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Z?EE-B֏4¾ Z?EE-B֏4¾ Z?EE-B֏4¾ Z?EE-B֏4¾ Z?EE-B֏4¾ Z?EE-B֏4¾ Z?EE-B֏4¾ Z?EE-B֏4¾ Z?EE-B֏4¾ Z?EE-B֏4¾ Z?EE-B֏4¾ Z?EE-B֏4¾ Z?EE-B֏4¾ Z?EE-B֏4¾ Z?EE-B֏4¾ Z?EE-B֏4¾ Z?EE-B֏4¾ Z?EE-B֏4¾ Z?EE-B֏5_x6H鰰ϯ+Eb?/C[DT*xQEHn[ endstream endobj 6 0 obj <>stream 0 J /F1 10 Tf 0 0 0 rg BT 1 0 0 1 28.35 833.09 Tm ()Tj ET 0.75294 0.75294 0.75294 RG 20.58 w 28.35 35.56 m 566.93 35.56 l S 0.001 w /F2 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 31.8 Tm (Annual Service Review)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F2 11 Tf BT 1 0 0 1 477.68 31.8 Tm (Page )Tj ET /F2 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 508.21 31.8 Tm (1)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F2 11 Tf BT 1 0 0 1 515.2 31.8 Tm ( of )Tj ET /F2 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 533.49 31.8 Tm (7)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr 94.4 w 22.95 749.45 m 561.53 749.45 l S 0.001 w q 170.25 0 0 54.75 28.35 737.9 cm /img0 Do Q /F3 26 Tf BT 1 0 0 1 154.3 650.24 Tm ($QQXDOVHUYLFHUHYLHZ)Tj ET 20.58 w 28.35 628.58 m 567 628.58 l S 0.001 w /F3 6 Tf BT 1 0 0 1 28.35 599.01 Tm ()Tj ET /F3 6 Tf BT 1 0 0 1 28.35 591.77 Tm ()Tj ET 0.95294 0.95294 0.95294 RG 20.58 w 31.2 577.99 m 182.5 577.99 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 28.99 589.4 m 566.93 589.4 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 566.57 m 566.93 566.57 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 590.48 m 30.07 565.49 l S 0.001 w [] 0 d [] 0 d 2.25 w 183.63 590.48 m 183.63 565.49 l S 0.001 w [] 0 d [] 0 d 2.25 w 565.85 590.48 m 565.85 565.49 l S 0.001 w [] 0 d /F2 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 34.05 573.22 Tm (Name of Service:)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F2 12 Tf BT 1 0 0 1 184.8 573.22 Tm (St Anne`s \(Huddersfield\))Tj ET /F2 12 Tf BT 1 0 0 1 28.35 549.76 Tm ()Tj ET 0.95294 0.95294 0.95294 RG 20.58 w 31.2 529.28 m 315.25 529.28 l S 0.001 w 20.58 w 31.2 506.45 m 315.25 506.45 l S 0.001 w 1 1 1 RG 20.58 w 317.5 506.45 m 346.55 506.45 l S 0.001 w 20.58 w 348.8 506.45 m 377.9 506.45 l S 0.001 w 20.58 w 380.15 506.45 m 409.2 506.45 l S 0.001 w 20.58 w 411.45 506.45 m 440.55 506.45 l S 0.001 w 20.58 w 442.8 506.45 m 471.9 506.45 l S 0.001 w 20.58 w 474.15 506.45 m 503.2 506.45 l S 0.001 w 20.58 w 505.45 506.45 m 534.55 506.45 l S 0.001 w 20.58 w 536.8 506.45 m 565.9 506.45 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 28.99 517.87 m 568.1 517.87 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 540.7 m 568.1 540.7 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 517.87 m 568.1 517.87 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 495.04 m 568.1 495.04 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 541.78 m 30.07 493.96 l S 0.001 w [] 0 d [] 0 d 2.25 w 316.37 541.78 m 316.37 493.96 l S 0.001 w [] 0 d [] 0 d 2.25 w 347.67 518.95 m 347.67 493.96 l S 0.001 w [] 0 d [] 0 d 2.25 w 379.02 518.95 m 379.02 493.96 l S 0.001 w [] 0 d [] 0 d 2.25 w 410.32 518.95 m 410.32 493.96 l S 0.001 w [] 0 d [] 0 d 2.25 w 441.67 518.95 m 441.67 493.96 l S 0.001 w [] 0 d [] 0 d 2.25 w 473.02 518.95 m 473.02 493.96 l S 0.001 w [] 0 d [] 0 d 2.25 w 504.32 518.95 m 504.32 493.96 l S 0.001 w [] 0 d [] 0 d 2.25 w 535.67 518.95 m 535.67 493.96 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.02 541.78 m 567.02 493.96 l S 0.001 w [] 0 d /F2 12 Tf BT 1 0 0 1 34.05 524.52 Tm (The quality rating for this )Tj ET /F2 12 Tf BT 1 0 0 1 191.92 524.52 Tm (care home is:)Tj ET /F2 12 Tf BT 1 0 0 1 320.35 524.52 Tm (two star good service)Tj ET /F2 12 Tf BT 1 0 0 1 34.05 501.68 Tm (The rating was made on:)Tj ET /F2 12 Tf BT 1 0 0 1 320.35 501.68 Tm (1)Tj ET /F2 12 Tf BT 1 0 0 1 351.65 501.68 Tm (0)Tj ET /F2 12 Tf BT 1 0 0 1 383 501.68 Tm (1)Tj ET /F2 12 Tf BT 1 0 0 1 414.3 501.68 Tm (2)Tj ET /F2 12 Tf BT 1 0 0 1 445.65 501.68 Tm (2)Tj ET /F2 12 Tf BT 1 0 0 1 477 501.68 Tm (0)Tj ET /F2 12 Tf BT 1 0 0 1 508.3 501.68 Tm (0)Tj ET /F2 12 Tf BT 1 0 0 1 539.65 501.68 Tm (8)Tj ET /F2 12 Tf BT 1 0 0 1 28.35 480.73 Tm ()Tj ET /F2 12 Tf BT 1 0 0 1 28.35 461.23 Tm (A quality rating is our assessment of how well a care home, agency or scheme is )Tj ET /F2 12 Tf BT 1 0 0 1 28.35 443.73 Tm (meeting the needs of the people who use it.)Tj ET /F2 12 Tf BT 1 0 0 1 303.65 443.73 Tm (We give a quality rating following a full )Tj ET /F2 12 Tf BT 1 0 0 1 28.35 426.24 Tm (review of the service.)Tj ET /F2 12 Tf BT 1 0 0 1 166.78 426.24 Tm (We call this review a key inspection)Tj ET /F2 12 Tf BT 1 0 0 1 28.35 386.25 Tm (We do an annual service review when there has been no key inspection of the service in )Tj ET /F2 12 Tf BT 1 0 0 1 28.35 368.75 Tm (the last 12 months. It does not involve a visit to the service but is a summary of new )Tj ET /F2 12 Tf BT 1 0 0 1 28.35 351.25 Tm (information given to us, or collected by us, since the last key inspection or annual )Tj ET /F2 12 Tf BT 1 0 0 1 28.35 333.76 Tm (service review.)Tj ET /F4 6 Tf BT 1 0 0 1 28.35 319.82 Tm ()Tj ET 0.95294 0.95294 0.95294 RG 20.58 w 31.2 306.04 m 521.3 306.04 l S 0.001 w 1 1 1 RG 20.58 w 523.55 306.04 m 563.65 306.04 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 28.99 317.46 m 565.85 317.46 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 294.63 m 565.85 294.63 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 318.53 m 30.07 293.55 l S 0.001 w [] 0 d [] 0 d 2.25 w 522.43 318.53 m 522.43 293.55 l S 0.001 w [] 0 d [] 0 d 2.25 w 564.78 318.53 m 564.78 293.55 l S 0.001 w [] 0 d /F2 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 34.05 301.27 Tm (Has this annual service review changed our opinion of the service?)