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85 /U put dup 86 /V put dup 87 /W put dup 88 /X put dup 89 /Y put dup 90 /Z put dup 91 /bracketleft put dup 92 /backslash put dup 93 /bracketright put dup 94 /asciicircum put dup 95 /underscore put dup 96 /grave put dup 97 /a put dup 98 /b put dup 99 /c put dup 100 /d put dup 101 /e put dup 102 /f put dup 103 /g put dup 104 /h put dup 105 /i put dup 106 /j put dup 107 /k put dup 108 /l put dup 109 /m put dup 110 /n put dup 111 /o put dup 112 /p put dup 113 /q put dup 114 /r put dup 115 /s put dup 116 /t put dup 117 /u put dup 118 /v put dup 119 /w put dup 120 /x put dup 121 /y put dup 122 /z put dup 123 /braceleft put dup 124 /bar put dup 125 /braceright put dup 126 /asciitilde put dup 127 /.notdef put dup 128 /Euro put dup 129 /.notdef put dup 130 /quotesinglbase put dup 131 /florin put dup 132 /quotedblbase put dup 133 /ellipsis put dup 134 /dagger put dup 135 /daggerdbl put dup 136 /circumflex put dup 137 /perthousand put dup 138 /Scaron put dup 139 /guilsinglleft put dup 140 /OE put dup 141 /.notdef put dup 142 /.notdef put dup 143 /.notdef put dup 144 /.notdef put dup 145 /quoteleft put dup 146 /quoteright put dup 147 /quotedblleft put dup 148 /quotedblright put dup 149 /bullet put dup 150 /endash put dup 151 /emdash put dup 152 /tilde put dup 153 /trademark put dup 154 /scaron put dup 155 /guilsinglright put dup 156 /oe put dup 157 /.notdef put dup 158 /.notdef put dup 159 /Ydieresis put dup 160 /space put dup 161 /exclamdown put dup 162 /cent put dup 163 /sterling put dup 164 /currency put dup 165 /yen put dup 166 /brokenbar put dup 167 /section put dup 168 /dieresis put dup 169 /copyright put dup 170 /ordfeminine put dup 171 /guillemotleft put dup 172 /logicalnot put dup 173 /hyphen put dup 174 /registered put dup 175 /overscore put dup 176 /degree put dup 177 /plusminus put dup 178 /twosuperior put dup 179 /threesuperior put dup 180 /acute put dup 181 /mu1 put dup 182 /paragraph put dup 183 /periodcentered put dup 184 /cedilla put dup 185 /onesuperior put dup 186 /ordmasculine put dup 187 /guillemotright put dup 188 /onequarter put dup 189 /onehalf put dup 190 /threequarters put dup 191 /questiondown put dup 192 /Agrave put dup 193 /Aacute put dup 194 /Acircumflex put dup 195 /Atilde put dup 196 /Adieresis put dup 197 /Aring put dup 198 /AE put dup 199 /Ccedilla put dup 200 /Egrave put dup 201 /Eacute put dup 202 /Ecircumflex put dup 203 /Edieresis put dup 204 /Igrave put dup 205 /Iacute put dup 206 /Icircumflex put dup 207 /Idieresis put dup 208 /Eth put dup 209 /Ntilde put dup 210 /Ograve put dup 211 /Oacute put dup 212 /Ocircumflex put dup 213 /Otilde put dup 214 /Odieresis put dup 215 /multiply put dup 216 /Oslash put dup 217 /Ugrave put dup 218 /Uacute put dup 219 /Ucircumflex put dup 220 /Udieresis put dup 221 /Yacute put dup 222 /Thorn put dup 223 /germandbls put dup 224 /agrave put dup 225 /aacute put dup 226 /acircumflex put dup 227 /atilde put dup 228 /adieresis put dup 229 /aring put dup 230 /ae put dup 231 /ccedilla put dup 232 /egrave put dup 233 /eacute put dup 234 /ecircumflex put dup 235 /edieresis put dup 236 /igrave put dup 237 /iacute put dup 238 /icircumflex put dup 239 /idieresis put dup 240 /eth put dup 241 /ntilde put dup 242 /ograve put dup 243 /oacute put dup 244 /ocircumflex put dup 245 /otilde put dup 246 /odieresis put dup 247 /divide put dup 248 /oslash put dup 249 /ugrave put dup 250 /uacute put dup 251 /ucircumflex put dup 252 /udieresis put dup 253 /yacute put dup 254 /thorn put dup 255 /ydieresis put readonly def currentdict end currentfile eexec oc;jtD[2^t$cdreYjRZb@e F>" F+$l `v .H֢T)&wa{vIt%Նswg,lonrMWWIZ7p6\5JHrtPb E~1Cew|;d}Tym8 B TcJ6*]h[zeKq)ƷW0jlBIf14%B[tnqNOדe{fC;1I^7^r5=[ySwF 5ZUͧ@;J7{Phx ғ*⿅΅V1lCd3Dk9+ ~Iic*x 2YC.eKgt_"t!Ztb$~iS[xdw +P7)%g9/-awT=JK/{ Q'y!kA,7 Α$?H}Om"s*5aks*HRUufn6i?kɝ=-0X%lϧQ4ݡ`rџ~D&#&:t]=.ok &DZђԺŠRq [j@3a*42K]sjϖjG_n 4Ϛ5. *Ly^w`ܮ64r/:!?u:};ߜ`dӤJY2R'wbTCI2CRNY2uD-.Y9y:2Cʸ`ͻq5dBpQŰ: TimM;f ]+ozY0,(Fh^ GirY E W| -R̵vVP ce޾'zH+1= PU~}fIa 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Data The Monotype Corporation plc/Type Solutions Inc. 1990-1992. All Rights Reserved %%CreationDate: Fri Oct 10 11:50:06 2008 % Converted from TrueType font 'SYMBOL.TTF' by ttf2pt1 program % %%EndComments 12 dict begin /FontInfo 9 dict dup begin /version (Version 1.60) readonly def /Notice (Typeface The Monotype Corporation plc. Data The Monotype Corporation plc/Type Solutions Inc. 1990-1992. All Rights Reserved) readonly def /FullName (Symbol) readonly def /FamilyName (Symbol) readonly def /Weight (Regular) readonly def /ItalicAngle 0.000000 def /isFixedPitch false def /UnderlinePosition -109 def /UnderlineThickness 49 def end readonly def /FontName /SymbolMT def /PaintType 0 def /StrokeWidth 0 def /FontType 1 def /FontMatrix [0.001 0 0 0.001 0 0] def /FontBBox {0 -220 1113 1005} readonly def /Encoding 256 array dup 0 /.notdef put dup 1 /.notdef put dup 2 /.notdef put dup 3 /.notdef put dup 4 /.notdef put dup 5 /.notdef put dup 6 /.notdef put dup 7 /.notdef put dup 8 /.notdef put dup 9 /.notdef put dup 10 /.notdef put dup 11 /.notdef put dup 12 /.notdef put dup 13 /.notdef put dup 14 /.notdef put dup 15 /.notdef put dup 16 /.notdef put dup 17 /.notdef put dup 18 /.notdef put dup 19 /.notdef put dup 20 /.notdef put dup 21 /.notdef put dup 22 /.notdef put dup 23 /.notdef put dup 24 /.notdef put dup 25 /.notdef put dup 26 /.notdef put dup 27 /.notdef put dup 28 /.notdef put dup 29 /.notdef put dup 30 /.notdef put dup 31 /.notdef put dup 32 /space put dup 33 /exclam put dup 34 /universal put dup 35 /numbersign put dup 36 /existential put dup 37 /percent put dup 38 /ampersand put dup 39 /suchthat put dup 40 /parenleft put dup 41 /parenright put dup 42 /asteriskmath put dup 43 /plus put dup 44 /comma put dup 45 /minus put dup 46 /period put dup 47 /slash put dup 48 /zero put dup 49 /one put dup 50 /two put dup 51 /three put dup 52 /four put dup 53 /five put dup 54 /six put dup 55 /seven put dup 56 /eight put dup 57 /nine put dup 58 /colon put dup 59 /semicolon put dup 60 /less put dup 61 /equal put dup 62 /greater put dup 63 /question put dup 64 /congruent put dup 65 /Alpha put dup 66 /Beta put dup 67 /Chi put dup 68 /Delta put dup 69 /Epsilon put dup 70 /Phi put dup 71 /Gamma put dup 72 /Eta put dup 73 /Iota put dup 74 /theta1 put dup 75 /Kappa put dup 76 /Lambda put dup 77 /Mu put dup 78 /Nu put dup 79 /Omicron put dup 80 /Pi put dup 81 /Theta put dup 82 /Rho put dup 83 /Sigma put dup 84 /Tau put dup 85 /Upsilon put dup 86 /sigma1 put dup 87 /Omega put dup 88 /Xi put dup 89 /Psi put dup 90 /Zeta put dup 91 /bracketleft put dup 92 /therefore put dup 93 /bracketright put dup 94 /perpendicular put dup 95 /underscore put dup 96 /radicalex put dup 97 /alpha put dup 98 /beta put dup 99 /chi put dup 100 /delta put dup 101 /epsilon put dup 102 /phi put dup 103 /gamma put dup 104 /eta put dup 105 /iota put dup 106 /phi1 put dup 107 /kappa put dup 108 /lambda put dup 109 /mu put dup 110 /nu put dup 111 /omicron put dup 112 /pi put dup 113 /theta put dup 114 /rho put dup 115 /sigma put dup 116 /tau put dup 117 /upsilon put dup 118 /omega1 put dup 119 /omega put dup 120 /xi put dup 121 /psi put dup 122 /zeta put dup 123 /braceleft put dup 124 /bar put dup 125 /braceright put dup 126 /similar put dup 127 /.notdef put dup 128 /Euro put dup 129 /.notdef put dup 130 /.notdef put dup 131 /.notdef put dup 132 /.notdef put dup 133 /.notdef put dup 134 /.notdef put dup 135 /.notdef put dup 136 /.notdef put dup 137 /.notdef put dup 138 /.notdef put dup 139 /.notdef put dup 140 /.notdef put dup 141 /.notdef put dup 142 /.notdef put dup 143 /.notdef put dup 144 /.notdef put dup 145 /.notdef put dup 146 /.notdef put dup 147 /.notdef put dup 148 /.notdef put dup 149 /.notdef put dup 150 /.notdef put dup 151 /.notdef put dup 152 /.notdef put dup 153 /.notdef put dup 154 /.notdef put dup 155 /.notdef put dup 156 /.notdef put dup 157 /.notdef put dup 158 /.notdef put dup 159 /.notdef put dup 160 /.notdef put dup 161 /Upsilon1 put dup 162 /minute put dup 163 /lessequal put dup 164 /fraction put dup 165 /infinity put dup 166 /florin put dup 167 /club put dup 168 /diamond put dup 169 /heart put dup 170 /spade put dup 171 /arrowboth put dup 172 /arrowleft put dup 173 /arrowup put dup 174 /arrowright put dup 175 /arrowdown put dup 176 /degree put dup 177 /plusminus put dup 178 /second put dup 179 /greaterequal put dup 180 /multiply put dup 181 /proportional put dup 182 /partialdiff put dup 183 /bullet put dup 184 /divide put dup 185 /notequal put dup 186 /equivalence put dup 187 /approxequal put dup 188 /ellipsis put dup 189 /arrowvertex put dup 190 /arrowhorizex put dup 191 /carriagereturn put dup 192 /aleph put dup 193 /Ifraktur put dup 194 /Rfraktur put dup 195 /weierstrass put dup 196 /circlemultiply put dup 197 /circleplus put dup 198 /emptyset put dup 199 /intersection put dup 200 /union put dup 201 /propersuperset put dup 202 /reflexsuperset put dup 203 /notsubset put dup 204 /propersubset put dup 205 /reflexsubset put dup 206 /element put dup 207 /notelement put dup 208 /angle put dup 209 /gradient put dup 210 /registerserif put dup 211 /copyrightserif put dup 212 /trademarkserif put dup 213 /product put dup 214 /radical put dup 215 /dotmath put dup 216 /logicalnot put dup 217 /logicaland put dup 218 /logicalor put dup 219 /arrowdblboth put dup 220 /arrowdblleft put dup 221 /arrowdblup put dup 222 /arrowdblright put dup 223 /arrowdbldown put dup 224 /lozenge put dup 225 /angleleft put dup 226 /registersans put dup 227 /copyrightsans put dup 228 /trademarksans put dup 229 /summation put dup 230 /parenlefttp put dup 231 /parenleftex put dup 232 /parenleftbt put dup 233 /bracketlefttp put dup 234 /bracketleftex put dup 235 /bracketleftbt put dup 236 /bracelefttp put dup 237 /braceleftmid put dup 238 /braceleftbt put dup 239 /braceex put dup 240 /.notdef put dup 241 /angleright put dup 242 /integral put dup 243 /integraltp put dup 244 /integralex put dup 245 /integralbt put dup 246 /parenrighttp put dup 247 /parenrightex put dup 248 /parenrightbt put dup 249 /bracketrighttp put dup 250 /bracketrightex put dup 251 /bracketrightbt put dup 252 /bracerighttp put dup 253 /bracerightmid put dup 254 /bracerightbt put dup 255 /.notdef put readonly def currentdict end currentfile eexec oc;jtD[2^t$cdreYjRZb@e F>" F+$l `v .H֢T)&wa{vIt%Նswg,lonrMWWIZ7p6\5JHrtPb E~1Cew|;d}Tym8 B T=:[RXz:F.V0zjQ 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LF}M ߞ %E'W?n}$lg1HBs }ٕ,),rqB-AHCrf!]vx.H x"n,6\O)FG=oNXLϤ$oǤ5xiP6 cXr,xW6A1I/?@ѵ}|6DMk7\8 Li$hu/,ZPpEo_I4 0B#\Gnnqk+5SHĺfo$؉qb;~l+0vi^v(< ;nҖx hHC~3xJa昐 X[[,D|14^^NH@Z{Ӌ2QiPT0%mujB1c!>73V zeKo7VWBlL<|d`{ܮē0jQyܒصȍOptNp@eSb= nvO 3Dv`Ogfi?FujH2#F@9P  N:.J4[4#(%$mXgY@~d`ñ}V$pбSa&vѠ\U@-$L:&,GZr!aʝʹg3PVT0?+m:~تo\xkx Жj\\3>Zl ӥz :S`F G(O{ աˡ3HJBrEu70pCzOd#H6+#T<֋T4Ks^C٨CAeB"C=)?0Sge!X(><+Eg4pr\ƌz_H^zR5IcF$уUhfzo}YBӎEM^ :"% E~$6$|B^t\:T&Y]7(ou&rzOU$`.@ŪÌ#1dEi!8 uXؗvA{o o쭺8*IϿcʒ,F[bdW3PI!:$-p31/_7v2dsoF2f6-HCaj>_lU4HqFa="QT, ?|Vbd j;[&̢ %[rU_Qpܥ^&@8k%^+#IzsFK~7GϽBAnxO4D]$y;0?[")X NFʼn(5FׁK%!k6BD"c&z#aoAb( +qt.B!#`>cD>LZZP%8,b"N7PȲ:ƚo0J zvAj[ԉ8dog7XxtփmMw*έLފӲV`E*V-Ữ  /&.SQ`q2ɸxAM gV>5~"ceLMDCRBϯ/k*cqX;vD=oD4]IU%qJ> ¥7s#1Ur*)ӆaØ׻$ CocfYzalS~]E3k+vQ]2B`DoB":6V?N  l ڊӌoIcWn'tj?*:NCCI}:DrL2w!8uqI 6jw)I VrjSuX d 3h\m0 r_cσAg彜.5?A Uz4VbɎݪj@r$'bC0plDS-ȱRyvJ2v,oHAaYin~]FZvae2c'T?9 ڧ}jk5ݕ (NJ7>B\&PupȺ=΁~ Cfv By1^lbN^yϚ|nNi7C<,ɓ0P%,q94BrByÄ` 0KzG;Tz𲀶) ߧ#jShfHn tS͋!\ #[<<$9A-)kGho$D?,E]b aEiI9 ;Al^ofrׯ'`\D o FQӟ>M3`ouKhHk]bn N:7f!&Tm$cGmr_v$McnvS;$۩4Ŀov엂 VƟq>#P}#[fCE~ȕ h?Y=cZcgiGz(S'h 1B2p#{ 42h,{WUaeao¤i<͑( | K>aHc?/} MZʚ|*yNaql!oIcp87`HZyb~>@l$ʁsb1B38b P%2Pov|2ؔqeflkǨ>Am=n/rЧYע>k}+v(b .|(bz؉Z3+:@ D 3TOA %L-TiȱmpvZjfarüY8#?/}!23Gp>kwOu]Rܻ56k$9Vv𧌰y"J^#MAОXېɅq o &d҂JșZw7x6.'S7JGTBʶjj_`휱<_;жBƏ0)[ό۲ZuW2^/woC㛟'ޙ]EusN(?yn)#X],'Tִ3#" }~#k]u`WKfT7~a8o#h ׈>M9ݐ1ӌ *~q(pӎQLٔLhD H@5Aٺ4{SdZ-jhZWM7MLr#fVML8*9Dx}ȃYpK=/Vj.l:(Tt#vW3#lЁ8wǫihm&Z(pB<# pۯ߂I˝ؾQ*HJͽiPG\#r+Z/L5h/*#a<8 G(<Ң0_(K׳8f*N3p<0+s-]1"}^ZuP; 6rgbPqwb 釞 W.]J~ ;=/![_j J26U\I4m6BG`Tnhr3[[-2ffy9Ew$ Y} "KaEB `m/ 1;>H՝u NV=apnYxFoܼħdž̀u_5*\ů_cމGCg3Vk@ncEtK4TS=ZdSL<ߗx2A`l6`eRhGFߦjVCov?ѵKRNQfF>DxH!#s%trY\i)Zpd|y!' ^?C4@(=r hCarS#ɹ 20&\VaBo6 )6S Q iIE LhI:+"HzI Yq={6 kCD))jBdfjPcwW!ret2?Z;Y@J8H8r(H?RRfTG1E6+J!^HqG_Oa߅} }5W1~L\_dԭ]CHƲ b|uae6> 7D(BD{v-d'kA}shzĆh9.S^ֳ.LX92sBÔUO?)Cڰ}'UݾqsK^N􀘊#1 C,&h[X|K[19v`oYI]Ηbf?Bm=d]#wBI6=Ϭx(yJNH'-PMMHXZ%RNV|v){z!6Gp.`a{t.0*a9+wS+)ϐV63Ew` eliV}qԥvWIu@ʔ h%kNːv-cLz{z68vΝ^u<}EZBݨV$GK93Fj˅G¦~#F#?J|6hU3m6@O CVw߼H$$2s6k=G ߈rAg`Xb=Om<̭(6~"H4w30VJ\IǫkK~D$Y8?N*@ "E4tgejDۚ<~i*EX{+w8RL%hV]o)@5Hgt\Aw"cJb0rXa28zb++j `#9Kr.S)cfU)iF,^'+Am1Sjt$}^N_a󒠀s5H㘠!chwI!c26Z_#13uHW'sbS M./9inɥd|mŊ? s6x+p]^@i%_OE ۞ ȔVTu.bH ͕fF+}kOOb5ʹk}|f,1Yݔ,GuaoL%Ob4 n` {_dhA!rgmﱨJxu`%faLwqr"95[M`^#߄8u PY:&''9{5k9eP>SSUZoXtMÛpGF PpGn|˓_`?G[~\s.\A4f)$@x9Fp}#H&יYBbwx4,`њy' +Dj&!uTfzsSlĢbbba/kTjb WI;{$7{ǝ70/:`U5Zp *M%5(:)Mh|J~^ߣ5dqoۜ>KRi9mfM=uC,TftDΩTswh.xϾxW1ې'y#|/T(}M/&xR`R`1Qd1T/ \){V(WɝEh]3XRgp7RKa@Ev06S 0d{)xb*tׯ•:\`h#lCjsUqۺ5vX\!C{o u7: }" w$>{y+f>5a*Rthq #p?Ùܜ/q&Nє{p$9 *1*;rhr>kF 1l呑m!Y]%Gr $` Ӳs9%8ãNZW#P7Xup .sg\_JyYȎ0000000000000000000000000000000000000000000000000000000000000000 0000000000000000000000000000000000000000000000000000000000000000 0000000000000000000000000000000000000000000000000000000000000000 0000000000000000000000000000000000000000000000000000000000000000 0000000000000000000000000000000000000000000000000000000000000000 0000000000000000000000000000000000000000000000000000000000000000 0000000000000000000000000000000000000000000000000000000000000000 0000000000000000000000000000000000000000000000000000000000000000 cleartomark endstream endobj 72 0 obj<> endobj 73 0 obj<>stream  cvt bfpgmIglyf~ headg 6hheao!$hmtxłc!4loca<@maxp ` prep~Ϛ`cxdYV`jv^gakwL}g# CCw|}44 \wCXLkr/:FRb3AJMjiH\shhSn +j1 bLz fYY-`#)kkcyfVfZc/M\AyoV@@TH:<;:9876543210/.-,+*)('&%$#"!  ,CX+!!!Y-,CX+!!!Y-,CX%!!!!Y-,CX+!!!Y-,CX+!!!Y-,CX+!!!Y-,CX+!!!Y-,NF#CD%F!M-,CXEdj#EiCd``F#D# F/!!!!Y-, C#Ce -, C#C -,F#pF>F#pFE: -,+%E%Ej@`%#D!!!-,+%E%Ej`%#D!!!-,+!!!-,+!!!-,CCe -, i@a ,b`+ d#da\XaY-,%EhTX%E%E`h %#D%#D% Eh #D%Eh`%#DY-,% Eh #D%Eh`%#D-, CX!CXE+G#DGzEi G#D QX+G#DGz!GzYYY-, E#Eh`D-,EjB-,/-,!!-,%E%Ed`j%Eja %Ej e%#D%#D!!-,Eh#Eia%Eja %Ej e%#D%#D!!-,Ed#EdadB-,%C@T%CTZX% E@aDY%CT%C@TZX% E@`DY!!!!-,KRXC%E#aD!!Y-,KRXC%E#`D!!Y-,KRXED!!Y-, %#I@` c RX#%8#%e8c8!!!!!Y-,KPXED!!Y-,%# `#-,%# a#-,%-,F#F`F# F`ab# #KKpE` PXaFY`h:-, E%FRX?!Y-, E%FPX?!Y-,CC -,KRX%%I%%Ia TX! CUXY@TX CTXY CTX%8YYYY!!!!-,KRXCe8!!Y-,KRXC8!!Y-,!! d#d@b-,!QX d#d b@/+Y`-,!QX d#dUb/+Y`-, d#d@b`#!-,&&&&Eh:-,&&&&Ehe:-,CXY-,CXY-, +# <+-,(+# #+X59O4v" % A6O;*0Ș}-.$ ]G-#) C@/44 4CC CSVf B @  qn22????10]4&#"326%#"&'!!6632mfj/]-#G#}fT|F^Mi: &(8BR4*e@)$!;3!DO KE'* 7@ 7@7@ $@ 7$$@ $@ 7$$,p+3/+3?3/+?3/+10++]"&'&&54676632#&&'&&#"32676673UT^fWT{]^-=$&`;Bd$#2-O)3YFIIݖIFC+/0- " 6#C@-; ;L Lp#* 7* 7A!B o% p$22????10++]!!5#"4676632!&&#"326"W!*R9LC=aXqK^T~eq.^u@> PIU%'"' $4%g@#% 4 AOA S$sz* 7%< ">7@ 7@  q''% p&2]3/?3/++]?9/10+] ! !32676673&&#"<8.-xG=v1+I%+G>9yadfs0H~Ni,otziTY@<@ ?  0 @  /  /]3/]/2/9/]??32?2/10#&&#"!!!#5354632TU&jML0 Nk o 6Y9p@Q<K@C$pyzp6)* 7 7* 7* 79A4 B+ 0p!A 7(o;@.p:3/]22?3/]???10++++]&&#"326#"&'332676655#"46766327!%L&~Q?/[ZNNڅpJ)G$+R+Yw;RIA>_V8 Sb Ie'&' Ü=>7  %"#_H4?"JGM,%29@$4 E p D o`  n2]??D?C?B?A?@??5233554455@!5 6@q::6q@q 6ppo@o6n@n 6pfff@g 6ed@;d 6@ ?_  k@khhhPh`ha0[@[[[8@ 6@@ +*p*,--  C! C <$e2"H/ 0@PpP`p0/?o /?o 7 7 **& 9999PKKTBKKSB 2+KdRBKRXYKTXYKSXY++++++++st+ststEEha#DsEEha#DsEEha#DEh#Dst++tu++++u+++++++++s+++++++++ss++sssstssssss+ss+s+u+us+u++s+++++++++++++++++++++++++++ss+s+sss++s+s++s+++++ss+++s+++s+++++ts+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ endstream endobj 74 0 obj<> endobj 75 0 obj<>/FontDescriptor 74 0 R/DW 1000>> endobj 76 0 obj<>stream /CIDInit /ProcSet findresource begin 12 dict begin begincmap /CIDSystemInfo << /Registry (Adobe) /Ordering (UCS) /Supplement 0 >> def /CMapName /Adobe-Identity-UCS def /CMapType 2 def 1 begincodespacerange <0003><005c> endcodespacerange 29 beginbfrange <0003><0003><0020> <001d><001d><003a> <0026><0026><0043> <002c><002c><0049> <002e><002e><004b> <0032><0032><004f> <0035><0035><0052> <0036><0036><0053> <0044><0044><0061> <0045><0045><0062> <0046><0046><0063> <0047><0047><0064> <0048><0048><0065> <0049><0049><0066> <004a><004a><0067> <004b><004b><0068> <004c><004c><0069> <004d><004d><006a> <004f><004f><006c> <0050><0050><006d> <0051><0051><006e> <0052><0052><006f> <0053><0053><0070> <0055><0055><0072> <0056><0056><0073> <0057><0057><0074> <0058><0058><0075> <0059><0059><0076> <005c><005c><0079> endbfrange endcmap CMapName currentdict /CMap defineresource pop end end endstream endobj 77 0 obj<>stream %!PS-AdobeFont-1.0: Verdana Typeface and data 1996 Microsoft Corporation. All Rights Reserved %%CreationDate: Thu Oct 09 15:25:10 2008 % Converted from TrueType font 'VERDANA.TTF' by ttf2pt1 program % %%EndComments 12 dict begin /FontInfo 9 dict dup begin /version (Version 2.35) readonly def /Notice (Typeface and data 1996 Microsoft Corporation. All Rights Reserved) readonly def /FullName (Verdana) readonly def /FamilyName (Verdana) readonly def /Weight (Regular) readonly def /ItalicAngle 0.000000 def /isFixedPitch false def /UnderlinePosition -88 def /UnderlineThickness 59 def end readonly def /FontName /Verdana def /PaintType 0 def /StrokeWidth 0 def /FontType 1 def /FontMatrix [0.001 0 0 0.001 0 0] def /FontBBox {-30 -207 1447 1000} readonly def /Encoding 256 array dup 0 /.notdef put dup 1 /.notdef put dup 2 /.notdef put dup 3 /.notdef put dup 4 /.notdef put dup 5 /.notdef put dup 6 /.notdef put dup 7 /.notdef put dup 8 /.notdef put dup 9 /.notdef put dup 10 /.notdef put dup 11 /.notdef put dup 12 /.notdef put dup 13 /.notdef put dup 14 /.notdef put dup 15 /.notdef put dup 16 /.notdef put dup 17 /.notdef put dup 18 /.notdef put dup 19 /.notdef put dup 20 /.notdef put dup 21 /.notdef put dup 22 /.notdef put dup 23 /.notdef put dup 24 /.notdef put dup 25 /.notdef put dup 26 /.notdef put dup 27 /.notdef put dup 28 /.notdef put dup 29 /.notdef put dup 30 /.notdef put dup 31 /.notdef put dup 32 /space put dup 33 /exclam put dup 34 /quotedbl put dup 35 /numbersign put dup 36 /dollar put dup 37 /percent put dup 38 /ampersand put dup 39 /quotesingle put dup 40 /parenleft put dup 41 /parenright put dup 42 /asterisk put dup 43 /plus put dup 44 /comma put dup 45 /hyphen put dup 46 /period put dup 47 /slash put dup 48 /zero put dup 49 /one put dup 50 /two put dup 51 /three put dup 52 /four put dup 53 /five put dup 54 /six put dup 55 /seven put dup 56 /eight put dup 57 /nine put dup 58 /colon put dup 59 /semicolon put dup 60 /less put dup 61 /equal put dup 62 /greater put dup 63 /question put dup 64 /at put dup 65 /A put dup 66 /B put dup 67 /C put dup 68 /D put dup 69 /E put dup 70 /F put dup 71 /G put dup 72 /H put dup 73 /I put dup 74 /J put dup 75 /K put dup 76 /L put dup 77 /M put dup 78 /N put dup 79 /O put dup 80 /P put dup 81 /Q put dup 82 /R put dup 83 /S put dup 84 /T put dup 85 /U put dup 86 /V put dup 87 /W put dup 88 /X put dup 89 /Y put dup 90 /Z put dup 91 /bracketleft put dup 92 /backslash put dup 93 /bracketright put dup 94 /asciicircum put dup 95 /underscore put dup 96 /grave put dup 97 /a put dup 98 /b put dup 99 /c put dup 100 /d put dup 101 /e put dup 102 /f put dup 103 /g put dup 104 /h put dup 105 /i put dup 106 /j put dup 107 /k put dup 108 /l put dup 109 /m put dup 110 /n put dup 111 /o put dup 112 /p put dup 113 /q put dup 114 /r put dup 115 /s put dup 116 /t put dup 117 /u put dup 118 /v put dup 119 /w put dup 120 /x put dup 121 /y put dup 122 /z put dup 123 /braceleft put dup 124 /bar put dup 125 /braceright put dup 126 /asciitilde put dup 127 /.notdef put dup 128 /Euro put dup 129 /.notdef put dup 130 /quotesinglbase put dup 131 /florin put dup 132 /quotedblbase put dup 133 /ellipsis put dup 134 /dagger put dup 135 /daggerdbl put dup 136 /circumflex put dup 137 /perthousand put dup 138 /Scaron put dup 139 /guilsinglleft put dup 140 /OE put dup 141 /.notdef put dup 142 /.notdef put dup 143 /.notdef put dup 144 /.notdef put dup 145 /quoteleft put dup 146 /quoteright put dup 147 /quotedblleft put dup 148 /quotedblright put dup 149 /bullet put dup 150 /endash put dup 151 /emdash put dup 152 /tilde put dup 153 /trademark put dup 154 /scaron put dup 155 /guilsinglright put dup 156 /oe put dup 157 /.notdef put dup 158 /.notdef put dup 159 /Ydieresis put dup 160 /space put dup 161 /exclamdown put dup 162 /cent put dup 163 /sterling put dup 164 /currency put dup 165 /yen put dup 166 /brokenbar put dup 167 /section put dup 168 /dieresis put dup 169 /copyright put dup 170 /ordfeminine put dup 171 /guillemotleft put dup 172 /logicalnot put dup 173 /hyphen put dup 174 /registered put dup 175 /overscore put dup 176 /degree put dup 177 /plusminus put dup 178 /twosuperior put dup 179 /threesuperior put dup 180 /acute put dup 181 /mu1 put dup 182 /paragraph put dup 183 /middot put dup 184 /cedilla put dup 185 /onesuperior put dup 186 /ordmasculine put dup 187 /guillemotright put dup 188 /onequarter put dup 189 /onehalf put dup 190 /threequarters put dup 191 /questiondown put dup 192 /Agrave put dup 193 /Aacute put dup 194 /Acircumflex put dup 195 /Atilde put dup 196 /Adieresis put dup 197 /Aring put dup 198 /AE put dup 199 /Ccedilla put dup 200 /Egrave put dup 201 /Eacute put dup 202 /Ecircumflex put dup 203 /Edieresis put dup 204 /Igrave put dup 205 /Iacute put dup 206 /Icircumflex put dup 207 /Idieresis put dup 208 /Eth put dup 209 /Ntilde put dup 210 /Ograve put dup 211 /Oacute put dup 212 /Ocircumflex put dup 213 /Otilde put dup 214 /Odieresis put dup 215 /multiply put dup 216 /Oslash put dup 217 /Ugrave put dup 218 /Uacute put dup 219 /Ucircumflex put dup 220 /Udieresis put dup 221 /Yacute put dup 222 /Thorn put dup 223 /germandbls put dup 224 /agrave put dup 225 /aacute put dup 226 /acircumflex put dup 227 /atilde put dup 228 /adieresis put dup 229 /aring put dup 230 /ae put dup 231 /ccedilla put dup 232 /egrave put dup 233 /eacute put dup 234 /ecircumflex put dup 235 /edieresis put dup 236 /igrave put dup 237 /iacute put dup 238 /icircumflex put dup 239 /idieresis put dup 240 /eth put dup 241 /ntilde put dup 242 /ograve put dup 243 /oacute put dup 244 /ocircumflex put dup 245 /otilde put dup 246 /odieresis put dup 247 /divide put dup 248 /oslash put dup 249 /ugrave put dup 250 /uacute put dup 251 /ucircumflex put dup 252 /udieresis put dup 253 /yacute put dup 254 /thorn put dup 255 /ydieresis put readonly def currentdict end currentfile eexec oc;jtD[2^t$cdreYjRZb@e F>" F+$l `v .H֢T)&wa{vIt%Նswg,lonrMWWIZ7p6\5JHrtPb E~1Cew|;d}Tym8 B Tc gPUcOx {OqqQF4-UټXODU8o\kswKami%ޗﶥB$S/1LW~'T^<T4PX+ԯ({A34.KUĖn%*R_g!g(F4%ٸD K~ɕy8e!lcx# |< -}^^i(XlŨ3K a[y3E7Oz,߉1N6+Pj)cpS-mR\7߃Ra0bRTl,SQYKO׏C8y'߭sU5d}DҰMۭT[I[(㏭AK9%+,E B`6P( :8|NoYo>XImF;:Bŀÿ Kt,!fa"X0*Im Srߋ{8w;Ҵ+DIZy41Żp m`Z# 2;7aޗ8~$6<+p Uk!i͢m~~ I[z)*a0wmNQ ^\تw?@ċ=0}Ơ6YWUfo&|*aGѤrvʧ:q9h@) 6u%sBo$N?J6(Ah:m~\ZXݐ^NR(>^;:i~f6{'Y &'W|-}犁$$S Cp`Ӎ+Wǧ`q4{W_E&9YXs1sZQ<*`(SaD~e 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Data The Monotype Corporation plc/Type Solutions Inc. 1990-1992. All Rights Reserved %%CreationDate: Thu Oct 09 15:49:19 2008 % Converted from TrueType font 'ARIAL.TTF' by ttf2pt1 program % %%EndComments 12 dict begin /FontInfo 9 dict dup begin /version (Version 2.76) readonly def /Notice (Typeface The Monotype Corporation plc. Data The Monotype Corporation plc/Type Solutions Inc. 1990-1992. All Rights Reserved) readonly def /FullName (Arial) readonly def /FamilyName (Arial) readonly def /Weight (Regular) readonly def /ItalicAngle 0.000000 def /isFixedPitch false def /UnderlinePosition -106 def /UnderlineThickness 73 def end readonly def /FontName /ArialMT def /PaintType 0 def /StrokeWidth 0 def /FontType 1 def /FontMatrix [0.001 0 0 0.001 0 0] def /FontBBox {-46 -210 1000 896} readonly def /Encoding 256 array dup 0 /.notdef put dup 1 /.notdef put dup 2 /.notdef put dup 3 /.notdef put dup 4 /.notdef put dup 5 /.notdef put dup 6 /.notdef put dup 7 /.notdef put dup 8 /.notdef put dup 9 /.notdef put dup 10 /.notdef put dup 11 /.notdef put dup 12 /.notdef put dup 13 /.notdef put dup 14 /.notdef put dup 15 /.notdef put dup 16 /.notdef put dup 17 /.notdef put dup 18 /.notdef put dup 19 /.notdef put dup 20 /.notdef put dup 21 /.notdef put dup 22 /.notdef put dup 23 /.notdef put dup 24 /.notdef put dup 25 /.notdef put dup 26 /.notdef put dup 27 /.notdef put dup 28 /.notdef put dup 29 /.notdef put dup 30 /.notdef put dup 31 /.notdef put dup 32 /space put dup 33 /exclam put dup 34 /quotedbl put dup 35 /numbersign put dup 36 /dollar put dup 37 /percent put dup 38 /ampersand put dup 39 /quotesingle put dup 40 /parenleft put dup 41 /parenright put dup 42 /asterisk put dup 43 /plus put dup 44 /comma put dup 45 /hyphen put dup 46 /period put dup 47 /slash put dup 48 /zero put dup 49 /one put dup 50 /two put dup 51 /three put dup 52 /four put dup 53 /five put dup 54 /six put dup 55 /seven put dup 56 /eight put dup 57 /nine put dup 58 /colon put dup 59 /semicolon put dup 60 /less put dup 61 /equal put dup 62 /greater put dup 63 /question put dup 64 /at put dup 65 /A put dup 66 /B put dup 67 /C put dup 68 /D put dup 69 /E put dup 70 /F put dup 71 /G put dup 72 /H put dup 73 /I put dup 74 /J put dup 75 /K put dup 76 /L put dup 77 /M put dup 78 /N put dup 79 /O put dup 80 /P put dup 81 /Q put dup 82 /R put dup 83 /S put dup 84 /T put dup 85 /U put dup 86 /V put dup 87 /W put dup 88 /X put dup 89 /Y put dup 90 /Z put dup 91 /bracketleft put dup 92 /backslash put dup 93 /bracketright put dup 94 /asciicircum put dup 95 /underscore put dup 96 /grave put dup 97 /a put dup 98 /b put dup 99 /c put dup 100 /d put dup 101 /e put dup 102 /f put dup 103 /g put dup 104 /h put dup 105 /i put dup 106 /j put dup 107 /k put dup 108 /l put dup 109 /m put dup 110 /n put dup 111 /o put dup 112 /p put dup 113 /q put dup 114 /r put dup 115 /s put dup 116 /t put dup 117 /u put dup 118 /v put dup 119 /w put dup 120 /x put dup 121 /y put dup 122 /z put dup 123 /braceleft put dup 124 /bar put dup 125 /braceright put dup 126 /asciitilde put dup 127 /.notdef put dup 128 /Euro put dup 129 /.notdef put dup 130 /quotesinglbase put dup 131 /florin put dup 132 /quotedblbase put dup 133 /ellipsis put dup 134 /dagger put dup 135 /daggerdbl put dup 136 /circumflex put dup 137 /perthousand put dup 138 /Scaron put dup 139 /guilsinglleft put dup 140 /OE put dup 141 /.notdef put dup 142 /.notdef put dup 143 /.notdef put dup 144 /.notdef put dup 145 /quoteleft put dup 146 /quoteright put dup 147 /quotedblleft put dup 148 /quotedblright put dup 149 /bullet put dup 150 /endash put dup 151 /emdash put dup 152 /tilde put dup 153 /trademark put dup 154 /scaron put dup 155 /guilsinglright put dup 156 /oe put dup 157 /.notdef put dup 158 /.notdef put dup 159 /Ydieresis put dup 160 /space put dup 161 /exclamdown put dup 162 /cent put dup 163 /sterling put dup 164 /currency put dup 165 /yen put dup 166 /brokenbar put dup 167 /section put dup 168 /dieresis put dup 169 /copyright put dup 170 /ordfeminine put dup 171 /guillemotleft put dup 172 /logicalnot put dup 173 /hyphen put dup 174 /registered put dup 175 /overscore put dup 176 /degree put dup 177 /plusminus put dup 178 /twosuperior put dup 179 /threesuperior put dup 180 /acute put dup 181 /mu1 put dup 182 /paragraph put dup 183 /periodcentered put dup 184 /cedilla put dup 185 /onesuperior put dup 186 /ordmasculine put dup 187 /guillemotright put dup 188 /onequarter put dup 189 /onehalf put dup 190 /threequarters put dup 191 /questiondown put dup 192 /Agrave put dup 193 /Aacute put dup 194 /Acircumflex put dup 195 /Atilde put dup 196 /Adieresis put dup 197 /Aring put dup 198 /AE put dup 199 /Ccedilla put dup 200 /Egrave put dup 201 /Eacute put dup 202 /Ecircumflex put dup 203 /Edieresis put dup 204 /Igrave put dup 205 /Iacute put dup 206 /Icircumflex put dup 207 /Idieresis put dup 208 /Eth put dup 209 /Ntilde put dup 210 /Ograve put dup 211 /Oacute put dup 212 /Ocircumflex put dup 213 /Otilde put dup 214 /Odieresis put dup 215 /multiply put dup 216 /Oslash put dup 217 /Ugrave put dup 218 /Uacute put dup 219 /Ucircumflex put dup 220 /Udieresis put dup 221 /Yacute put dup 222 /Thorn put dup 223 /germandbls put dup 224 /agrave put dup 225 /aacute put dup 226 /acircumflex put dup 227 /atilde put dup 228 /adieresis put dup 229 /aring put dup 230 /ae put dup 231 /ccedilla put dup 232 /egrave put dup 233 /eacute put dup 234 /ecircumflex put dup 235 /edieresis put dup 236 /igrave put dup 237 /iacute put dup 238 /icircumflex put dup 239 /idieresis put dup 240 /eth put dup 241 /ntilde put dup 242 /ograve put dup 243 /oacute put dup 244 /ocircumflex put dup 245 /otilde put dup 246 /odieresis put dup 247 /divide put dup 248 /oslash put dup 249 /ugrave put dup 250 /uacute put dup 251 /ucircumflex put dup 252 /udieresis put dup 253 /yacute put dup 254 /thorn put dup 255 /ydieresis put readonly def currentdict end currentfile eexec oc;jtD[2^t$cdreYjRZb@e F>" F+$l `v .H֢T)&wa{vIt%Նswg,lonrMWWIZ7p6\5JHrtPb E~1Cew|;d}Tym8 B T13҂uGFsnA S1_ z.H@sV-umQ/ rgrVFcSctóinuk̾uA M[\b y9_ )(ib]o7PaZk=JI4wr QeR-ӐhX}Qt 1ݫja@K^ }= j"D3XU:*u?| 6&f]'(VY k?YODn7Or>TɩZfZvZ7N-N}.^1>dL,͝0n8^|0~ZPFP^̵x} Tj9th ?H2wr=\aK&cE"*X8)nXZI- Rҿ mRdokh_`V#wp; նגdRyf,jL%>lzr{,V\d6koXp a~( q;(I9zF<2(u4Z+(9%%W# )3Z+B gmMJۿ;5t2&M}wP-B*' lC7AEÐ-XaTu:RD/ ~Xmv@JO"Ⲕ!d #\8_A#~#aMzNNZ2>ieec5+#TMg]Ⴤ]p9jqe^alǣ̏:Ϯ6~O(SW™^tpTeͦVzĻ[ 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(\240 )Tj 1 0 0 1 197.67 242.36 Tm (We call this a \221key\222 inspection.)Tj 1 0 0 1 28.35001 225.36 Tm (\240)Tj ET 0.99608 0.9451 0.76077 RG 20.58 w 31.2 207.87999 m 315.25 207.87999 l S 317.5 207.87999 m 565.90002 207.87999 l S 1 1 1 RG 317.5 185.05 m 346.54999 185.05 l S 348.80002 185.05 m 377.89999 185.05 l S 380.14999 185.05 m 409.20001 185.05 l S 411.44998 185.05 m 440.54999 185.05 l S 442.80002 185.05 m 471.89993 185.05 l S 474.14993 185.05 m 503.20001 185.05 l S 505.44998 185.05 m 534.54999 185.05 l S 536.79999 185.05 m 565.90002 185.05 l S 0.99216 0.89804 0.5451 RG 2.25 w 28.99001 196.45999 m 568.10004 196.45999 l S 28.99001 219.28998 m 568.10004 219.28998 l S 28.99001 196.45999 m 568.10004 196.45999 l S 28.99001 173.62999 m 568.10004 173.62999 l S 30.07001 220.37 m 30.07001 172.55 l S 316.37 220.37 m 316.37 172.55 l S 347.66998 197.53998 m 347.66998 172.55 l S 379.01999 197.53998 m 379.01999 172.55 l S 410.31998 197.53998 m 410.31998 172.55 l S 441.66998 197.53998 m 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0 0 0 RG 0.5 w BT /T1_0 12 Tf 0 Tc 0 Tw 0 Ts 100 Tz 2 Tr 1 0 0 1 31.2 30.78999 Tm (Care Homes for Older People)Tj /T1_0 11 Tf 0 Tr 1 0 0 1 485.41998 30.78999 Tm (Page)Tj /T1_0 12 Tf 2 Tr 1 0 0 1 515.95001 30.78999 Tm (2)Tj /T1_0 11 Tf 0 Tr 1 0 0 1 523.58002 30.78999 Tm ( of )Tj /T1_0 12 Tf 2 Tr 1 0 0 1 541.88 30.78999 Tm (26)Tj /C2_0 10 Tf 0 Tr 1 0 0 1 297.63998 803.64996 Tm <0003>Tj /T1_0 12 Tf 1 0 0 1 28.35001 787.02997 Tm (This is a report of an inspection where we looked at how well this )Tj 1 0 0 1 428.31998 787.02997 Tm (care home is meeting )Tj 1 0 0 1 28.35001 769.52997 Tm (the needs of people who use it.)Tj 1 0 0 1 226.65999 769.52997 Tm (There is a summary of what we think this service does )Tj 1 0 0 1 28.35001 752.02997 Tm (well, what they have improved on and, where it applies, what they need t\ o do better.)Tj 1 0 0 1 28.35001 734.53998 Tm (We use the national minimum standards to describe the outcomes that peop\ le should )Tj 1 0 0 1 28.35001 717.03998 Tm (experience.)Tj 1 0 0 1 106.61 717.03998 Tm (National minimum standards are written by the Department of Health for )Tj 1 0 0 1 28.35001 699.53998 Tm (each type of care service.)Tj 1 0 0 1 28.35001 679.54999 Tm (After the summary there is more detail about our findings. The following\ table explains )Tj 1 0 0 1 28.35001 662.04999 Tm (what you will see under each outcome area.)Tj ET 22.69 653.87 m 572.14996 653.87 l S 22.69 320.22998 m 572.14996 320.22998 l S 22.7 653.87 m 22.7 320.22998 l S 572.14996 653.87 m 572.14996 320.22998 l S BT /T1_0 10 Tf 2 Tr 1 0 0 1 31.2 640.57001 Tm (Outcome area \(for example )Tj 1 0 0 1 173.59 640.57001 Tm (Choice of home\))Tj 1 0 0 1 31.2 610.26996 Tm (These are the outcomes that people )Tj 1 0 0 1 216.34 610.26996 Tm (staying in care homes should experience.)Tj 1 0 0 1 435.78998 610.26996 Tm (They reflect the things )Tj 1 0 0 1 31.2 598.12 Tm (that people have said are important to them:)Tj ET 1 0.9451 0.76077 RG 82.23 w 30.60001 533.38 m 562.45001 533.38 l S 1 1 1 RG 39.99001 w 29.47 513.38 m 563.57001 513.38 l S 0.99216 0.89804 0.5451 RG 2.25 w 27.27 534.5 m 565.76996 534.5 l S 27.27 576.73999 m 565.76996 576.73999 l S 27.27 534.5 m 565.76996 534.5 l S 27.27 492.25998 m 565.76996 492.25998 l S 28.35001 577.82001 m 28.35001 491.17999 l S 564.70001 577.82001 m 564.70001 491.17999 l S BT /T1_0 12 Tf 0 Tr 1 0 0 1 34.87 561.06 Tm (This box tells you the outcomes that we will always inspect against when\ we do a key )Tj 1 0 0 1 34.87 543.56 Tm (inspection)Tj /T1_0 10 Tf 1 0 0 1 95.78 543.56 Tm (.)Tj /T1_0 12 Tf 1 0 0 1 34.87 518.82001 Tm (This box tells you any additional outcomes that we may inspect against w\ hen we do a )Tj 1 0 0 1 34.87 501.31998 Tm (key inspection.)Tj 0 0 0 RG 0.5 w /T1_0 10 Tf 2 Tr 1 0 0 1 31.2 461.81 Tm (This is what people )Tj 1 0 0 1 131.31999 461.81 Tm (staying in this care home experience:)Tj /T1_0 12 Tf 0 Tr 1 0 0 1 28.35001 424.64999 Tm (Judgement:)Tj ET 1 0.9451 0.76077 RG 39.99001 w 30.60001 393.35001 m 562.45001 393.35001 l S 1 1 1 RG 29.47 394.47 m 563.57001 394.47 l S 0.99216 0.89804 0.5451 RG 2.25 w 27.27 415.59 m 565.76996 415.59 l S 27.27 373.35001 m 565.76996 373.35001 l S 28.35001 416.66998 m 28.35001 372.26999 l S 564.70001 416.66998 m 564.70001 372.26999 l S BT /T1_0 12 Tf 1 0 0 1 34.87 399.91 Tm (This box tells you our opinion of what we have looked at in this outcome\ area.)Tj 1 0 0 1 517.78998 399.91 Tm (We )Tj 1 0 0 1 34.87 382.41 Tm (will say whether it is excellent, good, adequate or poor.)Tj 1 0 0 1 28.35001 356.53998 Tm (Evidence:)Tj ET 1 0.9451 0.76077 RG 22.5 w 30.60001 333.97998 m 562.45001 333.97998 l S 1 1 1 RG 29.47 335.10999 m 563.57001 335.10999 l S 0.99216 0.89804 0.5451 RG 2.25 w 27.27 347.47998 m 565.76996 347.47998 l S 27.27 322.72998 m 565.76996 322.72998 l S 28.35001 348.54999 m 28.35001 321.64999 l S 564.70001 348.54999 m 564.70001 321.64999 l S BT /T1_0 12 Tf 1 0 0 1 34.87 331.78998 Tm (This box describes the information we used to come to our judgement.)Tj 1 0 0 1 28.35001 285.17999 Tm (Copies of the)Tj 1 0 0 1 111.71001 285.17999 Tm (National Minimum Standards )Tj 1 0 0 1 290.48999 285.17999 Tm (\226 )Tj 1 0 0 1 302.34 285.17999 Tm (Care Homes for Older People)Tj 1 0 0 1 477.17999 285.17999 Tm ( can be found )Tj 1 0 0 1 28.35001 267.67999 Tm (at www.dh.gov.uk or bought from The Stationery Office \(TSO\) PO Box 29,\ St Crispins, )Tj 1 0 0 1 28.35001 250.17999 Tm (Duke Street, Norwich, NR3 1GN. Tel: 0870 600 5522. Online ordering from \ the )Tj 1 0 0 1 28.35001 232.68999 Tm (Stationery Office is also available: )Tj 0 0 1 rg 1 0 0 1 238.73 232.68999 Tm (www.tso.co.uk/bookshop)Tj 0 0 0 rg 1 0 0 1 28.35001 192.7 Tm (The Commission for Social Care Inspection aims to:)Tj /T1_1 12 Tf 1 0 0 1 46.35001 172.7 Tm (\267)Tj /T1_0 12 Tf 1 0 0 1 64.35001 172.7 Tm (Put the people who use social care first)Tj /T1_1 12 Tf 1 0 0 1 46.35001 155.06 Tm (\267)Tj /T1_0 12 Tf 1 0 0 1 64.35001 155.06 Tm (Improve services and stamp out bad practice)Tj /T1_1 12 Tf 1 0 0 1 46.35001 137.42 Tm (\267)Tj /T1_0 12 Tf 1 0 0 1 64.35001 137.42 Tm (Be an expert voice on social care)Tj /T1_1 12 Tf 1 0 0 1 46.35001 119.78 Tm (\267)Tj /T1_0 12 Tf 1 0 0 1 64.35001 119.78 Tm (Practise what we preach in our own organisation)Tj 1 0 0 1 28.35001 79.64 Tm (Our duty to regulate social care services is set out in the Care Standar\ ds Act 2000.)Tj ET endstream endobj 1727 0 obj 3357 endobj 1728 0 obj<>stream 0.98431 0.78824 0.08627 RG 1 i 20.58 w 10 M 0 j 0 J []0 d 28.35001 35.56 m 566.92999 35.56 l S 0 0 0 rg 0 0 0 RG 0.5 w BT /T1_0 12 Tf 0 Tc 0 Tw 0 Ts 100 Tz 2 Tr 1 0 0 1 31.2 30.78999 Tm (Care Homes for Older People)Tj /T1_0 11 Tf 0 Tr 1 0 0 1 485.41998 30.78999 Tm (Page)Tj /T1_0 12 Tf 2 Tr 1 0 0 1 515.95001 30.78999 Tm (3)Tj /T1_0 11 Tf 0 Tr 1 0 0 1 523.58002 30.78999 Tm ( of )Tj /T1_0 12 Tf 2 Tr 1 0 0 1 541.88 30.78999 Tm (26)Tj /C2_0 14 Tf 0 Tr 1 0 0 1 28.35001 795.64996 Tm <0035004800440047004800550003002C0051004900520055005000440057004C00520051>Tj ET 0.99608 0.9451 0.76077 RG 20.58 w 28.35001 774.21997 m 224.04999 774.21997 l S 1 1 1 RG 226.3 774.21997 m 567 774.21997 l S 0.99608 0.9451 0.76077 RG 28.35001 751.38995 m 224.04999 751.38995 l S 1 1 1 RG 226.3 751.38995 m 567 751.38995 l S 0.99608 0.9451 0.76077 RG 28.35001 728.56 m 224.04999 728.56 l S 1 1 1 RG 226.3 728.56 m 567 728.56 l S 0.99608 0.9451 0.76077 RG 28.35001 705.72998 m 224.04999 705.72998 l S 1 1 1 RG 226.3 705.72998 m 567 705.72998 l S 0.99608 0.9451 0.76077 RG 151.8 w 28.35001 617.28998 m 224.04999 617.28998 l S 1 1 1 RG 226.3 617.28998 m 567 617.28998 l S 0.99608 0.9451 0.76077 RG 20.58 w 28.35001 528.84998 m 224.04999 528.84998 l S 1 1 1 RG 226.3 528.84998 m 567 528.84998 l S 0.99216 0.89804 0.5451 RG 2.25 w 26.14 762.79999 m 569.20001 762.79999 l S 26.14 739.96997 m 569.20001 739.96997 l S 26.14 717.13995 m 569.20001 717.13995 l S 26.14 694.31 m 569.20001 694.31 l S 26.14 540.26001 m 569.20001 540.26001 l S 26.14 785.63 m 569.20001 785.63 l S 26.14 762.79999 m 569.20001 762.79999 l S 26.14 739.96997 m 569.20001 739.96997 l S 26.14 717.13995 m 569.20001 717.13995 l S 26.14 694.31 m 569.20001 694.31 l S 26.14 540.26001 m 569.20001 540.26001 l S 26.14 517.42999 m 569.20001 517.42999 l S 27.22 786.70996 m 27.22 516.34998 l S 225.17 786.70996 m 225.17 516.34998 l S 568.12 786.70996 m 568.12 516.34998 l S BT /T1_0 12 Tf 1 0 0 1 31.2 769.45001 Tm (Document Purpose)Tj 1 0 0 1 229.14999 769.45001 Tm (Inspection report)Tj 1 0 0 1 31.2 746.62 Tm (Author)Tj 1 0 0 1 229.14999 746.62 Tm (CSCI)Tj 1 0 0 1 31.2 723.78998 Tm (Audience)Tj 1 0 0 1 229.14999 723.78998 Tm (General public)Tj 1 0 0 1 31.2 700.95996 Tm (Further copies from)Tj 1 0 0 1 229.14999 700.95996 Tm (0870 240 7535 \(telephone order line\))Tj 1 0 0 1 31.2 678.13 Tm (Copyright)Tj 1 0 0 1 229.14999 678.13 Tm (Copyright \251 \()Tj 1 0 0 1 313.48999 678.13 Tm (2009)Tj 1 0 0 1 344.01999 678.13 Tm (\) Commission for Social Care )Tj 1 0 0 1 229.14999 663.54999 Tm (Inspection \(CSCI\). This publication may be reproduced )Tj 1 0 0 1 229.14999 648.96997 Tm (in whole or in part, free of charge, in any format or )Tj 1 0 0 1 229.14999 634.39001 Tm (medium provided that it is not used for commercial )Tj 1 0 0 1 229.14999 619.81 Tm (gain. This consent is subject to the material being )Tj 1 0 0 1 229.14999 605.22998 Tm (reproduced accurately and on proviso that it is not )Tj 1 0 0 1 229.14999 590.64996 Tm (used in a derogatory manner or misleading context. )Tj 1 0 0 1 229.14999 576.07001 Tm (The material should be acknowledged as CSCI )Tj 1 0 0 1 229.14999 561.48999 Tm (copyright, with the title and date of publication of the )Tj 1 0 0 1 229.14999 546.90997 Tm (document specified.)Tj 1 0 0 1 31.2 524.08002 Tm (Internet address)Tj 1 0 0 1 229.14999 524.08002 Tm (www.cqc.org.uk)Tj ET endstream endobj 1729 0 obj 8542 endobj 1730 0 obj<>stream 0.98431 0.78824 0.08627 RG 1 i 20.58 w 10 M 0 j 0 J []0 d 28.35001 35.56 m 566.92999 35.56 l S 0 0 0 rg 0 0 0 RG 0.5 w BT /T1_0 12 Tf 0 Tc 0 Tw 0 Ts 100 Tz 2 Tr 1 0 0 1 31.2 30.78999 Tm (Care Homes for Older People)Tj /T1_0 11 Tf 0 Tr 1 0 0 1 485.41998 30.78999 Tm (Page)Tj /T1_0 12 Tf 2 Tr 1 0 0 1 515.95001 30.78999 Tm (4)Tj /T1_0 11 Tf 0 Tr 1 0 0 1 523.58002 30.78999 Tm ( of )Tj /T1_0 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area of West Moors, \ local shops, )Tj 1 0 0 1 35.5 261.35001 Tm (churches, pubs and a library are available close by following a level wa\ lk.)Tj 1 0 0 1 35.5 244.34999 Tm (\240)Tj 1 0 0 1 35.5 227.34999 Tm (The home is registered to accommodate a maximum of 21 older people. It i\ s privately )Tj 1 0 0 1 35.5 210.34999 Tm (owned by Samily Care Ltd and is managed by registered provider Caroline \ Bleach.)Tj 1 0 0 1 35.5 193.34999 Tm (\240)Tj 1 0 0 1 35.5 176.34999 Tm (The bedrooms are on the ground and first floors. There are two double be\ drooms and )Tj 1 0 0 1 35.5 159.34999 Tm (17 single rooms. The home does not have a passenger lift but a stair lif\ t operates to )Tj 1 0 0 1 35.5 142.34999 Tm (the first floor; to access a number of the first floor bedrooms it is ne\ cessary to )Tj 1 0 0 1 35.5 125.35001 Tm (negotiate a single step up, beyond the landing to at which the stir lift\ arrives.)Tj 1 0 0 1 35.5 108.35001 Tm (\240)Tj 1 0 0 1 35.5 91.35001 Tm (The rear garden has lawn, flower beds, and seats; some bedrooms have pat\ io doors )Tj 1 0 0 1 35.5 74.35001 Tm (opening out to the garden.)Tj 1 0 0 1 35.5 57.35001 Tm (\240)Tj ET endstream endobj 1731 0 obj 1808 endobj 1732 0 obj<>stream 0.98431 0.78824 0.08627 RG 1 i 20.58 w 10 M 0 j 0 J []0 d 28.35001 35.56 m 566.92999 35.56 l S 0 0 0 rg 0 0 0 RG 0.5 w BT /T1_0 12 Tf 0 Tc 0 Tw 0 Ts 100 Tz 2 Tr 1 0 0 1 31.2 30.78999 Tm (Care Homes for Older People)Tj /T1_0 11 Tf 0 Tr 1 0 0 1 485.41998 30.78999 Tm (Page)Tj /T1_0 12 Tf 2 Tr 1 0 0 1 515.95001 30.78999 Tm (5)Tj /T1_0 11 Tf 0 Tr 1 0 0 1 523.58002 30.78999 Tm ( of )Tj /T1_0 12 Tf 2 Tr 1 0 0 1 541.88 30.78999 Tm (26)Tj ET 0.99608 0.9451 0.76077 RG 17 w 31.2 804.02997 m 565.90002 804.02997 l S 0.99216 0.89804 0.5451 RG 2.25 w 28.99001 794.40002 m 568.10004 794.40002 l S 30.07001 795.47998 m 30.07001 638.07996 l S 567.01996 795.47998 m 567.01996 638.07996 l S 28.99001 813.64996 m 568.10004 813.64996 l S 28.99001 794.40002 m 568.10004 794.40002 l S 28.99001 639.14996 m 568.10004 639.14996 l S 30.07001 814.72998 m 30.07001 793.32996 l S 567.01996 814.72998 m 567.01996 793.32996 l S BT /T1_0 12 Tf 0 Tr 1 0 0 1 35.5 800.46997 Tm (Brief description of the )Tj 1 0 0 1 177.31 800.46997 Tm (care home)Tj 1 0 0 1 33.25 783.46997 Tm (Car parking spaces are available at the front of the building and parkin\ g on the road is )Tj 1 0 0 1 33.25 766.46997 Tm (unrestricted.)Tj 1 0 0 1 33.25 749.46997 Tm (\240)Tj 1 0 0 1 33.25 732.46997 Tm (Fees are charged weekly; the fee range quoted by the provider at the tim\ e of )Tj 1 0 0 1 33.25 715.46997 Tm (inspection was \(per person\) between \243474 and \243550. Up to date in\ formation on fees )Tj 1 0 0 1 33.25 698.46997 Tm (can be obtained from the service. Additional charges are made for hairdr\ essing, )Tj 1 0 0 1 33.25 681.46997 Tm (chiropody, newspapers and personal shopping.)Tj 1 0 0 1 33.25 664.46997 Tm (\240)Tj 1 0 0 1 33.25 647.46997 Tm (\240)Tj 1 0 0 1 28.35001 627.08997 Tm (\240)Tj 1 0 0 1 28.35001 610.08997 Tm (\240)Tj ET endstream endobj 1733 0 obj 3255 endobj 1734 0 obj<>stream 0.98431 0.78824 0.08627 RG 1 i 17.5 w 10 M 0 j 0 J []0 d 28.35001 55.27 m 568.34998 55.27 l S 0 0 0 rg 0 0 0 RG 0.5 w BT /T1_0 12 Tf 0 Tc 0 Tw 0 Ts 100 Tz 2 Tr 1 0 0 1 33.75 51.96001 Tm (Care Homes for Older People)Tj /T1_0 11 Tf 0 Tr 1 0 0 1 483.75 52.97 Tm (Page )Tj 2 Tr 1 0 0 1 514.26996 52.97 Tm (6)Tj 0 Tr 1 0 0 1 521.26996 52.97 Tm ( of )Tj 2 Tr 1 0 0 1 539.56 52.97 Tm (26)Tj /T1_1 10 Tf 0 Tr 1 0 0 1 28.35001 37.61 Tm (\240)Tj /T1_0 12 Tf 1 0 0 1 28.35001 801.58997 Tm (\240)Tj /T1_0 10 Tf 1 0 0 1 28.35001 786.60004 Tm (\240)Tj /C2_0 14 Tf 1 0 0 1 28.35001 761.64996 Tm <003600580050005000440055005C>Tj /T1_0 12 Tf 1 0 0 1 28.35001 740.70001 Tm (This is an overview of what we found during the inspection.)Tj ET 0.99608 0.9451 0.76077 RG 20.58 w 31.2 720.21997 m 381.04999 720.21997 l S 1 1 1 RG 383.30002 720.21997 m 566.20001 720.21997 l S 0.99216 0.89804 0.5451 RG 2.25 w 28.99001 731.63995 m 568.40002 731.63995 l S 28.99001 708.81 m 568.40002 708.81 l S 30.07001 732.70996 m 30.07001 707.72998 l S 382.16998 732.70996 m 382.16998 707.72998 l S 567.32001 732.70996 m 567.32001 707.72998 l S BT /T1_0 12 Tf 1 0 0 1 34.05 715.45001 Tm (The quality rating for this )Tj 1 0 0 1 191.92 715.45001 Tm (care home)Tj 1 0 0 1 255.59 715.45001 Tm ( is:)Tj 1 0 0 1 398 715.45001 Tm (one star adequate service)Tj /C2_0 12 Tf 1 0 0 1 28.35001 683.31 Tm <0032005800550003004D00580047004A0048005000480051005700030049005200550003004800440046004B00030052005800570046005200500048001D>Tj /T1_0 10 Tf 1 0 0 1 212.28998 607.26996 Tm (Choice of home)Tj 1 0 0 1 164.41 567.01996 Tm (Health and personal care)Tj 1 0 0 1 145.17999 526.76996 Tm (Daily life and social activities)Tj 1 0 0 1 157.95 486.51999 Tm (Complaints and protection)Tj 1 0 0 1 226.36 446.26999 Tm (Environment)Tj 1 0 0 1 251.17 406.01999 Tm (Staffing)Tj 1 0 0 1 127.47 365.76999 Tm (Management and administration)Tj ET q 0.75227 0 0 0.75162 305.04999 300.32001 cm /Fm0 Do Q 1 1 1 RG 20.58 w 31.2 249.06998 m 567.84998 249.06998 l S 171.39 w 32.32001 150.84 m 566.71997 150.84 l S 0.99216 0.89804 0.5451 RG 2.25 w 31.2 237.65999 m 567.84998 237.65999 l S 30.12 237.65999 m 568.91998 237.65999 l S 30.12 64.02 m 568.91998 64.02 l S 31.2 238.73999 m 31.2 62.94 l S 567.84998 238.73999 m 567.84998 62.94 l S 0 0 0 RG 0.5 w BT /T1_0 12 Tf 2 Tr 1 0 0 1 34.05 244.3 Tm (How we did our inspection:)Tj 0 Tr 1 0 0 1 35.17 221.48 Tm (The quality rating for this service is )Tj /TT0 12 Tf (2 )Tj /T1_0 12 Tf (star. This means the people who use this service )Tj 1 0 0 1 35.17 206.90001 Tm (experience )Tj /TT1 12 Tf (good)Tj /T1_0 12 Tf ( outcomes.)Tj 1 0 0 1 35.17 192.31999 Tm (\240)Tj 1 0 0 1 35.17 177.73999 Tm (This was a statutory inspection required in accordance with the Care Sta\ ndards Act )Tj 1 0 0 1 35.17 163.14998 Tm (2000.)Tj 1 0 0 1 35.17 148.56999 Tm (\240)Tj 1 0 0 1 35.17 133.98999 Tm (This inspection was carried out by one inspector, but throughout the rep\ ort the term )Tj 1 0 0 1 35.17 119.42 Tm ('we' is used, to show that the report is the view of the Commission for \ Social Care )Tj 1 0 0 1 35.17 104.83 Tm (Inspection.)Tj 1 0 0 1 35.17 90.25 Tm (\240)Tj 1 0 0 1 35.17 75.68001 Tm (This inspection was unannounced; the inspector arrived at 10:00 on 8 May\ 2009, )Tj ET endstream endobj 1735 0 obj 1742 endobj 1736 0 obj<>stream 1 1 1 RG 1 i 250.86 w 10 M 0 j 0 J []0 d 32.32001 687.10004 m 566.71997 687.10004 l S 0.99216 0.89804 0.5451 RG 2.25 w 30.12 813.64996 m 568.91998 813.64996 l 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residents spoken with.)Tj 1 0 0 1 32.92 656.91998 Tm (\240)Tj 1 0 0 1 32.92 642.33997 Tm (In advance of the inspection an Annual Quality Assurance Questionnaire w\ as completed )Tj 1 0 0 1 32.92 627.76001 Tm (by Mrs Bleach and returned to the Commission; the information it contain\ ed has been )Tj 1 0 0 1 32.92 613.17999 Tm (used to inform the findings of this inspection.)Tj 1 0 0 1 32.92 598.60004 Tm (\240)Tj 1 0 0 1 32.92 584.01996 Tm (During this inspection compliance with all key standards of the National\ Minimum )Tj 1 0 0 1 32.92 569.44 Tm (Standards was assessed.)Tj ET endstream endobj 1737 0 obj 4917 endobj 1738 0 obj<>stream 0.98431 0.78824 0.08627 RG 1 i 20.58 w 10 M 0 j 0 J []0 d 28.35001 56.81 m 566.92999 56.81 l S 0 0 0 rg 0 0 0 RG 0.5 w BT /T1_0 12 Tf 0 Tc 0 Tw 0 Ts 100 Tz 2 Tr 1 0 0 1 31.2 52.03999 Tm (Care Homes for Older People)Tj /T1_0 11 Tf 0 Tr 1 0 0 1 477.67999 53.03999 Tm (Page )Tj 2 Tr 1 0 0 1 508.20999 53.03999 Tm (8)Tj 0 Tr 1 0 0 1 515.20001 53.03999 Tm ( of )Tj 2 Tr 1 0 0 1 533.48999 53.03999 Tm (26)Tj ET 1 1 1 RG 20.58 w 31.2 803.35999 m 567.84998 803.35999 l S 268.44 w 32.32001 656.60004 m 566.71997 656.60004 l S 20.58 w 32.7 509.84 m 569.34998 509.84 l S 78.90001 w 33.82001 457.84998 m 568.21997 457.84998 l S 20.58 w 33.45 405.85999 m 570.10004 405.85999 l S 78.90001 w 34.57001 353.87 m 568.96997 353.87 l S 0.99216 0.89804 0.5451 RG 2.25 w 31.2 791.95001 m 567.84998 791.95001 l S 30.12 791.95001 m 568.91998 791.95001 l S 30.12 521.26001 m 568.91998 521.26001 l S 31.2 793.02997 m 31.2 520.17999 l S 31.2 521.26001 m 569.34998 521.26001 l S 32.7 498.42996 m 569.34998 498.42996 l S 31.62 498.42996 m 570.41998 498.42996 l S 31.62 417.28 m 570.41998 417.28 l S 33.45 394.44998 m 570.10004 394.44998 l S 33.45 417.28 m 570.10004 417.28 l S 32.37 394.44998 m 571.16998 394.44998 l S 32.37 313.30002 m 571.16998 313.30002 l S 32.7 499.50998 m 32.7 416.20001 l S 33.45 395.53 m 33.45 312.22 l S 567.84998 793.02997 m 567.84998 520.17999 l S 569.34998 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made welcome.)Tj 1 0 0 1 35.17 644.53998 Tm (\240)Tj 1 0 0 1 35.17 629.95996 Tm (The house and gardens are maintained to provide a comfortable place to l\ ive. )Tj 1 0 0 1 35.17 615.38 Tm (Residents are encouraged to personalise their rooms with items of furnit\ ure, pictures )Tj 1 0 0 1 35.17 600.79999 Tm (and a variety of mementos.)Tj 1 0 0 1 35.17 586.21997 Tm (\240)Tj 1 0 0 1 35.17 571.64001 Tm (Sufficient numbers of care staff are on duty throughout the day and nigh\ t to meet the )Tj 1 0 0 1 35.17 557.06 Tm (needs of the residents.)Tj 1 0 0 1 35.17 542.47998 Tm (\240)Tj 1 0 0 1 35.17 527.90002 Tm (Financial procedures within the home ensure residents' interests are pro\ tected.)Tj /T1_0 10 Tf 1 0 0 1 568.96997 655.04999 Tm (\240)Tj 1 0 0 1 31.2 507.72998 Tm (\240)Tj /T1_0 12 Tf 2 Tr 1 0 0 1 32.7 505.06998 Tm (What has improved since the last inspection?)Tj /T1_0 10 Tf 0 Tr 1 0 0 1 569.34998 508.28998 Tm (\240)Tj 1 0 0 1 31.2 456.30002 Tm (\240)Tj /T1_0 12 Tf 1 0 0 1 36.67 482.23999 Tm (Care planning processes and associated record keeping have been improved\ to provide )Tj 1 0 0 1 36.67 467.66 Tm (staff with sufficient information to be able to meet the needs of reside\ nts.)Tj 1 0 0 1 36.67 453.07999 Tm (\240)Tj 1 0 0 1 36.67 438.5 Tm (The range and frequency of social and recreational activities has been e\ xtended, but )Tj 1 0 0 1 36.67 423.91998 Tm (would benefit from further improvement to ensure the satisfaction of res\ idents.)Tj /T1_0 10 Tf 1 0 0 1 570.46997 456.30002 Tm (\240)Tj 1 0 0 1 31.2 404.31 Tm (\240)Tj /T1_0 12 Tf 2 Tr 1 0 0 1 33.45 401.09 Tm (What they could do better:)Tj /TT0 12 Tf -2.25 -48.76999 Td [( )-21( )]TJ /T1_0 12 Tf 0 Tr 8.948 0 Td (Greater choice of menus and more opportunities to participate in recreat\ ional and )Tj /TT0 12 Tf -8.948 -14.57999 Td ( )Tj /T1_0 12 Tf (social activities would be welcomed by some residents. )Tj -9.06999 -22.33002 Td (\240)Tj /TT0 12 Tf 0 -19.98999 TD ( )Tj /T1_0 12 Tf (If you want to know what action the person responsible for this care hom\ e is taking )Tj /TT0 12 Tf 0 -17.5 TD ( )Tj /T1_0 12 Tf (following this report, you can contact them using the details set out on\ page 4.)Tj 0 -19.99001 TD (\240)Tj /TT0 12 Tf 0 -20 TD ( )Tj /T1_0 12 Tf [(The report of this inspection is available from our website www.cqc.org.\ uk.)