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 hRRz5}U4kD4'U׵=?DCYuk}?Kt;GSԯX-,t 8溼{khi]c?jK3(#.i\_kxR}?|@4a[7EHӒݡT䕓zMKPs(ڷ> , 1VzH/A1}~e;?[__ϳ?:Zo[Mo Uk?o&4[TާV~$CjVZ|9_AYLf^,|ekML$vZ?b]G鿰XiW/Jt> V8m"E H(O ো8`|4.lGGq|Gg9rL.Y ӧ9UWb+թC ,-jUzjTG?xF}ޞ^԰40 3ԨRYKҧHB1ERRr|Tg1OT+_Y O߆gO>)otK7º?A>i{ |'E} SU/, )otĂ}-FA_)?N_Y SU/, ZѧO#?R?Yg1OT+_Y O߆F >γ:+bfWG1OT+$kF7 ?2I|gtWݟ?RbfWGH'?o~d50:τ读?]?RO4?3kE'au _vK7º?] K_4iѐgO>)otK7º?A>i{ |'E} SU/, )otĂ}-FA_)?N_Y SU/, ZѧO#?R?Yg1OT+_Y O߆F >γ:+bfWG1OT+$kF7 ?2I|gtWݟ?RbfWGH'?o~d50:τ读?]?RO4?3kE'au _vK7º?] K_4iѐgO>)otK7º?A>i{ |'E} SU/, )otĂ}-FA_)?N_Y SU/, ZѧO#?R?Yg1OT+_Y O߆F >γ:+bfWG1OT+$kF7 ?2I|gtWݟ?RbfWGH'?o~d50:τ读?]?RO4?3kE'au _vK7º?] K_4iѐgO>)otK7º?A>i{ |'E} SU/, )otĂ}-FA_)?N_Y SU/, ZѧO#?R?Yg1OT+_Y O߆F >γ:+bfWG1OT+$kF7 ?2I|gtWݟ?RbfWGH'?o~d50:τ读?]?RO4?3kE'au _vK7º?] K_4iѐgO>)otK7º?A>i{ |'E} SU/, )otĂ}-FA_)?N_Y SU/, ZѧO#?R?Y߳G/nEw  '?c/hjy~Ծg+3~žPϸk^3b/ٖX*؜'5j> (VJPx̸_m7 [?kf*:VRTg4(J<((((W#4Se i h?=g5N㴲p[CƠ*FWyUݹڻٽyV]EU(((((((((((((((((((((((((((((((((((((( endstream endobj 4 0 obj <>stream 0 J q 546.75 0 0 62.25 28.35 0 cm /img0 Do Q q 553.5 0 0 108 28.35 678.35 cm /img1 Do Q /F1 14 Tf 0.75294 0.75294 0.75294 rg BT 0.75294 0.75294 0.75294 RG 0.5 w 2 Tr 1 0 0 1 129.91 657.28 Tm (Inspecting for better lives)Tj ET 0.001 w 0 Tr /F1 36 Tf 0 0 0 rg BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 72.25 618.16 Tm (Random )Tj ET 0.001 w 0 Tr /F1 36 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 233.68 618.16 Tm (inspection report)Tj ET 0.001 w 0 Tr 0.98431 0.78824 0.08627 RG 17 w 22.95 572.94 m 580.6 572.94 l S 0.001 w /F1 24 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 537.82 Tm (Care homes for older people)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr 0.99608 0.9451 0.76078 RG 20.58 w 31.2 511.91 m 164.46 511.91 l S 0.001 w 1 1 1 RG 20.58 w 166.71 511.91 m 580.25 511.91 l S 0.001 w 0.99608 0.9451 0.76078 RG 90.9 w 31.2 453.92 m 164.46 453.92 l S 0.001 w 1 1 1 RG 90.9 w 166.71 453.92 m 580.25 453.92 l S 0.001 w [] 0 d 2.25 w 0.99216 0.89804 0.5451 RG 28.99 500.49 m 582.46 500.49 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 523.32 m 582.46 523.32 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 500.49 m 582.46 500.49 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 407.34 m 582.46 407.34 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 524.4 m 30.07 406.27 l S 0.001 w [] 0 d [] 0 d 2.25 w 165.58 524.4 m 165.58 406.27 l S 0.001 w [] 0 d [] 0 d 2.25 w 581.38 524.4 m 581.38 406.27 l S 0.001 w [] 0 d /F1 12 Tf BT 1 0 0 1 34.05 507.14 Tm (Name:)Tj ET /F1 12 Tf BT 1 0 0 1 169.56 507.14 Tm (Moorland View \(Darwen\))Tj ET /F1 12 Tf BT 1 0 0 1 34.05 484.31 Tm (Address:)Tj ET /F1 12 Tf BT 1 0 0 1 169.56 484.31 Tm (Exchange Street )Tj ET /F1 12 Tf BT 1 0 0 1 169.56 466.73 Tm (Chapels)Tj ET /F1 12 Tf BT 1 0 0 1 169.56 449.15 Tm (Darwen)Tj ET /F1 12 Tf BT 1 0 0 1 169.56 431.57 Tm (Lancashire)Tj ET /F1 12 Tf BT 1 0 0 1 169.56 413.99 Tm (BB3 0DX)Tj ET /F1 8 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 397.05 Tm ()Tj ET 0.99216 0.89804 0.5451 RG 0.001 w 0 Tr 0.99608 0.9451 0.76078 RG 20.58 w 31.2 375.55 m 391.05 375.55 l S 0.001 w 1 1 1 RG 20.58 w 393.3 375.55 m 580.25 375.55 l S 0.001 w 0.99608 0.9451 0.76078 RG 20.58 w 31.2 352.72 m 391.05 352.72 l S 0.001 w 1 1 1 RG 20.58 w 393.3 352.72 m 580.25 352.72 l S 0.001 w [] 0 d 2.25 w 0.99216 0.89804 0.5451 RG 28.99 364.14 m 582.46 364.14 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 386.97 m 582.46 386.97 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 364.14 m 582.46 364.14 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 341.31 m 582.46 341.31 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 388.05 m 30.07 340.23 l S 0.001 w [] 0 d [] 0 d 2.25 w 392.17 388.05 m 392.17 340.23 l S 0.001 w [] 0 d [] 0 d 2.25 w 581.38 388.05 m 581.38 340.23 l S 0.001 w [] 0 d /F1 12 Tf BT 1 0 0 1 34.05 370.78 Tm (The quality rating for this care home is:)Tj ET /F1 12 Tf BT 1 0 0 1 396.14 370.78 Tm (two star good service)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 347.95 Tm (The rating was made on:)Tj ET /F1 12 Tf BT 1 0 0 1 28.35 310 Tm (A quality rating is our assessment of how well a care home, agency or scheme is meeting )Tj ET /F1 12 Tf BT 1 0 0 1 28.35 293 Tm (the needs of the people who use it. We give a quality rating following a full assessment of )Tj ET /F1 12 Tf BT 1 0 0 1 28.35 276 Tm (the service. We call this a key inspection.)Tj ET /F1 12 Tf BT 1 0 0 1 28.35 242 Tm (This is a report of a )Tj ET /F1 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 150.58 242 Tm (random)Tj ET 0.99216 0.89804 0.5451 RG 0.001 w 0 Tr /F1 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 200.47 242 Tm (inspection)Tj ET 0.99216 0.89804 0.5451 RG 0.001 w 0 Tr /F1 12 Tf BT 1 0 0 1 261.38 242 Tm ( of this care home. A )Tj ET /F1 12 Tf BT 1 0 0 1 392.12 242 Tm (random inspection is a short, )Tj ET /F1 12 Tf BT 1 0 0 1 28.35 225 Tm (focussed inspection. Details of how to get other inspection reports for this care home, )Tj ET /F1 12 Tf BT 1 0 0 1 28.35 208 Tm (including the last key inspection report, can be found on the last page of this report.)Tj ET 0.99608 0.9451 0.76078 RG 20.58 w 31.2 173.52 m 315.25 173.52 l S 0.001 w 20.58 w 317.5 173.52 m 565.9 173.52 l S 0.001 w 1 1 1 RG 20.58 w 317.5 150.69 m 346.55 150.69 l S 0.001 w 20.58 w 348.8 150.69 m 377.9 150.69 l S 0.001 w 20.58 w 380.15 150.69 m 409.2 150.69 l S 0.001 w 20.58 w 411.45 150.69 m 440.55 150.69 l S 0.001 w 20.58 w 442.8 150.69 m 471.9 150.69 l S 0.001 w 20.58 w 474.15 150.69 m 503.2 150.69 l S 0.001 w 20.58 w 505.45 150.69 m 534.55 150.69 l S 0.001 w 20.58 w 536.8 150.69 m 565.9 150.69 l S 0.001 w [] 0 d 2.25 w 0.99216 0.89804 0.5451 RG 28.99 162.1 m 568.1 162.1 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 184.93 m 568.1 184.93 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 162.1 m 568.1 162.1 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 139.27 m 568.1 139.27 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 186.01 m 30.07 138.2 l S 0.001 w [] 0 d [] 0 d 2.25 w 316.37 186.01 m 316.37 138.2 l S 0.001 w [] 0 d [] 0 d 2.25 w 347.67 163.18 m 347.67 138.2 l S 0.001 w [] 0 d [] 0 d 2.25 w 379.02 163.18 m 379.02 138.2 l S 0.001 w [] 0 d [] 0 d 2.25 w 410.32 163.18 m 410.32 138.2 l S 0.001 w [] 0 d [] 0 d 2.25 w 441.67 163.18 m 441.67 138.2 l S 0.001 w [] 0 d [] 0 d 2.25 w 473.02 163.18 m 473.02 138.2 l S 0.001 w [] 0 d [] 0 d 2.25 w 504.32 163.18 m 504.32 138.2 l S 0.001 w [] 0 d [] 0 d 2.25 w 535.67 163.18 m 535.67 138.2 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.02 186.01 m 567.02 138.2 l S 0.001 w [] 0 d /F1 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 34.05 168.75 Tm (Lead inspector:)Tj ET 0.99216 0.89804 0.5451 RG 0.001 w 0 Tr /F1 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 320.35 168.75 Tm (Date:)Tj ET 0.99216 0.89804 0.5451 RG 0.001 w 0 Tr /F1 12 Tf BT 1 0 0 1 34.05 145.92 Tm (Christine Mulcahy)Tj ET /F1 12 Tf BT 1 0 0 1 329.63 145.92 Tm (2)Tj ET /F1 12 Tf BT 1 0 0 1 360.95 145.92 Tm (6)Tj ET /F1 12 Tf BT 1 0 0 1 392.28 145.92 Tm (0)Tj ET /F1 12 Tf BT 1 0 0 1 423.61 145.92 Tm (2)Tj ET /F1 12 Tf BT 1 0 0 1 454.95 145.92 Tm (2)Tj ET /F1 12 Tf BT 1 0 0 1 486.28 145.92 Tm (0)Tj ET /F1 12 Tf BT 1 0 0 1 517.6 145.92 Tm (0)Tj ET /F1 12 Tf BT 1 0 0 1 548.96 145.92 Tm (9)Tj ET endstream endobj 6 0 obj<>/ProcSet [/PDF /Text /ImageB /ImageC /ImageI]/XObject<>>>/MediaBox[0 0 612 792]>> endobj 7 0 obj <>stream 0 J 0.98431 0.78824 0.08627 RG 20.58 w 28.35 35.56 m 566.93 35.56 l S 0.001 w /F1 12 Tf 0 0 0 rg BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 30.79 Tm (Care Homes for Older People)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 11 Tf BT 1 0 0 1 477.68 31.8 Tm (Page)Tj ET /F1 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 508.21 31.8 Tm (2)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 11 Tf BT 1 0 0 1 515.2 31.8 Tm ( of )Tj ET /F1 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 533.49 31.8 Tm (10)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 14 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 795.58 Tm (Information about the care home)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr 0.99608 0.9451 0.76078 RG 20.58 w 31.2 774.1 m 267.21 774.1 l S 0.001 w 1 1 1 RG 20.58 w 269.46 774.1 m 563.65 774.1 l S 0.001 w 0.99608 0.9451 0.76078 RG 90.9 w 31.2 716.11 m 267.21 716.11 l S 0.001 w 1 1 1 RG 90.9 w 269.46 716.11 m 563.65 716.11 l S 0.001 w 0.99608 0.9451 0.76078 RG 20.58 w 31.2 658.12 m 267.21 658.12 l S 0.001 w 1 1 1 RG 20.58 w 269.46 658.12 m 563.65 658.12 l S 0.001 w 0.99608 0.9451 0.76078 RG 20.58 w 31.2 635.29 m 267.21 635.29 l S 0.001 w 1 1 1 RG 20.58 w 269.46 635.29 m 563.65 635.29 l S 0.001 w 0.99608 0.9451 0.76078 RG 20.58 w 31.2 612.46 m 267.21 612.46 l S 0.001 w 1 1 1 RG 20.58 w 269.46 612.46 m 563.65 612.46 l S 0.001 w 0.99608 0.9451 0.76078 RG 20.58 w 31.2 589.63 m 267.21 589.63 l S 0.001 w 1 1 1 RG 20.58 w 269.46 589.63 m 563.65 589.63 l S 0.001 w [] 0 d 2.25 w 0.99216 0.89804 0.5451 RG 28.99 762.69 m 565.85 762.69 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 669.54 m 565.85 669.54 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 646.71 m 565.85 646.71 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 623.88 m 565.85 623.88 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 601.05 m 565.85 601.05 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 785.52 m 565.85 785.52 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 762.69 m 565.85 762.69 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 669.54 m 565.85 669.54 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 646.71 m 565.85 646.71 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 623.88 m 565.85 623.88 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 601.05 m 565.85 601.05 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 578.22 m 565.85 578.22 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 786.6 m 30.07 577.14 l S 0.001 w [] 0 d [] 0 d 2.25 w 268.34 786.6 m 268.34 577.14 l S 0.001 w [] 0 d [] 0 d 2.25 w 564.78 786.6 m 564.78 577.14 l S 0.001 w [] 0 d /F1 12 Tf BT 1 0 0 1 34.05 769.33 Tm (Name of care home:)Tj ET /F1 12 Tf BT 1 0 0 1 272.31 769.33 Tm (Moorland View \(Darwen\))Tj ET /F1 12 Tf BT 1 0 0 1 34.05 746.5 Tm (Address:)Tj ET /F1 12 Tf BT 1 0 0 1 272.31 746.5 Tm (Exchange Street )Tj ET /F1 12 Tf BT 1 0 0 1 272.31 728.92 Tm (Chapels)Tj ET /F1 12 Tf BT 1 0 0 1 272.31 711.34 Tm (Darwen)Tj ET /F1 12 Tf BT 1 0 0 1 272.31 693.76 Tm (Lancashire)Tj ET /F1 12 Tf BT 1 0 0 1 272.31 676.18 Tm (BB3 0DX)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 653.35 Tm (Telephone number:)Tj ET /F1 12 Tf BT 1 0 0 1 272.31 653.35 Tm (01254704611)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 630.52 Tm (Fax number:)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 607.69 Tm (Email address:)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 584.86 Tm (Provider web address:)Tj ET /F1 10 Tf BT 1 0 0 1 28.35 548.92 Tm ()Tj ET 0.99608 0.9451 0.76078 RG 20.58 w 31.2 529.43 m 353.25 529.43 l S 0.001 w 1 1 1 RG 20.58 w 355.5 529.43 m 565.9 529.43 l S 0.001 w 0.99608 0.9451 0.76078 RG 20.58 w 31.2 506.6 m 353.25 506.6 l S 0.001 w 1 1 1 RG 20.58 w 355.5 506.6 m 565.9 506.6 l S 0.001 w 0.99608 0.9451 0.76078 RG 20.58 w 31.2 483.77 m 353.25 483.77 l S 0.001 w 1 1 1 RG 20.58 w 355.5 483.77 m 565.9 483.77 l S 0.001 w [] 0 d 2.25 w 0.99216 0.89804 0.5451 RG 28.99 518.01 m 568.1 518.01 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 495.18 m 568.1 495.18 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 540.84 m 568.1 540.84 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 518.01 m 568.1 518.01 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 495.18 m 568.1 495.18 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 472.35 m 568.1 472.35 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 541.92 m 30.07 471.28 l S 0.001 w [] 0 d [] 0 d 2.25 w 354.37 541.92 m 354.37 471.28 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.02 541.92 m 567.02 471.28 l S 0.001 w [] 0 d /F1 12 Tf BT 1 0 0 1 34.05 524.66 Tm (Name of registered provider\(s\):)Tj ET /F1 12 Tf BT 1 0 0 1 358.35 524.66 Tm (Boldlawn Limited)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 501.83 Tm (Type of registration:)Tj ET /F1 12 Tf BT 1 0 0 1 358.35 501.83 Tm (care home)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 479 Tm (Number of places registered:)Tj ET /F1 12 Tf BT 1 0 0 1 358.35 479 Tm (32)Tj ET /F1 10 Tf BT 1 0 0 1 28.35 460.05 Tm ()Tj ET 0.99608 0.9451 0.76078 RG 20.58 w 31.2 440.56 m 565.6 440.56 l S 0.001 w 41.16 w 31.2 407.44 m 297.2 407.44 l S 0.001 w 20.58 w 299.45 417.73 m 565.6 417.73 l S 0.001 w 20.58 w 299.45 397.15 m 432.52 397.15 l S 0.001 w 20.58 w 432.52 397.15 m 565.6 397.15 l S 0.001 w [] 0 d 2.25 w 0.99216 0.89804 0.5451 RG 28.99 429.15 m 567.8 429.15 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 451.98 m 567.8 451.98 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 429.15 m 567.8 429.15 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 385.74 m 567.8 385.74 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 453.06 m 30.07 384.66 l S 0.001 w [] 0 d [] 0 d 2.25 w 298.32 430.23 m 298.32 384.66 l S 0.001 w [] 0 d [] 0 d 2.25 w 566.72 453.06 m 566.72 384.66 l S 0.001 w [] 0 d /F1 12 Tf BT 1 0 0 1 34.05 435.79 Tm (Conditions of registration:)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 412.96 Tm (Category\(ies\) :)Tj ET /F1 12 Tf BT 1 0 0 1 302.3 412.96 Tm (Number of places \(if applicable\):)Tj ET /F1 12 Tf BT 1 0 0 1 302.3 392.38 Tm (Under 65)Tj ET /F1 12 Tf BT 1 0 0 1 435.37 392.38 Tm (Over 65)Tj ET 1 1 1 RG 35.16 w 31.2 363.66 m 297.25 363.66 l S 0.001 w 35.16 w 299.5 363.66 m 429.25 363.66 l S 0.001 w 35.16 w 431.5 363.66 m 565.9 363.66 l S 0.001 w [] 0 d 2.25 w 0.99216 0.89804 0.5451 RG 28.99 382.36 m 568.1 382.36 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 344.95 m 568.1 344.95 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 383.44 m 30.07 343.88 l S 0.001 w [] 0 d [] 0 d 2.25 w 298.37 383.44 m 298.37 343.88 l S 0.001 w [] 0 d [] 0 d 2.25 w 430.37 383.44 m 430.37 343.88 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.02 383.44 m 567.02 343.88 l S 0.001 w [] 0 d /F1 12 Tf BT 1 0 0 1 34.05 366.18 Tm (old age, not falling within any other )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 351.6 Tm (category)Tj ET /F1 12 Tf BT 1 0 0 1 302.35 366.18 Tm (0)Tj ET /F1 12 Tf BT 1 0 0 1 434.35 366.18 Tm (32)Tj ET 0.99608 0.9451 0.76078 RG 20.58 w 31.2 313.16 m 565.6 313.16 l S 0.001 w [] 0 d 2.25 w 0.99216 0.89804 0.5451 RG 28.99 301.75 m 567.8 301.75 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 324.58 m 567.8 324.58 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 301.75 m 568.1 301.75 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 220.6 m 568.1 220.6 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 325.66 m 30.07 219.52 l S 0.001 w [] 0 d [] 0 d 2.25 w 566.72 325.66 m 566.72 219.52 l S 0.001 w [] 0 d /F1 12 Tf BT 1 0 0 1 34.05 308.39 Tm (Conditions of registration:)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 285.56 Tm (The registered person may provide the following category of service only: Care home )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 270.98 Tm (only - Code PC to service users of the following gender: Either whose primary care )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 256.4 Tm (needs on admission