%PDF-1.4 % 1 0 obj <>stream JFIFHH%Created by xPression Import UtilityCC" }!1AQa"q2#BR$3br %&'()*456789:CDEFGHIJSTUVWXYZcdefghijstuvwxyz w!1AQaq"2B #3Rbr $4%&'()*56789:CDEFGHIJSTUVWXYZcdefghijstuvwxyz ?h/L+7"젛HYkZ!=+x.c0nwg9f$':şQ]O8b"LN="t '-^;ZX^'j^+xOFsRF88TCRN!NaHC;+˥<+*~ u%Ù兡)Jo,¹JRt۔+&m{0Pee-g':şQG':şQ\|aEg4[Y_ pGgY tgz&Q tgz&W'EYĿ}???γ(L(LN?>0Pee-g':şQG':şQ\|aEg4[Y_ pGgY tgz&Q tgz&W'EYĿ}???γ(L(LN?>0Pee-g':şQG':şQ\|aEg4[Y_ pGgY tgz&Q tgz&W'EYĿ}???γ(L(LN?>0Pee-g':şQG':şQ\|aEg4[}^궲tȵ;F` uA#Z챻PIl#K{@*[mw#cE`AY_ pGgY tgz&Q tgz&W'EYĿ}???γ(L(LN?>0Pee-g':şQG':şQ\|aEg4[<Ag^A_䟎Rs^~)x'm.,۶]) 'lw$_v[AEWQ@Q@Q@Q@Q@Q@Q@Q@Q@Q@Q@Q@Q@Q@Q@Q@Q@Q@Q@Q@Q@Q@Q@Q@Q@Q@Q@Q@Q@Q@Q@Q@z|>ƓjUtvf9 gfKv*QG|_'kI.%y敋4ҹYdv%IݘI$]O^xvI#V!d]"MRpιor~׌\w x؜?ȥNYTe.%pkYGrGJk'k/9f8z0<9RT RpV 2r1G/߆8=5_?AZkkbN~)9Z2חf-}.ᴣùV%ʒX( ( ( ( ( ( ( ( ( ( ( ( ( ( ( ( ( ( ( ( ( ( ( ( ( ( ( ( ( ( ( ( ( ( ( ( ( ( ( ( ( ( ( (:<9:?<9:S/PFӆ?1Ԍ9oJ?Gk >(|D`(-j"~#،^_GrRxˍQ}q?g@ȲTk)S^kE0+OX(((((((((((((((((((((((((((((((((((((((((((<#ׂl,#ׂl,M$R3C#N R0/){wpJb~If񯊙uI>jiOi=Җsi?=Ȏ[&l- +OL(((((((((((((((((((((((((((((((((((((((((((<#ׂl,#ׂl,M$R3C#N R0gY> _^'u8#*)wYicgy\GOn-{yAS^QxTd)Ճ) \*߉Nw?__xǂ8¤jHԏ gSH0IN2X&̤M;fGMeqabT&unzUx Ux ~  ?gvnd8 Ew~&:> }~&:> }@?2_epㄢUx Ux ~  ?gۙ/28a?qQ]*߉Nw?_G*߉Nw?_GC?F3a̗_0(o'^;Go'^;G!߈B#0KCO\pWw o#W o#W!xCs%W '.8J+[7׎+[7׎+wcw!+Æ%­DH­DH;^1c;q ˎVMu$|A?VMu$|A?D/1nd8 Ew~&:> }~&:> }@?2_epㄢUx Ux ~  ?gۙ/28a?qQ]*߉Nw?_G*߉Nw?_GC?F3a̗_0(o'^;Go'^;G!߈B#0KCO\pWw o#W o#W!xCs%W '.8J+[7׎+[7׎+wcw!+Æ%­DH­DH;^1c;q ˎVMu$|A?VMu$|A?D/1nd8 Ew~&:> }~&:> }@?2_epㄢUx Ux ~  ?gۙ/28a?qQ]*߉Nw?_G*߉Nw?_GC?F3a̗_0(o'^;Go'^;G!߈B#0KCO\pWw o#W o#W!xCs%W '.8J+[7׎+[7׎+wcw!+Æ%­DH­DH;^1c;q ˎVMu$|A?VMu$|A?D/1nd8 Ew~&:> }~&:> }@?2_epㄢUx Ux ~  ?gۙ/28a?qQ]*߉Nw?_G*߉Nw?_GC?F3a̗_0(o'^;Go'^;G!߈B#0KCO\pWw o#W o#W!xCs%W '.8J+[7׎+[7׎+wcw!+Æ%­DH­DH;^1c;q ˎVMu$|A?VMu$|A?D/1nd8 Ew~&:> }~&:> }@?2_epㄢUx Ux ~  ?gۙ/28a?qQ]*߉Nw?_G*߉Nw?_GC?F3a̗_0(o'^;Go'^;G!߈B#0KCO\pWw o#W o#W!xCs%W '.8J+[7׎+[7׎+wcw!+Æ%­DH­DH;^1c;q ˎVMu$|A?VMu$|A?D/1nd8 Ew~&:> }~&:> }@?2_epㄢUx Ux ~  ?gۙ/28a?qQ]*߉Nw?_G*߉Nw?_GC?F3a̗_0/cg?g_ெm2ׅ<2F84eV0()($mHLnp԰x6*0 rW]AF'JrQm&vm- endstream endobj 2 0 obj <>stream JFIFHH%Created by xPression Import UtilityCC" }!1AQa"q2#BR$3br %&'()*456789:CDEFGHIJSTUVWXYZcdefghijstuvwxyz w!1AQaq"2B #3Rbr $4%&'()*56789:CDEFGHIJSTUVWXYZcdefghijstuvwxyz ?$|HcǶV^=񥝕W');Z_ Z_ ¸J(\c>wП+~-/Q|ww?aG-/Q|ww?a\%D1ğ;O N(;»(;»?"xEOpa'߄'w Ko_]XQ Ko_]XW E<@'?_o7/,(7/,+ u?y/ 7?IEWxEWxQGDO?In<_i|M+A ?i|M+A ("']q$7KB| ORw&E &E pQ.|%>W');Z_ Z_ ¸J(\c>wП+~-/Q|ww?aG-/Q|ww?a\%D1ğ;O N(;»(;»?"xEOpa'߄'w Ko_]XQ Ko_]XW E<@'?_o7/,(7/,+ u?y/ 7?IEWxEWxQGDO?In<_i|M+A ?i|M+A ("']q$7KB| ORw&E &E pQ.|%>W');Z_ Z_ ¸J(\c>wП+~-/Q|ww?aG-/Q|ww?a\%D1ğ;O N(;»(;»?"xEOpa'߄'w Ko_]XQ Ko_]XW E<@'?_o7/,(7/,+ u?y/ 7?IEWxEWxQGDO?In<_i|M+A ?i|M+A ("']q$7KB| ORw&E &E pQ.|%>W');Z_ Z_ ¸J(\c>wП+~-/Q|ww?aG-/Q|ww?a\%D1ğ;O N(;»(;»?"xEOpa'߄'w Ko_]XQ Ko_]XW E<@'?_o7/,(7/,+ u?y/ 7?IEWxEWxQGDO?In<_i|M+A ?i|M+A ("']q$7KB| ORw&E &E pQ.|%>W');Z_ Z_ ¸J(\c>wП+~-/Q|ww?aG-/Q|ww?a\%D1ğ;O N(;»(;»?"xEOpa'߄'w Ko_]XQ Ko_]XW E<@'?_o7/,(7/,+ u?y/ 7?IEWxEWxQGDO?In<_i|M+A ?i|M+A ("']q$7KB| OR~z| 7sCS|Q[I,PE7 qĸDUP?x+OKu+F3xXW~q8MYbq7&Zze*V)TV:996ƔKx(B:|MSNT!N1Q!1J1RQI$G/){wpRǿAW _':ljw?lD?DQE|qQ@os[AǥE&gh--5oX<^ӯ䁖xtz}:S{ .g4J!>1Wnjk/+j7cL+z:\x?ZNH46YcG>[>/nʫf9cjx%`pZ*UCOwˏO  ,n:1N(QUj֨TtNwuMrs=N_ٟo'54f~uOGR?p"<cr%q7X+?l:Ojh?i?>?)Mx8k|a/Î_ `}>(SG6gG[IMJn0_ܳ|p=?6'/lC??l:OjhSq_4Ko_WuT۳pῈ^~/Gm/uχ>#_eG"-xsĚΥdYyiO.J(_qK?<OǾ ,ln]$Nc[Z\ITyHetUF@_CwdO\s ynkRQeK a&BU؉¬eG*kSQR\ !(>F:(B(((((((((((((((((((((((((((((((((((/٣HdԷ^٣HdԷ^(g ?*8Vسc߈=R BJ)Mcߋ +Nc&G"\yQ (8(͏,''=G2l#ڏz0jteT_O'W1_?ri|-A'x_m ^e3m῅>/xo 5wJT&T>&|$~ ;oGwH ~_l _ ƆvwQރsOT#ÇM7> c:|1cmj5~Ӿi[QS -{0gį|/| >@u sw p]_]sjg?U_I[xw}OƯ_|g'gqCχ|C |5[ 1?O>q ZieO*&|$gO_Diwφ)>Kƾ ?}cOO;OiRj:YEci~#/gO~ؿ .>o>|d>џ/זVW>:O{m(wxm?1hO? s|֗ƟM?EY׾Y_qGg+sZodѥ+oψ1YjFi{ [R״o>?nzƳM_^WLPb _B?%u>-[ Ҿ|Y}7þg"sǿ ?j/xV7~)}O▉%]xnᕏƖx+]Dwu_$NG #xß}_g @kG?t^-W_GXo4u{WC.ѼIG:|EkW?[_x ; Ox;죬xŞ*κ7K?|:>&oï.R>|Ix<#_{:Ecᖙ㟁tWĿ5+m 躧KGo oOcͫ8Gī S__Rh]F ՠlujkIxoOjr3g7sD|]Ю 3Eӭ_˭xHo~:՞j?Wy/|al5о"׿> |Z%x[ŏ M 7|/iO߳;mO⾿=Q/]+8WTȼoA]~!Z%W?-~.|BA ?ƓqxhZx㎥G x:-XYQ[kg6Q'I#|>:ொ|qT}?E-/&5r١a4~(|hiU|e4ӯ+|sil2?`mU|;x2Twưx]_> aO7 \WÏ~( P~7j{wFOᇗQ/Kl|o};晠xOz֥w ~ /^c c,cT->c,ƾe?['.`pm 5h|Mq.58~l<)ВGb2 .:T!C/GUPK0Zypʿ/i/7ſxvW{sᶱk~'O3<86bIa<q_*4=Z+{Z5i|12insm GX6]Cgs4jS54l ǿ ~ _uuW<_?jzlR|J4y.LTׯҼ}߱Ũ3W t-ZO|= ࿂^|b"|Y5gmn|O&y>0poì~k1kYM|ApsqC)˱}J8#k>*ҡR 9*ቡ*p5N^_o<.!W^0f. yϋO72%5_X!X婐!fqk =|A]oV+ oUl͸.n436)9Z50 Gz^(x?W)|Ko9_<9WF4oOEi⏃o~|~2*|]Ꮚ??jφ>I|>񮧩^^4R;?9?d/goelDl~]~~̿Eq]¶4J֫o {K֒\9ԟgYw@auuϾ{≵AVߏ^ƥ}Henn[P7e#2/SDq\Sp3p#)X6s`,ϨS3¦ay%:8YuӫW+6cq0/oĸTШ'*X)KG%/-%QC(i^0$` PM/>>9zƿ 0O ~~#^3cᮃC|XV|Y'].t}7CHb w۶C]|Oً_uo_ 57cZWċK㗀[⟌nᆗk⏋ZNVeEx);/2_c|9_ ƯS //Ž#6cʴ8L=xnW[ cG3ѣQp&4WQ\qЩMbV|O SR&sQTʟGEWIEPEPEPEPEPEPEPEPEPEPEPEPEPEPEPEPEPEPEPEPEPEPEPEPEPEPEPEPEP$K_2[QG$K_2[Q_]w3_dZqAlYKJoo]\%wFjWx']#.ObQ(Q_zEPQe#Kğ%S=w>ַe{þ﵍Je6|7XBd/1ki7ko4_XOFOd{QӾ_+꺦,iZ5Օs.yqe-Ɲ[Ie}k$זxgfS~3!ʩ?H)OXcO;ſWkmIKei |cw~_(K0ύ<+:Mxׅmo7Ğfg5>g핥f?e h_Oٻÿi:_ g=᭦᫫xO([ZMfMvF]*{u{irO)gGG־#xo|S-K¯"?'7ۗ_\(/UtLJx_ :YͩGq ]W>?N&?čw⧅>+/sdk7? #~k_ .Qoڷx^?5 ;|+мy}ƅ"?(q?1GDhƍ>?;#Q:Nh>5x;t+D}7W ,u_N8|cռ-y#]I>d_8|E:Ϳu ^4n_ ]xJѼ9yx'z}όWQz??gv!~>8|bGgo|i_ iC@W׌>3>Eo;dhh_u'ďo0_/>?@|.|~6V!P^z.#PaN+w,}wş|5~h BiG!xW5K-+'oh^'м%q}KX ?૟w3瀼o&NJ{}? O!x+VCXxß|]G~WX=᛭sºu$M@ a}G-WB⇀?h |Jgw◈|] ßxKwx7wC15/6ZGß >+τPe|};N%O|d[//og|Ծc>&_<1 lѴznvtYE|gmWOg֛V_{%Zo[Mo UkLx5c0~DIc?Y_ >)?ewᯉ> gᖽWZ=Vo>>ouo:,^ A'~/>-kN[ O:/nc |O E{w gs]КZѴ[T: Cq}' Gy]o^\x_n_?BZn:>&^1XxO@ua}";V OH'_Ut>eo wiw]>%xS~2i%߉/zlӵF^o: cJW< V^+ 8*dso3 ÿF PpT++aq+ R2[F:XhbB V_uޫk>/xgO 4O0Nֹn~.mkDxƓ&h3Ḽ)CƿqxNmV>^099QUyf7i;ٝ#uj>5&־j4 myb/?|M^5|$Jf^x:g|iz1ҾxzEĒxgÖx&֡s>Sβ^mKaVGf|Qts\7atO2gUq9Lr2q/xkK:}E<4IӒ .a s0N(:F5N*h>:xGо8|<߅_Z&x^4 ;X-|MZ^R&/?j/FӴOo|~uoxZo _5дt< .񯄭[]xGu)oom`_ .Ѿ_htهᇀm|;ރg/gόִ֞T5F׾|?S,<'`'Li㾎ZL<50nsq&eC R[u*TFjR\ީaؚ7Ŀjuߍ>| EF9״uxĚnja_?fj+a}xI?4Okҵ '5xľ(< S3xv'T~$j~"|ioM>;/x? #`~|@=7: ǑaO:嵦mpvs}lUW QxPX\qyw\' 9_ KK1" oR3%b?՚a88Lj8O T}J5ksŲᕳ ʌ*p:JtrƱ t? 5#Gee??KOO_C ,|v$w5υ'{J+=:}WφN >y?xu}S||i^h?~7I? -guK>cqN?!;㖡៊#e>.Kÿn{;ž,tR/)<5>`wwn8T# -_;j>67ý[k΍M2/קFsL|AŦ G#>8k5MKwDѬ! 'dG<Ǝ:`O9O6pis>3)XiC dS¾7carnuJL]8_X*8g*2aa,5v gQ:LnRT*b%8ҟ|||q׌n5K x> f+'?7i>ƫėO k sueEi݆tFP`/ |-{ak߳Oÿ~/>!xIԼW㏉7Dv%Zψ jw ,{?CVÌv;454>XW1ܱQʲ|^ʃY)Mcߋ +߈=R BJ/?qŸ*?Qߎ> xÿwW/5;?g/bKFEF{^hZuZv^4;o[Ŵ~Uщ' 2\wo?evu߉o|h2mB}Ut9I6~hT?d-&}ğ3ޱ{h|o kڎo2[˔Ҽ3 \t]G:I7!(??؏TмArjlG~jWiia_6Z/~%i:żZgCOkˈ~ [OP2[ͲW {ǾWk ,K߆1x'}2OtXi~xt]Kk 5~_?i;?sGm]_ jYk|Bm4h|AAEku| h,9(>0-7ÿ 1|?+GZZ5kO 5wtKD:BdKO5XuB6?j/=~͚moh_o^7uox{_ M~S5=&Ao\ڦҦ¶ wxnċ~ 4xE| .mQu? Ko|'/wXhv3Z[/OTŸ~| '?|5摩K7D5xsR߆^k^㸯3hz|0(W/~:(5_i_5/z߅4N/t]wH|iF x~K)еX_ 6?o*_yy|7x7_?b[]o-S(?g~xgQ nQ=o_h5߲d,~k_|;_[cq#O#),Oz+Y?B(((((((((((((((((((((((((((((((((((/٣HdԷ^٣HdԷ^(g ?*8Vسc߈=R BJ)Mcߋ +Nc&G"\yQ (8(͏,''=G2l#ڏz?O&~Pw  ΍[@Cw; v^ݰV!s?4n ͕B2S~3!ʩ?H)OXcO ,@&VO[7t+]>^kss']N6w-=bĿ {|4JӼ)x~ҟo*uW|suׁc S{O?/ ji>0|aдͤMi_ /z6.o|OG]['w~;ďx+5O|HW<9xº%5oTխ-io/y ;7>\~(g4GMQ%qjٞ GT/%~_oN2Լ#`;&.uO hpg x)ͱӾ,G*[+g㎳XrOu{momKOė>MkNnw[FĺU5^֯Mg[{ WWյ;gu=J{빦[YMNAkh5k۟v~ҥ+]oEߋGqqi+X״;j|5C%Vv]W7~^1n>4c|# &xOԬ=c_W_xw¾UY׼jo48--2?kieo5ٿ/WYf ^v_ڷ$ǃ_>WGF|">7z߈/eO Ůz,Guaiֺu/u|H? k|5GҼYOCš_GI}gzz]@𕶴&'rv \$t$`P㩤}?ڟ@.|Oo}7~?go%FXNXӣM\E &\_t,/h|x]m#?k_> :`_:~$şG,5 |IO'?xz4]OS[~έ׼A_&o'Ou)I{Wsφ]X>./ hx?/t+]"^Ԡ伶ϓ%Y?#O>i_ djh-̰J9 7?P[1+05z?\<cɿ|I}||޽2ڣз߈|=1յ>#񧃯3X-_ ~ j}[i zQ]wu?/~ ^i4x5 }Mekǟgď_$ h[O߅|?bþ>& 'z`J465ޡw{g].N>+_Io%пe ksbUd KnK)ڕ2\%𿊴-jmR+Agxc^5/G5tW%f ^vf֛V_{%j ?_GOe{Q_ZQEQEQEQEQEQEQEQEQEQEQEQEQEQEQEQEQEQEQEQEQEQEQEQEQEQEQEQEQEQEQEQEQEQEQE~~Ds'~Ds'UGG?eVHq%QşFjWWdOI|O?$?WP7?%<+!voݱp]\gUfay_g0繆 /ofNSjB~ε:uaRq_9Wa[+a:5a˒,=:u# P,4e(^-3:+bfWG1OT+ZѧOI|gtWݟ?RbfWGH'?o~d50:  e~ـO)H 5m `$^:U[!x{U֍$Km47 {Yg˸hGv=G#]a%xbׇ Kv|퇃=}ņc$ox&~)+yਭ_V-røtm*'U@ " *)!  hRRz5}U4kD4'U׵=?DCYuk}?Kt;GSԯX-,t 8溼{khi]c?jK3(#.i\_kxR}?|@4a[7EHӒݡT䕓zMKPs(ڷ> , 1VzH/A1}~e;?[__ϳ?:Zo[Mo Uk?o&4[TާV~$CjVZ|9_AYLf^,|ekML$vZ?b]G鿰XiW/Jt> V8m"E H(O ো8`|4.lGGq|Gg9rL.Y ӧ9UWb+թC ,-jUzjTG?xF}ޞ^԰40 3ԨRYKҧHB1ERRr|Tg1OT+_Y O߆gO>)otK7º?A>i{ |'E} SU/, )otĂ}-FA_)?N_Y SU/, ZѧO#?R?Yg1OT+_Y O߆F >γ:+bfWG1OT+$kF7 ?2I|gtWݟ?RbfWGH'?o~d50:τ读?]?RO4?3kE'au _vK7º?] K_4iѐgO>)otK7º?A>i{ |'E} SU/, )otĂ}-FA_)?N_Y SU/, ZѧO#?R?Yg1OT+_Y O߆F >γ:+bfWG1OT+$kF7 ?2I|gtWݟ?RbfWGH'?o~d50:τ读?]?RO4?3kE'au _vK7º?] K_4iѐgO>)otK7º?A>i{ |'E} SU/, )otĂ}-FA_)?N_Y SU/, ZѧO#?R?Yg1OT+_Y O߆F >γ:+bfWG1OT+$kF7 ?2I|gtWݟ?RbfWGH'?o~d50:τ读?]