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(4)Tj ET /F1 12 Tf BT 1 0 0 1 392.28 140.37 Tm (0)Tj ET /F1 12 Tf BT 1 0 0 1 423.61 140.37 Tm (4)Tj ET /F1 12 Tf BT 1 0 0 1 454.95 140.37 Tm (2)Tj ET /F1 12 Tf BT 1 0 0 1 486.28 140.37 Tm (0)Tj ET /F1 12 Tf BT 1 0 0 1 517.6 140.37 Tm (0)Tj ET /F1 12 Tf BT 1 0 0 1 548.96 140.37 Tm (9)Tj ET endstream endobj 6 0 obj<>/ProcSet [/PDF /Text /ImageB /ImageC /ImageI]/XObject<>>>/MediaBox[0 0 612 792]>> endobj 7 0 obj <>stream 0 J 0.75294 0.75294 0.75294 RG 19.36 w 28.35 20.75 m 583.65 20.75 l S 0.001 w /F1 11 Tf 0 0 0 rg BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 16.38 Tm (Care Homes for Older People)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F1 11 Tf BT 1 0 0 1 491.55 16.38 Tm (Page)Tj ET /F1 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 522.07 16.38 Tm (2)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F1 11 Tf BT 1 0 0 1 529.07 16.38 Tm ( of )Tj ET /F1 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 547.36 16.38 Tm (11)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F1 14 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 768.28 Tm (Information about the care home)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr 0.95294 0.95294 0.95294 RG 20.58 w 31.2 746.8 m 274.61 746.8 l S 0.001 w 1 1 1 RG 20.58 w 276.86 746.8 m 580.25 746.8 l S 0.001 w 0.95294 0.95294 0.95294 RG 73.32 w 31.2 697.6 m 274.61 697.6 l S 0.001 w 1 1 1 RG 73.32 w 276.86 697.6 m 580.25 697.6 l S 0.001 w 0.95294 0.95294 0.95294 RG 20.58 w 31.2 648.4 m 274.61 648.4 l S 0.001 w 1 1 1 RG 20.58 w 276.86 648.4 m 580.25 648.4 l S 0.001 w 0.95294 0.95294 0.95294 RG 20.58 w 31.2 625.57 m 274.61 625.57 l S 0.001 w 1 1 1 RG 20.58 w 276.86 625.57 m 580.25 625.57 l S 0.001 w 0.95294 0.95294 0.95294 RG 20.58 w 31.2 602.74 m 274.61 602.74 l S 0.001 w 1 1 1 RG 20.58 w 276.86 602.74 m 580.25 602.74 l S 0.001 w 0.95294 0.95294 0.95294 RG 20.58 w 31.2 579.91 m 274.61 579.91 l S 0.001 w 1 1 1 RG 20.58 w 276.86 579.91 m 580.25 579.91 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 28.99 735.39 m 582.46 735.39 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 659.82 m 582.46 659.82 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 636.98 m 582.46 636.98 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 614.16 m 582.46 614.16 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 591.33 m 582.46 591.33 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 758.22 m 582.46 758.22 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 735.39 m 582.46 735.39 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 659.82 m 582.46 659.82 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 636.98 m 582.46 636.98 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 614.16 m 582.46 614.16 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 591.33 m 582.46 591.33 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 568.49 m 582.46 568.49 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 759.29 m 30.07 567.42 l S 0.001 w [] 0 d [] 0 d 2.25 w 275.73 759.29 m 275.73 567.42 l S 0.001 w [] 0 d [] 0 d 2.25 w 581.38 759.29 m 581.38 567.42 l S 0.001 w [] 0 d /F1 12 Tf BT 1 0 0 1 34.05 742.03 Tm (Name of care home:)Tj ET /F1 12 Tf BT 1 0 0 1 279.71 742.03 Tm (West Lodge Residential Care Home)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 719.2 Tm (Address:)Tj ET /F1 12 Tf BT 1 0 0 1 279.71 719.2 Tm (32 Palmerston Road )Tj ET /F1 12 Tf BT 1 0 0 1 279.71 701.62 Tm (Buckhurst Hill)Tj ET /F1 12 Tf BT 1 0 0 1 279.71 684.04 Tm (Essex)Tj ET /F1 12 Tf BT 1 0 0 1 279.71 666.46 Tm (IG9 5LW)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 643.63 Tm (Telephone number:)Tj ET /F1 12 Tf BT 1 0 0 1 279.71 643.63 Tm (02085044542)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 620.8 Tm (Fax number:)Tj ET /F1 12 Tf BT 1 0 0 1 279.71 620.8 Tm (02085044542)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 597.97 Tm (Email address:)Tj ET /F1 12 Tf BT 1 0 0 1 279.71 597.97 Tm (sirdit.westlodge@tiscali.co.uk)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 575.14 Tm (Provider web address:)Tj ET /F1 10 Tf BT 1 0 0 1 28.35 539.2 Tm ()Tj ET 0.95294 0.95294 0.95294 RG 20.58 w 31.2 519.71 m 353.25 519.71 l S 0.001 w 1 1 1 RG 20.58 w 355.5 519.71 m 565.9 519.71 l S 0.001 w 0.95294 0.95294 0.95294 RG 20.58 w 31.2 496.88 m 353.25 496.88 l S 0.001 w 1 1 1 RG 20.58 w 355.5 496.88 m 565.9 496.88 l S 0.001 w 0.95294 0.95294 0.95294 RG 20.58 w 31.2 474.05 m 353.25 474.05 l S 0.001 w 1 1 1 RG 20.58 w 355.5 474.05 m 565.9 474.05 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 28.99 508.29 m 568.1 508.29 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 485.46 m 568.1 485.46 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 531.12 m 568.1 531.12 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 508.29 m 568.1 508.29 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 485.46 m 568.1 485.46 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 462.63 m 568.1 462.63 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 532.2 m 30.07 461.55 l S 0.001 w [] 0 d [] 0 d 2.25 w 354.37 532.2 m 354.37 461.55 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.02 532.2 m 567.02 461.55 l S 0.001 w [] 0 d /F1 12 Tf BT 1 0 0 1 34.05 514.93 Tm (Name of registered provider\(s\):)Tj ET /F1 12 Tf BT 1 0 0 1 358.35 514.93 Tm (Dr S Seyan,Mr J Kotecha)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 492.11 Tm (Type of registration:)Tj ET /F1 12 Tf BT 1 0 0 1 358.35 492.11 Tm (care home)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 469.27 Tm (Number of places registered:)Tj ET /F1 12 Tf BT 1 0 0 1 358.35 469.27 Tm (19)Tj ET /F1 10 Tf BT 1 0 0 1 28.35 450.33 Tm ()Tj ET 0.95294 0.95294 0.95294 RG 66.24 w 32.32 406.89 m 564.47 406.89 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 28.99 419.42 m 567.8 419.42 l S 0.001 w [] 0 d [] 0 d 2.25 w 297.24 396.6 m 567.8 396.6 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 442.26 m 567.8 442.26 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 419.42 m 567.8 419.42 l S 0.001 w [] 0 d [] 0 d 2.25 w 297.24 396.6 m 567.8 396.6 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 373.77 m 567.8 373.77 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 443.33 m 30.07 372.69 l S 0.001 w [] 0 d [] 0 d 2.25 w 298.32 420.5 m 298.32 372.69 l S 0.001 w [] 0 d [] 0 d 2.25 w 432.52 397.67 m 432.52 372.69 l S 0.001 w [] 0 d [] 0 d 2.25 w 566.72 443.33 m 566.72 372.69 l S 0.001 w [] 0 d /F1 12 Tf BT 1 0 0 1 34.05 426.07 Tm (Conditions of registration:)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 403.24 Tm (Category\(ies\) :)Tj ET /F1 12 Tf BT 1 0 0 1 302.3 403.24 Tm (Number of places \(if applicable\):)Tj ET /F1 12 Tf BT 1 0 0 1 302.3 380.41 Tm (Under 65)Tj ET /F1 12 Tf BT 1 0 0 1 436.5 380.41 Tm (Over 65)Tj ET 1 1 1 RG 20.58 w 31.2 358.98 m 297.25 358.98 l S 0.001 w 20.58 w 299.5 358.98 m 429.25 358.98 l S 0.001 w 20.58 w 431.5 358.98 m 565.9 358.98 l S 0.001 w 35.16 w 31.2 328.86 m 297.25 328.86 l S 0.001 w 35.16 w 299.5 328.86 m 429.25 328.86 l S 0.001 w 35.16 w 431.5 328.86 m 565.9 328.86 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 28.99 347.56 m 568.1 347.56 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 370.39 m 568.1 370.39 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 347.56 m 568.1 347.56 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 310.15 m 568.1 310.15 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 371.47 m 30.07 309.07 l S 0.001 w [] 0 d [] 0 d 2.25 w 298.37 371.47 m 298.37 309.07 l S 0.001 w [] 0 d [] 0 d 2.25 w 430.37 371.47 m 430.37 309.07 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.02 371.47 m 567.02 309.07 l S 0.001 w [] 0 d /F1 12 Tf BT 1 0 0 1 34.05 354.2 Tm (dementia)Tj ET /F1 12 Tf BT 1 0 0 1 302.35 354.2 Tm (0)Tj ET /F1 12 Tf BT 1 0 0 1 434.35 354.2 Tm (19)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 331.38 Tm (old age, not falling within any other )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 316.8 Tm (category)Tj ET /F1 12 Tf BT 1 0 0 1 302.35 331.38 Tm (0)Tj ET /F1 12 Tf BT 1 0 0 1 434.35 331.38 Tm (19)Tj ET 0.95294 0.95294 0.95294 RG 132.81 w 32.32 221.12 m 564.77 221.12 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 