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 hRRz5}U4kD4'U׵=?DCYuk}?Kt;GSԯX-,t 8溼{khi]c?jK3(#.i\_kxR}?|@4a[7EHӒݡT䕓zMKPs(ڷ> , 1VzH/A1}~e;?[__ϳ?:Zo[Mo Uk?o&4[TާV~$CjVZ|9_AYLf^,|ekML$vZ?b]G鿰XiW/Jt> V8m"E H(O ো8`|4.lGGq|Gg9rL.Y ӧ9UWb+թC ,-jUzjTG?xF}ޞ^԰40 3ԨRYKҧHB1ERRr|Tg1OT+_Y O߆gO>)otK7º?A>i{ |'E} SU/, )otĂ}-FA_)?N_Y SU/, ZѧO#?R?Yg1OT+_Y O߆F >γ:+bfWG1OT+$kF7 ?2I|gtWݟ?RbfWGH'?o~d50:τ读?]?RO4?3kE'au _vK7º?] K_4iѐgO>)otK7º?A>i{ |'E} SU/, )otĂ}-FA_)?N_Y SU/, ZѧO#?R?Yg1OT+_Y O߆F >γ:+bfWG1OT+$kF7 ?2I|gtWݟ?RbfWGH'?o~d50:τ读?]?RO4?3kE'au _vK7º?] K_4iѐgO>)otK7º?A>i{ |'E} SU/, )otĂ}-FA_)?N_Y SU/, ZѧO#?R?Yg1OT+_Y O߆F >γ:+bfWG1OT+$kF7 ?2I|gtWݟ?RbfWGH'?o~d50:τ读?]?RO4?3kE'au _vK7º?] K_4iѐgO>)otK7º?A>i{ |'E} SU/, )otĂ}-FA_)?N_Y SU/, ZѧO#?R?Yg1OT+_Y O߆F >γ:+bfWG1OT+$kF7 ?2I|gtWݟ?RbfWGH'?o~d50:τ读?]?RO4?3kE'au _vK7º?] K_4iѐgO>)otK7º?A>i{ |'E} SU/, )otĂ}-FA_)?N_Y SU/, ZѧO#?R?Y߳G/nEw  '?c/hjy~Ծg+3~žPϸk^3b/ٖX*؜'5j> (VJPx̸_m7 [?kf*:VRTg4(J<((((W#4Se i h?=g5N㴲p[CƠ*FWyUݹڻٽyV]EU(((((((((((((((((((((((((((((((((((((( endstream endobj 4 0 obj <>stream 0 J q 546.75 0 0 62.25 28.35 0 cm /img0 Do Q q 553.5 0 0 108 28.35 678.35 cm /img1 Do Q /F1 14 Tf 0.75294 0.75294 0.75294 rg BT 0.75294 0.75294 0.75294 RG 0.5 w 2 Tr 1 0 0 1 129.91 657.28 Tm (Inspecting for better lives)Tj ET 0.001 w 0 Tr /F1 36 Tf 0 0 0 rg BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 72.25 618.16 Tm (Random )Tj ET 0.001 w 0 Tr /F1 36 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 233.68 618.16 Tm (inspection report)Tj ET 0.001 w 0 Tr 0.98431 0.78824 0.08627 RG 17 w 22.95 572.94 m 580.6 572.94 l S 0.001 w /F1 24 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 537.82 Tm (Care homes for older people)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr 0.99608 0.9451 0.76078 RG 20.58 w 31.2 511.91 m 164.46 511.91 l S 0.001 w 1 1 1 RG 20.58 w 166.71 511.91 m 580.25 511.91 l S 0.001 w 0.99608 0.9451 0.76078 RG 90.9 w 31.2 453.92 m 164.46 453.92 l S 0.001 w 1 1 1 RG 90.9 w 166.71 453.92 m 580.25 453.92 l S 0.001 w [] 0 d 2.25 w 0.99216 0.89804 0.5451 RG 28.99 500.49 m 582.46 500.49 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 523.32 m 582.46 523.32 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 500.49 m 582.46 500.49 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 407.34 m 582.46 407.34 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 524.4 m 30.07 406.27 l S 0.001 w [] 0 d [] 0 d 2.25 w 165.58 524.4 m 165.58 406.27 l S 0.001 w [] 0 d [] 0 d 2.25 w 581.38 524.4 m 581.38 406.27 l S 0.001 w [] 0 d /F1 12 Tf BT 1 0 0 1 34.05 507.14 Tm (Name:)Tj ET /F1 12 Tf BT 1 0 0 1 169.56 507.14 Tm (Springfield Park Nursing Home)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 484.31 Tm (Address:)Tj ET /F1 12 Tf BT 1 0 0 1 169.56 484.31 Tm (Springfield Park)Tj ET /F1 12 Tf BT 1 0 0 1 169.56 466.73 Tm (Bolton Road )Tj ET /F1 12 Tf BT 1 0 0 1 169.56 449.15 Tm (Rochdale)Tj ET /F1 12 Tf BT 1 0 0 1 169.56 431.57 Tm (Lancashire)Tj ET /F1 12 Tf BT 1 0 0 1 169.56 413.99 Tm (OL11 4RE)Tj ET /F1 8 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 397.05 Tm ()Tj ET 0.99216 0.89804 0.5451 RG 0.001 w 0 Tr 0.99608 0.9451 0.76078 RG 20.58 w 31.2 375.55 m 391.05 375.55 l S 0.001 w 1 1 1 RG 20.58 w 393.3 375.55 m 580.25 375.55 l S 0.001 w 0.99608 0.9451 0.76078 RG 20.58 w 31.2 352.72 m 391.05 352.72 l S 0.001 w 1 1 1 RG 20.58 w 393.3 352.72 m 580.25 352.72 l S 0.001 w [] 0 d 2.25 w 0.99216 0.89804 0.5451 RG 28.99 364.14 m 582.46 364.14 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 386.97 m 582.46 386.97 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 364.14 m 582.46 364.14 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 341.31 m 582.46 341.31 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 388.05 m 30.07 340.23 l S 0.001 w [] 0 d [] 0 d 2.25 w 392.17 388.05 m 392.17 340.23 l S 0.001 w [] 0 d [] 0 d 2.25 w 581.38 388.05 m 581.38 340.23 l S 0.001 w [] 0 d /F1 12 Tf BT 1 0 0 1 34.05 370.78 Tm (The quality rating for this care home is:)Tj ET /F1 12 Tf BT 1 0 0 1 396.14 370.78 Tm (three star excellent service)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 347.95 Tm (The rating was made on:)Tj ET /F1 12 Tf BT 1 0 0 1 28.35 310 Tm (A quality rating is our assessment of how well a care home, agency or scheme is meeting )Tj ET /F1 12 Tf BT 1 0 0 1 28.35 293 Tm (the needs of the people who use it. We give a quality rating following a full assessment of )Tj ET /F1 12 Tf BT 1 0 0 1 28.35 276 Tm (the service. We call this a key inspection.)Tj ET /F1 12 Tf BT 1 0 0 1 28.35 242 Tm (This is a report of a )Tj ET /F1 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 150.58 242 Tm (random)Tj ET 0.99216 0.89804 0.5451 RG 0.001 w 0 Tr /F1 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 200.47 242 Tm (inspection)Tj ET 0.99216 0.89804 0.5451 RG 0.001 w 0 Tr /F1 12 Tf BT 1 0 0 1 261.38 242 Tm ( of this care home. A )Tj ET /F1 12 Tf BT 1 0 0 1 392.12 242 Tm (random inspection is a short, )Tj ET /F1 12 Tf BT 1 0 0 1 28.35 225 Tm (focussed inspection. Details of how to get other inspection reports for this care home, )Tj ET /F1 12 Tf BT 1 0 0 1 28.35 208 Tm (including the last key inspection report, can be found on the last page of this report.)Tj ET 0.99608 0.9451 0.76078 RG 20.58 w 31.2 173.52 m 315.25 173.52 l S 0.001 w 20.58 w 317.5 173.52 m 565.9 173.52 l S 0.001 w 1 1 1 RG 20.58 w 317.5 150.69 m 346.55 150.69 l S 0.001 w 20.58 w 348.8 150.69 m 377.9 150.69 l S 0.001 w 20.58 w 380.15 150.69 m 409.2 150.69 l S 0.001 w 20.58 w 411.45 150.69 m 440.55 150.69 l S 0.001 w 20.58 w 442.8 150.69 m 471.9 150.69 l S 0.001 w 20.58 w 474.15 150.69 m 503.2 150.69 l S 0.001 w 20.58 w 505.45 150.69 m 534.55 150.69 l S 0.001 w 20.58 w 536.8 150.69 m 565.9 150.69 l S 0.001 w [] 0 d 2.25 w 0.99216 0.89804 0.5451 RG 28.99 162.1 m 568.1 162.1 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 184.93 m 568.1 184.93 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 162.1 m 568.1 162.1 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 139.27 m 568.1 139.27 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 186.01 m 30.07 138.2 l S 0.001 w [] 0 d [] 0 d 2.25 w 316.37 186.01 m 316.37 138.2 l S 0.001 w [] 0 d [] 0 d 2.25 w 347.67 163.18 m 347.67 138.2 l S 0.001 w [] 0 d [] 0 d 2.25 w 379.02 163.18 m 379.02 138.2 l S 0.001 w [] 0 d [] 0 d 2.25 w 410.32 163.18 m 410.32 138.2 l S 0.001 w [] 0 d [] 0 d 2.25 w 441.67 163.18 m 441.67 138.2 l S 0.001 w [] 0 d [] 0 d 2.25 w 473.02 163.18 m 473.02 138.2 l S 0.001 w [] 0 d [] 0 d 2.25 w 504.32 163.18 m 504.32 138.2 l S 0.001 w [] 0 d [] 0 d 2.25 w 535.67 163.18 m 535.67 138.2 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.02 186.01 m 567.02 138.2 l S 0.001 w [] 0 d /F1 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 34.05 168.75 Tm (Lead inspector:)Tj ET 0.99216 0.89804 0.5451 RG 0.001 w 0 Tr /F1 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 320.35 168.75 Tm (Date:)Tj ET 0.99216 0.89804 0.5451 RG 0.001 w 0 Tr /F1 12 Tf BT 1 0 0 1 34.05 145.92 Tm (Kath Oldham)Tj ET /F1 12 Tf BT 1 0 0 1 329.63 145.92 Tm (2)Tj ET /F1 12 Tf BT 1 0 0 1 360.95 145.92 Tm (5)Tj ET /F1 12 Tf BT 1 0 0 1 392.28 145.92 Tm (0)Tj ET /F1 12 Tf BT 1 0 0 1 423.61 145.92 Tm (2)Tj ET /F1 12 Tf BT 1 0 0 1 454.95 145.92 Tm (2)Tj ET /F1 12 Tf BT 1 0 0 1 486.28 145.92 Tm (0)Tj ET /F1 12 Tf BT 1 0 0 1 517.6 145.92 Tm (0)Tj ET /F1 12 Tf BT 1 0 0 1 548.96 145.92 Tm (9)Tj ET endstream endobj 6 0 obj<>/ProcSet [/PDF /Text /ImageB /ImageC /ImageI]/XObject<>>>/MediaBox[0 0 612 792]>> endobj 7 0 obj <>stream 0 J 0.98431 0.78824 0.08627 RG 20.58 w 28.35 35.56 m 566.93 35.56 l S 0.001 w /F1 12 Tf 0 0 0 rg BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 30.79 Tm (Care Homes for Older People)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 11 Tf BT 1 0 0 1 477.68 31.8 Tm (Page)Tj ET /F1 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 508.21 31.8 Tm (2)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 11 Tf BT 1 0 0 1 515.2 31.8 Tm ( of )Tj ET /F1 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 533.49 31.8 Tm (12)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 14 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 795.58 Tm (Information about the care home)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr 0.99608 0.9451 0.76078 RG 20.58 w 31.2 774.1 m 267.21 774.1 l S 0.001 w 1 1 1 RG 20.58 w 269.46 774.1 m 563.65 774.1 l S 0.001 w 0.99608 0.9451 0.76078 RG 90.9 w 31.2 716.11 m 267.21 716.11 l S 0.001 w 1 1 1 RG 90.9 w 269.46 716.11 m 563.65 716.11 l S 0.001 w 0.99608 0.9451 0.76078 RG 20.58 w 31.2 658.12 m 267.21 658.12 l S 0.001 w 1 1 1 RG 20.58 w 269.46 658.12 m 563.65 658.12 l S 0.001 w 0.99608 0.9451 0.76078 RG 20.58 w 31.2 635.29 m 267.21 635.29 l S 0.001 w 1 1 1 RG 20.58 w 269.46 635.29 m 563.65 635.29 l S 0.001 w 0.99608 0.9451 0.76078 RG 20.58 w 31.2 612.46 m 267.21 612.46 l S 0.001 w 1 1 1 RG 20.58 w 269.46 612.46 m 563.65 612.46 l S 0.001 w 0.99608 0.9451 0.76078 RG 20.58 w 31.2 589.63 m 267.21 589.63 l S 0.001 w 1 1 1 RG 20.58 w 269.46 589.63 m 563.65 589.63 l S 0.001 w [] 0 d 2.25 w 0.99216 0.89804 0.5451 RG 28.99 762.69 m 565.85 762.69 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 669.54 m 565.85 669.54 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 646.71 m 565.85 646.71 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 623.88 m 565.85 623.88 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 601.05 m 565.85 601.05 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 785.52 m 565.85 785.52 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 762.69 m 565.85 