-704(You can get )]TJ /TT0 12 Tf 0 -17.5 TD ( )Tj /T1_0 12 Tf (printed copies from enquiries@cqc.org.uk or by telephoning our order lin\ e \2260870 240 )Tj /TT0 12 Tf 0 -17.48999 TD ( )Tj /T1_0 12 Tf (7535.)Tj ET endstream endobj 1739 0 obj 2093 endobj 1740 0 obj<>stream 0.98431 0.78824 0.08627 RG 1 i 20.58 w 10 M 0 j 0 J []0 d 28.35001 56.81 m 566.92999 56.81 l S 0 0 0 rg 0 0 0 RG 0.5 w BT /T1_0 12 Tf 0 Tc 0 Tw 0 Ts 100 Tz 2 Tr 1 0 0 1 31.2 52.03999 Tm (Care Homes for Older People)Tj /T1_0 11 Tf 0 Tr 1 0 0 1 477.67999 53.03999 Tm (Page )Tj 2 Tr 1 0 0 1 508.20999 53.03999 Tm (9)Tj 0 Tr 1 0 0 1 515.20001 53.03999 Tm ( of )Tj 2 Tr 1 0 0 1 533.48999 53.03999 Tm (26)Tj /T1_0 12 Tf 0 Tr 1 0 0 1 28.35001 801.58997 Tm (\240)Tj /T1_0 14 Tf 2 Tr 1 0 0 1 28.35001 782.57996 Tm (Details of our findings)Tj ET 0.98431 0.78824 0.08627 RG 26 w 32.32001 746.26996 m 562.52997 746.26996 l S 0.99216 0.89804 0.5451 RG 2.25 w 28.99001 761.51996 m 565.84998 761.51996 l S 28.99001 733.26996 m 565.84998 733.26996 l S 30.07001 762.60004 m 30.07001 732.19 l S 564.77997 762.60004 m 564.77997 732.19 l S BT /C2_0 12 Tf 0 Tr 1 0 0 1 34.05 744.38995 Tm <00260052005100570048005100570056>Tj ET 1 1 1 RG 16 w 28.35001 700.01996 m 566.92999 700.01996 l S BT /T1_0 12 Tf 1 0 0 1 28.35001 695.95996 Tm (Choice of home\240 \(standards 1 - 6\))Tj ET 28.35001 678.01996 m 566.92999 678.01996 l S BT /T1_0 12 Tf 1 0 0 1 28.35001 673.95996 Tm (Health and personal care\240 \(standards 7 - 11\))Tj ET 28.35001 656.01996 m 566.92999 656.01996 l S BT /T1_0 12 Tf 1 0 0 1 28.35001 651.95996 Tm (Daily life and social activities\240 \(standards 12 - 15\))Tj ET 28.35001 634.01996 m 566.92999 634.01996 l S BT /T1_0 12 Tf 1 0 0 1 28.35001 629.95996 Tm (Complaints and protection\240 \(standards 16 - 18\))Tj ET 28.35001 612.01996 m 566.92999 612.01996 l S BT /T1_0 12 Tf 1 0 0 1 28.35001 607.95996 Tm (Environment\240 \(standards 19 - 26\))Tj ET 28.35001 590.01996 m 566.92999 590.01996 l S BT /T1_0 12 Tf 1 0 0 1 28.35001 585.95996 Tm (Staffing\240 \(standards 27 - 30\))Tj ET 28.35001 568.01996 m 566.92999 568.01996 l S BT /T1_0 12 Tf 1 0 0 1 28.35001 563.95996 Tm (Management and administration\240 \(standards 31 - 38\))Tj 1 0 0 1 28.35001 543.95996 Tm (Outstanding statutory requirements)Tj 1 0 0 1 28.35001 522.08997 Tm (Requirements and recommendations from this inspection)Tj ET endstream endobj 1741 0 obj 5347 endobj 1742 0 obj<>stream 0.98431 0.78824 0.08627 RG 1 i 20.58 w 10 M 0 j 0 J []0 d 28.35001 56.81 m 566.92999 56.81 l S 0 0 0 rg 0 0 0 RG 0.5 w BT /T1_0 11 Tf 0 Tc 0 Tw 0 Ts 100 Tz 2 Tr 1 0 0 1 31.2 53.03999 Tm (Care Homes for Older People)Tj 0 Tr 1 0 0 1 477.67999 53.03999 Tm (Page )Tj 2 Tr 1 0 0 1 508.20999 53.03999 Tm (10)Tj 0 Tr 1 0 0 1 526.07001 53.03999 Tm (of )Tj 2 Tr 1 0 0 1 540.48999 53.03999 Tm (26)Tj /T1_0 16 Tf 1 0 0 1 28.35001 768.13 Tm (Choice of home)Tj /T1_1 12 Tf 0 Tr 1 0 0 1 28.35001 747.90997 Tm (\240)Tj /T1_0 12 Tf 2 Tr 1 0 0 1 28.35001 730.81 Tm (These are the outcomes that people )Tj 1 0 0 1 250.50999 730.81 Tm (staying in care homes)Tj 1 0 0 1 383.42999 730.81 Tm ( should experience. They )Tj 1 0 0 1 28.35001 713.31 Tm (reflect the things that people have said are important to them:)Tj /T1_1 5 Tf 0 Tr 1 0 0 1 28.35001 700.84998 Tm (\240)Tj ET 0.99608 0.9451 0.76077 RG 206.25 w 32.32001 593.28998 m 562.52997 593.28998 l S 1 1 1 RG 119 w 31.2 550.78998 m 563.64996 550.78998 l S 0.99216 0.89804 0.5451 RG 2.25 w 28.99001 611.41998 m 565.84998 611.41998 l S 28.99001 698.66998 m 565.84998 698.66998 l S 28.99001 611.41998 m 565.84998 611.41998 l S 28.99001 490.16998 m 565.84998 490.16998 l S 30.07001 699.73999 m 30.07001 489.09 l S 564.77997 699.73999 m 564.77997 489.09 l S BT /T1_0 12 Tf 1 0 0 1 35.5 685.47998 Tm (People are confident that the care home can support them. This is becaus\ e there is an )Tj 1 0 0 1 35.5 668.47998 Tm (accurate assessment of their needs that they, or people close to them, h\ ave been )Tj 1 0 0 1 35.5 651.47998 Tm (involved in. This tells the home all about them and the support they nee\ d. People who )Tj 1 0 0 1 35.5 634.47998 Tm (stay at the home only for intermediate care, have a clear assessment tha\ t includes a )Tj 1 0 0 1 35.5 617.47998 Tm (plan on what they hope for and want to achieve when they return home.)Tj 1 0 0 1 35.5 598.22998 Tm (People can decide whether the care home can meet their support and accom\ modation )Tj 1 0 0 1 35.5 581.22998 Tm (needs. This is because they, or people close to them, have been able to \ visit the home )Tj 1 0 0 1 35.5 564.22998 Tm (and have got full, clear, accurate and up to date information about the \ home. If they )Tj 1 0 0 1 35.5 547.22998 Tm (decide to stay in the home they know about their rights and responsibili\ ties because )Tj 1 0 0 1 35.5 530.22998 Tm (there is an easy to understand contract or statement of terms and condit\ ions between )Tj 1 0 0 1 35.5 513.22998 Tm (them and the care home that includes how much they will pay and what the\ home )Tj 1 0 0 1 35.5 496.22998 Tm (provides for the money.)Tj /C2_0 12 Tf 1 0 0 1 28.35001 471.91 Tm <0003>Tj 0 0 0 RG 0.5 w /T1_0 12 Tf 2 Tr 1 0 0 1 28.35001 449.85999 Tm (This is what people )Tj 1 0 0 1 148.48999 449.85999 Tm (staying in this care home)Tj 1 0 0 1 305.45999 449.85999 Tm (experience)Tj 0 Tr 1 0 0 1 370.91 449.85999 Tm (:)Tj /T1_1 8 Tf 1 0 0 1 28.35001 432.67999 Tm (\240)Tj ET 0.99608 0.9451 0.76077 RG 119.98 w 33.45 368.73999 m 563.64996 368.73999 l S 1 1 1 RG 22.5 w 31.2 419.72998 m 565.90002 419.72998 l S 97.48 w 32.32001 357.5 m 564.77997 357.5 l S 0.99216 0.89804 0.5451 RG 2.25 w 30.12 407.35999 m 566.97998 407.35999 l S 31.2 408.44 m 31.2 306.54999 l S 565.90002 408.44 m 565.90002 306.54999 l S 31.2 407.35999 m 565.90002 407.35999 l S 30.12 307.63 m 566.97998 307.63 l S BT /T1_0 12 Tf 1 0 0 1 31.2 416.41998 Tm (Judgement:)Tj 1 0 0 1 35.47 391.67999 Tm (People using this service experience )Tj 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 258.01999 391.67999 Tm (good)Tj 0 Tr 1 0 0 1 291.76999 391.67999 Tm (quality outcomes in this area. We have )Tj 1 0 0 1 35.47 374.17999 Tm (made this judgement using a range of evidence, including a visit to this\ service.)Tj 1 0 0 1 35.47 354.17999 Tm (\240)Tj 1 0 0 1 35.47 334.19 Tm (Prior to admission, the needs of each proposed resident are assessed to \ ensure the )Tj 1 0 0 1 35.47 316.69 Tm (home will be properly able to meet them.)Tj ET 0.99608 0.9451 0.76077 RG 213.53999 w 33.45 174.98999 m 563.64996 174.98999 l S 1 1 1 RG 22.5 w 31.2 272.75998 m 565.90002 272.75998 l S 192.15999 w 32.32001 163.17999 m 564.77997 163.17999 l S 0.99216 0.89804 0.5451 RG 2.25 w 30.12 260.38998 m 566.97998 260.38998 l S 31.2 261.47 m 31.2 64.90001 l S 565.90002 261.47 m 565.90002 64.90001 l S 31.2 260.38998 m 565.90002 260.38998 l S 30.12 65.97 m 566.97998 65.97 l S BT /T1_0 12 Tf 1 0 0 1 31.2 269.44998 Tm (Evidence:)Tj 1 0 0 1 35.47 244.7 Tm (All new admissions are planned to minimise distress to the new resident \ and to ensure )Tj 1 0 0 1 35.47 227.20999 Tm (that staff have available relevant information in order that they can pr\ operly meet )Tj 1 0 0 1 35.47 209.70999 Tm (each persons needs.)Tj 1 0 0 1 35.47 192.22 Tm (\240)Tj 1 0 0 1 35.47 174.72 Tm (The records of two residents admitted since the last inspection included\ clear details of )Tj 1 0 0 1 35.47 157.22 Tm (pre admission assessment carried out by the manager while visiting the p\ rospective )Tj 1 0 0 1 35.47 139.73 Tm (residents at their previous addresses.)Tj 1 0 0 1 35.47 122.23 Tm (\240)Tj 1 0 0 1 35.47 104.74001 Tm (In advance of making the decision to enter the home prospective resident\ s or their )Tj 1 0 0 1 35.47 87.24001 Tm (representatives visited the home to view the premises and meet residents\ and staff.)Tj ET endstream endobj 1743 0 obj 1267 endobj 1744 0 obj<>stream 0.98431 0.78824 0.08627 RG 1 i 20.58 w 10 M 0 j 0 J []0 d 28.35001 56.81 m 566.92999 56.81 l S 0 0 0 rg 0 0 0 RG 0.5 w BT /T1_0 11 Tf 0 Tc 0 Tw 0 Ts 100 Tz 2 Tr 1 0 0 1 31.2 53.03999 Tm (Care Homes for Older People)Tj 0 Tr 1 0 0 1 477.67999 53.03999 Tm (Page )Tj 2 Tr 1 0 0 1 508.20999 53.03999 Tm (11)Tj 0 Tr 1 0 0 1 526.07001 53.03999 Tm (of )Tj 2 Tr 1 0 0 1 540.48999 53.03999 Tm (26)Tj ET 0.99608 0.9451 0.76077 RG 93.86 w 33.45 764.47998 m 563.64996 764.47998 l S 1 1 1 RG 22.5 w 31.2 802.40997 m 565.90002 802.40997 l S 72.48 w 32.32001 752.66998 m 564.77997 752.66998 l S 0.99216 0.89804 0.5451 RG 2.25 w 30.12 790.02997 m 566.97998 790.02997 l S 31.2 791.10999 m 31.2 714.21997 l S 565.90002 791.10999 m 565.90002 714.21997 l S 31.2 790.02997 m 565.90002 790.02997 l S 30.12 715.29999 m 566.97998 715.29999 l S BT /T1_0 12 Tf 0 Tr 1 0 0 1 31.2 799.08997 Tm (Evidence:)Tj 1 0 0 1 33.22 779.10004 Tm (\240)Tj /TT0 12 Tf ( )Tj -2.02 -19.98993 Td ( )Tj /T1_0 12 Tf (Following pre admission assessment of each prospective residents needs a\ nd )Tj /TT0 12 Tf 0 -17.49005 TD ( )Tj /T1_0 12 Tf (circumstances the home writes to them confirming the agreement and abili\ ty to )Tj /TT0 12 Tf 0 -17.5 TD ( )Tj /T1_0 12 Tf (provide accommodation and care.)Tj ET endstream endobj 1745 0 obj 5321 endobj 1746 0 obj<>stream 0.98431 0.78824 0.08627 RG 1 i 20.58 w 10 M 0 j 0 J []0 d 28.35001 56.81 m 566.92999 56.81 l S 0 0 0 rg 0 0 0 RG 0.5 w BT /T1_0 11 Tf 0 Tc 0 Tw 0 Ts 100 Tz 2 Tr 1 0 0 1 31.2 53.03999 Tm (Care Homes for Older People)Tj 0 Tr 1 0 0 1 477.67999 53.03999 Tm (Page )Tj 2 Tr 1 0 0 1 508.20999 53.03999 Tm (12)Tj 0 Tr 1 0 0 1 526.07001 53.03999 Tm (of )Tj 2 Tr 1 0 0 1 540.48999 53.03999 Tm (26)Tj /T1_0 16 Tf 1 0 0 1 28.35001 768.13 Tm (Health and personal care)Tj /T1_1 12 Tf 0 Tr 1 0 0 1 28.35001 747.90997 Tm (\240)Tj /T1_0 12 Tf 2 Tr 1 0 0 1 28.35001 730.81 Tm (These are the outcomes that people )Tj 1 0 0 1 250.50998 730.81 Tm (staying in care homes)Tj 1 0 0 1 383.42999 730.81 Tm ( should experience. They )Tj 1 0 0 1 28.35001 713.31 Tm (reflect the things that people have said are important to them:)Tj /T1_1 5 Tf 0 Tr 1 0 0 1 28.35001 700.84998 Tm (\240)Tj ET 0.99608 0.9451 0.76077 RG 172.25 w 32.32001 610.28998 m 562.52997 610.28998 l S 1 1 1 RG 68 w 31.2 559.28998 m 563.64996 559.28998 l S 0.99216 0.89804 0.5451 RG 2.25 w 28.99001 594.41998 m 565.84998 594.41998 l S 28.99001 698.66998 m 565.84998 698.66998 l S 28.99001 594.41998 m 565.84998 594.41998 l S 28.99001 524.16998 m 565.84998 524.16998 l S 30.07001 699.73999 m 30.07001 523.08997 l S 564.77997 699.73999 m 564.77997 523.08997 l S BT /T1_0 12 Tf 1 0 0 1 35.5 685.47998 Tm (People\222s health, personal and social care needs are met. The home has\ a plan of care )Tj 1 0 0 1 35.5 668.47998 Tm (that the person, or someone close to them, has been involved in making. \ If they take )Tj 1 0 0 1 35.5 651.47998 Tm (medicine, they manage it themselves if they can. If they cannot manage t\ heir )Tj 1 0 0 1 35.5 634.47998 Tm (medicine, the care home supports them with it, in a safe way. People\222\ s right to privacy )Tj 1 0 0 1 35.5 617.47998 Tm (is respected and the support they get from staff is given in a way that \ maintains their )Tj 1 0 0 1 35.5 600.47998 Tm (dignity.)Tj 1 0 0 1 35.5 581.22998 Tm (If people are approaching the end of their life, the care home will resp\ ect their choices )Tj 1 0 0 1 35.5 564.22998 Tm (and help them feel comfortable and secure. They, and people close to the\ m, are )Tj 1 0 0 1 35.5 547.22998 Tm (reassured that their death will be handled with sensitivity, dignity and\ respect, and )Tj 1 0 0 1 35.5 530.22998 Tm (take account of their spiritual and cultural wishes. )Tj /C2_0 12 Tf 1 0 0 1 28.35001 505.91 Tm <0003>Tj 0 0 0 RG 0.5 w /T1_0 12 Tf 2 Tr 1 0 0 1 28.35001 483.85999 Tm (This is what people )Tj 1 0 0 1 148.48999 483.85999 Tm (staying in this care home)Tj 1 0 0 1 305.45999 483.85999 Tm (experience)Tj 0 Tr 1 0 0 1 370.91 483.85999 Tm (:)Tj /T1_1 8 Tf 1 0 0 1 28.35001 466.67999 Tm (\240)Tj ET 0.99608 0.9451 0.76077 RG 207.45999 w 33.45 359 m 563.64996 359 l S 1 1 1 RG 22.5 w 31.2 453.72998 m 565.90002 453.72998 l S 184.95999 w 32.32001 347.75998 m 564.77997 347.75998 l S 0.99216 0.89804 0.5451 RG 2.25 w 30.12 441.35999 m 566.97998 441.35999 l S 31.2 442.44 m 31.2 253.06998 l S 565.90002 442.44 m 565.90002 253.06998 l S 31.2 441.35999 m 565.90002 441.35999 l S 30.12 254.14998 m 566.97998 254.14998 l S BT /T1_0 12 Tf 1 0 0 1 31.2 450.41998 Tm (Judgement:)Tj 1 0 0 1 35.47 425.67999 Tm (People using this service experience )Tj 0 0 0 RG 0.5 w /TT0 12 Tf 2 Tr 221.55202 0 Td (good)Tj /T1_0 12 Tf 0 Tr 33.746 0 Td (quality outcomes in this area. We have )Tj 1 0 0 1 35.47 408.17999 Tm (made this judgement using a range of evidence, including a visit to this\ service.)Tj 1 0 0 1 35.47 388.17999 Tm (\240)Tj 1 0 0 1 35.47 368.19 Tm (The care needs of residents are met by suitably trained staff; doctors a\ nd other )Tj 1 0 0 1 35.47 350.69 Tm (professionals visit as necessary and residents receive the medicines the\ y have been )Tj 1 0 0 1 35.47 333.20001 Tm (prescribed.)Tj 1 0 0 1 35.47 315.70001 Tm (\240)Tj 1 0 0 1 35.47 298.20001 Tm (Care is planned to promote the individuality of each resident and to pro\ vide staff with )Tj 1 0 0 1 35.47 280.70999 Tm (sufficient information to enable the needs of each person to be properly\ met but more )Tj 1 0 0 1 35.47 263.20999 Tm (must be done to ensure that appropriate control of infection precautions\ are in place.)Tj ET 0.99608 0.9451 0.76077 RG 160.05 w 33.45 148.25 m 563.64996 148.25 l S 1 1 1 RG 22.5 w 31.2 219.28 m 565.90002 219.28 l S 138.67999 w 32.32001 136.44 m 564.77997 136.44 l S 0.99216 0.89804 0.5451 RG 2.25 w 30.12 206.90999 m 566.97998 206.90999 l S 31.2 207.98999 m 31.2 64.90001 l S 565.90002 207.98999 m 565.90002 64.90001 l S 31.2 206.90999 m 565.90002 206.90999 l S 30.12 65.97 m 566.97998 65.97 l S BT /T1_0 12 Tf 1 0 0 1 31.2 215.97 Tm (Evidence:)Tj 1 0 0 1 35.47 191.22 Tm (The care records of 3 people who live at the home were examined and foun\ d to )Tj 1 0 0 1 35.47 173.73 Tm (contain risk assessments forming the basis for care plans and daily reco\ rds describing )Tj 1 0 0 1 35.47 156.23 Tm (the care of each person. There was evidence that individual residents or\ their )Tj 1 0 0 1 35.47 138.73999 Tm (representatives had been involved in the development and review of plann\ ed care )Tj 1 0 0 1 35.47 121.24001 Tm (provision.)Tj 1 0 0 1 35.47 103.74001 Tm (\240)Tj 1 0 0 1 35.47 86.25 Tm (The care plans were clear and comprehensive)Tj /TT0 12 Tf (.)Tj /T1_0 12 Tf ( )Tj ET endstream endobj 1747 0 obj 2110 endobj 1748 0 obj<>stream 0.98431 0.78824 0.08627 RG 1 i 20.58 w 10 M 0 j 0 J []0 d 28.35001 56.81 m 566.92999 56.81 l S 0 0 0 rg 0 0 0 RG 0.5 w BT /T1_0 11 Tf 0 Tc 0 Tw 0 Ts 100 Tz 2 Tr 1 0 0 1 31.2 53.03999 Tm (Care Homes for Older People)Tj 0 Tr 1 0 0 1 477.67999 53.03999 Tm (Page )Tj 2 Tr 1 0 0 1 508.20999 53.03999 Tm (13)Tj 0 Tr 1 0 0 1 526.07001 53.03999 Tm (of )Tj 2 Tr 1 0 0 1 540.48999 53.03999 Tm (26)Tj ET 0.99608 0.9451 0.76077 RG 478.76999 w 33.45 572.01996 m 563.64996 572.01996 l S 1 1 1 RG 22.5 w 31.2 802.40997 m 565.90002 802.40997 l S 457.39996 w 32.32001 560.20996 m 564.77997 560.20996 l S 0.99216 0.89804 0.5451 RG 2.25 w 30.12 790.02997 m 566.97998 790.02997 l S 31.2 791.10999 m 31.2 329.31 l S 565.90002 791.10999 m 565.90002 329.31 l S 31.2 790.02997 m 565.90002 790.02997 l S 30.12 330.38998 m 566.97998 330.38998 l S BT /T1_0 12 Tf 0 Tr 1 0 0 1 31.2 799.08997 Tm (Evidence:)Tj 2.02 -17.5 Td (\240)Tj 0 -17.5 TD (Medicine handling is carried out by staff trained in this work. Medicati\ on records were )Tj 0 -17.48999 TD (properly kept indicating that residents receive prescribed medicines at \ the correct )Tj 0 -17.5 TD (times and in correct amounts. To promote good practice it is recommended\ that each )Tj 0 -17.48999 TD (record includes the allergy status of the resident e.g. None Known, and \ that for every )Tj 0 -17.5 TD (occasion on which a prescribed medicine is not administered the reason f\ or omission is )Tj T* (recorded.)Tj 0 -17.48999 TD (\240)Tj 0 -17.5 TD (The Controlled Drug register had been properly kept and Controlled Drugs\ were )Tj 0 -17.49005 TD (correctly stored although a drug that is not of the Controlled status wa\ s also stored in )Tj 0 -17.5 TD (the CD cabinet and a Controlled Drug no longer prescribed for the reside\ nt had not )Tj T* (been promptly disposed of. Associated requirements are contained in this\ report.)Tj 0 -17.48999 TD (\240)Tj 0 -17.5 TD (Residents spoken to during the inspection said they are treated with res\ pect and their )Tj 0 -17.48999 TD (privacy is protected. One said that living at Denewood was like being at\ home.)Tj ET endstream endobj 1749 0 obj 5359 endobj 1750 0 obj<>stream 0.98431 0.78824 0.08627 RG 1 i 20.58 w 10 M 0 j 0 J []0 d 28.35001 56.81 m 566.92999 56.81 l S 0 0 0 rg 0 0 0 RG 0.5 w BT /T1_0 11 Tf 0 Tc 0 Tw 0 Ts 100 Tz 2 Tr 1 0 0 1 31.2 53.03999 Tm (Care Homes for Older People)Tj 0 Tr 1 0 0 1 477.67999 53.03999 Tm (Page )Tj 2 Tr 1 0 0 1 508.20999 53.03999 Tm (14)Tj 0 Tr 1 0 0 1 526.07001 53.03999 Tm (of )Tj 2 Tr 1 0 0 1 540.48999 53.03999 Tm (26)Tj /T1_0 16 Tf 1 0 0 1 28.35001 768.13 Tm (Daily life and social activities)Tj /T1_1 12 Tf 0 Tr 1 0 0 1 28.35001 747.90997 Tm (\240)Tj /T1_0 12 Tf 2 Tr 1 0 0 1 28.35001 730.81 Tm (These are the outcomes that people )Tj 1 0 0 1 250.50998 730.81 Tm (staying in care homes)Tj 1 0 0 1 383.42999 730.81 Tm ( should experience. They )Tj 1 0 0 1 28.35001 713.31 Tm (reflect the things that people have said are important to them:)Tj /T1_1 5 Tf 0 Tr 1 0 0 1 28.35001 700.84998 Tm (\240)Tj ET 0.99608 0.9451 0.76077 RG 138.25 w 32.32001 627.28998 m 562.52997 627.28998 l S 1 1 1 RG 17 w 31.2 567.78998 m 563.64996 567.78998 l S 0.99216 0.89804 0.5451 RG 2.25 w 28.99001 577.41998 m 565.84998 577.41998 l S 28.99001 698.66998 m 565.84998 698.66998 l S 28.99001 577.41998 m 565.84998 577.41998 l S 28.99001 558.16998 m 565.84998 558.16998 l S 30.07001 699.73999 m 30.07001 557.08997 l S 564.77997 699.73999 m 564.77997 557.08997 l S BT /T1_0 12 Tf 1 0 0 1 35.5 685.47998 Tm (Each person is treated as an individual and the care home is responsive \ to his or her )Tj 1 0 0 1 35.5 668.47998 Tm (race, culture, religion, age, disability, gender and sexual orientation.\ They are part of )Tj 1 0 0 1 35.5 651.47998 Tm (their local community. The care home supports people to follow personal \ interests and )Tj 1 0 0 1 35.5 634.47998 Tm (activities. People are able to keep in touch with family, friends and re\ presentatives. )Tj 1 0 0 1 35.5 617.47998 Tm (They are as independent as they can be, lead their chosen lifestyle and \ have the )Tj 1 0 0 1 35.5 600.47998 Tm (opportunity to make the most of their abilities. People have nutritious \ and attractive )Tj 1 0 0 1 35.5 583.47998 Tm (meals and snacks, at a time and place to suit them.)Tj 1 0 0 1 35.5 564.22998 Tm (There are no additional outcomes.)Tj /C2_0 12 Tf 1 0 0 1 28.35001 539.90997 Tm <0003>Tj 0 0 0 RG 0.5 w /T1_0 12 Tf 2 Tr 1 0 0 1 28.35001 517.85999 Tm (This is what people )Tj 1 0 0 1 148.48999 517.85999 Tm (staying in this care home)Tj 1 0 0 1 305.45999 517.85999 Tm (experience)Tj 0 Tr 1 0 0 1 370.91 517.85999 Tm (:)Tj /T1_1 8 Tf 1 0 0 1 28.35001 500.67996 Tm (\240)Tj ET 0.99608 0.9451 0.76077 RG 242.45 w 33.45 375.50998 m 563.64996 375.50998 l S 1 1 1 RG 22.5 w 31.2 487.72998 m 565.90002 487.72998 l S 219.95 w 32.32001 364.25998 m 564.77997 364.25998 l S 0.99216 0.89804 0.5451 RG 2.25 w 30.12 475.35999 m 566.97998 475.35999 l S 31.2 476.44 m 31.2 252.08 l S 565.90002 476.44 m 565.90002 252.08 l S 31.2 475.35999 m 565.90002 475.35999 l S 30.12 253.15999 m 566.97998 253.15999 l S BT /T1_0 12 Tf 1 0 0 1 31.2 484.41998 Tm (Judgement:)Tj 1 0 0 1 35.47 459.67999 Tm (People using this service experience )Tj 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 258.01999 459.67999 Tm (adequate)Tj 0 Tr 1 0 0 1 318.25 459.67999 Tm (quality outcomes in this area. We have )Tj 1 0 0 1 35.47 442.17999 Tm (made this judgement using a range of evidence, including a visit to this\ service.)Tj 1 0 0 1 35.47 422.17999 Tm (\240)Tj 1 0 0 1 35.47 402.19 Tm (More should be done to provide opportunities for the residents to engage\ in )Tj 1 0 0 1 35.47 384.69 Tm (recreational and social activities to reduce the probability that they b\ ecome bored, )Tj 1 0 0 1 35.47 367.20001 Tm (apathetic and restless.)Tj 1 0 0 1 35.47 349.70001 Tm (\240)Tj 1 0 0 1 35.47 332.20001 Tm (Residents are encouraged to maintain contact with the local community an\ d visits by )Tj 1 0 0 1 35.47 314.70999 Tm (their friends and relatives are welcomed by the home.)Tj 1 0 0 1 35.47 297.20999 Tm (\240)Tj 1 0 0 1 35.47 279.72 Tm (Meals are nutritional and appetising but opportunities for choice of mea\ ls should be )Tj 1 0 0 1 35.47 262.22 Tm (improved.)Tj ET 0.99608 0.9451 0.76077 RG 159.06 w 33.45 147.75998 m 563.64996 147.75998 l S 1 1 1 RG 22.5 w 31.2 218.28998 m 565.90002 218.28998 l S 137.69 w 32.32001 135.95 m 564.77997 135.95 l S 0.99216 0.89804 0.5451 RG 2.25 w 30.12 205.92 m 566.97998 205.92 l S 31.2 206.98999 m 31.2 64.90001 l S 565.90002 206.98999 m 565.90002 64.90001 l S 31.2 205.92 m 565.90002 205.92 l S 30.12 65.97 m 566.97998 65.97 l S BT /T1_0 12 Tf 1 0 0 1 31.2 214.98 Tm (Evidence:)Tj 1 0 0 1 35.47 190.23 Tm (The home does not employ an Activity Organiser and at the time of this i\ nspection no )Tj 1 0 0 1 35.47 172.73999 Tm (programme of activities was displayed in communal areas; Mrs Bleach said\ that each )Tj 1 0 0 1 35.47 155.23999 Tm (resident is provided with a weekly programme which they keep in their be\ drooms. )Tj 1 0 0 1 35.47 137.73999 Tm (Residents spoken with during the inspection did not know if any activiti\ es were )Tj 1 0 0 1 35.47 120.25 Tm (scheduled and none took place during the inspection. Some residents comm\ ented that )Tj 1 0 0 1 35.47 102.75 Tm (they would like more organised activities and it was noted that a commen\ t received )Tj 1 0 0 1 35.47 85.25999 Tm (from an opinion survey conducted by the home during 2008 requested great\ er activity)Tj /TT0 12 Tf ( )Tj ET endstream endobj 1751 0 obj 2495 endobj 1752 0 obj<>stream 0.98431 0.78824 0.08627 RG 1 i 20.58 w 10 M 0 j 0 J []0 d 28.35001 56.81 m 566.92999 56.81 l S 0 0 0 rg 0 0 0 RG 0.5 w BT /T1_0 11 Tf 0 Tc 0 Tw 0 Ts 100 Tz 2 Tr 1 0 0 1 31.2 53.03999 Tm (Care Homes for Older People)Tj 0 Tr 1 0 0 1 477.67999 53.03999 Tm (Page )Tj 2 Tr 1 0 0 1 508.20999 53.03999 Tm (15)Tj 0 Tr 1 0 0 1 526.07001 53.03999 Tm (of )Tj 2 Tr 1 0 0 1 540.48999 53.03999 Tm (26)Tj ET 0.99608 0.9451 0.76077 RG 338.80002 w 33.45 642.01001 m 563.64996 642.01001 l S 1 1 1 RG 22.5 w 31.2 802.40997 m 565.90002 802.40997 l S 317.42999 w 32.32001 630.19 m 564.77997 630.19 l S 0.99216 0.89804 0.5451 RG 2.25 w 30.12 790.02997 m 566.97998 790.02997 l S 31.2 791.10999 m 31.2 469.28 l S 565.90002 791.10999 m 565.90002 469.28 l S 31.2 790.02997 m 565.90002 790.02997 l S 30.12 470.35999 m 566.97998 470.35999 l S BT /T1_0 12 Tf 0 Tr 1 0 0 1 31.2 799.08997 Tm (Evidence:)Tj 1 0 0 1 33.22 779.10004 Tm (provision.)Tj 1 0 0 1 33.22 761.60004 Tm (\240)Tj 1 0 0 1 33.22 744.10999 Tm (No menu was seen to be displayed in the home and residents did not know \ what the )Tj 1 0 0 1 33.22 726.60999 Tm (lunchtime choices were. Residents indicated that in general they are sat\ isfied with the )Tj 1 0 0 1 33.22 709.10999 Tm (food which is plentiful and well cooked, but the impression received was\ that for main )Tj 1 0 0 1 33.22 691.62 Tm (meals one meal is provided, with routine alternatives such as salad or s\ andwiches )Tj 1 0 0 1 33.22 674.12 Tm (available to residents upon request.)Tj 1 0 0 1 33.22 656.63 Tm (\240)Tj 1 0 0 1 33.22 639.13 Tm (This report contains recommendations for the provision of more meaningfu\ l daytime )Tj 1 0 0 1 33.22 621.63 Tm (activities suited to the individual interests, needs and capabilities of\ the residents, and )Tj 1 0 0 1 33.22 604.14001 Tm (for a greater focus on the provision of meal choices and advance informa\ tion to )Tj 1 0 0 1 33.22 586.64001 Tm (residents, enabling them to select their preferred meal from a variety o\ f options.)Tj 1 0 0 1 33.22 569.14996 Tm (\240)Tj 1 0 0 1 33.22 551.64996 Tm (Visitors are welcome at any time and residents spoken to during the insp\ ection said )Tj 1 0 0 1 33.22 534.14996 Tm (their visitors are always made to feel welcome and placed at ease by the\ staff.)Tj 1 0 0 1 33.22 516.65997 Tm (\240)Tj 1 0 0 1 33.22 499.16 Tm (Residents believe they are shown respect and properly treated; comments \ made )Tj 1 0 0 1 33.22 481.66998 Tm (during the inspection included I like the atmosphere.)Tj ET endstream endobj 1753 0 obj 4003 endobj 1754 0 obj<>stream 0.98431 0.78824 0.08627 RG 1 i 20.58 w 10 M 0 j 0 J []0 d 28.35001 56.81 m 566.92999 56.81 l S 0 0 0 rg 0 0 0 RG 0.5 w BT /T1_0 11 Tf 0 Tc 0 Tw 0 Ts 100 Tz 2 Tr 1 0 0 1 31.2 53.03999 Tm (Care Homes for Older People)Tj 0 Tr 1 0 0 1 477.67999 53.03999 Tm (Page )Tj 2 Tr 1 0 0 1 508.20999 53.03999 Tm (16)Tj 0 Tr 1 0 0 1 526.07001 53.03999 Tm (of )Tj 2 Tr 1 0 0 1 540.48999 53.03999 Tm (26)Tj /T1_0 16 Tf 1 0 0 1 28.35001 768.13 Tm (Complaints and protection)Tj /T1_1 12 Tf 0 Tr 1 0 0 1 28.35001 747.90997 Tm (\240)Tj /T1_0 12 Tf 2 Tr 1 0 0 1 28.35001 730.81 Tm (These are the outcomes that people )Tj 1 0 0 1 250.50999 730.81 Tm (staying in care homes)Tj 1 0 0 1 383.42999 730.81 Tm ( should experience. They )Tj 1 0 0 1 28.35001 713.31 Tm (reflect the things that people have said are important to them:)Tj /T1_1 5 Tf 0 Tr 1 0 0 1 28.35001 700.84998 Tm (\240)Tj ET 0.99608 0.9451 0.76077 RG 87.25 w 32.32001 652.78998 m 562.52997 652.78998 l S 1 1 1 RG 17 w 31.2 618.78998 m 563.64996 618.78998 l S 0.99216 0.89804 0.5451 RG 2.25 w 28.99001 628.41998 m 565.84998 628.41998 l S 28.99001 698.66998 m 565.84998 698.66998 l S 28.99001 628.41998 m 565.84998 628.41998 l S 28.99001 609.16998 m 565.84998 609.16998 l S 30.07001 699.73999 m 30.07001 608.08997 l S 564.77997 699.73999 m 564.77997 608.08997 l S BT /T1_0 12 Tf 1 0 0 1 35.5 685.47998 Tm (If people have concerns with their care, they or people close to them kn\ ow how to )Tj 1 0 0 1 35.5 668.47998 Tm (complain. Any concern is looked into and action taken to put things righ\ t. The care )Tj 1 0 0 1 35.5 651.47998 Tm (home safeguards people from abuse and neglect and takes action to follow\ up any )Tj 1 0 0 1 35.5 634.47998 Tm (allegations.)Tj 1 0 0 1 35.5 615.22998 Tm (People\222s legal rights are protected, including being able to vote in \ elections.)Tj /C2_0 12 Tf 1 0 0 1 28.35001 590.90997 Tm <0003>Tj 0 0 0 RG 0.5 w /T1_0 12 Tf 2 Tr 1 0 0 1 28.35001 568.85999 Tm (This is what people )Tj 1 0 0 1 148.48999 568.85999 Tm (staying in this care home)Tj 1 0 0 1 305.45999 568.85999 Tm (experience)Tj 0 Tr 1 0 0 1 370.91 568.85999 Tm (:)Tj /T1_1 8 Tf 1 0 0 1 28.35001 551.67999 Tm (\240)Tj ET 0.99608 0.9451 0.76077 RG 119.98 w 33.45 487.73999 m 563.64996 487.73999 l S 1 1 1 RG 22.5 w 31.2 538.72998 m 565.90002 538.72998 l S 97.48 w 32.32001 476.5 m 564.77997 476.5 l S 0.99216 0.89804 0.5451 RG 2.25 w 30.12 526.35999 m 566.97998 526.35999 l S 31.2 527.44 m 31.2 425.54999 l S 565.90002 527.44 m 565.90002 425.54999 l S 31.2 526.35999 m 565.90002 526.35999 l S 30.12 426.63 m 566.97998 426.63 l S BT /T1_0 12 Tf 1 0 0 1 31.2 535.41998 Tm (Judgement:)Tj 1 0 0 1 35.47 510.67999 Tm (People using this service experience )Tj 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 258.01999 510.67999 Tm (good)Tj 0 Tr 1 0 0 1 291.76999 510.67999 Tm (quality outcomes in this area. We have )Tj 1 0 0 1 35.47 493.17999 Tm (made this judgement using a range of evidence, including a visit to this\ service.)Tj 1 0 0 1 35.47 473.17999 Tm (\240)Tj 1 0 0 1 35.47 453.19 Tm (People know how to complain and are confident their complaints would be \ listened to.)Tj 1 0 0 1 35.47 435.69 Tm (\240)Tj ET 0.99608 0.9451 0.76077 RG 132.47 w 33.45 334.51999 m 563.64996 334.51999 l S 1 1 1 RG 22.5 w 31.2 391.75998 m 565.90002 391.75998 l S 109.98 w 32.32001 323.28 m 564.77997 323.28 l S 0.99216 0.89804 0.5451 RG 2.25 w 30.12 379.38998 m 566.97998 379.38998 l S 31.2 380.47 m 31.2 266.09 l S 565.90002 380.47 m 565.90002 266.09 l S 31.2 379.38998 m 565.90002 379.38998 l S 30.12 267.16 m 566.97998 267.16 l S BT /T1_0 12 Tf 1 0 0 1 31.2 388.44998 Tm (Evidence:)Tj 1 0 0 1 35.47 363.70001 Tm (The home has a complaints policy and procedure and records are kept of i\ nvestigation )Tj 1 0 0 1 35.47 346.20999 Tm (and outcome of complaints.)Tj 1 0 0 1 35.47 328.70999 Tm (\240)Tj 1 0 0 1 35.47 311.22 Tm (The home has a written policy and procedure for the protection of vulner\ able adults.)Tj 1 0 0 1 35.47 293.72 Tm (\240)Tj 1 0 0 1 35.47 276.22 Tm (\240)Tj ET endstream endobj 1755 0 obj 4922 endobj 1756 0 obj<>stream 0.98431 0.78824 0.08627 RG 1 i 20.58 w 10 M 0 j 0 J []0 d 28.35001 56.81 m 566.92999 56.81 l S 0 0 0 rg 0 0 0 RG 0.5 w BT /T1_0 11 Tf 0 Tc 0 Tw 0 Ts 100 Tz 2 Tr 1 0 0 1 31.2 53.03999 Tm (Care Homes for Older People)Tj 0 Tr 1 0 0 1 477.67999 53.03999 Tm (Page )Tj 2 Tr 1 0 0 1 508.20999 53.03999 Tm (17)Tj 0 Tr 1 0 0 1 526.07001 53.03999 Tm (of )Tj 2 Tr 1 0 0 1 540.48999 53.03999 Tm (26)Tj /T1_0 16 Tf 1 0 0 1 28.35001 768.13 Tm (Environment)Tj /T1_1 12 Tf 0 Tr 1 0 0 1 28.35001 747.90997 Tm (\240)Tj /T1_0 12 Tf 2 Tr 1 0 0 1 28.35001 730.81 Tm (These are the outcomes that people )Tj 1 0 0 1 250.50998 730.81 Tm (staying in care homes)Tj 1 0 0 1 383.42999 730.81 Tm ( should experience. They )Tj 1 0 0 1 28.35001 713.31 Tm (reflect the things that people have said are important to them:)Tj /T1_1 5 Tf 0 Tr 1 0 0 1 28.35001 700.84998 Tm (\240)Tj ET 0.99608 0.9451 0.76077 RG 104.25 w 32.32001 644.28998 m 562.52997 644.28998 l S 1 1 1 RG 68 w 31.2 627.28998 m 563.64996 627.28998 l S 0.99216 0.89804 0.5451 RG 2.25 w 28.99001 662.41998 m 565.84998 662.41998 l S 28.99001 698.66998 m 565.84998 698.66998 l S 28.99001 662.41998 m 565.84998 662.41998 l S 28.99001 592.16998 m 565.84998 592.16998 l S 30.07001 699.73999 m 30.07001 591.08997 l S 564.77997 699.73999 m 564.77997 591.08997 l S BT /T1_0 12 Tf 1 0 0 1 35.5 685.47998 Tm (People stay in a safe and well-maintained home that is homely, clean, pl\ easant and )Tj 1 0 0 1 35.5 668.47998 Tm (hygienic. )Tj 1 0 0 1 35.5 649.22998 Tm (People stay in a home that has enough space and facilities for them to l\ ead the life )Tj 1 0 0 1 35.5 632.22998 Tm (they choose and to meet their needs. The home makes sure they have the r\ ight )Tj 1 0 0 1 35.5 615.22998 Tm (specialist equipment that encourages and promotes their independence. Th\ eir room )Tj 1 0 0 1 35.5 598.22998 Tm (feels like their own, it is comfortable and they feel safe when they use\ it.)Tj /C2_0 12 Tf 1 0 0 1 28.35001 573.90997 Tm <0003>Tj 0 0 0 RG 0.5 w /T1_0 12 Tf 2 Tr 1 0 0 1 28.35001 551.85999 Tm (This is what people )Tj 1 0 0 1 148.48999 551.85999 Tm (staying in this care home)Tj 1 0 0 1 305.45999 551.85999 Tm (experience)Tj 0 Tr 1 0 0 1 370.91 551.85999 Tm (:)Tj /T1_1 8 Tf 1 0 0 1 28.35001 534.67999 Tm (\240)Tj ET 0.99608 0.9451 0.76077 RG 119.98 w 33.45 470.73999 m 563.64996 470.73999 l S 1 1 1 RG 22.5 w 31.2 521.72998 m 565.90002 521.72998 l S 97.48 w 32.32001 459.5 m 564.77997 459.5 l S 0.99216 0.89804 0.5451 RG 2.25 w 30.12 509.35999 m 566.97998 509.35999 l S 31.2 510.44 m 31.2 408.54999 l S 565.90002 510.44 m 565.90002 408.54999 l S 31.2 509.35999 m 565.90002 509.35999 l S 30.12 409.63 m 566.97998 409.63 l S BT /T1_0 12 Tf 1 0 0 1 31.2 518.41998 Tm (Judgement:)Tj 1 0 0 1 35.47 493.67999 Tm (People using this service experience )Tj 0 0 0 RG 0.5 w /TT0 12 Tf 2 Tr 221.55202 0 Td (good)Tj /T1_0 12 Tf 0 Tr 33.746 0 Td (quality outcomes in this area. We have )Tj 1 0 0 1 35.47 476.17999 Tm (made this judgement using a range of evidence, including a visit to this\ service.)Tj 1 0 0 1 35.47 456.17999 Tm (\240)Tj 1 0 0 1 35.47 436.19 Tm (The home is comfortable and clean)Tj /TT1 12 Tf (.)Tj ET 0.99608 0.9451 0.76077 RG 315.53998 w 33.45 225.98999 m 563.64996 225.98999 l S 1 1 1 RG 22.5 w 31.2 374.75998 m 565.90002 374.75998 l S 294.16 w 32.32001 214.17998 m 564.77997 214.17998 l S 0.99216 0.89804 0.5451 RG 2.25 w 30.12 362.38998 m 566.97998 362.38998 l S 31.2 363.47 m 31.2 64.90001 l S 565.90002 363.47 m 565.90002 64.90001 l S 31.2 362.38998 m 565.90002 362.38998 l S 30.12 65.97 m 566.97998 65.97 l S BT /T1_0 12 Tf 31.2 388.94998 Td (Evidence:)Tj /TT2 12 Tf 4.27 -24.74997 Td ( )Tj -7.37 -24.74997 Td ( )Tj /T1_0 12 Tf (Denewood is a traditionally built house which has been extended. To the \ rear of the )Tj /TT2 12 Tf 0 -17.49002 TD ( )Tj /T1_0 12 Tf (premises is an enclosed garden with lawns, outdoor seating, flower beds \ and raised )Tj /TT2 12 Tf 0 -17.5 TD ( )Tj /T1_0 12 Tf (beds specifically provided for use by residents who enjoy gardening.)Tj 0 -17.48999 TD (\240)Tj 0 -17.5 TD (Bedrooms are on the ground and first floors; there is a stair lift betwe\ en the floors but )Tj T* (to access a number of the first floor bedrooms it remains necessary to n\ egotiate a )Tj 0 -17.49001 TD (separate step, so only people able to do this can be accommodated on the\ upper floor )Tj 0 -17.5 TD (of the home.)Tj 0 -17.49001 TD (\240)Tj 0 -17.5 TD (On each floor is a bathroom equipped with a bath hoist to provide assist\ ed bathing )Tj T* (facilities for residents with impaired mobility.)Tj 0 -17.48999 TD (\240)Tj 0 -17.5 TD (The previous inspection report contained a requirement for arrangements \ to be made )Tj 0 -17.49001 TD (to safeguard people against risks of scalding from potentially hot radia\ tors. Mrs Bleach )Tj 0 -17.5 TD (said she has arranged for radiator covers to be installed to overcome th\ ese risks.)Tj T* (\240)Tj ET endstream endobj 1757 0 obj 1535 endobj 1758 0 obj<>stream 0.98431 0.78824 0.08627 RG 1 i 20.58 w 10 M 0 j 0 J []0 d 28.35001 56.81 m 566.92999 56.81 l S 0 0 0 rg 0 0 0 RG 0.5 w BT /T1_0 11 Tf 0 Tc 0 Tw 0 Ts 100 Tz 2 Tr 1 0 0 1 31.2 53.03999 Tm (Care Homes for Older People)Tj 0 Tr 1 0 0 1 477.67999 53.03999 Tm (Page )Tj 2 Tr 1 0 0 1 508.20999 53.03999 Tm (18)Tj 0 Tr 1 0 0 1 526.07001 53.03999 Tm (of )Tj 2 Tr 1 0 0 1 540.48999 53.03999 Tm (26)Tj ET 0.99608 0.9451 0.76077 RG 286.31 w 33.45 668.25 m 563.64996 668.25 l S 1 1 1 RG 22.5 w 31.2 802.40997 m 565.90002 802.40997 l S 264.94 w 32.32001 656.44 m 564.77997 656.44 l S 0.99216 0.89804 0.5451 RG 2.25 w 30.12 790.02997 m 566.97998 790.02997 l S 31.2 791.10999 m 31.2 521.76996 l S 565.90002 791.10999 m 565.90002 521.76996 l S 31.2 790.02997 m 565.90002 790.02997 l S 30.12 522.83997 m 566.97998 522.83997 l S BT /T1_0 12 Tf 0 Tr 1 0 0 1 31.2 799.08997 Tm (Evidence:)Tj 2.02 -17.48999 Td (\240)Tj 0 -17.5 TD (Residents without en suite toilet facilities are offered use of a portab\ le commode; the )Tj 0 -17.48999 TD (home does not have a sluice room or a commode washer and it is therefore\ required )Tj 0 -17.5 TD (that the home develop and implement a policy and procedure for the manag\ ement of )Tj T* (commodes, to ensure that all risks of infection are properly managed.)Tj 0 -17.48999 TD (\240)Tj 0 -17.5 TD (The home appeared clean and free from any unpleasant odours.)Tj 0 -17.49005 TD (\240)Tj 0 -17.5 TD (The laundry was well managed and adequate supplies of clean linen were s\ een to be )Tj T* (available.)Tj ET endstream endobj 1759 0 obj 5099 endobj 1760 0 obj<>stream 0.98431 0.78824 0.08627 RG 1 i 20.58 w 10 M 0 j 0 J []0 d 28.35001 56.81 m 566.92999 56.81 l S 0 0 0 rg 0 0 0 RG 0.5 w BT /T1_0 11 Tf 0 Tc 0 Tw 0 Ts 100 Tz 2 Tr 1 0 0 1 31.2 53.03999 Tm (Care Homes for Older People)Tj 0 Tr 1 0 0 1 477.67999 53.03999 Tm (Page )Tj 2 Tr 1 0 0 1 508.20999 53.03999 Tm (19)Tj 0 Tr 1 0 0 1 526.07001 53.03999 Tm (of )Tj 2 Tr 1 0 0 1 540.48999 53.03999 Tm (26)Tj /T1_0 16 Tf 1 0 0 1 28.35001 768.13 Tm (Staffing)Tj /T1_1 12 Tf 0 Tr 1 0 0 1 28.35001 747.90997 Tm (\240)Tj /T1_0 12 Tf 2 Tr 1 0 0 1 28.35001 730.81 Tm (These are the outcomes that people )Tj 1 0 0 1 250.50999 730.81 Tm (staying in care homes)Tj 1 0 0 1 383.42999 730.81 Tm ( should experience. They )Tj 1 0 0 1 28.35001 713.31 Tm (reflect the things that people have said are important to them:)Tj /T1_1 5 Tf 0 Tr 1 0 0 1 28.35001 700.84998 Tm (\240)Tj ET 0.99608 0.9451 0.76077 RG 104.25 w 32.32001 644.28998 m 562.52997 644.28998 l S 1 1 1 RG 17 w 31.2 601.78998 m 563.64996 601.78998 l S 0.99216 0.89804 0.5451 RG 2.25 w 28.99001 611.41998 m 565.84998 611.41998 l S 28.99001 698.66998 m 565.84998 698.66998 l S 28.99001 611.41998 m 565.84998 611.41998 l S 28.99001 592.16998 m 565.84998 592.16998 l S 30.07001 699.73999 m 30.07001 591.08997 l S 564.77997 699.73999 m 564.77997 591.08997 l S BT /T1_0 12 Tf 1 0 0 1 35.5 685.47998 Tm (People have safe and appropriate support as there are enough competent s\ taff on duty )Tj 1 0 0 1 35.5 668.47998 Tm (at all times. They have confidence in the staff at the home because chec\ ks have been )Tj 1 0 0 1 35.5 651.47998 Tm (done to make sure that they are suitable to care for them. Their needs a\ re met and )Tj 1 0 0 1 35.5 634.47998 Tm (they are cared for by staff who get the relevant training and support fr\ om their )Tj 1 0 0 1 35.5 617.47998 Tm (managers.)Tj 1 0 0 1 35.5 598.22998 Tm (There are no additional outcomes.)Tj /C2_0 12 Tf 1 0 0 1 28.35001 573.90997 Tm <0003>Tj 0 0 0 RG 0.5 w /T1_0 12 Tf 2 Tr 1 0 0 1 28.35001 551.85999 Tm (This is what people )Tj 1 0 0 1 148.48999 551.85999 Tm (staying in this care home)Tj 1 0 0 1 305.45999 551.85999 Tm (experience)Tj 0 Tr 1 0 0 1 370.91 551.85999 Tm (:)Tj /T1_1 8 Tf 1 0 0 1 28.35001 534.67999 Tm (\240)Tj ET 0.99608 0.9451 0.76077 RG 137.47 w 33.45 462 m 563.64996 462 l S 1 1 1 RG 22.5 w 31.2 521.72998 m 565.90002 521.72998 l S 114.98 w 32.32001 450.75 m 564.77997 450.75 l S 0.99216 0.89804 0.5451 RG 2.25 w 30.12 509.35999 m 566.97998 509.35999 l S 31.2 510.44 m 31.2 391.06 l S 565.90002 510.44 m 565.90002 391.06 l S 31.2 509.35999 m 565.90002 509.35999 l S 30.12 392.13998 m 566.97998 392.13998 l S BT /T1_0 12 Tf 1 0 0 1 31.2 518.41998 Tm (Judgement:)Tj 1 0 0 1 35.47 493.67999 Tm (People using this service experience )Tj 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 258.01999 493.67999 Tm (good)Tj 0 Tr 1 0 0 1 291.76999 493.67999 Tm (quality outcomes in this area. We have )Tj 1 0 0 1 35.47 476.17999 Tm (made this judgement using a range of evidence, including a visit to this\ service.)Tj 1 0 0 1 35.47 456.17999 Tm (\240)Tj 1 0 0 1 35.47 436.19 Tm (The home employs enough staff to meet the needs of residents.)Tj 1 0 0 1 35.47 418.69 Tm (\240)Tj 1 0 0 1 35.47 401.20001 Tm (The home promotes the achievement of nationally recognised care qualific\ ations.)Tj ET 0.99608 0.9451 0.76077 RG 298.04001 w 33.45 217.23999 m 563.64996 217.23999 l S 1 1 1 RG 22.5 w 31.2 357.26999 m 565.90002 357.26999 l S 276.66998 w 32.32001 205.42999 m 564.77997 205.42999 l S 0.99216 0.89804 0.5451 RG 2.25 w 30.12 344.88998 m 566.97998 344.88998 l S 31.2 345.97 m 31.2 64.90001 l S 565.90002 345.97 m 565.90002 64.90001 l S 31.2 344.88998 m 565.90002 344.88998 l S 30.12 65.97 m 566.97998 65.97 l S BT /T1_0 12 Tf 1 0 0 1 31.2 353.94998 Tm (Evidence:)Tj 1 0 0 1 35.47 329.20999 Tm (The home is at all times in the charge of an experienced person and staf\ fing levels are )Tj 1 0 0 1 35.47 311.70999 Tm (provided in accordance with the assessed needs of residents to ensure th\ at at all times )Tj 1 0 0 1 35.47 294.22 Tm (sufficient staff are available to properly meet their needs.)Tj 1 0 0 1 35.47 276.72 Tm (\240)Tj 1 0 0 1 35.47 259.22 Tm (The records of a recently employed care worker were examined and found t\ o contain )Tj 1 0 0 1 35.47 241.73 Tm (essential information including written references, interview assessment\ , health )Tj 1 0 0 1 35.47 224.23 Tm (details, evidence of identity and a Criminal Records Bureau \(CRB\) disc\ losure obtained )Tj 1 0 0 1 35.47 206.73999 Tm (in advance of employment.)Tj 1 0 0 1 35.47 189.23999 Tm (\240)Tj 1 0 0 1 35.47 171.73999 Tm (The home meets the standard for at least 50% of staff to hold the Nation\ al Vocational )Tj 1 0 0 1 35.47 154.25 Tm (Qualification \(NVQ\) in care.)Tj 1 0 0 1 35.47 136.75 Tm (\240)Tj 1 0 0 1 35.47 119.25999 Tm (The recently employed care worker had received induction training and fr\ om talking to )Tj 1 0 0 1 35.47 101.75999 Tm (staff and examining records we obtained evidence that staff are encourag\ ed and )Tj 1 0 0 1 35.47 84.25999 Tm (supported to undertake training in subjects relevant to their work.)Tj ET endstream endobj 1761 0 obj 1090 endobj 1762 0 obj<>stream 0.98431 0.78824 0.08627 RG 1 i 20.58 w 10 M 0 j 0 J []0 d 28.35001 56.81 m 566.92999 56.81 l S 0 0 0 rg 0 0 0 RG 0.5 w BT /T1_0 11 Tf 0 Tc 0 Tw 0 Ts 100 Tz 2 Tr 1 0 0 1 31.2 53.03999 Tm (Care Homes for Older People)Tj 0 Tr 1 0 0 1 477.67999 53.03999 Tm (Page )Tj 2 Tr 1 0 0 1 508.20999 53.03999 Tm (20)Tj 0 Tr 1 0 0 1 526.07001 53.03999 Tm (of )Tj 2 Tr 1 0 0 1 540.48999 53.03999 Tm (26)Tj ET 0.99608 0.9451 0.76077 RG 76.36 w 33.45 773.21997 m 563.64996 773.21997 l S 1 1 1 RG 22.5 w 31.2 802.40997 m 565.90002 802.40997 l S 54.99001 w 32.32001 761.40997 m 564.77997 761.40997 l S 0.99216 0.89804 0.5451 RG 2.25 w 30.12 790.02997 m 566.97998 790.02997 l S 31.2 791.10999 m 31.2 731.71997 l S 565.90002 791.10999 m 565.90002 731.71997 l S 31.2 790.02997 m 565.90002 790.02997 l S 30.12 732.78998 m 566.97998 732.78998 l S BT /T1_0 12 Tf 0 Tr 1 0 0 1 31.2 799.08997 Tm (Evidence:)Tj 1 0 0 1 33.22 779.10004 Tm (\240)Tj 1 0 0 1 33.22 761.60004 Tm (Residents we spoke to expressed satisfaction with the staff and one said\ they are all )Tj 1 0 0 1 33.22 744.10999 Tm (friendly.)Tj ET endstream endobj 1763 0 obj 5133 endobj 1764 0 obj<>stream 0.98431 0.78824 0.08627 RG 1 i 20.58 w 10 M 0 j 0 J []0 d 28.35001 56.81 m 566.92999 56.81 l S 0 0 0 rg 0 0 0 RG 0.5 w BT /T1_0 11 Tf 0 Tc 0 Tw 0 Ts 100 Tz 2 Tr 1 0 0 1 31.2 53.03999 Tm (Care Homes for Older People)Tj 0 Tr 1 0 0 1 477.67999 53.03999 Tm (Page )Tj 2 Tr 1 0 0 1 508.20999 53.03999 Tm (21)Tj 0 Tr 1 0 0 1 526.07001 53.03999 Tm (of )Tj 2 Tr 1 0 0 1 540.48999 53.03999 Tm (26)Tj /T1_0 16 Tf 1 0 0 1 28.35001 768.13 Tm (Management and administration)Tj /T1_1 12 Tf 0 Tr 1 0 0 1 28.35001 747.90997 Tm (\240)Tj /T1_0 12 Tf 2 Tr 1 0 0 1 28.35001 730.81 Tm (These are the outcomes that people )Tj 1 0 0 1 250.50998 730.81 Tm (staying in care homes)Tj 1 0 0 1 383.42999 730.81 Tm ( should experience. They )Tj 1 0 0 1 28.35001 713.31 Tm (reflect the things that people have said are important to them:)Tj /T1_1 5 Tf 0 Tr 1 0 0 1 28.35001 700.84998 Tm (\240)Tj ET 0.99608 0.9451 0.76077 RG 189.25 w 32.32001 601.78998 m 562.52997 601.78998 l S 1 1 1 RG 102 w 31.2 559.28998 m 563.64996 559.28998 l S 0.99216 0.89804 0.5451 RG 2.25 w 28.99001 611.41998 m 565.84998 611.41998 l S 28.99001 698.66998 m 565.84998 698.66998 l S 28.99001 611.41998 m 565.84998 611.41998 l S 28.99001 507.16995 m 565.84998 507.16995 l S 30.07001 699.73999 m 30.07001 506.09 l S 564.77997 699.73999 m 564.77997 506.09 l S BT /T1_0 12 Tf 1 0 0 1 35.5 685.47998 Tm (People have confidence in the care home because it is led and managed ap\ propriately. )Tj 1 0 0 1 35.5 668.47998 Tm (People control their own money and choose how they spend it. If they or \ someone )Tj 1 0 0 1 35.5 651.47998 Tm (close to them cannot manage their money, it is managed by the care home \ in their )Tj 1 0 0 1 35.5 634.47998 Tm (best interests. The environment is safe for people and staff because app\ ropriate health )Tj 1 0 0 1 35.5 617.47998 Tm (and safety practices are carried out.)Tj 1 0 0 1 35.5 598.22998 Tm (People get the right support from the care home because the manager runs\ it )Tj 1 0 0 1 35.5 581.22998 Tm (appropriately with an open approach that makes them feel valued and resp\ ected. The )Tj 1 0 0 1 35.5 564.22998 Tm (people staying at the home are safeguarded because it follows clear fina\ ncial and )Tj 1 0 0 1 35.5 547.22998 Tm (accounting procedures, keeps records appropriately and ensures their sta\ ff understand )Tj 1 0 0 1 35.5 530.22998 Tm (the way things should be done. They get the right care because the staff\ are )Tj 1 0 0 1 35.5 513.22998 Tm (supervised and supported by their managers.)Tj /C2_0 12 Tf 1 0 0 1 28.35001 488.91 Tm <0003>Tj 0 0 0 RG 0.5 w /T1_0 12 Tf 2 Tr 1 0 0 1 28.35001 466.85999 Tm (This is what people )Tj 1 0 0 1 148.48999 466.85999 Tm (staying in this care home)Tj 1 0 0 1 305.45999 466.85999 Tm (experience)Tj 0 Tr 1 0 0 1 370.91 466.85999 Tm (:)Tj /T1_1 8 Tf 1 0 0 1 28.35001 449.67999 Tm (\240)Tj ET 0.99608 0.9451 0.76077 RG 137.47 w 33.45 377 m 563.64996 377 l S 1 1 1 RG 22.5 w 31.2 436.72998 m 565.90002 436.72998 l S 114.98 w 32.32001 365.75 m 564.77997 365.75 l S 0.99216 0.89804 0.5451 RG 2.25 w 30.12 424.35999 m 566.97998 424.35999 l S 31.2 425.44 m 31.2 306.06 l S 565.90002 425.44 m 565.90002 306.06 l S 31.2 424.35999 m 565.90002 424.35999 l S 30.12 307.13998 m 566.97998 307.13998 l S BT /T1_0 12 Tf 1 0 0 1 31.2 433.41998 Tm (Judgement:)Tj 1 0 0 1 35.47 408.67999 Tm (People using this service experience )Tj 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 258.01999 408.67999 Tm (good)Tj 0 Tr 1 0 0 1 291.76999 408.67999 Tm (quality outcomes in this area. We have )Tj 1 0 0 1 35.47 391.17999 Tm (made this judgement using a range of evidence, including a visit to this\ service.)Tj 1 0 0 1 35.47 371.17999 Tm (\240)Tj /TT0 12 Tf 0 -19.98999 TD (T)Tj /T1_0 12 Tf (he home is properly managed to ensure the best interests of residents ar\ e )Tj 1 0 0 1 35.47 333.69 Tm (promoted)Tj /TT0 12 Tf (.)Tj /T1_0 12 Tf ( )Tj ET 0.99608 0.9451 0.76077 RG 213.03998 w 33.45 174.73999 m 563.64996 174.73999 l S 1 1 1 RG 22.5 w 31.2 272.26999 m 565.90002 272.26999 l S 191.67 w 32.32001 162.92999 m 564.77997 162.92999 l S 0.99216 0.89804 0.5451 RG 2.25 w 30.12 259.88998 m 566.97998 259.88998 l S 31.2 260.97 m 31.2 64.90001 l S 565.90002 260.97 m 565.90002 64.90001 l S 31.2 259.88998 m 565.90002 259.88998 l S 30.12 65.97 m 566.97998 65.97 l S BT /T1_0 12 Tf 31.2 286.43997 Td (Evidence:)Tj 4.27 -24.73999 Td (The home is managed by Registered Provider Mrs Bleach. Mrs Bleach is an \ experienced )Tj 0 -17.5 TD (manager, having managed this home for approximately 20 years but is none\ theless )Tj 0 -17.48999 TD (recommended to obtain a recognised qualification in this work. Prior to \ this inspection )Tj 0 -17.5 TD (Mrs Bleach completed an annual quality assurance assessment \(AQAA\) ide\ ntifying )Tj T* (what she feels the home does well, what has improved during the past 12 \ months and )Tj 0 -17.49001 TD (plans for improvement over the next twelve months.)Tj 0 -17.5 TD (\240)Tj 0 -17.48999 TD (The home has an internal quality assurance system and periodically issue\ s )Tj 0 -17.5 TD (questionnaires to residents and their representatives to learn their opi\ nion of the )Tj T* (home.)Tj ET endstream endobj 1765 0 obj 3095 endobj 1766 0 obj<>stream 0.98431 0.78824 0.08627 RG 1 i 20.58 w 10 M 0 j 0 J []0 d 28.35001 56.81 m 566.92999 56.81 l S 0 0 0 rg 0 0 0 RG 0.5 w BT /T1_0 11 Tf 0 Tc 0 Tw 0 Ts 100 Tz 2 Tr 1 0 0 1 31.2 53.03999 Tm (Care Homes for Older People)Tj 0 Tr 1 0 0 1 477.67999 53.03999 Tm (Page )Tj 2 Tr 1 0 0 1 508.20999 53.03999 Tm (22)Tj 0 Tr 1 0 0 1 526.07001 53.03999 Tm (of )Tj 2 Tr 1 0 0 1 540.48999 53.03999 Tm (26)Tj ET 0.99608 0.9451 0.76077 RG 478.76999 w 33.45 572.01996 m 563.64996 572.01996 l S 1 1 1 RG 22.5 w 31.2 802.40997 m 565.90002 802.40997 l S 457.39996 w 32.32001 560.20996 m 564.77997 560.20996 l S 0.99216 0.89804 0.5451 RG 2.25 w 30.12 790.02997 m 566.97998 790.02997 l S 31.2 791.10999 m 31.2 329.31 l S 565.90002 791.10999 m 565.90002 329.31 l S 31.2 790.02997 m 565.90002 790.02997 l S 30.12 330.38998 m 566.97998 330.38998 l S BT /T1_0 12 Tf 0 Tr 1 0 0 1 31.2 799.08997 Tm (Evidence:)Tj 1 0 0 1 33.22 779.10004 Tm (\240)Tj 1 0 0 1 33.22 761.60004 Tm (The home manages the personal expenditure of most residents. Records and\ receipts )Tj 1 0 0 1 33.22 744.10999 Tm (are kept of all transactions and the sample of records checked correspon\ ded to the )Tj 1 0 0 1 33.22 726.60999 Tm (amount of cash held by the home for that person. Residents who are unabl\ e to )Tj 1 0 0 1 33.22 709.10999 Tm (personally undertake the responsibility of general finances have nominat\ ed relatives, )Tj 1 0 0 1 33.22 691.62 Tm (friends or other representatives to do this on their behalf.)Tj 1 0 0 1 33.22 674.12 Tm (\240)Tj 1 0 0 1 33.22 656.63 Tm (Staff trained in First Aid and health care are on duty in the home at al\ l times.)Tj 1 0 0 1 33.22 639.13 Tm (\240)Tj 1 0 0 1 33.22 621.63 Tm (The home has a written assessment of the Health & Safety of the premises\ and )Tj 1 0 0 1 33.22 604.14001 Tm (working practices but this provides incorrect information regarding movi\ ng and )Tj 1 0 0 1 33.22 586.64001 Tm (handling in that it provided direction for the actual lifting of residen\ ts by staff instead )Tj 1 0 0 1 33.22 569.14996 Tm (of statign that lifting equipment should be used, and accordingly should\ be reviewed to )Tj 1 0 0 1 33.22 551.64996 Tm (ensure accuracy of information.)Tj 1 0 0 1 33.22 534.14996 Tm (\240)Tj /TT0 12 Tf 0 -17.49997 TD (P)Tj /T1_0 12 Tf (olicies and procedures )Tj /TT0 12 Tf (should)Tj /T1_0 12 Tf ( be improved to)Tj /TT0 12 Tf ( )Tj /T1_0 12 Tf (describe the management of )Tj /TT0 12 Tf -2.02 -17.49997 Td ( )Tj /T1_0 12 Tf (commode pans.)Tj 0 -17.5 TD (\240)Tj /TT1 12 Tf 0 -17.48999 TD ( )Tj /T1_0 12 Tf (The fire safety assessment and escape plan should be amended to include \ details of )Tj /TT1 12 Tf 0 -17.5 TD ( )Tj /T1_0 12 Tf (each resident currently accommodated in the home and the means by which \ they will )Tj /TT1 12 Tf 0 -17.48999 TD ( )Tj /T1_0 12 Tf (be evacuated in the event of such necessity.)Tj 0 -17.5 TD (\240)Tj /TT1 12 Tf T* ( )Tj /T1_0 12 Tf (During the inspection a sample of records regarding equipment servicing \ and )Tj /TT1 12 Tf 0 -17.48999 TD ( )Tj /T1_0 12 Tf (maintenance were examined and found to be in good order.)Tj ET endstream endobj 1767 0 obj 4681 endobj 1768 0 obj<>stream 0.98431 0.78824 0.08627 RG 1 i 20.58 w 10 M 0 j 0 J []0 d 28.35001 35.56 m 566.92999 35.56 l S 0 0 0 rg 0 0 0 RG 0.5 w BT /T1_0 12 Tf 0 Tc 0 Tw 0 Ts 100 Tz 2 Tr 1 0 0 1 31.2 30.78999 Tm (Care Homes for Older People)Tj /T1_0 11 Tf 0 Tr 1 0 0 1 477.67999 31.8 Tm (Page)Tj 2 Tr 1 0 0 1 508.20999 31.8 Tm (23)Tj 0 Tr 1 0 0 1 522.20001 31.8 Tm ( of )Tj 2 Tr 1 0 0 1 540.48999 31.8 Tm (26)Tj ET 0.99216 0.9451 0.76077 RG 36.25 w 29.47 793.27997 m 564.96997 793.27997 l S 0.99608 0.9451 0.76077 RG 17 w 28.35001 784.77997 m 422.10001 784.77997 l S 424.34998 784.77997 m 467.10001 784.77997 l S 1 1 1 RG 469.34998 784.77997 m 494.10001 784.77997 l S 0.99608 0.9451 0.76077 RG 496.34998 784.77997 m 539.10004 784.77997 l S 1 1 1 RG 541.34998 784.77997 m 566.10004 784.77997 l S 0.99216 0.89804 0.5451 RG 2.25 w 26.14 794.40002 m 568.29999 794.40002 l S 26.14 813.64996 m 568.29999 813.64996 l S 26.14 794.40002 m 568.29999 794.40002 l S 26.14 775.14996 m 568.29999 775.14996 l S 27.22 814.72998 m 27.22 774.07996 l S 423.22 795.47998 m 423.22 774.07996 l S 468.22 795.47998 m 468.22 774.07996 l S 495.22 795.47998 m 495.22 774.07996 l S 540.21997 795.47998 m 540.21997 774.07996 l S 567.21997 814.72998 m 567.21997 774.07996 l S BT /T1_0 12 Tf 0 Tr 1 0 0 1 33.75 800.46997 Tm (Are there any outstanding requirements from the last inspection?)Tj 1 0 0 1 429.75 781.21997 Tm (Yes)Tj /C2_0 12 Tf 1 0 0 1 476.37 783.15997 Tm <0035>Tj /T1_0 12 Tf 1 0 0 1 501.75 781.21997 Tm (No)Tj /C2_0 12 Tf 1 0 0 1 546.75 783.15997 Tm <0085>Tj ET 0.99608 0.9451 0.76077 RG 69.18001 w 31.2 683.94 m 566.20001 683.94 l S 30.3 w 31.2 631.95001 m 91 631.95001 l S 93.25 631.95001 m 197.40001 631.95001 l S 199.64999 631.95001 m 289.5 631.95001 l S 291.75 631.95001 m 473.89999 631.95001 l S 476.14999 631.95001 m 566.20001 631.95001 l S 1 1 1 RG 256.85999 w 31.2 486.12 m 91.05 486.12 l S 93.3 486.12 m 197.40001 486.12 l S 199.64999 486.12 m 289.44998 486.12 l S 291.70001 486.12 m 473.80002 486.12 l S 476.04999 486.12 m 566.10004 486.12 l S 0.99216 0.89804 0.5451 RG 2.25 w 28.99001 648.21997 m 568.40002 648.21997 l S 28.99001 615.66998 m 568.40002 615.66998 l S 92.12 649.29999 m 92.12 355.48999 l S 290.62 649.29999 m 290.62 355.48999 l S 475.01999 649.29999 m 475.01999 355.48999 l S 28.99001 719.64996 m 568.40002 719.64996 l S 28.99001 648.21997 m 568.40002 648.21997 l S 28.99001 615.66998 m 568.29999 615.66998 l S 28.99001 356.56 m 568.29999 356.56 l S 30.07001 720.72998 m 30.07001 355.48999 l S 92.17 616.75 m 92.17 355.48999 l S 198.51999 649.29999 m 198.51999 355.48999 l S 290.57001 616.75 m 290.57001 355.48999 l S 474.91998 616.75 m 474.91998 355.48999 l S 567.32001 720.72998 m 567.32001 355.48999 l S 0 0 0 RG 0.5 w BT /T1_0 16 Tf 2 Tr 1 0 0 1 31.2 702.45001 Tm (Outstanding statutory requirements)Tj /T1_0 12 Tf 0 Tr 1 0 0 1 34.05 684.02997 Tm (These are requirements that were set at the previous inspection, but hav\ e still not )Tj 1 0 0 1 34.05 669.45001 Tm (been met.)Tj 1 0 0 1 95.57001 669.45001 Tm (\240 )Tj 1 0 0 1 104.02 669.45001 Tm (They say what the registered person had to do to meet the Care Standards\ )Tj 1 0 0 1 34.05 654.87 Tm (Act 2000, Care Homes Regulations 2001 and the National Minimum Standards\ .)Tj /T1_0 10 Tf 1 0 0 1 31.2 637.04999 Tm (No.)Tj 1 0 0 1 96.10001 634.04999 Tm (Standard)Tj 1 0 0 1 202.5 634.04999 Tm (Regulation)Tj 1 0 0 1 294.60001 634.04999 Tm (Requirement)Tj 1 0 0 1 479 634.04999 Tm (Timescale for )Tj 1 0 0 1 479 621.90002 Tm (action)Tj /T1_0 12 Tf 1 0 0 1 35.5 602.48999 Tm (1)Tj 1 0 0 1 96.15001 599.48999 Tm (38)Tj 1 0 0 1 202.5 599.48999 Tm (12\(1\))Tj 1 0 0 1 294.54999 599.48999 Tm (The Registered Person must )Tj 1 0 0 1 294.54999 584.90997 Tm (make proper provision for )Tj 1 0 0 1 294.54999 570.33002 Tm (the health and welfare of the )Tj 1 0 0 1 294.54999 555.75 Tm (residents. This must include )Tj 1 0 0 1 294.54999 541.16998 Tm (the provision of radiator )Tj 1 0 0 1 294.54999 526.58997 Tm (covers to minimise the risk )Tj 1 0 0 1 294.54999 512.01001 Tm (of burns and scalds.)Tj 1 0 0 1 294.54999 497.42999 Tm (The original timescale for )Tj 1 0 0 1 294.54999 482.84998 Tm (action was 08/08/08; during )Tj 1 0 0 1 294.54999 468.26999 Tm (this inspection the registered )Tj 1 0 0 1 294.54999 453.69 Tm (person advised that )Tj 1 0 0 1 294.54999 439.10999 Tm (arrangements have been )Tj 1 0 0 1 294.54999 424.53 Tm (made for the installation of )Tj 1 0 0 1 294.54999 409.94998 Tm (radiator covers. 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30.78999 Tm (Page)Tj /T1_0 12 Tf 2 Tr 1 0 0 1 515.95001 30.78999 Tm (2)Tj /T1_0 11 Tf 0 Tr 1 0 0 1 523.58002 30.78999 Tm ( of )Tj /T1_0 12 Tf 2 Tr 1 0 0 1 541.88 30.78999 Tm (26)Tj /C2_0 10 Tf 0 Tr 1 0 0 1 297.63998 803.64996 Tm <0003>Tj /T1_0 12 Tf 1 0 0 1 28.35001 787.02997 Tm (This is a report of an inspection where we looked at how well this )Tj 1 0 0 1 428.31998 787.02997 Tm (care home is meeting )Tj 1 0 0 1 28.35001 769.52997 Tm (the needs of people who use it.)Tj 1 0 0 1 226.65999 769.52997 Tm (There is a summary of what we think this service does )Tj 1 0 0 1 28.35001 752.02997 Tm (well, what they have improved on and, where it applies, what they need t\ o do better.)Tj 1 0 0 1 28.35001 734.53998 Tm (We use the national minimum standards to describe the outcomes that peop\ le should )Tj 1 0 0 1 28.35001 717.03998 Tm (experience.)Tj 1 0 0 1 106.61 717.03998 Tm (National minimum standards are written by the Department of Health for )Tj 1 0 0 1 28.35001 699.53998 Tm (each type of care service.)Tj 1 0 0 1 28.35001 679.54999 Tm (After the summary there is more detail about our findings. 