28.99 266.95 m 567.8 266.95 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 229.54 m 568.1 229.54 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 192.13 m 568.1 192.13 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 289.77 m 567.8 289.77 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 266.95 m 568.1 266.95 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 229.54 m 568.1 229.54 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 192.13 m 568.1 192.13 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 154.71 m 568.1 154.71 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 290.85 m 30.07 153.64 l S 0.001 w [] 0 d [] 0 d 2.25 w 566.72 290.85 m 566.72 153.64 l S 0.001 w [] 0 d /F1 12 Tf BT 1 0 0 1 34.05 273.59 Tm (Conditions of registration:)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 250.76 Tm (Persons of either sex, aged 65 years and over, who require care by reason of dementia )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 236.18 Tm (\(not to exceed 19 persons\))Tj ET /F1 12 Tf BT 1 0 0 1 34.05 213.35 Tm (Persons of either sex, aged 65 years and over, who require care by reason of old age )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 198.77 Tm (only \(not to exceed 19 persons\))Tj ET /F1 12 Tf BT 1 0 0 1 34.05 175.94 Tm (The total number of service users to be accommodated in the home must not exceed )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 161.36 Tm (19 persons)Tj ET 0.95294 0.95294 0.95294 RG 20.58 w 31.2 139.93 m 315.25 139.93 l S 0.001 w 1 1 1 RG 20.58 w 317.5 139.93 m 346.55 139.93 l S 0.001 w 20.58 w 348.8 139.93 m 377.9 139.93 l S 0.001 w 20.58 w 380.15 139.93 m 409.2 139.93 l S 0.001 w 20.58 w 411.45 139.93 m 440.55 139.93 l S 0.001 w 20.58 w 442.8 139.93 m 471.9 139.93 l S 0.001 w 20.58 w 474.15 139.93 m 503.2 139.93 l S 0.001 w 20.58 w 505.45 139.93 m 534.55 139.93 l S 0.001 w 20.58 w 536.8 139.93 m 565.9 139.93 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 28.99 151.34 m 568.1 151.34 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 128.51 m 568.1 128.51 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 152.42 m 30.07 127.43 l S 0.001 w [] 0 d [] 0 d 2.25 w 316.37 152.42 m 316.37 127.43 l S 0.001 w [] 0 d [] 0 d 2.25 w 347.67 152.42 m 347.67 127.43 l S 0.001 w [] 0 d [] 0 d 2.25 w 379.02 152.42 m 379.02 127.43 l S 0.001 w [] 0 d [] 0 d 2.25 w 410.32 152.42 m 410.32 127.43 l S 0.001 w [] 0 d [] 0 d 2.25 w 441.67 152.42 m 441.67 127.43 l S 0.001 w [] 0 d [] 0 d 2.25 w 473.02 152.42 m 473.02 127.43 l S 0.001 w [] 0 d [] 0 d 2.25 w 504.32 152.42 m 504.32 127.43 l S 0.001 w [] 0 d [] 0 d 2.25 w 535.67 152.42 m 535.67 127.43 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.02 152.42 m 567.02 127.43 l S 0.001 w [] 0 d /F1 12 Tf BT 1 0 0 1 34.05 135.15 Tm (Date of last inspection)Tj ET /F1 12 Tf BT 1 0 0 1 328.2 135.15 Tm (2)Tj ET /F1 12 Tf BT 1 0 0 1 359.53 135.15 Tm (9)Tj ET /F1 12 Tf BT 1 0 0 1 390.86 135.15 Tm (1)Tj ET /F1 12 Tf BT 1 0 0 1 422.18 135.15 Tm (2)Tj ET /F1 12 Tf BT 1 0 0 1 453.53 135.15 Tm (2)Tj ET /F1 12 Tf BT 1 0 0 1 484.86 135.15 Tm (0)Tj ET /F1 12 Tf BT 1 0 0 1 516.18 135.15 Tm (0)Tj ET /F1 12 Tf BT 1 0 0 1 547.53 135.15 Tm (8)Tj ET 0.95294 0.95294 0.95294 RG 17 w 31.2 116.64 m 565.9 116.64 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 28.99 107.01 m 568.1 107.01 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 108.09 m 30.07 34.72 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.02 108.09 m 567.02 34.72 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 126.26 m 568.1 126.26 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 107.01 m 568.1 107.01 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 35.8 m 568.1 35.8 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 127.34 m 30.07 105.93 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.02 127.34 m 567.02 105.93 l S 0.001 w [] 0 d /F1 12 Tf BT 1 0 0 1 35.5 113.07 Tm (Brief description of the )Tj ET /F1 12 Tf BT 1 0 0 1 177.31 113.07 Tm (care home)Tj ET /F1 12 Tf BT 1 0 0 1 35.5 93.82 Tm (West Lodge is a large detached property in Buckhurst Hill which offers residential care )Tj ET /F1 12 Tf BT 1 0 0 1 35.5 76.82 Tm (to 19 people over 65 years of age. The home is also registered to accomodate )Tj ET /F1 12 Tf BT 1 0 0 1 35.5 59.83 Tm (individuals who suffer from dementia. There are 15 single rooms and 2 double rooms )Tj ET /F1 12 Tf BT 1 0 0 1 35.5 42.83 Tm (along with a passenger lift to the first floor and a stair life to the mezzanine floor. To )Tj ET endstream endobj 8 0 obj<>/ProcSet [/PDF /Text /ImageB /ImageC /ImageI]>>/MediaBox[0 0 612 792]>> endobj 9 0 obj <>stream 0 J 0.75294 0.75294 0.75294 RG 19.36 w 28.35 20.75 m 583.65 20.75 l S 0.001 w /F1 11 Tf 0 0 0 rg BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 16.38 Tm (Care Homes for Older People)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F1 11 Tf BT 1 0 0 1 491.55 16.38 Tm (Page)Tj ET /F1 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 522.07 16.38 Tm (3)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F1 11 Tf BT 1 0 0 1 529.07 16.38 Tm ( of )Tj ET /F1 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 547.36 16.38 Tm (11)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr 0.95294 0.95294 0.95294 RG 17 w 31.2 776.72 m 565.9 776.72 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 28.99 767.1 m 568.1 767.1 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 768.18 m 30.07 644.77 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.02 768.18 m 567.02 644.77 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 786.35 m 568.1 786.35 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 767.1 m 568.1 767.1 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 645.85 m 568.1 645.85 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 787.43 m 30.07 766.02 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.02 787.43 m 567.02 766.02 l S 0.001 w [] 0 d /F1 12 Tf BT 1 0 0 1 35.5 773.16 Tm (Brief description of the )Tj ET /F1 12 Tf BT 1 0 0 1 177.31 773.16 Tm (care home)Tj ET /F1 12 Tf BT 1 0 0 1 33.25 756.16 Tm (the rear of the property there is a garden and a car park.)Tj ET /F1 12 Tf BT 1 0 0 1 33.25 739.16 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 33.25 722.16 Tm (The home is accessible by public transport and there are shops and amenities nearby.)Tj ET /F1 12 Tf BT 1 0 0 1 33.25 705.16 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 33.25 688.16 Tm (A copy of the most recent report by the Commission for Social Care Inspection is )Tj ET /F1 12 Tf BT 1 0 0 1 33.25 671.16 Tm (displayed in the entrance hall and a copy of the service user guide which included a )Tj ET /F1 12 Tf BT 1 0 0 1 33.25 654.16 Tm (statement of purpose was present in the service users rooms.)Tj ET endstream endobj 10 0 obj<>/ProcSet [/PDF /Text /ImageB /ImageC /ImageI]>>/MediaBox[0 0 612 792]>> endobj 11 0 obj <>stream 0 J 0.75294 0.75294 0.75294 RG 19.36 w 28.35 20.75 m 583.65 20.75 l S 0.001 w /F1 11 Tf 0 0 0 rg BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 16.38 Tm (Care Homes for Older People)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F1 11 Tf BT 1 0 0 1 491.55 16.38 Tm (Page)Tj ET /F1 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 522.07 16.38 Tm (4)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F1 11 Tf BT 1 0 0 1 529.07 16.38 Tm ( of )Tj ET /F1 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 547.36 16.38 Tm (11)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F1 14 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 745.27 Tm (What we found:)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr 1 1 1 RG 210.12 w 31.2 629.02 m 580.26 629.02 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 28.99 735.21 m 582.46 735.21 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 522.84 m 582.46 522.84 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 736.28 m 30.07 521.76 l S 0.001 w [] 0 d [] 0 d 2.25 w 581.38 736.28 m 581.38 521.76 l S 0.001 w [] 0 d /F1 12 Tf BT 1 0 0 1 34.05 719.02 Tm (This inspection, by a pharmacist inspector was to assess compliance with the )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 704.44 Tm (requirements made conerning medication at the key inspection in December 2008.)