762.69 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 669.54 m 565.85 669.54 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 646.71 m 565.85 646.71 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 623.88 m 565.85 623.88 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 601.05 m 565.85 601.05 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 578.22 m 565.85 578.22 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 786.6 m 30.07 577.14 l S 0.001 w [] 0 d [] 0 d 2.25 w 268.34 786.6 m 268.34 577.14 l S 0.001 w [] 0 d [] 0 d 2.25 w 564.78 786.6 m 564.78 577.14 l S 0.001 w [] 0 d /F1 12 Tf BT 1 0 0 1 34.05 769.33 Tm (Name of care home:)Tj ET /F1 12 Tf BT 1 0 0 1 272.31 769.33 Tm (Springfield Park Nursing Home)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 746.5 Tm (Address:)Tj ET 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483.77 l S 0.001 w 1 1 1 RG 20.58 w 355.5 483.77 m 565.9 483.77 l S 0.001 w [] 0 d 2.25 w 0.99216 0.89804 0.5451 RG 28.99 518.01 m 568.1 518.01 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 495.18 m 568.1 495.18 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 540.84 m 568.1 540.84 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 518.01 m 568.1 518.01 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 495.18 m 568.1 495.18 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 472.35 m 568.1 472.35 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 541.92 m 30.07 471.28 l S 0.001 w [] 0 d [] 0 d 2.25 w 354.37 541.92 m 354.37 471.28 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.02 541.92 m 567.02 471.28 l S 0.001 w [] 0 d /F1 12 Tf BT 1 0 0 1 34.05 524.66 Tm (Name of registered provider\(s\):)Tj ET /F1 12 Tf BT 1 0 0 1 358.35 524.66 Tm (Bendan Care Ltd)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 501.83 Tm (Type of registration:)Tj ET /F1 12 Tf BT 1 0 0 1 358.35 501.83 Tm (care home)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 479 Tm (Number of places registered:)Tj ET /F1 12 Tf BT 1 0 0 1 358.35 479 Tm (70)Tj ET /F1 10 Tf BT 1 0 0 1 28.35 460.05 Tm ()Tj ET 0.99608 0.9451 0.76078 RG 20.58 w 31.2 440.56 m 565.6 440.56 l S 0.001 w 41.16 w 31.2 407.44 m 297.2 407.44 l S 0.001 w 20.58 w 299.45 417.73 m 565.6 417.73 l S 0.001 w 20.58 w 299.45 397.15 m 432.52 397.15 l S 0.001 w 20.58 w 432.52 397.15 m 565.6 397.15 l S 0.001 w [] 0 d 2.25 w 0.99216 0.89804 0.5451 RG 28.99 429.15 m 567.8 429.15 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 451.98 m 567.8 451.98 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 429.15 m 567.8 429.15 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 385.74 m 567.8 385.74 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 453.06 m 30.07 384.66 l S 0.001 w [] 0 d [] 0 d 2.25 w 298.32 430.23 m 298.32 384.66 l S 0.001 w [] 0 d [] 0 d 2.25 w 566.72 453.06 m 566.72 384.66 l S 0.001 w [] 0 d /F1 12 Tf BT 1 0 0 1 34.05 435.79 Tm (Conditions of registration:)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 412.96 Tm (Category\(ies\) :)Tj ET /F1 12 Tf BT 1 0 0 1 302.3 412.96 Tm (Number of places \(if applicable\):)Tj ET /F1 12 Tf BT 1 0 0 1 302.3 392.38 Tm (Under 65)Tj ET /F1 12 Tf BT 1 0 0 1 435.37 392.38 Tm (Over 65)Tj ET 1 1 1 RG 35.16 w 31.2 363.66 m 297.25 363.66 l S 0.001 w 35.16 w 299.5 363.66 m 429.25 363.66 l S 0.001 w 35.16 w 431.5 363.66 m 565.9 363.66 l S 0.001 w 20.58 w 31.2 333.54 m 297.25 333.54 l S 0.001 w 20.58 w 299.5 333.54 m 429.25 333.54 l S 0.001 w 20.58 w 431.5 333.54 m 565.9 333.54 l S 0.001 w [] 0 d 2.25 w 0.99216 0.89804 0.5451 RG 28.99 344.95 m 568.1 344.95 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 382.36 m 568.1 382.36 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 344.95 m 568.1 344.95 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 322.12 m 568.1 322.12 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 383.44 m 30.07 321.05 l S 0.001 w [] 0 d [] 0 d 2.25 w 298.37 383.44 m 298.37 321.05 l S 0.001 w [] 0 d [] 0 d 2.25 w 430.37 383.44 m 430.37 321.05 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.02 383.44 m 567.02 321.05 l S 0.001 w [] 0 d /F1 12 Tf BT 1 0 0 1 34.05 366.18 Tm (old age, not falling within any other )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 351.6 Tm (category)Tj ET /F1 12 Tf BT 1 0 0 1 302.35 366.18 Tm (0)Tj ET /F1 12 Tf BT 1 0 0 1 434.35 366.18 Tm (70)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 328.77 Tm (physical disability)Tj ET /F1 12 Tf BT 1 0 0 1 302.35 328.77 Tm (56)Tj ET /F1 12 Tf BT 1 0 0 1 434.35 328.77 Tm (0)Tj ET 0.99608 0.9451 0.76078 RG 20.58 w 31.2 290.33 m 565.6 290.33 l S 0.001 w [] 0 d 2.25 w 0.99216 0.89804 0.5451 RG 28.99 278.92 m 567.8 278.92 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 241.51 m 568.1 241.51 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 301.75 m 567.8 301.75 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 278.92 m 568.1 278.92 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 241.51 m 568.1 241.51 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 145.78 m 568.1 145.78 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 302.83 m 30.07 144.7 l S 0.001 w [] 0 d [] 0 d 2.25 w 566.72 302.83 m 566.72 144.7 l S 0.001 w [] 0 d /F1 12 Tf BT 1 0 0 1 34.05 285.56 Tm (Conditions of registration:)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 262.73 Tm (The bedrooms on the first floor are not to be used for category PD or for those )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 248.15 Tm (requiring nursing care.)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 225.32 Tm (The registered person may provide the following categories of service only:- Care )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 210.74 Tm (home with Nursing - Code N, to service users of the following gender:- Either. Whose )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 196.16 Tm (primary care needs on admission to the home are within the following categories:- Old )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 181.58 Tm (age not falling within any other category - Code OP, \(maximum number of places: 70\) )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 167 Tm (Physical Disability - Code PD \(maximum number of places:56\) The maximum number )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 152.42 Tm (of service users who can be accommodated is: 70)Tj ET 0.99608 0.9451 0.76078 RG 20.58 w 31.2 130.99 m 315.25 130.99 l S 0.001 w 1 1 1 RG 20.58 w 317.5 130.99 m 346.55 130.99 l S 0.001 w 20.58 w 348.8 130.99 m 377.9 130.99 l S 0.001 w 20.58 w 380.15 130.99 m 409.2 130.99 l S 0.001 w 20.58 w 411.45 130.99 m 440.55 130.99 l S 0.001 w 20.58 w 442.8 130.99 m 471.9 130.99 l S 0.001 w 20.58 w 474.15 130.99 m 503.2 130.99 l S 0.001 w 20.58 w 505.45 130.99 m 534.55 130.99 l S 0.001 w 20.58 w 536.8 130.99 m 565.9 130.99 l S 0.001 w [] 0 d 2.25 w 0.99216 0.89804 0.5451 RG 28.99 142.4 m 568.1 142.4 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 119.57 m 568.1 119.57 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 143.48 m 30.07 118.5 l S 0.001 w [] 0 d [] 0 d 2.25 w 316.37 143.48 m 316.37 118.5 l S 0.001 w [] 0 d [] 0 d 2.25 w 347.67 143.48 m 347.67 118.5 l S 0.001 w [] 0 d [] 0 d 2.25 w 379.02 143.48 m 379.02 118.5 l S 0.001 w [] 0 d [] 0 d 2.25 w 410.32 143.48 m 410.32 118.5 l S 0.001 w [] 0 d [] 0 d 2.25 w 441.67 143.48 m 441.67 118.5 l S 0.001 w [] 0 d [] 0 d 2.25 w 473.02 143.48 m 473.02 118.5 l S 0.001 w [] 0 d [] 0 d 2.25 w 504.32 143.48 m 504.32 118.5 l S 0.001 w [] 0 d [] 0 d 2.25 w 535.67 143.48 m 535.67 118.5 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.02 143.48 m 567.02 118.5 l S 0.001 w [] 0 d /F1 12 Tf BT 1 0 0 1 34.05 126.22 Tm (Date of last inspection)Tj ET 0.99608 0.9451 0.76078 RG 17 w 31.2 107.7 m 565.9 107.7 l S 0.001 w [] 0 d 2.25 w 0.99216 0.89804 0.5451 RG 28.99 98.07 m 568.1 98.07 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 99.15 m 30.07 55.07 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.02 99.15 m 567.02 55.07 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 117.32 m 568.1 117.32 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 98.07 m 568.1 98.07 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 56.15 m 568.1 56.15 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 118.4 m 30.07 97 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.02 118.4 m 567.02 97 l S 0.001 w [] 0 d /F1 12 Tf BT 1 0 0 1 35.5 104.14 Tm (Brief description of the )Tj ET /F1 12 Tf BT 1 0 0 1 177.31 104.14 Tm (care home)Tj ET /F1 12 Tf BT 1 0 0 1 35.5 84.89 Tm (Springfield Park is a large detached building that has been extensively extended and )Tj ET /F1 12 Tf BT 1 0 0 1 35.5 67.89 Tm (refurbished to a high standard. It is situated in parkland with easy access to public )Tj ET endstream endobj 8 0 obj<>/ProcSet [/PDF /Text /ImageB /ImageC /ImageI]>>/MediaBox[0 0 595 842]>> endobj 9 0 obj <>stream 0 J 0.98431 0.78824 0.08627 RG 20.58 w 28.35 35.56 m 566.93 35.56 l S 0.001 w /F1 12 Tf 0 0 0 rg BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 30.79 Tm (Care Homes for Older People)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 11 Tf BT 1 0 0 1 477.68 31.8 Tm (Page)Tj ET /F1 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 508.21 31.8 Tm (3)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 11 Tf BT 1 0 0 1 515.2 31.8 Tm ( of )Tj ET /F1 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 533.49 31.8 Tm (12)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr 0.99608 0.9451 0.76078 RG 17 w 31.2 804.03 m 565.9 804.03 l S 0.001 w [] 0 d 