?RO4?3kE'au _vK7º?] K_4iѐgO>)otK7º?A>i{ |'E} SU/, )otĂ}-FA_)?N_Y SU/, ZѧO#?R?Yg1OT+_Y O߆F >γ:+bfWG1OT+$kF7 ?2I|gtWݟ?RbfWGH'?o~d50:τ读?]?RO4?3kE'au _vK7º?] K_4iѐgO>)otK7º?A>i{ |'E} SU/, )otĂ}-FA_)?N_Y SU/, ZѧO#?R?Y߳G/nEw  '?c/hjy~Ծg+3~žPϸk^3b/ٖX*؜'5j> (VJPx̸_m7 [?kf*:VRTg4(J<((((W#4Se i h?=g5N㴲p[CƠ*FWyUݹڻٽyV]EU(((((((((((((((((((((((((((((((((((((( endstream endobj 4 0 obj <>stream 0 J q 546.75 0 0 62.25 28.35 0 cm /img0 Do Q q 553.5 0 0 108 28.35 678.35 cm /img1 Do Q /F1 14 Tf 0.75294 0.75294 0.75294 rg BT 0.75294 0.75294 0.75294 RG 0.5 w 2 Tr 1 0 0 1 129.91 657.28 Tm (Inspecting for better lives)Tj ET 0.001 w 0 Tr /F1 36 Tf 0 0 0 rg BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 72.25 618.16 Tm (Random )Tj ET 0.001 w 0 Tr /F1 36 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 233.68 618.16 Tm (inspection report)Tj ET 0.001 w 0 Tr 0.98431 0.78824 0.08627 RG 17 w 22.95 572.94 m 580.6 572.94 l S 0.001 w /F1 24 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 537.82 Tm (Care homes for older people)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr 0.99608 0.9451 0.76078 RG 20.58 w 31.2 511.91 m 164.46 511.91 l S 0.001 w 1 1 1 RG 20.58 w 166.71 511.91 m 580.25 511.91 l S 0.001 w 0.99608 0.9451 0.76078 RG 90.9 w 31.2 453.92 m 164.46 453.92 l S 0.001 w 1 1 1 RG 90.9 w 166.71 453.92 m 580.25 453.92 l S 0.001 w [] 0 d 2.25 w 0.99216 0.89804 0.5451 RG 28.99 500.49 m 582.46 500.49 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 523.32 m 582.46 523.32 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 500.49 m 582.46 500.49 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 407.34 m 582.46 407.34 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 524.4 m 30.07 406.27 l S 0.001 w [] 0 d [] 0 d 2.25 w 165.58 524.4 m 165.58 406.27 l S 0.001 w [] 0 d [] 0 d 2.25 w 581.38 524.4 m 581.38 406.27 l S 0.001 w [] 0 d /F1 12 Tf BT 1 0 0 1 34.05 507.14 Tm (Name:)Tj ET /F1 12 Tf BT 1 0 0 1 169.56 507.14 Tm (Heathfield Residential Home)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 484.31 Tm (Address:)Tj ET /F1 12 Tf BT 1 0 0 1 169.56 484.31 Tm (20/22 Alexandra Road )Tj ET /F1 12 Tf BT 1 0 0 1 169.56 466.73 Tm (Grappenhall)Tj ET /F1 12 Tf BT 1 0 0 1 169.56 449.15 Tm (Warrington)Tj ET /F1 12 Tf BT 1 0 0 1 169.56 431.57 Tm (Cheshire)Tj ET /F1 12 Tf BT 1 0 0 1 169.56 413.99 Tm (WA4 2EL)Tj ET /F1 8 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 397.05 Tm ()Tj ET 0.99216 0.89804 0.5451 RG 0.001 w 0 Tr 0.99608 0.9451 0.76078 RG 20.58 w 31.2 375.55 m 391.05 375.55 l S 0.001 w 1 1 1 RG 20.58 w 393.3 375.55 m 580.25 375.55 l S 0.001 w 0.99608 0.9451 0.76078 RG 20.58 w 31.2 352.72 m 391.05 352.72 l S 0.001 w 1 1 1 RG 20.58 w 393.3 352.72 m 580.25 352.72 l S 0.001 w [] 0 d 2.25 w 0.99216 0.89804 0.5451 RG 28.99 364.14 m 582.46 364.14 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 386.97 m 582.46 386.97 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 364.14 m 582.46 364.14 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 341.31 m 582.46 341.31 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 388.05 m 30.07 340.23 l S 0.001 w [] 0 d [] 0 d 2.25 w 392.17 388.05 m 392.17 340.23 l S 0.001 w [] 0 d [] 0 d 2.25 w 581.38 388.05 m 581.38 340.23 l S 0.001 w [] 0 d /F1 12 Tf BT 1 0 0 1 34.05 370.78 Tm (The quality rating for this care home is:)Tj ET /F1 12 Tf BT 1 0 0 1 396.14 370.78 Tm (zero star poor service)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 347.95 Tm (The rating was made on:)Tj ET /F1 12 Tf BT 1 0 0 1 396.14 347.95 Tm (24/11/2008)Tj ET /F1 12 Tf BT 1 0 0 1 28.35 310 Tm (A quality rating is our assessment of how well a care home, agency or scheme is meeting )Tj ET /F1 12 Tf BT 1 0 0 1 28.35 293 Tm (the needs of the people who use it. We give a quality rating following a full assessment of )Tj ET /F1 12 Tf BT 1 0 0 1 28.35 276 Tm (the service. We call this a key inspection.)Tj ET /F1 12 Tf BT 1 0 0 1 28.35 242 Tm (This is a report of a )Tj ET /F1 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 150.58 242 Tm (random)Tj ET 0.99216 0.89804 0.5451 RG 0.001 w 0 Tr /F1 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 200.47 242 Tm (inspection)Tj ET 0.99216 0.89804 0.5451 RG 0.001 w 0 Tr /F1 12 Tf BT 1 0 0 1 261.38 242 Tm ( of this care home. A )Tj ET /F1 12 Tf BT 1 0 0 1 392.12 242 Tm (random inspection is a short, )Tj ET /F1 12 Tf BT 1 0 0 1 28.35 225 Tm (focussed inspection. Details of how to get other inspection reports for this care home, )Tj ET /F1 12 Tf BT 1 0 0 1 28.35 208 Tm (including the last key inspection report, can be found on the last page of this report.)Tj ET 0.99608 0.9451 0.76078 RG 20.58 w 31.2 173.52 m 315.25 173.52 l S 0.001 w 20.58 w 317.5 173.52 m 565.9 173.52 l S 0.001 w 1 1 1 RG 20.58 w 317.5 150.69 m 346.55 150.69 l S 0.001 w 20.58 w 348.8 150.69 m 377.9 150.69 l S 0.001 w 20.58 w 380.15 150.69 m 409.2 150.69 l S 0.001 w 20.58 w 411.45 150.69 m 440.55 150.69 l S 0.001 w 20.58 w 442.8 150.69 m 471.9 150.69 l S 0.001 w 20.58 w 474.15 150.69 m 503.2 150.69 l S 0.001 w 20.58 w 505.45 150.69 m 534.55 150.69 l S 0.001 w 20.58 w 536.8 150.69 m 565.9 150.69 l S 0.001 w [] 0 d 2.25 w 0.99216 0.89804 0.5451 RG 28.99 162.1 m 568.1 162.1 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 184.93 m 568.1 184.93 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 162.1 m 568.1 162.1 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 139.27 m 568.1 139.27 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 186.01 m 30.07 138.2 l S 0.001 w [] 0 d [] 0 d 2.25 w 316.37 186.01 m 316.37 138.2 l S 0.001 w [] 0 d [] 0 d 2.25 w 347.67 163.18 m 347.67 138.2 l S 0.001 w [] 0 d [] 0 d 2.25 w 379.02 163.18 m 379.02 138.2 l S 0.001 w [] 0 d [] 0 d 2.25 w 410.32 163.18 m 410.32 138.2 l S 0.001 w [] 0 d [] 0 d 2.25 w 441.67 163.18 m 441.67 138.2 l S 0.001 w [] 0 d [] 0 d 2.25 w 473.02 163.18 m 473.02 138.2 l S 0.001 w [] 0 d [] 0 d 2.25 w 504.32 163.18 m 504.32 138.2 l S 0.001 w [] 0 d [] 0 d 2.25 w 535.67 163.18 m 535.67 138.2 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.02 186.01 m 567.02 138.2 l S 0.001 w [] 0 d /F1 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 34.05 168.75 Tm (Lead inspector:)Tj ET 0.99216 0.89804 0.5451 RG 0.001 w 0 Tr /F1 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 320.35 168.75 Tm (Date:)Tj ET 0.99216 0.89804 0.5451 RG 0.001 w 0 Tr /F1 12 Tf BT 1 0 0 1 34.05 145.92 Tm (Paul Ramsden)Tj ET /F1 12 Tf BT 1 0 0 1 329.63 145.92 Tm (2)Tj ET /F1 12 Tf BT 1 0 0 1 360.95 145.92 Tm (5)Tj ET /F1 12 Tf BT 1 0 0 1 392.28 145.92 Tm (0)Tj ET /F1 12 Tf BT 1 0 0 1 423.61 145.92 Tm (2)Tj ET /F1 12 Tf BT 1 0 0 1 454.95 145.92 Tm (2)Tj ET /F1 12 Tf BT 1 0 0 1 486.28 145.92 Tm (0)Tj ET /F1 12 Tf BT 1 0 0 1 517.6 145.92 Tm (0)Tj ET /F1 12 Tf BT 1 0 0 1 548.96 145.92 Tm (9)Tj ET endstream endobj 6 0 obj<>/ProcSet [/PDF /Text /ImageB /ImageC /ImageI]/XObject<>>>/MediaBox[0 0 612 792]>> endobj 7 0 obj <>stream 0 J 0.98431 0.78824 0.08627 RG 20.58 w 28.35 35.56 m 566.93 35.56 l S 0.001 w /F1 12 Tf 0 0 0 rg BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 30.79 Tm (Care Homes for Older People)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 11 Tf BT 1 0 0 1 477.68 31.8 Tm (Page)Tj ET /F1 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 508.21 31.8 Tm (2)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 11 Tf BT 1 0 0 1 515.2 31.8 Tm ( of )Tj ET /F1 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 533.49 31.8 Tm (10)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 14 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 795.58 Tm (Information about the care home)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr 0.99608 0.9451 0.76078 RG 20.58 w 31.2 774.1 m 267.21 774.1 l S 0.001 w 1 1 1 RG 20.58 w 269.46 774.1 m 563.65 774.1 l S 0.001 w 0.99608 0.9451 0.76078 RG 90.9 w 31.2 716.11 m 267.21 716.11 l S 0.001 w 1 1 1 RG 90.9 w 269.46 716.11 m 563.65 716.11 l S 0.001 w 0.99608 0.9451 0.76078 RG 20.58 w 31.2 658.12 m 267.21 658.12 l S 0.001 w 1 1 1 RG 20.58 w 269.46 658.12 m 563.65 658.12 l S 0.001 w 0.99608 0.9451 0.76078 RG 20.58 w 31.2 635.29 m 267.21 635.29 l S 0.001 w 1 1 1 RG 20.58 