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 689.86 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 34.05 675.28 Tm (Storage of medication is secure for the protection of residents and temperatures of )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 660.7 Tm (medication storage areas are satisfactory and so ensure the quality of medicines in use.)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 646.12 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 34.05 631.54 Tm (Each resident can be identified by a photograph held with the medication records, this will )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 616.96 Tm (prevent medication being given to the wrong person. There is also an introductory profile )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 602.38 Tm (for each resident at the beginning of the relevant section of the medication records.)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 587.8 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 34.05 573.22 Tm (Records made when medication is received and disposed of are of a good standard and )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 558.64 Tm (provide an audit trail of medication in use. Records made when medicines are given to )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 544.06 Tm (people are of a good standard and demonstrate that people receive the medicines )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 529.48 Tm (prescribed for them.)Tj ET /F1 14 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 502.52 Tm (What the care home)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F1 14 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 175.95 502.52 Tm (does well:)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr 1 1 1 RG 64.32 w 31.2 459.17 m 580.26 459.17 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 28.99 492.45 m 582.46 492.45 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 425.88 m 582.46 425.88 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 493.53 m 30.07 424.8 l S 0.001 w [] 0 d [] 0 d 2.25 w 581.38 493.53 m 581.38 424.8 l S 0.001 w [] 0 d /F1 12 Tf BT 1 0 0 1 34.05 476.27 Tm (Records made when medicines are given to people are of a good standard. When people )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 461.68 Tm (are prescribed medicines on 'when required' basis, there are clear guidelines for their use )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 447.11 Tm (including what the medicine is for and any side effects. Records clearly demonstrate when )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 432.52 Tm (such medication is used and the reason why it was given.)Tj ET /F1 14 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 405.56 Tm (What they could do better:)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr 1 1 1 RG 49.74 w 31.2 369.5 m 580.26 369.5 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 28.99 395.49 m 582.46 395.49 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 343.51 m 582.46 343.51 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 396.57 m 30.07 342.43 l S 0.001 w [] 0 d [] 0 d 2.25 w 581.38 396.57 m 581.38 342.43 l S 0.001 w [] 0 d /F1 12 Tf BT 1 0 0 1 34.05 379.31 Tm (The cupboard used to store controlled drugs is also used for other medication. This is not )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 364.73 Tm (good practice as controlled medication may then be accessible to people who have not )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 350.15 Tm (been authorised to have access to it.)Tj ET /F1 12 Tf BT 1 0 0 1 28.35 325.2 Tm (If you want to know what action the person responsible for this care home)Tj ET /F1 12 Tf BT 1 0 0 1 483.55 325.2 Tm (is taking )Tj ET /F1 12 Tf BT 1 0 0 1 28.35 309.2 Tm (following this report, you can contact them using the details set out on page 2.)Tj ET endstream endobj 12 0 obj<>/ProcSet [/PDF /Text /ImageB /ImageC /ImageI]>>/MediaBox[0 0 612 792]>> endobj 14 0 obj <>stream 0 J 0.75294 0.75294 0.75294 RG 19.36 w 28.35 20.75 m 583.65 20.75 l S 0.001 w /F1 11 Tf 0 0 0 rg BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 16.38 Tm (Care Homes for Older People)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F1 11 Tf BT 1 0 0 1 491.55 16.38 Tm (Page)Tj ET /F1 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 522.07 16.38 Tm (5)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F1 11 Tf BT 1 0 0 1 529.07 16.38 Tm ( of )Tj ET /F1 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 547.36 16.38 Tm (11)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr 0.95294 0.95294 0.95294 RG 36.25 w 29.47 752.7 m 564.97 752.7 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 26.14 753.83 m 568.3 753.83 l S 0.001 w [] 0 d [] 0 d 2.25 w 26.14 773.08 m 568.3 773.08 l S 0.001 w [] 0 d [] 0 d 2.25 w 26.14 753.83 m 568.3 753.83 l S 0.001 w [] 0 d [] 0 d 2.25 w 26.14 734.58 m 568.3 734.58 l S 0.001 w [] 0 d [] 0 d 2.25 w 27.22 774.15 m 27.22 733.5 l S 0.001 w [] 0 d [] 0 d 2.25 w 423.22 754.9 m 423.22 733.5 l S 0.001 w [] 0 d [] 0 d 2.25 w 468.22 754.9 m 468.22 733.5 l S 0.001 w [] 0 d [] 0 d 2.25 w 495.22 754.9 m 495.22 733.5 l S 0.001 w [] 0 d [] 0 d 2.25 w 540.22 754.9 m 540.22 733.5 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.22 774.15 m 567.22 733.5 l S 0.001 w [] 0 d /F1 12 Tf BT 1 0 0 1 33.75 759.89 Tm (Are there any outstanding requirements from the last inspection?)Tj ET 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S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 577.34 m 568.3 577.34 l S 0.001 w [] 0 d [] 0 d 2.25 w 92.17 578.42 m 92.17 43.47 l S 0.001 w [] 0 d [] 0 d 2.25 w 198.52 578.42 m 198.52 43.47 l S 0.001 w [] 0 d [] 0 d 2.25 w 290.57 578.42 m 290.57 43.47 l S 0.001 w [] 0 d [] 0 d 2.25 w 474.92 578.42 m 474.92 43.47 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 681.33 m 568.4 681.33 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 609.9 m 568.4 609.9 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 577.34 m 568.4 577.34 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 303.65 m 568.3 303.65 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 44.54 m 568.3 44.54 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 682.4 m 30.07 576.27 l S 0.001 w [] 0 d [] 0 d 2.25 w 92.12 610.97 m 92.12 576.27 l S 0.001 w [] 0 d [] 0 d 2.25 w 198.52 610.97 m 198.52 576.27 l S 0.001 w [] 0 d [] 0 d 2.25 w 290.62 610.97 m 290.62 576.27 l S 0.001 w [] 0 d [] 0 d 2.25 w 475.02 610.97 m 475.02 576.27 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.32 682.4 m 567.32 576.27 l S 0.001 w [] 0 d /F1 16 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 664.12 Tm (Outstanding statutory requirements)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F1 12 Tf BT 1 0 0 1 34.05 645.7 Tm (These are requirements that were set at the previous inspection, but have still not )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 631.12 Tm (been met.)Tj ET /F1 12 Tf BT 1 0 0 1 95.57 631.12 Tm ( )Tj ET /F1 12 Tf BT 1 0 0 1 104.02 631.12 Tm (They say what the registered person had to do to meet the Care Standards )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 616.54 Tm (Act 2000, )Tj ET /F1 12 Tf BT 1 0 0 1 96.58 616.54 Tm ( Regulations 2001 and the National Minimum Standards.)Tj ET /F1 10 Tf BT 1 0 0 1 31.2 598.72 Tm (No.)Tj ET /F1 10 Tf BT 1 0 0 1 96.1 595.72 Tm (Standard)Tj ET /F1 10 Tf BT 1 0 0 1 202.5 595.72 Tm (Regulation)Tj ET /F1 10 Tf BT 1 0 0 1 294.6 595.72 Tm (Requirement)Tj ET /F1 10 Tf BT 1 0 0 1 479 595.72 Tm (Timescale for )Tj ET /F1 10 Tf BT 1 0 0 1 479 583.57 Tm (action)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 561.16 Tm (1)Tj ET /F1 12 Tf BT 1 0 0 1 96.15 561.16 Tm (3)Tj ET /F1 12 Tf BT 1 0 0 1 202.5 561.16 Tm (14)Tj ET /F1 12 Tf BT 1 0 0 1 294.55 561.16 Tm (The registered person should )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 546.58 Tm (not provide accommodation )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 532 Tm (to a prospective resident )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 517.42 Tm (unless a full needs )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 