to the home are within the following categories: Old age, not )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 241.82 Tm (falling within any other category - Code OP The maximum number of service users who )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 227.24 Tm (can be accommodated is: 32)Tj ET 0.99608 0.9451 0.76078 RG 20.58 w 31.2 205.81 m 315.25 205.81 l S 0.001 w 1 1 1 RG 20.58 w 317.5 205.81 m 346.55 205.81 l S 0.001 w 20.58 w 348.8 205.81 m 377.9 205.81 l S 0.001 w 20.58 w 380.15 205.81 m 409.2 205.81 l S 0.001 w 20.58 w 411.45 205.81 m 440.55 205.81 l S 0.001 w 20.58 w 442.8 205.81 m 471.9 205.81 l S 0.001 w 20.58 w 474.15 205.81 m 503.2 205.81 l S 0.001 w 20.58 w 505.45 205.81 m 534.55 205.81 l S 0.001 w 20.58 w 536.8 205.81 m 565.9 205.81 l S 0.001 w [] 0 d 2.25 w 0.99216 0.89804 0.5451 RG 28.99 217.22 m 568.1 217.22 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 194.39 m 568.1 194.39 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 218.3 m 30.07 193.32 l S 0.001 w [] 0 d [] 0 d 2.25 w 316.37 218.3 m 316.37 193.32 l S 0.001 w [] 0 d [] 0 d 2.25 w 347.67 218.3 m 347.67 193.32 l S 0.001 w [] 0 d [] 0 d 2.25 w 379.02 218.3 m 379.02 193.32 l S 0.001 w [] 0 d [] 0 d 2.25 w 410.32 218.3 m 410.32 193.32 l S 0.001 w [] 0 d [] 0 d 2.25 w 441.67 218.3 m 441.67 193.32 l S 0.001 w [] 0 d [] 0 d 2.25 w 473.02 218.3 m 473.02 193.32 l S 0.001 w [] 0 d [] 0 d 2.25 w 504.32 218.3 m 504.32 193.32 l S 0.001 w [] 0 d [] 0 d 2.25 w 535.67 218.3 m 535.67 193.32 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.02 218.3 m 567.02 193.32 l S 0.001 w [] 0 d /F1 12 Tf BT 1 0 0 1 34.05 201.04 Tm (Date of last inspection)Tj ET 0.99608 0.9451 0.76078 RG 17 w 31.2 182.52 m 565.9 182.52 l S 0.001 w [] 0 d 2.25 w 0.99216 0.89804 0.5451 RG 28.99 172.89 m 568.1 172.89 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 173.97 m 30.07 55.07 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.02 173.97 m 567.02 55.07 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 192.14 m 568.1 192.14 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 172.89 m 568.1 172.89 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 56.15 m 568.1 56.15 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 193.22 m 30.07 171.82 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.02 193.22 m 567.02 171.82 l S 0.001 w [] 0 d /F1 12 Tf BT 1 0 0 1 35.5 178.96 Tm (Brief description of the )Tj ET /F1 12 Tf BT 1 0 0 1 177.31 178.96 Tm (care home)Tj ET /F1 12 Tf BT 1 0 0 1 35.5 159.71 Tm (Moorland Viewis registered with CSCI to provide accommodation and personal care for )Tj ET /F1 12 Tf BT 1 0 0 1 35.5 142.71 Tm (32 older people. Mr Gareth Lievesley, who is also the responsible individual, manages )Tj ET /F1 12 Tf BT 1 0 0 1 35.5 125.71 Tm (the home on a day to day basis.)Tj ET /F1 12 Tf BT 1 0 0 1 35.5 108.71 Tm (The property was the former vicarage of St James Church and has been converted and )Tj ET /F1 12 Tf BT 1 0 0 1 35.5 91.71 Tm (extended to form the residential home. The home stands in large well maintained )Tj ET /F1 12 Tf BT 1 0 0 1 35.5 74.71 Tm (grounds with garden and patio areas. There is ample car parking space. The home is )Tj ET endstream endobj 8 0 obj<>/ProcSet [/PDF /Text /ImageB /ImageC /ImageI]>>/MediaBox[0 0 595 842]>> endobj 9 0 obj <>stream 0 J 0.98431 0.78824 0.08627 RG 20.58 w 28.35 35.56 m 566.93 35.56 l S 0.001 w /F1 12 Tf 0 0 0 rg BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 30.79 Tm (Care Homes for Older People)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 11 Tf BT 1 0 0 1 477.68 31.8 Tm (Page)Tj ET /F1 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 508.21 31.8 Tm (3)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 11 Tf BT 1 0 0 1 515.2 31.8 Tm ( of )Tj ET /F1 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 533.49 31.8 Tm (10)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr 0.99608 0.9451 0.76078 RG 17 w 31.2 804.03 m 565.9 804.03 l S 0.001 w [] 0 d 2.25 w 0.99216 0.89804 0.5451 RG 28.99 794.4 m 568.1 794.4 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 795.48 m 30.07 604.08 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.02 795.48 m 567.02 604.08 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 813.65 m 568.1 813.65 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 794.4 m 568.1 794.4 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 605.15 m 568.1 605.15 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 814.73 m 30.07 793.33 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.02 814.73 m 567.02 793.33 l S 0.001 w [] 0 d /F1 12 Tf BT 1 0 0 1 35.5 800.47 Tm (Brief description of the )Tj ET /F1 12 Tf BT 1 0 0 1 177.31 800.47 Tm (care home)Tj ET /F1 12 Tf BT 1 0 0 1 33.25 783.47 Tm (located in a quiet residential area close to Darwen town centre. There are some local )Tj ET /F1 12 Tf BT 1 0 0 1 33.25 766.47 Tm (amenities including shops, a church and public house.)Tj ET /F1 12 Tf BT 1 0 0 1 33.25 749.47 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 33.25 732.47 Tm (There are three lounges and a dining room. Bedrooms are located on the ground and )Tj ET /F1 12 Tf BT 1 0 0 1 33.25 715.47 Tm (first floor. 16 bed rooms have en-suite facilities. Toilets and bathrooms are accessible )Tj ET /F1 12 Tf BT 1 0 0 1 33.25 698.47 Tm (to private and communal space. Aids and adaptations are provided for residents with )Tj ET /F1 12 Tf BT 1 0 0 1 33.25 681.47 Tm (disabilities.)Tj ET /F1 12 Tf BT 1 0 0 1 33.25 664.47 Tm (Information about the home is given to prospective residents whenever they make )Tj ET /F1 12 Tf BT 1 0 0 1 33.25 647.47 Tm (enquiries. The latest CSCI inspection report is available on request. All rooms are )Tj ET /F1 12 Tf BT 1 0 0 1 33.25 630.47 Tm (priced at 383 a week. There were additional charges for newspapers and )Tj ET /F1 12 Tf BT 1 0 0 1 33.25 613.47 Tm (hairdressing.)Tj ET /F1 12 Tf BT 1 0 0 1 28.35 593.09 Tm ()Tj ET endstream endobj 10 0 obj<>/ProcSet [/PDF /Text /ImageB /ImageC /ImageI]>>/MediaBox[0 0 595 842]>> endobj 11 0 obj <>stream 0 J 0.98431 0.78824 0.08627 RG 20.58 w 28.35 35.56 m 566.93 35.56 l S 0.001 w /F1 12 Tf 0 0 0 rg BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 30.79 Tm (Care Homes for Older People)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 11 Tf BT 1 0 0 1 477.68 31.8 Tm (Page)Tj ET /F1 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 508.21 31.8 Tm (4)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 11 Tf BT 1 0 0 1 515.2 31.8 Tm ( of )Tj ET /F1 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 533.49 31.8 Tm (10)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 14 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 772.57 Tm (What we found:)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr 1 1 1 RG 698.48 w 31.2 413.27 m 563.65 413.27 l S 0.001 w [] 0 d 2.25 w 0.99216 0.89804 0.5451 RG 28.99 763.63 m 565.85 763.63 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 62.9 m 565.85 62.9 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 764.71 m 30.07 61.82 l S 0.001 w [] 0 d [] 0 d 2.25 w 564.78 764.71 m 564.78 61.82 l S 0.001 w [] 0 d /F1 12 Tf BT 1 0 0 1 34.05 747.45 Tm (We carried out a short inspection at Moorland View \(Darwen\) on the 26th February )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 732.87 Tm (2009. This was to verify that the effective management systems and good practice )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 718.29 Tm (noted at the last main visit were still in place or improved on.)