2.25 w 0.99216 0.89804 0.5451 RG 28.99 794.4 m 568.1 794.4 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 795.48 m 30.07 349.08 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.02 795.48 m 567.02 349.08 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 813.65 m 568.1 813.65 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 794.4 m 568.1 794.4 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 350.15 m 568.1 350.15 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 814.73 m 30.07 793.33 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.02 814.73 m 567.02 793.33 l S 0.001 w [] 0 d /F1 12 Tf BT 1 0 0 1 35.5 800.47 Tm (Brief description of the )Tj ET /F1 12 Tf BT 1 0 0 1 177.31 800.47 Tm (care home)Tj ET /F1 12 Tf BT 1 0 0 1 33.25 783.47 Tm (transport and the motorway network.)Tj ET /F1 12 Tf BT 1 0 0 1 33.25 766.47 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 33.25 749.47 Tm (The home is equipped to cater for male and female residents in 70 single en-suite )Tj ET /F1 12 Tf BT 1 0 0 1 33.25 732.47 Tm (bedrooms. It is registered to care for people who require personal care and for people )Tj ET /F1 12 Tf BT 1 0 0 1 33.25 715.47 Tm (who have nursing needs. The majority of the accommodation is on the ground floor. )Tj ET /F1 12 Tf BT 1 0 0 1 33.25 698.47 Tm (The home is suitably adapted for disabled access.)Tj ET /F1 12 Tf BT 1 0 0 1 33.25 681.47 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 33.25 664.47 Tm (Suitably qualified and experienced nurses, supported by trained care assistants, )Tj ET /F1 12 Tf BT 1 0 0 1 33.25 647.47 Tm (provide nursing care. Physiotherapy is provided, as is access to chiropody, dentists and )Tj ET /F1 12 Tf BT 1 0 0 1 33.25 630.47 Tm (opticians. There are activities organisers who ensure that the social needs of the )Tj ET /F1 12 Tf BT 1 0 0 1 33.25 613.47 Tm (residents are met. The weekly fees at the time of the last inspection ranged from )Tj ET /F1 12 Tf BT 1 0 0 1 33.25 596.47 Tm (331.42 to 526.01 plus any registered nursing care contribution entitlement from the )Tj ET /F1 12 Tf BT 1 0 0 1 33.25 579.47 Tm (primary care trust. There were also residents in receipt of additional continuing health )Tj ET /F1 12 Tf BT 1 0 0 1 33.25 562.47 Tm (care funding for the provision of one to one staffing for an agreed number of hours per )Tj ET /F1 12 Tf BT 1 0 0 1 33.25 545.47 Tm (day or week.)Tj ET /F1 12 Tf BT 1 0 0 1 33.25 528.47 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 33.25 511.47 Tm (Information about the home can be obtained from the manager along with copies of )Tj ET /F1 12 Tf BT 1 0 0 1 33.25 494.47 Tm (the latest inspection report.)Tj ET /F1 12 Tf BT 1 0 0 1 33.25 477.47 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 33.25 460.47 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 33.25 443.47 Tm (The home makes the following charges over and above the weekly care and )Tj ET /F1 12 Tf BT 1 0 0 1 33.25 426.47 Tm (accommodation fees that are listed after this section:)Tj ET /F1 12 Tf BT 1 0 0 1 33.25 409.47 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 33.25 392.47 Tm (Chiropody 8.50 Hairdressing From 5.25 to 18.50 Newspapers As charged )Tj ET /F1 12 Tf BT 1 0 0 1 33.25 375.47 Tm (Outings/Activities Cost dependent on outing)Tj ET /F1 12 Tf BT 1 0 0 1 33.25 358.47 Tm ()Tj ET endstream endobj 10 0 obj<>/ProcSet [/PDF /Text /ImageB /ImageC /ImageI]>>/MediaBox[0 0 595 842]>> endobj 11 0 obj <>stream 0 J 0.98431 0.78824 0.08627 RG 20.58 w 28.35 35.56 m 566.93 35.56 l S 0.001 w /F1 12 Tf 0 0 0 rg BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 30.79 Tm (Care Homes for Older People)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 11 Tf BT 1 0 0 1 477.68 31.8 Tm (Page)Tj ET /F1 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 508.21 31.8 Tm (4)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 11 Tf BT 1 0 0 1 515.2 31.8 Tm ( of )Tj ET /F1 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 533.49 31.8 Tm (12)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 14 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 772.57 Tm (What we found:)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr 1 1 1 RG 698.48 w 31.2 413.27 m 563.65 413.27 l S 0.001 w [] 0 d 2.25 w 0.99216 0.89804 0.5451 RG 28.99 763.63 m 565.85 763.63 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 62.9 m 565.85 62.9 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 764.71 m 30.07 61.82 l S 0.001 w [] 0 d [] 0 d 2.25 w 564.78 764.71 m 564.78 61.82 l S 0.001 w [] 0 d /F1 12 Tf BT 1 0 0 1 34.05 747.45 Tm (The last key inspection at Springfield Park was on 28th June 2007 on that inspection )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 732.87 Tm (the quality rating awarded was excellent)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 718.29 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 34.05 703.71 Tm (We did an annual service review for Springfield Park on 26th February 2008. An annual )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 689.13 Tm (service review is a report that we write for good or excellent services that have not )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 674.55 Tm (had a key inspection in that year. Good services only have an inspection every two )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 659.97 Tm (years and excellent services every three years. The annual service review does not )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 645.39 Tm (routinely include a visit to the service. The review is an analysis of all the information )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 630.81 Tm (that we have gathered about the service since the last main inspection.)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 616.23 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 34.05 601.65 Tm (When we did the annual service review in February 2008 we found no evidence to )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 587.07 Tm (suggest that our quality rating had changed or that we needed to bring the inspection )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 572.49 Tm (forward.)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 557.91 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 34.05 543.33 Tm (This random inspection was unannounced, which means the manager and staff were )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 528.75 Tm (not told we would be visiting, and took place on 25th February 2009 commencing at )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 514.17 Tm (9.30am.)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 499.59 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 34.05 485.01 Tm (At the last inspection on 28th June 2007 the overall quality rating for Springfield Park )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 470.43 Tm (Nursing Home was judged as excellent so we did this inspection to satisfy ourselves )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 455.85 Tm (that nothing had changed and that residents were still happy with the care they were )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 441.27 Tm (receiving.)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 426.69 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 34.05 412.11 Tm (Springfield Park was inspected against standards that cover the support provided, daily )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 397.53 Tm (routines and lifestyle, choices, complaints, comfort, how staff are employed and )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 382.95 Tm (trained, and how the service is managed. We looked briefly at all the key standards.)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 368.37 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 34.05 353.79 Tm (We found our information at the visit by observing care practices, talking with people )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 339.21 Tm (staying at Springfield Park, talking with the manager, deputy and staff. A sample of )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 324.63 Tm (care, employment and health and safety records were looked at.)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 310.05 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 34.05 295.47 Tm (Since the last inspection at Springfield Park we have not received any complaints, )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 280.89 Tm (concerns or safeguarding matters.)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 266.31 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 34.05 251.73 Tm (The weekly range of fees charged by the home is between 354.63 and 600 pounds )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 237.15 Tm (each week. Additional charges are made for hairdressing, personal toiletries, podiatry )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 222.57 Tm (and magazines.)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 207.99 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 34.05 193.41 Tm (References to "we" or "us" in this report represent the Commission for Social Care )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 178.83 Tm (Inspection. \(CSCI\).)