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 hRRz5}U4kD4'U׵=?DCYuk}?Kt;GSԯX-,t 8溼{khi]c?jK3(#.i\_kxR}?|@4a[7EHӒݡT䕓zMKPs(ڷ> , 1VzH/A1}~e;?[__ϳ?:Zo[Mo Uk?o&4[TާV~$CjVZ|9_AYLf^,|ekML$vZ?b]G鿰XiW/Jt> V8m"E H(O ো8`|4.lGGq|Gg9rL.Y ӧ9UWb+թC ,-jUzjTG?xF}ޞ^԰40 3ԨRYKҧHB1ERRr|Tg1OT+_Y O߆gO>)otK7º?A>i{ |'E} SU/, )otĂ}-FA_)?N_Y SU/, ZѧO#?R?Yg1OT+_Y O߆F >γ:+bfWG1OT+$kF7 ?2I|gtWݟ?RbfWGH'?o~d50:τ读?]?RO4?3kE'au _vK7º?] K_4iѐgO>)otK7º?A>i{ |'E} SU/, )otĂ}-FA_)?N_Y SU/, ZѧO#?R?Yg1OT+_Y O߆F >γ:+bfWG1OT+$kF7 ?2I|gtWݟ?RbfWGH'?o~d50:τ读?]?RO4?3kE'au _vK7º?] K_4iѐgO>)otK7º?A>i{ |'E} SU/, )otĂ}-FA_)?N_Y SU/, ZѧO#?R?Yg1OT+_Y O߆F >γ:+bfWG1OT+$kF7 ?2I|gtWݟ?RbfWGH'?o~d50:τ读?]?RO4?3kE'au _vK7º?] K_4iѐgO>)otK7º?A>i{ |'E} SU/, )otĂ}-FA_)?N_Y SU/, ZѧO#?R?Yg1OT+_Y O߆F >γ:+bfWG1OT+$kF7 ?2I|gtWݟ?RbfWGH'?o~d50:τ读?]?RO4?3kE'au _vK7º?] K_4iѐgO>)otK7º?A>i{ |'E} SU/, )otĂ}-FA_)?N_Y SU/, ZѧO#?R?Y߳G/nEw  '?c/hjy~Ծg+3~žPϸk^3b/ٖX*؜'5j> (VJPx̸_m7 [?kf*:VRTg4(J<((((W#4Se i h?=g5N㴲p[CƠ*FWyUݹڻٽyV]EU(((((((((((((((((((((((((((((((((((((( endstream endobj 4 0 obj <>stream 0 J q 546.75 0 0 62.25 28.35 0 cm /img0 Do Q q 553.5 0 0 108 28.35 678.35 cm /img1 Do Q /F1 14 Tf 0.75294 0.75294 0.75294 rg BT 0.75294 0.75294 0.75294 RG 0.5 w 2 Tr 1 0 0 1 129.91 657.28 Tm (Inspecting for better lives)Tj ET 0.001 w 0 Tr /F1 36 Tf 0 0 0 rg BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 72.25 618.16 Tm (Random )Tj ET 0.001 w 0 Tr /F1 36 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 233.68 618.16 Tm (inspection report)Tj ET 0.001 w 0 Tr 0.98431 0.78824 0.08627 RG 17 w 22.95 572.94 m 580.6 572.94 l S 0.001 w /F1 24 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 537.82 Tm (Care homes for older people)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr 0.99608 0.9451 0.76078 RG 20.58 w 31.2 511.91 m 164.46 511.91 l S 0.001 w 1 1 1 RG 20.58 w 166.71 511.91 m 580.25 511.91 l S 0.001 w 0.99608 0.9451 0.76078 RG 73.32 w 31.2 462.71 m 164.46 462.71 l S 0.001 w 1 1 1 RG 73.32 w 166.71 462.71 m 580.25 462.71 l S 0.001 w [] 0 d 2.25 w 0.99216 0.89804 0.5451 RG 28.99 500.49 m 582.46 500.49 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 523.32 m 582.46 523.32 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 500.49 m 582.46 500.49 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 424.92 m 582.46 424.92 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 524.4 m 30.07 423.85 l S 0.001 w [] 0 d [] 0 d 2.25 w 165.58 524.4 m 165.58 423.85 l S 0.001 w [] 0 d [] 0 d 2.25 w 581.38 524.4 m 581.38 423.85 l S 0.001 w [] 0 d /F1 12 Tf BT 1 0 0 1 34.05 507.14 Tm (Name:)Tj ET /F1 12 Tf BT 1 0 0 1 169.56 507.14 Tm (Britannia Care Home)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 484.31 Tm (Address:)Tj ET /F1 12 Tf BT 1 0 0 1 169.56 484.31 Tm (4 Thorn Street )Tj ET /F1 12 Tf BT 1 0 0 1 169.56 466.73 Tm (Girlington Road)Tj ET /F1 12 Tf BT 1 0 0 1 169.56 449.15 Tm (Bradford)Tj ET /F1 12 Tf BT 1 0 0 1 169.56 431.57 Tm (BD8 9NU)Tj ET /F1 8 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 414.63 Tm ()Tj ET 0.99216 0.89804 0.5451 RG 0.001 w 0 Tr 0.99608 0.9451 0.76078 RG 20.58 w 31.2 393.13 m 391.05 393.13 l S 0.001 w 1 1 1 RG 20.58 w 393.3 393.13 m 580.25 393.13 l S 0.001 w 0.99608 0.9451 0.76078 RG 20.58 w 31.2 370.3 m 391.05 370.3 l S 0.001 w 1 1 1 RG 20.58 w 393.3 370.3 m 580.25 370.3 l S 0.001 w [] 0 d 2.25 w 0.99216 0.89804 0.5451 RG 28.99 381.72 m 582.46 381.72 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 404.55 m 582.46 404.55 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 381.72 m 582.46 381.72 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 358.89 m 582.46 358.89 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 405.63 m 30.07 357.81 l S 0.001 w [] 0 d [] 0 d 2.25 w 392.17 405.63 m 392.17 357.81 l S 0.001 w [] 0 d [] 0 d 2.25 w 581.38 405.63 m 581.38 357.81 l S 0.001 w [] 0 d /F1 12 Tf BT 1 0 0 1 34.05 388.36 Tm (The quality rating for this care home is:)Tj ET /F1 12 Tf BT 1 0 0 1 396.14 388.36 Tm (one star adequate service)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 365.53 Tm (The rating was made on:)Tj ET /F1 12 Tf BT 1 0 0 1 28.35 327.58 Tm (A quality rating is our assessment of how well a care home, agency or scheme is meeting )Tj ET /F1 12 Tf BT 1 0 0 1 28.35 310.58 Tm (the needs of the people who use it. We give a quality rating following a full assessment of )Tj ET /F1 12 Tf BT 1 0 0 1 28.35 293.58 Tm (the service. We call this a key inspection.)Tj ET /F1 12 Tf BT 1 0 0 1 28.35 259.58 Tm (This is a report of a )Tj ET /F1 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 150.58 259.58 Tm (random)Tj ET 0.99216 0.89804 0.5451 RG 0.001 w 0 Tr /F1 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 200.47 259.58 Tm (inspection)Tj ET 0.99216 0.89804 0.5451 RG 0.001 w 0 Tr /F1 12 Tf BT 1 0 0 1 261.38 259.58 Tm ( of this care home. A )Tj ET /F1 12 Tf BT 1 0 0 1 392.12 259.58 Tm (random inspection is a short, )Tj ET /F1 12 Tf BT 1 0 0 1 28.35 242.58 Tm (focussed inspection. Details of how to get other inspection reports for this care home, )Tj ET /F1 12 Tf BT 1 0 0 1 28.35 225.58 Tm (including the last key inspection report, can be found on the last page of this report.)Tj ET 0.99608 0.9451 0.76078 RG 20.58 w 31.2 191.1 m 315.25 191.1 l S 0.001 w 20.58 w 317.5 191.1 m 565.9 191.1 l S 0.001 w 1 1 1 RG 20.58 w 317.5 168.27 m 346.55 168.27 l S 0.001 w 20.58 w 348.8 168.27 m 377.9 168.27 l S 0.001 w 20.58 w 380.15 168.27 m 409.2 168.27 l S 0.001 w 20.58 w 411.45 168.27 m 440.55 168.27 l S 0.001 w 20.58 w 442.8 168.27 m 471.9 168.27 l S 0.001 w 20.58 w 474.15 168.27 m 503.2 168.27 l S 0.001 w 20.58 w 505.45 168.27 m 534.55 168.27 l S 0.001 w 20.58 w 536.8 168.27 m 565.9 168.27 l S 0.001 w [] 0 d 2.25 w 0.99216 0.89804 0.5451 RG 28.99 179.68 m 568.1 179.68 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 202.51 m 568.1 202.51 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 179.68 m 568.1 179.68 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 156.85 m 568.1 156.85 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 203.59 m 30.07 155.78 l S 0.001 w [] 0 d [] 0 d 2.25 w 316.37 203.59 m 316.37 155.78 l S 0.001 w [] 0 d [] 0 d 2.25 w 347.67 180.76 m 347.67 155.78 l S 0.001 w [] 0 d [] 0 d 2.25 w 379.02 180.76 m 379.02 155.78 l S 0.001 w [] 0 d [] 0 d 2.25 w 410.32 180.76 m 410.32 155.78 l S 0.001 w [] 0 d [] 0 d 2.25 w 441.67 180.76 m 441.67 155.78 l S 0.001 w [] 0 d [] 0 d 2.25 w 473.02 180.76 m 473.02 155.78 l S 0.001 w [] 0 d [] 0 d 2.25 w 504.32 180.76 m 504.32 155.78 l S 0.001 w [] 0 d [] 0 d 2.25 w 535.67 180.76 m 535.67 155.78 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.02 203.59 m 567.02 155.78 l S 0.001 w [] 0 d /F1 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 34.05 186.33 Tm (Lead inspector:)Tj ET 0.99216 0.89804 0.5451 RG 0.001 w 0 Tr /F1 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 320.35 186.33 Tm (Date:)Tj ET 0.99216 0.89804 0.5451 RG 0.001 w 0 Tr /F1 12 Tf BT 1 0 0 1 34.05 163.5 Tm (Sughra Nazir)Tj ET /F1 12 Tf BT 1 0 0 1 329.63 163.5 Tm (0)Tj ET /F1 12 Tf BT 1 0 0 1 360.95 163.5 Tm (9)Tj ET /F1 12 Tf BT 1 0 0 1 392.28 163.5 Tm (0)Tj ET /F1 12 Tf BT 1 0 0 1 423.61 163.5 Tm (2)Tj ET /F1 12 Tf BT 1 0 0 1 454.95 163.5 Tm (2)Tj ET /F1 12 Tf BT 1 0 0 1 486.28 163.5 Tm (0)Tj ET /F1 12 Tf BT 1 0 0 1 517.6 163.5 Tm (0)Tj ET /F1 12 Tf BT 1 0 0 1 548.96 163.5 Tm (9)Tj ET endstream endobj 6 0 obj<>/ProcSet [/PDF /Text /ImageB /ImageC /ImageI]/XObject<>>>/MediaBox[0 0 612 792]>> endobj 7 0 obj <>stream 0 J 0.98431 0.78824 0.08627 RG 20.58 w 28.35 35.56 m 566.93 35.56 l S 0.001 w /F1 12 Tf 0 0 0 rg BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 30.79 Tm (Care Homes for Older People)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 11 Tf BT 1 0 0 1 477.68 31.8 Tm (Page)Tj ET /F1 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 508.21 31.8 Tm (2)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 11 Tf BT 1 0 0 1 515.2 31.8 Tm ( of )Tj ET /F1 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 533.49 31.8 Tm (11)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 14 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 795.58 Tm (Information about the care home)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr 0.99608 0.9451 0.76078 RG 20.58 w 31.2 774.1 m 267.21 774.1 l S 0.001 w 1 1 1 RG 20.58 w 269.46 774.1 m 563.65 774.1 l S 0.001 w 0.99608 0.9451 0.76078 RG 73.32 w 31.2 724.9 m 267.21 724.9 l S 0.001 w 1 1 1 RG 73.32 w 269.46 724.9 m 563.65 724.9 l S 0.001 w 0.99608 0.9451 0.76078 RG 20.58 w 31.2 675.7 m 267.21 675.7 l S 0.001 w 1 1 1 RG 20.58 w 269.46 675.7 m 563.65 675.7 l S 0.001 w 0.99608 0.9451 0.76078 RG 20.58 w 31.2 652.87 m 267.21 652.87 l S 0.001 w 1 1 1 RG 20.58 w 269.46 652.87 m 563.65 652.87 l S 0.001 w 0.99608 0.9451 0.76078 RG 20.58 w 31.2 630.04 m 267.21 630.04 l S 0.001 w 1 1 1 RG 20.58 w 269.46 630.04 m 563.65 630.04 l S 0.001 w 0.99608 0.9451 0.76078 RG 20.58 w 31.2 607.21 m 267.21 607.21 l S 0.001 w 1 1 1 RG 20.58 w 269.46 607.21 m 563.65 607.21 l S 0.001 w [] 0 d 2.25 w 0.99216 0.89804 0.5451 RG 28.99 762.69 m 565.85 762.69 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 687.12 m 565.85 687.12 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 664.29 m 565.85 664.29 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 641.46 m 565.85 641.46 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 618.63 m 565.85 618.63 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 785.52 m 565.85 785.52 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 762.69 m 565.85 762.69 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 687.12 m 565.85 687.12 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 664.29 m 565.85 664.29 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 641.46 m 565.85 641.46 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 618.63 m 565.85 618.63 