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Hiv&/庄̭M{MҺ y}&K]OJ;T}}h]i6s$!<{Rp˱beZY7/N~w_W_U7\WʿL9O!_UV߼=c$?MqToNw ;;o~1INu(=2fvJ*Z^xDKe|,7þ@ֺO%/[ )|S Ʉr`p&=7Cd|^42SU d3Hی▊z)=eo?6 M[4wYjz|4Rq<_cSᔶk {J4N3.-%[ƶZ׆5 hI(kCT ~`ܳz+#3:[}md)$QߞO*ǵoAqJXE xfRtg $MoC/yi%? 5},[#iӟįkK:FZ)V2Z]<24sG ut8`A_.t4䓎:}X>Im]\\-Ckj:j: Q@ď(~'j+ҿh߇Z/+Y-|HɄr"ךF%ҌG|q>R_xSS#:uﵸA|1ik$O .}:Yzt}2k~N ~/)ceZ}~x Ӻ6]jיD>'^+yujW6Ƥm:G ?SqTPV+`_5Y" *Dlqԭj:/n@zm)nubpt1$~j-57j{a?|E~~:mrb<08tlMGvfyA#d $*~kxG][Z>>+v68_|Gs_ ¸:Ο5'B}nsJ-YىعƥxmZg ?+#qH|ݻ M?J-cV"-p*x-wkh'x7į_Qoorwgp+}k 5 i?i{_;w;7!M?=kbՙ#-#ZPWݟQۙ} t>|6߅Óce/ؠns>54/EC~M>5%05f7n-8q m=,g ioob1ZSV'TkF].އ}c_gGb+ljbg_T#­g º:=Z}k^Wcvϳ>58g_-iBX^1]en^lO| \q Ɵtk]Ś\~3"k|{ެk*(qOB6.ZKo/鬟Vo 7E=U1Z Wߴ__χllnx=vIp>_e=+*T"80 5R=VmfExO\4{ٴNQ= B } zlV6ZN}ݣ*TJjEKsq,D/oGviVtj78R"LUW?gs_BuL-|=DAoryv>l.MRww7ogo˵i>|scLW~՟?4?8-58O;*m&?g9ӚNU{U25\DqS{]bV/&+IVX.0A*=>+/boб9tOE|#E"~x ե7rޑXPW?h~^ ]G: ud{$^y"0e8< BϾ=ŏQeleO؄O"ݞ{+[wAg1JuSqMݛR7vw}5aYO}V 'KH|ݻM?+T ^_(Domkht;?6*@(iyc~״ I.|eR3t8=z+?i $[5~~|O uNե$֑r>`v{lȵ_MW/Sr/5}oZ/&)B-B֏4¾ Z?EE-B֏4¾ Z?EE-B֏4¾ Z?EE-B֏4¾ Z?EE-B֏4¾ Z?EE-B֏4¾ Z?EE-B֏4¾ Z?EE-B֏4¾ Z?EE-B֏4¾ Z?EE-B֏4¾ Z?EE-B֏4¾ Z?EE-B֏4¾ Z?EE-B֏4¾ Z?EE-B֏4¾ Z?EE-B֏4¾ Z?EE-B֏4¾ Z?EE-B֏4¾ Z?EE-B֏4¾ Z?EE-B֏4¾ Z?EE-B֏5_x6H鰰ϯ+Eb?/C[DT*xQEHn[ endstream endobj 4 0 obj<> endobj 5 0 obj<> endobj 7 0 obj<> endobj 8 0 obj<>/XObject<>/ProcSet[/PDF/Text/ImageC]>>>> endobj 10 0 obj<>/ProcSet[/PDF/Text]>>>> endobj 12 0 obj<>/ProcSet[/PDF/Text]>>>> endobj 14 0 obj<>/ProcSet[/PDF/Text]>>>> endobj 16 0 obj<>/ProcSet[/PDF/Text]>>>> endobj 18 0 obj<>/ProcSet[/PDF/Text]>>>> endobj 20 0 obj<>/ProcSet[/PDF/Text]>>>> endobj 22 0 obj<>/ProcSet[/PDF/Text]>>>> endobj 23 0 obj<>stream %!PS-AdobeFont-1.0: Verdana Typeface and data 1996 Microsoft Corporation. All Rights Reserved %%CreationDate: Thu Oct 09 15:25:10 2008 % Converted from TrueType font 'VERDANA.TTF' by ttf2pt1 program % %%EndComments 12 dict begin /FontInfo 9 dict dup begin /version (Version 2.35) readonly def /Notice (Typeface and data 1996 Microsoft Corporation. All Rights Reserved) readonly def /FullName (Verdana) readonly def /FamilyName (Verdana) readonly def /Weight (Regular) readonly def /ItalicAngle 0.000000 def /isFixedPitch false def /UnderlinePosition -88 def /UnderlineThickness 59 def end readonly def /FontName /Verdana def /PaintType 0 def /StrokeWidth 0 def /FontType 1 def /FontMatrix [0.001 0 0 0.001 0 0] def /FontBBox {-30 -207 1447 1000} readonly def /Encoding 256 array dup 0 /.notdef put dup 1 /.notdef put dup 2 /.notdef put dup 3 /.notdef put dup 4 /.notdef put dup 5 /.notdef put dup 6 /.notdef put dup 7 /.notdef put dup 8 /.notdef put dup 9 /.notdef put dup 10 /.notdef put dup 11 /.notdef put dup 12 /.notdef put dup 13 /.notdef put dup 14 /.notdef put dup 15 /.notdef put dup 16 /.notdef put dup 17 /.notdef put dup 18 /.notdef put dup 19 /.notdef put dup 20 /.notdef put dup 21 /.notdef put dup 22 /.notdef put dup 23 /.notdef put dup 24 /.notdef put dup 25 /.notdef put dup 26 /.notdef put dup 27 /.notdef put dup 28 /.notdef put 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put dup 234 /ecircumflex put dup 235 /edieresis put dup 236 /igrave put dup 237 /iacute put dup 238 /icircumflex put dup 239 /idieresis put dup 240 /eth put dup 241 /ntilde put dup 242 /ograve put dup 243 /oacute put dup 244 /ocircumflex put dup 245 /otilde put dup 246 /odieresis put dup 247 /divide put dup 248 /oslash put dup 249 /ugrave put dup 250 /uacute put dup 251 /ucircumflex put dup 252 /udieresis put dup 253 /yacute put dup 254 /thorn put dup 255 /ydieresis put readonly def currentdict end currentfile eexec oc;jtD[2^t$cdreYjRZb@e F>" F+$l `v .H֢T)&wa{vIt%Նswg,lonrMWWIZ7p6\5JHrtPb E~1Cew|;d}Tym8 B Tc gPUcOx {OqqQF4-UټXODU8o\kswKami%ޗﶥB$S/1LW~'T^<T4PX+ԯ({A34.KUĖn%*R_g!g(F4%ٸD K~ɕy8e!lcx# |< -}^^i(XlŨ3K a[y3E7Oz,߉1N6+Pj)cpS-mR\7߃Ra0bRTl,SQYKO׏C8y'߭sU5d}DҰMۭT[I[(㏭AK9%+,E B`6P( :8|NoYo>XImF;:Bŀÿ Kt,!fa"X0*Im Srߋ{8w;Ҵ+DIZy41Żp m`Z# 2;7aޗ8~$6<+p Uk!i͢m~~ I[z)*a0wmNQ ^\تw?@ċ=0}Ơ6YWUfo&|*aGѤrvʧ:q9h@) 6u%sBo$N?J6(Ah:m~\ZXݐ^NR(>^;:i~f6{'Y &'W|-}犁$$S Cp`Ӎ+Wǧ`q4{W_E&9YXs1sZQ<*`(SaD~e 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CUXY@TX CTXY CTX%8YYYY!!!!-,KRXCe8!!Y-,KRXC8!!Y-,!! d#d@b-,!QX d#d b@/+Y`-,!QX d#dUb/+Y`-, d#d@b`#!-,&&&&Eh:-,&&&&Ehe:-,CXY-,CXY-, +# <+-,(+# #+X <@%50@`p  e  @ d 2]2?O4v" % A6O;*0Ș}-.$ ]G-#) C@/44 4CC CSVf B @  qn22????10]4&#"326%#"&'!!6632mfj/]-#G#}fT|F^Mi: &(8BR4*e@)$!;3!DO KE'* 7@ 7@7@ $@ 7$$@ $@ 7$$,p+3/+3?3/+?3/+10++]"&'&&54676632#&&'&&#"32676673UT^fWT{]^-=$&`;Bd$#2-O)3YFIIݖIFC+/0- " 6#C@-; ;L Lp#* 7* 7A!B o% p$22????10++]!!5#"4676632!&&#"326"W!*R9LC=aXqK^T~eq.^u@> PIU%'"' $4%g@#% 4 AOA S$sz* 7%< ">7@ 7@  q''% p&2]3/?3/++]?9/10+] ! !32676673&&#"<8.-xG=v1+I%+G>9yadfs0H~Ni,otziTY@<@ ?  0 @  /  /]3/]/2/9/]??32?2/10#&&#"!!!#5354632TU&jML0 Nk o 9@$4 E p D o`  n2]??D?C?B?A?@??5233554455@!5 6@q::6q@q 6ppo@o6n@n 6pfff@g 6ed@;d 6@ ?_  k@khhhPh`ha0[@[[[8@ 6@@ +*p*,--  C! C <$e2"H/ 0@PpP`p0/?o /?o 7 7 **& 9999PKKTBKKSB 2+KdRBKRXYKTXYKSXY++++++++st+ststEEha#DsEEha#DsEEha#DEh#Dst++tu++++u+++++++++s+++++++++ss++sssstssssss+ss+s+u+us+u++s+++++++++++++++++++++++++++ss+s+sss++s+s++s+++++ss+++s+++s+++++ts+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ endstream endobj 26 0 obj<> endobj 27 0 obj<>/FontDescriptor 26 0 R/DW 1000>> endobj 28 0 obj<>stream /CIDInit /ProcSet findresource begin 12 dict begin begincmap /CIDSystemInfo << /Registry (Adobe) /Ordering (UCS) /Supplement 0 >> def /CMapName /Adobe-Identity-UCS def /CMapType 2 def 1 begincodespacerange <0003><005c> endcodespacerange 28 beginbfrange <0003><0003><0020> <001d><001d><003a> <0024><0024><0041> <002b><002b><0048> <002c><002c><0049> <0035><0035><0052> <0036><0036><0053> <0044><0044><0061> <0045><0045><0062> <0046><0046><0063> <0047><0047><0064> <0048><0048><0065> <0049><0049><0066> <004b><004b><0068> <004c><004c><0069> <004e><004e><006b> <004f><004f><006c> <0050><0050><006d> <0051><0051><006e> <0052><0052><006f> <0053><0053><0070> <0055><0055><0072> <0056><0056><0073> <0057><0057><0074> <0058><0058><0075> <0059><0059><0076> <005a><005a><0077> <005c><005c><0079> endbfrange endcmap CMapName currentdict /CMap defineresource pop end end endstream endobj 29 0 obj<>stream %!PS-AdobeFont-1.0: