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CQC has warned Prospect Dental Services Limited Liability Partnership that it was failing to protect the safety and welfare of people

6 August 2012
Prospect Dental Practice
Prospect Dental Practice Limited Liability Partnership
  • Dental service

6 August 2012

Regulator drives improvements at Prospect Dental Centre, Trowbridge.

The Care Quality Commission (CQC) recently issued a formal warning to Prospect Dental Services Limited Liability Partnership that it must make urgent improvements at a dental practice in Trowbridge, Wiltshire.

A warning notice was issued following an inspection of the Prospect Dental Centre, in Prospect Place, in June.

Inspectors found that the practice was failing to comply with government regulations covering decontamination of instruments and infection control. People using services there were not adequately protected from the risk of healthcare acquired infections.

Inspectors identified that there was no written guidance in place to help staff follow the correct decontamination procedures. Staff told inspectors that they felt that they did not have appropriate time, guidance and support to carry out this task.

Inspectors subsequently returned recently to find that the warning notice had been complied with. A full report will be published on the CQC website in due course.

Ian Biggs, Deputy Director of CQC in the South, said:

“The standards of quality and safety in care that CQC checks are those that the law says everyone should expect. These standards exist to protect people being put at risk of harm, and providers have a duty to be compliant.

“Our inspectors were pleased to find that, thanks to our intervention, the practice is now compliant with the essential standards we looked at. We will continue to monitor the practice, as we do all the services we regulate, to make sure that this is sustained.”


For further information please contact the CQC press office on 0207 448 9239 or out of hours on 07917 232143.

Notes to editors

The warning notice found that Prospect Dental Practice Limited Liability Partnership was in breach of:

  • Regulation 12 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2010 (Outcome 8) Cleanliness and infection control

CQC has a range of enforcement powers which include restricting the services that a provider can offer, or, in the most serious cases, suspending or cancelling a service. CQC can also issue financial penalty notices and cautions or prosecute the provider for failing to meet essential standards.  Any regulatory decision that CQC takes is open to challenge by a registered person through a variety of internal and external appeal processes.