w 269.46 635.29 m 563.65 635.29 l S 0.001 w 0.99608 0.9451 0.76078 RG 20.58 w 31.2 612.46 m 267.21 612.46 l S 0.001 w 1 1 1 RG 20.58 w 269.46 612.46 m 563.65 612.46 l S 0.001 w 0.99608 0.9451 0.76078 RG 20.58 w 31.2 589.63 m 267.21 589.63 l S 0.001 w 1 1 1 RG 20.58 w 269.46 589.63 m 563.65 589.63 l S 0.001 w [] 0 d 2.25 w 0.99216 0.89804 0.5451 RG 28.99 762.69 m 565.85 762.69 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 669.54 m 565.85 669.54 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 646.71 m 565.85 646.71 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 623.88 m 565.85 623.88 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 601.05 m 565.85 601.05 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 785.52 m 565.85 785.52 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 762.69 m 565.85 762.69 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 669.54 m 565.85 669.54 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 646.71 m 565.85 646.71 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 623.88 m 565.85 623.88 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 601.05 m 565.85 601.05 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 578.22 m 565.85 578.22 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 786.6 m 30.07 577.14 l S 0.001 w [] 0 d [] 0 d 2.25 w 268.34 786.6 m 268.34 577.14 l S 0.001 w [] 0 d [] 0 d 2.25 w 564.78 786.6 m 564.78 577.14 l S 0.001 w [] 0 d /F1 12 Tf BT 1 0 0 1 34.05 769.33 Tm (Name of care home:)Tj ET /F1 12 Tf BT 1 0 0 1 272.31 769.33 Tm (Heathfield Residential Home)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 746.5 Tm (Address:)Tj ET /F1 12 Tf BT 1 0 0 1 272.31 746.5 Tm (20/22 Alexandra Road )Tj ET /F1 12 Tf BT 1 0 0 1 272.31 728.92 Tm (Grappenhall)Tj ET /F1 12 Tf BT 1 0 0 1 272.31 711.34 Tm (Warrington)Tj ET /F1 12 Tf BT 1 0 0 1 272.31 693.76 Tm (Cheshire)Tj ET /F1 12 Tf BT 1 0 0 1 272.31 676.18 Tm (WA4 2EL)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 653.35 Tm (Telephone number:)Tj ET /F1 12 Tf BT 1 0 0 1 272.31 653.35 Tm (01925602195)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 630.52 Tm (Fax number:)Tj ET /F1 12 Tf BT 1 0 0 1 272.31 630.52 Tm (01925611248)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 607.69 Tm (Email address:)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 584.86 Tm (Provider web address:)Tj ET /F1 10 Tf BT 1 0 0 1 28.35 548.92 Tm ()Tj ET 0.99608 0.9451 0.76078 RG 35.16 w 31.2 522.14 m 353.25 522.14 l S 0.001 w 1 1 1 RG 35.16 w 355.5 522.14 m 565.9 522.14 l S 0.001 w 0.99608 0.9451 0.76078 RG 20.58 w 31.2 492.02 m 353.25 492.02 l S 0.001 w 1 1 1 RG 20.58 w 355.5 492.02 m 565.9 492.02 l S 0.001 w 0.99608 0.9451 0.76078 RG 20.58 w 31.2 469.19 m 353.25 469.19 l S 0.001 w 1 1 1 RG 20.58 w 355.5 469.19 m 565.9 469.19 l S 0.001 w [] 0 d 2.25 w 0.99216 0.89804 0.5451 RG 28.99 503.43 m 568.1 503.43 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 480.6 m 568.1 480.6 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 540.84 m 568.1 540.84 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 503.43 m 568.1 503.43 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 480.6 m 568.1 480.6 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 457.77 m 568.1 457.77 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 541.92 m 30.07 456.7 l S 0.001 w [] 0 d [] 0 d 2.25 w 354.37 541.92 m 354.37 456.7 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.02 541.92 m 567.02 456.7 l S 0.001 w [] 0 d /F1 12 Tf BT 1 0 0 1 34.05 524.66 Tm (Name of registered provider\(s\):)Tj ET /F1 12 Tf BT 1 0 0 1 358.35 524.66 Tm (Heathfield Residential Home )Tj ET /F1 12 Tf BT 1 0 0 1 358.35 510.08 Tm (Limited)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 487.25 Tm (Type of registration:)Tj ET /F1 12 Tf BT 1 0 0 1 358.35 487.25 Tm (care home)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 464.42 Tm (Number of places registered:)Tj ET /F1 12 Tf BT 1 0 0 1 358.35 464.42 Tm (25)Tj ET /F1 10 Tf BT 1 0 0 1 28.35 445.47 Tm ()Tj ET 0.99608 0.9451 0.76078 RG 20.58 w 31.2 425.98 m 565.6 425.98 l S 0.001 w 41.16 w 31.2 392.86 m 297.2 392.86 l S 0.001 w 20.58 w 299.45 403.15 m 565.6 403.15 l S 0.001 w 20.58 w 299.45 382.57 m 432.52 382.57 l S 0.001 w 20.58 w 432.52 382.57 m 565.6 382.57 l S 0.001 w [] 0 d 2.25 w 0.99216 0.89804 0.5451 RG 28.99 414.57 m 567.8 414.57 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 437.4 m 567.8 437.4 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 414.57 m 567.8 414.57 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 371.16 m 567.8 371.16 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 438.48 m 30.07 370.08 l S 0.001 w [] 0 d [] 0 d 2.25 w 298.32 415.65 m 298.32 370.08 l S 0.001 w [] 0 d [] 0 d 2.25 w 566.72 438.48 m 566.72 370.08 l S 0.001 w [] 0 d /F1 12 Tf BT 1 0 0 1 34.05 421.21 Tm (Conditions of registration:)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 398.38 Tm (Category\(ies\) :)Tj ET /F1 12 Tf BT 1 0 0 1 302.3 398.38 Tm (Number of places \(if applicable\):)Tj ET /F1 12 Tf BT 1 0 0 1 302.3 377.8 Tm (Under 65)Tj ET /F1 12 Tf BT 1 0 0 1 435.37 377.8 Tm (Over 65)Tj ET 1 1 1 RG 35.16 w 31.2 349.08 m 297.25 349.08 l S 0.001 w 35.16 w 299.5 349.08 m 429.25 349.08 l S 0.001 w 35.16 w 431.5 349.08 m 565.9 349.08 l S 0.001 w [] 0 d 2.25 w 0.99216 0.89804 0.5451 RG 28.99 367.78 m 568.1 367.78 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 330.37 m 568.1 330.37 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 368.86 m 30.07 329.3 l S 0.001 w [] 0 d [] 0 d 2.25 w 298.37 368.86 m 298.37 329.3 l S 0.001 w [] 0 d [] 0 d 2.25 w 430.37 368.86 m 430.37 329.3 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.02 368.86 m 567.02 329.3 l S 0.001 w [] 0 d /F1 12 Tf BT 1 0 0 1 34.05 351.6 Tm (old age, not falling within any other )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 337.02 Tm (category)Tj ET /F1 12 Tf BT 1 0 0 1 302.35 351.6 Tm (0)Tj ET /F1 12 Tf BT 1 0 0 1 434.35 351.6 Tm (25)Tj ET 0.99608 0.9451 0.76078 RG 20.58 w 31.2 298.58 m 565.6 298.58 l S 0.001 w [] 0 d 2.25 w 0.99216 0.89804 0.5451 RG 28.99 287.17 m 567.8 287.17 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 310 m 567.8 310 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 287.17 m 568.1 287.17 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 206.02 m 568.1 206.02 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 311.08 m 30.07 204.94 l S 0.001 w [] 0 d [] 0 d 2.25 w 566.72 311.08 m 566.72 204.94 l S 0.001 w [] 0 d /F1 12 Tf BT 1 0 0 1 34.05 293.81 Tm (Conditions of registration:)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 270.98 Tm (The registered person may provide the following category of service only: Care home )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 256.4 Tm (only - Code PC. To service users of the following gender: Either. Whose primary care )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 241.82 Tm (needs on admission to the home are within the following categories: Old age, not )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 227.24 Tm (falling within any other category - Code OP. The maximum number of services users )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 212.66 Tm (who can be accommodated is: 25.)Tj ET 0.99608 0.9451 0.76078 RG 20.58 w 31.2 191.23 m 315.25 191.23 l S 0.001 w 1 1 1 RG 20.58 w 317.5 191.23 m 346.55 191.23 l S 0.001 w 20.58 w 348.8 191.23 m 377.9 191.23 l S 0.001 w 20.58 w 380.15 191.23 m 409.2 191.23 l S 0.001 w 20.58 w 411.45 191.23 m 440.55 191.23 l S 0.001 w 20.58 w 442.8 191.23 m 471.9 191.23 l S 0.001 w 20.58 w 474.15 191.23 m 503.2 191.23 l S 0.001 w 20.58 w 505.45 191.23 m 534.55 191.23 l S 0.001 w 20.58 w 536.8 191.23 m 565.9 191.23 l S 0.001 w [] 0 d 2.25 w 0.99216 0.89804 0.5451 RG 28.99 202.64 m 568.1 202.64 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 179.81 m 568.1 179.81 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 203.72 m 30.07 178.74 l S 0.001 w [] 0 d [] 0 d 2.25 w 316.37 203.72 m 316.37 178.74 l S 0.001 w [] 0 d [] 0 d 2.25 w 347.67 203.72 m 347.67 178.74 l S 0.001 w [] 0 d [] 0 d 2.25 w 379.02 203.72 m 379.02 178.74 l S 