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CQC warns Barchester Healthcare Homes Limited that it is failing to protect the safety and welfare of people

14 September 2012
Southgate Beaumont
Barchester Healthcare Homes Limited
  • Media,
  • Care homes with nursing

13 September 2012

Urgent improvements required at Southgate Beaumont, Old Southgate, north London.

The Care Quality Commission (CQC) has issued a formal warning to Barchester Healthcare Homes Limited that it must make improvements or face further action.

The warning notice follows an unannounced inspection of Southgate Beaumont nursing home in Old Southgate, north London. The home is registered to accommodate up to 52 people.

Inspectors had initially inspected the service in April when they found problems with staff not following people's skin integrity care plans and not monitoring people's treatment needs. The home was required to make improvements to comply with the standards.

When they returned in August, CQC inspectors found that Southgate Beaumont was still failing to comply with the government regulation covering the care and welfare of people.

Inspectors found there had been no improvement in the way staff were following care plans in relation to pressure care management. Staff were not always following people's care plans in relation to nutritional and hydration needs.

Matthew Trainer, Deputy Director of CQC in London, said:

“We check the standards of quality and safety in care that the law says everyone should expect. These standards exist to protect people who cannot always speak up for themselves from being put at risk of harm. Providers have a duty to be compliant.

“It is a matter of concern that people who had been assessed as being at risk of developing pressure ulcers weren’t getting the care that they needed.

“Our inspectors will return in the near future to carry out another inspection. If we find that the home is not making the required progress we won’t hesitate to use our legal powers further to protect the people who live there.”


For further information please contact the CQC press office on 0207 448 9239 or out of hours on 07917 232143.

Notes to editors

The warning notice finds that Barchester Healthcare Homes Limited is in breach of:

  • Regulation 9 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2010 (Outcome 4) Care and welfare of people.

If the required improvements are not made by a set deadline, CQC has a range of enforcement powers which include restricting the services that a provider can offer, or, in the most serious cases, suspending or cancelling a service. CQC can also issue financial penalty notices and cautions or prosecute the provider for failing to meet essential standards. Any regulatory decision that CQC takes is open to challenge by a registered person through a variety of internal and external appeal processes.