TimesNewRomanPSMT Typeface The Monotype Corporation plc. Data The Monotype Corporation plc/Type Solutions Inc. 1990-1992. All Rights Reserved %%CreationDate: Fri Oct 10 11:48:26 2008 % Converted from TrueType font 'TIMES.TTF' by ttf2pt1 program % %%EndComments 12 dict begin /FontInfo 9 dict dup begin /version (Version 2.76) readonly def /Notice (Typeface The Monotype Corporation plc. Data The Monotype Corporation plc/Type Solutions Inc. 1990-1992. All Rights Reserved) readonly def /FullName (Times New Roman) readonly def /FamilyName (Times New Roman) readonly def /Weight (Regular) readonly def /ItalicAngle 0.000000 def /isFixedPitch false def /UnderlinePosition -109 def /UnderlineThickness 49 def end readonly def /FontName /TimesNewRomanPSMT def /PaintType 0 def /StrokeWidth 0 def /FontType 1 def /FontMatrix [0.001 0 0 0.001 0 0] def /FontBBox {-77 -216 1009 877} readonly def /Encoding 256 array dup 0 /.notdef put dup 1 /.notdef put dup 2 /.notdef put dup 3 /.notdef put dup 4 /.notdef put dup 5 /.notdef put dup 6 /.notdef put dup 7 /.notdef put dup 8 /.notdef put dup 9 /.notdef put dup 10 /.notdef put dup 11 /.notdef put dup 12 /.notdef put dup 13 /.notdef put dup 14 /.notdef put dup 15 /.notdef put dup 16 /.notdef put dup 17 /.notdef put dup 18 /.notdef put dup 19 /.notdef put dup 20 /.notdef put dup 21 /.notdef put dup 22 /.notdef put dup 23 /.notdef put dup 24 /.notdef put dup 25 /.notdef put dup 26 /.notdef put dup 27 /.notdef put dup 28 /.notdef put dup 29 /.notdef put dup 30 /.notdef put dup 31 /.notdef put dup 32 /space put dup 33 /exclam put dup 34 /quotedbl put dup 35 /numbersign put dup 36 /dollar put dup 37 /percent put dup 38 /ampersand put dup 39 /quotesingle put dup 40 /parenleft put dup 41 /parenright put dup 42 /asterisk put dup 43 /plus put dup 44 /comma put dup 45 /hyphen put dup 46 /period put dup 47 /slash put dup 48 /zero put dup 49 /one put dup 50 /two put dup 51 /three put dup 52 /four put dup 53 /five put dup 54 /six put dup 55 /seven put dup 56 /eight put dup 57 /nine put dup 58 /colon put dup 59 /semicolon put dup 60 /less put dup 61 /equal put dup 62 /greater put dup 63 /question put dup 64 /at put dup 65 /A put dup 66 /B put dup 67 /C put dup 68 /D put dup 69 /E put dup 70 /F put dup 71 /G put dup 72 /H put dup 73 /I put dup 74 /J put dup 75 /K put dup 76 /L put dup 77 /M put dup 78 /N put dup 79 /O put dup 80 /P put dup 81 /Q put dup 82 /R put dup 83 /S put dup 84 /T put dup 85 /U put dup 86 /V put dup 87 /W put dup 88 /X put dup 89 /Y put dup 90 /Z put dup 91 /bracketleft put dup 92 /backslash put dup 93 /bracketright put dup 94 /asciicircum put dup 95 /underscore put dup 96 /grave put dup 97 /a put dup 98 /b put dup 99 /c put dup 100 /d put dup 101 /e put dup 102 /f put dup 103 /g put dup 104 /h put dup 105 /i put dup 106 /j put dup 107 /k put dup 108 /l put dup 109 /m put dup 110 /n put dup 111 /o put dup 112 /p put dup 113 /q put dup 114 /r put dup 115 /s put dup 116 /t put dup 117 /u put dup 118 /v put dup 119 /w put dup 120 /x put dup 121 /y put dup 122 /z put dup 123 /braceleft put dup 124 /bar put dup 125 /braceright put dup 126 /asciitilde put dup 127 /.notdef put dup 128 /Euro put dup 129 /.notdef put dup 130 /quotesinglbase put dup 131 /florin put dup 132 /quotedblbase put dup 133 /ellipsis put dup 134 /dagger put dup 135 /daggerdbl put dup 136 /circumflex put dup 137 /perthousand put dup 138 /Scaron put dup 139 /guilsinglleft put dup 140 /OE put dup 141 /.notdef put dup 142 /.notdef put dup 143 /.notdef put dup 144 /.notdef put dup 145 /quoteleft put dup 146 /quoteright put dup 147 /quotedblleft put dup 148 /quotedblright put dup 149 /bullet put dup 150 /endash put dup 151 /emdash put dup 152 /tilde put dup 153 /trademark put dup 154 /scaron put dup 155 /guilsinglright put dup 156 /oe put dup 157 /.notdef put dup 158 /.notdef put dup 159 /Ydieresis put dup 160 /space put dup 161 /exclamdown put dup 162 /cent put dup 163 /sterling put dup 164 /currency put dup 165 /yen put dup 166 /brokenbar put dup 167 /section put dup 168 /dieresis put dup 169 /copyright put dup 170 /ordfeminine put dup 171 /guillemotleft put dup 172 /logicalnot put dup 173 /hyphen put dup 174 /registered put dup 175 /overscore put dup 176 /degree put dup 177 /plusminus put dup 178 /twosuperior put dup 179 /threesuperior put dup 180 /acute put dup 181 /mu1 put dup 182 /paragraph put dup 183 /periodcentered put dup 184 /cedilla put dup 185 /onesuperior put dup 186 /ordmasculine put dup 187 /guillemotright put dup 188 /onequarter put dup 189 /onehalf put dup 190 /threequarters put dup 191 /questiondown put dup 192 /Agrave put dup 193 /Aacute put dup 194 /Acircumflex put dup 195 /Atilde put dup 196 /Adieresis put dup 197 /Aring put dup 198 /AE put dup 199 /Ccedilla put dup 200 /Egrave put dup 201 /Eacute put dup 202 /Ecircumflex put dup 203 /Edieresis put dup 204 /Igrave put dup 205 /Iacute put dup 206 /Icircumflex put dup 207 /Idieresis put dup 208 /Eth put dup 209 /Ntilde put dup 210 /Ograve put dup 211 /Oacute put dup 212 /Ocircumflex put dup 213 /Otilde put dup 214 /Odieresis put dup 215 /multiply put dup 216 /Oslash put dup 217 /Ugrave put dup 218 /Uacute put dup 219 /Ucircumflex put dup 220 /Udieresis put dup 221 /Yacute put dup 222 /Thorn put dup 223 /germandbls put dup 224 /agrave put dup 225 /aacute put dup 226 /acircumflex put dup 227 /atilde put dup 228 /adieresis put dup 229 /aring put dup 230 /ae put dup 231 /ccedilla put dup 232 /egrave put dup 233 /eacute put dup 234 /ecircumflex put dup 235 /edieresis put dup 236 /igrave put dup 237 /iacute put dup 238 /icircumflex put dup 239 /idieresis put dup 240 /eth put dup 241 /ntilde put dup 242 /ograve put dup 243 /oacute put dup 244 /ocircumflex put dup 245 /otilde put dup 246 /odieresis put dup 247 /divide put dup 248 /oslash put dup 249 /ugrave put dup 250 /uacute put dup 251 /ucircumflex put dup 252 /udieresis put dup 253 /yacute put dup 254 /thorn put dup 255 /ydieresis put readonly def currentdict end currentfile eexec oc;jtD[2^t$cdreYjRZb@e F>" F+$l `v .H֢T)&wa{vIt%Նswg,lonrMWWIZ7p6\5JHrtPb E~1Cew|;d}Tym8 B TcJ6*]h[zeKq)ƷW0jlBIf14%B[tnqNOדe{fC;1I^7^r5=[ySwF 5ZUͧ@;J7{Phx ғ*⿅΅V1lCd3Dk9+ ~Iic*x 2YC.eKgt_"t!Ztb$~iS[xdw +P7)%g9/-awT=JK/{ Q'y!kA,7 Α$?H}Om"s*5aks*HRUufn6i?kɝ=-0X%lϧQ4ݡ`rџ~D&#&:t]=.ok &DZђԺŠRq [j@3a*42K]sjϖjG_n 4Ϛ5. *Ly^w`ܮ64r/:!?u:};ߜ`dӤJY2R'wbTCI2CRNY2uD-.Y9y:2Cʸ`ͻq5dBpQŰ: TimM;f ]+ozY0,(Fh^ GirY E W| -R̵vVP ce޾'zH+1= PU~}fIa 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0 0 1 34.05 534.52997 Tm (Conditions of registration:)Tj 1 0 0 1 34.05 511.70001 Tm (Category\(ies\) :)Tj 1 0 0 1 302.30002 511.70001 Tm (Number of places \(if applicable\):)Tj 1 0 0 1 302.30002 494.12 Tm (Under 65)Tj 1 0 0 1 357.91998 494.12 Tm (\240\240\240\240\240\240\240\240\240\240\240\240\240\240\240\240\240 )Tj /T1_1 8 Tf 1 0 0 1 433.94998 494.12 Tm (\240)Tj /T1_1 12 Tf 1 0 0 1 436.75998 494.12 Tm (Over 65)Tj ET 28.99001 484.00998 m 567.79999 484.00998 l S 28.99001 461.17999 m 567.79999 461.17999 l S 30.07001 485.09 m 30.07001 460.10001 l S 298.32001 485.09 m 298.32001 460.10001 l S 432.51999 485.09 m 432.51999 460.10001 l S 566.71997 485.09 m 566.71997 460.10001 l S BT /T1_1 12 Tf 1 0 0 1 34.05 467.82999 Tm (dementia)Tj 1 0 0 1 302.30002 467.82999 Tm (31)Tj 1 0 0 1 436.5 467.82999 Tm (0)Tj ET 28.99001 457.81 m 567.79999 457.81 l S 28.99001 420.39999 m 567.79999 420.39999 l S 30.07001 458.88 m 30.07001 419.31998 l S 298.32001 458.88 m 298.32001 419.31998 l S 432.51999 458.88 m 432.51999 419.31998 l S 566.71997 458.88 m 566.71997 419.31998 l S BT /T1_1 12 Tf 1 0 0 1 34.05 441.62 Tm (old age, not falling within any other )Tj 1 0 0 1 34.05 427.03998 Tm (category)Tj 1 0 0 1 302.30002 441.62 Tm (0)Tj 1 0 0 1 436.5 441.62 Tm (31)Tj ET 0.95294 0.95294 0.95294 RG 20.58 w 32.32001 404.47998 m 564.46997 404.47998 l S 0.75294 0.75294 0.75294 RG 2.25 w 28.99001 417.01999 m 567.79999 417.01999 l S 28.99001 394.19 m 567.79999 394.19 l S 30.07001 418.10001 m 30.07001 393.10999 l S 566.71997 418.10001 m 566.71997 393.10999 l S BT /T1_1 12 Tf 1 0 0 1 34.05 400.84 Tm (Conditions of registration: )Tj ET 0.95294 0.95294 0.95294 RG 34 w 31.2 283.29001 m 453.25 283.29001 l S 0.75294 0.75294 0.75294 RG 2.25 w 28.99001 367.98999 m 568.10004 367.98999 l S 28.99001 301.41998 m 568.10004 301.41998 l S 28.99001 390.81998 m 568.10004 390.81998 l S 28.99001 367.98999 m 568.10004 367.98999 l S 28.99001 301.41998 m 567.79999 301.41998 l S 28.99001 265.16998 m 567.79999 265.16998 l S 30.07001 391.88998 m 30.07001 264.09 l S 454.37 302.48999 m 454.37 264.09 l S 567.01996 391.88998 m 567.01996 264.09 l S BT /T1_1 12 Tf 1 0 0 1 34.05 374.63 Tm (The maximum number of service users to be accommodated is 31)Tj 1 0 0 1 34.05 351.80002 Tm (The registered person may provide the following category of service: Car\ e home with )Tj 1 0 0 1 34.05 337.22 Tm (nursing \(N\) to service users of the following gender: Either whose pri\ mary care needs )Tj 1 0 0 1 34.05 322.63998 Tm (on admission to the home are within the following category: Dementia \(D\ E\) Old age, )Tj 1 0 0 1 34.05 308.06 Tm (not falling within any other category \(OP\))Tj 1 0 0 1 35.5 288.22998 Tm (Have there been any changes in the ownership, management or the )Tj 1 0 0 1 35.5 271.22998 Tm (service\222s registration details in the last 12 months?)Tj 1 0 0 1 458.34998 285.22998 Tm (No)Tj ET 0.95294 0.95294 0.95294 RG 17 w 31.2 252.17 m 279.25 252.17 l S 0.75294 0.75294 0.75294 RG 2.25 w 28.99001 261.79001 m 567.79999 261.79001 l S 28.99001 242.53999 m 567.79999 242.53999 l S 30.07001 262.87 m 30.07001 241.45999 l S 280.37 262.87 m 280.37 241.45999 l S 566.71997 262.87 m 566.71997 241.45999 l S BT /T1_1 12 Tf 1 0 0 1 35.5 248.61 Tm (If yes, what have they been:)Tj ET 0.95294 0.95294 0.95294 RG 20.58 w 31.2 220.50999 m 315.25 220.50999 l S 1 1 1 RG 317.5 220.50999 m 346.54999 220.50999 l S 348.80002 220.50999 m 377.89999 220.50999 l S 380.14999 220.50999 m 409.20001 220.50999 l S 411.44998 220.50999 m 440.54999 220.50999 l S 442.80002 220.50999 m 471.89999 220.50999 l S 474.14999 220.50999 m 503.20001 220.50999 l S 505.44998 220.50999 m 534.54999 220.50999 l S 536.79999 220.50999 m 565.90002 220.50999 l S 0.95294 0.95294 0.95294 RG 34 w 31.2 190.97 m 315.25 190.97 l S 1 1 1 RG 317.5 190.97 m 346.54999 190.97 l S 348.80002 190.97 m 377.89999 190.97 l S 380.14999 190.97 m 409.20001 190.97 l S 411.44998 190.97 m 440.54999 190.97 l S 442.80002 190.97 m 471.89999 190.97 l S 474.14999 190.97 m 503.20001 190.97 l S 505.44998 190.97 m 534.54999 190.97 l S 536.79999 190.97 m 565.90002 190.97 l S 0.75294 0.75294 0.75294 RG 2.25 w 28.99001 209.10001 m 568.10004 209.10001 l S 28.99001 231.92999 m 568.10004 231.92999 l S 28.99001 209.10001 m 568.10004 209.10001 l S 28.99001 172.84999 m 568.10004 172.84999 l S 30.07001 233 m 30.07001 171.76999 l S 316.37 233 m 316.37 171.76999 l S 347.66998 233 m 347.66998 171.76999 l S 379.01999 233 m 379.01999 171.76999 l S 410.31998 233 m 410.31998 171.76999 l S 441.66998 233 m 441.66998 171.76999 l S 473.01999 233 m 473.01999 171.76999 l S 504.31998 233 m 504.31998 171.76999 l S 535.66998 233 m 535.66998 171.76999 l S 567.01996 233 m 567.01996 171.76999 l S BT /T1_1 12 Tf 1 0 0 1 35.5 218.73999 Tm (Date of last key inspection:)Tj 1 0 0 1 320.35001 215.73999 Tm (2)Tj 1 0 0 1 351.64999 215.73999 Tm (0)Tj 1 0 0 1 383 215.73999 Tm (0)Tj 1 0 0 1 414.30002 215.73999 Tm (3)Tj 1 0 0 1 445.64999 215.73999 Tm (2)Tj 1 0 0 1 477 215.73999 Tm (0)Tj 1 0 0 1 508.30002 215.73999 Tm (0)Tj 1 0 0 1 539.64996 215.73999 Tm (8)Tj 1 0 0 1 35.5 195.90999 Tm (Date of last annual service review \(if )Tj /TT0 12 Tf ( 2 0 0 3 2 0 0 9)Tj /T1_1 12 Tf 1 0 0 1 35.5 178.90999 Tm (applicable\):)Tj ET 0.95294 0.95294 0.95294 RG 17 w 31.2 153.73 m 565.90002 153.73 l S 0.75294 0.75294 0.75294 RG 2.25 w 28.99001 144.10001 m 568.10004 144.10001 l S 28.99001 163.34999 m 568.10004 163.34999 l S 28.99001 144.10001 m 568.10004 144.10001 l S 28.99001 53.35001 m 568.10004 53.35001 l S 30.07001 164.42999 m 30.07001 52.27 l S 567.01996 164.42999 m 567.01996 52.27 l S BT /T1_1 12 Tf 1 0 0 1 35.5 150.17 Tm (Brief description of the )Tj 1 0 0 1 177.31 150.17 Tm (service)Tj 1 0 0 1 35.5 130.92 Tm (Stone House Nursing Home is situated in a country road, within 20 minute\ s drive from )Tj 1 0 0 1 35.5 113.92 Tm (the main Aylesbury town. The Home is a large older house set in well-kep\ t, large )Tj 1 0 0 1 35.5 96.92 Tm (gardens. The home is