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CQC warned London Care plc that it was failing to protect the safety and welfare of people
11 January 2013
The Care Quality Commission (CQC) recently issued a formal warning to London Care plc that they must make urgent improvements at a home care agency in Enfield, north London.
A warning notice was issued following an unannounced inspection of London Care plc (Enfield), in Great Cambridge Road, in January.
CQC found that the agency was failing to meet the national standard regarding safeguarding.
Matthew Trainer, Deputy Director of CQC in London, said:
“We check the national standards of quality and safety in care that the law says everyone should be able to expect. These standards exist to protect people who cannot always speak up for themselves from being put at risk of harm.
“Our inspectors were pleased to find when they returned that, thanks to our intervention, the required improvements had been made. We will continue to monitor the agency closely to check that the improvements made are sustained.”
For further information please contact the CQC press office on 0207 448 9239 or out of hours on 07917 232143.
Notes to editors
The warning notice found that London Care plc was in breach of:
- Regulation 11 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2010 (Outcome 7) Safeguarding people from abuse
If the required improvements are not made, CQC has a range of enforcement powers which include restricting the services that a provider can offer, or, in the most serious cases, suspending or cancelling a service. CQC can also issue financial penalty notices and cautions or prosecute the provider for failing to meet essential standards. Any regulatory decision that CQC takes is open to challenge by a registered person through a variety of internal and external appeal processes.