502.84 Tm (assessment has been carried )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 488.26 Tm (out.)Tj ET /F1 12 Tf BT 1 0 0 1 294.55 470.68 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 294.55 456.1 Tm (The management team at )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 441.52 Tm (the home must ensure that a )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 426.94 Tm (comprehensive assessment )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 412.36 Tm (is carried out prior to anyone )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 397.78 Tm (being admitted to the home )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 383.2 Tm (so that the service and staff )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 368.62 Tm (team are able to meet the )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 354.04 Tm (individual needs of the )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 339.46 Tm (person and to support them )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 324.88 Tm (appropriately to have a good )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 310.3 Tm (quality of life.)Tj ET /F1 12 Tf BT 1 0 0 1 478.9 561.16 Tm (06/02/2009)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 287.47 Tm (2)Tj ET /F1 12 Tf BT 1 0 0 1 96.15 287.47 Tm (7)Tj ET /F1 12 Tf BT 1 0 0 1 202.5 287.47 Tm (15)Tj ET /F1 12 Tf BT 1 0 0 1 294.55 287.47 Tm (The registered person must )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 272.89 Tm (prepare a care plan in )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 258.31 Tm (consultation with the )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 243.73 Tm (resident or their )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 229.15 Tm (representative to )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 214.57 Tm (demonstrate how their )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 199.99 Tm (individual needs are to be )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 185.41 Tm (met by the home. This )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 170.83 Tm (should be kept under review )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 156.25 Tm (and updated as necessary.)Tj ET /F1 12 Tf BT 1 0 0 1 294.55 138.67 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 294.55 124.09 Tm (The care plans at West Lodge )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 109.51 Tm (do not detail the specific )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 94.93 Tm (actions staff are to take to )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 80.35 Tm (support the people that live )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 65.77 Tm (at the home. Changes in )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 51.19 Tm (need are not recorded.)Tj ET /F1 12 Tf BT 1 0 0 1 478.9 287.47 Tm (06/02/2009)Tj ET endstream endobj 15 0 obj<>/ProcSet [/PDF /Text /ImageB /ImageC /ImageI]>>/MediaBox[0 0 612 792]>> endobj 16 0 obj <>stream 0 J 0.75294 0.75294 0.75294 RG 19.36 w 28.35 20.75 m 583.65 20.75 l S 0.001 w /F1 11 Tf 0 0 0 rg BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 16.38 Tm (Care Homes for Older People)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F1 11 Tf BT 1 0 0 1 491.55 16.38 Tm (Page)Tj ET /F1 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 522.07 16.38 Tm (6)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F1 11 Tf BT 1 0 0 1 529.07 16.38 Tm ( of )Tj ET /F1 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 547.36 16.38 Tm (11)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr 0.95294 0.95294 0.95294 RG 739.3 w 32.32 414.45 m 564.97 414.45 l S 0.001 w 1 1 1 RG 154.8 w 31.2 603.84 m 91.05 603.84 l S 0.001 w 154.8 w 93.3 603.84 m 197.4 603.84 l S 0.001 w 154.8 w 199.65 603.84 m 289.45 603.84 l S 0.001 w 154.8 w 291.7 603.84 m 473.8 603.84 l S 0.001 w 154.8 w 476.05 603.84 m 566.1 603.84 l S 0.001 w 198.54 w 31.2 424.92 m 91.05 424.92 l S 0.001 w 198.54 w 93.3 424.92 m 197.4 424.92 l S 0.001 w 198.54 w 199.65 424.92 m 289.45 424.92 l S 0.001 w 198.54 w 291.7 424.92 m 473.8 424.92 l S 0.001 w 198.54 w 476.05 424.92 m 566.1 424.92 l S 0.001 w 198.54 w 31.2 224.13 m 91.05 224.13 l S 0.001 w 198.54 w 93.3 224.13 m 197.4 224.13 l S 0.001 w 198.54 w 199.65 224.13 m 289.45 224.13 l S 0.001 w 198.54 w 291.7 224.13 m 473.8 224.13 l S 0.001 w 198.54 w 476.05 224.13 m 566.1 224.13 l S 0.001 w 78.94 w 31.2 83.14 m 91.05 83.14 l S 0.001 w 78.94 w 93.3 83.14 m 197.4 83.14 l S 0.001 w 78.94 w 199.65 83.14 m 289.45 83.14 l S 0.001 w 78.94 w 291.7 83.14 m 473.8 83.14 l S 0.001 w 78.94 w 476.05 83.14 m 566.1 83.14 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 28.99 525.32 m 568.3 525.32 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 324.53 m 568.3 324.53 l S 0.001 w [] 0 d [] 0 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30.07 681.29 l S 0.001 w [] 0 d [] 0 d 2.25 w 92.12 716 m 92.12 681.29 l S 0.001 w [] 0 d [] 0 d 2.25 w 198.52 716 m 198.52 681.29 l S 0.001 w [] 0 d [] 0 d 2.25 w 290.62 716 m 290.62 681.29 l S 0.001 w [] 0 d [] 0 d 2.25 w 475.02 716 m 475.02 681.29 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.32 787.43 m 567.32 681.29 l S 0.001 w [] 0 d /F1 16 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 769.15 Tm (Outstanding statutory requirements)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F1 12 Tf BT 1 0 0 1 34.05 750.72 Tm (These are requirements that were set at the previous inspection, but have still not )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 736.15 Tm (been met.)Tj ET /F1 12 Tf BT 1 0 0 1 95.57 736.15 Tm ( )Tj ET /F1 12 Tf BT 1 0 0 1 104.02 736.15 Tm (They say what the registered person had to do to meet the Care Standards )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 721.57 Tm (Act 2000, )Tj ET /F1 12 Tf BT 1 0 0 1 96.58 721.57 Tm ( Regulations 2001 and the National Minimum Standards.)Tj ET /F1 10 Tf BT 1 0 0 1 31.2 703.74 Tm (No.)Tj ET /F1 10 Tf BT 1 0 0 1 96.1 700.74 Tm (Standard)Tj ET /F1 10 Tf BT 1 0 0 1 202.5 700.74 Tm (Regulation)Tj ET /F1 10 Tf BT 1 0 0 1 294.6 700.74 Tm (Requirement)Tj ET /F1 10 Tf BT 1 0 0 1 479 700.74 Tm (Timescale for )Tj ET /F1 10 Tf BT 1 0 0 1 479 688.59 Tm (action)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 666.18 Tm (3)Tj ET /F1 12 Tf BT 1 0 0 1 96.15 666.18 Tm (12)Tj ET /F1 12 Tf BT 1 0 0 1 202.5 666.18 Tm (16\(2\)\(n\))Tj ET /F1 12 Tf BT 1 0 0 1 294.55 666.18 Tm (People living at the home )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 651.6 Tm (must be provided with )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 637.03 Tm (various activities to stimulate )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 622.45 Tm (and enhance their lives.)Tj ET /F1 12 Tf BT 1 0 0 1 294.55 607.86 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 294.55 593.28 Tm (This is a repeat requirement )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 578.71 Tm (that did not meet agreed )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 564.13 Tm (timescales of 31/12/05, )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 549.54 Tm (31/05/06 and 31/08/07.)Tj ET /F1 12 Tf BT 1 0 0 1 294.55 531.97 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 478.9 666.18 Tm (31/12/2007)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 509.14 Tm (4)Tj ET /F1 12 Tf BT 1 0 0 1 96.15 509.14 Tm (12)Tj ET /F1 12 Tf BT 1 0 0 1 202.5 509.14 Tm (16)Tj ET /F1 12 Tf BT 1 0 0 1 294.55 509.14 Tm (The registered person must )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 494.55 Tm (consult with residents as far )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 479.98 Tm (as possible to determine )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 465.39 Tm (their social interests and )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 450.82 Tm (make arrangements for them )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 436.23 Tm (to engage in these.)Tj ET /F1 12 Tf BT 1 0 0 1 294.55 418.65 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 294.55 404.08 Tm (Residents quality of life )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 389.49 Tm (would