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CQC fines North Lincolnshire care home £1,250 for failure to comply with regulations

9 May 2014
  • Media,
  • Care homes with nursing

A care home which failed to notify the Care Quality Commission in line with national requirements has been issued with a fine of £1,250.

CQC has issued a fixed penalty notice to St Philips Care Limited following their failure to notify the commission within the required timescales about an allegation regarding staff conduct at Barrow Hall Care Centre, Barrow upon Humber in North Lincolnshire.

In October 2013 CQC received information regarding an allegation relating to a member of staff at the home. This allegation was subject to investigation by the local authority safeguarding team and had been reported by the provider to the police.

Subsequent liaison with the home manager and a review of CQC records revealed that this incident had not been reported to CQC as is required under Regulation 18 of the Health and Social Care Act.

In the light of the failure to meet legally required national standards, CQC has issued a fixed penalty notice totalling £1,250.

Debbie Westhead, CQC’s Deputy Chief Inspector of Adult Social Care in the North said:

“Every registered provider and manager has a legal duty to ensure that they meet national care standards and to advise CQC of serious incidents and events to enable us to discharge our regulatory responsibilities on behalf of the people who use the service.

“The failure on this occasion to inform CQC of an alleged incident relating to the provision of care, is unacceptable.

“St Philips Care Limited has now paid the fine in full and we will continue to monitor the home closely as part of our regulatory responsibilities.”


For further information please contact CQC Regional Communications Officer Kirstin Hannaford on 0191 233 3629.

The CQC press office can be contacted on 0207 448 9401 or out of hours on 07917 232 143

Notes to editors

You can find reports on this provider at: Barrow Hall Care Centre.

CQC has issued a fixed penalty notice to St Phillips Care Limited, for its failure to meet:

  • Regulation 18 Health and Social Care Act (Regulated Activities) Regulations 2010, Notification of other incidents

Under the Health and Social Care Act 2008, CQC can serve a penalty notice when a registered person has failed to comply with the Act, and we consider that swiftly achieving compliance without beginning proceedings is a realistic alternative to prosecution.

Any fixed penalty paid to CQC must be repaid by CQC to the Secretary of State. The legal requirements and associated fines are set out in:

CQC has a range of enforcement powers which include restricting the services that a provider can offer, or, in the most serious cases, suspending or cancelling a service. CQC can also issue financial penalty notices and cautions or prosecute the provider for failing to meet essential standards. Any regulatory decision that CQC takes is open to challenge by a registered person through a variety of internal and external appeal processes.

About the Care Quality Commission

The Care Quality Commission (CQC) is the independent regulator of health and social care in England.

We make sure health and social care services provide people with safe, effective, compassionate, high-quality care and we encourage care services to improve.

We monitor, inspect and regulate services to make sure they meet fundamental standards of quality and safety and we publish what we find to help people choose care.