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 164.25 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 34.05 149.67 Tm (The managers admission procedures remain thorough as described on past )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 135.09 Tm (inspections. This ensures that the manger and staff are able to meet the needs of )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 120.51 Tm (people who could be accommodated at Springfield Park. A meeting is arranged with all )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 105.93 Tm (prospective residents so that the manager can complete an assessmnet of their )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 91.35 Tm (individuals needs. The manager also involves and includes family members if this is )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 76.77 Tm (practicable and any health care professionals who may be involved in the residents )Tj ET endstream endobj 12 0 obj<>/ProcSet [/PDF /Text /ImageB /ImageC /ImageI]>>/MediaBox[0 0 595 842]>> endobj 13 0 obj <>stream 0 J 0.98431 0.78824 0.08627 RG 20.58 w 28.35 35.56 m 566.93 35.56 l S 0.001 w /F1 12 Tf 0 0 0 rg BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 30.79 Tm (Care Homes for Older People)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 11 Tf BT 1 0 0 1 477.68 31.8 Tm (Page)Tj ET /F1 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 508.21 31.8 Tm (5)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 11 Tf BT 1 0 0 1 515.2 31.8 Tm ( of )Tj ET /F1 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 533.49 31.8 Tm (12)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr 1 1 1 RG 748.5 w 31.2 438.28 m 563.65 438.28 l S 0.001 w [] 0 d 2.25 w 0.99216 0.89804 0.5451 RG 28.99 813.65 m 565.85 813.65 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 62.9 m 565.85 62.9 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 814.73 m 30.07 61.82 l S 0.001 w [] 0 d [] 0 d 2.25 w 564.78 814.73 m 564.78 61.82 l S 0.001 w [] 0 d /F1 12 Tf BT 1 0 0 1 31.8 802.72 Tm (care so she can get a clear picture if their needs and support they need.)Tj ET /F1 12 Tf BT 1 0 0 1 31.8 788.14 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 31.8 773.56 Tm (Before admission on a permananet basis prospective residents have short stays or trail )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 758.98 Tm (visits dependent on the person and their circumstances and requirements. One )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 744.4 Tm (resident said they came a couple of times to Springfield Park and had what they called )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 729.82 Tm (an introductory period and then had a trail for six weeks to see if they liked it and to )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 715.24 Tm (check whether they fitted into the home.)Tj ET /F1 12 Tf BT 1 0 0 1 31.8 700.66 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 31.8 686.08 Tm (The manager told us that on occasions staff have gone to the hospital where the )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 671.5 Tm (resident was prior to their discharge to work with the person and the staff providing )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 656.92 Tm (their care currently to get additional information about their care and needs. We were )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 642.34 Tm (told that this has worked well as the more information the manager and staff have )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 627.76 Tm (about a person helps staff to know the person and provide the right care and support.)Tj ET /F1 12 Tf BT 1 0 0 1 31.8 613.18 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 31.8 598.6 Tm (We looked a a sample of care plans for residents admitted to Springfield Park since we )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 584.02 Tm (last visited. The detail in the care files was informative and identified the needs of the )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 569.44 Tm (person as an individual. There is a lot of paperwork in the care files to indicate to staff )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 554.86 Tm (how to support and care for residents how they choose and what is in there best )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 540.28 Tm (interests. Staff told us that they get enough information to help them support )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 525.7 Tm (residents well.)Tj ET /F1 12 Tf BT 1 0 0 1 31.8 511.12 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 31.8 496.54 Tm (The manager said that they have changed the supplying pharmacist within the last )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 481.96 Tm (month after having the previous pharmacist for a number of years.)Tj ET /F1 12 Tf BT 1 0 0 1 31.8 467.38 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 31.8 452.8 Tm (We looked at a sample of medication administration records for the period covered by )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 438.22 Tm (this visit. We identified that for some residents there was no medication in stock so )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 423.64 Tm (they couldn't have the medication prescribed to them by their doctor. This is not )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 409.06 Tm (acceptable.)Tj ET /F1 12 Tf BT 1 0 0 1 31.8 394.48 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 31.8 379.9 Tm (The manager and deputy told us that they had had endless conversations and )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 365.32 Tm (numerous fax transmissions had been sent to the pharmacist identifying the )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 350.74 Tm (pharmacists omissions. This has not worked as the manager had still not received )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 336.16 Tm (medication as needed by some residents. This compromises the health of residents. )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 321.58 Tm (For one resident staff had written on the medication records, "not enough in stock" so )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 307 Tm (none of this particular medication was given to the resident. For other residents the )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 292.42 Tm (symbol "m" was used which means that the medication was on order, therefore not in )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 277.84 Tm (stock to give to residents.)Tj ET /F1 12 Tf BT 1 0 0 1 31.8 263.26 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 31.8 248.68 Tm (The manager told us that there was a problem with the storage of medication now that )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 234.1 Tm (it is being dispensed differently. The manager wrote to us after our visit to let us know )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 219.52 Tm (that she had contacted the pharmacy again and the pharmacist would be undertaking )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 204.94 Tm (a full audit on Monday 2nd March 2009. The manager also spoke to us after the )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 190.36 Tm (inspection to verify this and to let us know that all residents had their medication in )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 175.78 Tm (stock as prescribed by their doctor.)Tj ET /F1 12 Tf BT 1 0 0 1 31.8 161.2 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 31.8 146.62 Tm (Symbols are used to indicate when a resident hasn't had there medication for a )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 132.04 Tm (particular reason. When the symbol "F" is used it needs to be defined on each )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 117.46 Tm (occasion. For one particular resident this definition was not indicated. Therefore )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 102.88 Tm (anyone looking at the record would not know why they didn't have their medication. )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 88.3 Tm (Symbols that require defining must be detailed on the medication administration )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 73.72 Tm (records.)Tj ET endstream endobj 14 0 obj<>/ProcSet [/PDF /Text /ImageB /ImageC /ImageI]>>/MediaBox[0 0 595 842]>> endobj 15 0 obj <>stream 0 J 0.98431 0.78824 0.08627 RG 20.58 w 28.35 35.56 m 566.93 35.56 l S 0.001 w /F1 12 Tf 0 0 0 rg BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 30.79 Tm (Care Homes for Older People)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 11 Tf BT 1 0 0 1 477.68 31.8 Tm (Page)Tj ET /F1 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 508.21 31.8 Tm (6)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 11 Tf BT 1 0 0 1 515.2 31.8 Tm ( of )Tj ET /F1 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 533.49 31.8 Tm (12)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr 1 1 1 RG 748.5 w 31.2 438.28 m 563.65 438.28 l S 0.001 w [] 0 d 2.25 w 0.99216 0.89804 0.5451 RG 28.99 813.65 m 565.85 813.65 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 62.9 m 565.85 62.9 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 814.73 m 30.07 61.82 l S 0.001 w [] 0 d [] 0 d 2.25 w 564.78 814.73 m 564.78 61.82 l S 0.001 w [] 0 d /F1 12 Tf BT 1 0 0 1 31.8 802.72 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 31.8 788.14 Tm (We asked on the last visit that when medication is handwritten that this should be )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 773.56 Tm (signed by two staff to confirm that the entry has been written down correctly so )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 758.98 Tm (residents get the right medication. The sample of medication records