0.001 w [] 0 d [] 0 d 2.25 w 410.32 203.72 m 410.32 178.74 l S 0.001 w [] 0 d [] 0 d 2.25 w 441.67 203.72 m 441.67 178.74 l S 0.001 w [] 0 d [] 0 d 2.25 w 473.02 203.72 m 473.02 178.74 l S 0.001 w [] 0 d [] 0 d 2.25 w 504.32 203.72 m 504.32 178.74 l S 0.001 w [] 0 d [] 0 d 2.25 w 535.67 203.72 m 535.67 178.74 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.02 203.72 m 567.02 178.74 l S 0.001 w [] 0 d /F1 12 Tf BT 1 0 0 1 34.05 186.46 Tm (Date of last inspection)Tj ET /F1 12 Tf BT 1 0 0 1 328.2 186.46 Tm (2)Tj ET /F1 12 Tf BT 1 0 0 1 359.53 186.46 Tm (4)Tj ET /F1 12 Tf BT 1 0 0 1 390.86 186.46 Tm (1)Tj ET /F1 12 Tf BT 1 0 0 1 422.18 186.46 Tm (1)Tj ET /F1 12 Tf BT 1 0 0 1 453.53 186.46 Tm (2)Tj ET /F1 12 Tf BT 1 0 0 1 484.86 186.46 Tm (0)Tj ET /F1 12 Tf BT 1 0 0 1 516.18 186.46 Tm (0)Tj ET /F1 12 Tf BT 1 0 0 1 547.53 186.46 Tm (8)Tj ET 0.99608 0.9451 0.76078 RG 17 w 31.2 167.94 m 565.9 167.94 l S 0.001 w [] 0 d 2.25 w 0.99216 0.89804 0.5451 RG 28.99 158.31 m 568.1 158.31 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 159.39 m 30.07 55.07 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.02 159.39 m 567.02 55.07 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 177.56 m 568.1 177.56 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 158.31 m 568.1 158.31 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 56.15 m 568.1 56.15 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 178.64 m 30.07 157.24 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.02 178.64 m 567.02 157.24 l S 0.001 w [] 0 d /F1 12 Tf BT 1 0 0 1 35.5 164.38 Tm (Brief description of the )Tj ET /F1 12 Tf BT 1 0 0 1 177.31 164.38 Tm (care home)Tj ET /F1 12 Tf BT 1 0 0 1 35.5 145.13 Tm (Heathfield is a large Victorian three-storey privately owned care home. Access between )Tj ET /F1 12 Tf BT 1 0 0 1 35.5 128.13 Tm (floors is via a shaft lift or the stairs. Residents are accommodated on all floors. The )Tj ET /F1 12 Tf BT 1 0 0 1 35.5 111.13 Tm (home is located in the Warrington suburb of Grappenhall and is close to a variety of )Tj ET /F1 12 Tf BT 1 0 0 1 35.5 94.13 Tm (shops, churches and other community facilities. Heathfield is registered to provide )Tj ET /F1 12 Tf BT 1 0 0 1 35.5 77.13 Tm (personal care for up to twenty-five older people. It is the home's policy to only provide )Tj ET endstream endobj 8 0 obj<>/ProcSet [/PDF /Text /ImageB /ImageC /ImageI]>>/MediaBox[0 0 595 842]>> endobj 9 0 obj <>stream 0 J 0.98431 0.78824 0.08627 RG 20.58 w 28.35 35.56 m 566.93 35.56 l S 0.001 w /F1 12 Tf 0 0 0 rg BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 30.79 Tm (Care Homes for Older People)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 11 Tf BT 1 0 0 1 477.68 31.8 Tm (Page)Tj ET /F1 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 508.21 31.8 Tm (3)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 11 Tf BT 1 0 0 1 515.2 31.8 Tm ( of )Tj ET /F1 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 533.49 31.8 Tm (10)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr 0.99608 0.9451 0.76078 RG 17 w 31.2 804.03 m 565.9 804.03 l S 0.001 w [] 0 d 2.25 w 0.99216 0.89804 0.5451 RG 28.99 794.4 m 568.1 794.4 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 795.48 m 30.07 604.08 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.02 795.48 m 567.02 604.08 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 813.65 m 568.1 813.65 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 794.4 m 568.1 794.4 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 605.15 m 568.1 605.15 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 814.73 m 30.07 793.33 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.02 814.73 m 567.02 793.33 l S 0.001 w [] 0 d /F1 12 Tf BT 1 0 0 1 35.5 800.47 Tm (Brief description of the )Tj ET /F1 12 Tf BT 1 0 0 1 177.31 800.47 Tm (care home)Tj ET /F1 12 Tf BT 1 0 0 1 33.25 783.47 Tm (accommodation to female residents. Residents' accommodation consists of fifteen )Tj ET /F1 12 Tf BT 1 0 0 1 33.25 766.47 Tm (single and five double rooms. All of the bedrooms, with the exception of one double )Tj ET /F1 12 Tf BT 1 0 0 1 33.25 749.47 Tm (and two single bedrooms that have an en-suite facility, are fitted with wash hand )Tj ET /F1 12 Tf BT 1 0 0 1 33.25 732.47 Tm (basins. There are three separate day lounges and a separate dining room available for )Tj ET /F1 12 Tf BT 1 0 0 1 33.25 715.47 Tm (residents' use. Heathfield has an adequate number of toilets and a variety of )Tj ET /F1 12 Tf BT 1 0 0 1 33.25 698.47 Tm (bathrooms available. Aids to facilitate independence are in evidence throughout the )Tj ET /F1 12 Tf BT 1 0 0 1 33.25 681.47 Tm (home; these include bath hoists, grab rails and an emergency call bell system. The )Tj ET /F1 12 Tf BT 1 0 0 1 33.25 664.47 Tm (current fee range for the home is 347 - 500 pounds per week. A copy of this )Tj ET /F1 12 Tf BT 1 0 0 1 33.25 647.47 Tm (inspection report can be made available to anyone who may be thinking of choosing )Tj ET /F1 12 Tf BT 1 0 0 1 33.25 630.47 Tm (this service. Existing residents can also have a copy if )Tj ET /F1 12 Tf BT 1 0 0 1 363.38 630.47 Tm (requested.)Tj ET /F1 12 Tf BT 1 0 0 1 427.85 630.47 Tm ( )Tj ET /F1 12 Tf BT 1 0 0 1 33.25 613.47 Tm ()Tj ET endstream endobj 10 0 obj<>/ProcSet [/PDF /Text /ImageB /ImageC /ImageI]>>/MediaBox[0 0 595 842]>> endobj 11 0 obj <>stream 0 J 0.98431 0.78824 0.08627 RG 20.58 w 28.35 35.56 m 566.93 35.56 l S 0.001 w /F1 12 Tf 0 0 0 rg BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 30.79 Tm (Care Homes for Older People)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 11 Tf BT 1 0 0 1 477.68 31.8 Tm (Page)Tj ET /F1 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 508.21 31.8 Tm (4)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 11 Tf BT 1 0 0 1 515.2 31.8 Tm ( of )Tj ET /F1 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 533.49 31.8 Tm (10)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 14 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 772.57 Tm (What we found:)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr 1 1 1 RG 698.48 w 31.2 413.27 m 563.65 413.27 l S 0.001 w [] 0 d 2.25 w 0.99216 0.89804 0.5451 RG 28.99 763.63 m 565.85 763.63 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 62.9 m 565.85 62.9 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 764.71 m 30.07 61.82 l S 0.001 w [] 0 d [] 0 d 2.25 w 564.78 764.71 m 564.78 61.82 l S 0.001 w [] 0 d /F1 12 Tf BT 1 0 0 1 34.05 747.45 Tm (We visited the home in order to check on the progress made since the quality rating )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 732.87 Tm (was changed from Good to Poor following the key inspection that took place on the 24 )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 718.29 Tm (November 2008. Any referenced to "we" or "us" in the report refers to the )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 703.71 Tm (Commission.)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 689.13 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 34.05 674.55 Tm (New assessment documentation, plus some provided by the acting manager is now in )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 659.97 Tm (place but has not been used yet as there have been no admissions to the home since )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 645.39 Tm (the key inspection. A privately funded resident was due to be admitted from another )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 630.81 Tm (home two days after this visit. She has visited the home with a relative and decided )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 616.23 Tm (she wants to move in. The acting manager said he will complete the appropriate )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 601.65 Tm (assessment documentation before she is admitted.)