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CQC has warned Care UK Community Partnerships Limited that they must make improvements

6 November 2013
  • Media,
  • Care homes with nursing

06 November 2013

CQC has warned provider that it must make improvements

When the Care Quality Commission CQC visited Oak House Care Home unannounced on 6 & 7 August 2013, we found that the service was failing to meet the national standards that people should be able to expect.

As a result, CQC has issued a formal warning to Care UK Community Partnerships Ltd, telling them that they must improve in the following areas by 17th October 2013:

  • Regulation 22, (Outcome 13): Staffing The service was not taking appropriate steps to ensure that there were sufficient numbers of suitably qualified staff on duty at all times to meet people’s needs.

CQC will return unannounced in due course to check whether the required improvements have been made. This page will be updated when the findings from that inspection are published. For more details of the findings from the inspection in August 2013. Read the full report here.

If the required improvements are not made within the set timescale, CQC has a range of enforcement powers which include restricting the services that a provider can offer, or, in the most serious cases, suspending or cancelling a service. CQC can also issue financial penalty notices and cautions, or prosecute the provider for failing to meet national standards.