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Tel: 0870 600 5522. Online ordering from \ the )Tj 1 0 0 1 28.35001 232.68999 Tm (Stationery Office is also available: )Tj 0 0 1 rg 1 0 0 1 238.73 232.68999 Tm (www.tso.co.uk/bookshop)Tj 0 0 0 rg 1 0 0 1 28.35001 192.7 Tm (The Commission for Social Care Inspection aims to:)Tj /T1_1 12 Tf 1 0 0 1 46.35001 172.7 Tm (\267)Tj /T1_0 12 Tf 1 0 0 1 64.35001 172.7 Tm (Put the people who use social care first)Tj /T1_1 12 Tf 1 0 0 1 46.35001 155.06 Tm (\267)Tj /T1_0 12 Tf 1 0 0 1 64.35001 155.06 Tm (Improve services and stamp out bad practice)Tj /T1_1 12 Tf 1 0 0 1 46.35001 137.42 Tm (\267)Tj /T1_0 12 Tf 1 0 0 1 64.35001 137.42 Tm (Be an expert voice on social care)Tj /T1_1 12 Tf 1 0 0 1 46.35001 119.78 Tm (\267)Tj /T1_0 12 Tf 1 0 0 1 64.35001 119.78 Tm (Practise what we preach in our own organisation)Tj 1 0 0 1 28.35001 79.64 Tm (Our duty to regulate social care services is set out in the Care Standar\ ds Act 2000.)Tj ET endstream endobj 1853 0 obj 3357 endobj 1854 0 obj<>stream 0.98431 0.78824 0.08627 RG 1 i 20.58 w 10 M 0 j 0 J []0 d 28.35001 35.56 m 566.92999 35.56 l S 0 0 0 rg 0 0 0 RG 0.5 w BT /T1_0 12 Tf 0 Tc 0 Tw 0 Ts 100 Tz 2 Tr 1 0 0 1 31.2 30.78999 Tm (Care Homes for Older People)Tj /T1_0 11 Tf 0 Tr 1 0 0 1 485.41998 30.78999 Tm (Page)Tj /T1_0 12 Tf 2 Tr 1 0 0 1 515.95001 30.78999 Tm (3)Tj /T1_0 11 Tf 0 Tr 1 0 0 1 523.58002 30.78999 Tm ( of )Tj /T1_0 12 Tf 2 Tr 1 0 0 1 541.88 30.78999 Tm (26)Tj /C2_0 14 Tf 0 Tr 1 0 0 1 28.35001 795.64996 Tm <0035004800440047004800550003002C0051004900520055005000440057004C00520051>Tj ET 0.99608 0.9451 0.76077 RG 20.58 w 28.35001 774.21997 m 224.04999 774.21997 l S 1 1 1 RG 226.3 774.21997 m 567 774.21997 l S 0.99608 0.9451 0.76077 RG 28.35001 751.38995 m 224.04999 751.38995 l S 1 1 1 RG 226.3 751.38995 m 567 751.38995 l S 0.99608 0.9451 0.76077 RG 28.35001 728.56 m 224.04999 728.56 l S 1 1 1 RG 226.3 728.56 m 567 728.56 l S 0.99608 0.9451 0.76077 RG 28.35001 705.72998 m 224.04999 705.72998 l S 1 1 1 RG 226.3 705.72998 m 567 705.72998 l S 0.99608 0.9451 0.76077 RG 151.8 w 28.35001 617.28998 m 224.04999 617.28998 l S 1 1 1 RG 226.3 617.28998 m 567 617.28998 l S 0.99608 0.9451 0.76077 RG 20.58 w 28.35001 528.84998 m 224.04999 528.84998 l S 1 1 1 RG 226.3 528.84998 m 567 528.84998 l S 0.99216 0.89804 0.5451 RG 2.25 w 26.14 762.79999 m 569.20001 762.79999 l S 26.14 739.96997 m 569.20001 739.96997 l S 26.14 717.13995 m 569.20001 717.13995 l S 26.14 694.31 m 569.20001 694.31 l S 26.14 540.26001 m 569.20001 540.26001 l S 26.14 785.63 m 569.20001 785.63 l S 26.14 762.79999 m 569.20001 762.79999 l S 26.14 739.96997 m 569.20001 739.96997 l S 26.14 717.13995 m 569.20001 717.13995 l S 26.14 694.31 m 569.20001 694.31 l S 26.14 540.26001 m 569.20001 540.26001 l S 26.14 517.42999 m 569.20001 517.42999 l S 27.22 786.70996 m 27.22 516.34998 l S 225.17 786.70996 m 225.17 516.34998 l S 568.12 786.70996 m 568.12 516.34998 l S BT /T1_0 12 Tf 1 0 0 1 31.2 769.45001 Tm (Document Purpose)Tj 1 0 0 1 229.14998 769.45001 Tm (Inspection report)Tj 1 0 0 1 31.2 746.62 Tm (Author)Tj 1 0 0 1 229.14998 746.62 Tm (CSCI)Tj 1 0 0 1 31.2 723.78998 Tm (Audience)Tj 1 0 0 1 229.14998 723.78998 Tm (General public)Tj 1 0 0 1 31.2 700.95996 Tm (Further copies from)Tj 1 0 0 1 229.14998 700.95996 Tm (0870 240 7535 \(telephone order line\))Tj 1 0 0 1 31.2 678.13 Tm (Copyright)Tj 1 0 0 1 229.14998 678.13 Tm (Copyright \251 \()Tj 1 0 0 1 313.48999 678.13 Tm (2009)Tj 1 0 0 1 344.01999 678.13 Tm (\) Commission for Social Care )Tj 1 0 0 1 229.14998 663.54999 Tm (Inspection \(CSCI\). This publication may be reproduced )Tj 1 0 0 1 229.14998 648.96997 Tm (in whole or in part, free of charge, in any format or )Tj 1 0 0 1 229.14998 634.39001 Tm (medium provided that it is not used for commercial )Tj 1 0 0 1 229.14998 619.81 Tm (gain. This consent is subject to the material being )Tj 1 0 0 1 229.14998 605.22998 Tm (reproduced accurately and on proviso that it is not )Tj 1 0 0 1 229.14998 590.64996 Tm (used in a derogatory manner or misleading context. )Tj 1 0 0 1 229.14998 576.07001 Tm (The material should be acknowledged as CSCI )Tj 1 0 0 1 229.14998 561.48999 Tm (copyright, with the title and date of publication of the )Tj 1 0 0 1 229.14998 546.90997 Tm (document specified.)Tj 1 0 0 1 31.2 524.08002 Tm (Internet address)Tj 1 0 0 1 229.14998 524.08002 Tm (www.cqc.org.uk)Tj ET endstream endobj 1855 0 obj 8542 endobj 1856 0 obj<>stream 0.98431 0.78824 0.08627 RG 1 i 20.58 w 10 M 0 j 0 J []0 d 28.35001 35.56 m 566.92999 35.56 l S 0 0 0 rg 0 0 0 RG 0.5 w BT /T1_0 12 Tf 0 Tc 0 Tw 0 Ts 100 Tz 2 Tr 1 0 0 1 31.2 30.78999 Tm (Care Homes for Older People)Tj /T1_0 11 Tf 0 Tr 1 0 0 1 485.41998 30.78999 Tm (Page)Tj /T1_0 12 Tf 2 Tr 1 0 0 1 515.95001 30.78999 Tm (4)Tj /T1_0 11 Tf 0 Tr 1 0 0 1 523.58002 30.78999 Tm ( of )Tj /T1_0 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693.88 Tm (Dorset)Tj 1 0 0 1 273.04999 676.29999 Tm (BH22 0LX)Tj 1 0 0 1 34.05 653.46997 Tm (Telephone number:)Tj 1 0 0 1 273.04999 653.46997 Tm (01202892008)Tj 1 0 0 1 34.05 630.64001 Tm (Fax number:)Tj 1 0 0 1 273.04999 630.64001 Tm (01258841255)Tj 1 0 0 1 34.05 607.81 Tm (Email address:)Tj 1 0 0 1 273.04999 607.81 Tm (samilycare-denewood@hotmail.com)Tj 1 0 0 1 34.05 584.97998 Tm (Provider web address:)Tj ET 0.99608 0.9451 0.76077 RG 20.58 w 31.2 546.53998 m 353.25 546.53998 l S 1 1 1 RG 355.5 546.53998 m 565.90002 546.53998 l S 0.99608 0.9451 0.76077 RG 31.2 523.70996 m 353.25 523.70996 l S 1 1 1 RG 355.5 523.70996 m 565.90002 523.70996 l S 0.99608 0.9451 0.76077 RG 31.2 500.87994 m 353.25 500.87994 l S 1 1 1 RG 355.5 500.87994 m 565.90002 500.87994 l S 0.99216 0.89804 0.5451 RG 2.25 w 28.99001 535.13 m 568.10004 535.13 l S 28.99001 512.29999 m 568.10004 512.29999 l S 28.99001 557.95996 m 568.10004 557.95996 l S 28.99001 535.13 m 568.10004 535.13 l S 28.99001 512.29999 m 568.10004 512.29999 l S 28.99001 489.47 m 568.10004 489.47 l S 30.07001 559.02997 m 30.07001 488.38995 l S 354.37 559.02997 m 354.37 488.38995 l S 567.01996 559.02997 m 567.01996 488.38995 l S BT /T1_0 12 Tf 1 0 0 1 34.05 541.76996 Tm (Name of registered provider\(s\):)Tj 1 0 0 1 358.35001 541.76996 Tm (Samily Care Ltd)Tj 1 0 0 1 34.05 518.94 Tm (Type of registration:)Tj 1 0 0 1 358.35001 518.94 Tm (care home)Tj 1 0 0 1 34.05 496.10999 Tm (Number of places registered:)Tj 1 0 0 1 358.35001 496.10999 Tm (21)Tj /T1_0 10 Tf 1 0 0 1 28.35001 477.16998 Tm (\240)Tj ET 0.99608 0.9451 0.76077 RG 20.58 w 31.2 457.67999 m 565.60004 457.67999 l S 41.16 w 31.2 424.56 m 297.20001 424.56 l S 20.58 w 299.44998 434.84998 m 565.60004 434.84998 l S 299.44998 414.26999 m 432.51999 414.26999 l S 432.51999 414.26999 m 565.60004 414.26999 l S 0.99216 0.89804 0.5451 RG 2.25 w 28.99001 446.25998 m 567.79999 446.25998 l S 28.99001 469.09 m 567.79999 469.09 l S 28.99001 446.25998 m 567.79999 446.25998 l S 28.99001 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area of West Moors, \ local shops, )Tj 1 0 0 1 35.5 261.35001 Tm (churches, pubs and a library are available close by following a level wa\ lk.)Tj 1 0 0 1 35.5 244.34999 Tm (\240)Tj 1 0 0 1 35.5 227.34999 Tm (The home is registered to accommodate a maximum of 21 older people. It i\ s privately )Tj 1 0 0 1 35.5 210.34999 Tm (owned by Samily Care Ltd and is managed by registered provider Caroline \ Bleach.)Tj 1 0 0 1 35.5 193.34999 Tm (\240)Tj 1 0 0 1 35.5 176.34999 Tm (The bedrooms are on the ground and first floors. There are two double be\ drooms and )Tj 1 0 0 1 35.5 159.34999 Tm (17 single rooms. The home does not have a passenger lift but a stair lif\ t operates to )Tj 1 0 0 1 35.5 142.34999 Tm (the first floor; to access a number of the first floor bedrooms it is ne\ cessary to )Tj 1 0 0 1 35.5 125.35001 Tm (negotiate a single step up, beyond the landing to at which the stir lift\ arrives.)Tj 1 0 0 1 35.5 108.35001 Tm (\240)Tj 1 0 0 1 35.5 91.35001 Tm (The rear garden has lawn, flower beds, and seats; some bedrooms have pat\ io doors )Tj 1 0 0 1 35.5 74.35001 Tm (opening out to the garden.)Tj 1 0 0 1 35.5 57.35001 Tm (\240)Tj ET endstream endobj 1857 0 obj 1808 endobj 1858 0 obj<>stream 0.98431 0.78824 0.08627 RG 1 i 20.58 w 10 M 0 j 0 J []0 d 28.35001 35.56 m 566.92999 35.56 l S 0 0 0 rg 0 0 0 RG 0.5 w BT /T1_0 12 Tf 0 Tc 0 Tw 0 Ts 100 Tz 2 Tr 1 0 0 1 31.2 30.78999 Tm (Care Homes for Older People)Tj /T1_0 11 Tf 0 Tr 1 0 0 1 485.41998 30.78999 Tm (Page)Tj /T1_0 12 Tf 2 Tr 1 0 0 1 515.95001 30.78999 Tm (5)Tj /T1_0 11 Tf 0 Tr 1 0 0 1 523.58002 30.78999 Tm ( of )Tj /T1_0 12 Tf 2 Tr 1 0 0 1 541.88 30.78999 Tm (26)Tj ET 0.99608 0.9451 0.76077 RG 17 w 31.2 804.02997 m 565.90002 804.02997 l S 0.99216 0.89804 0.5451 RG 2.25 w 28.99001 794.40002 m 568.10004 794.40002 l S 30.07001 795.47998 m 30.07001 638.07996 l S 567.01996 795.47998 m 567.01996 638.07996 l S 28.99001 813.64996 m 568.10004 813.64996 l S 28.99001 794.40002 m 568.10004 794.40002 l S 28.99001 639.14996 m 568.10004 639.14996 l S 30.07001 814.72998 m 30.07001 793.32996 l S 567.01996 814.72998 m 567.01996 793.32996 l S BT /T1_0 12 Tf 0 Tr 1 0 0 1 35.5 800.46997 Tm (Brief description of the )Tj 1 0 0 1 177.31 800.46997 Tm (care home)Tj 1 0 0 1 33.25 783.46997 Tm (Car parking spaces are available at the front of the building and parkin\ g on the road is )Tj 1 0 0 1 33.25 766.46997 Tm (unrestricted.)Tj 1 0 0 1 33.25 749.46997 Tm (\240)Tj 1 0 0 1 33.25 732.46997 Tm (Fees are charged weekly; the fee range quoted by the provider at the tim\ e of )Tj 1 0 0 1 33.25 715.46997 Tm (inspection was \(per person\) between \243474 and \243550. Up to date in\ formation on fees )Tj 1 0 0 1 33.25 698.46997 Tm (can be obtained from the service. Additional charges are made for hairdr\ essing, )Tj 1 0 0 1 33.25 681.46997 Tm (chiropody, newspapers and personal shopping.)Tj 1 0 0 1 33.25 664.46997 Tm (\240)Tj 1 0 0 1 33.25 647.46997 Tm (\240)Tj 1 0 0 1 28.35001 627.08997 Tm (\240)Tj 1 0 0 1 28.35001 610.08997 Tm (\240)Tj ET endstream endobj 1859 0 obj 3255 endobj 1860 0 obj<>stream 0.98431 0.78824 0.08627 RG 1 i 17.5 w 10 M 0 j 0 J []0 d 28.35001 55.27 m 568.34998 55.27 l S 0 0 0 rg 0 0 0 RG 0.5 w BT /T1_0 12 Tf 0 Tc 0 Tw 0 Ts 100 Tz 2 Tr 1 0 0 1 33.75 51.96001 Tm (Care Homes for Older People)Tj /T1_0 11 Tf 0 Tr 1 0 0 1 483.75 52.97 Tm (Page )Tj 2 Tr 1 0 0 1 514.26996 52.97 Tm (6)Tj 0 Tr 1 0 0 1 521.26996 52.97 Tm ( of )Tj 2 Tr 1 0 0 1 539.56 52.97 Tm (26)Tj /T1_1 10 Tf 0 Tr 1 0 0 1 28.35001 37.61 Tm (\240)Tj /T1_0 12 Tf 1 0 0 1 28.35001 801.58997 Tm (\240)Tj /T1_0 10 Tf 1 0 0 1 28.35001 786.60004 Tm (\240)Tj /C2_0 14 Tf 1 0 0 1 28.35001 761.64996 Tm <003600580050005000440055005C>Tj /T1_0 12 Tf 1 0 0 1 28.35001 740.70001 Tm (This is an overview of what we found during the inspection.)Tj ET 0.99608 0.9451 0.76077 RG 20.58 w 31.2 720.21997 m 381.04999 720.21997 l S 1 1 1 RG 383.30002 720.21997 m 566.20001 720.21997 l S 0.99216 0.89804 0.5451 RG 2.25 w 28.99001 731.63995 m 568.40002 731.63995 l S 28.99001 708.81 m 568.40002 708.81 l S 30.07001 732.70996 m 30.07001 707.72998 l S 382.16998 732.70996 m 382.16998 707.72998 l S 567.32001 732.70996 m 567.32001 707.72998 l S BT /T1_0 12 Tf 1 0 0 1 34.05 715.45001 Tm (The quality rating for this )Tj 1 0 0 1 191.92 715.45001 Tm (care home)Tj 1 0 0 1 255.59 715.45001 Tm ( is:)Tj 1 0 0 1 398 715.45001 Tm (one star adequate service)Tj /C2_0 12 Tf 1 0 0 1 28.35001 683.31 Tm <0032005800550003004D00580047004A0048005000480051005700030049005200550003004800440046004B00030052005800570046005200500048001D>Tj /T1_0 10 Tf 1 0 0 1 212.28998 607.26996 Tm (Choice of home)Tj 1 0 0 1 164.41 567.01996 Tm (Health and personal care)Tj 1 0 0 1 145.17999 526.76996 Tm (Daily life and social activities)Tj 1 0 0 1 157.95 486.51999 Tm (Complaints and protection)Tj 1 0 0 1 226.36 446.26999 Tm (Environment)Tj 1 0 0 1 251.17 406.01999 Tm (Staffing)Tj 1 0 0 1 127.47 365.76999 Tm (Management and administration)Tj ET q 0.75227 0 0 0.75162 305.04999 300.32001 cm /Fm0 Do Q 1 1 1 RG 20.58 w 31.2 249.06998 m 567.84998 249.06998 l S 171.39 w 32.32001 150.84 m 566.71997 150.84 l S 0.99216 0.89804 0.5451 RG 2.25 w 31.2 237.65999 m 567.84998 237.65999 l S 30.12 237.65999 m 568.91998 237.65999 l S 30.12 64.02 m 568.91998 64.02 l S 31.2 238.73999 m 31.2 62.94 l S 567.84998 238.73999 m 567.84998 62.94 l S 0 0 0 RG 0.5 w BT /T1_0 12 Tf 2 Tr 1 0 0 1 34.05 244.3 Tm (How we did our inspection:)Tj 0 Tr 1 0 0 1 35.17 221.48 Tm (The quality rating for this service is )Tj /TT0 12 Tf (2 )Tj /T1_0 12 Tf (star. This means the people who use this service )Tj 1 0 0 1 35.17 206.90001 Tm (experience )Tj /TT1 12 Tf (good)Tj /T1_0 12 Tf ( outcomes.)Tj 1 0 0 1 35.17 192.31999 Tm (\240)Tj 1 0 0 1 35.17 177.73999 Tm (This was a statutory inspection required in accordance with the Care Sta\ ndards Act )Tj 1 0 0 1 35.17 163.14998 Tm (2000.)Tj 1 0 0 1 35.17 148.56999 Tm (\240)Tj 1 0 0 1 35.17 133.98999 Tm (This inspection was carried out by one inspector, but throughout the rep\ ort the term )Tj 1 0 0 1 35.17 119.42 Tm ('we' is used, to show that the report is the view of the Commission for \ Social Care )Tj 1 0 0 1 35.17 104.83 Tm (Inspection.)Tj 1 0 0 1 35.17 90.25 Tm (\240)Tj 1 0 0 1 35.17 75.68001 Tm (This inspection was unannounced; the inspector arrived at 10:00 on 8 May\ 2009, )Tj ET endstream endobj 1861 0 obj 1742 endobj 1862 0 obj<>stream 1 1 1 RG 1 i 250.86 w 10 M 0 j 0 J []0 d 32.32001 687.10004 m 566.71997 687.10004 l S 0.99216 0.89804 0.5451 RG 2.25 w 30.12 813.64996 m 568.91998 813.64996 l 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residents spoken with.)Tj 1 0 0 1 32.92 656.91998 Tm (\240)Tj 1 0 0 1 32.92 642.33997 Tm (In advance of the inspection an Annual Quality Assurance Questionnaire w\ as completed )Tj 1 0 0 1 32.92 627.76001 Tm (by Mrs Bleach and returned to the Commission; the information it contain\ ed has been )Tj 1 0 0 1 32.92 613.17999 Tm (used to inform the findings of this inspection.)Tj 1 0 0 1 32.92 598.60004 Tm (\240)Tj 1 0 0 1 32.92 584.01996 Tm (During this inspection compliance with all key standards of the National\ Minimum )Tj 1 0 0 1 32.92 569.44 Tm (Standards was assessed.)Tj ET endstream endobj 1863 0 obj 4917 endobj 1864 0 obj<>stream 0.98431 0.78824 0.08627 RG 1 i 20.58 w 10 M 0 j 0 J []0 d 28.35001 56.81 m 566.92999 56.81 l S 0 0 0 rg 0 0 0 RG 0.5 w BT /T1_0 12 Tf 0 Tc 0 Tw 0 Ts 100 Tz 2 Tr 1 0 0 1 31.2 52.03999 Tm (Care Homes for Older People)Tj /T1_0 11 Tf 0 Tr 1 0 0 1 477.67999 53.03999 Tm (Page )Tj 2 Tr 1 0 0 1 508.20999 53.03999 Tm (8)Tj 0 Tr 1 0 0 1 515.20001 53.03999 Tm ( of 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499.50998 m 569.34998 416.20001 l S 570.10004 395.53 m 570.10004 312.22 l S 0 0 0 RG 0.5 w BT /T1_0 12 Tf 1 0 0 1 31.2 798.58997 Tm (What the )Tj 1 0 0 1 90.52 798.58997 Tm (care home)Tj 1 0 0 1 154.2 798.58997 Tm ( does well:)Tj /T1_0 10 Tf 0 Tr 1 0 0 1 567.84998 801.25 Tm (\240)Tj /T1_0 12 Tf 1 0 0 1 35.17 775.76001 Tm (All the residents spoken with were complimentary of the care they receiv\ ed and the )Tj 1 0 0 1 35.17 761.17999 Tm (friendly nature of management and care staff.)Tj 1 0 0 1 35.17 746.60004 Tm (\240)Tj 1 0 0 1 35.17 732.01996 Tm (People considering moving into the home receive a full assessment and ar\ e provided )Tj 1 0 0 1 35.17 717.44 Tm (with the opportunity to visit and spend time at the home to make sure th\ at it is able to )Tj 1 0 0 1 35.17 702.85999 Tm (meet their needs.)Tj 1 0 0 1 35.17 688.27997 Tm (\240)Tj 1 0 0 1 35.17 673.70001 Tm (Residents are encouraged to maintain their links with friends and family\ and all visitors )Tj 1 0 0 1 35.17 659.12 Tm (are made welcome.)Tj 1 0 0 1 35.17 644.53998 Tm (\240)Tj 1 0 0 1 35.17 629.95996 Tm (The house and gardens are maintained to provide a comfortable place to l\ ive. )Tj 1 0 0 1 35.17 615.38 Tm (Residents are encouraged to personalise their rooms with items of furnit\ ure, pictures )Tj 1 0 0 1 35.17 600.79999 Tm (and a variety of mementos.)Tj 1 0 0 1 35.17 586.21997 Tm (\240)Tj 1 0 0 1 35.17 571.64001 Tm (Sufficient numbers of care staff are on duty throughout the day and nigh\ t to meet the )Tj 1 0 0 1 35.17 557.06 Tm (needs of the residents.)Tj 1 0 0 1 35.17 542.47998 Tm (\240)Tj 1 0 0 1 35.17 527.90002 Tm (Financial procedures within the home ensure residents' interests are pro\ tected.)Tj /T1_0 10 Tf 1 0 0 1 568.96997 655.04999 Tm (\240)Tj 1 0 0 1 31.2 507.72998 Tm (\240)Tj /T1_0 12 Tf 2 Tr 1 0 0 1 32.7 505.06998 Tm (What has improved since the last inspection?)Tj /T1_0 10 Tf 0 Tr 1 0 0 1 569.34998 508.28998 Tm (\240)Tj 1 0 0 1 31.2 456.30002 Tm (\240)Tj /T1_0 12 Tf 1 0 0 1 36.67 482.23999 Tm (Care planning processes and associated record keeping have been improved\ to provide )Tj 1 0 0 1 36.67 467.66 Tm (staff with sufficient information to be able to meet the needs of reside\ nts.)Tj 1 0 0 1 36.67 453.07999 Tm (\240)Tj 1 0 0 1 36.67 438.5 Tm (The range and frequency of social and recreational activities has been e\ xtended, but )Tj 1 0 0 1 36.67 423.91998 Tm (would benefit from further improvement to ensure the satisfaction of res\ idents.)Tj /T1_0 10 Tf 1 0 0 1 570.46997 456.30002 Tm (\240)Tj 1 0 0 1 31.2 404.31 Tm (\240)Tj /T1_0 12 Tf 2 Tr 1 0 0 1 33.45 401.09 Tm (What they could do better:)Tj /TT0 12 Tf -2.25 -48.76999 Td [( )-21( )]TJ /T1_0 12 Tf 0 Tr 8.948 0 Td (Greater choice of menus and more opportunities to participate in recreat\ ional and )Tj /TT0 12 Tf -8.948 -14.57999 Td ( )Tj /T1_0 12 Tf (social activities would be welcomed by some residents. )Tj -9.06999 -22.33002 Td (\240)Tj /TT0 12 Tf 0 -19.98999 TD ( )Tj /T1_0 12 Tf (If you want to know what action the person responsible for this care hom\ e is taking )Tj /TT0 12 Tf 0 -17.5 TD ( )Tj /T1_0 12 Tf (following this report, you can contact them using the details set out on\ page 4.)Tj 0 -19.99001 TD (\240)Tj /TT0 12 Tf 0 -20 TD ( )Tj /T1_0 12 Tf [(The report of this inspection is available from our website www.cqc.org.\ uk.)-704(You can get )]TJ /TT0 12 Tf 0 -17.5 TD ( )Tj /T1_0 12 Tf (printed copies from enquiries@cqc.org.uk or by telephoning our order lin\ e \2260870 240 )Tj /TT0 12 Tf 0 -17.48999 TD ( )Tj /T1_0 12 Tf (7535.)Tj ET endstream endobj 1865 0 obj 2093 endobj 1866 0 obj<>stream 0.98431 0.78824 0.08627 RG 1 i 20.58 w 10 M 0 j 0 J []0 d 28.35001 56.81 m 566.92999 56.81 l S 0 0 0 rg 0 0 0 RG 0.5 w BT /T1_0 12 Tf 0 Tc 0 Tw 0 Ts 100 Tz 2 Tr 1 0 0 1 31.2 52.03999 Tm (Care Homes for Older People)Tj /T1_0 11 Tf 0 Tr 1 0 0 1 477.67999 53.03999 Tm (Page )Tj 2 Tr 1 0 0 1 508.20999 53.03999 Tm (9)Tj 0 Tr 1 0 0 1 515.20001 53.03999 Tm ( of )Tj 2 Tr 1 0 0 1 533.48999 53.03999 Tm (26)Tj /T1_0 12 Tf 0 Tr 1 0 0 1 28.35001 801.58997 Tm (\240)Tj /T1_0 14 Tf 2 Tr 1 0 0 1 28.35001 782.57996 Tm (Details of our findings)Tj ET 0.98431 0.78824 0.08627 RG 26 w 32.32001 746.26996 m 562.52997 746.26996 l S 0.99216 0.89804 0.5451 RG 2.25 w 28.99001 761.51996 m 565.84998 761.51996 l S 28.99001 733.26996 m 565.84998 733.26996 l S 30.07001 762.60004 m 30.07001 732.19 l S 564.77997 762.60004 m 564.77997 732.19 l S BT /C2_0 12 Tf 0 Tr 1 0 0 1 34.05 744.38995 Tm <00260052005100570048005100570056>Tj ET 1 1 1 RG 16 w 28.35001 700.01996 m 566.92999 700.01996 l S BT /T1_0 12 Tf 1 0 0 1 28.35001 695.95996 Tm (Choice of home\240 \(standards 1 - 6\))Tj ET 28.35001 678.01996 m 566.92999 678.01996 l S BT /T1_0 12 Tf 1 0 0 1 28.35001 673.95996 Tm (Health and personal care\240 \(standards 7 - 11\))Tj ET 28.35001 656.01996 m 566.92999 656.01996 l S BT /T1_0 12 Tf 1 0 0 1 28.35001 651.95996 Tm (Daily life and social activities\240 \(standards 12 - 15\))Tj ET 28.35001 634.01996 m 566.92999 634.01996 l S BT /T1_0 12 Tf 1 0 0 1 28.35001 629.95996 Tm (Complaints and protection\240 \(standards 16 - 18\))Tj ET 28.35001 612.01996 m 566.92999 612.01996 l S BT /T1_0 12 Tf 1 0 0 1 28.35001 607.95996 Tm (Environment\240 \(standards 19 - 26\))Tj ET 28.35001 590.01996 m 566.92999 590.01996 l S BT /T1_0 12 Tf 1 0 0 1 28.35001 585.95996 Tm (Staffing\240 \(standards 27 - 30\))Tj ET 28.35001 568.01996 m 566.92999 568.01996 l S BT /T1_0 12 Tf 1 0 0 1 28.35001 563.95996 Tm (Management and administration\240 \(standards 31 - 38\))Tj 1 0 0 1 28.35001 543.95996 Tm (Outstanding statutory requirements)Tj 1 0 0 1 28.35001 522.08997 Tm (Requirements and recommendations from this inspection)Tj ET endstream endobj 1867 0 obj 5347 endobj 1868 0 obj<>stream 0.98431 0.78824 0.08627 RG 1 i 20.58 w 10 M 0 j 0 J []0 d 28.35001 56.81 m 566.92999 56.81 l S 0 0 0 rg 0 0 0 RG 0.5 w BT /T1_0 11 Tf 0 Tc 0 Tw 0 Ts 100 Tz 2 Tr 1 0 0 1 31.2 53.03999 Tm (Care Homes for Older People)Tj 0 Tr 1 0 0 1 477.67999 53.03999 Tm (Page )Tj 2 Tr 1 0 0 1 508.20999 53.03999 Tm (10)Tj 0 Tr 1 0 0 1 526.07001 53.03999 Tm (of )Tj 2 Tr 1 0 0 1 540.48999 53.03999 Tm (26)Tj /T1_0 16 Tf 1 0 0 1 28.35001 768.13 Tm (Choice of home)Tj /T1_1 12 Tf 0 Tr 1 0 0 1 28.35001 747.90997 Tm (\240)Tj /T1_0 12 Tf 2 Tr 1 0 0 1 28.35001 730.81 Tm (These are the outcomes that people )Tj 1 0 0 1 250.50998 730.81 Tm (staying in care homes)Tj 1 0 0 1 383.42999 730.81 Tm ( should experience. They )Tj 1 0 0 1 28.35001 713.31 Tm (reflect the things that people have said are important to them:)Tj /T1_1 5 Tf 0 Tr 1 0 0 1 28.35001 700.84998 Tm (\240)Tj ET 0.99608 0.9451 0.76077 RG 206.25 w 32.32001 593.28998 m 562.52997 593.28998 l S 1 1 1 RG 119 w 31.2 550.78998 m 563.64996 550.78998 l S 0.99216 0.89804 0.5451 RG 2.25 w 28.99001 611.41998 m 565.84998 611.41998 l S 28.99001 698.66998 m 565.84998 698.66998 l S 28.99001 611.41998 m 565.84998 611.41998 l S 28.99001 490.16995 m 565.84998 490.16995 l S 30.07001 699.73999 m 30.07001 489.09 l S 564.77997 699.73999 m 564.77997 489.09 l S BT /T1_0 12 Tf 1 0 0 1 35.5 685.47998 Tm (People are confident that the care home can support them. This is becaus\ e there is an )Tj 1 0 0 1 35.5 668.47998 Tm (accurate assessment of their needs that they, or people close to them, h\ ave been )Tj 1 0 0 1 35.5 651.47998 Tm (involved in. This tells the home all about them and the support they nee\ d. People who )Tj 1 0 0 1 35.5 634.47998 Tm (stay at the home only for intermediate care, have a clear assessment tha\ t includes a )Tj 1 0 0 1 35.5 617.47998 Tm (plan on what they hope for and want to achieve when they return home.)Tj 1 0 0 1 35.5 598.22998 Tm (People can decide whether the care home can meet their support and accom\ modation )Tj 1 0 0 1 35.5 581.22998 Tm (needs. This is because they, or people close to them, have been able to \ visit the home )Tj 1 0 0 1 35.5 564.22998 Tm (and have got full, clear, accurate and up to date information about the \ home. If they )Tj 1 0 0 1 35.5 547.22998 Tm (decide to stay in the home they know about their rights and responsibili\ ties because )Tj 1 0 0 1 35.5 530.22998 Tm (there is an easy to understand contract or statement of terms and condit\ ions between )Tj 1 0 0 1 35.5 513.22998 Tm (them and the care home that includes how much they will pay and what the\ home )Tj 1 0 0 1 35.5 496.22998 Tm (provides for the money.)Tj /C2_0 12 Tf 1 0 0 1 28.35001 471.91 Tm <0003>Tj 0 0 0 RG 0.5 w /T1_0 12 Tf 2 Tr 1 0 0 1 28.35001 449.85999 Tm (This is what people )Tj 1 0 0 1 148.48999 449.85999 Tm (staying in this care home)Tj 1 0 0 1 305.45999 449.85999 Tm (experience)Tj 0 Tr 1 0 0 1 370.91 449.85999 Tm (:)Tj /T1_1 8 Tf 1 0 0 1 28.35001 432.67999 Tm (\240)Tj ET 0.99608 0.9451 0.76077 RG 119.98 w 33.45 368.73999 m 563.64996 368.73999 l S 1 1 1 RG 22.5 w 31.2 419.72998 m 565.90002 419.72998 l S 97.48 w 32.32001 357.5 m 564.77997 357.5 l S 0.99216 0.89804 0.5451 RG 2.25 w 30.12 407.35999 m 566.97998 407.35999 l S 31.2 408.44 m 31.2 306.54999 l S 565.90002 408.44 m 565.90002 306.54999 l S 31.2 407.35999 m 565.90002 407.35999 l S 30.12 307.63 m 566.97998 307.63 l S BT /T1_0 12 Tf 1 0 0 1 31.2 416.41998 Tm (Judgement:)Tj 1 0 0 1 35.47 391.67999 Tm (People using this service experience )Tj 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 258.01999 391.67999 Tm (good)Tj 0 Tr 1 0 0 1 291.76999 391.67999 Tm (quality outcomes in this area. We have )Tj 1 0 0 1 35.47 374.17999 Tm (made this judgement using a range of evidence, including a visit to this\ service.)Tj 1 0 0 1 35.47 354.17999 Tm (\240)Tj 1 0 0 1 35.47 334.19 Tm (Prior to admission, the needs of each proposed resident are assessed to \ ensure the )Tj 1 0 0 1 35.47 316.69 Tm (home will be properly able to meet them.)Tj ET 0.99608 0.9451 0.76077 RG 213.53998 w 33.45 174.98999 m 563.64996 174.98999 l S 1 1 1 RG 22.5 w 31.2 272.75998 m 565.90002 272.75998 l S 192.15999 w 32.32001 163.17999 m 564.77997 163.17999 l S 0.99216 0.89804 0.5451 RG 2.25 w 30.12 260.38998 m 566.97998 260.38998 l S 31.2 261.47 m 31.2 64.90001 l S 565.90002 261.47 m 565.90002 64.90001 l S 31.2 260.38998 m 565.90002 260.38998 l S 30.12 65.97 m 566.97998 65.97 l S BT /T1_0 12 Tf 1 0 0 1 31.2 269.44998 Tm (Evidence:)Tj 1 0 0 1 35.47 244.7 Tm (All new admissions are planned to minimise distress to the new resident \ and to ensure )Tj 1 0 0 1 35.47 227.20999 Tm (that staff have available relevant information in order that they can pr\ operly meet )Tj 1 0 0 1 35.47 209.70999 Tm (each persons needs.)Tj 1 0 0 1 35.47 192.22 Tm (\240)Tj 1 0 0 1 35.47 174.72 Tm (The records of two residents admitted since the last inspection included\ clear details of )Tj 1 0 0 1 35.47 157.22 Tm (pre admission assessment carried out by the manager while visiting the p\ rospective )Tj 1 0 0 1 35.47 139.73 Tm (residents at their previous addresses.)Tj 1 0 0 1 35.47 122.23 Tm (\240)Tj 1 0 0 1 35.47 104.74001 Tm (In advance of making the decision to enter the home prospective resident\ s or their )Tj 1 0 0 1 35.47 87.24001 Tm (representatives visited the home to view the premises and meet residents\ and staff.)Tj ET endstream endobj 1869 0 obj 1267 endobj 1870 0 obj<>stream 0.98431 0.78824 0.08627 RG 1 i 20.58 w 10 M 0 j 0 J []0 d 28.35001 56.81 m 566.92999 56.81 l S 0 0 0 rg 0 0 0 RG 0.5 w BT /T1_0 11 Tf 0 Tc 0 Tw 0 Ts 100 Tz 2 Tr 1 0 0 1 31.2 53.03999 Tm (Care Homes for Older People)Tj 0 Tr 1 0 0 1 477.67999 53.03999 Tm (Page )Tj 2 Tr 1 0 0 1 508.20999 53.03999 Tm (11)Tj 0 Tr 1 0 0 1 526.07001 53.03999 Tm (of )Tj 2 Tr 1 0 0 1 540.48999 53.03999 Tm (26)Tj ET 0.99608 0.9451 0.76077 RG 93.86 w 33.45 764.47998 m 563.64996 764.47998 l S 1 1 1 RG 22.5 w 31.2 802.40997 m 565.90002 802.40997 l S 72.48 w 32.32001 752.66998 m 564.77997 752.66998 l S 0.99216 0.89804 0.5451 RG 2.25 w 30.12 790.02997 m 566.97998 790.02997 l S 31.2 791.10999 m 31.2 714.21997 l S 565.90002 791.10999 m 565.90002 714.21997 l S 31.2 790.02997 m 565.90002 790.02997 l S 30.12 715.29999 m 566.97998 715.29999 l S BT /T1_0 12 Tf 0 Tr 1 0 0 1 31.2 799.08997 Tm (Evidence:)Tj 1 0 0 1 33.22 779.10004 Tm (\240)Tj /TT0 12 Tf ( )Tj -2.02 -19.98993 Td ( )Tj /T1_0 12 Tf (Following pre admission assessment of each prospective residents needs a\ nd )Tj /TT0 12 Tf 0 -17.49005 TD ( )Tj /T1_0 12 Tf (circumstances the home writes to them confirming the agreement and abili\ ty to )Tj /TT0 12 Tf 0 -17.5 TD ( )Tj /T1_0 12 Tf (provide accommodation and care.)Tj ET endstream endobj 1871 0 obj 5321 endobj 1872 0 obj<>stream 0.98431 0.78824 0.08627 RG 1 i 20.58 w 10 M 0 j 0 J []0 d 28.35001 56.81 m 566.92999 56.81 l S 0 0 0 rg 0 0 0 RG 0.5 w BT /T1_0 11 Tf 0 Tc 0 Tw 0 Ts 100 Tz 2 Tr 1 0 0 1 31.2 53.03999 Tm (Care Homes for Older People)Tj 0 Tr 1 0 0 1 477.67999 53.03999 Tm (Page )Tj 2 Tr 1 0 0 1 508.20999 53.03999 Tm (12)Tj 0 Tr 1 0 0 1 526.07001 53.03999 Tm (of )Tj 2 Tr 1 0 0 1 540.48999 53.03999 Tm (26)Tj /T1_0 16 Tf 1 0 0 1 28.35001 768.13 Tm (Health and personal care)Tj /T1_1 12 Tf 0 Tr 1 0 0 1 28.35001 747.90997 Tm (\240)Tj /T1_0 12 Tf 2 Tr 1 0 0 1 28.35001 730.81 Tm (These are the outcomes that people )Tj 1 0 0 1 250.50998 730.81 Tm (staying in care homes)Tj 1 0 0 1 383.42999 730.81 Tm ( should experience. They )Tj 1 0 0 1 28.35001 713.31 Tm (reflect the things that people have said are important to them:)Tj /T1_1 5 Tf 0 Tr 1 0 0 1 28.35001 700.84998 Tm (\240)Tj ET 0.99608 0.9451 0.76077 RG 172.25 w 32.32001 610.28998 m 562.52997 610.28998 l S 1 1 1 RG 68 w 31.2 559.28998 m 563.64996 559.28998 l S 0.99216 0.89804 0.5451 RG 2.25 w 28.99001 594.41998 m 565.84998 594.41998 l S 28.99001 698.66998 m 565.84998 698.66998 l S 28.99001 594.41998 m 565.84998 594.41998 l S 28.99001 524.16998 m 565.84998 524.16998 l S 30.07001 699.73999 m 30.07001 523.08997 l S 564.77997 699.73999 m 564.77997 523.08997 l S BT /T1_0 12 Tf 1 0 0 1 35.5 685.47998 Tm (People\222s health, personal and social care needs are met. The home has\ a plan of care )Tj 1 0 0 1 35.5 668.47998 Tm (that the person, or someone close to them, has been involved in making. \ If they take )Tj 1 0 0 1 35.5 651.47998 Tm (medicine, they manage it themselves if they can. If they cannot manage t\ heir )Tj 1 0 0 1 35.5 634.47998 Tm (medicine, the care home supports them with it, in a safe way. People\222\ s right to privacy )Tj 1 0 0 1 35.5 617.47998 Tm (is respected and the support they get from staff is given in a way that \ maintains their )Tj 1 0 0 1 35.5 600.47998 Tm (dignity.)Tj 1 0 0 1 35.5 581.22998 Tm (If people are approaching the end of their life, the care home will resp\ ect their choices )Tj 1 0 0 1 35.5 564.22998 Tm (and help them feel comfortable and secure. They, and people close to the\ m, are )Tj 1 0 0 1 35.5 547.22998 Tm (reassured that their death will be handled with sensitivity, dignity and\ respect, and )Tj 1 0 0 1 35.5 530.22998 Tm (take account of their spiritual and cultural wishes. )Tj /C2_0 12 Tf 1 0 0 1 28.35001 505.91 Tm <0003>Tj 0 0 0 RG 0.5 w /T1_0 12 Tf 2 Tr 1 0 0 1 28.35001 483.85999 Tm (This is what people )Tj 1 0 0 1 148.48999 483.85999 Tm (staying in this care home)Tj 1 0 0 1 305.45999 483.85999 Tm (experience)Tj 0 Tr 1 0 0 1 370.91 483.85999 Tm (:)Tj /T1_1 8 Tf 1 0 0 1 28.35001 466.67999 Tm (\240)Tj ET 0.99608 0.9451 0.76077 RG 207.45999 w 33.45 359 m 563.64996 359 l S 1 1 1 RG 22.5 w 31.2 453.72998 m 565.90002 453.72998 l S 184.95999 w 32.32001 347.75998 m 564.77997 347.75998 l S 0.99216 0.89804 0.5451 RG 2.25 w 30.12 441.35999 m 566.97998 441.35999 l S 31.2 442.44 m 31.2 253.06998 l S 565.90002 442.44 m 565.90002 253.06998 l S 31.2 441.35999 m 565.90002 441.35999 l S 30.12 254.14998 m 566.97998 254.14998 l S BT /T1_0 12 Tf 1 0 0 1 31.2 450.41998 Tm (Judgement:)Tj 1 0 0 1 35.47 425.67999 Tm (People using this service experience )Tj 0 0 0 RG 0.5 w /TT0 12 Tf 2 Tr 221.55202 0 Td (good)Tj /T1_0 12 Tf 0 Tr 33.746 0 Td (quality outcomes in this area. We have )Tj 1 0 0 1 35.47 408.17999 Tm (made this judgement using a range of evidence, including a visit to this\ service.)Tj 1 0 0 1 35.47 388.17999 Tm (\240)Tj 1 0 0 1 35.47 368.19 Tm (The care needs of residents are met by suitably trained staff; doctors a\ nd other )Tj 1 0 0 1 35.47 350.69 Tm (professionals visit as necessary and residents receive the medicines the\ y have been )Tj 1 0 0 1 35.47 333.20001 Tm (prescribed.)Tj 1 0 0 1 35.47 315.70001 Tm (\240)Tj 1 0 0 1 35.47 298.20001 Tm (Care is planned to promote the individuality of each resident and to pro\ vide staff with )Tj 1 0 0 1 35.47 280.70999 Tm (sufficient information to enable the needs of each person to be properly\ met but more )Tj 1 0 0 1 35.47 263.20999 Tm (must be done to ensure that appropriate control of infection precautions\ are in place.)Tj ET 0.99608 0.9451 0.76077 RG 160.05 w 33.45 148.25 m 563.64996 148.25 l S 1 1 1 RG 22.5 w 31.2 219.28 m 565.90002 219.28 l S 138.67999 w 32.32001 136.44 m 564.77997 136.44 l S 0.99216 0.89804 0.5451 RG 2.25 w 30.12 206.90999 m 566.97998 206.90999 l S 31.2 207.98999 m 31.2 64.90001 l S 565.90002 207.98999 m 565.90002 64.90001 l S 31.2 206.90999 m 565.90002 206.90999 l S 30.12 65.97 m 566.97998 65.97 l S BT /T1_0 12 Tf 1 0 0 1 31.2 215.97 Tm (Evidence:)Tj 1 0 0 1 35.47 191.22 Tm (The care records of 3 people who live at the home were examined and foun\ d to )Tj 1 0 0 1 35.47 173.73 Tm (contain risk assessments forming the basis for care plans and daily reco\ rds describing )Tj 1 0 0 1 35.47 156.23 Tm (the care of each person. There was evidence that individual residents or\ their )Tj 1 0 0 1 35.47 138.73999 Tm (representatives had been involved in the development and review of plann\ ed care )Tj 1 0 0 1 35.47 121.24001 Tm (provision.)Tj 1 0 0 1 35.47 103.74001 Tm (\240)Tj 1 0 0 1 35.47 86.25 Tm (The care plans were clear and comprehensive)Tj /TT0 12 Tf (.)Tj /T1_0 12 Tf ( )Tj ET endstream endobj 1873 0 obj 2110 endobj 1874 0 obj<>stream 0.98431 0.78824 0.08627 RG 1 i 20.58 w 10 M 0 j 0 J []0 d 28.35001 56.81 m 566.92999 56.81 l S 0 0 0 rg 0 0 0 RG 0.5 w BT /T1_0 11 Tf 0 Tc 0 Tw 0 Ts 100 Tz 2 Tr 1 0 0 1 31.2 53.03999 Tm (Care Homes for Older People)Tj 0 Tr 1 0 0 1 477.67999 53.03999 Tm (Page )Tj 2 Tr 1 0 0 1 508.20999 53.03999 Tm (13)Tj 0 Tr 1 0 0 1 526.07001 53.03999 Tm (of )Tj 2 Tr 1 0 0 1 540.48999 53.03999 Tm (26)Tj ET 0.99608 0.9451 0.76077 RG 478.76999 w 33.45 572.01996 m 563.64996 572.01996 l S 1 1 1 RG 22.5 w 31.2 802.40997 m 565.90002 802.40997 l S 457.39996 w 32.32001 560.20996 m 564.77997 560.20996 l S 0.99216 0.89804 0.5451 RG 2.25 w 30.12 790.02997 m 566.97998 790.02997 l S 31.2 791.10999 m 31.2 329.31 l S 565.90002 791.10999 m 565.90002 329.31 l S 31.2 790.02997 m 565.90002 790.02997 l S 30.12 330.38998 m 566.97998 330.38998 l S BT /T1_0 12 Tf 0 Tr 1 0 0 1 31.2 799.08997 Tm (Evidence:)Tj 2.02 -17.5 Td (\240)Tj 0 -17.5 TD (Medicine handling is carried out by staff trained in this work. Medicati\ on records were )Tj 0 -17.48999 TD (properly kept indicating that residents receive prescribed medicines at \ the correct )Tj 0 -17.5 TD (times and in correct amounts. To promote good practice it is recommended\ that each )Tj 0 -17.48999 TD (record includes the allergy status of the resident e.g. None Known, and \ that for every )Tj 0 -17.5 TD (occasion on which a prescribed medicine is not administered the reason f\ or omission is )Tj T* (recorded.)Tj 0 -17.48999 TD (\240)Tj 0 -17.5 TD (The Controlled Drug register had been properly kept and Controlled Drugs\ were )Tj 0 -17.49005 TD (correctly stored although a drug that is not of the Controlled status wa\ s also stored in )Tj 0 -17.5 TD (the CD cabinet and a Controlled Drug no longer prescribed for the reside\ nt had not )Tj T* (been promptly disposed of. Associated requirements are contained in this\ report.)Tj 0 -17.48999 TD (\240)Tj 0 -17.5 TD (Residents spoken to during the inspection said they are treated with res\ pect and their )Tj 0 -17.48999 TD (privacy is protected. One said that living at Denewood was like being at\ home.)Tj ET endstream endobj 1875 0 obj 5359 endobj 1876 0 obj<>stream 0.98431 0.78824 0.08627 RG 1 i 20.58 w 10 M 0 j 0 J []0 d 28.35001 56.81 m 566.92999 56.81 l S 0 0 0 rg 0 0 0 RG 0.5 w BT /T1_0 11 Tf 0 Tc 0 Tw 0 Ts 100 Tz 2 Tr 1 0 0 1 31.2 53.03999 Tm (Care Homes for Older People)Tj 0 Tr 1 0 0 1 477.67999 53.03999 Tm (Page )Tj 2 Tr 1 0 0 1 508.20999 53.03999 Tm (14)Tj 0 Tr 1 0 0 1 526.07001 53.03999 Tm (of )Tj 2 Tr 1 0 0 1 540.48999 53.03999 Tm (26)Tj /T1_0 16 Tf 1 0 0 1 28.35001 768.13 Tm (Daily life and social activities)Tj /T1_1 12 Tf 0 Tr 1 0 0 1 28.35001 747.90997 Tm (\240)Tj /T1_0 12 Tf 2 Tr 1 0 0 1 28.35001 730.81 Tm (These are the outcomes that people )Tj 1 0 0 1 250.50998 730.81 Tm (staying in care homes)Tj 1 0 0 1 383.42999 730.81 Tm ( should experience. They )Tj 1 0 0 1 28.35001 713.31 Tm (reflect the things that people have said are important to them:)Tj /T1_1 5 Tf 0 Tr 1 0 0 1 28.35001 700.84998 Tm (\240)Tj ET 0.99608 0.9451 0.76077 RG 138.25 w 32.32001 627.28998 m 562.52997 627.28998 l S 1 1 1 RG 17 w 31.2 567.78998 m 563.64996 567.78998 l S 0.99216 0.89804 0.5451 RG 2.25 w 28.99001 577.41998 m 565.84998 577.41998 l S 28.99001 698.66998 m 565.84998 698.66998 l S 28.99001 577.41998 m 565.84998 577.41998 l S 28.99001 558.16998 m 565.84998 558.16998 l S 30.07001 699.73999 m 30.07001 557.08997 l S 564.77997 699.73999 m 564.77997 557.08997 l S BT /T1_0 12 Tf 1 0 0 1 35.5 685.47998 Tm (Each person is treated as an individual and the care home is responsive \ to his or her )Tj 1 0 0 1 35.5 668.47998 Tm (race, culture, religion, age, disability, gender and sexual orientation.\ They are part of )Tj 1 0 0 1 35.5 651.47998 Tm (their local community. The care home supports people to follow personal \ interests and )Tj 1 0 0 1 35.5 634.47998 Tm (activities. People are able to keep in touch with family, friends and re\ presentatives. )Tj 1 0 0 1 35.5 617.47998 Tm (They are as independent as they can be, lead their chosen lifestyle and \ have the )Tj 1 0 0 1 35.5 600.47998 Tm (opportunity to make the most of their abilities. People have nutritious \ and attractive )Tj 1 0 0 1 35.5 583.47998 Tm (meals and snacks, at a time and place to suit them.)Tj 1 0 0 1 35.5 564.22998 Tm (There are no additional outcomes.)Tj /C2_0 12 Tf 1 0 0 1 28.35001 539.90997 Tm <0003>Tj 0 0 0 RG 0.5 w /T1_0 12 Tf 2 Tr 1 0 0 1 28.35001 517.85999 Tm (This is what people )Tj 1 0 0 1 148.48999 517.85999 Tm (staying in this care home)Tj 1 0 0 1 305.45999 517.85999 Tm (experience)Tj 0 Tr 1 0 0 1 370.91 517.85999 Tm (:)Tj /T1_1 8 Tf 1 0 0 1 28.35001 500.67996 Tm (\240)Tj ET 0.99608 0.9451 0.76077 RG 242.45 w 33.45 375.50998 m 563.64996 375.50998 l S 1 1 1 RG 22.5 w 31.2 487.72998 m 565.90002 487.72998 l S 219.95 w 32.32001 364.25998 m 564.77997 364.25998 l S 0.99216 0.89804 0.5451 RG 2.25 w 30.12 475.35999 m 566.97998 475.35999 l S 31.2 476.44 m 31.2 252.08 l S 565.90002 476.44 m 565.90002 252.08 l S 31.2 475.35999 m 565.90002 475.35999 l S 30.12 253.15999 m 566.97998 253.15999 l S BT /T1_0 12 Tf 1 0 0 1 31.2 484.41998 Tm (Judgement:)Tj 1 0 0 1 35.47 459.67999 Tm (People using this service experience )Tj 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 258.01999 459.67999 Tm (adequate)Tj 0 Tr 1 0 0 1 318.25 459.67999 Tm (quality outcomes in this area. We have )Tj 1 0 0 1 35.47 442.17999 Tm (made this judgement using a range of evidence, including a visit to this\ service.)Tj 1 0 0 1 35.47 422.17999 Tm (\240)Tj 1 0 0 1 35.47 402.19 Tm (More should be done to provide opportunities for the residents to engage\ in )Tj 1 0 0 1 35.47 384.69 Tm (recreational and social activities to reduce the probability that they b\ ecome bored, )Tj 1 0 0 1 35.47 367.20001 Tm (apathetic and restless.)Tj 1 0 0 1 35.47 349.70001 Tm (\240)Tj 1 0 0 1 35.47 332.20001 Tm (Residents are encouraged to maintain contact with the local community an\ d visits by )Tj 1 0 0 1 35.47 314.70999 Tm (their friends and relatives are welcomed by the home.)Tj 1 0 0 1 35.47 297.20999 Tm (\240)Tj 1 0 0 1 35.47 279.72 Tm (Meals are nutritional and appetising but opportunities for choice of mea\ ls should be )Tj 1 0 0 1 35.47 262.22 Tm (improved.)Tj ET 0.99608 0.9451 0.76077 RG 159.06 w 33.45 147.75998 m 563.64996 147.75998 l S 1 1 1 RG 22.5 w 31.2 218.28998 m 565.90002 218.28998 l S 137.69 w 32.32001 135.95 m 564.77997 135.95 l S 0.99216 0.89804 0.5451 RG 2.25 w 30.12 205.92 m 566.97998 205.92 l S 31.2 206.98999 m 31.2 64.90001 l S 565.90002 206.98999 m 565.90002 64.90001 l S 31.2 205.92 m 565.90002 205.92 l S 30.12 65.97 m 566.97998 65.97 l S BT /T1_0 12 Tf 1 0 0 1 31.2 214.98 Tm (Evidence:)Tj 1 0 0 1 35.47 190.23 Tm (The home does not employ an Activity Organiser and at the time of this i\ nspection no )Tj 1 0 0 1 35.47 172.73999 Tm (programme of activities was displayed in communal areas; Mrs Bleach said\ that each )Tj 1 0 0 1 35.47 155.23999 Tm (resident is provided with a weekly programme which they keep in their be\ drooms. )Tj 1 0 0 1 35.47 137.73999 Tm (Residents spoken with during the inspection did not know if any activiti\ es were )Tj 1 0 0 1 35.47 120.25 Tm (scheduled and none took place during the inspection. Some residents comm\ ented that )Tj 1 0 0 1 35.47 102.75 Tm (they would like more organised activities and it was noted that a commen\ t received )Tj 1 0 0 1 35.47 85.25999 Tm (from an opinion survey conducted by the home during 2008 requested great\ er activity)Tj /TT0 12 Tf ( )Tj ET endstream endobj 1877 0 obj 2495 endobj 1878 0 obj<>stream 0.98431 0.78824 0.08627 RG 1 i 20.58 w 10 M 0 j 0 J []0 d 28.35001 56.81 m 566.92999 56.81 l S 0 0 0 rg 0 0 0 RG 0.5 w BT /T1_0 11 Tf 0 Tc 0 Tw 0 Ts 100 Tz 2 Tr 1 0 0 1 31.2 53.03999 Tm (Care Homes for Older People)Tj 0 Tr 1 0 0 1 477.67999 53.03999 Tm (Page )Tj 2 Tr 1 0 0 1 508.20999 53.03999 Tm (15)Tj 0 Tr 1 0 0 1 526.07001 53.03999 Tm (of )Tj 2 Tr 1 0 0 1 540.48999 53.03999 Tm (26)Tj ET 0.99608 0.9451 0.76077 RG 338.80002 w 33.45 642.01001 m 563.64996 642.01001 l S 1 1 1 RG 22.5 w 31.2 802.40997 m 565.90002 802.40997 l S 317.42999 w 32.32001 630.19 m 564.77997 630.19 l S 0.99216 0.89804 0.5451 RG 2.25 w 30.12 790.02997 m 566.97998 790.02997 l S 31.2 791.10999 m 31.2 469.28 l S 565.90002 791.10999 m 565.90002 469.28 l S 31.2 790.02997 m 565.90002 790.02997 l S 30.12 470.35999 m 566.97998 470.35999 l S BT /T1_0 12 Tf 0 Tr 1 0 0 1 31.2 799.08997 Tm (Evidence:)Tj 1 0 0 1 33.22 779.10004 Tm (provision.)Tj 1 0 0 1 33.22 761.60004 Tm (\240)Tj 1 0 0 1 33.22 744.10999 Tm (No menu was seen to be displayed in the home and residents did not know \ what the )Tj 1 0 0 1 33.22 726.60999 Tm (lunchtime choices were. Residents indicated that in general they are sat\ isfied with the )Tj 1 0 0 1 33.22 709.10999 Tm (food which is plentiful and well cooked, but the impression received was\ that for main )Tj 1 0 0 1 33.22 691.62 Tm (meals one meal is provided, with routine alternatives such as salad or s\ andwiches )Tj 1 0 0 1 33.22 674.12 Tm (available to residents upon request.)Tj 1 0 0 1 33.22 656.63 Tm (\240)Tj 1 0 0 1 33.22 639.13 Tm (This report contains recommendations for the provision of more meaningfu\ l daytime )Tj 1 0 0 1 33.22 621.63 Tm (activities suited to the individual interests, needs and capabilities of\ the residents, and )Tj 1 0 0 1 33.22 604.14001 Tm (for a greater focus on the provision of meal choices and advance informa\ tion to )Tj 1 0 0 1 33.22 586.64001 Tm (residents, enabling them to select their preferred meal from a variety o\ f options.)Tj 1 0 0 1 33.22 569.14996 Tm (\240)Tj 1 0 0 1 33.22 551.64996 Tm (Visitors are welcome at any time and residents spoken to during the insp\ ection said )Tj 1 0 0 1 33.22 534.14996 Tm (their visitors are always made to feel welcome and placed at ease by the\ staff.)Tj 1 0 0 1 33.22 516.65997 Tm (\240)Tj 1 0 0 1 33.22 499.16 Tm (Residents believe they are shown respect and properly treated; comments \ made )Tj 1 0 0 1 33.22 481.66998 Tm (during the inspection included I like the atmosphere.)Tj ET endstream endobj 1879 0 obj 4003 endobj 1880 0 obj<>stream 0.98431 0.78824 0.08627 RG 1 i 20.58 w 10 M 0 j 0 J []0 d 28.35001 56.81 m 566.92999 56.81 l S 0 0 0 rg 0 0 0 RG 0.5 w BT /T1_0 11 Tf 0 Tc 0 Tw 0 Ts 100 Tz 2 Tr 1 0 0 1 31.2 53.03999 Tm (Care Homes for Older People)Tj 0 Tr 1 0 0 1 477.67999 53.03999 Tm (Page )Tj 2 Tr 1 0 0 1 508.20999 53.03999 Tm (16)Tj 0 Tr 1 0 0 1 526.07001 53.03999 Tm (of )Tj 2 Tr 1 0 0 1 540.48999 53.03999 Tm (26)Tj /T1_0 16 Tf 1 0 0 1 28.35001 768.13 Tm (Complaints and protection)Tj /T1_1 12 Tf 0 Tr 1 0 0 1 28.35001 747.90997 Tm (\240)Tj /T1_0 12 Tf 2 Tr 1 0 0 1 28.35001 730.81 Tm (These are the outcomes that people )Tj 1 0 0 1 250.50998 730.81 Tm (staying in care homes)Tj 1 0 0 1 383.42999 730.81 Tm ( should experience. They )Tj 1 0 0 1 28.35001 713.31 Tm (reflect the things that people have said are important to them:)Tj /T1_1 5 Tf 0 Tr 1 0 0 1 28.35001 700.84998 Tm (\240)Tj ET 0.99608 0.9451 0.76077 RG 87.25 w 32.32001 652.78998 m 562.52997 652.78998 l S 1 1 1 RG 17 w 31.2 618.78998 m 563.64996 618.78998 l S 0.99216 0.89804 0.5451 RG 2.25 w 28.99001 628.41998 m 565.84998 628.41998 l S 28.99001 698.66998 m 565.84998 698.66998 l S 28.99001 628.41998 m 565.84998 628.41998 l S 28.99001 609.16998 m 565.84998 609.16998 l S 30.07001 699.73999 m 30.07001 608.08997 l S 564.77997 699.73999 m 564.77997 608.08997 l S BT /T1_0 12 Tf 1 0 0 1 35.5 685.47998 Tm (If people have concerns with their care, they or people close to them kn\ ow how to )Tj 1 0 0 1 35.5 668.47998 Tm (complain. Any concern is looked into and action taken to put things righ\ t. The care )Tj 1 0 0 1 35.5 651.47998 Tm (home safeguards people from abuse and neglect and takes action to follow\ up any )Tj 1 0 0 1 35.5 634.47998 Tm (allegations.)Tj 1 0 0 1 35.5 615.22998 Tm (People\222s legal rights are protected, including being able to vote in \ elections.)Tj /C2_0 12 Tf 1 0 0 1 28.35001 590.90997 Tm <0003>Tj 0 0 0 RG 0.5 w /T1_0 12 Tf 2 Tr 1 0 0 1 28.35001 568.85999 Tm (This is what people )Tj 1 0 0 1 148.48999 568.85999 Tm (staying in this care home)Tj 1 0 0 1 305.45999 568.85999 Tm (experience)Tj 0 Tr 1 0 0 1 370.91 568.85999 Tm (:)Tj /T1_1 8 Tf 1 0 0 1 28.35001 551.67999 Tm (\240)Tj ET 0.99608 0.9451 0.76077 RG 119.98 w 33.45 487.73999 m 563.64996 487.73999 l S 1 1 1 RG 22.5 w 31.2 538.72998 m 565.90002 538.72998 l S 97.48 w 32.32001 476.5 m 564.77997 476.5 l S 0.99216 0.89804 0.5451 RG 2.25 w 30.12 526.35999 m 566.97998 526.35999 l S 31.2 527.44 m 31.2 425.54999 l S 565.90002 527.44 m 565.90002 425.54999 l S 31.2 526.35999 m 565.90002 526.35999 l S 30.12 426.63 m 566.97998 426.63 l S BT /T1_0 12 Tf 1 0 0 1 31.2 535.41998 Tm (Judgement:)Tj 1 0 0 1 35.47 510.67996 Tm (People using this service experience )Tj 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 258.01999 510.67996 Tm (good)Tj 0 Tr 1 0 0 1 291.76999 510.67996 Tm (quality outcomes in this area. We have )Tj 1 0 0 1 35.47 493.17999 Tm (made this judgement using a range of evidence, including a visit to this\ service.)Tj 1 0 0 1 35.47 473.17999 Tm (\240)Tj 1 0 0 1 35.47 453.19 Tm (People know how to complain and are confident their complaints would be \ listened to.)Tj 1 0 0 1 35.47 435.69 Tm (\240)Tj ET 0.99608 0.9451 0.76077 RG 132.47 w 33.45 334.51999 m 563.64996 334.51999 l S 1 1 1 RG 22.5 w 31.2 391.75998 m 565.90002 391.75998 l S 109.98 w 32.32001 323.28 m 564.77997 323.28 l S 0.99216 0.89804 0.5451 RG 2.25 w 30.12 379.38998 m 566.97998 379.38998 l S 31.2 380.47 m 31.2 266.09 l S 565.90002 380.47 m 565.90002 266.09 l S 31.2 379.38998 m 565.90002 379.38998 l S 30.12 267.16 m 566.97998 267.16 l S BT /T1_0 12 Tf 1 0 0 1 31.2 388.44998 Tm (Evidence:)Tj 1 0 0 1 35.47 363.70001 Tm (The home has a complaints policy and procedure and records are kept of i\ nvestigation )Tj 1 0 0 1 35.47 346.20999 Tm (and outcome of complaints.)Tj 1 0 0 1 35.47 328.70999 Tm (\240)Tj 1 0 0 1 35.47 311.22 Tm (The home has a written policy and procedure for the protection of vulner\ able adults.)Tj 1 0 0 1 35.47 293.72 Tm (\240)Tj 1 0 0 1 35.47 276.22 Tm (\240)Tj ET endstream endobj 1881 0 obj 4922 endobj 1882 0 obj<>stream 0.98431 0.78824 0.08627 RG 1 i 20.58 w 10 M 0 j 0 J []0 d 28.35001 56.81 m 566.92999 56.81 l S 0 0 0 rg 0 0 0 RG 0.5 w BT /T1_0 11 Tf 0 Tc 0 Tw 0 Ts 100 Tz 2 Tr 1 0 0 1 31.2 53.03999 Tm (Care Homes for Older People)Tj 0 Tr 1 0 0 1 477.67999 53.03999 Tm (Page )Tj 2 Tr 1 0 0 1 508.20999 53.03999 Tm (17)Tj 0 Tr 1 0 0 1 526.07001 53.03999 Tm (of )Tj 2 Tr 1 0 0 1 540.48999 53.03999 Tm (26)Tj /T1_0 16 Tf 1 0 0 1 28.35001 768.13 Tm (Environment)Tj /T1_1 12 Tf 0 Tr 1 0 0 1 28.35001 747.90997 Tm (\240)Tj /T1_0 12 Tf 2 Tr 1 0 0 1 28.35001 730.81 Tm (These are the outcomes that people )Tj 1 0 0 1 250.50998 730.81 Tm (staying in care homes)Tj 1 0 0 1 383.42999 730.81 Tm ( should experience. They )Tj 1 0 0 1 28.35001 713.31 Tm (reflect the things that people have said are important to them:)Tj /T1_1 5 Tf 0 Tr 1 0 0 1 28.35001 700.84998 Tm (\240)Tj ET 0.99608 0.9451 0.76077 RG 104.25 w 32.32001 644.28998 m 562.52997 644.28998 l S 1 1 1 RG 68 w 31.2 627.28998 m 563.64996 627.28998 l S 0.99216 0.89804 0.5451 RG 2.25 w 28.99001 662.41998 m 565.84998 662.41998 l S 28.99001 698.66998 m 565.84998 698.66998 l S 28.99001 662.41998 m 565.84998 662.41998 l S 28.99001 592.16998 m 565.84998 592.16998 l S 30.07001 699.73999 m 30.07001 591.08997 l S 564.77997 699.73999 m 564.77997 591.08997 l S BT /T1_0 12 Tf 1 0 0 1 35.5 685.47998 Tm (People stay in a safe and well-maintained home that is homely, clean, pl\ easant and )Tj 1 0 0 1 35.5 668.47998 Tm (hygienic. )Tj 1 0 0 1 35.5 649.22998 Tm (People stay in a home that has enough space and facilities for them to l\ ead the life )Tj 1 0 0 1 35.5 632.22998 Tm (they choose and to meet their needs. The home makes sure they have the r\ ight )Tj 1 0 0 1 35.5 615.22998 Tm (specialist equipment that encourages and promotes their independence. Th\ eir room )Tj 1 0 0 1 35.5 598.22998 Tm (feels like their own, it is comfortable and they feel safe when they use\ it.)Tj /C2_0 12 Tf 1 0 0 1 28.35001 573.90997 Tm <0003>Tj 0 0 0 RG 0.5 w /T1_0 12 Tf 2 Tr 1 0 0 1 28.35001 551.85999 Tm (This is what people )Tj 1 0 0 1 148.48999 551.85999 Tm (staying in this care home)Tj 1 0 0 1 305.45999 551.85999 Tm (experience)Tj 0 Tr 1 0 0 1 370.91 551.85999 Tm (:)Tj /T1_1 8 Tf 1 0 0 1 28.35001 534.67999 Tm (\240)Tj ET 0.99608 0.9451 0.76077 RG 119.98 w 33.45 470.73999 m 563.64996 470.73999 l S 1 1 1 RG 22.5 w 31.2 521.72998 m 565.90002 521.72998 l S 97.48 w 32.32001 459.5 m 564.77997 459.5 l S 0.99216 0.89804 0.5451 RG 2.25 w 30.12 509.35999 m 566.97998 509.35999 l S 31.2 510.44 m 31.2 408.54999 l S 565.90002 510.44 m 565.90002 408.54999 l S 31.2 509.35999 m 565.90002 509.35999 l S 30.12 409.63 m 566.97998 409.63 l S BT /T1_0 12 Tf 1 0 0 1 31.2 518.41998 Tm (Judgement:)Tj 1 0 0 1 35.47 493.67999 Tm (People using this service experience )Tj 0 0 0 RG 0.5 w /TT0 12 Tf 2 Tr 221.55202 0 Td (good)Tj /T1_0 12 Tf 0 Tr 33.746 0 Td (quality outcomes in this area. We have )Tj 1 0 0 1 35.47 476.17999 Tm (made this judgement using a range of evidence, including a visit to this\ service.)Tj 1 0 0 1 35.47 456.17999 Tm (\240)Tj 1 0 0 1 35.47 436.19 Tm (The home is comfortable and clean)Tj /TT1 12 Tf (.)Tj ET 0.99608 0.9451 0.76077 RG 315.53998 w 33.45 225.98999 m 563.64996 225.98999 l S 1 1 1 RG 22.5 w 31.2 374.75998 m 565.90002 374.75998 l S 294.16 w 32.32001 214.17998 m 564.77997 214.17998 l S 0.99216 0.89804 0.5451 RG 2.25 w 30.12 362.38998 m 566.97998 362.38998 l S 31.2 363.47 m 31.2 64.90001 l S 565.90002 363.47 m 565.90002 64.90001 l S 31.2 362.38998 m 565.90002 362.38998 l S 30.12 65.97 m 566.97998 65.97 l S BT /T1_0 12 Tf 31.2 388.94998 Td (Evidence:)Tj /TT2 12 Tf 4.27 -24.74997 Td ( )Tj -7.37 -24.74997 Td ( )Tj /T1_0 12 Tf (Denewood is a traditionally built house which has been extended. To the \ rear of the )Tj /TT2 12 Tf 0 -17.49002 TD ( )Tj /T1_0 12 Tf (premises is an enclosed garden with lawns, outdoor seating, flower beds \ and raised )Tj /TT2 12 Tf 0 -17.5 TD ( )Tj /T1_0 12 Tf (beds specifically provided for use by residents who enjoy gardening.)Tj 0 -17.48999 TD (\240)Tj 0 -17.5 TD (Bedrooms are on the ground and first floors; there is a stair lift betwe\ en the floors but )Tj T* (to access a number of the first floor bedrooms it remains necessary to n\ egotiate a )Tj 0 -17.49001 TD (separate step, so only people able to do this can be accommodated on the\ upper floor )Tj 0 -17.5 TD (of the home.)Tj 0 -17.49001 TD (\240)Tj 0 -17.5 TD (On each floor is a bathroom equipped with a bath hoist to provide assist\ ed bathing )Tj T* (facilities for residents with impaired mobility.)Tj 0 -17.48999 TD (\240)Tj 0 -17.5 TD (The previous inspection report contained a requirement for arrangements \ to be made )Tj 0 -17.49001 TD (to safeguard people against risks of scalding from potentially hot radia\ tors. Mrs Bleach )Tj 0 -17.5 TD (said she has arranged for radiator covers to be installed to overcome th\ ese risks.)Tj T* (\240)Tj ET endstream endobj 1883 0 obj 1776 endobj 1884 0 obj<>stream 0.98431 0.78824 0.08627 RG 1 i 20.58 w 10 M 0 j 0 J []0 d 28.35001 56.81 m 566.92999 56.81 l S 0 0 0 rg 0 0 0 RG 0.5 w BT /T1_0 11 Tf 0 Tc 0 Tw 0 Ts 100 Tz 2 Tr 1 0 0 1 31.2 53.03999 Tm (Care Homes for Older People)Tj 0 Tr 1 0 0 1 477.67999 53.03999 Tm (Page )Tj 2 Tr 1 0 0 1 508.20999 53.03999 Tm (18)Tj 0 Tr 1 0 0 1 526.07001 53.03999 Tm (of )Tj 2 Tr 1 0 0 1 540.48999 53.03999 Tm (26)Tj ET 0.99608 0.9451 0.76077 RG 286.31 w 33.45 668.25 m 563.64996 668.25 l S 1 1 1 RG 22.5 w 31.2 802.40997 m 565.90002 802.40997 l S 264.94 w 32.32001 656.44 m 564.77997 656.44 l S 0.99216 0.89804 0.5451 RG 2.25 w 30.12 790.02997 m 566.97998 790.02997 l S 31.2 791.10999 m 31.2 521.76996 l S 565.90002 791.10999 m 565.90002 521.76996 l S 31.2 790.02997 m 565.90002 790.02997 l S 30.12 522.83997 m 566.97998 522.83997 l S BT /T1_0 12 Tf 0 Tr 1 0 0 1 31.2 799.08997 Tm (Evidence:)Tj 2.02 -17.48999 Td (\240)Tj /TT0 12 Tf 0 -17.5 TD ( )Tj /T1_0 12 Tf (Residents without en suite toilet facilities are offered use of a portab\ le commode; the )Tj /TT0 12 Tf 0 -17.48999 TD ( )Tj /T1_0 12 Tf (home does not have a sluice room or a commode washer and it is therefore\ )Tj /TT0 12 Tf ( )Tj -2.02 -17.48999 Td ( )Tj /T1_0 12 Tf (re)Tj /TT0 12 Tf (commended)Tj /T1_0 12 Tf ( that the home develop and implement a policy and procedure for the )Tj /TT0 12 Tf T* ( )Tj /T1_0 12 Tf (management of commodes, to ensure that all risks of infection are proper\ ly managed.)Tj T* (\240)Tj /TT0 12 Tf 0 -17.5 TD ( )Tj /T1_0 12 Tf (The home appeared clean and free from any unpleasant odours.)Tj 0 -17.49005 TD (\240)Tj /TT0 12 Tf 0 -17.5 TD ( )Tj /T1_0 12 Tf (The laundry was well managed and adequate supplies of clean linen were s\ een to be )Tj /TT0 12 Tf T* ( )Tj /T1_0 12 Tf (available.)Tj ET endstream endobj 1885 0 obj<>stream iText 1.3.6 (by lowagie.com) distributed with the Software Developer's Journal endstream endobj xref 6 1 0000689009 00000 n 12 1 0000689228 00000 n 14 1 0000689401 00000 n 16 1 0000689548 00000 n 18 1 0000689695 00000 n 23 1 0000689831 00000 n 25 1 0000690053 00000 n 27 1 0000690189 00000 n 29 1 0000690337 00000 n 32 1 0000690484 00000 n 35 1 0000690643 00000 n 37 1 0000690792 00000 n 39 1 0000690964 00000 n 41 1 0000691101 00000 n 43 1 0000691273 00000 n 45 1 0000691410 00000 n 47 1 0000691570 00000 n 49 1 0000691766 00000 n 92 2 0000691916 00000 n 0000692010 00000 n 1801 85 0000692234 00000 n 0000693448 00000 n 0000693619 00000 n 0000693642 00000 n 0000695262 00000 n 0000695285 00000 n 0000696906 00000 n 0000696929 00000 n 0000698551 00000 n 0000698574 00000 n 0000700197 00000 n 0000700220 00000 n 0000701844 00000 n 0000701867 00000 n 0000703492 00000 n 0000703515 00000 n 0000705141 00000 n 0000705164 00000 n 0000706791 00000 n 0000706814 00000 n 0000708442 00000 n 0000708465 00000 n 0000710117 00000 n 0000710140 00000 n 0000711784 00000 n 0000711807 00000 n 0000713469 00000 n 0000713492 00000 n 0000715128 00000 n 0000715151 00000 n 0000716786 00000 n 0000716809 00000 n 0000718473 00000 n 0000718496 00000 n 0000720161 00000 n 0000720184 00000 n 0000721855 00000 n 0000721878 00000 n 0000723578 00000 n 0000723601 00000 n 0000725318 00000 n 0000725341 00000 n 0000727087 00000 n 0000727110 00000 n 0000728885 00000 n 0000728908 00000 n 0000730712 00000 n 0000730735 00000 n 0000732568 00000 n 0000732591 00000 n 0000737776 00000 n 0000737799 00000 n 0000743337 00000 n 0000743360 00000 n 0000746774 00000 n 0000746797 00000 n 0000755396 00000 n 0000755419 00000 n 0000757284 00000 n 0000757307 00000 n 0000760619 00000 n 0000760642 00000 n 0000762441 00000 n 0000762464 00000 n 0000767438 00000 n 0000767461 00000 n 0000769611 00000 n 0000769634 00000 n 0000775038 00000 n 0000775061 00000 n 0000776385 00000 n 0000776408 00000 n 0000781786 00000 n 0000781809 00000 n 0000783976 00000 n 0000783999 00000 n 0000789415 00000 n 0000789438 00000 n 0000791990 00000 n 0000792013 00000 n 0000796073 00000 n 0000796096 00000 n 0000801075 00000 n 0000801098 00000 n 0000802931 00000 n trailer <]/Prev 688241 >> startxref 806486 %%EOF 6 0 obj<>/XObject<>/ProcSet[/PDF/Text/ImageC]>>>> endobj 12 0 obj<>/ProcSet[/PDF/Text]>>>> endobj 14 0 obj<>/ProcSet[/PDF/Text]>>>> endobj 16 0 obj<>/ProcSet[/PDF/Text]>>>> endobj 18 0 obj<>/ProcSet[/PDF/Text]>>>> endobj 23 0 obj<>/XObject<>/ProcSet[/PDF/Text]>>>> endobj 25 0 obj<>/ProcSet[/PDF/Text]>>>> endobj 27 0 obj<>/ProcSet[/PDF/Text]>>>> endobj 29 0 obj<>/ProcSet[/PDF/Text]>>>> endobj 32 0 obj<>/ProcSet[/PDF/Text]>>>> endobj 35 0 obj<>/ProcSet[/PDF/Text]>>>> endobj 37 0 obj<>/ProcSet[/PDF/Text]>>>> endobj 92 0 obj<> endobj 93 0 obj<> endobj 1886 0 obj<> endobj 1887 0 obj<> endobj 1888 0 obj 5355 endobj 1889 0 obj<>stream 0.98431 0.78824 0.08627 RG 1 i 20.58 w 10 M 0 j 0 J []0 d 28.35001 56.81 m 566.92999 56.81 l S 0 0 0 rg 0 0 0 RG 0.5 w BT /T1_0 11 Tf 0 Tc 0 Tw 0 Ts 100 Tz 2 Tr 1 0 0 1 31.2 53.03999 Tm (Care Homes for Older People)Tj 0 Tr 1 0 0 1 477.67999 53.03999 Tm (Page )Tj 2 Tr 1 0 0 1 508.20999 53.03999 Tm (12)Tj 0 Tr 1 0 0 1 526.07001 53.03999 Tm (of )Tj 2 Tr 1 0 0 1 540.48999 53.03999 Tm (26)Tj /T1_0 16 Tf 1 0 0 1 28.35001 768.13 Tm (Health and personal care)Tj /T1_1 12 Tf 0 Tr 1 0 0 1 28.35001 747.90997 Tm (\240)Tj /T1_0 12 Tf 2 Tr 1 0 0 1 28.35001 730.81 Tm (These are the outcomes that people )Tj 1 0 0 1 250.50998 730.81 Tm (staying in care homes)Tj 1 0 0 1 383.42999 730.81 Tm ( should experience. 