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F2 12 Tf BT 1 0 0 1 526.4 301.27 Tm (No)Tj ET /F4 6 Tf BT 1 0 0 1 28.35 286.37 Tm ()Tj ET /F2 12 Tf BT 1 0 0 1 28.35 270.58 Tm (You should )Tj ET /F2 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 98.55 270.58 Tm (read the last key inspection report for this service)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F2 12 Tf BT 1 0 0 1 400.24 270.58 Tm ( to get a full picture of how )Tj ET /F2 12 Tf BT 1 0 0 1 28.35 253.08 Tm (well outcomes for the people using the service are being met.)Tj ET /F3 6 Tf BT 1 0 0 1 28.35 239.14 Tm ()Tj ET 0.95294 0.95294 0.95294 RG 20.58 w 31.2 225.36 m 375.25 225.36 l S 0.001 w 1 1 1 RG 20.58 w 377.5 225.36 m 399.25 225.36 l S 0.001 w 20.58 w 401.5 225.36 m 423.25 225.36 l S 0.001 w 20.58 w 425.5 225.36 m 447.25 225.36 l S 0.001 w 20.58 w 449.5 225.36 m 471.25 225.36 l S 0.001 w 20.58 w 473.5 225.36 m 495.25 225.36 l S 0.001 w 20.58 w 497.5 225.36 m 519.25 225.36 l S 0.001 w 20.58 w 521.5 225.36 m 543.25 225.36 l S 0.001 w 20.58 w 545.5 225.36 m 567.85 225.36 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 28.99 236.78 m 570.05 236.78 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 213.95 m 570.05 213.95 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 237.85 m 30.07 212.87 l S 0.001 w [] 0 d [] 0 d 2.25 w 376.37 237.85 m 376.37 212.87 l S 0.001 w [] 0 d [] 0 d 2.25 w 400.37 237.85 m 400.37 212.87 l S 0.001 w [] 0 d [] 0 d 2.25 w 424.37 237.85 m 424.37 212.87 l S 0.001 w [] 0 d [] 0 d 2.25 w 448.37 237.85 m 448.37 212.87 l S 0.001 w [] 0 d [] 0 d 2.25 w 472.37 237.85 m 472.37 212.87 l S 0.001 w [] 0 d [] 0 d 2.25 w 496.37 237.85 m 496.37 212.87 l S 0.001 w [] 0 d [] 0 d 2.25 w 520.37 237.85 m 520.37 212.87 l S 0.001 w [] 0 d [] 0 d 2.25 w 544.37 237.85 m 544.37 212.87 l S 0.001 w [] 0 d [] 0 d 2.25 w 568.97 237.85 m 568.97 212.87 l S 0.001 w [] 0 d /F2 12 Tf BT 1 0 0 1 34.05 220.59 Tm (The date by which we will do a key inspection:)Tj ET /F3 6 Tf BT 1 0 0 1 28.35 205.7 Tm ()Tj ET 0.95294 0.95294 0.95294 RG 20.58 w 31.2 191.92 m 315.25 191.92 l S 0.001 w 20.58 w 317.5 191.92 m 565.9 191.92 l S 0.001 w 1 1 1 RG 20.58 w 317.5 169.09 m 346.55 169.09 l S 0.001 w 20.58 w 348.8 169.09 m 377.9 169.09 l S 0.001 w 20.58 w 380.15 169.09 m 409.2 169.09 l S 0.001 w 20.58 w 411.45 169.09 m 440.55 169.09 l S 0.001 w 20.58 w 442.8 169.09 m 471.9 169.09 l S 0.001 w 20.58 w 474.15 169.09 m 503.2 169.09 l S 0.001 w 20.58 w 505.45 169.09 m 534.55 169.09 l S 0.001 w 20.58 w 536.8 169.09 m 565.9 169.09 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 28.99 180.5 m 568.1 180.5 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 203.33 m 568.1 203.33 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 180.5 m 568.1 180.5 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 157.67 m 568.1 157.67 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 204.41 m 30.07 156.59 l S 0.001 w [] 0 d [] 0 d 2.25 w 316.37 204.41 m 316.37 156.59 l S 0.001 w [] 0 d [] 0 d 2.25 w 347.67 181.58 m 347.67 156.59 l S 0.001 w [] 0 d [] 0 d 2.25 w 379.02 181.58 m 379.02 156.59 l S 0.001 w [] 0 d [] 0 d 2.25 w 410.32 181.58 m 410.32 156.59 l S 0.001 w [] 0 d [] 0 d 2.25 w 441.67 181.58 m 441.67 156.59 l S 0.001 w [] 0 d [] 0 d 2.25 w 473.02 181.58 m 473.02 156.59 l S 0.001 w [] 0 d [] 0 d 2.25 w 504.32 181.58 m 504.32 156.59 l S 0.001 w [] 0 d [] 0 d 2.25 w 535.67 181.58 m 535.67 156.59 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.02 204.41 m 567.02 156.59 l S 0.001 w [] 0 d /F2 12 Tf BT 1 0 0 1 34.05 187.15 Tm (Name of inspector:)Tj ET /F2 12 Tf BT 1 0 0 1 320.35 187.15 Tm (Date of this annual service review:)Tj ET /F2 12 Tf BT 1 0 0 1 34.05 164.32 Tm (Lynda Jones)Tj ET /F2 12 Tf BT 1 0 0 1 320.35 164.32 Tm (0)Tj ET /F2 12 Tf BT 1 0 0 1 351.65 164.32 Tm (3)Tj ET /F2 12 Tf BT 1 0 0 1 383 164.32 Tm (0)Tj ET /F2 12 Tf BT 1 0 0 1 414.3 164.32 Tm (2)Tj ET /F2 12 Tf BT 1 0 0 1 445.65 164.32 Tm (2)Tj ET /F2 12 Tf BT 1 0 0 1 477 164.32 Tm (0)Tj ET /F2 12 Tf BT 1 0 0 1 508.3 164.32 Tm (1)Tj ET /F2 12 Tf BT 1 0 0 1 539.65 164.32 Tm (0)Tj ET endstream endobj 8 0 obj<>/ProcSet [/PDF /Text /ImageB /ImageC /ImageI]/XObject<>>>/MediaBox[0 0 595 842]>> endobj 9 0 obj <>stream 0 J /F1 10 Tf 0 0 0 rg BT 1 0 0 1 28.35 833.09 Tm ()Tj ET 0.75294 0.75294 0.75294 RG 20.58 w 28.35 35.56 m 566.93 35.56 l S 0.001 w /F2 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 31.8 Tm (Annual Service Review)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F2 11 Tf BT 1 0 0 1 477.68 31.8 Tm (Page )Tj ET /F2 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 508.21 31.8 Tm (2)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F2 11 Tf BT 1 0 0 1 515.2 31.8 Tm ( of )Tj ET /F2 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 533.49 31.8 Tm (7)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F3 14 Tf BT 1 0 0 1 28.35 778.65 Tm (,QIRUPDWLRQDERXWWKHVHUYLFH)Tj ET 0.95294 0.95294 0.95294 RG 73.32 w 31.2 730.85 m 267.9 730.85 l S 0.001 w 1 1 1 RG 73.32 w 270.15 730.85 m 565.6 730.85 l S 0.001 w 0.95294 0.95294 0.95294 RG 20.58 w 31.2 681.65 m 267.9 681.65 l S 0.001 w 1 1 1 RG 20.58 w 270.15 681.65 m 565.6 681.65 l S 0.001 w 0.95294 0.95294 0.95294 RG 20.58 w 31.2 658.82 m 267.9 658.82 l S 0.001 w 1 1 1 RG 20.58 w 270.15 658.82 m 565.6 658.82 l S 0.001 w 0.95294 0.95294 0.95294 RG 20.58 w 31.2 635.99 m 267.9 635.99 l S 0.001 w 1 1 1 RG 20.58 w 270.15 635.99 m 565.6 635.99 l S 0.001 w 0.95294 0.95294 0.95294 RG 20.58 w 31.2 613.16 m 267.9 613.16 l S 0.001 w 1 1 1 RG 20.58 w 270.15 613.16 m 565.6 613.16 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 28.99 693.06 m 567.8 693.06 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 670.23 m 567.8 670.23 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 647.4 m 567.8 647.4 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 624.57 m 567.8 624.57 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 768.63 m 567.8 768.63 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 693.06 m 567.8 693.06 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 670.23 m 567.8 670.23 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 647.4 m 567.8 647.4 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 624.57 m 567.8 624.57 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 601.74 m 567.8 601.74 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 769.71 m 30.07 600.66 l S 0.001 w [] 0 d [] 0 d 2.25 w 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529.88 m 30.07 441.57 l S 0.001 w [] 0 d [] 0 d 2.25 w 298.32 484.22 m 298.32 441.57 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.02 529.88 m 567.02 441.57 