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 587.07 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 34.05 572.49 Tm (The acting manager confirmed that the new care plans were not completed yet; this )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 557.91 Tm (contradicts the action plan we received from the owners on 10 February 2009 which )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 543.33 Tm (clearly stated; "All care plans have now been rewritten". The manager said that he was )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 528.75 Tm (currently training staff members on how to complete the new plans. We looked at a )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 514.17 Tm (random sample of completed plans and found that there were still some areas of major )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 499.59 Tm (concern. One person's plan had been rewritten on the 17 January 2009, it did not )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 485.01 Tm (however have an appropriate falls risk assessment even though this was obviously an )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 470.43 Tm (issue. This care plan had not been reviewed since even though over a month had )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 455.85 Tm (elapsed. The accident record for this same person was also unclear; two accident )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 441.27 Tm (forms were filled in for the same unwitnessed fall, there was a gap of between one and )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 426.69 Tm (a half hours between them and they had been filled in by different people. The )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 412.11 Tm (information within them was contradictory, the 10.30AM form stated "slight bruises to )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 397.53 Tm (wrist on right hand". The other completed at 08.30AM said, "wrist is inflamed"? We )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 382.95 Tm (could not find any evidence to prove that any action other than the application of a )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 368.37 Tm (cold compress having been applied had been taken, there was no medical advice )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 353.79 Tm (sought at the time.)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 339.21 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 34.05 324.63 Tm (The owner has recently undertaken an audit of accidents within the home for )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 310.05 Tm (Warrington Borough Council who have some concerns regarding the documentation )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 295.47 Tm (being maintained and the moving and handling practice of the staff members. We saw )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 280.89 Tm (that the number of accident forms for one person did not tally with the number of )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 266.31 Tm (entries on the audit undertaken. A falls risk assessment for this resident was )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 251.73 Tm (completed using the new documentation on the 17 December 2008; it had not been )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 237.15 Tm (updated since even though five falls have occurred.)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 222.57 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 34.05 207.99 Tm (The daily records maintained by staff were varied in their quality, for example, some )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 193.41 Tm (simply stated, "slept well" whilst other were more detailed and provided the reader )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 178.83 Tm (with a more complete picture as to how the person actually was.)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 164.25 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 34.05 149.67 Tm (Following a recent safeguarding referral we went to look at one of the bedrooms; on )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 135.09 Tm (the way past the downstairs toilet we noticed the door was wide open and there was a )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 120.51 Tm (lady sitting on the loo, the resident did not have mobility so had been assisted to the )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 105.93 Tm (toilet. When the carer returned she assisted the resident into a wheelchair and moved )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 91.35 Tm (her off without using the footrests. We expressed concern at both the apparant lack of )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 76.77 Tm (privacy and dignity and the fact that using a wheelchair without footrests is both an )Tj ET endstream endobj 12 0 obj<>/ProcSet [/PDF /Text /ImageB /ImageC /ImageI]>>/MediaBox[0 0 595 842]>> endobj 13 0 obj <>stream 0 J 0.98431 0.78824 0.08627 RG 20.58 w 28.35 35.56 m 566.93 35.56 l S 0.001 w /F1 12 Tf 0 0 0 rg BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 30.79 Tm (Care Homes for Older People)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 11 Tf BT 1 0 0 1 477.68 31.8 Tm (Page)Tj ET /F1 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 508.21 31.8 Tm (5)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 11 Tf BT 1 0 0 1 515.2 31.8 Tm ( of )Tj ET /F1 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 533.49 31.8 Tm (10)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr 1 1 1 RG 748.5 w 31.2 438.28 m 563.65 438.28 l S 0.001 w [] 0 d 2.25 w 0.99216 0.89804 0.5451 RG 28.99 813.65 m 565.85 813.65 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 62.9 m 565.85 62.9 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 814.73 m 30.07 61.82 l S 0.001 w [] 0 d [] 0 d 2.25 w 564.78 814.73 m 564.78 61.82 l S 0.001 w [] 0 d /F1 12 Tf BT 1 0 0 1 31.8 802.72 Tm (inappropriate and very dangerous practice. The manager and care manager who were )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 788.14 Tm (also present stated that there was a large notice on the front of the daily notes that )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 773.56 Tm (stated footrests must be used at all times, there was no excuse for this and they would )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 758.98 Tm (address it immediately. The care manager told us later that the carer said she had )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 744.4 Tm (closed the door but that another resident must have opened it.)Tj ET /F1 12 Tf BT 1 0 0 1 31.8 729.82 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 31.8 715.24 Tm (Although we had visited the home to check the requirements made at the previous key )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 700.66 Tm (inspection visit we did identify some further issues. The acting manager said that some )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 686.08 Tm (residents go to bed straight after tea, this can be as early as 5.30PM; we consider this )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 671.5 Tm (to be unusually early; we do know that there has been some comments regarding the )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 656.92 Tm (lack of availability of snacks for supper because of the cook's hours. In addition we are )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 642.34 Tm (also aware that the night staff are asked to get some people up before they finish in )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 627.76 Tm (the morning; we are unable to say in both instances whether this is the person's )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 613.18 Tm (preference or staff routines. Care plans should state the preferred rising and retiring )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 598.6 Tm (preferences for each person, this needs to be done as soon as possible so that all staff )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 584.02 Tm (members are aware of them and appropriate care can be provided at the requested )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 569.44 Tm (time.)Tj ET /F1 12 Tf BT 1 0 0 1 31.8 554.86 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 31.8 540.28 Tm (We spoke to the home's main chef, she