The Care Quality Commission’s annual assessment of the state of health and social care in England shows that quality ratings have been maintained overall – but people’s experience of care is determined by whether they can access good care when they need it.
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State of Care
The Care Quality Commission (CQC) is calling on independent ambulance services, commissioners and the wider system to do more to make sure patients are safe, following concerns identified during its inspections.
While the regulator has seen evidence of good practice and improvements made by some individual services, concerns remain about how safely and effectively independent ambulance providers are caring for people using their services.