able to provide nursing accommodation for 31 Servic\ e Users with )Tj 1 0 0 1 35.5 79.92 Tm (an additional category for Service Users diagnosed with Dementia. A Regi\ stered Nurse )Tj 1 0 0 1 35.5 62.92 Tm (manages the home.)Tj ET endstream endobj 428 0 obj 798 endobj 429 0 obj<>stream 0 0 0 rg 1 i BT /T1_0 10 Tf 0 Tc 0 Tw 0 Ts 100 Tz 0 Tr 1 0 0 1 28.35001 833.08997 Tm (\240)Tj ET 0.75294 0.75294 0.75294 RG 20.58 w 10 M 0 j 0 J []0 d 28.35001 35.56 m 566.92999 35.56 l S 0 0 0 RG 0.5 w BT /T1_1 11 Tf 2 Tr 1 0 0 1 31.2 31.8 Tm (Annual Service Review)Tj 0 Tr 1 0 0 1 477.67999 31.8 Tm (Page )Tj 2 Tr 1 0 0 1 508.20999 31.8 Tm (3)Tj 0 Tr 1 0 0 1 515.20001 31.8 Tm ( of )Tj 2 Tr 1 0 0 1 533.48999 31.8 Tm (8)Tj ET 0.75294 0.75294 0.75294 RG 2.25 w 28.99001 813.64996 m 568.10004 813.64996 l S 28.99001 777.40002 m 568.10004 777.40002 l S 30.07001 814.72998 m 30.07001 776.32996 l S 567.01996 814.72998 m 567.01996 776.32996 l S BT /T1_1 12 Tf 0 Tr 1 0 0 1 33.25 802.71997 Tm (\240)Tj 1 0 0 1 33.25 785.71997 Tm (Please contact the Provider for the current range of fees. )Tj ET endstream endobj 430 0 obj 5210 endobj 431 0 obj<>stream 0 0 0 rg 1 i BT /T1_0 10 Tf 0 Tc 0 Tw 0 Ts 100 Tz 0 Tr 1 0 0 1 28.35001 833.08997 Tm (\240)Tj ET 0.75294 0.75294 0.75294 RG 20.58 w 10 M 0 j 0 J []0 d 28.35001 35.56 m 566.92999 35.56 l S 0 0 0 RG 0.5 w BT /T1_1 11 Tf 2 Tr 1 0 0 1 31.2 31.8 Tm (Annual Service Review)Tj 0 Tr 1 0 0 1 477.67999 31.8 Tm (Page )Tj 2 Tr 1 0 0 1 508.20999 31.8 Tm (4)Tj 0 Tr 1 0 0 1 515.20001 31.8 Tm ( of )Tj 2 Tr 1 0 0 1 533.48999 31.8 Tm (8)Tj /C2_0 14 Tf 0 Tr 1 0 0 1 28.35001 782.64996 Tm <0036004800550059004C00460048000300580053004700440057004800030056004C00510046004800030057004B00480003004F0044005600570003004E0048005C0003004C005100560053004800460057004C00520051000300520055000300440051005100580044004F00030056004800550059004C004600480003005500480059004C0048005A001D>Tj ET 0.95294 0.95294 0.95294 RG 20.58 w 31.2 767.10999 m 565.60004 767.10999 l S 0.75294 0.75294 0.75294 RG 2.25 w 28.99001 755.70001 m 567.79999 755.70001 l S 28.99001 778.52997 m 567.79999 778.52997 l S 28.99001 755.70001 m 567.79999 755.70001 l S 28.99001 397.53 m 567.79999 397.53 l S 30.07001 779.60999 m 30.07001 396.44998 l S 566.71997 779.60999 m 566.71997 396.44998 l S BT /T1_1 12 Tf 1 0 0 1 34.05 762.33997 Tm (What did we do for this annual service review?)Tj 1 0 0 1 34.05 739.51001 Tm (We looked at all the information that we have received, or asked for sin\ ce the last key )Tj 1 0 0 1 34.05 724.92999 Tm (inspection or annual service review.)Tj 1 0 0 1 34.05 710.34998 Tm (\240)Tj 1 0 0 1 34.05 695.76996 Tm (This included)Tj 1 0 0 1 34.05 681.19 Tm (\240)Tj 1 0 0 1 34.05 666.60999 Tm (The annual quality assurance assessment \(AQAA\) that was sent to us by \ the service. )Tj 1 0 0 1 34.05 652.02997 Tm (The AQAA is a self-assessment that focuses on how well outcomes are bein\ g met for )Tj 1 0 0 1 34.05 637.45001 Tm (people using the service. It also gave us some numerical information abo\ ut the service.)Tj 1 0 0 1 34.05 622.87 Tm (\240)Tj 1 0 0 1 34.05 608.28998 Tm (Surveys returned to us by people using the service and from other people\ with an )Tj 1 0 0 1 34.05 593.70996 Tm (interest in the service.)Tj 1 0 0 1 34.05 579.13 Tm (\240)Tj 1 0 0 1 34.05 564.54999 Tm (Information we have about how the service has managed any complaints.)Tj 1 0 0 1 34.05 549.96997 Tm (\240)Tj 1 0 0 1 34.05 535.39001 Tm (What the service has told us about things that have happened in the serv\ ice, these are )Tj 1 0 0 1 34.05 520.81 Tm (called notifications and are a legal requirement.)Tj 1 0 0 1 34.05 506.22998 Tm (\240)Tj 1 0 0 1 34.05 491.64999 Tm (The previous key inspection and the results of any other visits that we \ have made to )Tj 1 0 0 1 34.05 477.06998 Tm (the service in the last 12 months.)Tj 1 0 0 1 34.05 462.48999 Tm (\240)Tj 1 0 0 1 34.05 447.91 Tm (Relevant information from other organisations.)Tj 1 0 0 1 34.05 433.32999 Tm (\240)Tj 1 0 0 1 34.05 418.75 Tm (What other people have told us about the service.)Tj 1 0 0 1 34.05 404.16998 Tm (\240)Tj ET 0.95294 0.95294 0.95294 RG 20.58 w 31.2 366.85999 m 565.60004 366.85999 l S 0.75294 0.75294 0.75294 RG 2.25 w 28.99001 355.44998 m 567.79999 355.44998 l S 28.99001 378.28 m 567.79999 378.28 l S 28.99001 355.44998 m 567.79999 355.44998 l S 28.99001 61.22 m 567.79999 61.22 l S 30.07001 379.35999 m 30.07001 60.14999 l S 566.71997 379.35999 m 566.71997 60.14999 l S BT /T1_1 12 Tf 1 0 0 1 34.05 362.09 Tm (What has this told us about the service?)Tj 1 0 0 1 34.05 339.25998 Tm (The home sent us their annual quality assurance assessment \(AQAA\) when\ we asked )Tj 1 0 0 1 34.05 324.67999 Tm (for it. It was informative and outlined what progress and improvements h\ ave been )Tj 1 0 0 1 34.05 310.10001 Tm (made within the home and what it aims to achieve over the next year.)Tj 1 0 0 1 34.05 295.51999 Tm (\240)Tj 1 0 0 1 34.05 280.94 Tm (Surveys were sent to ten service users, six social and health care profe\ ssionals, )Tj 1 0 0 1 34.05 266.35999 Tm (eighteen staff and ten relatives. Completed surveys were received from s\ even service )Tj 1 0 0 1 34.05 251.78 Tm (users, one social and health care professional, nine staff and six relat\ ives in respect of )Tj 1 0 0 1 34.05 237.2 Tm (this annual service review and the feedback from those have been incorpo\ rated into )Tj 1 0 0 1 34.05 222.62 Tm (the report.)Tj 1 0 0 1 34.05 208.03999 Tm (\240)Tj 1 0 0 1 34.05 193.45999 Tm (The AQAA tells us that service users are provided with the key informati\ on on the )Tj 1 0 0 1 34.05 178.87999 Tm (home and that new service users are admitted only on the basis of a full\ assessment )Tj 1 0 0 1 34.05 164.3 Tm (undertaken by people trained to do so. Prospective service users are inv\ ited to visit the )Tj 1 0 0 1 34.05 149.72 Tm (home and move in on a trial basis before they or their representatives m\ ake a decision )Tj 1 0 0 1 34.05 135.14 Tm (to stay.)Tj 1 0 0 1 34.05 120.56 Tm (\240)Tj 1 0 0 1 34.05 105.98 Tm (The AQAA tells us that comprehensive person centred care plans are in pl\ ace and that )Tj 1 0 0 1 34.05 91.40001 Tm (risks are managed in a positive way to help service users lead the life \ they want. Risk )Tj 