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CQC warns Blakesley House Nursing Home that it is failing to protect the safety and welfare of people
14 December 2011
The Care Quality Commission (CQC) has issued a formal warning to Mrs M Lane that she must make urgent improvements to standards of care provided at a nursing home in Ealing, west London.
Two warning notices have been issued following unannounced inspections of Blakesley House Nursing Home in September and October this year.
Inspectors found that people living at the home were not fully involved in decisions about their care and treatment, and that as a result their human rights were not being protected. The arrangements for assessing mental capacity and obtaining consent from serviceusers did not meet the legal requirements.
Inspectors also found that the home was failing to abide by National Institute for Clinical Excellence (NICE) guidelines on caring for people with dementia due to a lack of activities and inadequate staff attention to people who needed one to one personal support.
Matthew Trainer, Deputy Director of CQC (London), said:
"The standards of quality and safety in care that CQC checks are those that the law says everyone should expect. These standards exist to protect vulnerable people – who cannot always speak up for themselves – from being put at risk of harm.
“Providers have a duty to make sure that the care they deliver meets the government’s essential standards. This warning sends a clear message that the issues at Blakesley House Nursing Home need to be addressed as a matter of urgency.
“Our inspectors will return in the near future to carry out another unannounced inspection. If we find that the home is not making the required progress we won’t hesitate to use our legal powers to protect the people who live there."
For further information please contact the CQC press office on 0207 448 9239 or out of hours on 07917 232143.
Notes to editors
CQC will publish further details of the inspectors’ findings in a review of compliance on its website at a later date.
The warning notices find that Mrs M Lane is in breach of:
- Regulation 9(1) (a) (b) (i) (ii) (iii) of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2010 (Outcome 4) Care and welfare of people
CQC has issued warning notices which require the provider to take action to meet the regulatory requirements by 19 December 2011. If this is not achieved CQC has a range of enforcement powers which include restricting the services that a provider can offer, or, in the most serious cases, suspending or cancelling a service. CQC can also issue financial penalty notices and cautions or prosecute the provider for failing to meet essential standards. Any regulatory decision that CQC takes is open to challenge by a registered person through a variety of internal and external appeal processes.