improve if the )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 374.92 Tm (possibility for them to )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 360.33 Tm (engage in meaningful activity )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 345.76 Tm (on a daily basis were )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 331.17 Tm (available.)Tj ET /F1 12 Tf BT 1 0 0 1 478.9 509.14 Tm (06/02/2009)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 308.35 Tm (5)Tj ET /F1 12 Tf BT 1 0 0 1 96.15 308.35 Tm (14)Tj ET /F1 12 Tf BT 1 0 0 1 202.5 308.35 Tm (12)Tj ET /F1 12 Tf BT 1 0 0 1 294.55 308.35 Tm (The registered person must )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 293.77 Tm (ensure that the residents at )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 279.18 Tm (West Lodge are enabled as )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 264.61 Tm (far as possible to make )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 250.02 Tm (decisions and be involved in )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 235.45 Tm (choices regarding the care )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 220.87 Tm (they receive.)Tj ET /F1 12 Tf BT 1 0 0 1 294.55 203.29 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 294.55 188.71 Tm (The quality of life of the )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 174.13 Tm (residents would improve if )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 159.54 Tm (they were able to be involved )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 144.96 Tm (in making choices and taking )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 130.38 Tm (some control of their lives. )Tj ET /F1 12 Tf BT 1 0 0 1 478.9 308.35 Tm (06/02/2009)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 107.56 Tm (6)Tj ET /F1 12 Tf BT 1 0 0 1 96.15 107.56 Tm (16)Tj ET /F1 12 Tf BT 1 0 0 1 202.5 107.56 Tm (22)Tj ET /F1 12 Tf BT 1 0 0 1 294.55 107.56 Tm (The registered person must )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 92.97 Tm (ensure that any complaint )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 78.39 Tm (made under the complaints )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 63.81 Tm (procedure is fully )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 49.24 Tm (investigated, and ensure that )Tj ET /F1 12 Tf BT 1 0 0 1 478.9 107.56 Tm (06/02/2009)Tj ET endstream endobj 17 0 obj<>/ProcSet [/PDF /Text /ImageB /ImageC /ImageI]>>/MediaBox[0 0 612 792]>> 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(complaint.)Tj ET /F1 12 Tf BT 1 0 0 1 292.3 592.53 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 292.3 577.96 Tm (No complaints have been )Tj ET /F1 12 Tf BT 1 0 0 1 292.3 563.38 Tm (recorded but there was )Tj ET /F1 12 Tf BT 1 0 0 1 292.3 548.79 Tm (evidence at the inspection )Tj ET /F1 12 Tf BT 1 0 0 1 292.3 534.22 Tm (that at least one complaint )Tj ET /F1 12 Tf BT 1 0 0 1 292.3 519.64 Tm (had been made and not )Tj ET /F1 12 Tf BT 1 0 0 1 292.3 505.05 Tm (written up in the log.)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 479.98 Tm (7)Tj ET /F1 12 Tf BT 1 0 0 1 96.15 479.98 Tm (18)Tj ET /F1 12 Tf BT 1 0 0 1 202.5 479.98 Tm (13)Tj ET /F1 12 Tf BT 1 0 0 1 294.55 479.98 Tm (The registered person must )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 465.39 Tm (make arrangements to )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 450.82 Tm (ensure that people who live )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 436.23 Tm (at West Lodge are not placed )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 421.65 Tm (at risk of harm or abuse by )Tj ET /F1 12 Tf BT 1 0 0 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The registered )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 319.6 Tm (person must ensure that all )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 305.02 Tm (residents are moved and )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 290.43 Tm (aided in the correct manner )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 275.86 Tm (to prevent them experiencing )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 261.27 Tm (harm.)Tj ET /F1 12 Tf BT 1 0 0 1 294.55 243.7 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 294.55 229.12 Tm (There was insufficient )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 214.54 Tm (information available )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 199.96 Tm (regarding safeguarding )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 185.38 Tm (training at the home and )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 170.79 Tm (clear evidence that residents )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 156.21 Tm (are being harmed during )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 141.63 Tm (routine situations within the )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 127.06 Tm (home and that this is not )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 112.47 Tm (being recorded or reported.)Tj ET /F1 12 Tf BT 1 0 0 1 478.9 479.98 Tm (20/01/2009)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 89.64 Tm (8)Tj ET /F1 12 Tf BT 1 0 0 1 96.15 89.64 Tm (27)Tj ET /F1 12 Tf BT 1 0 0 1 202.5 89.64 Tm (18)Tj ET /F1 12 Tf BT 1 0 0 1 294.55 89.64 Tm (The registered person must )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 75.07 Tm (ensure that there are at all )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 60.49 Tm (times suitably qualified and )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 45.9 Tm (competent persons working )Tj ET /F1 12 Tf BT 1 0 0 1 478.9 89.64 Tm (06/02/2009)Tj ET endstream endobj 19 0 obj<>/ProcSet [/PDF /Text /ImageB /ImageC /ImageI]>>/MediaBox[0 0 612 792]>> endobj 20 0 obj <>stream 0 J 0.75294 0.75294 0.75294 RG 19.36 w 28.35 20.75 m 583.65 20.75 l S 0.001 w /F1 11 Tf 0 0 0 rg BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 16.38 Tm (Care Homes for Older People)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F1 11 Tf BT 1 0 0 1 491.55 16.38 Tm (Page)Tj ET /F1 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 522.07 16.38 Tm (8)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F1 11 Tf BT 1 0 0 1 529.07 16.38 Tm ( of )Tj ET /F1 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 547.36 16.38 Tm (11)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr 0.95294 0.95294 0.95294 RG 739.3 w 32.32 414.45 m 564.97 414.45 l S 0.001 w 1 1 1 RG 213.12 w 31.2 574.68 m 91.05 574.68 l S 0.001 w 213.12 w 93.3 574.68 m 197.4 574.68 l S 0.001 w 213.12 w 199.65 574.68 m 289.45 574.68 l S 0.001 w 213.12 w 291.7 574.68 m 473.8 574.68 l S 0.001 w 213.12 w 476.05 574.68 m 566.1 574.68 l S 0.001 w 213.12 w 31.2 359.32 m 91.05 359.32 l S 0.001 w 213.12 w 93.3 359.32 m 197.4 359.32 l S 0.001 w 213.12 w 199.65 359.32 m 289.45 359.32 l S 0.001 w 213.12 w 291.7 359.32 m 473.8 359.32 l S 0.001 w 213.12 w 476.05 359.32 m 566.1 359.32 l S 0.001 w 206.83 w 31.2 147.09 m 91.05 147.09 l S 0.001 w 206.83 w 93.3 147.09 m 197.4 147.09 l S 0.001 w 206.83 w 199.65 147.09 m 289.45 147.09 l S 0.001 w 206.83 w 291.7 147.09 m 473.8 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Regulations 2001 and the National Minimum Standards.)Tj ET /F1 10 Tf BT 1 0 0 1 31.2 703.74 Tm (No.)Tj ET /F1 10 Tf BT 1 0 0 1 96.1 700.74 Tm (Standard)Tj ET /F1 10 Tf BT 1 0 0 1 202.5 700.74 Tm (Regulation)Tj ET /F1 10 Tf BT 1 0 0 1 294.6 700.74 Tm (Requirement)Tj ET /F1 10 Tf BT 1 0 0 1 479 700.74 Tm (Timescale for )Tj ET /F1 10 Tf BT 1 0 0 1 479 688.59 Tm (action)Tj ET /F1 12 Tf BT 1 0 0 1 292.3 671.43 Tm (at the care home in such )Tj ET /F1 12 Tf BT 1 0 0 1 292.3 656.85 Tm (numbers as are appropriate )Tj ET /F1 12 Tf BT 1 0 0 1 292.3 642.28 Tm (for the health and welfare of )Tj ET /F1 12 Tf BT 1 0 0 1 292.3 627.7 Tm (the people who live in the )Tj ET /F1 12 Tf BT 1 0 0 1 292.3 613.11 Tm (home.)Tj ET /F1 12 Tf BT 1 0 0 1 292.3 592.53 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 292.3 577.96 Tm (This is in relation to 1 waking )Tj ET /F1 12 Tf BT 1 0 0 1 292.3 563.38 Tm (night staff on duty when 3 )Tj ET /F1 12 Tf BT 1 0 0 1 292.3 548.79 Tm (residents require 2 carers to )Tj ET /F1 12 Tf BT 1 0 0 1 292.3 534.22 Tm (provide their support, the )Tj ET /F1 12 Tf BT 1 0 0 1 292.3 519.64 Tm (layout of the home is )Tj ET /F1 12 Tf BT 1 0 0 1 292.3 505.05 Tm (complex and some staff have )Tj ET /F1 12 Tf BT 1 0 0 1 292.3 490.48 Tm (expressed that the staffing )Tj ET /F1 12 Tf BT 1 0 0 1 292.3 475.89 Tm (level is not adequate.)