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CQC warns 1 Sewardstone Close it needs to do more to protect the safety and welfare of people

1 June 2012
1 Sewardstone Close
ABI Developments 3 Limited

1 June 2012

The Care Quality Commission has issued a formal warning to 1 Sewardstone Close saying it must make improvements to standards of care or face further action.

The warning follows an unannounced visit by inspectors to the care home in Sewardstone Road, Waltham Abbey, Essex, on 17 April to check if improvements had been made since a previous inspection.

Following the visit, inspectors found the owner of 1 Sewardstone Close, needed to makeimprovements in relation to requirements relating to workers.

  • Records showed that recruitment procedures were not robust, were inconsistently applied and not in line with regulations.
  • On several occasions the service had received references after already employing individuals. This posed a risk as candidates’ behaviours, absence, attendance and disciplinary records were not taken into account.
  • No documentary evidence of any relevant qualification or training for any newly appointed employees had been checked by the service.

Andrea Gordon, Deputy Director of Operations (central region) for CQC, said: "The law says these are the standards that everyone should be able to expect. Providers have a duty to ensure they are compliant.

“These warnings send a clear message that the owner of 1 Sewardstone Close needs to address this issue or face further consequences.

“Our inspectors will return in the near future and if we find that the required progress is not made we won’t hesitate to use our legal powers to protect the people who use this service."

1 Sewardstone Close is a care home providing accommodation for up to16 people. Residents who use the service are people with an acquired brain injury who have ongoing and complex health needs.

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For further information please contact Helen Gildersleeve, regional communications officer, on 0191 233 3379 or the CQC press office on 0207 448 9401 or out of hours on 07917 232 143.

Notes to Editors

Details of the inspectors’ findings will be published on CQC’s website.

CQC has issued the warning notices to ABI Developments 3 Limited Trading as Enable Care, 1 Sewardstone Close, Sewardstone Road, London, E4 7DF, requiring that action is taken to meet:

  • Regulation 21, (b), requirements relating to workers, Health and Social Care Act (Regulated Activities), Regulations 2010.

Inspectors will carry out a further unannounced visit to assess whether the necessary improvements have been made.

If improvements are not made, CQC has a range of enforcement powers which include restricting the services that a provider can offer, or, in the most serious cases, suspending or cancelling a service.

CQC can also issue financial penalty notices and cautions or prosecute the provider for failing to meet essential standards.Any regulatory decision that CQC takes is open to challenge by a registered person through a variety of internal and external appeal processes.