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 595.8 m 565.85 595.8 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 786.6 m 30.07 594.72 l S 0.001 w [] 0 d [] 0 d 2.25 w 268.34 786.6 m 268.34 594.72 l S 0.001 w [] 0 d [] 0 d 2.25 w 564.78 786.6 m 564.78 594.72 l S 0.001 w [] 0 d /F1 12 Tf BT 1 0 0 1 34.05 769.33 Tm (Name of care home:)Tj ET /F1 12 Tf BT 1 0 0 1 272.31 769.33 Tm (Britannia Care Home)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 746.5 Tm (Address:)Tj ET /F1 12 Tf BT 1 0 0 1 272.31 746.5 Tm (4 Thorn Street )Tj ET /F1 12 Tf BT 1 0 0 1 272.31 728.92 Tm (Girlington Road)Tj ET /F1 12 Tf BT 1 0 0 1 272.31 711.34 Tm (Bradford)Tj ET /F1 12 Tf BT 1 0 0 1 272.31 693.76 Tm (BD8 9NU)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 670.93 Tm (Telephone number:)Tj ET /F1 12 Tf BT 1 0 0 1 272.31 670.93 Tm (01274770405)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 648.1 Tm (Fax number:)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 625.27 Tm (Email address:)Tj ET /F1 12 Tf BT 1 0 0 1 272.31 625.27 Tm (britcare@hotmail.co.uk)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 602.44 Tm (Provider web address:)Tj ET /F1 10 Tf BT 1 0 0 1 28.35 566.5 Tm ()Tj ET 0.99608 0.9451 0.76078 RG 20.58 w 31.2 547.01 m 353.25 547.01 l S 0.001 w 1 1 1 RG 20.58 w 355.5 547.01 m 565.9 547.01 l S 0.001 w 0.99608 0.9451 0.76078 RG 20.58 w 31.2 524.18 m 353.25 524.18 l S 0.001 w 1 1 1 RG 20.58 w 355.5 524.18 m 565.9 524.18 l S 0.001 w 0.99608 0.9451 0.76078 RG 20.58 w 31.2 501.35 m 353.25 501.35 l S 0.001 w 1 1 1 RG 20.58 w 355.5 501.35 m 565.9 501.35 l S 0.001 w [] 0 d 2.25 w 0.99216 0.89804 0.5451 RG 28.99 535.59 m 568.1 535.59 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 512.76 m 568.1 512.76 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 558.42 m 568.1 558.42 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 535.59 m 568.1 535.59 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 512.76 m 568.1 512.76 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 489.93 m 568.1 489.93 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 559.5 m 30.07 488.86 l S 0.001 w [] 0 d [] 0 d 2.25 w 354.37 559.5 m 354.37 488.86 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.02 559.5 m 567.02 488.86 l S 0.001 w [] 0 d /F1 12 Tf BT 1 0 0 1 34.05 542.24 Tm (Name of registered provider\(s\):)Tj ET /F1 12 Tf BT 1 0 0 1 358.35 542.24 Tm (Girlington Nursing Home Ltd)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 519.41 Tm (Type of registration:)Tj ET /F1 12 Tf BT 1 0 0 1 358.35 519.41 Tm (care home)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 496.58 Tm (Number of places registered:)Tj ET /F1 12 Tf BT 1 0 0 1 358.35 496.58 Tm (25)Tj ET /F1 10 Tf BT 1 0 0 1 28.35 477.63 Tm ()Tj ET 0.99608 0.9451 0.76078 RG 20.58 w 31.2 458.14 m 565.6 458.14 l S 0.001 w 41.16 w 31.2 425.02 m 297.2 425.02 l S 0.001 w 20.58 w 299.45 435.31 m 565.6 435.31 l S 0.001 w 20.58 w 299.45 414.73 m 432.52 414.73 l S 0.001 w 20.58 w 432.52 414.73 m 565.6 414.73 l S 0.001 w [] 0 d 2.25 w 0.99216 0.89804 0.5451 RG 28.99 446.73 m 567.8 446.73 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 469.56 m 567.8 469.56 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 446.73 m 567.8 446.73 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 403.32 m 567.8 403.32 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 470.64 m 30.07 402.24 l S 0.001 w [] 0 d [] 0 d 2.25 w 298.32 447.81 m 298.32 402.24 l S 0.001 w [] 0 d [] 0 d 2.25 w 566.72 470.64 m 566.72 402.24 l S 0.001 w [] 0 d /F1 12 Tf BT 1 0 0 1 34.05 453.37 Tm (Conditions of registration:)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 430.54 Tm (Category\(ies\) :)Tj ET /F1 12 Tf BT 1 0 0 1 302.3 430.54 Tm (Number of places \(if applicable\):)Tj ET /F1 12 Tf BT 1 0 0 1 302.3 409.96 Tm (Under 65)Tj ET /F1 12 Tf BT 1 0 0 1 435.37 409.96 Tm (Over 65)Tj ET 1 1 1 RG 20.58 w 31.2 388.53 m 297.25 388.53 l S 0.001 w 20.58 w 299.5 388.53 m 429.25 388.53 l S 0.001 w 20.58 w 431.5 388.53 m 565.9 388.53 l S 0.001 w 35.16 w 31.2 358.41 m 297.25 358.41 l S 0.001 w 35.16 w 299.5 358.41 m 429.25 358.41 l S 0.001 w 35.16 w 431.5 358.41 m 565.9 358.41 l S 0.001 w 20.58 w 31.2 328.29 m 297.25 328.29 l S 0.001 w 20.58 w 299.5 328.29 m 429.25 328.29 l S 0.001 w 20.58 w 431.5 328.29 m 565.9 328.29 l S 0.001 w [] 0 d 2.25 w 0.99216 0.89804 0.5451 RG 28.99 377.11 m 568.1 377.11 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 339.7 m 568.1 339.7 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 399.94 m 568.1 399.94 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 377.11 m 568.1 377.11 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 339.7 m 568.1 339.7 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 316.87 m 568.1 316.87 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 401.02 m 30.07 315.8 l S 0.001 w [] 0 d [] 0 d 2.25 w 298.37 401.02 m 298.37 315.8 l S 0.001 w [] 0 d [] 0 d 2.25 w 430.37 401.02 m 430.37 315.8 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.02 401.02 m 567.02 315.8 l S 0.001 w [] 0 d /F1 12 Tf BT 1 0 0 1 34.05 383.76 Tm (dementia)Tj ET /F1 12 Tf BT 1 0 0 1 302.35 383.76 Tm (25)Tj ET /F1 12 Tf BT 1 0 0 1 434.35 383.76 Tm (0)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 360.93 Tm (old age, not falling within any other )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 346.35 Tm (category)Tj ET /F1 12 Tf BT 1 0 0 1 302.35 360.93 Tm (0)Tj ET /F1 12 Tf BT 1 0 0 1 434.35 360.93 Tm (25)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 323.52 Tm (physical disability)Tj ET /F1 12 Tf BT 1 0 0 1 302.35 323.52 Tm (25)Tj ET /F1 12 Tf BT 1 0 0 1 434.35 323.52 Tm (0)Tj ET 0.99608 0.9451 0.76078 RG 20.58 w 31.2 285.08 m 565.6 285.08 l S 0.001 w [] 0 d 2.25 w 0.99216 0.89804 0.5451 RG 28.99 273.67 m 567.8 273.67 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 192.52 m 568.1 192.52 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 296.5 m 567.8 296.5 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 273.67 m 568.1 273.67 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 192.52 m 568.1 192.52 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 169.69 m 568.1 169.69 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 297.58 m 30.07 168.61 l S 0.001 w [] 0 d [] 0 d 2.25 w 566.72 297.58 m 566.72 168.61 l S 0.001 w [] 0 d /F1 12 Tf BT 1 0 0 1 34.05 280.31 Tm (Conditions of registration:)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 257.48 Tm (The registered person may provide the following category of service only: Care home )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 242.9 Tm (only - Code PC, to service users of the following gender: Either, whose primary care )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 228.32 Tm (needs on admission to the home are within the following categories: Old age, not )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 213.74 Tm (falling within any other category - Code OP, Dementia - Code DE and Physical disability )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 199.16 Tm (- Code PD )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 176.33 Tm (The maximum number of service users who can be accommodated is: 25 )Tj ET 0.99608 0.9451 0.76078 RG 20.58 w 31.2 154.9 m 315.25 154.9 l S 0.001 w 1 1 1 RG 20.58 w 317.5 154.9 m 346.55 154.9 l S 0.001 w 20.58 w 348.8 154.9 m 377.9 154.9 l S 0.001 w 20.58 w 380.15 154.9 m 409.2 154.9 l S 0.001 w 20.58 w 411.45 154.9 m 440.55 154.9 l S 0.001 w 20.58 w 442.8 154.9 m 471.9 154.9 l S 0.001 w 20.58 w 474.15 154.9 m 503.2 154.9 l S 0.001 w 20.58 w 505.45 154.9 m 534.55 154.9 l S 0.001 w 20.58 w 536.8 154.9 m 565.9 154.9 l S 0.001 w [] 0 d 2.25 w 0.99216 0.89804 0.5451 RG 28.99 166.31 m 568.1 166.31 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 143.48 m 568.1 143.48 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 167.39 m 30.07 142.41 l S 0.001 w [] 0 d [] 0 d 2.25 w 316.37 167.39 m 316.37 142.41 l S 0.001 w [] 0 d [] 0 d 2.25 w 347.67 167.39 m 347.67 142.41 l S 0.001 w [] 0 d [] 0 d 2.25 w 379.02 167.39 m 379.02 142.41 l S 0.001 w [] 0 d [] 0 d 2.25 w 410.32 167.39 m 410.32 142.41 l S 0.001 w [] 0 d [] 0 d 2.25 w 441.67 167.39 m 441.67 142.41 l S 0.001 w [] 0 d [] 0 d 2.25 w 473.02 167.39 m 473.02 142.41 l S 0.001 w [] 0 d [] 0 d 2.25 w 504.32 167.39 m 504.32 142.41 l S 0.001 w [] 0 d [] 0 d 2.25 w 535.67 167.39 m 535.67 142.41 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.02 167.39 m 567.02 142.41 l S 0.001 w [] 0 d /F1 12 Tf BT 1 0 0 1 34.05 150.13 Tm (Date of last inspection)Tj ET 0.99608 0.9451 0.76078 RG 17 w 31.2 131.61 m 565.9 131.61 l S 0.001 w [] 0 d 2.25 w 0.99216 0.89804 0.5451 RG 28.99 121.98 m 568.1 121.98 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 123.06 m 30.07 55.07 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.02 123.06 m 567.02 55.07 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 141.23 m 568.1 141.23 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 121.98 m 568.1 121.98 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 56.15 m 568.1 56.15 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 142.31 m 30.07 120.91 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.02 142.31 m 567.02 120.91 l S 0.001 w [] 0 d /F1 12 Tf BT 1 0 0 1 35.5 128.05 Tm (Brief description of the )Tj ET /F1 12 Tf BT 1 0 0 1 177.31 128.05 Tm (care home)Tj ET /F1 12 Tf BT 1 0 0 1 35.5 108.8 Tm (The home offers personal care to people from a wide range of cultural backgrounds, )Tj ET /F1 12 Tf BT 1 0 0 1 35.5 91.8 Tm (predominantly, but not exclusively, people of Asian origin.)Tj ET /F1 12 Tf BT 1 0 0 1 35.5 74.8 Tm ()Tj ET endstream endobj 8 0 obj<>/ProcSet [/PDF /Text /ImageB /ImageC /ImageI]>>/MediaBox[0 0 595 842]>> endobj 9 0 obj <>stream 0 J 0.98431 0.78824 0.08627 RG 20.58 w 28.35 35.56 m 566.93 35.56 l S 0.001 w /F1 12 Tf 