l S 0.001 w [] 0 d /F2 12 Tf BT 1 0 0 1 34.05 512.62 Tm (Mrs )Tj ET /F2 12 Tf BT 1 0 0 1 59.76 512.62 Tm (Joanne Lesley )Tj ET /F2 12 Tf BT 1 0 0 1 148.14 512.62 Tm (Higgins)Tj ET /F2 12 Tf BT 1 0 0 1 34.05 489.79 Tm (Conditions of registration:)Tj ET /F2 12 Tf BT 1 0 0 1 34.05 466.96 Tm (Category\(ies\) :)Tj ET /F2 12 Tf BT 1 0 0 1 302.3 466.96 Tm (Number of places \(if applicable\):)Tj ET /F2 12 Tf BT 1 0 0 1 302.3 449.38 Tm (Under 65)Tj ET /F2 12 Tf BT 1 0 0 1 357.92 449.38 Tm ( )Tj ET /F2 8 Tf BT 1 0 0 1 433.95 449.38 Tm ()Tj ET /F2 12 Tf BT 1 0 0 1 436.76 449.38 Tm (Over 65)Tj ET [] 0 d 2.25 w 28.99 439.27 m 567.8 439.27 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 401.86 m 567.8 401.86 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 440.35 m 30.07 400.79 l S 0.001 w [] 0 d [] 0 d 2.25 w 298.32 440.35 m 298.32 400.79 l S 0.001 w [] 0 d [] 0 d 2.25 w 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0.75294 0.75294 RG 28.99 151.15 m 568.1 151.15 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 170.4 m 568.1 170.4 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 151.15 m 568.1 151.15 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 53.35 m 568.1 53.35 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 171.48 m 30.07 52.27 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.02 171.48 m 567.02 52.27 l S 0.001 w [] 0 d /F2 12 Tf BT 1 0 0 1 35.5 157.21 Tm (Brief description of the )Tj ET /F2 12 Tf BT 1 0 0 1 177.31 157.21 Tm (service)Tj ET /F2 12 Tf BT 1 0 0 1 35.5 137.96 Tm (St Annes \(Huddersfield\) is the collective name for a project of three houses registered )Tj ET /F2 12 Tf BT 1 0 0 1 35.5 120.96 Tm (to provide residential care to adults with enduring mental health needs. The project is )Tj ET /F2 12 Tf BT 1 0 0 1 35.5 103.96 Tm (managed from Heaton Road and the manager oversees all three houses. Each house )Tj ET /F2 12 Tf BT 1 0 0 1 35.5 86.96 Tm (has their own staff team with some flexible working across the three )Tj ET /F2 12 Tf BT 1 0 0 1 35.5 69.96 Tm (houses.)Tj ET /F2 12 Tf BT 1 0 0 1 82 69.96 Tm ( )Tj ET /F2 12 Tf BT 1 0 0 1 94.67 69.96 Tm (Cambridge)Tj ET /F2 12 Tf BT 1 0 0 1 159.92 69.96 Tm ( Road, the larger of the homes is purpose built and provides single )Tj ET endstream endobj 10 0 obj<>/ProcSet [/PDF /Text /ImageB /ImageC /ImageI]>>/MediaBox[0 0 595 842]>> endobj 11 0 obj <>stream 0 J /F1 10 Tf 0 0 0 rg BT 1 0 0 1 28.35 833.09 Tm ()Tj ET 0.75294 0.75294 0.75294 RG 20.58 w 28.35 35.56 m 566.93 35.56 l S 0.001 w /F2 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 31.8 Tm (Annual Service Review)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F2 11 Tf BT 1 0 0 1 477.68 31.8 Tm (Page )Tj ET /F2 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 508.21 31.8 Tm (3)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F2 11 Tf BT 1 0 0 1 515.2 31.8 Tm ( of )Tj ET /F2 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 533.49 31.8 Tm (7)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr [] 0 d 2.25 w 28.99 813.65 m 568.1 813.65 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 624.4 m 568.1 624.4 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 814.73 m 30.07 623.33 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.02 814.73 m 567.02 623.33 l S 0.001 w [] 0 d /F2 12 Tf BT 1 0 0 1 33.25 802.72 Tm (bedroom accommodation for up to ten people over two floors. It is close to the centre )Tj ET /F2 12 Tf BT 1 0 0 1 33.25 785.72 Tm (of Huddersfield. Heaton Road provides accommodation for up to six people and is some )Tj ET /F2 12 Tf BT 1 0 0 1 33.25 768.72 Tm (distance from local amenities. Beech Street, which is close to local amenities, provides )Tj ET /F2 12 Tf BT 1 0 0 1 33.25 751.72 Tm (accommodation for up to four people. Both date from Edwardian times and provide )Tj ET /F2 12 Tf BT 1 0 0 1 33.25 734.72 Tm (single bedroom accommodation over four floors. Each of the three houses has )Tj ET /F2 12 Tf BT 1 0 0 1 33.25 717.72 Tm (communal facilities and gardens. Public transport is within walking distance of all three )Tj ET /F2 12 Tf BT 1 0 0 1 33.25 700.72 Tm (houses which are located in residential areas. In addition to the fees, there are extra )Tj ET /F2 12 Tf BT 1 0 0 1 33.25 683.72 Tm (charges for hairdressing, chiropody and outings. Information about the home and the )Tj ET /F2 12 Tf BT 1 0 0 1 33.25 666.72 Tm (services it offers is available in the statement of purpose and service users guide, both )Tj ET /F2 12 Tf BT 1 0 0 1 33.25 649.72 Tm (of which can be obtained by contacting the )Tj ET /F2 12 Tf BT 1 0 0 1 297.46 649.72 Tm (home.)Tj ET /F2 12 Tf BT 1 0 0 1 335.54 649.72 Tm ( )Tj ET /F2 12 Tf BT 1 0 0 1 33.25 632.72 Tm ()Tj ET endstream endobj 12 0 obj<>/ProcSet [/PDF /Text /ImageB /ImageC /ImageI]>>/MediaBox[0 0 595 842]>> endobj 13 0 obj <>stream 0 J /F1 10 Tf 0 0 0 rg BT 1 0 0 1 28.35 833.09 Tm ()Tj ET 0.75294 0.75294 0.75294 RG 20.58 w 28.35 35.56 m 566.93 35.56 l S 0.001 w /F2 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 31.8 Tm (Annual Service Review)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F2 11 Tf BT 1 0 0 1 477.68 31.8 Tm (Page )Tj ET /F2 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 508.21 31.8 Tm (4)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F2 11 Tf BT 1 0 0 1 515.2 31.8 Tm ( of )Tj ET /F2 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 533.49 31.8 Tm (7)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F3 14 Tf BT 1 0 0 1 28.35 782.65 Tm (6HUYLFHXSGDWHVLQFHWKHODVWNH\\LQVSHFWLRQRUDQQXDOVHUYLFHUHYLHZ)Tj ET 0.95294 0.95294 0.95294 RG 20.58 w 31.2 767.11 m 565.6 767.11 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 28.99 755.7 m 567.8 755.7 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 778.53 m 567.8 778.53 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 755.7 m 567.8 755.7 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 441.27 m 567.8 441.27 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 779.61 m 30.07 440.19 l S 0.001 w [] 0 d [] 0 d 2.25 w 566.72 779.61 m 566.72 440.19 l S 0.001 w [] 0 d /F2 12 Tf BT 1 0 0 1 34.05 762.34 Tm (What did we do for this annual service review?)Tj