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CQC has warned Angel Steps Care Limited that they must make improvements

2 October 2013
Angel Steps Care
Angel Steps Care Limited
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  • Care in your home and supported living

02 October 2013

CQC has warned Angel Steps Care Limited that it must make improvements

When the Care Quality Commission, CQC, visited Angel Steps Care Limited unannounced on 08 and 09 August 2013, we found that the service was failing to meet the national standards that people should be able to expect.

As a result, CQC has issued formal warnings to Angel Steps Care Limited, telling them that they must improve in the following areas by 10 September 2013:

  • Regulation 21, (Outcome 12): Requirements relating to workers The service was not operating effective recruitment procedures to ensure people employed were suitable to perform their role.

CQC will return unannounced in due course to check whether the required improvements have been made. This page will be updated when the findings from that inspection are published. For more details of the findings from the inspection in August 2013. Read the full report here.

If the required improvements are not made within the set timescale, CQC has a range of enforcement powers which include restricting the services that a provider can offer, or, in the most serious cases, suspending or cancelling a service. CQC can also issue financial penalty notices and cautions, or prosecute the provider for failing to meet national standards.