1 0 0 1 34.05 76.82001 Tm (assessments, which are regularly reviewed, are included in the care plan\ . The AQAA )Tj ET endstream endobj 432 0 obj 5512 endobj 433 0 obj<>stream 0 0 0 rg 1 i BT /T1_0 10 Tf 0 Tc 0 Tw 0 Ts 100 Tz 0 Tr 1 0 0 1 28.35001 833.08997 Tm (\240)Tj ET 0.75294 0.75294 0.75294 RG 20.58 w 10 M 0 j 0 J []0 d 28.35001 35.56 m 566.92999 35.56 l S 0 0 0 RG 0.5 w BT /T1_1 11 Tf 2 Tr 1 0 0 1 31.2 31.8 Tm (Annual Service Review)Tj 0 Tr 1 0 0 1 477.67999 31.8 Tm (Page )Tj 2 Tr 1 0 0 1 508.20999 31.8 Tm (5)Tj 0 Tr 1 0 0 1 515.20001 31.8 Tm ( of )Tj 2 Tr 1 0 0 1 533.48999 31.8 Tm (8)Tj ET 0.75294 0.75294 0.75294 RG 2.25 w 28.99001 813.64996 m 567.79999 813.64996 l S 28.99001 62.35001 m 567.79999 62.35001 l S 30.07001 814.72998 m 30.07001 61.27 l S 566.71997 814.72998 m 566.71997 61.27 l S BT /T1_1 12 Tf 0 Tr 1 0 0 1 31.8 802.71997 Tm (confirms that service users have access to all health care facilities in\ the local )Tj 1 0 0 1 31.8 788.13995 Tm (community which ensures individual health care needs are met. Staff have\ access to )Tj 1 0 0 1 31.8 773.56 Tm (specialist training to support them in their roles in dealing with healt\ h care matters and )Tj 1 0 0 1 31.8 758.97998 Tm (death which ensures that service users needs are understood and met and \ that service )Tj 1 0 0 1 31.8 744.40002 Tm (users are treated sensitively at the time of their death.)Tj 1 0 0 1 31.8 729.82001 Tm (\240)Tj 1 0 0 1 31.8 715.23999 Tm (Service users are supported with their medication by staff trained in th\ is role with )Tj 1 0 0 1 31.8 700.65997 Tm (policies and procedures in place to support practice.)Tj 1 0 0 1 31.8 686.07996 Tm (\240)Tj 1 0 0 1 31.8 671.5 Tm (The home has improved the service it offers by appointing a dignity cham\ pion within )Tj 1 0 0 1 31.8 656.91998 Tm (the home, to empower their care assistants and encourage team spirit .Pl\ ans for )Tj 1 0 0 1 31.8 642.33997 Tm (improvement over the next 12 months is to provide further in house train\ ing facilitated )Tj 1 0 0 1 31.8 627.76001 Tm (by the Registered Nurse.)Tj 1 0 0 1 31.8 613.17999 Tm (\240)Tj 1 0 0 1 31.8 598.60004 Tm (The AQAA tells us that service users are able to enjoy a full and stimul\ ating lifestyle )Tj 1 0 0 1 31.8 584.01996 Tm (with a variety of options to choose from. The home actively encourage an\ d provide )Tj 1 0 0 1 31.8 569.44 Tm (imaginative and varied opportunities for people using the service to dev\ elop and )Tj 1 0 0 1 31.8 554.85999 Tm (maintain social, emotional, communication and independent living skills \ where )Tj 1 0 0 1 31.8 540.27997 Tm (appropriate.)Tj 1 0 0 1 31.8 525.70001 Tm (\240)Tj 1 0 0 1 31.8 511.12 Tm (The AQAA tells us family links are promoted and the home offers a flexib\ le visiting )Tj 1 0 0 1 31.8 496.53998 Tm (policy. The home has a chef which ensures that service users have a choi\ ce of a varied )Tj 1 0 0 1 31.8 481.95999 Tm (menu with special diets catered for. Plans for improvement for the next \ 12 months is )Tj 1 0 0 1 31.8 467.37997 Tm (to employ a volunteer to support activities, to develop a sensory garden\ , to organise )Tj 1 0 0 1 31.8 452.80002 Tm (more workshops for people with dementia and to continue with small group\ outings )Tj 1 0 0 1 31.8 438.22 Tm (and quality time for individuals.)Tj 1 0 0 1 31.8 423.63998 Tm (\240)Tj 1 0 0 1 31.8 409.06 Tm (The AQAA indicates that the home has had one complaint in the previous 1\ 2 months. )Tj 1 0 0 1 31.8 394.47998 Tm (The AQAA tells us that a complaints procedure is in place and this is ma\ de available to )Tj 1 0 0 1 31.8 379.89999 Tm (service users and representatives with records maintained of all complai\ nts made. The )Tj 1 0 0 1 31.8 365.31998 Tm (Commission received a complaint in respect of this service in February 2\ 009 and )Tj 1 0 0 1 31.8 350.73999 Tm (following a random inspection on the 26th February 2009 it was assessed \ as being )Tj 1 0 0 1 31.8 336.16 Tm (unfounded.)Tj 1 0 0 1 31.8 321.57999 Tm (\240)Tj 1 0 0 1 31.8 307 Tm (Written feedback received from service users confirm that six out of the\ seven service )Tj 1 0 0 1 31.8 292.41998 Tm (users who responded know how to make a complaint. One person did not ans\ wer this )Tj 1 0 0 1 31.8 277.84 Tm (question. Written feedback from staff confirms that they know what to do\ if someone )Tj 1 0 0 1 31.8 263.25998 Tm (has concerns about the home. Written feedback from relatives confirms th\ at five out of )Tj 1 0 0 1 31.8 248.67999 Tm (the six relatives that responded know how to make a complaint. One relat\ ive did not )Tj 1 0 0 1 31.8 234.10001 Tm (answer this question. The AQAA confirms that service users have access t\ o advocacy )Tj 1 0 0 1 31.8 219.51999 Tm (services.)Tj 1 0 0 1 31.8 204.94 Tm (\240)Tj 1 0 0 1 31.8 190.36 Tm (The AQAA confirms that the home has had one safeguarding of vulnerable a\ dults )Tj 1 0 0 1 31.8 175.78 Tm (referral and safeguarding of vulnerable investigations in the previous 1\ 2 months. A )Tj 1 0 0 1 31.8 161.2 Tm (safeguarding and whistle blowing policy is in place with the dataset sec\ tion of the )Tj 1 0 0 1 31.8 146.62 Tm (AQAA indicating that those policies were reviewed and updated in Novembe\ r 2009. )Tj 1 0 0 1 31.8 132.03999 Tm (Staff are trained in safeguarding with this being reinforced at staff me\ etings and )Tj 1 0 0 1 31.8 117.46001 Tm (supervisions. The home has policies and procedures in place for managing\ physical and )Tj 1 0 0 1 31.8 102.88 Tm (verbal aggression with individual staff trained to respond appropriately\ to physical and )Tj 1 0 0 1 31.8 88.3 Tm (verbal aggression and fully understand the use of physical intervention \ as a last resort.)Tj 1 0 0 1 31.8 73.72 Tm (\240)Tj ET endstream endobj 434 0 obj 5511 endobj 435 0 obj<>stream 0 0 0 rg 1 i BT /T1_0 10 Tf 0 Tc 0 Tw 0 Ts 100 Tz 0 Tr 1 0 0 1 28.35001 833.08997 Tm (\240)Tj ET 0.75294 0.75294 0.75294 RG 20.58 w 10 M 0 j 0 J []0 d 28.35001 35.56 m 566.92999 35.56 l S 0 0 0 RG 0.5 w BT /T1_1 11 Tf 2 Tr 1 0 0 1 31.2 31.8 Tm (Annual Service Review)Tj 0 Tr 1 0 0 1 477.67999 31.8 Tm (Page )Tj 2 Tr 1 0 0 1 508.20999 31.8 Tm (6)Tj 0 Tr 1 0 0 1 515.20001 31.8 Tm ( of )Tj 2 Tr 1 0 0 1 533.48999 31.8 Tm (8)Tj ET 0.75294 0.75294 0.75294 RG 2.25 w 28.99001 813.64996 