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CQC has warned Christian Enterprise Foundation that they must make improvements

5 December 2013
  • Media,
  • Care homes without nursing

05 December 2013

When the Care Quality Commission, CQC, visited Lakenheath Village Home unannounced on 04, 07 and 16 October 2013, we found that the service was failing to meet the national standards that people should be able to expect.

As a result, CQC has issued formal warnings to The Christian Enterprise Foundation, telling them that they must improve in the following areas by 08 November 2013:

  • Regulation 9, (Outcome 4): Care and welfare of people who use services The service was failing to ensure people were protected against the risks of receiving inappropriate or unsafe care or treatment.
  • Regulation 13, (Outcome 9): Management of medicines The service was not protecting people against the risks of unsafe care and treatment by not effectively assessing and monitoring the quality of service provided.

And in the following area by 20 December 2013:

  • Regulation 23, (Outcome 14): Supporting staff The service was not ensuring that staff were appropriately supported with training, professional development, supervision and appraisal to deliver care and treatment.

CQC will return unannounced in due course to check whether the required improvements have been made. This page will be updated when the findings from that inspection are published. For more details of the findings from the inspection in October 2013. Read the full report here.

If the required improvements are not made within the set timescale, CQC has a range of enforcement powers which include restricting the services that a provider can offer, or, in the most serious cases, suspending or cancelling a service. CQC can also issue financial penalty notices and cautions, or prosecute the provider for failing to meet national standards.