ET /F2 12 Tf BT 1 0 0 1 34.05 739.51 Tm (We looked at all the information that we have received, or asked for since the last key )Tj ET /F2 12 Tf BT 1 0 0 1 34.05 724.93 Tm (inspection or annual service review.)Tj ET /F2 12 Tf BT 1 0 0 1 34.05 710.35 Tm ()Tj ET /F2 12 Tf BT 1 0 0 1 34.05 695.77 Tm (This included: The annual quality assurance assessment \(AQAA\) that was sent to us by )Tj ET /F2 12 Tf BT 1 0 0 1 34.05 681.19 Tm (the service. The AQAA is a self-assessment that focuses on how well outcomes are )Tj ET /F2 12 Tf BT 1 0 0 1 34.05 666.61 Tm (being met for people using the service. It also gave us some numerical information )Tj ET /F2 12 Tf BT 1 0 0 1 34.05 652.03 Tm (about the service.)Tj ET /F2 12 Tf BT 1 0 0 1 34.05 637.45 Tm ()Tj ET /F2 12 Tf BT 1 0 0 1 34.05 622.87 Tm (Surveys returned to us by eight people who use the service, six relatives, two health )Tj ET /F2 12 Tf BT 1 0 0 1 34.05 608.29 Tm (care professionals who have contact with people living at the home and four members )Tj ET /F2 12 Tf BT 1 0 0 1 34.05 593.71 Tm (of staff who work there.)Tj ET /F2 12 Tf BT 1 0 0 1 34.05 579.13 Tm ()Tj ET /F2 12 Tf BT 1 0 0 1 34.05 564.55 Tm (Information we have about how the service has managed any complaints.)Tj ET /F2 12 Tf BT 1 0 0 1 34.05 549.97 Tm ()Tj ET /F2 12 Tf BT 1 0 0 1 34.05 535.39 Tm (What the service has told us about things that have happened in the service, these are )Tj ET /F2 12 Tf BT 1 0 0 1 34.05 520.81 Tm (called "notifications" and are a legal requirement.)Tj ET /F2 12 Tf BT 1 0 0 1 34.05 506.23 Tm ()Tj ET /F2 12 Tf BT 1 0 0 1 34.05 491.65 Tm (The previous key inspection. Relevant information from other organisations.)Tj ET /F2 12 Tf BT 1 0 0 1 34.05 477.07 Tm ()Tj ET /F2 12 Tf BT 1 0 0 1 34.05 462.49 Tm (What other people have told us about the service.)Tj ET /F2 12 Tf BT 1 0 0 1 34.05 447.91 Tm ()Tj ET 0.95294 0.95294 0.95294 RG 20.58 w 31.2 410.6 m 565.6 410.6 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 28.99 399.19 m 567.8 399.19 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 422.02 m 567.8 422.02 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 399.19 m 567.8 399.19 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 61.22 m 567.8 61.22 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 423.1 m 30.07 60.15 l S 0.001 w [] 0 d [] 0 d 2.25 w 566.72 423.1 m 566.72 60.15 l S 0.001 w [] 0 d /F2 12 Tf BT 1 0 0 1 34.05 405.83 Tm (What has this told us about the service?)Tj ET /F2 12 Tf BT 1 0 0 1 34.05 383 Tm (The home sent us their Annual Quality Assurance Assessment \(AQAA\) when we asked )Tj ET /F2 12 Tf BT 1 0 0 1 34.05 368.42 Tm (for it. We looked at the information in the AQAA and our judgement is that the home is )Tj ET /F2 12 Tf BT 1 0 0 1 34.05 353.84 Tm (still providing a good service and they know what further improvements they need to )Tj ET /F2 12 Tf BT 1 0 0 1 34.05 339.26 Tm (make.)Tj ET /F2 12 Tf BT 1 0 0 1 34.05 324.68 Tm ()Tj ET /F2 12 Tf BT 1 0 0 1 34.05 310.1 Tm (From the information in the AQAA and the surveys we received we know that people )Tj ET /F2 12 Tf BT 1 0 0 1 34.05 295.52 Tm (are properly assessed before they move in, this is to make sure that the service can )Tj ET /F2 12 Tf BT 1 0 0 1 34.05 280.94 Tm (meet their needs.)Tj ET /F2 12 Tf BT 1 0 0 1 34.05 266.36 Tm ()Tj ET /F2 12 Tf BT 1 0 0 1 34.05 251.78 Tm (In the AQAA, the manager said "We have a good quality assessment tool in place )Tj ET /F2 12 Tf BT 1 0 0 1 34.05 237.2 Tm (which helps us collate all relevant information about clients needs. We have produced )Tj ET /F2 12 Tf BT 1 0 0 1 34.05 222.62 Tm (an information pack for clients. This includes information about public transport, places )Tj ET /F2 12 Tf BT 1 0 0 1 34.05 208.04 Tm (of interest, cinemas, theatres, museums and the locale. This gives clients from outside )Tj ET /F2 12 Tf BT 1 0 0 1 34.05 193.46 Tm (the area an overview of what is on offer in the local and wider community. All clients )Tj ET /F2 12 Tf BT 1 0 0 1 34.05 178.88 Tm (receive a written licence agreement. This is explained and discussed with the client )Tj ET /F2 12 Tf BT 1 0 0 1 34.05 164.3 Tm (thoroughly. The client receives a copy of this and one is retained in the clients file. )Tj ET /F2 12 Tf BT 1 0 0 1 34.05 149.72 Tm (They are both signed by the client and the manager.")Tj ET /F2 12 Tf BT 1 0 0 1 34.05 135.14 Tm ()Tj ET /F2 12 Tf BT 1 0 0 1 34.05 120.56 Tm (In the surveys everyone said they were asked if they wanted to move in and they )Tj ET /F2 12 Tf BT 1 0 0 1 34.05 105.98 Tm (confirmed that they were given information about the service to help them decide if it )Tj ET /F2 12 Tf BT 1 0 0 1 34.05 91.4 Tm (was right for them.)Tj ET /F2 12 Tf BT 1 0 0 1 34.05 76.82 Tm ()Tj ET endstream endobj 14 0 obj<>/ProcSet [/PDF /Text /ImageB /ImageC /ImageI]>>/MediaBox[0 0 595 842]>> endobj 15 0 obj <>stream 0 J /F1 10 Tf 0 0 0 rg BT 1 0 0 1 28.35 833.09 Tm ()Tj ET 0.75294 0.75294 0.75294 RG 20.58 w 28.35 35.56 m 566.93 35.56 l S 0.001 w /F2 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 31.8 Tm (Annual Service Review)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F2 11 Tf BT 1 0 0 1 477.68 31.8 Tm (Page )Tj ET /F2 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 508.21 31.8 Tm (5)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F2 11 Tf BT 1 0 0 1 515.2 31.8 Tm ( of )Tj ET /F2 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 533.49 31.8 Tm (7)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr [] 0 d 2.25 w 28.99 813.65 m 567.8 813.65 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 62.35 m 567.8 62.35 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 814.73 m 30.07 61.27 l S 0.001 w [] 0 d [] 0 d 2.25 w 566.72 814.73 m 566.72 61.27 l S 0.001 w [] 0 d /F2 12 Tf BT 1 0 0 1 31.8 802.72 Tm (Everyone has a person centred plan which identifies their individual needs and abilities, )Tj ET /F2 12 Tf BT 1 0 0 1 31.8 788.14 Tm (choice and decisions. In the surveys we asked people if they make decisions about )Tj ET /F2 12 Tf BT 1 0 0 1 31.8 773.56 Tm (what they want to do each day. The responses were mixed, five people said always, )Tj ET /F2 12 Tf BT 1 0 0 1 