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We give a quality rating following a full assessment of )Tj ET /F2 12 Tf BT 1 0 0 1 28.35 275.94 Tm (the service. We call this a key inspection.)Tj ET /F2 12 Tf BT 1 0 0 1 28.35 241.94 Tm (This is a report of a )Tj ET /F1 12 Tf BT 1 0 0 1 150.53 241.94 Tm (random)Tj ET /F1 12 Tf BT 1 0 0 1 205.9 241.94 Tm (inspection)Tj ET /F2 12 Tf BT 1 0 0 1 275.45 241.94 Tm ( of this care home. A random inspection is a short, )Tj ET /F2 12 Tf BT 1 0 0 1 28.35 224.94 Tm (focussed inspection. Details of how to get other inspection reports for this care home, )Tj ET /F2 12 Tf BT 1 0 0 1 28.35 207.94 Tm (including the last key inspection report, can be found on the last page of this report.)Tj ET 0.99608 0.9451 0.76078 RG 20.58 w 31.2 173.46 m 315.25 173.46 l S 0.001 w 20.58 w 317.5 173.46 m 565.9 173.46 l S 0.001 w 1 1 1 RG 20.58 w 317.5 150.63 m 346.55 150.63 l S 0.001 w 20.58 w 348.8 150.63 m 377.9 150.63 l S 0.001 w 20.58 w 380.15 150.63 m 409.2 150.63 l S 0.001 w 20.58 w 411.45 150.63 m 440.55 150.63 l S 0.001 w 20.58 w 442.8 150.63 m 471.9 150.63 l S 0.001 w 20.58 w 474.15 150.63 m 503.2 150.63 l S 0.001 w 20.58 w 505.45 150.63 m 534.55 150.63 l S 0.001 w 20.58 w 536.8 150.63 m 565.9 150.63 l S 0.001 w [] 0 d 2.25 w 0.99216 0.89804 0.5451 RG 28.99 162.05 m 568.1 162.05 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 184.88 m 568.1 184.88 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 162.05 m 568.1 162.05 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 139.21 m 568.1 139.21 l S 0.001 w [] 0 d [] 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454.96 145.86 Tm (2)Tj ET /F2 12 Tf BT 1 0 0 1 486.28 145.86 Tm (0)Tj ET /F2 12 Tf BT 1 0 0 1 517.61 145.86 Tm (0)Tj ET /F2 12 Tf BT 1 0 0 1 548.96 145.86 Tm (9)Tj ET endstream endobj 7 0 obj<>/ProcSet [/PDF /Text /ImageB /ImageC /ImageI]/XObject<>>>/MediaBox[0 0 612 792]>> endobj 8 0 obj <>stream 0 J 0.98431 0.78824 0.08627 RG 20.58 w 28.35 35.99 m 566.93 35.99 l S 0.001 w /F1 12 Tf 0 0 0 rg BT 1 0 0 1 31.2 31.21 Tm (Care Homes for Adults \(18-65 years\))Tj ET /F2 11 Tf BT 1 0 0 1 477.68 32.22 Tm (Page)Tj ET /F1 11 Tf BT 1 0 0 1 508.09 32.22 Tm (2)Tj ET /F2 11 Tf BT 1 0 0 1 515.91 32.22 Tm ( of )Tj ET /F1 11 Tf BT 1 0 0 1 534.18 32.22 Tm (9)Tj ET /F1 14 Tf BT 1 0 0 1 28.35 795.58 Tm (Information about the care home)Tj ET 0.99608 0.9451 0.76078 RG 20.58 w 31.2 774.1 m 267.21 774.1 l S 0.001 w 1 1 1 RG 20.58 w 269.46 774.1 m 563.65 774.1 l S 0.001 w 0.99608 0.9451 0.76078 RG 90.92 w 31.2 716.1 m 267.21 716.1 l S 0.001 w 1 1 1 RG 90.92 w 269.46 716.1 m 563.65 716.1 l S 0.001 w 0.99608 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ET /F2 12 Tf BT 1 0 0 1 272.31 653.33 Tm (01709836809)Tj ET /F2 12 Tf BT 1 0 0 1 34.05 630.49 Tm (Fax number:)Tj ET /F2 12 Tf BT 1 0 0 1 272.31 630.49 Tm (NONE)Tj ET /F2 12 Tf BT 1 0 0 1 34.05 607.66 Tm (Email address:)Tj ET /F2 12 Tf BT 1 0 0 1 272.31 607.66 Tm (NONE)Tj ET /F2 12 Tf BT 1 0 0 1 34.05 584.83 Tm (Provider web address:)Tj ET /F2 10 Tf BT 1 0 0 1 28.35 548.88 Tm ()Tj ET 0.99608 0.9451 0.76078 RG 20.58 w 31.2 529.39 m 353.25 529.39 l S 0.001 w 1 1 1 RG 20.58 w 355.5 529.39 m 565.9 529.39 l S 0.001 w 0.99608 0.9451 0.76078 RG 20.58 w 31.2 506.56 m 353.25 506.56 l S 0.001 w 1 1 1 RG 20.58 w 355.5 506.56 m 565.9 506.56 l S 0.001 w 0.99608 0.9451 0.76078 RG 20.58 w 31.2 483.73 m 353.25 483.73 l S 0.001 w 1 1 1 RG 20.58 w 355.5 483.73 m 565.9 483.73 l S 0.001 w [] 0 d 2.25 w 0.99216 0.89804 0.5451 RG 28.99 517.98 m 568.1 517.98 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 495.14 m 568.1 495.14 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 540.81 m 568.1 540.81 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 517.98 m 568.1 517.98 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 495.14 m 568.1 495.14 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 472.31 m 568.1 472.31 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 541.89 m 30.07 471.23 l S 0.001 w [] 0 d [] 0 d 2.25 w 354.37 541.89 m 354.37 471.23 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.02 541.89 m 567.02 471.23 l S 0.001 w [] 0 d /F2 12 Tf BT 1 0 0 1 34.05 524.62 Tm (Name of registered provider\(s\):)Tj ET /F2 12 Tf BT 1 0 0 1 358.35 524.62 Tm (The House of Light Trust)Tj ET /F2 12 Tf BT 1 0 0 1 34.05 501.79 Tm (Type of registration:)Tj ET /F2 12 Tf BT 1 0 0 1 358.35 501.79 Tm (care home)Tj ET /F2 12 Tf BT 1 0 0 1 34.05 478.95 Tm (Number of places registered:)Tj ET /F2 12 Tf BT 1 0 0 1 358.35 478.95 Tm (4)Tj ET /F2 10 Tf BT 1 0 0 1 28.35 460.01 Tm ()Tj ET 0.99608 0.9451 0.76078 RG 20.58 w 31.2 440.52 m 565.6 440.52 l S 0.001 w 41.17 w 31.2 407.39 m 297.2 407.39 l S 0.001 w 20.58 w 299.45 417.69 m 565.6 417.69 l S 0.001 w 20.58 w 299.45 397.1 m 432.52 397.1 l S 0.001 w 20.58 w 432.52 397.1 m 565.6 397.1 l S 0.001 w [] 0 d 2.25 w 0.99216 0.89804 0.5451 RG 28.99 429.1 m 567.8 429.1 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 451.94 m 567.8 451.94 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 429.1 m 567.8 429.1 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 385.69 m 567.8 385.69 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 453.01 m 30.07 384.61 l S 0.001 w [] 0 d [] 0 d 2.25 w 298.32 430.18 m 298.32 384.61 l S 0.001 w [] 0 d [] 0 d 2.25 w 566.72 453.01 m 566.72 384.61 l S 0.001 w [] 0 d /F2 12 Tf BT 1 0 0 1 34.05 435.75 Tm (Conditions of registration:)Tj ET /F2 12 Tf BT 1 0 