0 0 0 rg BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 30.79 Tm (Care Homes for Older People)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 11 Tf BT 1 0 0 1 477.68 31.8 Tm (Page)Tj ET /F1 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 508.21 31.8 Tm (3)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 11 Tf BT 1 0 0 1 515.2 31.8 Tm ( of )Tj ET /F1 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 533.49 31.8 Tm (11)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr 0.99608 0.9451 0.76078 RG 17 w 31.2 804.03 m 565.9 804.03 l S 0.001 w [] 0 d 2.25 w 0.99216 0.89804 0.5451 RG 28.99 794.4 m 568.1 794.4 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 795.48 m 30.07 570.08 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.02 795.48 m 567.02 570.08 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 813.65 m 568.1 813.65 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 794.4 m 568.1 794.4 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 571.15 m 568.1 571.15 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 814.73 m 30.07 793.33 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.02 814.73 m 567.02 793.33 l S 0.001 w [] 0 d /F1 12 Tf BT 1 0 0 1 35.5 800.47 Tm (Brief description of the )Tj ET /F1 12 Tf BT 1 0 0 1 177.31 800.47 Tm (care home)Tj ET /F1 12 Tf BT 1 0 0 1 33.25 783.47 Tm (It is situated in the Girlington area of Bradford, which is approximately 1 mile from the )Tj ET /F1 12 Tf BT 1 0 0 1 33.25 766.47 Tm (city centre. There is a very good range of amenities available locally including shops, )Tj ET /F1 12 Tf BT 1 0 0 1 33.25 749.47 Tm (public houses, churches, and mosques. The home is well served by public transport.)Tj ET /F1 12 Tf BT 1 0 0 1 33.25 732.47 Tm (The home has 3 floors; the communal rooms are on the ground floor and consist of )Tj ET /F1 12 Tf BT 1 0 0 1 33.25 715.47 Tm (two lounges and dining room/lounge.)Tj ET /F1 12 Tf BT 1 0 0 1 33.25 698.47 Tm (There are 17 single and 9 doubles rooms; none of the rooms have en-suite facilities. )Tj ET /F1 12 Tf BT 1 0 0 1 33.25 681.47 Tm (There are four communal bathrooms located on the first and second floors, and )Tj ET /F1 12 Tf BT 1 0 0 1 33.25 664.47 Tm (communal toilets are located throughout the home.)Tj ET /F1 12 Tf BT 1 0 0 1 33.25 647.47 Tm (There is a passenger lift to all floors and a ramp for disabled access at the front of the )Tj ET /F1 12 Tf BT 1 0 0 1 33.25 630.47 Tm (home. There is a small parking area at the back and street parking is available.)Tj ET /F1 12 Tf BT 1 0 0 1 33.25 613.47 Tm (In July 2008 the owner told us the fees ranged from 351.18 to 454.93 per week. )Tj ET /F1 12 Tf BT 1 0 0 1 33.25 596.47 Tm (Hairdressing and the cost of outings are not included in the fees.)Tj ET /F1 12 Tf BT 1 0 0 1 33.25 579.47 Tm (Information about the service is made available on request.)Tj ET /F1 12 Tf BT 1 0 0 1 28.35 559.09 Tm ()Tj ET endstream endobj 10 0 obj<>/ProcSet [/PDF /Text /ImageB /ImageC /ImageI]>>/MediaBox[0 0 595 842]>> endobj 11 0 obj <>stream 0 J 0.98431 0.78824 0.08627 RG 20.58 w 28.35 35.56 m 566.93 35.56 l S 0.001 w /F1 12 Tf 0 0 0 rg BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 30.79 Tm (Care Homes for Older People)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 11 Tf BT 1 0 0 1 477.68 31.8 Tm (Page)Tj ET /F1 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 508.21 31.8 Tm (4)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 11 Tf BT 1 0 0 1 515.2 31.8 Tm ( of )Tj ET /F1 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 533.49 31.8 Tm (11)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 14 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 772.57 Tm (What we found:)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr 1 1 1 RG 698.48 w 31.2 413.27 m 563.65 413.27 l S 0.001 w [] 0 d 2.25 w 0.99216 0.89804 0.5451 RG 28.99 763.63 m 565.85 763.63 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 62.9 m 565.85 62.9 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 764.71 m 30.07 61.82 l S 0.001 w [] 0 d [] 0 d 2.25 w 564.78 764.71 m 564.78 61.82 l S 0.001 w [] 0 d /F1 12 Tf BT 1 0 0 1 34.05 747.45 Tm (Britannia Care Home has recently varied their registration to include the category of )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 732.87 Tm (mental disorder. Due to a system fault this is not reflected in the information provided )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 718.29 Tm (at the front of this report. An unannounced inspection was carried out at this home by )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 703.71 Tm (two inspectors as due to an emergency situation people from another home have )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 689.13 Tm (moved into Britannia.)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 674.55 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 34.05 659.97 Tm (On January 17th 2009 there was a fire at a nearby nursing home called the Malvern. )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 645.39 Tm (Due to the damage caused by the fire everyone living in the home had to be moved )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 630.81 Tm (out immediately into other care services. Sixteen people from The Malvern moved into )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 616.23 Tm (Britannia Care Home. Bradford Social Services emergency duty teams were involved in )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 601.65 Tm (this process. Nursing and care staff from The Malvern moved with these people and )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 587.07 Tm (continue to provide them with the care and support they need. This is a temporary )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 572.49 Tm (arrangement until The Malvern is ready to reopen. All the people transferred from The )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 557.91 Tm (Malvern are being reviewed by the care management teams to ensure that their needs )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 543.33 Tm (are being met while this temporary arrangement is in place. This visit was carried out )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 528.75 Tm (to review the arrangements in place and make sure that everyone living in Britannia is )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 514.17 Tm (safe and their needs are being met. This was not a full inspection and we did not look )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 499.59 Tm (at all the standards or review any requirements outstanding from previous inspections.)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 485.01 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 34.05 470.43 Tm (We spoke to some people who live at Britannia permanently and to some people who )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 455.85 Tm (have moved in temporarily from the Malvern. They all told us that they knew that )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 441.27 Tm (people had to move because of the fire. Two people from the Malvern told us they )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 426.69 Tm (were ok but wanted to go home.)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 412.11 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 34.05 397.53 Tm (We did not look at any care files.)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 382.95 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 34.05 368.37 Tm (Staff from the Malvern told us that many of the people from the Malvern are registered )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 353.79 Tm (with the medical practice next door and that this has helped them provide support if )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 339.21 Tm (needed. There is a qualified nurse on duty for the Malvern.)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 324.63 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 34.05 310.05 Tm (Medication is stored separately and staff from both services told us there is a shared )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 295.47 Tm (fridge for medication. Both the nurse in charge of the Malvern service and the )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 280.89 Tm (Britannia provider told us that this arrangement was working well.)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 266.31 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 34.05 251.73 Tm (Some of the shared bedrooms we looked at did not have their dividing curtains in )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 237.15 Tm (place and we asked the provider to make sure they were restored. This will help make )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 222.57 Tm (sure people's privacy and dignity is maintained.)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 207.99 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 34.05 193.41 Tm (Due to needs and abilities of its people Britannia is usually a very quiet home with )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 178.83 Tm (people assisted to bed after lunch. The influx of considerably more active people does )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 164.25 Tm (mean that the place appears very busy with people walking up and down corridors. )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 149.67 Tm (During our short visit we did not see any evidence of people being supported to access )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 135.09 Tm (any social activities.)