31.8 758.98 Tm (two said "sometimes" and one said "usually". One person told us "you can get )Tj ET /F2 12 Tf BT 1 0 0 1 31.8 744.4 Tm (something to eat without asking and you can have privacy in your own room".)Tj ET /F2 12 Tf BT 1 0 0 1 31.8 729.82 Tm ()Tj ET /F2 12 Tf BT 1 0 0 1 31.8 715.24 Tm (People lead active and fulfilling lifestyles. A timetable of leisure and social activities is )Tj ET /F2 12 Tf BT 1 0 0 1 31.8 700.66 Tm (in place to ensure that individuals are offered a range of opportunities throughout the )Tj ET /F2 12 Tf BT 1 0 0 1 31.8 686.08 Tm (week. In the AQAA the manager said "Staff have supported clients to join Work Link to )Tj ET /F2 12 Tf BT 1 0 0 1 31.8 671.5 Tm (access employment. Clients have been supported to find employment on a voluntary )Tj ET /F2 12 Tf BT 1 0 0 1 31.8 656.92 Tm (basis with a charitable organisationand clients are supported to access educational )Tj ET /F2 12 Tf BT 1 0 0 1 31.8 642.34 Tm (courses and leisure courses".)Tj ET /F2 12 Tf BT 1 0 0 1 31.8 627.76 Tm ()Tj ET /F2 12 Tf BT 1 0 0 1 31.8 613.18 Tm (One relative said some activities and outings have been cancelled due to staff )Tj ET /F2 12 Tf BT 1 0 0 1 31.8 598.6 Tm (shortages, leaving people disappointed and hoped that this would not continue. The )Tj ET /F2 12 Tf BT 1 0 0 1 31.8 584.02 Tm (manager needs to ensure that there are sufficient staff on duty to enable planned )Tj ET /F2 12 Tf BT 1 0 0 1 31.8 569.44 Tm (activities to take place.)Tj ET /F2 12 Tf BT 1 0 0 1 31.8 554.86 Tm ()Tj ET /F2 12 Tf BT 1 0 0 1 31.8 540.28 Tm (The home has good links with local health care services to ensure that individuals )Tj ET /F2 12 Tf BT 1 0 0 1 31.8 525.7 Tm (needs are met. Everyone is registered with a GP, dentist and other health care )Tj ET /F2 12 Tf BT 1 0 0 1 31.8 511.12 Tm (professionals of their choice. Everyone has an individual support plans which details )Tj ET /F2 12 Tf BT 1 0 0 1 31.8 496.54 Tm (their health care needs and their personal preferences for daily support, such as )Tj ET /F2 12 Tf BT 1 0 0 1 31.8 481.96 Tm (bathing and dressing.)Tj ET /F2 12 Tf BT 1 0 0 1 31.8 467.38 Tm ()Tj ET /F2 12 Tf BT 1 0 0 1 31.8 452.8 Tm (People live in a comfortable, homely environment which meets their individual needs.)Tj ET /F2 12 Tf BT 1 0 0 1 31.8 438.22 Tm ()Tj ET /F2 12 Tf BT 1 0 0 1 31.8 423.64 Tm (The AQAA provided us with information about some recent developments in the )Tj ET /F2 12 Tf BT 1 0 0 1 31.8 409.06 Tm (houses. For example:)Tj ET /F2 12 Tf BT 1 0 0 1 31.8 394.48 Tm ()Tj ET /F2 12 Tf BT 1 0 0 1 31.8 379.9 Tm (One of the homes has developed a diversity garden at clients request and with clients )Tj ET /F2 12 Tf BT 1 0 0 1 31.8 365.32 Tm (input.)Tj ET /F2 12 Tf BT 1 0 0 1 31.8 350.74 Tm ()Tj ET /F2 12 Tf BT 1 0 0 1 31.8 336.16 Tm (One of the homes has built raised beds to grow vegetables in. This was at clients )Tj ET /F2 12 Tf BT 1 0 0 1 31.8 321.58 Tm (request and with client input.)Tj ET /F2 12 Tf BT 1 0 0 1 31.8 307 Tm ()Tj ET /F2 12 Tf BT 1 0 0 1 31.8 292.42 Tm (One of the homes now has a chicken coup and is awaiting the arrival of chickens. This )Tj ET /F2 12 Tf BT 1 0 0 1 31.8 277.84 Tm (was at clients' request.)Tj ET /F2 12 Tf BT 1 0 0 1 31.8 263.26 Tm ()Tj ET /F2 12 Tf BT 1 0 0 1 31.8 248.68 Tm (Clients in one home are choosing coloured bathroom suites as the bathrooms are been )Tj ET /F2 12 Tf BT 1 0 0 1 31.8 234.1 Tm (refurbished.)Tj ET /F2 12 Tf BT 1 0 0 1 31.8 219.52 Tm ()Tj ET /F2 12 Tf BT 1 0 0 1 31.8 204.94 Tm (Clients in all the homes have chosen decor and carpeting for their own rooms and )Tj ET /F2 12 Tf BT 1 0 0 1 31.8 190.36 Tm (communal areas. Clients have also chosen new furnishing for the homes.)Tj ET /F2 12 Tf BT 1 0 0 1 31.8 175.78 Tm ()Tj ET /F2 12 Tf BT 1 0 0 1 31.8 161.2 Tm (The AQAA confirms that policies and procedures are in place for dealing with )Tj ET /F2 12 Tf BT 1 0 0 1 31.8 146.62 Tm (complaints and protecting people, and no complaints have been received at the home )Tj ET /F2 12 Tf BT 1 0 0 1 31.8 132.04 Tm (in the last 12 months. In the AQAA the manager said " The staff team receive 6 )Tj ET /F2 12 Tf BT 1 0 0 1 31.8 117.46 Tm (monthly in house training for safe guarding adults at team meetings. All clients are )Tj ET /F2 12 Tf BT 1 0 0 1 31.8 102.88 Tm (given leaflets giving information on how to make a complaint and "No More Abuse" )Tj ET /F2 12 Tf BT 1 0 0 1 31.8 88.3 Tm (booklet on admission to the home." Staff spend time with each person going through )Tj ET /F2 12 Tf BT 1 0 0 1 31.8 73.72 Tm (this information so that people know what to do if they have any concerns.)Tj ET endstream endobj 16 0 obj<>/ProcSet [/PDF /Text /ImageB /ImageC /ImageI]>>/MediaBox[0 0 595 842]>> endobj 17 0 obj <>stream 0 J /F1 10 Tf 0 0 0 rg BT 1 0 0 1 28.35 833.09 Tm ()Tj ET 0.75294 0.75294 0.75294 RG 20.58 w 28.35 35.56 m 566.93 35.56 l S 0.001 w /F2 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 31.8 Tm (Annual Service Review)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F2 11 Tf BT 1 0 0 1 477.68 31.8 Tm (Page )Tj ET /F2 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 508.21 31.8 Tm (6)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F2 11 Tf BT 1 0 0 1 515.2 31.8 Tm ( of )Tj ET /F2 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 533.49 31.8 Tm (7)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr [] 0 d 2.25 w 28.99 813.65 m 567.8 813.65 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 531.38 m 567.8 531.38 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 814.73 m 30.07 530.31 l S 0.001 w [] 0 d [] 0 d 2.25 w 566.72 814.73 m 566.72 530.31 l S 0.001 w [] 0 d /F2 12 Tf BT 1 0 0 1 31.8 802.72 Tm ()Tj ET /F2 12 Tf BT 1 0 0 1 31.8 788.14 Tm (Four surveys from staff working at the home have been returned to the commission. )Tj ET /F2 12 Tf BT 1 0 0 1 31.8 773.56 Tm (All include positive comments about the care provided and how the home is run. All )Tj ET /F2 12 Tf BT 1 0 0 1 31.8 758.98 Tm (four said they were given enough information about people so they could meet their )Tj ET /F2 12 Tf BT 1 0 0 1 31.8 744.4 Tm (needs, and all knew what to do if someone had concerns about the home. All