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There was evidence that individual residents or\ their )Tj 1 0 0 1 35.47 138.73999 Tm (representatives had been involved in the development and review of plann\ ed care )Tj 1 0 0 1 35.47 121.24001 Tm (provision.)Tj 1 0 0 1 35.47 103.74001 Tm (\240)Tj 1 0 0 1 35.47 86.25 Tm (The care plans were clear and comprehensive)Tj /TT0 12 Tf (.)Tj /T1_0 12 Tf ( )Tj ET endstream endobj 1890 0 obj 5139 endobj 1891 0 obj<>stream 0.98431 0.78824 0.08627 RG 1 i 20.58 w 10 M 0 j 0 J []0 d 28.35001 56.81 m 566.92999 56.81 l S 0 0 0 rg 0 0 0 RG 0.5 w BT /T1_0 11 Tf 0 Tc 0 Tw 0 Ts 100 Tz 2 Tr 1 0 0 1 31.2 53.03999 Tm (Care Homes for Older People)Tj 0 Tr 1 0 0 1 477.67999 53.03999 Tm (Page )Tj 2 Tr 1 0 0 1 508.20999 53.03999 Tm (12)Tj 0 Tr 1 0 0 1 526.07001 53.03999 Tm (of )Tj 2 Tr 1 0 0 1 540.48999 53.03999 Tm (26)Tj /T1_0 16 Tf 1 0 0 1 28.35001 768.13 Tm (Health and personal care)Tj /T1_1 12 Tf 0 Tr 1 0 0 1 28.35001 747.90997 Tm (\240)Tj /T1_0 12 Tf 2 Tr 1 0 0 1 28.35001 730.81 Tm (These are the outcomes that people )Tj 1 0 0 1 250.50998 730.81 Tm (staying in care homes)Tj 1 0 0 1 383.42999 730.81 Tm ( should experience. 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We have )Tj 1 0 0 1 35.47 408.17999 Tm (made this judgement using a range of evidence, including a visit to this\ service.)Tj 1 0 0 1 35.47 388.17999 Tm (\240)Tj 1 0 0 1 35.47 368.19 Tm (The care needs of residents are met by suitably trained staff; doctors a\ nd other )Tj 1 0 0 1 35.47 350.69 Tm (professionals visit as necessary and residents receive the medicines the\ y have been )Tj 1 0 0 1 35.47 333.20001 Tm (prescribed.)Tj 1 0 0 1 35.47 315.70001 Tm (\240)Tj 1 0 0 1 35.47 298.20001 Tm (Care is planned to promote the individuality of each resident and to pro\ vide staff with )Tj 1 0 0 1 35.47 280.70999 Tm (sufficient information to enable the needs of each person to be properly\ met)Tj /TT1 12 Tf (.)Tj /T1_0 12 Tf ( )Tj ET 0.99608 0.9451 0.76077 RG 160.05 w 33.45 148.25 m 563.64996 148.25 l S 1 1 1 RG 22.5 w 31.2 219.28 m 565.90002 219.28 l S 138.67999 w 32.32001 136.44 m 564.77997 136.44 l S 0.99216 0.89804 0.5451 RG 2.25 w 30.12 206.90999 m 566.97998 206.90999 l S 31.2 207.98999 m 31.2 64.90001 l S 565.90002 207.98999 m 565.90002 64.90001 l S 31.2 206.90999 m 565.90002 206.90999 l S 30.12 65.97 m 566.97998 65.97 l S BT /T1_0 12 Tf 31.2 233.47 Td (Evidence:)Tj 4.27 -24.75 Td (The care records of 3 people who live at the home were examined and foun\ d to )Tj 0 -17.49001 TD (contain risk assessments forming the basis for care plans and daily reco\ rds describing )Tj 0 -17.5 TD (the care of each person. There was evidence that individual residents or\ their )Tj 0 -17.49001 TD (representatives had been involved in the development and review of plann\ ed care )Tj 0 -17.49998 TD (provision.)Tj 0 -17.5 TD (\240)Tj 0 -17.49001 TD (The care plans were clear and comprehensive)Tj /TT0 12 Tf (.)Tj /T1_0 12 Tf ( )Tj ET endstream endobj 1892 0 obj 5178 endobj 1893 0 obj<>stream 0.98431 0.78824 0.08627 RG 1 i 20.58 w 10 M 0 j 0 J []0 d 28.35001 56.81 m 566.92999 56.81 l S 0 0 0 rg 0 0 0 RG 0.5 w BT /T1_0 11 Tf 0 Tc 0 Tw 0 Ts 100 Tz 2 Tr 1 0 0 1 31.2 53.03999 Tm (Care Homes for Older People)Tj 0 Tr 1 0 0 1 477.67999 53.03999 Tm (Page )Tj 2 Tr 1 0 0 1 508.20999 53.03999 Tm (12)Tj 0 Tr 1 0 0 1 526.07001 53.03999 Tm (of )Tj 2 Tr 1 0 0 1 540.48999 53.03999 Tm (26)Tj /T1_0 16 Tf 1 0 0 1 28.35001 768.13 Tm (Health and personal care)Tj /T1_1 12 Tf 0 Tr 1 0 0 1 28.35001 747.90997 Tm (\240)Tj /T1_0 12 Tf 2 Tr 1 0 0 1 28.35001 730.81 Tm (These are the outcomes that people )Tj 1 0 0 1 250.50998 730.81 Tm (staying in care homes)Tj 1 0 0 1 383.42999 730.81 Tm ( should experience. They )Tj 1 0 0 1 28.35001 713.31 Tm (reflect the things that people have said are important to them:)Tj /T1_1 5 Tf 0 Tr 1 0 0 1 28.35001 700.84998 Tm (\240)Tj ET 0.99608 0.9451 0.76077 RG 172.25 w 32.32001 610.28998 m 562.52997 610.28998 l S 1 1 1 RG 68 w 31.2 559.28998 m 563.64996 559.28998 l S 0.99216 0.89804 0.5451 RG 2.25 w 28.99001 594.41998 m 565.84998 594.41998 l S 28.99001 698.66998 m 565.84998 698.66998 l S 28.99001 594.41998 m 565.84998 594.41998 l S 28.99001 524.16998 m 565.84998 524.16998 l S 30.07001 699.73999 m 30.07001 523.08997 l S 564.77997 699.73999 m 564.77997 523.08997 l S BT /T1_0 12 Tf 1 0 0 1 35.5 685.47998 Tm (People\222s health, personal and social care needs are met. The home has\ a plan of care )Tj 1 0 0 1 35.5 668.47998 Tm (that the person, or someone close to them, has been involved in making. \ If they take )Tj 1 0 0 1 35.5 651.47998 Tm (medicine, they manage it themselves if they can. If they cannot manage t\ heir )Tj 1 0 0 1 35.5 634.47998 Tm (medicine, the care home supports them with it, in a safe way. People\222\ s right to privacy )Tj 1 0 0 1 35.5 617.47998 Tm (is respected and the support they get from staff is given in a way that \ maintains their )Tj 1 0 0 1 35.5 600.47998 Tm (dignity.)Tj 1 0 0 1 35.5 581.22998 Tm (If people are approaching the end of their life, the care home will resp\ ect their choices )Tj 1 0 0 1 35.5 564.22998 Tm (and help them feel comfortable and secure. They, and people close to the\ m, are )Tj 1 0 0 1 35.5 547.22998 Tm (reassured that their death will be handled with sensitivity, dignity and\ respect, and )Tj 1 0 0 1 35.5 530.22998 Tm (take account of their spiritual and cultural wishes. )Tj /C2_0 12 Tf 1 0 0 1 28.35001 505.91 Tm <0003>Tj 0 0 0 RG 0.5 w /T1_0 12 Tf 2 Tr 1 0 0 1 28.35001 483.85999 Tm (This is what people )Tj 1 0 0 1 148.48999 483.85999 Tm (staying in this care home)Tj 1 0 0 1 305.45999 483.85999 Tm (experience)Tj 0 Tr 1 0 0 1 370.91 483.85999 Tm (:)Tj /T1_1 8 Tf 1 0 0 1 28.35001 466.67999 Tm (\240)Tj ET 0.99608 0.9451 0.76077 RG 207.45999 w 33.45 359 m 563.64996 359 l S 1 1 1 RG 22.5 w 31.2 453.72998 m 565.90002 453.72998 l S 184.95999 w 32.32001 347.75998 m 564.77997 347.75998 l S 0.99216 0.89804 0.5451 RG 2.25 w 30.12 441.35999 m 566.97998 441.35999 l S 31.2 442.44 m 31.2 253.06998 l S 565.90002 442.44 m 565.90002 253.06998 l S 31.2 441.35999 m 565.90002 441.35999 l S 30.12 254.14998 m 566.97998 254.14998 l S BT /T1_0 12 Tf 1 0 0 1 31.2 450.41998 Tm (Judgement:)Tj 1 0 0 1 35.47 425.67999 Tm (People using this service experience )Tj 0 0 0 RG 0.5 w /TT0 12 Tf 2 Tr 221.55202 0 Td (good)Tj /T1_0 12 Tf 0 Tr 33.746 0 Td (quality outcomes in this area. We have )Tj 1 0 0 1 35.47 408.17999 Tm (made this judgement using a range of evidence, including a visit to this\ service.)Tj 1 0 0 1 35.47 388.17999 Tm (\240)Tj 1 0 0 1 35.47 368.19 Tm (The care needs of residents are met by suitably trained staff; doctors a\ nd other )Tj 1 0 0 1 35.47 350.69 Tm (professionals visit as necessary and residents receive the medicines the\ y have been )Tj 1 0 0 1 35.47 333.20001 Tm (prescribed.)Tj 1 0 0 1 35.47 315.70001 Tm (\240)Tj 1 0 0 1 35.47 298.20001 Tm (Care is planned to promote the individuality of each resident and to pro\ vide staff with )Tj 1 0 0 1 35.47 280.70999 Tm (sufficient information to enable the needs of each person to be properly\ met)Tj /TT1 12 Tf (.)Tj /T1_0 12 Tf ( )Tj ET 0.99608 0.9451 0.76077 RG 160.05 w 33.45 148.25 m 563.64996 148.25 l S 1 1 1 RG 22.5 w 31.2 219.28 m 565.90002 219.28 l S 138.67999 w 32.32001 136.44 m 564.77997 136.44 l S 0.99216 0.89804 0.5451 RG 2.25 w 30.12 206.90999 m 566.97998 206.90999 l S 31.2 207.98999 m 31.2 64.90001 l S 565.90002 207.98999 m 565.90002 64.90001 l S 31.2 206.90999 m 565.90002 206.90999 l S 30.12 65.97 m 566.97998 65.97 l S BT /TT1 12 Tf 31.2 233.47 Td ( )Tj /T1_0 12 Tf -3.09999 -47.23999 Td (Evidence:)Tj 4.27 -24.75 Td (The care records of 3 people who live at the home were examined and foun\ d to )Tj 0 -17.49001 TD (contain risk assessments forming the basis for care plans and daily reco\ rds describing )Tj 0 -17.5 TD (the care of each person. There was evidence that individual residents or\ their )Tj 0 -17.49001 TD (representatives had been involved in the development and review of plann\ ed care )Tj 0 -17.49998 TD (provision.)Tj 0 -17.5 TD (\240)Tj 0 -17.49001 TD (The care plans were clear and comprehensive)Tj /TT0 12 Tf (.)Tj /T1_0 12 Tf ( )Tj ET endstream endobj 1894 0 obj 5156 endobj 1895 0 obj<>stream 0.98431 0.78824 0.08627 RG 1 i 20.58 w 10 M 0 j 0 J []0 d 28.35001 56.81 m 566.92999 56.81 l S 0 0 0 rg 0 0 0 RG 0.5 w BT /T1_0 11 Tf 0 Tc 0 Tw 0 Ts 100 Tz 2 Tr 1 0 0 1 31.2 53.03999 Tm (Care Homes for Older People)Tj 0 Tr 1 0 0 1 477.67999 53.03999 Tm (Page )Tj 2 Tr 1 0 0 1 508.20999 53.03999 Tm (12)Tj 0 Tr 1 0 0 1 526.07001 53.03999 Tm (of )Tj 2 Tr 1 0 0 1 540.48999 53.03999 Tm (26)Tj /T1_0 16 Tf 1 0 0 1 28.35001 768.13 Tm (Health and personal care)Tj /T1_1 12 Tf 0 Tr 1 0 0 1 28.35001 747.90997 Tm (\240)Tj /T1_0 12 Tf 2 Tr 1 0 0 1 28.35001 730.81 Tm (These are the outcomes that people )Tj 1 0 0 1 250.50998 730.81 Tm (staying in care homes)Tj 1 0 0 1 383.42999 730.81 Tm ( should experience. They )Tj 1 0 0 1 28.35001 713.31 Tm (reflect the things that people have said are important to them:)Tj /T1_1 5 Tf 0 Tr 1 0 0 1 28.35001 700.84998 Tm (\240)Tj ET 0.99608 0.9451 0.76077 RG 172.25 w 32.32001 610.28998 m 562.52997 610.28998 l S 1 1 1 RG 68 w 31.2 559.28998 m 563.64996 559.28998 l S 0.99216 0.89804 0.5451 RG 2.25 w 28.99001 594.41998 m 565.84998 594.41998 l S 28.99001 698.66998 m 565.84998 698.66998 l S 28.99001 594.41998 m 565.84998 594.41998 l S 28.99001 524.16998 m 565.84998 524.16998 l S 30.07001 699.73999 m 30.07001 523.08997 l S 564.77997 699.73999 m 564.77997 523.08997 l S BT /T1_0 12 Tf 1 0 0 1 35.5 685.47998 Tm (People\222s health, personal and social care needs are met. The home has\ a plan of care )Tj 1 0 0 1 35.5 668.47998 Tm (that the person, or someone close to them, has been involved in making. \ If they take )Tj 1 0 0 1 35.5 651.47998 Tm (medicine, they manage it themselves if they can. If they cannot manage t\ heir )Tj 1 0 0 1 35.5 634.47998 Tm (medicine, the care home supports them with it, in a safe way. People\222\ s right to privacy )Tj 1 0 0 1 35.5 617.47998 Tm (is respected and the support they get from staff is given in a way that \ maintains their )Tj 1 0 0 1 35.5 600.47998 Tm (dignity.)Tj 1 0 0 1 35.5 581.22998 Tm (If people are approaching the end of their life, the care home will resp\ ect their choices )Tj 1 0 0 1 35.5 564.22998 Tm (and help them feel comfortable and secure. They, and people close to the\ m, are )Tj 1 0 0 1 35.5 547.22998 Tm (reassured that their death will be handled with sensitivity, dignity and\ respect, and )Tj 1 0 0 1 35.5 530.22998 Tm (take account of their spiritual and cultural wishes. )Tj /C2_0 12 Tf 1 0 0 1 28.35001 505.91 Tm <0003>Tj 0 0 0 RG 0.5 w /T1_0 12 Tf 2 Tr 1 0 0 1 28.35001 483.85999 Tm (This is what people )Tj 1 0 0 1 148.48999 483.85999 Tm (staying in this care home)Tj 1 0 0 1 305.45999 483.85999 Tm (experience)Tj 0 Tr 1 0 0 1 370.91 483.85999 Tm (:)Tj /T1_1 8 Tf 1 0 0 1 28.35001 466.67999 Tm (\240)Tj ET 0.99608 0.9451 0.76077 RG 207.45999 w 33.45 359 m 563.64996 359 l S 1 1 1 RG 22.5 w 31.2 453.72998 m 565.90002 453.72998 l S 184.95999 w 32.32001 347.75998 m 564.77997 347.75998 l S 0.99216 0.89804 0.5451 RG 2.25 w 30.12 441.35999 m 566.97998 441.35999 l S 31.2 442.44 m 31.2 253.06998 l S 565.90002 442.44 m 565.90002 253.06998 l S 31.2 441.35999 m 565.90002 441.35999 l S 30.12 254.14998 m 566.97998 254.14998 l S BT /T1_0 12 Tf 1 0 0 1 31.2 450.41998 Tm (Judgement:)Tj 1 0 0 1 35.47 425.67999 Tm (People using this service experience )Tj 0 0 0 RG 0.5 w /TT0 12 Tf 2 Tr 221.55202 0 Td (good)Tj /T1_0 12 Tf 0 Tr 33.746 0 Td (quality outcomes in this area. We have )Tj 1 0 0 1 35.47 408.17999 Tm (made this judgement using a range of evidence, including a visit to this\ service.)Tj 1 0 0 1 35.47 388.17999 Tm (\240)Tj 1 0 0 1 35.47 368.19 Tm (The care needs of residents are met by suitably trained staff; doctors a\ nd other )Tj 1 0 0 1 35.47 350.69 Tm (professionals visit as necessary and residents receive the medicines the\ y have been )Tj 1 0 0 1 35.47 333.20001 Tm (prescribed.)Tj 1 0 0 1 35.47 315.70001 Tm (\240)Tj 1 0 0 1 35.47 298.20001 Tm (Care is planned to promote the individuality of each resident and to pro\ vide staff with )Tj 1 0 0 1 35.47 280.70999 Tm (sufficient information to enable the needs of each person to be properly\ met)Tj /TT1 12 Tf (.)Tj /T1_0 12 Tf ( )Tj ET 0.99608 0.9451 0.76077 RG 160.05 w 33.45 148.25 m 563.64996 148.25 l S 1 1 1 RG 22.5 w 31.2 219.28 m 565.90002 219.28 l S 138.67999 w 32.32001 136.44 m 564.77997 136.44 l S 0.99216 0.89804 0.5451 RG 2.25 w 30.12 206.90999 m 566.97998 206.90999 l S 31.2 207.98999 m 31.2 64.90001 l S 565.90002 207.98999 m 565.90002 64.90001 l S 31.2 206.90999 m 565.90002 206.90999 l S 30.12 65.97 m 566.97998 65.97 l S BT /TT1 12 Tf 31.2 233.47 Td ( )Tj /T1_0 12 Tf (Evidence:)Tj 4.27 -24.75 Td (The care records of 3 people who live at the home were examined and foun\ d to )Tj 0 -17.49001 TD (contain risk assessments forming the basis for care plans and daily reco\ rds describing )Tj 0 -17.5 TD (the care of each person. There was evidence that individual residents or\ their )Tj 0 -17.49001 TD (representatives had been involved in the development and review of plann\ ed care )Tj 0 -17.49998 TD (provision.)Tj 0 -17.5 TD (\240)Tj 0 -17.49001 TD (The care plans were clear and comprehensive)Tj /TT0 12 Tf (.)Tj /T1_0 12 Tf ( )Tj ET endstream endobj 1896 0 obj 5201 endobj 1897 0 obj<>stream 0.98431 0.78824 0.08627 RG 1 i 20.58 w 10 M 0 j 0 J []0 d 28.35001 56.81 m 566.92999 56.81 l S 0 0 0 rg 0 0 0 RG 0.5 w BT /T1_0 11 Tf 0 Tc 0 Tw 0 Ts 100 Tz 2 Tr 1 0 0 1 31.2 53.03999 Tm (Care Homes for Older People)Tj 0 Tr 1 0 0 1 477.67999 53.03999 Tm (Page )Tj 2 Tr 1 0 0 1 508.20999 53.03999 Tm (12)Tj 0 Tr 1 0 0 1 526.07001 53.03999 Tm (of )Tj 2 Tr 1 0 0 1 540.48999 53.03999 Tm (26)Tj /T1_0 16 Tf 1 0 0 1 28.35001 768.13 Tm (Health and personal care)Tj /T1_1 12 Tf 0 Tr 1 0 0 1 28.35001 747.90997 Tm (\240)Tj /T1_0 12 Tf 2 Tr 1 0 0 1 28.35001 730.81 Tm (These are the outcomes that people )Tj 1 0 0 1 250.50998 730.81 Tm (staying in care homes)Tj 1 0 0 1 383.42999 730.81 Tm ( should experience. They )Tj 1 0 0 1 28.35001 713.31 Tm (reflect the things that people have said are important to them:)Tj /T1_1 5 Tf 0 Tr 1 0 0 1 28.35001 700.84998 Tm (\240)Tj ET 0.99608 0.9451 0.76077 RG 172.25 w 32.32001 610.28998 m 562.52997 610.28998 l S 1 1 1 RG 68 w 31.2 559.28998 m 563.64996 559.28998 l S 0.99216 0.89804 0.5451 RG 2.25 w 28.99001 594.41998 m 565.84998 594.41998 l S 28.99001 698.66998 m 565.84998 698.66998 l S 28.99001 594.41998 m 565.84998 594.41998 l S 28.99001 524.16998 m 565.84998 524.16998 l S 30.07001 699.73999 m 30.07001 523.08997 l S 564.77997 699.73999 m 564.77997 523.08997 l S BT /T1_0 12 Tf 1 0 0 1 35.5 685.47998 Tm (People\222s health, personal and social care needs are met. The home has\ a plan of care )Tj 1 0 0 1 35.5 668.47998 Tm (that the person, or someone close to them, has been involved in making. \ If they take )Tj 1 0 0 1 35.5 651.47998 Tm (medicine, they manage it themselves if they can. If they cannot manage t\ heir )Tj 1 0 0 1 35.5 634.47998 Tm (medicine, the care home supports them with it, in a safe way. People\222\ s right to privacy )Tj 1 0 0 1 35.5 617.47998 Tm (is respected and the support they get from staff is given in a way that \ maintains their )Tj 1 0 0 1 35.5 600.47998 Tm (dignity.)Tj 1 0 0 1 35.5 581.22998 Tm (If people are approaching the end of their life, the care home will resp\ ect their choices )Tj 1 0 0 1 35.5 564.22998 Tm (and help them feel comfortable and secure. They, and people close to the\ m, are )Tj 1 0 0 1 35.5 547.22998 Tm (reassured that their death will be handled with sensitivity, dignity and\ respect, and )Tj 1 0 0 1 35.5 530.22998 Tm (take account of their spiritual and cultural wishes. )Tj /C2_0 12 Tf 1 0 0 1 28.35001 505.91 Tm <0003>Tj 0 0 0 RG 0.5 w /T1_0 12 Tf 2 Tr 1 0 0 1 28.35001 483.85999 Tm (This is what people )Tj 1 0 0 1 148.48999 483.85999 Tm (staying in this care home)Tj 1 0 0 1 305.45999 483.85999 Tm (experience)Tj 0 Tr 1 0 0 1 370.91 483.85999 Tm (:)Tj /T1_1 8 Tf 1 0 0 1 28.35001 466.67999 Tm (\240)Tj ET 0.99608 0.9451 0.76077 RG 207.45999 w 33.45 359 m 563.64996 359 l S 1 1 1 RG 22.5 w 31.2 453.72998 m 565.90002 453.72998 l S 184.95999 w 32.32001 347.75998 m 564.77997 347.75998 l S 0.99216 0.89804 0.5451 RG 2.25 w 30.12 441.35999 m 566.97998 441.35999 l S 31.2 442.44 m 31.2 253.06998 l S 565.90002 442.44 m 565.90002 253.06998 l S 31.2 441.35999 m 565.90002 441.35999 l S 30.12 254.14998 m 566.97998 254.14998 l S BT /T1_0 12 Tf 1 0 0 1 31.2 450.41998 Tm (Judgement:)Tj 1 0 0 1 35.47 425.67999 Tm (People using this service experience )Tj 0 0 0 RG 0.5 w /TT0 12 Tf 2 Tr 221.55202 0 Td (good)Tj /T1_0 12 Tf 0 Tr 33.746 0 Td (quality outcomes in this area. We have )Tj 1 0 0 1 35.47 408.17999 Tm (made this judgement using a range of evidence, including a visit to this\ service.)Tj 1 0 0 1 35.47 388.17999 Tm (\240)Tj 1 0 0 1 35.47 368.19 Tm (The care needs of residents are met by suitably trained staff; doctors a\ nd other )Tj 1 0 0 1 35.47 350.69 Tm (professionals visit as necessary and residents receive the medicines the\ y have been )Tj 1 0 0 1 35.47 333.20001 Tm (prescribed.)Tj 1 0 0 1 35.47 315.70001 Tm (\240)Tj 1 0 0 1 35.47 298.20001 Tm (Care is planned to promote the individuality of each resident and to pro\ vide staff with )Tj 1 0 0 1 35.47 280.70999 Tm (sufficient information to enable the needs of each person to be properly\ met)Tj /TT1 12 Tf (.)Tj /T1_0 12 Tf ( )Tj ET 0.99608 0.9451 0.76077 RG 160.05 w 33.45 148.25 m 563.64996 148.25 l S 1 1 1 RG 22.5 w 31.2 219.28 m 565.90002 219.28 l S 138.67999 w 32.32001 136.44 m 564.77997 136.44 l S 0.99216 0.89804 0.5451 RG 2.25 w 30.12 206.90999 m 566.97998 206.90999 l S 31.2 207.98999 m 31.2 64.90001 l S 565.90002 207.98999 m 565.90002 64.90001 l S 31.2 206.90999 m 565.90002 206.90999 l S 30.12 65.97 m 566.97998 65.97 l S BT /TT1 12 Tf 31.2 233.47 Td ( )Tj /T1_0 12 Tf (Evidence:)Tj /TT1 12 Tf 4.27 -24.75 Td ( )Tj /T1_0 12 Tf -7.37 -24.75 Td (The care records of 3 people who live at the home were examined and foun\ d to )Tj 0 -17.49001 TD (contain risk assessments forming the basis for care plans and daily reco\ rds describing )Tj 0 -17.5 TD (the care of each person. There was evidence that individual residents or\ their )Tj 0 -17.49001 TD (representatives had been involved in the development and review of plann\ ed care )Tj 0 -17.49998 TD (provision.)Tj 0 -17.5 TD (\240)Tj 0 -17.49001 TD (The care plans were clear and comprehensive)Tj /TT0 12 Tf (.)Tj /T1_0 12 Tf ( )Tj ET endstream endobj 1898 0 obj 5207 endobj 1899 0 obj<>stream 0.98431 0.78824 0.08627 RG 1 i 20.58 w 10 M 0 j 0 J []0 d 28.35001 56.81 m 566.92999 56.81 l S 0 0 0 rg 0 0 0 RG 0.5 w BT /T1_0 11 Tf 0 Tc 0 Tw 0 Ts 100 Tz 2 Tr 1 0 0 1 31.2 53.03999 Tm (Care Homes for Older People)Tj 0 Tr 1 0 0 1 477.67999 53.03999 Tm (Page )Tj 2 Tr 1 0 0 1 508.20999 53.03999 Tm (12)Tj 0 Tr 1 0 0 1 526.07001 53.03999 Tm (of )Tj 2 Tr 1 0 0 1 540.48999 53.03999 Tm (26)Tj /T1_0 16 Tf 1 0 0 1 28.35001 768.13 Tm (Health and personal care)Tj /T1_1 12 Tf 0 Tr 1 0 0 1 28.35001 747.90997 Tm (\240)Tj /T1_0 12 Tf 2 Tr 1 0 0 1 28.35001 730.81 Tm (These are the outcomes that people )Tj 1 0 0 1 250.50998 730.81 Tm (staying in care homes)Tj 1 0 0 1 383.42999 730.81 Tm ( should experience. They )Tj 1 0 0 1 28.35001 713.31 Tm (reflect the things that people have said are important to them:)Tj /T1_1 5 Tf 0 Tr 1 0 0 1 28.35001 700.84998 Tm (\240)Tj ET 0.99608 0.9451 0.76077 RG 172.25 w 32.32001 610.28998 m 562.52997 610.28998 l S 1 1 1 RG 68 w 31.2 559.28998 m 563.64996 559.28998 l S 0.99216 0.89804 0.5451 RG 2.25 w 28.99001 594.41998 m 565.84998 594.41998 l S 28.99001 698.66998 m 565.84998 698.66998 l S 28.99001 594.41998 m 565.84998 594.41998 l S 28.99001 524.16998 m 565.84998 524.16998 l S 30.07001 699.73999 m 30.07001 523.08997 l S 564.77997 699.73999 m 564.77997 523.08997 l S BT /T1_0 12 Tf 1 0 0 1 35.5 685.47998 Tm (People\222s health, personal and social care needs are met. The home has\ a plan of care )Tj 1 0 0 1 35.5 668.47998 Tm (that the person, or someone close to them, has been involved in making. \ If they take )Tj 1 0 0 1 35.5 651.47998 Tm (medicine, they manage it themselves if they can. If they cannot manage t\ heir )Tj 1 0 0 1 35.5 634.47998 Tm (medicine, the care home supports them with it, in a safe way. People\222\ s right to privacy )Tj 1 0 0 1 35.5 617.47998 Tm (is respected and the support they get from staff is given in a way that \ maintains their )Tj 1 0 0 1 35.5 600.47998 Tm (dignity.)Tj 1 0 0 1 35.5 581.22998 Tm (If people are approaching the end of their life, the care home will resp\ ect their choices )Tj 1 0 0 1 35.5 564.22998 Tm (and help them feel comfortable and secure. They, and people close to the\ m, are )Tj 1 0 0 1 35.5 547.22998 Tm (reassured that their death will be handled with sensitivity, dignity and\ respect, and )Tj 1 0 0 1 35.5 530.22998 Tm (take account of their spiritual and cultural wishes. )Tj /C2_0 12 Tf 1 0 0 1 28.35001 505.91 Tm <0003>Tj 0 0 0 RG 0.5 w /T1_0 12 Tf 2 Tr 1 0 0 1 28.35001 483.85999 Tm (This is what people )Tj 1 0 0 1 148.48999 483.85999 Tm (staying in this care home)Tj 1 0 0 1 305.45999 483.85999 Tm (experience)Tj 0 Tr 1 0 0 1 370.91 483.85999 Tm (:)Tj /T1_1 8 Tf 1 0 0 1 28.35001 466.67999 Tm (\240)Tj ET 0.99608 0.9451 0.76077 RG 207.45999 w 33.45 359 m 563.64996 359 l S 1 1 1 RG 22.5 w 31.2 453.72998 m 565.90002 453.72998 l S 184.95999 w 32.32001 347.75998 m 564.77997 347.75998 l S 0.99216 0.89804 0.5451 RG 2.25 w 30.12 441.35999 m 566.97998 441.35999 l S 31.2 442.44 m 31.2 253.06998 l S 565.90002 442.44 m 565.90002 253.06998 l S 31.2 441.35999 m 565.90002 441.35999 l S 30.12 254.14998 m 566.97998 254.14998 l S BT /T1_0 12 Tf 1 0 0 1 31.2 450.41998 Tm (Judgement:)Tj 1 0 0 1 35.47 425.67999 Tm (People using this service experience )Tj 0 0 0 RG 0.5 w /TT0 12 Tf 2 Tr 221.55202 0 Td (good)Tj /T1_0 12 Tf 0 Tr 33.746 0 Td (quality outcomes in this area. We have )Tj 1 0 0 1 35.47 408.17999 Tm (made this judgement using a range of evidence, including a visit to this\ service.)Tj 1 0 0 1 35.47 388.17999 Tm (\240)Tj 1 0 0 1 35.47 368.19 Tm (The care needs of residents are met by suitably trained staff; doctors a\ nd other )Tj 1 0 0 1 35.47 350.69 Tm (professionals visit as necessary and residents receive the medicines the\ y have been )Tj 1 0 0 1 35.47 333.20001 Tm (prescribed.)Tj 1 0 0 1 35.47 315.70001 Tm (\240)Tj 1 0 0 1 35.47 298.20001 Tm (Care is planned to promote the individuality of each resident and to pro\ vide staff with )Tj 1 0 0 1 35.47 280.70999 Tm (sufficient information to enable the needs of each person to be properly\ met)Tj /TT1 12 Tf (.)Tj /T1_0 12 Tf ( )Tj ET 0.99608 0.9451 0.76077 RG 160.05 w 33.45 148.25 m 563.64996 148.25 l S 1 1 1 RG 22.5 w 31.2 219.28 m 565.90002 219.28 l S 138.67999 w 32.32001 136.44 m 564.77997 136.44 l S 0.99216 0.89804 0.5451 RG 2.25 w 30.12 206.90999 m 566.97998 206.90999 l S 31.2 207.98999 m 31.2 64.90001 l S 565.90002 207.98999 m 565.90002 64.90001 l S 31.2 206.90999 m 565.90002 206.90999 l S 30.12 65.97 m 566.97998 65.97 l S BT /TT1 12 Tf 31.2 233.47 Td ( )Tj /T1_0 12 Tf (Evidence:)Tj /TT1 12 Tf 4.27 -24.75 Td ( )Tj -7.37 -24.75 Td ( )Tj /T1_0 12 Tf (The care records of 3 people who live at the home were examined and foun\ d to )Tj 0 -17.49001 TD (contain risk assessments forming the basis for care plans and daily reco\ rds describing )Tj 0 -17.5 TD (the care of each person. There was evidence that individual residents or\ their )Tj 0 -17.49001 TD (representatives had been involved in the development and review of plann\ ed care )Tj 0 -17.49998 TD (provision.)Tj 0 -17.5 TD (\240)Tj 0 -17.49001 TD (The care plans were clear and comprehensive)Tj /TT0 12 Tf (.)Tj /T1_0 12 Tf ( )Tj ET endstream endobj 1900 0 obj 5236 endobj 1901 0 obj<>stream 0.98431 0.78824 0.08627 RG 1 i 20.58 w 10 M 0 j 0 J []0 d 28.35001 56.81 m 566.92999 56.81 l S 0 0 0 rg 0 0 0 RG 0.5 w BT /T1_0 11 Tf 0 Tc 0 Tw 0 Ts 100 Tz 2 Tr 1 0 0 1 31.2 53.03999 Tm (Care Homes for Older People)Tj 0 Tr 1 0 0 1 477.67999 53.03999 Tm (Page )Tj 2 Tr 1 0 0 1 508.20999 53.03999 Tm (12)Tj 0 Tr 1 0 0 1 526.07001 53.03999 Tm (of )Tj 2 Tr 1 0 0 1 540.48999 53.03999 Tm (26)Tj /T1_0 16 Tf 1 0 0 1 28.35001 768.13 Tm (Health and personal care)Tj /T1_1 12 Tf 0 Tr 1 0 0 1 28.35001 747.90997 Tm (\240)Tj /T1_0 12 Tf 2 Tr 1 0 0 1 28.35001 730.81 Tm (These are the outcomes that people )Tj 1 0 0 1 250.50998 730.81 Tm (staying in care homes)Tj 1 0 0 1 383.42999 730.81 Tm ( should experience. They )Tj 1 0 0 1 28.35001 713.31 Tm (reflect the things that people have said are important to them:)Tj /T1_1 5 Tf 0 Tr 1 0 0 1 28.35001 700.84998 Tm (\240)Tj ET 0.99608 0.9451 0.76077 RG 172.25 w 32.32001 610.28998 m 562.52997 610.28998 l S 1 1 1 RG 68 w 31.2 559.28998 m 563.64996 559.28998 l S 0.99216 0.89804 0.5451 RG 2.25 w 28.99001 594.41998 m 565.84998 594.41998 l S 28.99001 698.66998 m 565.84998 698.66998 l S 28.99001 594.41998 m 565.84998 594.41998 l S 28.99001 524.16998 m 565.84998 524.16998 l S 30.07001 699.73999 m 30.07001 523.08997 l S 564.77997 699.73999 m 564.77997 523.08997 l S BT /T1_0 12 Tf 1 0 0 1 35.5 685.47998 Tm (People\222s health, personal and social care needs are met. The home has\ a plan of care )Tj 1 0 0 1 35.5 668.47998 Tm (that the person, or someone close to them, has been involved in making. \ If they take )Tj 1 0 0 1 35.5 651.47998 Tm (medicine, they manage it themselves if they can. If they cannot manage t\ heir )Tj 1 0 0 1 35.5 634.47998 Tm (medicine, the care home supports them with it, in a safe way. People\222\ s right to privacy )Tj 1 0 0 1 35.5 617.47998 Tm (is respected and the support they get from staff is given in a way that \ maintains their )Tj 1 0 0 1 35.5 600.47998 Tm (dignity.)Tj 1 0 0 1 35.5 581.22998 Tm (If people are approaching the end of their life, the care home will resp\ ect their choices )Tj 1 0 0 1 35.5 564.22998 Tm (and help them feel comfortable and secure. They, and people close to the\ m, are )Tj 1 0 0 1 35.5 547.22998 Tm (reassured that their death will be handled with sensitivity, dignity and\ respect, and )Tj 1 0 0 1 35.5 530.22998 Tm (take account of their spiritual and cultural wishes. )Tj /C2_0 12 Tf 1 0 0 1 28.35001 505.91 Tm <0003>Tj 0 0 0 RG 0.5 w /T1_0 12 Tf 2 Tr 1 0 0 1 28.35001 483.85999 Tm (This is what people )Tj 1 0 0 1 148.48999 483.85999 Tm (staying in this care home)Tj 1 0 0 1 305.45999 483.85999 Tm (experience)Tj 0 Tr 1 0 0 1 370.91 483.85999 Tm (:)Tj /T1_1 8 Tf 1 0 0 1 28.35001 466.67999 Tm (\240)Tj ET 0.99608 0.9451 0.76077 RG 207.45999 w 33.45 359 m 563.64996 359 l S 1 1 1 RG 22.5 w 31.2 453.72998 m 565.90002 453.72998 l S 184.95999 w 32.32001 347.75998 m 564.77997 347.75998 l S 0.99216 0.89804 0.5451 RG 2.25 w 30.12 441.35999 m 566.97998 441.35999 l S 31.2 442.44 m 31.2 253.06998 l S 565.90002 442.44 m 565.90002 253.06998 l S 31.2 441.35999 m 565.90002 441.35999 l S 30.12 254.14998 m 566.97998 254.14998 l S BT /T1_0 12 Tf 1 0 0 1 31.2 450.41998 Tm (Judgement:)Tj 1 0 0 1 35.47 425.67999 Tm (People using this service experience )Tj 0 0 0 RG 0.5 w /TT0 12 Tf 2 Tr 221.55202 0 Td (good)Tj /T1_0 12 Tf 0 Tr 33.746 0 Td (quality outcomes in this area. We have )Tj 1 0 0 1 35.47 408.17999 Tm (made this judgement using a range of evidence, including a visit to this\ service.)Tj 1 0 0 1 35.47 388.17999 Tm (\240)Tj 1 0 0 1 35.47 368.19 Tm (The care needs of residents are met by suitably trained staff; doctors a\ nd other )Tj 1 0 0 1 35.47 350.69 Tm (professionals visit as necessary and residents receive the medicines the\ y have been )Tj 1 0 0 1 35.47 333.20001 Tm (prescribed.)Tj 1 0 0 1 35.47 315.70001 Tm (\240)Tj 1 0 0 1 35.47 298.20001 Tm (Care is planned to promote the individuality of each resident and to pro\ vide staff with )Tj 1 0 0 1 35.47 280.70999 Tm (sufficient information to enable the needs of each person to be properly\ met)Tj /TT1 12 Tf (.)Tj /T1_0 12 Tf ( )Tj ET 0.99608 0.9451 0.76077 RG 160.05 w 33.45 148.25 m 563.64996 148.25 l S 1 1 1 RG 22.5 w 31.2 219.28 m 565.90002 219.28 l S 138.67999 w 32.32001 136.44 m 564.77997 136.44 l S 0.99216 0.89804 0.5451 RG 2.25 w 30.12 206.90999 m 566.97998 206.90999 l S 31.2 207.98999 m 31.2 64.90001 l S 565.90002 207.98999 m 565.90002 64.90001 l S 31.2 206.90999 m 565.90002 206.90999 l S 30.12 65.97 m 566.97998 65.97 l S BT /TT1 12 Tf 31.2 233.47 Td ( )Tj /T1_0 12 Tf (Evidence:)Tj /TT1 12 Tf 4.27 -24.75 Td ( )Tj -7.37 -24.75 Td ( )Tj /T1_0 12 Tf (The care records of 3 people who live at the home were examined and foun\ d to )Tj /TT1 12 Tf 0 -17.49001 TD ( )Tj /T1_0 12 Tf (contain risk assessments forming the basis for care plans and daily reco\ rds describing )Tj 0 -17.5 TD (the care of each person. There was evidence that individual residents or\ their )Tj 0 -17.49001 TD (representatives had been involved in the development and review of plann\ ed care )Tj 0 -17.49998 TD (provision.)Tj 0 -17.5 TD (\240)Tj 0 -17.49001 TD (The care plans were clear and comprehensive)Tj /TT0 12 Tf (.)Tj /T1_0 12 Tf ( )Tj ET endstream endobj 1902 0 obj 5237 endobj 1903 0 obj<>stream 0.98431 0.78824 0.08627 RG 1 i 20.58 w 10 M 0 j 0 J []0 d 28.35001 56.81 m 566.92999 56.81 l S 0 0 0 rg 0 0 0 RG 0.5 w BT /T1_0 11 Tf 0 Tc 0 Tw 0 Ts 100 Tz 2 Tr 1 0 0 1 31.2 53.03999 Tm (Care Homes for Older People)Tj 0 Tr 1 0 0 1 477.67999 53.03999 Tm (Page )Tj 2 Tr 1 0 0 1 508.20999 53.03999 Tm (12)Tj 0 Tr 1 0 0 1 526.07001 53.03999 Tm (of )Tj 2 Tr 1 0 0 1 540.48999 53.03999 Tm (26)Tj /T1_0 16 Tf 1 0 0 1 28.35001 768.13 Tm (Health and personal care)Tj /T1_1 12 Tf 0 Tr 1 0 0 1 28.35001 747.90997 Tm (\240)Tj /T1_0 12 Tf 2 Tr 1 0 0 1 28.35001 730.81 Tm (These are the outcomes that people )Tj 1 0 0 1 250.50998 730.81 Tm (staying in care homes)Tj 1 0 0 1 383.42999 730.81 Tm ( should experience. They )Tj 1 0 0 1 28.35001 713.31 Tm (reflect the things that people have said are important to them:)Tj /T1_1 5 Tf 0 Tr 1 0 0 1 28.35001 700.84998 Tm (\240)Tj ET 0.99608 0.9451 0.76077 RG 172.25 w 32.32001 610.28998 m 562.52997 610.28998 l S 1 1 1 RG 68 w 31.2 559.28998 m 563.64996 559.28998 l S 0.99216 0.89804 0.5451 RG 2.25 w 28.99001 594.41998 m 565.84998 594.41998 l S 28.99001 698.66998 m 565.84998 698.66998 l S 28.99001 594.41998 m 565.84998 594.41998 l S 28.99001 524.16998 m 565.84998 524.16998 l S 30.07001 699.73999 m 30.07001 523.08997 l S 564.77997 699.73999 m 564.77997 523.08997 l S BT /T1_0 12 Tf 1 0 0 1 35.5 685.47998 Tm (People\222s health, personal and social care needs are met. The home has\ a plan of care )Tj 1 0 0 1 35.5 668.47998 Tm (that the person, or someone close to them, has been involved in making. \ If they take )Tj 1 0 0 1 35.5 651.47998 Tm (medicine, they manage it themselves if they can. If they cannot manage t\ heir )Tj 1 0 0 1 35.5 634.47998 Tm (medicine, the care home supports them with it, in a safe way. People\222\ s right to privacy )Tj 1 0 0 1 35.5 617.47998 Tm (is respected and the support they get from staff is given in a way that \ maintains their )Tj 1 0 0 1 35.5 600.47998 Tm (dignity.)Tj 1 0 0 1 35.5 581.22998 Tm (If people are approaching the end of their life, the care home will resp\ ect their choices )Tj 1 0 0 1 35.5 564.22998 Tm (and help them feel comfortable and secure. They, and people close to the\ m, are )Tj 1 0 0 1 35.5 547.22998 Tm (reassured that their death will be handled with sensitivity, dignity and\ respect, and )Tj 1 0 0 1 35.5 530.22998 Tm (take account of their spiritual and cultural wishes. )Tj /C2_0 12 Tf 1 0 0 1 28.35001 505.91 Tm <0003>Tj 0 0 0 RG 0.5 w /T1_0 12 Tf 2 Tr 1 0 0 1 28.35001 483.85999 Tm (This is what people )Tj 1 0 0 1 148.48999 483.85999 Tm (staying in this care home)Tj 1 0 0 1 305.45999 483.85999 Tm (experience)Tj 0 Tr 1 0 0 1 370.91 483.85999 Tm (:)Tj /T1_1 8 Tf 1 0 0 1 28.35001 466.67999 Tm (\240)Tj ET 0.99608 0.9451 0.76077 RG 207.45999 w 33.45 359 m 563.64996 359 l S 1 1 1 RG 22.5 w 31.2 453.72998 m 565.90002 453.72998 l S 184.95999 w 32.32001 347.75998 m 564.77997 347.75998 l S 0.99216 0.89804 0.5451 RG 2.25 w 30.12 441.35999 m 566.97998 441.35999 l S 31.2 442.44 m 31.2 253.06998 l S 565.90002 442.44 m 565.90002 253.06998 l S 31.2 441.35999 m 565.90002 441.35999 l S 30.12 254.14998 m 566.97998 254.14998 l S BT /T1_0 12 Tf 1 0 0 1 31.2 450.41998 Tm (Judgement:)Tj 1 0 0 1 35.47 425.67999 Tm (People using this service experience )Tj 0 0 0 RG 0.5 w /TT0 12 Tf 2 Tr 221.55202 0 Td (good)Tj /T1_0 12 Tf 0 Tr 33.746 0 Td (quality outcomes in this area. We have )Tj 1 0 0 1 35.47 408.17999 Tm (made this judgement using a range of evidence, including a visit to this\ service.)Tj 1 0 0 1 35.47 388.17999 Tm (\240)Tj 1 0 0 1 35.47 368.19 Tm (The care needs of residents are met by suitably trained staff; doctors a\ nd other )Tj 1 0 0 1 35.47 350.69 Tm (professionals visit as necessary and residents receive the medicines the\ y have been )Tj 1 0 0 1 35.47 333.20001 Tm (prescribed.)Tj 1 0 0 1 35.47 315.70001 Tm (\240)Tj 1 0 0 1 35.47 298.20001 Tm (Care is planned to promote the individuality of each resident and to pro\ vide staff with )Tj 1 0 0 1 35.47 280.70999 Tm (sufficient information to enable the needs of each person to be properly\ met)Tj /TT1 12 Tf (.)Tj /T1_0 12 Tf ( )Tj ET 0.99608 0.9451 0.76077 RG 160.05 w 33.45 148.25 m 563.64996 148.25 l S 1 1 1 RG 22.5 w 31.2 219.28 m 565.90002 219.28 l S 138.67999 w 32.32001 136.44 m 564.77997 136.44 l S 0.99216 0.89804 0.5451 RG 2.25 w 30.12 206.90999 m 566.97998 206.90999 l S 31.2 207.98999 m 31.2 64.90001 l S 565.90002 207.98999 m 565.90002 64.90001 l S 31.2 206.90999 m 565.90002 206.90999 l S 30.12 65.97 m 566.97998 65.97 l S BT /TT1 12 Tf 31.2 233.47 Td ( )Tj /T1_0 12 Tf (Evidence:)Tj /TT1 12 Tf 4.27 -24.75 Td ( )Tj -7.37 -24.75 Td ( )Tj /T1_0 12 Tf (The care records of 3 people who live at the home were examined and foun\ d to )Tj /TT1 12 Tf 0 -17.49001 TD ( )Tj /T1_0 12 Tf (contain risk assessments forming the basis for care plans and daily reco\ rds describing )Tj 0 -17.5 TD (the care of each person. There was evidence that individual residents or\ their )Tj 0 -17.49001 TD (representatives had been involved in the development and review of plann\ ed care )Tj 0 -17.49998 TD (provision.)Tj 0 -17.5 TD (\240)Tj 0 -17.49001 TD (The care plans were clear and comprehensive)Tj /TT0 12 Tf (.)Tj /T1_0 12 Tf ( )Tj ET endstream endobj 1904 0 obj 5238 endobj 1905 0 obj<>stream 0.98431 0.78824 0.08627 RG 1 i 20.58 w 10 M 0 j 0 J []0 d 28.35001 56.81 m 566.92999 56.81 l S 0 0 0 rg 0 0 0 RG 0.5 w BT /T1_0 11 Tf 0 Tc 0 Tw 0 Ts 100 Tz 2 Tr 1 0 0 1 31.2 53.03999 Tm (Care Homes for Older People)Tj 0 Tr 1 0 0 1 477.67999 53.03999 Tm (Page )Tj 2 Tr 1 0 0 1 508.20999 53.03999 Tm (12)Tj 0 Tr 1 0 0 1 526.07001 53.03999 Tm (of )Tj 2 Tr 1 0 0 1 540.48999 53.03999 Tm (26)Tj /T1_0 16 Tf 1 0 0 1 28.35001 768.13 Tm (Health and personal care)Tj /T1_1 12 Tf 0 Tr 1 0 0 1 28.35001 747.90997 Tm (\240)Tj /T1_0 12 Tf 2 Tr 1 0 0 1 28.35001 730.81 Tm (These are the outcomes that people )Tj 1 0 0 1 250.50998 730.81 Tm (staying in care homes)Tj 1 0 0 1 383.42999 730.81 Tm ( should experience. They )Tj 1 0 0 1 28.35001 713.31 Tm (reflect the things that people have said are important to them:)Tj /T1_1 5 Tf 0 Tr 1 0 0 1 28.35001 700.84998 Tm (\240)Tj ET 0.99608 0.9451 0.76077 RG 172.25 w 32.32001 610.28998 m 562.52997 610.28998 l S 1 1 1 RG 68 w 31.2 559.28998 m 563.64996 559.28998 l S 0.99216 0.89804 0.5451 RG 2.25 w 28.99001 594.41998 m 565.84998 594.41998 l S 28.99001 698.66998 m 565.84998 698.66998 l S 28.99001 594.41998 m 565.84998 594.41998 l S 28.99001 524.16998 m 565.84998 524.16998 l S 30.07001 699.73999 m 30.07001 523.08997 l S 564.77997 699.73999 m 564.77997 523.08997 l S BT /T1_0 12 Tf 1 0 0 1 35.5 685.47998 Tm (People\222s health, personal and social care needs are met. The home has\ a plan of care )Tj 1 0 0 1 35.5 668.47998 Tm (that the person, or someone close to them, has been involved in making. \ If they take )Tj 1 0 0 1 35.5 651.47998 Tm (medicine, they manage it themselves if they can. If they cannot manage t\ heir )Tj 1 0 0 1 35.5 634.47998 Tm (medicine, the care home supports them with it, in a safe way. People\222\ s right to privacy )Tj 1 0 0 1 35.5 617.47998 Tm (is respected and the support they get from staff is given in a way that \ maintains their )Tj 1 0 0 1 35.5 600.47998 Tm (dignity.)Tj 1 0 0 1 35.5 581.22998 Tm (If people are approaching the end of their life, the care home will resp\ ect their choices )Tj 1 0 0 1 35.5 564.22998 Tm (and help them feel comfortable and secure. They, and people close to the\ m, are )Tj 1 0 0 1 35.5 547.22998 Tm (reassured that their death will be handled with sensitivity, dignity and\ respect, and )Tj 1 0 0 1 35.5 530.22998 Tm (take account of their spiritual and cultural wishes. )Tj /C2_0 12 Tf 1 0 0 1 28.35001 505.91 Tm <0003>Tj 0 0 0 RG 0.5 w /T1_0 12 Tf 2 Tr 1 0 0 1 28.35001 483.85999 Tm (This is what people )Tj 1 0 0 1 148.48999 483.85999 Tm (staying in this care home)Tj 1 0 0 1 305.45999 483.85999 Tm (experience)Tj 0 Tr 1 0 0 1 370.91 483.85999 Tm (:)Tj /T1_1 8 Tf 1 0 0 1 28.35001 466.67999 Tm (\240)Tj ET 0.99608 0.9451 0.76077 RG 207.45999 w 33.45 359 m 563.64996 359 l S 1 1 1 RG 22.5 w 31.2 453.72998 m 565.90002 453.72998 l S 184.95999 w 32.32001 347.75998 m 564.77997 347.75998 l S 0.99216 0.89804 0.5451 RG 2.25 w 30.12 441.35999 m 566.97998 441.35999 l S 31.2 442.44 m 31.2 253.06998 l S 565.90002 442.44 m 565.90002 253.06998 l S 31.2 441.35999 m 565.90002 441.35999 l S 30.12 254.14998 m 566.97998 254.14998 l S BT /T1_0 12 Tf 1 0 0 1 31.2 450.41998 Tm (Judgement:)Tj 1 0 0 1 35.47 425.67999 Tm (People using this service experience )Tj 0 0 0 RG 0.5 w /TT0 12 Tf 2 Tr 221.55202 0 Td (good)Tj /T1_0 12 Tf 0 Tr 33.746 0 Td (quality outcomes in this area. We have )Tj 1 0 0 1 35.47 408.17999 Tm (made this judgement using a range of evidence, including a visit to this\ service.)Tj 1 0 0 1 35.47 388.17999 Tm (\240)Tj 1 0 0 1 35.47 368.19 Tm (The care needs of residents are met by suitably trained staff; doctors a\ nd other )Tj 1 0 0 1 35.47 350.69 Tm (professionals visit as necessary and residents receive the medicines the\ y have been )Tj 1 0 0 1 35.47 333.20001 Tm (prescribed.)Tj 1 0 0 1 35.47 315.70001 Tm (\240)Tj 1 0 0 1 35.47 298.20001 Tm (Care is planned to promote the individuality of each resident and to pro\ vide staff with )Tj 1 0 0 1 35.47 280.70999 Tm (sufficient information to enable the needs of each person to be properly\ met)Tj /TT1 12 Tf (.)Tj /T1_0 12 Tf ( )Tj ET 0.99608 0.9451 0.76077 RG 160.05 w 33.45 148.25 m 563.64996 148.25 l S 1 1 1 RG 22.5 w 31.2 219.28 m 565.90002 219.28 l S 138.67999 w 32.32001 136.44 m 564.77997 136.44 l S 0.99216 0.89804 0.5451 RG 2.25 w 30.12 206.90999 m 566.97998 206.90999 l S 31.2 207.98999 m 31.2 64.90001 l S 565.90002 207.98999 m 565.90002 64.90001 l S 31.2 206.90999 m 565.90002 206.90999 l S 30.12 65.97 m 566.97998 65.97 l S BT /TT1 12 Tf 31.2 233.47 Td ( )Tj /T1_0 12 Tf (Evidence:)Tj /TT1 12 Tf 4.27 -24.75 Td ( )Tj -7.37 -24.75 Td ( )Tj /T1_0 12 Tf (The care records of 3 people who live at the home were examined and foun\ d to )Tj /TT1 12 Tf 0 -17.49001 TD ( )Tj /T1_0 12 Tf (contain risk assessments forming the basis for care plans and daily reco\ rds describing )Tj 0 -17.5 TD (the care of each person. There was evidence that individual residents or\ their )Tj 0 -17.49001 TD (representatives had been involved in the development and review of plann\ ed care )Tj 0 -17.49998 TD (provision.)Tj 0 -17.5 TD (\240)Tj 0 -17.49001 TD (The care plans were clear and comprehensive)Tj /TT0 12 Tf (.)Tj /T1_0 12 Tf ( )Tj ET endstream endobj 1906 0 obj 5267 endobj 1907 0 obj<>stream 0.98431 0.78824 0.08627 RG 1 i 20.58 w 10 M 0 j 0 J []0 d 28.35001 56.81 m 566.92999 56.81 l S 0 0 0 rg 0 0 0 RG 0.5 w BT /T1_0 11 Tf 0 Tc 0 Tw 0 Ts 100 Tz 2 Tr 1 0 0 1 31.2 53.03999 Tm (Care Homes for Older People)Tj 0 Tr 1 0 0 1 477.67999 53.03999 Tm (Page )Tj 2 Tr 1 0 0 1 508.20999 53.03999 Tm (12)Tj 0 Tr 1 0 0 1 526.07001 53.03999 Tm (of )Tj 2 Tr 1 0 0 1 540.48999 53.03999 Tm (26)Tj /T1_0 16 Tf 1 0 0 1 28.35001 768.13 Tm (Health and personal care)Tj /T1_1 12 Tf 0 Tr 1 0 0 1 28.35001 747.90997 Tm (\240)Tj /T1_0 12 Tf 2 Tr 1 0 0 1 28.35001 730.81 Tm (These are the outcomes that people )Tj 1 0 0 1 250.50998 730.81 Tm (staying in care homes)Tj 1 0 0 1 383.42999 730.81 Tm ( should experience. They )Tj 1 0 0 1 28.35001 713.31 Tm (reflect the things that people have said are important to them:)Tj /T1_1 5 Tf 0 Tr 1 0 0 1 28.35001 700.84998 Tm (\240)Tj ET 0.99608 0.9451 0.76077 RG 172.25 w 32.32001 610.28998 m 562.52997 610.28998 l S 1 1 1 RG 68 w 31.2 559.28998 m 563.64996 559.28998 l S 0.99216 0.89804 0.5451 RG 2.25 w 28.99001 594.41998 m 565.84998 594.41998 l S 28.99001 698.66998 m 565.84998 698.66998 l S 28.99001 594.41998 m 565.84998 594.41998 l S 28.99001 524.16998 m 565.84998 524.16998 l S 30.07001 699.73999 m 30.07001 523.08997 l S 564.77997 699.73999 m 564.77997 523.08997 l S BT /T1_0 12 Tf 1 0 0 1 35.5 685.47998 Tm (People\222s health, personal and social care needs are met. The home has\ a plan of care )Tj 1 0 0 1 35.5 668.47998 Tm (that the person, or someone close to them, has been involved in making. \ If they take )Tj 1 0 0 1 35.5 651.47998 Tm (medicine, they manage it themselves if they can. If they cannot manage t\ heir )Tj 1 0 0 1 35.5 634.47998 Tm (medicine, the care home supports them with it, in a safe way. People\222\ s right to privacy )Tj 1 0 0 1 35.5 617.47998 Tm (is respected and the support they get from staff is given in a way that \ maintains their )Tj 1 0 0 1 35.5 600.47998 Tm (dignity.)Tj 1 0 0 1 35.5 581.22998 Tm (If people are approaching the end of their life, the care home will resp\ ect their choices )Tj 1 0 0 1 35.5 564.22998 Tm (and help them feel comfortable and secure. They, and people close to the\ m, are )Tj 1 0 0 1 35.5 547.22998 Tm (reassured that their death will be handled with sensitivity, dignity and\ respect, and )Tj 1 0 0 1 35.5 530.22998 Tm (take account of their spiritual and cultural wishes. )Tj /C2_0 12 Tf 1 0 0 1 28.35001 505.91 Tm <0003>Tj 0 0 0 RG 0.5 w /T1_0 12 Tf 2 Tr 1 0 0 1 28.35001 483.85999 Tm (This is what people )Tj 1 0 0 1 148.48999 483.85999 Tm (staying in this care home)Tj 1 0 0 1 305.45999 483.85999 Tm (experience)Tj 0 Tr 1 0 0 1 370.91 483.85999 Tm (:)Tj /T1_1 8 Tf 1 0 0 1 28.35001 466.67999 Tm (\240)Tj ET 0.99608 0.9451 0.76077 RG 207.45999 w 33.45 359 m 563.64996 359 l S 1 1 1 RG 22.5 w 31.2 453.72998 m 565.90002 453.72998 l S 184.95999 w 32.32001 347.75998 m 564.77997 347.75998 l S 0.99216 0.89804 0.5451 RG 2.25 w 30.12 441.35999 m 566.97998 441.35999 l S 31.2 442.44 m 31.2 253.06998 l S 565.90002 442.44 m 565.90002 253.06998 l S 31.2 441.35999 m 565.90002 441.35999 l S 30.12 254.14998 m 566.97998 254.14998 l S BT /T1_0 12 Tf 1 0 0 1 31.2 450.41998 Tm (Judgement:)Tj 1 0 0 1 35.47 425.67999 Tm (People using this service experience )Tj 0 0 0 RG 0.5 w /TT0 12 Tf 2 Tr 221.55202 0 Td (good)Tj /T1_0 12 Tf 0 Tr 33.746 0 Td (quality outcomes in this area. We have )Tj 1 0 0 1 35.47 408.17999 Tm (made this judgement using a range of evidence, including a visit to this\ service.)Tj 1 0 0 1 35.47 388.17999 Tm (\240)Tj 1 0 0 1 35.47 368.19 Tm (The care needs of residents are met by suitably trained staff; doctors a\ nd other )Tj 1 0 0 1 35.47 350.69 Tm (professionals visit as necessary and residents receive the medicines the\ y have been )Tj 1 0 0 1 35.47 333.20001 Tm (prescribed.)Tj 1 0 0 1 35.47 315.70001 Tm (\240)Tj 1 0 0 1 35.47 298.20001 Tm (Care is planned to promote the individuality of each resident and to pro\ vide staff with )Tj 1 0 0 1 35.47 280.70999 Tm (sufficient information to enable the needs of each person to be properly\ met)Tj /TT1 12 Tf (.)Tj /T1_0 12 Tf ( )Tj ET 0.99608 0.9451 0.76077 RG 160.05 w 33.45 148.25 m 563.64996 148.25 l S 1 1 1 RG 22.5 w 31.2 219.28 m 565.90002 219.28 l S 138.67999 w 32.32001 136.44 m 564.77997 136.44 l S 0.99216 0.89804 0.5451 RG 2.25 w 30.12 206.90999 m 566.97998 206.90999 l S 31.2 207.98999 m 31.2 64.90001 l S 565.90002 207.98999 m 565.90002 64.90001 l S 31.2 206.90999 m 565.90002 206.90999 l S 30.12 65.97 m 566.97998 65.97 l S BT /TT1 12 Tf 31.2 233.47 Td ( )Tj /T1_0 12 Tf (Evidence:)Tj /TT1 12 Tf 4.27 -24.75 Td ( )Tj -7.37 -24.75 Td ( )Tj /T1_0 12 Tf (The care records of 3 people who live at the home were examined and foun\ d to )Tj /TT1 12 Tf 0 -17.49001 TD ( )Tj /T1_0 12 Tf (contain risk assessments forming the basis for care plans and daily reco\ rds describing )Tj /TT1 12 Tf 0 -17.5 TD ( )Tj /T1_0 12 Tf (the care of each person. There was evidence that individual residents or\ their )Tj 0 -17.49001 TD (representatives had been involved in the development and review of plann\ ed care )Tj 0 -17.49998 TD (provision.)Tj 0 -17.5 TD (\240)Tj 0 -17.49001 TD (The care plans were clear and comprehensive)Tj /TT0 12 Tf (.)Tj /T1_0 12 Tf ( )Tj ET endstream endobj 1908 0 obj 5268 endobj 1909 0 obj<>stream 0.98431 0.78824 0.08627 RG 1 i 20.58 w 10 M 0 j 0 J []0 d 28.35001 56.81 m 566.92999 56.81 l S 0 0 0 rg 0 0 0 RG 0.5 w BT /T1_0 11 Tf 0 Tc 0 Tw 0 Ts 100 Tz 2 Tr 1 0 0 1 31.2 53.03999 Tm (Care Homes for Older People)Tj 0 Tr 1 0 0 1 477.67999 53.03999 Tm (Page )Tj 2 Tr 1 0 0 1 508.20999 53.03999 Tm (12)Tj 0 Tr 1 0 0 1 526.07001 53.03999 Tm (of )Tj 2 Tr 1 0 0 1 540.48999 53.03999 Tm (26)Tj /T1_0 16 Tf 1 0 0 1 28.35001 768.13 Tm (Health and personal care)Tj /T1_1 12 Tf 0 Tr 1 0 0 1 28.35001 747.90997 Tm (\240)Tj /T1_0 12 Tf 2 Tr 1 0 0 1 28.35001 730.81 Tm (These are the outcomes that people )Tj 1 0 0 1 250.50998 730.81 Tm (staying in care homes)Tj 1 0 0 1 383.42999 730.81 Tm ( should experience. They )Tj 1 0 0 1 28.35001 713.31 Tm (reflect the things that people have said are important to them:)Tj /T1_1 5 Tf 0 Tr 1 0 0 1 28.35001 700.84998 Tm (\240)Tj ET 0.99608 0.9451 0.76077 RG 172.25 w 32.32001 610.28998 m 562.52997 610.28998 l S 1 1 1 RG 68 w 31.2 559.28998 m 563.64996 559.28998 l S 0.99216 0.89804 0.5451 RG 2.25 w 28.99001 594.41998 m 565.84998 594.41998 l S 28.99001 698.66998 m 565.84998 698.66998 l S 28.99001 594.41998 m 565.84998 594.41998 l S 28.99001 524.16998 m 565.84998 524.16998 l S 30.07001 699.73999 m 30.07001 523.08997 l S 564.77997 699.73999 m 564.77997 523.08997 l S BT /T1_0 12 Tf 1 0 0 1 35.5 685.47998 Tm (People\222s health, personal and social care needs are met. The home has\ a plan of care )Tj 1 0 0 1 35.5 668.47998 Tm (that the person, or someone close to them, has been involved in making. \ If they take )Tj 1 0 0 1 35.5 651.47998 Tm (medicine, they manage it themselves if they can. If they cannot manage t\ heir )Tj 1 0 0 1 35.5 634.47998 Tm (medicine, the care home supports them with it, in a safe way. People\222\ s right to privacy )Tj 1 0 0 1 35.5 617.47998 Tm (is respected and the support they get from staff is given in a way that \ maintains their )Tj 1 0 0 1 35.5 600.47998 Tm (dignity.)Tj 1 0 0 1 35.5 581.22998 Tm (If people are approaching the end of their life, the care home will resp\ ect their choices )Tj 1 0 0 1 35.5 564.22998 Tm (and help them feel comfortable and secure. They, and people close to the\ m, are )Tj 1 0 0 1 35.5 547.22998 Tm (reassured that their death will be handled with sensitivity, dignity and\ respect, and )Tj 1 0 0 1 35.5 530.22998 Tm (take account of their spiritual and cultural wishes. )Tj /C2_0 12 Tf 1 0 0 1 28.35001 505.91 Tm <0003>Tj 0 0 0 RG 0.5 w /T1_0 12 Tf 2 Tr 1 0 0 1 28.35001 483.85999 Tm (This is what people )Tj 1 0 0 1 148.48999 483.85999 Tm (staying in this care home)Tj 1 0 0 1 305.45999 483.85999 Tm (experience)Tj 0 Tr 1 0 0 1 370.91 483.85999 Tm (:)Tj /T1_1 8 Tf 1 0 0 1 28.35001 466.67999 Tm (\240)Tj ET 0.99608 0.9451 0.76077 RG 207.45999 w 33.45 359 m 563.64996 359 l S 1 1 1 RG 22.5 w 31.2 453.72998 m 565.90002 453.72998 l S 184.95999 w 32.32001 347.75998 m 564.77997 347.75998 l S 0.99216 0.89804 0.5451 RG 2.25 w 30.12 441.35999 m 566.97998 441.35999 l S 31.2 442.44 m 31.2 253.06998 l S 565.90002 442.44 m 565.90002 253.06998 l S 31.2 441.35999 m 565.90002 441.35999 l S 30.12 254.14998 m 566.97998 254.14998 l S BT /T1_0 12 Tf 1 0 0 1 31.2 450.41998 Tm (Judgement:)Tj 1 0 0 1 35.47 425.67999 Tm (People using this service experience )Tj 0 0 0 RG 0.5 w /TT0 12 Tf 2 Tr 221.55202 0 Td (good)Tj /T1_0 12 Tf 0 Tr 33.746 0 Td (quality outcomes in this area. We have )Tj 1 0 0 1 35.47 408.17999 Tm (made this judgement using a range of evidence, including a visit to this\ service.)Tj 1 0 0 1 35.47 388.17999 Tm (\240)Tj 1 0 0 1 35.47 368.19 Tm (The care needs of residents are met by suitably trained staff; doctors a\ nd other )Tj 1 0 0 1 35.47 350.69 Tm (professionals visit as necessary and residents receive the medicines the\ y have been )Tj 1 0 0 1 35.47 333.20001 Tm (prescribed.)Tj 1 0 0 1 35.47 315.70001 Tm (\240)Tj 1 0 0 1 35.47 298.20001 Tm (Care is planned to promote the individuality of each resident and to pro\ vide staff with )Tj 1 0 0 1 35.47 280.70999 Tm (sufficient information to enable the needs of each person to be properly\ met)Tj /TT1 12 Tf (.)Tj /T1_0 12 Tf ( )Tj ET 0.99608 0.9451 0.76077 RG 160.05 w 33.45 148.25 m 563.64996 148.25 l S 1 1 1 RG 22.5 w 31.2 219.28 m 565.90002 219.28 l S 138.67999 w 32.32001 136.44 m 564.77997 136.44 l S 0.99216 0.89804 0.5451 RG 2.25 w 30.12 206.90999 m 566.97998 206.90999 l S 31.2 207.98999 m 31.2 64.90001 l S 565.90002 207.98999 m 565.90002 64.90001 l S 31.2 206.90999 m 565.90002 206.90999 l S 30.12 65.97 m 566.97998 65.97 l S BT /TT1 12 Tf 31.2 233.47 Td ( )Tj /T1_0 12 Tf (Evidence:)Tj /TT1 12 Tf 4.27 -24.75 Td ( )Tj -7.37 -24.75 Td ( )Tj /T1_0 12 Tf (The care records of 3 people who live at the home were examined and foun\ d to )Tj /TT1 12 Tf 0 -17.49001 TD ( )Tj /T1_0 12 Tf (contain risk assessments forming the basis for care plans and daily reco\ rds describing )Tj /TT1 12 Tf 0 -17.5 TD ( )Tj /T1_0 12 Tf (the care of each person. There was evidence that individual residents or\ their )Tj 0 -17.49001 TD (representatives had been involved in the development and review of plann\ ed care )Tj 0 -17.49998 TD (provision.)Tj 0 -17.5 TD (\240)Tj 0 -17.49001 TD (The care plans were clear and comprehensive)Tj /TT0 12 Tf (.)Tj /T1_0 12 Tf ( )Tj ET endstream endobj 1910 0 obj 5297 endobj 