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 450.82 Tm (9)Tj ET /F1 12 Tf BT 1 0 0 1 96.15 450.82 Tm (29)Tj ET /F1 12 Tf BT 1 0 0 1 202.5 450.82 Tm (19)Tj ET /F1 12 Tf BT 1 0 0 1 294.55 450.82 Tm (The registered person must )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 436.23 Tm (ensure that all recruitment )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 421.65 Tm (checks necessary to promote )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 407.08 Tm (and protect the safety and )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 392.49 Tm (welfare of people living at )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 377.92 Tm (the home are made prior to )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 363.33 Tm (new staff starting work at )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 348.76 Tm (the home.)Tj ET /F1 12 Tf BT 1 0 0 1 294.55 331.17 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 294.55 316.6 Tm (Recruitment checks such as )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 302.02 Tm (CRB and POVAFirst checks )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 287.43 Tm (must be undertaken to )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 272.86 Tm (protect residents from )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 258.27 Tm (potential harm and abuse.)Tj ET /F1 12 Tf BT 1 0 0 1 478.9 450.82 Tm (06/02/2009)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 235.45 Tm (10)Tj ET /F1 12 Tf BT 1 0 0 1 96.15 235.45 Tm (30)Tj ET /F1 12 Tf BT 1 0 0 1 202.5 235.45 Tm (18)Tj ET /F1 12 Tf BT 1 0 0 1 294.55 235.45 Tm (The registered person must )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 220.87 Tm (ensure that the staff team )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 206.29 Tm (receive training appropriate )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 191.71 Tm (to the work they are to )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 177.13 Tm (perform.)Tj ET /F1 12 Tf BT 1 0 0 1 294.55 159.54 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 294.55 144.96 Tm (This is because there is an )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 130.38 Tm (unclear picture of training )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 115.81 Tm (completed at the home and )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 101.22 Tm (no clear evidence to suggest )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 86.64 Tm (that all staff have completed )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 72.07 Tm (core training and specialist )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 57.49 Tm (training or that this is )Tj ET /F1 12 Tf BT 1 0 0 1 478.9 235.45 Tm (27/03/2009)Tj ET endstream endobj 21 0 obj<>/ProcSet [/PDF /Text /ImageB /ImageC /ImageI]>>/MediaBox[0 0 612 792]>> endobj 22 0 obj <>stream 0 J 0.75294 0.75294 0.75294 RG 19.36 w 28.35 20.75 m 583.65 20.75 l S 0.001 w /F1 11 Tf 0 0 0 rg BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 16.38 Tm (Care Homes for Older People)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F1 11 Tf BT 1 0 0 1 491.55 16.38 Tm (Page)Tj ET /F1 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 522.07 16.38 Tm (9)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F1 11 Tf BT 1 0 0 1 529.07 16.38 Tm ( of )Tj ET /F1 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 547.36 16.38 Tm (11)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr 0.95294 0.95294 0.95294 RG 491.73 w 32.32 538.23 m 564.97 538.23 l S 0.001 w 1 1 1 RG 17.58 w 31.2 672.46 m 91.05 672.46 l S 0.001 w 17.58 w 93.3 672.46 m 197.4 672.46 l S 0.001 w 17.58 w 199.65 672.46 m 289.45 672.46 l S 0.001 w 17.58 w 291.7 672.46 m 473.8 672.46 l S 0.001 w 17.58 w 476.05 672.46 m 566.1 672.46 l S 0.001 w 154.8 w 31.2 584.02 m 91.05 584.02 l S 0.001 w 154.8 w 93.3 584.02 m 197.4 584.02 l S 0.001 w 154.8 w 199.65 584.02 m 289.45 584.02 l S 0.001 w 154.8 w 291.7 584.02 m 473.8 584.02 l S 0.001 w 154.8 w 476.05 584.02 m 566.1 584.02 l S 0.001 w 213.12 w 31.2 397.8 m 91.05 397.8 l S 0.001 w 213.12 w 93.3 397.8 m 197.4 397.8 l S 0.001 w 213.12 w 199.65 397.8 m 289.45 397.8 l S 0.001 w 213.12 w 291.7 397.8 m 473.8 397.8 l S 0.001 w 213.12 w 476.05 397.8 m 566.1 397.8 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 28.99 662.54 m 568.3 662.54 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 505.49 m 568.3 505.49 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 683.45 m 30.07 289.04 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.22 683.45 m 567.22 289.04 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 714.92 m 568.4 714.92 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 682.37 m 568.3 682.37 l S 0.001 w [] 0 d [] 0 d 2.25 w 92.17 683.45 m 92.17 289.04 l S 0.001 w [] 0 d [] 0 d 2.25 w 198.52 683.45 m 198.52 289.04 l S 0.001 w [] 0 d [] 0 d 2.25 w 290.57 683.45 m 290.57 289.04 l S 0.001 w [] 0 d [] 0 d 2.25 w 474.92 683.45 m 474.92 289.04 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 786.35 m 568.4 786.35 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 714.92 m 568.4 714.92 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 682.37 m 568.4 682.37 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 662.54 m 568.3 662.54 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 505.49 m 568.3 505.49 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 290.12 m 568.3 290.12 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 787.43 m 30.07 681.29 l S 0.001 w [] 0 d [] 0 d 2.25 w 92.12 716 m 92.12 681.29 l S 0.001 w [] 0 d [] 0 d 2.25 w 198.52 716 m 198.52 681.29 l S 0.001 w [] 0 d [] 0 d 2.25 w 290.62 716 m 290.62 681.29 l S 0.001 w [] 0 d [] 0 d 2.25 w 475.02 716 m 475.02 681.29 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.32 787.43 m 567.32 681.29 l S 0.001 w [] 0 d /F1 16 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 769.15 Tm (Outstanding statutory requirements)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F1 12 Tf BT 1 0 0 1 34.05 750.72 Tm (These are requirements that were set at the previous inspection, but have still not )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 736.15 Tm (been met.)Tj ET /F1 12 Tf BT 1 0 0 1 95.57 736.15 Tm ( )Tj ET /F1 12 Tf BT 1 0 0 1 104.02 736.15 Tm (They say what the registered person had to do to meet the Care Standards )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 721.57 Tm (Act 2000, )Tj ET /F1 12 Tf BT 1 0 0 1 96.58 721.57 Tm ( Regulations 2001 and the National Minimum Standards.)Tj ET /F1 10 Tf BT 1 0 0 1 31.2 703.74 Tm (No.)Tj ET /F1 10 Tf BT 1 0 0 1 96.1 700.74 Tm (Standard)Tj ET /F1 10 Tf BT 1 0 0 1 202.5 700.74 Tm (Regulation)Tj ET /F1 10 Tf BT 1 0 0 1 294.6 700.74 Tm (Requirement)Tj ET /F1 10 Tf BT 1 0 0 1 479 700.74 Tm (Timescale for )Tj ET /F1 10 Tf BT 1 0 0 1 479 688.59 Tm (action)Tj ET /F1 12 Tf BT 1 0 0 1 292.3 671.43 Tm (updated.)