%PDF-1.4 % 1 0 obj <>stream JFIFHH%Created by xPression Import UtilityCC" }!1AQa"q2#BR$3br %&'()*456789:CDEFGHIJSTUVWXYZcdefghijstuvwxyz w!1AQaq"2B #3Rbr $4%&'()*56789:CDEFGHIJSTUVWXYZcdefghijstuvwxyz ?h/L+7"젛HYkZ!=+x.c0nwg9f$':şQ]O8b"LN="t '-^;ZX^'j^+xOFsRF88TCRN!NaHC;+˥<+*~ u%Ù兡)Jo,¹JRt۔+&m{0Pee-g':şQG':şQ\|aEg4[Y_ pGgY tgz&Q tgz&W'EYĿ}???γ(L(LN?>0Pee-g':şQG':şQ\|aEg4[Y_ pGgY tgz&Q tgz&W'EYĿ}???γ(L(LN?>0Pee-g':şQG':şQ\|aEg4[Y_ pGgY tgz&Q tgz&W'EYĿ}???γ(L(LN?>0Pee-g':şQG':şQ\|aEg4[}^궲tȵ;F` uA#Z챻PIl#K{@*[mw#cE`AY_ pGgY tgz&Q tgz&W'EYĿ}???γ(L(LN?>0Pee-g':şQG':şQ\|aEg4[<Ag^A_䟎Rs^~)x'm.,۶]) 'lw$_v[AEWQ@Q@Q@Q@Q@Q@Q@Q@Q@Q@Q@Q@Q@Q@Q@Q@Q@Q@Q@Q@Q@Q@Q@Q@Q@Q@Q@Q@Q@Q@Q@Q@z|>ƓjUtvf9 gfKv*QG|_'kI.%y敋4ҹYdv%IݘI$]O^xvI#V!d]"MRpιor~׌\w x؜?ȥNYTe.%pkYGrGJk'k/9f8z0<9RT RpV 2r1G/߆8=5_?AZkkbN~)9Z2חf-}.ᴣùV%ʒX( ( ( ( ( ( ( ( ( ( ( ( ( ( ( ( ( ( ( ( ( ( ( ( ( ( ( ( ( ( ( ( ( ( ( ( ( ( ( ( ( ( ( (:<9:?<9:S/PFӆ?1Ԍ9oJ?Gk >(|D`(-j"~#،^_GrRxˍQ}q?g@ȲTk)S^kE0+OX(((((((((((((((((((((((((((((((((((((((((((<#ׂl,#ׂl,M$R3C#N R0/){wpJb~If񯊙uI>jiOi=Җsi?=Ȏ[&l- +OL(((((((((((((((((((((((((((((((((((((((((((<#ׂl,#ׂl,M$R3C#N R0gY> _^'u8#*)wYicgy\GOn-{yAS^QxTd)Ճ) \*߉Nw?__xǂ8¤jHԏ gSH0IN2X&̤M;fGMeqabT&unzUx Ux ~  ?gvnd8 Ew~&:> }~&:> }@?2_epㄢUx Ux ~  ?gۙ/28a?qQ]*߉Nw?_G*߉Nw?_GC?F3a̗_0(o'^;Go'^;G!߈B#0KCO\pWw o#W o#W!xCs%W '.8J+[7׎+[7׎+wcw!+Æ%­DH­DH;^1c;q ˎVMu$|A?VMu$|A?D/1nd8 Ew~&:> }~&:> }@?2_epㄢUx Ux ~  ?gۙ/28a?qQ]*߉Nw?_G*߉Nw?_GC?F3a̗_0(o'^;Go'^;G!߈B#0KCO\pWw o#W o#W!xCs%W '.8J+[7׎+[7׎+wcw!+Æ%­DH­DH;^1c;q ˎVMu$|A?VMu$|A?D/1nd8 Ew~&:> }~&:> }@?2_epㄢUx Ux ~  ?gۙ/28a?qQ]*߉Nw?_G*߉Nw?_GC?F3a̗_0(o'^;Go'^;G!߈B#0KCO\pWw o#W o#W!xCs%W '.8J+[7׎+[7׎+wcw!+Æ%­DH­DH;^1c;q ˎVMu$|A?VMu$|A?D/1nd8 Ew~&:> }~&:> }@?2_epㄢUx Ux ~  ?gۙ/28a?qQ]*߉Nw?_G*߉Nw?_GC?F3a̗_0(o'^;Go'^;G!߈B#0KCO\pWw o#W o#W!xCs%W '.8J+[7׎+[7׎+wcw!+Æ%­DH­DH;^1c;q ˎVMu$|A?VMu$|A?D/1nd8 Ew~&:> }~&:> }@?2_epㄢUx Ux ~  ?gۙ/28a?qQ]*߉Nw?_G*߉Nw?_GC?F3a̗_0(o'^;Go'^;G!߈B#0KCO\pWw o#W o#W!xCs%W '.8J+[7׎+[7׎+wcw!+Æ%­DH­DH;^1c;q ˎVMu$|A?VMu$|A?D/1nd8 Ew~&:> }~&:> }@?2_epㄢUx Ux ~  ?gۙ/28a?qQ]*߉Nw?_G*߉Nw?_GC?F3a̗_0/cg?g_ெm2ׅ<2F84eV0()($mHLnp԰x6*0 rW]AF'JrQm&vm- endstream endobj 2 0 obj <>stream JFIFHH%Created by xPression Import UtilityCC" }!1AQa"q2#BR$3br %&'()*456789:CDEFGHIJSTUVWXYZcdefghijstuvwxyz w!1AQaq"2B #3Rbr $4%&'()*56789:CDEFGHIJSTUVWXYZcdefghijstuvwxyz ?$|HcǶV^=񥝕W');Z_ Z_ ¸J(\c>wП+~-/Q|ww?aG-/Q|ww?a\%D1ğ;O N(;»(;»?"xEOpa'߄'w Ko_]XQ Ko_]XW E<@'?_o7/,(7/,+ u?y/ 7?IEWxEWxQGDO?In<_i|M+A ?i|M+A ("']q$7KB| ORw&E &E pQ.|%>W');Z_ Z_ ¸J(\c>wП+~-/Q|ww?aG-/Q|ww?a\%D1ğ;O N(;»(;»?"xEOpa'߄'w Ko_]XQ Ko_]XW E<@'?_o7/,(7/,+ u?y/ 7?IEWxEWxQGDO?In<_i|M+A ?i|M+A ("']q$7KB| ORw&E &E pQ.|%>W');Z_ Z_ ¸J(\c>wП+~-/Q|ww?aG-/Q|ww?a\%D1ğ;O N(;»(;»?"xEOpa'߄'w Ko_]XQ Ko_]XW E<@'?_o7/,(7/,+ u?y/ 7?IEWxEWxQGDO?In<_i|M+A ?i|M+A ("']q$7KB| ORw&E &E pQ.|%>W');Z_ Z_ ¸J(\c>wП+~-/Q|ww?aG-/Q|ww?a\%D1ğ;O N(;»(;»?"xEOpa'߄'w Ko_]XQ Ko_]XW E<@'?_o7/,(7/,+ u?y/ 7?IEWxEWxQGDO?In<_i|M+A ?i|M+A ("']q$7KB| ORw&E &E pQ.|%>W');Z_ Z_ ¸J(\c>wП+~-/Q|ww?aG-/Q|ww?a\%D1ğ;O N(;»(;»?"xEOpa'߄'w Ko_]XQ Ko_]XW E<@'?_o7/,(7/,+ u?y/ 7?IEWxEWxQGDO?In<_i|M+A ?i|M+A ("']q$7KB| OR~z| 7sCS|Q[I,PE7 qĸDUP?x+OKu+F3xXW~q8MYbq7&Zze*V)TV:996ƔKx(B:|MSNT!N1Q!1J1RQI$G/){wpRǿAW _':ljw?lD?DQE|qQ@os[AǥE&gh--5oX<^ӯ䁖xtz}:S{ .g4J!>1Wnjk/+j7cL+z:\x?ZNH46YcG>[>/nʫf9cjx%`pZ*UCOwˏO  ,n:1N(QUj֨TtNwuMrs=N_ٟo'54f~uOGR?p"<cr%q7X+?l:Ojh?i?>?)Mx8k|a/Î_ `}>(SG6gG[IMJn0_ܳ|p=?6'/lC??l:OjhSq_4Ko_WuT۳pῈ^~/Gm/uχ>#_eG"-xsĚΥdYyiO.J(_qK?<OǾ ,ln]$Nc[Z\ITyHetUF@_CwdO\s ynkRQeK a&BU؉¬eG*kSQR\ !(>F:(B(((((((((((((((((((((((((((((((((((/٣HdԷ^٣HdԷ^(g ?*8Vسc߈=R BJ)Mcߋ +Nc&G"\yQ (8(͏,''=G2l#ڏz0jteT_O'W1_?ri|-A'x_m ^e3m῅>/xo 5wJT&T>&|$~ ;oGwH ~_l _ ƆvwQރsOT#ÇM7> c:|1cmj5~Ӿi[QS -{0gį|/| >@u sw p]_]sjg?U_I[xw}OƯ_|g'gqCχ|C |5[ 1?O>q ZieO*&|$gO_Diwφ)>Kƾ ?}cOO;OiRj:YEci~#/gO~ؿ .>o>|d>џ/זVW>:O{m(wxm?1hO? s|֗ƟM?EY׾Y_qGg+sZodѥ+oψ1YjFi{ [R״o>?nzƳM_^WLPb _B?%u>-[ Ҿ|Y}7þg"sǿ ?j/xV7~)}O▉%]xnᕏƖx+]Dwu_$NG #xß}_g @kG?t^-W_GXo4u{WC.ѼIG:|EkW?[_x ; Ox;죬xŞ*κ7K?|:>&oï.R>|Ix<#_{:Ecᖙ㟁tWĿ5+m 躧KGo oOcͫ8Gī S__Rh]F ՠlujkIxoOjr3g7sD|]Ю 3Eӭ_˭xHo~:՞j?Wy/|al5о"׿> |Z%x[ŏ M 7|/iO߳;mO⾿=Q/]+8WTȼoA]~!Z%W?-~.|BA ?ƓqxhZx㎥G x:-XYQ[kg6Q'I#|>:ொ|qT}?E-/&5r١a4~(|hiU|e4ӯ+|sil2?`mU|;x2Twưx]_> aO7 \WÏ~( P~7j{wFOᇗQ/Kl|o};晠xOz֥w ~ /^c c,cT->c,ƾe?['.`pm 5h|Mq.58~l<)ВGb2 .:T!C/GUPK0Zypʿ/i/7ſxvW{sᶱk~'O3<86bIa<q_*4=Z+{Z5i|12insm GX6]Cgs4jS54l ǿ ~ _uuW<_?jzlR|J4y.LTׯҼ}߱Ũ3W t-ZO|= ࿂^|b"|Y5gmn|O&y>0poì~k1kYM|ApsqC)˱}J8#k>*ҡR 9*ቡ*p5N^_o<.!W^0f. yϋO72%5_X!X婐!fqk =|A]oV+ oUl͸.n436)9Z50 Gz^(x?W)|Ko9_<9WF4oOEi⏃o~|~2*|]Ꮚ??jφ>I|>񮧩^^4R;?9?d/goelDl~]~~̿Eq]¶4J֫o {K֒\9ԟgYw@auuϾ{≵AVߏ^ƥ}Henn[P7e#2/SDq\Sp3p#)X6s`,ϨS3¦ay%:8YuӫW+6cq0/oĸTШ'*X)KG%/-%QC(i^0$` PM/>>9zƿ 0O ~~#^3cᮃC|XV|Y'].t}7CHb w۶C]|Oً_uo_ 57cZWċK㗀[⟌nᆗk⏋ZNVeEx);/2_c|9_ ƯS //Ž#6cʴ8L=xnW[ cG3ѣQp&4WQ\qЩMbV|O SR&sQTʟGEWIEPEPEPEPEPEPEPEPEPEPEPEPEPEPEPEPEPEPEPEPEPEPEPEPEPEPEPEPEP$K_2[QG$K_2[Q_]w3_dZqAlYKJoo]\%wFjWx']#.ObQ(Q_zEPQe#Kğ%S=w>ַe{þ﵍Je6|7XBd/1ki7ko4_XOFOd{QӾ_+꺦,iZ5Օs.yqe-Ɲ[Ie}k$זxgfS~3!ʩ?H)OXcO;ſWkmIKei |cw~_(K0ύ<+:Mxׅmo7Ğfg5>g핥f?e h_Oٻÿi:_ g=᭦᫫xO([ZMfMvF]*{u{irO)gGG־#xo|S-K¯"?'7ۗ_\(/UtLJx_ :YͩGq ]W>?N&?čw⧅>+/sdk7? #~k_ .Qoڷx^?5 ;|+мy}ƅ"?(q?1GDhƍ>?;#Q:Nh>5x;t+D}7W ,u_N8|cռ-y#]I>d_8|E:Ϳu ^4n_ ]xJѼ9yx'z}όWQz??gv!~>8|bGgo|i_ iC@W׌>3>Eo;dhh_u'ďo0_/>?@|.|~6V!P^z.#PaN+w,}wş|5~h BiG!xW5K-+'oh^'м%q}KX ?૟w3瀼o&NJ{}? O!x+VCXxß|]G~WX=᛭sºu$M@ a}G-WB⇀?h |Jgw◈|] ßxKwx7wC15/6ZGß >+τPe|};N%O|d[//og|Ծc>&_<1 lѴznvtYE|gmWOg֛V_{%Zo[Mo UkLx5c0~DIc?Y_ >)?ewᯉ> gᖽWZ=Vo>>ouo:,^ A'~/>-kN[ O:/nc |O E{w gs]КZѴ[T: Cq}' Gy]o^\x_n_?BZn:>&^1XxO@ua}";V OH'_Ut>eo wiw]>%xS~2i%߉/zlӵF^o: cJW< V^+ 8*dso3 ÿF PpT++aq+ R2[F:XhbB V_uޫk>/xgO 4O0Nֹn~.mkDxƓ&h3Ḽ)CƿqxNmV>^099QUyf7i;ٝ#uj>5&־j4 myb/?|M^5|$Jf^x:g|iz1ҾxzEĒxgÖx&֡s>Sβ^mKaVGf|Qts\7atO2gUq9Lr2q/xkK:}E<4IӒ .a s0N(:F5N*h>:xGо8|<߅_Z&x^4 ;X-|MZ^R&/?j/FӴOo|~uoxZo _5дt< .񯄭[]xGu)oom`_ .Ѿ_htهᇀm|;ރg/gόִ֞T5F׾|?S,<'`'Li㾎ZL<50nsq&eC R[u*TFjR\ީaؚ7Ŀjuߍ>| EF9״uxĚnja_?fj+a}xI?4Okҵ '5xľ(< S3xv'T~$j~"|ioM>;/x? #`~|@=7: ǑaO:嵦mpvs}lUW QxPX\qyw\' 9_ KK1" oR3%b?՚a88Lj8O T}J5ksŲᕳ ʌ*p:JtrƱ t? 5#Gee??KOO_C ,|v$w5υ'{J+=:}WφN >y?xu}S||i^h?~7I? -guK>cqN?!;㖡៊#e>.Kÿn{;ž,tR/)<5>`wwn8T# -_;j>67ý[k΍M2/קFsL|AŦ G#>8k5MKwDѬ! 'dG<Ǝ:`O9O6pis>3)XiC dS¾7carnuJL]8_X*8g*2aa,5v gQ:LnRT*b%8ҟ|||q׌n5K x> f+'?7i>ƫėO k sueEi݆tFP`/ |-{ak߳Oÿ~/>!xIԼW㏉7Dv%Zψ jw ,{?CVÌv;454>XW1ܱQʲ|^ʃY)Mcߋ +߈=R BJ/?qŸ*?Qߎ> xÿwW/5;?g/bKFEF{^hZuZv^4;o[Ŵ~Uщ' 2\wo?evu߉o|h2mB}Ut9I6~hT?d-&}ğ3ޱ{h|o kڎo2[˔Ҽ3 \t]G:I7!(??؏TмArjlG~jWiia_6Z/~%i:żZgCOkˈ~ [OP2[ͲW {ǾWk ,K߆1x'}2OtXi~xt]Kk 5~_?i;?sGm]_ jYk|Bm4h|AAEku| h,9(>0-7ÿ 1|?+GZZ5kO 5wtKD:BdKO5XuB6?j/=~͚moh_o^7uox{_ M~S5=&Ao\ڦҦ¶ wxnċ~ 4xE| .mQu? Ko|'/wXhv3Z[/OTŸ~| '?|5摩K7D5xsR߆^k^㸯3hz|0(W/~:(5_i_5/z߅4N/t]wH|iF x~K)еX_ 6?o*_yy|7x7_?b[]o-S(?g~xgQ nQ=o_h5߲d,~k_|;_[cq#O#),Oz+Y?B(((((((((((((((((((((((((((((((((((/٣HdԷ^٣HdԷ^(g ?*8Vسc߈=R BJ)Mcߋ +Nc&G"\yQ (8(͏,''=G2l#ڏz?O&~Pw  ΍[@Cw; v^ݰV!s?4n ͕B2S~3!ʩ?H)OXcO ,@&VO[7t+]>^kss']N6w-=bĿ {|4JӼ)x~ҟo*uW|suׁc S{O?/ ji>0|aдͤMi_ /z6.o|OG]['w~;ďx+5O|HW<9xº%5oTխ-io/y ;7>\~(g4GMQ%qjٞ GT/%~_oN2Լ#`;&.uO hpg x)ͱӾ,G*[+g㎳XrOu{momKOė>MkNnw[FĺU5^֯Mg[{ WWյ;gu=J{빦[YMNAkh5k۟v~ҥ+]oEߋGqqi+X״;j|5C%Vv]W7~^1n>4c|# &xOԬ=c_W_xw¾UY׼jo48--2?kieo5ٿ/WYf ^v_ڷ$ǃ_>WGF|">7z߈/eO Ůz,Guaiֺu/u|H? k|5GҼYOCš_GI}gzz]@𕶴&'rv \$t$`P㩤}?ڟ@.|Oo}7~?go%FXNXӣM\E &\_t,/h|x]m#?k_> :`_:~$şG,5 |IO'?xz4]OS[~έ׼A_&o'Ou)I{Wsφ]X>./ hx?/t+]"^Ԡ伶ϓ%Y?#O>i_ djh-̰J9 7?P[1+05z?\<cɿ|I}||޽2ڣз߈|=1յ>#񧃯3X-_ ~ j}[i zQ]wu?/~ ^i4x5 }Mekǟgď_$ h[O߅|?bþ>& 'z`J465ޡw{g].N>+_Io%пe ksbUd KnK)ڕ2\%𿊴-jmR+Agxc^5/G5tW%f ^vf֛V_{%j ?_GOe{Q_ZQEQEQEQEQEQEQEQEQEQEQEQEQEQEQEQEQEQEQEQEQEQEQEQEQEQEQEQEQEQEQEQEQEQEQE~~Ds'~Ds'UGG?eVHq%QşFjWWdOI|O?$?WP7?%<+!voݱp]\gUfay_g0繆 /ofNSjB~ε:uaRq_9Wa[+a:5a˒,=:u# P,4e(^-3:+bfWG1OT+ZѧOI|gtWݟ?RbfWGH'?o~d50:  e~ـO)H 5m `$^:U[!x{U֍$Km47 {Yg˸hGv=G#]a%xbׇ Kv|퇃=}ņc$ox&~)+yਭ_V-røtm*'U@ " *)!  hRRz5}U4kD4'U׵=?DCYuk}?Kt;GSԯX-,t 8溼{khi]c?jK3(#.i\_kxR}?|@4a[7EHӒݡT䕓zMKPs(ڷ> , 1VzH/A1}~e;?[__ϳ?:Zo[Mo Uk?o&4[TާV~$CjVZ|9_AYLf^,|ekML$vZ?b]G鿰XiW/Jt> V8m"E H(O ো8`|4.lGGq|Gg9rL.Y ӧ9UWb+թC ,-jUzjTG?xF}ޞ^԰40 3ԨRYKҧHB1ERRr|Tg1OT+_Y O߆gO>)otK7º?A>i{ |'E} SU/, )otĂ}-FA_)?N_Y SU/, ZѧO#?R?Yg1OT+_Y O߆F >γ:+bfWG1OT+$kF7 ?2I|gtWݟ?RbfWGH'?o~d50:τ读?]?RO4?3kE'au _vK7º?] K_4iѐgO>)otK7º?A>i{ |'E} SU/, )otĂ}-FA_)?N_Y SU/, ZѧO#?R?Yg1OT+_Y O߆F >γ:+bfWG1OT+$kF7 ?2I|gtWݟ?RbfWGH'?o~d50:τ读?]?RO4?3kE'au _vK7º?] K_4iѐgO>)otK7º?A>i{ |'E} SU/, )otĂ}-FA_)?N_Y SU/, ZѧO#?R?Yg1OT+_Y O߆F >γ:+bfWG1OT+$kF7 ?2I|gtWݟ?RbfWGH'?o~d50:τ读?]?RO4?3kE'au _vK7º?] K_4iѐgO>)otK7º?A>i{ |'E} SU/, )otĂ}-FA_)?N_Y SU/, ZѧO#?R?Yg1OT+_Y O߆F >γ:+bfWG1OT+$kF7 ?2I|gtWݟ?RbfWGH'?o~d50:τ读?]?RO4?3kE'au _vK7º?] K_4iѐgO>)otK7º?A>i{ |'E} SU/, )otĂ}-FA_)?N_Y SU/, ZѧO#?R?Y߳G/nEw  '?c/hjy~Ծg+3~žPϸk^3b/ٖX*؜'5j> (VJPx̸_m7 [?kf*:VRTg4(J<((((W#4Se i h?=g5N㴲p[CƠ*FWyUݹڻٽyV]EU(((((((((((((((((((((((((((((((((((((( endstream endobj 4 0 obj <>stream 0 J q 546.75 0 0 62.25 28.35 0 cm /img0 Do Q q 553.5 0 0 108 28.35 678.35 cm /img1 Do Q /F1 14 Tf 0.75294 0.75294 0.75294 rg BT 0.75294 0.75294 0.75294 RG 0.5 w 2 Tr 1 0 0 1 129.91 657.28 Tm (Inspecting for better lives)Tj ET 0.001 w 0 Tr /F1 36 Tf 0 0 0 rg BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 72.25 618.16 Tm (Random )Tj ET 0.001 w 0 Tr /F1 36 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 233.68 618.16 Tm (inspection report)Tj ET 0.001 w 0 Tr 0.98431 0.78824 0.08627 RG 17 w 22.95 572.94 m 580.6 572.94 l S 0.001 w /F1 24 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 537.82 Tm (Care homes for older people)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr 0.99608 0.9451 0.76078 RG 20.58 w 31.2 511.91 m 164.46 511.91 l S 0.001 w 1 1 1 RG 20.58 w 166.71 511.91 m 580.25 511.91 l S 0.001 w 0.99608 0.9451 0.76078 RG 73.32 w 31.2 462.71 m 164.46 462.71 l S 0.001 w 1 1 1 RG 73.32 w 166.71 462.71 m 580.25 462.71 l S 0.001 w [] 0 d 2.25 w 0.99216 0.89804 0.5451 RG 28.99 500.49 m 582.46 500.49 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 523.32 m 582.46 523.32 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 500.49 m 582.46 500.49 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 424.92 m 582.46 424.92 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 524.4 m 30.07 423.85 l S 0.001 w [] 0 d [] 0 d 2.25 w 165.58 524.4 m 165.58 423.85 l S 0.001 w [] 0 d [] 0 d 2.25 w 581.38 524.4 m 581.38 423.85 l S 0.001 w [] 0 d /F1 12 Tf BT 1 0 0 1 34.05 507.14 Tm (Name:)Tj ET /F1 12 Tf BT 1 0 0 1 169.56 507.14 Tm (Abbey Grange)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 484.31 Tm (Address:)Tj ET /F1 12 Tf BT 1 0 0 1 169.56 484.31 Tm (47 Venns Lane )Tj ET /F1 12 Tf BT 1 0 0 1 169.56 466.73 Tm (Hereford)Tj ET /F1 12 Tf BT 1 0 0 1 169.56 449.15 Tm (Herefordshire)Tj ET /F1 12 Tf BT 1 0 0 1 169.56 431.57 Tm (HR1 1DT)Tj ET /F1 8 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 414.63 Tm ()Tj ET 0.99216 0.89804 0.5451 RG 0.001 w 0 Tr 0.99608 0.9451 0.76078 RG 20.58 w 31.2 393.13 m 391.05 393.13 l S 0.001 w 1 1 1 RG 20.58 w 393.3 393.13 m 580.25 393.13 l S 0.001 w 0.99608 0.9451 0.76078 RG 20.58 w 31.2 370.3 m 391.05 370.3 l S 0.001 w 1 1 1 RG 20.58 w 393.3 370.3 m 580.25 370.3 l S 0.001 w [] 0 d 2.25 w 0.99216 0.89804 0.5451 RG 28.99 381.72 m 582.46 381.72 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 404.55 m 582.46 404.55 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 381.72 m 582.46 381.72 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 358.89 m 582.46 358.89 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 405.63 m 30.07 357.81 l S 0.001 w [] 0 d [] 0 d 2.25 w 392.17 405.63 m 392.17 357.81 l S 0.001 w [] 0 d [] 0 d 2.25 w 581.38 405.63 m 581.38 357.81 l S 0.001 w [] 0 d /F1 12 Tf BT 1 0 0 1 34.05 388.36 Tm (The quality rating for this care home is:)Tj ET /F1 12 Tf BT 1 0 0 1 396.14 388.36 Tm (zero star poor service)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 365.53 Tm (The rating was made on:)Tj ET /F1 12 Tf BT 1 0 0 1 396.14 365.53 Tm (02/10/2008)Tj ET /F1 12 Tf BT 1 0 0 1 28.35 327.58 Tm (A quality rating is our assessment of how well a care home, agency or scheme is meeting )Tj ET /F1 12 Tf BT 1 0 0 1 28.35 310.58 Tm (the needs of the people who use it. We give a quality rating following a full assessment of )Tj ET /F1 12 Tf BT 1 0 0 1 28.35 293.58 Tm (the service. We call this a key inspection.)Tj ET /F1 12 Tf BT 1 0 0 1 28.35 259.58 Tm (This is a report of a )Tj ET /F1 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 150.58 259.58 Tm (random)Tj ET 0.99216 0.89804 0.5451 RG 0.001 w 0 Tr /F1 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 200.47 259.58 Tm (inspection)Tj ET 0.99216 0.89804 0.5451 RG 0.001 w 0 Tr /F1 12 Tf BT 1 0 0 1 261.38 259.58 Tm ( of this care home. A )Tj ET /F1 12 Tf BT 1 0 0 1 392.12 259.58 Tm (random inspection is a short, )Tj ET /F1 12 Tf BT 1 0 0 1 28.35 242.58 Tm (focussed inspection. Details of how to get other inspection reports for this care home, )Tj ET /F1 12 Tf BT 1 0 0 1 28.35 225.58 Tm (including the last key inspection report, can be found on the last page of this report.)Tj ET 0.99608 0.9451 0.76078 RG 20.58 w 31.2 191.1 m 315.25 191.1 l S 0.001 w 20.58 w 317.5 191.1 m 565.9 191.1 l S 0.001 w 1 1 1 RG 20.58 w 317.5 168.27 m 346.55 168.27 l S 0.001 w 20.58 w 348.8 168.27 m 377.9 168.27 l S 0.001 w 20.58 w 380.15 168.27 m 409.2 168.27 l S 0.001 w 20.58 w 411.45 168.27 m 440.55 168.27 l S 0.001 w 20.58 w 442.8 168.27 m 471.9 168.27 l S 0.001 w 20.58 w 474.15 168.27 m 503.2 168.27 l S 0.001 w 20.58 w 505.45 168.27 m 534.55 168.27 l S 0.001 w 20.58 w 536.8 168.27 m 565.9 168.27 l S 0.001 w [] 0 d 2.25 w 0.99216 0.89804 0.5451 RG 28.99 179.68 m 568.1 179.68 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 202.51 m 568.1 202.51 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 179.68 m 568.1 179.68 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 156.85 m 568.1 156.85 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 203.59 m 30.07 155.78 l S 0.001 w [] 0 d [] 0 d 2.25 w 316.37 203.59 m 316.37 155.78 l S 0.001 w [] 0 d [] 0 d 2.25 w 347.67 180.76 m 347.67 155.78 l S 0.001 w [] 0 d [] 0 d 2.25 w 379.02 180.76 m 379.02 155.78 l S 0.001 w [] 0 d [] 0 d 2.25 w 410.32 180.76 m 410.32 155.78 l S 0.001 w [] 0 d [] 0 d 2.25 w 441.67 180.76 m 441.67 155.78 l S 0.001 w [] 0 d [] 0 d 2.25 w 473.02 180.76 m 473.02 155.78 l S 0.001 w [] 0 d [] 0 d 2.25 w 504.32 180.76 m 504.32 155.78 l S 0.001 w [] 0 d [] 0 d 2.25 w 535.67 180.76 m 535.67 155.78 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.02 203.59 m 567.02 155.78 l S 0.001 w [] 0 d /F1 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 34.05 186.33 Tm (Lead inspector:)Tj ET 0.99216 0.89804 0.5451 RG 0.001 w 0 Tr /F1 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 320.35 186.33 Tm (Date:)Tj ET 0.99216 0.89804 0.5451 RG 0.001 w 0 Tr /F1 12 Tf BT 1 0 0 1 34.05 163.5 Tm (Denise Reynolds)Tj ET /F1 12 Tf BT 1 0 0 1 329.63 163.5 Tm (2)Tj ET /F1 12 Tf BT 1 0 0 1 360.95 163.5 Tm (4)Tj ET /F1 12 Tf BT 1 0 0 1 392.28 163.5 Tm (0)Tj ET /F1 12 Tf BT 1 0 0 1 423.61 163.5 Tm (2)Tj ET /F1 12 Tf BT 1 0 0 1 454.95 163.5 Tm (2)Tj ET /F1 12 Tf BT 1 0 0 1 486.28 163.5 Tm (0)Tj ET /F1 12 Tf BT 1 0 0 1 517.6 163.5 Tm (0)Tj ET /F1 12 Tf BT 1 0 0 1 548.96 163.5 Tm (9)Tj ET endstream endobj 6 0 obj<>/ProcSet [/PDF /Text /ImageB /ImageC /ImageI]/XObject<>>>/MediaBox[0 0 612 792]>> endobj 7 0 obj <>stream 0 J 0.98431 0.78824 0.08627 RG 20.58 w 28.35 35.56 m 566.93 35.56 l S 0.001 w /F1 12 Tf 0 0 0 rg BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 30.79 Tm (Care Homes for Older People)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 11 Tf BT 1 0 0 1 477.68 31.8 Tm (Page)Tj ET /F1 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 508.21 31.8 Tm (2)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 11 Tf BT 1 0 0 1 515.2 31.8 Tm ( of )Tj ET /F1 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 533.49 31.8 Tm (14)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 14 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 795.58 Tm (Information about the care home)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr 0.99608 0.9451 0.76078 RG 20.58 w 31.2 774.1 m 267.21 774.1 l S 0.001 w 1 1 1 RG 20.58 w 269.46 774.1 m 563.65 774.1 l S 0.001 w 0.99608 0.9451 0.76078 RG 73.32 w 31.2 724.9 m 267.21 724.9 l S 0.001 w 1 1 1 RG 73.32 w 269.46 724.9 m 563.65 724.9 l S 0.001 w 0.99608 0.9451 0.76078 RG 20.58 w 31.2 675.7 m 267.21 675.7 l S 0.001 w 1 1 1 RG 20.58 w 269.46 675.7 m 563.65 675.7 l S 0.001 w 0.99608 0.9451 0.76078 RG 20.58 w 31.2 652.87 m 267.21 652.87 l S 0.001 w 1 1 1 RG 20.58 w 269.46 652.87 m 563.65 652.87 l S 0.001 w 0.99608 0.9451 0.76078 RG 20.58 w 31.2 630.04 m 267.21 630.04 l S 0.001 w 1 1 1 RG 20.58 w 269.46 630.04 m 563.65 630.04 l S 0.001 w 0.99608 0.9451 0.76078 RG 20.58 w 31.2 607.21 m 267.21 607.21 l S 0.001 w 1 1 1 RG 20.58 w 269.46 607.21 m 563.65 607.21 l S 0.001 w [] 0 d 2.25 w 0.99216 0.89804 0.5451 RG 28.99 762.69 m 565.85 762.69 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 687.12 m 565.85 687.12 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 664.29 m 565.85 664.29 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 641.46 m 565.85 641.46 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 618.63 m 565.85 618.63 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 785.52 m 565.85 785.52 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 762.69 m 565.85 762.69 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 687.12 m 565.85 687.12 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 664.29 m 565.85 664.29 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 641.46 m 565.85 641.46 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 618.63 m 565.85 618.63 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 595.8 m 565.85 595.8 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 786.6 m 30.07 594.72 l S 0.001 w [] 0 d [] 0 d 2.25 w 268.34 786.6 m 268.34 594.72 l S 0.001 w [] 0 d [] 0 d 2.25 w 564.78 786.6 m 564.78 594.72 l S 0.001 w [] 0 d /F1 12 Tf BT 1 0 0 1 34.05 769.33 Tm (Name of care home:)Tj ET /F1 12 Tf BT 1 0 0 1 272.31 769.33 Tm (Abbey Grange)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 746.5 Tm (Address:)Tj ET /F1 12 Tf BT 1 0 0 1 272.31 746.5 Tm (47 Venns Lane )Tj ET /F1 12 Tf BT 1 0 0 1 272.31 728.92 Tm (Hereford)Tj ET /F1 12 Tf BT 1 0 0 1 272.31 711.34 Tm (Herefordshire)Tj ET /F1 12 Tf BT 1 0 0 1 272.31 693.76 Tm (HR1 1DT)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 670.93 Tm (Telephone number:)Tj ET /F1 12 Tf BT 1 0 0 1 272.31 670.93 Tm (01432271519)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 648.1 Tm (Fax number:)Tj ET /F1 12 Tf BT 1 0 0 1 272.31 648.1 Tm (01432271519)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 625.27 Tm (Email address:)Tj ET /F1 12 Tf BT 1 0 0 1 272.31 625.27 Tm (ubheedave@yahoo.co.uk)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 602.44 Tm (Provider web address:)Tj ET /F1 10 Tf BT 1 0 0 1 28.35 566.5 Tm ()Tj ET 0.99608 0.9451 0.76078 RG 35.16 w 31.2 539.72 m 353.25 539.72 l S 0.001 w 1 1 1 RG 35.16 w 355.5 539.72 m 565.9 539.72 l S 0.001 w 0.99608 0.9451 0.76078 RG 20.58 w 31.2 509.6 m 353.25 509.6 l S 0.001 w 1 1 1 RG 20.58 w 355.5 509.6 m 565.9 509.6 l S 0.001 w 0.99608 0.9451 0.76078 RG 20.58 w 31.2 486.77 m 353.25 486.77 l S 0.001 w 1 1 1 RG 20.58 w 355.5 486.77 m 565.9 486.77 l S 0.001 w [] 0 d 2.25 w 0.99216 0.89804 0.5451 RG 28.99 521.01 m 568.1 521.01 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 498.18 m 568.1 498.18 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 558.42 m 568.1 558.42 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 521.01 m 568.1 521.01 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 498.18 m 568.1 498.18 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 475.35 m 568.1 475.35 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 559.5 m 30.07 474.28 l S 0.001 w [] 0 d [] 0 d 2.25 w 354.37 559.5 m 354.37 474.28 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.02 559.5 m 567.02 474.28 l S 0.001 w [] 0 d /F1 12 Tf BT 1 0 0 1 34.05 542.24 Tm (Name of registered provider\(s\):)Tj ET /F1 12 Tf BT 1 0 0 1 358.35 542.24 Tm (Mrs Aileen Ubhee,Mr Bissessur )Tj ET /F1 12 Tf BT 1 0 0 1 358.35 527.66 Tm (Ubhee)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 504.83 Tm (Type of registration:)Tj ET /F1 12 Tf BT 1 0 0 1 358.35 504.83 Tm (care home)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 482 Tm (Number of places registered:)Tj ET /F1 12 Tf BT 1 0 0 1 358.35 482 Tm (29)Tj ET /F1 10 Tf BT 1 0 0 1 28.35 463.05 Tm ()Tj ET 0.99608 0.9451 0.76078 RG 20.58 w 31.2 443.56 m 565.6 443.56 l S 0.001 w 41.16 w 31.2 410.44 m 297.2 410.44 l S 0.001 w 20.58 w 299.45 420.73 m 565.6 420.73 l S 0.001 w 20.58 w 299.45 400.15 m 432.52 400.15 l S 0.001 w 20.58 w 432.52 400.15 m 565.6 400.15 l S 0.001 w [] 0 d 2.25 w 0.99216 0.89804 0.5451 RG 28.99 432.15 m 567.8 432.15 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 454.98 m 567.8 454.98 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 432.15 m 567.8 432.15 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 388.74 m 567.8 388.74 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 456.06 m 30.07 387.66 l S 0.001 w [] 0 d [] 0 d 2.25 w 298.32 433.23 m 298.32 387.66 l S 0.001 w [] 0 d [] 0 d 2.25 w 566.72 456.06 m 566.72 387.66 l S 0.001 w [] 0 d /F1 12 Tf BT 1 0 0 1 34.05 438.79 Tm (Conditions of registration:)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 415.96 Tm (Category\(ies\) :)Tj ET /F1 12 Tf BT 1 0 0 1 302.3 415.96 Tm (Number of places \(if applicable\):)Tj ET /F1 12 Tf BT 1 0 0 1 302.3 395.38 Tm (Under 65)Tj ET /F1 12 Tf BT 1 0 0 1 435.37 395.38 Tm (Over 65)Tj ET 1 1 1 RG 20.58 w 31.2 373.95 m 297.25 373.95 l S 0.001 w 20.58 w 299.5 373.95 m 429.25 373.95 l S 0.001 w 20.58 w 431.5 373.95 m 565.9 373.95 l S 0.001 w 35.16 w 31.2 343.83 m 297.25 343.83 l S 0.001 w 35.16 w 299.5 343.83 m 429.25 343.83 l S 0.001 w 35.16 w 431.5 343.83 m 565.9 343.83 l S 0.001 w 35.16 w 31.2 306.42 m 297.25 306.42 l S 0.001 w 35.16 w 299.5 306.42 m 429.25 306.42 l S 0.001 w 35.16 w 431.5 306.42 m 565.9 306.42 l S 0.001 w 20.58 w 31.2 276.3 m 297.25 276.3 l S 0.001 w 20.58 w 299.5 276.3 m 429.25 276.3 l S 0.001 w 20.58 w 431.5 276.3 m 565.9 276.3 l S 0.001 w [] 0 d 2.25 w 0.99216 0.89804 0.5451 RG 28.99 362.53 m 568.1 362.53 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 325.12 m 568.1 325.12 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 287.71 m 568.1 287.71 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 385.36 m 568.1 385.36 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 362.53 m 568.1 362.53 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 325.12 m 568.1 325.12 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 287.71 m 568.1 287.71 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 264.88 m 568.1 264.88 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 386.44 m 30.07 263.81 l S 0.001 w [] 0 d [] 0 d 2.25 w 298.37 386.44 m 298.37 263.81 l S 0.001 w [] 0 d [] 0 d 2.25 w 430.37 386.44 m 430.37 263.81 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.02 386.44 m 567.02 263.81 l S 0.001 w [] 0 d /F1 12 Tf BT 1 0 0 1 34.05 369.18 Tm (dementia)Tj ET /F1 12 Tf BT 1 0 0 1 302.35 369.18 Tm (29)Tj ET /F1 12 Tf BT 1 0 0 1 434.35 369.18 Tm (29)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 346.35 Tm (mental disorder, excluding learning )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 331.77 Tm (disability or dementia)Tj ET /F1 12 Tf BT 1 0 0 1 302.35 346.35 Tm (29)Tj ET /F1 12 Tf BT 1 0 0 1 434.35 346.35 Tm (29)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 308.94 Tm (old age, not falling within any other )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 294.36 Tm (category)Tj ET /F1 12 Tf BT 1 0 0 1 302.35 308.94 Tm (0)Tj ET /F1 12 Tf BT 1 0 0 1 434.35 308.94 Tm (29)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 271.53 Tm (physical disability)Tj ET /F1 12 Tf BT 1 0 0 1 302.35 271.53 Tm (29)Tj ET /F1 12 Tf BT 1 0 0 1 434.35 271.53 Tm (0)Tj ET 0.99608 0.9451 0.76078 RG 20.58 w 31.2 233.09 m 565.6 233.09 l S 0.001 w [] 0 d 2.25 w 0.99216 0.89804 0.5451 RG 28.99 221.68 m 567.8 221.68 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 198.85 m 568.1 198.85 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 244.51 m 567.8 244.51 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 221.68 m 568.1 221.68 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 198.85 m 568.1 198.85 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 161.44 m 568.1 161.44 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 245.59 m 30.07 160.36 l S 0.001 w [] 0 d [] 0 d 2.25 w 566.72 245.59 m 566.72 160.36 l S 0.001 w [] 0 d /F1 12 Tf BT 1 0 0 1 34.05 228.32 Tm (Conditions of registration:)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 205.49 Tm (All residents must be at least 50 years of age on admission.)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 182.66 Tm (That Mr Ubhee works a minimum of 30 hours a week at Abbey Grange in order to fulfil )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 168.08 Tm (his responsibilities as the Care Manager.)Tj ET 0.99608 0.9451 0.76078 RG 20.58 w 31.2 146.65 m 315.25 146.65 l S 0.001 w 1 1 1 RG 20.58 w 317.5 146.65 m 346.55 146.65 l S 0.001 w 20.58 w 348.8 146.65 m 377.9 146.65 l S 0.001 w 20.58 w 380.15 146.65 m 409.2 146.65 l S 0.001 w 20.58 w 411.45 146.65 m 440.55 146.65 l S 0.001 w 20.58 w 442.8 146.65 m 471.9 146.65 l S 0.001 w 20.58 w 474.15 146.65 m 503.2 146.65 l S 0.001 w 20.58 w 505.45 146.65 m 534.55 146.65 l S 0.001 w 20.58 w 536.8 146.65 m 565.9 146.65 l S 0.001 w [] 0 d 2.25 w 0.99216 0.89804 0.5451 RG 28.99 158.06 m 568.1 158.06 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 135.23 m 568.1 135.23 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 159.14 m 30.07 134.16 l S 0.001 w [] 0 d [] 0 d 2.25 w 316.37 159.14 m 316.37 134.16 l S 0.001 w [] 0 d [] 0 d 2.25 w 347.67 159.14 m 347.67 134.16 l S 0.001 w [] 0 d [] 0 d 2.25 w 379.02 159.14 m 379.02 134.16 l S 0.001 w [] 0 d [] 0 d 2.25 w 410.32 159.14 m 410.32 134.16 l S 0.001 w [] 0 d [] 0 d 2.25 w 441.67 159.14 m 441.67 134.16 l S 0.001 w [] 0 d [] 0 d 2.25 w 473.02 159.14 m 473.02 134.16 l S 0.001 w [] 0 d [] 0 d 2.25 w 504.32 159.14 m 504.32 134.16 l S 0.001 w [] 0 d [] 0 d 2.25 w 535.67 159.14 m 535.67 134.16 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.02 159.14 m 567.02 134.16 l S 0.001 w [] 0 d /F1 12 Tf BT 1 0 0 1 34.05 141.88 Tm (Date of last inspection)Tj ET /F1 12 Tf BT 1 0 0 1 328.2 141.88 Tm (0)Tj ET /F1 12 Tf BT 1 0 0 1 359.53 141.88 Tm (2)Tj ET /F1 12 Tf BT 1 0 0 1 390.86 141.88 Tm (1)Tj ET /F1 12 Tf BT 1 0 0 1 422.18 141.88 Tm (0)Tj ET /F1 12 Tf BT 1 0 0 1 453.53 141.88 Tm (2)Tj ET /F1 12 Tf BT 1 0 0 1 484.86 141.88 Tm (0)Tj ET /F1 12 Tf BT 1 0 0 1 516.18 141.88 Tm (0)Tj ET /F1 12 Tf BT 1 0 0 1 547.53 141.88 Tm (8)Tj ET 0.99608 0.9451 0.76078 RG 17 w 31.2 123.36 m 565.9 123.36 l S 0.001 w [] 0 d 2.25 w 0.99216 0.89804 0.5451 RG 28.99 113.73 m 568.1 113.73 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 114.81 m 30.07 55.07 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.02 114.81 m 567.02 55.07 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 132.98 m 568.1 132.98 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 113.73 m 568.1 113.73 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 56.15 m 568.1 56.15 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 134.06 m 30.07 112.66 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.02 134.06 m 567.02 112.66 l S 0.001 w [] 0 d /F1 12 Tf BT 1 0 0 1 35.5 119.8 Tm (Brief description of the )Tj ET /F1 12 Tf BT 1 0 0 1 177.31 119.8 Tm (care home)Tj ET /F1 12 Tf BT 1 0 0 1 35.5 100.55 Tm (Abbey Grange is situated in a residential area on the outskirts of Hereford city. There )Tj ET /F1 12 Tf BT 1 0 0 1 35.5 83.55 Tm (is a drive-in parking area at the front of the home and local buses pass within easy )Tj ET /F1 12 Tf BT 1 0 0 1 35.5 66.55 Tm (reach. The original part of the premises has been adapted for its current use. It carries )Tj ET endstream endobj 8 0 obj<>/ProcSet [/PDF /Text /ImageB /ImageC /ImageI]>>/MediaBox[0 0 595 842]>> endobj 9 0 obj <>stream 0 J 0.98431 0.78824 0.08627 RG 20.58 w 28.35 35.56 m 566.93 35.56 l S 0.001 w /F1 12 Tf 0 0 0 rg BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 30.79 Tm (Care Homes for Older People)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 11 Tf BT 1 0 0 1 477.68 31.8 Tm (Page)Tj ET /F1 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 508.21 31.8 Tm (3)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 11 Tf BT 1 0 0 1 515.2 31.8 Tm ( of )Tj ET /F1 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 533.49 31.8 Tm (14)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr 0.99608 0.9451 0.76078 RG 17 w 31.2 804.03 m 565.9 804.03 l S 0.001 w [] 0 d 2.25 w 0.99216 0.89804 0.5451 RG 28.99 794.4 m 568.1 794.4 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 795.48 m 30.07 655.08 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.02 795.48 m 567.02 655.08 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 813.65 m 568.1 813.65 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 794.4 m 568.1 794.4 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 656.15 m 568.1 656.15 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 814.73 m 30.07 793.33 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.02 814.73 m 567.02 793.33 l S 0.001 w [] 0 d /F1 12 Tf BT 1 0 0 1 35.5 800.47 Tm (Brief description of the )Tj ET /F1 12 Tf BT 1 0 0 1 177.31 800.47 Tm (care home)Tj ET /F1 12 Tf BT 1 0 0 1 33.25 783.47 Tm (a listed building status. This places some restriction for making desired alterations. The )Tj ET /F1 12 Tf BT 1 0 0 1 33.25 766.47 Tm (original building has been extended to provide additional, purpose-built )Tj ET /F1 12 Tf BT 1 0 0 1 33.25 749.47 Tm (accommodation. The home is registered to provide care to 29 people who are over 50 )Tj ET /F1 12 Tf BT 1 0 0 1 33.25 732.47 Tm (years of age and who have needs arising from old age, dementia or mental disorder. )Tj ET /F1 12 Tf BT 1 0 0 1 33.25 715.47 Tm (Information about the service is displayed in the main entrance hall of the home. A )Tj ET /F1 12 Tf BT 1 0 0 1 33.25 698.47 Tm (copy of the most recent inspection report is also displayed. A schedule of fees is )Tj ET /F1 12 Tf BT 1 0 0 1 33.25 681.47 Tm (available from the home. Additional charges are made for hairdressing, transport, )Tj ET /F1 12 Tf BT 1 0 0 1 33.25 664.47 Tm (escort, chiropody, toiletries and newspapers.)Tj ET endstream endobj 10 0 obj<>/ProcSet [/PDF /Text /ImageB /ImageC /ImageI]>>/MediaBox[0 0 595 842]>> endobj 11 0 obj <>stream 0 J 0.98431 0.78824 0.08627 RG 20.58 w 28.35 35.56 m 566.93 35.56 l S 0.001 w /F1 12 Tf 0 0 0 rg BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 30.79 Tm (Care Homes for Older People)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 11 Tf BT 1 0 0 1 477.68 31.8 Tm (Page)Tj ET /F1 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 508.21 31.8 Tm (4)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 11 Tf BT 1 0 0 1 515.2 31.8 Tm ( of )Tj ET /F1 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 533.49 31.8 Tm (14)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 14 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 772.57 Tm (What we found:)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr 1 1 1 RG 385.08 w 31.2 568.84 m 563.65 568.84 l S 0.001 w [] 0 d 2.25 w 0.99216 0.89804 0.5451 RG 28.99 762.51 m 565.85 762.51 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 375.18 m 565.85 375.18 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 763.59 m 30.07 374.1 l S 0.001 w [] 0 d [] 0 d 2.25 w 564.78 763.59 m 564.78 374.1 l S 0.001 w [] 0 d /F1 12 Tf BT 1 0 0 1 34.05 746.32 Tm (We did this inspection to check what action the owner had taken to deal with the )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 731.74 Tm (requirements we made after we inspected the home on 2nd October 2008. The )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 717.16 Tm (owner/manager \(Mr Ubhee\) sent us an Improvement Plan which arrived in advance of )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 702.58 Tm (the due date. The contents indicated that Mr Ubhee believed that things at the home )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 688 Tm (are satisfactory or being improved. However, the plan lacked detail and made general )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 673.42 Tm (statements rather than giving us clear details of what Mr Ubhee intends to do to )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 658.84 Tm (improve the service.)