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CQC has warned Dr & Mrs A P Matthews that they must make improvements

17 January 2014
  • Media,
  • Care homes with nursing

17 January 2014

When the Care Quality Commission CQC visited Brookholme Croft Nursing Home unannounced on 8 November 2013, we found that the service was failing to meet the national standards that people should be able to expect.

As a result, CQC has issued formal warnings to Dr and Mrs A P Matthews telling them that they must improve in the following areas by 30 April 2012:

  • Regulation 12, (Outcome 8): Cleanliness and infection control The service was failing to ensure people were protected from the identifiable risks of acquiring a health care associated infection.
  • Regulation 10, (Outcome 16): Assessing and monitoring the quality of service provision. The service was not protecting people against the risks of unsafe care and treatment by not effectively assessing and monitoring the quality and safety of services provided.

CQC will return unannounced in due course to check whether the required improvements have been made. This page will be updated when the findings from that inspection are published. For more details of the findings from the inspection in November 2013. Read the full report here.

If the required improvements are not made within the set timescale, CQC has a range of enforcement powers which include restricting the services that a provider can offer, or, in the most serious cases, suspending or cancelling a service. CQC can also issue financial penalty notices and cautions, or prosecute the provider for failing to meet national standards.