1911 0 obj<>stream 0.98431 0.78824 0.08627 RG 1 i 20.58 w 10 M 0 j 0 J []0 d 28.35001 56.81 m 566.92999 56.81 l S 0 0 0 rg 0 0 0 RG 0.5 w BT /T1_0 11 Tf 0 Tc 0 Tw 0 Ts 100 Tz 2 Tr 1 0 0 1 31.2 53.03999 Tm (Care Homes for Older People)Tj 0 Tr 1 0 0 1 477.67999 53.03999 Tm (Page )Tj 2 Tr 1 0 0 1 508.20999 53.03999 Tm (12)Tj 0 Tr 1 0 0 1 526.07001 53.03999 Tm (of )Tj 2 Tr 1 0 0 1 540.48999 53.03999 Tm (26)Tj /T1_0 16 Tf 1 0 0 1 28.35001 768.13 Tm (Health and personal care)Tj /T1_1 12 Tf 0 Tr 1 0 0 1 28.35001 747.90997 Tm (\240)Tj /T1_0 12 Tf 2 Tr 1 0 0 1 28.35001 730.81 Tm (These are the outcomes that people )Tj 1 0 0 1 250.50998 730.81 Tm (staying in care homes)Tj 1 0 0 1 383.42999 730.81 Tm ( should experience. They )Tj 1 0 0 1 28.35001 713.31 Tm (reflect the things that people have said are important to them:)Tj /T1_1 5 Tf 0 Tr 1 0 0 1 28.35001 700.84998 Tm (\240)Tj ET 0.99608 0.9451 0.76077 RG 172.25 w 32.32001 610.28998 m 562.52997 610.28998 l S 1 1 1 RG 68 w 31.2 559.28998 m 563.64996 559.28998 l S 0.99216 0.89804 0.5451 RG 2.25 w 28.99001 594.41998 m 565.84998 594.41998 l S 28.99001 698.66998 m 565.84998 698.66998 l S 28.99001 594.41998 m 565.84998 594.41998 l S 28.99001 524.16998 m 565.84998 524.16998 l S 30.07001 699.73999 m 30.07001 523.08997 l S 564.77997 699.73999 m 564.77997 523.08997 l S BT /T1_0 12 Tf 1 0 0 1 35.5 685.47998 Tm (People\222s health, personal and social care needs are met. The home has\ a plan of care )Tj 1 0 0 1 35.5 668.47998 Tm (that the person, or someone close to them, has been involved in making. \ If they take )Tj 1 0 0 1 35.5 651.47998 Tm (medicine, they manage it themselves if they can. If they cannot manage t\ heir )Tj 1 0 0 1 35.5 634.47998 Tm (medicine, the care home supports them with it, in a safe way. People\222\ s right to privacy )Tj 1 0 0 1 35.5 617.47998 Tm (is respected and the support they get from staff is given in a way that \ maintains their )Tj 1 0 0 1 35.5 600.47998 Tm (dignity.)Tj 1 0 0 1 35.5 581.22998 Tm (If people are approaching the end of their life, the care home will resp\ ect their choices )Tj 1 0 0 1 35.5 564.22998 Tm (and help them feel comfortable and secure. They, and people close to the\ m, are )Tj 1 0 0 1 35.5 547.22998 Tm (reassured that their death will be handled with sensitivity, dignity and\ respect, and )Tj 1 0 0 1 35.5 530.22998 Tm (take account of their spiritual and cultural wishes. )Tj /C2_0 12 Tf 1 0 0 1 28.35001 505.91 Tm <0003>Tj 0 0 0 RG 0.5 w /T1_0 12 Tf 2 Tr 1 0 0 1 28.35001 483.85999 Tm (This is what people )Tj 1 0 0 1 148.48999 483.85999 Tm (staying in this care home)Tj 1 0 0 1 305.45999 483.85999 Tm (experience)Tj 0 Tr 1 0 0 1 370.91 483.85999 Tm (:)Tj /T1_1 8 Tf 1 0 0 1 28.35001 466.67999 Tm (\240)Tj ET 0.99608 0.9451 0.76077 RG 207.45999 w 33.45 359 m 563.64996 359 l S 1 1 1 RG 22.5 w 31.2 453.72998 m 565.90002 453.72998 l S 184.95999 w 32.32001 347.75998 m 564.77997 347.75998 l S 0.99216 0.89804 0.5451 RG 2.25 w 30.12 441.35999 m 566.97998 441.35999 l S 31.2 442.44 m 31.2 253.06998 l S 565.90002 442.44 m 565.90002 253.06998 l S 31.2 441.35999 m 565.90002 441.35999 l S 30.12 254.14998 m 566.97998 254.14998 l S BT /T1_0 12 Tf 1 0 0 1 31.2 450.41998 Tm (Judgement:)Tj 1 0 0 1 35.47 425.67999 Tm (People using this service experience )Tj 0 0 0 RG 0.5 w /TT0 12 Tf 2 Tr 221.55202 0 Td (good)Tj /T1_0 12 Tf 0 Tr 33.746 0 Td (quality outcomes in this area. We have )Tj 1 0 0 1 35.47 408.17999 Tm (made this judgement using a range of evidence, including a visit to this\ service.)Tj 1 0 0 1 35.47 388.17999 Tm (\240)Tj 1 0 0 1 35.47 368.19 Tm (The care needs of residents are met by suitably trained staff; doctors a\ nd other )Tj 1 0 0 1 35.47 350.69 Tm (professionals visit as necessary and residents receive the medicines the\ y have been )Tj 1 0 0 1 35.47 333.20001 Tm (prescribed.)Tj 1 0 0 1 35.47 315.70001 Tm (\240)Tj 1 0 0 1 35.47 298.20001 Tm (Care is planned to promote the individuality of each resident and to pro\ vide staff with )Tj 1 0 0 1 35.47 280.70999 Tm (sufficient information to enable the needs of each person to be properly\ met)Tj /TT1 12 Tf (.)Tj /T1_0 12 Tf ( )Tj ET 0.99608 0.9451 0.76077 RG 160.05 w 33.45 148.25 m 563.64996 148.25 l S 1 1 1 RG 22.5 w 31.2 219.28 m 565.90002 219.28 l S 138.67999 w 32.32001 136.44 m 564.77997 136.44 l S 0.99216 0.89804 0.5451 RG 2.25 w 30.12 206.90999 m 566.97998 206.90999 l S 31.2 207.98999 m 31.2 64.90001 l S 565.90002 207.98999 m 565.90002 64.90001 l S 31.2 206.90999 m 565.90002 206.90999 l S 30.12 65.97 m 566.97998 65.97 l S BT /TT1 12 Tf 31.2 233.47 Td ( )Tj /T1_0 12 Tf (Evidence:)Tj /TT1 12 Tf 4.27 -24.75 Td ( )Tj -7.37 -24.75 Td ( )Tj /T1_0 12 Tf (The care records of 3 people who live at the home were examined and foun\ d to )Tj /TT1 12 Tf 0 -17.49001 TD ( )Tj /T1_0 12 Tf (contain risk assessments forming the basis for care plans and daily reco\ rds describing )Tj /TT1 12 Tf 0 -17.5 TD ( )Tj /T1_0 12 Tf (the care of each person. There was evidence that individual residents or\ their )Tj /TT1 12 Tf 0 -17.49001 TD ( )Tj /T1_0 12 Tf (representatives had been involved in the development and review of plann\ ed care )Tj 0 -17.49998 TD (provision.)Tj 0 -17.5 TD (\240)Tj 0 -17.49001 TD (The care plans were clear and comprehensive)Tj /TT0 12 Tf (.)Tj /T1_0 12 Tf ( )Tj ET endstream endobj 1912 0 obj 5298 endobj 1913 0 obj<>stream 0.98431 0.78824 0.08627 RG 1 i 20.58 w 10 M 0 j 0 J []0 d 28.35001 56.81 m 566.92999 56.81 l S 0 0 0 rg 0 0 0 RG 0.5 w BT /T1_0 11 Tf 0 Tc 0 Tw 0 Ts 100 Tz 2 Tr 1 0 0 1 31.2 53.03999 Tm (Care Homes for Older People)Tj 0 Tr 1 0 0 1 477.67999 53.03999 Tm (Page )Tj 2 Tr 1 0 0 1 508.20999 53.03999 Tm (12)Tj 0 Tr 1 0 0 1 526.07001 53.03999 Tm (of )Tj 2 Tr 1 0 0 1 540.48999 53.03999 Tm (26)Tj /T1_0 16 Tf 1 0 0 1 28.35001 768.13 Tm (Health and personal care)Tj /T1_1 12 Tf 0 Tr 1 0 0 1 28.35001 747.90997 Tm (\240)Tj /T1_0 12 Tf 2 Tr 1 0 0 1 28.35001 730.81 Tm (These are the outcomes that people )Tj 1 0 0 1 250.50998 730.81 Tm (staying in care homes)Tj 1 0 0 1 383.42999 730.81 Tm ( should experience. They )Tj 1 0 0 1 28.35001 713.31 Tm (reflect the things that people have said are important to them:)Tj /T1_1 5 Tf 0 Tr 1 0 0 1 28.35001 700.84998 Tm (\240)Tj ET 0.99608 0.9451 0.76077 RG 172.25 w 32.32001 610.28998 m 562.52997 610.28998 l S 1 1 1 RG 68 w 31.2 559.28998 m 563.64996 559.28998 l S 0.99216 0.89804 0.5451 RG 2.25 w 28.99001 594.41998 m 565.84998 594.41998 l S 28.99001 698.66998 m 565.84998 698.66998 l S 28.99001 594.41998 m 565.84998 594.41998 l S 28.99001 524.16998 m 565.84998 524.16998 l S 30.07001 699.73999 m 30.07001 523.08997 l S 564.77997 699.73999 m 564.77997 523.08997 l S BT /T1_0 12 Tf 1 0 0 1 35.5 685.47998 Tm (People\222s health, personal and social care needs are met. The home has\ a plan of care )Tj 1 0 0 1 35.5 668.47998 Tm (that the person, or someone close to them, has been involved in making. \ If they take )Tj 1 0 0 1 35.5 651.47998 Tm (medicine, they manage it themselves if they can. If they cannot manage t\ heir )Tj 1 0 0 1 35.5 634.47998 Tm (medicine, the care home supports them with it, in a safe way. People\222\ s right to privacy )Tj 1 0 0 1 35.5 617.47998 Tm (is respected and the support they get from staff is given in a way that \ maintains their )Tj 1 0 0 1 35.5 600.47998 Tm (dignity.)Tj 1 0 0 1 35.5 581.22998 Tm (If people are approaching the end of their life, the care home will resp\ ect their choices )Tj 1 0 0 1 35.5 564.22998 Tm (and help them feel comfortable and secure. They, and people close to the\ m, are )Tj 1 0 0 1 35.5 547.22998 Tm (reassured that their death will be handled with sensitivity, dignity and\ respect, and )Tj 1 0 0 1 35.5 530.22998 Tm (take account of their spiritual and cultural wishes. )Tj /C2_0 12 Tf 1 0 0 1 28.35001 505.91 Tm <0003>Tj 0 0 0 RG 0.5 w /T1_0 12 Tf 2 Tr 1 0 0 1 28.35001 483.85999 Tm (This is what people )Tj 1 0 0 1 148.48999 483.85999 Tm (staying in this care home)Tj 1 0 0 1 305.45999 483.85999 Tm (experience)Tj 0 Tr 1 0 0 1 370.91 483.85999 Tm (:)Tj /T1_1 8 Tf 1 0 0 1 28.35001 466.67999 Tm (\240)Tj ET 0.99608 0.9451 0.76077 RG 207.45999 w 33.45 359 m 563.64996 359 l S 1 1 1 RG 22.5 w 31.2 453.72998 m 565.90002 453.72998 l S 184.95999 w 32.32001 347.75998 m 564.77997 347.75998 l S 0.99216 0.89804 0.5451 RG 2.25 w 30.12 441.35999 m 566.97998 441.35999 l S 31.2 442.44 m 31.2 253.06998 l S 565.90002 442.44 m 565.90002 253.06998 l S 31.2 441.35999 m 565.90002 441.35999 l S 30.12 254.14998 m 566.97998 254.14998 l S BT /T1_0 12 Tf 1 0 0 1 31.2 450.41998 Tm (Judgement:)Tj 1 0 0 1 35.47 425.67999 Tm (People using this service experience )Tj 0 0 0 RG 0.5 w /TT0 12 Tf 2 Tr 221.55202 0 Td (good)Tj /T1_0 12 Tf 0 Tr 33.746 0 Td (quality outcomes in this area. We have )Tj 1 0 0 1 35.47 408.17999 Tm (made this judgement using a range of evidence, including a visit to this\ service.)Tj 1 0 0 1 35.47 388.17999 Tm (\240)Tj 1 0 0 1 35.47 368.19 Tm (The care needs of residents are met by suitably trained staff; doctors a\ nd other )Tj 1 0 0 1 35.47 350.69 Tm (professionals visit as necessary and residents receive the medicines the\ y have been )Tj 1 0 0 1 35.47 333.20001 Tm (prescribed.)Tj 1 0 0 1 35.47 315.70001 Tm (\240)Tj 1 0 0 1 35.47 298.20001 Tm (Care is planned to promote the individuality of each resident and to pro\ vide staff with )Tj 1 0 0 1 35.47 280.70999 Tm (sufficient information to enable the needs of each person to be properly\ met)Tj /TT1 12 Tf (.)Tj /T1_0 12 Tf ( )Tj ET 0.99608 0.9451 0.76077 RG 160.05 w 33.45 148.25 m 563.64996 148.25 l S 1 1 1 RG 22.5 w 31.2 219.28 m 565.90002 219.28 l S 138.67999 w 32.32001 136.44 m 564.77997 136.44 l S 0.99216 0.89804 0.5451 RG 2.25 w 30.12 206.90999 m 566.97998 206.90999 l S 31.2 207.98999 m 31.2 64.90001 l S 565.90002 207.98999 m 565.90002 64.90001 l S 31.2 206.90999 m 565.90002 206.90999 l S 30.12 65.97 m 566.97998 65.97 l S BT /TT1 12 Tf 31.2 233.47 Td ( )Tj /T1_0 12 Tf (Evidence:)Tj /TT1 12 Tf 4.27 -24.75 Td ( )Tj -7.37 -24.75 Td ( )Tj /T1_0 12 Tf (The care records of 3 people who live at the home were examined and foun\ d to )Tj /TT1 12 Tf 0 -17.49001 TD ( )Tj /T1_0 12 Tf (contain risk assessments forming the basis for care plans and daily reco\ rds describing )Tj /TT1 12 Tf 0 -17.5 TD ( )Tj /T1_0 12 Tf (the care of each person. There was evidence that individual residents or\ their )Tj /TT1 12 Tf 0 -17.49001 TD ( )Tj /T1_0 12 Tf (representatives had been involved in the development and review of plann\ ed care )Tj 0 -17.49998 TD (provision.)Tj 0 -17.5 TD (\240)Tj 0 -17.49001 TD (The care plans were clear and comprehensive)Tj /TT0 12 Tf (.)Tj /T1_0 12 Tf ( )Tj ET endstream endobj 1914 0 obj 5327 endobj 1915 0 obj<>stream 0.98431 0.78824 0.08627 RG 1 i 20.58 w 10 M 0 j 0 J []0 d 28.35001 56.81 m 566.92999 56.81 l S 0 0 0 rg 0 0 0 RG 0.5 w BT /T1_0 11 Tf 0 Tc 0 Tw 0 Ts 100 Tz 2 Tr 1 0 0 1 31.2 53.03999 Tm (Care Homes for Older People)Tj 0 Tr 1 0 0 1 477.67999 53.03999 Tm (Page )Tj 2 Tr 1 0 0 1 508.20999 53.03999 Tm (12)Tj 0 Tr 1 0 0 1 526.07001 53.03999 Tm (of )Tj 2 Tr 1 0 0 1 540.48999 53.03999 Tm (26)Tj /T1_0 16 Tf 1 0 0 1 28.35001 768.13 Tm (Health and personal care)Tj /T1_1 12 Tf 0 Tr 1 0 0 1 28.35001 747.90997 Tm (\240)Tj /T1_0 12 Tf 2 Tr 1 0 0 1 28.35001 730.81 Tm (These are the outcomes that people )Tj 1 0 0 1 250.50998 730.81 Tm (staying in care homes)Tj 1 0 0 1 383.42999 730.81 Tm ( should experience. They )Tj 1 0 0 1 28.35001 713.31 Tm (reflect the things that people have said are important to them:)Tj /T1_1 5 Tf 0 Tr 1 0 0 1 28.35001 700.84998 Tm (\240)Tj ET 0.99608 0.9451 0.76077 RG 172.25 w 32.32001 610.28998 m 562.52997 610.28998 l S 1 1 1 RG 68 w 31.2 559.28998 m 563.64996 559.28998 l S 0.99216 0.89804 0.5451 RG 2.25 w 28.99001 594.41998 m 565.84998 594.41998 l S 28.99001 698.66998 m 565.84998 698.66998 l S 28.99001 594.41998 m 565.84998 594.41998 l S 28.99001 524.16998 m 565.84998 524.16998 l S 30.07001 699.73999 m 30.07001 523.08997 l S 564.77997 699.73999 m 564.77997 523.08997 l S BT /T1_0 12 Tf 1 0 0 1 35.5 685.47998 Tm (People\222s health, personal and social care needs are met. The home has\ a plan of care )Tj 1 0 0 1 35.5 668.47998 Tm (that the person, or someone close to them, has been involved in making. \ If they take )Tj 1 0 0 1 35.5 651.47998 Tm (medicine, they manage it themselves if they can. If they cannot manage t\ heir )Tj 1 0 0 1 35.5 634.47998 Tm (medicine, the care home supports them with it, in a safe way. People\222\ s right to privacy )Tj 1 0 0 1 35.5 617.47998 Tm (is respected and the support they get from staff is given in a way that \ maintains their )Tj 1 0 0 1 35.5 600.47998 Tm (dignity.)Tj 1 0 0 1 35.5 581.22998 Tm (If people are approaching the end of their life, the care home will resp\ ect their choices )Tj 1 0 0 1 35.5 564.22998 Tm (and help them feel comfortable and secure. They, and people close to the\ m, are )Tj 1 0 0 1 35.5 547.22998 Tm (reassured that their death will be handled with sensitivity, dignity and\ respect, and )Tj 1 0 0 1 35.5 530.22998 Tm (take account of their spiritual and cultural wishes. )Tj /C2_0 12 Tf 1 0 0 1 28.35001 505.91 Tm <0003>Tj 0 0 0 RG 0.5 w /T1_0 12 Tf 2 Tr 1 0 0 1 28.35001 483.85999 Tm (This is what people )Tj 1 0 0 1 148.48999 483.85999 Tm (staying in this care home)Tj 1 0 0 1 305.45999 483.85999 Tm (experience)Tj 0 Tr 1 0 0 1 370.91 483.85999 Tm (:)Tj /T1_1 8 Tf 1 0 0 1 28.35001 466.67999 Tm (\240)Tj ET 0.99608 0.9451 0.76077 RG 207.45999 w 33.45 359 m 563.64996 359 l S 1 1 1 RG 22.5 w 31.2 453.72998 m 565.90002 453.72998 l S 184.95999 w 32.32001 347.75998 m 564.77997 347.75998 l S 0.99216 0.89804 0.5451 RG 2.25 w 30.12 441.35999 m 566.97998 441.35999 l S 31.2 442.44 m 31.2 253.06998 l S 565.90002 442.44 m 565.90002 253.06998 l S 31.2 441.35999 m 565.90002 441.35999 l S 30.12 254.14998 m 566.97998 254.14998 l S BT /T1_0 12 Tf 1 0 0 1 31.2 450.41998 Tm (Judgement:)Tj 1 0 0 1 35.47 425.67999 Tm (People using this service experience )Tj 0 0 0 RG 0.5 w /TT0 12 Tf 2 Tr 221.55202 0 Td (good)Tj /T1_0 12 Tf 0 Tr 33.746 0 Td (quality outcomes in this area. We have )Tj 1 0 0 1 35.47 408.17999 Tm (made this judgement using a range of evidence, including a visit to this\ service.)Tj 1 0 0 1 35.47 388.17999 Tm (\240)Tj 1 0 0 1 35.47 368.19 Tm (The care needs of residents are met by suitably trained staff; doctors a\ nd other )Tj 1 0 0 1 35.47 350.69 Tm (professionals visit as necessary and residents receive the medicines the\ y have been )Tj 1 0 0 1 35.47 333.20001 Tm (prescribed.)Tj 1 0 0 1 35.47 315.70001 Tm (\240)Tj 1 0 0 1 35.47 298.20001 Tm (Care is planned to promote the individuality of each resident and to pro\ vide staff with )Tj 1 0 0 1 35.47 280.70999 Tm (sufficient information to enable the needs of each person to be properly\ met)Tj /TT1 12 Tf (.)Tj /T1_0 12 Tf ( )Tj ET 0.99608 0.9451 0.76077 RG 160.05 w 33.45 148.25 m 563.64996 148.25 l S 1 1 1 RG 22.5 w 31.2 219.28 m 565.90002 219.28 l S 138.67999 w 32.32001 136.44 m 564.77997 136.44 l S 0.99216 0.89804 0.5451 RG 2.25 w 30.12 206.90999 m 566.97998 206.90999 l S 31.2 207.98999 m 31.2 64.90001 l S 565.90002 207.98999 m 565.90002 64.90001 l S 31.2 206.90999 m 565.90002 206.90999 l S 30.12 65.97 m 566.97998 65.97 l S BT /TT1 12 Tf 31.2 233.47 Td ( )Tj /T1_0 12 Tf (Evidence:)Tj /TT1 12 Tf 4.27 -24.75 Td ( )Tj -7.37 -24.75 Td ( )Tj /T1_0 12 Tf (The care records of 3 people who live at the home were examined and foun\ d to )Tj /TT1 12 Tf 0 -17.49001 TD ( )Tj /T1_0 12 Tf (contain risk assessments forming the basis for care plans and daily reco\ rds describing )Tj /TT1 12 Tf 0 -17.5 TD ( )Tj /T1_0 12 Tf (the care of each person. There was evidence that individual residents or\ their )Tj /TT1 12 Tf 0 -17.49001 TD ( )Tj /T1_0 12 Tf (representatives had been involved in the development and review of plann\ ed care )Tj /TT1 12 Tf 0 -17.49998 TD ( )Tj /T1_0 12 Tf (provision.)Tj 0 -17.5 TD (\240)Tj 0 -17.49001 TD (The care plans were clear and comprehensive)Tj /TT0 12 Tf (.)Tj /T1_0 12 Tf ( )Tj ET endstream endobj 1916 0 obj 5328 endobj 1917 0 obj<>stream 0.98431 0.78824 0.08627 RG 1 i 20.58 w 10 M 0 j 0 J []0 d 28.35001 56.81 m 566.92999 56.81 l S 0 0 0 rg 0 0 0 RG 0.5 w BT /T1_0 11 Tf 0 Tc 0 Tw 0 Ts 100 Tz 2 Tr 1 0 0 1 31.2 53.03999 Tm (Care Homes for Older People)Tj 0 Tr 1 0 0 1 477.67999 53.03999 Tm (Page )Tj 2 Tr 1 0 0 1 508.20999 53.03999 Tm (12)Tj 0 Tr 1 0 0 1 526.07001 53.03999 Tm (of )Tj 2 Tr 1 0 0 1 540.48999 53.03999 Tm (26)Tj /T1_0 16 Tf 1 0 0 1 28.35001 768.13 Tm (Health and personal care)Tj /T1_1 12 Tf 0 Tr 1 0 0 1 28.35001 747.90997 Tm (\240)Tj /T1_0 12 Tf 2 Tr 1 0 0 1 28.35001 730.81 Tm (These are the outcomes that people )Tj 1 0 0 1 250.50998 730.81 Tm (staying in care homes)Tj 1 0 0 1 383.42999 730.81 Tm ( should experience. They )Tj 1 0 0 1 28.35001 713.31 Tm (reflect the things that people have said are important to them:)Tj /T1_1 5 Tf 0 Tr 1 0 0 1 28.35001 700.84998 Tm (\240)Tj ET 0.99608 0.9451 0.76077 RG 172.25 w 32.32001 610.28998 m 562.52997 610.28998 l S 1 1 1 RG 68 w 31.2 559.28998 m 563.64996 559.28998 l S 0.99216 0.89804 0.5451 RG 2.25 w 28.99001 594.41998 m 565.84998 594.41998 l S 28.99001 698.66998 m 565.84998 698.66998 l S 28.99001 594.41998 m 565.84998 594.41998 l S 28.99001 524.16998 m 565.84998 524.16998 l S 30.07001 699.73999 m 30.07001 523.08997 l S 564.77997 699.73999 m 564.77997 523.08997 l S BT /T1_0 12 Tf 1 0 0 1 35.5 685.47998 Tm (People\222s health, personal and social care needs are met. The home has\ a plan of care )Tj 1 0 0 1 35.5 668.47998 Tm (that the person, or someone close to them, has been involved in making. \ If they take )Tj 1 0 0 1 35.5 651.47998 Tm (medicine, they manage it themselves if they can. If they cannot manage t\ heir )Tj 1 0 0 1 35.5 634.47998 Tm (medicine, the care home supports them with it, in a safe way. People\222\ s right to privacy )Tj 1 0 0 1 35.5 617.47998 Tm (is respected and the support they get from staff is given in a way that \ maintains their )Tj 1 0 0 1 35.5 600.47998 Tm (dignity.)Tj 1 0 0 1 35.5 581.22998 Tm (If people are approaching the end of their life, the care home will resp\ ect their choices )Tj 1 0 0 1 35.5 564.22998 Tm (and help them feel comfortable and secure. They, and people close to the\ m, are )Tj 1 0 0 1 35.5 547.22998 Tm (reassured that their death will be handled with sensitivity, dignity and\ respect, and )Tj 1 0 0 1 35.5 530.22998 Tm (take account of their spiritual and cultural wishes. )Tj /C2_0 12 Tf 1 0 0 1 28.35001 505.91 Tm <0003>Tj 0 0 0 RG 0.5 w /T1_0 12 Tf 2 Tr 1 0 0 1 28.35001 483.85999 Tm (This is what people )Tj 1 0 0 1 148.48999 483.85999 Tm (staying in this care home)Tj 1 0 0 1 305.45999 483.85999 Tm (experience)Tj 0 Tr 1 0 0 1 370.91 483.85999 Tm (:)Tj /T1_1 8 Tf 1 0 0 1 28.35001 466.67999 Tm (\240)Tj ET 0.99608 0.9451 0.76077 RG 207.45999 w 33.45 359 m 563.64996 359 l S 1 1 1 RG 22.5 w 31.2 453.72998 m 565.90002 453.72998 l S 184.95999 w 32.32001 347.75998 m 564.77997 347.75998 l S 0.99216 0.89804 0.5451 RG 2.25 w 30.12 441.35999 m 566.97998 441.35999 l S 31.2 442.44 m 31.2 253.06998 l S 565.90002 442.44 m 565.90002 253.06998 l S 31.2 441.35999 m 565.90002 441.35999 l S 30.12 254.14998 m 566.97998 254.14998 l S BT /T1_0 12 Tf 1 0 0 1 31.2 450.41998 Tm (Judgement:)Tj 1 0 0 1 35.47 425.67999 Tm (People using this service experience )Tj 0 0 0 RG 0.5 w /TT0 12 Tf 2 Tr 221.55202 0 Td (good)Tj /T1_0 12 Tf 0 Tr 33.746 0 Td (quality outcomes in this area. We have )Tj 1 0 0 1 35.47 408.17999 Tm (made this judgement using a range of evidence, including a visit to this\ service.)Tj 1 0 0 1 35.47 388.17999 Tm (\240)Tj 1 0 0 1 35.47 368.19 Tm (The care needs of residents are met by suitably trained staff; doctors a\ nd other )Tj 1 0 0 1 35.47 350.69 Tm (professionals visit as necessary and residents receive the medicines the\ y have been )Tj 1 0 0 1 35.47 333.20001 Tm (prescribed.)Tj 1 0 0 1 35.47 315.70001 Tm (\240)Tj 1 0 0 1 35.47 298.20001 Tm (Care is planned to promote the individuality of each resident and to pro\ vide staff with )Tj 1 0 0 1 35.47 280.70999 Tm (sufficient information to enable the needs of each person to be properly\ met)Tj /TT1 12 Tf (.)Tj /T1_0 12 Tf ( )Tj ET 0.99608 0.9451 0.76077 RG 160.05 w 33.45 148.25 m 563.64996 148.25 l S 1 1 1 RG 22.5 w 31.2 219.28 m 565.90002 219.28 l S 138.67999 w 32.32001 136.44 m 564.77997 136.44 l S 0.99216 0.89804 0.5451 RG 2.25 w 30.12 206.90999 m 566.97998 206.90999 l S 31.2 207.98999 m 31.2 64.90001 l S 565.90002 207.98999 m 565.90002 64.90001 l S 31.2 206.90999 m 565.90002 206.90999 l S 30.12 65.97 m 566.97998 65.97 l S BT /TT1 12 Tf 31.2 233.47 Td ( )Tj /T1_0 12 Tf (Evidence:)Tj /TT1 12 Tf 4.27 -24.75 Td ( )Tj -7.37 -24.75 Td ( )Tj /T1_0 12 Tf (The care records of 3 people who live at the home were examined and foun\ d to )Tj /TT1 12 Tf 0 -17.49001 TD ( )Tj /T1_0 12 Tf (contain risk assessments forming the basis for care plans and daily reco\ rds describing )Tj /TT1 12 Tf 0 -17.5 TD ( )Tj /T1_0 12 Tf (the care of each person. There was evidence that individual residents or\ their )Tj /TT1 12 Tf 0 -17.49001 TD ( )Tj /T1_0 12 Tf (representatives had been involved in the development and review of plann\ ed care )Tj /TT1 12 Tf 0 -17.49998 TD ( )Tj /T1_0 12 Tf (provision.)Tj 0 -17.5 TD (\240)Tj 0 -17.49001 TD (The care plans were clear and comprehensive)Tj /TT0 12 Tf (.)Tj /T1_0 12 Tf ( )Tj ET endstream endobj 1918 0 obj 5357 endobj 1919 0 obj<>stream 0.98431 0.78824 0.08627 RG 1 i 20.58 w 10 M 0 j 0 J []0 d 28.35001 56.81 m 566.92999 56.81 l S 0 0 0 rg 0 0 0 RG 0.5 w BT /T1_0 11 Tf 0 Tc 0 Tw 0 Ts 100 Tz 2 Tr 1 0 0 1 31.2 53.03999 Tm (Care Homes for Older People)Tj 0 Tr 1 0 0 1 477.67999 53.03999 Tm (Page )Tj 2 Tr 1 0 0 1 508.20999 53.03999 Tm (12)Tj 0 Tr 1 0 0 1 526.07001 53.03999 Tm (of )Tj 2 Tr 1 0 0 1 540.48999 53.03999 Tm (26)Tj /T1_0 16 Tf 1 0 0 1 28.35001 768.13 Tm (Health and personal care)Tj /T1_1 12 Tf 0 Tr 1 0 0 1 28.35001 747.90997 Tm (\240)Tj /T1_0 12 Tf 2 Tr 1 0 0 1 28.35001 730.81 Tm (These are the outcomes that people )Tj 1 0 0 1 250.50998 730.81 Tm (staying in care homes)Tj 1 0 0 1 383.42999 730.81 Tm ( should experience. They )Tj 1 0 0 1 28.35001 713.31 Tm (reflect the things that people have said are important to them:)Tj /T1_1 5 Tf 0 Tr 1 0 0 1 28.35001 700.84998 Tm (\240)Tj ET 0.99608 0.9451 0.76077 RG 172.25 w 32.32001 610.28998 m 562.52997 610.28998 l S 1 1 1 RG 68 w 31.2 559.28998 m 563.64996 559.28998 l S 0.99216 0.89804 0.5451 RG 2.25 w 28.99001 594.41998 m 565.84998 594.41998 l S 28.99001 698.66998 m 565.84998 698.66998 l S 28.99001 594.41998 m 565.84998 594.41998 l S 28.99001 524.16998 m 565.84998 524.16998 l S 30.07001 699.73999 m 30.07001 523.08997 l S 564.77997 699.73999 m 564.77997 523.08997 l S BT /T1_0 12 Tf 1 0 0 1 35.5 685.47998 Tm (People\222s health, personal and social care needs are met. The home has\ a plan of care )Tj 1 0 0 1 35.5 668.47998 Tm (that the person, or someone close to them, has been involved in making. \ If they take )Tj 1 0 0 1 35.5 651.47998 Tm (medicine, they manage it themselves if they can. If they cannot manage t\ heir )Tj 1 0 0 1 35.5 634.47998 Tm (medicine, the care home supports them with it, in a safe way. People\222\ s right to privacy )Tj 1 0 0 1 35.5 617.47998 Tm (is respected and the support they get from staff is given in a way that \ maintains their )Tj 1 0 0 1 35.5 600.47998 Tm (dignity.)Tj 1 0 0 1 35.5 581.22998 Tm (If people are approaching the end of their life, the care home will resp\ ect their choices )Tj 1 0 0 1 35.5 564.22998 Tm (and help them feel comfortable and secure. They, and people close to the\ m, are )Tj 1 0 0 1 35.5 547.22998 Tm (reassured that their death will be handled with sensitivity, dignity and\ respect, and )Tj 1 0 0 1 35.5 530.22998 Tm (take account of their spiritual and cultural wishes. )Tj /C2_0 12 Tf 1 0 0 1 28.35001 505.91 Tm <0003>Tj 0 0 0 RG 0.5 w /T1_0 12 Tf 2 Tr 1 0 0 1 28.35001 483.85999 Tm (This is what people )Tj 1 0 0 1 148.48999 483.85999 Tm (staying in this care home)Tj 1 0 0 1 305.45999 483.85999 Tm (experience)Tj 0 Tr 1 0 0 1 370.91 483.85999 Tm (:)Tj /T1_1 8 Tf 1 0 0 1 28.35001 466.67999 Tm (\240)Tj ET 0.99608 0.9451 0.76077 RG 207.45999 w 33.45 359 m 563.64996 359 l S 1 1 1 RG 22.5 w 31.2 453.72998 m 565.90002 453.72998 l S 184.95999 w 32.32001 347.75998 m 564.77997 347.75998 l S 0.99216 0.89804 0.5451 RG 2.25 w 30.12 441.35999 m 566.97998 441.35999 l S 31.2 442.44 m 31.2 253.06998 l S 565.90002 442.44 m 565.90002 253.06998 l S 31.2 441.35999 m 565.90002 441.35999 l S 30.12 254.14998 m 566.97998 254.14998 l S BT /T1_0 12 Tf 1 0 0 1 31.2 450.41998 Tm (Judgement:)Tj 1 0 0 1 35.47 425.67999 Tm (People using this service experience )Tj 0 0 0 RG 0.5 w /TT0 12 Tf 2 Tr 221.55202 0 Td (good)Tj /T1_0 12 Tf 0 Tr 33.746 0 Td (quality outcomes in this area. We have )Tj 1 0 0 1 35.47 408.17999 Tm (made this judgement using a range of evidence, including a visit to this\ service.)Tj 1 0 0 1 35.47 388.17999 Tm (\240)Tj 1 0 0 1 35.47 368.19 Tm (The care needs of residents are met by suitably trained staff; doctors a\ nd other )Tj 1 0 0 1 35.47 350.69 Tm (professionals visit as necessary and residents receive the medicines the\ y have been )Tj 1 0 0 1 35.47 333.20001 Tm (prescribed.)Tj 1 0 0 1 35.47 315.70001 Tm (\240)Tj 1 0 0 1 35.47 298.20001 Tm (Care is planned to promote the individuality of each resident and to pro\ vide staff with )Tj 1 0 0 1 35.47 280.70999 Tm (sufficient information to enable the needs of each person to be properly\ met)Tj /TT1 12 Tf (.)Tj /T1_0 12 Tf ( )Tj ET 0.99608 0.9451 0.76077 RG 160.05 w 33.45 148.25 m 563.64996 148.25 l S 1 1 1 RG 22.5 w 31.2 219.28 m 565.90002 219.28 l S 138.67999 w 32.32001 136.44 m 564.77997 136.44 l S 0.99216 0.89804 0.5451 RG 2.25 w 30.12 206.90999 m 566.97998 206.90999 l S 31.2 207.98999 m 31.2 64.90001 l S 565.90002 207.98999 m 565.90002 64.90001 l S 31.2 206.90999 m 565.90002 206.90999 l S 30.12 65.97 m 566.97998 65.97 l S BT /TT1 12 Tf 31.2 233.47 Td ( )Tj /T1_0 12 Tf (Evidence:)Tj /TT1 12 Tf 4.27 -24.75 Td ( )Tj -7.37 -24.75 Td ( )Tj /T1_0 12 Tf (The care records of 3 people who live at the home were examined and foun\ d to )Tj /TT1 12 Tf 0 -17.49001 TD ( )Tj /T1_0 12 Tf (contain risk assessments forming the basis for care plans and daily reco\ rds describing )Tj /TT1 12 Tf 0 -17.5 TD ( )Tj /T1_0 12 Tf (the care of each person. There was evidence that individual residents or\ their )Tj /TT1 12 Tf 0 -17.49001 TD ( )Tj /T1_0 12 Tf (representatives had been involved in the development and review of plann\ ed care )Tj /TT1 12 Tf 0 -17.49998 TD ( )Tj /T1_0 12 Tf (provision.)Tj 0 -17.5 TD (\240)Tj /TT1 12 Tf 0 -17.49001 TD ( )Tj /T1_0 12 Tf (The care plans were clear and comprehensive)Tj /TT0 12 Tf (.)Tj /T1_0 12 Tf ( )Tj ET endstream endobj 1920 0 obj 5358 endobj 1921 0 obj<>stream 0.98431 0.78824 0.08627 RG 1 i 20.58 w 10 M 0 j 0 J []0 d 28.35001 56.81 m 566.92999 56.81 l S 0 0 0 rg 0 0 0 RG 0.5 w BT /T1_0 11 Tf 0 Tc 0 Tw 0 Ts 100 Tz 2 Tr 1 0 0 1 31.2 53.03999 Tm (Care Homes for Older People)Tj 0 Tr 1 0 0 1 477.67999 53.03999 Tm (Page )Tj 2 Tr 1 0 0 1 508.20999 53.03999 Tm (12)Tj 0 Tr 1 0 0 1 526.07001 53.03999 Tm (of )Tj 2 Tr 1 0 0 1 540.48999 53.03999 Tm (26)Tj /T1_0 16 Tf 1 0 0 1 28.35001 768.13 Tm (Health and personal care)Tj /T1_1 12 Tf 0 Tr 1 0 0 1 28.35001 747.90997 Tm (\240)Tj /T1_0 12 Tf 2 Tr 1 0 0 1 28.35001 730.81 Tm (These are the outcomes that people )Tj 1 0 0 1 250.50998 730.81 Tm (staying in care homes)Tj 1 0 0 1 383.42999 730.81 Tm ( should experience. They )Tj 1 0 0 1 28.35001 713.31 Tm (reflect the things that people have said are important to them:)Tj /T1_1 5 Tf 0 Tr 1 0 0 1 28.35001 700.84998 Tm (\240)Tj ET 0.99608 0.9451 0.76077 RG 172.25 w 32.32001 610.28998 m 562.52997 610.28998 l S 1 1 1 RG 68 w 31.2 559.28998 m 563.64996 559.28998 l S 0.99216 0.89804 0.5451 RG 2.25 w 28.99001 594.41998 m 565.84998 594.41998 l S 28.99001 698.66998 m 565.84998 698.66998 l S 28.99001 594.41998 m 565.84998 594.41998 l S 28.99001 524.16998 m 565.84998 524.16998 l S 30.07001 699.73999 m 30.07001 523.08997 l S 564.77997 699.73999 m 564.77997 523.08997 l S BT /T1_0 12 Tf 1 0 0 1 35.5 685.47998 Tm (People\222s health, personal and social care needs are met. The home has\ a plan of care )Tj 1 0 0 1 35.5 668.47998 Tm (that the person, or someone close to them, has been involved in making. \ If they take )Tj 1 0 0 1 35.5 651.47998 Tm (medicine, they manage it themselves if they can. If they cannot manage t\ heir )Tj 1 0 0 1 35.5 634.47998 Tm (medicine, the care home supports them with it, in a safe way. People\222\ s right to privacy )Tj 1 0 0 1 35.5 617.47998 Tm (is respected and the support they get from staff is given in a way that \ maintains their )Tj 1 0 0 1 35.5 600.47998 Tm (dignity.)Tj 1 0 0 1 35.5 581.22998 Tm (If people are approaching the end of their life, the care home will resp\ ect their choices )Tj 1 0 0 1 35.5 564.22998 Tm (and help them feel comfortable and secure. They, and people close to the\ m, are )Tj 1 0 0 1 35.5 547.22998 Tm (reassured that their death will be handled with sensitivity, dignity and\ respect, and )Tj 1 0 0 1 35.5 530.22998 Tm (take account of their spiritual and cultural wishes. )Tj /C2_0 12 Tf 1 0 0 1 28.35001 505.91 Tm <0003>Tj 0 0 0 RG 0.5 w /T1_0 12 Tf 2 Tr 1 0 0 1 28.35001 483.85999 Tm (This is what people )Tj 1 0 0 1 148.48999 483.85999 Tm (staying in this care home)Tj 1 0 0 1 305.45999 483.85999 Tm (experience)Tj 0 Tr 1 0 0 1 370.91 483.85999 Tm (:)Tj /T1_1 8 Tf 1 0 0 1 28.35001 466.67999 Tm (\240)Tj ET 0.99608 0.9451 0.76077 RG 207.45999 w 33.45 359 m 563.64996 359 l S 1 1 1 RG 22.5 w 31.2 453.72998 m 565.90002 453.72998 l S 184.95999 w 32.32001 347.75998 m 564.77997 347.75998 l S 0.99216 0.89804 0.5451 RG 2.25 w 30.12 441.35999 m 566.97998 441.35999 l S 31.2 442.44 m 31.2 253.06998 l S 565.90002 442.44 m 565.90002 253.06998 l S 31.2 441.35999 m 565.90002 441.35999 l S 30.12 254.14998 m 566.97998 254.14998 l S BT /T1_0 12 Tf 1 0 0 1 31.2 450.41998 Tm (Judgement:)Tj 1 0 0 1 35.47 425.67999 Tm (People using this service experience )Tj 0 0 0 RG 0.5 w /TT0 12 Tf 2 Tr 221.55202 0 Td (good)Tj /T1_0 12 Tf 0 Tr 33.746 0 Td (quality outcomes in this area. We have )Tj 1 0 0 1 35.47 408.17999 Tm (made this judgement using a range of evidence, including a visit to this\ service.)Tj 1 0 0 1 35.47 388.17999 Tm (\240)Tj 1 0 0 1 35.47 368.19 Tm (The care needs of residents are met by suitably trained staff; doctors a\ nd other )Tj 1 0 0 1 35.47 350.69 Tm (professionals visit as necessary and residents receive the medicines the\ y have been )Tj 1 0 0 1 35.47 333.20001 Tm (prescribed.)Tj 1 0 0 1 35.47 315.70001 Tm (\240)Tj 1 0 0 1 35.47 298.20001 Tm (Care is planned to promote the individuality of each resident and to pro\ vide staff with )Tj 1 0 0 1 35.47 280.70999 Tm (sufficient information to enable the needs of each person to be properly\ met)Tj /TT1 12 Tf (.)Tj /T1_0 12 Tf ( )Tj ET 0.99608 0.9451 0.76077 RG 160.05 w 33.45 148.25 m 563.64996 148.25 l S 1 1 1 RG 22.5 w 31.2 219.28 m 565.90002 219.28 l S 138.67999 w 32.32001 136.44 m 564.77997 136.44 l S 0.99216 0.89804 0.5451 RG 2.25 w 30.12 206.90999 m 566.97998 206.90999 l S 31.2 207.98999 m 31.2 64.90001 l S 565.90002 207.98999 m 565.90002 64.90001 l S 31.2 206.90999 m 565.90002 206.90999 l S 30.12 65.97 m 566.97998 65.97 l S BT /TT1 12 Tf 31.2 233.47 Td ( )Tj /T1_0 12 Tf (Evidence:)Tj /TT1 12 Tf 4.27 -24.75 Td ( )Tj -7.37 -24.75 Td ( )Tj /T1_0 12 Tf (The care records of 3 people who live at the home were examined and foun\ d to )Tj /TT1 12 Tf 0 -17.49001 TD ( )Tj /T1_0 12 Tf (contain risk assessments forming the basis for care plans and daily reco\ rds describing )Tj /TT1 12 Tf 0 -17.5 TD ( )Tj /T1_0 12 Tf (the care of each person. There was evidence that individual residents or\ their )Tj /TT1 12 Tf 0 -17.49001 TD ( )Tj /T1_0 12 Tf (representatives had been involved in the development and review of plann\ ed care )Tj /TT1 12 Tf 0 -17.49998 TD ( )Tj /T1_0 12 Tf (provision.)Tj 0 -17.5 TD (\240)Tj /TT1 12 Tf 0 -17.49001 TD ( )Tj /T1_0 12 Tf (The care plans were clear and comprehensive)Tj /TT0 12 Tf (.)Tj /T1_0 12 Tf ( )Tj ET endstream endobj 1922 0 obj 5128 endobj 1923 0 obj<>stream q 538.5 0 0 61.5 28.35001 14.2 cm /Im0 Do Q 0.98431 0.78824 0.08627 RG 1 i 135.75 w 10 M 0 j 0 J []0 d 24.07001 742.40002 m 558.14996 742.40002 l S 2.25 w 20.74001 812.52997 m 561.47998 812.52997 l S 20.74001 674.52997 m 561.47998 674.52997 l S 21.82001 813.60999 m 21.82001 673.45001 l S 560.40002 813.60999 m 560.40002 673.45001 l S q 191.25 0 0 117.75 28.35001 685.64996 cm /Im1 Do Q 0.60001 0.60001 0.60001 rg BT /C2_0 12 Tf 0 Tc 0 Tw 0 Ts 100 Tz 0 Tr 1 0 0 1 136.34999 656.26996 Tm <002C005100560053004800460057004C0051004A000300490052005500030045004800570057004800550003004F004C005900480056>Tj 0 0 0 rg /C2_0 28 Tf 1 0 0 1 147.05 596.26996 Tm <002E0048005C0003004C005100560053004800460057004C005200510003005500480053005200550057>Tj ET 20.58 w 27.33 552.19 m 557.14996 552.19 l S 0 0 0 RG 0.5 w BT /T1_0 24 Tf 2 Tr 1 0 0 1 28.35001 504.5 Tm (Care homes for older people)Tj /C2_0 6 Tf 0 Tr 1 0 0 1 28.35001 493.45999 Tm <0003>Tj 1 0 0 1 28.35001 486.22 Tm <0003>Tj ET 0.99608 0.9451 0.76077 RG 20.58 w 31.2 472.44 m 160.37999 472.44 l S 1 1 1 RG 162.62999 472.44 m 563.64996 472.44 l S 0.99608 0.9451 0.76077 RG 90.90001 w 31.2 414.44998 m 160.37999 414.44998 l S 1 1 1 RG 162.62999 414.44998 m 563.64996 414.44998 l S 0.99216 0.89804 0.5451 RG 2.25 w 28.99001 461.01999 m 565.84998 461.01999 l S 28.99001 483.84998 m 565.84998 483.84998 l S 28.99001 461.01999 m 565.84998 461.01999 l S 28.99001 367.87 m 565.84998 367.87 l S 30.07001 484.92999 m 30.07001 366.80002 l S 161.5 484.92999 m 161.5 366.80002 l S 564.77997 484.92999 m 564.77997 366.80002 l S 0 0 0 RG 0.5 w BT /T1_0 12 Tf 2 Tr 1 0 0 1 34.05 467.66998 Tm (Name:)Tj 0 Tr 1 0 0 1 165.48 467.66998 Tm (Denewood House Care Home)Tj 2 Tr 1 0 0 1 34.05 444.84 Tm (Address:)Tj 0 Tr 1 0 0 1 165.48 444.84 Tm (12-14 Denewood Road )Tj 1 0 0 1 165.48 427.25998 Tm (West Moors)Tj 1 0 0 1 165.48 409.67999 Tm (Ferndown)Tj 1 0 0 1 165.48 392.10001 Tm (Dorset)Tj 1 0 0 1 165.48 374.51999 Tm (BH22 0LX)Tj /C2_1 10 Tf 1 0 0 1 28.35001 355.62 Tm <0003>Tj 1 0 0 1 28.35001 338.62 Tm <0003>Tj ET 0.99608 0.9451 0.76077 RG 20.58 w 31.2 319.07999 m 358.94998 319.07999 l S 1 1 1 RG 361.20001 319.07999 m 565.90002 319.07999 l S 0.99216 0.89804 0.5451 RG 2.25 w 28.99001 330.5 m 568.10004 330.5 l S 28.99001 307.66998 m 568.10004 307.66998 l S 30.07001 331.57001 m 30.07001 306.59 l S 360.06998 331.57001 m 360.06998 306.59 l S 567.01996 331.57001 m 567.01996 306.59 l S 0 0 0 RG 0.5 w BT /T1_0 12 Tf 2 Tr 1 0 0 1 34.05 314.31 Tm (The quality rating for this )Tj 1 0 0 1 191.92 314.31 Tm [(care home)21( is:)]TJ /TT0 12 Tf 82.882 0 Td [( )-21( )-21( )-21( )-21( )-21( )-21( )-21( )-21( )-21( )-21( )-21( )-21( )-21( )-21( )-21( )-21( )-21( )-21( )-21( )-21( )]TJ /TT1 12 Tf 0 Tr 93.95398 0 Td (Tw)Tj /TT0 12 Tf (o)Tj /T1_0 12 Tf ( star )Tj /TT0 12 Tf (good)Tj /T1_0 12 Tf ( service)Tj /C2_1 10 Tf 1 0 0 1 28.35001 295.41 Tm <0003>Tj /T1_0 12 Tf 1 0 0 1 28.35001 276.35999 Tm (A quality rating is our assessment of how well a care home, agency or sc\ heme is )Tj 1 0 0 1 28.35001 259.35999 Tm (meeting the needs of the people who use it.)Tj 1 0 0 1 295.20001 259.35999 Tm (\240 )Tj 1 0 0 1 303.64999 259.35999 Tm (We give a quality rating following a full )Tj 1 0 0 1 28.35001 242.36 Tm (assessment of the service.)Tj 1 0 0 1 189.22 242.36 Tm (\240 )Tj 1 0 0 1 197.67 242.36 Tm (We call this a \221key\222 inspection.)Tj 1 0 0 1 28.35001 225.36 Tm (\240)Tj ET 0.99608 0.9451 0.76077 RG 20.58 w 31.2 207.87999 m 315.25 207.87999 l S 317.5 207.87999 m 565.90002 207.87999 l S 1 1 1 RG 317.5 185.05 m 346.54999 185.05 l S 348.80002 185.05 m 377.89999 185.05 l S 380.14999 185.05 m 409.20001 185.05 l S 411.44998 185.05 m 440.54999 185.05 l S 442.80002 185.05 m 471.89993 185.05 l S 474.14993 185.05 m 503.20001 185.05 l S 505.44998 185.05 m 534.54999 185.05 l S 536.79999 185.05 m 565.90002 185.05 l S 0.99216 0.89804 0.5451 RG 2.25 w 28.99001 196.45999 m 568.10004 196.45999 l S 28.99001 219.28998 m 568.10004 219.28998 l S 28.99001 196.45999 m 568.10004 196.45999 l S 28.99001 173.62999 m 568.10004 173.62999 l S 30.07001 220.37 m 30.07001 172.55 l S 316.37 220.37 m 316.37 172.55 l S 347.66998 197.53998 m 347.66998 172.55 l S 379.01999 197.53998 m 379.01999 172.55 l S 410.31998 197.53998 m 410.31998 172.55 l S 441.66998 197.53998 m 441.66998 172.55 l S 473.01999 197.53998 m 473.01999 172.55 l S 504.31998 197.53998 m 504.31998 172.55 l S 535.66998 197.53998 m 535.66998 172.55 l S 567.01996 220.37 m 567.01996 172.55 l S 0 0 0 RG 0.5 w BT /T1_0 12 Tf 2 Tr 1 0 0 1 34.05 203.11 Tm (Lead inspector:)Tj 1 0 0 1 320.35001 203.11 Tm (Date:)Tj 0 Tr 1 0 0 1 34.05 180.28 Tm (Gloria Ashwell)Tj 1 0 0 1 329.63 180.28 Tm (0)Tj 1 0 0 1 360.94998 180.28 Tm (8)Tj 1 0 0 1 392.28 180.28 Tm (0)Tj 1 0 0 1 423.60999 180.28 Tm (5)Tj 1 0 0 1 454.94998 180.28 Tm (2)Tj 1 0 0 1 486.28 180.28 Tm (0)Tj 1 0 0 1 517.60004 180.28 Tm (0)Tj 1 0 0 1 548.95996 180.28 Tm (9)Tj /C2_1 10 Tf 1 0 0 1 28.35001 161.37999 Tm <0003>Tj 1 0 0 1 28.35001 144.37999 Tm <0003>Tj /C2_0 10 Tf 1 0 0 1 297.63998 127.38 Tm <0003>Tj 1 0 0 1 297.63998 115.31 Tm <0003>Tj 1 0 0 1 297.63998 103.24001 Tm <0003>Tj ET endstream endobj 1924 0 obj 5481 endobj 1925 0 obj<>stream 0.98431 0.78824 0.08627 RG 1 i 20.58 w 10 M 0 j 0 J []0 d 28.35001 35.56 m 566.92999 35.56 l S 0 0 0 rg 0 0 0 RG 0.5 w BT /T1_0 12 Tf 0 Tc 0 Tw 0 Ts 100 Tz 2 Tr 1 0 0 1 31.2 30.78999 Tm (Care Homes for Older People)Tj /T1_0 11 Tf 0 Tr 1 0 0 1 485.41998 30.78999 Tm (Page)Tj /T1_0 12 Tf 2 Tr 1 0 0 1 515.95001 30.78999 Tm (2)Tj /T1_0 11 Tf 0 Tr 1 0 0 1 523.58002 30.78999 Tm ( of )Tj /T1_0 12 Tf 2 Tr 1 0 0 1 541.88 30.78999 Tm (26)Tj /C2_0 10 Tf 0 Tr 1 0 0 1 297.63998 803.64996 Tm <0003>Tj /T1_0 12 Tf 1 0 0 1 28.35001 787.02997 Tm (This is a report of an inspection where we looked at how well this )Tj 1 0 0 1 428.31998 787.02997 Tm (care home is meeting )Tj 1 0 0 1 28.35001 769.52997 Tm (the needs of people who use it.)Tj 1 0 0 1 226.65999 769.52997 Tm (There is a summary of what we think this service does )Tj 1 0 0 1 28.35001 752.02997 Tm (well, what they have improved on and, where it applies, what they need t\ o do better.)Tj 1 0 0 1 28.35001 734.53998 Tm (We use the national minimum standards to describe the outcomes that peop\ le should )Tj 1 0 0 1 28.35001 717.03998 Tm (experience.)Tj 1 0 0 1 106.61 717.03998 Tm (National minimum standards are written by the Department of Health for )Tj 1 0 0 1 28.35001 699.53998 Tm (each type of care service.)Tj 1 0 0 1 28.35001 679.54999 Tm (After the summary there is more detail about our findings. The following\ table explains )Tj 1 0 0 1 28.35001 662.04999 Tm (what you will see under each outcome area.)Tj ET 22.69 653.87 m 572.14996 653.87 l S 22.69 320.22998 m 572.14996 320.22998 l S 22.7 653.87 m 22.7 320.22998 l S 572.14996 653.87 m 572.14996 320.22998 l S BT /T1_0 10 Tf 2 Tr 1 0 0 1 31.2 640.57001 Tm (Outcome area \(for example )Tj 1 0 0 1 173.59 640.57001 Tm (Choice of home\))Tj 1 0 0 1 31.2 610.26996 Tm (These are the outcomes that people )Tj 1 0 0 1 216.34 610.26996 Tm (staying in care homes should experience.)Tj 1 0 0 1 435.78998 610.26996 Tm (They reflect the things )Tj 1 0 0 1 31.2 598.12 Tm (that people have said are important to them:)Tj ET 1 0.9451 0.76077 RG 82.23 w 30.60001 533.38 m 562.45001 533.38 l S 1 1 1 RG 39.99001 w 29.47 513.38 m 563.57001 513.38 l S 0.99216 0.89804 0.5451 RG 2.25 w 27.27 534.5 m 565.76996 534.5 l S 27.27 576.73999 m 565.76996 576.73999 l S 27.27 534.5 m 565.76996 534.5 l S 27.27 492.25998 m 565.76996 492.25998 l S 28.35001 577.82001 m 28.35001 491.17999 l S 564.70001 577.82001 m 564.70001 491.17999 l S BT /T1_0 12 Tf 0 Tr 1 0 0 1 34.87 561.06 Tm (This box tells you the outcomes that we will always inspect against when\ we do a key )Tj 1 0 0 1 34.87 543.56 Tm (inspection)Tj /T1_0 10 Tf 1 0 0 1 95.78 543.56 Tm (.)Tj /T1_0 12 Tf 1 0 0 1 34.87 518.82001 Tm (This box tells you any additional outcomes that we may inspect against w\ hen we do a )Tj 1 0 0 1 34.87 501.31998 Tm (key inspection.)Tj 0 0 0 RG 0.5 w /T1_0 10 Tf 2 Tr 1 0 0 1 31.2 461.81 Tm (This is what people )Tj 1 0 0 1 131.31999 461.81 Tm (staying in this care home experience:)Tj /T1_0 12 Tf 0 Tr 1 0 0 1 28.35001 424.64999 Tm (Judgement:)Tj ET 1 0.9451 0.76077 RG 39.99001 w 30.60001 393.35001 m 562.45001 393.35001 l S 1 1 1 RG 29.47 394.47 m 563.57001 394.47 l S 0.99216 0.89804 0.5451 RG 2.25 w 27.27 415.59 m 565.76996 415.59 l S 27.27 373.35001 m 565.76996 373.35001 l S 28.35001 416.66998 m 28.35001 372.26999 l S 564.70001 416.66998 m 564.70001 372.26999 l S BT /T1_0 12 Tf 1 0 0 1 34.87 399.91 Tm (This box tells you our opinion of what we have looked at in this outcome\ area.)Tj 1 0 0 1 517.78998 399.91 Tm (We )Tj 1 0 0 1 34.87 382.41 Tm (will say whether it is excellent, good, adequate or poor.)Tj 1 0 0 1 28.35001 356.53998 Tm (Evidence:)Tj ET 1 0.9451 0.76077 RG 22.5 w 30.60001 333.97998 m 562.45001 333.97998 l S 1 1 1 RG 29.47 335.10999 m 563.57001 335.10999 l S 0.99216 0.89804 0.5451 RG 2.25 w 27.27 347.47998 m 565.76996 347.47998 l S 27.27 322.72998 m 565.76996 322.72998 l S 28.35001 348.54999 m 28.35001 321.64999 l S 564.70001 348.54999 m 564.70001 321.64999 l S BT /T1_0 12 Tf 1 0 0 1 34.87 331.78998 Tm (This box describes the information we used to come to our judgement.)Tj 1 0 0 1 28.35001 285.17999 Tm (Copies of the)Tj 1 0 0 1 111.71001 285.17999 Tm (National Minimum Standards )Tj 1 0 0 1 290.48999 285.17999 Tm (\226 )Tj 1 0 0 1 302.34 285.17999 Tm (Care Homes for Older People)Tj 1 0 0 1 477.17999 285.17999 Tm ( can be found )Tj 1 0 0 1 28.35001 267.67999 Tm (at www.dh.gov.uk or bought from The Stationery Office \(TSO\) PO Box 29,\ St Crispins, )Tj 1 0 0 1 28.35001 250.17998 Tm (Duke Street, Norwich, NR3 1GN. Tel: 0870 600 5522. Online ordering from \ the )Tj 1 0 0 1 28.35001 232.68999 Tm (Stationery Office is also available: )Tj 0 0 1 rg 1 0 0 1 238.73 232.68999 Tm (www.tso.co.uk/bookshop)Tj 0 0 0 rg 1 0 0 1 28.35001 192.7 Tm (The Commission for Social Care Inspection aims to:)Tj /T1_1 12 Tf 1 0 0 1 46.35001 172.7 Tm (\267)Tj /T1_0 12 Tf 1 0 0 1 64.35001 172.7 Tm (Put the people who use social care first)Tj /T1_1 12 Tf 1 0 0 1 46.35001 155.06 Tm (\267)Tj /T1_0 12 Tf 1 0 0 1 64.35001 155.06 Tm (Improve services and stamp out bad practice)Tj /T1_1 12 Tf 1 0 0 1 46.35001 137.42 Tm (\267)Tj /T1_0 12 Tf 1 0 0 1 64.35001 137.42 Tm (Be an expert voice on social care)Tj /T1_1 12 Tf 1 0 0 1 46.35001 119.78 Tm (\267)Tj /T1_0 12 Tf 1 0 0 1 64.35001 119.78 Tm (Practise what we preach in our own organisation)Tj 1 0 0 1 28.35001 79.64 Tm (Our duty to regulate social care services is set out in the Care Standar\ ds Act 2000.)Tj ET endstream endobj 1926 0 obj 3357 endobj 1927 0 obj<>stream 0.98431 0.78824 0.08627 RG 1 i 20.58 w 10 M 0 j 0 J []0 d 28.35001 35.56 m 566.92999 35.56 l S 0 0 0 rg 0 0 0 RG 0.5 w BT /T1_0 12 Tf 0 Tc 0 Tw 0 Ts 100 Tz 2 Tr 1 0 0 1 31.2 30.78999 Tm (Care Homes for Older People)Tj /T1_0 11 Tf 0 Tr 1 0 0 1 485.41998 30.78999 Tm (Page)Tj /T1_0 12 Tf 2 Tr 1 0 0 1 515.95001 30.78999 Tm (3)Tj /T1_0 11 Tf 0 Tr 1 0 0 1 523.58002 30.78999 Tm ( of )Tj /T1_0 12 Tf 2 Tr 1 0 0 1 541.88 30.78999 Tm (26)Tj /C2_0 14 Tf 0 Tr 1 0 0 1 28.35001 795.64996 Tm <0035004800440047004800550003002C0051004900520055005000440057004C00520051>Tj ET 0.99608 0.9451 0.76077 RG 20.58 w 28.35001 774.21997 m 224.04999 774.21997 l S 1 1 1 RG 226.3 774.21997 m 567 774.21997 l S 0.99608 0.9451 0.76077 RG 28.35001 751.38995 m 224.04999 751.38995 l S 1 1 1 RG 226.3 751.38995 m 567 751.38995 l S 0.99608 0.9451 0.76077 RG 28.35001 728.56 m 224.04999 728.56 l S 1 1 1 RG 226.3 728.56 m 567 728.56 l S 0.99608 0.9451 0.76077 RG 28.35001 705.72998 m 224.04999 705.72998 l S 1 1 1 RG 226.3 705.72998 m 567 705.72998 l S 0.99608 0.9451 0.76077 RG 151.8 w 28.35001 617.28998 m 224.04999 617.28998 l S 1 1 1 RG 226.3 617.28998 m 567 617.28998 l S 0.99608 0.9451 0.76077 RG 20.58 w 28.35001 528.84998 m 224.04999 528.84998 l S 1 1 1 RG 226.3 528.84998 m 567 528.84998 l S 0.99216 0.89804 0.5451 RG 2.25 w 26.14 762.79999 m 569.20001 762.79999 l S 26.14 739.96997 m 569.20001 739.96997 l S 26.14 717.13995 m 569.20001 717.13995 l S 26.14 694.31 m 569.20001 694.31 l S 26.14 540.26001 m 569.20001 540.26001 l S 26.14 785.63 m 569.20001 785.63 l S 26.14 762.79999 m 569.20001 762.79999 l S 26.14 739.96997 m 569.20001 739.96997 l S 26.14 717.13995 m 569.20001 717.13995 l S 26.14 694.31 m 569.20001 694.31 l S 26.14 540.26001 m 569.20001 540.26001 l S 26.14 517.42999 m 569.20001 517.42999 l S 27.22 786.70996 m 27.22 516.34998 l S 225.17 786.70996 m 225.17 516.34998 l S 568.12 786.70996 m 568.12 516.34998 l S BT /T1_0 12 Tf 1 0 0 1 31.2 769.45001 Tm (Document Purpose)Tj 1 0 0 1 229.14998 769.45001 Tm (Inspection report)Tj 1 0 0 1 31.2 746.62 Tm (Author)Tj 1 0 0 1 229.14998 746.62 Tm (CSCI)Tj 1 0 0 1 31.2 723.78998 Tm (Audience)Tj 1 0 0 1 229.14998 723.78998 Tm (General public)Tj 1 0 0 1 31.2 700.95996 Tm (Further copies from)Tj 1 0 0 1 229.14998 700.95996 Tm (0870 240 7535 \(telephone order line\))Tj 1 0 0 1 31.2 678.13 Tm (Copyright)Tj 1 0 0 1 229.14998 678.13 Tm (Copyright \251 \()Tj 1 0 0 1 313.48999 678.13 Tm (2009)Tj 1 0 0 1 344.01999 678.13 Tm (\) Commission for Social Care )Tj 1 0 0 1 229.14998 663.54999 Tm (Inspection \(CSCI\). This publication may be reproduced )Tj 1 0 0 1 229.14998 648.96997 Tm (in whole or in part, free of charge, in any format or )Tj 1 0 0 1 229.14998 634.39001 Tm (medium provided that it is not used for commercial )Tj 1 0 0 1 229.14998 619.81 Tm (gain. This consent is subject to the material being )Tj 1 0 0 1 229.14998 605.22998 Tm (reproduced accurately and on proviso that it is not )Tj 1 0 0 1 229.14998 590.64996 Tm (used in a derogatory manner or misleading context. )Tj 1 0 0 1 229.14998 576.07001 Tm (The material should be acknowledged as CSCI )Tj 1 0 0 1 229.14998 561.48999 Tm (copyright, with the title and date of publication of the )Tj 1 0 0 1 229.14998 546.90997 Tm (document specified.)Tj 1 0 0 1 31.2 524.08002 Tm (Internet address)Tj 1 0 0 1 229.14998 524.08002 Tm (www.cqc.org.uk)Tj ET endstream endobj 1928 0 obj 8542 endobj 1929 0 obj<>stream 0.98431 0.78824 0.08627 RG 1 i 20.58 w 10 M 0 j 0 J []0 d 28.35001 35.56 m 566.92999 35.56 l S 0 0 0 rg 0 0 0 RG 0.5 w BT /T1_0 12 Tf 0 Tc 0 Tw 0 Ts 100 Tz 2 Tr 1 0 0 1 31.2 30.78999 Tm (Care Homes for Older People)Tj /T1_0 11 Tf 0 Tr 1 0 0 1 485.41998 30.78999 Tm (Page)Tj /T1_0 12 Tf 2 Tr 1 0 0 1 515.95001 30.78999 Tm (4)Tj /T1_0 11 Tf 0 Tr 1 0 0 1 523.58002 30.78999 Tm ( of )Tj /T1_0 12 Tf 2 Tr 1 0 0 1 541.88 30.78999 Tm (26)Tj /C2_0 14 Tf 0 Tr 1 0 0 1 28.35001 795.64996 Tm <002C0051004900520055005000440057004C0052005100030044004500520058005700030057004B0048000300460044005500480003004B005200500048>Tj ET 0.99608 0.9451 0.76077 RG 20.58 w 31.2 774.21997 m 267.94998 774.21997 l S 1 1 1 RG 270.20001 774.21997 m 565.64996 774.21997 l S 0.99608 0.9451 0.76077 RG 90.90001 w 31.2 716.22998 m 267.94998 716.22998 l S 1 1 1 RG 270.20001 716.22998 m 565.64996 716.22998 l S 0.99608 0.9451 0.76077 RG 20.58 w 31.2 658.23999 m 267.94998 658.23999 l S 1 1 1 RG 270.20001 658.23999 m 565.64996 658.23999 l S 0.99608 0.9451 0.76077 RG 31.2 635.40997 m 267.94998 635.40997 l S 1 1 1 RG 270.20001 635.40997 m 565.64996 635.40997 l S 0.99608 0.9451 0.76077 RG 31.2 612.57996 m 267.94998 612.57996 l S 1 1 1 RG 270.20001 612.57996 m 565.64996 612.57996 l S 0.99608 0.9451 0.76077 RG 31.2 589.75 m 267.94998 589.75 l S 1 1 1 RG 270.20001 589.75 m 565.64996 589.75 l S 0.99216 0.89804 0.5451 RG 2.25 w 28.99001 762.79999 m 567.84998 762.79999 l S 28.99001 669.64996 m 567.84998 669.64996 l S 28.99001 646.82001 m 567.84998 646.82001 l S 28.99001 623.98999 m 567.84998 623.98999 l S 28.99001 601.15997 m 567.84998 601.15997 l S 28.99001 785.63 m 567.84998 785.63 l S 28.99001 762.79999 m 567.84998 762.79999 l S 28.99001 669.64996 m 567.84998 669.64996 l S 28.99001 646.82001 m 567.84998 646.82001 l S 28.99001 623.98999 m 567.84998 623.98999 l S 28.99001 601.15997 m 567.84998 601.15997 l S 28.99001 578.33002 m 567.84998 578.33002 l S 30.07001 786.70996 m 30.07001 577.26001 l S 269.07001 786.70996 m 269.07001 577.26001 l S 566.76996 786.70996 m 566.76996 577.26001 l S BT /T1_0 12 Tf 1 0 0 1 34.05 769.45001 Tm (Name of care home:)Tj 1 0 0 1 273.04999 769.45001 Tm (Denewood House Care Home)Tj 1 0 0 1 34.05 746.62 Tm (Address:)Tj 1 0 0 1 273.04999 746.62 Tm (12-14 Denewood Road)Tj 1 0 0 1 273.04999 729.03998 Tm (West Moors)Tj 1 0 0 1 273.04999 711.45996 Tm (Ferndown)Tj 1 0 0 1 273.04999 693.88 Tm (Dorset)Tj 1 0 0 1 273.04999 676.29999 Tm (BH22 0LX)Tj 1 0 0 1 34.05 653.46997 Tm (Telephone number:)Tj 1 0 0 1 273.04999 653.46997 Tm (01202892008)Tj 1 0 0 1 34.05 630.64001 Tm (Fax number:)Tj 1 0 0 1 273.04999 630.64001 Tm (01258841255)Tj 1 0 0 1 34.05 607.81 Tm (Email address:)Tj 1 0 0 1 273.04999 607.81 Tm (samilycare-denewood@hotmail.com)Tj 1 0 0 1 34.05 584.97998 Tm (Provider web address:)Tj ET 0.99608 0.9451 0.76077 RG 20.58 w 31.2 546.53998 m 353.25 546.53998 l S 1 1 1 RG 355.5 546.53998 m 565.90002 546.53998 l S 0.99608 0.9451 0.76077 RG 31.2 523.70996 m 353.25 523.70996 l S 1 1 1 RG 355.5 523.70996 m 565.90002 523.70996 l S 0.99608 0.9451 0.76077 RG 31.2 500.87991 m 353.25 500.87991 l S 1 1 1 RG 355.5 500.87991 m 565.90002 500.87991 l S 0.99216 0.89804 0.5451 RG 2.25 w 28.99001 535.13 m 568.10004 535.13 l S 28.99001 512.29999 m 568.10004 512.29999 l S 28.99001 557.95996 m 568.10004 557.95996 l S 28.99001 535.13 m 568.10004 535.13 l S 28.99001 512.29999 m 568.10004 512.29999 l S 28.99001 489.47 m 568.10004 489.47 l S 30.07001 559.02997 m 30.07001 488.38992 l S 354.37 559.02997 m 354.37 488.38992 l S 567.01996 559.02997 m 567.01996 488.38992 l S BT /T1_0 12 Tf 1 0 0 1 34.05 541.76996 Tm (Name of registered provider\(s\):)Tj 1 0 0 1 358.35001 541.76996 Tm (Samily Care Ltd)Tj 1 0 0 1 34.05 518.94 Tm (Type of registration:)Tj 1 0 0 1 358.35001 518.94 Tm (care home)Tj 1 0 0 1 34.05 496.10999 Tm (Number of places registered:)Tj 1 0 0 1 358.35001 496.10999 Tm (21)Tj /T1_0 10 Tf 1 0 0 1 28.35001 477.16998 Tm (\240)Tj ET 0.99608 0.9451 0.76077 RG 20.58 w 31.2 457.67999 m 565.60004 457.67999 l S 41.16 w 31.2 424.56 m 297.20001 424.56 l S 20.58 w 299.44998 434.84998 m 565.60004 434.84998 l S 299.44998 414.26999 m 432.51999 414.26999 l S 432.51999 414.26999 m 565.60004 414.26999 l S 0.99216 0.89804 0.5451 RG 2.25 w 28.99001 446.25998 m 567.79999 446.25998 l S 28.99001 469.09 m 567.79999 469.09 l S 28.99001 446.25998 m 567.79999 446.25998 l S 28.99001 402.85001 m 567.79999 402.85001 l S 30.07001 470.16998 m 30.07001 401.76999 l S 298.32001 447.34 m 298.32001 401.76999 l S 566.71997 470.16998 m 566.71997 401.76999 l S BT /T1_0 12 Tf 1 0 0 1 34.05 452.91 Tm (Conditions of registration:)Tj 1 0 0 1 34.05 430.07999 Tm (Category\(ies\) :)Tj 1 0 0 1 302.30002 430.07999 Tm (Number of places \(if applicable\):)Tj 1 0 0 1 302.30002 409.5 Tm (Under 65)Tj 1 0 0 1 435.37 409.5 Tm (Over 65)Tj ET 1 1 1 RG 35.16 w 31.2 380.76999 m 297.30002 380.76999 l S 299.54999 380.76999 m 431.44998 380.76999 l S 433.70001 380.76999 m 565.60004 380.76999 l S 0.99608 0.9451 0.76077 RG 20.58 w 31.2 350.64999 m 565.60004 350.64999 l S 0.99216 0.89804 0.5451 RG 2.25 w 28.99001 362.06998 m 567.79999 362.06998 l S 28.99001 399.47998 m 567.79999 399.47998 l S 28.99001 362.06998 m 567.79999 362.06998 l S 28.99001 339.23999 m 567.79999 339.23999 l S 30.07001 400.54999 m 30.07001 338.16 l S 298.41998 400.54999 m 298.41998 360.98999 l S 432.56998 400.54999 m 432.56998 360.98999 l S 566.71997 400.54999 m 566.71997 338.16 l S BT /T1_0 12 Tf 1 0 0 1 34.05 383.28998 Tm (old age, not falling within any other )Tj 1 0 0 1 34.05 368.70999 Tm (category)Tj 1 0 0 1 302.39999 383.28998 Tm (0)Tj 1 0 0 1 436.54999 383.28998 Tm (21)Tj 1 0 0 1 34.05 345.88 Tm (Additional conditions: )Tj ET 0.99608 0.9451 0.76077 RG 20.58 w 31.2 324.44998 m 315.25 324.44998 l S 1 1 1 RG 317.5 324.44998 m 346.54999 324.44998 l S 348.80002 324.44998 m 377.89999 324.44998 l S 380.14999 324.44998 m 409.20001 324.44998 l S 411.44998 324.44998 m 440.54999 324.44998 l S 442.80002 324.44998 m 471.89993 324.44998 l S 474.14993 324.44998 m 503.20001 324.44998 l S 505.44998 324.44998 m 534.54999 324.44998 l S 536.79999 324.44998 m 565.90002 324.44998 l S 0.99216 0.89804 0.5451 RG 2.25 w 28.99001 335.85999 m 568.10004 335.85999 l S 28.99001 313.03 m 568.10004 313.03 l S 30.07001 336.94 m 30.07001 311.94998 l S 316.37 336.94 m 316.37 311.94998 l S 347.66998 336.94 m 347.66998 311.94998 l S 379.01999 336.94 m 379.01999 311.94998 l S 410.31998 336.94 m 410.31998 311.94998 l S 441.66998 336.94 m 441.66998 311.94998 l S 473.01999 336.94 m 473.01999 311.94998 l S 504.31998 336.94 m 504.31998 311.94998 l S 535.66998 336.94 m 535.66998 311.94998 l S 567.01996 336.94 m 567.01996 311.94998 l S BT /T1_0 12 Tf 1 0 0 1 34.05 319.67999 Tm (\240Date of last inspection)Tj ET 0.99608 0.9451 0.76077 RG 17 w 31.2 301.16 m 565.90002 301.16 l S 0.99216 0.89804 0.5451 RG 2.25 w 28.99001 291.53 m 568.10004 291.53 l S 30.07001 292.60999 m 30.07001 39.14999 l S 567.01996 292.60999 m 567.01996 39.14999 l S 28.99001 310.78 m 568.10004 310.78 l S 28.99001 291.53 m 568.10004 291.53 l S 28.99001 40.22 m 568.10004 40.22 l S 