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 703.71 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 34.05 689.13 Tm (At Moorland View there are organisational written documents and leaflets which are )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 674.55 Tm (very specific to people who are interested in using the service. The documents )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 659.97 Tm (consider the service that should be provided to meet the needs of the people living at )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 645.39 Tm (the home. The information is in a format suitable for the needs of these people and )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 630.81 Tm (can be presented in different formats like alternative language, large print and pictures )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 616.23 Tm (if necessary.)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 601.65 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 34.05 587.07 Tm (The person managing the home ensure that significant time and effort is spent )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 572.49 Tm (planning to make admission to the home personal and well managed. There is a pre )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 557.91 Tm (admission process that must be followed by all referring agencies and professionals. )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 543.33 Tm (The service must be provided with a needs assessment detailing the full care needs of )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 528.75 Tm (the person moving in. Information gathered at this stage is used to form a person )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 514.17 Tm (centered care plan which describes how the care should be delivered and how )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 499.59 Tm (outcomes will be achieved. We examined 3 care plans and these showed us that each )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 485.01 Tm (plan had been reviewed regularly to reflect the changing needs of the resident and )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 470.43 Tm (contained risk assessments to prevent or minimise the risk of harm or injury to the )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 455.85 Tm (resident. A monthly review of the care delivered helps the manager to monitor if the )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 441.27 Tm (care has been given according to the details in the plan and circumstances for changes )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 426.69 Tm (made. It identifies new short term aims, how these will be achieved and the timescales )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 412.11 Tm (to meet the aims.)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 397.53 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 34.05 382.95 Tm (Details about health care including GP, dental and optician contact were also recorded )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 368.37 Tm (in the care plan and ensured their privacy and dignity was upheld at all times. Aids and )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 353.79 Tm (adaptations to promote residents independence and ensure safe working practices like )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 339.21 Tm (wheelchairs and hoists were seen being properly used by care staff. Equipment to )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 324.63 Tm (prevent pressure sores like ripple mattress were seen in some of the bedrooms in the )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 310.05 Tm (home. Daily living needs were included on care plans and looked at areas like )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 295.47 Tm (assistance, dietary requirements, cultural needs, interests and hobbies and )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 280.89 Tm (background information giving staff a good understanding about the people they are )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 266.31 Tm (caring for. Risk assessments were carried out for all general care tasks and a more )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 251.73 Tm (comprehensive assessment for specific risk areas like falls. The homes medication )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 237.15 Tm (policy and procedure ensure medication is administered by trained staff to prevent mis )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 222.57 Tm (management and observations of a care staff administering medication showed she )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 207.99 Tm (was competent to do so.)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 193.41 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 34.05 178.83 Tm (Leisure and social activities are varied and take place after consultation with residents )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 164.25 Tm (who do not have to take part in an activity if they don't want to. Care plans include )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 149.67 Tm (information about residents leisure pursuits and every effort is made to accommodate )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 135.09 Tm (these interests. Relatives were seen visiting throughout our visit and told us, "My mum )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 120.51 Tm (is very happy here, they do trips out in good weather, sit in grounds with ice cream, )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 105.93 Tm (tea, soft drinks anything they want, it's lovely here".)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 91.35 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 34.05 76.77 Tm (The homes complaints and protection procedures are clear and uncomplicated. )Tj ET endstream endobj 12 0 obj<>/ProcSet [/PDF /Text /ImageB /ImageC /ImageI]>>/MediaBox[0 0 595 842]>> endobj 13 0 obj <>stream 0 J 0.98431 0.78824 0.08627 RG 20.58 w 28.35 35.56 m 566.93 35.56 l S 0.001 w /F1 12 Tf 0 0 0 rg BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 30.79 Tm (Care Homes for Older People)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 11 Tf BT 1 0 0 1 477.68 31.8 Tm (Page)Tj ET /F1 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 508.21 31.8 Tm (5)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 11 Tf BT 1 0 0 1 515.2 31.8 Tm ( of )Tj ET /F1 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 533.49 31.8 Tm (10)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr 1 1 1 RG 748.5 w 31.2 438.28 m 563.65 438.28 l S 0.001 w [] 0 d 2.25 w 0.99216 0.89804 0.5451 RG 28.99 813.65 m 565.85 813.65 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 62.9 m 565.85 62.9 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 814.73 m 30.07 61.82 l S 0.001 w [] 0 d [] 0 d 2.25 w 564.78 814.73 m 564.78 61.82 l S 0.001 w [] 0 d /F1 12 Tf BT 1 0 0 1 31.8 802.72 Tm (Relatives when asked about the complaints procedure said they didn't know about the )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 788.14 Tm (complaints process but also told us, "We've never any complaints, if we needed to talk )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 773.56 Tm (to somebody we'd see the manager". There have been no complaints about the service )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 758.98 Tm (made to CSCI since the last main visit to the home. Examination of the complaints )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 744.4 Tm (record book showed that complaints made to the registered manager were taken )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 729.82 Tm (seriously, addressed immediately with satisfactory outcomes for the complainants. The )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 715.24 Tm (person in charge said that she would re issue