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 644.26 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 34.05 629.68 Tm (In advance of planning another full inspection we have asked Mr Ubhee to send us a )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 615.1 Tm (new Annual Quality Assurance assessment \(AQAA\), this is a document that care )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 600.52 Tm (services are required by law to fill in and send to us each year. They have to use the )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 585.94 Tm (AQAA to tell us what they are doing well, what they need to improve and how they are )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 571.36 Tm (going to do this.)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 556.78 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 34.05 542.2 Tm (At the end of this random inspection we stressed to Mr Ubhee the importance of filling )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 527.62 Tm (the AQAA in with sufficient details about what he is doing to improve things at Abbey )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 513.04 Tm (Grange.)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 498.46 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 34.05 483.88 Tm (This report is set out using the topics of requirements from the last report as headings.)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 469.3 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 34.05 454.72 Tm (Because we found that some requirements from the last key inspection had not been )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 440.14 Tm (met we have issued statutory requirement notices. This is because we have concerns )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 425.56 Tm (that people living at the home may be put at risk or not have their needs attended to )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 410.98 Tm (correctly. We will check what the owners have done to put things right when we do our )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 396.4 Tm (next inspection. If we then find further breaches of the regulations about the same )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 381.82 Tm (things we may decide to take further formal action.)Tj ET /F1 14 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 354.86 Tm (What the care home)Tj ET 0.99216 0.89804 0.5451 RG 0.001 w 0 Tr /F1 14 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 175.95 354.86 Tm (does well:)Tj ET 0.99216 0.89804 0.5451 RG 0.001 w 0 Tr 1 1 1 RG 78.9 w 31.2 304.22 m 563.65 304.22 l S 0.001 w [] 0 d 2.25 w 0.99216 0.89804 0.5451 RG 28.99 344.79 m 565.85 344.79 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 263.64 m 565.85 263.64 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 345.87 m 30.07 262.57 l S 0.001 w [] 0 d [] 0 d 2.25 w 564.78 345.87 m 564.78 262.57 l S 0.001 w [] 0 d /F1 12 Tf BT 1 0 0 1 34.05 328.61 Tm (The focus of this inspection was to check if requirements had been met. Because of )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 314.03 Tm (this we did not look at all aspects of the service and may therefore not have identified )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 299.45 Tm (some positive things about the home. We will be doing another key inspection shortly. )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 284.87 Tm (This will provide us with the chance to look at the broader picture of how things are at )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 270.29 Tm (Abbey Grange and what it is like for people who live there.)Tj ET /F1 14 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 243.32 Tm (What they could do better:)Tj ET 0.99216 0.89804 0.5451 RG 0.001 w 0 Tr 1 1 1 RG 171.48 w 31.2 147.52 m 563.65 147.52 l S 0.001 w [] 0 d 2.25 w 0.99216 0.89804 0.5451 RG 28.99 234.38 m 565.85 234.38 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 60.65 m 565.85 60.65 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 235.46 m 30.07 59.57 l S 0.001 w [] 0 d [] 0 d 2.25 w 564.78 235.46 m 564.78 59.57 l S 0.001 w [] 0 d /F1 12 Tf BT 1 0 0 1 34.05 218.2 Tm (REVIEWING AND AMENDING ASSESSMENTS)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 203.62 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 34.05 189.04 Tm (We found that information about reviews of assessments for people's care was unclear. )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 174.46 Tm (This was partly because the information about care needs was not always written on )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 159.88 Tm (the page related to the topic in question. For example a person's needs in respect of )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 145.3 Tm (diet and MRSA were written on a care plan headed 'Breathing'. We also found )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 130.72 Tm (examples of reviews planned for 17th February but there was no information to show )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 116.14 Tm (that these reviews had been done. We found contradictory information about a )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 101.56 Tm (person's moving and handling needs with two forms completed over the same period )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 86.98 Tm (of time but with one indicating the person had low level needs while the other showed )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 72.4 Tm (the person to have 'very high' level needs in this respect. We have dealt with the )Tj ET endstream endobj 12 0 obj<>/ProcSet [/PDF /Text /ImageB /ImageC /ImageI]>>/MediaBox[0 0 595 842]>> endobj 13 0 obj <>stream 0 J 0.98431 0.78824 0.08627 RG 20.58 w 28.35 35.56 m 566.93 35.56 l S 0.001 w /F1 12 Tf 0 0 0 rg BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 30.79 Tm (Care Homes for Older People)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 11 Tf BT 1 0 0 1 477.68 31.8 Tm (Page)Tj ET /F1 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 508.21 31.8 Tm (5)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 11 Tf BT 1 0 0 1 515.2 31.8 Tm ( of )Tj ET /F1 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 533.49 31.8 Tm (14)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr 1 1 1 RG 748.5 w 31.2 438.28 m 563.65 438.28 l S 0.001 w [] 0 d 2.25 w 0.99216 0.89804 0.5451 RG 28.99 813.65 m 565.85 813.65 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 62.9 m 565.85 62.9 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 814.73 m 30.07 61.82 l S 0.001 w [] 0 d [] 0 d 2.25 w 564.78 814.73 m 564.78 61.82 l S 0.001 w [] 0 d /F1 12 Tf BT 1 0 0 1 31.8 802.72 Tm (concerns we had about assessments in a new requirement and a statutory requirement )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 788.14 Tm (notice about about care plans.)Tj ET /F1 12 Tf BT 1 0 0 1 31.8 773.56 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 31.8 758.98 Tm (DETAIL IN THE WRITTEN INFORMATION ABOUT CARE \('CARE PLANS'\))Tj ET /F1 12 Tf BT 1 0 0 1 31.8 744.4 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 31.8 729.82 Tm (We found the information written down about the care people need was not detailed )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 715.24 Tm (enough to give staff the information they need to provide the right care. For example, )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 700.66 Tm (the care information about the dementia related needs of a person did not give staff )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 686.08 Tm (guidance about how they need to help the person when they become distressed and )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 671.5 Tm (agitated. The records show that the person often has disagreements with other people )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 656.92 Tm (in the home but again, there was no guidance to staff about how to reduce the chance )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 642.34 Tm (of this happening or what to do when it does.)Tj ET /F1 12 Tf BT 1 0 0 1 31.8 627.76 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 31.8 613.18 Tm (In another example, there was no care plan to tell staff how they should help a person )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 598.6 Tm (with their catheter correctly and no details of the precautions staff should take when )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 584.02 Tm (assisting a person with MRSA. We have issued a statutory requirement notice about )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 569.44 Tm (care plans.)Tj ET /F1 12 Tf BT 1 0 0 1 31.8 554.86 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 31.8 540.28 Tm (CONSULTING PEOPLE ABOUT ACTIVITIES)Tj ET /F1 12 Tf BT 1 0 0 1 31.8 525.7 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 31.8 511.12 Tm (We were shown information about five activities that have been introduced at the )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 496.54 Tm (home. Each person living at the home had been asked which of these activities they )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 481.96 Tm (either did or did not wish to take part in. Lists had then been made to show which )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 467.38 Tm (people would take part in which activities. Our requirement to consult people about )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 452.8 Tm (activities had therefore been met, although the outcome was not the one we were )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 438.22 Tm (hoping for. We had expected that the manager of the home would have approached )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 423.64 Tm (this by asking people in the home about their choice of activities and looked at ways to )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 409.06 Tm (provide these, rather than introducing a small set activity plan which may not be to all )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 394.48 Tm (tastes. The approach taken by the manager is not one that values each person as an )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 379.9 Tm (individual and we would want to see much more being done to focus on the )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 365.32 Tm (preferences of each person. We have made a new recommendation about this.)Tj ET /F1 12 Tf BT 1 0 0 1 31.8 350.74 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 31.8 336.16 Tm (INFORMING PEOPLE ABOUT THE OUTCOME OF THEIR COMPLAINTS)Tj ET /F1 12 Tf BT 1 0 0 1 31.8 321.58 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 31.8 307 Tm (No new complaints had been made to the home since we made this requirement. We )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 292.42 Tm (noted that the information about complaints referred to by the manager in his recent )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 277.84 Tm (Improvement Plan was not ready to be given to people who might need a copy. We )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 263.26 Tm (are making a new recommendation about making sure that copies of the procedure )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 248.68 Tm (are readily available and that staff are trained to know what to do if someone speaks )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 234.1 Tm (to them about making a complaint.)Tj ET /F1 12 Tf BT 1 0 0 1 31.8 219.52 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 31.8 204.94 Tm (ENSURING THAT STAFF TAKE PRECAUTIONS AGAINST THE SPREAD OF INFECTION)Tj ET /F1 12 Tf BT 1 0 0 1 31.8 190.36 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 31.8 175.78 Tm (We saw a lot of things that concerned us about infection control in the home. These )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 161.2 Tm (included empty hand cleanser dispensers, toilets and bathrooms without liquid soap )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 146.62 Tm (and paper towels, untidy bathrooms and toilets with items such as hairbrushes left on )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 132.04 Tm (shelves and the lids of toilet cisterns and numerous toilet rolls not on holders. We also )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 117.46 Tm (saw tubs of creams with no names on in bathrooms and toilets indicating that staff use )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 102.88 Tm (the cream for more than one person; this is very poor practice. We spoke to a member )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 88.3 Tm (of staff who acknowledged not wearing a disposable apron to empty a catheter. As well )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 73.72 Tm (as creating infection control risks, these things are also an indication of the lack of )Tj ET endstream endobj 14 0 obj<>/ProcSet [/PDF /Text /ImageB /ImageC /ImageI]>>/MediaBox[0 0 595 842]>> endobj 15 0 obj <>stream 0 J 0.98431 0.78824 0.08627 RG 20.58 w 28.35 35.56 m 566.93 35.56 l S 0.001 w /F1 12 Tf 0 0 0 rg BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 30.79 Tm (Care Homes for Older People)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 11 Tf BT 1 0 0 1 477.68 31.8 Tm (Page)Tj ET /F1 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 508.21 31.8 Tm (6)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 11 Tf BT 1 0 0 1 515.2 31.8 Tm ( of )Tj ET /F1 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 533.49 31.8 Tm (14)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr 1 1 1 RG 717.42 w 31.2 453.82 m 563.65 453.82 l S 0.001 w [] 0 d 2.25 w 0.99216 0.89804 0.5451 RG 28.99 813.65 m 565.85 813.65 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 93.98 m 565.85 93.98 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 814.73 m 30.07 92.91 l S 0.001 w [] 0 d [] 0 d 2.25 w 564.78 814.73 m 564.78 92.91 l S 0.001 w [] 0 d /F1 12 Tf BT 1 0 0 1 31.8 802.72 Tm (effective management at the home. We have issued a statutory requirement notice )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 788.14 Tm (about this.)Tj ET /F1 12 Tf BT 1 0 0 1 31.8 773.56 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 31.8 758.98 Tm (THE CHECKS DONE ON NEW STAFF TO MAKE SURE THEY ARE SUITABLE)Tj ET /F1 12 Tf BT 1 0 0 1 31.8 744.4 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 31.8 729.82 Tm (We found that the correct staff recruitment checks are not being done for staff. This )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 715.24 Tm (increases the possibility of unsuitable staff gaining employment at the home. In the )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 700.66 Tm (three staff files we looked at, important information, such as proof of identity, )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 686.08 Tm (references and/or criminal records bureau checks had not been obtained by the home. )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 671.5 Tm (Mr Ubhee had accepted criminal records bureau checks from previous employers for )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 656.92 Tm (two of these people. He should not have done this because the integral 'protection of )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 642.34 Tm (vulnerable adults' check is not transferable from one employer to another. The law )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 627.76 Tm (says that home owners and managers must do correct checks before new staff start )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 613.18 Tm (work and by not doing so Mr Ubhee could put people living in the home at risk. We )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 598.6 Tm (have issued a statutory requirement notice about this.)Tj ET /F1 12 Tf BT 1 0 0 1 31.8 584.02 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 31.8 569.44 Tm (STAFF KNOWLEDGE AND SKILLS)Tj ET /F1 12 Tf BT 1 0 0 1 31.8 554.86 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 31.8 540.28 Tm (Information available in the home about staff training is not well organised and makes )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 525.7 Tm (it difficult to check which staff have done training and when. We saw that some new )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 511.12 Tm (training is in hand, for example, two staff have started a distance learning course in )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 496.54 Tm (dementia care and other staff are doing distance learning in infection control. We will )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 481.96 Tm (review the progress being made in staff training when we do our next key inspection. )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 467.38 Tm (We have made a recommendation that the manager improves the staff training )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 452.8 Tm (information at the home so that it provides a more effective tool for planning and )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 438.22 Tm (monitoring staff training needs.)Tj ET /F1 12 Tf BT 1 0 0 1 31.8 423.64 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 31.8 409.06 Tm (A particular area of staff training that we are concerned about is dementia care. This is )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 394.48 Tm (because the home has registration to allow it to admit people with dementia related )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 379.9 Tm (care needs. However, only two staff staff have done training in this topic and two more )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 365.32 Tm (have started a distance learning course. We consider it is essential for more staff to do )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 350.74 Tm (training in this subject if the home plans to offer care of this type. We have made a )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 336.16 Tm (new requirement about this.)Tj ET /F1 12 Tf BT 1 0 0 1 31.8 321.58 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 31.8 307 Tm (COMPETENCE OF STAFF LEFT IN CHARGE WHEN THE MANAGER IS NOT AT THE HOME)Tj ET /F1 12 Tf BT 1 0 0 1 31.8 292.42 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 31.8 277.84 Tm (The information about the training done by senior staff was unclear and this made it )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 263.26 Tm (difficult for us to confirm whether all the staff who might be left in charge of the home )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 248.68 Tm (have the knowledge and experience required to take this level of responsibility. We will )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 234.1 Tm (be looking at this again when we do our key inspection. We are concerned that the )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 219.52 Tm (manager works all his hours in blocks of time that mean he is away from the home for )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 204.94 Tm (several days at a time. Our observations and findings from this inspection increased )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 190.36 Tm (our concerns that the home is not effectively managed.)Tj ET /F1 12 Tf BT 1 0 0 1 31.8 175.78 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 31.8 161.2 Tm (STAFF TRAINING ABOUT PROTECTING PEOPLE FROM ABUSE)Tj ET /F1 12 Tf BT 1 0 0 1 31.8 146.62 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 31.8 132.04 Tm (Half the staff group had recently done training with Herefordshire Council about this )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 117.46 Tm (subject and the other half were booked to do a course in March. This requirement was )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 102.88 Tm (therefore met.)Tj ET /F1 12 Tf BT 1 0 0 1 28.35 77.92 Tm (If you want to know what action the person responsible for this care home)Tj ET /F1 12 Tf BT 1 0 0 1 483.55 77.92 Tm (is taking )Tj ET endstream endobj 16 0 obj<>/ProcSet [/PDF /Text /ImageB /ImageC /ImageI]>>/MediaBox[0 0 595 842]>> endobj 17 0 obj <>stream 0 J 0.98431 0.78824 0.08627 RG 20.58 w 28.35 35.56 m 566.93 35.56 l S 0.001 w /F1 12 Tf 0 0 0 rg BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 30.79 Tm (Care Homes for Older People)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 11 Tf BT 1 0 0 1 477.68 31.8 Tm (Page)Tj ET /F1 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 508.21 31.8 Tm (7)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 11 Tf BT 1 0 0 1 515.2 31.8 Tm ( of )Tj ET /F1 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 533.49 31.8 Tm (14)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 12 Tf BT 1 0 0 1 28.35 797.59 Tm (following this report, you can contact them using the details set out on page 2.)Tj ET endstream endobj 18 0 obj<>/ProcSet [/PDF /Text /ImageB /ImageC /ImageI]>>/MediaBox[0 0 595 842]>> endobj 20 0 obj <>stream 0 J 0.98431 0.78824 0.08627 RG 20.58 w 28.35 35.56 m 566.93 35.56 l S 0.001 w /F1 12 Tf 0 0 0 rg BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 30.79 Tm (Care Homes for Older People)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 11 Tf BT 1 0 0 1 477.68 31.8 Tm (Page)Tj ET /F1 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 508.21 31.8 Tm (8)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 11 Tf BT 1 0 0 1 515.2 31.8 Tm ( of )Tj ET /F1 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 533.49 31.8 Tm (14)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr 0.99216 0.9451 0.76078 RG 36.25 w 29.47 780 m 564.97 780 l S 0.001 w 0.99608 0.9451 0.76078 RG 17 w 28.35 771.5 m 422.1 771.5 l S 0.001 w 17 w 424.35 771.5 m 467.1 771.5 l S 0.001 w 1 1 1 RG 17 w 469.35 771.5 m 494.1 771.5 l S 0.001 w 0.99608 0.9451 0.76078 RG 17 w 496.35 771.5 m 539.1 771.5 l S 0.001 w 1 1 1 RG 17 w 541.35 771.5 m 566.1 771.5 l S 0.001 w [] 0 d 2.25 w 0.99216 0.89804 0.5451 RG 26.14 781.13 m 568.3 781.13 l S 0.001 w [] 0 d [] 0 d 2.25 w 26.14 800.38 m 568.3 800.38 l S 0.001 w [] 0 d [] 0 d 2.25 w 26.14 781.13 m 568.3 781.13 l S 0.001 w [] 0 d [] 0 d 2.25 w 26.14 761.88 m 568.3 761.88 l S 0.001 w [] 0 d [] 0 d 2.25 w 27.22 801.46 m 27.22 760.8 l S 0.001 w [] 0 d [] 0 d 2.25 w 423.22 782.21 m 423.22 760.8 l S 0.001 w [] 0 d [] 0 d 2.25 w 468.22 782.21 m 468.22 760.8 l S 0.001 w [] 0 d [] 0 d 2.25 w 495.22 782.21 m 495.22 760.8 l S 0.001 w [] 0 d [] 0 d 2.25 w 540.22 782.21 m 540.22 760.8 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.22 801.46 m 567.22 760.8 l S 0.001 w [] 0 d /F1 12 Tf BT 1 0 0 1 33.75 787.19 Tm (Are there any outstanding requirements from the last inspection?)Tj ET /F1 12 Tf BT 1 0 0 1 429.75 767.94 Tm (Yes)Tj ET /F2 12 Tf BT 1 0 0 1 476.37 769.89 Tm (5)Tj ET /F1 12 Tf BT 1 0 0 1 501.75 767.94 Tm (No)Tj ET /F2 12 Tf BT 1 0 0 1 546.75 769.89 Tm ()Tj ET 0.99608 0.9451 0.76078 RG 69.18 w 31.2 672.91 m 566.2 672.91 l S 0.001 w 30.3 w 31.2 620.92 m 91 620.92 l S 0.001 w 30.3 w 93.25 620.92 m 197.4 620.92 l S 0.001 w 30.3 w 199.65 620.92 m 289.5 620.92 l S 0.001 w 30.3 w 291.75 620.92 m 473.9 620.92 l S 0.001 w 30.3 w 476.15 620.92 m 566.2 620.92 l S 0.001 w 1 1 1 RG 154.8 w 31.2 526.12 m 91.05 526.12 l S 0.001 w 154.8 w 93.3 526.12 m 197.4 526.12 l S 0.001 w 154.8 w 199.65 526.12 m 289.45 526.12 l S 0.001 w 154.8 w 291.7 526.12 m 473.8 526.12 l S 0.001 w 154.8 w 476.05 526.12 m 566.1 526.12 l S 0.001 w 154.8 w 31.2 369.07 m 91.05 369.07 l S 0.001 w 154.8 w 93.3 369.07 m 197.4 369.07 l S 0.001 w 154.8 w 199.65 369.07 m 289.45 369.07 l S 0.001 w 154.8 w 291.7 369.07 m 473.8 369.07 l S 0.001 w 154.8 w 476.05 369.07 m 566.1 369.07 l S 0.001 w 125.64 w 31.2 226.6 m 91.05 226.6 l S 0.001 w 125.64 w 93.3 226.6 m 197.4 226.6 l S 0.001 w 125.64 w 199.65 226.6 m 289.45 226.6 l S 0.001 w 125.64 w 291.7 226.6 m 473.8 226.6 l S 0.001 w 125.64 w 476.05 226.6 m 566.1 226.6 l S 0.001 w 98.63 w 31.2 112.22 m 91.05 112.22 l S 0.001 w 98.63 w 93.3 112.22 m 197.4 112.22 l S 0.001 w 98.63 w 199.65 112.22 m 289.45 112.22 l S 0.001 w 98.63 w 291.7 112.22 m 473.8 112.22 l S 0.001 w 98.63 w 476.05 112.22 m 566.1 112.22 l S 0.001 w [] 0 d 2.25 w 0.99216 0.89804 0.5451 RG 28.99 447.6 m 568.3 447.6 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 290.55 m 568.3 290.55 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 162.66 m 568.3 162.66 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 605.73 m 30.07 60.7 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.22 605.73 m 567.22 60.7 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 637.2 m 568.4 637.2 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 604.65 m 568.3 604.65 l S 0.001 w [] 0 d [] 0 d 2.25 w 92.17 605.73 m 92.17 60.7 l S 0.001 w [] 0 d [] 0 d 2.25 w 198.52 605.73 m 198.52 60.7 l S 0.001 w [] 0 d [] 0 d 2.25 w 290.57 605.73 m 290.57 60.7 l S 0.001 w [] 0 d [] 0 d 2.25 w 474.92 605.73 m 474.92 60.7 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 708.63 m 568.4 708.63 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 637.2 m 568.4 637.2 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 604.65 m 568.4 604.65 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 447.6 m 568.3 447.6 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 290.55 m 568.3 290.55 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 162.66 m 568.3 162.66 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 61.78 m 568.3 61.78 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 709.71 m 30.07 603.57 l S 0.001 w [] 0 d [] 0 d 2.25 w 92.12 638.28 m 92.12 603.57 l S 0.001 w [] 0 d [] 0 d 2.25 w 198.52 638.28 m 198.52 603.57 l S 0.001 w [] 0 d [] 0 d 2.25 w 290.62 638.28 m 290.62 603.57 l S 0.001 w [] 0 d [] 0 d 2.25 w 475.02 638.28 m 475.02 603.57 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.32 709.71 m 567.32 603.57 l S 0.001 w [] 0 d /F1 16 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 691.42 Tm (Outstanding statutory requirements)Tj ET 0.99216 0.89804 0.5451 RG 0.001 w 0 Tr /F1 12 Tf BT 1 0 0 1 34.05 673 Tm (These are requirements that were set at the previous inspection, but have still not )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 658.42 Tm (been met.)Tj ET /F1 12 Tf BT 1 0 0 1 95.57 658.42 Tm ( )Tj ET /F1 12 Tf BT 1 0 0 1 104.02 658.42 Tm (They say what the registered person had to do to meet the Care Standards )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 643.84 Tm (Act 2000, )Tj ET /F1 12 Tf BT 1 0 0 1 96.58 643.84 Tm ( Regulations 2001 and the National Minimum Standards.)Tj ET /F1 10 Tf BT 1 0 0 1 31.2 626.02 Tm (No.)Tj ET /F1 10 Tf BT 1 0 0 1 96.1 623.02 Tm (Standard)Tj ET /F1 10 Tf BT 1 0 0 1 202.5 623.02 Tm (Regulation)Tj ET /F1 10 Tf BT 1 0 0 1 294.6 623.02 Tm (Requirement)Tj ET /F1 10 Tf BT 1 0 0 1 479 623.02 Tm (Timescale for )Tj ET /F1 10 Tf BT 1 0 0 1 479 610.87 Tm (action)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 588.46 Tm (1)Tj ET /F1 12 Tf BT 1 0 0 1 96.15 588.46 Tm (7)Tj ET /F1 12 Tf BT 1 0 0 1 202.5 588.46 Tm (14)Tj ET /F1 12 Tf BT 1 0 0 1 294.55 588.46 Tm (You must ensure that care )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 573.88 Tm (plans are sufficiently detailed )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 559.3 Tm (and include accurate )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 544.72 Tm (information about people's )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 530.14 Tm (care needs. )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 512.56 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 294.55 497.98 Tm (To ensure that staff know the )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 483.4 Tm (care that is required and are )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 468.82 Tm (able to provide the right )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 454.24 Tm (care. )Tj ET /F1 12 Tf BT 1 0 0 1 478.9 588.46 Tm (31/12/2008)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 431.41 Tm (2)Tj ET /F1 12 Tf BT 1 0 0 1 96.15 431.41 Tm (9)Tj ET /F1 12 Tf BT 1 0 0 1 202.5 431.41 Tm (13)Tj ET /F1 12 Tf BT 1 0 0 1 294.55 431.41 Tm (You must ensure that )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 416.83 Tm (medication is stored securely )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 402.25 Tm (and safely, and that )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 387.67 Tm (equipment used for the )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 373.09 Tm (administration of medication )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 358.51 Tm (is kept clean.)Tj ET /F1 12 Tf BT 1 0 0 1 294.55 340.93 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 294.55 326.35 Tm (This is so that the people )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 311.77 Tm (who use the service are not )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 297.19 Tm (put at risk of harm.)Tj ET /F1 12 Tf BT 1 0 0 1 478.9 431.41 Tm (31/12/2008)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 274.36 Tm (3)Tj ET /F1 12 Tf BT 1 0 0 1 96.15 274.36 Tm (26)Tj ET /F1 12 Tf BT 1 0 0 1 202.5 274.36 Tm (13)Tj ET /F1 12 Tf BT 1 0 0 1 294.55 274.36 Tm (You must ensure that staff )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 259.78 Tm (take precautions which will )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 245.2 Tm (limit the chance of infection )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 230.62 Tm (spreading.)Tj ET /F1 12 Tf BT 1 0 0 1 294.55 213.04 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 294.55 198.46 Tm (This is so that people who )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 183.88 Tm (live at the home are not at )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 169.3 Tm (risk of harm from infection.)Tj ET /F1 12 Tf BT 1 0 0 1 478.9 274.36 Tm (31/12/2008)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 146.47 Tm (4)Tj ET /F1 12 Tf BT 1 0 0 1 96.15 146.47 Tm (29)Tj ET /F1 12 Tf BT 1 0 0 1 202.5 146.47 Tm (19)Tj ET /F1 12 Tf BT 1 0 0 1 294.55 146.47 Tm (You must ensure that all the )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 131.89 Tm (information specified in this )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 117.31 Tm (Regulation is secured to )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 102.73 Tm (determine the fitness of )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 88.15 Tm (employees working at the )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 73.57 Tm (home.)Tj ET /F1 12 Tf BT 1 0 0 1 478.9 146.47 Tm (31/12/2008)Tj ET endstream endobj 21 0 obj<>/ProcSet [/PDF /Text /ImageB /ImageC /ImageI]>>/MediaBox[0 0 595 842]>> endobj 22 0 obj <>stream 0 J 0.98431 0.78824 0.08627 RG 20.58 w 28.35 35.56 m 566.93 35.56 l S 0.001 w /F1 12 Tf 0 0 0 rg BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 30.79 Tm (Care Homes for Older People)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 11 Tf BT 1 0 0 1 477.68 31.8 Tm (Page)Tj ET /F1 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 508.21 31.8 Tm (9)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 11 Tf BT 1 0 0 1 515.2 31.8 Tm ( of )Tj ET /F1 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 533.49 31.8 Tm (14)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr 0.99608 0.9451 0.76078 RG 69.18 w 31.2 777.94 m 566.2 777.94 l S 0.001 w 30.3 w 31.2 725.95 m 91 725.95 l S 0.001 w 30.3 w 93.25 725.95 m 197.4 725.95 l S 0.001 w 30.3 w 199.65 725.95 m 289.5 725.95 l S 0.001 w 30.3 w 291.75 725.95 m 473.9 725.95 l S 0.001 w 30.3 w 476.15 725.95 m 566.2 725.95 l S 0.001 w 1 1 1 RG 64.32 w 31.2 676.39 m 91.05 676.39 l S 0.001 w 64.32 w 93.3 676.39 m 197.4 676.39 l S 0.001 w 64.32 w 199.65 676.39 m 289.45 676.39 l S 0.001 w 64.32 w 291.7 676.39 m 473.8 676.39 l S 0.001 w 64.32 w 476.05 676.39 m 566.1 676.39 l S 0.001 w [] 0 d 2.25 w 0.99216 0.89804 0.5451 RG 30.07 710.75 m 30.07 642.03 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.22 710.75 m 567.22 642.03 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 742.22 m 568.4 742.22 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 709.67 m 568.3 709.67 l S 0.001 w [] 0 d [] 0 d 2.25 w 92.17 710.75 m 92.17 642.03 l S 0.001 w [] 0 d [] 0 d 2.25 w 198.52 710.75 m 198.52 642.03 l S 0.001 w [] 0 d [] 0 d 2.25 w 290.57 710.75 m 290.57 642.03 l S 0.001 w [] 0 d [] 0 d 2.25 w 474.92 710.75 m 474.92 642.03 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 813.65 m 568.4 813.65 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 742.22 m 568.4 742.22 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 709.67 m 568.4 709.67 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 643.1 m 568.3 643.1 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 814.73 m 30.07 708.6 l S 0.001 w [] 0 d [] 0 d 2.25 w 92.12 743.3 m 92.12 708.6 l S 0.001 w [] 0 d [] 0 d 2.25 w 198.52 743.3 m 198.52 708.6 l S 0.001 w [] 0 d [] 0 d 2.25 w 290.62 743.3 m 290.62 708.6 l S 0.001 w [] 0 d [] 0 d 2.25 w 475.02 743.3 m 475.02 708.6 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.32 814.73 m 567.32 708.6 l S 0.001 w [] 0 d /F1 16 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 796.45 Tm (Outstanding statutory requirements)Tj ET 0.99216 0.89804 0.5451 RG 0.001 w 0 Tr /F1 12 Tf BT 1 0 0 1 34.05 778.03 Tm (These are requirements that were set at the previous inspection, but have still not )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 763.45 Tm (been met.)Tj ET /F1 12 Tf BT 1 0 0 1 95.57 763.45 Tm ( )Tj ET /F1 12 Tf BT 1 0 0 1 104.02 763.45 Tm (They say what the registered person had to do to meet the Care Standards )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 748.87 Tm (Act 2000, )Tj ET /F1 12 Tf BT 1 0 0 1 96.58 748.87 Tm ( Regulations 2001 and the National Minimum Standards.)Tj ET /F1 10 Tf BT 1 0 0 1 31.2 731.05 Tm (No.)Tj ET /F1 10 Tf BT 1 0 0 1 96.1 728.05 Tm (Standard)Tj ET /F1 10 Tf BT 1 0 0 1 202.5 728.05 Tm (Regulation)Tj ET /F1 10 Tf BT 1 0 0 1 294.6 728.05 Tm (Requirement)Tj ET /F1 10 Tf BT 1 0 0 1 479 728.05 Tm (Timescale for )Tj ET /F1 10 Tf BT 1 0 0 1 479 715.9 Tm (action)Tj ET /F1 12 Tf BT 1 0 0 1 292.3 695.74 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 292.3 681.16 Tm (This will help to prevent )Tj ET /F1 12 Tf BT 1 0 0 1 292.3 666.58 Tm (unsuitable staff being )Tj ET /F1 12 Tf BT 1 0 0 1 292.3 652 Tm (employed.)Tj ET endstream endobj 23 0 obj<>/ProcSet [/PDF /Text /ImageB /ImageC /ImageI]>>/MediaBox[0 0 595 842]>> endobj 24 0 obj <>stream 0 J 0.98431 0.78824 0.08627 RG 20.58 w 28.35 35.56 m 566.93 35.56 l S 0.001 w /F1 12 Tf 0 0 0 rg BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 30.79 Tm (Care Homes for Older People)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 11 Tf BT 1 0 0 1 477.68 31.8 Tm (Page)Tj ET /F1 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 508.21 31.8 Tm (10)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 11 Tf BT 1 0 0 1 522.2 31.8 Tm ( of )Tj ET /F1 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 540.49 31.8 Tm (14)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 16 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 797.57 Tm (Requirements and recommendations from this inspection:)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 782.15 Tm ()Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr 0.99608 0.9451 0.76078 RG 52.74 w 31.2 748.59 m 566.2 748.59 l S 0.001 w 30.3 w 31.2 704.82 m 91 704.82 l S 0.001 w 30.3 w 93.25 704.82 m 197.4 704.82 l S 0.001 w 30.3 w 199.65 704.82 m 289.5 704.82 l S 0.001 w 30.3 w 291.75 704.82 m 473.9 704.82 l S 0.001 w 30.3 w 476.15 704.82 m 566.2 704.82 l S 0.001 w 1 1 1 RG 20.58 w 31.2 677.13 m 91.05 677.13 l S 0.001 w 20.58 w 93.3 677.13 m 197.4 677.13 l S 0.001 w 20.58 w 199.65 677.13 m 289.45 677.13 l S 0.001 w 20.58 w 291.7 677.13 m 473.8 677.13 l S 0.001 w 20.58 w 476.05 677.13 m 566.1 677.13 l S 0.001 w [] 0 d 2.25 w 0.99216 0.89804 0.5451 RG 30.07 689.63 m 30.07 664.64 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.22 689.63 m 567.22 664.64 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 721.1 m 568.4 721.1 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 688.55 m 568.3 688.55 l S 0.001 w [] 0 d [] 0 d 2.25 w 92.17 689.63 m 92.17 664.64 l S 0.001 w [] 0 d [] 0 d 2.25 w 198.52 689.63 m 198.52 664.64 l S 0.001 w [] 0 d [] 0 d 2.25 w 290.57 689.63 m 290.57 664.64 l S 0.001 w [] 0 d [] 0 d 2.25 w 474.92 689.63 m 474.92 664.64 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 776.09 m 568.4 776.09 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 721.1 m 568.4 721.1 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 688.55 m 568.4 688.55 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 665.72 m 568.3 665.72 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 777.17 m 30.07 687.47 l S 0.001 w [] 0 d [] 0 d 2.25 w 92.12 722.18 m 92.12 687.47 l S 0.001 w [] 0 d [] 0 d 2.25 w 198.52 722.18 m 198.52 687.47 l S 0.001 w [] 0 d [] 0 d 2.25 w 290.62 722.18 m 290.62 687.47 l S 0.001 w [] 0 d [] 0 d 2.25 w 475.02 722.18 m 475.02 687.47 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.32 777.17 m 567.32 687.47 l S 0.001 w [] 0 d /F1 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 34.05 759.9 Tm (Immediate requirements:)Tj ET 0.99216 0.89804 0.5451 RG 0.001 w 0 Tr /F1 12 Tf BT 1 0 0 1 34.05 742.32 Tm (These are immediate requirements that were set on the day we visited this care home. )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 727.74 Tm (The registered person had to meet these within 48 hours.)Tj ET /F1 10 Tf BT 1 0 0 1 31.2 709.92 Tm (No.)Tj ET /F1 10 Tf BT 1 0 0 1 96.1 706.92 Tm (Standard)Tj ET /F1 10 Tf BT 1 0 0 1 202.5 706.92 Tm (Regulation)Tj ET /F1 10 Tf BT 1 0 0 1 294.6 706.92 Tm (Requirement)Tj ET /F1 10 Tf BT 1 0 0 1 479 706.92 Tm (Timescale for )Tj ET /F1 10 Tf BT 1 0 0 1 479 694.77 Tm (action)Tj ET 0.99608 0.9451 0.76078 RG 66.74 w 31.2 594.97 m 566.2 594.97 l S 0.001 w 30.3 w 31.2 544.2 m 91 544.2 l S 0.001 w 30.3 w 93.25 544.2 m 197.4 544.2 l S 0.001 w 30.3 w 199.65 544.2 m 289.5 544.2 l S 0.001 w 30.3 w 291.75 544.2 m 473.9 544.2 l S 0.001 w 30.3 w 476.15 544.2 m 566.2 544.2 l S 0.001 w 1 1 1 RG 198.54 w 31.2 427.53 m 91.05 427.53 l S 0.001 w 198.54 w 93.3 427.53 m 197.4 427.53 l S 0.001 w 198.54 w 199.65 427.53 m 289.45 427.53 l S 0.001 w 198.54 w 291.7 427.53 m 473.8 427.53 l S 0.001 w 198.54 w 476.05 427.53 m 566.1 427.53 l S 0.001 w 263.11 w 31.2 194.46 m 91.05 194.46 l S 0.001 w 263.11 w 93.3 194.46 m 197.4 194.46 l S 0.001 w 263.11 w 199.65 194.46 m 289.45 194.46 l S 0.001 w 263.11 w 291.7 194.46 m 473.8 194.46 l S 0.001 w 263.11 w 476.05 194.46 m 566.1 194.46 l S 0.001 w [] 0 d 2.25 w 0.99216 0.89804 0.5451 RG 28.99 327.14 m 568.3 327.14 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 529.01 m 30.07 60.7 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.22 529.01 m 567.22 60.7 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 560.48 m 568.4 560.48 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 527.93 m 568.3 527.93 l S 0.001 w [] 0 d [] 0 d 2.25 w 92.17 529.01 m 92.17 60.7 l S 0.001 w [] 0 d [] 0 d 2.25 w 198.52 529.01 m 198.52 60.7 l S 0.001 w [] 0 d [] 0 d 2.25 w 290.57 529.01 m 290.57 60.7 l S 0.001 w [] 0 d [] 0 d 2.25 w 474.92 529.01 m 474.92 60.7 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 629.47 m 568.4 629.47 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 560.48 m 568.4 560.48 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 527.93 m 568.4 527.93 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 327.14 m 568.3 327.14 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 61.78 m 568.3 61.78 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 630.55 m 30.07 526.85 l S 0.001 w [] 0 d [] 0 d 2.25 w 92.12 561.56 m 92.12 526.85 l S 0.001 w [] 0 d [] 0 d 2.25 w 198.52 561.56 m 198.52 526.85 l S 0.001 w [] 0 d [] 0 d 2.25 w 290.62 561.56 m 290.62 526.85 l S 0.001 w [] 0 d [] 0 d 2.25 w 475.02 561.56 m 475.02 526.85 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.32 630.55 m 567.32 526.85 l S 0.001 w [] 0 d /F1 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 616.28 Tm (Statutory requirements)Tj ET 0.99216 0.89804 0.5451 RG 0.001 w 0 Tr /F1 12 Tf BT 1 0 0 1 34.05 596.28 Tm (These requirements set out what the registered person must do to meet the Care )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 581.7 Tm (Standards Act 2000, )Tj ET /F1 12 Tf BT 1 0 0 1 166.31 581.7 Tm (Regulations 2001 and the National Minimum Standards. The )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 567.12 Tm (registered person\(s\) must do this within the timescales we have set.)Tj ET /F1 10 Tf BT 1 0 0 1 31.2 549.3 Tm (No.)Tj ET /F1 10 Tf BT 1 0 0 1 96.1 546.3 Tm (Standard)Tj ET /F1 10 Tf BT 1 0 0 1 202.5 546.3 Tm (Regulation)Tj ET /F1 10 Tf BT 1 0 0 1 294.6 546.3 Tm (Requirement)Tj ET /F1 10 Tf BT 1 0 0 1 479 546.3 Tm (Timescale for )Tj ET /F1 10 Tf BT 1 0 0 1 479 534.15 Tm (action)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 511.74 Tm (1)Tj ET /F1 12 Tf BT 1 0 0 1 96.15 511.74 Tm (7)Tj ET /F1 12 Tf BT 1 0 0 1 202.5 511.74 Tm (15)Tj ET /F1 12 Tf BT 1 0 0 1 294.55 511.74 Tm (You must review care plans )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 497.16 Tm (and where necessary update )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 482.58 Tm (plans to reflect changing )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 468 Tm (needs and current objectives )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 453.42 Tm (for health an personal care.)Tj ET /F1 12 Tf BT 1 0 0 1 294.55 435.84 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 294.55 421.26 Tm (This is to make sure that )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 406.68 Tm (people continue to receive )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 392.1 Tm (the correct care when their )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 377.52 Tm (needs change.)Tj ET /F1 12 Tf BT 1 0 0 1 294.55 362.94 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 294.55 348.36 Tm (We have issued a statutory )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 333.78 Tm (notice about this.)Tj ET /F1 12 Tf BT 1 0 0 1 478.9 511.74 Tm (10/04/2009)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 310.95 Tm (2)Tj ET /F1 12 Tf BT 1 0 0 1 96.15 310.95 Tm (7)Tj ET /F1 12 Tf BT 1 0 0 1 202.5 310.95 Tm (15)Tj ET /F1 12 Tf BT 1 0 0 1 294.55 310.95 Tm (You must ensure that each )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 296.37 Tm (service user has a written )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 281.79 Tm (care plan that sets out in )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 267.21 Tm (detail the assessments and )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 252.63 Tm (subsequent action which )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 238.05 Tm (needs to be taken by care )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 223.47 Tm (staff to ensure that all )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 208.89 Tm (aspects of the health and )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 194.31 Tm (personal care needs of the )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 179.73 Tm (service user are met at all )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 165.15 Tm (times.)Tj ET /F1 12 Tf BT 1 0 0 1 294.55 147.57 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 294.55 132.99 Tm (To make sure that staff have )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 118.41 Tm (the information they need to )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 103.83 Tm (give people living in the )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 89.25 Tm (home the correct care.)Tj ET /F1 12 Tf BT 1 0 0 1 294.55 74.67 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 478.9 310.95 Tm (10/04/2009)Tj ET endstream endobj 25 0 obj<>/ProcSet [/PDF /Text /ImageB /ImageC /ImageI]>>/MediaBox[0 0 595 842]>> endobj 26 0 obj <>stream 0 J 0.98431 0.78824 0.08627 RG 20.58 w 28.35 35.56 m 566.93 35.56 l S 0.001 w /F1 12 Tf 0 0 0 rg BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 30.79 Tm (Care Homes for Older People)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 11 Tf BT 1 0 0 1 477.68 31.8 Tm (Page)Tj ET /F1 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 508.21 31.8 Tm (11)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 11 Tf BT 1 0 0 1 522.2 31.8 Tm ( of )Tj ET /F1 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 540.49 31.8 Tm (14)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr 0.99608 0.9451 0.76078 RG 66.74 w 31.2 779.16 m 566.2 779.16 l S 0.001 w 30.3 w 31.2 728.39 m 91 728.39 l S 0.001 w 30.3 w 93.25 728.39 m 197.4 728.39 l S 0.001 w 30.3 w 199.65 728.39 m 289.5 728.39 l S 0.001 w 30.3 w 291.75 728.39 m 473.9 728.39 l S 0.001 w 30.3 w 476.15 728.39 m 566.2 728.39 l S 0.001 w 1 1 1 RG 119.64 w 31.2 651.17 m 91.05 651.17 l S 0.001 w 119.64 w 93.3 651.17 m 197.4 651.17 l S 0.001 w 119.64 w 199.65 651.17 m 289.45 651.17 l S 0.001 w 119.64 w 291.7 651.17 m 473.8 651.17 l S 0.001 w 119.64 w 476.05 651.17 m 566.1 651.17 l