30.07001 311.85999 m 30.07001 290.44998 l S 567.01996 311.85999 m 567.01996 290.44998 l S BT /T1_0 12 Tf 1 0 0 1 35.5 297.60001 Tm (Brief description of the )Tj 1 0 0 1 177.31 297.60001 Tm (care home)Tj 1 0 0 1 35.5 278.35001 Tm (Denewood House is a detached house in a residential area of West Moors, \ local shops, )Tj 1 0 0 1 35.5 261.35001 Tm (churches, pubs and a library are available close by following a level wa\ lk.)Tj 1 0 0 1 35.5 244.34999 Tm (\240)Tj 1 0 0 1 35.5 227.34999 Tm (The home is registered to accommodate a maximum of 21 older people. It i\ s privately )Tj 1 0 0 1 35.5 210.34999 Tm (owned by Samily Care Ltd and is managed by registered provider Caroline \ Bleach.)Tj 1 0 0 1 35.5 193.34999 Tm (\240)Tj 1 0 0 1 35.5 176.34999 Tm (The bedrooms are on the ground and first floors. There are two double be\ drooms and )Tj 1 0 0 1 35.5 159.34999 Tm (17 single rooms. The home does not have a passenger lift but a stair lif\ t operates to )Tj 1 0 0 1 35.5 142.34999 Tm (the first floor; to access a number of the first floor bedrooms it is ne\ cessary to )Tj 1 0 0 1 35.5 125.35001 Tm (negotiate a single step up, beyond the landing to at which the stir lift\ arrives.)Tj 1 0 0 1 35.5 108.35001 Tm (\240)Tj 1 0 0 1 35.5 91.35001 Tm (The rear garden has lawn, flower beds, and seats; some bedrooms have pat\ io doors )Tj 1 0 0 1 35.5 74.35001 Tm (opening out to the garden.)Tj 1 0 0 1 35.5 57.35001 Tm (\240)Tj ET endstream endobj 1930 0 obj 1808 endobj 1931 0 obj<>stream 0.98431 0.78824 0.08627 RG 1 i 20.58 w 10 M 0 j 0 J []0 d 28.35001 35.56 m 566.92999 35.56 l S 0 0 0 rg 0 0 0 RG 0.5 w BT /T1_0 12 Tf 0 Tc 0 Tw 0 Ts 100 Tz 2 Tr 1 0 0 1 31.2 30.78999 Tm (Care Homes for Older People)Tj /T1_0 11 Tf 0 Tr 1 0 0 1 485.41998 30.78999 Tm (Page)Tj /T1_0 12 Tf 2 Tr 1 0 0 1 515.95001 30.78999 Tm (5)Tj /T1_0 11 Tf 0 Tr 1 0 0 1 523.58002 30.78999 Tm ( of )Tj /T1_0 12 Tf 2 Tr 1 0 0 1 541.88 30.78999 Tm (26)Tj ET 0.99608 0.9451 0.76077 RG 17 w 31.2 804.02997 m 565.90002 804.02997 l S 0.99216 0.89804 0.5451 RG 2.25 w 28.99001 794.40002 m 568.10004 794.40002 l S 30.07001 795.47998 m 30.07001 638.07996 l S 567.01996 795.47998 m 567.01996 638.07996 l S 28.99001 813.64996 m 568.10004 813.64996 l S 28.99001 794.40002 m 568.10004 794.40002 l S 28.99001 639.14996 m 568.10004 639.14996 l S 30.07001 814.72998 m 30.07001 793.32996 l S 567.01996 814.72998 m 567.01996 793.32996 l S BT /T1_0 12 Tf 0 Tr 1 0 0 1 35.5 800.46997 Tm (Brief description of the )Tj 1 0 0 1 177.31 800.46997 Tm (care home)Tj 1 0 0 1 33.25 783.46997 Tm (Car parking spaces are available at the front of the building and parkin\ g on the road is )Tj 1 0 0 1 33.25 766.46997 Tm (unrestricted.)Tj 1 0 0 1 33.25 749.46997 Tm (\240)Tj 1 0 0 1 33.25 732.46997 Tm (Fees are charged weekly; the fee range quoted by the provider at the tim\ e of )Tj 1 0 0 1 33.25 715.46997 Tm (inspection was \(per person\) between \243474 and \243550. Up to date in\ formation on fees )Tj 1 0 0 1 33.25 698.46997 Tm (can be obtained from the service. Additional charges are made for hairdr\ essing, )Tj 1 0 0 1 33.25 681.46997 Tm (chiropody, newspapers and personal shopping.)Tj 1 0 0 1 33.25 664.46997 Tm (\240)Tj 1 0 0 1 33.25 647.46997 Tm (\240)Tj 1 0 0 1 28.35001 627.08997 Tm (\240)Tj 1 0 0 1 28.35001 610.08997 Tm (\240)Tj ET endstream endobj 1932 0 obj 3255 endobj 1933 0 obj<>stream 0.98431 0.78824 0.08627 RG 1 i 17.5 w 10 M 0 j 0 J []0 d 28.35001 55.27 m 568.34998 55.27 l S 0 0 0 rg 0 0 0 RG 0.5 w BT /T1_0 12 Tf 0 Tc 0 Tw 0 Ts 100 Tz 2 Tr 1 0 0 1 33.75 51.96001 Tm (Care Homes for Older People)Tj /T1_0 11 Tf 0 Tr 1 0 0 1 483.75 52.97 Tm (Page )Tj 2 Tr 1 0 0 1 514.26996 52.97 Tm (6)Tj 0 Tr 1 0 0 1 521.26996 52.97 Tm ( of )Tj 2 Tr 1 0 0 1 539.56 52.97 Tm (26)Tj /T1_1 10 Tf 0 Tr 1 0 0 1 28.35001 37.61 Tm (\240)Tj /T1_0 12 Tf 1 0 0 1 28.35001 801.58997 Tm (\240)Tj /T1_0 10 Tf 1 0 0 1 28.35001 786.60004 Tm (\240)Tj /C2_0 14 Tf 1 0 0 1 28.35001 761.64996 Tm <003600580050005000440055005C>Tj /T1_0 12 Tf 1 0 0 1 28.35001 740.70001 Tm (This is an overview of what we found during the inspection.)Tj ET 0.99608 0.9451 0.76077 RG 20.58 w 31.2 720.21997 m 381.04999 720.21997 l S 1 1 1 RG 383.30002 720.21997 m 566.20001 720.21997 l S 0.99216 0.89804 0.5451 RG 2.25 w 28.99001 731.63995 m 568.40002 731.63995 l S 28.99001 708.81 m 568.40002 708.81 l S 30.07001 732.70996 m 30.07001 707.72998 l S 382.16998 732.70996 m 382.16998 707.72998 l S 567.32001 732.70996 m 567.32001 707.72998 l S BT /T1_0 12 Tf 1 0 0 1 34.05 715.45001 Tm (The quality rating for this )Tj 1 0 0 1 191.92 715.45001 Tm (care home)Tj 1 0 0 1 255.59 715.45001 Tm ( is:)Tj 1 0 0 1 398 715.45001 Tm (one star adequate service)Tj /C2_0 12 Tf 1 0 0 1 28.35001 683.31 Tm <0032005800550003004D00580047004A0048005000480051005700030049005200550003004800440046004B00030052005800570046005200500048001D>Tj /T1_0 10 Tf 1 0 0 1 212.28998 607.26996 Tm (Choice of home)Tj 1 0 0 1 164.41 567.01996 Tm (Health and personal care)Tj 1 0 0 1 145.17999 526.76996 Tm (Daily life and social activities)Tj 1 0 0 1 157.95 486.51999 Tm (Complaints and protection)Tj 1 0 0 1 226.36 446.26999 Tm (Environment)Tj 1 0 0 1 251.17 406.01999 Tm (Staffing)Tj 1 0 0 1 127.47 365.76999 Tm (Management and administration)Tj ET q 0.75227 0 0 0.75162 305.04999 300.32001 cm /Fm0 Do Q 1 1 1 RG 20.58 w 31.2 249.06998 m 567.84998 249.06998 l S 171.39 w 32.32001 150.84 m 566.71997 150.84 l S 0.99216 0.89804 0.5451 RG 2.25 w 31.2 237.65999 m 567.84998 237.65999 l S 30.12 237.65999 m 568.91998 237.65999 l S 30.12 64.02 m 568.91998 64.02 l S 31.2 238.73999 m 31.2 62.94 l S 567.84998 238.73999 m 567.84998 62.94 l S 0 0 0 RG 0.5 w BT /T1_0 12 Tf 2 Tr 1 0 0 1 34.05 244.3 Tm (How we did our inspection:)Tj 0 Tr 1 0 0 1 35.17 221.48 Tm (The quality rating for this service is )Tj /TT0 12 Tf (2 )Tj /T1_0 12 Tf (star. This means the people who use this service )Tj 1 0 0 1 35.17 206.90001 Tm (experience )Tj /TT1 12 Tf (good)Tj /T1_0 12 Tf ( outcomes.)Tj 1 0 0 1 35.17 192.31999 Tm (\240)Tj 1 0 0 1 35.17 177.73999 Tm (This was a statutory inspection required in accordance with the Care Sta\ ndards Act )Tj 1 0 0 1 35.17 163.14998 Tm (2000.)Tj 1 0 0 1 35.17 148.56999 Tm (\240)Tj 1 0 0 1 35.17 133.98999 Tm (This inspection was carried out by one inspector, but throughout the rep\ ort the term )Tj 1 0 0 1 35.17 119.42 Tm ('we' is used, to show that the report is the view of the Commission for \ Social Care )Tj 1 0 0 1 35.17 104.83 Tm (Inspection.)Tj 1 0 0 1 35.17 90.25 Tm (\240)Tj 1 0 0 1 35.17 75.68001 Tm (This inspection was unannounced; the inspector arrived at 10:00 on 8 May\ 2009, )Tj ET endstream endobj 1934 0 obj 1742 endobj 1935 0 obj<>stream 1 1 1 RG 1 i 250.86 w 10 M 0 j 0 J []0 d 32.32001 687.10004 m 566.71997 687.10004 l S 0.99216 0.89804 0.5451 RG 2.25 w 30.12 813.64996 m 568.91998 813.64996 l S 30.12 560.53998 m 568.91998 560.53998 l S 31.2 814.72998 m 31.2 559.46997 l S 567.84998 814.72998 m 567.84998 559.46997 l S 0 0 0 rg BT /T1_0 12 Tf 0 Tc 0 Tw 0 Ts 100 Tz 0 Tr 1 0 0 1 32.92 802.71997 Tm (toured the premises and spoke to residents, staff, observed staff intera\ ction with )Tj 1 0 0 1 32.92 788.13995 Tm (residents and the carrying out of routine tasks and together with regist\ ered manager )Tj 1 0 0 1 32.92 773.56 Tm (Mrs Bleach discussed and examined documents regarding care provision and\ )Tj 1 0 0 1 32.92 758.97998 Tm (management of the home.)Tj 1 0 0 1 32.92 744.40002 Tm (\240)Tj 1 0 0 1 32.92 729.82001 Tm (The duration of the inspection was 5 hours.)Tj 1 0 0 1 32.92 715.23999 Tm (\240)Tj 1 0 0 1 32.92 700.65997 Tm (During the inspection, particular residents were 'case tracked'; for exa\ mple, for )Tj 1 0 0 1 32.92 686.07996 Tm (evidence regarding Standards 3, 7 and 8, records relating to the same re\ sidents were )Tj 1 0 0 1 32.92 671.5 Tm (examined and the residents spoken with.)Tj 1 0 0 1 32.92 656.91998 Tm (\240)Tj 1 0 0 1 32.92 642.33997 Tm (In advance of the inspection an Annual Quality Assurance Questionnaire w\ as completed )Tj 1 0 0 1 32.92 627.76001 Tm (by Mrs Bleach and returned to the Commission; the information it contain\ ed has been )Tj 1 0 0 1 32.92 613.17999 Tm (used to inform the findings of this inspection.)Tj 1 0 0 1 32.92 598.60004 Tm (\240)Tj 1 0 0 1 32.92 584.01996 Tm (During this inspection compliance with all key standards of the National\ Minimum )Tj 1 0 0 1 32.92 569.44 Tm (Standards was assessed.)Tj ET endstream endobj 1936 0 obj 4917 endobj 1937 0 obj<>stream 0.98431 0.78824 0.08627 RG 1 i 20.58 w 10 M 0 j 0 J []0 d 28.35001 56.81 m 566.92999 56.81 l S 0 0 0 rg 0 0 0 RG 0.5 w BT /T1_0 12 Tf 0 Tc 0 Tw 0 Ts 100 Tz 2 Tr 1 0 0 1 31.2 52.03999 Tm (Care Homes for Older People)Tj /T1_0 11 Tf 0 Tr 1 0 0 1 477.67999 53.03999 Tm (Page )Tj 2 Tr 1 0 0 1 508.20999 53.03999 Tm (8)Tj 0 Tr 1 0 0 1 515.20001 53.03999 Tm ( of )Tj 2 Tr 1 0 0 1 533.48999 53.03999 Tm (26)Tj ET 1 1 1 RG 20.58 w 31.2 803.35999 m 567.84998 803.35999 l S 268.44 w 32.32001 656.60004 m 566.71997 656.60004 l S 20.58 w 32.7 509.84 m 569.34998 509.84 l S 78.90001 w 33.82001 457.84998 m 568.21997 457.84998 l S 20.58 w 33.45 405.85999 m 570.10004 405.85999 l S 78.90001 w 34.57001 353.87 m 568.96997 353.87 l S 0.99216 0.89804 0.5451 RG 2.25 w 31.2 791.95001 m 567.84998 791.95001 l S 30.12 791.95001 m 568.91998 791.95001 l S 30.12 521.26001 m 568.91998 521.26001 l S 31.2 793.02997 m 31.2 520.17999 l S 31.2 521.26001 m 569.34998 521.26001 l S 32.7 498.42996 m 569.34998 498.42996 l S 31.62 498.42996 m 570.41998 498.42996 l S 31.62 417.28 m 570.41998 417.28 l S 33.45 394.44998 m 570.10004 394.44998 l S 33.45 417.28 m 570.10004 417.28 l S 32.37 394.44998 m 571.16998 394.44998 l S 32.37 313.30002 m 571.16998 313.30002 l S 32.7 499.50998 m 32.7 416.20001 l S 33.45 395.53 m 33.45 312.22 l S 567.84998 793.02997 m 567.84998 520.17999 l S 569.34998 499.50998 m 569.34998 416.20001 l S 570.10004 395.53 m 570.10004 312.22 l S 0 0 0 RG 0.5 w BT /T1_0 12 Tf 1 0 0 1 31.2 798.58997 Tm (What the )Tj 1 0 0 1 90.52 798.58997 Tm (care home)Tj 1 0 0 1 154.2 798.58997 Tm ( does well:)Tj /T1_0 10 Tf 0 Tr 1 0 0 1 567.84998 801.25 Tm (\240)Tj /T1_0 12 Tf 1 0 0 1 35.17 775.76001 Tm (All the residents spoken with were complimentary of the care they receiv\ ed and the )Tj 1 0 0 1 35.17 761.17999 Tm (friendly nature of management and care staff.)Tj 1 0 0 1 35.17 746.60004 Tm (\240)Tj 1 0 0 1 35.17 732.01996 Tm (People considering moving into the home receive a full assessment and ar\ e provided )Tj 1 0 0 1 35.17 717.44 Tm (with the opportunity to visit and spend time at the home to make sure th\ at it is able to )Tj 1 0 0 1 35.17 702.85999 Tm (meet their needs.)Tj 1 0 0 1 35.17 688.27997 Tm (\240)Tj 1 0 0 1 35.17 673.70001 Tm (Residents are encouraged to maintain their links with friends and family\ and all visitors )Tj 1 0 0 1 35.17 659.12 Tm (are made welcome.)Tj 1 0 0 1 35.17 644.53998 Tm (\240)Tj 1 0 0 1 35.17 629.95996 Tm (The house and gardens are maintained to provide a comfortable place to l\ ive. )Tj 1 0 0 1 35.17 615.38 Tm (Residents are encouraged to personalise their rooms with items of furnit\ ure, pictures )Tj 1 0 0 1 35.17 600.79999 Tm (and a variety of mementos.)Tj 1 0 0 1 35.17 586.21997 Tm (\240)Tj 1 0 0 1 35.17 571.64001 Tm (Sufficient numbers of care staff are on duty throughout the day and nigh\ t to meet the )Tj 1 0 0 1 35.17 557.06 Tm (needs of the residents.)Tj 1 0 0 1 35.17 542.47998 Tm (\240)Tj 1 0 0 1 35.17 527.90002 Tm (Financial procedures within the home ensure residents' interests are pro\ tected.)Tj /T1_0 10 Tf 1 0 0 1 568.96997 655.04999 Tm (\240)Tj 1 0 0 1 31.2 507.72998 Tm (\240)Tj /T1_0 12 Tf 2 Tr 1 0 0 1 32.7 505.06998 Tm (What has improved since the last inspection?)Tj /T1_0 10 Tf 0 Tr 1 0 0 1 569.34998 508.28998 Tm (\240)Tj 1 0 0 1 31.2 456.30002 Tm (\240)Tj /T1_0 12 Tf 1 0 0 1 36.67 482.23999 Tm (Care planning processes and associated record keeping have been improved\ to provide )Tj 1 0 0 1 36.67 467.66 Tm (staff with sufficient information to be able to meet the needs of reside\ nts.)Tj 1 0 0 1 36.67 453.07999 Tm (\240)Tj 1 0 0 1 36.67 438.5 Tm (The range and frequency of social and recreational activities has been e\ xtended, but )Tj 1 0 0 1 36.67 423.91998 Tm (would benefit from further improvement to ensure the satisfaction of res\ idents.)Tj /T1_0 10 Tf 1 0 0 1 570.46997 456.30002 Tm (\240)Tj 1 0 0 1 31.2 404.31 Tm (\240)Tj /T1_0 12 Tf 2 Tr 1 0 0 1 33.45 401.09 Tm (What they could do better:)Tj /TT0 12 Tf -2.25 -48.76999 Td [( )-21( )]TJ /T1_0 12 Tf 0 Tr 8.948 0 Td (Greater choice of menus and more opportunities to participate in recreat\ ional and )Tj /TT0 12 Tf -8.948 -14.57999 Td ( )Tj /T1_0 12 Tf (social activities would be welcomed by some residents. )Tj -9.06999 -22.33002 Td (\240)Tj /TT0 12 Tf 0 -19.98999 TD ( )Tj /T1_0 12 Tf (If you want to know what action the person responsible for this care hom\ e is taking )Tj /TT0 12 Tf 0 -17.5 TD ( )Tj /T1_0 12 Tf (following this report, you can contact them using the details set out on\ page 4.)Tj 0 -19.99001 TD (\240)Tj /TT0 12 Tf 0 -20 TD ( )Tj /T1_0 12 Tf [(The report of this inspection is available from our website www.cqc.org.\ uk.)-704(You can get )]TJ /TT0 12 Tf 0 -17.5 TD ( )Tj /T1_0 12 Tf (printed copies from enquiries@cqc.org.uk or by telephoning our order lin\ e \2260870 240 )Tj /TT0 12 Tf 0 -17.48999 TD ( )Tj /T1_0 12 Tf (7535.)Tj ET endstream endobj 1938 0 obj 2093 endobj 1939 0 obj<>stream 0.98431 0.78824 0.08627 RG 1 i 20.58 w 10 M 0 j 0 J []0 d 28.35001 56.81 m 566.92999 56.81 l S 0 0 0 rg 0 0 0 RG 0.5 w BT /T1_0 12 Tf 0 Tc 0 Tw 0 Ts 100 Tz 2 Tr 1 0 0 1 31.2 52.03999 Tm (Care Homes for Older People)Tj /T1_0 11 Tf 0 Tr 1 0 0 1 477.67999 53.03999 Tm (Page )Tj 2 Tr 1 0 0 1 508.20999 53.03999 Tm (9)Tj 0 Tr 1 0 0 1 515.20001 53.03999 Tm ( of )Tj 2 Tr 1 0 0 1 533.48999 53.03999 Tm (26)Tj /T1_0 12 Tf 0 Tr 1 0 0 1 28.35001 801.58997 Tm (\240)Tj /T1_0 14 Tf 2 Tr 1 0 0 1 28.35001 782.57996 Tm (Details of our findings)Tj ET 0.98431 0.78824 0.08627 RG 26 w 32.32001 746.26996 m 562.52997 746.26996 l S 0.99216 0.89804 0.5451 RG 2.25 w 28.99001 761.51996 m 565.84998 761.51996 l S 28.99001 733.26996 m 565.84998 733.26996 l S 30.07001 762.60004 m 30.07001 732.19 l S 564.77997 762.60004 m 564.77997 732.19 l S BT /C2_0 12 Tf 0 Tr 1 0 0 1 34.05 744.38995 Tm <00260052005100570048005100570056>Tj ET 1 1 1 RG 16 w 28.35001 700.01996 m 566.92999 700.01996 l S BT /T1_0 12 Tf 1 0 0 1 28.35001 695.95996 Tm (Choice of home\240 \(standards 1 - 6\))Tj ET 28.35001 678.01996 m 566.92999 678.01996 l S BT /T1_0 12 Tf 1 0 0 1 28.35001 673.95996 Tm (Health and personal care\240 \(standards 7 - 11\))Tj ET 28.35001 656.01996 m 566.92999 656.01996 l S BT /T1_0 12 Tf 1 0 0 1 28.35001 651.95996 Tm (Daily life and social activities\240 \(standards 12 - 15\))Tj ET 28.35001 634.01996 m 566.92999 634.01996 l S BT /T1_0 12 Tf 1 0 0 1 28.35001 629.95996 Tm (Complaints and protection\240 \(standards 16 - 18\))Tj ET 28.35001 612.01996 m 566.92999 612.01996 l S BT /T1_0 12 Tf 1 0 0 1 28.35001 607.95996 Tm (Environment\240 \(standards 19 - 26\))Tj ET 28.35001 590.01996 m 566.92999 590.01996 l S BT /T1_0 12 Tf 1 0 0 1 28.35001 585.95996 Tm (Staffing\240 \(standards 27 - 30\))Tj ET 28.35001 568.01996 m 566.92999 568.01996 l S BT /T1_0 12 Tf 1 0 0 1 28.35001 563.95996 Tm (Management and administration\240 \(standards 31 - 38\))Tj 1 0 0 1 28.35001 543.95996 Tm (Outstanding statutory requirements)Tj 1 0 0 1 28.35001 522.08997 Tm (Requirements and recommendations from this inspection)Tj ET endstream endobj 1940 0 obj 5347 endobj 1941 0 obj<>stream 0.98431 0.78824 0.08627 RG 1 i 20.58 w 10 M 0 j 0 J []0 d 28.35001 56.81 m 566.92999 56.81 l S 0 0 0 rg 0 0 0 RG 0.5 w BT /T1_0 11 Tf 0 Tc 0 Tw 0 Ts 100 Tz 2 Tr 1 0 0 1 31.2 53.03999 Tm (Care Homes for Older People)Tj 0 Tr 1 0 0 1 477.67999 53.03999 Tm (Page )Tj 2 Tr 1 0 0 1 508.20999 53.03999 Tm (10)Tj 0 Tr 1 0 0 1 526.07001 53.03999 Tm (of )Tj 2 Tr 1 0 0 1 540.48999 53.03999 Tm (26)Tj /T1_0 16 Tf 1 0 0 1 28.35001 768.13 Tm (Choice of home)Tj /T1_1 12 Tf 0 Tr 1 0 0 1 28.35001 747.90997 Tm (\240)Tj /T1_0 12 Tf 2 Tr 1 0 0 1 28.35001 730.81 Tm (These are the outcomes that people )Tj 1 0 0 1 250.50998 730.81 Tm (staying in care homes)Tj 1 0 0 1 383.42999 730.81 Tm ( should experience. They )Tj 1 0 0 1 28.35001 713.31 Tm (reflect the things that people have said are important to them:)Tj /T1_1 5 Tf 0 Tr 1 0 0 1 28.35001 700.84998 Tm (\240)Tj ET 0.99608 0.9451 0.76077 RG 206.25 w 32.32001 593.28998 m 562.52997 593.28998 l S 1 1 1 RG 119 w 31.2 550.78998 m 563.64996 550.78998 l S 0.99216 0.89804 0.5451 RG 2.25 w 28.99001 611.41998 m 565.84998 611.41998 l S 28.99001 698.66998 m 565.84998 698.66998 l S 28.99001 611.41998 m 565.84998 611.41998 l S 28.99001 490.16995 m 565.84998 490.16995 l S 30.07001 699.73999 m 30.07001 489.09 l S 564.77997 699.73999 m 564.77997 489.09 l S BT /T1_0 12 Tf 1 0 0 1 35.5 685.47998 Tm (People are confident that the care home can support them. This is becaus\ e there is an )Tj 1 0 0 1 35.5 668.47998 Tm (accurate assessment of their needs that they, or people close to them, h\ ave been )Tj 1 0 0 1 35.5 651.47998 Tm (involved in. This tells the home all about them and the support they nee\ d. People who )Tj 1 0 0 1 35.5 634.47998 Tm (stay at the home only for intermediate care, have a clear assessment tha\ t includes a )Tj 1 0 0 1 35.5 617.47998 Tm (plan on what they hope for and want to achieve when they return home.)Tj 1 0 0 1 35.5 598.22998 Tm (People can decide whether the care home can meet their support and accom\ modation )Tj 1 0 0 1 35.5 581.22998 Tm (needs. This is because they, or people close to them, have been able to \ visit the home )Tj 1 0 0 1 35.5 564.22998 Tm (and have got full, clear, accurate and up to date information about the \ home. If they )Tj 1 0 0 1 35.5 547.22998 Tm (decide to stay in the home they know about their rights and responsibili\ ties because )Tj 1 0 0 1 35.5 530.22998 Tm (there is an easy to understand contract or statement of terms and condit\ ions between )Tj 1 0 0 1 35.5 513.22998 Tm (them and the care home that includes how much they will pay and what the\ home )Tj 1 0 0 1 35.5 496.22998 Tm (provides for the money.)Tj /C2_0 12 Tf 1 0 0 1 28.35001 471.91 Tm <0003>Tj 0 0 0 RG 0.5 w /T1_0 12 Tf 2 Tr 1 0 0 1 28.35001 449.85999 Tm (This is what people )Tj 1 0 0 1 148.48999 449.85999 Tm (staying in this care home)Tj 1 0 0 1 305.45999 449.85999 Tm (experience)Tj 0 Tr 1 0 0 1 370.91 449.85999 Tm (:)Tj /T1_1 8 Tf 1 0 0 1 28.35001 432.67999 Tm (\240)Tj ET 0.99608 0.9451 0.76077 RG 119.98 w 33.45 368.73999 m 563.64996 368.73999 l S 1 1 1 RG 22.5 w 31.2 419.72998 m 565.90002 419.72998 l S 97.48 w 32.32001 357.5 m 564.77997 357.5 l S 0.99216 0.89804 0.5451 RG 2.25 w 30.12 407.35999 m 566.97998 407.35999 l S 31.2 408.44 m 31.2 306.54999 l S 565.90002 408.44 m 565.90002 306.54999 l S 31.2 407.35999 m 565.90002 407.35999 l S 30.12 307.63 m 566.97998 307.63 l S BT /T1_0 12 Tf 1 0 0 1 31.2 416.41998 Tm (Judgement:)Tj 1 0 0 1 35.47 391.67999 Tm (People using this service experience )Tj 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 258.01999 391.67999 Tm (good)Tj 0 Tr 1 0 0 1 291.76999 391.67999 Tm (quality outcomes in this area. We have )Tj 1 0 0 1 35.47 374.17999 Tm (made this judgement using a range of evidence, including a visit to this\ service.)Tj 1 0 0 1 35.47 354.17999 Tm (\240)Tj 1 0 0 1 35.47 334.19 Tm (Prior to admission, the needs of each proposed resident are assessed to \ ensure the )Tj 1 0 0 1 35.47 316.69 Tm (home will be properly able to meet them.)Tj ET 0.99608 0.9451 0.76077 RG 213.53998 w 33.45 174.98999 m 563.64996 174.98999 l S 1 1 1 RG 22.5 w 31.2 272.75998 m 565.90002 272.75998 l S 192.15999 w 32.32001 163.17999 m 564.77997 163.17999 l S 0.99216 0.89804 0.5451 RG 2.25 w 30.12 260.38998 m 566.97998 260.38998 l S 31.2 261.47 m 31.2 64.90001 l S 565.90002 261.47 m 565.90002 64.90001 l S 31.2 260.38998 m 565.90002 260.38998 l S 30.12 65.97 m 566.97998 65.97 l S BT /T1_0 12 Tf 1 0 0 1 31.2 269.44998 Tm (Evidence:)Tj 1 0 0 1 35.47 244.7 Tm (All new admissions are planned to minimise distress to the new resident \ and to ensure )Tj 1 0 0 1 35.47 227.20999 Tm (that staff have available relevant information in order that they can pr\ operly meet )Tj 1 0 0 1 35.47 209.70999 Tm (each persons needs.)Tj 1 0 0 1 35.47 192.22 Tm (\240)Tj 1 0 0 1 35.47 174.72 Tm (The records of two residents admitted since the last inspection included\ clear details of )Tj 1 0 0 1 35.47 157.22 Tm (pre admission assessment carried out by the manager while visiting the p\ rospective )Tj 1 0 0 1 35.47 139.73 Tm (residents at their previous addresses.)Tj 1 0 0 1 35.47 122.23 Tm (\240)Tj 1 0 0 1 35.47 104.74001 Tm (In advance of making the decision to enter the home prospective resident\ s or their )Tj 1 0 0 1 35.47 87.24001 Tm (representatives visited the home to view the premises and meet residents\ and staff.)Tj ET endstream endobj 1942 0 obj 1267 endobj 1943 0 obj<>stream 0.98431 0.78824 0.08627 RG 1 i 20.58 w 10 M 0 j 0 J []0 d 28.35001 56.81 m 566.92999 56.81 l S 0 0 0 rg 0 0 0 RG 0.5 w BT /T1_0 11 Tf 0 Tc 0 Tw 0 Ts 100 Tz 2 Tr 1 0 0 1 31.2 53.03999 Tm (Care Homes for Older People)Tj 0 Tr 1 0 0 1 477.67999 53.03999 Tm (Page )Tj 2 Tr 1 0 0 1 508.20999 53.03999 Tm (11)Tj 0 Tr 1 0 0 1 526.07001 53.03999 Tm (of )Tj 2 Tr 1 0 0 1 540.48999 53.03999 Tm (26)Tj ET 0.99608 0.9451 0.76077 RG 93.86 w 33.45 764.47998 m 563.64996 764.47998 l S 1 1 1 RG 22.5 w 31.2 802.40997 m 565.90002 802.40997 l S 72.48 w 32.32001 752.66998 m 564.77997 752.66998 l S 0.99216 0.89804 0.5451 RG 2.25 w 30.12 790.02997 m 566.97998 790.02997 l S 31.2 791.10999 m 31.2 714.21997 l S 565.90002 791.10999 m 565.90002 714.21997 l S 31.2 790.02997 m 565.90002 790.02997 l S 30.12 715.29999 m 566.97998 715.29999 l S BT /T1_0 12 Tf 0 Tr 1 0 0 1 31.2 799.08997 Tm (Evidence:)Tj 1 0 0 1 33.22 779.10004 Tm (\240)Tj /TT0 12 Tf ( )Tj -2.02 -19.98993 Td ( )Tj /T1_0 12 Tf (Following pre admission assessment of each prospective residents needs a\ nd )Tj /TT0 12 Tf 0 -17.49005 TD ( )Tj /T1_0 12 Tf (circumstances the home writes to them confirming the agreement and abili\ ty to )Tj /TT0 12 Tf 0 -17.5 TD ( )Tj /T1_0 12 Tf (provide accommodation and care.)Tj ET endstream endobj 1944 0 obj 5358 endobj 1945 0 obj<>stream 0.98431 0.78824 0.08627 RG 1 i 20.58 w 10 M 0 j 0 J []0 d 28.35001 56.81 m 566.92999 56.81 l S 0 0 0 rg 0 0 0 RG 0.5 w BT /T1_0 11 Tf 0 Tc 0 Tw 0 Ts 100 Tz 2 Tr 1 0 0 1 31.2 53.03999 Tm (Care Homes for Older People)Tj 0 Tr 1 0 0 1 477.67999 53.03999 Tm (Page )Tj 2 Tr 1 0 0 1 508.20999 53.03999 Tm (12)Tj 0 Tr 1 0 0 1 526.07001 53.03999 Tm (of )Tj 2 Tr 1 0 0 1 540.48999 53.03999 Tm (26)Tj /T1_0 16 Tf 1 0 0 1 28.35001 768.13 Tm (Health and personal care)Tj /T1_1 12 Tf 0 Tr 1 0 0 1 28.35001 747.90997 Tm (\240)Tj /T1_0 12 Tf 2 Tr 1 0 0 1 28.35001 730.81 Tm (These are the outcomes that people )Tj 1 0 0 1 250.50998 730.81 Tm (staying in care homes)Tj 1 0 0 1 383.42999 730.81 Tm ( should experience. They )Tj 1 0 0 1 28.35001 713.31 Tm (reflect the things that people have said are important to them:)Tj /T1_1 5 Tf 0 Tr 1 0 0 1 28.35001 700.84998 Tm (\240)Tj ET 0.99608 0.9451 0.76077 RG 172.25 w 32.32001 610.28998 m 562.52997 610.28998 l S 1 1 1 RG 68 w 31.2 559.28998 m 563.64996 559.28998 l S 0.99216 0.89804 0.5451 RG 2.25 w 28.99001 594.41998 m 565.84998 594.41998 l S 28.99001 698.66998 m 565.84998 698.66998 l S 28.99001 594.41998 m 565.84998 594.41998 l S 28.99001 524.16998 m 565.84998 524.16998 l S 30.07001 699.73999 m 30.07001 523.08997 l S 564.77997 699.73999 m 564.77997 523.08997 l S BT /T1_0 12 Tf 1 0 0 1 35.5 685.47998 Tm (People\222s health, personal and social care needs are met. The home has\ a plan of care )Tj 1 0 0 1 35.5 668.47998 Tm (that the person, or someone close to them, has been involved in making. \ If they take )Tj 1 0 0 1 35.5 651.47998 Tm (medicine, they manage it themselves if they can. If they cannot manage t\ heir )Tj 1 0 0 1 35.5 634.47998 Tm (medicine, the care home supports them with it, in a safe way. People\222\ s right to privacy )Tj 1 0 0 1 35.5 617.47998 Tm (is respected and the support they get from staff is given in a way that \ maintains their )Tj 1 0 0 1 35.5 600.47998 Tm (dignity.)Tj 1 0 0 1 35.5 581.22998 Tm (If people are approaching the end of their life, the care home will resp\ ect their choices )Tj 1 0 0 1 35.5 564.22998 Tm (and help them feel comfortable and secure. They, and people close to the\ m, are )Tj 1 0 0 1 35.5 547.22998 Tm (reassured that their death will be handled with sensitivity, dignity and\ respect, and )Tj 1 0 0 1 35.5 530.22998 Tm (take account of their spiritual and cultural wishes. )Tj /C2_0 12 Tf 1 0 0 1 28.35001 505.91 Tm <0003>Tj 0 0 0 RG 0.5 w /T1_0 12 Tf 2 Tr 1 0 0 1 28.35001 483.85999 Tm (This is what people )Tj 1 0 0 1 148.48999 483.85999 Tm (staying in this care home)Tj 1 0 0 1 305.45999 483.85999 Tm (experience)Tj 0 Tr 1 0 0 1 370.91 483.85999 Tm (:)Tj /T1_1 8 Tf 1 0 0 1 28.35001 466.67999 Tm (\240)Tj ET 0.99608 0.9451 0.76077 RG 207.45999 w 33.45 359 m 563.64996 359 l S 1 1 1 RG 22.5 w 31.2 453.72998 m 565.90002 453.72998 l S 184.95999 w 32.32001 347.75998 m 564.77997 347.75998 l S 0.99216 0.89804 0.5451 RG 2.25 w 30.12 441.35999 m 566.97998 441.35999 l S 31.2 442.44 m 31.2 253.06998 l S 565.90002 442.44 m 565.90002 253.06998 l S 31.2 441.35999 m 565.90002 441.35999 l S 30.12 254.14998 m 566.97998 254.14998 l S BT /T1_0 12 Tf 1 0 0 1 31.2 450.41998 Tm (Judgement:)Tj 1 0 0 1 35.47 425.67999 Tm (People using this service experience )Tj 0 0 0 RG 0.5 w /TT0 12 Tf 2 Tr 221.55202 0 Td (good)Tj /T1_0 12 Tf 0 Tr 33.746 0 Td (quality outcomes in this area. 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This means the people who use this service )Tj 1 0 0 1 35.17 206.90001 Tm (experience )Tj /TT2 12 Tf (good)Tj /T1_0 12 Tf ( outcomes.)Tj 1 0 0 1 35.17 192.31999 Tm (\240)Tj 1 0 0 1 35.17 177.73999 Tm (This was a statutory inspection required in accordance with the Care Sta\ ndards Act )Tj 1 0 0 1 35.17 163.14998 Tm (2000.)Tj 1 0 0 1 35.17 148.56999 Tm (\240)Tj 1 0 0 1 35.17 133.98999 Tm (This inspection was carried out by one inspector, but throughout the rep\ ort the term )Tj 1 0 0 1 35.17 119.42 Tm ('we' is used, to show that the report is the view of the Commission for \ Social Care )Tj 1 0 0 1 35.17 104.83 Tm (Inspection.)Tj 1 0 0 1 35.17 90.25 Tm (\240)Tj 1 0 0 1 35.17 75.68001 Tm (This inspection was unannounced; the inspector arrived at 10:00 on 8 May\ 2009, )Tj ET endstream endobj 1959 0 obj 3261 endobj 1960 0 obj<>stream 0.98431 0.78824 0.08627 RG 1 i 17.5 w 10 M 0 j 0 J []0 d 28.35001 55.27 m 568.34998 55.27 l S 0 0 0 rg 0 0 0 RG 0.5 w BT /T1_0 12 Tf 0 Tc 0 Tw 0 Ts 100 Tz 2 Tr 1 0 0 1 33.75 51.96001 Tm (Care Homes for Older People)Tj /T1_0 11 Tf 0 Tr 1 0 0 1 483.75 52.97 Tm (Page )Tj 2 Tr 1 0 0 1 514.26996 52.97 Tm (6)Tj 0 Tr 1 0 0 1 521.26996 52.97 Tm ( of )Tj 2 Tr 1 0 0 1 539.56 52.97 Tm (26)Tj /T1_1 10 Tf 0 Tr 1 0 0 1 28.35001 37.61 Tm (\240)Tj /T1_0 12 Tf 1 0 0 1 28.35001 801.58997 Tm (\240)Tj /T1_0 10 Tf 1 0 0 1 28.35001 786.60004 Tm (\240)Tj /C2_0 14 Tf 1 0 0 1 28.35001 761.64996 Tm <003600580050005000440055005C>Tj /T1_0 12 Tf 1 0 0 1 28.35001 740.70001 Tm (This is an overview of what we found during the inspection.)Tj ET 0.99608 0.9451 0.76077 RG 20.58 w 31.2 720.21997 m 381.04999 720.21997 l S 1 1 1 RG 383.30002 720.21997 m 566.20001 720.21997 l S 0.99216 0.89804 0.5451 RG 2.25 w 28.99001 731.63995 m 568.40002 731.63995 l S 28.99001 708.81 m 568.40002 708.81 l S 30.07001 732.70996 m 30.07001 707.72998 l S 382.16998 732.70996 m 382.16998 707.72998 l S 567.32001 732.70996 m 567.32001 707.72998 l S BT /T1_0 12 Tf 1 0 0 1 34.05 715.45001 Tm (The quality rating for this )Tj 1 0 0 1 191.92 715.45001 Tm (care home)Tj 1 0 0 1 255.59 715.45001 Tm ( is:)Tj /TT0 12 Tf ( Two)Tj /T1_0 12 Tf ( star adequate service)Tj /C2_0 12 Tf 1 0 0 1 28.35001 683.31 Tm <0032005800550003004D00580047004A0048005000480051005700030049005200550003004800440046004B00030052005800570046005200500048001D>Tj /T1_0 10 Tf 1 0 0 1 212.28998 607.26996 Tm (Choice of home)Tj 1 0 0 1 164.41 567.01996 Tm (Health and personal care)Tj 1 0 0 1 145.17999 526.76996 Tm (Daily life and social activities)Tj 1 0 0 1 157.95 486.51999 Tm (Complaints and protection)Tj 1 0 0 1 226.36 446.26999 Tm (Environment)Tj 1 0 0 1 251.17 406.01999 Tm (Staffing)Tj 1 0 0 1 127.47 365.76999 Tm (Management and administration)Tj ET q 0.75227 0 0 0.75162 305.04999 300.32001 cm /Fm0 Do Q 1 1 1 RG 20.58 w 31.2 249.06998 m 567.84998 249.06998 l S 171.39 w 32.32001 150.84 m 566.71997 150.84 l S 0.99216 0.89804 0.5451 RG 2.25 w 31.2 237.65999 m 567.84998 237.65999 l S 30.12 237.65999 m 568.91998 237.65999 l S 30.12 64.02 m 568.91998 64.02 l S 31.2 238.73999 m 31.2 62.94 l S 567.84998 238.73999 m 567.84998 62.94 l S 0 0 0 RG 0.5 w BT /T1_0 12 Tf 2 Tr 1 0 0 1 34.05 244.3 Tm (How we did our inspection:)Tj 0 Tr 1 0 0 1 35.17 221.48 Tm (The quality rating for this service is )Tj /TT1 12 Tf (2 )Tj /T1_0 12 Tf (star. This means the people who use this service )Tj 1 0 0 1 35.17 206.90001 Tm (experience )Tj /TT2 12 Tf (good)Tj /T1_0 12 Tf ( outcomes.)Tj 1 0 0 1 35.17 192.31999 Tm (\240)Tj 1 0 0 1 35.17 177.73999 Tm (This was a statutory inspection required in accordance with the Care Sta\ ndards Act )Tj 1 0 0 1 35.17 163.14998 Tm (2000.)Tj 1 0 0 1 35.17 148.56999 Tm (\240)Tj 1 0 0 1 35.17 133.98999 Tm (This inspection was carried out by one inspector, but throughout the rep\ ort the term )Tj 1 0 0 1 35.17 119.42 Tm ('we' is used, to show that the report is the view of the Commission for \ Social Care )Tj 1 0 0 1 35.17 104.83 Tm (Inspection.)Tj 1 0 0 1 35.17 90.25 Tm (\240)Tj 1 0 0 1 35.17 75.68001 Tm (This inspection was unannounced; the inspector arrived at 10:00 on 8 May\ 2009, )Tj ET endstream endobj 1961 0 obj 3262 endobj 1962 0 obj<>stream 0.98431 0.78824 0.08627 RG 1 i 17.5 w 10 M 0 j 0 J []0 d 28.35001 55.27 m 568.34998 55.27 l S 0 0 0 rg 0 0 0 RG 0.5 w BT /T1_0 12 Tf 0 Tc 0 Tw 0 Ts 100 Tz 2 Tr 1 0 0 1 33.75 51.96001 Tm (Care Homes for Older People)Tj /T1_0 11 Tf 0 Tr 1 0 0 1 483.75 52.97 Tm (Page )Tj 2 Tr 1 0 0 1 514.26996 52.97 Tm (6)Tj 0 Tr 1 0 0 1 521.26996 52.97 Tm ( of )Tj 2 Tr 1 0 0 1 539.56 52.97 Tm (26)Tj /T1_1 10 Tf 0 Tr 1 0 0 1 28.35001 37.61 Tm (\240)Tj /T1_0 12 Tf 1 0 0 1 28.35001 801.58997 Tm (\240)Tj /T1_0 10 Tf 1 0 0 1 28.35001 786.60004 Tm (\240)Tj /C2_0 14 Tf 1 0 0 1 28.35001 761.64996 Tm <003600580050005000440055005C>Tj /T1_0 12 Tf 1 0 0 1 28.35001 740.70001 Tm (This is an overview of what we found during the inspection.)Tj ET 0.99608 0.9451 0.76077 RG 20.58 w 31.2 720.21997 m 381.04999 720.21997 l S 1 1 1 RG 383.30002 720.21997 m 566.20001 720.21997 l S 0.99216 0.89804 0.5451 RG 2.25 w 28.99001 731.63995 m 568.40002 731.63995 l S 28.99001 708.81 m 568.40002 708.81 l S 30.07001 732.70996 m 30.07001 707.72998 l S 382.16998 732.70996 m 382.16998 707.72998 l S 567.32001 732.70996 m 567.32001 707.72998 l S BT /T1_0 12 Tf 1 0 0 1 34.05 715.45001 Tm (The quality rating for this )Tj 1 0 0 1 191.92 715.45001 Tm (care home)Tj 1 0 0 1 255.59 715.45001 Tm ( is:)Tj /TT0 12 Tf ( Two)Tj /T1_0 12 Tf ( star adequate service)Tj /C2_0 12 Tf 1 0 0 1 28.35001 683.31 Tm <0032005800550003004D00580047004A0048005000480051005700030049005200550003004800440046004B00030052005800570046005200500048001D>Tj /T1_0 10 Tf 1 0 0 1 212.28998 607.26996 Tm (Choice of home)Tj 1 0 0 1 164.41 567.01996 Tm (Health and personal care)Tj 1 0 0 1 145.17999 526.76996 Tm (Daily life and social activities)Tj 1 0 0 1 157.95 486.51999 Tm (Complaints and protection)Tj 1 0 0 1 226.36 446.26999 Tm (Environment)Tj 1 0 0 1 251.17 406.01999 Tm (Staffing)Tj 1 0 0 1 127.47 365.76999 Tm (Management and administration)Tj ET q 0.75227 0 0 0.75162 305.04999 300.32001 cm /Fm0 Do Q 1 1 1 RG 20.58 w 31.2 249.06998 m 567.84998 249.06998 l S 171.39 w 32.32001 150.84 m 566.71997 150.84 l S 0.99216 0.89804 0.5451 RG 2.25 w 31.2 237.65999 m 567.84998 237.65999 l S 30.12 237.65999 m 568.91998 237.65999 l S 30.12 64.02 m 568.91998 64.02 l S 31.2 238.73999 m 31.2 62.94 l S 567.84998 238.73999 m 567.84998 62.94 l S 0 0 0 RG 0.5 w BT /T1_0 12 Tf 2 Tr 1 0 0 1 34.05 244.3 Tm (How we did our inspection:)Tj 0 Tr 1 0 0 1 35.17 221.48 Tm (The quality rating for this service is )Tj /TT1 12 Tf (2 )Tj /T1_0 12 Tf (star. This means the people who use this service )Tj 1 0 0 1 35.17 206.90001 Tm (experience )Tj /TT2 12 Tf (good)Tj /T1_0 12 Tf ( outcomes.)Tj 1 0 0 1 35.17 192.31999 Tm (\240)Tj 1 0 0 1 35.17 177.73999 Tm (This was a statutory inspection required in accordance with the Care Sta\ ndards Act )Tj 1 0 0 1 35.17 163.14998 Tm (2000.)Tj 1 0 0 1 35.17 148.56999 Tm (\240)Tj 1 0 0 1 35.17 133.98999 Tm (This inspection was carried out by one inspector, but throughout the rep\ ort the term )Tj 1 0 0 1 35.17 119.42 Tm ('we' is used, to show that the report is the view of the Commission for \ Social Care )Tj 1 0 0 1 35.17 104.83 Tm (Inspection.)Tj 1 0 0 1 35.17 90.25 Tm (\240)Tj 1 0 0 1 35.17 75.68001 Tm (This inspection was unannounced; the inspector arrived at 10:00 on 8 May\ 2009, )Tj ET endstream endobj 1963 0 obj 3263 endobj 1964 0 obj<>stream 0.98431 0.78824 0.08627 RG 1 i 17.5 w 10 M 0 j 0 J []0 d 28.35001 55.27 m 568.34998 55.27 l S 0 0 0 rg 0 0 0 RG 0.5 w BT /T1_0 12 Tf 0 Tc 0 Tw 0 Ts 100 Tz 2 Tr 1 0 0 1 33.75 51.96001 Tm (Care Homes for Older People)Tj /T1_0 11 Tf 0 Tr 1 0 0 1 483.75 52.97 Tm (Page )Tj 2 Tr 1 0 0 1 514.26996 52.97 Tm (6)Tj 0 Tr 1 0 0 1 521.26996 52.97 Tm ( of )Tj 2 Tr 1 0 0 1 539.56 52.97 Tm (26)Tj /T1_1 10 Tf 0 Tr 1 0 0 1 28.35001 37.61 Tm (\240)Tj /T1_0 12 Tf 1 0 0 1 28.35001 801.58997 Tm (\240)Tj /T1_0 10 Tf 1 0 0 1 28.35001 786.60004 Tm (\240)Tj /C2_0 14 Tf 1 0 0 1 28.35001 761.64996 Tm <003600580050005000440055005C>Tj /T1_0 12 Tf 1 0 0 1 28.35001 740.70001 Tm (This is an overview of what we found during the inspection.)Tj ET 0.99608 0.9451 0.76077 RG 20.58 w 31.2 720.21997 m 381.04999 720.21997 l S 1 1 1 RG 383.30002 720.21997 m 566.20001 720.21997 l S 0.99216 0.89804 0.5451 RG 2.25 w 28.99001 731.63995 m 568.40002 731.63995 l S 28.99001 708.81 m 568.40002 708.81 l S 30.07001 732.70996 m 30.07001 707.72998 l S 382.16998 732.70996 m 382.16998 707.72998 l S 567.32001 732.70996 m 567.32001 707.72998 l S BT /T1_0 12 Tf 1 0 0 1 34.05 715.45001 Tm (The quality rating for this )Tj 1 0 0 1 191.92 715.45001 Tm (care home)Tj 1 0 0 1 255.59 715.45001 Tm ( is:)Tj /TT0 12 Tf ( Two)Tj /T1_0 12 Tf ( star adequate service)Tj /C2_0 12 Tf 1 0 0 1 28.35001 683.31 Tm <0032005800550003004D00580047004A0048005000480051005700030049005200550003004800440046004B00030052005800570046005200500048001D>Tj /T1_0 10 Tf 1 0 0 1 212.28998 607.26996 Tm (Choice of home)Tj 1 0 0 1 164.41 567.01996 Tm (Health and personal care)Tj 1 0 0 1 145.17999 526.76996 Tm (Daily life and social activities)Tj 1 0 0 1 157.95 486.51999 Tm (Complaints and protection)Tj 1 0 0 1 226.36 446.26999 Tm (Environment)Tj 1 0 0 1 251.17 406.01999 Tm (Staffing)Tj 1 0 0 1 127.47 365.76999 Tm (Management and administration)Tj ET q 0.75227 0 0 0.75162 305.04999 300.32001 cm /Fm0 Do Q 1 1 1 RG 20.58 w 31.2 249.06998 m 567.84998 249.06998 l S 171.39 w 32.32001 150.84 m 566.71997 150.84 l S 0.99216 0.89804 0.5451 RG 2.25 w 31.2 237.65999 m 567.84998 237.65999 l S 30.12 237.65999 m 568.91998 237.65999 l S 30.12 64.02 m 568.91998 64.02 l S 31.2 238.73999 m 31.2 62.94 l S 567.84998 238.73999 m 567.84998 62.94 l S 0 0 0 RG 0.5 w BT /T1_0 12 Tf 2 Tr 1 0 0 1 34.05 244.3 Tm (How we did our inspection:)Tj 0 Tr 1 0 0 1 35.17 221.48 Tm (The quality rating for this service is )Tj /TT1 12 Tf (2 )Tj /T1_0 12 Tf (star. This means the people who use this service )Tj 1 0 0 1 35.17 206.90001 Tm (experience )Tj /TT2 12 Tf (good)Tj /T1_0 12 Tf ( outcomes.)Tj 1 0 0 1 35.17 192.31999 Tm (\240)Tj 1 0 0 1 35.17 177.73999 Tm (This was a statutory inspection required in accordance with the Care Sta\ ndards Act )Tj 1 0 0 1 35.17 163.14998 Tm (2000.)Tj 1 0 0 1 35.17 148.56999 Tm (\240)Tj 1 0 0 1 35.17 133.98999 Tm (This inspection was carried out by one inspector, but throughout the rep\ ort the term )Tj 1 0 0 1 35.17 119.42 Tm ('we' is used, to show that the report is the view of the Commission for \ Social Care )Tj 1 0 0 1 35.17 104.83 Tm (Inspection.)Tj 1 0 0 1 35.17 90.25 Tm (\240)Tj 1 0 0 1 35.17 75.68001 Tm (This inspection was unannounced; the inspector arrived at 10:00 on 8 May\ 2009, )Tj ET endstream endobj 1965 0 obj 3264 endobj 1966 0 obj<>stream 0.98431 0.78824 0.08627 RG 1 i 17.5 w 10 M 0 j 0 J []0 d 28.35001 55.27 m 568.34998 55.27 l S 0 0 0 rg 0 0 0 RG 0.5 w BT /T1_0 12 Tf 0 Tc 0 Tw 0 Ts 100 Tz 2 Tr 1 0 0 1 33.75 51.96001 Tm (Care Homes for Older People)Tj /T1_0 11 Tf 0 Tr 1 0 0 1 483.75 52.97 Tm (Page )Tj 2 Tr 1 0 0 1 514.26996 52.97 Tm (6)Tj 0 Tr 1 0 0 1 521.26996 52.97 Tm ( of )Tj 2 Tr 1 0 0 1 539.56 52.97 Tm (26)Tj /T1_1 10 Tf 0 Tr 1 0 0 1 28.35001 37.61 Tm (\240)Tj /T1_0 12 Tf 1 0 0 1 28.35001 801.58997 Tm (\240)Tj /T1_0 10 Tf 1 0 0 1 28.35001 786.60004 Tm (\240)Tj /C2_0 14 Tf 1 0 0 1 28.35001 761.64996 Tm <003600580050005000440055005C>Tj /T1_0 12 Tf 1 0 0 1 28.35001 740.70001 Tm (This is an overview of what we found during the inspection.)Tj ET 0.99608 0.9451 0.76077 RG 20.58 w 31.2 720.21997 m 381.04999 720.21997 l S 1 1 1 RG 383.30002 720.21997 m 566.20001 720.21997 l S 0.99216 0.89804 0.5451 RG 2.25 w 28.99001 731.63995 m 568.40002 731.63995 l S 28.99001 708.81 m 568.40002 708.81 l S 30.07001 732.70996 m 30.07001 707.72998 l S 382.16998 732.70996 m 382.16998 707.72998 l S 567.32001 732.70996 m 567.32001 707.72998 l S BT /T1_0 12 Tf 1 0 0 1 34.05 715.45001 Tm (The quality rating for this )Tj 1 0 0 1 191.92 715.45001 Tm (care home)Tj 1 0 0 1 255.59 715.45001 Tm ( is:)Tj /TT0 12 Tf ( Two)Tj /T1_0 12 Tf ( star adequate service)Tj /C2_0 12 Tf 1 0 0 1 28.35001 683.31 Tm <0032005800550003004D00580047004A0048005000480051005700030049005200550003004800440046004B00030052005800570046005200500048001D>Tj /T1_0 10 Tf 1 0 0 1 212.28998 607.26996 Tm (Choice of home)Tj 1 0 0 1 164.41 567.01996 Tm (Health and personal care)Tj 1 0 0 1 145.17999 526.76996 Tm (Daily life and social activities)Tj 1 0 0 1 157.95 486.51999 Tm (Complaints and protection)Tj 1 0 0 1 226.36 446.26999 Tm (Environment)Tj 1 0 0 1 251.17 406.01999 Tm (Staffing)Tj 1 0 0 1 127.47 365.76999 Tm (Management and administration)Tj ET q 0.75227 0 0 0.75162 305.04999 300.32001 cm /Fm0 Do Q 1 1 1 RG 20.58 w 31.2 249.06998 m 567.84998 249.06998 l S 171.39 w 32.32001 150.84 m 566.71997 150.84 l S 0.99216 0.89804 0.5451 RG 2.25 w 31.2 237.65999 m 567.84998 237.65999 l S 30.12 237.65999 m 568.91998 237.65999 l S 30.12 64.02 m 568.91998 64.02 l S 31.2 238.73999 m 31.2 62.94 l S 567.84998 238.73999 m 567.84998 62.94 l S 0 0 0 RG 0.5 w BT /T1_0 12 Tf 2 Tr 1 0 0 1 34.05 244.3 Tm (How we did our inspection:)Tj 0 Tr 1 0 0 1 35.17 221.48 Tm (The quality rating for this service is )Tj /TT1 12 Tf (2 )Tj /T1_0 12 Tf (star. This means the people who use this service )Tj 1 0 0 1 35.17 206.90001 Tm (experience )Tj /TT2 12 Tf (good)Tj /T1_0 12 Tf ( outcomes.)Tj 1 0 0 1 35.17 192.31999 Tm (\240)Tj 1 0 0 1 35.17 177.73999 Tm (This was a statutory inspection required in accordance with the Care Sta\ ndards Act )Tj 1 0 0 1 35.17 163.14998 Tm (2000.)Tj 1 0 0 1 35.17 148.56999 Tm (\240)Tj 1 0 0 1 35.17 133.98999 Tm (This inspection was carried out by one inspector, but throughout the rep\ ort the term )Tj 1 0 0 1 35.17 119.42 Tm ('we' is used, to show that the report is the view of the Commission for \ Social Care )Tj 1 0 0 1 35.17 104.83 Tm (Inspection.)Tj 1 0 0 1 35.17 90.25 Tm (\240)Tj 1 0 0 1 35.17 75.68001 Tm (This inspection was unannounced; the inspector arrived at 10:00 on 8 May\ 2009, )Tj ET endstream endobj 1967 0 obj 3265 endobj 1968 0 obj<>stream 0.98431 0.78824 0.08627 RG 1 i 17.5 w 10 M 0 j 0 J []0 d 28.35001 55.27 m 568.34998 55.27 l S 0 0 0 rg 0 0 0 RG 0.5 w BT /T1_0 12 Tf 0 Tc 0 Tw 0 Ts 100 Tz 2 Tr 1 0 0 1 33.75 51.96001 Tm (Care Homes for Older People)Tj /T1_0 11 Tf 0 Tr 1 0 0 1 483.75 52.97 Tm (Page )Tj 2 Tr 1 0 0 1 514.26996 52.97 Tm (6)Tj 0 Tr 1 0 0 1 521.26996 52.97 Tm ( of )Tj 2 Tr 1 0 0 1 539.56 52.97 Tm (26)Tj /T1_1 10 Tf 0 Tr 1 0 0 1 28.35001 37.61 Tm (\240)Tj /T1_0 12 Tf 1 0 0 1 28.35001 801.58997 Tm (\240)Tj /T1_0 10 Tf 1 0 0 1 28.35001 786.60004 Tm (\240)Tj /C2_0 14 Tf 1 0 0 1 28.35001 761.64996 Tm <003600580050005000440055005C>Tj /T1_0 12 Tf 1 0 0 1 28.35001 740.70001 Tm (This is an overview of what we found during the inspection.)Tj ET 0.99608 0.9451 0.76077 RG 20.58 w 31.2 720.21997 m 381.04999 720.21997 l S 1 1 1 RG 383.30002 720.21997 m 566.20001 720.21997 l S 0.99216 0.89804 0.5451 RG 2.25 w 28.99001 731.63995 m 568.40002 731.63995 l S 28.99001 708.81 m 568.40002 708.81 l S 30.07001 732.70996 m 30.07001 707.72998 l S 382.16998 732.70996 m 382.16998 707.72998 l S 567.32001 732.70996 m 567.32001 707.72998 l S BT /T1_0 12 Tf 1 0 0 1 34.05 715.45001 Tm (The quality rating for this )Tj 1 0 0 1 191.92 715.45001 Tm (care home)Tj 1 0 0 1 255.59 715.45001 Tm ( is:)Tj /TT0 12 Tf ( Two)Tj /T1_0 12 Tf ( star adequate service)Tj /C2_0 12 Tf 1 0 0 1 28.35001 683.31 Tm <0032005800550003004D00580047004A0048005000480051005700030049005200550003004800440046004B00030052005800570046005200500048001D>Tj /T1_0 10 Tf 1 0 0 1 212.28998 607.26996 Tm (Choice of home)Tj 1 0 0 1 164.41 567.01996 Tm (Health and personal care)Tj 1 0 0 1 145.17999 526.76996 Tm (Daily life and social activities)Tj 1 0 0 1 157.95 486.51999 Tm (Complaints and protection)Tj 1 0 0 1 226.36 446.26999 Tm (Environment)Tj 1 0 0 1 251.17 406.01999 Tm (Staffing)Tj 1 0 0 1 127.47 365.76999 Tm (Management and administration)Tj ET q 0.75227 0 0 0.75162 305.04999 300.32001 cm /Fm0 Do Q 1 1 1 RG 20.58 w 31.2 249.06998 m 567.84998 249.06998 l S 171.39 w 32.32001 150.84 m 566.71997 150.84 l S 0.99216 0.89804 0.5451 RG 2.25 w 31.2 237.65999 m 567.84998 237.65999 l S 30.12 237.65999 m 568.91998 237.65999 l S 30.12 64.02 m 568.91998 64.02 l S 31.2 238.73999 m 31.2 62.94 l S 567.84998 238.73999 m 567.84998 62.94 l S 0 0 0 RG 0.5 w BT /T1_0 12 Tf 2 Tr 1 0 0 1 34.05 244.3 Tm (How we did our inspection:)Tj 0 Tr 1 0 0 1 35.17 221.48 Tm (The quality rating for this service is )Tj /TT1 12 Tf (2 )Tj /T1_0 12 Tf (star. This means the people who use this service )Tj 1 0 0 1 35.17 206.90001 Tm (experience )Tj /TT2 12 Tf (good)Tj /T1_0 12 Tf ( outcomes.)Tj 1 0 0 1 35.17 192.31999 Tm (\240)Tj 1 0 0 1 35.17 177.73999 Tm (This was a statutory inspection required in accordance with the Care Sta\ ndards Act )Tj 1 0 0 1 35.17 163.14998 Tm (2000.)Tj 1 0 0 1 35.17 148.56999 Tm (\240)Tj 1 0 0 1 35.17 133.98999 Tm (This inspection was carried out by one inspector, but throughout the rep\ ort the term )Tj 1 0 0 1 35.17 119.42 Tm ('we' is used, to show that the report is the view of the Commission for \ Social Care )Tj 1 0 0 1 35.17 104.83 Tm (Inspection.)Tj 1 0 0 1 35.17 90.25 Tm (\240)Tj 1 0 0 1 35.17 75.68001 Tm (This inspection was unannounced; the inspector arrived at 10:00 on 8 May\ 2009, )Tj ET endstream endobj 1969 0 obj 3266 endobj 1970 0 obj<>stream 0.98431 0.78824 0.08627 RG 1 i 17.5 w 10 M 0 j 0 J []0 d 28.35001 55.27 m 568.34998 55.27 l S 0 0 0 rg 0 0 0 RG 0.5 w BT /T1_0 12 Tf 0 Tc 0 Tw 0 Ts 100 Tz 2 Tr 1 0 0 1 33.75 51.96001 Tm (Care Homes for Older People)Tj /T1_0 11 Tf 0 Tr 1 0 0 1 483.75 52.97 Tm (Page )Tj 2 Tr 1 0 0 1 514.26996 52.97 Tm (6)Tj 0 Tr 1 0 0 1 521.26996 52.97 Tm ( of )Tj 2 Tr 1 0 0 1 539.56 52.97 Tm (26)Tj /T1_1 10 Tf 0 Tr 1 0 0 1 28.35001 37.61 Tm (\240)Tj /T1_0 12 Tf 1 0 0 1 28.35001 801.58997 Tm (\240)Tj /T1_0 10 Tf 1 0 0 1 28.35001 786.60004 Tm (\240)Tj /C2_0 14 Tf 1 0 0 1 28.35001 761.64996 Tm <003600580050005000440055005C>Tj /T1_0 12 Tf 1 0 0 1 28.35001 740.70001 Tm (This is an overview of what we found during the inspection.)Tj ET 0.99608 0.9451 0.76077 RG 20.58 w 31.2 720.21997 m 381.04999 720.21997 l S 1 1 1 RG 383.30002 720.21997 m 566.20001 720.21997 l S 0.99216 0.89804 0.5451 RG 2.25 w 28.99001 731.63995 m 568.40002 731.63995 l S 28.99001 708.81 m 568.40002 708.81 l S 30.07001 732.70996 m 30.07001 707.72998 l S 382.16998 732.70996 m 382.16998 707.72998 l S 567.32001 732.70996 m 567.32001 707.72998 l S BT /T1_0 12 Tf 1 0 0 1 34.05 715.45001 Tm (The quality rating for this )Tj 1 0 0 1 191.92 715.45001 Tm (care home)Tj 1 0 0 1 255.59 715.45001 Tm ( is:)Tj /TT0 12 Tf ( Two)Tj /T1_0 12 Tf ( star adequate service)Tj /C2_0 12 Tf 1 0 0 1 28.35001 683.31 Tm <0032005800550003004D00580047004A0048005000480051005700030049005200550003004800440046004B00030052005800570046005200500048001D>Tj /T1_0 10 Tf 1 0 0 1 212.28998 607.26996 Tm (Choice of home)Tj 1 0 0 1 164.41 567.01996 Tm (Health and personal care)Tj 1 0 0 1 145.17999 526.76996 Tm (Daily life and social activities)Tj 1 0 0 1 157.95 486.51999 Tm (Complaints and protection)Tj 1 0 0 1 226.36 446.26999 Tm (Environment)Tj 1 0 0 1 251.17 406.01999 Tm (Staffing)Tj 1 0 0 1 127.47 365.76999 Tm (Management and administration)Tj ET q 0.75227 0 0 0.75162 305.04999 300.32001 cm /Fm0 Do Q 1 1 1 RG 20.58 w 31.2 249.06998 m 567.84998 249.06998 l S 171.39 w 32.32001 150.84 m 566.71997 150.84 l S 0.99216 0.89804 0.5451 RG 2.25 w 31.2 237.65999 m 567.84998 237.65999 l S 30.12 237.65999 m 568.91998 237.65999 l S 30.12 64.02 m 568.91998 64.02 l S 31.2 238.73999 m 31.2 62.94 l S 567.84998 238.73999 m 567.84998 62.94 l S 0 0 0 RG 0.5 w BT /T1_0 12 Tf 2 Tr 1 0 0 1 34.05 244.3 Tm (How we did our inspection:)Tj 0 Tr 1 0 0 1 35.17 221.48 Tm (The quality rating for this service is )Tj /TT1 12 Tf (2 )Tj /T1_0 12 Tf (star. This means the people who use this service )Tj 1 0 0 1 35.17 206.90001 Tm (experience )Tj /TT2 12 Tf (good)Tj /T1_0 12 Tf ( outcomes.)Tj 1 0 0 1 35.17 192.31999 Tm (\240)Tj 1 0 0 1 35.17 177.73999 Tm (This was a statutory inspection required in accordance with the Care Sta\ ndards Act )Tj 1 0 0 1 35.17 163.14998 Tm (2000.)Tj 1 0 0 1 35.17 148.56999 Tm (\240)Tj 1 0 0 1 35.17 133.98999 Tm (This inspection was carried out by one inspector, but throughout the rep\ ort the term )Tj 1 0 0 1 35.17 119.42 Tm ('we' is used, to show that the report is the view of the Commission for \ Social Care )Tj 1 0 0 1 35.17 104.83 Tm (Inspection.)Tj 1 0 0 1 35.17 90.25 Tm (\240)Tj 1 0 0 1 35.17 75.68001 Tm (This inspection was unannounced; the inspector arrived at 10:00 on 8 May\ 2009, )Tj ET endstream endobj 1971 0 obj 3267 endobj 1972 0 obj<>stream 0.98431 0.78824 0.08627 RG 1 i 17.5 w 10 M 0 j 0 J []0 d 28.35001 55.27 m 568.34998 55.27 l S 0 0 0 rg 0 0 0 RG 0.5 w BT /T1_0 12 Tf 0 Tc 0 Tw 0 Ts 100 Tz 2 Tr 1 0 0 1 33.75 51.96001 Tm (Care Homes for Older People)Tj /T1_0 11 Tf 0 Tr 1 0 0 1 483.75 52.97 Tm (Page )Tj 2 Tr 1 0 0 1 514.26996 52.97 Tm (6)Tj 0 Tr 1 0 0 1 521.26996 52.97 Tm ( of )Tj 2 Tr 1 0 0 1 539.56 52.97 Tm (26)Tj /T1_1 10 Tf 0 Tr 1 0 0 1 28.35001 37.61 Tm (\240)Tj /T1_0 12 Tf 1 0 0 1 28.35001 801.58997 Tm (\240)Tj /T1_0 10 Tf 1 0 0 1 28.35001 786.60004 Tm (\240)Tj /C2_0 14 Tf 1 0 0 1 28.35001 761.64996 Tm <003600580050005000440055005C>Tj /T1_0 12 Tf 1 0 0 1 28.35001 740.70001 Tm (This is an overview of what we found during the inspection.)Tj ET 0.99608 0.9451 0.76077 RG 20.58 w 31.2 720.21997 m 381.04999 720.21997 l S 1 1 1 RG 383.30002 720.21997 m 566.20001 720.21997 l S 0.99216 0.89804 0.5451 RG 2.25 w 28.99001 731.63995 m 568.40002 731.63995 l S 28.99001 708.81 m 568.40002 708.81 l S 30.07001 732.70996 m 30.07001 707.72998 l S 382.16998 732.70996 m 382.16998 707.72998 l S 567.32001 732.70996 m 567.32001 707.72998 l S BT /T1_0 12 Tf 1 0 0 1 34.05 715.45001 Tm (The quality rating for this )Tj 1 0 0 1 191.92 715.45001 Tm (care home)Tj 1 0 0 1 255.59 715.45001 Tm ( is:)Tj /TT0 12 Tf ( Two)Tj /T1_0 12 Tf ( star adequate service)Tj /C2_0 12 Tf 1 0 0 1 28.35001 683.31 Tm <0032005800550003004D00580047004A0048005000480051005700030049005200550003004800440046004B00030052005800570046005200500048001D>Tj /T1_0 10 Tf 1 0 0 1 212.28998 607.26996 Tm (Choice of home)Tj 1 0 0 1 164.41 567.01996 Tm (Health and personal care)Tj 1 0 0 1 145.17999 526.76996 Tm (Daily life and social activities)Tj 1 0 0 1 157.95 486.51999 Tm (Complaints and protection)Tj 1 0 0 1 226.36 446.26999 Tm (Environment)Tj 1 0 0 1 251.17 406.01999 Tm (Staffing)Tj 1 0 0 1 127.47 365.76999 Tm (Management and administration)Tj ET q 0.75227 0 0 0.75162 305.04999 300.32001 cm /Fm0 Do Q 1 1 1 RG 20.58 w 31.2 249.06998 m 567.84998 249.06998 l S 171.39 w 32.32001 150.84 m 566.71997 150.84 l S 0.99216 0.89804 0.5451 RG 2.25 w 31.2 237.65999 m 567.84998 237.65999 l S 30.12 237.65999 m 568.91998 237.65999 l S 30.12 64.02 m 568.91998 64.02 l S 31.2 238.73999 m 31.2 62.94 l S 567.84998 238.73999 m 567.84998 62.94 l S 0 0 0 RG 0.5 w BT /T1_0 12 Tf 2 Tr 1 0 0 1 34.05 244.3 Tm (How we did our inspection:)Tj 0 Tr 1 0 0 1 35.17 221.48 Tm (The quality rating for this service is )Tj /TT1 12 Tf (2 )Tj /T1_0 12 Tf (star. This means the people who use this service )Tj 1 0 0 1 35.17 206.90001 Tm (experience )Tj /TT2 12 Tf (good)Tj /T1_0 12 Tf ( outcomes.)Tj 1 0 0 1 35.17 192.31999 Tm (\240)Tj 1 0 0 1 35.17 177.73999 Tm (This was a statutory inspection required in accordance with the Care Sta\ ndards Act )Tj 1 0 0 1 35.17 163.14998 Tm (2000.)Tj 1 0 0 1 35.17 148.56999 Tm (\240)Tj 1 0 0 1 35.17 133.98999 Tm (This inspection was carried out by one inspector, but throughout the rep\ ort the term )Tj 1 0 0 1 35.17 119.42 Tm ('we' is used, to show that the report is the view of the Commission for \ Social Care )Tj 1 0 0 1 35.17 104.83 Tm (Inspection.)Tj 1 0 0 1 35.17 90.25 Tm (\240)Tj 1 0 0 1 35.17 75.68001 Tm (This inspection was unannounced; the inspector arrived at 10:00 on 8 May\ 2009, )Tj ET endstream endobj 1973 0 obj 3268 endobj 1974 0 obj<>stream 0.98431 0.78824 0.08627 RG 1 i 17.5 w 10 M 0 j 0 J []0 d 28.35001 55.27 m 568.34998 55.27 l S 0 0 0 rg 0 0 0 RG 0.5 w BT /T1_0 12 Tf 0 Tc 0 Tw 0 Ts 100 Tz 2 Tr 1 0 0 1 33.75 51.96001 Tm (Care Homes for Older People)Tj /T1_0 11 Tf 0 Tr 1 0 0 1 483.75 52.97 Tm (Page )Tj 2 Tr 1 0 0 1 514.26996 52.97 Tm (6)Tj 0 Tr 1 0 0 1 521.26996 52.97 Tm ( of )Tj 2 Tr 1 0 0 1 539.56 52.97 Tm (26)Tj /T1_1 10 Tf 0 Tr 1 0 0 1 28.35001 37.61 Tm (\240)Tj /T1_0 12 Tf 1 0 0 1 28.35001 801.58997 Tm (\240)Tj /T1_0 10 Tf 1 0 0 1 28.35001 786.60004 Tm (\240)Tj /C2_0 14 Tf 1 0 0 1 28.35001 761.64996 Tm <003600580050005000440055005C>Tj /T1_0 12 Tf 1 0 0 1 28.35001 740.70001 Tm (This is an overview of what we found during the inspection.)Tj ET 0.99608 0.9451 0.76077 RG 20.58 w 31.2 720.21997 m 381.04999 720.21997 l S 1 1 1 RG 383.30002 720.21997 m 566.20001 720.21997 l S 0.99216 0.89804 0.5451 RG 2.25 w 28.99001 731.63995 m 568.40002 731.63995 l S 28.99001 708.81 m 568.40002 708.81 l S 30.07001 732.70996 m 30.07001 707.72998 l S 382.16998 732.70996 m 382.16998 707.72998 l S 567.32001 732.70996 m 567.32001 707.72998 l S BT /T1_0 12 Tf 1 0 0 1 34.05 715.45001 Tm (The quality rating for this )Tj 1 0 0 1 191.92 715.45001 Tm (care home)Tj 1 0 0 1 255.59 715.45001 Tm ( is:)Tj /TT0 12 Tf ( Two)Tj /T1_0 12 Tf ( star adequate service)Tj /C2_0 12 Tf 1 0 0 1 28.35001 683.31 Tm <0032005800550003004D00580047004A0048005000480051005700030049005200550003004800440046004B00030052005800570046005200500048001D>Tj /T1_0 10 Tf 1 0 0 1 212.28998 607.26996 Tm (Choice of home)Tj 1 0 0 1 164.41 567.01996 Tm (Health and personal care)Tj 1 0 0 1 145.17999 526.76996 Tm (Daily life and social activities)Tj 1 0 0 1 157.95 486.51999 Tm (Complaints and protection)Tj 1 0 0 1 226.36 446.26999 Tm (Environment)Tj 1 0 0 1 251.17 406.01999 Tm (Staffing)Tj 1 0 0 1 127.47 365.76999 Tm (Management and administration)Tj ET q 0.75227 0 0 0.75162 305.04999 300.32001 cm /Fm0 Do Q 1 1 1 RG 20.58 w 31.2 249.06998 m 567.84998 249.06998 l S 171.39 w 32.32001 150.84 m 566.71997 150.84 l S 0.99216 0.89804 0.5451 RG 2.25 w 31.2 237.65999 m 567.84998 237.65999 l S 30.12 237.65999 m 568.91998 237.65999 l S 30.12 64.02 m 568.91998 64.02 l S 31.2 238.73999 m 31.2 62.94 l S 567.84998 238.73999 m 567.84998 62.94 l S 0 0 0 RG 0.5 w BT /T1_0 12 Tf 2 Tr 1 0 0 1 34.05 244.3 Tm (How we did our inspection:)Tj 0 Tr 1 0 0 1 35.17 221.48 Tm (The quality rating for this service is )Tj /TT1 12 Tf (2 )Tj /T1_0 12 Tf (star. This means the people who use this service )Tj 1 0 0 1 35.17 206.90001 Tm (experience )Tj /TT2 12 Tf (good)Tj /T1_0 12 Tf ( outcomes.)Tj 1 0 0 1 35.17 192.31999 Tm (\240)Tj 1 0 0 1 35.17 177.73999 Tm (This was a statutory inspection required in accordance with the Care Sta\ ndards Act )Tj 1 0 0 1 35.17 163.14998 Tm (2000.)Tj 1 0 0 1 35.17 148.56999 Tm (\240)Tj 1 0 0 1 35.17 133.98999 Tm (This inspection was carried out by one inspector, but throughout the rep\ ort the term )Tj 1 0 0 1 35.17 119.42 Tm ('we' is used, to show that the report is the view of the Commission for \ Social Care )Tj 1 0 0 1 35.17 104.83 Tm (Inspection.)Tj 1 0 0 1 35.17 90.25 Tm (\240)Tj 1 0 0 1 35.17 75.68001 Tm (This inspection was unannounced; the inspector arrived at 10:00 on 8 May\ 2009, )Tj ET endstream endobj 1975 0 obj 3269 endobj 1976 0 obj<>stream 0.98431 0.78824 0.08627 RG 1 i 17.5 w 10 M 0 j 0 J []0 d 28.35001 55.27 m 568.34998 55.27 l S 0 0 0 rg 0 0 0 RG 0.5 w BT /T1_0 12 Tf 0 Tc 0 Tw 0 Ts 100 Tz 2 Tr 1 0 0 1 33.75 51.96001 Tm (Care Homes for Older People)Tj /T1_0 11 Tf 0 Tr 1 0 0 1 483.75 52.97 Tm (Page )Tj 2 Tr 1 0 0 1 514.26996 52.97 Tm (6)Tj 0 Tr 1 0 0 1 521.26996 52.97 Tm ( of )Tj 2 Tr 1 0 0 1 539.56 