copies of complaints process to residents )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 700.66 Tm (and relatives so they would know what to do if the needed to complain.)Tj ET /F1 12 Tf BT 1 0 0 1 31.8 686.08 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 31.8 671.5 Tm (A tour of the home showed the physical environment meets the particular lifestyle and )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 656.92 Tm (needs of the people who use the service, the home is clean, homely, safe, comfortable )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 642.34 Tm (and well maintained. Some bedrooms have been refurbished to provide ensuite )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 627.76 Tm (facilities and the kitchen is currently undergoing a total refurbishment to provide better )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 613.18 Tm (up to date facilities that will accommodate the number of registered places. The )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 598.6 Tm (manager has tried to ensure the current building work causes no disruption to the )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 584.02 Tm (residents and has agreed the work will take no longer that 2 weeks to complete. )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 569.44 Tm (During the tour we noted that the meals are being temporarily prepared and cooked in )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 554.86 Tm (a small utility area near to the existing kitchen and we asked the person in charge to )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 540.28 Tm (do a risk assessment of the area to highlight the hazards and prevent the risk of injury )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 525.7 Tm (to the cook, care workers and other people who might be working in that area of the )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 511.12 Tm (home. Also a bathroom extractor fan and leaking bath pipe needed repairing to )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 496.54 Tm (eliminate offensive odour in that area.)Tj ET /F1 12 Tf BT 1 0 0 1 31.8 481.96 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 31.8 467.38 Tm (The staff team have been recruited following robust pre employment checks. Out of 26 )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 452.8 Tm (care workers 100% of the care staff team are now fully trained in safeguarding and )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 438.22 Tm (would know how to respond if they suspected abuse. This means that people using the )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 423.64 Tm (service will be better protected due to the increased staff knowledge in this area. 20 )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 409.06 Tm (are trained in 1st Aid, 10 are trained up to NVQ level 2 or 3 in Care, 8 are trained in )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 394.48 Tm (medication awareness and can administer medication safely, and 26 are trained in the )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 379.9 Tm (manual handling. This means that the staff team are trained and competent to meet )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 365.32 Tm (the assessed needs of people using the service and have the skills to ensure they work )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 350.74 Tm (safely at all times. The manager is trained to NVQ Level 4 in care management. The )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 336.16 Tm (person in charge said that the service has further training planned for later this year so )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 321.58 Tm (that all staff can be trained in the required areas. Staff files examined showed care )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 307 Tm (staff needed more frequent supervision which would give them the opportunity to let )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 292.42 Tm (their views be known and these could be recorded and acted on.)Tj ET /F1 12 Tf BT 1 0 0 1 31.8 277.84 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 31.8 263.26 Tm (The manager ensures that staff follow the policies and procedures of the home, receive )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 248.68 Tm (required training to meet the residents needs and ensures safe working practices at all )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 234.1 Tm (times. Notices around the staff areas of the home reminded care staff about planned )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 219.52 Tm (training events and the next staff meeting where they would discuss issues relaying to )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 204.94 Tm (the homes philosophy and development.)Tj ET /F1 12 Tf BT 1 0 0 1 31.8 190.36 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 31.8 175.78 Tm (There are clearly written records of all safety checks including portable appliances, )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 161.2 Tm (accidents and complaints and good evidence of the homes compliance with statutory )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 146.62 Tm (requirements and legislation. The registered manager is included on the staff rota and )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 132.04 Tm (consider himself to be part of the working team.)Tj ET /F1 12 Tf BT 1 0 0 1 31.8 117.46 Tm (Reliable management systems and recently reviewed policies and procedures are in )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 102.88 Tm (place to support the management team in running the service so that they can do their )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 88.3 Tm (job properly and offer a good service to the residents. It is apparant that the )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 73.72 Tm (management team run the home in the best interests of the residents while ensuring )Tj ET endstream endobj 14 0 obj<>/ProcSet [/PDF /Text /ImageB /ImageC /ImageI]>>/MediaBox[0 0 595 842]>> endobj 15 0 obj <>stream 0 J 0.98431 0.78824 0.08627 RG 20.58 w 28.35 35.56 m 566.93 35.56 l S 0.001 w /F1 12 Tf 0 0 0 rg BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 30.79 Tm (Care Homes for Older People)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 11 Tf BT 1 0 0 1 477.68 31.8 Tm (Page)Tj ET /F1 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 508.21 31.8 Tm (6)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 11 Tf BT 1 0 0 1 515.2 31.8 Tm ( of )Tj ET /F1 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 533.49 31.8 Tm (10)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr 1 1 1 RG 17.58 w 31.2 803.74 m 563.65 803.74 l S 0.001 w [] 0 d 2.25 w 0.99216 0.89804 0.5451 RG 28.99 813.65 m 565.85 813.65 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 793.82 m 565.85 793.82 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 814.73 m 30.07 792.75 l S 0.001 w [] 0 d [] 0 d 2.25 w 564.78 814.73 m 564.78 792.75 l S 0.001 w [] 0 d /F1 12 Tf BT 1 0 0 1 31.8 802.72 Tm (their well being is protected and promoted at all times.)Tj ET /F1 14 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 775.75 Tm (What the care home)Tj ET 0.99216 0.89804 0.5451 RG 0.001 w 0 Tr /F1 14 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 175.95 775.75 Tm (does well:)Tj ET 0.99216 0.89804 0.5451 RG 0.001 w 0 Tr 1 1 1 RG 312.18 w 31.2 608.47 m 563.65 608.47 l S 0.001 w [] 0 d 2.25 w 0.99216 0.89804 0.5451 RG 28.99 765.69 m 565.85 765.69 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 451.26 m 565.85 451.26 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 766.77 m 30.07 450.18 l S 0.001 w [] 0 d [] 0 d 2.25 w 564.78 766.77 m 564.78 450.18 l S 0.001 w [] 0 d /F1 12 Tf BT 1 0 0 1 34.05 749.5 Tm (Moorland View \(Darwen\) provides people using the service with a comfortable homely )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 734.92 Tm (environment to live in. The manager and care staff successfully meet the residents )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 720.34 Tm (needs by treating them with respect, ensuring their privacy and giving them the )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 705.76 Tm (support they need to make decisions about their own lives and maintain their )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 691.18 Tm (independence.)