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CQC finds that Orders of St John Care Trust was failing to protect the safety and welfare of people

25 July 2012
OSJCT Trevone House
The Orders Of St. John Care Trust
  • Care homes with nursing

25 July 2012

Urgent improvements required at OSJCT Trevone House, Gloucester.

The Care Quality Commission (CQC) has issued a formal warning to Orders of St John Care Trust that it must make urgent improvements to standards of care provided at a nursing home in Gloucester, Gloucestershire.

A warning notice was issued following an unannounced inspection of OSJCT Trevone House, in Denmark Road, in May.

Inspectors found that the home had failed to ensure that people living there were protected against the risk of abuse due to a lack of adequate staff training. As a result, inspectors found that staff may not be able to identify, prevent and respond to any allegation of abuse.

Ian Biggs, Deputy Director of CQC in the South, said:

"The law says that these are the standards that everyone should be able to expect. Providers have a duty to ensure they are compliant.

“We will return in the near future and if we find that this nursing home is not making the required progress we won’t hesitate to use our legal powers to protect the people who use the service."


For further information please contact the CQC press office on 0207 448 9239 or out of hours on 07917 232143.

Notes to editors

The warning notice found that Orders of St John Care Trust was in breach of:

  • Regulation 11 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2010 (Outcome 7) Safeguarding people from abuse

If the required improvements are not made within 21 days, CQC has a range of enforcement powers which include restricting the services that a provider can offer, or, in the most serious cases, suspending or cancelling a service. CQC can also issue financial penalty notices and cautions or prosecute the provider for failing to meet essential standards.   Any regulatory decision that CQC takes is open to challenge by a registered person through a variety of internal and external appeal processes.