52.97 Tm (26)Tj /T1_1 10 Tf 0 Tr 1 0 0 1 28.35001 37.61 Tm (\240)Tj /T1_0 12 Tf 1 0 0 1 28.35001 801.58997 Tm (\240)Tj /T1_0 10 Tf 1 0 0 1 28.35001 786.60004 Tm (\240)Tj /C2_0 14 Tf 1 0 0 1 28.35001 761.64996 Tm <003600580050005000440055005C>Tj /T1_0 12 Tf 1 0 0 1 28.35001 740.70001 Tm (This is an overview of what we found during the inspection.)Tj ET 0.99608 0.9451 0.76077 RG 20.58 w 31.2 720.21997 m 381.04999 720.21997 l S 1 1 1 RG 383.30002 720.21997 m 566.20001 720.21997 l S 0.99216 0.89804 0.5451 RG 2.25 w 28.99001 731.63995 m 568.40002 731.63995 l S 28.99001 708.81 m 568.40002 708.81 l S 30.07001 732.70996 m 30.07001 707.72998 l S 382.16998 732.70996 m 382.16998 707.72998 l S 567.32001 732.70996 m 567.32001 707.72998 l S BT /T1_0 12 Tf 1 0 0 1 34.05 715.45001 Tm (The quality rating for this )Tj 1 0 0 1 191.92 715.45001 Tm (care home)Tj 1 0 0 1 255.59 715.45001 Tm ( is:)Tj /TT0 12 Tf ( Two)Tj /T1_0 12 Tf ( star adequate service)Tj /C2_0 12 Tf 1 0 0 1 28.35001 683.31 Tm <0032005800550003004D00580047004A0048005000480051005700030049005200550003004800440046004B00030052005800570046005200500048001D>Tj /T1_0 10 Tf 1 0 0 1 212.28998 607.26996 Tm (Choice of home)Tj 1 0 0 1 164.41 567.01996 Tm (Health and personal care)Tj 1 0 0 1 145.17999 526.76996 Tm (Daily life and social activities)Tj 1 0 0 1 157.95 486.51999 Tm (Complaints and protection)Tj 1 0 0 1 226.36 446.26999 Tm (Environment)Tj 1 0 0 1 251.17 406.01999 Tm (Staffing)Tj 1 0 0 1 127.47 365.76999 Tm (Management and administration)Tj ET q 0.75227 0 0 0.75162 305.04999 300.32001 cm /Fm0 Do Q 1 1 1 RG 20.58 w 31.2 249.06998 m 567.84998 249.06998 l S 171.39 w 32.32001 150.84 m 566.71997 150.84 l S 0.99216 0.89804 0.5451 RG 2.25 w 31.2 237.65999 m 567.84998 237.65999 l S 30.12 237.65999 m 568.91998 237.65999 l S 30.12 64.02 m 568.91998 64.02 l S 31.2 238.73999 m 31.2 62.94 l S 567.84998 238.73999 m 567.84998 62.94 l S 0 0 0 RG 0.5 w BT /T1_0 12 Tf 2 Tr 1 0 0 1 34.05 244.3 Tm (How we did our inspection:)Tj 0 Tr 1 0 0 1 35.17 221.48 Tm (The quality rating for this service is )Tj /TT1 12 Tf (2 )Tj /T1_0 12 Tf (star. This means the people who use this service )Tj 1 0 0 1 35.17 206.90001 Tm (experience )Tj /TT2 12 Tf (good)Tj /T1_0 12 Tf ( outcomes.)Tj 1 0 0 1 35.17 192.31999 Tm (\240)Tj 1 0 0 1 35.17 177.73999 Tm (This was a statutory inspection required in accordance with the Care Sta\ ndards Act )Tj 1 0 0 1 35.17 163.14998 Tm (2000.)Tj 1 0 0 1 35.17 148.56999 Tm (\240)Tj 1 0 0 1 35.17 133.98999 Tm (This inspection was carried out by one inspector, but throughout the rep\ ort the term )Tj 1 0 0 1 35.17 119.42 Tm ('we' is used, to show that the report is the view of the Commission for \ Social Care )Tj 1 0 0 1 35.17 104.83 Tm (Inspection.)Tj 1 0 0 1 35.17 90.25 Tm (\240)Tj 1 0 0 1 35.17 75.68001 Tm (This inspection was unannounced; the inspector arrived at 10:00 on 8 May\ 2009, )Tj ET endstream endobj 1977 0 obj 3270 endobj 1978 0 obj<>stream 0.98431 0.78824 0.08627 RG 1 i 17.5 w 10 M 0 j 0 J []0 d 28.35001 55.27 m 568.34998 55.27 l S 0 0 0 rg 0 0 0 RG 0.5 w BT /T1_0 12 Tf 0 Tc 0 Tw 0 Ts 100 Tz 2 Tr 1 0 0 1 33.75 51.96001 Tm (Care Homes for Older People)Tj /T1_0 11 Tf 0 Tr 1 0 0 1 483.75 52.97 Tm (Page )Tj 2 Tr 1 0 0 1 514.26996 52.97 Tm (6)Tj 0 Tr 1 0 0 1 521.26996 52.97 Tm ( of )Tj 2 Tr 1 0 0 1 539.56 52.97 Tm (26)Tj /T1_1 10 Tf 0 Tr 1 0 0 1 28.35001 37.61 Tm (\240)Tj /T1_0 12 Tf 1 0 0 1 28.35001 801.58997 Tm (\240)Tj /T1_0 10 Tf 1 0 0 1 28.35001 786.60004 Tm (\240)Tj /C2_0 14 Tf 1 0 0 1 28.35001 761.64996 Tm <003600580050005000440055005C>Tj /T1_0 12 Tf 1 0 0 1 28.35001 740.70001 Tm (This is an overview of what we found during the inspection.)Tj ET 0.99608 0.9451 0.76077 RG 20.58 w 31.2 720.21997 m 381.04999 720.21997 l S 1 1 1 RG 383.30002 720.21997 m 566.20001 720.21997 l S 0.99216 0.89804 0.5451 RG 2.25 w 28.99001 731.63995 m 568.40002 731.63995 l S 28.99001 708.81 m 568.40002 708.81 l S 30.07001 732.70996 m 30.07001 707.72998 l S 382.16998 732.70996 m 382.16998 707.72998 l S 567.32001 732.70996 m 567.32001 707.72998 l S BT /T1_0 12 Tf 1 0 0 1 34.05 715.45001 Tm (The quality rating for this )Tj 1 0 0 1 191.92 715.45001 Tm (care home)Tj 1 0 0 1 255.59 715.45001 Tm ( is:)Tj /TT0 12 Tf ( Two)Tj /T1_0 12 Tf ( star adequate service)Tj /C2_0 12 Tf 1 0 0 1 28.35001 683.31 Tm <0032005800550003004D00580047004A0048005000480051005700030049005200550003004800440046004B00030052005800570046005200500048001D>Tj /T1_0 10 Tf 1 0 0 1 212.28998 607.26996 Tm (Choice of home)Tj 1 0 0 1 164.41 567.01996 Tm (Health and personal care)Tj 1 0 0 1 145.17999 526.76996 Tm (Daily life and social activities)Tj 1 0 0 1 157.95 486.51999 Tm (Complaints and protection)Tj 1 0 0 1 226.36 446.26999 Tm (Environment)Tj 1 0 0 1 251.17 406.01999 Tm (Staffing)Tj 1 0 0 1 127.47 365.76999 Tm (Management and administration)Tj ET q 0.75227 0 0 0.75162 305.04999 300.32001 cm /Fm0 Do Q 1 1 1 RG 20.58 w 31.2 249.06998 m 567.84998 249.06998 l S 171.39 w 32.32001 150.84 m 566.71997 150.84 l S 0.99216 0.89804 0.5451 RG 2.25 w 31.2 237.65999 m 567.84998 237.65999 l S 30.12 237.65999 m 568.91998 237.65999 l S 30.12 64.02 m 568.91998 64.02 l S 31.2 238.73999 m 31.2 62.94 l S 567.84998 238.73999 m 567.84998 62.94 l S 0 0 0 RG 0.5 w BT /T1_0 12 Tf 2 Tr 1 0 0 1 34.05 244.3 Tm (How we did our inspection:)Tj 0 Tr 1 0 0 1 35.17 221.48 Tm (The quality rating for this service is )Tj /TT1 12 Tf (2 )Tj /T1_0 12 Tf (star. This means the people who use this service )Tj 1 0 0 1 35.17 206.90001 Tm (experience )Tj /TT2 12 Tf (good)Tj /T1_0 12 Tf ( outcomes.)Tj 1 0 0 1 35.17 192.31999 Tm (\240)Tj 1 0 0 1 35.17 177.73999 Tm (This was a statutory inspection required in accordance with the Care Sta\ ndards Act )Tj 1 0 0 1 35.17 163.14998 Tm (2000.)Tj 1 0 0 1 35.17 148.56999 Tm (\240)Tj 1 0 0 1 35.17 133.98999 Tm (This inspection was carried out by one inspector, but throughout the rep\ ort the term )Tj 1 0 0 1 35.17 119.42 Tm ('we' is used, to show that the report is the view of the Commission for \ Social Care )Tj 1 0 0 1 35.17 104.83 Tm (Inspection.)Tj 1 0 0 1 35.17 90.25 Tm (\240)Tj 1 0 0 1 35.17 75.68001 Tm (This inspection was unannounced; the inspector arrived at 10:00 on 8 May\ 2009, )Tj ET endstream endobj 1979 0 obj 3271 endobj 1980 0 obj<>stream 0.98431 0.78824 0.08627 RG 1 i 17.5 w 10 M 0 j 0 J []0 d 28.35001 55.27 m 568.34998 55.27 l S 0 0 0 rg 0 0 0 RG 0.5 w BT /T1_0 12 Tf 0 Tc 0 Tw 0 Ts 100 Tz 2 Tr 1 0 0 1 33.75 51.96001 Tm (Care Homes for Older People)Tj /T1_0 11 Tf 0 Tr 1 0 0 1 483.75 52.97 Tm (Page )Tj 2 Tr 1 0 0 1 514.26996 52.97 Tm (6)Tj 0 Tr 1 0 0 1 521.26996 52.97 Tm ( of )Tj 2 Tr 1 0 0 1 539.56 52.97 Tm (26)Tj /T1_1 10 Tf 0 Tr 1 0 0 1 28.35001 37.61 Tm (\240)Tj /T1_0 12 Tf 1 0 0 1 28.35001 801.58997 Tm (\240)Tj /T1_0 10 Tf 1 0 0 1 28.35001 786.60004 Tm (\240)Tj /C2_0 14 Tf 1 0 0 1 28.35001 761.64996 Tm <003600580050005000440055005C>Tj /T1_0 12 Tf 1 0 0 1 28.35001 740.70001 Tm (This is an overview of what we found during the inspection.)Tj ET 0.99608 0.9451 0.76077 RG 20.58 w 31.2 720.21997 m 381.04999 720.21997 l S 1 1 1 RG 383.30002 720.21997 m 566.20001 720.21997 l S 0.99216 0.89804 0.5451 RG 2.25 w 28.99001 731.63995 m 568.40002 731.63995 l S 28.99001 708.81 m 568.40002 708.81 l S 30.07001 732.70996 m 30.07001 707.72998 l S 382.16998 732.70996 m 382.16998 707.72998 l S 567.32001 732.70996 m 567.32001 707.72998 l S BT /T1_0 12 Tf 1 0 0 1 34.05 715.45001 Tm (The quality rating for this )Tj 1 0 0 1 191.92 715.45001 Tm (care home)Tj 1 0 0 1 255.59 715.45001 Tm ( is:)Tj /TT0 12 Tf ( Two)Tj /T1_0 12 Tf ( star adequate service)Tj /C2_0 12 Tf 1 0 0 1 28.35001 683.31 Tm <0032005800550003004D00580047004A0048005000480051005700030049005200550003004800440046004B00030052005800570046005200500048001D>Tj /T1_0 10 Tf 1 0 0 1 212.28998 607.26996 Tm (Choice of home)Tj 1 0 0 1 164.41 567.01996 Tm (Health and personal care)Tj 1 0 0 1 145.17999 526.76996 Tm (Daily life and social activities)Tj 1 0 0 1 157.95 486.51999 Tm (Complaints and protection)Tj 1 0 0 1 226.36 446.26999 Tm (Environment)Tj 1 0 0 1 251.17 406.01999 Tm (Staffing)Tj 1 0 0 1 127.47 365.76999 Tm (Management and administration)Tj ET q 0.75227 0 0 0.75162 305.04999 300.32001 cm /Fm0 Do Q 1 1 1 RG 20.58 w 31.2 249.06998 m 567.84998 249.06998 l S 171.39 w 32.32001 150.84 m 566.71997 150.84 l S 0.99216 0.89804 0.5451 RG 2.25 w 31.2 237.65999 m 567.84998 237.65999 l S 30.12 237.65999 m 568.91998 237.65999 l S 30.12 64.02 m 568.91998 64.02 l S 31.2 238.73999 m 31.2 62.94 l S 567.84998 238.73999 m 567.84998 62.94 l S 0 0 0 RG 0.5 w BT /T1_0 12 Tf 2 Tr 1 0 0 1 34.05 244.3 Tm (How we did our inspection:)Tj 0 Tr 1 0 0 1 35.17 221.48 Tm (The quality rating for this service is )Tj /TT1 12 Tf (2 )Tj /T1_0 12 Tf (star. This means the people who use this service )Tj 1 0 0 1 35.17 206.90001 Tm (experience )Tj /TT2 12 Tf (good)Tj /T1_0 12 Tf ( outcomes.)Tj 1 0 0 1 35.17 192.31999 Tm (\240)Tj 1 0 0 1 35.17 177.73999 Tm (This was a statutory inspection required in accordance with the Care Sta\ ndards Act )Tj 1 0 0 1 35.17 163.14998 Tm (2000.)Tj 1 0 0 1 35.17 148.56999 Tm (\240)Tj 1 0 0 1 35.17 133.98999 Tm (This inspection was carried out by one inspector, but throughout the rep\ ort the term )Tj 1 0 0 1 35.17 119.42 Tm ('we' is used, to show that the report is the view of the Commission for \ Social Care )Tj 1 0 0 1 35.17 104.83 Tm (Inspection.)Tj 1 0 0 1 35.17 90.25 Tm (\240)Tj 1 0 0 1 35.17 75.68001 Tm (This inspection was unannounced; the inspector arrived at 10:00 on 8 May\ 2009, )Tj ET endstream endobj 1981 0 obj 3272 endobj 1982 0 obj<>stream 0.98431 0.78824 0.08627 RG 1 i 17.5 w 10 M 0 j 0 J []0 d 28.35001 55.27 m 568.34998 55.27 l S 0 0 0 rg 0 0 0 RG 0.5 w BT /T1_0 12 Tf 0 Tc 0 Tw 0 Ts 100 Tz 2 Tr 1 0 0 1 33.75 51.96001 Tm (Care Homes for Older People)Tj /T1_0 11 Tf 0 Tr 1 0 0 1 483.75 52.97 Tm (Page )Tj 2 Tr 1 0 0 1 514.26996 52.97 Tm (6)Tj 0 Tr 1 0 0 1 521.26996 52.97 Tm ( of )Tj 2 Tr 1 0 0 1 539.56 52.97 Tm (26)Tj /T1_1 10 Tf 0 Tr 1 0 0 1 28.35001 37.61 Tm (\240)Tj /T1_0 12 Tf 1 0 0 1 28.35001 801.58997 Tm (\240)Tj /T1_0 10 Tf 1 0 0 1 28.35001 786.60004 Tm (\240)Tj /C2_0 14 Tf 1 0 0 1 28.35001 761.64996 Tm <003600580050005000440055005C>Tj /T1_0 12 Tf 1 0 0 1 28.35001 740.70001 Tm (This is an overview of what we found during the inspection.)Tj ET 0.99608 0.9451 0.76077 RG 20.58 w 31.2 720.21997 m 381.04999 720.21997 l S 1 1 1 RG 383.30002 720.21997 m 566.20001 720.21997 l S 0.99216 0.89804 0.5451 RG 2.25 w 28.99001 731.63995 m 568.40002 731.63995 l S 28.99001 708.81 m 568.40002 708.81 l S 30.07001 732.70996 m 30.07001 707.72998 l S 382.16998 732.70996 m 382.16998 707.72998 l S 567.32001 732.70996 m 567.32001 707.72998 l S BT /T1_0 12 Tf 1 0 0 1 34.05 715.45001 Tm (The quality rating for this )Tj 1 0 0 1 191.92 715.45001 Tm (care home)Tj 1 0 0 1 255.59 715.45001 Tm ( is:)Tj /TT0 12 Tf ( Two)Tj /T1_0 12 Tf ( star adequate service)Tj /C2_0 12 Tf 1 0 0 1 28.35001 683.31 Tm <0032005800550003004D00580047004A0048005000480051005700030049005200550003004800440046004B00030052005800570046005200500048001D>Tj /T1_0 10 Tf 1 0 0 1 212.28998 607.26996 Tm (Choice of home)Tj 1 0 0 1 164.41 567.01996 Tm (Health and personal care)Tj 1 0 0 1 145.17999 526.76996 Tm (Daily life and social activities)Tj 1 0 0 1 157.95 486.51999 Tm (Complaints and protection)Tj 1 0 0 1 226.36 446.26999 Tm (Environment)Tj 1 0 0 1 251.17 406.01999 Tm (Staffing)Tj 1 0 0 1 127.47 365.76999 Tm (Management and administration)Tj ET q 0.75227 0 0 0.75162 305.04999 300.32001 cm /Fm0 Do Q 1 1 1 RG 20.58 w 31.2 249.06998 m 567.84998 249.06998 l S 171.39 w 32.32001 150.84 m 566.71997 150.84 l S 0.99216 0.89804 0.5451 RG 2.25 w 31.2 237.65999 m 567.84998 237.65999 l S 30.12 237.65999 m 568.91998 237.65999 l S 30.12 64.02 m 568.91998 64.02 l S 31.2 238.73999 m 31.2 62.94 l S 567.84998 238.73999 m 567.84998 62.94 l S 0 0 0 RG 0.5 w BT /T1_0 12 Tf 2 Tr 1 0 0 1 34.05 244.3 Tm (How we did our inspection:)Tj 0 Tr 1 0 0 1 35.17 221.48 Tm (The quality rating for this service is )Tj /TT1 12 Tf (2 )Tj /T1_0 12 Tf (star. This means the people who use this service )Tj 1 0 0 1 35.17 206.90001 Tm (experience )Tj /TT2 12 Tf (good)Tj /T1_0 12 Tf ( outcomes.)Tj 1 0 0 1 35.17 192.31999 Tm (\240)Tj 1 0 0 1 35.17 177.73999 Tm (This was a statutory inspection required in accordance with the Care Sta\ ndards Act )Tj 1 0 0 1 35.17 163.14998 Tm (2000.)Tj 1 0 0 1 35.17 148.56999 Tm (\240)Tj 1 0 0 1 35.17 133.98999 Tm (This inspection was carried out by one inspector, but throughout the rep\ ort the term )Tj 1 0 0 1 35.17 119.42 Tm ('we' is used, to show that the report is the view of the Commission for \ Social Care )Tj 1 0 0 1 35.17 104.83 Tm (Inspection.)Tj 1 0 0 1 35.17 90.25 Tm (\240)Tj 1 0 0 1 35.17 75.68001 Tm (This inspection was unannounced; the inspector arrived at 10:00 on 8 May\ 2009, )Tj ET endstream endobj 1983 0 obj 3273 endobj 1984 0 obj<>stream 0.98431 0.78824 0.08627 RG 1 i 17.5 w 10 M 0 j 0 J []0 d 28.35001 55.27 m 568.34998 55.27 l S 0 0 0 rg 0 0 0 RG 0.5 w BT /T1_0 12 Tf 0 Tc 0 Tw 0 Ts 100 Tz 2 Tr 1 0 0 1 33.75 51.96001 Tm (Care Homes for Older People)Tj /T1_0 11 Tf 0 Tr 1 0 0 1 483.75 52.97 Tm (Page )Tj 2 Tr 1 0 0 1 514.26996 52.97 Tm (6)Tj 0 Tr 1 0 0 1 521.26996 52.97 Tm ( of )Tj 2 Tr 1 0 0 1 539.56 52.97 Tm (26)Tj /T1_1 10 Tf 0 Tr 1 0 0 1 28.35001 37.61 Tm (\240)Tj /T1_0 12 Tf 1 0 0 1 28.35001 801.58997 Tm (\240)Tj /T1_0 10 Tf 1 0 0 1 28.35001 786.60004 Tm (\240)Tj /C2_0 14 Tf 1 0 0 1 28.35001 761.64996 Tm <003600580050005000440055005C>Tj /T1_0 12 Tf 1 0 0 1 28.35001 740.70001 Tm (This is an overview of what we found during the inspection.)Tj ET 0.99608 0.9451 0.76077 RG 20.58 w 31.2 720.21997 m 381.04999 720.21997 l S 1 1 1 RG 383.30002 720.21997 m 566.20001 720.21997 l S 0.99216 0.89804 0.5451 RG 2.25 w 28.99001 731.63995 m 568.40002 731.63995 l S 28.99001 708.81 m 568.40002 708.81 l S 30.07001 732.70996 m 30.07001 707.72998 l S 382.16998 732.70996 m 382.16998 707.72998 l S 567.32001 732.70996 m 567.32001 707.72998 l S BT /T1_0 12 Tf 1 0 0 1 34.05 715.45001 Tm (The quality rating for this )Tj 1 0 0 1 191.92 715.45001 Tm (care home)Tj 1 0 0 1 255.59 715.45001 Tm ( is:)Tj /TT0 12 Tf ( Two)Tj /T1_0 12 Tf ( star adequate service)Tj /C2_0 12 Tf 1 0 0 1 28.35001 683.31 Tm <0032005800550003004D00580047004A0048005000480051005700030049005200550003004800440046004B00030052005800570046005200500048001D>Tj /T1_0 10 Tf 1 0 0 1 212.28998 607.26996 Tm (Choice of home)Tj 1 0 0 1 164.41 567.01996 Tm (Health and personal care)Tj 1 0 0 1 145.17999 526.76996 Tm (Daily life and social activities)Tj 1 0 0 1 157.95 486.51999 Tm (Complaints and protection)Tj 1 0 0 1 226.36 446.26999 Tm (Environment)Tj 1 0 0 1 251.17 406.01999 Tm (Staffing)Tj 1 0 0 1 127.47 365.76999 Tm (Management and administration)Tj ET q 0.75227 0 0 0.75162 305.04999 300.32001 cm /Fm0 Do Q 1 1 1 RG 20.58 w 31.2 249.06998 m 567.84998 249.06998 l S 171.39 w 32.32001 150.84 m 566.71997 150.84 l S 0.99216 0.89804 0.5451 RG 2.25 w 31.2 237.65999 m 567.84998 237.65999 l S 30.12 237.65999 m 568.91998 237.65999 l S 30.12 64.02 m 568.91998 64.02 l S 31.2 238.73999 m 31.2 62.94 l S 567.84998 238.73999 m 567.84998 62.94 l S 0 0 0 RG 0.5 w BT /T1_0 12 Tf 2 Tr 1 0 0 1 34.05 244.3 Tm (How we did our inspection:)Tj 0 Tr 1 0 0 1 35.17 221.48 Tm (The quality rating for this service is )Tj /TT1 12 Tf (2 )Tj /T1_0 12 Tf (star. This means the people who use this service )Tj 1 0 0 1 35.17 206.90001 Tm (experience )Tj /TT2 12 Tf (good)Tj /T1_0 12 Tf ( outcomes.)Tj 1 0 0 1 35.17 192.31999 Tm (\240)Tj 1 0 0 1 35.17 177.73999 Tm (This was a statutory inspection required in accordance with the Care Sta\ ndards Act )Tj 1 0 0 1 35.17 163.14998 Tm (2000.)Tj 1 0 0 1 35.17 148.56999 Tm (\240)Tj 1 0 0 1 35.17 133.98999 Tm (This inspection was carried out by one inspector, but throughout the rep\ ort the term )Tj 1 0 0 1 35.17 119.42 Tm ('we' is used, to show that the report is the view of the Commission for \ Social Care )Tj 1 0 0 1 35.17 104.83 Tm (Inspection.)Tj 1 0 0 1 35.17 90.25 Tm (\240)Tj 1 0 0 1 35.17 75.68001 Tm (This inspection was unannounced; the inspector arrived at 10:00 on 8 May\ 2009, )Tj ET endstream endobj 1985 0 obj 3274 endobj 1986 0 obj<>stream 0.98431 0.78824 0.08627 RG 1 i 17.5 w 10 M 0 j 0 J []0 d 28.35001 55.27 m 568.34998 55.27 l S 0 0 0 rg 0 0 0 RG 0.5 w BT /T1_0 12 Tf 0 Tc 0 Tw 0 Ts 100 Tz 2 Tr 1 0 0 1 33.75 51.96001 Tm (Care Homes for Older People)Tj /T1_0 11 Tf 0 Tr 1 0 0 1 483.75 52.97 Tm (Page )Tj 2 Tr 1 0 0 1 514.26996 52.97 Tm (6)Tj 0 Tr 1 0 0 1 521.26996 52.97 Tm ( of )Tj 2 Tr 1 0 0 1 539.56 52.97 Tm (26)Tj /T1_1 10 Tf 0 Tr 1 0 0 1 28.35001 37.61 Tm (\240)Tj /T1_0 12 Tf 1 0 0 1 28.35001 801.58997 Tm (\240)Tj /T1_0 10 Tf 1 0 0 1 28.35001 786.60004 Tm (\240)Tj /C2_0 14 Tf 1 0 0 1 28.35001 761.64996 Tm <003600580050005000440055005C>Tj /T1_0 12 Tf 1 0 0 1 28.35001 740.70001 Tm (This is an overview of what we found during the inspection.)Tj ET 0.99608 0.9451 0.76077 RG 20.58 w 31.2 720.21997 m 381.04999 720.21997 l S 1 1 1 RG 383.30002 720.21997 m 566.20001 720.21997 l S 0.99216 0.89804 0.5451 RG 2.25 w 28.99001 731.63995 m 568.40002 731.63995 l S 28.99001 708.81 m 568.40002 708.81 l S 30.07001 732.70996 m 30.07001 707.72998 l S 382.16998 732.70996 m 382.16998 707.72998 l S 567.32001 732.70996 m 567.32001 707.72998 l S BT /T1_0 12 Tf 1 0 0 1 34.05 715.45001 Tm (The quality rating for this )Tj 1 0 0 1 191.92 715.45001 Tm (care home)Tj 1 0 0 1 255.59 715.45001 Tm ( is:)Tj /TT0 12 Tf ( Two)Tj /T1_0 12 Tf ( star adequate service)Tj /C2_0 12 Tf 1 0 0 1 28.35001 683.31 Tm <0032005800550003004D00580047004A0048005000480051005700030049005200550003004800440046004B00030052005800570046005200500048001D>Tj /T1_0 10 Tf 1 0 0 1 212.28998 607.26996 Tm (Choice of home)Tj 1 0 0 1 164.41 567.01996 Tm (Health and personal care)Tj 1 0 0 1 145.17999 526.76996 Tm (Daily life and social activities)Tj 1 0 0 1 157.95 486.51999 Tm (Complaints and protection)Tj 1 0 0 1 226.36 446.26999 Tm (Environment)Tj 1 0 0 1 251.17 406.01999 Tm (Staffing)Tj 1 0 0 1 127.47 365.76999 Tm (Management and administration)Tj ET q 0.75227 0 0 0.75162 305.04999 300.32001 cm /Fm0 Do Q 1 1 1 RG 20.58 w 31.2 249.06998 m 567.84998 249.06998 l S 171.39 w 32.32001 150.84 m 566.71997 150.84 l S 0.99216 0.89804 0.5451 RG 2.25 w 31.2 237.65999 m 567.84998 237.65999 l S 30.12 237.65999 m 568.91998 237.65999 l S 30.12 64.02 m 568.91998 64.02 l S 31.2 238.73999 m 31.2 62.94 l S 567.84998 238.73999 m 567.84998 62.94 l S 0 0 0 RG 0.5 w BT /T1_0 12 Tf 2 Tr 1 0 0 1 34.05 244.3 Tm (How we did our inspection:)Tj 0 Tr 1 0 0 1 35.17 221.48 Tm (The quality rating for this service is )Tj /TT1 12 Tf (2 )Tj /T1_0 12 Tf (star. This means the people who use this service )Tj 1 0 0 1 35.17 206.90001 Tm (experience )Tj /TT2 12 Tf (good)Tj /T1_0 12 Tf ( outcomes.)Tj 1 0 0 1 35.17 192.31999 Tm (\240)Tj 1 0 0 1 35.17 177.73999 Tm (This was a statutory inspection required in accordance with the Care Sta\ ndards Act )Tj 1 0 0 1 35.17 163.14998 Tm (2000.)Tj 1 0 0 1 35.17 148.56999 Tm (\240)Tj 1 0 0 1 35.17 133.98999 Tm (This inspection was carried out by one inspector, but throughout the rep\ ort the term )Tj 1 0 0 1 35.17 119.42 Tm ('we' is used, to show that the report is the view of the Commission for \ Social Care )Tj 1 0 0 1 35.17 104.83 Tm (Inspection.)Tj 1 0 0 1 35.17 90.25 Tm (\240)Tj 1 0 0 1 35.17 75.68001 Tm (This inspection was unannounced; the inspector arrived at 10:00 on 8 May\ 2009, )Tj ET endstream endobj 1987 0 obj 3275 endobj 1988 0 obj<>stream 0.98431 0.78824 0.08627 RG 1 i 17.5 w 10 M 0 j 0 J []0 d 28.35001 55.27 m 568.34998 55.27 l S 0 0 0 rg 0 0 0 RG 0.5 w BT /T1_0 12 Tf 0 Tc 0 Tw 0 Ts 100 Tz 2 Tr 1 0 0 1 33.75 51.96001 Tm (Care Homes for Older People)Tj /T1_0 11 Tf 0 Tr 1 0 0 1 483.75 52.97 Tm (Page )Tj 2 Tr 1 0 0 1 514.26996 52.97 Tm (6)Tj 0 Tr 1 0 0 1 521.26996 52.97 Tm ( of )Tj 2 Tr 1 0 0 1 539.56 52.97 Tm (26)Tj /T1_1 10 Tf 0 Tr 1 0 0 1 28.35001 37.61 Tm (\240)Tj /T1_0 12 Tf 1 0 0 1 28.35001 801.58997 Tm (\240)Tj /T1_0 10 Tf 1 0 0 1 28.35001 786.60004 Tm (\240)Tj /C2_0 14 Tf 1 0 0 1 28.35001 761.64996 Tm <003600580050005000440055005C>Tj /T1_0 12 Tf 1 0 0 1 28.35001 740.70001 Tm (This is an overview of what we found during the inspection.)Tj ET 0.99608 0.9451 0.76077 RG 20.58 w 31.2 720.21997 m 381.04999 720.21997 l S 1 1 1 RG 383.30002 720.21997 m 566.20001 720.21997 l S 0.99216 0.89804 0.5451 RG 2.25 w 28.99001 731.63995 m 568.40002 731.63995 l S 28.99001 708.81 m 568.40002 708.81 l S 30.07001 732.70996 m 30.07001 707.72998 l S 382.16998 732.70996 m 382.16998 707.72998 l S 567.32001 732.70996 m 567.32001 707.72998 l S BT /T1_0 12 Tf 1 0 0 1 34.05 715.45001 Tm (The quality rating for this )Tj 1 0 0 1 191.92 715.45001 Tm (care home)Tj 1 0 0 1 255.59 715.45001 Tm ( is:)Tj /TT0 12 Tf ( Two)Tj /T1_0 12 Tf ( star adequate service)Tj /C2_0 12 Tf 1 0 0 1 28.35001 683.31 Tm <0032005800550003004D00580047004A0048005000480051005700030049005200550003004800440046004B00030052005800570046005200500048001D>Tj /T1_0 10 Tf 1 0 0 1 212.28998 607.26996 Tm (Choice of home)Tj 1 0 0 1 164.41 567.01996 Tm (Health and personal care)Tj 1 0 0 1 145.17999 526.76996 Tm (Daily life and social activities)Tj 1 0 0 1 157.95 486.51999 Tm (Complaints and protection)Tj 1 0 0 1 226.36 446.26999 Tm (Environment)Tj 1 0 0 1 251.17 406.01999 Tm (Staffing)Tj 1 0 0 1 127.47 365.76999 Tm (Management and administration)Tj ET q 0.75227 0 0 0.75162 305.04999 300.32001 cm /Fm0 Do Q 1 1 1 RG 20.58 w 31.2 249.06998 m 567.84998 249.06998 l S 171.39 w 32.32001 150.84 m 566.71997 150.84 l S 0.99216 0.89804 0.5451 RG 2.25 w 31.2 237.65999 m 567.84998 237.65999 l S 30.12 237.65999 m 568.91998 237.65999 l S 30.12 64.02 m 568.91998 64.02 l S 31.2 238.73999 m 31.2 62.94 l S 567.84998 238.73999 m 567.84998 62.94 l S 0 0 0 RG 0.5 w BT /T1_0 12 Tf 2 Tr 1 0 0 1 34.05 244.3 Tm (How we did our inspection:)Tj 0 Tr 1 0 0 1 35.17 221.48 Tm (The quality rating for this service is )Tj /TT1 12 Tf (2 )Tj /T1_0 12 Tf (star. This means the people who use this service )Tj 1 0 0 1 35.17 206.90001 Tm (experience )Tj /TT2 12 Tf (good)Tj /T1_0 12 Tf ( outcomes.)Tj 1 0 0 1 35.17 192.31999 Tm (\240)Tj 1 0 0 1 35.17 177.73999 Tm (This was a statutory inspection required in accordance with the Care Sta\ ndards Act )Tj 1 0 0 1 35.17 163.14998 Tm (2000.)Tj 1 0 0 1 35.17 148.56999 Tm (\240)Tj 1 0 0 1 35.17 133.98999 Tm (This inspection was carried out by one inspector, but throughout the rep\ ort the term )Tj 1 0 0 1 35.17 119.42 Tm ('we' is used, to show that the report is the view of the Commission for \ Social Care )Tj 1 0 0 1 35.17 104.83 Tm (Inspection.)Tj 1 0 0 1 35.17 90.25 Tm (\240)Tj 1 0 0 1 35.17 75.68001 Tm (This inspection was unannounced; the inspector arrived at 10:00 on 8 May\ 2009, )Tj ET endstream endobj 1989 0 obj 3276 endobj 1990 0 obj<>stream 0.98431 0.78824 0.08627 RG 1 i 17.5 w 10 M 0 j 0 J []0 d 28.35001 55.27 m 568.34998 55.27 l S 0 0 0 rg 0 0 0 RG 0.5 w BT /T1_0 12 Tf 0 Tc 0 Tw 0 Ts 100 Tz 2 Tr 1 0 0 1 33.75 51.96001 Tm (Care Homes for Older People)Tj /T1_0 11 Tf 0 Tr 1 0 0 1 483.75 52.97 Tm (Page )Tj 2 Tr 1 0 0 1 514.26996 52.97 Tm (6)Tj 0 Tr 1 0 0 1 521.26996 52.97 Tm ( of )Tj 2 Tr 1 0 0 1 539.56 52.97 Tm (26)Tj /T1_1 10 Tf 0 Tr 1 0 0 1 28.35001 37.61 Tm (\240)Tj /T1_0 12 Tf 1 0 0 1 28.35001 801.58997 Tm (\240)Tj /T1_0 10 Tf 1 0 0 1 28.35001 786.60004 Tm (\240)Tj /C2_0 14 Tf 1 0 0 1 28.35001 761.64996 Tm <003600580050005000440055005C>Tj /T1_0 12 Tf 1 0 0 1 28.35001 740.70001 Tm (This is an overview of what we found during the inspection.)Tj ET 0.99608 0.9451 0.76077 RG 20.58 w 31.2 720.21997 m 381.04999 720.21997 l S 1 1 1 RG 383.30002 720.21997 m 566.20001 720.21997 l S 0.99216 0.89804 0.5451 RG 2.25 w 28.99001 731.63995 m 568.40002 731.63995 l S 28.99001 708.81 m 568.40002 708.81 l S 30.07001 732.70996 m 30.07001 707.72998 l S 382.16998 732.70996 m 382.16998 707.72998 l S 567.32001 732.70996 m 567.32001 707.72998 l S BT /T1_0 12 Tf 1 0 0 1 34.05 715.45001 Tm (The quality rating for this )Tj 1 0 0 1 191.92 715.45001 Tm (care home)Tj 1 0 0 1 255.59 715.45001 Tm ( is:)Tj /TT0 12 Tf ( Two)Tj /T1_0 12 Tf ( star adequate service)Tj /C2_0 12 Tf 1 0 0 1 28.35001 683.31 Tm <0032005800550003004D00580047004A0048005000480051005700030049005200550003004800440046004B00030052005800570046005200500048001D>Tj /T1_0 10 Tf 1 0 0 1 212.28998 607.26996 Tm (Choice of home)Tj 1 0 0 1 164.41 567.01996 Tm (Health and personal care)Tj 1 0 0 1 145.17999 526.76996 Tm (Daily life and social activities)Tj 1 0 0 1 157.95 486.51999 Tm (Complaints and protection)Tj 1 0 0 1 226.36 446.26999 Tm (Environment)Tj 1 0 0 1 251.17 406.01999 Tm (Staffing)Tj 1 0 0 1 127.47 365.76999 Tm (Management and administration)Tj ET q 0.75227 0 0 0.75162 305.04999 300.32001 cm /Fm0 Do Q 1 1 1 RG 20.58 w 31.2 249.06998 m 567.84998 249.06998 l S 171.39 w 32.32001 150.84 m 566.71997 150.84 l S 0.99216 0.89804 0.5451 RG 2.25 w 31.2 237.65999 m 567.84998 237.65999 l S 30.12 237.65999 m 568.91998 237.65999 l S 30.12 64.02 m 568.91998 64.02 l S 31.2 238.73999 m 31.2 62.94 l S 567.84998 238.73999 m 567.84998 62.94 l S 0 0 0 RG 0.5 w BT /T1_0 12 Tf 2 Tr 1 0 0 1 34.05 244.3 Tm (How we did our inspection:)Tj 0 Tr 1 0 0 1 35.17 221.48 Tm (The quality rating for this service is )Tj /TT1 12 Tf (2 )Tj /T1_0 12 Tf (star. This means the people who use this service )Tj 1 0 0 1 35.17 206.90001 Tm (experience )Tj /TT2 12 Tf (good)Tj /T1_0 12 Tf ( outcomes.)Tj 1 0 0 1 35.17 192.31999 Tm (\240)Tj 1 0 0 1 35.17 177.73999 Tm (This was a statutory inspection required in accordance with the Care Sta\ ndards Act )Tj 1 0 0 1 35.17 163.14998 Tm (2000.)Tj 1 0 0 1 35.17 148.56999 Tm (\240)Tj 1 0 0 1 35.17 133.98999 Tm (This inspection was carried out by one inspector, but throughout the rep\ ort the term )Tj 1 0 0 1 35.17 119.42 Tm ('we' is used, to show that the report is the view of the Commission for \ Social Care )Tj 1 0 0 1 35.17 104.83 Tm (Inspection.)Tj 1 0 0 1 35.17 90.25 Tm (\240)Tj 1 0 0 1 35.17 75.68001 Tm (This inspection was unannounced; the inspector arrived at 10:00 on 8 May\ 2009, )Tj ET endstream endobj 1991 0 obj 3277 endobj 1992 0 obj<>stream 0.98431 0.78824 0.08627 RG 1 i 17.5 w 10 M 0 j 0 J []0 d 28.35001 55.27 m 568.34998 55.27 l S 0 0 0 rg 0 0 0 RG 0.5 w BT /T1_0 12 Tf 0 Tc 0 Tw 0 Ts 100 Tz 2 Tr 1 0 0 1 33.75 51.96001 Tm (Care Homes for Older People)Tj /T1_0 11 Tf 0 Tr 1 0 0 1 483.75 52.97 Tm (Page )Tj 2 Tr 1 0 0 1 514.26996 52.97 Tm (6)Tj 0 Tr 1 0 0 1 521.26996 52.97 Tm ( of )Tj 2 Tr 1 0 0 1 539.56 52.97 Tm (26)Tj /T1_1 10 Tf 0 Tr 1 0 0 1 28.35001 37.61 Tm (\240)Tj /T1_0 12 Tf 1 0 0 1 28.35001 801.58997 Tm (\240)Tj /T1_0 10 Tf 1 0 0 1 28.35001 786.60004 Tm (\240)Tj /C2_0 14 Tf 1 0 0 1 28.35001 761.64996 Tm <003600580050005000440055005C>Tj /T1_0 12 Tf 1 0 0 1 28.35001 740.70001 Tm (This is an overview of what we found during the inspection.)Tj ET 0.99608 0.9451 0.76077 RG 20.58 w 31.2 720.21997 m 381.04999 720.21997 l S 1 1 1 RG 383.30002 720.21997 m 566.20001 720.21997 l S 0.99216 0.89804 0.5451 RG 2.25 w 28.99001 731.63995 m 568.40002 731.63995 l S 28.99001 708.81 m 568.40002 708.81 l S 30.07001 732.70996 m 30.07001 707.72998 l S 382.16998 732.70996 m 382.16998 707.72998 l S 567.32001 732.70996 m 567.32001 707.72998 l S BT /T1_0 12 Tf 1 0 0 1 34.05 715.45001 Tm (The quality rating for this )Tj 1 0 0 1 191.92 715.45001 Tm (care home)Tj 1 0 0 1 255.59 715.45001 Tm ( is:)Tj /TT0 12 Tf ( Two)Tj /T1_0 12 Tf ( star adequate service)Tj /C2_0 12 Tf 1 0 0 1 28.35001 683.31 Tm <0032005800550003004D00580047004A0048005000480051005700030049005200550003004800440046004B00030052005800570046005200500048001D>Tj /T1_0 10 Tf 1 0 0 1 212.28998 607.26996 Tm (Choice of home)Tj 1 0 0 1 164.41 567.01996 Tm (Health and personal care)Tj 1 0 0 1 145.17999 526.76996 Tm (Daily life and social activities)Tj 1 0 0 1 157.95 486.51999 Tm (Complaints and protection)Tj 1 0 0 1 226.36 446.26999 Tm (Environment)Tj 1 0 0 1 251.17 406.01999 Tm (Staffing)Tj 1 0 0 1 127.47 365.76999 Tm (Management and administration)Tj ET q 0.75227 0 0 0.75162 305.04999 300.32001 cm /Fm0 Do Q 1 1 1 RG 20.58 w 31.2 249.06998 m 567.84998 249.06998 l S 171.39 w 32.32001 150.84 m 566.71997 150.84 l S 0.99216 0.89804 0.5451 RG 2.25 w 31.2 237.65999 m 567.84998 237.65999 l S 30.12 237.65999 m 568.91998 237.65999 l S 30.12 64.02 m 568.91998 64.02 l S 31.2 238.73999 m 31.2 62.94 l S 567.84998 238.73999 m 567.84998 62.94 l S 0 0 0 RG 0.5 w BT /T1_0 12 Tf 2 Tr 1 0 0 1 34.05 244.3 Tm (How we did our inspection:)Tj 0 Tr 1 0 0 1 35.17 221.48 Tm (The quality rating for this service is )Tj /TT1 12 Tf (2 )Tj /T1_0 12 Tf (star. This means the people who use this service )Tj 1 0 0 1 35.17 206.90001 Tm (experience )Tj /TT2 12 Tf (good)Tj /T1_0 12 Tf ( outcomes.)Tj 1 0 0 1 35.17 192.31999 Tm (\240)Tj 1 0 0 1 35.17 177.73999 Tm (This was a statutory inspection required in accordance with the Care Sta\ ndards Act )Tj 1 0 0 1 35.17 163.14998 Tm (2000.)Tj 1 0 0 1 35.17 148.56999 Tm (\240)Tj 1 0 0 1 35.17 133.98999 Tm (This inspection was carried out by one inspector, but throughout the rep\ ort the term )Tj 1 0 0 1 35.17 119.42 Tm ('we' is used, to show that the report is the view of the Commission for \ Social Care )Tj 1 0 0 1 35.17 104.83 Tm (Inspection.)Tj 1 0 0 1 35.17 90.25 Tm (\240)Tj 1 0 0 1 35.17 75.68001 Tm (This inspection was unannounced; the inspector arrived at 10:00 on 8 May\ 2009, )Tj ET endstream endobj 1993 0 obj 3278 endobj 1994 0 obj<>stream 0.98431 0.78824 0.08627 RG 1 i 17.5 w 10 M 0 j 0 J []0 d 28.35001 55.27 m 568.34998 55.27 l S 0 0 0 rg 0 0 0 RG 0.5 w BT /T1_0 12 Tf 0 Tc 0 Tw 0 Ts 100 Tz 2 Tr 1 0 0 1 33.75 51.96001 Tm (Care Homes for Older People)Tj /T1_0 11 Tf 0 Tr 1 0 0 1 483.75 52.97 Tm (Page )Tj 2 Tr 1 0 0 1 514.26996 52.97 Tm (6)Tj 0 Tr 1 0 0 1 521.26996 52.97 Tm ( of )Tj 2 Tr 1 0 0 1 539.56 52.97 Tm (26)Tj /T1_1 10 Tf 0 Tr 1 0 0 1 28.35001 37.61 Tm (\240)Tj /T1_0 12 Tf 1 0 0 1 28.35001 801.58997 Tm (\240)Tj /T1_0 10 Tf 1 0 0 1 28.35001 786.60004 Tm (\240)Tj /C2_0 14 Tf 1 0 0 1 28.35001 761.64996 Tm <003600580050005000440055005C>Tj /T1_0 12 Tf 1 0 0 1 28.35001 740.70001 Tm (This is an overview of what we found during the inspection.)Tj ET 0.99608 0.9451 0.76077 RG 20.58 w 31.2 720.21997 m 381.04999 720.21997 l S 1 1 1 RG 383.30002 720.21997 m 566.20001 720.21997 l S 0.99216 0.89804 0.5451 RG 2.25 w 28.99001 731.63995 m 568.40002 731.63995 l S 28.99001 708.81 m 568.40002 708.81 l S 30.07001 732.70996 m 30.07001 707.72998 l S 382.16998 732.70996 m 382.16998 707.72998 l S 567.32001 732.70996 m 567.32001 707.72998 l S BT /T1_0 12 Tf 1 0 0 1 34.05 715.45001 Tm (The quality rating for this )Tj 1 0 0 1 191.92 715.45001 Tm (care home)Tj 1 0 0 1 255.59 715.45001 Tm ( is:)Tj /TT0 12 Tf ( Two)Tj /T1_0 12 Tf ( star adequate service)Tj /C2_0 12 Tf 1 0 0 1 28.35001 683.31 Tm <0032005800550003004D00580047004A0048005000480051005700030049005200550003004800440046004B00030052005800570046005200500048001D>Tj /T1_0 10 Tf 1 0 0 1 212.28998 607.26996 Tm (Choice of home)Tj 1 0 0 1 164.41 567.01996 Tm (Health and personal care)Tj 1 0 0 1 145.17999 526.76996 Tm (Daily life and social activities)Tj 1 0 0 1 157.95 486.51999 Tm (Complaints and protection)Tj 1 0 0 1 226.36 446.26999 Tm (Environment)Tj 1 0 0 1 251.17 406.01999 Tm (Staffing)Tj 1 0 0 1 127.47 365.76999 Tm (Management and administration)Tj ET q 0.75227 0 0 0.75162 305.04999 300.32001 cm /Fm0 Do Q 1 1 1 RG 20.58 w 31.2 249.06998 m 567.84998 249.06998 l S 171.39 w 32.32001 150.84 m 566.71997 150.84 l S 0.99216 0.89804 0.5451 RG 2.25 w 31.2 237.65999 m 567.84998 237.65999 l S 30.12 237.65999 m 568.91998 237.65999 l S 30.12 64.02 m 568.91998 64.02 l S 31.2 238.73999 m 31.2 62.94 l S 567.84998 238.73999 m 567.84998 62.94 l S 0 0 0 RG 0.5 w BT /T1_0 12 Tf 2 Tr 1 0 0 1 34.05 244.3 Tm (How we did our inspection:)Tj 0 Tr 1 0 0 1 35.17 221.48 Tm (The quality rating for this service is )Tj /TT1 12 Tf (2 )Tj /T1_0 12 Tf (star. This means the people who use this service )Tj 1 0 0 1 35.17 206.90001 Tm (experience )Tj /TT2 12 Tf (good)Tj /T1_0 12 Tf ( outcomes.)Tj 1 0 0 1 35.17 192.31999 Tm (\240)Tj 1 0 0 1 35.17 177.73999 Tm (This was a statutory inspection required in accordance with the Care Sta\ ndards Act )Tj 1 0 0 1 35.17 163.14998 Tm (2000.)Tj 1 0 0 1 35.17 148.56999 Tm (\240)Tj 1 0 0 1 35.17 133.98999 Tm (This inspection was carried out by one inspector, but throughout the rep\ ort the term )Tj 1 0 0 1 35.17 119.42 Tm ('we' is used, to show that the report is the view of the Commission for \ Social Care )Tj 1 0 0 1 35.17 104.83 Tm (Inspection.)Tj 1 0 0 1 35.17 90.25 Tm (\240)Tj 1 0 0 1 35.17 75.68001 Tm (This inspection was unannounced; the inspector arrived at 10:00 on 8 May\ 2009, )Tj ET endstream endobj 1995 0 obj 3279 endobj 1996 0 obj<>stream 0.98431 0.78824 0.08627 RG 1 i 17.5 w 10 M 0 j 0 J []0 d 28.35001 55.27 m 568.34998 55.27 l S 0 0 0 rg 0 0 0 RG 0.5 w BT /T1_0 12 Tf 0 Tc 0 Tw 0 Ts 100 Tz 2 Tr 1 0 0 1 33.75 51.96001 Tm (Care Homes for Older People)Tj /T1_0 11 Tf 0 Tr 1 0 0 1 483.75 52.97 Tm (Page )Tj 2 Tr 1 0 0 1 514.26996 52.97 Tm (6)Tj 0 Tr 1 0 0 1 521.26996 52.97 Tm ( of )Tj 2 Tr 1 0 0 1 539.56 52.97 Tm (26)Tj /T1_1 10 Tf 0 Tr 1 0 0 1 28.35001 37.61 Tm (\240)Tj /T1_0 12 Tf 1 0 0 1 28.35001 801.58997 Tm (\240)Tj /T1_0 10 Tf 1 0 0 1 28.35001 786.60004 Tm (\240)Tj /C2_0 14 Tf 1 0 0 1 28.35001 761.64996 Tm <003600580050005000440055005C>Tj /T1_0 12 Tf 1 0 0 1 28.35001 740.70001 Tm (This is an overview of what we found during the inspection.)Tj ET 0.99608 0.9451 0.76077 RG 20.58 w 31.2 720.21997 m 381.04999 720.21997 l S 1 1 1 RG 383.30002 720.21997 m 566.20001 720.21997 l S 0.99216 0.89804 0.5451 RG 2.25 w 28.99001 731.63995 m 568.40002 731.63995 l S 28.99001 708.81 m 568.40002 708.81 l S 30.07001 732.70996 m 30.07001 707.72998 l S 382.16998 732.70996 m 382.16998 707.72998 l S 567.32001 732.70996 m 567.32001 707.72998 l S BT /T1_0 12 Tf 1 0 0 1 34.05 715.45001 Tm (The quality rating for this )Tj 1 0 0 1 191.92 715.45001 Tm (care home)Tj 1 0 0 1 255.59 715.45001 Tm ( is:)Tj /TT0 12 Tf ( Two)Tj /T1_0 12 Tf ( star adequate service)Tj /C2_0 12 Tf 1 0 0 1 28.35001 683.31 Tm <0032005800550003004D00580047004A0048005000480051005700030049005200550003004800440046004B00030052005800570046005200500048001D>Tj /T1_0 10 Tf 1 0 0 1 212.28998 607.26996 Tm (Choice of home)Tj 1 0 0 1 164.41 567.01996 Tm (Health and personal care)Tj 1 0 0 1 145.17999 526.76996 Tm (Daily life and social activities)Tj 1 0 0 1 157.95 486.51999 Tm (Complaints and protection)Tj 1 0 0 1 226.36 446.26999 Tm (Environment)Tj 1 0 0 1 251.17 406.01999 Tm (Staffing)Tj 1 0 0 1 127.47 365.76999 Tm (Management and administration)Tj ET q 0.75227 0 0 0.75162 305.04999 300.32001 cm /Fm0 Do Q 1 1 1 RG 20.58 w 31.2 249.06998 m 567.84998 249.06998 l S 171.39 w 32.32001 150.84 m 566.71997 150.84 l S 0.99216 0.89804 0.5451 RG 2.25 w 31.2 237.65999 m 567.84998 237.65999 l S 30.12 237.65999 m 568.91998 237.65999 l S 30.12 64.02 m 568.91998 64.02 l S 31.2 238.73999 m 31.2 62.94 l S 567.84998 238.73999 m 567.84998 62.94 l S 0 0 0 RG 0.5 w BT /T1_0 12 Tf 2 Tr 1 0 0 1 34.05 244.3 Tm (How we did our inspection:)Tj 0 Tr 1 0 0 1 35.17 221.48 Tm (The quality rating for this service is )Tj /TT1 12 Tf (2 )Tj /T1_0 12 Tf (star. This means the people who use this service )Tj 1 0 0 1 35.17 206.90001 Tm (experience )Tj /TT2 12 Tf (good)Tj /T1_0 12 Tf ( outcomes.)Tj 1 0 0 1 35.17 192.31999 Tm (\240)Tj 1 0 0 1 35.17 177.73999 Tm (This was a statutory inspection required in accordance with the Care Sta\ ndards Act )Tj 1 0 0 1 35.17 163.14998 Tm (2000.)Tj 1 0 0 1 35.17 148.56999 Tm (\240)Tj 1 0 0 1 35.17 133.98999 Tm (This inspection was carried out by one inspector, but throughout the rep\ ort the term )Tj 1 0 0 1 35.17 119.42 Tm ('we' is used, to show that the report is the view of the Commission for \ Social Care )Tj 1 0 0 1 35.17 104.83 Tm (Inspection.)Tj 1 0 0 1 35.17 90.25 Tm (\240)Tj 1 0 0 1 35.17 75.68001 Tm (This inspection was unannounced; the inspector arrived at 10:00 on 8 May\ 2009, )Tj ET endstream endobj 1997 0 obj 3280 endobj 1998 0 obj<>stream 0.98431 0.78824 0.08627 RG 1 i 17.5 w 10 M 0 j 0 J []0 d 28.35001 55.27 m 568.34998 55.27 l S 0 0 0 rg 0 0 0 RG 0.5 w BT /T1_0 12 Tf 0 Tc 0 Tw 0 Ts 100 Tz 2 Tr 1 0 0 1 33.75 51.96001 Tm (Care Homes for Older People)Tj /T1_0 11 Tf 0 Tr 1 0 0 1 483.75 52.97 Tm (Page )Tj 2 Tr 1 0 0 1 514.26996 52.97 Tm (6)Tj 0 Tr 1 0 0 1 521.26996 52.97 Tm ( of )Tj 2 Tr 1 0 0 1 539.56 52.97 Tm (26)Tj /T1_1 10 Tf 0 Tr 1 0 0 1 28.35001 37.61 Tm (\240)Tj /T1_0 12 Tf 1 0 0 1 28.35001 801.58997 Tm (\240)Tj /T1_0 10 Tf 1 0 0 1 28.35001 786.60004 Tm (\240)Tj /C2_0 14 Tf 1 0 0 1 28.35001 761.64996 Tm <003600580050005000440055005C>Tj /T1_0 12 Tf 1 0 0 1 28.35001 740.70001 Tm (This is an overview of what we found during the inspection.)Tj ET 0.99608 0.9451 0.76077 RG 20.58 w 31.2 720.21997 m 381.04999 720.21997 l S 1 1 1 RG 383.30002 720.21997 m 566.20001 720.21997 l S 0.99216 0.89804 0.5451 RG 2.25 w 28.99001 731.63995 m 568.40002 731.63995 l S 28.99001 708.81 m 568.40002 708.81 l S 30.07001 732.70996 m 30.07001 707.72998 l S 382.16998 732.70996 m 382.16998 707.72998 l S 567.32001 732.70996 m 567.32001 707.72998 l S BT /T1_0 12 Tf 1 0 0 1 34.05 715.45001 Tm (The quality rating for this )Tj 1 0 0 1 191.92 715.45001 Tm (care home)Tj 1 0 0 1 255.59 715.45001 Tm ( is:)Tj /TT0 12 Tf ( Two)Tj /T1_0 12 Tf ( star adequate service)Tj /C2_0 12 Tf 1 0 0 1 28.35001 683.31 Tm <0032005800550003004D00580047004A0048005000480051005700030049005200550003004800440046004B00030052005800570046005200500048001D>Tj /T1_0 10 Tf 1 0 0 1 212.28998 607.26996 Tm (Choice of home)Tj 1 0 0 1 164.41 567.01996 Tm (Health and personal care)Tj 1 0 0 1 145.17999 526.76996 Tm (Daily life and social activities)Tj 1 0 0 1 157.95 486.51999 Tm (Complaints and protection)Tj 1 0 0 1 226.36 446.26999 Tm (Environment)Tj 1 0 0 1 251.17 406.01999 Tm (Staffing)Tj 1 0 0 1 127.47 365.76999 Tm (Management and administration)Tj ET q 0.75227 0 0 0.75162 305.04999 300.32001 cm /Fm0 Do Q 1 1 1 RG 20.58 w 31.2 249.06998 m 567.84998 249.06998 l S 171.39 w 32.32001 150.84 m 566.71997 150.84 l S 0.99216 0.89804 0.5451 RG 2.25 w 31.2 237.65999 m 567.84998 237.65999 l S 30.12 237.65999 m 568.91998 237.65999 l S 30.12 64.02 m 568.91998 64.02 l S 31.2 238.73999 m 31.2 62.94 l S 567.84998 238.73999 m 567.84998 62.94 l S 0 0 0 RG 0.5 w BT /T1_0 12 Tf 2 Tr 1 0 0 1 34.05 244.3 Tm (How we did our inspection:)Tj 0 Tr 1 0 0 1 35.17 221.48 Tm (The quality rating for this service is )Tj /TT1 12 Tf (2 )Tj /T1_0 12 Tf (star. This means the people who use this service )Tj 1 0 0 1 35.17 206.90001 Tm (experience )Tj /TT2 12 Tf (good)Tj /T1_0 12 Tf ( outcomes.)Tj 1 0 0 1 35.17 192.31999 Tm (\240)Tj 1 0 0 1 35.17 177.73999 Tm (This was a statutory inspection required in accordance with the Care Sta\ ndards Act )Tj 1 0 0 1 35.17 163.14998 Tm (2000.)Tj 1 0 0 1 35.17 148.56999 Tm (\240)Tj 1 0 0 1 35.17 133.98999 Tm (This inspection was carried out by one inspector, but throughout the rep\ ort the term )Tj 1 0 0 1 35.17 119.42 Tm ('we' is used, to show that the report is the view of the Commission for \ Social Care )Tj 1 0 0 1 35.17 104.83 Tm (Inspection.)Tj 1 0 0 1 35.17 90.25 Tm (\240)Tj 1 0 0 1 35.17 75.68001 Tm (This inspection was unannounced; the inspector arrived at 10:00 on 8 May\ 2009, )Tj ET endstream endobj 1999 0 obj 3281 endobj 2000 0 obj<>stream 0.98431 0.78824 0.08627 RG 1 i 17.5 w 10 M 0 j 0 J []0 d 28.35001 55.27 m 568.34998 55.27 l S 0 0 0 rg 0 0 0 RG 0.5 w BT /T1_0 12 Tf 0 Tc 0 Tw 0 Ts 100 Tz 2 Tr 1 0 0 1 33.75 51.96001 Tm (Care Homes for Older People)Tj /T1_0 11 Tf 0 Tr 1 0 0 1 483.75 52.97 Tm (Page )Tj 2 Tr 1 0 0 1 514.26996 52.97 Tm (6)Tj 0 Tr 1 0 0 1 521.26996 52.97 Tm ( of )Tj 2 Tr 1 0 0 1 539.56 52.97 Tm (26)Tj /T1_1 10 Tf 0 Tr 1 0 0 1 28.35001 37.61 Tm (\240)Tj /T1_0 12 Tf 1 0 0 1 28.35001 801.58997 Tm (\240)Tj /T1_0 10 Tf 1 0 0 1 28.35001 786.60004 Tm (\240)Tj /C2_0 14 Tf 1 0 0 1 28.35001 761.64996 Tm <003600580050005000440055005C>Tj /T1_0 12 Tf 1 0 0 1 28.35001 740.70001 Tm (This is an overview of what we found during the inspection.)Tj ET 0.99608 0.9451 0.76077 RG 20.58 w 31.2 720.21997 m 381.04999 720.21997 l S 1 1 1 RG 383.30002 720.21997 m 566.20001 720.21997 l S 0.99216 0.89804 0.5451 RG 2.25 w 28.99001 731.63995 m 568.40002 731.63995 l S 28.99001 708.81 m 568.40002 708.81 l S 30.07001 732.70996 m 30.07001 707.72998 l S 382.16998 732.70996 m 382.16998 707.72998 l S 567.32001 732.70996 m 567.32001 707.72998 l S BT /T1_0 12 Tf 1 0 0 1 34.05 715.45001 Tm (The quality rating for this )Tj 1 0 0 1 191.92 715.45001 Tm (care home)Tj 1 0 0 1 255.59 715.45001 Tm ( is:)Tj /TT0 12 Tf ( Two)Tj /T1_0 12 Tf ( star adequate service)Tj /C2_0 12 Tf 1 0 0 1 28.35001 683.31 Tm <0032005800550003004D00580047004A0048005000480051005700030049005200550003004800440046004B00030052005800570046005200500048001D>Tj /T1_0 10 Tf 1 0 0 1 212.28998 607.26996 Tm (Choice of home)Tj 1 0 0 1 164.41 567.01996 Tm (Health and personal care)Tj 1 0 0 1 145.17999 526.76996 Tm (Daily life and social activities)Tj 1 0 0 1 157.95 486.51999 Tm (Complaints and protection)Tj 1 0 0 1 226.36 446.26999 Tm (Environment)Tj 1 0 0 1 251.17 406.01999 Tm (Staffing)Tj 1 0 0 1 127.47 365.76999 Tm (Management and administration)Tj ET q 0.75227 0 0 0.75162 305.04999 300.32001 cm /Fm0 Do Q 1 1 1 RG 20.58 w 31.2 249.06998 m 567.84998 249.06998 l S 171.39 w 32.32001 150.84 m 566.71997 150.84 l S 0.99216 0.89804 0.5451 RG 2.25 w 31.2 237.65999 m 567.84998 237.65999 l S 30.12 237.65999 m 568.91998 237.65999 l S 30.12 64.02 m 568.91998 64.02 l S 31.2 238.73999 m 31.2 62.94 l S 567.84998 238.73999 m 567.84998 62.94 l S 0 0 0 RG 0.5 w BT /T1_0 12 Tf 2 Tr 1 0 0 1 34.05 244.3 Tm (How we did our inspection:)Tj 0 Tr 1 0 0 1 35.17 221.48 Tm (The quality rating for this service is )Tj /TT1 12 Tf (2 )Tj /T1_0 12 Tf (star. This means the people who use this service )Tj 1 0 0 1 35.17 206.90001 Tm (experience )Tj /TT2 12 Tf (good)Tj /T1_0 12 Tf ( outcomes.)Tj 1 0 0 1 35.17 192.31999 Tm (\240)Tj 1 0 0 1 35.17 177.73999 Tm (This was a statutory inspection required in accordance with the Care Sta\ ndards Act )Tj 1 0 0 1 35.17 163.14998 Tm (2000.)Tj 1 0 0 1 35.17 148.56999 Tm (\240)Tj 1 0 0 1 35.17 133.98999 Tm (This inspection was carried out by one inspector, but throughout the rep\ ort the term )Tj 1 0 0 1 35.17 119.42 Tm ('we' is used, to show that the report is the view of the Commission for \ Social Care )Tj 1 0 0 1 35.17 104.83 Tm (Inspection.)Tj 1 0 0 1 35.17 90.25 Tm (\240)Tj 1 0 0 1 35.17 75.68001 Tm (This inspection was unannounced; the inspector arrived at 10:00 on 8 May\ 2009, )Tj ET endstream endobj 2001 0 obj 3282 endobj 2002 0 obj<>stream 0.98431 0.78824 0.08627 RG 1 i 17.5 w 10 M 0 j 0 J []0 d 28.35001 55.27 m 568.34998 55.27 l S 0 0 0 rg 0 0 0 RG 0.5 w BT /T1_0 12 Tf 0 Tc 0 Tw 0 Ts 100 Tz 2 Tr 1 0 0 1 33.75 51.96001 Tm (Care Homes for Older People)Tj /T1_0 11 Tf 0 Tr 1 0 0 1 483.75 52.97 Tm (Page )Tj 2 Tr 1 0 0 1 514.26996 52.97 Tm (6)Tj 0 Tr 1 0 0 1 521.26996 52.97 Tm ( of )Tj 2 Tr 1 0 0 1 539.56 52.97 Tm (26)Tj /T1_1 10 Tf 0 Tr 1 0 0 1 28.35001 37.61 Tm (\240)Tj /T1_0 12 Tf 1 0 0 1 28.35001 801.58997 Tm (\240)Tj /T1_0 10 Tf 1 0 0 1 28.35001 786.60004 Tm (\240)Tj /C2_0 14 Tf 1 0 0 1 28.35001 761.64996 Tm <003600580050005000440055005C>Tj /T1_0 12 Tf 1 0 0 1 28.35001 740.70001 Tm (This is an overview of what we found during the inspection.)Tj ET 0.99608 0.9451 0.76077 RG 20.58 w 31.2 720.21997 m 381.04999 720.21997 l S 1 1 1 RG 383.30002 720.21997 m 566.20001 720.21997 l S 0.99216 0.89804 0.5451 RG 2.25 w 28.99001 731.63995 m 568.40002 731.63995 l S 28.99001 708.81 m 568.40002 708.81 l S 30.07001 732.70996 m 30.07001 707.72998 l S 382.16998 732.70996 m 382.16998 707.72998 l S 567.32001 732.70996 m 567.32001 707.72998 l S BT /T1_0 12 Tf 1 0 0 1 34.05 715.45001 Tm (The quality rating for this )Tj 1 0 0 1 191.92 715.45001 Tm (care home)Tj 1 0 0 1 255.59 715.45001 Tm ( is:)Tj /TT0 12 Tf ( Two)Tj /T1_0 12 Tf ( star adequate service)Tj /C2_0 12 Tf 1 0 0 1 28.35001 683.31 Tm <0032005800550003004D00580047004A0048005000480051005700030049005200550003004800440046004B00030052005800570046005200500048001D>Tj /T1_0 10 Tf 1 0 0 1 212.28998 607.26996 Tm (Choice of home)Tj 1 0 0 1 164.41 567.01996 Tm (Health and personal care)Tj 1 0 0 1 145.17999 526.76996 Tm (Daily life and social activities)Tj 1 0 0 1 157.95 486.51999 Tm (Complaints and protection)Tj 1 0 0 1 226.36 446.26999 Tm (Environment)Tj 1 0 0 1 251.17 406.01999 Tm (Staffing)Tj 1 0 0 1 127.47 365.76999 Tm (Management and administration)Tj ET q 0.75227 0 0 0.75162 305.04999 300.32001 cm /Fm0 Do Q 1 1 1 RG 20.58 w 31.2 249.06998 m 567.84998 249.06998 l S 171.39 w 32.32001 150.84 m 566.71997 150.84 l S 0.99216 0.89804 0.5451 RG 2.25 w 31.2 237.65999 m 567.84998 237.65999 l S 30.12 237.65999 m 568.91998 237.65999 l S 30.12 64.02 m 568.91998 64.02 l S 31.2 238.73999 m 31.2 62.94 l S 567.84998 238.73999 m 567.84998 62.94 l S 0 0 0 RG 0.5 w BT /T1_0 12 Tf 2 Tr 1 0 0 1 34.05 244.3 Tm (How we did our inspection:)Tj 0 Tr 1 0 0 1 35.17 221.48 Tm (The quality rating for this service is )Tj /TT1 12 Tf (2 )Tj /T1_0 12 Tf (star. This means the people who use this service )Tj 1 0 0 1 35.17 206.90001 Tm (experience )Tj /TT2 12 Tf (good)Tj /T1_0 12 Tf ( outcomes.)Tj 1 0 0 1 35.17 192.31999 Tm (\240)Tj 1 0 0 1 35.17 177.73999 Tm (This was a statutory inspection required in accordance with the Care Sta\ ndards Act )Tj 1 0 0 1 35.17 163.14998 Tm (2000.)Tj 1 0 0 1 35.17 148.56999 Tm (\240)Tj 1 0 0 1 35.17 133.98999 Tm (This inspection was carried out by one inspector, but throughout the rep\ ort the term )Tj 1 0 0 1 35.17 119.42 Tm ('we' is used, to show that the report is the view of the Commission for \ Social Care )Tj 1 0 0 1 35.17 104.83 Tm (Inspection.)Tj 1 0 0 1 35.17 90.25 Tm (\240)Tj 1 0 0 1 35.17 75.68001 Tm (This inspection was unannounced; the inspector arrived at 10:00 on 8 May\ 2009, )Tj ET endstream endobj 2003 0 obj 3283 endobj 2004 0 obj<>stream 0.98431 0.78824 0.08627 RG 1 i 17.5 w 10 M 0 j 0 J []0 d 28.35001 55.27 m 568.34998 55.27 l S 0 0 0 rg 0 0 0 RG 0.5 w BT /T1_0 12 Tf 0 Tc 0 Tw 0 Ts 100 Tz 2 Tr 1 0 0 1 33.75 51.96001 Tm (Care Homes for Older People)Tj /T1_0 11 Tf 0 Tr 1 0 0 1 483.75 52.97 Tm (Page )Tj 2 Tr 1 0 0 1 514.26996 52.97 Tm (6)Tj 0 Tr 1 0 0 1 521.26996 52.97 Tm ( of )Tj 2 Tr 1 0 0 1 539.56 52.97 Tm (26)Tj /T1_1 10 Tf 0 Tr 1 0 0 1 28.35001 37.61 Tm (\240)Tj /T1_0 12 Tf 1 0 0 1 28.35001 801.58997 Tm (\240)Tj /T1_0 10 Tf 1 0 0 1 28.35001 786.60004 Tm (\240)Tj /C2_0 14 Tf 1 0 0 1 28.35001 761.64996 Tm <003600580050005000440055005C>Tj /T1_0 12 Tf 1 0 0 1 28.35001 740.70001 Tm (This is an overview of what we found during the inspection.)Tj ET 0.99608 0.9451 0.76077 RG 20.58 w 31.2 720.21997 m 381.04999 720.21997 l S 1 1 1 RG 383.30002 720.21997 m 566.20001 720.21997 l S 0.99216 0.89804 0.5451 RG 2.25 w 28.99001 731.63995 m 568.40002 731.63995 l S 28.99001 708.81 m 568.40002 708.81 l S 30.07001 732.70996 m 30.07001 707.72998 l S 382.16998 732.70996 m 382.16998 707.72998 l S 567.32001 732.70996 m 567.32001 707.72998 l S BT /T1_0 12 Tf 1 0 0 1 34.05 715.45001 Tm (The quality rating for this )Tj 1 0 0 1 191.92 715.45001 Tm (care home)Tj 1 0 0 1 255.59 715.45001 Tm ( is:)Tj /TT0 12 Tf ( Two)Tj /T1_0 12 Tf ( star adequate service)Tj /C2_0 12 Tf 1 0 0 1 28.35001 683.31 Tm <0032005800550003004D00580047004A0048005000480051005700030049005200550003004800440046004B00030052005800570046005200500048001D>Tj /T1_0 10 Tf 1 0 0 1 212.28998 607.26996 Tm (Choice of home)Tj 1 0 0 1 164.41 567.01996 Tm (Health and personal care)Tj 1 0 0 1 145.17999 526.76996 Tm (Daily life and social activities)Tj 1 0 0 1 157.95 486.51999 Tm (Complaints and protection)Tj 1 0 0 1 226.36 446.26999 Tm (Environment)Tj 1 0 0 1 251.17 406.01999 Tm (Staffing)Tj 1 0 0 1 127.47 365.76999 Tm (Management and administration)Tj ET q 0.75227 0 0 0.75162 305.04999 300.32001 cm /Fm0 Do Q 1 1 1 RG 20.58 w 31.2 249.06998 m 567.84998 249.06998 l S 171.39 w 32.32001 150.84 m 566.71997 150.84 l S 0.99216 0.89804 0.5451 RG 2.25 w 31.2 237.65999 m 567.84998 237.65999 l S 30.12 237.65999 m 568.91998 237.65999 l S 30.12 64.02 m 568.91998 64.02 l S 31.2 238.73999 m 31.2 62.94 l S 567.84998 238.73999 m 567.84998 62.94 l S 0 0 0 RG 0.5 w BT /T1_0 12 Tf 2 Tr 1 0 0 1 34.05 244.3 Tm (How we did our inspection:)Tj 0 Tr 1 0 0 1 35.17 221.48 Tm (The quality rating for this service is )Tj /TT1 12 Tf (2 )Tj /T1_0 12 Tf (star. This means the people who use this service )Tj 1 0 0 1 35.17 206.90001 Tm (experience )Tj /TT2 12 Tf (good)Tj /T1_0 12 Tf ( outcomes.)Tj 1 0 0 1 35.17 192.31999 Tm (\240)Tj 1 0 0 1 35.17 177.73999 Tm (This was a statutory inspection required in accordance with the Care Sta\ ndards Act )Tj 1 0 0 1 35.17 163.14998 Tm (2000.)Tj 1 0 0 1 35.17 148.56999 Tm (\240)Tj 1 0 0 1 35.17 133.98999 Tm (This inspection was carried out by one inspector, but throughout the rep\ ort the term )Tj 1 0 0 1 35.17 119.42 Tm ('we' is used, to show that the report is the view of the Commission for \ Social Care )Tj 1 0 0 1 35.17 104.83 Tm (Inspection.)Tj 1 0 0 1 35.17 90.25 Tm (\240)Tj 1 0 0 1 35.17 75.68001 Tm (This inspection was unannounced; the inspector arrived at 10:00 on 8 May\ 2009, )Tj ET endstream endobj 2005 0 obj 3284 endobj 2006 0 obj<>stream 0.98431 0.78824 0.08627 RG 1 i 17.5 w 10 M 0 j 0 J []0 d 28.35001 55.27 m 568.34998 55.27 l S 0 0 0 rg 0 0 0 RG 0.5 w BT /T1_0 12 Tf 0 Tc 0 Tw 0 Ts 100 Tz 2 Tr 1 0 0 1 33.75 51.96001 Tm (Care Homes for Older People)Tj /T1_0 11 Tf 0 Tr 1 0 0 1 483.75 52.97 Tm (Page )Tj 2 Tr 1 0 0 1 514.26996 52.97 Tm (6)Tj 0 Tr 1 0 0 1 521.26996 52.97 Tm ( of )Tj 2 Tr 1 0 0 1 539.56 52.97 Tm (26)Tj /T1_1 10 Tf 0 Tr 1 0 0 1 28.35001 37.61 Tm (\240)Tj /T1_0 12 Tf 1 0 0 1 28.35001 801.58997 Tm (\240)Tj /T1_0 10 Tf 1 0 0 1 28.35001 786.60004 Tm (\240)Tj /C2_0 14 Tf 1 0 0 1 28.35001 761.64996 Tm <003600580050005000440055005C>Tj /T1_0 12 Tf 1 0 0 1 28.35001 740.70001 Tm (This is an overview of what we found during the inspection.)Tj ET 0.99608 0.9451 0.76077 RG 20.58 w 31.2 720.21997 m 381.04999 720.21997 l S 1 1 1 RG 383.30002 720.21997 m 566.20001 720.21997 l S 0.99216 0.89804 0.5451 RG 2.25 w 28.99001 731.63995 m 568.40002 731.63995 l S 28.99001 708.81 m 568.40002 708.81 l S 30.07001 732.70996 m 30.07001 707.72998 l S 382.16998 732.70996 m 382.16998 707.72998 l S 567.32001 732.70996 m 567.32001 707.72998 l S BT /T1_0 12 Tf 1 0 0 1 34.05 715.45001 Tm (The quality rating for this )Tj 1 0 0 1 191.92 715.45001 Tm (care home)Tj 1 0 0 1 255.59 715.45001 Tm ( is:)Tj /TT0 12 Tf ( Two)Tj /T1_0 12 Tf ( star adequate service)Tj /C2_0 12 Tf 1 0 0 1 28.35001 683.31 Tm <0032005800550003004D00580047004A0048005000480051005700030049005200550003004800440046004B00030052005800570046005200500048001D>Tj /T1_0 10 Tf 1 0 0 1 212.28998 607.26996 Tm (Choice of home)Tj 1 0 0 1 164.41 567.01996 Tm (Health and personal care)Tj 1 0 0 1 145.17999 526.76996 Tm (Daily life and social activities)Tj 1 0 0 1 157.95 486.51999 Tm (Complaints and protection)Tj 1 0 0 1 226.36 446.26999 Tm (Environment)Tj 1 0 0 1 251.17 406.01999 Tm (Staffing)Tj 1 0 0 1 127.47 365.76999 Tm (Management and administration)Tj ET q 0.75227 0 0 0.75162 305.04999 300.32001 cm /Fm0 Do Q 1 1 1 RG 20.58 w 31.2 249.06998 m 567.84998 249.06998 l S 171.39 w 32.32001 150.84 m 566.71997 150.84 l S 0.99216 0.89804 0.5451 RG 2.25 w 31.2 237.65999 m 567.84998 237.65999 l S 30.12 237.65999 m 568.91998 237.65999 l S 30.12 64.02 m 568.91998 64.02 l S 31.2 238.73999 m 31.2 62.94 l S 567.84998 238.73999 m 567.84998 62.94 l S 0 0 0 RG 0.5 w BT /T1_0 12 Tf 2 Tr 1 0 0 1 34.05 244.3 Tm (How we did our inspection:)Tj 0 Tr 1 0 0 1 35.17 221.48 Tm (The quality rating for this service is )Tj /TT1 12 Tf (2 )Tj /T1_0 12 Tf (star. This means the people who use this service )Tj 1 0 0 1 35.17 206.90001 Tm (experience )Tj /TT2 12 Tf (good)Tj /T1_0 12 Tf ( outcomes.)Tj 1 0 0 1 35.17 192.31999 Tm (\240)Tj 1 0 0 1 35.17 177.73999 Tm (This was a statutory inspection required in accordance with the Care Sta\ ndards Act )Tj 1 0 0 1 35.17 163.14998 Tm (2000.)Tj 1 0 0 1 35.17 148.56999 Tm (\240)Tj 1 0 0 1 35.17 133.98999 Tm (This inspection was carried out by one inspector, but throughout the rep\ ort the term )Tj 1 0 0 1 35.17 119.42 Tm ('we' is used, to show that the report is the view of the Commission for \ Social Care )Tj 1 0 0 1 35.17 104.83 Tm (Inspection.)Tj 1 0 0 1 35.17 90.25 Tm (\240)Tj 1 0 0 1 35.17 75.68001 Tm (This inspection was unannounced; the inspector arrived at 10:00 on 8 May\ 2009, )Tj ET endstream endobj 2007 0 obj 3285 endobj 2008 0 obj<>stream 0.98431 0.78824 0.08627 RG 1 i 17.5 w 10 M 0 j 0 J []0 d 28.35001 55.27 m 568.34998 55.27 l S 0 0 0 rg 0 0 0 RG 0.5 w BT /T1_0 12 Tf 0 Tc 0 Tw 0 Ts 100 Tz 2 Tr 1 0 0 1 33.75 51.96001 Tm (Care Homes for Older People)Tj /T1_0 11 Tf 0 Tr 1 0 0 1 483.75 52.97 Tm (Page )Tj 2 Tr 1 0 0 1 514.26996 52.97 Tm (6)Tj 0 Tr 1 0 0 1 521.26996 52.97 Tm ( of )Tj 2 Tr 1 0 0 1 539.56 52.97 Tm (26)Tj /T1_1 10 Tf 0 Tr 1 0 0 1 28.35001 37.61 Tm (\240)Tj /T1_0 12 Tf 1 0 0 1 28.35001 801.58997 Tm (\240)Tj /T1_0 10 Tf 1 0 0 1 28.35001 786.60004 Tm (\240)Tj /C2_0 14 Tf 1 0 0 1 28.35001 761.64996 Tm <003600580050005000440055005C>Tj /T1_0 12 Tf 1 0 0 1 28.35001 740.70001 Tm (This is an overview of what we found during the inspection.)Tj ET 0.99608 0.9451 0.76077 RG 20.58 w 31.2 720.21997 m 381.04999 720.21997 l S 1 1 1 RG 383.30002 720.21997 