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 676.6 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 34.05 662.02 Tm (People using the service receive effective healthcare and personal support managed )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 647.44 Tm (through an individual plan of care that is reviewed regularly by the staff.)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 632.86 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 34.05 618.28 Tm (All residents seen at the home were comfortable and well nourished. When asked )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 603.7 Tm (about the quality of the service at High Brake House a relative told us, "My mum is )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 589.12 Tm (very happy here, they do trips out in good weather, sit in grounds with ice cream, tea, )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 574.54 Tm (soft drinks anything they want, it's lovely here".)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 559.96 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 34.05 545.38 Tm (Out of 26 care workers 100% of the care staff team are now fully trained in )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 530.8 Tm (safeguarding and would know how to respond if they suspected abuse. This means )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 516.22 Tm (that people using the service will be better protected because all staff are trained in )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 501.64 Tm (this area.)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 487.06 Tm (20 are trained in 1st Aid and 26 are trained in the manual handling. This means that )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 472.48 Tm (the staff team are trained and competent to meet the assessed needs of people using )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 457.9 Tm (the service and have the skills to ensure they work safely at all times.)Tj ET /F1 14 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 430.94 Tm (What they could do better:)Tj ET 0.99216 0.89804 0.5451 RG 0.001 w 0 Tr 1 1 1 RG 137.22 w 31.2 351.14 m 563.65 351.14 l S 0.001 w [] 0 d 2.25 w 0.99216 0.89804 0.5451 RG 28.99 420.87 m 565.85 420.87 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 281.4 m 565.85 281.4 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 421.95 m 30.07 280.33 l S 0.001 w [] 0 d [] 0 d 2.25 w 564.78 421.95 m 564.78 280.33 l S 0.001 w [] 0 d /F1 12 Tf BT 1 0 0 1 34.05 404.69 Tm (A risk assessment of the kitchen utility area should be done to highlight the hazards )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 390.11 Tm (and prevent the risk of injury to the cook, care workers and other people who might be )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 375.53 Tm (working in that area of the home.)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 360.95 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 34.05 346.37 Tm (A bathroom extractor fan and leaking bath pipe needed repairing to eliminate offensive )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 331.79 Tm (odour in that area.)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 317.21 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 34.05 302.63 Tm (Residents and their relatives should be re issued with a copy of the homes complaints )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 288.05 Tm (procedure so they are reminded of what to do if they need to complain.)Tj ET /F1 12 Tf BT 1 0 0 1 28.35 263.09 Tm (If you want to know what action the person responsible for this care home)Tj ET /F1 12 Tf BT 1 0 0 1 483.55 263.09 Tm (is taking )Tj ET /F1 12 Tf BT 1 0 0 1 28.35 247.09 Tm (following this report, you can contact them using the details set out on page 2.)Tj ET endstream endobj 16 0 obj<>/ProcSet [/PDF /Text /ImageB /ImageC /ImageI]>>/MediaBox[0 0 595 842]>> endobj 18 0 obj <>stream 0 J 0.98431 0.78824 0.08627 RG 20.58 w 28.35 35.56 m 566.93 35.56 l S 0.001 w /F1 12 Tf 0 0 0 rg BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 30.79 Tm (Care Homes for Older People)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 11 Tf BT 1 0 0 1 477.68 31.8 Tm (Page)Tj ET /F1 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 508.21 31.8 Tm (7)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 11 Tf BT 1 0 0 1 515.2 31.8 Tm ( of )Tj ET /F1 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 533.49 31.8 Tm (10)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr 0.99216 0.9451 0.76078 RG 36.25 w 29.47 780 m 564.97 780 l S 0.001 w 0.99608 0.9451 0.76078 RG 17 w 28.35 771.5 m 422.1 771.5 l S 0.001 w 17 w 424.35 771.5 m 467.1 771.5 l S 0.001 w 1 1 1 RG 17 w 469.35 771.5 m 494.1 771.5 l S 0.001 w 0.99608 0.9451 0.76078 RG 17 w 496.35 771.5 m 539.1 771.5 l S 0.001 w 1 1 1 RG 17 w 541.35 771.5 m 566.1 771.5 l S 0.001 w [] 0 d 2.25 w 0.99216 0.89804 0.5451 RG 26.14 781.13 m 568.3 781.13 l S 0.001 w [] 0 d [] 0 d 2.25 w 26.14 800.38 m 568.3 800.38 l S 0.001 w [] 0 d [] 0 d 2.25 w 26.14 781.13 m 568.3 781.13 l S 0.001 w [] 0 d [] 0 d 2.25 w 26.14 761.88 m 568.3 761.88 l S 0.001 w [] 0 d [] 0 d 2.25 w 27.22 801.46 m 27.22 760.8 l S 0.001 w [] 0 d [] 0 d 2.25 w 423.22 782.21 m 423.22 760.8 l S 0.001 w [] 0 d [] 0 d 2.25 w 468.22 782.21 m 468.22 760.8 l S 0.001 w [] 0 d [] 0 d 2.25 w 495.22 782.21 m 495.22 760.8 l S 0.001 w [] 0 d [] 0 d 2.25 w 540.22 782.21 m 540.22 760.8 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.22 801.46 m 567.22 760.8 l S 0.001 w [] 0 d /F1 12 Tf BT 1 0 0 1 33.75 787.19 Tm (Are there any outstanding requirements from the last inspection?)Tj ET /F1 12 Tf BT 1 0 0 1 429.75 767.94 Tm (Yes)Tj ET /F2 12 Tf BT 1 0 0 1 476.37 769.89 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 501.75 767.94 Tm (No)Tj ET /F2 12 Tf BT 1 0 0 1 548.37 769.89 Tm (5)Tj ET 0.99608 0.9451 0.76078 RG 81.9 w 31.2 699.43 m 566.2 699.43 l S 0.001 w [] 0 d 2.25 w 0.99216 0.89804 0.5451 RG 28.99 741.5 m 568.4 741.5 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 742.58 m 30.07 658.48 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.32 742.58 m 567.32 658.48 l S 0.001 w [] 0 d /F1 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 34.05 725.32 Tm (Outstanding statutory requirements)Tj ET 0.99216 0.89804 0.5451 RG 0.001 w 0 Tr /F1 12 Tf BT 1 0 0 1 34.05 707.74 Tm (These requirements were set at the last inspection. They may not have been looked at )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 693.16 Tm (during this inspection, as a )Tj ET /F1 12 Tf BT 1 0 0 1 201.54 693.16 Tm (random inspection is short and focussed. The registered )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 678.58 Tm (person must take the necessary action to comply with these requirements within the )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 664 Tm (timescales set.)Tj ET 0.99608 0.9451 0.76078 RG 30.3 w 31.2 639.95 m 91 639.95 l S 0.001 w 30.3 w 93.25 639.95 m 197.4 639.95 l S 0.001 w 30.3 