You are here

CQC warns Beechdale Manor Care Home it needs to do more to protect the safety and welfare of people

30 August 2012
Beechdale Manor Care Home
Bondcare (Bromford) Limited
  • Media,
  • Care homes with nursing

30 August 2012

Regulator demands improvement by Nottingham care home

The Care Quality Commission has issued formal warnings toBondcare (Bromford) Limitedsaying they must make improvements to standards of care at Beechdale Manor Care Home or face further action.  

The warnings follow unannounced visits by inspectors to the care home in Beechdale Road, Bilborough, Nottingham, on 23 July and 2 August, to follow up on concerns highlighted at a previous inspection.

Following the visits, inspectors found Beechdale Manor Care Home needed to make improvements in relation to the care and welfare of people who use services and staffing.

  • Some care plans lacked sufficient detail or essential information.
  • No pain management plans were in place for people with painful medical conditions.
  • One care plan inspectors looked at contained another resident’s personal information.
  • A resident was left in sheets wet with urine for over an hour and staff ignored their shouts for help.
  • Residents expressed concerns at staffing levels saying they often had to wait for up to an hour for assistance.
  • Staff failed to clean up vomit on a chair in the communal lounge area. This placed people at risk of infection.

Andrea Gordon, Deputy Director of Operations (central region) for CQC, said: "The law says these are the standards that everyone should be able to expect. Providers have a duty to ensure they are compliant.  

“These warnings send a clear message that Beechdale Manor Care Home needs to address this issue or face further consequences.   

“Our inspectors will return in the near future and if we find that the required progress is not made we won’t hesitate to use our legal powers to protect the people who use this service."   

Beechdale Manor Care Home provides accommodation for up to 65 people who require nursing and personal care.


For further information please contact Helen Gildersleeve, regional communications officer, on 0191 233 3379 or the CQC press office on 0207 448 9401 or out of hours on 07917 232 143.  

Notes to editors

Details of the inspectors’ findings will be published on CQC’s website.

CQC has issued the warning notices to Bondcare (Bromford) Limited, New Burlington House

1075 Finchley Road, London, NW11 0PU, owner of Beechdale Manor Care Home requiring that action is taken to meet:   

  • Regulation 9, the care and welfare of people who use services, Regulation 22, staffing, Health and Social Care Act (Regulated Activities), Regulations 2010.   

Inspectors will carry out a further unannounced visit to assess whether the necessary improvements have been made.        

The deadline for improvement is 31 August 2012. If improvements are not made, CQC has a range of enforcement powers which include restricting the services that a provider can offer, or, in the most serious cases, suspending or cancelling a service. CQC can also issue financial penalty notices and cautions or prosecute the provider for failing to meet essential standards. Any regulatory decision that CQC takes is open to challenge by a registered person through a variety of internal and external appeal processes.