the )Tj ET /F2 12 Tf BT 1 0 0 1 31.8 729.82 Tm (surveys indicated that there are usually enough staff on duty to meet the needs of )Tj ET /F2 12 Tf BT 1 0 0 1 31.8 715.24 Tm (people living at the home, and they receive enough support from the manager.)Tj ET /F2 12 Tf BT 1 0 0 1 31.8 700.66 Tm ()Tj ET /F2 12 Tf BT 1 0 0 1 31.8 686.08 Tm (We received comments from two health care professional who have contact with the )Tj ET /F2 12 Tf BT 1 0 0 1 31.8 671.5 Tm (service. We asked them to tell us what the service does well. They said " Support )Tj ET /F2 12 Tf BT 1 0 0 1 31.8 656.92 Tm (clients to live as independent as possible" "they help people to preserve their skills and )Tj ET /F2 12 Tf BT 1 0 0 1 31.8 642.34 Tm (maintain their chosen lifestyle as much as possible, with sensitive support from )Tj ET /F2 12 Tf BT 1 0 0 1 31.8 627.76 Tm (dedicated staff" "They liaise well with other agencies".)Tj ET /F2 12 Tf BT 1 0 0 1 31.8 613.18 Tm ()Tj ET /F2 12 Tf BT 1 0 0 1 31.8 598.6 Tm (The home continues to let us know about things that have happened since the last )Tj ET /F2 12 Tf BT 1 0 0 1 31.8 584.02 Tm (inspection and they have shown that they manage issues well. They work well with us )Tj ET /F2 12 Tf BT 1 0 0 1 31.8 569.44 Tm (and have shown us that their service continues to provide good outcomes for the )Tj ET /F2 12 Tf BT 1 0 0 1 31.8 554.86 Tm (people who use it.)Tj ET /F2 12 Tf BT 1 0 0 1 31.8 540.28 Tm ()Tj ET 0.95294 0.95294 0.95294 RG 17 w 31.2 503.63 m 565.6 503.63 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 28.99 494.01 m 567.8 494.01 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 513.26 m 567.8 513.26 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 494.01 m 567.8 494.01 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 427.44 m 567.8 427.44 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 514.34 m 30.07 426.36 l S 0.001 w [] 0 d [] 0 d 2.25 w 566.72 514.34 m 566.72 426.36 l S 0.001 w [] 0 d /F2 12 Tf BT 1 0 0 1 35.5 500.07 Tm (What are we going to do as a result of this annual service review?)Tj ET /F2 12 Tf BT 1 0 0 1 35.45 477.82 Tm (We are not going to change our inspection plan, and will do a key inspection by 10 )Tj ET /F2 12 Tf BT 1 0 0 1 35.45 463.24 Tm (December 2010. However we can inspect the service at any time if we have concerns )Tj ET /F2 12 Tf BT 1 0 0 1 35.45 448.66 Tm (about the quality of the service or the safety of the people using the service.)Tj ET /F2 12 Tf BT 1 0 0 1 35.45 434.08 Tm ()Tj ET /F2 12 Tf BT 1 0 0 1 28.35 413.13 Tm ()Tj ET endstream endobj 18 0 obj<>/ProcSet [/PDF /Text /ImageB /ImageC /ImageI]>>/MediaBox[0 0 595 842]>> endobj 19 0 obj <>stream 0 J /F1 10 Tf 0 0 0 rg BT 1 0 0 1 28.35 833.09 Tm ()Tj ET 0.75294 0.75294 0.75294 RG 20.58 w 28.35 35.56 m 566.93 35.56 l S 0.001 w /F2 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 31.8 Tm (Annual Service Review)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F2 11 Tf BT 1 0 0 1 477.68 31.8 Tm (Page )Tj ET /F2 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 508.21 31.8 Tm (7)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F2 11 Tf BT 1 0 0 1 515.2 31.8 Tm ( of )Tj ET /F2 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 533.49 31.8 Tm (7)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F3 14 Tf BT 1 0 0 1 28.35 778.65 Tm (5HDGHU,QIRUPDWLRQ)Tj ET 0.95294 0.95294 0.95294 RG 20.58 w 28.35 757.22 m 223.34 757.22 l S 0.001 w 1 1 1 RG 20.58 w 225.59 757.22 m 565 757.22 l S 0.001 w 0.95294 0.95294 0.95294 RG 20.58 w 28.35 734.39 m 223.34 734.39 l S 0.001 w 1 1 1 RG 20.58 w 225.59 734.39 m 565 734.39 l S 0.001 w 0.95294 0.95294 0.95294 RG 20.58 w 28.35 711.56 m 223.34 711.56 l S 0.001 w 1 1 1 RG 20.58 w 225.59 711.56 m 565 711.56 l S 0.001 w 0.95294 0.95294 0.95294 RG 20.58 w 28.35 688.73 m 223.34 688.73 l S 0.001 w 1 1 1 RG 20.58 w 225.59 688.73 m 565 688.73 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 26.14 745.8 m 567.2 745.8 l S 0.001 w [] 0 d [] 0 d 2.25 w 26.14 722.97 m 567.2 722.97 l S 0.001 w [] 0 d [] 0 d 2.25 w 26.14 700.14 m 567.2 700.14 l S 0.001 w [] 0 d [] 0 d 2.25 w 26.14 768.63 m 567.2 768.63 l S 0.001 w [] 0 d [] 0 d 2.25 w 26.14 745.8 m 567.2 745.8 l S 0.001 w [] 0 d [] 0 d 2.25 w 26.14 722.97 m 567.2 722.97 l S 0.001 w [] 0 d [] 0 d 2.25 w 26.14 700.14 m 567.2 700.14 l S 0.001 w [] 0 d [] 0 d 2.25 w 26.14 677.31 m 567.2 677.31 l S 0.001 w [] 0 d [] 0 d 2.25 w 27.22 769.71 m 27.22 676.23 l S 0.001 w [] 0 d [] 0 d 2.25 w 224.46 769.71 m 224.46 676.23 l S 0.001 w [] 0 d [] 0 d 2.25 w 566.13 769.71 m 566.13 676.23 l S 0.001 w [] 0 d /F2 12 Tf BT 1 0 0 1 31.2 752.45 Tm (Document Purpose:)Tj ET /F2 12 Tf BT 1 0 0 1 228.43 752.45 Tm (Annual service review)Tj ET /F2 12 Tf BT 1 0 0 1 31.2 729.62 Tm (Author:)Tj ET /F2 12 Tf BT 1 0 0 1 228.43 729.62 Tm (CQC)Tj ET /F2 12 Tf BT 1 0 0 1 31.2 706.79 Tm (Audience:)Tj ET /F2 12 Tf BT 1 0 0 1 228.43 706.79 Tm (General Public)Tj ET /F2 12 Tf BT 1 0 0 1 31.2 683.96 Tm (Further copies from:)Tj ET /F2 12 Tf BT 1 0 0 1 228.43 683.96 Tm (0870 240 7535 \(national contact centre\))Tj ET 0.95294 0.95294 0.95294 RG 35.16 w 31.2 650.24 m 566.76 650.24 l S 0.001 w /F2 12 Tf BT 1 0 0 1 34.05 652.76 Tm (Our duty to regulate social care services is set out in the Care Standards Act 2000.)Tj ET /F2 12 Tf BT 1 0 0 1 34.05 638.18 Tm (The content of which can be found on our website.)Tj ET 24.9 w 31.2 612.97 m 566.76 612.97 l S 0.001 w /F3 14 Tf BT 1 0 0 1 35.3 607.41 Tm (+HOSOLQH)Tj ET /F2 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 585.96 Tm (Telephone:)Tj ET 0.95294 0.95294 0.95294 RG 0.001 w 0 Tr /F2 12 Tf BT 1 0 0 1 95.88 585.96 Tm ( 03000 616161)Tj ET /F2 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 565.97 Tm (Email:)Tj ET 0.95294 0.95294 0.95294 RG 0.001 w 0 Tr /F2 12 Tf BT 1 0 0 1 66.84 565.97 Tm ( enquiries@cqc.org.uk)Tj ET /F2 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 545.97 Tm (Web:)Tj ET 0.95294 0.95294 0.95294 RG 0.001 w 0 Tr /F2 12 Tf BT 1 0 0 1 64.51 545.97 Tm (www.cqc.org.uk)Tj ET /F2 12 Tf BT 1 0 0 1 28.35 525.97 Tm ()Tj ET /F2 12 Tf BT 1 0 0 1 28.35 505.98 Tm (We want people to be able to access this information. If you would like a copy of the )Tj ET /F2 12 Tf BT 1 0 0 1 28.35 488.48 Tm (findings in a different format or language please contact our helpline or go to our )Tj ET /F2 12 Tf BT 1 0 0 1 28.35 470.99 Tm (website.)Tj ET /F2 12 Tf BT 1 0 0 1 28.35 430.99 Tm (Copyright \(2009\) Care Quality Commission \(CQC\). This publication may be )Tj ET /F2 12 Tf BT 1 0 0 1 28.35 413.5 Tm (reproduced in whole or in part, free of charge, in any format or medium provided that it )Tj ET /F2 12 Tf BT 1 0 0 1 28.35 396 Tm (is not used for commercial gain. This consent is subject to the material being )Tj ET /F2 12 Tf BT 1 0 0 1 28.35 378.51 Tm (reproduced accurately and on proviso that it is not used in a derogatory manner or )Tj ET /F2 12 Tf BT 1 0 0 1 28.35 361.01 Tm (misleading context. 