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 646.35 Tm (11)Tj ET /F1 12 Tf BT 1 0 0 1 96.15 646.35 Tm (31)Tj ET /F1 12 Tf BT 1 0 0 1 202.5 646.35 Tm (10)Tj ET /F1 12 Tf BT 1 0 0 1 294.55 646.35 Tm (The registered provider and )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 631.78 Tm (the registered manager shall )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 617.2 Tm (carry on or manage the care )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 602.61 Tm (home with sufficient care, )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 588.03 Tm (competence and skill.)Tj ET /F1 12 Tf BT 1 0 0 1 294.55 570.46 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 294.55 555.88 Tm (This is in relation to the )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 541.29 Tm (manager having insufficient )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 526.72 Tm (time to effectively manage )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 512.14 Tm (the home.)Tj ET /F1 12 Tf BT 1 0 0 1 478.9 646.35 Tm (06/02/2009)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 489.3 Tm (12)Tj ET /F1 12 Tf BT 1 0 0 1 96.15 489.3 Tm (31)Tj ET /F1 12 Tf BT 1 0 0 1 202.5 489.3 Tm (18\(1\)\(a\))Tj ET /F1 12 Tf BT 1 0 0 1 294.55 489.3 Tm (The person in charge must )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 474.73 Tm (ensure that the registered )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 460.14 Tm (manager is supported to )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 445.57 Tm (work sufficient management? )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 430.98 Tm (hours to promote smooth )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 416.4 Tm (and efficient running of the )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 401.83 Tm (care home for the benefit of )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 387.24 Tm (the people living there.)Tj ET /F1 12 Tf BT 1 0 0 1 294.55 372.67 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 294.55 358.08 Tm (This is a repeat requirement )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 343.51 Tm (that did not meet agreed )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 328.92 Tm (timescales of 30/04/06 and )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 314.35 Tm (31/05/07.)Tj ET /F1 12 Tf BT 1 0 0 1 294.55 296.77 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 478.9 489.3 Tm (31/12/2007)Tj ET endstream endobj 23 0 obj<>/ProcSet [/PDF /Text /ImageB /ImageC /ImageI]>>/MediaBox[0 0 612 792]>> endobj 24 0 obj <>stream 0 J 0.75294 0.75294 0.75294 RG 19.36 w 28.35 20.75 m 583.65 20.75 l S 0.001 w /F1 11 Tf 0 0 0 rg BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 16.38 Tm (Care Homes for Older People)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F1 11 Tf BT 1 0 0 1 491.55 16.38 Tm (Page)Tj ET /F1 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 522.07 16.38 Tm (10)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F1 11 Tf BT 1 0 0 1 536.06 16.38 Tm ( of )Tj ET /F1 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 554.36 16.38 Tm (11)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F1 16 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 770.27 Tm (Requirements and recommendations from this inspection:)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F1 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 754.85 Tm ()Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr 0.95294 0.95294 0.95294 RG 108.12 w 32.32 692.47 m 564.97 692.47 l S 0.001 w 1 1 1 RG 20.58 w 31.2 649.83 m 91.05 649.83 l S 0.001 w 20.58 w 93.3 649.83 m 197.4 649.83 l S 0.001 w 20.58 w 199.65 649.83 m 289.45 649.83 l S 0.001 w 20.58 w 291.7 649.83 m 473.8 649.83 l S 0.001 w 20.58 w 476.05 649.83 m 566.1 649.83 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 30.07 662.32 m 30.07 637.34 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.22 662.32 m 567.22 637.34 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 693.79 m 568.4 693.79 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 661.24 m 568.3 661.24 l S 0.001 w [] 0 d [] 0 d 2.25 w 92.17 662.32 m 92.17 637.34 l S 0.001 w [] 0 d [] 0 d 2.25 w 198.52 662.32 m 198.52 637.34 l S 0.001 w [] 0 d [] 0 d 2.25 w 290.57 662.32 m 290.57 637.34 l S 0.001 w [] 0 d [] 0 d 2.25 w 474.92 662.32 m 474.92 637.34 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 748.78 m 568.4 748.78 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 693.79 m 568.4 693.79 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 661.24 m 568.4 661.24 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 638.41 m 568.3 638.41 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 749.86 m 30.07 660.17 l S 0.001 w [] 0 d [] 0 d 2.25 w 92.12 694.87 m 92.12 660.17 l S 0.001 w [] 0 d [] 0 d 2.25 w 198.52 694.87 m 198.52 660.17 l S 0.001 w [] 0 d [] 0 d 2.25 w 290.62 694.87 m 290.62 660.17 l S 0.001 w [] 0 d [] 0 d 2.25 w 475.02 694.87 m 475.02 660.17 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.32 749.86 m 567.32 660.17 l S 0.001 w [] 0 d /F1 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 34.05 732.6 Tm (Immediate requirements:)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F1 12 Tf BT 1 0 0 1 34.05 715.02 Tm (These are immediate requirements that were set on the day we visited this care home. )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 700.44 Tm (The registered person had to meet these within 48 hours.)Tj ET /F1 10 Tf BT 1 0 0 1 31.2 682.62 Tm (No.)Tj ET /F1 10 Tf BT 1 0 0 1 96.1 679.62 Tm (Standard)Tj ET /F1 10 Tf BT 1 0 0 1 202.5 679.62 Tm (Regulation)Tj ET /F1 10 Tf BT 1 0 0 1 294.6 679.62 Tm (Requirement)Tj ET /F1 10 Tf BT 1 0 0 1 479 679.62 Tm (Timescale for )Tj ET /F1 10 Tf BT 1 0 0 1 479 667.47 Tm (action)Tj ET 0.95294 0.95294 0.95294 RG 122.12 w 32.32 537.73 m 564.97 537.73 l S 0.001 w 1 1 1 RG 20.58 w 31.2 488.08 m 91.05 488.08 l S 0.001 w 20.58 w 93.3 488.08 m 197.4 488.08 l S 0.001 w 20.58 w 199.65 488.08 m 289.45 488.08 l S 0.001 w 20.58 w 291.7 488.08 m 473.8 488.08 l S 0.001 w 20.58 w 476.05 488.08 m 566.1 488.08 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 30.07 500.58 m 30.07 475.59 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.22 500.58 m 567.22 475.59 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 532.05 m 568.4 532.05 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 499.5 m 568.3 499.5 l S 0.001 w [] 0 d [] 0 d 2.25 w 92.17 500.58 m 92.17 475.59 l S 0.001 w [] 0 d [] 0 d 2.25 w 198.52 500.58 m 198.52 475.59 l S 0.001 w [] 0 d [] 0 d 2.25 w 290.57 500.58 m 290.57 475.59 l S 0.001 w [] 0 d [] 0 d 2.25 w 474.92 500.58 m 474.92 475.59 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 601.04 m 568.4 601.04 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 532.05 m 568.4 532.05 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 499.5 m 568.4 499.5 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 476.67 m 568.3 476.67 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 602.12 m 30.07 498.42 l S 0.001 w [] 0 d [] 0 d 2.25 w 92.12 533.13 m 92.12 498.42 l S 0.001 w [] 0 d [] 0 d 2.25 w 198.52 533.13 m 198.52 498.42 l S 0.001 w [] 0 d [] 0 d 2.25 w 290.62 533.13 m 290.62 498.42 l S 0.001 w [] 0 d [] 0 d 2.25 w 475.02 533.13 m 475.02 498.42 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.32 602.12 m 567.32 498.42 l S 0.001 w [] 0 d /F1 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 587.85 Tm (Statutory requirements)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F1 12 Tf BT 1 0 0 1 34.05 567.85 Tm (These requirements set out what the registered person must do to meet the Care )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 553.28 Tm (Standards Act 2000, )Tj ET /F1 12 Tf BT 1 0 0 1 166.31 553.28 Tm (Regulations 2001 and the National Minimum Standards. The )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 538.7 Tm (registered person\(s\) must do this within the timescales we have set.)Tj ET /F1 10 Tf BT 1 0 0 1 31.2 520.88 Tm (No.)Tj ET /F1 10 Tf BT 1 0 0 1 96.1 517.88 Tm (Standard)Tj ET /F1 10 Tf BT 1 0 0 1 202.5 517.88 Tm (Regulation)Tj ET /F1 10 Tf BT 1 0 0 1 294.6 517.88 Tm (Requirement)Tj ET /F1 10 Tf BT 1 0 0 1 479 517.88 Tm (Timescale for )Tj ET /F1 10 Tf BT 1 0 0 1 479 505.73 Tm (action)Tj ET 0.95294 0.95294 0.95294 RG 125.13 w 32.32 391.48 m 564.97 391.48 l S 0.001 w 1 1 1 RG 35.16 w 31.2 347.62 m 91.05 347.62 l S 0.001 w 35.16 w 93.3 347.62 m 197.4 347.62 l S 0.001 w 35.16 w 199.65 347.62 m 566.1 347.62 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 30.07 367.4 m 30.07 327.84 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.22 367.4 m 567.22 327.84 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 386.73 m 568.4 386.73 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 366.33 m 568.3 366.33 l S 0.001 w [] 0 d [] 0 d 2.25 w 92.17 367.4 m 92.17 327.84 l S 0.001 w [] 0 d [] 0 d 2.25 w 198.52 367.4 m 198.52 327.84 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 456.3 m 568.4 456.3 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 386.73 m 568.4 386.73 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 366.33 m 568.4 366.33 