0 1 34.05 412.91 Tm (Category\(ies\) :)Tj ET /F2 12 Tf BT 1 0 0 1 302.3 412.91 Tm (Number of places \(if applicable\):)Tj ET /F2 12 Tf BT 1 0 0 1 302.3 392.33 Tm (Under 65)Tj ET /F2 12 Tf BT 1 0 0 1 435.37 392.33 Tm (Over 65)Tj ET 1 1 1 RG 20.58 w 31.2 370.9 m 297.25 370.9 l S 0.001 w 20.58 w 299.5 370.9 m 429.25 370.9 l S 0.001 w 20.58 w 431.5 370.9 m 565.9 370.9 l S 0.001 w [] 0 d 2.25 w 0.99216 0.89804 0.5451 RG 28.99 382.31 m 568.1 382.31 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 359.48 m 568.1 359.48 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 383.39 m 30.07 358.4 l S 0.001 w [] 0 d [] 0 d 2.25 w 298.37 383.39 m 298.37 358.4 l S 0.001 w [] 0 d [] 0 d 2.25 w 430.37 383.39 m 430.37 358.4 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.02 383.39 m 567.02 358.4 l S 0.001 w [] 0 d /F2 12 Tf BT 1 0 0 1 34.05 366.12 Tm (learning disability)Tj ET /F2 12 Tf BT 1 0 0 1 302.35 366.12 Tm (4)Tj ET /F2 12 Tf BT 1 0 0 1 434.35 366.12 Tm (0)Tj ET 0.99608 0.9451 0.76078 RG 20.58 w 31.2 327.69 m 565.6 327.69 l S 0.001 w [] 0 d 2.25 w 0.99216 0.89804 0.5451 RG 28.99 316.27 m 567.8 316.27 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 249.69 m 568.1 249.69 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 339.1 m 567.8 339.1 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 316.27 m 568.1 316.27 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 249.69 m 568.1 249.69 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 226.86 m 568.1 226.86 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 340.18 m 30.07 225.78 l S 0.001 w [] 0 d [] 0 d 2.25 w 566.72 340.18 m 566.72 225.78 l S 0.001 w [] 0 d /F2 12 Tf BT 1 0 0 1 34.05 322.92 Tm (Conditions of registration:)Tj ET /F2 12 Tf BT 1 0 0 1 34.05 300.08 Tm (The registered person may provide the following category of service only: Care home )Tj ET /F2 12 Tf BT 1 0 0 1 34.05 285.5 Tm (only - Code PC, to service users of the following gender: Either, whose primary care )Tj ET /F2 12 Tf BT 1 0 0 1 34.05 270.92 Tm (needs on admission to the home are within the following category: Learning disabiity - )Tj ET /F2 12 Tf BT 1 0 0 1 34.05 256.33 Tm (Code LD )Tj ET /F2 12 Tf BT 1 0 0 1 34.05 233.5 Tm (The maximum number of service users who can be accommodated is: 4 )Tj ET 0.99608 0.9451 0.76078 RG 20.58 w 31.2 213.19 m 315.25 213.19 l S 0.001 w 1 1 1 RG 20.58 w 317.5 213.19 m 346.55 213.19 l S 0.001 w 20.58 w 348.8 213.19 m 377.9 213.19 l S 0.001 w 20.58 w 380.15 213.19 m 409.2 213.19 l S 0.001 w 20.58 w 411.45 213.19 m 440.55 213.19 l S 0.001 w 20.58 w 442.8 213.19 m 471.9 213.19 l S 0.001 w 20.58 w 474.15 213.19 m 503.2 213.19 l S 0.001 w 20.58 w 505.45 213.19 m 534.55 213.19 l S 0.001 w 20.58 w 536.8 213.19 m 565.9 213.19 l S 0.001 w 0.99608 0.9451 0.76078 RG 17 w 31.2 192.15 m 565.9 192.15 l S 0.001 w [] 0 d 2.25 w 0.99216 0.89804 0.5451 RG 28.99 201.77 m 568.1 201.77 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 182.52 m 568.1 182.52 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 224.61 m 568.1 224.61 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 201.77 m 568.1 201.77 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 182.52 m 568.1 182.52 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 57.28 m 568.1 57.28 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 225.68 m 30.07 56.2 l S 0.001 w [] 0 d [] 0 d 2.25 w 316.37 225.68 m 316.37 200.7 l S 0.001 w [] 0 d [] 0 d 2.25 w 347.67 225.68 m 347.67 200.7 l S 0.001 w [] 0 d [] 0 d 2.25 w 379.02 225.68 m 379.02 200.7 l S 0.001 w [] 0 d [] 0 d 2.25 w 410.32 225.68 m 410.32 200.7 l S 0.001 w [] 0 d [] 0 d 2.25 w 441.67 225.68 m 441.67 200.7 l S 0.001 w [] 0 d [] 0 d 2.25 w 473.02 225.68 m 473.02 200.7 l S 0.001 w [] 0 d [] 0 d 2.25 w 504.32 225.68 m 504.32 200.7 l S 0.001 w [] 0 d [] 0 d 2.25 w 535.67 225.68 m 535.67 200.7 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.02 225.68 m 567.02 56.2 l S 0.001 w [] 0 d /F2 12 Tf BT 1 0 0 1 34.05 208.42 Tm (Date of last inspection)Tj ET /F2 12 Tf BT 1 0 0 1 35.5 188.58 Tm (Brief description of the )Tj ET /F2 12 Tf BT 1 0 0 1 177.27 188.58 Tm (care home)Tj ET /F2 12 Tf BT 1 0 0 1 35.5 169.33 Tm (54 Doncaster Road "Canna" is a residential care home registered to provide personal )Tj ET /F2 12 Tf BT 1 0 0 1 35.5 152.33 Tm (care and accommodation for 4 persons with a learning disability. It is owned by the )Tj ET /F2 12 Tf BT 1 0 0 1 35.5 135.33 Tm (House of Light Trust, a charitable organisation that has other care homes in the area )Tj ET /F2 12 Tf BT 1 0 0 1 35.5 118.33 Tm (for people with a learning disability. The home is a five bedroom semi-detached house. )Tj ET /F2 12 Tf BT 1 0 0 1 35.5 101.33 Tm (It is situated in a residential area of Rotherham close to a park and other community )Tj ET /F2 12 Tf BT 1 0 0 1 35.5 84.33 Tm (facilities such as shops and public houses. The home's facilities are domestic in scale )Tj ET /F2 12 Tf BT 1 0 0 1 35.5 67.33 Tm (and reflect ordinary living principles. Two of the residents' rooms are on the first floor )Tj ET endstream endobj 9 0 obj<>/ProcSet [/PDF /Text /ImageB /ImageC /ImageI]>>/MediaBox[0 0 595 842]>> endobj 10 0 obj <>stream 0 J 0.98431 0.78824 0.08627 RG 20.58 w 28.35 35.99 m 566.93 35.99 l S 0.001 w /F1 12 Tf 0 0 0 rg BT 1 0 0 1 31.2 31.21 Tm (Care Homes for Adults \(18-65 years\))Tj ET /F2 11 Tf BT 1 0 0 1 477.68 32.22 Tm (Page)Tj ET /F1 11 Tf BT 1 0 0 1 508.09 32.22 Tm (3)Tj ET /F2 11 Tf BT 1 0 0 1 515.91 