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All Rights Reserved) readonly def /FullName (Verdana) readonly def /FamilyName (Verdana) readonly def /Weight (Regular) readonly def /ItalicAngle 0.000000 def /isFixedPitch false def /UnderlinePosition -88 def /UnderlineThickness 59 def end readonly def /FontName /Verdana def /PaintType 0 def /StrokeWidth 0 def /FontType 1 def /FontMatrix [0.001 0 0 0.001 0 0] def /FontBBox {-30 -207 1447 1000} readonly def /Encoding 256 array dup 0 /.notdef put dup 1 /.notdef put dup 2 /.notdef put dup 3 /.notdef put dup 4 /.notdef put dup 5 /.notdef put dup 6 /.notdef put dup 7 /.notdef put dup 8 /.notdef put dup 9 /.notdef put dup 10 /.notdef put dup 11 /.notdef put dup 12 /.notdef put dup 13 /.notdef put dup 14 /.notdef put dup 15 /.notdef put dup 16 /.notdef put dup 17 /.notdef put dup 18 /.notdef put dup 19 /.notdef put dup 20 /.notdef put dup 21 /.notdef put dup 22 /.notdef put dup 23 /.notdef put dup 24 /.notdef put dup 25 /.notdef put dup 26 /.notdef put dup 27 /.notdef put dup 28 /.notdef put 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/W put dup 88 /X put dup 89 /Y put dup 90 /Z put dup 91 /bracketleft put dup 92 /backslash put dup 93 /bracketright put dup 94 /asciicircum put dup 95 /underscore put dup 96 /grave put dup 97 /a put dup 98 /b put dup 99 /c put dup 100 /d put dup 101 /e put dup 102 /f put dup 103 /g put dup 104 /h put dup 105 /i put dup 106 /j put dup 107 /k put dup 108 /l put dup 109 /m put dup 110 /n put dup 111 /o put dup 112 /p put dup 113 /q put dup 114 /r put dup 115 /s put dup 116 /t put dup 117 /u put dup 118 /v put dup 119 /w put dup 120 /x put dup 121 /y put dup 122 /z put dup 123 /braceleft put dup 124 /bar put dup 125 /braceright put dup 126 /asciitilde put dup 127 /.notdef put dup 128 /Euro put dup 129 /.notdef put dup 130 /quotesinglbase put dup 131 /florin put dup 132 /quotedblbase put dup 133 /ellipsis put dup 134 /dagger put dup 135 /daggerdbl put dup 136 /circumflex put dup 137 /perthousand put dup 138 /Scaron put dup 139 /guilsinglleft put dup 140 /OE put dup 141 /.notdef put dup 142 /.notdef put dup 143 /.notdef put dup 144 /.notdef put dup 145 /quoteleft put dup 146 /quoteright put dup 147 /quotedblleft put dup 148 /quotedblright put dup 149 /bullet put dup 150 /endash put dup 151 /emdash put dup 152 /tilde put dup 153 /trademark put dup 154 /scaron put dup 155 /guilsinglright put dup 156 /oe put dup 157 /.notdef put dup 158 /.notdef put dup 159 /Ydieresis put dup 160 /space put dup 161 /exclamdown put dup 162 /cent put dup 163 /sterling put dup 164 /currency put dup 165 /yen put dup 166 /brokenbar put dup 167 /section put dup 168 /dieresis put dup 169 /copyright put dup 170 /ordfeminine put dup 171 /guillemotleft put dup 172 /logicalnot put dup 173 /hyphen put dup 174 /registered put dup 175 /overscore put dup 176 /degree put dup 177 /plusminus put dup 178 /twosuperior put dup 179 /threesuperior put dup 180 /acute put dup 181 /mu1 put dup 182 /paragraph put dup 183 /middot put dup 184 /cedilla put dup 185 /onesuperior put dup 186 /ordmasculine put dup 187 /guillemotright put dup 188 /onequarter put dup 189 /onehalf put dup 190 /threequarters put dup 191 /questiondown put dup 192 /Agrave put dup 193 /Aacute put dup 194 /Acircumflex put dup 195 /Atilde put dup 196 /Adieresis put dup 197 /Aring put dup 198 /AE put dup 199 /Ccedilla put dup 200 /Egrave put dup 201 /Eacute put dup 202 /Ecircumflex put dup 203 /Edieresis put dup 204 /Igrave put dup 205 /Iacute put dup 206 /Icircumflex put dup 207 /Idieresis put dup 208 /Eth put dup 209 /Ntilde put dup 210 /Ograve put dup 211 /Oacute put dup 212 /Ocircumflex put dup 213 /Otilde put dup 214 /Odieresis put dup 215 /multiply put dup 216 /Oslash put dup 217 /Ugrave put dup 218 /Uacute put dup 219 /Ucircumflex put dup 220 /Udieresis put dup 221 /Yacute put dup 222 /Thorn put dup 223 /germandbls put dup 224 /agrave put dup 225 /aacute put dup 226 /acircumflex put dup 227 /atilde put dup 228 /adieresis put dup 229 /aring put dup 230 /ae put dup 231 /ccedilla put dup 232 /egrave put dup 233 /eacute put dup 234 /ecircumflex put dup 235 /edieresis put dup 236 /igrave put dup 237 /iacute put dup 238 /icircumflex put dup 239 /idieresis put dup 240 /eth put dup 241 /ntilde put dup 242 /ograve put dup 243 /oacute put dup 244 /ocircumflex put dup 245 /otilde put dup 246 /odieresis put dup 247 /divide put dup 248 /oslash put dup 249 /ugrave put dup 250 /uacute put dup 251 /ucircumflex put dup 252 /udieresis put dup 253 /yacute put dup 254 /thorn put dup 255 /ydieresis put readonly def currentdict end currentfile eexec oc;jtD[2^t$cdreYjRZb@e F>" F+$l `v .H֢T)&wa{vIt%Նswg,lonrMWWIZ7p6\5JHrtPb E~1Cew|;d}Tym8 B Tc gPUcOx {OqqQF4-UټXODU8o\kswKami%ޗﶥB$S/1LW~'T^<T4PX+ԯ({A34.KUĖn%*R_g!g(F4%ٸD K~ɕy8e!lcx# |< -}^^i(XlŨ3K a[y3E7Oz,߉1N6+Pj)cpS-mR\7߃Ra0bRTl,SQYKO׏C8y'߭sU5d}DҰMۭT[I[(㏭AK9%+,E B`6P( :8|NoYo>XImF;:Bŀÿ Kt,!fa"X0*Im Srߋ{8w;Ҵ+DIZy41Żp m`Z# 2;7aޗ8~$6<+p Uk!i͢m~~ I[z)*a0wmNQ ^\تw?