we looked at )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 744.4 Tm (which were handwritten were signed and witnessed by a second person as is safe )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 729.82 Tm (practice.)Tj ET /F1 12 Tf BT 1 0 0 1 31.8 715.24 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 31.8 700.66 Tm (Residents spoken to on the visits were complimentary about the activities that are )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 686.08 Tm (available to them at Springfield Park. An activities board is placed in the reception area )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 671.5 Tm (in addition to other ares in the home to let people know whats going on. A resident )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 656.92 Tm (talked to us about the newsletter that is given to everybody which includes details of )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 642.34 Tm (events and was described as "a good read".)Tj ET /F1 12 Tf BT 1 0 0 1 31.8 627.76 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 31.8 613.18 Tm (When we last visited Springfield Park in June 2007 we reported that some of the )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 598.6 Tm (furnishings and fabrics around the home, including curtains and bedding had become )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 584.02 Tm (shabby or drab and were in need of replacement. We issued a requirement to provide )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 569.44 Tm (adequate furnishing, carpets and bedding in all personal and communal space. The )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 554.86 Tm (manager told us that after the last inspection they tidied up and got rid of the shabby )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 540.28 Tm (furniture and furnishings. The manager told us that there had also been some )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 525.7 Tm (replacement of curtains and some bedrooms had been redecorated to personalize the )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 511.12 Tm (bedroom for the resident.)Tj ET /F1 12 Tf BT 1 0 0 1 31.8 496.54 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 31.8 481.96 Tm (We also made a requirement on that visit for the manager to do an assessment in )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 467.38 Tm (respect of painting and decorating to ensure the decor was improved for the benefit of )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 452.8 Tm (residents. We were told that this plan would have been sent to the Commission after )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 438.22 Tm (that inspection.)Tj ET /F1 12 Tf BT 1 0 0 1 31.8 423.64 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 31.8 409.06 Tm (The manager told us that the lounges and dining room and bedroom had been )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 394.48 Tm (repainted since our last visit.)Tj ET /F1 12 Tf BT 1 0 0 1 31.8 379.9 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 31.8 365.32 Tm (When we looked around the house it was apparent that some areas needed upgrading. )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 350.74 Tm (The condition and appearance of the carpet in the corridors, in some residents )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 336.16 Tm (bedrooms and on the stairs leading to the residential unit was not too good and )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 321.58 Tm (showed signs of stains and wear and tear. The lighting in the corridors didn't appear )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 307 Tm (bright enough and could be difficult for residents with failing eyesight to see properly.)Tj ET /F1 12 Tf BT 1 0 0 1 31.8 292.42 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 31.8 277.84 Tm (We asked the manager to speak to the company and send to us an action plan of work )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 263.26 Tm (that is to be done and the timescales for this. The manager wrote to us on 27th )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 248.68 Tm (February 2009 to tell us that carpets to all the downstairs corridors and stairs leading )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 234.1 Tm (to the residential unit, up grading of lighting to the ground floor corridors, upgrading of )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 219.52 Tm (soft furnishings and carpets to the ground floor bedrooms will be completed within the )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 204.94 Tm (next three months.)Tj ET /F1 12 Tf BT 1 0 0 1 31.8 190.36 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 31.8 175.78 Tm (Examination of a sample of new staff files identified that the policies and procedures )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 161.2 Tm (for the recruitment and selection of staff had been followed. Which in turn provides )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 146.62 Tm (some safeguards to residents. References, criminal record bureau disclosures, health )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 132.04 Tm (checks and past work history were all obtained before new staff started work at )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 117.46 Tm (Springfield Park.)Tj ET /F1 12 Tf BT 1 0 0 1 31.8 102.88 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 31.8 88.3 Tm (We looked at the training records for staff. The majority of staff have received up )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 73.72 Tm (dates to their training in food hygiene, moving and handling, fire safety, protection of )Tj ET endstream endobj 16 0 obj<>/ProcSet [/PDF /Text /ImageB /ImageC /ImageI]>>/MediaBox[0 0 595 842]>> endobj 17 0 obj <>stream 0 J 0.98431 0.78824 0.08627 RG 20.58 w 28.35 35.56 m 566.93 35.56 l S 0.001 w /F1 12 Tf 0 0 0 rg BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 30.79 Tm (Care Homes for Older People)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 11 Tf BT 1 0 0 1 477.68 31.8 Tm (Page)Tj ET /F1 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 508.21 31.8 Tm (7)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 11 Tf BT 1 0 0 1 515.2 31.8 Tm ( of )Tj ET /F1 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 533.49 31.8 Tm (12)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr 1 1 1 RG 119.64 w 31.2 752.71 m 563.65 752.71 l S 0.001 w [] 0 d 2.25 w 0.99216 0.89804 0.5451 RG 28.99 813.65 m 565.85 813.65 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 691.76 m 565.85 691.76 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 814.73 m 30.07 690.69 l S 0.001 w [] 0 d [] 0 d 2.25 w 564.78 814.73 m 564.78 690.69 l S 0.001 w [] 0 d /F1 12 Tf BT 1 0 0 1 31.8 802.72 Tm (vulnerable adults, health and safety, and almost all have taken part in induction )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 788.14 Tm (standards. It is hoped that the shortfall will be addressed by the manager so all staff )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 773.56 Tm (have this training. About 7 staff have attended training in dementia care. It would be )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 758.98 Tm (good if more staff had this training so they too have the knowledge, skills and )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 744.4 Tm (specialism to support residents who have dementia.)Tj ET /F1 12 Tf BT 1 0 0 1 31.8 729.82 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 31.8 715.24 Tm (Fifty two staff have been successful in obtaining NVQ qualifications which exceeds the )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 700.66 Tm (standards which we ask for of 50%. This supports staff to do there job well.)Tj ET /F1 14 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 673.69 Tm (What the care home)Tj ET 0.99216 0.89804 0.5451 RG 0.001 w 0 Tr /F1 14 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 175.95 673.69 Tm (does well:)Tj ET 0.99216 0.89804 0.5451 RG 0.001 w 0 Tr 1 1 1 RG 487.14 w 31.2 418.93 m 563.65 418.93 l S 0.001 w [] 0 d 2.25 w 0.99216 0.89804 0.5451 RG 28.99 663.63 m 565.85 663.63 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 174.24 m 565.85 174.24 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 664.71 m 30.07 173.16 l S 0.001 w [] 0 d [] 0 d 2.25 w 564.78 664.71 m 564.78 173.16 l S 0.001 w [] 0 d /F1 12 Tf BT 1 0 0 1 34.05 647.44 Tm (The home makes sure that people who may be interested in coming to live there have )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 632.86 Tm (all the information they need before they make a decision to come to stay at )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 618.28 Tm (Springfield Park. Where possible people coming into the home visit on a number of )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 603.7 Tm (occasions and staff take time to get to know them so everyone is happy that the home )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 589.12 Tm (is the right place for them.)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 574.54 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 34.05 559.96 Tm (Springfield Park is a cheerful, friendly place and residents living there seemed very )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 545.38 Tm (relaxed and at home. Staff are proud when residents learn how to do new things and )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 530.8 Tm (are pleased for them when they join in with events and enjoy themselves.)