32.22 Tm ( of )Tj ET /F1 11 Tf BT 1 0 0 1 534.18 32.22 Tm (9)Tj ET [] 0 d 2.25 w 0.99216 0.89804 0.5451 RG 28.99 813.65 m 568.1 813.65 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 692.4 m 568.1 692.4 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 814.73 m 30.07 691.33 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.02 814.73 m 567.02 691.33 l S 0.001 w [] 0 d /F2 12 Tf BT 1 0 0 1 33.25 802.72 Tm (and two are on the ground floor. Alterations to the home have also provided a )Tj ET /F2 12 Tf BT 1 0 0 1 33.25 785.72 Tm (downstairs bathroom, a larger refurbished kitchen and a refurbished lounge/dining )Tj ET /F2 12 Tf BT 1 0 0 1 33.25 768.72 Tm (area. The home is tastefully decorated and residents have personalised their rooms to )Tj ET /F2 12 Tf BT 1 0 0 1 33.25 751.72 Tm (their own individual taste. There are pleasant gardens to the front and rear of the )Tj ET /F2 12 Tf BT 1 0 0 1 33.25 734.72 Tm (property and a patio area is accessible via the dining room and the downstairs )Tj ET /F2 12 Tf BT 1 0 0 1 33.25 717.72 Tm (bedroom patio doors. Information about the charges for care and support can be )Tj ET /F2 12 Tf BT 1 0 0 1 33.25 700.72 Tm (obtained by contacting the manager at the home. )Tj ET /F2 12 Tf BT 1 0 0 1 28.35 680.34 Tm ()Tj ET endstream endobj 11 0 obj<>/ProcSet [/PDF /Text /ImageB /ImageC /ImageI]>>/MediaBox[0 0 595 842]>> endobj 12 0 obj <>stream 0 J 0.98431 0.78824 0.08627 RG 20.58 w 28.35 35.99 m 566.93 35.99 l S 0.001 w /F1 12 Tf 0 0 0 rg BT 1 0 0 1 31.2 31.21 Tm (Care Homes for Adults \(18-65 years\))Tj ET /F2 11 Tf BT 1 0 0 1 477.68 32.22 Tm (Page)Tj ET /F1 11 Tf BT 1 0 0 1 508.09 32.22 Tm (4)Tj ET /F2 11 Tf BT 1 0 0 1 515.91 32.22 Tm ( of )Tj ET /F1 11 Tf BT 1 0 0 1 534.18 32.22 Tm (9)Tj ET /F1 14 Tf BT 1 0 0 1 28.35 772.57 Tm (What we found:)Tj ET 1 1 1 RG 698.48 w 31.2 413.26 m 563.65 413.26 l S 0.001 w [] 0 d 2.25 w 0.99216 0.89804 0.5451 RG 28.99 763.63 m 565.85 763.63 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 62.9 m 565.85 62.9 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 764.7 m 30.07 61.82 l S 0.001 w [] 0 d [] 0 d 2.25 w 564.78 764.7 m 564.78 61.82 l S 0.001 w [] 0 d /F2 12 Tf BT 1 0 0 1 34.05 747.44 Tm (This inspection was carried out on a purely random basis to check out peoples well )Tj ET /F2 12 Tf BT 1 0 0 1 34.05 732.85 Tm (being. Sue Turner, regulation inspector carried out the visit. The site visit started at )Tj ET /F2 12 Tf BT 1 0 0 1 34.05 718.27 Tm (9:15 am and finished at 12:00 pm. Two members of staff were on duty, the deputy )Tj ET /F2 12 Tf BT 1 0 0 1 34.05 703.69 Tm (manager and a support worker. The deputy manager was given feedback during and at )Tj ET /F2 12 Tf BT 1 0 0 1 34.05 689.1 Tm (the end of the visit. Time was spent observing and interacting with staff and people. )Tj ET /F2 12 Tf BT 1 0 0 1 34.05 674.52 Tm (Two staff and four people living in the home were spoken to.)Tj ET /F2 12 Tf BT 1 0 0 1 34.05 659.94 Tm ()Tj ET /F2 12 Tf BT 1 0 0 1 34.05 645.36 Tm (Choice of Home)Tj ET /F2 12 Tf BT 1 0 0 1 34.05 630.77 Tm ()Tj ET /F2 12 Tf BT 1 0 0 1 34.05 616.19 Tm (The home had an incorporated Statement of Purpose \(SOP\) and Service User Guide )Tj ET /F2 12 Tf BT 1 0 0 1 34.05 601.61 Tm (\(SUG\). This had useful information about the home and the services available. It had )Tj ET /F2 12 Tf BT 1 0 0 1 34.05 587.02 Tm (been reviewed in April 2008, however some information was out of date and needed )Tj ET /F2 12 Tf BT 1 0 0 1 34.05 572.44 Tm (updating. People had an assessment before they came to live at Canna. Staff met and )Tj ET /F2 12 Tf BT 1 0 0 1 34.05 557.86 Tm (talked to the person interested in living at Canna and talked to their family and other )Tj ET /F2 12 Tf BT 1 0 0 1 34.05 543.28 Tm (professionals about the support the person needed. This was good practice and helped )Tj ET /F2 12 Tf BT 1 0 0 1 34.05 528.69 Tm (to make sure people got the right kind of support they needed. The assessments asked )Tj ET /F2 12 Tf BT 1 0 0 1 34.05 514.11 Tm (about peoples diverse needs such as their religion, race, age and disability.)Tj ET /F2 12 Tf BT 1 0 0 1 34.05 499.53 Tm ()Tj ET /F2 12 Tf BT 1 0 0 1 34.05 484.94 Tm (Individual Needs and Choices)Tj ET /F2 12 Tf BT 1 0 0 1 34.05 470.36 Tm ()Tj ET /F2 12 Tf BT 1 0 0 1 34.05 455.78 Tm (People had support plans that contained a lot of information about their needs. The )Tj ET /F2 12 Tf BT 1 0 0 1 34.05 441.19 Tm (support plans included good information that was important to people's daily lives, for )Tj ET /F2 12 Tf BT 1 0 0 1 34.05 426.61 Tm (example what activities they enjoyed and which health professionals were supporting )Tj ET /F2 12 Tf BT 1 0 0 1 34.05 412.03 Tm (their care.The plans included risk assessments. These helped people take reasonable )Tj ET /F2 12 Tf BT 1 0 0 1 34.05 397.45 Tm (risks which helped people lead more independent and dignified lives. Two people said )Tj ET /F2 12 Tf BT 1 0 0 1 34.05 382.86 Tm (they felt "very happy, settled and safe". Care plans were written in a person centered )Tj ET /F2 12 Tf BT 1 0 0 1 34.05 368.28 Tm (way.)Tj ET /F2 12 Tf BT 1 0 0 1 34.05 353.7 Tm ()Tj ET /F2 12 Tf BT 1 0 0 1 34.05 339.11 Tm (Lifestyle)Tj ET /F2 12 Tf BT 1 0 0 1 34.05 324.53 Tm ()Tj ET /F2 12 Tf BT 1 0 0 1 34.05 309.95 Tm (People said they were happy with their daily routines. They gave examples of the )Tj ET /F2 12 Tf BT 1 0 0 1 34.05 295.36 Tm (things they liked to do such as shopping, going