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CQC issues warning to Cambridgeshire and Peterborough NHS Foundation Trust following inspection

5 January 2012
Cambridgeshire and Peterborough NHS Foundation Trust
  • Media

5 January 2012

Regulator demands hospital trust takes action to improve.

The Care Quality Commission (CQC) has issued a formal warning to Cambridgeshire and Peterborough NHS Foundation Trust saying it must do more to improve standards of care or face further action.  

The warning follows a CQC inspection at the trust’s main site in Fulbourn, Cambridge, on 15 and 16 November.

Inspectors visited to check on what progress had been made in relation to concerns raised with the trust at the time of an earlier inspection. 

  • CQC staff found that improvements were needed in relation to the safety and suitability of premises and the care and welfare of people who use services.
  • There were a number of points that could have been used to attach a ligature to by those wishing to harm themselves.
  • A number of fire doors had been left propped open preventing them from being closed in the event of a fire.
  • Wheelchairs were found to have been stored in a corridor without their brakes on causing a potential safety hazard.
  • Outside a fence was found to be low enough for people to climb over and potentially abscond and benches were found not to be fixed and secured to the ground. 
  • Care plans and risk assessments did not always reflect peoples' needs.
  • There was no evidence that patients had participated in compiling their care plans.

This meant that standards were falling short of what people should be able to expect.

Frances Carey, Regional Director for the East of England, said: “The law says that these are the standards that everyone should be able to expect. Providers have a duty to ensure they are compliant.

“We will be returning to the trust to follow up on progress and, when we do, we will expect the trust to be able to demonstrate it has made improvements.

“This warning sends a clear message that Cambridgeshire and Peterborough NHS Foundation Trust needs to address these issues or face serious consequences.

“CQC has a range of legal powers it can use if it is found the required progress has not been made. Where necessary we will use these powers to protect the people who use this service.”

Cambridgeshire and Peterborough NHS Foundation Trust is a mental health trust. It provides prison health care services, rehabilitation services and community based services for people with mental health needs and for people who misuse substances and supported living services.


For further information please contact Louise Grifferty, Regional Communications Manager, on 07717 422917 or the CQC press office on 0207 448 9401 or out of hours on 07917 232 143.

Notes to editors

The report of our inspectors’ visit will be published on CQC’s website shortly. 

The warning notices find that Cambridgeshire and Peterborough NHS Foundation Trust is in breach of Regulation 9 (1)(a) and (b)(i) and (ii), care and welfare of people who use services, andRegulation 15(1)(a), 15(1)(b) and 15(1)(c)(i) and (ii),safety and suitability of premises, Health and Social Care Act (Regulated Activities) 2010.

A deadline of 20 February 2012 has been given for improvement in respect of Regulation 9 and a deadline of 11 January has been given for improvement with regard to Regulation 15. If the deadlines are not met, CQC has a range of enforcement powers which include restricting the services that a provider can offer, or, in the most serious cases, suspending or cancelling a service. CQC can also issue financial penalty notices and cautions or prosecute the provider for failing to meet essential standards.   Any regulatory decision that CQC takes is open to challenge by a registered person through a variety of internal and external appeal processes.

About the Care Quality Commission

The Care Quality Commission (CQC) is the independent regulator of health and social care in England.

We make sure health and social care services provide people with safe, effective, compassionate, high-quality care and we encourage care services to improve.

We monitor, inspect and regulate services to make sure they meet fundamental standards of quality and safety and we publish what we find to help people choose care.