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 516.22 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 34.05 501.64 Tm (Residents appeared well cared for and content. Residents spoken to said they liked )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 487.06 Tm (living at Springfield Park and got on well with the staff.)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 472.48 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 34.05 457.9 Tm (Residents are treated as individuals and are able to spend time doing things that )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 443.32 Tm (interest them. Residents said they had plenty to do and did not get bored.)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 428.74 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 34.05 414.16 Tm (The manager considers staff training to be very important. New staff are very closely )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 399.58 Tm (supervised and supported to make sure they are able to do the job well.)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 385 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 34.05 370.42 Tm (78% of staff have an NVQ which means that they have the knowledge and skills to )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 355.84 Tm (look after the residents properly.)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 341.26 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 34.05 326.68 Tm (The manager continues the development of the home by keeping in touch with )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 312.1 Tm (changes in care practices and routines.)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 297.52 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 34.05 282.94 Tm (Staff receive training in health and safety topics and a system is in place to make sure )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 268.36 Tm (updates are provided each year.)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 253.78 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 34.05 239.2 Tm (Residents are at the forefront of the planning and delivery of care and individual )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 224.62 Tm (residents needs are identified very differently to others in the home.)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 210.04 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 34.05 195.46 Tm (The home is clean and homely and was free from any odours.)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 180.88 Tm ()Tj ET /F1 14 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 153.92 Tm (What they could do better:)Tj ET 0.99216 0.89804 0.5451 RG 0.001 w 0 Tr 1 1 1 RG 80.95 w 31.2 103.38 m 563.65 103.38 l S 0.001 w [] 0 d 2.25 w 0.99216 0.89804 0.5451 RG 28.99 144.98 m 565.85 144.98 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 61.78 m 565.85 61.78 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 146.06 m 30.07 60.7 l S 0.001 w [] 0 d [] 0 d 2.25 w 564.78 146.06 m 564.78 60.7 l S 0.001 w [] 0 d /F1 12 Tf BT 1 0 0 1 34.05 128.79 Tm (Springfield Park meets or exceeds the majority of the key standards and the manager )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 114.21 Tm (has a clear vision of the future of the home.)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 99.63 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 34.05 85.05 Tm (The omissions in the medication at the home is of concern. Despite the contact made )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 70.47 Tm (and fax transmission to the pharmacy some residents didn't have their prescribed )Tj ET endstream endobj 18 0 obj<>/ProcSet [/PDF /Text /ImageB /ImageC /ImageI]>>/MediaBox[0 0 595 842]>> endobj 19 0 obj <>stream 0 J 0.98431 0.78824 0.08627 RG 20.58 w 28.35 35.56 m 566.93 35.56 l S 0.001 w /F1 12 Tf 0 0 0 rg BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 30.79 Tm (Care Homes for Older People)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 11 Tf BT 1 0 0 1 477.68 31.8 Tm (Page)Tj ET /F1 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 508.21 31.8 Tm (8)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 11 Tf BT 1 0 0 1 515.2 31.8 Tm ( of )Tj ET /F1 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 533.49 31.8 Tm (12)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr 1 1 1 RG 134.22 w 31.2 745.42 m 563.65 745.42 l S 0.001 w [] 0 d 2.25 w 0.99216 0.89804 0.5451 RG 28.99 813.65 m 565.85 813.65 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 677.18 m 565.85 677.18 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 814.73 m 30.07 676.11 l S 0.001 w [] 0 d [] 0 d 2.25 w 564.78 814.73 m 564.78 676.11 l S 0.001 w [] 0 d /F1 12 Tf BT 1 0 0 1 31.8 802.72 Tm (medication in stock and hadn't had this medication. This doesn't promote their health )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 788.14 Tm (and wellbeing.)Tj ET /F1 12 Tf BT 1 0 0 1 31.8 773.56 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 31.8 758.98 Tm (We also highlighted on this visit that the carpeting to the downstairs corridors and also )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 744.4 Tm (the stair carpet leading to the residential unit and carpets in the ground floor )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 729.82 Tm (bedrooms needs replacement. The lighting in the corridors was dim and needed )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 715.24 Tm (attention. Soft furnishings also need replacing to ensure the environment is good for )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 700.66 Tm (the residents living at Springfield Park. We were sent a letter to say the furnishings )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 686.08 Tm (and carpets would be replaced in the next three months.)Tj ET /F1 12 Tf BT 1 0 0 1 28.35 661.12 Tm (If you want to know what action the person responsible for this care home)Tj ET /F1 12 Tf BT 1 0 0 1 483.55 661.12 Tm (is taking )Tj ET /F1 12 Tf BT 1 0 0 1 28.35 645.12 Tm (following this report, you can contact them using the details set out on page 2.)Tj ET endstream endobj 20 0 obj<>/ProcSet [/PDF /Text /ImageB /ImageC /ImageI]>>/MediaBox[0 0 595 842]>> endobj 22 0 obj <>stream 0 J 0.98431 0.78824 0.08627 RG 20.58 w 28.35 35.56 m 566.93 35.56 l S 0.001 w /F1 12 Tf 0 0 0 rg BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 30.79 Tm (Care Homes for Older People)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 11 Tf BT 1 0 0 1 477.68 31.8 Tm (Page)Tj ET /F1 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 508.21 31.8 Tm (9)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 11 Tf BT 1 0 0 1 515.2 31.8 Tm ( of )Tj ET /F1 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 533.49 31.8 Tm (12)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr 0.99216 0.9451 0.76078 RG 36.25 w 29.47 780 m 564.97 780 l S 0.001 w 0.99608 0.9451 0.76078 RG 17 w 28.35 771.5 m 422.1 771.5 l S 0.001 w 17 w 424.35 771.5 m 467.1 771.5 l S 0.001 w 1 1 1 RG 17 w 469.35 771.5 m 494.1 771.5 l S 0.001 w 0.99608 0.9451 0.76078 RG 17 w 496.35 771.5 m 539.1 771.5 l S 0.001 w 1 1 1 RG 17 w 541.35 771.5 m 566.1 771.5 l S 0.001 w [] 0 d 2.25 w 0.99216 0.89804 0.5451 RG 26.14 781.13 m 568.3 781.13 l S 0.001 w [] 0 d [] 0 d 2.25 w 26.14 800.38 m 568.3 800.38 l S 0.001 w [] 0 d [] 0 d 2.25 w 26.14 781.13 m 568.3 781.13 l S 0.001 w [] 0 d [] 0 d 2.25 w 26.14 761.88 m 568.3 761.88 l S 0.001 w [] 0 d [] 0 d 2.25 w 27.22 801.46 m 27.22 760.8 l S 0.001 w [] 0 d [] 0 d 2.25 w 423.22 782.21 m 423.22 760.8 l S 0.001 w [] 0 d [] 0 d 2.25 w 468.22 782.21 m 468.22 760.8 l S 0.001 w [] 0 d [] 0 d 2.25 w 495.22 782.21 m 495.22 760.8 l S 0.001 w [] 0 d [] 0 d 2.25 w 540.22 782.21 m 540.22 760.8 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.22 801.46 m 567.22 760.8 l S 0.001 w [] 0 d /F1 12 Tf BT 1 0 0 1 33.75 787.19 Tm (Are there any outstanding requirements from the last inspection?)Tj ET /F1 12 Tf BT 1 0 0 1 429.75 767.94 Tm (Yes)Tj ET /F2 12 Tf BT 1 0 0 1 476.37 769.89 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 501.75 767.94 Tm (No)Tj ET /F2 12 Tf BT 1 0 0 1 548.37 769.89 Tm (5)Tj ET 0.99608 0.9451 0.76078 RG 69.18 w 31.2 671.79 m 566.2 671.79 l S 0.001 w 30.3 w 31.2 619.8 m 91 619.8 l S 0.001 w 30.3 w 93.25 619.8 m 197.4 619.8 l S 0.001 w 30.3 w 199.65 619.8 m 289.5 619.8 l S 0.001 w 30.3 w 291.75 619.8 m 473.9 619.8 l S 0.001 w 30.3 w 476.15 619.8 m 566.2 619.8 l S 0.001 w 1 1 1 RG 20.58 w 31.2 592.11 m 91.05 592.11 l S 0.001 w 20.58 w 93.3 592.11 m 197.4 592.11 l S 0.001 w 20.58 w 199.65 592.11 m 289.45 592.11 l S 0.001 w 20.58 w 291.7 592.11 m 473.8 592.11 l S 0.001 w 20.58 w 476.05 592.11 m 566.1 592.11 l S 0.001 w [] 0 d 2.25 w 0.99216 0.89804 0.5451 RG 30.07 604.6 m 30.07 579.62 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.22 604.6 m 567.22 579.62 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 636.07 m 568.4 636.07 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 603.52 m 568.3 603.52 l S 0.001 w [] 0 d [] 0 d 2.25 w 92.17 604.6 m 92.17 579.62 l S 0.001 w [] 0 d [] 0 d 2.25 w 198.52 604.6 m 198.52 579.62 l S 0.001 w [] 0 d [] 0 d 2.25 w 290.57 604.6 m 290.57 579.62 l S 0.001 w [] 0 d [] 0 d 2.25 w 474.92 604.6 m 474.92 579.62 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 707.5 m 568.4 707.5 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 636.07 m 568.4 636.07 