S 0.001 w 213.12 w 31.2 482.54 m 91.05 482.54 l S 0.001 w 213.12 w 93.3 482.54 m 197.4 482.54 l S 0.001 w 213.12 w 199.65 482.54 m 289.45 482.54 l S 0.001 w 213.12 w 291.7 482.54 m 473.8 482.54 l S 0.001 w 213.12 w 476.05 482.54 m 566.1 482.54 l S 0.001 w 242.28 w 31.2 252.59 m 91.05 252.59 l S 0.001 w 242.28 w 93.3 252.59 m 197.4 252.59 l S 0.001 w 242.28 w 199.65 252.59 m 289.45 252.59 l S 0.001 w 242.28 w 291.7 252.59 m 473.8 252.59 l S 0.001 w 242.28 w 476.05 252.59 m 566.1 252.59 l S 0.001 w 65.17 w 31.2 96.61 m 91.05 96.61 l S 0.001 w 65.17 w 93.3 96.61 m 197.4 96.61 l S 0.001 w 65.17 w 199.65 96.61 m 289.45 96.61 l S 0.001 w 65.17 w 291.7 96.61 m 473.8 96.61 l S 0.001 w 65.17 w 476.05 96.61 m 566.1 96.61 l S 0.001 w [] 0 d 2.25 w 0.99216 0.89804 0.5451 RG 28.99 590.22 m 568.3 590.22 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 374.85 m 568.3 374.85 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 130.32 m 568.3 130.32 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 713.19 m 30.07 61.82 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.22 713.19 m 567.22 61.82 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 744.66 m 568.4 744.66 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 712.11 m 568.3 712.11 l S 0.001 w [] 0 d [] 0 d 2.25 w 92.17 713.19 m 92.17 61.82 l S 0.001 w [] 0 d [] 0 d 2.25 w 198.52 713.19 m 198.52 61.82 l S 0.001 w [] 0 d [] 0 d 2.25 w 290.57 713.19 m 290.57 61.82 l S 0.001 w [] 0 d [] 0 d 2.25 w 474.92 713.19 m 474.92 61.82 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 813.65 m 568.4 813.65 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 744.66 m 568.4 744.66 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 712.11 m 568.4 712.11 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 590.22 m 568.3 590.22 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 374.85 m 568.3 374.85 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 130.32 m 568.3 130.32 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 62.9 m 568.3 62.9 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 814.73 m 30.07 711.04 l S 0.001 w [] 0 d [] 0 d 2.25 w 92.12 745.74 m 92.12 711.04 l S 0.001 w [] 0 d [] 0 d 2.25 w 198.52 745.74 m 198.52 711.04 l S 0.001 w [] 0 d [] 0 d 2.25 w 290.62 745.74 m 290.62 711.04 l S 0.001 w [] 0 d [] 0 d 2.25 w 475.02 745.74 m 475.02 711.04 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.32 814.73 m 567.32 711.04 l S 0.001 w [] 0 d /F1 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 800.47 Tm (Statutory requirements)Tj ET 0.99216 0.89804 0.5451 RG 0.001 w 0 Tr /F1 12 Tf BT 1 0 0 1 34.05 780.47 Tm (These requirements set out what the registered person must do to meet the Care )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 765.89 Tm (Standards Act 2000, )Tj ET /F1 12 Tf BT 1 0 0 1 166.31 765.89 Tm (Regulations 2001 and the National Minimum Standards. The )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 751.31 Tm (registered person\(s\) must do this within the timescales we have set.)Tj ET /F1 10 Tf BT 1 0 0 1 31.2 733.49 Tm (No.)Tj ET /F1 10 Tf BT 1 0 0 1 96.1 730.49 Tm (Standard)Tj ET /F1 10 Tf BT 1 0 0 1 202.5 730.49 Tm (Regulation)Tj ET /F1 10 Tf BT 1 0 0 1 294.6 730.49 Tm (Requirement)Tj ET /F1 10 Tf BT 1 0 0 1 479 730.49 Tm (Timescale for )Tj ET /F1 10 Tf BT 1 0 0 1 479 718.34 Tm (action)Tj ET /F1 12 Tf BT 1 0 0 1 292.3 701.18 Tm (AND)Tj ET /F1 12 Tf BT 1 0 0 1 292.3 686.6 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 292.3 672.02 Tm (To make sure that people )Tj ET /F1 12 Tf BT 1 0 0 1 292.3 657.44 Tm (living in the home have their )Tj ET /F1 12 Tf BT 1 0 0 1 292.3 642.86 Tm (individual needs met.)Tj ET /F1 12 Tf BT 1 0 0 1 292.3 628.28 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 292.3 613.7 Tm (We have issued a statutory )Tj ET /F1 12 Tf BT 1 0 0 1 292.3 599.12 Tm (notice about this.)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 574.04 Tm (3)Tj ET /F1 12 Tf BT 1 0 0 1 96.15 574.04 Tm (26)Tj ET /F1 12 Tf BT 1 0 0 1 202.5 574.04 Tm (13)Tj ET /F1 12 Tf BT 1 0 0 1 294.55 574.04 Tm (You must ensure that )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 559.46 Tm (suitable arrangements are in )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 544.88 Tm (place to prevent infection, )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 530.3 Tm (toxic conditions and the )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 515.72 Tm (spread of infection at the )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 501.14 Tm (care home. )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 483.56 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 294.55 468.98 Tm (This is to help make sure )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 454.4 Tm (that people living in the )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 439.82 Tm (home are protected from )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 425.24 Tm (infection.)Tj ET /F1 12 Tf BT 1 0 0 1 294.55 410.66 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 294.55 396.08 Tm (We have issued a statutory )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 381.5 Tm (notice about this.)Tj ET /F1 12 Tf BT 1 0 0 1 478.9 574.04 Tm (06/04/2009)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 358.67 Tm (4)Tj ET /F1 12 Tf BT 1 0 0 1 96.15 358.67 Tm (29)Tj ET /F1 12 Tf BT 1 0 0 1 202.5 358.67 Tm (19)Tj ET /F1 12 Tf BT 1 0 0 1 294.55 358.67 Tm (Where people are employed )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 344.09 Tm (to work at the home with a )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 329.51 Tm (POVA 1st check ensure that )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 314.93 Tm (appropriate arrangements )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 300.35 Tm (are put in place to ensure )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 285.77 Tm (that they work in accordance )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 271.19 Tm (with Regulation 19\(11\) of the )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 256.61 Tm (Care Homes Regulations )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 242.03 Tm (2001. )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 224.45 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 294.55 209.87 Tm (To help protect people living )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 195.29 Tm (in the home from unsuitable )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 180.71 Tm (staff being employed.)Tj ET /F1 12 Tf BT 1 0 0 1 294.55 166.13 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 294.55 151.55 Tm (We have issued a statutory )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 136.97 Tm (notice about this.)Tj ET /F1 12 Tf BT 1 0 0 1 478.9 358.67 Tm (27/03/2009)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 114.14 Tm (5)Tj ET /F1 12 Tf BT 1 0 0 1 96.15 114.14 Tm (29)Tj ET /F1 12 Tf BT 1 0 0 1 202.5 114.14 Tm (19)Tj ET /F1 12 Tf BT 1 0 0 1 294.55 114.14 Tm (You must ensure that in )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 99.56 Tm (respect of all people )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 84.98 Tm (employed at the care home )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 70.4 Tm (all relevant information and )Tj ET /F1 12 Tf BT 1 0 0 1 478.9 114.14 Tm (27/03/2009)Tj ET endstream endobj 28 0 obj<>/ProcSet [/PDF /Text /ImageB /ImageC /ImageI]>>/MediaBox[0 0 595 842]>> endobj 29 0 obj <>stream 0 J 0.98431 0.78824 0.08627 RG 20.58 w 28.35 35.56 m 566.93 35.56 l S 0.001 w /F1 12 Tf 0 0 0 rg BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 30.79 Tm (Care Homes for Older People)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 11 Tf BT 1 0 0 1 477.68 31.8 Tm (Page)Tj ET /F1 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 508.21 31.8 Tm (12)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 11 Tf BT 1 0 0 1 522.2 31.8 Tm ( of )Tj ET /F1 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 540.49 31.8 Tm (14)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr 0.99608 0.9451 0.76078 RG 66.74 w 31.2 779.16 m 566.2 779.16 l S 0.001 w 30.3 w 31.2 728.39 m 91 728.39 l S 0.001 w 30.3 w 93.25 728.39 m 197.4 728.39 l S 0.001 w 30.3 w 199.65 728.39 m 289.5 728.39 l S 0.001 w 30.3 w 291.75 728.39 m 473.9 728.39 l S 0.001 w 30.3 w 476.15 728.39 m 566.2 728.39 l S 0.001 w 1 1 1 RG 183.96 w 31.2 619.01 m 91.05 619.01 l S 0.001 w 183.96 w 93.3 619.01 m 197.4 619.01 l S 0.001 w 183.96 w 199.65 619.01 m 289.45 619.01 l S 0.001 w 183.96 w 291.7 619.01 m 473.8 619.01 l S 0.001 w 183.96 w 476.05 619.01 m 566.1 619.01 l S 0.001 w 300.6 w 31.2 374.48 m 91.05 374.48 l S 0.001 w 300.6 w 93.3 374.48 m 197.4 374.48 l S 0.001 w 300.6 w 199.65 374.48 m 289.45 374.48 l S 0.001 w 300.6 w 291.7 374.48 m 473.8 374.48 l S 0.001 w 300.6 w 476.05 374.48 m 566.1 374.48 l S 0.001 w [] 0 d 2.25 w 0.99216 0.89804 0.5451 RG 28.99 525.9 m 568.3 525.9 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 713.19 m 30.07 221.98 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.22 713.19 m 567.22 221.98 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 744.66 m 568.4 744.66 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 712.11 m 568.3 712.11 l S 0.001 w [] 0 d [] 0 d 2.25 w 92.17 713.19 m 92.17 221.98 l S 0.001 w [] 0 d [] 0 d 2.25 w 198.52 713.19 m 198.52 221.98 l S 0.001 w [] 0 d [] 0 d 2.25 w 290.57 713.19 m 290.57 221.98 l S 0.001 w [] 0 d [] 0 d 2.25 w 474.92 713.19 m 474.92 221.98 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 813.65 m 568.4 813.65 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 744.66 m 568.4 744.66 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 712.11 m 568.4 712.11 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 525.9 m 568.3 525.9 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 223.05 m 568.3 223.05 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 814.73 m 30.07 711.04 l S 0.001 w [] 0 d [] 0 d 2.25 w 92.12 745.74 m 92.12 711.04 l S 0.001 w [] 0 d [] 0 d 2.25 w 198.52 745.74 m 198.52 711.04 l S 0.001 w [] 0 d [] 0 d 2.25 w 290.62 745.74 m 290.62 711.04 l S 0.001 w [] 0 d [] 0 d 2.25 w 475.02 745.74 m 475.02 711.04 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.32 814.73 m 567.32 711.04 l S 0.001 w [] 0 d /F1 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 800.47 Tm (Statutory requirements)Tj ET 0.99216 0.89804 0.5451 RG 0.001 w 0 Tr /F1 12 Tf BT 1 0 0 1 34.05 780.47 Tm (These requirements set out what the registered person must do to meet the Care )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 765.89 Tm (Standards Act 2000, )Tj ET /F1 12 Tf BT 1 0 0 1 166.31 765.89 Tm (Regulations 2001 and the National Minimum Standards. The )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 751.31 Tm (registered person\(s\) must do this within the timescales we have set.)Tj ET /F1 10 Tf BT 1 0 0 1 31.2 733.49 Tm (No.)Tj ET /F1 10 Tf BT 1 0 0 1 96.1 730.49 Tm (Standard)Tj ET /F1 10 Tf BT 1 0 0 1 202.5 730.49 Tm (Regulation)Tj ET /F1 10 Tf BT 1 0 0 1 294.6 730.49 Tm (Requirement)Tj ET /F1 10 Tf BT 1 0 0 1 479 730.49 Tm (Timescale for )Tj ET /F1 10 Tf BT 1 0 0 1 479 718.34 Tm (action)Tj ET /F1 12 Tf BT 1 0 0 1 292.3 701.18 Tm (documents as required by )Tj ET /F1 12 Tf BT 1 0 0 1 292.3 686.6 Tm (Regulation 19 of the Care )Tj ET /F1 12 Tf BT 1 0 0 1 292.3 672.02 Tm (Homes Regulations 2001 is )Tj ET /F1 12 Tf BT 1 0 0 1 292.3 657.44 Tm (sought and available for )Tj ET /F1 12 Tf BT 1 0 0 1 292.3 642.86 Tm (inspection.)Tj ET /F1 12 Tf BT 1 0 0 1 292.3 622.28 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 292.3 607.7 Tm (To help protect people living )Tj ET /F1 12 Tf BT 1 0 0 1 292.3 593.12 Tm (in the home from unsuitable )Tj ET /F1 12 Tf BT 1 0 0 1 292.3 578.54 Tm (staff being employed.)Tj ET /F1 12 Tf BT 1 0 0 1 292.3 563.96 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 292.3 549.38 Tm (We have issued a statutory )Tj ET /F1 12 Tf BT 1 0 0 1 292.3 534.8 Tm (notice about this.)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 509.72 Tm (6)Tj ET /F1 12 Tf BT 1 0 0 1 96.15 509.72 Tm (30)Tj ET /F1 12 Tf BT 1 0 0 1 202.5 509.72 Tm (18)Tj ET /F1 12 Tf BT 1 0 0 1 294.55 509.72 Tm (Regulation 18\(1\))Tj ET /F1 12 Tf BT 1 0 0 1 294.55 495.14 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 294.55 480.56 Tm (All staff providing personal )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 465.98 Tm (care to people living in the )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 451.4 Tm (home must receive training )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 436.82 Tm (which gives them the )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 422.24 Tm (knowledge they need to work )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 407.66 Tm (with people who have )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 393.08 Tm (dementia related care needs. )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 378.5 Tm (The training must be sourced )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 363.92 Tm (and booked by the timescale )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 349.34 Tm (stated.)Tj ET /F1 12 Tf BT 1 0 0 1 294.55 331.76 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 294.55 317.18 Tm (This is so that staff can )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 302.6 Tm (improve their knoweldge of )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 288.02 Tm (the needs of people who )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 273.44 Tm (have dementia and develop a )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 258.86 Tm (better understanding of what )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 244.28 Tm (is considered good care )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 229.7 Tm (practice in this type of care.)Tj ET /F1 12 Tf BT 1 0 0 1 478.9 509.72 Tm (13/04/2009)Tj ET 0.99608 0.9451 0.76078 RG 67.32 w 31.2 171.27 m 566.2 171.27 l S 0.001 w 18.15 w 31.2 126.28 m 91.05 126.28 l S 0.001 w 18.15 w 93.3 126.28 m 197.35 126.28 l S 0.001 w 18.15 w 199.6 126.28 m 566.2 126.28 l S 0.001 w 1 1 1 RG 52.06 w 31.2 90.06 m 91.05 90.06 l S 0.001 w 52.06 w 93.3 90.06 m 197.4 90.06 l S 0.001 w 52.06 w 199.65 90.06 m 566.1 90.06 l S 0.001 w [] 0 d 2.25 w 0.99216 0.89804 0.5451 RG 30.07 118.29 m 30.07 61.82 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.22 118.29 m 567.22 61.82 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 136.48 m 568.4 136.48 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 117.21 m 568.3 117.21 l S 0.001 w [] 0 d [] 0 d 2.25 w 92.17 118.29 m 92.17 61.82 l S 0.001 w [] 0 d [] 0 d 2.25 w 198.52 118.29 m 198.52 61.82 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 206.05 m 568.4 206.05 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 136.48 m 568.4 136.48 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 62.9 m 568.3 62.9 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 207.13 m 30.07 116.13 l S 0.001 w [] 0 d [] 0 d 2.25 w 92.17 137.56 m 92.17 117.21 l S 0.001 w [] 0 d [] 0 d 2.25 w 198.47 137.56 m 198.47 117.21 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.32 207.13 m 567.32 116.13 l S 0.001 w [] 0 d /F1 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 34.05 189.87 Tm (Recommendations)Tj ET 0.99216 0.89804 0.5451 RG 0.001 w 0 Tr /F1 12 Tf BT 1 0 0 1 34.05 172.29 Tm (These recommendations are taken from the best practice described in the National )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 