m 567.79999 813.64996 l S 28.99001 62.35001 m 567.79999 62.35001 l S 30.07001 814.72998 m 30.07001 61.27 l S 566.71997 814.72998 m 566.71997 61.27 l S BT /T1_1 12 Tf 0 Tr 1 0 0 1 31.8 802.71997 Tm (The AQAA tells us that the home is maintained, clean, personalised and h\ omely with )Tj 1 0 0 1 31.8 788.13995 Tm (plans for improvement this year to provide an 8 bedded extension to the \ home.)Tj 1 0 0 1 31.8 773.56 Tm (\240)Tj 1 0 0 1 31.8 758.97998 Tm (The AQAA tells us that the home has sufficient staff available at all ti\ mes to support )Tj 1 0 0 1 31.8 744.40002 Tm (the needs, activities and aspirations of the residents in an individuali\ sed and person )Tj 1 0 0 1 31.8 729.82001 Tm (centred way. The dataset section of the AQAA evidences that no agency st\ aff were )Tj 1 0 0 1 31.8 715.23999 Tm (used in the previous 3 months.)Tj 1 0 0 1 31.8 700.65997 Tm (\240)Tj 1 0 0 1 31.8 686.07996 Tm (Staff are suitably recruited, inducted, trained and supported in their r\ oles with staff )Tj 1 0 0 1 31.8 671.5 Tm (having access to a range of external training courses as well as in hous\ e specific )Tj 1 0 0 1 31.8 656.91998 Tm (training. The organisation uses a praise and reward scheme which acts as\ an excellent )Tj 1 0 0 1 31.8 642.33997 Tm (motivator for staff and plans for improvement over the next 12 months is\ to )Tj 1 0 0 1 31.8 627.76001 Tm (concentrate on training for ancillary staff to complement the team. Writ\ ten feedback )Tj 1 0 0 1 31.8 613.17999 Tm (received from staff confirm that they were suitably recruited, inducted,\ trained and are )Tj 1 0 0 1 31.8 598.60004 Tm (supported and supervised in the roles.)Tj 1 0 0 1 31.8 584.01996 Tm (\240)Tj 1 0 0 1 31.8 569.44 Tm (The AQAA confirms that 16 out of the 18 care staff have achieved a Natio\ nal Vocational )Tj 1 0 0 1 31.8 554.85999 Tm (Qualification level 2 or above.)Tj 1 0 0 1 31.8 540.27997 Tm (\240)Tj 1 0 0 1 31.8 525.70001 Tm (The home has a registered manager who is suitably experienced and traine\ d for the )Tj 1 0 0 1 31.8 511.12 Tm (role with a team of senior staff to support her in her role. The AQAA wa\ s informative )Tj 1 0 0 1 31.8 496.53998 Tm (and completed to a high standard and it outlines the positive changes ma\ de to benefit )Tj 1 0 0 1 31.8 481.95999 Tm (service users.She knows what further improvements she needs to make to e\ nsure that )Tj 1 0 0 1 31.8 467.37997 Tm (the service continues to provide excellent outcomes for the people who u\ se it. The )Tj 1 0 0 1 31.8 452.80002 Tm (AQAA demonstrated a good understanding of equality and diversity issues \ with )Tj 1 0 0 1 31.8 438.22 Tm (evidence of equality and diverse needs being addressed and catered for.)Tj 1 0 0 1 31.8 423.63998 Tm (\240)Tj 1 0 0 1 31.8 409.06 Tm (The home has kept the Commission informed under Regulation 37 of notific\ ations that )Tj 1 0 0 1 31.8 394.47998 Tm (affect the well being of service users.)Tj 1 0 0 1 31.8 379.89999 Tm (\240)Tj 1 0 0 1 31.8 365.31998 Tm (The dataset section of the AQAA indicates that all of the key policies w\ ere updated in )Tj 1 0 0 1 31.8 350.73999 Tm (November 2009. The AQAA indicates that the servicing of equipment is up \ to date.)Tj 1 0 0 1 31.8 336.16 Tm (\240)Tj 1 0 0 1 31.8 321.57999 Tm (Written feedback received from service users confirm they are always and\ usually )Tj 1 0 0 1 31.8 307 Tm (happy with the care provided. They commented under what the home does we\ ll )Tj 1 0 0 1 31.8 292.41998 Tm ("friendly environment, caring and approachable staff, good nutritious fo\ od, visitors )Tj 1 0 0 1 31.8 277.84 Tm (made welcome, pretty good at everything, professional care, excellent ca\ re, kindness )Tj 1 0 0 1 31.8 263.25998 Tm (and respect for residents, cares for me, looks after all my needs, frien\ dly and helpful, )Tj 1 0 0 1 31.8 248.67999 Tm (high standard of care".)Tj 1 0 0 1 31.8 234.10001 Tm (\240)Tj 1 0 0 1 31.8 219.51999 Tm (They commented under what the home could do better "always keep a member\ of staff )Tj 1 0 0 1 31.8 204.94 Tm (in the large living room, give the visitors a copy of the activities so \ that they can talk )Tj 1 0 0 1 31.8 190.36 Tm (to their relatives about the activities so helping to stimulate some mem\ ory, dementia )Tj 1 0 0 1 31.8 175.78 Tm (care, more activities, get me involved in doing things and having a job \ to do and the )Tj 1 0 0 1 31.8 161.2 Tm (option to choose a different General Practitioner".)Tj 1 0 0 1 31.8 146.62 Tm (\240)Tj 1 0 0 1 31.8 132.03999 Tm (Written feedback from relatives confirm they are always and usually happ\ y with the )Tj 1 0 0 1 31.8 117.46001 Tm (care provided and commented that what they do well is "make residents ha\ ppy and )Tj 1 0 0 1 31.8 102.88 Tm (feel well, good food, make relatives feel welcome, caring staff, thought\ ful and friendly, )Tj 1 0 0 1 31.8 88.3 Tm (I am very happy with the excellent care my relative receives, everything\ , total )Tj 1 0 0 1 31.8 73.72 Tm (kindness and respect, it is a pleasure to visit, all residents look fres\ h, neat and well )Tj ET endstream endobj 436 0 obj 4120 endobj 437 0 obj<>stream 0 0 0 rg 1 i BT /T1_0 10 Tf 0 Tc 0 Tw 0 Ts 100 Tz 0 Tr 1 0 0 1 28.35001 833.08997 Tm (\240)Tj ET 0.75294 0.75294 0.75294 RG 20.58 w 10 M 0 j 0 J []0 d 28.35001 35.56 m 566.92999 35.56 l S 0 0 0 RG 0.5 w BT /T1_1 11 Tf 2 Tr 1 0 0 1 31.2 31.8 Tm (Annual Service Review)Tj 0 Tr 1 0 0 1 477.67999 31.8 Tm (Page )Tj 2 Tr 1 0 0 1 508.20999 31.8 Tm (7)Tj 0 Tr 1 0 0 1 515.20001 31.8 Tm ( of )Tj 2 Tr 1 0 0 1 533.48999 31.8 Tm (8)Tj ET 0.75294 0.75294 0.75294 RG 2.25 w 28.99001 813.64996 m 567.79999 813.64996 l S 28.99001 385.57999 m 567.79999 385.57999 l S 30.07001 814.72998 m 30.07001 384.50998 l S 566.71997 814.72998 m 566.71997 384.50998 l S BT /T1_1 12 Tf 0 Tr 1 0 0 1 31.8 802.71997 Tm (cared for, pleased with relatives care throughout their stay, the home i\ s impeccable, )Tj 1 0 0 1 31.8 788.13995 Tm (staff work hard to keep residents happy and comfortable and everybody wo\ rks very )Tj 1 0 0 1 31.8 773.56 Tm (hard to keep things running smoothly".)Tj 1 0 0 1 31.8 758.97998 Tm (\240)Tj 1 0 0 1 31.8 744.40002 Tm (They commented under what the service could improve on was "always have \ a )Tj 1 0 0 1 31.8 729.82001 Tm (member