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 603.52 m 568.4 603.52 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 580.69 m 568.3 580.69 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 708.58 m 30.07 602.45 l S 0.001 w [] 0 d [] 0 d 2.25 w 92.12 637.15 m 92.12 602.45 l S 0.001 w [] 0 d [] 0 d 2.25 w 198.52 637.15 m 198.52 602.45 l S 0.001 w [] 0 d [] 0 d 2.25 w 290.62 637.15 m 290.62 602.45 l S 0.001 w [] 0 d [] 0 d 2.25 w 475.02 637.15 m 475.02 602.45 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.32 708.58 m 567.32 602.45 l S 0.001 w [] 0 d /F1 16 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 690.3 Tm (Outstanding statutory requirements)Tj ET 0.99216 0.89804 0.5451 RG 0.001 w 0 Tr /F1 12 Tf BT 1 0 0 1 34.05 671.88 Tm (These are requirements that were set at the previous inspection, but have still not )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 657.3 Tm (been met.)Tj ET /F1 12 Tf BT 1 0 0 1 95.57 657.3 Tm ( )Tj ET /F1 12 Tf BT 1 0 0 1 104.02 657.3 Tm (They say what the registered person had to do to meet the Care Standards )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 642.72 Tm (Act 2000, )Tj ET /F1 12 Tf BT 1 0 0 1 96.58 642.72 Tm ( Regulations 2001 and the National Minimum Standards.)Tj ET /F1 10 Tf BT 1 0 0 1 31.2 624.9 Tm (No.)Tj ET /F1 10 Tf BT 1 0 0 1 96.1 621.9 Tm (Standard)Tj ET /F1 10 Tf BT 1 0 0 1 202.5 621.9 Tm (Regulation)Tj ET /F1 10 Tf BT 1 0 0 1 294.6 621.9 Tm (Requirement)Tj ET /F1 10 Tf BT 1 0 0 1 479 621.9 Tm (Timescale for )Tj ET /F1 10 Tf BT 1 0 0 1 479 609.75 Tm (action)Tj ET endstream endobj 23 0 obj<>/ProcSet [/PDF /Text /ImageB /ImageC /ImageI]>>/MediaBox[0 0 595 842]>> endobj 24 0 obj <>stream 0 J 0.98431 0.78824 0.08627 RG 20.58 w 28.35 35.56 m 566.93 35.56 l S 0.001 w /F1 12 Tf 0 0 0 rg BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 30.79 Tm (Care Homes for Older People)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 11 Tf BT 1 0 0 1 477.68 31.8 Tm (Page)Tj ET /F1 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 508.21 31.8 Tm (10)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 11 Tf BT 1 0 0 1 522.2 31.8 Tm ( of )Tj ET /F1 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 540.49 31.8 Tm (12)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 16 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 797.57 Tm (Requirements and recommendations from this inspection:)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 782.15 Tm ()Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr 0.99608 0.9451 0.76078 RG 52.74 w 31.2 748.59 m 566.2 748.59 l S 0.001 w 30.3 w 31.2 704.82 m 91 704.82 l S 0.001 w 30.3 w 93.25 704.82 m 197.4 704.82 l S 0.001 w 30.3 w 199.65 704.82 m 289.5 704.82 l S 0.001 w 30.3 w 291.75 704.82 m 473.9 704.82 l S 0.001 w 30.3 w 476.15 704.82 m 566.2 704.82 l S 0.001 w 1 1 1 RG 20.58 w 31.2 677.13 m 91.05 677.13 l S 0.001 w 20.58 w 93.3 677.13 m 197.4 677.13 l S 0.001 w 20.58 w 199.65 677.13 m 289.45 677.13 l S 0.001 w 20.58 w 291.7 677.13 m 473.8 677.13 l S 0.001 w 20.58 w 476.05 677.13 m 566.1 677.13 l S 0.001 w [] 0 d 2.25 w 0.99216 0.89804 0.5451 RG 30.07 689.63 m 30.07 664.64 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.22 689.63 m 567.22 664.64 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 721.1 m 568.4 721.1 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 688.55 m 568.3 688.55 l S 0.001 w [] 0 d [] 0 d 2.25 w 92.17 689.63 m 92.17 664.64 l S 0.001 w [] 0 d [] 0 d 2.25 w 198.52 689.63 m 198.52 664.64 l S 0.001 w [] 0 d [] 0 d 2.25 w 290.57 689.63 m 290.57 664.64 l S 0.001 w [] 0 d [] 0 d 2.25 w 474.92 689.63 m 474.92 664.64 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 776.09 m 568.4 776.09 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 721.1 m 568.4 721.1 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 688.55 m 568.4 688.55 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 665.72 m 568.3 665.72 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 777.17 m 30.07 687.47 l S 0.001 w [] 0 d [] 0 d 2.25 w 92.12 722.18 m 92.12 687.47 l S 0.001 w [] 0 d [] 0 d 2.25 w 198.52 722.18 m 198.52 687.47 l S 0.001 w [] 0 d [] 0 d 2.25 w 290.62 722.18 m 290.62 687.47 l S 0.001 w [] 0 d [] 0 d 2.25 w 475.02 722.18 m 475.02 687.47 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.32 777.17 m 567.32 687.47 l S 0.001 w [] 0 d /F1 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 34.05 759.9 Tm (Immediate requirements:)Tj ET 0.99216 0.89804 0.5451 RG 0.001 w 0 Tr /F1 12 Tf BT 1 0 0 1 34.05 742.32 Tm (These are immediate requirements that were set on the day we visited this care home. )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 727.74 Tm (The registered person had to meet these within 48 hours.)Tj ET /F1 10 Tf BT 1 0 0 1 31.2 709.92 Tm (No.)Tj ET /F1 10 Tf BT 1 0 0 1 96.1 706.92 Tm (Standard)Tj ET /F1 10 Tf BT 1 0 0 1 202.5 706.92 Tm (Regulation)Tj ET /F1 10 Tf BT 1 0 0 1 294.6 706.92 Tm (Requirement)Tj ET /F1 10 Tf BT 1 0 0 1 479 706.92 Tm (Timescale for )Tj ET /F1 10 Tf BT 1 0 0 1 479 694.77 Tm (action)Tj ET 0.99608 0.9451 0.76078 RG 66.74 w 31.2 594.97 m 566.2 594.97 l S 0.001 w 30.3 w 31.2 544.2 m 91 544.2 l S 0.001 w 30.3 w 93.25 544.2 m 197.4 544.2 l S 0.001 w 30.3 w 199.65 544.2 m 289.5 544.2 l S 0.001 w 30.3 w 291.75 544.2 m 473.9 544.2 l S 0.001 w 30.3 w 476.15 544.2 m 566.2 544.2 l S 0.001 w 1 1 1 RG 169.38 w 31.2 442.11 m 91.05 442.11 l S 0.001 w 169.38 w 93.3 442.11 m 197.4 442.11 l S 0.001 w 169.38 w 199.65 442.11 m 289.45 442.11 l S 0.001 w 169.38 w 291.7 442.11 m 473.8 442.11 l S 0.001 w 169.38 w 476.05 442.11 m 566.1 442.11 l S 0.001 w 292.27 w 31.2 209.04 m 91.05 209.04 l S 0.001 w 292.27 w 93.3 209.04 m 197.4 209.04 l S 0.001 w 292.27 w 199.65 209.04 m 289.45 209.04 l S 0.001 w 292.27 w 291.7 209.04 m 473.8 209.04 l S 0.001 w 292.27 w 476.05 209.04 m 566.1 209.04 l S 0.001 w [] 0 d 2.25 w 0.99216 0.89804 0.5451 RG 28.99 356.3 m 568.3 356.3 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 529.01 m 30.07 60.7 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.22 529.01 m 567.22 60.7 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 560.48 m 568.4 560.48 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 527.93 m 568.3 527.93 l S 0.001 w [] 0 d [] 0 d 2.25 w 92.17 529.01 m 92.17 60.7 l S 0.001 w [] 0 d [] 0 d 2.25 w 198.52 529.01 m 198.52 60.7 l S 0.001 w [] 0 d [] 0 d 2.25 w 290.57 529.01 m 290.57 60.7 l S 0.001 w [] 0 d [] 0 d 2.25 w 474.92 529.01 m 474.92 60.7 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 629.47 m 568.4 629.47 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 560.48 m 568.4 560.48 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 527.93 m 568.4 527.93 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 356.3 m 568.3 356.3 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 61.78 m 568.3 61.78 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 630.55 m 30.07 526.85 l S 0.001 w [] 0 d [] 0 d 2.25 w 92.12 561.56 m 92.12 526.85 l S 0.001 w [] 0 d [] 0 d 2.25 w 198.52 561.56 m 198.52 526.85 l S 0.001 w [] 0 d [] 0 d 2.25 w 290.62 561.56 m 290.62 526.85 l S 0.001 w [] 0 d [] 0 d 2.25 w 475.02 561.56 m 475.02 526.85 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.32 630.55 m 567.32 526.85 l S 0.001 w [] 0 d /F1 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 616.28 Tm (Statutory requirements)Tj ET 0.99216 0.89804 0.5451 RG 0.001 w 0 Tr /F1 12 Tf BT 1 0 0 1 34.05 596.28 Tm (These requirements set out what the registered person must do to meet the Care )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 581.7 Tm (Standards Act 2000, )Tj ET /F1 12 Tf BT 1 0 0 1 166.31 581.7 Tm (Regulations 2001 and the National Minimum Standards. The )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 567.12 Tm (registered person\(s\) must do this within the timescales we have set.)Tj ET /F1 10 Tf BT 1 0 0 1 31.2 549.3 Tm (No.)Tj ET /F1 10 Tf BT 1 0 0 1 96.1 546.3 Tm (Standard)Tj ET /F1 10 Tf BT 1 0 0 1 202.5 546.3 Tm (Regulation)Tj ET /F1 10 Tf BT 1 0 0 1 294.6 546.3 Tm (Requirement)Tj ET /F1 10 Tf BT 1 0 0 1 479 546.3 Tm (Timescale for )Tj ET /F1 10 Tf BT 1 0 0 1 479 534.15 Tm (action)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 511.74 Tm (1)Tj ET /F1 12 Tf BT 1 0 0 1 96.15 511.74 Tm (9)Tj ET /F1 12 Tf BT 1 0 0 1 202.5 511.74 Tm (13)Tj ET /F1 12 Tf BT 1 0 0 1 294.55 511.74 Tm (Ensure that all residents )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 497.16 Tm (medication is in stock so they )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 482.58 Tm (are enables to have their )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 468 Tm (medication when it is )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 453.42 Tm (prescribed which will support )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 438.84 Tm (their health and wellbeing)Tj ET /F1 12 Tf BT 1 0 0 1 294.55 421.26 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 294.55 406.68 Tm (To ensure the health and )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 392.1 Tm (safety and wellbeing of )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 377.52 Tm (residents in the care of )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 362.94 Tm (Springfield Park)Tj ET /F1 12 Tf BT 1 0 0 1 478.9 511.74 Tm (27/04/2009)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 340.11 Tm (2)Tj ET /F1 12 Tf BT 1 0 0 1 96.15 340.11 Tm (19)Tj ET /F1 12 Tf BT 1 0 0 1 202.5 340.11 Tm (23)Tj ET /F1 12 Tf BT 1 0 0 1 294.55 340.11 Tm (Ensure that the home is well )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 