out to pubs and restaurants and going )Tj ET /F2 12 Tf BT 1 0 0 1 34.05 280.78 Tm (to the cinema. People had their individual routines and this included attending day )Tj ET /F2 12 Tf BT 1 0 0 1 34.05 266.2 Tm (centres. Canna offered people good community links, the home was well placed for )Tj ET /F2 12 Tf BT 1 0 0 1 34.05 251.62 Tm (this and staff made sure people accessed the places they wished. One member of staff )Tj ET /F2 12 Tf BT 1 0 0 1 34.05 237.03 Tm (said "it is important to people that they get out and about, we try to do something )Tj ET /F2 12 Tf BT 1 0 0 1 34.05 222.45 Tm (every day. There was good evidence to show that the home encouraged people to )Tj ET /F2 12 Tf BT 1 0 0 1 34.05 207.87 Tm (keep in touch with their family and friends. We noted staff talked to people about their )Tj ET /F2 12 Tf BT 1 0 0 1 34.05 193.28 Tm (families, mentioning their names and confirming when they would visit. People said )Tj ET /F2 12 Tf BT 1 0 0 1 34.05 178.7 Tm (they were happy with the meals at the home. People could join in baking and cooking )Tj ET /F2 12 Tf BT 1 0 0 1 34.05 164.12 Tm (if they wished and made daily choices about what they wanted to eat. Peoples food )Tj ET /F2 12 Tf BT 1 0 0 1 34.05 149.53 Tm (preferences were in their support plans.)Tj ET /F2 12 Tf BT 1 0 0 1 34.05 134.95 Tm ()Tj ET /F2 12 Tf BT 1 0 0 1 34.05 120.37 Tm (Personal and Healthcare Support)Tj ET /F2 12 Tf BT 1 0 0 1 34.05 105.79 Tm ()Tj ET /F2 12 Tf BT 1 0 0 1 34.05 91.2 Tm (People were able to get up, have baths and showers, and eat meals at the times they )Tj ET /F2 12 Tf BT 1 0 0 1 34.05 76.62 Tm (preferred.People had information about their health care needs in their support plans. )Tj ET endstream endobj 13 0 obj<>/ProcSet [/PDF /Text /ImageB /ImageC /ImageI]>>/MediaBox[0 0 595 842]>> endobj 14 0 obj <>stream 0 J 0.98431 0.78824 0.08627 RG 20.58 w 28.35 35.99 m 566.93 35.99 l S 0.001 w /F1 12 Tf 0 0 0 rg BT 1 0 0 1 31.2 31.21 Tm (Care Homes for Adults \(18-65 years\))Tj ET /F2 11 Tf BT 1 0 0 1 477.68 32.22 Tm (Page)Tj ET /F1 11 Tf BT 1 0 0 1 508.09 32.22 Tm (5)Tj ET /F2 11 Tf BT 1 0 0 1 515.91 32.22 Tm ( of )Tj ET /F1 11 Tf BT 1 0 0 1 534.18 32.22 Tm (9)Tj ET 1 1 1 RG 748.5 w 31.2 438.28 m 563.65 438.28 l S 0.001 w [] 0 d 2.25 w 0.99216 0.89804 0.5451 RG 28.99 813.65 m 565.85 813.65 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 62.9 m 565.85 62.9 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 814.73 m 30.07 61.82 l S 0.001 w [] 0 d [] 0 d 2.25 w 564.78 814.73 m 564.78 61.82 l S 0.001 w [] 0 d /F2 12 Tf BT 1 0 0 1 31.8 802.72 Tm (This helped staff give people the right support to maintain their health. One person )Tj ET /F2 12 Tf BT 1 0 0 1 31.8 788.13 Tm (said staff always supported them to visit GPs and other health professionals and they )Tj ET /F2 12 Tf BT 1 0 0 1 31.8 773.55 Tm (were very happy about the way the staff did this. One person said "When its time to )Tj ET /F2 12 Tf BT 1 0 0 1 31.8 758.97 Tm (review my personal care plan the staff ask my sister to come and help us do this". )Tj ET /F2 12 Tf BT 1 0 0 1 31.8 744.38 Tm (Each person's medication was in a monitored dosage cassette.Staff that were trained, )Tj ET /F2 12 Tf BT 1 0 0 1 31.8 729.8 Tm (administered medication. Individual medication administration records \(MAR\) were )Tj ET /F2 12 Tf BT 1 0 0 1 31.8 715.22 Tm (kept.Staff had signed each time they had administered any medication.Medications )Tj ET /F2 12 Tf BT 1 0 0 1 31.8 700.63 Tm (were securely stored.)Tj ET /F2 12 Tf BT 1 0 0 1 31.8 686.05 Tm ()Tj ET /F2 12 Tf BT 1 0 0 1 31.8 671.47 Tm (Concerns, Complaints and Protection)Tj ET /F2 12 Tf BT 1 0 0 1 31.8 656.89 Tm ()Tj ET /F2 12 Tf BT 1 0 0 1 31.8 642.3 Tm (The home had a complaints procedure, this was available with the homes Statement of )Tj ET /F2 12 Tf BT 1 0 0 1 31.8 627.72 Tm (Purpose. Two people said they were confident they could tell staff if they were not )Tj ET /F2 12 Tf BT 1 0 0 1 31.8 613.14 Tm (happy. Canna had adult safe guarding procedures available for staff to refer to. The )Tj ET /F2 12 Tf BT 1 0 0 1 31.8 598.55 Tm (deputy manager said that staff were provided with training in adult safeguarding, )Tj ET /F2 12 Tf BT 1 0 0 1 31.8 583.97 Tm (which was updated each year. People said they felt safe and settled and staff treated )Tj ET /F2 12 Tf BT 1 0 0 1 31.8 569.39 Tm (them well. The home had no adult safe guarding referrals or received any complaints )Tj ET /F2 12 Tf BT 1 0 0 1 31.8 554.8 Tm (since the last inspection. We had not received any complaints about the service. One )Tj ET /F2 12 Tf BT 1 0 0 1 31.8 540.22 Tm (person was checking his money with a member of staff. We asked if we could look at )Tj ET /F2 12 Tf BT 1 0 0 1 31.8 525.64 Tm (the system of recording his finances, he agreed. We saw that each persons money was )Tj ET /F2 12 Tf BT 1 0 0 1 31.8 511.05 Tm (recorded in their own book. A record of all transactions was signed by the person and )Tj ET /F2 12 Tf BT 1 0 0 1 31.8 496.47 Tm (a staff member. Receipts were kept for all purchases.)Tj ET /F2 12 Tf BT 1 0 0 1 31.8 481.89 Tm ()Tj ET /F2 12 Tf BT 1 0 0 1 31.8 467.31 Tm (Environment)Tj ET /F2 12 Tf BT 1 0 0 1 31.8 452.72 Tm ()Tj ET /F2 12 Tf BT 1 0 0 1 31.8 438.14 Tm (The home was clean, bright and welcoming. It had homely touches such as interesting )Tj ET /F2 12 Tf BT 1 0 0 1 31.8 423.56 Tm (pictures, photos and reference to important memories for people. The furniture and )Tj ET /F2 