of staff in the large living room, getting residents involved mor\ e in simple )Tj 1 0 0 1 31.8 715.23999 Tm (tasks". Written feedback from a Social and Health care professional invo\ lved with the )Tj 1 0 0 1 31.8 700.65997 Tm (home indicated they were always and usually happy with the care provided\ and )Tj 1 0 0 1 31.8 686.07996 Tm (commented under what the service does well is "good nursing care".)Tj 1 0 0 1 31.8 671.5 Tm (\240)Tj 1 0 0 1 31.8 656.91998 Tm (Written feedback from staff confirm that what the home does well is "pro\ vide good )Tj 1 0 0 1 31.8 642.33997 Tm (caring staff and a supportive manager, residents and relatives feel like\ this is their )Tj 1 0 0 1 31.8 627.76001 Tm (home, ensure that people who use the service have the best quality care \ with the help )Tj 1 0 0 1 31.8 613.17999 Tm (of all the competent and well trained staff".)Tj 1 0 0 1 31.8 598.60004 Tm (\240)Tj 1 0 0 1 31.8 584.01996 Tm (One staff member commented that "they were very proud of Stone House nur\ sing )Tj 1 0 0 1 31.8 569.44 Tm (home".)Tj 1 0 0 1 31.8 554.85999 Tm (\240)Tj 1 0 0 1 31.8 540.27997 Tm (Staff commented under what the home could do better was "to provide enou\ gh space )Tj 1 0 0 1 31.8 525.70001 Tm (in the lounge to accommodate all the residents especially during special\ activities".)Tj 1 0 0 1 31.8 511.12 Tm (\240)Tj 1 0 0 1 31.8 496.53998 Tm (The AQAA tells us that systems are in place to monitor the quality of ca\ re provided and )Tj 1 0 0 1 31.8 481.95999 Tm (improve as necessary. The organisation should consider all of the feedba\ ck given under )Tj 1 0 0 1 31.8 467.37997 Tm (what the service could improve on as part of their quality review of the\ service.)Tj 1 0 0 1 31.8 452.80002 Tm (\240)Tj 1 0 0 1 31.8 438.22 Tm (We looked at the information in the AQAA and our judgement is that the h\ ome is still )Tj 1 0 0 1 31.8 423.63998 Tm (providing an excellent service and that they know what further improveme\ nts they )Tj 1 0 0 1 31.8 409.06 Tm (need to make.)Tj 1 0 0 1 31.8 394.47998 Tm (\240)Tj ET 0.95294 0.95294 0.95294 RG 17 w 31.2 357.82999 m 565.60004 357.82999 l S 0.75294 0.75294 0.75294 RG 2.25 w 28.99001 348.20999 m 567.79999 348.20999 l S 28.99001 367.45999 m 567.79999 367.45999 l S 28.99001 348.20999 m 567.79999 348.20999 l S 28.99001 267.06 m 567.79999 267.06 l S 30.07001 368.53998 m 30.07001 265.97998 l S 566.71997 368.53998 m 566.71997 265.97998 l S BT /T1_1 12 Tf 1 0 0 1 35.5 354.26999 Tm (What are we going to do as a result of this annual service review?)Tj 1 0 0 1 35.45 332.01999 Tm (We are not going to change our inspection plan, and will do a key inspec\ tion by the )Tj 1 0 0 1 35.45 317.44 Tm (20th March 2011.)Tj 1 0 0 1 35.45 302.85999 Tm (\240)Tj 1 0 0 1 35.45 288.28 Tm (However we can inspect the service at any time if we have concerns about\ the quality)Tj 1 0 0 1 35.45 273.70001 Tm (of the service or the safety of the people using the service.)Tj 1 0 0 1 28.35001 252.75 Tm (\240)Tj ET endstream endobj 438 0 obj 3678 endobj 439 0 obj<>stream 0 0 0 rg 1 i BT /T1_0 10 Tf 0 Tc 0 Tw 0 Ts 100 Tz 0 Tr 1 0 0 1 28.35001 833.08997 Tm (\240)Tj ET 0.75294 0.75294 0.75294 RG 20.58 w 10 M 0 j 0 J []0 d 28.35001 35.56 m 566.92999 35.56 l S 0 0 0 RG 0.5 w BT /T1_1 11 Tf 2 Tr 1 0 0 1 31.2 31.8 Tm (Annual Service Review)Tj 0 Tr 1 0 0 1 477.67999 31.8 Tm (Page )Tj 2 Tr 1 0 0 1 508.20999 31.8 Tm (8)Tj 0 Tr 1 0 0 1 515.20001 31.8 Tm ( of )Tj 2 Tr 1 0 0 1 533.48999 31.8 Tm (8)Tj /C2_0 14 Tf 0 Tr 1 0 0 1 28.35001 778.64996 Tm <0035004800440047004800550003002C0051004900520055005000440057004C00520051>Tj ET 0.95294 0.95294 0.95294 RG 20.58 w 28.35001 757.21997 m 223.34 757.21997 l S 1 1 1 RG 225.59 757.21997 m 565 757.21997 l S 0.95294 0.95294 0.95294 RG 28.35001 734.38995 m 223.34 734.38995 l S 1 1 1 RG 225.59 734.38995 m 565 734.38995 l S 0.95294 0.95294 0.95294 RG 28.35001 711.56 m 223.34 711.56 l S 1 1 1 RG 225.59 711.56 m 565 711.56 l S 0.95294 0.95294 0.95294 RG 28.35001 688.72998 m 223.34 688.72998 l S 1 1 1 RG 225.59 688.72998 m 565 688.72998 l S 0.75294 0.75294 0.75294 RG 2.25 w 26.14 745.79999 m 567.20001 745.79999 l S 26.14 722.96997 m 567.20001 722.96997 l S 26.14 700.14001 m 567.20001 700.14001 l S 26.14 768.63 m 567.20001 768.63 l S 26.14 745.79999 m 567.20001 745.79999 l S 26.14 722.96997 m 567.20001 722.96997 l S 26.14 700.14001 m 567.20001 700.14001 l S 26.14 677.31 m 567.20001 677.31 l S 27.22 769.70996 m 27.22 676.22998 l S 224.45999 769.70996 m 224.45999 676.22998 l S 566.13 769.70996 m 566.13 676.22998 l S BT /T1_1 12 Tf 1 0 0 1 31.2 752.45001 Tm (Document Purpose:)Tj 1 0 0 1 228.42999 752.45001 Tm (Annual service review)Tj 1 0 0 1 31.2 729.62 Tm (Author:)Tj 1 0 0 1 228.42999 729.62 Tm (CQC)Tj 1 0 0 1 31.2 706.78998 Tm (Audience:)Tj 1 0 0 1 228.42999 706.78998 Tm (General Public)Tj 1 0 0 1 31.2 683.95996 Tm (Further copies from:)Tj 1 0 0 1 228.42999 683.95996 Tm (0870 240 7535 \(national contact centre\))Tj ET 0.95294 0.95294 0.95294 RG 35.16 w 31.2 650.23999 m 566.76001 650.23999 l S BT /T1_1 12 Tf 1 0 0 1 34.05 652.76001 Tm (Our duty to regulate social care services is set out in the Care Standar\ ds Act 2000.)Tj 1 0 0 1 34.05 638.17999 Tm (The content of which can be found on our website.)Tj ET 24.89999 w 31.2 612.96997 m 566.76001 612.96997 l S BT /C2_0 14 Tf 1 0 0 1 35.3 607.40997 Tm <002B0048004F0053004F004C00510048001D>Tj 0 0 0 RG 0.5 w /T1_1 12 Tf 2 Tr 1 0 0 1 28.35001 585.95996 Tm (Telephone:)Tj 0 Tr 1 0 0 1 95.88 585.95996 Tm ( 03000 616161)Tj 2 Tr 1 0 0 1 28.35001 565.96997 Tm (Email:)Tj 0 Tr 1 0 0 1 66.84 565.96997 Tm ( enquiries@cqc.org.uk)Tj 2 Tr 1 0 0 1 28.35001 545.96997 Tm (Web:)Tj 0 Tr 1 0 0 1 64.51001 545.96997 Tm (www.cqc.org.uk)Tj 1 0 0 1 28.35001 525.96997 Tm (\240)Tj 1 0 0 1 28.35001 505.97998 Tm (We want people to be able to access this information. If you would like \ a copy of the )Tj 1 0 0 1 28.35001 488.47998 Tm (findings in a different format or language please contact our helpline o\ r go to our )Tj 1 0 0 1 28.35001 470.98999 Tm (website.)Tj 1 0 0 1 28.35001 430.98999 Tm (Copyright \251 \(2009\) Care Quality Commission \(CQC\). This publicatio\ n may be )Tj 1 0 0 1 28.35001 413.5 Tm (reproduced in whole or in part, free of charge, in any format