325.53 Tm (maintained and that the )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 310.95 Tm (furnishings and decoration )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 296.37 Tm (and furniture is in a good )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 281.79 Tm (state of repair and )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 267.21 Tm (appearance. Provide to the )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 252.63 Tm (commission an action plan of )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 238.05 Tm (work to be undertaken in the )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 223.47 Tm (home to improve the )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 208.89 Tm (decoration and furnishings )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 194.31 Tm (and the timescale that this )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 179.73 Tm (work and future work will be )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 165.15 Tm (completed to keep the )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 150.57 Tm (appearance of the home in )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 135.99 Tm (good order)Tj ET /F1 12 Tf BT 1 0 0 1 294.55 118.41 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 294.55 103.83 Tm (To promote the respect of )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 89.25 Tm (residents living at Springfield )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 74.67 Tm (Park and to promote the )Tj ET /F1 12 Tf BT 1 0 0 1 478.9 340.11 Tm (27/04/2009)Tj ET endstream endobj 25 0 obj<>/ProcSet [/PDF /Text /ImageB /ImageC /ImageI]>>/MediaBox[0 0 595 842]>> endobj 26 0 obj <>stream 0 J 0.98431 0.78824 0.08627 RG 20.58 w 28.35 35.56 m 566.93 35.56 l S 0.001 w /F1 12 Tf 0 0 0 rg BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 30.79 Tm (Care Homes for Older People)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 11 Tf BT 1 0 0 1 477.68 31.8 Tm (Page)Tj ET /F1 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 508.21 31.8 Tm (11)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 11 Tf BT 1 0 0 1 522.2 31.8 Tm ( of )Tj ET /F1 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 540.49 31.8 Tm (12)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr 0.99608 0.9451 0.76078 RG 66.74 w 31.2 779.16 m 566.2 779.16 l S 0.001 w 30.3 w 31.2 728.39 m 91 728.39 l S 0.001 w 30.3 w 93.25 728.39 m 197.4 728.39 l S 0.001 w 30.3 w 199.65 728.39 m 289.5 728.39 l S 0.001 w 30.3 w 291.75 728.39 m 473.9 728.39 l S 0.001 w 30.3 w 476.15 728.39 m 566.2 728.39 l S 0.001 w 1 1 1 RG 17.58 w 31.2 702.2 m 91.05 702.2 l S 0.001 w 17.58 w 93.3 702.2 m 197.4 702.2 l S 0.001 w 17.58 w 199.65 702.2 m 289.45 702.2 l S 0.001 w 17.58 w 291.7 702.2 m 473.8 702.2 l S 0.001 w 17.58 w 476.05 702.2 m 566.1 702.2 l S 0.001 w [] 0 d 2.25 w 0.99216 0.89804 0.5451 RG 30.07 713.19 m 30.07 691.21 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.22 713.19 m 567.22 691.21 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 744.66 m 568.4 744.66 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 712.11 m 568.3 712.11 l S 0.001 w [] 0 d [] 0 d 2.25 w 92.17 713.19 m 92.17 691.21 l S 0.001 w [] 0 d [] 0 d 2.25 w 198.52 713.19 m 198.52 691.21 l S 0.001 w [] 0 d [] 0 d 2.25 w 290.57 713.19 m 290.57 691.21 l S 0.001 w [] 0 d [] 0 d 2.25 w 474.92 713.19 m 474.92 691.21 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 813.65 m 568.4 813.65 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 744.66 m 568.4 744.66 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 712.11 m 568.4 712.11 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 692.28 m 568.3 692.28 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 814.73 m 30.07 711.04 l S 0.001 w [] 0 d [] 0 d 2.25 w 92.12 745.74 m 92.12 711.04 l S 0.001 w [] 0 d [] 0 d 2.25 w 198.52 745.74 m 198.52 711.04 l S 0.001 w [] 0 d [] 0 d 2.25 w 290.62 745.74 m 290.62 711.04 l S 0.001 w [] 0 d [] 0 d 2.25 w 475.02 745.74 m 475.02 711.04 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.32 814.73 m 567.32 711.04 l S 0.001 w [] 0 d /F1 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 800.47 Tm (Statutory requirements)Tj ET 0.99216 0.89804 0.5451 RG 0.001 w 0 Tr /F1 12 Tf BT 1 0 0 1 34.05 780.47 Tm (These requirements set out what the registered person must do to meet the Care )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 765.89 Tm (Standards Act 2000, )Tj ET /F1 12 Tf BT 1 0 0 1 166.31 765.89 Tm (Regulations 2001 and the National Minimum Standards. 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Tel: 0870 600 5522. Online ordering from )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 574.83 Tm (the Stationery Office is also available: www.tso.co.uk/bookshop)Tj ET /F1 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 554.25 Tm ()Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 536.67 Tm ()Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 522.09 Tm ()Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 507.51 Tm ()Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr 34.16 w 25.8 487.91 m 563.3 487.91 l S 0.001 w /F1 20 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 482.39 Tm (Helpline:)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 20 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 448.23 Tm (Telephone:)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 20 Tf BT 1 0 0 1 147.95 448.23 Tm (03000 616161)Tj ET /F1 20 Tf BT 1 0 0 1 301.95 448.23 Tm (or)Tj ET /F1 20 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 416.57 Tm (Textphone)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 20 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 134.15 416.57 Tm (:)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 20 Tf BT 1 0 0 1 150.27 416.57 Tm (or)Tj ET /F1 20 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 384.91 Tm (Email:)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 20 Tf BT 1 0 0 1 99.55 384.91 Tm (enquiries@cqc.org.uk)Tj ET /F1 20 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 353.25 Tm (Web:)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 20 Tf BT 1 0 0 1 100.35 353.25 Tm (www.cqc.org.uk)Tj ET /F1 18 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 323.6 Tm ()Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 18 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 294.86 Tm ()Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 12 Tf BT 1 0 0 1 28.35 272.14 Tm (We want people to be able to access this information. If you would like a summary in a )Tj ET /F1 12 Tf BT 1 0 0 1 28.35 254.65 Tm (different format or language please contact our helpline or go to our website.)Tj ET /F1 18 Tf BT 1 0 0 1 28.35 228.62 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 28.35 205.9 Tm (Copyright \()Tj ET /F1 12 Tf BT 1 0 0 1 112.69 205.9 Tm (2009)Tj ET /F1 12 Tf BT 1 0 0 1 143.22 205.9 Tm (\) Commission for Social Care Inspection \(CSCI\). This publication may )Tj ET /F1 12 Tf BT 1 0 0 1 28.35 188.41 Tm (be reproduced in whole or in part, free of charge, in any format or medium provided )Tj ET /F1 12 Tf BT 1 0 0 1 28.35 170.91 Tm (that it is not used for commercial gain. This consent is subject to the material being )Tj ET /F1 12 Tf BT 1 0 0 1 28.35 153.42 Tm (reproduced accurately and on proviso that it is not used in a derogatory manner or )Tj ET /F1 12 Tf BT 1 0 0 1 28.35 135.92 Tm (misleading context. 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/guillemotright put dup 188 /onequarter put dup 189 /onehalf put dup 190 /threequarters put dup 191 /questiondown put dup 192 /Agrave put dup 193 /Aacute put dup 194 /Acircumflex put dup 195 /Atilde put dup 196 /Adieresis put dup 197 /Aring put dup 198 /AE put dup 199 /Ccedilla put dup 200 /Egrave put dup 201 /Eacute put dup 202 /Ecircumflex put dup 203 /Edieresis put dup 204 /Igrave put dup 205 /Iacute put dup 206 /Icircumflex put dup 207 /Idieresis put dup 208 /Eth put dup 209 /Ntilde put dup 210 /Ograve put dup 211 /Oacute put dup 212 /Ocircumflex put dup 213 /Otilde put dup 214 /Odieresis put dup 215 /multiply put dup 216 /Oslash put dup 217 /Ugrave put dup 218 /Uacute put dup 219 /Ucircumflex put dup 220 /Udieresis put dup 221 /Yacute put dup 222 /Thorn put dup 223 /germandbls put dup 224 /agrave put dup 225 /aacute put dup 226 /acircumflex put dup 227 /atilde put dup 228 /adieresis put dup 229 /aring put dup 230 /ae put dup 231 /ccedilla put dup 232 /egrave put dup 233 /eacute put dup 234 /ecircumflex put dup 235 /edieresis put dup 236 /igrave put dup 237 /iacute put dup 238 /icircumflex put dup 239 /idieresis put dup 240 /eth put dup 241 /ntilde put dup 242 /ograve put dup 243 /oacute put dup 244 /ocircumflex put dup 245 /otilde put dup 246 /odieresis put dup 247 /divide put dup 248 /oslash put dup 249 /ugrave put dup 250 /uacute put dup 251 /ucircumflex put dup 252 /udieresis put dup 253 /yacute put dup 254 /thorn put dup 255 /ydieresis put readonly def currentdict end currentfile eexec oc;jtD[2^t$cdreYjRZb@e F>" F+$l `v .H֢T)&wa{vIt%Նswg,lonrMWWIZ7p6\5JHrtPb E~1Cew|;d}Tym8 B Tc gPUcOx {OqqQF4-UټXODU8o\kswKami%ޗﶥB$S/1LW~'T^<T4PX+ԯ({A34.KUĖn%*R_g!g(F4%ٸD K~ɕy8e!lcx# |< -}^^i(XlŨ3K a[y3E7Oz,߉1N6+Pj)cpS-mR\7߃Ra0bRTl,SQYKO׏C8y'߭sU5d}DҰMۭT[I[(㏭AK9%+,E B`6P( :8|NoYo>XImF;:Bŀÿ Kt,!fa"X0*Im Srߋ{8w;Ҵ+DIZy41Żp m`Z# 2;7aޗ8~$6<+p Uk!i͢m~~ I[z)*a0wmNQ ^\تw?@ċ=0}Ơ6YWUfo&|*aGѤrvʧ:q9h@) 6u%sBo$N?J6(Ah:m~\ZXݐ^NR(>^;:i~f6{'Y &'W|-}犁$$S Cp`Ӎ+Wǧ`q4{W_E&9YXs1sZQ<*`(SaD~e 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