You are here

CQC warns Amberbrook Management Limited that they must make improvements

1 September 2014
Sandridge House
Amberbrook Management Limited
  • Care homes with nursing

When the Care Quality Commission visited Sandridge House unannounced on 11 June 2014 and 20 June 2013, we found that the service was failing to meet the national standards that people should be able to expect.

As a result, CQC has issued a formal warning to Amberbrook Management Limited telling them that they must improve in the following areas by 12 August 2014:

  • Regulation 18, (Outcome 2): Consent to care and treatment The service was failing to ensure suitable arrangements were in place for gaining people’s consent with regard to their care and treatment and acting in accordance with this.
  • Regulation 12, (Outcome 8): Cleanliness and infection control The service was failing to ensure people were protected from the identifiable risks of acquiring a health care associated infection.
  • Regulation 15, (Outcome 10): Safety and suitability of premises The service was failing to ensure people at its property were protected against the risks associated with unsafe or unsuitable premises.

CQC inspectors will return unannounced in due course to check whether the required improvements have been made. For more details of the findings from the inspection in June 2014 read the full report here.

If the required improvements are not made within the set timescale, CQC has a range of enforcement powers which include restricting the services that a provider can offer, or, in the most serious cases, suspending or cancelling a service. CQC can also issue financial penalty notices and cautions, or prosecute the provider for failing to meet national standards.