12 Tf BT 1 0 0 1 31.8 408.97 Tm (fittings were of good quality and suited the needs of the people who lived there. People )Tj ET /F2 12 Tf BT 1 0 0 1 31.8 394.39 Tm (said they were very satisfied with their bedrooms. We saw two bedrooms, these were )Tj ET /F2 12 Tf BT 1 0 0 1 31.8 379.81 Tm (personalised to people's individual preferences. People's clothes looked like they were )Tj ET /F2 12 Tf BT 1 0 0 1 31.8 365.23 Tm (laundered with care. Staff were seen washing each persons clothes separately.Staff )Tj ET /F2 12 Tf BT 1 0 0 1 31.8 350.64 Tm (said they had received training in infection control.)Tj ET /F2 12 Tf BT 1 0 0 1 31.8 336.06 Tm ()Tj ET /F2 12 Tf BT 1 0 0 1 31.8 321.48 Tm (Staffing)Tj ET /F2 12 Tf BT 1 0 0 1 31.8 306.89 Tm ()Tj ET /F2 12 Tf BT 1 0 0 1 31.8 292.31 Tm (Staff were knowledgeable about peoples care, they understood about the support )Tj ET /F2 12 Tf BT 1 0 0 1 31.8 277.73 Tm (plans and what they needed to do to support people in their daily lives. We noted )Tj ET /F2 12 Tf BT 1 0 0 1 31.8 263.14 Tm (people and staff laughing together. The staff were friendly and lively in their approach. )Tj ET /F2 12 Tf BT 1 0 0 1 31.8 248.56 Tm (They gave people a lot of attention and were patient and positive. The deputy manager )Tj ET /F2 12 Tf BT 1 0 0 1 31.8 233.98 Tm (said that a number of staff had completed NVQ Level 2 in Care and others were )Tj ET /F2 12 Tf BT 1 0 0 1 31.8 219.4 Tm (undertaking the qualification. Staff said that before they were allowed to commence )Tj ET /F2 12 Tf BT 1 0 0 1 31.8 204.81 Tm (work at the home they had completed a number of recruitment checks, including a )Tj ET /F2 12 Tf BT 1 0 0 1 31.8 190.23 Tm (Criminal Records Bureau \(CRB\) check. The deputy manager said there was a rolling )Tj ET /F2 12 Tf BT 1 0 0 1 31.8 175.65 Tm (program of training for staff, this continued throughout the year. Staff had access to )Tj ET /F2 12 Tf BT 1 0 0 1 31.8 161.06 Tm (mandatory training, for example fire, moving and handling and risk assessment. )Tj ET /F2 12 Tf BT 1 0 0 1 31.8 146.48 Tm (Training was also available that was specific to peoples needs such as mental health )Tj ET /F2 12 Tf BT 1 0 0 1 31.8 131.9 Tm (training.)Tj ET /F2 12 Tf BT 1 0 0 1 31.8 117.31 Tm ()Tj ET /F2 12 Tf BT 1 0 0 1 31.8 102.73 Tm (Conduct and Management of the Home)Tj ET /F2 12 Tf BT 1 0 0 1 31.8 88.15 Tm ()Tj ET /F2 12 Tf BT 1 0 0 1 31.8 73.57 Tm (Staff said the manager was very supportive and approachable. The home had a quality )Tj ET endstream endobj 15 0 obj<>/ProcSet [/PDF /Text /ImageB /ImageC /ImageI]>>/MediaBox[0 0 595 842]>> endobj 16 0 obj <>stream 0 J 0.98431 0.78824 0.08627 RG 20.58 w 28.35 35.99 m 566.93 35.99 l S 0.001 w /F1 12 Tf 0 0 0 rg BT 1 0 0 1 31.2 31.21 Tm (Care Homes for Adults \(18-65 years\))Tj ET /F2 11 Tf BT 1 0 0 1 477.68 32.22 Tm (Page)Tj ET /F1 11 Tf BT 1 0 0 1 508.09 32.22 Tm (6)Tj ET /F2 11 Tf BT 1 0 0 1 515.91 32.22 Tm ( of )Tj ET /F1 11 Tf BT 1 0 0 1 534.18 32.22 Tm (9)Tj ET 1 1 1 RG 207.16 w 31.2 708.95 m 563.65 708.95 l S 0.001 w [] 0 d 2.25 w 0.99216 0.89804 0.5451 RG 28.99 813.65 m 565.85 813.65 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 604.24 m 565.85 604.24 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 814.73 m 30.07 603.16 l S 0.001 w [] 0 d [] 0 d 2.25 w 564.78 814.73 m 564.78 603.16 l S 0.001 w [] 0 d /F2 12 Tf BT 1 0 0 1 31.8 802.72 Tm (assurance system in place. Each year people, their relatives and friends and )Tj ET /F2 12 Tf BT 1 0 0 1 31.8 788.13 Tm (professionals were surveyed about their views of the service. This information was )Tj ET /F2 12 Tf BT 1 0 0 1 31.8 773.55 Tm (then collated into a report. The last report was for 2008. 98% of people felt happy )Tj ET /F2 12 Tf BT 1 0 0 1 31.8 758.97 Tm (about their home and the support and care they were receiving.The report stated that )Tj ET /F2 12 Tf BT 1 0 0 1 31.8 744.38 Tm (support would be given, through personal centered planning and review meetings, to )Tj ET /F2 12 Tf BT 1 0 0 1 31.8 729.8 Tm (the other 2% who said things were OK.100% of family and friends said managers were )Tj ET /F2 12 Tf BT 1 0 0 1 31.8 715.22 Tm (accessible and provided excellent standards of care.Relatives had commented, "I have )Tj ET /F2 12 Tf BT 1 0 0 1 31.8 700.63 Tm (been very impressed in the work you have done with.... at a difficult time in his life". "I )Tj ET /F2 12 Tf BT 1 0 0 1 31.8 686.05 Tm (have always felt that the trust care deeply about the needs of the individual resident". )Tj ET /F2 12 Tf BT 1 0 0 1 31.8 671.47 Tm ("You work in a person centered manner and provide a high standard of care". "I think )Tj ET /F2 12 Tf BT 1 0 0 1 31.8 656.89 Tm (its a wonderful home". The home had good evidence to show it monitored health and )Tj ET /F2 12 Tf BT 1 0 0 1 31.8 642.3 Tm (safety. This included policies and procedures that had been reviewed and updated )Tj ET /F2 12 Tf BT 1 0 0 1 31.8 627.72 Tm (accordingly.)Tj ET /F2 12 Tf BT 1 0 0 1 31.8 613.14 Tm ()Tj ET /F1 14 Tf BT 1 0 0 1 28.35 586.17 Tm (What the care home)Tj ET /F1 14 Tf BT 1 0 0 1 191.49 586.17 Tm (does well:)Tj ET 1 1 1 RG 93.5 w 31.2 528.23 m 563.65 528.23 l S 0.001 w [] 0 d 2.25 w 0.99216 0.89804 0.5451 RG 28.99 576.1 m 565.85 576.1 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 480.36 m 565.85 480.36 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 577.18 m 30.07 479.28 l S 0.001 w [] 0 d [] 0 d 2.25 w 564.78 577.18 m 564.78 479.28 l S 0.001 w [] 0 d /F2 