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 328.92 m 568.3 328.92 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 457.37 m 30.07 365.25 l S 0.001 w [] 0 d [] 0 d 2.25 w 92.17 387.8 m 92.17 365.25 l S 0.001 w [] 0 d [] 0 d 2.25 w 198.47 387.8 m 198.47 365.25 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.32 457.37 m 567.32 365.25 l S 0.001 w [] 0 d /F1 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 34.05 440.11 Tm (Recommendations)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F1 12 Tf BT 1 0 0 1 34.05 422.53 Tm (These recommendations are taken from the best practice described in the National )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 407.95 Tm (Minimum Standards and the registered person\(s\) should consider them as a way of )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 393.37 Tm (improving their service.)Tj ET /F1 10 Tf BT 1 0 0 1 34.05 372.55 Tm (No)Tj ET /F1 10 Tf BT 1 0 0 1 96.15 372.55 Tm (Refer to Standard)Tj ET /F1 10 Tf BT 1 0 0 1 202.45 372.55 Tm (Good Practice Recommendations)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 350.14 Tm (1)Tj ET /F1 12 Tf BT 1 0 0 1 96.15 350.14 Tm (9)Tj ET /F1 12 Tf BT 1 0 0 1 202.5 350.14 Tm (The cupboard used to store controlled drugs should not be )Tj ET /F1 12 Tf BT 1 0 0 1 202.5 335.56 Tm (used to store other medicaton which is not controlled.)Tj ET endstream endobj 25 0 obj<>/ProcSet [/PDF /Text /ImageB /ImageC /ImageI]>>/MediaBox[0 0 612 792]>> endobj 26 0 obj <>stream 0 J 0.75294 0.75294 0.75294 RG 19.36 w 28.35 20.75 m 583.65 20.75 l S 0.001 w /F1 11 Tf 0 0 0 rg BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 16.38 Tm (Care Homes for Older People)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F1 11 Tf BT 1 0 0 1 491.55 16.38 Tm (Page)Tj ET /F1 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 522.07 16.38 Tm (11)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F1 11 Tf BT 1 0 0 1 536.06 16.38 Tm ( of )Tj ET /F1 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 554.36 16.38 Tm (11)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F1 14 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 768.28 Tm (Reader Information)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr 0.95294 0.95294 0.95294 RG 20.58 w 28.35 746.8 m 229.46 746.8 l S 0.001 w 1 1 1 RG 20.58 w 231.71 746.8 m 581.74 746.8 l S 0.001 w 0.95294 0.95294 0.95294 RG 20.58 w 28.35 723.97 m 229.46 723.97 l S 0.001 w 1 1 1 RG 20.58 w 231.71 723.97 m 581.74 723.97 l S 0.001 w 0.95294 0.95294 0.95294 RG 20.58 w 28.35 701.14 m 229.46 701.14 l S 0.001 w 1 1 1 RG 20.58 w 231.71 701.14 m 581.74 701.14 l S 0.001 w 0.95294 0.95294 0.95294 RG 20.58 w 28.35 678.31 m 229.46 678.31 l S 0.001 w 1 1 1 RG 20.58 w 231.71 678.31 m 581.74 678.31 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 26.14 735.39 m 583.94 735.39 l S 0.001 w [] 0 d [] 0 d 2.25 w 26.14 712.55 m 583.94 712.55 l S 0.001 w [] 0 d [] 0 d 2.25 w 26.14 689.72 m 583.94 689.72 l S 0.001 w [] 0 d [] 0 d 2.25 w 26.14 758.22 m 583.94 758.22 l S 0.001 w [] 0 d [] 0 d 2.25 w 26.14 735.39 m 583.94 735.39 l S 0.001 w [] 0 d [] 0 d 2.25 w 26.14 712.55 m 583.94 712.55 l S 0.001 w [] 0 d [] 0 d 2.25 w 26.14 689.72 m 583.94 689.72 l S 0.001 w [] 0 d [] 0 d 2.25 w 26.14 666.9 m 583.94 666.9 l S 0.001 w [] 0 d [] 0 d 2.25 w 27.22 759.29 m 27.22 665.82 l S 0.001 w [] 0 d [] 0 d 2.25 w 230.59 759.29 m 230.59 665.82 l S 0.001 w [] 0 d [] 0 d 2.25 w 582.86 759.29 m 582.86 665.82 l S 0.001 w [] 0 d /F1 12 Tf BT 1 0 0 1 31.2 742.03 Tm (Document Purpose:)Tj ET /F1 12 Tf BT 1 0 0 1 234.56 742.03 Tm (Inspection Report)Tj ET /F1 12 Tf BT 1 0 0 1 31.2 719.2 Tm (Author:)Tj ET /F1 12 Tf BT 1 0 0 1 234.56 719.2 Tm (Care Quality Commission)Tj ET /F1 12 Tf BT 1 0 0 1 31.2 696.37 Tm (Audience:)Tj ET /F1 12 Tf BT 1 0 0 1 234.56 696.37 Tm (General Public)Tj ET /F1 12 Tf BT 1 0 0 1 31.2 673.54 Tm (Further copies from:)Tj ET /F1 12 Tf BT 1 0 0 1 234.56 673.54 Tm (0870 240 7535)Tj ET /F1 12 Tf BT 1 0 0 1 335.41 673.54 Tm (\(telephone order line\))Tj ET /F1 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 652.59 Tm ()Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F1 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 638.01 Tm ()Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F1 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 623.42 Tm ()Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr 78.9 w 25.8 581.46 m 563.3 581.46 l S 0.001 w /F1 12 Tf BT 1 0 0 1 34.05 605.84 Tm (Our duty to regulate social care services is set out in the Care Standards Act 2000.)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 591.27 Tm (Copies of the National Minimum Standards )Tj ET /F1 12 Tf BT 1 0 0 1 303.94 591.27 Tm (Care Homes for Older People can be )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 576.68 Tm (found at www.dh.gov.uk or got from The Stationery Office \(TSO\) PO Box 29, St )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 562.1 Tm (Crispins, Duke Street, Norwich, NR3 1GN. Tel: 0870 600 5522. Online ordering from )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 547.53 Tm (the Stationery Office is also available: www.tso.co.uk/bookshop)Tj ET /F1 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 526.95 Tm ()Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F1 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 509.36 Tm ()Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F1 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 494.79 Tm ()Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F1 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 480.2 Tm ()Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr 34.16 w 25.8 460.61 m 563.3 460.61 l S 0.001 w /F1 20 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 455.08 Tm (Helpline:)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F1 20 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 420.92 Tm (Telephone:)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F1 20 Tf BT 1 0 0 1 147.95 420.92 Tm (03000 616161)Tj ET /F1 20 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 389.27 Tm (Email:)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F1 20 Tf BT 1 0 0 1 99.55 389.27 Tm (enquiries@cqc.org.uk)Tj ET /F1 20 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 357.61 Tm (Web: )Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F1 20 Tf BT 1 0 0 1 88.63 357.61 Tm (www.cqc.org.uk)Tj ET /F1 18 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 327.95 Tm ()Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F1 18 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 299.21 Tm ()Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F1 12 Tf BT 1 0 0 1 28.35 276.5 Tm (We want people to be able to access this information. If you would like a summary in a )Tj ET /F1 12 Tf BT 1 0 0 1 28.35 259 Tm (different format or language please contact our helpline or go to our website.)Tj ET /F1 18 Tf BT 1 0 0 1 28.35 232.98 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 28.35 210.26 Tm (Copyright \(2009\) Care Quality Commission \(CQC\). This publication may be reproduced )Tj ET /F1 12 Tf BT 1 0 0 1 28.35 192.76 Tm (in whole or in part, free of charge, in any format or medium provided that it is not used for )Tj ET /F1 12 Tf BT 1 0 0 1 28.35 175.27 Tm (commercial gain. This consent is subject to the material being reproduced accurately and )Tj ET /F1 12 Tf BT 1 0 0 1 28.35 157.77 Tm (on proviso that it is not used in a derogatory manner or misleading context. The material )Tj ET /F1 12 Tf BT 1 0 0 1 28.35 140.28 Tm (should be acknowledged as CQC copyright, with the title and date of publication of the )Tj ET /F1 12 Tf BT 1 0 0 1 28.35 122.78 Tm (document specified.)Tj ET endstream endobj 28 0 obj<>/ProcSet [/PDF /Text /ImageB /ImageC /ImageI]>>/MediaBox[0 0 612 792]>> endobj 29 0 obj <>stream %!PS-AdobeFont-1.0: Verdana Typeface and data 1996 Microsoft Corporation. All Rights Reserved %%CreationDate: Thu Oct 09 15:25:10 2008 % Converted from TrueType font 'VERDANA.TTF' by ttf2pt1 program % %%EndComments 12 dict begin /FontInfo 9 dict dup begin /version (Version 2.35) readonly def /Notice (Typeface and data 1996 Microsoft Corporation. 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