is working 6/7 days a week; one of the night )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 525.7 Tm (staff covers the kitchen when she is unable to work. she works from 8.00AM until )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 511.12 Tm (2.00PM. She is expected to prepare breakfast, a three course lunch and the tea. She )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 496.54 Tm (also provides all of the drinks. The cook told us that she is unable to provide hot food )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 481.96 Tm (at teatime because she does not have the time to do this; she has to stay behind to )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 467.38 Tm (get the cleaning done. We were told at the key inspection that choices were always )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 452.8 Tm (available, however we have since been informed by the acting manager and the chef )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 438.22 Tm (that this was not the case and in fact a choice of lunch has only been available since )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 423.64 Tm (Christmas. A record of what people are actually eating is now being kept. She )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 409.06 Tm (confirmed fresh fruit and veg are now more readily available and fresh milk rather )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 394.48 Tm (than powdered was being used.)Tj ET /F1 12 Tf BT 1 0 0 1 31.8 379.9 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 31.8 365.32 Tm (We asked the chef about the hours she worked, she said she would like to increase her )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 350.74 Tm (daily hours and finish at 4.30PM so she could provide a better tea and prepare a )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 336.16 Tm (supper. She does not know what the care staff members provide at this time but did )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 321.58 Tm (say she did not leave anything. We have been told by various people that the carers )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 307 Tm (do not like having to prepare snacks etc as it takes them away from their own job. It is )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 292.42 Tm (the home's responsibility to meet the needs of the people living there but we believe )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 277.84 Tm (changes to the catering arrangements are needed quickly. The acting manager said )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 263.26 Tm (that to try and improve the teatime an extra member of staff was now on duty )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 248.68 Tm (between 5.00PM and 8.00PM.)Tj ET /F1 12 Tf BT 1 0 0 1 31.8 234.1 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 31.8 219.52 Tm (The acting manager explained that a dishwasher was fitted the Friday before this visit, )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 204.94 Tm (staff washed up previously. We observed kitchen tiles and seals in the utility to be )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 190.36 Tm (dirty. There were some issues [drawers broken, sink seals, tiles missing, floor covering )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 175.78 Tm (split] in the main part of the kitchen but it was generally clean. The Kelvinator fridge in )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 161.2 Tm (the cellar was very old with poor seals and it did not seem to be cold enough. We )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 146.62 Tm (observed that one of the washing machines was broken and the reliability of the other )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 132.04 Tm (machine was in doubt.)Tj ET /F1 12 Tf BT 1 0 0 1 31.8 117.46 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 31.8 102.88 Tm (We observed very small amounts of tinned and dry stock, for example, it was beans or )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 88.3 Tm (scrambled eggs for tea but there was only four tins of beans. The storeroom wall was )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 73.72 Tm (flaking and dried foods were not stored in sealed containers. The acting manager said )Tj ET endstream endobj 14 0 obj<>/ProcSet [/PDF /Text /ImageB /ImageC /ImageI]>>/MediaBox[0 0 595 842]>> endobj 15 0 obj <>stream 0 J 0.98431 0.78824 0.08627 RG 20.58 w 28.35 35.56 m 566.93 35.56 l S 0.001 w /F1 12 Tf 0 0 0 rg BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 30.79 Tm (Care Homes for Older People)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 11 Tf BT 1 0 0 1 477.68 31.8 Tm (Page)Tj ET /F1 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 508.21 31.8 Tm (6)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 11 Tf BT 1 0 0 1 515.2 31.8 Tm ( of )Tj ET /F1 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 533.49 31.8 Tm (10)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr 1 1 1 RG 163.38 w 31.2 730.84 m 563.65 730.84 l S 0.001 w [] 0 d 2.25 w 0.99216 0.89804 0.5451 RG 28.99 813.65 m 565.85 813.65 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 648.02 m 565.85 648.02 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 814.73 m 30.07 646.95 l S 0.001 w [] 0 d [] 0 d 2.25 w 564.78 814.73 m 564.78 646.95 l S 0.001 w [] 0 d /F1 12 Tf BT 1 0 0 1 31.8 802.72 Tm (that stocks were inadequate and did not provide enough choice for people and there )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 788.14 Tm (was not enough variety at teatime. We also noted some food supplements in the store )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 773.56 Tm (room, these did not always say who they were for and some were out of date. These )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 758.98 Tm (are prescribed by a GP so it is important that the person receives them at the correct )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 744.4 Tm (time, the fact that some are out of date shows that some people had not been getting )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 729.82 Tm (them.)Tj ET /F1 12 Tf BT 1 0 0 1 31.8 715.24 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 31.8 700.66 Tm (No new staff members have been employed since the last key so we were unable to )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 686.08 Tm (check the requirement made regarding the staff recruitment procedures made )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 671.5 Tm (following the key inspection.)Tj ET /F1 12 Tf BT 1 0 0 1 31.8 656.92 Tm ()Tj ET /F1 14 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 629.95 Tm (What the care home)Tj ET 0.99216 0.89804 0.5451 RG 0.001 w 0 Tr /F1 14 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 175.95 629.95 Tm (does well:)Tj ET 0.99216 0.89804 0.5451 RG 0.001 w 0 Tr 1 1 1 RG 35.16 w 31.2 601.18 m 563.65 601.18 l S 0.001 w [] 0 d 2.25 w 0.99216 0.89804 0.5451 RG 28.99 619.89 m 565.85 619.89 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 582.48 m 565.85 582.48 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 620.97 m 30.07 581.4 l S 0.001 w [] 0 d [] 0 d 2.25 w 564.78 620.97 m 564.78 581.4 l S 0.001 w [] 0 d /F1 12 Tf BT 1 0 0 1 34.05 603.7 Tm (Positive, relaxed and warm relationships were seen to exist between residents and )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 589.12 Tm (staff members during the visit.)Tj ET /F1 14 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 562.16 Tm (What they could do better:)Tj ET 0.99216 0.89804 0.5451 RG 0.001 w 0 Tr 1 1 1 RG 108.06 w 31.2 496.94 m 563.65 496.94 l S 0.001 w [] 0 d 2.25 w 0.99216 0.89804 0.5451 RG 28.99 552.09 m 565.85 552.09 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 441.78 m 565.85 441.78 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 553.17 m 30.07 440.71 l S 0.001 w [] 0 d [] 0 d 2.25 w 564.78 553.17 m 564.78 440.71 l S 0.001 w [] 0 d /F1 12 Tf BT 1 0 0 1 34.05 535.91 Tm (Following the previous key inspection we had to change the quality