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 120.51 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 34.05 105.93 Tm (We saw that people from both services were served lunch in separate areas. Staff from )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 91.35 Tm (the Malvern carried plates of hot food through to the lounge area from the kitchen. for )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 76.77 Tm (people to eat whilst seated at individual tables. The arrangements for transporting )Tj ET endstream endobj 12 0 obj<>/ProcSet [/PDF /Text /ImageB /ImageC /ImageI]>>/MediaBox[0 0 595 842]>> endobj 13 0 obj <>stream 0 J 0.98431 0.78824 0.08627 RG 20.58 w 28.35 35.56 m 566.93 35.56 l S 0.001 w /F1 12 Tf 0 0 0 rg BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 30.79 Tm (Care Homes for Older People)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 11 Tf BT 1 0 0 1 477.68 31.8 Tm (Page)Tj ET /F1 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 508.21 31.8 Tm (5)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 11 Tf BT 1 0 0 1 515.2 31.8 Tm ( of )Tj ET /F1 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 533.49 31.8 Tm (11)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr 1 1 1 RG 748.5 w 31.2 438.28 m 563.65 438.28 l S 0.001 w [] 0 d 2.25 w 0.99216 0.89804 0.5451 RG 28.99 813.65 m 565.85 813.65 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 62.9 m 565.85 62.9 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 814.73 m 30.07 61.82 l S 0.001 w [] 0 d [] 0 d 2.25 w 564.78 814.73 m 564.78 61.82 l S 0.001 w [] 0 d /F1 12 Tf BT 1 0 0 1 31.8 802.72 Tm (food may be made safer by the use of a trolley if one was available. The meals we saw )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 788.14 Tm (appeared appetising and people we spoke to said they enjoyed their meals. We saw )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 773.56 Tm (that two people were enjoying meals from the other service and this worked well as it )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 758.98 Tm (meant their cultural meeds were met.)Tj ET /F1 12 Tf BT 1 0 0 1 31.8 744.4 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 31.8 729.82 Tm (Staff told us that both sets of relatives have been made aware of the move. We are )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 715.24 Tm (not sure what arrangements are in place for people or their relatives to complain if )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 700.66 Tm (they are unhappy.)Tj ET /F1 12 Tf BT 1 0 0 1 31.8 686.08 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 31.8 671.5 Tm (There has been one incident reported to the Commission involving two people from the )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 656.92 Tm (Malvern. Appropriate action was taken by the service.)Tj ET /F1 12 Tf BT 1 0 0 1 31.8 642.34 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 31.8 627.76 Tm (This temporary arrangement brings together people with very different needs. In order )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 613.18 Tm (for the providers to make sure people are not put at risk we asked them to provide a )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 598.6 Tm (weekly summary of any concerns or issues. The main lounges are being used by )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 584.02 Tm (people from the Malvern and people from Britannia are using the lounge adjoining the )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 569.44 Tm (dining area.)Tj ET /F1 12 Tf BT 1 0 0 1 31.8 554.86 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 31.8 540.28 Tm (People's bedrooms are clean. We saw that people from the Malvern occupy the second )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 525.7 Tm (floor and some bedrooms on the first floor. The second floor has not been used for )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 511.12 Tm (some time prior to this temporary move in.)Tj ET /F1 12 Tf BT 1 0 0 1 31.8 496.54 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 31.8 481.96 Tm (There is a bathroom and a shower room on both the first and second floors. The )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 467.38 Tm (bathroom on the second floor was waiting for taps to be fitted and the shower/wet )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 452.8 Tm (room was not in use. Before we left the provider made sure that the bathroom on the )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 438.22 Tm (second floor was reinstated for use and agreed that water temperatures would be )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 423.64 Tm (checked.)Tj ET /F1 12 Tf BT 1 0 0 1 31.8 409.06 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 31.8 394.48 Tm (There is a bathroom on the ground floor adjoining the lounges we saw people's )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 379.9 Tm (toiletries, three razors and a toothbrush. Staff said they were not sure who left them )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 365.32 Tm (there and removed them at our request. People's individual toiletries should not be left )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 350.74 Tm (in bathrooms as this presents an infection risk.)Tj ET /F1 12 Tf BT 1 0 0 1 31.8 336.16 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 31.8 321.58 Tm (There was an accumulation of clinical and domestic waste in the car park close to )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 307 Tm (where people smoke. The providers said that this was due to lack of collections over )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 292.42 Tm (the weekend and that an additional clinical waste bin would be used to reduce any )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 277.84 Tm (risks.)Tj ET /F1 12 Tf BT 1 0 0 1 31.8 263.26 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 31.8 248.68 Tm (We looked at staffing levels in both services.)Tj ET /F1 12 Tf BT 1 0 0 1 31.8 234.1 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 31.8 219.52 Tm (Malvern staff told us there were 3 carers, a nurse and a cook on duty to meet people's )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 204.94 Tm (needs. We were unable to get an accurate picture of who was on duty for Britannia. )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 190.36 Tm (This was because the information board did not match the rota or who was on duty in )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 175.78 Tm (the home.)Tj ET /F1 12 Tf BT 1 0 0 1 31.8 161.2 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 31.8 146.62 Tm (Both providers assured us that they were confident that the staffing arrangements )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 132.04 Tm (they have in place do not put people at risk and are sufficient to meet people's needs.)Tj ET /F1 12 Tf BT 1 0 0 1 31.8 117.46 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 31.8 102.88 Tm (We asked both providers to send us a weekly plan detailing staffing levels for the )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 88.3 Tm (following week. This will help us make sure that staffing levels are taking account of )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 73.72 Tm (any changes in need and that people are safe. We may check staffing arrangements.)Tj ET endstream endobj 14 0 obj<>/ProcSet [/PDF /Text /ImageB /ImageC /ImageI]>>/MediaBox[0 0 595 842]>> endobj 15 0 obj <>stream 0 J 0.98431 0.78824 0.08627 RG 20.58 w 28.35 35.56 m 566.93 35.56 l S 0.001 w /F1 12 Tf 0 0 0 rg BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 30.79 Tm (Care Homes for Older People)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 11 Tf BT 1 0 0 1 477.68 31.8 Tm (Page)Tj ET /F1 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 508.21 31.8 Tm (6)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 11 Tf BT 1 0 0 1 515.2 31.8 Tm ( of )Tj ET /F1 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 533.49 31.8 Tm (11)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr 1 1 1 RG 280.02 w 31.2 672.52 m 563.65 672.52 l S 0.001 w [] 0 d 2.25 w 0.99216 0.89804 0.5451 RG 28.99 813.65 m 565.85 813.65 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 531.38 m 565.85 531.38 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 814.73 m 30.07 530.31 l S 0.001 w [] 0 d [] 0 d 2.25 w 564.78 814.73 m 564.78 530.31 l S 0.001 w [] 0 d /F1 12 Tf BT 1 0 0 1 31.8 802.72 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 31.8 788.14 Tm (The two services stated that management arrangements were separate with two )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 773.56 Tm (separate offices used.)Tj ET /F1 12 Tf BT 1 0 0 1 31.8 758.98 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 31.8 744.4 Tm (We saw information about Britannia people in the office being used by Malvern As far )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 729.82 Tm (as is practicable files and records should be kept separate so that people's )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 715.24 Tm (confidentiality is not compromised.)Tj ET /F1 12 Tf BT 1 0 0 1 31.8 700.66 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 31.8 686.08 Tm (Staff from both services told us that there were meetings between both services and )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 671.5 Tm (that they took time to speak to people and make sure care needs are met.)Tj ET /F1 12 Tf BT 1 0 0 1 31.8 656.92 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 31.8 642.34 Tm (A number of people who usually live at the Malvern smoke. Staff told us that they all )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 627.76 Tm (smoke outside. The fire risk assessment may need to be reviewed to make sure that )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 613.18 Tm (proper account is taken of any additional risks posed by people smoking.)Tj ET /F1 12 Tf BT 1 0 0 