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CQC warns Brook Care Homes Ltd that they must make improvements

18 December 2013
Beeches House
Brook Care Homes Limited
  • Media,
  • Care homes without nursing

18 December 2013

When the Care Quality Commission visited Beeches House unannounced on 16 October 2013, we found that the service was failing to meet the national standards that people should be able to expect.

As a result, CQC has issued a formal warning to Brook Care Homes Limited telling them that they must improve in the following areas by 21 November 2013:

  • Regulation 20, (Outcome 21): Records The service was failing to ensure that appropriate records were kept.

CQC inspectors will return unannounced in due course to check whether the required improvements have been made. For more details of the findings from the inspection in October 2013. Read the full report here.

If the required improvements are not made within the set timescale, CQC has a range of enforcement powers which include restricting the services that a provider can offer, or, in the most serious cases, suspending or cancelling a service. CQC can also issue financial penalty notices and cautions, or prosecute the provider for failing to meet national standards.