157.71 Tm (Minimum Standards and the registered person\(s\) should consider them as a way of )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 143.13 Tm (improving their service.)Tj ET /F1 10 Tf BT 1 0 0 1 34.05 122.31 Tm (No)Tj ET /F1 10 Tf BT 1 0 0 1 96.15 122.31 Tm (Refer to Standard)Tj ET /F1 10 Tf BT 1 0 0 1 202.45 122.31 Tm (Good Practice Recommendations)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 101.02 Tm (1)Tj ET /F1 12 Tf BT 1 0 0 1 96.15 101.02 Tm (15)Tj ET /F1 12 Tf BT 1 0 0 1 202.5 101.02 Tm (People living in the home should be helped to spend their )Tj ET /F1 12 Tf BT 1 0 0 1 202.5 86.44 Tm (time doing things which they have chosen themselves, )Tj ET /F1 12 Tf BT 1 0 0 1 202.5 71.86 Tm (rather than being offered only set activities that limit the )Tj ET endstream endobj 30 0 obj<>/ProcSet [/PDF /Text /ImageB /ImageC /ImageI]>>/MediaBox[0 0 595 842]>> endobj 31 0 obj <>stream 0 J 0.98431 0.78824 0.08627 RG 20.58 w 28.35 35.56 m 566.93 35.56 l S 0.001 w /F1 12 Tf 0 0 0 rg BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 30.79 Tm (Care Homes for Older People)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 11 Tf BT 1 0 0 1 477.68 31.8 Tm (Page)Tj ET /F1 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 508.21 31.8 Tm (13)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 11 Tf BT 1 0 0 1 522.2 31.8 Tm ( of )Tj ET /F1 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 540.49 31.8 Tm (14)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr 0.99608 0.9451 0.76078 RG 67.32 w 31.2 778.87 m 566.2 778.87 l S 0.001 w 18.15 w 31.2 733.88 m 91.05 733.88 l S 0.001 w 18.15 w 93.3 733.88 m 197.35 733.88 l S 0.001 w 18.15 w 199.6 733.88 m 566.2 733.88 l S 0.001 w 1 1 1 RG 17.58 w 31.2 714.89 m 91.05 714.89 l S 0.001 w 17.58 w 93.3 714.89 m 197.4 714.89 l S 0.001 w 17.58 w 199.65 714.89 m 566.1 714.89 l S 0.001 w 64.32 w 31.2 671.69 m 91.05 671.69 l S 0.001 w 64.32 w 93.3 671.69 m 197.4 671.69 l S 0.001 w 64.32 w 199.65 671.69 m 566.1 671.69 l S 0.001 w 108.06 w 31.2 583.25 m 91.05 583.25 l S 0.001 w 108.06 w 93.3 583.25 m 197.4 583.25 l S 0.001 w 108.06 w 199.65 583.25 m 566.1 583.25 l S 0.001 w 49.74 w 31.2 502.1 m 91.05 502.1 l S 0.001 w 49.74 w 93.3 502.1 m 197.4 502.1 l S 0.001 w 49.74 w 199.65 502.1 m 566.1 502.1 l S 0.001 w [] 0 d 2.25 w 0.99216 0.89804 0.5451 RG 28.99 704.98 m 568.3 704.98 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 638.41 m 568.3 638.41 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 528.1 m 568.3 528.1 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 725.89 m 30.07 475.03 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.22 725.89 m 567.22 475.03 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 744.08 m 568.4 744.08 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 724.81 m 568.3 724.81 l S 0.001 w [] 0 d [] 0 d 2.25 w 92.17 725.89 m 92.17 475.03 l S 0.001 w [] 0 d [] 0 d 2.25 w 198.52 725.89 m 198.52 475.03 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 813.65 m 568.4 813.65 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 744.08 m 568.4 744.08 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 704.98 m 568.3 704.98 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 638.41 m 568.3 638.41 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 528.1 m 568.3 528.1 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 476.11 m 568.3 476.11 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 814.73 m 30.07 723.73 l S 0.001 w [] 0 d [] 0 d 2.25 w 92.17 745.16 m 92.17 724.81 l S 0.001 w [] 0 d [] 0 d 2.25 w 198.47 745.16 m 198.47 724.81 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.32 814.73 m 567.32 723.73 l S 0.001 w [] 0 d /F1 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 34.05 797.47 Tm (Recommendations)Tj ET 0.99216 0.89804 0.5451 RG 0.001 w 0 Tr /F1 12 Tf BT 1 0 0 1 34.05 779.89 Tm (These recommendations are taken from the best practice described in the National )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 765.31 Tm (Minimum Standards and the registered person\(s\) should consider them as a way of )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 750.73 Tm (improving their service.)Tj ET /F1 10 Tf BT 1 0 0 1 34.05 729.91 Tm (No)Tj ET /F1 10 Tf BT 1 0 0 1 96.15 729.91 Tm (Refer to Standard)Tj ET /F1 10 Tf BT 1 0 0 1 202.45 729.91 Tm (Good Practice Recommendations)Tj ET /F1 12 Tf BT 1 0 0 1 200.25 713.87 Tm (choice they have.)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 688.79 Tm (2)Tj ET /F1 12 Tf BT 1 0 0 1 96.15 688.79 Tm (16)Tj ET /F1 12 Tf BT 1 0 0 1 202.5 688.79 Tm (You should ensure that copies of the complaints procedure )Tj ET /F1 12 Tf BT 1 0 0 1 202.5 674.21 Tm (are readily available and that staff are trained to know )Tj ET /F1 12 Tf BT 1 0 0 1 202.5 659.63 Tm (what to do if someone speaks to them about making a )Tj ET /F1 12 Tf BT 1 0 0 1 202.5 645.05 Tm (complaint.)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 622.22 Tm (3)Tj ET /F1 12 Tf BT 1 0 0 1 96.15 622.22 Tm (30)Tj ET /F1 12 Tf BT 1 0 0 1 202.5 622.22 Tm (You need to improve the staff training records so that they )Tj ET /F1 12 Tf BT 1 0 0 1 202.5 607.64 Tm (provide clear information about the last date each person )Tj ET /F1 12 Tf BT 1 0 0 1 202.5 593.06 Tm (did each type of training. You should also have clear )Tj ET /F1 12 Tf BT 1 0 0 1 202.5 578.48 Tm (information available about who training was provided by )Tj ET /F1 12 Tf BT 1 0 0 1 202.5 563.9 Tm (and details of the training given. Without this information it )Tj ET /F1 12 Tf BT 1 0 0 1 202.5 549.32 Tm (is not possible to monitor the ongoing staff training )Tj ET /F1 12 Tf BT 1 0 0 1 202.5 534.74 Tm (programme or the training needs of individual staff.)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 511.91 Tm (4)Tj ET /F1 12 Tf BT 1 0 0 1 96.15 511.91 Tm (30)Tj ET /F1 12 Tf BT 1 0 0 1 202.5 511.91 Tm (You should do a training needs analysis for each member of )Tj ET /F1 12 Tf BT 1 0 0 1 202.5 497.33 Tm (staff and for the staff team overall; this would help you to )Tj ET /F1 12 Tf BT 1 0 0 1 202.5 482.75 Tm (plan a realistic annual training programme and budget.)Tj ET endstream endobj 32 0 obj<>/ProcSet [/PDF /Text /ImageB /ImageC /ImageI]>>/MediaBox[0 0 595 842]>> endobj 33 0 obj <>stream 0 J 0.98431 0.78824 0.08627 RG 20.58 w 28.35 35.56 m 566.93 35.56 l S 0.001 w /F1 12 Tf 0 0 0 rg BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 30.79 Tm (Care Homes for Older People)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 11 Tf BT 1 0 0 1 477.68 31.8 Tm (Page)Tj ET /F1 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 508.21 31.8 Tm (14)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 11 Tf BT 1 0 0 1 522.2 31.8 Tm ( of )Tj ET /F1 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 540.49 31.8 Tm (14)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 14 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 795.58 Tm (Reader Information)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr 0.99608 0.9451 0.76078 RG 20.58 w 28.35 774.1 m 223.34 774.1 l S 0.001 w 1 1 1 RG 20.58 w 225.59 774.1 m 565 774.1 l S 0.001 w 0.99608 0.9451 0.76078 RG 20.58 w 28.35 751.27 m 223.34 751.27 l S 0.001 w 1 1 1 RG 20.58 w 225.59 751.27 m 565 751.27 l S 0.001 w 0.99608 0.9451 0.76078 RG 20.58 w 28.35 728.44 m 223.34 728.44 l S 0.001 w 1 1 1 RG 20.58 w 225.59 728.44 m 565 728.44 l S 0.001 w 0.99608 0.9451 0.76078 RG 20.58 w 28.35 705.61 m 223.34 705.61 l S 0.001 w 1 1 1 RG 20.58 w 225.59 705.61 m 565 705.61 l S 0.001 w [] 0 d 2.25 w 0.99216 0.89804 0.5451 RG 26.14 762.69 m 567.2 762.69 l S 0.001 w [] 0 d [] 0 d 2.25 w 26.14 739.86 m 567.2 739.86 l S 0.001 w [] 0 d [] 0 d 2.25 w 26.14 717.03 m 567.2 717.03 l S 0.001 w [] 0 d [] 0 d 2.25 w 26.14 785.52 m 567.2 785.52 l S 0.001 w [] 0 d [] 0 d 2.25 w 26.14 762.69 m 567.2 762.69 l S 0.001 w [] 0 d [] 0 d 2.25 w 26.14 739.86 m 567.2 739.86 l S 0.001 w [] 0 d [] 0 d 2.25 w 26.14 717.03 m 567.2 717.03 l S 0.001 w [] 0 d [] 0 d 2.25 w 26.14 694.2 m 567.2 694.2 l S 0.001 w [] 0 d [] 0 d 2.25 w 27.22 786.6 m 27.22 693.12 l S 0.001 w [] 0 d [] 0 d 2.25 w 224.46 786.6 m 224.46 693.12 l S 0.001 w [] 0 d [] 0 d 2.25 w 566.13 786.6 m 566.13 693.12 l S 0.001 w [] 0 d /F1 12 Tf BT 1 0 0 1 31.2 769.33 Tm (Document Purpose:)Tj ET /F1 12 Tf BT 1 0 0 1 228.43 769.33 Tm (Inspection Report)Tj ET /F1 12 Tf BT 1 0 0 1 31.2 746.5 Tm (Author:)Tj ET /F1 12 Tf BT 1 0 0 1 228.43 746.5 Tm (CSCI)Tj ET /F1 12 Tf BT 1 0 0 1 31.2 723.67 Tm (Audience:)Tj ET /F1 12 Tf BT 1 0 0 1 228.43 723.67 Tm (General Public)Tj ET /F1 12 Tf BT 1 0 0 1 31.2 700.84 Tm (Further copies from:)Tj ET /F1 12 Tf BT 1 0 0 1 228.43 700.84 Tm (0870 240 7535)Tj ET /F1 12 Tf BT 1 0 0 1 329.28 700.84 Tm (\(telephone order line\))Tj ET /F1 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 679.89 Tm ()Tj ET 0.99216 0.89804 0.5451 RG 0.001 w 0 Tr /F1 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 665.31 Tm ()Tj ET 0.99216 0.89804 0.5451 RG 0.001 w 0 Tr /F1 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 650.73 Tm ()Tj ET 0.99216 0.89804 0.5451 RG 0.001 w 0 Tr 0.98431 0.78824 0.08627 RG 78.9 w 25.8 608.76 m 563.3 608.76 l S 0.001 w /F1 12 Tf BT 1 0 0 1 34.05 633.15 Tm (Our duty to regulate social care services is set out in the Care Standards Act 2000.)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 618.57 Tm (Copies of the National Minimum Standards )Tj ET /F1 12 Tf BT 1 0 0 1 303.94 618.57 Tm (Care Homes for Older People can be )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 603.99 Tm (found at www.dh.gov.uk or got from The Stationery Office \(TSO\) PO Box 29, St )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 589.41 Tm (Crispins, Duke Street, Norwich, NR3 1GN. Tel: 0870 600 5522. Online ordering from )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 574.83 Tm (the Stationery Office is also available: www.tso.co.uk/bookshop)Tj ET /F1 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 554.25 Tm ()Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 536.67 Tm ()Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 522.09 Tm ()Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 507.51 Tm ()Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr 34.16 w 25.8 487.91 m 563.3 487.91 l S 0.001 w /F1 20 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 482.39 Tm (Helpline:)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 20 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 448.23 Tm (Telephone:)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 20 Tf BT 1 0 0 1 147.95 448.23 Tm (03000 616161)Tj ET /F1 20 Tf BT 1 0 0 1 301.95 448.23 Tm (or)Tj ET /F1 20 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 416.57 Tm (Textphone)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 20 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 134.15 416.57 Tm (:)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 20 Tf BT 1 0 0 1 150.27 416.57 Tm (or)Tj ET /F1 20 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 384.91 Tm (Email:)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 20 Tf BT 1 0 0 1 99.55 384.91 Tm (enquiries@cqc.org.uk)Tj ET /F1 20 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 353.25 Tm (Web:)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 20 Tf BT 1 0 0 1 100.35 353.25 Tm (www.cqc.org.uk)Tj ET /F1 18 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 323.6 Tm ()Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 18 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 294.86 Tm ()Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 12 Tf BT 1 0 0 1 28.35 272.14 Tm (We want people to be able to access this information. If you would like a summary in a )Tj ET /F1 12 Tf BT 1 0 0 1 28.35 254.65 Tm (different format or language please contact our helpline or go to our website.)Tj ET /F1 18 Tf BT 1 0 0 1 28.35 228.62 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 28.35 205.9 Tm (Copyright \()Tj ET /F1 12 Tf BT 1 0 0 1 112.69 205.9 Tm (2009)Tj ET /F1 12 Tf BT 1 0 0 1 143.22 205.9 Tm (\) Commission for Social Care Inspection \(CSCI\). This publication may )Tj ET /F1 12 Tf BT 1 0 0 1 28.35 188.41 Tm (be reproduced in whole or in part, free of charge, in any format or medium provided )Tj ET /F1 12 Tf BT 1 0 0 1 28.35 170.91 Tm (that it is not used for commercial gain. This consent is subject to the material being )Tj ET /F1 12 Tf BT 1 0 0 1 28.35 153.42 Tm (reproduced accurately and on proviso that it is not used in a derogatory manner or )Tj ET /F1 12 Tf BT 1 0 0 1 28.35 135.92 Tm (misleading context. The material should be acknowledged as CSCI copyright, with the )Tj ET /F1 12 Tf BT 1 0 0 1 28.35 118.43 Tm (title and date of publication of the document specified.)Tj ET endstream endobj 34 0 obj<>/ProcSet [/PDF /Text /ImageB /ImageC /ImageI]>>/MediaBox[0 0 595 842]>> endobj 35 0 obj <>stream %!PS-AdobeFont-1.0: Verdana Typeface and data 1996 Microsoft Corporation. All Rights Reserved %%CreationDate: Thu Oct 09 15:25:10 2008 % Converted from TrueType font 'VERDANA.TTF' by ttf2pt1 program % %%EndComments 12 dict begin /FontInfo 9 dict dup begin /version (Version 2.35) readonly def /Notice (Typeface and data 1996 Microsoft Corporation. All Rights Reserved) readonly def /FullName (Verdana) readonly def /FamilyName (Verdana) readonly def /Weight (Regular) readonly def /ItalicAngle 0.000000 def /isFixedPitch false def /UnderlinePosition -88 def /UnderlineThickness 59 def end readonly def /FontName /Verdana def /PaintType 0 def /StrokeWidth 0 def /FontType 1 def /FontMatrix [0.001 0 0 0.001 0 0] def /FontBBox {-30 -207 1447 1000} readonly def /Encoding 256 array dup 0 /.notdef put dup 1 /.notdef put dup 2 /.notdef put dup 3 /.notdef put dup 4 /.notdef put dup 5 /.notdef put dup 6 /.notdef put dup 7 /.notdef put dup 8 /.notdef put dup 9 /.notdef put dup 10 /.notdef put dup 11 /.notdef put dup 12 /.notdef put dup 13 /.notdef put dup 14 /.notdef put dup 15 /.notdef put dup 16 /.notdef put dup 17 /.notdef put dup 18 /.notdef put dup 19 /.notdef put dup 20 /.notdef put dup 21 /.notdef put dup 22 /.notdef put dup 23 /.notdef put dup 24 /.notdef put dup 25 /.notdef put dup 26 /.notdef put dup 27 /.notdef put dup 28 /.notdef put dup 29 /.notdef put dup 30 /.notdef put dup 31 /.notdef put dup 32 /space put dup 33 /exclam put dup 34 /quotedbl put dup 35 /numbersign put dup 36 /dollar put dup 37 /percent put dup 38 /ampersand put dup 39 /quotesingle put dup 40 /parenleft put dup 41 /parenright put dup 42 /asterisk put dup 43 /plus put dup 44 /comma put dup 45 /hyphen put dup 46 /period put dup 47 /slash put dup 48 /zero put dup 49 /one put dup 50 /two put dup 51 /three put dup 52 /four put dup 53 /five put dup 54 /six put dup 55 /seven put dup 56 /eight put dup 57 /nine put dup 58 /colon put dup 59 /semicolon put dup 60 /less put dup 61 /equal put dup 62 /greater put dup 63 /question put dup 64 /at put dup 65 /A put dup 66 /B put dup 67 /C put dup 68 /D put dup 69 /E put dup 70 /F put dup 71 /G put dup 72 /H put dup 73 /I put dup 74 /J put dup 75 /K put dup 76 /L put dup 77 /M put dup 78 /N put dup 79 /O put dup 80 /P put dup 81 /Q put dup 82 /R put dup 83 /S put dup 84 /T put dup 85 /U put dup 86 /V put dup 87 /W put dup 88 /X put dup 89 /Y put dup 90 /Z put dup 91 /bracketleft put dup 92 /backslash put dup 93 /bracketright put dup 94 /asciicircum put dup 95 /underscore put dup 96 /grave put dup 97 /a put dup 98 /b put dup 99 /c put dup 100 /d put dup 101 /e put dup 102 /f put dup 103 /g put dup 104 /h put dup 105 /i put dup 106 /j put dup 107 /k put dup 108 /l