12 Tf BT 1 0 0 1 34.05 559.91 Tm (People living in the home said that the care they were receiving was very good. They )Tj ET /F2 12 Tf BT 1 0 0 1 34.05 545.33 Tm (made comments such as,)Tj ET /F2 12 Tf BT 1 0 0 1 34.05 530.75 Tm ("Everyone is very kind".)Tj ET /F2 12 Tf BT 1 0 0 1 34.05 516.16 Tm ("I have a nice room".)Tj ET /F2 12 Tf BT 1 0 0 1 34.05 501.58 Tm ("I have nothing to worry about".)Tj ET /F2 12 Tf BT 1 0 0 1 34.05 487 Tm ("I feel very safe here".)Tj ET /F1 14 Tf BT 1 0 0 1 28.35 460.03 Tm (What they could do better:)Tj ET 1 1 1 RG 78.92 w 31.2 409.38 m 563.65 409.38 l S 0.001 w [] 0 d 2.25 w 0.99216 0.89804 0.5451 RG 28.99 449.97 m 565.85 449.97 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 368.8 m 565.85 368.8 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 451.04 m 30.07 367.72 l S 0.001 w [] 0 d [] 0 d 2.25 w 564.78 451.04 m 564.78 367.72 l S 0.001 w [] 0 d /F2 12 Tf BT 1 0 0 1 34.05 433.78 Tm (The service provided at Canna is excellent and everyone involved should be proud of )Tj ET /F2 12 Tf BT 1 0 0 1 34.05 419.19 Tm (this.)Tj ET /F2 12 Tf BT 1 0 0 1 34.05 404.61 Tm (We acknowledge that the provider and manager continue to evaluate and monitor the )Tj ET /F2 12 Tf BT 1 0 0 1 34.05 390.03 Tm (service and make any changes necessary to ensure that the home continues to )Tj ET /F2 12 Tf BT 1 0 0 1 34.05 375.45 Tm (improve.)Tj ET /F2 12 Tf BT 1 0 0 1 28.35 350.49 Tm (If you want to know what action the person responsible for this care home)Tj ET /F2 12 Tf BT 1 0 0 1 483.43 350.49 Tm (is taking )Tj ET /F2 12 Tf BT 1 0 0 1 28.35 334.49 Tm (following this report, you can contact them using the details set out on page 2.)Tj ET endstream endobj 17 0 obj<>/ProcSet [/PDF /Text /ImageB /ImageC /ImageI]>>/MediaBox[0 0 595 842]>> endobj 19 0 obj <>stream 0 J 0.98431 0.78824 0.08627 RG 20.58 w 28.35 35.99 m 566.93 35.99 l S 0.001 w /F1 12 Tf 0 0 0 rg BT 1 0 0 1 31.2 31.21 Tm (Care Homes for Adults \(18-65 years\))Tj ET /F2 11 Tf BT 1 0 0 1 477.68 32.22 Tm (Page)Tj ET /F1 11 Tf BT 1 0 0 1 508.09 32.22 Tm (7)Tj ET /F2 11 Tf BT 1 0 0 1 515.91 32.22 Tm ( of )Tj ET /F1 11 Tf BT 1 0 0 1 534.18 32.22 Tm (9)Tj ET 0.99216 0.9451 0.76078 RG 36.25 w 29.47 780 m 564.97 780 l S 0.001 w 0.99608 0.9451 0.76078 RG 17 w 28.35 771.5 m 422.1 771.5 l S 0.001 w 17 w 424.35 771.5 m 467.1 771.5 l S 0.001 w 1 1 1 RG 17 w 469.35 771.5 m 494.1 771.5 l S 0.001 w 0.99608 0.9451 0.76078 RG 17 w 496.35 771.5 m 539.1 771.5 l S 0.001 w 1 1 1 RG 17 w 541.35 771.5 m 566.1 771.5 l S 0.001 w [] 0 d 2.25 w 0.99216 0.89804 0.5451 RG 26.14 781.13 m 568.3 781.13 l S 0.001 w [] 0 d [] 0 d 2.25 w 26.14 800.38 m 568.3 800.38 l S 0.001 w [] 0 d [] 0 d 2.25 w 26.14 781.13 m 568.3 781.13 l S 0.001 w [] 0 d [] 0 d 2.25 w 26.14 761.88 m 568.3 761.88 l S 0.001 w [] 0 d [] 0 d 2.25 w 27.22 801.45 m 27.22 760.8 l S 0.001 w [] 0 d [] 0 d 2.25 w 423.22 782.2 m 423.22 760.8 l S 0.001 w [] 0 d [] 0 d 2.25 w 468.22 782.2 m 468.22 760.8 l S 0.001 w [] 0 d [] 0 d 2.25 w 495.22 782.2 m 495.22 760.8 l S 0.001 w [] 0 d [] 0 d 2.25 w 540.22 782.2 m 540.22 760.8 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.22 801.45 m 567.22 760.8 l S 0.001 w [] 0 d /F2 12 Tf BT 1 0 0 1 33.75 787.19 Tm (Are there any outstanding requirements from the last inspection?)Tj ET /F2 12 Tf BT 1 0 0 1 429.75 767.94 Tm (Yes)Tj ET /F3 12 Tf BT 1 0 0 1 476.37 769.88 Tm ()Tj ET /F2 12 Tf BT 1 0 0 1 501.75 767.94 Tm (No)Tj ET /F3 12 Tf BT 1 0 0 1 548.37 769.88 Tm (5)Tj ET 0.99608 0.9451 0.76078 RG 81.92 w 31.2 699.42 m 566.2 699.42 l S 0.001 w [] 0 d 2.25 w 0.99216 0.89804 0.5451 RG 28.99 741.5 m 568.4 741.5 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 742.58 m 30.07 658.46 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.32 742.58 m 567.32 658.46 l S 0.001 w [] 0 d /F1 12 Tf BT 1 0 0 1 34.05 725.31 Tm (Outstanding statutory requirements)Tj ET /F2 12 Tf BT 1 0 0 1 34.05 707.73 Tm (These requirements were set at the last inspection. They may not have been looked at )Tj ET /F2 12 Tf BT 1 0 0 1 34.05 693.15 Tm (during this inspection, as a )Tj ET /F2 12 Tf BT 1 0 0 1 201.51 693.15 Tm (random inspection is short and focussed. The registered )Tj ET /F2 12 Tf BT 1 0 0 1 34.05 678.56 Tm (person must take the necessary action to comply with these requirements within the )Tj ET /F2 12 Tf BT 1 0 0 1 34.05 663.98 Tm (timescales set.)Tj ET 0.99608 0.9451 0.76078 RG 30.3 w 31.2 639.93 m 91 639.93 l S 0.001 w 30.3 w 93.25 639.93 m 197.4 639.93 l S 0.001 w 30.3 w 199.65 639.93 m 289.5 639.93 l S 0.001 w 30.3 w 291.75 639.93 m 473.9 639.93 l S 0.001 w 30.3 w 476.15 639.93 m 566.2 639.93 l S 0.001 w [] 0 d 2.25 w 0.99216 0.89804 0.5451 RG 28.99 656.21 m 568.4 656.21 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 623.66 m 568.4 623.66 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 657.29 m 30.07 622.58 l S 0.001 w [] 0 d [] 0 d 2.25 w 92.12 657.29 m 92.12 622.58 l S 0.001 w [] 0 d [] 0 d 2.25 w 198.52 657.29 m 198.52 622.58 l S 0.001 w [] 0 d [] 0 d 2.25 w 290.62 657.29 m 290.62 622.58 l S 0.001 w [] 0 d [] 0 d 2.25 w 475.02 657.29 m 475.02 622.58 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.32 657.29 m 567.32 622.58 l S 0.001 w [] 0 d /F2 10 Tf BT 1 0 0 1 34.05 642.03 Tm (No.)Tj ET /F2 10 Tf BT 1 0 0 1 96.1 642.03 Tm (Standard)Tj ET /F2 10 Tf BT 1 0 0 1 202.5 642.03 Tm (Regulation)Tj ET /F2 10 Tf BT 1 0 0 1 294.6 642.03 Tm (Requirement)Tj ET /F2 10 Tf BT 1 0 0 1 479 642.03 Tm (Timescale for )Tj