or medium \ provided that it )Tj 1 0 0 1 28.35001 396 Tm (is not used for commercial gain. This consent is subject to the material\ being )Tj 1 0 0 1 28.35001 378.50998 Tm (reproduced accurately and on proviso that it is not used in a derogatory\ manner or )Tj 1 0 0 1 28.35001 361.00998 Tm (misleading context. The material should be acknowledged as CQC copyright\ , with the )Tj 1 0 0 1 28.35001 343.51999 Tm (title and date of publication of the document specified.)Tj ET endstream endobj 440 0 obj 7427 endobj 441 0 obj<>stream 0 0 0 rg 1 i BT /T1_0 10 Tf 0 Tc 0 Tw 0 Ts 100 Tz 0 Tr 1 0 0 1 28.35001 833.08997 Tm (\240)Tj ET 0.75294 0.75294 0.75294 RG 20.58 w 10 M 0 j 0 J []0 d 28.35001 35.56 m 566.92999 35.56 l S 0 0 0 RG 0.5 w BT /T1_1 11 Tf 2 Tr 1 0 0 1 31.2 31.8 Tm (Annual Service Review)Tj 0 Tr 1 0 0 1 477.67999 31.8 Tm (Page )Tj 2 Tr 1 0 0 1 508.20999 31.8 Tm (1)Tj 0 Tr 1 0 0 1 515.20001 31.8 Tm ( of )Tj 2 Tr 1 0 0 1 533.48999 31.8 Tm (8)Tj ET 0.75294 0.75294 0.75294 RG 94.40001 w 22.95 749.45001 m 561.52997 749.45001 l S q 170.25 0 0 54.75 28.35001 737.90002 cm /Im0 Do Q BT /C2_0 26 Tf 0 Tr 1 0 0 1 154.3 650.23999 Tm <00240051005100580044004F00030056004800550059004C004600480003005500480059004C0048005A>Tj ET 20.58 w 28.35001 628.57996 m 567 628.57996 l S BT /C2_0 6 Tf 1 0 0 1 28.35001 599.01001 Tm <0003>Tj 1 0 0 1 28.35001 591.76996 Tm <0003>Tj ET 0.95294 0.95294 0.95294 RG 31.2 577.98999 m 182.5 577.98999 l S 0.75294 0.75294 0.75294 RG 2.25 w 28.99001 589.40002 m 566.92999 589.40002 l S 28.99001 566.57001 m 566.92999 566.57001 l S 30.07001 590.47998 m 30.07001 565.48999 l S 183.62999 590.47998 m 183.62999 565.48999 l S 565.84998 590.47998 m 565.84998 565.48999 l S 0 0 0 RG 0.5 w BT /T1_1 12 Tf 2 Tr 1 0 0 1 34.05 573.21997 Tm (Name of Service:)Tj 0 Tr 1 0 0 1 184.8 573.21997 Tm (Stone House Nursing Home)Tj 1 0 0 1 28.35001 549.76001 Tm (\240)Tj ET 0.95294 0.95294 0.95294 RG 20.58 w 31.2 529.27997 m 315.25 529.27997 l S 31.2 506.44998 m 315.25 506.44998 l S 1 1 1 RG 317.5 506.44998 m 346.54999 506.44998 l S 348.80002 506.44998 m 377.89999 506.44998 l S 380.14999 506.44998 m 409.20001 506.44998 l S 411.44998 506.44998 m 440.54999 506.44998 l S 442.80002 506.44998 m 471.89996 506.44998 l S 474.14996 506.44998 m 503.20001 506.44998 l S 505.44998 506.44998 m 534.54999 506.44998 l S 536.79999 506.44998 m 565.90002 506.44998 l S 0.75294 0.75294 0.75294 RG 2.25 w 28.99001 517.87 m 568.10004 517.87 l S 28.99001 540.70001 m 568.10004 540.70001 l S 28.99001 517.87 m 568.10004 517.87 l S 28.99001 495.03998 m 568.10004 495.03998 l S 30.07001 541.77997 m 30.07001 493.95999 l S 316.37 541.77997 m 316.37 493.95999 l S 347.66998 518.95001 m 347.66998 493.95999 l S 379.01999 518.95001 m 379.01999 493.95999 l S 410.31998 518.95001 m 410.31998 493.95999 l S 441.66998 518.95001 m 441.66998 493.95999 l S 473.01999 518.95001 m 473.01999 493.95999 l S 504.31998 518.95001 m 504.31998 493.95999 l S 535.66998 518.95001 m 535.66998 493.95999 l S 567.01996 541.77997 m 567.01996 493.95999 l S BT /T1_1 12 Tf 1 0 0 1 34.05 524.51996 Tm (The quality rating for this )Tj 1 0 0 1 191.92 524.51996 Tm (care home is:)Tj 1 0 0 1 320.35001 524.51996 Tm (three star excellent service)Tj 1 0 0 1 34.05 501.67996 Tm (The rating was made on:)Tj 1 0 0 1 320.35001 501.67996 Tm (2)Tj 1 0 0 1 351.64999 501.67996 Tm (0)Tj 1 0 0 1 383 501.67996 Tm (0)Tj 1 0 0 1 414.30002 501.67996 Tm (3)Tj 1 0 0 1 445.64999 501.67996 Tm (2)Tj 1 0 0 1 477 501.67996 Tm (0)Tj 1 0 0 1 508.30002 501.67996 Tm (0)Tj 1 0 0 1 539.64996 501.67996 Tm (8)Tj 1 0 0 1 28.35001 480.72998 Tm (\240)Tj 1 0 0 1 28.35001 461.22998 Tm (A quality rating is our assessment of how well a care home, agency or sc\ heme is )Tj 1 0 0 1 28.35001 443.72998 Tm (meeting the needs of the people who use it.)Tj 1 0 0 1 303.64999 443.72998 Tm (We give a quality rating following a full )Tj 1 0 0 1 28.35001 426.23999 Tm (review of the service.)Tj 1 0 0 1 166.78 426.23999 Tm (We call this review a \221key\222 inspection)Tj 1 0 0 1 28.35001 386.25 Tm (We do an annual service review when there has been no key inspection of \ the service in )Tj 1 0 0 1 28.35001 368.75 Tm (the last 12 months. It does not involve a visit to the service but is a \ summary of new )Tj 1 0 0 1 28.35001 351.25 Tm (information given to us, or collected by us, since the last key inspecti\ on or annual )Tj 1 0 0 1 28.35001 333.75998 Tm (service review.)Tj /C2_1 6 Tf 1 0 0 1 28.35001 319.82001 Tm <0003>Tj ET 0.95294 0.95294 0.95294 RG 20.58 w 31.2 306.03998 m 521.29999 306.03998 l S 1 1 1 RG 523.54999 306.03998 m 563.64996 306.03998 l S 0.75294 0.75294 0.75294 RG 2.25 w 28.99001 317.45999 m 565.84998 317.45999 l S 28.99001 294.63 m 565.84998 294.63 l S 30.07001 318.53 m 30.07001 293.54999 l S 522.42999 318.53 m 522.42999 293.54999 l S 564.77997 318.53 m 564.77997 293.54999 l S 0 0 0 RG 0.5 w BT /T1_1 12 Tf 2 Tr 1 0 0 1 34.05 301.26999 Tm (Has this annual service review changed our opinion of the service?)Tj 0 Tr 1 0 0 1 526.40002 301.26999 Tm (No)Tj /C2_1 6 Tf 1 0 0 1 28.35001 286.37 Tm <0003>Tj /T1_1 12 Tf 1 0 0 1 28.35001 270.57999 Tm (You should )Tj 2 Tr 1 0 0 1 98.55 270.57999 Tm (read the last key inspection report for this service)Tj 0 Tr 1 0 0 1 400.23999 270.57999 Tm ( to get a full picture of how )Tj 1 0 0 1 28.35001 253.08 Tm (well outcomes for the people using the service are being met.)Tj /C2_0 6 Tf 1 0 0 1 28.35001 239.14 Tm <0003>Tj ET 0.95294 0.95294 0.95294 RG 20.58 w 31.2 225.36 m 375.25 225.36 l S 1 1 1 RG 377.5 225.36 m 399.25 225.36 l S 401.5 225.36 m 423.25 225.36 l S 425.5 225.36 m 447.25 225.36 l S 449.5 225.36 m 471.25 225.36 l S 473.5 225.36 m 495.25 225.36 l S 497.5 225.36 m 519.25 225.36 l S 521.5 225.36 m 543.25 225.36 l S 545.5 225.36 m 567.84998 225.36 l S 0.75294 0.75294 0.75294 RG 2.25 w 28.99001 236.78 m 570.04999 236.78 l S 28.99001 213.95 m 570.04999 213.95 l S 30.07001 237.84999 m 30.07001 212.87 l S 376.37 237.84999 m 376.37 212.87 l S 400.37 237.84999 m 400.37 212.87 l S 424.37 237.84999 m 424.37 212.87 l S 448.37 237.84999 m 448.37 212.87 l S 472.37 237.84999 m 472.37 212.87 l S 496.37 237.84999 m 496.37 212.87 l S 520.37 237.84999 m 520.37 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