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CQC warns Adderley Care Home with Nursing it is failing to meet the needs of people in its care

27 February 2012
Adderley Care Home with Nursing
Adderley House Limited
  • Media,
  • Care homes with nursing

27 February 2012

The Care Quality Commission has issued a formal warning to Adderley House Limited saying it must make improvements to standards of care at Adderley Care Home with Nursing or face further action.

The warning follows an unannounced visit by inspectors to the care home on London Road, Long Sutton, Spalding, on 20 January 2012 to follow up concerns which CQC had highlighted at a previous inspection.

Inspectors found the owners of Adderley Care Home with Nursing needed to make improvements in relation to the care and welfare of service users.

Inspectors found that care plans were inaccurate, incomplete and did not fully reflect people’s current and changing needs.

Inspectors observed carers trying to move residents. They showed no awareness of safe manual handling practices and did not use equipment to facilitate moves.

Nurses were unable to explain what the re–ordering process was for medication. By not re–ordering medication in a timely manner the provider did not take proper steps to ensure residents were receiving their medication on time.

Half of the home’s residents had some form of dementia but most staff had received no in–depth training in this area.

Andrea Gordon, Deputy Director of Operations (Central Region), said: "The law says these are the standards that everyone should be able to expect. Providers have a duty to ensure they are compliant.

“This warning sends a clear and public message that Adderley House Limited needs to address this issue or face further consequences.

“Our inspectors will return in the near future and if we find that the required progress is not made we won’t hesitate to use our legal powers to protect the people who use this service."

Adderley Care Home with Nursing is a residential home registered to provide accommodation for up to 72 people who require nursing or personal care.


For further information please contact Helen Gildersleeve, regional communications officer, on 0191 233 3379 or the CQC press office on 0207 448 9401 or out of hours on 07917 232 143.

Notes to editors

CQC will publish further details of the inspectors’ findings in a review of compliance on its website at a later date.

CQC has issued the warning notice to Adderley House Limited requiring that action is taken to meet:

  • Regulation 9, 1 (a) and (b), Care and Welfare of Service Users, Health and Social Care Act (Regulated Activities) Regulations 2010 (Outcome 4 Care and Welfare of People who use services).

Inspectors will carry out a further unannounced visit to assess whether the necessary improvements have been made.

A deadline of 9 March 2012 has been set for improvements to be made. If improvements are not made, CQC has a range of enforcement powers which include restricting the services that a provider can offer, or, in the most serious cases, suspending or cancelling a service. CQC can also issue financial penalty notices and cautions or prosecute the provider for failing to meet essential standards. Any regulatory decision that CQC takes is open to challenge by a registered person through a variety of internal and external appeal processes.