ET /F2 10 Tf BT 1 0 0 1 479 629.88 Tm (action)Tj ET endstream endobj 20 0 obj<>/ProcSet [/PDF /Text /ImageB /ImageC /ImageI]>>/MediaBox[0 0 595 842]>> endobj 22 0 obj <>stream 0 J 0.98431 0.78824 0.08627 RG 20.58 w 28.35 35.99 m 566.93 35.99 l S 0.001 w /F1 12 Tf 0 0 0 rg BT 1 0 0 1 31.2 31.21 Tm (Care Homes for Adults \(18-65 years\))Tj ET /F2 11 Tf BT 1 0 0 1 477.68 32.22 Tm (Page)Tj ET /F1 11 Tf BT 1 0 0 1 508.09 32.22 Tm (8)Tj ET /F2 11 Tf BT 1 0 0 1 515.91 32.22 Tm ( of )Tj ET /F1 11 Tf BT 1 0 0 1 534.18 32.22 Tm (9)Tj ET /F1 16 Tf BT 1 0 0 1 28.35 793.57 Tm (Requirements and recommendations from this inspection)Tj ET 0.99608 0.9451 0.76078 RG 52.75 w 31.2 733.59 m 566.2 733.59 l S 0.001 w [] 0 d 2.25 w 0.99216 0.89804 0.5451 RG 28.99 761.09 m 568.4 761.09 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 762.16 m 30.07 707.21 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.32 762.16 m 567.32 707.21 l S 0.001 w [] 0 d /F1 12 Tf BT 1 0 0 1 34.05 744.9 Tm (Immediate requirements:)Tj ET /F2 12 Tf BT 1 0 0 1 34.05 727.31 Tm (These are immediate requirements that were set on the day we visited this )Tj ET /F2 12 Tf BT 1 0 0 1 493.73 727.31 Tm (care home. )Tj ET /F2 12 Tf BT 1 0 0 1 34.05 712.73 Tm (The registered person had to meet these within 48 hours.)Tj ET 0.99608 0.9451 0.76078 RG 30.3 w 31.2 688.68 m 91 688.68 l S 0.001 w 30.3 w 93.25 688.68 m 197.4 688.68 l S 0.001 w 30.3 w 199.65 688.68 m 289.5 688.68 l S 0.001 w 30.3 w 291.75 688.68 m 473.9 688.68 l S 0.001 w 30.3 w 476.15 688.68 m 566.2 688.68 l S 0.001 w [] 0 d 2.25 w 0.99216 0.89804 0.5451 RG 28.99 704.96 m 568.4 704.96 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 672.41 m 568.4 672.41 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 706.04 m 30.07 671.33 l S 0.001 w [] 0 d [] 0 d 2.25 w 92.12 706.04 m 92.12 671.33 l S 0.001 w [] 0 d [] 0 d 2.25 w 198.52 706.04 m 198.52 671.33 l S 0.001 w [] 0 d [] 0 d 2.25 w 290.62 706.04 m 290.62 671.33 l S 0.001 w [] 0 d [] 0 d 2.25 w 475.02 706.04 m 475.02 671.33 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.32 706.04 m 567.32 671.33 l S 0.001 w [] 0 d /F2 10 Tf BT 1 0 0 1 34.05 690.78 Tm (No.)Tj ET /F2 10 Tf BT 1 0 0 1 96.1 690.78 Tm (Standard)Tj ET /F2 10 Tf BT 1 0 0 1 202.5 690.78 Tm (Regulation)Tj ET /F2 10 Tf BT 1 0 0 1 294.6 690.78 Tm (Requirement)Tj ET /F2 10 Tf BT 1 0 0 1 479 690.78 Tm (Timescale for )Tj ET /F2 10 Tf BT 1 0 0 1 479 678.63 Tm (action)Tj ET 0.99608 0.9451 0.76078 RG 67.33 w 31.2 617.24 m 566.2 617.24 l S 0.001 w [] 0 d 2.25 w 0.99216 0.89804 0.5451 RG 28.99 652.03 m 568.4 652.03 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 653.11 m 30.07 583.58 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.32 653.11 m 567.32 583.58 l S 0.001 w [] 0 d /F1 12 Tf BT 1 0 0 1 34.05 635.84 Tm (Statutory requirements)Tj ET /F2 12 Tf BT 1 0 0 1 34.05 618.26 Tm (These requirements set out what the registered person must do to meet the Care )Tj ET /F2 12 Tf BT 1 0 0 1 34.05 603.68 Tm (Standards Act 2000, )Tj ET /F2 12 Tf BT 1 0 0 1 162.03 603.68 Tm (Care Homes Regulations )Tj ET /F2 12 Tf BT 1 0 0 1 314.13 603.68 Tm (2001 and the National Minimum )Tj ET /F2 12 Tf BT 1 0 0 1 34.05 589.09 Tm (Standards. The registered person\(s\) must do this within the timescales we have set.)Tj ET 0.99608 0.9451 0.76078 RG 30.3 w 31.2 565.05 m 91 565.05 l S 0.001 w 30.3 w 93.25 565.05 m 197.4 565.05 l S 0.001 w 30.3 w 199.65 565.05 m 289.5 565.05 l S 0.001 w 30.3 w 291.75 565.05 m 473.9 565.05 l S 0.001 w 30.3 w 476.15 565.05 m 566.2 565.05 l S 0.001 w [] 0 d 2.25 w 0.99216 0.89804 0.5451 RG 28.99 581.33 m 568.4 581.33 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 548.77 m 568.4 548.77 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 582.4 m 30.07 547.69 l S 0.001 w [] 0 d [] 0 d 2.25 w 92.12 582.4 m 92.12 547.69 l S 0.001 w [] 0 d [] 0 d 2.25 w 198.52 582.4 m 198.52 547.69 l S 0.001 w [] 0 d [] 0 d 2.25 w 290.62 582.4 m 290.62 547.69 l S 0.001 w [] 0 d [] 0 d 2.25 w 475.02 582.4 m 475.02 547.69 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.32 582.4 m 567.32 547.69 l S 0.001 w [] 0 d /F2 10 Tf BT 1 0 0 1 34.05 567.15 Tm (No.)Tj ET /F2 10 Tf BT 1 0 0 1 96.1 567.15 Tm (Standard)Tj ET /F2 10 Tf BT 1 0 0 1 202.5 567.15 Tm (Regulation)Tj ET /F2 10 Tf BT 1 0 0 1 294.6 567.15 Tm (Requirement)Tj ET /F2 10 Tf BT 1 0 0 1 479 567.15 Tm (Timescale for )Tj ET /F2 10 Tf BT 1 0 0 1 479 554.99 Tm (action)Tj ET 0.99608 0.9451 0.76078 RG 67.33 w 31.2 493.61 m 566.2 493.61 l S 0.001 w [] 0 d 2.25 w 0.99216 0.89804 0.5451 RG 28.99 528.4 m 568.4 528.4 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 529.47 m 30.07 459.94 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.32 529.47 m 567.32 459.94 l S 0.001 w [] 0 d /F1 12 Tf BT 1 0 0 1 34.05 512.21 Tm (Recommendations)Tj ET /F2 12 Tf BT 1 0 0 1 34.05 494.62 Tm (These recommendations are taken from the best practice described in the National )Tj ET /F2 12 Tf BT 1 0 0 1 34.05 480.04 Tm (Minimum Standards and the registered person\(s\) should consider them as a way of )Tj ET /F2 12 Tf BT 1 0 0 1 34.05 465.46 Tm (improving their service.)Tj ET 0.99608 0.9451 0.76078 RG 18.15 w 31.2 447.49 m 91.05 447.49 l S 0.001 w 18.15 w 93.3 447.49 m 197.4 447.49 l S 0.001 w 18.15 w 199.65 447.49 m 566.1 447.49 l S 0.001 w 1 1 1 RG 35.17 w 31.2 418.58 m 91.05 418.58 l S 0.001 w 35.17 w 93.3 418.58 m 197.4 418.58 l S 0.001 w 35.17 w 199.65 418.58 m 566.1 418.58 l S 0.001 w [] 0 d 