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CQC warns Broadmead Rest Home Limited that they must make improvements
08 January 2014
When the Care Quality Commission visited Broadmead Rest Home unannounced on 23 October 2013 we found that the service was failing to meet the national standards that people should be able to expect.
As a result, CQC has issued formal warnings to Broadmead Rest Home Limited telling them that they must improve in the following areas by 25 December 2013:
- Regulation 9, (Outcome 4): Care and welfare of people who use services The service was failing to ensure people were protected against the risks of receiving inappropriate or unsafe care or treatment.
- Regulation 11, (Outcome 7): Safeguarding people who use services from abuse The service was failing to take reasonable steps to identify and prevent the possibility of abuse and/or failing to respond appropriately to allegations of abuse.
- Regulation 23, (Outcome 14): Supporting workers The service was failing to ensure suitable arrangements were in place to support employees to enable them to deliver care and treatment safely and appropriately.
CQC inspectors will return unannounced in due course to check whether the required improvements have been made. For more details of the findings from the inspection in October 2013. Read the full report here.
If the required improvements are not made within the set timescale, CQC has a range of enforcement powers which include restricting the services that a provider can offer, or, in the most serious cases, suspending or cancelling a service. CQC can also issue financial penalty notices and cautions, or prosecute the provider for failing to meet national standards.