1 31.8 598.6 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 31.8 584.02 Tm (We saw domestic refuse under the stairwell adjoining the rear fire door. The providers )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 569.44 Tm (told us this was because they had been unable to place rubbish outside due to the )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 554.86 Tm (snow. Most of the refuse was removed. The providers must ensure that this area is )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 540.28 Tm (kept clear so that fire safety is not compromised.)Tj ET /F1 14 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 513.31 Tm (What the care home)Tj ET 0.99216 0.89804 0.5451 RG 0.001 w 0 Tr /F1 14 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 175.95 513.31 Tm (does well:)Tj ET 0.99216 0.89804 0.5451 RG 0.001 w 0 Tr 1 1 1 RG 93.48 w 31.2 455.38 m 563.65 455.38 l S 0.001 w [] 0 d 2.25 w 0.99216 0.89804 0.5451 RG 28.99 503.25 m 565.85 503.25 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 407.52 m 565.85 407.52 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 504.33 m 30.07 406.44 l S 0.001 w [] 0 d [] 0 d 2.25 w 564.78 504.33 m 564.78 406.44 l S 0.001 w [] 0 d /F1 12 Tf BT 1 0 0 1 34.05 487.06 Tm (The temporary accommodation at Britannia has meant that at least two people have )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 472.48 Tm (the opportunity to have meals that better reflect their cultural needs and preferences.)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 457.9 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 34.05 443.32 Tm (For people from the Malvern the move is still within easy reach for their relatives and )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 428.74 Tm (for staff.)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 414.16 Tm ()Tj ET /F1 14 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 387.2 Tm (What they could do better:)Tj ET 0.99216 0.89804 0.5451 RG 0.001 w 0 Tr 1 1 1 RG 210.12 w 31.2 270.95 m 563.65 270.95 l S 0.001 w [] 0 d 2.25 w 0.99216 0.89804 0.5451 RG 28.99 377.13 m 565.85 377.13 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 164.76 m 565.85 164.76 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 378.21 m 30.07 163.69 l S 0.001 w [] 0 d [] 0 d 2.25 w 564.78 378.21 m 564.78 163.69 l S 0.001 w [] 0 d /F1 12 Tf BT 1 0 0 1 34.05 360.95 Tm (The temporary move brings together people with differing needs. Britannia has a )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 346.37 Tm (number of frail immobile older people. Some of the people who live at the Malvern can )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 331.79 Tm (display behaviours that challenge other people.We have asked both services to keep )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 317.21 Tm (their staffing levels under review and to notify us of any incidents or issues that arise.)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 302.63 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 34.05 288.05 Tm (Suitable and usable washing and bathing facilities should be maintained so that )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 273.47 Tm (people's personal care needs are met. Individual toiletries and personal care items )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 258.89 Tm (should be removed from communal bathrooms to help prevent the spread of infection.)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 244.31 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 34.05 229.73 Tm (To miminse any associated risks, the providers should make sure there are adequate )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 215.15 Tm (and safe arrangements in place for the storage of clinical and other waste. The area )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 200.57 Tm (adjoining the rear fire door should be kept clear at all times so that fire safety is not )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 185.99 Tm (compromised. The fire risk assessment in place should be reviewed to take full account )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 171.41 Tm (of any additional risks presented by smoking.)Tj ET /F1 12 Tf BT 1 0 0 1 28.35 146.45 Tm (If you want to know what action the person responsible for this care home)Tj ET /F1 12 Tf BT 1 0 0 1 483.55 146.45 Tm (is taking )Tj ET /F1 12 Tf BT 1 0 0 1 28.35 130.45 Tm (following this report, you can contact them using the details set out on page 2.)Tj ET endstream endobj 16 0 obj<>/ProcSet [/PDF /Text /ImageB /ImageC /ImageI]>>/MediaBox[0 0 595 842]>> endobj 18 0 obj <>stream 0 J 0.98431 0.78824 0.08627 RG 20.58 w 28.35 35.56 m 566.93 35.56 l S 0.001 w /F1 12 Tf 0 0 0 rg BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 30.79 Tm (Care Homes for Older People)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 11 Tf BT 1 0 0 1 477.68 31.8 Tm (Page)Tj ET /F1 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 508.21 31.8 Tm (7)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 11 Tf BT 1 0 0 1 515.2 31.8 Tm ( of )Tj ET /F1 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 533.49 31.8 Tm (11)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr 0.99216 0.9451 0.76078 RG 36.25 w 29.47 780 m 564.97 780 l S 0.001 w 0.99608 0.9451 0.76078 RG 17 w 28.35 771.5 m 422.1 771.5 l S 0.001 w 17 w 424.35 771.5 m 467.1 771.5 l S 0.001 w 1 1 1 RG 17 w 469.35 771.5 m 494.1 771.5 l S 0.001 w 0.99608 0.9451 0.76078 RG 17 w 496.35 771.5 m 539.1 771.5 l S 0.001 w 1 1 1 RG 17 w 541.35 771.5 m 566.1 771.5 l S 0.001 w [] 0 d 2.25 w 0.99216 0.89804 0.5451 RG 26.14 781.13 m 568.3 781.13 l S 0.001 w [] 0 d [] 0 d 2.25 w 26.14 800.38 m 568.3 800.38 l S 0.001 w [] 0 d [] 0 d 2.25 w 26.14 781.13 m 568.3 781.13 l S 0.001 w [] 0 d [] 0 d 2.25 w 26.14 761.88 m 568.3 761.88 l S 0.001 w [] 0 d [] 0 d 2.25 w 27.22 801.46 m 27.22 760.8 l S 0.001 w [] 0 d [] 0 d 2.25 w 423.22 782.21 m 423.22 760.8 l S 0.001 w [] 0 d [] 0 d 2.25 w 468.22 782.21 m 468.22 760.8 l S 0.001 w [] 0 d [] 0 d 2.25 w 495.22 782.21 m 495.22 760.8 l S 0.001 w [] 0 d [] 0 d 2.25 w 540.22 782.21 m 540.22 760.8 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.22 801.46 m 567.22 760.8 l S 0.001 w [] 0 d /F1 12 Tf BT 1 0 0 1 33.75 787.19 Tm (Are there any outstanding requirements from the last inspection?)Tj ET /F1 12 Tf BT 1 0 0 1 429.75 767.94 Tm (Yes)Tj ET /F2 12 Tf BT 1 0 0 1 476.37 769.89 Tm (5)Tj ET /F1 12 Tf BT 1 0 0 1 501.75 767.94 Tm (No)Tj ET /F2 12 Tf BT 1 0 0 1 546.75 769.89 Tm ()Tj ET 0.99608 0.9451 0.76078 RG 81.9 w 31.2 699.43 m 566.2 699.43 l S 0.001 w [] 0 d 2.25 w 0.99216 0.89804 0.5451 RG 28.99 741.5 m 568.4 741.5 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 742.58 m 30.07 658.48 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.32 742.58 m 567.32 658.48 l S 0.001 w [] 0 d /F1 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 34.05 725.32 Tm (Outstanding statutory requirements)Tj ET 0.99216 0.89804 0.5451 RG 0.001 w 0 Tr /F1 12 Tf BT 1 0 0 1 34.05 707.74 Tm (These requirements were set at the last inspection. They may not have been looked at )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 693.16 Tm (during this inspection, as a )Tj ET /F1 12 Tf BT 1 0 0 1 201.54 693.16 Tm (random inspection is short and focussed. The registered )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 678.58 Tm (person must take the necessary action to comply with these requirements within the )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 664 Tm (timescales set.)Tj ET 0.99608 0.9451 0.76078 RG 30.3 w 31.2 641.08 m 91 641.08 l S 0.001 w 30.3 w 93.25 641.08 m 197.4 641.08 l S 0.001 w 30.3 w 199.65 641.08 m 289.5 641.08 l S 0.001 w 30.3 w 291.75 641.08 m 473.9 641.08 l S 0.001 w 30.3 w 476.15 641.08 m 566.2 641.08 l S 0.001 w 1 1 1 RG 358.92 w 31.2 444.22 m 91.05 444.22 l S 0.001 w 358.92 w 93.3 444.22 m 197.4 444.22 l S 0.001 w 358.92 w 199.65 444.22 m 289.45 444.22 l S 0.001 w 358.92 w 291.7 444.22 m 473.8 444.22 l S 0.001 w 358.92 w 476.05 444.22 m 566.1 444.22 l S 0.001 w 200.73 w 31.2 162.14 m 91.05 162.14 l S 0.001 w 200.73 w 93.3 162.14 m 197.4 162.14 l S 0.001 w 200.73 w 199.65 162.14 m 289.45 162.14 l S 0.001 w 200.73 w 291.7 162.14 m 473.8 162.14 l S 0.001 w 200.73 w 476.05 162.14 m 566.1 162.14 l S 0.001 w [] 0 d 2.25 w 0.99216 0.89804 0.5451 RG 28.99 624.8 m 568.4 624.8 l S 0.001 w [] 0 d [] 0 d 2.25 w 92.12 658.43 m 92.12 262.56 l S 0.001 w [] 0 d [] 0 d 2.25 w 290.62 658.43 m 290.62 262.56 l S 0.001 w [] 0 d [] 0 d 2.25 w 475.02 658.43 m 475.02 262.56 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 263.63 m 568.3 263.63 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 657.35 m 568.4 657.35 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 624.8 m 568.3 624.8 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 263.63 m 568.3 263.63 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 60.65 m 568.3 60.65 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 658.43 m 30.07 59.57 l S 0.001 w [] 0 d [] 0 d 2.25 w 92.17 625.88 m 92.17 59.57 l S 0.001 w [] 0 d [] 0 d 2.25 w 198.52 658.43 m 198.52 59.57 l S 0.001 w [] 0 d [] 0 d 2.25 w 290.57 625.88 m 290.57 59.57 l S 0.001 w [] 0 d [] 0 d 2.25 w 474.92 625.88 m 474.92 59.57 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.32 658.43 m 567.32 59.57 l S 0.001 w [] 0 d /F1 10 Tf BT 1 0 0 1 34.05 643.18 Tm (No.)Tj ET /F1 10 Tf BT 1 0 0 1 96.1 643.18 Tm (Standard)Tj ET /F1 10 Tf BT 1 0 0 1 202.5 643.18 Tm (Regulation)Tj ET /F1 10 Tf BT 1 0 0 1 294.6 643.18 Tm (Requirement)Tj ET /F1 10 Tf BT 1 0 0 1 479 643.18 Tm (Timescale for )Tj ET /F1 10 Tf BT 1 0 0 1 479 631.03 Tm (action)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 608.62 Tm (1)Tj ET /F1 12 Tf BT 1 0 0 1 96.15 608.62 Tm (1)Tj ET /F1 12 Tf BT 1 0 0 1 202.5 608.62 Tm (4)Tj ET /F1 12 Tf BT 1 0 0 1 294.55 608.62 Tm (The Statement of Purpose )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 594.04 Tm (must be kept up to date. It )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 579.46 Tm (must include information on )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 564.88 Tm (the use of CCTV inside the )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 550.3 Tm (home and must make it clear )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 535.72 Tm (that nursing care is no longer )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 521.14 Tm (provided. This is to make )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 506.56 Tm (sure that people have up to )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 491.98 Tm (date and accurate )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 477.4 Tm (information about the range )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 462.82 Tm (of services being offered.)Tj ET /F1 12 Tf BT 1 0 0 1 294.55 448.24 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 294.55 433.66 Tm (In order to meet its stated )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 419.08 Tm (objective of providing a multi )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 404.5 Tm (cultural service the home )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 389.92 Tm (must make information )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 375.34 Tm (available in alternative )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 360.76 Tm (formats appropriate to the )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 346.18 Tm (needs of people using the )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 331.6 Tm (service.)Tj ET /F1 12 Tf BT 1 0 0 1 294.55 317.02 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 294.55 302.44 Tm (Previous timescale of )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 287.86 Tm (30/04/07 not met.)Tj ET /F1 12 Tf BT 1 0 0 1 294.55 270.28 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 478.9 608.62 Tm (30/11/2008)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 247.45 Tm (2)Tj ET /F1 12 Tf BT 1 0 0 1 96.15 247.45 Tm (7)Tj ET /F1 12 Tf BT 1 0 0 1 202.5 247.45 Tm (15)Tj ET /F1 12 Tf BT 1 0 0 1 294.55 247.45 Tm (The care plans must continue )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 232.87 Tm (to be developed to make )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 218.29 Tm (sure that they set out in )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 203.71 Tm (detail how people?s assessed )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 189.13 Tm (needs in relation to personal, )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 174.55 Tm (health, and social care will be )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 159.97 Tm (met and so that there is )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 145.39 Tm (evidence that people or their )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 130.81 Tm (representatives are involved )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 116.23 Tm (in care planning. This is to )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 101.65 Tm (make sure that people?s )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 87.07 Tm (needs are met consistently in )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 72.49 Tm (a way that takes account of )Tj ET /F1 12 Tf BT 1 0 0 1 478.9 247.45 Tm (30/11/2008)Tj ET endstream endobj 19 0 obj<>/ProcSet [/PDF /Text /ImageB /ImageC /ImageI]>>/MediaBox[0 0 595 842]>> endobj 20 0 obj <>stream 0 J 0.98431 0.78824 0.08627 RG 20.58 w 28.35 35.56 m 566.93 35.56 l S 0.001 w /F1 12 Tf 0 0 0 rg BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 30.79 Tm (Care Homes for Older People)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 11 Tf BT 1 0 0 1 477.68 31.8 Tm (Page)Tj ET /F1 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 508.21 31.8 Tm (8)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 11 Tf BT 1 0 0 1 515.2 31.8 Tm ( of )Tj ET /F1 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 533.49 31.8 Tm (11)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr 1 1 1 RG 169.38 w 31.2 727.84 m 91.05 727.84 l S 0.001 w 169.38 w 93.3 727.84 m 197.4 727.84 l S 0.001 w 169.38 w 199.65 727.84 m 289.45 727.84 l S 0.001 w 169.38 w 291.7 727.84 m 473.8 727.84 l S 0.001 w 169.38 w 476.05 727.84 m 566.1 727.84 l S 0.001 w 125.64 w 31.2 578.08 m 91.05 578.08 l S 0.001 w 125.64 w 93.3 578.08 m 197.4 578.08 l S 0.001 w 125.64 w 199.65 578.08 m 289.45 578.08 l S 0.001 w 125.64 w 291.7 578.08 m 473.8 578.08 l S 0.001 w 125.64 w 476.05 578.08 m 566.1 578.08 l S 0.001 w 125.64 w 31.2 450.19 m 91.05 450.19 l S 0.001 w 125.64 w 93.3 450.19 m 197.4 450.19 l S 0.001 w 125.64 w 199.65 450.19 m 289.45 450.19 l S 0.001 w 125.64 w 291.7 450.19 m 473.8 450.19 l S 0.001 w 125.64 w 476.05 450.19 m 566.1 450.19 l S 0.001 w 321.09 w 31.2 224.57 m 91.05 224.57 l S 0.001 w 321.09 w 93.3 224.57 m 197.4 224.57 l S 0.001 w 321.09 w 199.65 224.57 m 289.45 224.57 l S 0.001 w 321.09 w 291.7 224.57 m 473.8 224.57 l S 0.001 w 321.09 w 476.05 224.57 m 566.1 224.57 l S 0.001 w [] 0 d 2.25 w 0.99216 0.89804 0.5451 RG 28.99 642.02 m 568.3 642.02 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 514.13 m 568.3 514.13 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 386.24 m 568.3 386.24 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 813.65 m 568.3 813.65 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 642.02 m 568.3 642.02 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 514.13 m 568.3 514.13 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 386.24 m 568.3 386.24 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 62.9 m 568.3 62.9 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 814.73 m 30.07 61.82 l S 0.001 w [] 0 d [] 0 d 2.25 w 92.17 814.73 m 92.17 61.82 l S 0.001 w [] 0 d [] 0 d 2.25 w 198.52 814.73 m 198.52 61.82 l S 0.001 w [] 0 d [] 0 d 2.25 w 290.57 814.73 m 290.57 61.82 l S 0.001 w [] 0 d [] 0 d 2.25 w 474.92 814.73 m 474.92 61.82 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.22 814.73 m 567.22 61.82 l S 0.001 w [] 0 d /F1 12 Tf BT 1 0 0 1 292.3 802.72 Tm (their preferences.)Tj ET /F1 12 Tf BT 1 0 0 1 292.3 788.14 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 292.3 773.56 Tm (Previous timescale of )Tj ET /F1 12 Tf BT 1 0 0 1 292.3 758.98 Tm (30/04/07 not met.)Tj ET /F1 12 Tf BT 1 0 0 1 292.3 744.4 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 292.3 729.82 Tm (Care plans must also show )Tj ET /F1 12 Tf BT 1 0 0 1 292.3 715.24 Tm (how staff must respond to )Tj ET /F1 12 Tf BT 1 0 0 1 292.3 700.66 Tm (individual needs including )Tj ET /F1 12 Tf BT 1 0 0 1 292.3 686.08 Tm (those arising from mental )Tj ET /F1 12 Tf BT 1 0 0 1 292.3 671.5 Tm (health problems.)Tj ET /F1 12 Tf BT 1 0 0 1 292.3 650.92 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 34.05 625.84 Tm (3)Tj ET /F1 12 Tf BT 1 0 0 1 96.15 625.84 Tm (9)Tj ET /F1 12 Tf BT 1 0 0 1 202.5 625.84 Tm (13\(2\))Tj ET /F1 12 Tf BT 1 0 0 1 294.55 625.84 Tm (Medication records must be )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 611.26 Tm (kept up-to-date with all )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 596.68 Tm (medication given or omitted )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 582.1 Tm (signed for straightaway. This )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 567.52 Tm (will help make sure that )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 552.94 Tm (people get the medication )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 538.36 Tm (they need and as prescribed.)Tj ET /F1 12 Tf BT 1 0 0 1 294.55 520.78 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 478.9 625.84 Tm (30/11/2008)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 497.95 Tm (4)Tj ET /F1 12 Tf BT 1 0 0 1 96.15 497.95 Tm (27)Tj ET /F1 12 Tf BT 1 0 0 1 202.5 497.95 Tm (18)Tj ET /F1 12 Tf BT 1 0 0 1 294.55 497.95 Tm (The rota must accurately )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 483.37 Tm (reflect the staff available for )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 468.79 Tm (work on that day. The )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 454.21 Tm (numbers of care staff must )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 439.63 Tm (be kept under review. This )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 425.05 Tm (will make sure that people )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 410.47 Tm (get the care they need.)Tj ET /F1 12 Tf BT 1 0 0 1 294.55 392.89 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 478.9 497.95 Tm (31/10/2008)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 370.06 Tm (5)Tj ET /F1 12 Tf BT 1 0 0 1 96.15 370.06 Tm (27)Tj ET /F1 12 Tf BT 1 0 0 1 202.5 370.06 Tm (18)Tj ET /F1 12 Tf BT 1 0 0 1 294.55 370.06 Tm (The home must prepare a )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 355.48 Tm (plan setting out how it is )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 340.9 Tm (going to make sure that )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 326.32 Tm (there are always enough )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 311.74 Tm (staff to meet people?s needs.)Tj ET /F1 12 Tf BT 1 0 0 1 294.55 297.16 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 294.55 282.58 Tm (Specifically the plan must )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 268 Tm (state: How staffing levels will )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 253.42 Tm (be increased to take account )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 238.84 Tm (of increasing occupancy and )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 224.26 Tm (changes in the dependency )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 209.68 Tm (of people living in the home )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 195.1 Tm (and How staffing levels will )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 180.52 Tm (take account of the needs of )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 165.94 Tm (the people receiving day )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 151.36 Tm (care.)Tj ET /F1 12 Tf BT 1 0 0 1 294.55 136.78 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 294.55 122.2 Tm (A copy of this plan must be )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 107.62 Tm (sent to the CSCI.)Tj ET /F1 12 Tf BT 1 0 0 1 294.55 93.04 Tm (Previous timescale of )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 78.46 Tm (30/04/07 not met.)Tj ET /F1 12 Tf BT 1 0 0 1 478.9 370.06 Tm (30/11/2008)Tj ET endstream endobj 21 0 obj<>/ProcSet [/PDF /Text /ImageB /ImageC /ImageI]>>/MediaBox[0 0 595 842]>> endobj 22 0 obj <>stream 0 J 0.98431 0.78824 0.08627 RG 20.58 w 28.35 35.56 m 566.93 35.56 l S 0.001 w /F1 12 Tf 0 0 0 rg BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 30.79 Tm (Care Homes for Older People)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 11 Tf BT 1 0 0 1 477.68 31.8 Tm (Page)Tj ET /F1 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 508.21 31.8 Tm (9)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 11 Tf BT 1 0 0 1 515.2 31.8 Tm ( of )Tj ET /F1 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 533.49 31.8 Tm (11)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr 1 1 1 RG 20.58 w 31.2 802.24 m 91.05 802.24 l S 0.001 w 20.58 w 93.3 802.24 m 197.4 802.24 l S 0.001 w 20.58 w 199.65 802.24 m 289.45 802.24 l S 0.001 w 20.58 w 291.7 802.24 m 473.8 802.24 l S 0.001 w 20.58 w 476.05 802.24 m 566.1 802.24 l S 0.001 w 140.22 w 31.2 719.59 m 91.05 719.59 l S 0.001 w 140.22 w 93.3 719.59 m 197.4 719.59 l S 0.001 w 140.22 w 199.65 719.59 m 289.45 719.59 l S 0.001 w 140.22 w 291.7 719.59 m 473.8 719.59 l S 0.001 w 140.22 w 476.05 719.59 m 566.1 719.59 l S 0.001 w 81.9 w 31.2 606.28 m 91.05 606.28 l S 0.001 w 81.9 w 93.3 606.28 m 197.4 606.28 l S 0.001 w 81.9 w 199.65 606.28 m 289.45 606.28 l S 0.001 w 81.9 w 291.7 606.28 m 473.8 606.28 l S 0.001 w 81.9 w 476.05 606.28 m 566.1 606.28 l S 0.001 w [] 0 d 2.25 w 0.99216 0.89804 0.5451 RG 28.99 790.82 m 568.3 790.82 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 648.35 m 568.3 648.35 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 813.65 m 568.3 813.65 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 790.82 m 568.3 790.82 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 648.35 m 568.3 648.35 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 564.2 m 568.3 564.2 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 814.73 m 30.07 563.13 l S 0.001 w [] 0 d [] 0 d 2.25 w 92.17 814.73 m 92.17 563.13 l S 0.001 w [] 0 d [] 0 d 2.25 w 198.52 814.73 m 198.52 563.13 l S 0.001 w [] 0 d [] 0 d 2.25 w 290.57 814.73 m 290.57 563.13 l S 0.001 w [] 0 d [] 0 d 2.25 w 474.92 814.73 m 474.92 563.13 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.22 814.73 m 567.22 563.13 l S 0.001 w [] 0 d /F1 12 Tf BT 1 0 0 1 292.3 799.72 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 34.05 774.64 Tm (6)Tj ET /F1 12 Tf BT 1 0 0 1 96.15 774.64 Tm (29)Tj ET /F1 12 Tf BT 1 0 0 1 202.5 774.64 Tm (18)Tj ET /F1 12 Tf BT 1 0 0 1 294.55 774.64 Tm (A full employment history )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 760.06 Tm (must be obtained for new )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 745.48 Tm (staff. Staff must not start )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 730.9 Tm (work before the home has )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 716.32 Tm (confirmed they are safe to )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 701.74 Tm (work with vulnerable people. )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 687.16 Tm (This will help protect people )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 672.58 Tm (from abuse)Tj ET /F1 12 Tf BT 1 0 0 1 294.55 655 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 478.9 774.64 Tm (30/09/2008)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 632.17 Tm (7)Tj ET /F1 12 Tf BT 1 0 0 1 96.15 632.17 Tm (38)Tj ET /F1 12 Tf BT 1 0 0 1 202.5 632.17 Tm (23\(4\))Tj ET /F1 12 Tf BT 1 0 0 1 294.55 632.17 Tm (Action must be taken to )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 617.59 Tm (comply with fire safety )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 603.01 Tm (requirements. This will help )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 588.43 Tm (keep people safe from harm.)Tj ET /F1 12 Tf BT 1 0 0 1 294.55 570.85 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 478.9 632.17 Tm (31/10/2008)Tj ET endstream endobj 23 0 obj<>/ProcSet [/PDF /Text /ImageB /ImageC /ImageI]>>/MediaBox[0 0 595 842]>> endobj 25 0 obj <>stream 0 J 0.98431 0.78824 0.08627 RG 20.58 w 28.35 35.56 m 566.93 35.56 l S 0.001 w /F1 12 Tf 0 0 0 rg BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 30.79 Tm (Care Homes for Older People)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 11 Tf BT 1 0 0 1 477.68 31.8 Tm (Page)Tj ET /F1 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 508.21 31.8 Tm (10)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 11 Tf BT 1 0 0 1 522.2 31.8 Tm ( of )Tj ET /F1 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 540.49 31.8 Tm (11)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 16 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 793.57 Tm (Requirements and recommendations from this inspection)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr 0.99608 0.9451 0.76078 RG 52.74 w 31.2 733.59 m 566.2 733.59 l S 0.001 w [] 0 d 2.25 w 0.99216 0.89804 0.5451 RG 28.99 761.09 m 568.4 761.09 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 762.17 m 30.07 707.22 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.32 762.17 m 567.32 707.22 l S 0.001 w [] 0 d /F1 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 34.05 744.9 Tm (Immediate requirements:)Tj ET 0.99216 0.89804 0.5451 RG 0.001 w 0 Tr /F1 12 Tf BT 1 0 0 1 34.05 727.32 Tm (These are immediate requirements that were set on the day we visited this )Tj ET /F1 12 Tf BT 1 0 0 1 493.86 727.32 Tm (care home. )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 712.74 Tm (The registered person had to meet these within 48 hours.)Tj ET 0.99608 0.9451 0.76078 RG 30.3 w 31.2 688.7 m 91 688.7 l S 0.001 w 30.3 w 93.25 688.7 m 197.4 688.7 l S 0.001 w 30.3 w 199.65 688.7 m 289.5 688.7 l S 0.001 w 30.3 w 291.75 688.7 m 473.9 688.7 l S 0.001 w 30.3 w 476.15 688.7 m 566.2 688.7 l S 0.001 w [] 0 d 2.25 w 0.99216 0.89804 0.5451 RG 28.99 704.97 m 568.4 704.97 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 672.42 m 568.4 672.42 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 706.05 m 30.07 671.35 l S 0.001 w [] 0 d [] 0 d 2.25 w 92.12 706.05 m 92.12 671.35 l S 0.001 w [] 0 d [] 0 d 2.25 w 198.52 706.05 m 198.52 671.35 l S 0.001 w [] 0 d [] 0 d 2.25 w 290.62 706.05 m 290.62 671.35 l S 0.001 w [] 0 d [] 0 d 2.25 w 475.02 706.05 m 475.02 671.35 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.32 706.05 m 567.32 671.35 l S 0.001 w [] 0 d /F1 10 Tf BT 1 0 0 1 34.05 690.8 Tm (No.)Tj ET /F1 10 Tf BT 1 0 0 1 96.1 690.8 Tm (Standard)Tj ET /F1 10 Tf BT 1 0 0 1 202.5 690.8 Tm (Regulation)Tj ET /F1 10 Tf BT 1 0 0 1 294.6 690.8 Tm (Requirement)Tj ET /F1 10 Tf BT 1 0 0 1 479 690.8 Tm (Timescale for )Tj ET /F1 10 Tf BT 1 0 0 1 479 678.65 Tm (action)Tj ET 0.99608 0.9451 0.76078 RG 67.32 w 31.2 617.26 m 566.2 617.26 l S 0.001 w [] 0 d 2.25 w 0.99216 0.89804 0.5451 RG 28.99 652.05 m 568.4 652.05 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 653.13 m 30.07 583.6 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.32 653.13 m 567.32 583.6 l S 0.001 w [] 0 d /F1 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 34.05 635.86 Tm (Statutory requirements)Tj ET 0.99216 0.89804 0.5451 RG 0.001 w 0 Tr /F1 12 Tf BT 1 0 0 1 34.05 618.28 Tm (These requirements set out what the registered person must do to meet the Care )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 603.7 Tm (Standards Act 2000, )Tj ET /F1 12 Tf BT 1 0 0 1 162.09 603.7 Tm (Care Homes Regulations )Tj ET /F1 12 Tf BT 1 0 0 1 314.21 603.7 Tm (2001 and the National Minimum )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 589.12 Tm (Standards. The registered person\(s\) must do this within the timescales we have set.)Tj ET 0.99608 0.9451 0.76078 RG 30.3 w 31.2 565.08 m 91 565.08 l S 0.001 w 30.3 w 93.25 565.08 m 197.4 565.08 l S 0.001 w 30.3 w 199.65 565.08 m 289.5 565.08 l S 0.001 w 30.3 w 291.75 565.08 m 473.9 565.08 l S 0.001 w 30.3 w 476.15 565.08 m 566.2 565.08 l S 0.001 w [] 0 d 2.25 w 0.99216 0.89804 0.5451 RG 28.99 581.35 m 568.4 581.35 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 548.8 m 568.4 548.8 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 582.43 m 30.07 547.73 l S 0.001 w [] 0 d [] 0 d 2.25 w 92.12 582.43 m 92.12 547.73 l S 0.001 w [] 0 d [] 0 d 2.25 w 198.52 582.43 m 198.52 547.73 l S 0.001 w [] 0 d [] 0 d 2.25 w 290.62 582.43 m 290.62 547.73 l S 0.001 w [] 0 d [] 0 d 2.25 w 475.02 582.43 m 475.02 547.73 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.32 582.43 m 567.32 547.73 l S 0.001 w [] 0 d /F1 10 Tf BT 1 0 0 1 34.05 567.18 Tm (No.)Tj ET /F1 10 Tf BT 1 0 0 1 96.1 567.18 Tm (Standard)Tj ET /F1 10 Tf BT 1 0 0 1 202.5 567.18 Tm 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197.4 447.53 l S 0.001 w 18.15 w 199.65 447.53 m 566.1 447.53 l S 0.001 w [] 0 d 2.25 w 0.99216 0.89804 0.5451 RG 28.99 457.73 m 568.3 457.73 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 437.33 m 568.3 437.33 