2.25 w 0.99216 0.89804 0.5451 RG 28.99 437.29 m 568.3 437.29 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 457.69 m 568.3 457.69 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 437.29 m 568.3 437.29 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 399.87 m 568.3 399.87 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 458.77 m 30.07 398.79 l S 0.001 w [] 0 d [] 0 d 2.25 w 92.17 458.77 m 92.17 398.79 l S 0.001 w [] 0 d [] 0 d 2.25 w 198.52 458.77 m 198.52 398.79 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.22 458.77 m 567.22 398.79 l S 0.001 w [] 0 d /F2 10 Tf BT 1 0 0 1 34.05 443.51 Tm (No.)Tj ET /F2 10 Tf BT 1 0 0 1 96.15 443.51 Tm (Refer to Standard)Tj ET /F2 10 Tf BT 1 0 0 1 202.5 443.51 Tm (Good Practice Recommendations)Tj ET /F2 12 Tf BT 1 0 0 1 34.05 421.1 Tm (1)Tj ET /F2 12 Tf BT 1 0 0 1 96.15 421.1 Tm (1)Tj ET /F2 12 Tf BT 1 0 0 1 202.5 421.1 Tm (The Statement of Purpose and Service User Guide should )Tj ET /F2 12 Tf BT 1 0 0 1 202.5 406.52 Tm (be updated.)Tj ET endstream endobj 21 0 obj<>/ProcSet [/PDF /Text /ImageB /ImageC /ImageI]>>/MediaBox[0 0 595 842]>> endobj 23 0 obj <>stream 0 J 0.98431 0.78824 0.08627 RG 20.58 w 28.35 35.99 m 566.93 35.99 l S 0.001 w /F1 12 Tf 0 0 0 rg BT 1 0 0 1 31.2 31.21 Tm (Care Homes for Adults \(18-65 years\))Tj ET /F2 11 Tf BT 1 0 0 1 477.68 32.22 Tm (Page)Tj ET /F1 11 Tf BT 1 0 0 1 508.09 32.22 Tm (9)Tj ET /F2 11 Tf BT 1 0 0 1 515.91 32.22 Tm ( of )Tj ET /F1 11 Tf BT 1 0 0 1 534.18 32.22 Tm (9)Tj ET /F1 14 Tf BT 1 0 0 1 28.35 795.58 Tm (Reader Information)Tj ET 0.99608 0.9451 0.76078 RG 20.58 w 28.35 774.1 m 223.34 774.1 l S 0.001 w 1 1 1 RG 20.58 w 225.59 774.1 m 565 774.1 l S 0.001 w 0.99608 0.9451 0.76078 RG 20.58 w 28.35 751.27 m 223.34 751.27 l S 0.001 w 1 1 1 RG 20.58 w 225.59 751.27 m 565 751.27 l S 0.001 w 0.99608 0.9451 0.76078 RG 20.58 w 28.35 728.43 m 223.34 728.43 l S 0.001 w 1 1 1 RG 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/F2 12 Tf BT 1 0 0 1 31.2 746.49 Tm (Author:)Tj ET /F2 12 Tf BT 1 0 0 1 228.43 746.49 Tm (CSCI)Tj ET /F2 12 Tf BT 1 0 0 1 31.2 723.66 Tm (Audience:)Tj ET /F2 12 Tf BT 1 0 0 1 228.43 723.66 Tm (General Public)Tj ET /F2 12 Tf BT 1 0 0 1 31.2 700.83 Tm (Further copies from:)Tj ET /F2 12 Tf BT 1 0 0 1 228.43 700.83 Tm (0870 240 7535)Tj ET /F2 12 Tf BT 1 0 0 1 329.23 700.83 Tm (\(telephone order line\))Tj ET /F1 12 Tf BT 1 0 0 1 28.35 679.87 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 28.35 665.29 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 28.35 650.7 Tm ()Tj ET 0.98431 0.78824 0.08627 RG 78.92 w 25.8 608.73 m 563.3 608.73 l S 0.001 w /F2 12 Tf BT 1 0 0 1 34.05 633.12 Tm (Our duty to regulate social care services is set out in the Care Standards Act 2000.)Tj ET /F2 12 Tf BT 1 0 0 1 34.05 618.54 Tm (Copies of the National Minimum Standards )Tj ET /F2 12 Tf BT 1 0 0 1 303.87 618.54 Tm (Care Homes for Adults \(18-65 years\) can )Tj ET /F2 12 Tf BT 1 0 0 1 34.05 603.95 Tm (be found at www.dh.gov.uk or got from The Stationery Office \(TSO\) PO Box 29, St )Tj ET /F2 12 Tf BT 1 0 0 1 34.05 589.37 Tm (Crispins, Duke Street, Norwich, NR3 1GN. Tel: 0870 600 5522. Online ordering from )Tj ET /F2 12 Tf BT 1 0 0 1 34.05 574.79 Tm (the Stationery Office is also available: www.tso.co.uk/bookshop)Tj ET /F1 12 Tf BT 1 0 0 1 31.2 554.21 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 28.35 536.62 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 28.35 522.04 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 28.35 507.46 Tm ()Tj ET 34.17 w 25.8 487.85 m 563.3 487.85 l S 0.001 w /F1 20 Tf BT 1 0 0 1 31.2 482.33 Tm (Helpline:)Tj ET /F1 20 Tf BT 1 0 0 1 28.35 448.16 Tm (Telephone:)Tj ET /F2 20 Tf BT 1 0 0 1 159.95 448.16 Tm (0845 015 0120)Tj ET /F2 20 Tf BT 1 0 0 1 320.9 448.16 Tm (or)Tj ET /F2 20 Tf BT 1 0 0 1 348.61 448.16 Tm (0191 233 3323)Tj ET /F1 20 Tf BT 1 0 0 1 28.35 416.5 Tm (Textphone)Tj ET /F1 20 Tf BT 1 0 0 1 147.24 416.5 Tm (:)Tj ET /F2 20 Tf BT 1 0 0 1 162.32 416.5 Tm (0845 015 2255)Tj ET /F2 20 Tf BT 1 0 0 1 323.28 416.5 Tm (or)Tj ET /F2 20 Tf BT 1 0 0 1 350.98 416.5 Tm (0191 233 3588)Tj ET /F1 20 Tf BT 1 0 0 1 28.35 384.83 Tm (Email:)Tj ET /F2 20 Tf BT 1 0 0 1 105.28 384.83 Tm (enquiries@csci.gsi.gov.uk)Tj ET /F1 20 Tf BT 1 0 0 1 28.35 353.16 Tm (Web:)Tj ET /F2 20 Tf BT 1 0 0 1 100.35 353.16 Tm (www.csci.org.uk)Tj ET /F1 18 Tf BT 1 0 0 1 28.35 323.51 Tm ()Tj ET /F1 18 Tf BT 1 0 0 1 28.35 294.76 Tm ()Tj ET /F2 12 Tf BT 1 0 0 1 28.35 272.04 Tm (We want people to be able to access this information. If you would like a summary in a )Tj ET /F2 12 Tf BT 1 0 0 1 28.35 254.54 Tm (different format or language please contact our helpline or go to our website.)Tj ET /F2 18 Tf BT 1 0 0 1 28.35 228.51 Tm ()Tj ET /F2 12 Tf BT 1 0 0 1 28.35 205.79 Tm (Copyright \()Tj ET /F2 12 Tf BT 1 0 0 1 112.69 205.79 Tm (2009)Tj ET /F2 12 Tf BT 1 0 0 1 143.2 205.79 Tm (\) Commission for Social Care Inspection \(CSCI\). This publication may )Tj ET /F2 12 Tf BT 1 0 0 1 28.35 188.29 Tm (be reproduced in whole or in part, free of charge, in any format or medium provided )Tj ET /F2 12 Tf BT 1 0 0 1 28.35 170.79 Tm (that it is not used for commercial gain. This consent is subject to the material being )Tj ET /F2 12 Tf BT 1 0 0 1 28.35 153.29 Tm (reproduced accurately and on proviso that it is not used in a derogatory manner or )Tj ET /F2 12 Tf BT 1 0 0 1 28.35 135.79 Tm (misleading context. 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