m 566.20001 720.21997 l S 0.99216 0.89804 0.5451 RG 2.25 w 28.99001 731.63995 m 568.40002 731.63995 l S 28.99001 708.81 m 568.40002 708.81 l S 30.07001 732.70996 m 30.07001 707.72998 l S 382.16998 732.70996 m 382.16998 707.72998 l S 567.32001 732.70996 m 567.32001 707.72998 l S BT /T1_0 12 Tf 1 0 0 1 34.05 715.45001 Tm (The quality rating for this )Tj 1 0 0 1 191.92 715.45001 Tm (care home)Tj 1 0 0 1 255.59 715.45001 Tm ( is:)Tj /TT0 12 Tf ( Two)Tj /T1_0 12 Tf ( star adequate service)Tj /C2_0 12 Tf 1 0 0 1 28.35001 683.31 Tm <0032005800550003004D00580047004A0048005000480051005700030049005200550003004800440046004B00030052005800570046005200500048001D>Tj /T1_0 10 Tf 1 0 0 1 212.28998 607.26996 Tm (Choice of home)Tj 1 0 0 1 164.41 567.01996 Tm (Health and personal care)Tj 1 0 0 1 145.17999 526.76996 Tm (Daily life and social activities)Tj 1 0 0 1 157.95 486.51999 Tm (Complaints and protection)Tj 1 0 0 1 226.36 446.26999 Tm (Environment)Tj 1 0 0 1 251.17 406.01999 Tm (Staffing)Tj 1 0 0 1 127.47 365.76999 Tm (Management and administration)Tj ET q 0.75227 0 0 0.75162 305.04999 300.32001 cm /Fm0 Do Q 1 1 1 RG 20.58 w 31.2 249.06998 m 567.84998 249.06998 l S 171.39 w 32.32001 150.84 m 566.71997 150.84 l S 0.99216 0.89804 0.5451 RG 2.25 w 31.2 237.65999 m 567.84998 237.65999 l S 30.12 237.65999 m 568.91998 237.65999 l S 30.12 64.02 m 568.91998 64.02 l S 31.2 238.73999 m 31.2 62.94 l S 567.84998 238.73999 m 567.84998 62.94 l S 0 0 0 RG 0.5 w BT /T1_0 12 Tf 2 Tr 1 0 0 1 34.05 244.3 Tm (How we did our inspection:)Tj 0 Tr 1 0 0 1 35.17 221.48 Tm (The quality rating for this service is )Tj /TT1 12 Tf (2 )Tj /T1_0 12 Tf (star. This means the people who use this service )Tj 1 0 0 1 35.17 206.90001 Tm (experience )Tj /TT2 12 Tf (good)Tj /T1_0 12 Tf ( outcomes.)Tj 1 0 0 1 35.17 192.31999 Tm (\240)Tj 1 0 0 1 35.17 177.73999 Tm (This was a statutory inspection required in accordance with the Care Sta\ ndards Act )Tj 1 0 0 1 35.17 163.14998 Tm (2000.)Tj 1 0 0 1 35.17 148.56999 Tm (\240)Tj 1 0 0 1 35.17 133.98999 Tm (This inspection was carried out by one inspector, but throughout the rep\ ort the term )Tj 1 0 0 1 35.17 119.42 Tm ('we' is used, to show that the report is the view of the Commission for \ Social Care )Tj 1 0 0 1 35.17 104.83 Tm (Inspection.)Tj 1 0 0 1 35.17 90.25 Tm (\240)Tj 1 0 0 1 35.17 75.68001 Tm (This inspection was unannounced; the inspector arrived at 10:00 on 8 May\ 2009, )Tj ET endstream endobj 2009 0 obj 3284 endobj 2010 0 obj<>stream 0.98431 0.78824 0.08627 RG 1 i 17.5 w 10 M 0 j 0 J []0 d 28.35001 55.27 m 568.34998 55.27 l S 0 0 0 rg 0 0 0 RG 0.5 w BT /T1_0 12 Tf 0 Tc 0 Tw 0 Ts 100 Tz 2 Tr 1 0 0 1 33.75 51.96001 Tm (Care Homes for Older People)Tj /T1_0 11 Tf 0 Tr 1 0 0 1 483.75 52.97 Tm (Page )Tj 2 Tr 1 0 0 1 514.26996 52.97 Tm (6)Tj 0 Tr 1 0 0 1 521.26996 52.97 Tm ( of )Tj 2 Tr 1 0 0 1 539.56 52.97 Tm (26)Tj /T1_1 10 Tf 0 Tr 1 0 0 1 28.35001 37.61 Tm (\240)Tj /T1_0 12 Tf 1 0 0 1 28.35001 801.58997 Tm (\240)Tj /T1_0 10 Tf 1 0 0 1 28.35001 786.60004 Tm (\240)Tj /C2_0 14 Tf 1 0 0 1 28.35001 761.64996 Tm <003600580050005000440055005C>Tj /T1_0 12 Tf 1 0 0 1 28.35001 740.70001 Tm (This is an overview of what we found during the inspection.)Tj ET 0.99608 0.9451 0.76077 RG 20.58 w 31.2 720.21997 m 381.04999 720.21997 l S 1 1 1 RG 383.30002 720.21997 m 566.20001 720.21997 l S 0.99216 0.89804 0.5451 RG 2.25 w 28.99001 731.63995 m 568.40002 731.63995 l S 28.99001 708.81 m 568.40002 708.81 l S 30.07001 732.70996 m 30.07001 707.72998 l S 382.16998 732.70996 m 382.16998 707.72998 l S 567.32001 732.70996 m 567.32001 707.72998 l S BT /T1_0 12 Tf 1 0 0 1 34.05 715.45001 Tm (The quality rating for this )Tj 1 0 0 1 191.92 715.45001 Tm (care home)Tj 1 0 0 1 255.59 715.45001 Tm ( is:)Tj /TT0 12 Tf ( Two)Tj /T1_0 12 Tf ( star dequate service)Tj /C2_0 12 Tf 1 0 0 1 28.35001 683.31 Tm <0032005800550003004D00580047004A0048005000480051005700030049005200550003004800440046004B00030052005800570046005200500048001D>Tj /T1_0 10 Tf 1 0 0 1 212.28998 607.26996 Tm (Choice of home)Tj 1 0 0 1 164.41 567.01996 Tm (Health and personal care)Tj 1 0 0 1 145.17999 526.76996 Tm (Daily life and social activities)Tj 1 0 0 1 157.95 486.51999 Tm (Complaints and protection)Tj 1 0 0 1 226.36 446.26999 Tm (Environment)Tj 1 0 0 1 251.17 406.01999 Tm (Staffing)Tj 1 0 0 1 127.47 365.76999 Tm (Management and administration)Tj ET q 0.75227 0 0 0.75162 305.04999 300.32001 cm /Fm0 Do Q 1 1 1 RG 20.58 w 31.2 249.06998 m 567.84998 249.06998 l S 171.39 w 32.32001 150.84 m 566.71997 150.84 l S 0.99216 0.89804 0.5451 RG 2.25 w 31.2 237.65999 m 567.84998 237.65999 l S 30.12 237.65999 m 568.91998 237.65999 l S 30.12 64.02 m 568.91998 64.02 l S 31.2 238.73999 m 31.2 62.94 l S 567.84998 238.73999 m 567.84998 62.94 l S 0 0 0 RG 0.5 w BT /T1_0 12 Tf 2 Tr 1 0 0 1 34.05 244.3 Tm (How we did our inspection:)Tj 0 Tr 1 0 0 1 35.17 221.48 Tm (The quality rating for this service is )Tj /TT1 12 Tf (2 )Tj /T1_0 12 Tf (star. This means the people who use this service )Tj 1 0 0 1 35.17 206.90001 Tm (experience )Tj /TT2 12 Tf (good)Tj /T1_0 12 Tf ( outcomes.)Tj 1 0 0 1 35.17 192.31999 Tm (\240)Tj 1 0 0 1 35.17 177.73999 Tm (This was a statutory inspection required in accordance with the Care Sta\ ndards Act )Tj 1 0 0 1 35.17 163.14998 Tm (2000.)Tj 1 0 0 1 35.17 148.56999 Tm (\240)Tj 1 0 0 1 35.17 133.98999 Tm (This inspection was carried out by one inspector, but throughout the rep\ ort the term )Tj 1 0 0 1 35.17 119.42 Tm ('we' is used, to show that the report is the view of the Commission for \ Social Care )Tj 1 0 0 1 35.17 104.83 Tm (Inspection.)Tj 1 0 0 1 35.17 90.25 Tm (\240)Tj 1 0 0 1 35.17 75.68001 Tm (This inspection was unannounced; the inspector arrived at 10:00 on 8 May\ 2009, )Tj ET endstream endobj 2011 0 obj 3283 endobj 2012 0 obj<>stream 0.98431 0.78824 0.08627 RG 1 i 17.5 w 10 M 0 j 0 J []0 d 28.35001 55.27 m 568.34998 55.27 l S 0 0 0 rg 0 0 0 RG 0.5 w BT /T1_0 12 Tf 0 Tc 0 Tw 0 Ts 100 Tz 2 Tr 1 0 0 1 33.75 51.96001 Tm (Care Homes for Older People)Tj /T1_0 11 Tf 0 Tr 1 0 0 1 483.75 52.97 Tm (Page )Tj 2 Tr 1 0 0 1 514.26996 52.97 Tm (6)Tj 0 Tr 1 0 0 1 521.26996 52.97 Tm ( of )Tj 2 Tr 1 0 0 1 539.56 52.97 Tm (26)Tj /T1_1 10 Tf 0 Tr 1 0 0 1 28.35001 37.61 Tm (\240)Tj /T1_0 12 Tf 1 0 0 1 28.35001 801.58997 Tm (\240)Tj /T1_0 10 Tf 1 0 0 1 28.35001 786.60004 Tm (\240)Tj /C2_0 14 Tf 1 0 0 1 28.35001 761.64996 Tm <003600580050005000440055005C>Tj /T1_0 12 Tf 1 0 0 1 28.35001 740.70001 Tm (This is an overview of what we found during the inspection.)Tj ET 0.99608 0.9451 0.76077 RG 20.58 w 31.2 720.21997 m 381.04999 720.21997 l S 1 1 1 RG 383.30002 720.21997 m 566.20001 720.21997 l S 0.99216 0.89804 0.5451 RG 2.25 w 28.99001 731.63995 m 568.40002 731.63995 l S 28.99001 708.81 m 568.40002 708.81 l S 30.07001 732.70996 m 30.07001 707.72998 l S 382.16998 732.70996 m 382.16998 707.72998 l S 567.32001 732.70996 m 567.32001 707.72998 l S BT /T1_0 12 Tf 1 0 0 1 34.05 715.45001 Tm (The quality rating for this )Tj 1 0 0 1 191.92 715.45001 Tm (care home)Tj 1 0 0 1 255.59 715.45001 Tm ( is:)Tj /TT0 12 Tf ( Two)Tj /T1_0 12 Tf ( star equate service)Tj /C2_0 12 Tf 1 0 0 1 28.35001 683.31 Tm <0032005800550003004D00580047004A0048005000480051005700030049005200550003004800440046004B00030052005800570046005200500048001D>Tj /T1_0 10 Tf 1 0 0 1 212.28998 607.26996 Tm (Choice of home)Tj 1 0 0 1 164.41 567.01996 Tm (Health and personal care)Tj 1 0 0 1 145.17999 526.76996 Tm (Daily life and social activities)Tj 1 0 0 1 157.95 486.51999 Tm (Complaints and protection)Tj 1 0 0 1 226.36 446.26999 Tm (Environment)Tj 1 0 0 1 251.17 406.01999 Tm (Staffing)Tj 1 0 0 1 127.47 365.76999 Tm (Management and administration)Tj ET q 0.75227 0 0 0.75162 305.04999 300.32001 cm /Fm0 Do Q 1 1 1 RG 20.58 w 31.2 249.06998 m 567.84998 249.06998 l S 171.39 w 32.32001 150.84 m 566.71997 150.84 l S 0.99216 0.89804 0.5451 RG 2.25 w 31.2 237.65999 m 567.84998 237.65999 l S 30.12 237.65999 m 568.91998 237.65999 l S 30.12 64.02 m 568.91998 64.02 l S 31.2 238.73999 m 31.2 62.94 l S 567.84998 238.73999 m 567.84998 62.94 l S 0 0 0 RG 0.5 w BT /T1_0 12 Tf 2 Tr 1 0 0 1 34.05 244.3 Tm (How we did our inspection:)Tj 0 Tr 1 0 0 1 35.17 221.48 Tm (The quality rating for this service is )Tj /TT1 12 Tf (2 )Tj /T1_0 12 Tf (star. This means the people who use this service )Tj 1 0 0 1 35.17 206.90001 Tm (experience )Tj /TT2 12 Tf (good)Tj /T1_0 12 Tf ( outcomes.)Tj 1 0 0 1 35.17 192.31999 Tm (\240)Tj 1 0 0 1 35.17 177.73999 Tm (This was a statutory inspection required in accordance with the Care Sta\ ndards Act )Tj 1 0 0 1 35.17 163.14998 Tm (2000.)Tj 1 0 0 1 35.17 148.56999 Tm (\240)Tj 1 0 0 1 35.17 133.98999 Tm (This inspection was carried out by one inspector, but throughout the rep\ ort the term )Tj 1 0 0 1 35.17 119.42 Tm ('we' is used, to show that the report is the view of the Commission for \ Social Care )Tj 1 0 0 1 35.17 104.83 Tm (Inspection.)Tj 1 0 0 1 35.17 90.25 Tm (\240)Tj 1 0 0 1 35.17 75.68001 Tm (This inspection was unannounced; the inspector arrived at 10:00 on 8 May\ 2009, )Tj ET endstream endobj 2013 0 obj 3282 endobj 2014 0 obj<>stream 0.98431 0.78824 0.08627 RG 1 i 17.5 w 10 M 0 j 0 J []0 d 28.35001 55.27 m 568.34998 55.27 l S 0 0 0 rg 0 0 0 RG 0.5 w BT /T1_0 12 Tf 0 Tc 0 Tw 0 Ts 100 Tz 2 Tr 1 0 0 1 33.75 51.96001 Tm (Care Homes for Older People)Tj /T1_0 11 Tf 0 Tr 1 0 0 1 483.75 52.97 Tm (Page )Tj 2 Tr 1 0 0 1 514.26996 52.97 Tm (6)Tj 0 Tr 1 0 0 1 521.26996 52.97 Tm ( of )Tj 2 Tr 1 0 0 1 539.56 52.97 Tm (26)Tj /T1_1 10 Tf 0 Tr 1 0 0 1 28.35001 37.61 Tm (\240)Tj /T1_0 12 Tf 1 0 0 1 28.35001 801.58997 Tm (\240)Tj /T1_0 10 Tf 1 0 0 1 28.35001 786.60004 Tm (\240)Tj /C2_0 14 Tf 1 0 0 1 28.35001 761.64996 Tm <003600580050005000440055005C>Tj /T1_0 12 Tf 1 0 0 1 28.35001 740.70001 Tm (This is an overview of what we found during the inspection.)Tj ET 0.99608 0.9451 0.76077 RG 20.58 w 31.2 720.21997 m 381.04999 720.21997 l S 1 1 1 RG 383.30002 720.21997 m 566.20001 720.21997 l S 0.99216 0.89804 0.5451 RG 2.25 w 28.99001 731.63995 m 568.40002 731.63995 l S 28.99001 708.81 m 568.40002 708.81 l S 30.07001 732.70996 m 30.07001 707.72998 l S 382.16998 732.70996 m 382.16998 707.72998 l S 567.32001 732.70996 m 567.32001 707.72998 l S BT /T1_0 12 Tf 1 0 0 1 34.05 715.45001 Tm (The quality rating for this )Tj 1 0 0 1 191.92 715.45001 Tm (care home)Tj 1 0 0 1 255.59 715.45001 Tm ( is:)Tj /TT0 12 Tf ( Two)Tj /T1_0 12 Tf ( star quate service)Tj /C2_0 12 Tf 1 0 0 1 28.35001 683.31 Tm <0032005800550003004D00580047004A0048005000480051005700030049005200550003004800440046004B00030052005800570046005200500048001D>Tj /T1_0 10 Tf 1 0 0 1 212.28998 607.26996 Tm (Choice of home)Tj 1 0 0 1 164.41 567.01996 Tm (Health and personal care)Tj 1 0 0 1 145.17999 526.76996 Tm (Daily life and social activities)Tj 1 0 0 1 157.95 486.51999 Tm (Complaints and protection)Tj 1 0 0 1 226.36 446.26999 Tm (Environment)Tj 1 0 0 1 251.17 406.01999 Tm (Staffing)Tj 1 0 0 1 127.47 365.76999 Tm (Management and administration)Tj ET q 0.75227 0 0 0.75162 305.04999 300.32001 cm /Fm0 Do Q 1 1 1 RG 20.58 w 31.2 249.06998 m 567.84998 249.06998 l S 171.39 w 32.32001 150.84 m 566.71997 150.84 l S 0.99216 0.89804 0.5451 RG 2.25 w 31.2 237.65999 m 567.84998 237.65999 l S 30.12 237.65999 m 568.91998 237.65999 l S 30.12 64.02 m 568.91998 64.02 l S 31.2 238.73999 m 31.2 62.94 l S 567.84998 238.73999 m 567.84998 62.94 l S 0 0 0 RG 0.5 w BT /T1_0 12 Tf 2 Tr 1 0 0 1 34.05 244.3 Tm (How we did our inspection:)Tj 0 Tr 1 0 0 1 35.17 221.48 Tm (The quality rating for this service is )Tj /TT1 12 Tf (2 )Tj /T1_0 12 Tf (star. This means the people who use this service )Tj 1 0 0 1 35.17 206.90001 Tm (experience )Tj /TT2 12 Tf (good)Tj /T1_0 12 Tf ( outcomes.)Tj 1 0 0 1 35.17 192.31999 Tm (\240)Tj 1 0 0 1 35.17 177.73999 Tm (This was a statutory inspection required in accordance with the Care Sta\ ndards Act )Tj 1 0 0 1 35.17 163.14998 Tm (2000.)Tj 1 0 0 1 35.17 148.56999 Tm (\240)Tj 1 0 0 1 35.17 133.98999 Tm (This inspection was carried out by one inspector, but throughout the rep\ ort the term )Tj 1 0 0 1 35.17 119.42 Tm ('we' is used, to show that the report is the view of the Commission for \ Social Care )Tj 1 0 0 1 35.17 104.83 Tm (Inspection.)Tj 1 0 0 1 35.17 90.25 Tm (\240)Tj 1 0 0 1 35.17 75.68001 Tm (This inspection was unannounced; the inspector arrived at 10:00 on 8 May\ 2009, )Tj ET endstream endobj 2015 0 obj 3281 endobj 2016 0 obj<>stream 0.98431 0.78824 0.08627 RG 1 i 17.5 w 10 M 0 j 0 J []0 d 28.35001 55.27 m 568.34998 55.27 l S 0 0 0 rg 0 0 0 RG 0.5 w BT /T1_0 12 Tf 0 Tc 0 Tw 0 Ts 100 Tz 2 Tr 1 0 0 1 33.75 51.96001 Tm (Care Homes for Older People)Tj /T1_0 11 Tf 0 Tr 1 0 0 1 483.75 52.97 Tm (Page )Tj 2 Tr 1 0 0 1 514.26996 52.97 Tm (6)Tj 0 Tr 1 0 0 1 521.26996 52.97 Tm ( of )Tj 2 Tr 1 0 0 1 539.56 52.97 Tm (26)Tj /T1_1 10 Tf 0 Tr 1 0 0 1 28.35001 37.61 Tm (\240)Tj /T1_0 12 Tf 1 0 0 1 28.35001 801.58997 Tm (\240)Tj /T1_0 10 Tf 1 0 0 1 28.35001 786.60004 Tm (\240)Tj /C2_0 14 Tf 1 0 0 1 28.35001 761.64996 Tm <003600580050005000440055005C>Tj /T1_0 12 Tf 1 0 0 1 28.35001 740.70001 Tm (This is an overview of what we found during the inspection.)Tj ET 0.99608 0.9451 0.76077 RG 20.58 w 31.2 720.21997 m 381.04999 720.21997 l S 1 1 1 RG 383.30002 720.21997 m 566.20001 720.21997 l S 0.99216 0.89804 0.5451 RG 2.25 w 28.99001 731.63995 m 568.40002 731.63995 l S 28.99001 708.81 m 568.40002 708.81 l S 30.07001 732.70996 m 30.07001 707.72998 l S 382.16998 732.70996 m 382.16998 707.72998 l S 567.32001 732.70996 m 567.32001 707.72998 l S BT /T1_0 12 Tf 1 0 0 1 34.05 715.45001 Tm (The quality rating for this )Tj 1 0 0 1 191.92 715.45001 Tm (care home)Tj 1 0 0 1 255.59 715.45001 Tm ( is:)Tj /TT0 12 Tf ( Two)Tj /T1_0 12 Tf ( star uate service)Tj /C2_0 12 Tf 1 0 0 1 28.35001 683.31 Tm <0032005800550003004D00580047004A0048005000480051005700030049005200550003004800440046004B00030052005800570046005200500048001D>Tj /T1_0 10 Tf 1 0 0 1 212.28998 607.26996 Tm (Choice of home)Tj 1 0 0 1 164.41 567.01996 Tm (Health and personal care)Tj 1 0 0 1 145.17999 526.76996 Tm (Daily life and social activities)Tj 1 0 0 1 157.95 486.51999 Tm (Complaints and protection)Tj 1 0 0 1 226.36 446.26999 Tm (Environment)Tj 1 0 0 1 251.17 406.01999 Tm (Staffing)Tj 1 0 0 1 127.47 365.76999 Tm (Management and administration)Tj ET q 0.75227 0 0 0.75162 305.04999 300.32001 cm /Fm0 Do Q 1 1 1 RG 20.58 w 31.2 249.06998 m 567.84998 249.06998 l S 171.39 w 32.32001 150.84 m 566.71997 150.84 l S 0.99216 0.89804 0.5451 RG 2.25 w 31.2 237.65999 m 567.84998 237.65999 l S 30.12 237.65999 m 568.91998 237.65999 l S 30.12 64.02 m 568.91998 64.02 l S 31.2 238.73999 m 31.2 62.94 l S 567.84998 238.73999 m 567.84998 62.94 l S 0 0 0 RG 0.5 w BT /T1_0 12 Tf 2 Tr 1 0 0 1 34.05 244.3 Tm (How we did our inspection:)Tj 0 Tr 1 0 0 1 35.17 221.48 Tm (The quality rating for this service is )Tj /TT1 12 Tf (2 )Tj /T1_0 12 Tf (star. This means the people who use this service )Tj 1 0 0 1 35.17 206.90001 Tm (experience )Tj /TT2 12 Tf (good)Tj /T1_0 12 Tf ( outcomes.)Tj 1 0 0 1 35.17 192.31999 Tm (\240)Tj 1 0 0 1 35.17 177.73999 Tm (This was a statutory inspection required in accordance with the Care Sta\ ndards Act )Tj 1 0 0 1 35.17 163.14998 Tm (2000.)Tj 1 0 0 1 35.17 148.56999 Tm (\240)Tj 1 0 0 1 35.17 133.98999 Tm (This inspection was carried out by one inspector, but throughout the rep\ ort the term )Tj 1 0 0 1 35.17 119.42 Tm ('we' is used, to show that the report is the view of the Commission for \ Social Care )Tj 1 0 0 1 35.17 104.83 Tm (Inspection.)Tj 1 0 0 1 35.17 90.25 Tm (\240)Tj 1 0 0 1 35.17 75.68001 Tm (This inspection was unannounced; the inspector arrived at 10:00 on 8 May\ 2009, )Tj ET endstream endobj 2017 0 obj 3280 endobj 2018 0 obj<>stream 0.98431 0.78824 0.08627 RG 1 i 17.5 w 10 M 0 j 0 J []0 d 28.35001 55.27 m 568.34998 55.27 l S 0 0 0 rg 0 0 0 RG 0.5 w BT /T1_0 12 Tf 0 Tc 0 Tw 0 Ts 100 Tz 2 Tr 1 0 0 1 33.75 51.96001 Tm (Care Homes for Older People)Tj /T1_0 11 Tf 0 Tr 1 0 0 1 483.75 52.97 Tm (Page )Tj 2 Tr 1 0 0 1 514.26996 52.97 Tm (6)Tj 0 Tr 1 0 0 1 521.26996 52.97 Tm ( of )Tj 2 Tr 1 0 0 1 539.56 52.97 Tm (26)Tj /T1_1 10 Tf 0 Tr 1 0 0 1 28.35001 37.61 Tm (\240)Tj /T1_0 12 Tf 1 0 0 1 28.35001 801.58997 Tm (\240)Tj /T1_0 10 Tf 1 0 0 1 28.35001 786.60004 Tm (\240)Tj /C2_0 14 Tf 1 0 0 1 28.35001 761.64996 Tm <003600580050005000440055005C>Tj /T1_0 12 Tf 1 0 0 1 28.35001 740.70001 Tm (This is an overview of what we found during the inspection.)Tj ET 0.99608 0.9451 0.76077 RG 20.58 w 31.2 720.21997 m 381.04999 720.21997 l S 1 1 1 RG 383.30002 720.21997 m 566.20001 720.21997 l S 0.99216 0.89804 0.5451 RG 2.25 w 28.99001 731.63995 m 568.40002 731.63995 l S 28.99001 708.81 m 568.40002 708.81 l S 30.07001 732.70996 m 30.07001 707.72998 l S 382.16998 732.70996 m 382.16998 707.72998 l S 567.32001 732.70996 m 567.32001 707.72998 l S BT /T1_0 12 Tf 1 0 0 1 34.05 715.45001 Tm (The quality rating for this )Tj 1 0 0 1 191.92 715.45001 Tm (care home)Tj 1 0 0 1 255.59 715.45001 Tm ( is:)Tj /TT0 12 Tf ( Two)Tj /T1_0 12 Tf ( star ate service)Tj /C2_0 12 Tf 1 0 0 1 28.35001 683.31 Tm <0032005800550003004D00580047004A0048005000480051005700030049005200550003004800440046004B00030052005800570046005200500048001D>Tj /T1_0 10 Tf 1 0 0 1 212.28998 607.26996 Tm (Choice of home)Tj 1 0 0 1 164.41 567.01996 Tm (Health and personal care)Tj 1 0 0 1 145.17999 526.76996 Tm (Daily life and social activities)Tj 1 0 0 1 157.95 486.51999 Tm (Complaints and protection)Tj 1 0 0 1 226.36 446.26999 Tm (Environment)Tj 1 0 0 1 251.17 406.01999 Tm (Staffing)Tj 1 0 0 1 127.47 365.76999 Tm (Management and administration)Tj ET q 0.75227 0 0 0.75162 305.04999 300.32001 cm /Fm0 Do Q 1 1 1 RG 20.58 w 31.2 249.06998 m 567.84998 249.06998 l S 171.39 w 32.32001 150.84 m 566.71997 150.84 l S 0.99216 0.89804 0.5451 RG 2.25 w 31.2 237.65999 m 567.84998 237.65999 l S 30.12 237.65999 m 568.91998 237.65999 l S 30.12 64.02 m 568.91998 64.02 l S 31.2 238.73999 m 31.2 62.94 l S 567.84998 238.73999 m 567.84998 62.94 l S 0 0 0 RG 0.5 w BT /T1_0 12 Tf 2 Tr 1 0 0 1 34.05 244.3 Tm (How we did our inspection:)Tj 0 Tr 1 0 0 1 35.17 221.48 Tm (The quality rating for this service is )Tj /TT1 12 Tf (2 )Tj /T1_0 12 Tf (star. This means the people who use this service )Tj 1 0 0 1 35.17 206.90001 Tm (experience )Tj /TT2 12 Tf (good)Tj /T1_0 12 Tf ( outcomes.)Tj 1 0 0 1 35.17 192.31999 Tm (\240)Tj 1 0 0 1 35.17 177.73999 Tm (This was a statutory inspection required in accordance with the Care Sta\ ndards Act )Tj 1 0 0 1 35.17 163.14998 Tm (2000.)Tj 1 0 0 1 35.17 148.56999 Tm (\240)Tj 1 0 0 1 35.17 133.98999 Tm (This inspection was carried out by one inspector, but throughout the rep\ ort the term )Tj 1 0 0 1 35.17 119.42 Tm ('we' is used, to show that the report is the view of the Commission for \ Social Care )Tj 1 0 0 1 35.17 104.83 Tm (Inspection.)Tj 1 0 0 1 35.17 90.25 Tm (\240)Tj 1 0 0 1 35.17 75.68001 Tm (This inspection was unannounced; the inspector arrived at 10:00 on 8 May\ 2009, )Tj ET endstream endobj 2019 0 obj 3279 endobj 2020 0 obj<>stream 0.98431 0.78824 0.08627 RG 1 i 17.5 w 10 M 0 j 0 J []0 d 28.35001 55.27 m 568.34998 55.27 l S 0 0 0 rg 0 0 0 RG 0.5 w BT /T1_0 12 Tf 0 Tc 0 Tw 0 Ts 100 Tz 2 Tr 1 0 0 1 33.75 51.96001 Tm (Care Homes for Older People)Tj /T1_0 11 Tf 0 Tr 1 0 0 1 483.75 52.97 Tm (Page )Tj 2 Tr 1 0 0 1 514.26996 52.97 Tm (6)Tj 0 Tr 1 0 0 1 521.26996 52.97 Tm ( of )Tj 2 Tr 1 0 0 1 539.56 52.97 Tm (26)Tj /T1_1 10 Tf 0 Tr 1 0 0 1 28.35001 37.61 Tm (\240)Tj /T1_0 12 Tf 1 0 0 1 28.35001 801.58997 Tm (\240)Tj /T1_0 10 Tf 1 0 0 1 28.35001 786.60004 Tm (\240)Tj /C2_0 14 Tf 1 0 0 1 28.35001 761.64996 Tm <003600580050005000440055005C>Tj /T1_0 12 Tf 1 0 0 1 28.35001 740.70001 Tm (This is an overview of what we found during the inspection.)Tj ET 0.99608 0.9451 0.76077 RG 20.58 w 31.2 720.21997 m 381.04999 720.21997 l S 1 1 1 RG 383.30002 720.21997 m 566.20001 720.21997 l S 0.99216 0.89804 0.5451 RG 2.25 w 28.99001 731.63995 m 568.40002 731.63995 l S 28.99001 708.81 m 568.40002 708.81 l S 30.07001 732.70996 m 30.07001 707.72998 l S 382.16998 732.70996 m 382.16998 707.72998 l S 567.32001 732.70996 m 567.32001 707.72998 l S BT /T1_0 12 Tf 1 0 0 1 34.05 715.45001 Tm (The quality rating for this )Tj 1 0 0 1 191.92 715.45001 Tm (care home)Tj 1 0 0 1 255.59 715.45001 Tm ( is:)Tj /TT0 12 Tf ( Two)Tj /T1_0 12 Tf ( star te service)Tj /C2_0 12 Tf 1 0 0 1 28.35001 683.31 Tm <0032005800550003004D00580047004A0048005000480051005700030049005200550003004800440046004B00030052005800570046005200500048001D>Tj /T1_0 10 Tf 1 0 0 1 212.28998 607.26996 Tm (Choice of home)Tj 1 0 0 1 164.41 567.01996 Tm (Health and personal care)Tj 1 0 0 1 145.17999 526.76996 Tm (Daily life and social activities)Tj 1 0 0 1 157.95 486.51999 Tm (Complaints and protection)Tj 1 0 0 1 226.36 446.26999 Tm (Environment)Tj 1 0 0 1 251.17 406.01999 Tm (Staffing)Tj 1 0 0 1 127.47 365.76999 Tm (Management and administration)Tj ET q 0.75227 0 0 0.75162 305.04999 300.32001 cm /Fm0 Do Q 1 1 1 RG 20.58 w 31.2 249.06998 m 567.84998 249.06998 l S 171.39 w 32.32001 150.84 m 566.71997 150.84 l S 0.99216 0.89804 0.5451 RG 2.25 w 31.2 237.65999 m 567.84998 237.65999 l S 30.12 237.65999 m 568.91998 237.65999 l S 30.12 64.02 m 568.91998 64.02 l S 31.2 238.73999 m 31.2 62.94 l S 567.84998 238.73999 m 567.84998 62.94 l S 0 0 0 RG 0.5 w BT /T1_0 12 Tf 2 Tr 1 0 0 1 34.05 244.3 Tm (How we did our inspection:)Tj 0 Tr 1 0 0 1 35.17 221.48 Tm (The quality rating for this service is )Tj /TT1 12 Tf (2 )Tj /T1_0 12 Tf (star. This means the people who use this service )Tj 1 0 0 1 35.17 206.90001 Tm (experience )Tj /TT2 12 Tf (good)Tj /T1_0 12 Tf ( outcomes.)Tj 1 0 0 1 35.17 192.31999 Tm (\240)Tj 1 0 0 1 35.17 177.73999 Tm (This was a statutory inspection required in accordance with the Care Sta\ ndards Act )Tj 1 0 0 1 35.17 163.14998 Tm (2000.)Tj 1 0 0 1 35.17 148.56999 Tm (\240)Tj 1 0 0 1 35.17 133.98999 Tm (This inspection was carried out by one inspector, but throughout the rep\ ort the term )Tj 1 0 0 1 35.17 119.42 Tm ('we' is used, to show that the report is the view of the Commission for \ Social Care )Tj 1 0 0 1 35.17 104.83 Tm (Inspection.)Tj 1 0 0 1 35.17 90.25 Tm (\240)Tj 1 0 0 1 35.17 75.68001 Tm (This inspection was unannounced; the inspector arrived at 10:00 on 8 May\ 2009, )Tj ET endstream endobj 2021 0 obj 3278 endobj 2022 0 obj<>stream 0.98431 0.78824 0.08627 RG 1 i 17.5 w 10 M 0 j 0 J []0 d 28.35001 55.27 m 568.34998 55.27 l S 0 0 0 rg 0 0 0 RG 0.5 w BT /T1_0 12 Tf 0 Tc 0 Tw 0 Ts 100 Tz 2 Tr 1 0 0 1 33.75 51.96001 Tm (Care Homes for Older People)Tj /T1_0 11 Tf 0 Tr 1 0 0 1 483.75 52.97 Tm (Page )Tj 2 Tr 1 0 0 1 514.26996 52.97 Tm (6)Tj 0 Tr 1 0 0 1 521.26996 52.97 Tm ( of )Tj 2 Tr 1 0 0 1 539.56 52.97 Tm (26)Tj /T1_1 10 Tf 0 Tr 1 0 0 1 28.35001 37.61 Tm (\240)Tj /T1_0 12 Tf 1 0 0 1 28.35001 801.58997 Tm (\240)Tj /T1_0 10 Tf 1 0 0 1 28.35001 786.60004 Tm (\240)Tj /C2_0 14 Tf 1 0 0 1 28.35001 761.64996 Tm <003600580050005000440055005C>Tj /T1_0 12 Tf 1 0 0 1 28.35001 740.70001 Tm (This is an overview of what we found during the inspection.)Tj ET 0.99608 0.9451 0.76077 RG 20.58 w 31.2 720.21997 m 381.04999 720.21997 l S 1 1 1 RG 383.30002 720.21997 m 566.20001 720.21997 l S 0.99216 0.89804 0.5451 RG 2.25 w 28.99001 731.63995 m 568.40002 731.63995 l S 28.99001 708.81 m 568.40002 708.81 l S 30.07001 732.70996 m 30.07001 707.72998 l S 382.16998 732.70996 m 382.16998 707.72998 l S 567.32001 732.70996 m 567.32001 707.72998 l S BT /T1_0 12 Tf 1 0 0 1 34.05 715.45001 Tm (The quality rating for this )Tj 1 0 0 1 191.92 715.45001 Tm (care home)Tj 1 0 0 1 255.59 715.45001 Tm ( is:)Tj /TT0 12 Tf ( Two)Tj /T1_0 12 Tf ( star e service)Tj /C2_0 12 Tf 1 0 0 1 28.35001 683.31 Tm <0032005800550003004D00580047004A0048005000480051005700030049005200550003004800440046004B00030052005800570046005200500048001D>Tj /T1_0 10 Tf 1 0 0 1 212.28998 607.26996 Tm (Choice of home)Tj 1 0 0 1 164.41 567.01996 Tm (Health and personal care)Tj 1 0 0 1 145.17999 526.76996 Tm (Daily life and social activities)Tj 1 0 0 1 157.95 486.51999 Tm (Complaints and protection)Tj 1 0 0 1 226.36 446.26999 Tm (Environment)Tj 1 0 0 1 251.17 406.01999 Tm (Staffing)Tj 1 0 0 1 127.47 365.76999 Tm (Management and administration)Tj ET q 0.75227 0 0 0.75162 305.04999 300.32001 cm /Fm0 Do Q 1 1 1 RG 20.58 w 31.2 249.06998 m 567.84998 249.06998 l S 171.39 w 32.32001 150.84 m 566.71997 150.84 l S 0.99216 0.89804 0.5451 RG 2.25 w 31.2 237.65999 m 567.84998 237.65999 l S 30.12 237.65999 m 568.91998 237.65999 l S 30.12 64.02 m 568.91998 64.02 l S 31.2 238.73999 m 31.2 62.94 l S 567.84998 238.73999 m 567.84998 62.94 l S 0 0 0 RG 0.5 w BT /T1_0 12 Tf 2 Tr 1 0 0 1 34.05 244.3 Tm (How we did our inspection:)Tj 0 Tr 1 0 0 1 35.17 221.48 Tm (The quality rating for this service is )Tj /TT1 12 Tf (2 )Tj /T1_0 12 Tf (star. This means the people who use this service )Tj 1 0 0 1 35.17 206.90001 Tm (experience )Tj /TT2 12 Tf (good)Tj /T1_0 12 Tf ( outcomes.)Tj 1 0 0 1 35.17 192.31999 Tm (\240)Tj 1 0 0 1 35.17 177.73999 Tm (This was a statutory inspection required in accordance with the Care Sta\ ndards Act )Tj 1 0 0 1 35.17 163.14998 Tm (2000.)Tj 1 0 0 1 35.17 148.56999 Tm (\240)Tj 1 0 0 1 35.17 133.98999 Tm (This inspection was carried out by one inspector, but throughout the rep\ ort the term )Tj 1 0 0 1 35.17 119.42 Tm ('we' is used, to show that the report is the view of the Commission for \ Social Care )Tj 1 0 0 1 35.17 104.83 Tm (Inspection.)Tj 1 0 0 1 35.17 90.25 Tm (\240)Tj 1 0 0 1 35.17 75.68001 Tm (This inspection was unannounced; the inspector arrived at 10:00 on 8 May\ 2009, )Tj ET endstream endobj 2023 0 obj 3277 endobj 2024 0 obj<>stream 0.98431 0.78824 0.08627 RG 1 i 17.5 w 10 M 0 j 0 J []0 d 28.35001 55.27 m 568.34998 55.27 l S 0 0 0 rg 0 0 0 RG 0.5 w BT /T1_0 12 Tf 0 Tc 0 Tw 0 Ts 100 Tz 2 Tr 1 0 0 1 33.75 51.96001 Tm (Care Homes for Older People)Tj /T1_0 11 Tf 0 Tr 1 0 0 1 483.75 52.97 Tm (Page )Tj 2 Tr 1 0 0 1 514.26996 52.97 Tm (6)Tj 0 Tr 1 0 0 1 521.26996 52.97 Tm ( of )Tj 2 Tr 1 0 0 1 539.56 52.97 Tm (26)Tj /T1_1 10 Tf 0 Tr 1 0 0 1 28.35001 37.61 Tm (\240)Tj /T1_0 12 Tf 1 0 0 1 28.35001 801.58997 Tm (\240)Tj /T1_0 10 Tf 1 0 0 1 28.35001 786.60004 Tm (\240)Tj /C2_0 14 Tf 1 0 0 1 28.35001 761.64996 Tm <003600580050005000440055005C>Tj /T1_0 12 Tf 1 0 0 1 28.35001 740.70001 Tm (This is an overview of what we found during the inspection.)Tj ET 0.99608 0.9451 0.76077 RG 20.58 w 31.2 720.21997 m 381.04999 720.21997 l S 1 1 1 RG 383.30002 720.21997 m 566.20001 720.21997 l S 0.99216 0.89804 0.5451 RG 2.25 w 28.99001 731.63995 m 568.40002 731.63995 l S 28.99001 708.81 m 568.40002 708.81 l S 30.07001 732.70996 m 30.07001 707.72998 l S 382.16998 732.70996 m 382.16998 707.72998 l S 567.32001 732.70996 m 567.32001 707.72998 l S BT /T1_0 12 Tf 1 0 0 1 34.05 715.45001 Tm (The quality rating for this )Tj 1 0 0 1 191.92 715.45001 Tm (care home)Tj 1 0 0 1 255.59 715.45001 Tm ( is:)Tj /TT0 12 Tf ( Two)Tj /T1_0 12 Tf ( star service)Tj /C2_0 12 Tf 1 0 0 1 28.35001 683.31 Tm <0032005800550003004D00580047004A0048005000480051005700030049005200550003004800440046004B00030052005800570046005200500048001D>Tj /T1_0 10 Tf 1 0 0 1 212.28998 607.26996 Tm (Choice of home)Tj 1 0 0 1 164.41 567.01996 Tm (Health and personal care)Tj 1 0 0 1 145.17999 526.76996 Tm (Daily life and social activities)Tj 1 0 0 1 157.95 486.51999 Tm (Complaints and protection)Tj 1 0 0 1 226.36 446.26999 Tm (Environment)Tj 1 0 0 1 251.17 406.01999 Tm (Staffing)Tj 1 0 0 1 127.47 365.76999 Tm (Management and administration)Tj ET q 0.75227 0 0 0.75162 305.04999 300.32001 cm /Fm0 Do Q 1 1 1 RG 20.58 w 31.2 249.06998 m 567.84998 249.06998 l S 171.39 w 32.32001 150.84 m 566.71997 150.84 l S 0.99216 0.89804 0.5451 RG 2.25 w 31.2 237.65999 m 567.84998 237.65999 l S 30.12 237.65999 m 568.91998 237.65999 l S 30.12 64.02 m 568.91998 64.02 l S 31.2 238.73999 m 31.2 62.94 l S 567.84998 238.73999 m 567.84998 62.94 l S 0 0 0 RG 0.5 w BT /T1_0 12 Tf 2 Tr 1 0 0 1 34.05 244.3 Tm (How we did our inspection:)Tj 0 Tr 1 0 0 1 35.17 221.48 Tm (The quality rating for this service is )Tj /TT1 12 Tf (2 )Tj /T1_0 12 Tf (star. This means the people who use this service )Tj 1 0 0 1 35.17 206.90001 Tm (experience )Tj /TT2 12 Tf (good)Tj /T1_0 12 Tf ( outcomes.)Tj 1 0 0 1 35.17 192.31999 Tm (\240)Tj 1 0 0 1 35.17 177.73999 Tm (This was a statutory inspection required in accordance with the Care Sta\ ndards Act )Tj 1 0 0 1 35.17 163.14998 Tm (2000.)Tj 1 0 0 1 35.17 148.56999 Tm (\240)Tj 1 0 0 1 35.17 133.98999 Tm (This inspection was carried out by one inspector, but throughout the rep\ ort the term )Tj 1 0 0 1 35.17 119.42 Tm ('we' is used, to show that the report is the view of the Commission for \ Social Care )Tj 1 0 0 1 35.17 104.83 Tm (Inspection.)Tj 1 0 0 1 35.17 90.25 Tm (\240)Tj 1 0 0 1 35.17 75.68001 Tm (This inspection was unannounced; the inspector arrived at 10:00 on 8 May\ 2009, )Tj ET endstream endobj 2025 0 obj 3311 endobj 2026 0 obj<>stream 0.98431 0.78824 0.08627 RG 1 i 17.5 w 10 M 0 j 0 J []0 d 28.35001 55.27 m 568.34998 55.27 l S 0 0 0 rg 0 0 0 RG 0.5 w BT /T1_0 12 Tf 0 Tc 0 Tw 0 Ts 100 Tz 2 Tr 1 0 0 1 33.75 51.96001 Tm (Care Homes for Older People)Tj /T1_0 11 Tf 0 Tr 1 0 0 1 483.75 52.97 Tm (Page )Tj 2 Tr 1 0 0 1 514.26996 52.97 Tm (6)Tj 0 Tr 1 0 0 1 521.26996 52.97 Tm ( of )Tj 2 Tr 1 0 0 1 539.56 52.97 Tm (26)Tj /T1_1 10 Tf 0 Tr 1 0 0 1 28.35001 37.61 Tm (\240)Tj /T1_0 12 Tf 1 0 0 1 28.35001 801.58997 Tm (\240)Tj /T1_0 10 Tf 1 0 0 1 28.35001 786.60004 Tm (\240)Tj /C2_0 14 Tf 1 0 0 1 28.35001 761.64996 Tm <003600580050005000440055005C>Tj /T1_0 12 Tf 1 0 0 1 28.35001 740.70001 Tm (This is an overview of what we found during the inspection.)Tj ET 0.99608 0.9451 0.76077 RG 20.58 w 31.2 720.21997 m 381.04999 720.21997 l S 1 1 1 RG 383.30002 720.21997 m 566.20001 720.21997 l S 0.99216 0.89804 0.5451 RG 2.25 w 28.99001 731.63995 m 568.40002 731.63995 l S 28.99001 708.81 m 568.40002 708.81 l S 30.07001 732.70996 m 30.07001 707.72998 l S 382.16998 732.70996 m 382.16998 707.72998 l S 567.32001 732.70996 m 567.32001 707.72998 l S BT /T1_0 12 Tf 1 0 0 1 34.05 715.45001 Tm (The quality rating for this )Tj 1 0 0 1 191.92 715.45001 Tm (care home)Tj 1 0 0 1 255.59 715.45001 Tm ( is:)Tj /TT0 12 Tf ( Two)Tj /T1_0 12 Tf ( star )Tj /TT0 12 Tf (g)Tj /T1_0 12 Tf ( service)Tj /C2_0 12 Tf 1 0 0 1 28.35001 683.31 Tm <0032005800550003004D00580047004A0048005000480051005700030049005200550003004800440046004B00030052005800570046005200500048001D>Tj /T1_0 10 Tf 1 0 0 1 212.28998 607.26996 Tm (Choice of home)Tj 1 0 0 1 164.41 567.01996 Tm (Health and personal care)Tj 1 0 0 1 145.17999 526.76996 Tm (Daily life and social activities)Tj 1 0 0 1 157.95 486.51999 Tm (Complaints and protection)Tj 1 0 0 1 226.36 446.26999 Tm (Environment)Tj 1 0 0 1 251.17 406.01999 Tm (Staffing)Tj 1 0 0 1 127.47 365.76999 Tm (Management and administration)Tj ET q 0.75227 0 0 0.75162 305.04999 300.32001 cm /Fm0 Do Q 1 1 1 RG 20.58 w 31.2 249.06998 m 567.84998 249.06998 l S 171.39 w 32.32001 150.84 m 566.71997 150.84 l S 0.99216 0.89804 0.5451 RG 2.25 w 31.2 237.65999 m 567.84998 237.65999 l S 30.12 237.65999 m 568.91998 237.65999 l S 30.12 64.02 m 568.91998 64.02 l S 31.2 238.73999 m 31.2 62.94 l S 567.84998 238.73999 m 567.84998 62.94 l S 0 0 0 RG 0.5 w BT /T1_0 12 Tf 2 Tr 1 0 0 1 34.05 244.3 Tm (How we did our inspection:)Tj 0 Tr 1 0 0 1 35.17 221.48 Tm (The quality rating for this service is )Tj /TT1 12 Tf (2 )Tj /T1_0 12 Tf (star. 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This means the people who use this service )Tj 1 0 0 1 35.17 206.90001 Tm (experience )Tj /TT2 12 Tf (good)Tj /T1_0 12 Tf ( outcomes.)Tj 1 0 0 1 35.17 192.31999 Tm (\240)Tj 1 0 0 1 35.17 177.73999 Tm (This was a statutory inspection required in accordance with the Care Sta\ ndards Act )Tj 1 0 0 1 35.17 163.14998 Tm (2000.)Tj 1 0 0 1 35.17 148.56999 Tm (\240)Tj 1 0 0 1 35.17 133.98999 Tm (This inspection was carried out by one inspector, but throughout the rep\ ort the term )Tj 1 0 0 1 35.17 119.42 Tm ('we' is used, to show that the report is the view of the Commission for \ Social Care )Tj 1 0 0 1 35.17 104.83 Tm (Inspection.)Tj 1 0 0 1 35.17 90.25 Tm (\240)Tj 1 0 0 1 35.17 75.68001 Tm (This inspection was unannounced; the inspector arrived at 10:00 on 8 May\ 2009, )Tj ET endstream endobj 2029 0 obj 3313 endobj 2030 0 obj<>stream 0.98431 0.78824 0.08627 RG 1 i 17.5 w 10 M 0 j 0 J []0 d 28.35001 55.27 m 568.34998 55.27 l S 0 0 0 rg 0 0 0 RG 0.5 w BT /T1_0 12 Tf 0 Tc 0 Tw 0 Ts 100 Tz 2 Tr 1 0 0 1 33.75 51.96001 Tm (Care Homes for Older People)Tj /T1_0 11 Tf 0 Tr 1 0 0 1 483.75 52.97 Tm (Page )Tj 2 Tr 1 0 0 1 514.26996 52.97 Tm (6)Tj 0 Tr 1 0 0 1 521.26996 52.97 Tm ( of )Tj 2 Tr 1 0 0 1 539.56 52.97 Tm (26)Tj /T1_1 10 Tf 0 Tr 1 0 0 1 28.35001 37.61 Tm (\240)Tj /T1_0 12 Tf 1 0 0 1 28.35001 801.58997 Tm (\240)Tj /T1_0 10 Tf 1 0 0 1 28.35001 786.60004 Tm (\240)Tj /C2_0 14 Tf 1 0 0 1 28.35001 761.64996 Tm <003600580050005000440055005C>Tj /T1_0 12 Tf 1 0 0 1 28.35001 740.70001 Tm (This is an overview of what we found during the inspection.)Tj ET 0.99608 0.9451 0.76077 RG 20.58 w 31.2 720.21997 m 381.04999 720.21997 l S 1 1 1 RG 383.30002 720.21997 m 566.20001 720.21997 l S 0.99216 0.89804 0.5451 RG 2.25 w 28.99001 731.63995 m 568.40002 731.63995 l S 28.99001 708.81 m 568.40002 708.81 l S 30.07001 732.70996 m 30.07001 707.72998 l S 382.16998 732.70996 m 382.16998 707.72998 l S 567.32001 732.70996 m 567.32001 707.72998 l S BT /T1_0 12 Tf 1 0 0 1 34.05 715.45001 Tm (The quality rating for this )Tj 1 0 0 1 191.92 715.45001 Tm (care home)Tj 1 0 0 1 255.59 715.45001 Tm ( is:)Tj /TT0 12 Tf ( Two)Tj /T1_0 12 Tf ( star )Tj /TT0 12 Tf (goo)Tj /T1_0 12 Tf ( service)Tj /C2_0 12 Tf 1 0 0 1 28.35001 683.31 Tm <0032005800550003004D00580047004A0048005000480051005700030049005200550003004800440046004B00030052005800570046005200500048001D>Tj /T1_0 10 Tf 1 0 0 1 212.28998 607.26996 Tm (Choice of home)Tj 1 0 0 1 164.41 567.01996 Tm (Health and personal care)Tj 1 0 0 1 145.17999 526.76996 Tm (Daily life and social activities)Tj 1 0 0 1 157.95 486.51999 Tm (Complaints and protection)Tj 1 0 0 1 226.36 446.26999 Tm (Environment)Tj 1 0 0 1 251.17 406.01999 Tm (Staffing)Tj 1 0 0 1 127.47 365.76999 Tm (Management and administration)Tj ET q 0.75227 0 0 0.75162 305.04999 300.32001 cm /Fm0 Do Q 1 1 1 RG 20.58 w 31.2 249.06998 m 567.84998 249.06998 l S 171.39 w 32.32001 150.84 m 566.71997 150.84 l S 0.99216 0.89804 0.5451 RG 2.25 w 31.2 237.65999 m 567.84998 237.65999 l S 30.12 237.65999 m 568.91998 237.65999 l S 30.12 64.02 m 568.91998 64.02 l S 31.2 238.73999 m 31.2 62.94 l S 567.84998 238.73999 m 567.84998 62.94 l S 0 0 0 RG 0.5 w BT /T1_0 12 Tf 2 Tr 1 0 0 1 34.05 244.3 Tm (How we did our inspection:)Tj 0 Tr 1 0 0 1 35.17 221.48 Tm (The quality rating for this service is )Tj /TT1 12 Tf (2 )Tj /T1_0 12 Tf (star. 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Tel: 0870 600 5522. Online ordering from \ the )Tj 1 0 0 1 28.35001 232.68999 Tm (Stationery Office is also available: )Tj 0 0 1 rg 1 0 0 1 238.73 232.68999 Tm (www.tso.co.uk/bookshop)Tj 0 0 0 rg 1 0 0 1 28.35001 192.7 Tm (The Commission for Social Care Inspection aims to:)Tj /T1_1 12 Tf 1 0 0 1 46.35001 172.7 Tm (\267)Tj /T1_0 12 Tf 1 0 0 1 64.35001 172.7 Tm (Put the people who use social care first)Tj /T1_1 12 Tf 1 0 0 1 46.35001 155.06 Tm (\267)Tj /T1_0 12 Tf 1 0 0 1 64.35001 155.06 Tm (Improve services and stamp out bad practice)Tj /T1_1 12 Tf 1 0 0 1 46.35001 137.42 Tm (\267)Tj /T1_0 12 Tf 1 0 0 1 64.35001 137.42 Tm (Be an expert voice on social care)Tj /T1_1 12 Tf 1 0 0 1 46.35001 119.78 Tm (\267)Tj /T1_0 12 Tf 1 0 0 1 64.35001 119.78 Tm (Practise what we preach in our own organisation)Tj 1 0 0 1 28.35001 79.64 Tm (Our duty to regulate social care services is set out in the Care Standar\ ds Act 2000.)Tj ET endstream endobj 2041 0 obj 3357 endobj 2042 0 obj<>stream 0.98431 0.78824 0.08627 RG 1 i 20.58 w 10 M 0 j 0 J []0 d 28.35001 35.56 m 566.92999 35.56 l S 0 0 0 rg 0 0 0 RG 0.5 w BT /T1_0 12 Tf 0 Tc 0 Tw 0 Ts 100 Tz 2 Tr 1 0 0 1 31.2 30.78999 Tm (Care Homes for Older People)Tj /T1_0 11 Tf 0 Tr 1 0 0 1 485.41998 30.78999 Tm (Page)Tj /T1_0 12 Tf 2 Tr 1 0 0 1 515.95001 30.78999 Tm (3)Tj /T1_0 11 Tf 0 Tr 1 0 0 1 523.58002 30.78999 Tm ( of )Tj /T1_0 12 Tf 2 Tr 1 0 0 1 541.88 30.78999 Tm (26)Tj /C2_0 14 Tf 0 Tr 1 0 0 1 28.35001 795.64996 Tm <0035004800440047004800550003002C0051004900520055005000440057004C00520051>Tj ET 0.99608 0.9451 0.76077 RG 20.58 w 28.35001 774.21997 m 224.04999 774.21997 l S 1 1 1 RG 226.3 774.21997 m 567 774.21997 l S 0.99608 0.9451 0.76077 RG 28.35001 751.38995 m 224.04999 751.38995 l S 1 1 1 RG 226.3 751.38995 m 567 751.38995 l S 0.99608 0.9451 0.76077 RG 28.35001 728.56 m 224.04999 728.56 l S 1 1 1 RG 226.3 728.56 m 567 728.56 l S 0.99608 0.9451 0.76077 RG 28.35001 705.72998 m 224.04999 705.72998 l S 1 1 1 RG 226.3 705.72998 m 567 705.72998 l S 0.99608 0.9451 0.76077 RG 151.8 w 28.35001 617.28998 m 224.04999 617.28998 l S 1 1 1 RG 226.3 617.28998 m 567 617.28998 l S 0.99608 0.9451 0.76077 RG 20.58 w 28.35001 528.84998 m 224.04999 528.84998 l S 1 1 1 RG 226.3 528.84998 m 567 528.84998 l S 0.99216 0.89804 0.5451 RG 2.25 w 26.14 762.79999 m 569.20001 762.79999 l S 26.14 739.96997 m 569.20001 739.96997 l S 26.14 717.13995 m 569.20001 717.13995 l S 26.14 694.31 m 569.20001 694.31 l S 26.14 540.26001 m 569.20001 540.26001 l S 26.14 785.63 m 569.20001 785.63 l S 26.14 762.79999 m 569.20001 762.79999 l S 26.14 739.96997 m 569.20001 739.96997 l S 26.14 717.13995 m 569.20001 717.13995 l S 26.14 694.31 m 569.20001 694.31 l S 26.14 540.26001 m 569.20001 540.26001 l S 26.14 517.42999 m 569.20001 517.42999 l S 27.22 786.70996 m 27.22 516.34998 l S 225.17 786.70996 m 225.17 516.34998 l S 568.12 786.70996 m 568.12 516.34998 l S BT /T1_0 12 Tf 1 0 0 1 31.2 769.45001 Tm (Document Purpose)Tj 1 0 0 1 229.14998 769.45001 Tm (Inspection report)Tj 1 0 0 1 31.2 746.62 Tm (Author)Tj 1 0 0 1 229.14998 746.62 Tm (CSCI)Tj 1 0 0 1 31.2 723.78998 Tm (Audience)Tj 1 0 0 1 229.14998 723.78998 Tm (General public)Tj 1 0 0 1 31.2 700.95996 Tm (Further copies from)Tj 1 0 0 1 229.14998 700.95996 Tm (0870 240 7535 \(telephone order line\))Tj 1 0 0 1 31.2 678.13 Tm (Copyright)Tj 1 0 0 1 229.14998 678.13 Tm (Copyright \251 \()Tj 1 0 0 1 313.48999 678.13 Tm (2009)Tj 1 0 0 1 344.01999 678.13 Tm (\) Commission for Social Care )Tj 1 0 0 1 229.14998 663.54999 Tm (Inspection \(CSCI\). This publication may be reproduced )Tj 1 0 0 1 229.14998 648.96997 Tm (in whole or in part, free of charge, in any format or )Tj 1 0 0 1 229.14998 634.39001 Tm (medium provided that it is not used for commercial )Tj 1 0 0 1 229.14998 619.81 Tm (gain. This consent is subject to the material being )Tj 1 0 0 1 229.14998 605.22998 Tm (reproduced accurately and on proviso that it is not )Tj 1 0 0 1 229.14998 590.64996 Tm (used in a derogatory manner or misleading context. )Tj 1 0 0 1 229.14998 576.07001 Tm (The material should be acknowledged as CSCI )Tj 1 0 0 1 229.14998 561.48999 Tm (copyright, with the title and date of publication of the )Tj 1 0 0 1 229.14998 546.90997 Tm (document specified.)Tj 1 0 0 1 31.2 524.08002 Tm (Internet address)Tj 1 0 0 1 229.14998 524.08002 Tm (www.cqc.org.uk)Tj ET endstream endobj 2043 0 obj 8542 endobj 2044 0 obj<>stream 0.98431 0.78824 0.08627 RG 1 i 20.58 w 10 M 0 j 0 J []0 d 28.35001 35.56 m 566.92999 35.56 l S 0 0 0 rg 0 0 0 RG 0.5 w BT /T1_0 12 Tf 0 Tc 0 Tw 0 Ts 100 Tz 2 Tr 1 0 0 1 31.2 30.78999 Tm (Care Homes for Older People)Tj /T1_0 11 Tf 0 Tr 1 0 0 1 485.41998 30.78999 Tm (Page)Tj /T1_0 12 Tf 2 Tr 1 0 0 1 515.95001 30.78999 Tm (4)Tj /T1_0 11 Tf 0 Tr 1 0 0 1 523.58002 30.78999 Tm ( of )Tj /T1_0 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693.88 Tm (Dorset)Tj 1 0 0 1 273.04999 676.29999 Tm (BH22 0LX)Tj 1 0 0 1 34.05 653.46997 Tm (Telephone number:)Tj 1 0 0 1 273.04999 653.46997 Tm (01202892008)Tj 1 0 0 1 34.05 630.64001 Tm (Fax number:)Tj 1 0 0 1 273.04999 630.64001 Tm (01258841255)Tj 1 0 0 1 34.05 607.81 Tm (Email address:)Tj 1 0 0 1 273.04999 607.81 Tm (samilycare-denewood@hotmail.com)Tj 1 0 0 1 34.05 584.97998 Tm (Provider web address:)Tj ET 0.99608 0.9451 0.76077 RG 20.58 w 31.2 546.53998 m 353.25 546.53998 l S 1 1 1 RG 355.5 546.53998 m 565.90002 546.53998 l S 0.99608 0.9451 0.76077 RG 31.2 523.70996 m 353.25 523.70996 l S 1 1 1 RG 355.5 523.70996 m 565.90002 523.70996 l S 0.99608 0.9451 0.76077 RG 31.2 500.87988 m 353.25 500.87988 l S 1 1 1 RG 355.5 500.87988 m 565.90002 500.87988 l S 0.99216 0.89804 0.5451 RG 2.25 w 28.99001 535.13 m 568.10004 535.13 l S 28.99001 512.29999 m 568.10004 512.29999 l S 28.99001 557.95996 m 568.10004 557.95996 l S 28.99001 535.13 m 568.10004 535.13 l S 28.99001 512.29999 m 568.10004 512.29999 l S 28.99001 489.47 m 568.10004 489.47 l S 30.07001 559.02997 m 30.07001 488.38989 l S 354.37 559.02997 m 354.37 488.38989 l S 567.01996 559.02997 m 567.01996 488.38989 l S BT /T1_0 12 Tf 1 0 0 1 34.05 541.76996 Tm (Name of registered provider\(s\):)Tj 1 0 0 1 358.35001 541.76996 Tm (Samily Care Ltd)Tj 1 0 0 1 34.05 518.94 Tm (Type of registration:)Tj 1 0 0 1 358.35001 518.94 Tm (care home)Tj 1 0 0 1 34.05 496.10999 Tm (Number of places registered:)Tj 1 0 0 1 358.35001 496.10999 Tm (21)Tj /T1_0 10 Tf 1 0 0 1 28.35001 477.16998 Tm (\240)Tj ET 0.99608 0.9451 0.76077 RG 20.58 w 31.2 457.67999 m 565.60004 457.67999 l S 41.16 w 31.2 424.56 m 297.20001 424.56 l S 20.58 w 299.44998 434.84998 m 565.60004 434.84998 l S 299.44998 414.26999 m 432.51999 414.26999 l S 432.51999 414.26999 m 565.60004 414.26999 l S 0.99216 0.89804 0.5451 RG 2.25 w 28.99001 446.25998 m 567.79999 446.25998 l S 28.99001 469.09 m 567.79999 469.09 l S 28.99001 446.25998 m 567.79999 446.25998 l S 28.99001 402.85001 m 567.79999 402.85001 l S 30.07001 470.16998 m 30.07001 401.76999 l S 298.32001 447.34 m 298.32001 401.76999 l S 566.71997 470.16998 m 566.71997 401.76999 l S BT /T1_0 12 Tf 1 0 0 1 34.05 452.91 Tm (Conditions of registration:)Tj 1 0 0 1 34.05 430.07999 Tm (Category\(ies\) :)Tj 1 0 0 1 302.30002 430.07999 Tm (Number of places \(if applicable\):)Tj 1 0 0 1 302.30002 409.5 Tm (Under 65)Tj 1 0 0 1 435.37 409.5 Tm (Over 65)Tj ET 1 1 1 RG 35.16 w 31.2 380.76999 m 297.30002 380.76999 l S 299.54999 380.76999 m 431.44998 380.76999 l S 433.70001 380.76999 m 565.60004 380.76999 l S 0.99608 0.9451 0.76077 RG 20.58 w 31.2 350.64999 m 565.60004 350.64999 l S 0.99216 0.89804 0.5451 RG 2.25 w 28.99001 362.06998 m 567.79999 362.06998 l S 28.99001 399.47998 m 567.79999 399.47998 l S 28.99001 362.06998 m 567.79999 362.06998 l S 28.99001 339.23999 m 567.79999 339.23999 l S 30.07001 400.54999 m 30.07001 338.16 l S 298.41998 400.54999 m 298.41998 360.98999 l S 432.56998 400.54999 m 432.56998 360.98999 l S 566.71997 400.54999 m 566.71997 338.16 l S BT /T1_0 12 Tf 1 0 0 1 34.05 383.28998 Tm (old age, not falling within any other )Tj 1 0 0 1 34.05 368.70999 Tm (category)Tj 1 0 0 1 302.39999 383.28998 Tm (0)Tj 1 0 0 1 436.54999 383.28998 Tm (21)Tj 1 0 0 1 34.05 345.88 Tm (Additional conditions: )Tj ET 0.99608 0.9451 0.76077 RG 20.58 w 31.2 324.44998 m 315.25 324.44998 l S 1 1 1 RG 317.5 324.44998 m 346.54999 324.44998 l S 348.80002 324.44998 m 377.89999 324.44998 l S 380.14999 324.44998 m 409.20001 324.44998 l S 411.44998 324.44998 m 440.54999 324.44998 l S 442.80002 324.44998 m 471.89993 324.44998 l S 474.14993 324.44998 m 503.20001 324.44998 l S 505.44998 324.44998 m 534.54999 324.44998 l S 536.79999 324.44998 m 565.90002 324.44998 l S 0.99216 0.89804 0.5451 RG 2.25 w 28.99001 335.85999 m 568.10004 335.85999 l S 28.99001 313.03 m 568.10004 313.03 l S 30.07001 336.94 m 30.07001 311.94998 l S 316.37 336.94 m 316.37 311.94998 l S 347.66998 336.94 m 347.66998 311.94998 l S 379.01999 336.94 m 379.01999 311.94998 l S 410.31998 336.94 m 410.31998 311.94998 l S 441.66998 336.94 m 441.66998 311.94998 l S 473.01999 336.94 m 473.01999 311.94998 l S 504.31998 336.94 m 504.31998 311.94998 l S 535.66998 336.94 m 535.66998 311.94998 l S 567.01996 336.94 m 567.01996 311.94998 l S BT /T1_0 12 Tf 1 0 0 1 34.05 319.67999 Tm (\240Date of last inspection)Tj ET 0.99608 0.9451 0.76077 RG 17 w 31.2 301.16 m 565.90002 301.16 l S 0.99216 0.89804 0.5451 RG 2.25 w 28.99001 291.53 m 568.10004 291.53 l S 30.07001 292.60999 m 30.07001 39.14999 l S 567.01996 292.60999 m 567.01996 39.14999 l S 28.99001 310.78 m 568.10004 310.78 l S 28.99001 291.53 m 568.10004 291.53 l S 28.99001 40.22 m 568.10004 40.22 l S 30.07001 311.85999 m 30.07001 290.44998 l S 567.01996 311.85999 m 567.01996 290.44998 l S BT /T1_0 12 Tf 1 0 0 1 35.5 297.60001 Tm (Brief description of the )Tj 1 0 0 1 177.31 297.60001 Tm (care home)Tj 1 0 0 1 35.5 278.35001 Tm (Denewood House is a detached house in a residential area of West Moors, \ local shops, )Tj 1 0 0 1 35.5 261.35001 Tm (churches, pubs and a library are available close by following a level wa\ lk.)Tj 1 0 0 1 35.5 244.34999 Tm (\240)Tj 1 0 0 1 35.5 227.34999 Tm (The home is registered to accommodate a maximum of 21 older people. It i\ s privately )Tj 1 0 0 1 35.5 210.34999 Tm (owned by Samily Care Ltd and is managed by registered provider Caroline \ Bleach.)Tj 1 0 0 1 35.5 193.34999 Tm (\240)Tj 1 0 0 1 35.5 176.34999 Tm (The bedrooms are on the ground and first floors. There are two double be\ drooms and )Tj 1 0 0 1 35.5 159.34999 Tm (17 single rooms. The home does not have a passenger lift but a stair lif\ t operates to )Tj 1 0 0 1 35.5 142.34999 Tm (the first floor; to access a number of the first floor bedrooms it is ne\ cessary to )Tj 1 0 0 1 35.5 125.35001 Tm (negotiate a single step up, beyond the landing to at which the stir lift\ arrives.)Tj 1 0 0 1 35.5 108.35001 Tm (\240)Tj 1 0 0 1 35.5 91.35001 Tm (The rear garden has lawn, flower beds, and seats; some bedrooms have pat\ io doors )Tj 1 0 0 1 35.5 74.35001 Tm (opening out to the garden.)Tj 1 0 0 1 35.5 57.35001 Tm (\240)Tj ET endstream endobj 2045 0 obj 1808 endobj 2046 0 obj<>stream 0.98431 0.78824 0.08627 RG 1 i 20.58 w 10 M 0 j 0 J []0 d 28.35001 35.56 m 566.92999 35.56 l S 0 0 0 rg 0 0 0 RG 0.5 w BT /T1_0 12 Tf 0 Tc 0 Tw 0 Ts 100 Tz 2 Tr 1 0 0 1 31.2 30.78999 Tm (Care Homes for Older People)Tj /T1_0 11 Tf 0 Tr 1 0 0 1 485.41998 30.78999 Tm (Page)Tj /T1_0 12 Tf 2 Tr 1 0 0 1 515.95001 30.78999 Tm (5)Tj /T1_0 11 Tf 0 Tr 1 0 0 1 523.58002 30.78999 Tm ( of )Tj /T1_0 12 Tf 2 Tr 1 0 0 1 541.88 30.78999 Tm (26)Tj ET 0.99608 0.9451 0.76077 RG 17 w 31.2 804.02997 m 565.90002 804.02997 l S 0.99216 0.89804 0.5451 RG 2.25 w 28.99001 794.40002 m 568.10004 794.40002 l S 30.07001 795.47998 m 30.07001 638.07996 l S 567.01996 795.47998 m 567.01996 638.07996 l S 28.99001 813.64996 m 568.10004 813.64996 l S 28.99001 794.40002 m 568.10004 794.40002 l S 28.99001 639.14996 m 568.10004 639.14996 l S 30.07001 814.72998 m 30.07001 793.32996 l S 567.01996 814.72998 m 567.01996 793.32996 l S BT /T1_0 12 Tf 0 Tr 1 0 0 1 35.5 800.46997 Tm (Brief description of the )Tj 1 0 0 1 177.31 800.46997 Tm (care home)Tj 1 0 0 1 33.25 783.46997 Tm (Car parking spaces are available at the front of the building and parkin\ g on the road is )Tj 1 0 0 1 33.25 766.46997 Tm (unrestricted.)Tj 1 0 0 1 33.25 749.46997 Tm (\240)Tj 1 0 0 1 33.25 732.46997 Tm (Fees are charged weekly; the fee range quoted by the provider at the tim\ e of )Tj 1 0 0 1 33.25 715.46997 Tm (inspection was \(per person\) between \243474 and \243550. Up to date in\ formation on fees )Tj 1 0 0 1 33.25 698.46997 Tm (can be obtained from the service. Additional charges are made for hairdr\ essing, )Tj 1 0 0 1 33.25 681.46997 Tm (chiropody, newspapers and personal shopping.)Tj 1 0 0 1 33.25 664.46997 Tm (\240)Tj 1 0 0 1 33.25 647.46997 Tm (\240)Tj 1 0 0 1 28.35001 627.08997 Tm (\240)Tj 1 0 0 1 28.35001 610.08997 Tm (\240)Tj ET endstream endobj 2047 0 obj 3316 endobj 2048 0 obj<>stream 0.98431 0.78824 0.08627 RG 1 i 17.5 w 10 M 0 j 0 J []0 d 28.35001 55.27 m 568.34998 55.27 l S 0 0 0 rg 0 0 0 RG 0.5 w BT /T1_0 12 Tf 0 Tc 0 Tw 0 Ts 100 Tz 2 Tr 1 0 0 1 33.75 51.96001 Tm (Care Homes for Older People)Tj /T1_0 11 Tf 0 Tr 1 0 0 1 483.75 52.97 Tm (Page )Tj 2 Tr 1 0 0 1 514.26996 52.97 Tm (6)Tj 0 Tr 1 0 0 1 521.26996 52.97 Tm ( of )Tj 2 Tr 1 0 0 1 539.56 52.97 Tm (26)Tj /T1_1 10 Tf 0 Tr 1 0 0 1 28.35001 37.61 Tm (\240)Tj /T1_0 12 Tf 1 0 0 1 28.35001 801.58997 Tm (\240)Tj /T1_0 10 Tf 1 0 0 1 28.35001 786.60004 Tm (\240)Tj /C2_0 14 Tf 1 0 0 1 28.35001 761.64996 Tm <003600580050005000440055005C>Tj /T1_0 12 Tf 1 0 0 1 28.35001 740.70001 Tm (This is an overview of what we found during the inspection.)Tj ET 0.99608 0.9451 0.76077 RG 20.58 w 31.2 720.21997 m 381.04999 720.21997 l S 1 1 1 RG 383.30002 720.21997 m 566.20001 720.21997 l S 0.99216 0.89804 0.5451 RG 2.25 w 28.99001 731.63995 m 568.40002 731.63995 l S 28.99001 708.81 m 568.40002 708.81 l S 30.07001 732.70996 m 30.07001 707.72998 l S 382.16998 732.70996 m 382.16998 707.72998 l S 567.32001 732.70996 m 567.32001 707.72998 l S BT /T1_0 12 Tf 1 0 0 1 34.05 715.45001 Tm (The quality rating for this )Tj 1 0 0 1 191.92 715.45001 Tm (care home)Tj 1 0 0 1 255.59 715.45001 Tm ( is:)Tj /TT0 12 Tf ( Two)Tj /T1_0 12 Tf ( star )Tj /TT0 12 Tf (good)Tj /T1_0 12 Tf ( service)Tj /C2_0 12 Tf 1 0 0 1 28.35001 683.31 Tm <0032005800550003004D00580047004A0048005000480051005700030049005200550003004800440046004B00030052005800570046005200500048001D>Tj /T1_0 10 Tf 1 0 0 1 212.28998 607.26996 Tm (Choice of home)Tj 1 0 0 1 164.41 567.01996 Tm (Health and personal care)Tj 1 0 0 1 145.17999 526.76996 Tm (Daily life and social activities)Tj 1 0 0 1 157.95 486.51999 Tm (Complaints and protection)Tj 1 0 0 1 226.36 446.26999 Tm (Environment)Tj 1 0 0 1 251.17 406.01999 Tm (Staffing)Tj 1 0 0 1 127.47 365.76999 Tm (Management and administration)Tj ET q 0.75227 0 0 0.75162 305.04999 300.32001 cm /Fm0 Do Q 1 1 1 RG 20.58 w 31.2 249.06998 m 567.84998 249.06998 l S 171.39 w 32.32001 150.84 m 566.71997 150.84 l S 0.99216 0.89804 0.5451 RG 2.25 w 31.2 237.65999 m 567.84998 237.65999 l S 30.12 237.65999 m 568.91998 237.65999 l S 30.12 64.02 m 568.91998 64.02 l S 31.2 238.73999 m 31.2 62.94 l S 567.84998 238.73999 m 567.84998 62.94 l S 0 0 0 RG 0.5 w BT /T1_0 12 Tf 2 Tr 1 0 0 1 34.05 244.3 Tm (How we did our inspection:)Tj 0 Tr 1 0 0 1 35.17 221.48 Tm (The quality rating for this service is )Tj /TT1 12 Tf (2 )Tj /T1_0 12 Tf (star. This means the people who use this service )Tj 1 0 0 1 35.17 206.90001 Tm (experience )Tj /TT2 12 Tf (good)Tj /T1_0 12 Tf ( outcomes.)Tj 1 0 0 1 35.17 192.31999 Tm (\240)Tj 1 0 0 1 35.17 177.73999 Tm (This was a statutory inspection required in accordance with the Care Sta\ ndards Act )Tj 1 0 0 1 35.17 163.14998 Tm (2000.)Tj 1 0 0 1 35.17 148.56999 Tm (\240)Tj 1 0 0 1 35.17 133.98999 Tm (This inspection was carried out by one inspector, but throughout the rep\ ort the term )Tj 1 0 0 1 35.17 119.42 Tm ('we' is used, to show that the report is the view of the Commission for \ Social Care )Tj 1 0 0 1 35.17 104.83 Tm (Inspection.)Tj 1 0 0 1 35.17 90.25 Tm (\240)Tj 1 0 0 1 35.17 75.68001 Tm (This inspection was unannounced; the inspector arrived at 10:00 on 8 May\ 2009, )Tj ET endstream endobj 2049 0 obj<>stream iText 1.3.6 (by lowagie.com) distributed with the Software Developer's Journal endstream endobj xref 6 1 0000957916 00000 n 12 1 0000958135 00000 n 14 1 0000958308 00000 n 16 1 0000958455 00000 n 18 1 0000958602 00000 n 23 1 0000958738 00000 n 92 2 0000958973 00000 n 0000959067 00000 n 1947 103 0000959291 00000 n 0000960505 00000 n 0000960676 00000 n 0000960699 00000 n 0000964012 00000 n 0000964035 00000 n 0000967349 00000 n 0000967372 00000 n 0000970687 00000 n 0000970710 00000 n 0000974026 00000 n 0000974049 00000 n 0000977366 00000 n 0000977389 00000 n 0000980707 00000 n 0000980730 00000 n 0000984049 00000 n 0000984072 00000 n 0000987392 00000 n 0000987415 00000 n 0000990736 00000 n 0000990759 00000 n 0000994081 00000 n 0000994104 00000 n 0000997427 00000 n 0000997450 00000 n 0001000774 00000 n 0001000797 00000 n 0001004122 00000 n 0001004145 00000 n 0001007471 00000 n 0001007494 00000 n 0001010821 00000 n 0001010844 00000 n 0001014172 00000 n 0001014195 00000 n 0001017524 00000 n 0001017547 00000 n 0001020877 00000 n 0001020900 00000 n 0001024231 00000 n 0001024254 00000 n 0001027586 00000 n 0001027609 00000 n 0001030942 00000 n 0001030965 00000 n 0001034299 00000 n 0001034322 00000 n 0001037657 00000 n 0001037680 00000 n 0001041016 00000 n 0001041039 00000 n 0001044376 00000 n 0001044399 00000 n 0001047737 00000 n 0001047760 00000 n 0001051099 00000 n 0001051122 00000 n 0001054462 00000 n 0001054485 00000 n 0001057826 00000 n 0001057849 00000 n 0001061191 00000 n 0001061214 00000 n 0001064555 00000 n 0001064578 00000 n 0001067918 00000 n 0001067941 00000 n 0001071280 00000 n 0001071303 00000 n 0001074641 00000 n 0001074664 00000 n 0001078001 00000 n 0001078024 00000 n 0001081360 00000 n 0001081383 00000 n 0001084718 00000 n 0001084741 00000 n 0001088075 00000 n 0001088098 00000 n 0001091466 00000 n 0001091489 00000 n 0001094858 00000 n 0001094881 00000 n 0001098251 00000 n 0001098274 00000 n 0001101645 00000 n 0001101668 00000 n 0001105040 00000 n 0001105063 00000 n 0001108436 00000 n 0001108459 00000 n 0001113644 00000 n 0001113667 00000 n 0001119205 00000 n 0001119228 00000 n 0001122642 00000 n 0001122665 00000 n 0001131264 00000 n 0001131287 00000 n 0001133152 00000 n 0001133175 00000 n 0001136548 00000 n trailer <<9422946f7d9f974ab80213b34aa90633>]/Prev 956163 >> startxref 1140103 %%EOF