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 458.81 m 30.07 436.26 l S 0.001 w [] 0 d [] 0 d 2.25 w 92.17 458.81 m 92.17 436.26 l S 0.001 w [] 0 d [] 0 d 2.25 w 198.52 458.81 m 198.52 436.26 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.22 458.81 m 567.22 436.26 l S 0.001 w [] 0 d /F1 10 Tf BT 1 0 0 1 34.05 443.56 Tm (No.)Tj ET /F1 10 Tf BT 1 0 0 1 96.15 443.56 Tm (Refer to Standard)Tj ET /F1 10 Tf BT 1 0 0 1 202.5 443.56 Tm (Good Practice Recommendations)Tj ET endstream endobj 24 0 obj<>/ProcSet [/PDF /Text /ImageB /ImageC /ImageI]>>/MediaBox[0 0 595 842]>> endobj 26 0 obj <>stream 0 J 0.98431 0.78824 0.08627 RG 20.58 w 28.35 35.56 m 566.93 35.56 l S 0.001 w /F1 12 Tf 0 0 0 rg BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 30.79 Tm (Care Homes for Older People)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 11 Tf BT 1 0 0 1 477.68 31.8 Tm (Page)Tj ET /F1 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 508.21 31.8 Tm (11)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 11 Tf BT 1 0 0 1 522.2 31.8 Tm ( of )Tj ET /F1 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 540.49 31.8 Tm (11)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 14 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 795.58 Tm (Reader Information)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr 0.99608 0.9451 0.76078 RG 20.58 w 28.35 774.1 m 223.34 774.1 l S 0.001 w 1 1 1 RG 20.58 w 225.59 774.1 m 565 774.1 l S 0.001 w 0.99608 0.9451 0.76078 RG 20.58 w 28.35 751.27 m 223.34 751.27 l S 0.001 w 1 1 1 RG 20.58 w 225.59 751.27 m 565 751.27 l S 0.001 w 0.99608 0.9451 0.76078 RG 20.58 w 28.35 728.44 m 223.34 728.44 l S 0.001 w 1 1 1 RG 20.58 w 225.59 728.44 m 565 728.44 l S 0.001 w 0.99608 0.9451 0.76078 RG 20.58 w 28.35 705.61 m 223.34 705.61 l S 0.001 w 1 1 1 RG 20.58 w 225.59 705.61 m 565 705.61 l S 0.001 w [] 0 d 2.25 w 0.99216 0.89804 0.5451 RG 26.14 762.69 m 567.2 762.69 l S 0.001 w [] 0 d [] 0 d 2.25 w 26.14 739.86 m 567.2 739.86 l S 0.001 w [] 0 d [] 0 d 2.25 w 26.14 717.03 m 567.2 717.03 l S 0.001 w [] 0 d [] 0 d 2.25 w 26.14 785.52 m 567.2 785.52 l S 0.001 w [] 0 d [] 0 d 2.25 w 26.14 762.69 m 567.2 762.69 l S 0.001 w [] 0 d [] 0 d 2.25 w 26.14 739.86 m 567.2 739.86 l S 0.001 w [] 0 d [] 0 d 2.25 w 26.14 717.03 m 567.2 717.03 l S 0.001 w [] 0 d [] 0 d 2.25 w 26.14 694.2 m 567.2 694.2 l S 0.001 w [] 0 d [] 0 d 2.25 w 27.22 786.6 m 27.22 693.12 l S 0.001 w [] 0 d [] 0 d 2.25 w 224.46 786.6 m 224.46 693.12 l S 0.001 w [] 0 d [] 0 d 2.25 w 566.13 786.6 m 566.13 693.12 l S 0.001 w [] 0 d /F1 12 Tf BT 1 0 0 1 31.2 769.33 Tm (Document Purpose:)Tj ET /F1 12 Tf BT 1 0 0 1 228.43 769.33 Tm (Inspection Report)Tj ET /F1 12 Tf BT 1 0 0 1 31.2 746.5 Tm (Author:)Tj ET /F1 12 Tf BT 1 0 0 1 228.43 746.5 Tm (CSCI)Tj ET /F1 12 Tf BT 1 0 0 1 31.2 723.67 Tm (Audience:)Tj ET /F1 12 Tf BT 1 0 0 1 228.43 723.67 Tm (General Public)Tj ET /F1 12 Tf BT 1 0 0 1 31.2 700.84 Tm (Further copies from:)Tj ET /F1 12 Tf BT 1 0 0 1 228.43 700.84 Tm (0870 240 7535)Tj ET /F1 12 Tf BT 1 0 0 1 329.28 700.84 Tm (\(telephone order line\))Tj ET /F1 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 679.89 Tm ()Tj ET 0.99216 0.89804 0.5451 RG 0.001 w 0 Tr /F1 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 665.31 Tm ()Tj ET 0.99216 0.89804 0.5451 RG 0.001 w 0 Tr /F1 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 650.73 Tm ()Tj ET 0.99216 0.89804 0.5451 RG 0.001 w 0 Tr 0.98431 0.78824 0.08627 RG 78.9 w 25.8 608.76 m 563.3 608.76 l S 0.001 w /F1 12 Tf BT 1 0 0 1 34.05 633.15 Tm (Our duty to regulate social care services is set out in the Care Standards Act 2000.)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 618.57 Tm (Copies of the National Minimum Standards )Tj ET /F1 12 Tf BT 1 0 0 1 303.94 618.57 Tm (Care Homes for Older People can be )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 603.99 Tm (found at www.dh.gov.uk or got from The Stationery Office \(TSO\) PO Box 29, St )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 589.41 Tm (Crispins, Duke Street, Norwich, NR3 1GN. Tel: 0870 600 5522. Online ordering from )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 574.83 Tm (the Stationery Office is also available: www.tso.co.uk/bookshop)Tj ET /F1 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 554.25 Tm ()Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 536.67 Tm ()Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 522.09 Tm ()Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 507.51 Tm ()Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr 34.16 w 25.8 487.91 m 563.3 487.91 l S 0.001 w /F1 20 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 482.39 Tm (Helpline:)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 20 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 448.23 Tm (Telephone:)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 20 Tf BT 1 0 0 1 147.95 448.23 Tm (0845 015 0120)Tj ET /F1 20 Tf BT 1 0 0 1 308.99 448.23 Tm (or)Tj ET /F1 20 Tf BT 1 0 0 1 336.71 448.23 Tm (0191 233 3323)Tj ET /F1 20 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 416.57 Tm (Textphone)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 20 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 134.15 416.57 Tm (:)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 20 Tf BT 1 0 0 1 150.27 416.57 Tm (0845 015 2255)Tj ET /F1 20 Tf BT 1 0 0 1 311.31 416.57 Tm (or)Tj ET /F1 20 Tf BT 1 0 0 1 339.03 416.57 Tm (0191 233 3588)Tj ET /F1 20 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 384.91 Tm (Email:)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 20 Tf BT 1 0 0 1 99.55 384.91 Tm (enquiries@csci.gsi.gov.uk)Tj ET /F1 20 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 353.25 Tm (Web:)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 20 Tf BT 1 0 0 1 100.35 353.25 Tm (www.csci.org.uk)Tj ET /F1 18 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 323.6 Tm ()Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 18 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 294.86 Tm ()Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 12 Tf BT 1 0 0 1 28.35 272.14 Tm (We want people to be able to access this information. If you would like a summary in a )Tj ET /F1 12 Tf BT 1 0 0 1 28.35 254.65 Tm (different format or language please contact our helpline or go to our website.)Tj ET /F1 18 Tf BT 1 0 0 1 28.35 228.62 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 28.35 205.9 Tm (Copyright \()Tj ET /F1 12 Tf BT 1 0 0 1 112.69 205.9 Tm (2009)Tj ET /F1 12 Tf BT 1 0 0 1 143.22 205.9 Tm (\) Commission for Social Care Inspection \(CSCI\). This publication may )Tj ET /F1 12 Tf BT 1 0 0 1 28.35 188.41 Tm (be reproduced in whole or in part, free of charge, in any format or medium provided )Tj ET /F1 12 Tf BT 1 0 0 1 28.35 170.91 Tm (that it is not used for commercial gain. This consent is subject to the material being )Tj ET /F1 12 Tf BT 1 0 0 1 28.35 153.42 Tm (reproduced accurately and on proviso that it is not used in a derogatory manner or )Tj ET /F1 12 Tf BT 1 0 0 1 28.35 135.92 Tm (misleading context. The material should be acknowledged as CSCI copyright, with the )Tj ET /F1 12 Tf BT 1 0 0 1 28.35 118.43 Tm (title and date of publication of the document specified.)Tj ET endstream endobj 28 0 obj<>/ProcSet [/PDF /Text /ImageB /ImageC /ImageI]>>/MediaBox[0 0 595 842]>> endobj 29 0 obj[24 0 R/XYZ 0 809.65 0] endobj 30 0 obj <>stream %!PS-AdobeFont-1.0: Verdana Typeface and data 1996 Microsoft Corporation. All Rights Reserved %%CreationDate: Thu Oct 09 15:25:10 2008 % Converted from TrueType font 'VERDANA.TTF' by ttf2pt1 program % %%EndComments 12 dict begin /FontInfo 9 dict dup begin /version (Version 2.35) readonly def /Notice (Typeface and data 1996 Microsoft Corporation. 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/guillemotright put dup 188 /onequarter put dup 189 /onehalf put dup 190 /threequarters put dup 191 /questiondown put dup 192 /Agrave put dup 193 /Aacute put dup 194 /Acircumflex put dup 195 /Atilde put dup 196 /Adieresis put dup 197 /Aring put dup 198 /AE put dup 199 /Ccedilla put dup 200 /Egrave put dup 201 /Eacute put dup 202 /Ecircumflex put dup 203 /Edieresis put dup 204 /Igrave put dup 205 /Iacute put dup 206 /Icircumflex put dup 207 /Idieresis put dup 208 /Eth put dup 209 /Ntilde put dup 210 /Ograve put dup 211 /Oacute put dup 212 /Ocircumflex put dup 213 /Otilde put dup 214 /Odieresis put dup 215 /multiply put dup 216 /Oslash put dup 217 /Ugrave put dup 218 /Uacute put dup 219 /Ucircumflex put dup 220 /Udieresis put dup 221 /Yacute put dup 222 /Thorn put dup 223 /germandbls put dup 224 /agrave put dup 225 /aacute put dup 226 /acircumflex put dup 227 /atilde put dup 228 /adieresis put dup 229 /aring put dup 230 /ae put dup 231 /ccedilla put dup 232 /egrave put dup 233 /eacute put dup 234 /ecircumflex put dup 235 /edieresis put dup 236 /igrave put dup 237 /iacute put dup 238 /icircumflex put dup 239 /idieresis put dup 240 /eth put dup 241 /ntilde put dup 242 /ograve put dup 243 /oacute put dup 244 /ocircumflex put dup 245 /otilde put dup 246 /odieresis put dup 247 /divide put dup 248 /oslash put dup 249 /ugrave put dup 250 /uacute put dup 251 /ucircumflex put dup 252 /udieresis put dup 253 /yacute put dup 254 /thorn put dup 255 /ydieresis put readonly def currentdict end currentfile eexec oc;jtD[2^t$cdreYjRZb@e F>" F+$l `v .H֢T)&wa{vIt%Նswg,lonrMWWIZ7p6\5JHrtPb E~1Cew|;d}Tym8 B Tc gPUcOx {OqqQF4-UټXODU8o\kswKami%ޗﶥB$S/1LW~'T^<T4PX+ԯ({A34.KUĖn%*R_g!g(F4%ٸD K~ɕy8e!lcx# |< -}^^i(XlŨ3K a[y3E7Oz,߉1N6+Pj)cpS-mR\7߃Ra0bRTl,SQYKO׏C8y'߭sU5d}DҰMۭT[I[(㏭AK9%+,E B`6P( :8|NoYo>XImF;:Bŀÿ Kt,!fa"X0*Im Srߋ{8w;Ҵ+DIZy41Żp m`Z# 2;7aޗ8~$6<+p Uk!i͢m~~ I[z)*a0wmNQ ^\تw?@ċ=0}Ơ6YWUfo&|*aGѤrvʧ:q9h@) 6u%sBo$N?J6(Ah:m~\ZXݐ^NR(>^;:i~f6{'Y &'W|-}犁$$S Cp`Ӎ+Wǧ`q4{W_E&9YXs1sZQ<*`(SaD~e 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