put dup 109 /m put dup 110 /n put dup 111 /o put dup 112 /p put dup 113 /q put dup 114 /r put dup 115 /s put dup 116 /t put dup 117 /u put dup 118 /v put dup 119 /w put dup 120 /x put dup 121 /y put dup 122 /z put dup 123 /braceleft put dup 124 /bar put dup 125 /braceright put dup 126 /asciitilde put dup 127 /.notdef put dup 128 /Euro put dup 129 /.notdef put dup 130 /quotesinglbase put dup 131 /florin put dup 132 /quotedblbase put dup 133 /ellipsis put dup 134 /dagger put dup 135 /daggerdbl put dup 136 /circumflex put dup 137 /perthousand put dup 138 /Scaron put dup 139 /guilsinglleft put dup 140 /OE put dup 141 /.notdef put dup 142 /.notdef put dup 143 /.notdef put dup 144 /.notdef put dup 145 /quoteleft put dup 146 /quoteright put dup 147 /quotedblleft put dup 148 /quotedblright put dup 149 /bullet put dup 150 /endash put dup 151 /emdash put dup 152 /tilde put dup 153 /trademark put dup 154 /scaron put dup 155 /guilsinglright put dup 156 /oe put dup 157 /.notdef put dup 158 /.notdef put dup 159 /Ydieresis put dup 160 /space put dup 161 /exclamdown put dup 162 /cent put dup 163 /sterling put dup 164 /currency put dup 165 /yen put dup 166 /brokenbar put dup 167 /section put dup 168 /dieresis put dup 169 /copyright put dup 170 /ordfeminine put dup 171 /guillemotleft put dup 172 /logicalnot put dup 173 /hyphen put dup 174 /registered put dup 175 /overscore put dup 176 /degree put dup 177 /plusminus put dup 178 /twosuperior put dup 179 /threesuperior put dup 180 /acute put dup 181 /mu1 put dup 182 /paragraph put dup 183 /middot put dup 184 /cedilla put dup 185 /onesuperior put dup 186 /ordmasculine put dup 187 /guillemotright put dup 188 /onequarter put dup 189 /onehalf put dup 190 /threequarters put dup 191 /questiondown put dup 192 /Agrave put dup 193 /Aacute put dup 194 /Acircumflex put dup 195 /Atilde put dup 196 /Adieresis put dup 197 /Aring put dup 198 /AE put dup 199 /Ccedilla put dup 200 /Egrave put dup 201 /Eacute put dup 202 /Ecircumflex put dup 203 /Edieresis put dup 204 /Igrave put dup 205 /Iacute put dup 206 /Icircumflex put dup 207 /Idieresis put dup 208 /Eth put dup 209 /Ntilde put dup 210 /Ograve put dup 211 /Oacute put dup 212 /Ocircumflex put dup 213 /Otilde put dup 214 /Odieresis put dup 215 /multiply put dup 216 /Oslash put dup 217 /Ugrave put dup 218 /Uacute put dup 219 /Ucircumflex put dup 220 /Udieresis put dup 221 /Yacute put dup 222 /Thorn put dup 223 /germandbls put dup 224 /agrave put dup 225 /aacute put dup 226 /acircumflex put dup 227 /atilde put dup 228 /adieresis put dup 229 /aring put dup 230 /ae put dup 231 /ccedilla put dup 232 /egrave put dup 233 /eacute put dup 234 /ecircumflex put dup 235 /edieresis put dup 236 /igrave put dup 237 /iacute put dup 238 /icircumflex put dup 239 /idieresis put dup 240 /eth put dup 241 /ntilde put dup 242 /ograve put dup 243 /oacute put dup 244 /ocircumflex put dup 245 /otilde put dup 246 /odieresis put dup 247 /divide put dup 248 /oslash put dup 249 /ugrave put dup 250 /uacute put dup 251 /ucircumflex put dup 252 /udieresis put dup 253 /yacute put dup 254 /thorn put dup 255 /ydieresis put readonly def currentdict end currentfile eexec oc;jtD[2^t$cdreYjRZb@e F>" F+$l `v .H֢T)&wa{vIt%Նswg,lonrMWWIZ7p6\5JHrtPb E~1Cew|;d}Tym8 B Tc gPUcOx {OqqQF4-UټXODU8o\kswKami%ޗﶥB$S/1LW~'T^<T4PX+ԯ({A34.KUĖn%*R_g!g(F4%ٸD K~ɕy8e!lcx# |< -}^^i(XlŨ3K a[y3E7Oz,߉1N6+Pj)cpS-mR\7߃Ra0bRTl,SQYKO׏C8y'߭sU5d}DҰMۭT[I[(㏭AK9%+,E B`6P( :8|NoYo>XImF;:Bŀÿ Kt,!fa"X0*Im Srߋ{8w;Ҵ+DIZy41Żp m`Z# 2;7aޗ8~$6<+p Uk!i͢m~~ I[z)*a0wmNQ ^\تw?@ċ=0}Ơ6YWUfo&|*aGѤrvʧ:q9h@) 6u%sBo$N?J6(Ah:m~\ZXݐ^NR(>^;:i~f6{'Y &'W|-}犁$$S Cp`Ӎ+Wǧ`q4{W_E&9YXs1sZQ<*`(SaD~e y_~IF}dUBfHQԙNM{&%S)XL`Gļ jPo_`p5NMbNzwst/ KC7JdTi@,$^-GFIkYJ.G926VFAq21Ƃ٣/ יtZa)9Og % XRgø+q`h~S 5R_CqD׹9ՅZ]yEK#sk* YbQ ɬXM]S~+x dXn7Y>y_u2b%_sU,;byga6 ;߷@# 3[WQOӗH\ަբHπ/nWUXFٓ%u_`Fo7e"ƢF G] l T`ca]Qߝ|Y+5DmA˗oRsl_x-!Е3X0S%l4 iݭq9ę>)h%3 #=W6Y'P=yxRX)vh,KGD{4|l^kw%4 8=sMDF~;`Q*lpQ&7A^q-9B1GvRM9~'QZ]_ȏ% G;W8m׍9C`Wnb˻mR,ͤ29-a+ᒶᑝ豤n*9Ckxf'qB[t@@˛/QȒ ԻѢkleCD1o2]'9y3Sř+V0r ЯU 7=Ѕ݉r/}g(U d`QxGOveߺa?! ބdA70nylFZ({Dƪؠ kM >d\l>B͹"GI Td u~bJ|hJ>]Vn?Q55߯JG@Jmd'2u:{El8FD(W7)v8`|d`vci={ah,,ݘH{DW3C<ź|Y/ϼAc4<@Gsfp0ڃ8Gw di+Hu'^-bZh҉bꏱ<+ϋM#A{OJ5`8蜌8?""TF '>֐f z׫ÚZ@BG!MC,>b {Xyk',XNx 'ދ!Y-2+W+/7xCkҮ[T<(|+AiBㆼ,X׶|t˯hzVxMF[~sHQ# S4֦5!p%Ra#wfM@wB:H֜KF<SZ%H'6zU)(.t!zr6لY4*0G˒hTvYKa@$ioahىϚ1fn=lOn..):Z`(Ǽl}yZmDP;${%RK a$e+WD:(_yNw/Ya kF?4"dKg?7PV O#=GDGބEOBDCƲ(<;̘Fl@V}O.{3X6V<-^7z|Indc.<67ͼBk\~ctg. Mmºhh/ ٠KWAS!Xȹ*`veOoH_w fD=B'z$_,ȧeammOyX$֓@rA eQVއW@U!2OSۊV7sZI 4ځod _ 8m\ߣpRv왍>1 J8dEϜ4 *bQ|ܧ׸{)f3}ad2 LcB@GCK[i$Ψ7}ԓT$O߈Fx 5N>w-*#?.鼹+DjH'TNVBOc).禼W ڒgw۳vyc mO4$P؂}b=< JT0\ZƗi,s/Q,D+TףM+jcl+`±t eۈ~_6c ۡQ!key4,FT.!E0t//n)!M0adnMnrҸ]On lŪ|k'T1z+yt?;@FVY5WAuGMDC"ec%b,2lCbQ聾";LE=3! 9`kW ymW!O;SLui8_:ӐNCbvč|۷%)ǻN^9I87 tCj2HІ0~^uhƧ6(s@ː+q‰d,puD1(~%9YLǿL 0=odՄH]#)ľ&\fz6x,ʨ\ IGwY~t]"@Q`< $ej+7 9ߧ dUe Pmxq^4Ѓ=)z7v)0 |G—m?O;+^JإįrRNd¹x $Pd7{_T(UR=|$:N;G niΠ:w={}&o, Bh;~ +?al0c ?hlG;;Dsά\8}Tb]W=ݬ\4aEmNGwA=˪yƢ[ >FO"EF'P\sA` cGB=fu 7EWYSY]H]AWIm|#[4o*֓֫h)X%%'.7GDF<p}n(o>wMm]j}{ƀ|!G.bƩ #ۄnA\prO59y%.i4/h"G _lL]H˹ 6bzF!ڪ}gZEf,r˽Ù$oK6wz;u͞O+h_i߈h"UwziBqۊA( a( PUXGV+:~>3ZXK$7_T}%Du?*1lUAWg>4'C'\?q6wb "w}IDWzp+D{AK44$͡ Um3JKw|{hJnIj)LJ?qlk^iaWk69TZ%= Z;|T|1GŽY[0 C63#xೇ>=x_Vj&WKx0Ō(3w|? gEJ"ṚX=xS՞seL|BK? Q.X8+)PO Q݃\RZ鋞ON& [ jo&QbY`roJnH,im,֏^&\)q9ݟ6P"'Rb/bcazn5K$j6~fS(z}j_Q/8[Hs dK_imev]r*txj(-o>\tK$A,G2ey=ZhɑoxR^N`N:vQ}'RS3|is"5g`ѓϸYoU@¡UnwUהL?!w&mLۉE9R1Kϟ#Lt1]v*{B^,W4@y`T+V9Vm{cp&_ـgT,(NKM5`A9ف.Tld7Y:DRԞT9j cv{5l=5v1윏{4"(a. =R '(^,92njno?hCl aǺK9@P\ ",:pH)᰺]L ة;EDUf/(cү{WQuHa292|I9z:[} $~CZ%t|%!jJ#fWJ/Zv0?5 8"j,!`A-ӫRyNP}4_Ce)xZDo:/S}$$f2\Sʋ6bo^C⌦mYc2VѼ=;\2+y#?6RMks4e#1rJQJ $J^`֯\!z@4h#ŗGJ &pf22B ^캇!bie"G6纤Q55Ql̎AJ2e{2 8m0͵ į%DO pt/.xfv$ h̑qQ S>ZQme\=Z>OZ=ɨ~hO/Xx-sn؏O۶3B3Ŏp-XLę޼g*De\Ex%[r)"6;do5/˥7 RnZ]OŇ?su$L mx/{&kٮR5x>; 6RMÛniZ8I\J K]$"n#aJB4^ ur@](K֐mm"`6""@R̃ӵ{VÈD3CCD)q2tyJEL]l]Xi!CU#JNP+UMB1I_ WÍ>kb }$n9!u;ڽ֦2c՝zlJO{uʃ6+\OK YU!&zjTPą-wD#+:,w@ {JV -2}ÇXo@{C[]\~ќ+C2T1.yaa겮fnd 4,c52b]%C~JrP~ߴ_Q|,u`% ڗnhZyP{cr9/j/58E$zUmv ^PE΁سS sCl=|" ~CzQ[)u6ZLw[u$@~n&E\CoyZs J?$>mY qƱ媭)[#I{eR`Vw}|.bvqlr2D\YBx-kStϢ;9D]c!?7uFtAׯ$;}!+fTKSaf!+T Wj)~/8`ǒ2H9V f>FG<W(}i^#s $;WG=$e}_ֿ.qElSw)1gԟbv^om(mp4Bk 9մ.\jPJOzR+ܢڃIz a,{/Z2͉Miωlϒs&Ao9rq T"gh}q@T7$;e9Hrl⁔2(9'4qB`h}S1XI`((G-%Δ-.ݪu68&U$¶8HӬ2M&w6x]/$!g_9pB9IUn[e_7O \;c )Y]2J¯/;'llmXJiQ +RF*h"X(=݊6`Jeܪ>HI({?o2f{b3Zzohe0G>so: BQiWAր.&hq;N_Ю$ a#s iծPxHhK I 2}2uowRfR'`A֌m!fzSEU}B(otO+YWH)(z|p=}%fsd2j+lڵ&7 = /gGR$IĹI &u+ViD/1)?0sue P=C'hZrҢ ZͶJĉj`폃QF=Ժ0’||Xϛ7C޶ 6-h+E_:xVf<ꪰhn )ͅPAZF$3Lͯzh&1r4*xW7gm׆`QgOZU$P8o r[zmotA}QY;@oH{}̞`!1:DwSDkCL><.z<{8Luo m zA{m6YQ?@RW}%u/NCd;1`sUbP?ɸ#mtjzq"kk>D?'H; vu]l@xF7J| v, (+Tv [ ADK @?t)2~5".bppVxD?o|xzh+Ɂ1Fz]0V̞w•ޭ(c!b~…WXŀvSpNgREDl@SB 4#hvlGqkI{0 vrizl=2 c}A j0OcSTGlVoQs%wy} LM:kI>~ЦU̙ck</J'V}7]-j/\E]w9!ȇ ,(VJeφBIm!-\P nt}L|2MChA܅{W1V c'XXiUKJ<-0m?戞Y^@fD~g![L/(G 2|٤޵&~:NoMMv# $G4y"ɰ M.@&/t.9Aۉ{ 2-c&gU|;p*fNTS֛AfrHg;'hMປp۱xI fzTw3YVB\aC2% m^de|~urgG\UT#jVTmk{pc(EJPun 2kIqM\ 30 IcOW5C}Ydm.g$5%}a–Z'Ltq{T>Fy"ъWT}]+*5'~p4nd=afʥVD nGѫS.F uS`)-&C$\/:К/[ 0]Td\ұ$"AN km]Tb`SFZjyJ2+H4%*l1.ߏۢƊ^%Rdv @GsL̅ﴣ̟<'@E.j=P$$" F-HDѵ9dVͭPܖ$iO=ȋ`ԠH#LoO9D?~V\jC5|)ۿ#$iNČ@(oVBQ}<0na.:k{Nx1L+K$Ov%[4F/FU$Æh G$8ͫ9NVW6FZΖpB1O6X%ŲX"qFT+bFT}7a jO W^_Cizс)vJ0@8v3:7};lA1 ]LL_O N0Bv_n)]+[fEzIbq`"-]kPФ۷v=B9:EŮ ݡ`"k\ooolZ)?~iK~Ȅ=Ė2da#w&&v|fV»nݚJ|zes ?"a] ԲB=:+E --N67@Z^\298@51ny~$L|Jt]׎u4YGv\^ܳԹ6^=[E<:{!6+edѐٱܚsrAE|ځR3!~;˲.4[?(%5-SE܎J:ShB M e j0u3tȧRK 8A:JB#ޒ.; _rc+V}Vl3>OL5yj߷\Qۯ-; =HMUʡpJnE;YK7+%~|MH$ڪGQÂ/'%V.(42zV|tf]},dfx̩2>'ZhOUQ%1_MO kqb2GBy|CX͗.ZɝBK1Wc5k2=J}D8锑ň4r:}0oB۬֏k Z[cg*Wd(S\8_n#x8AG!lu|n2e PU$acJaj\fBf٧`vIwBKT*@@=a 9MUZ4r /ALEoɢK Ft??zk.3fP!&}hnSs^tn; ̬ z#5 h}N0[;G{S襓5U2.4h+16_t,knSx np-w|.Hh- m "5MOHkvRU~&m@A$jq)bܐFPPuh+փv+pd_Igw)Z(uQdGS@-zU<Ԟ*|QîPDVWn7 ,0;/]y0[?o@ v ą6|ٱ^6a+(b>6 x? ,ZߴlrN\4@ 'HUS·Y; 3!~z  vlU;7*E^͵C^w ?]J}86Us4:]-I#ʠWW(ON J32D{o+cR7 mw3T.:Lj/al*ƝQk wipLd?]_G.nR2(GN+HX4z6Յ|s$ͦ,q+A@^۰{T.!CHE:KWܔNzf*0ʸax5"P̨)J._~.$&=S,(BAFIgFԏ ѽӊ ьbR">5Lt{.QOfZxJ.`~wG}u,G2%2$D֧2]snҽOXdzXo(N9ȶd_%Di +5̂WUY֪h" G&:}WۣzA̭` 77ZS G <&s9 Q x{9od[6reLM*ãD/?适\WS"5ZЈ#SXR'>ghzs>!YQ8/+7DF'g]z C$sn L!2i!6}x.k4}20Ը{Ƃ+2tf;J\>9;(f:SF Μ&P@st ^įr4f|9'G7DRegNC^SOf #"3ֱ\> E#f靶jߣ{!)m.jid2s jȥbd܋TZ506Fߴw|avdp`Ky_?=S{gٌH6"9@<9xS+ڢ3@@unc~hGJ2&緕8YNBF֠Nwˣ4G.xپxncD{'t`A֛tb+h-S"e qۂb*T|fwbocP:VveBQ(eHp<JBuTk7Q`Omn;&Z/'v\Xs|U⯧X v>W@%uG3驌z=?'hRIU-mD>VfAƒ)S8`qM>nغSH}fRD;G([LА2TϦY6 U u~Aj]G4VWd=d<ߓ<7,/vj cVJ0(Q-O56_OJ()80Plu` Dfl)Z SqRgz+HKmZ/ uFEK1ئ-lr4܋"&ol|>R"9aZ`Q^|A-=AW5ne;N yu*h^j<GYyU}K+0"rR,mf1i"zT#`2 cTƞ PSAp΍tEGBcedƕ4DT#)LwJF۹ j;oDrxSt8U1&P=U̹xK\,IƵ^|Y7p27?r:}`>,x\@"z񝸵*U2ILk_شÆB5m܊#יGmrXQ4ϔ#- 'TE+h:I^g^?D`$LRKbjfzUЪ_Ù5~NYvei{:\fA9zkh#-6w0}%‚1%a[M7+lksVSaw|$\O,lm܅+Ibd!QXB[c2Bɑ35+u0oPճcO#[ \a;Ǭ~&mZ"{' pظN.࢓wҌ?0 4`w}; (tLEu;n'XsdS3>1H0 Ď}U4(S)hڰW?cTehc=zWaO.|mwB@`2D/SN௛;VuHUWwSřeȺuB-FZD]lbX3K=vbylͥ Ȧ碒 zY5Ibn~pw&JO o42|oy38haI7 (n _u*y/{DYo+0k>J- YcU%F+EWn:_NUN ݘ JhPo%2!r%2׳YLOs27_]&Ma&Sg~m |T5w7dױO5GD d!E3XVqT_9UY&P@\ɠ"O:ǿ sBqZ1Ӯru^/$7n~~ Ax)G+񋙍}; yL޳ OToLhO%2LOڕ:}󶟕@?>zs]Ǎ!#B~y' ~\? ʙK<`PXb idZoeՋT[VdwV9X7ReiO^MUj( 3BnUCK ⢒60H]];q RAˑ,"n- -x\//8f:;P#[HLCnʥ9,պlv4;`@U]Y\$B {FN)Uđ^i>۲=Sef(19 Λ߮8_<s·Ӛ3 qxZ;887dX^\m(ZrsTAI8TTZKee3m03q8c~&}w|j(!YUK(+NHjǥo NĤNI=&= mޛ$ԁ(,JmVkr_|+%"9/99*^|"q4OǨ3~pW͔T)$Wt|L[U^p;7Z G~.{ 1i5hm6E+XD +1#J$W u< y q ~m?;[#<&Nj{ Pv򧦕F?K.us Z#gh*fK_vSe܆ǟs8LI^Ӓ.<;FDlINѺy_tB KoϦ[iIn\9~PUӇZq)) ~Io[%1?`Eyiuƪ̜,%g-y9 1 XYGĻzp~[ p13]H⭘{:;;1#=?d55ڑ,zgfMٰJL})5D. T? 6}Uf:Aڇ`oauյ+)Lz nQUx%yֶ~Ols5*px*:i$4)Wh\>^UyEyxdRK5dbJefߡՐR6rZL;aguop- W38 M*Cx ![|AtVKl:7a10S=fl򣮿,SVވ30psY3չbX#/9~*PJpO6Yc>oz:]Xz7K _!%qD3ӀԜs/^Hwo1jIyD ^pc梵hl|V܂O~N u*S}\sFSCnm- h]%138<O3Xf[#fȅsKw1P'=e_| eB6p6)N;RL&+'WG,] z[\Mh`m`nJKbTt:[}SDbcc!@5Ā$f#O( */df24%>$K[ M _~?^g&߾Td9Cnm:P>|ဉs:|=1J 2}:ni@R:E!Y'%^_B]pG?lތB"C=)?NkQ ߁F[D'k5:t8kh۴&oB)׌u<QE];|b#Iw*nN_23 ECSF _jd^*I鄈mli8'(!PVF:dΎO)9_U69F./ |΁PGJX[} gx<,/=~t4IF lS_AR,3~ zfS<>V,*0!DTi?cJn)1tЉfE>y0iݤØ/J$&0rcfB9ne]^QcbQVK2klJWpZB)σdױ||@=ebcۊLa(uwbD4ӓ#fiZQ"$k]vC[{4dP~jG1hyZւYVz@+Z?'-5PXwW:捇6Bz"qP(-8Pkr_$:ew8ܹ*K T뛩.& hz#zҖAF5)#Ze@lOp-ϵ%FRʿ$ט$쐜hG"88_ybTE]R38WGOMUSzlc2\3ԯ^:MrER) qr3p@YR$ vj\\~0C;0rGx_7r)i ¼|'nъQī_2[s5%Ќr`ģ<:- u)k"(}k 96t~3t%.,1-pgUGQ/5+ #]jYgeBy7IwT dZڏѯ0m\@%7׻ȣ*cZ^.жAW>wLWb4U\/x7etuD)axqҥ\>MG+*#,=whx{L  ی?M5t}P%8C̒ GF?Ki_}ް_VeBrBA,c@Wjwt'@[Bs(6rFtƮ?B>N}*WR`Е\(Pz!:B0hq'T6Fd'2$MDMԏ҇B*rJSwьDp[NpxE#J2,CElt&|Sq[V4";.p_]!t a7UYDI= jB>@Rw˦D۬Ý9_07ы2'B+[e䶗 o fB*3|ߚ̨T<1U Nk@nB6!@:"7 %v( i'Bǫϊ, ]Un˜> F,:nqӧM^N|+l?c3|cIR3[{6 bQ9'VUʹ]sfƔ0A8֚I*x&FP]{d! wEyhB-֖%z-:䷅}̻A#OqGawu^ktf9Ay6ADGQޞW $ lbCLLzJG '%)qk"h/&_I׋BApb4%[F5:5_⿪y㓤C|lt{sET(/(wɮ1'q!ڒʝF&MLJ@-Wù ,]>{Z~u F࿝mN^"ɁpF=uu`π l 2e̾<=Y7mt6>dḾGh ZPZaC8hwMVqB ۔d҅Ñ 8o~nw3\ßj8 )ļW12LW/e88$=`^&zqx_U j&Dݥ٭Twk򁬱pP7y$eoS^ f>H[XBK@/)mOH{h ׯ9sVͣ 0F=WFA-tUjb +ϣtf065d½wåJ_WU?Zɤ1"2_ eƭ>gI}CXNeC$ezL0S0w,*/pV- {8h]bfHÀϒx^qnЍv (#VɎu;d6tWL[]?mָ>mw9ueWXgp@N{~"Kv9H0X׈kz!10齿g&5SQL쭜#)ɞU|FgnuJ"5JQzC+^ 2RȎ-ޤ.M@B^!]9Ւ ~H̨ڨQZњZ̯״F 4N.!0'Pu~! :oK 90ery/Qj|F\]qcUhE oᗊAXz%j}v4M +-""Hl˜ l@Է;Z"'P%]I$"8V*bz{2+_᪻d8+fV`<{Y<~=Ma L#1_\y\?SġvuXm"[wݮm""U9{MW}g62 *A۲Zқ񶶃w*YՂd' h܈'uZ 9a^K54vP^[\eշyyjX8Lfsk(lmo@WR_/7~TXMF 7Ty켌Y@ơ"4=7,{a ٻEyuy,%Mg W"J^K sk 9_7?]H$> $zC;1eo0[PK6ʕ7qMeܱڥؓ\BM ()B4V|,G /XI;AdPfͽZ~:{6xJ)@AQu `sd$yԧIaC=B>2r5[#lѹyk 2 TM^VaJn/|Lp_M"N~'q pTgfoL{@7'v^6*:j4 ^vlc;-LC궿#9O v=7=DBʅS |œ~%3cGX6v_8O?[E1yV>QNV[)]}P|2|p:@Ն.1nGddд bP q >&n+JQ4a͡&Co^Z[Qvs4%:S/,҈ O-\СvC`_LlP<9_d['.r]&%v=p*7Jqh;|Y8W fbxJ aVKǑ7Kb<MtM4O>43ζ*BsF.Q:-;krh̛1|vorhcagoY*iwg ,AfYk=8,%8Nl{b^oױ~q3+(gAS2'ЇF%ΐ!SͶqd #2wBKRjDQACMR૝<^Z Ì$01q-y߀7AZGnfNݔ ֍5Uݦ]9ul"s>\ջpVP9dq8ˢ*繪apH ="O3Z+)@߈.6q|;:yLFflm/72#Z{%9 S/Ovp#jO};~d03RR'sIҜ, =ΨVyX?qth x&wY;0ӹĮ5V 76,D `ڸ9vO{* n`BdbH~!5:un|>I堾>Kxm^Oʂ&νͩYDBl{1UёSZI^{:4S8b GĸDi%fCe)H\Oނg&{+ڕkO<թrPT1V5J!؟.E,'Q?G;N^dbUxLNKh"#; CV_/8' D4䤟)l(9>Oy8r#M6rKIY *\TF @a+;~"D5Qyn9\v pUBkȝu|T@1]+})N>7ʠ5x}lvߑXD'>HHGd.=roy7 54!θ?Y@JɣԯR<;A<йky(T ʭ1'3 Ev;[PQJmӂX+ǓrIXې^݅[Fk"%J:9BFtH@9Cֻ38.ҹfjȰLA'aͧ+dQzXRFmUMaf+/+a&&ڎP9=}v dQY^nx,jDX 6+փ$Y} lXk qq :xpйfqvTmA<ttŤ MS[ ҙ 3]ǃĞ5rA;1ABy^xCgF͚z wdbAm X+30 h\n(g`3(tJl׉`\lKd/ơJ YpX'!yɆ)[:#ґӀVnei9'Qp׬L<u ~rSH5,߷7D'^Ȯ>YrO_Qѷ iWx+<N.J^4RINɓ>Tˈ' #5Z.KM'ek!TDXLH<4ǵng }x"&k;߁zGe{DJ:n43MTMc(T sJ@ 0fh},տG@Ϙ[͕lrősss@}iļIZ@ c7 C^Y{h l9b!&a`u}k=uuT2LE@ 97d +Β]j{,)3Ksm!`tNچEAXu ߝ+b4wP*kBN'q䖇9ĸHj2?lzM AkI̹T6TZr+E}|-3X V"MR$~f!&TIۇ.NRT7]_J{kpw<짃uy('&[)xe^@E*efE&%$ I~پ.V:au2o o\}0kV wЁ߰gLUO)/E6~e_cDuKj +s_b2}ڋ1KĺuSPq1酞vѧ.*$t4tE)-v0"3 &]秾 DY]ҏ6`I}zhZn& n lPfDsF,ub{7|yMR x9MjjfY*1)Uگk Q3AKG:@)"QGQ̽jFh lȊC˴q#1ƭO<2L99&MVtcHnF--=!37x7+@SJOv KeRPGA$4QÑ!!Ř[K& Mchy'h+|\@p|riJbȱO Zß}a_-E?-7Uӏ SO*F-^kΜc^o~n'(Z&bƿdp̗TֱZ+SDe> endobj 3 0 obj<> endobj 37 0 obj <>stream  cvt gxfpgm;_glyfˬ ^head< H6hhea$ $hmtx ploca76maxp 1t prepF 8}11c1bbDu1c111D1>}1(111{-1(3c1J`7]1bP2Jb2(11124bb(()_b{8P>2;IV`bbz!&BF7>>TtNmmn{{(hxAYiU\.t/J\cx{{{ ""(/23>CFHPSfijkrsx,.88AMP\ik| ,,Alx=>o:BX~9`/111:<JJLWstx  ((-WYZZZZprr."+`x =.:WX]]SlCcM*SclAq],C]"D>;KeJPBQLQLT7Z\WU:rrE@78743210/.-,+*)('&%$#"!  ,E#F` &`&#HH-,E#F#a &a&#HH-,E#F` a F`&#HH-,E#F#a ` &a a&#HH-,E#F`@a f`&#HH-,E#F#a@` &a@a&#HH-, <<-, E# D# ZQX# D#Y QX# MD#Y &QX# D#Y!!-, EhD ` EFvhE`D-, C#Ce -, C#C -,F#pF>F#pFE: -,EJ#DEI#D-, E%EadPQXED!!Y-,Cc#b#B+-, EC`D-,CCe -, i@a ,b`+ d#da\XaY-,E+G#DGz-,TX CTXJIDDYY-,CXE+#DzEi #D QX+#Dz!zYY-,-,KRX!ED#E %ERXD!!YY-,/-, %EI#DEJ#DEe#E %`j #B#hj`a Ry!J@JE TX#!?#YaDRyI@ IE TX#!?#YaD-,C#C -,C#C -, C#C -, C#Ce -,C#Ce -,C#Ce -,KRXED!!Y-, %#I@` c RX#%8#%e8c8!!!!!Y-,Ei C`:-,%# `#-,%# a#-,%-, ` <<-, a <<-,++**-,CC -,>**-,5-,vK#p KE PXaY:/-,!! d#d@b-,!QX d#d b@/+Y`-,!QX d#dUb/+Y`-, d#d@b`#!-,&&&&Eh:-,&&&&Ehe:-,E# E %PX&a&`YD-,F#F`F# F`ab# #KKpE` PXa@Yh:-,3+**-,CXY-,CXY-#@/?103!%!!8 P@+  { /999?999/10&''&&'632!!!!67`,9) KgJ*JJ&J (""" """ zJzJee") """"!!""+ ]+PV =`9PPPP""""""""""""""""""""""kk4!!!!!!!!!!!!o!!!!!!!o!!!!!!!!!po==!!!!!!!!!!!!!!!!!!b!Q!?!.!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!}!&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&`9_@ FF@H H2 %H2 #H2 "H2 !H2  H2 H2 H2 H2 @[H2 H2 H2 H2 H2 H2 H2 H2 H2 H2 H2 H2 H2 H2 H2 H2 yH2 nH2 dH2 _H2 ]H2 ZH2 XH2 H2 H2 H2 H2 H2 H2 H2 @LH2 H2 H2 H2 H2 H2 H2 H2 H2 H2 H2 H2 H2 H2 H2 H2 H2 \H2& & 7E@CzweaWU$"   KKSBKcKb S# QZ#BKKTB8+TXCXYY++++++++++++++++++++++++++++++++KPyAP*&+++++KSyAP*&+++++P2Ka`+++++++++++++++++++++++++++++++++++++++++++++++++++++++++EiSBKPXBYC\XBY CX`!YBp>CX;!~ +Y #B #BCX-A-A +Y#B#BCX~;! +Y#B#B endstream endobj 38 0 obj<> endobj 39 0 obj<>/Subtype/CIDFontType2/Type/Font/W [53[891]133[891]]/CIDToGIDMap/Identity/DW 1000>> endobj 40 0 obj <>stream /CIDInit /ProcSet findresource begin 12 dict begin begincmap /CIDSystemInfo << /Registry (Adobe) /Ordering (UCS) /Supplement 0 >> def /CMapName /Adobe-Identity-UCS def /CMapType 2 def 1 begincodespacerange <0035><0085> endcodespacerange 2 beginbfrange <0035><0035><0052> <0085><0085><00a3> endbfrange endcmap CMapName currentdict /CMap defineresource pop end end endstream endobj 19 0 obj<> endobj 5 0 obj<> endobj 27 0 obj<> endobj 41 0 obj<> endobj 42 0 obj<> endobj 43 0 obj<> endobj xref 0 44 0000000000 65535 f 0000000015 00000 n 0000010818 00000 n 0000160293 00000 n 0000035783 00000 n 0000166956 00000 n 0000041812 00000 n 0000042002 00000 n 0000053714 00000 n 0000053870 00000 n 0000056134 00000 n 0000056291 00000 n 0000063002 00000 n 0000063160 00000 n 0000069470 00000 n 0000069628 00000 n 0000075795 00000 n 0000075953 00000 n 0000076650 00000 n 0000166824 00000 n 0000076808 00000 n 0000085471 00000 n 0000085639 00000 n 0000089087 00000 n 0000089245 00000 n 0000097754 00000 n 0000097912 00000 n 0000167083 00000 n 0000105464 00000 n 0000105623 00000 n 0000113653 00000 n 0000113812 00000 n 0000118714 00000 n 0000118873 00000 n 0000125132 00000 n 0000125291 00000 n 0000160121 00000 n 0000160839 00000 n 0000166018 00000 n 0000166197 00000 n 0000166412 00000 n 0000167170 00000 n 0000167229 00000 n 0000167275 00000 n trailer <]/Root 42 0 R/Size 44>> startxref 167505 %%EOF