w 199.65 639.95 m 289.5 639.95 l S 0.001 w 30.3 w 291.75 639.95 m 473.9 639.95 l S 0.001 w 30.3 w 476.15 639.95 m 566.2 639.95 l S 0.001 w [] 0 d 2.25 w 0.99216 0.89804 0.5451 RG 28.99 656.23 m 568.4 656.23 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 623.68 m 568.4 623.68 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 657.31 m 30.07 622.6 l S 0.001 w [] 0 d [] 0 d 2.25 w 92.12 657.31 m 92.12 622.6 l S 0.001 w [] 0 d [] 0 d 2.25 w 198.52 657.31 m 198.52 622.6 l S 0.001 w [] 0 d [] 0 d 2.25 w 290.62 657.31 m 290.62 622.6 l S 0.001 w [] 0 d [] 0 d 2.25 w 475.02 657.31 m 475.02 622.6 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.32 657.31 m 567.32 622.6 l S 0.001 w [] 0 d /F1 10 Tf BT 1 0 0 1 34.05 642.05 Tm (No.)Tj ET /F1 10 Tf BT 1 0 0 1 96.1 642.05 Tm (Standard)Tj ET /F1 10 Tf BT 1 0 0 1 202.5 642.05 Tm (Regulation)Tj ET /F1 10 Tf BT 1 0 0 1 294.6 642.05 Tm (Requirement)Tj ET /F1 10 Tf BT 1 0 0 1 479 642.05 Tm (Timescale for )Tj ET /F1 10 Tf BT 1 0 0 1 479 629.9 Tm (action)Tj ET endstream endobj 19 0 obj<>/ProcSet [/PDF /Text /ImageB /ImageC /ImageI]>>/MediaBox[0 0 595 842]>> endobj 21 0 obj <>stream 0 J 0.98431 0.78824 0.08627 RG 20.58 w 28.35 35.56 m 566.93 35.56 l S 0.001 w /F1 12 Tf 0 0 0 rg BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 30.79 Tm (Care Homes for Older People)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 11 Tf BT 1 0 0 1 477.68 31.8 Tm (Page)Tj ET /F1 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 508.21 31.8 Tm (8)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 11 Tf BT 1 0 0 1 515.2 31.8 Tm ( of )Tj ET /F1 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 533.49 31.8 Tm (10)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 16 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 793.57 Tm (Requirements and recommendations from this inspection)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr 0.99608 0.9451 0.76078 RG 52.74 w 31.2 733.59 m 566.2 733.59 l S 0.001 w [] 0 d 2.25 w 0.99216 0.89804 0.5451 RG 28.99 761.09 m 568.4 761.09 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 762.17 m 30.07 707.22 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.32 762.17 m 567.32 707.22 l S 0.001 w [] 0 d /F1 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 34.05 744.9 Tm (Immediate requirements:)Tj ET 0.99216 0.89804 0.5451 RG 0.001 w 0 Tr /F1 12 Tf BT 1 0 0 1 34.05 727.32 Tm (These are immediate requirements that were set on the day we visited this )Tj ET /F1 12 Tf BT 1 0 0 1 493.86 727.32 Tm (care home. )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 712.74 Tm (The registered person had to meet these within 48 hours.)Tj ET 0.99608 0.9451 0.76078 RG 30.3 w 31.2 688.7 m 91 688.7 l S 0.001 w 30.3 w 93.25 688.7 m 197.4 688.7 l S 0.001 w 30.3 w 199.65 688.7 m 289.5 688.7 l S 0.001 w 30.3 w 291.75 688.7 m 473.9 688.7 l S 0.001 w 30.3 w 476.15 688.7 m 566.2 688.7 l S 0.001 w [] 0 d 2.25 w 0.99216 0.89804 0.5451 RG 28.99 704.97 m 568.4 704.97 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 672.42 m 568.4 672.42 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 706.05 m 30.07 671.35 l S 0.001 w [] 0 d [] 0 d 2.25 w 92.12 706.05 m 92.12 671.35 l S 0.001 w [] 0 d [] 0 d 2.25 w 198.52 706.05 m 198.52 671.35 l S 0.001 w [] 0 d [] 0 d 2.25 w 290.62 706.05 m 290.62 671.35 l S 0.001 w [] 0 d [] 0 d 2.25 w 475.02 706.05 m 475.02 671.35 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.32 706.05 m 567.32 671.35 l S 0.001 w [] 0 d /F1 10 Tf BT 1 0 0 1 34.05 690.8 Tm (No.)Tj ET /F1 10 Tf BT 1 0 0 1 96.1 690.8 Tm (Standard)Tj ET /F1 10 Tf BT 1 0 0 1 202.5 690.8 Tm (Regulation)Tj ET /F1 10 Tf BT 1 0 0 1 294.6 690.8 Tm (Requirement)Tj ET /F1 10 Tf BT 1 0 0 1 479 690.8 Tm (Timescale for )Tj ET /F1 10 Tf BT 1 0 0 1 479 678.65 Tm (action)Tj ET 0.99608 0.9451 0.76078 RG 67.32 w 31.2 617.26 m 566.2 617.26 l S 0.001 w [] 0 d 2.25 w 0.99216 0.89804 0.5451 RG 28.99 652.05 m 568.4 652.05 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 653.13 m 30.07 583.6 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.32 653.13 m 567.32 583.6 l S 0.001 w [] 0 d /F1 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 34.05 635.86 Tm (Statutory requirements)Tj ET 0.99216 0.89804 0.5451 RG 0.001 w 0 Tr /F1 12 Tf BT 1 0 0 1 34.05 618.28 Tm (These requirements set out what the registered person must do to meet the Care )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 603.7 Tm (Standards Act 2000, )Tj ET /F1 12 Tf BT 1 0 0 1 162.09 603.7 Tm (Care Homes Regulations )Tj ET /F1 12 Tf BT 1 0 0 1 314.21 603.7 Tm (2001 and the National Minimum )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 589.12 Tm (Standards. The registered person\(s\) must do this within the timescales we have set.)Tj ET 0.99608 0.9451 0.76078 RG 30.3 w 31.2 566.2 m 91 566.2 l S 0.001 w 30.3 w 93.25 566.2 m 197.4 566.2 l S 0.001 w 30.3 w 199.65 566.2 m 289.5 566.2 l S 0.001 w 30.3 w 291.75 566.2 m 473.9 566.2 l S 0.001 w 30.3 w 476.15 566.2 m 566.2 566.2 l S 0.001 w 1 1 1 RG 242.28 w 31.2 427.66 m 91.05 427.66 l S 0.001 w 242.28 w 93.3 427.66 m 197.4 427.66 l S 0.001 w 242.28 w 199.65 427.66 m 289.45 427.66 l S 0.001 w 242.28 w 291.7 427.66 m 473.8 427.66 l S 0.001 w 242.28 w 476.05 427.66 m 566.1 427.66 l S 0.001 w 125.64 w 31.2 241.45 m 91.05 241.45 l S 0.001 w 125.64 w 93.3 241.45 m 197.4 241.45 l S 0.001 w 125.64 w 199.65 241.45 m 289.45 241.45 l S 0.001 w 125.64 w 291.7 241.45 m 473.8 241.45 l S 0.001 w 125.64 w 476.05 241.45 m 566.1 241.45 l S 0.001 w 115.73 w 31.2 118.52 m 91.05 118.52 l S 0.001 w 115.73 w 93.3 118.52 m 197.4 118.52 l S 0.001 w 115.73 w 199.65 118.52 m 289.45 118.52 l S 0.001 w 115.73 w 291.7 118.52 m 473.8 118.52 l S 0.001 w 115.73 w 476.05 118.52 m 566.1 118.52 l S 0.001 w [] 0 d 2.25 w 0.99216 0.89804 0.5451 RG 28.99 549.93 m 568.4 549.93 l S 0.001 w [] 0 d [] 0 d 2.25 w 92.12 583.56 m 92.12 304.32 l S 0.001 w [] 0 d [] 0 d 2.25 w 290.62 583.56 m 290.62 304.32 l S 0.001 w [] 0 d [] 0 d 2.25 w 475.02 583.56 m 475.02 304.32 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 305.4 m 568.3 305.4 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 177.51 m 568.3 177.51 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 582.48 m 568.4 582.48 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 549.93 m 568.3 549.93 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 305.4 m 568.3 305.4 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 177.51 m 568.3 177.51 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 59.53 m 568.3 59.53 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 583.56 m 30.07 58.45 l S 0.001 w [] 0 d [] 0 d 2.25 w 92.17 551.01 m 92.17 58.45 l S 0.001 w [] 0 d [] 0 d 2.25 w 198.52 583.56 m 198.52 58.45 l S 0.001 w [] 0 d [] 0 d 2.25 w 290.57 551.01 m 290.57 58.45 l S 0.001 w [] 0 d [] 0 d 2.25 w 474.92 551.01 m 474.92 58.45 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.32 583.56 m 567.32 58.45 l S 0.001 w [] 0 d /F1 10 Tf BT 1 0 0 1 34.05 568.3 Tm (No.)Tj ET /F1 10 Tf BT 1 0 0 1 96.1 568.3 Tm (Standard)Tj ET /F1 10 Tf BT 1 0 0 1 202.5 568.3 Tm (Regulation)Tj ET /F1 10 Tf BT 1 0 0 1 294.6 568.3 Tm (Requirement)Tj ET /F1 10 Tf BT 1 0 0 1 479 568.3 Tm (Timescale for )Tj ET /F1 10 Tf BT 1 0 0 1 479 556.15 Tm (action)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 533.74 Tm (1)Tj ET /F1 12 Tf BT 1 0 0 1 96.15 533.74 Tm (25)Tj ET /F1 12 Tf BT 1 0 0 1 202.5 533.74 Tm (23)Tj ET /F1 12 Tf BT 1 0 0 1 294.55 533.74 Tm (The registered person must )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 519.16 Tm (ensure that ventilation )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 504.58 Tm (suitable for the residents is )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 490 Tm (provided in all parts of the )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 475.42 Tm (care home that are used by )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 460.84 Tm (residents.)Tj ET /F1 12 Tf BT 1 0 0 1 294.55 443.26 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 294.55 428.68 Tm (The extractor fan in the )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 414.1 Tm (bathroom with the leaking )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 399.52 Tm (bath pipe, must be repaired )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 384.94 Tm (to ensure the ventilation )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 370.36 Tm (supply meets the relevant )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 355.78 Tm (environmental health and )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 341.2 Tm (safety requirements and the )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 326.62 Tm (needs of the individual )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 312.04 Tm (residents)Tj ET /F1 12 Tf BT 1 0 0 1 478.9 533.74 Tm (27/03/2009)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 289.21 Tm (2)Tj ET /F1 12 Tf BT 1 0 0 1 96.15 289.21 Tm (26)Tj ET /F1 12 Tf BT 1 0 0 1 202.5 289.21 Tm (16)Tj ET /F1 12 Tf BT 1 0 0 1 294.55 289.21 Tm (The registered person must )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 274.63 Tm (ensure that the home is kept )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 260.05 Tm (free from offensive odours.)Tj ET /F1 12 Tf BT 1 0 0 1 294.55 242.47 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 294.55 227.89 Tm (The leaking bath pipe in the )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 213.31 Tm (bathroom must be repaired )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 198.73 Tm (to prevent risk of harm to )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 184.15 Tm (staff and residents)Tj ET /F1 12 Tf BT 1 0 0 1 478.9 289.21 Tm (27/03/2009)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 161.32 Tm (3)Tj ET /F1 12 Tf BT 1 0 0 1 96.15 161.32 Tm (36)Tj ET /F1 12 Tf BT 1 0 0 1 202.5 161.32 Tm (18)Tj ET /F1 12 Tf BT 1 0 0 1 294.55 161.32 Tm (The registered person must )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 146.74 Tm (ensure that people working )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 132.16 Tm (at the home are )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 117.58 Tm (appropriately supervised)Tj ET /F1 12 Tf BT 1 0 0 1 294.55 100 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 294.55 85.42 Tm (Care staff must receive )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 70.84 Tm (regular formal supervision at )Tj ET /F1 12 Tf BT 1 0 0 1 478.9 161.32 Tm (27/04/2009)Tj ET endstream endobj 20 0 obj<>/ProcSet [/PDF /Text /ImageB /ImageC /ImageI]>>/MediaBox[0 0 595 842]>> endobj 22 0 obj <>stream 0 J 0.98431 0.78824 0.08627 RG 20.58 w 28.35 35.56 m 566.93 35.56 l S 0.001 w /F1 12 Tf 0 0 0 rg BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 30.79 Tm (Care Homes for Older People)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 11 Tf BT 1 0 0 1 477.68 31.8 Tm (Page)Tj ET /F1 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 508.21 31.8 Tm (9)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 11 Tf BT 1 0 0 1 515.2 31.8 Tm ( of )Tj ET /F1 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 533.49 31.8 Tm (10)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr 1 1 1 RG 90.48 w 31.2 767.29 m 91.05 767.29 l S 0.001 w 90.48 w 93.3 767.29 m 197.4 767.29 l S 0.001 w 90.48 w 199.65 767.29 m 289.45 767.29 l S 0.001 w 90.48 w 291.7 767.29 m 473.8 767.29 l S 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31.2 700.84 Tm (Further copies from:)Tj ET /F1 12 Tf BT 1 0 0 1 228.43 700.84 Tm (0870 240 7535)Tj ET /F1 12 Tf BT 1 0 0 1 329.28 700.84 Tm (\(telephone order line\))Tj ET /F1 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 679.89 Tm ()Tj ET 0.99216 0.89804 0.5451 RG 0.001 w 0 Tr /F1 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 665.31 Tm ()Tj ET 0.99216 0.89804 0.5451 RG 0.001 w 0 Tr /F1 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 650.73 Tm ()Tj ET 0.99216 0.89804 0.5451 RG 0.001 w 0 Tr 0.98431 0.78824 0.08627 RG 78.9 w 25.8 608.76 m 563.3 608.76 l S 0.001 w /F1 12 Tf BT 1 0 0 1 34.05 633.15 Tm (Our duty to regulate social care services is set out in the Care Standards Act 2000.)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 618.57 Tm (Copies of the National Minimum Standards )Tj ET /F1 12 Tf BT 1 0 0 1 303.94 618.57 Tm (Care Homes for Older People can be )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 603.99 Tm (found at www.dh.gov.uk or got from The Stationery Office \(TSO\) PO Box 29, St )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 589.41 Tm (Crispins, Duke Street, Norwich, NR3 1GN. Tel: 0870 600 5522. Online ordering from )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 574.83 Tm (the Stationery Office is also available: www.tso.co.uk/bookshop)Tj ET /F1 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 554.25 Tm ()Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 536.67 Tm ()Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 522.09 Tm ()Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 507.51 Tm ()Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr 34.16 w 25.8 487.91 m 563.3 487.91 l S 0.001 w /F1 20 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 482.39 Tm (Helpline:)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 20 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 448.23 Tm (Telephone:)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 20 Tf BT 1 0 0 1 147.95 448.23 Tm (03000 616161)Tj ET /F1 20 Tf BT 1 0 0 1 301.95 448.23 Tm (or)Tj ET /F1 20 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 416.57 Tm (Textphone)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 20 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 134.15 416.57 Tm (:)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 20 Tf BT 1 0 0 1 150.27 416.57 Tm (or)Tj ET /F1 20 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 384.91 Tm (Email:)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 20 Tf BT 1 0 0 1 99.55 384.91 Tm (enquiries@cqc.org.uk)Tj ET /F1 20 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 353.25 Tm (Web:)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 20 Tf BT 1 0 0 1 100.35 353.25 Tm (www.cqc.org.uk)Tj ET /F1 18 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 323.6 Tm ()Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 18 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 294.86 Tm ()Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 12 Tf BT 1 0 0 1 28.35 272.14 Tm (We want people to be able to access this information. If you would like a summary in a )Tj ET /F1 12 Tf BT 1 0 0 1 28.35 254.65 Tm (different format or language please contact our helpline or go to our website.)Tj ET /F1 18 Tf BT 1 0 0 1 28.35 228.62 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 28.35 205.9 Tm (Copyright \()Tj ET /F1 12 Tf BT 1 0 0 1 112.69 205.9 Tm (2009)Tj ET /F1 12 Tf BT 1 0 0 1 143.22 205.9 Tm (\) Commission for Social Care Inspection \(CSCI\). This publication may )Tj ET /F1 12 Tf BT 1 0 0 1 28.35 188.41 Tm (be reproduced in whole or in part, free of charge, in any format or medium provided )Tj ET /F1 12 Tf BT 1 0 0 1 28.35 170.91 Tm (that it is not used for commercial gain. This consent is subject to the material being )Tj ET /F1 12 Tf BT 1 0 0 1 28.35 153.42 Tm (reproduced accurately and on proviso that it is not used in a derogatory manner or )Tj ET /F1 12 Tf BT 1 0 0 1 28.35 135.92 Tm (misleading context. 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