@ċ=0}Ơ6YWUfo&|*aGѤrvʧ:q9h@) 6u%sBo$N?J6(Ah:m~\ZXݐ^NR(>^;:i~f6{'Y &'W|-}犁$$S Cp`Ӎ+Wǧ`q4{W_E&9YXs1sZQ<*`(SaD~e 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Data The Monotype Corporation plc/Type Solutions Inc. 1990-1992. All Rights Reserved %%CreationDate: Fri Oct 10 11:48:26 2008 % Converted from TrueType font 'TIMES.TTF' by ttf2pt1 program % %%EndComments 12 dict begin /FontInfo 9 dict dup begin /version (Version 2.76) readonly def /Notice (Typeface The Monotype Corporation plc. Data The Monotype Corporation plc/Type Solutions Inc. 1990-1992. All Rights Reserved) readonly def /FullName (Times New Roman) readonly def /FamilyName (Times New Roman) readonly def /Weight (Regular) readonly def /ItalicAngle 0.000000 def /isFixedPitch false def /UnderlinePosition -109 def /UnderlineThickness 49 def end readonly def /FontName /TimesNewRomanPSMT def /PaintType 0 def /StrokeWidth 0 def /FontType 1 def /FontMatrix [0.001 0 0 0.001 0 0] def /FontBBox {-77 -216 1009 877} readonly def /Encoding 256 array dup 0 /.notdef put dup 1 /.notdef put dup 2 /.notdef put dup 3 /.notdef put dup 4 /.notdef put dup 5 /.notdef put dup 6 /.notdef put dup 7 /.notdef put dup 8 /.notdef put dup 9 /.notdef put dup 10 /.notdef put dup 11 /.notdef put dup 12 /.notdef put dup 13 /.notdef put dup 14 /.notdef put dup 15 /.notdef put dup 16 /.notdef put dup 17 /.notdef put dup 18 /.notdef put dup 19 /.notdef put dup 20 /.notdef put dup 21 /.notdef put dup 22 /.notdef put dup 23 /.notdef put dup 24 /.notdef put dup 25 /.notdef put dup 26 /.notdef put dup 27 /.notdef put dup 28 /.notdef put dup 29 /.notdef put dup 30 /.notdef put dup 31 /.notdef put dup 32 /space put dup 33 /exclam put dup 34 /quotedbl put dup 35 /numbersign put dup 36 /dollar put dup 37 /percent put dup 38 /ampersand put dup 39 /quotesingle put dup 40 /parenleft put dup 41 /parenright put dup 42 /asterisk put dup 43 /plus put dup 44 /comma put dup 45 /hyphen put dup 46 /period put dup 47 /slash put dup 48 /zero put dup 49 /one put dup 50 /two put dup 51 /three put dup 52 /four put dup 53 /five put dup 54 /six put dup 55 /seven put dup 56 /eight put dup 57 /nine put dup 58 /colon put dup 59 /semicolon put dup 60 /less put dup 61 /equal put dup 62 /greater put dup 63 /question put dup 64 /at put dup 65 /A put dup 66 /B put dup 67 /C put dup 68 /D put dup 69 /E put dup 70 /F put dup 71 /G put dup 72 /H put dup 73 /I put dup 74 /J put dup 75 /K put dup 76 /L put dup 77 /M put dup 78 /N put dup 79 /O put dup 80 /P put dup 81 /Q put dup 82 /R put dup 83 /S put dup 84 /T put dup 85 /U put dup 86 /V put dup 87 /W put dup 88 /X put dup 89 /Y put dup 90 /Z put dup 91 /bracketleft put dup 92 /backslash put dup 93 /bracketright put dup 94 /asciicircum put dup 95 /underscore put dup 96 /grave put dup 97 /a put dup 98 /b put dup 99 /c put dup 100 /d put dup 101 /e put dup 102 /f put dup 103 /g put dup 104 /h put dup 105 /i put dup 106 /j put dup 107 /k put dup 108 /l put dup 109 /m put dup 110 /n put dup 111 /o put dup 112 /p put dup 113 /q put dup 114 /r put dup 115 /s put dup 116 /t put dup 117 /u put dup 118 /v put dup 119 /w put dup 120 /x put dup 121 /y put dup 122 /z put dup 123 /braceleft put dup 124 /bar put dup 125 /braceright put dup 126 /asciitilde put dup 127 /.notdef put dup 128 /Euro put dup 129 /.notdef put dup 130 /quotesinglbase put dup 131 /florin put dup 132 /quotedblbase put dup 133 /ellipsis put dup 134 /dagger put dup 135 /daggerdbl put dup 136 /circumflex put dup 137 /perthousand put dup 138 /Scaron put dup 139 /guilsinglleft put dup 140 /OE put dup 141 /.notdef put dup 142 /.notdef put dup 143 /.notdef put dup 144 /.notdef put dup 145 /quoteleft put dup 146 /quoteright put dup 147 /quotedblleft put dup 148 /quotedblright put dup 149 /bullet put dup 150 /endash put dup 151 /emdash put dup 152 /tilde put dup 153 /trademark put dup 154 /scaron put dup 155 /guilsinglright put dup 156 /oe put dup 157 /.notdef put dup 158 /.notdef put dup 159 /Ydieresis put dup 160 /space put dup 161 /exclamdown put dup 162 /cent put dup 163 /sterling put dup 164 /currency put dup 165 /yen put dup 166 /brokenbar put dup 167 /section put dup 168 /dieresis put dup 169 /copyright put dup 170 /ordfeminine put dup 171 /guillemotleft put dup 172 /logicalnot put dup 173 /hyphen put dup 174 /registered put dup 175 /overscore put dup 176 /degree put dup 177 /plusminus put dup 178 /twosuperior put dup 179 /threesuperior put dup 180 /acute put dup 181 /mu1 put dup 182 /paragraph put dup 183 /periodcentered put dup 184 /cedilla put dup 185 /onesuperior put dup 186 /ordmasculine put dup 187 /guillemotright put dup 188 /onequarter put dup 189 /onehalf put dup 190 /threequarters put dup 191 /questiondown put dup 192 /Agrave put dup 193 /Aacute put dup 194 /Acircumflex put dup 195 /Atilde put dup 196 /Adieresis put dup 197 /Aring put dup 198 /AE put dup 199 /Ccedilla put dup 200 /Egrave put dup 201 /Eacute put dup 202 /Ecircumflex put dup 203 /Edieresis put dup 204 /Igrave put dup 205 /Iacute put dup 206 /Icircumflex put dup 207 /Idieresis put dup 208 /Eth put dup 209 /Ntilde put dup 210 /Ograve put dup 211 /Oacute put dup 212 /Ocircumflex put dup 213 /Otilde put dup 214 /Odieresis put dup 215 /multiply put dup 216 /Oslash put dup 217 /Ugrave put dup 218 /Uacute put dup 219 /Ucircumflex put dup 220 /Udieresis put dup 221 /Yacute put dup 222 /Thorn put dup 223 /germandbls put dup 224 /agrave put dup 225 /aacute put dup 226 /acircumflex put dup 227 /atilde put dup 228 /adieresis put dup 229 /aring put dup 230 /ae put dup 231 /ccedilla put dup 232 /egrave put dup 233 /eacute put dup 234 /ecircumflex put dup 235 /edieresis put dup 236 /igrave put dup 237 /iacute put dup 238 /icircumflex put dup 239 /idieresis put dup 240 /eth put dup 241 /ntilde put dup 242 /ograve put dup 243 /oacute put dup 244 /ocircumflex put dup 245 /otilde put dup 246 /odieresis put dup 247 /divide put dup 248 /oslash put dup 249 /ugrave put dup 250 /uacute put dup 251 /ucircumflex put dup 252 /udieresis put dup 253 /yacute put dup 254 /thorn put dup 255 /ydieresis put readonly def currentdict end currentfile eexec oc;jtD[2^t$cdreYjRZb@e F>" F+$l `v .H֢T)&wa{vIt%Նswg,lonrMWWIZ7p6\5JHrtPb E~1Cew|;d}Tym8 B TcJ6*]h[zeKq)ƷW0jlBIf14%B[tnqNOדe{fC;1I^7^r5=[ySwF 5ZUͧ@;J7{Phx ғ*⿅΅V1lCd3Dk9+ ~Iic*x 2YC.eKgt_"t!Ztb$~iS[xdw +P7)%g9/-awT=JK/{ Q'y!kA,7 Α$?H}Om"s*5aks*HRUufn6i?kɝ=-0X%lϧQ4ݡ`rџ~D&#&:t]=.ok &DZђԺŠRq [j@3a*42K]sjϖjG_n 4Ϛ5. *Ly^w`ܮ64r/:!?u:};ߜ`dӤJY2R'wbTCI2CRNY2uD-.Y9y:2Cʸ`ͻq5dBpQŰ: TimM;f ]+ozY0,(Fh^ GirY E W| -R̵vVP ce޾'zH+1= PU~}fIa 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