rating for the home )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 521.33 Tm (from Good to Poor. This was due to a general lack of management within the home )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 506.75 Tm (and the deterioration of the assessments, care planning, risk assessments and )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 492.17 Tm (recruitment processes. Although an acting manager is in post and some improvements )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 477.59 Tm (have been made there are still many issues that need to be addressed in order to )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 463.01 Tm (improve the quality of the service provided to residents; this can only be achieved )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 448.43 Tm (however if the manager is given the authority to manage the home appropriately.)Tj ET /F1 12 Tf BT 1 0 0 1 28.35 423.47 Tm (If you want to know what action the person responsible for this care home)Tj ET /F1 12 Tf BT 1 0 0 1 483.55 423.47 Tm (is taking )Tj ET /F1 12 Tf BT 1 0 0 1 28.35 407.47 Tm (following this report, you can contact them using the details set out on page 2.)Tj ET endstream endobj 16 0 obj<>/ProcSet [/PDF /Text /ImageB /ImageC /ImageI]>>/MediaBox[0 0 595 842]>> endobj 18 0 obj <>stream 0 J 0.98431 0.78824 0.08627 RG 20.58 w 28.35 35.56 m 566.93 35.56 l S 0.001 w /F1 12 Tf 0 0 0 rg BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 30.79 Tm (Care Homes for Older People)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 11 Tf BT 1 0 0 1 477.68 31.8 Tm (Page)Tj ET /F1 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 508.21 31.8 Tm (7)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 11 Tf BT 1 0 0 1 515.2 31.8 Tm ( of )Tj ET /F1 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 533.49 31.8 Tm (10)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr 0.99216 0.9451 0.76078 RG 36.25 w 29.47 780 m 564.97 780 l S 0.001 w 0.99608 0.9451 0.76078 RG 17 w 28.35 771.5 m 422.1 771.5 l S 0.001 w 17 w 424.35 771.5 m 467.1 771.5 l S 0.001 w 1 1 1 RG 17 w 469.35 771.5 m 494.1 771.5 l S 0.001 w 0.99608 0.9451 0.76078 RG 17 w 496.35 771.5 m 539.1 771.5 l S 0.001 w 1 1 1 RG 17 w 541.35 771.5 m 566.1 771.5 l S 0.001 w [] 0 d 2.25 w 0.99216 0.89804 0.5451 RG 26.14 781.13 m 568.3 781.13 l S 0.001 w [] 0 d [] 0 d 2.25 w 26.14 800.38 m 568.3 800.38 l S 0.001 w [] 0 d [] 0 d 2.25 w 26.14 781.13 m 568.3 781.13 l S 0.001 w [] 0 d [] 0 d 2.25 w 26.14 761.88 m 568.3 761.88 l S 0.001 w [] 0 d [] 0 d 2.25 w 27.22 801.46 m 27.22 760.8 l S 0.001 w [] 0 d [] 0 d 2.25 w 423.22 782.21 m 423.22 760.8 l S 0.001 w [] 0 d [] 0 d 2.25 w 468.22 782.21 m 468.22 760.8 l S 0.001 w [] 0 d [] 0 d 2.25 w 495.22 782.21 m 495.22 760.8 l S 0.001 w [] 0 d [] 0 d 2.25 w 540.22 782.21 m 540.22 760.8 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.22 801.46 m 567.22 760.8 l S 0.001 w [] 0 d /F1 12 Tf BT 1 0 0 1 33.75 787.19 Tm (Are there any outstanding requirements from the last inspection?)Tj ET /F1 12 Tf BT 1 0 0 1 429.75 767.94 Tm (Yes)Tj ET /F2 12 Tf BT 1 0 0 1 476.37 769.89 Tm (5)Tj ET /F1 12 Tf BT 1 0 0 1 501.75 767.94 Tm (No)Tj ET /F2 12 Tf BT 1 0 0 1 546.75 769.89 Tm ()Tj ET 0.99608 0.9451 0.76078 RG 69.18 w 31.2 672.91 m 566.2 672.91 l S 0.001 w 30.3 w 31.2 620.92 m 91 620.92 l S 0.001 w 30.3 w 93.25 620.92 m 197.4 620.92 l S 0.001 w 30.3 w 199.65 620.92 m 289.5 620.92 l S 0.001 w 30.3 w 291.75 620.92 m 473.9 620.92 l S 0.001 w 30.3 w 476.15 620.92 m 566.2 620.92 l S 0.001 w 1 1 1 RG 154.8 w 31.2 526.12 m 91.05 526.12 l S 0.001 w 154.8 w 93.3 526.12 m 197.4 526.12 l S 0.001 w 154.8 w 199.65 526.12 m 289.45 526.12 l S 0.001 w 154.8 w 291.7 526.12 m 473.8 526.12 l S 0.001 w 154.8 w 476.05 526.12 m 566.1 526.12 l S 0.001 w 140.22 w 31.2 376.36 m 91.05 376.36 l S 0.001 w 140.22 w 93.3 376.36 m 197.4 376.36 l S 0.001 w 140.22 w 199.65 376.36 m 289.45 376.36 l S 0.001 w 140.22 w 291.7 376.36 m 473.8 376.36 l S 0.001 w 140.22 w 476.05 376.36 m 566.1 376.36 l S 0.001 w 111.06 w 31.2 248.47 m 91.05 248.47 l S 0.001 w 111.06 w 93.3 248.47 m 197.4 248.47 l S 0.001 w 111.06 w 199.65 248.47 m 289.45 248.47 l S 0.001 w 111.06 w 291.7 248.47 m 473.8 248.47 l S 0.001 w 111.06 w 476.05 248.47 m 566.1 248.47 l S 0.001 w 111.06 w 31.2 135.16 m 91.05 135.16 l S 0.001 w 111.06 w 93.3 135.16 m 197.4 135.16 l S 0.001 w 111.06 w 199.65 135.16 m 289.45 135.16 l S 0.001 w 111.06 w 291.7 135.16 m 473.8 135.16 l S 0.001 w 111.06 w 476.05 135.16 m 566.1 135.16 l S 0.001 w [] 0 d 2.25 w 0.99216 0.89804 0.5451 RG 28.99 447.6 m 568.3 447.6 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 305.13 m 568.3 305.13 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 191.82 m 568.3 191.82 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 605.73 m 30.07 77.43 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.22 605.73 m 567.22 77.43 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 637.2 m 568.4 637.2 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 604.65 m 568.3 604.65 l S 0.001 w [] 0 d [] 0 d 2.25 w 92.17 605.73 m 92.17 77.43 l S 0.001 w [] 0 d [] 0 d 2.25 w 198.52 605.73 m 198.52 77.43 l S 0.001 w [] 0 d [] 0 d 2.25 w 290.57 605.73 m 290.57 77.43 l S 0.001 w [] 0 d [] 0 d 2.25 w 474.92 605.73 m 474.92 77.43 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 708.63 m 568.4 708.63 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 637.2 m 568.4 637.2 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 604.65 m 568.4 604.65 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 447.6 m 568.3 447.6 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 305.13 m 568.3 305.13 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 191.82 m 568.3 191.82 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 78.51 m 568.3 78.51 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 709.71 m 30.07 603.57 l S 0.001 w [] 0 d [] 0 d 2.25 w 92.12 638.28 m 92.12 603.57 l S 0.001 w [] 0 d [] 0 d 2.25 w 198.52 638.28 m 198.52 603.57 l S 0.001 w [] 0 d [] 0 d 2.25 w 290.62 638.28 m 290.62 603.57 l S 0.001 w [] 0 d [] 0 d 2.25 w 475.02 638.28 m 475.02 603.57 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.32 709.71 m 567.32 603.57 l S 0.001 w [] 0 d /F1 16 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 691.42 Tm (Outstanding statutory requirements)Tj ET 0.99216 0.89804 0.5451 RG 0.001 w 0 Tr /F1 12 Tf BT 1 0 0 1 34.05 673 Tm (These are requirements that were set at the previous inspection, but have still not )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 658.42 Tm (been met.)Tj ET /F1 12 Tf BT 1 0 0 1 95.57 658.42 Tm ( )Tj ET /F1 12 Tf BT 1 0 0 1 104.02 658.42 Tm (They say what the registered person had to do to meet the Care Standards )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 643.84 Tm (Act 2000, )Tj ET /F1 12 Tf BT 1 0 0 1 96.58 643.84 Tm ( Regulations 2001 and the National Minimum Standards.)Tj ET /F1 10 Tf BT 1 0 0 1 31.2 626.02 Tm (No.)Tj ET /F1 10 Tf BT 1 0 0 1 96.1 623.02 Tm (Standard)Tj ET /F1 10 Tf BT 1 0 0 1 202.5 623.02 Tm (Regulation)Tj ET /F1 10 Tf BT 1 0 0 1 294.6 623.02 Tm (Requirement)Tj ET /F1 10 Tf BT 1 0 0 1 479 623.02 Tm (Timescale for )Tj ET /F1 10 Tf BT 1 0 0 1 479 610.87 Tm (action)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 588.46 Tm (1)Tj ET /F1 12 Tf BT 1 0 0 1 96.15 588.46 Tm (3)Tj ET /F1 12 Tf BT 1 0 0 1 202.5 588.46 Tm (14)Tj ET /F1 12 Tf BT 1 0 0 1 294.55 588.46 Tm (Residents must not be )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 573.88 Tm (admitted into the home )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 559.3 Tm (unless an appropriate )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 544.72 Tm (assessment has been )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 530.14 Tm (undertaken by a person )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 515.56 Tm (qualified to do so.)Tj ET /F1 12 Tf BT 1 0 0 1 294.55 497.98 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 294.55 483.4 Tm (This will ensure that the )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 468.82 Tm (needs of the individual )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 454.24 Tm (concerned can be safely met.)Tj ET /F1 12 Tf BT 1 0 0 1 478.9 588.46 Tm (12/12/2008)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 431.41 Tm (2)Tj ET /F1 12 Tf BT 1 0 0 1 96.15 431.41 Tm (7)Tj ET /F1 12 Tf BT 1 0 0 1 202.5 431.41 Tm (15)Tj ET /F1 12 Tf BT 1 0 0 1 294.55 431.41 Tm (A care plan that fully details )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 416.83 Tm (how an individuals needs are )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 402.25 Tm (to be identified and met )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 387.67 Tm (must be completed.)Tj ET /F1 12 Tf BT 1 0 0 1 294.55 370.09 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 294.55 355.51 Tm (So that staff members are )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 340.93 Tm (able to fully meet the )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 326.35 Tm (assessed needs of the )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 311.77 Tm (residents they are caring for.)Tj ET /F1 12 Tf BT 1 0 0 1 478.9 431.41 Tm (23/12/2008)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 288.94 Tm (3)Tj ET /F1 12 Tf BT 1 0 0 1 96.15 288.94 Tm (8)Tj ET /F1 12 Tf BT 1 0 0 1 202.5 288.94 Tm (12)Tj ET /F1 12 Tf BT 1 0 0 1 294.55 288.94 Tm (Proper provision for the )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 274.36 Tm (health and welfare of )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 259.78 Tm (residents must be made.)Tj ET /F1 12 Tf BT 1 0 0 1 294.55 242.2 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 294.55 227.62 Tm (This will ensure they receive )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 213.04 Tm (any medical or other )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 198.46 Tm (attention they need.)Tj ET /F1 12 Tf BT 1 0 0 1 478.9 288.94 Tm (23/12/2008)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 175.63 Tm (4)Tj ET /F1 12 Tf BT 1 0 0 1 96.15 175.63 Tm (29)Tj ET /F1 12 Tf BT 1 0 0 1 202.5 175.63 Tm (19)Tj ET /F1 12 Tf BT 1 0 0 1 294.55 175.63 Tm (A robust recruitment )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 161.05 Tm (procedure needs to be )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 146.47 Tm (implemented. )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 128.89 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 294.55 114.31 Tm (This will ensure residents are )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 99.73 Tm (protected from possible )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 85.15 Tm (harm.)Tj ET /F1 12 Tf BT 1 0 0 1 478.9 175.63 Tm (23/12/2008)Tj ET endstream endobj 19 0 obj<>/ProcSet [/PDF /Text /ImageB /ImageC /ImageI]>>/MediaBox[0 0 595 842]>> endobj 20 0 obj <>stream 0 J 0.98431 0.78824 0.08627 RG 20.58 w 28.35 35.56 m 566.93 35.56 l S 0.001 w /F1 12 Tf 0 0 0 rg BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 30.79 Tm (Care Homes for Older People)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 11 Tf BT 1 0 0 1 477.68 31.8 Tm (Page)Tj ET /F1 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 508.21 31.8 Tm (8)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 11 Tf BT 1 0 0 1 515.2 31.8 Tm ( of )Tj ET /F1 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 533.49 31.8 Tm (10)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr 0.99608 0.9451 0.76078 RG 69.18 w 31.2 777.94 m 566.2 777.94 l S 0.001 w 30.3 w 31.2 725.95 m 91 725.95 l S 0.001 w 30.3 w 93.25 725.95 m 197.4 725.95 l S 0.001 w 30.3 w 199.65 725.95 m 289.5 725.95 l S 0.001 w 30.3 w 291.75 725.95 m 473.9 725.95 l S 0.001 w 30.3 w 476.15 725.95 m 566.2 725.95 l S 0.001 w 1 1 1 RG 140.22 w 31.2 638.44 m 91.05 638.44 l S 0.001 w 140.22 w 93.3 638.44 m 197.4 638.44 l S 0.001 w 140.22 w 199.65 638.44 m 289.45 638.44 l S 0.001 w 140.22 w 291.7 638.44 m 473.8 638.44 l S 0.001 w 140.22 w 476.05 638.44 m 566.1 638.44 l S 0.001 w [] 0 d 2.25 w 0.99216 0.89804 0.5451 RG 30.07 710.75 m 30.07 566.13 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.22 710.75 m 567.22 566.13 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 742.22 m 568.4 742.22 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 709.67 m 568.3 709.67 l S 0.001 w [] 0 d [] 0 d 2.25 w 92.17 710.75 m 92.17 566.13 l S 0.001 w [] 0 d [] 0 d 2.25 w 198.52 710.75 m 198.52 566.13 l S 0.001 w [] 0 d [] 0 d 2.25 w 290.57 710.75 m 290.57 566.13 l S 0.001 w [] 0 d [] 0 d 2.25 w 474.92 710.75 m 474.92 566.13 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 813.65 m 568.4 813.65 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 742.22 m 568.4 742.22 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 709.67 m 568.4 709.67 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 567.2 m 568.3 567.2 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 814.73 m 30.07 708.6 l S 0.001 w [] 0 d [] 0 d 2.25 w 92.12 743.3 m 92.12 708.6 l S 0.001 w [] 0 d [] 0 d 2.25 w 198.52 743.3 m 198.52 708.6 l S 0.001 w [] 0 d [] 0 d 2.25 w 290.62 743.3 m 290.62 708.6 l S 0.001 w [] 0 d [] 0 d 2.25 w 475.02 743.3 m 475.02 708.6 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.32 814.73 m 567.32 708.6 l S 0.001 w [] 0 d /F1 16 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 796.45 Tm (Outstanding statutory requirements)Tj ET 0.99216 0.89804 0.5451 RG 0.001 w 0 Tr /F1 12 Tf BT 1 0 0 1 34.05 778.03 Tm (These are requirements that were set at the previous inspection, but have still not )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 763.45 Tm (been met.)Tj ET /F1 12 Tf BT 1 0 0 1 95.57 763.45 Tm ( )Tj ET /F1 12 Tf BT 1 0 0 1 104.02 763.45 Tm (They say what the registered person had to do to meet the Care Standards )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 748.87 Tm (Act 2000, )Tj ET /F1 12 Tf BT 1 0 0 1 96.58 748.87 Tm ( Regulations 2001 and the National Minimum Standards.)Tj ET /F1 10 Tf BT 1 0 0 1 31.2 731.05 Tm (No.)Tj ET /F1 10 Tf BT 1 0 0 1 96.1 728.05 Tm (Standard)Tj ET /F1 10 Tf BT 1 0 0 1 202.5 728.05 Tm (Regulation)Tj ET /F1 10 Tf BT 1 0 0 1 294.6 728.05 Tm (Requirement)Tj ET /F1 10 Tf BT 1 0 0 1 479 728.05 Tm (Timescale for )Tj ET /F1 10 Tf BT 1 0 0 1 479 715.9 Tm (action)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 693.49 Tm (5)Tj ET /F1 12 Tf BT 1 0 0 1 96.15 693.49 Tm (31)Tj ET /F1 12 Tf BT 1 0 0 1 202.5 693.49 Tm (12)Tj ET /F1 12 Tf BT 1 0 0 1 294.55 693.49 Tm (In the absence of the )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 678.91 Tm (registered manager proper )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 664.33 Tm (arrangements the day to day )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 649.75 Tm (running of the home must be )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 635.17 Tm (in place.)Tj ET /F1 12 Tf BT 1 0 0 1 294.55 617.59 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 294.55 603.01 Tm (In order to ensure the home )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 588.43 Tm (is run in the best interests of )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 573.85 Tm (the people living there.)Tj ET /F1 12 Tf BT 1 0 0 1 478.9 693.49 Tm (23/12/2008)Tj ET endstream endobj 21 0 obj<>/ProcSet [/PDF /Text /ImageB /ImageC /ImageI]>>/MediaBox[0 0 595 842]>> endobj 22 0 obj <>stream 0 J 0.98431 0.78824 0.08627 RG 20.58 w 28.35 35.56 m 566.93 35.56 l S 0.001 w /F1 12 Tf 0 0 0 rg BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 30.79 Tm (Care Homes for Older People)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 11 Tf BT 1 0 0 1 477.68 31.8 Tm (Page)Tj ET /F1 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 508.21 31.8 Tm (9)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 11 Tf BT 1 0 0 1 515.2 31.8 Tm ( of )Tj ET /F1 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 533.49 31.8 Tm (10)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 16 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 797.57 Tm (Requirements and recommendations from this inspection:)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 782.15 Tm ()Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr 0.99608 0.9451 0.76078 RG 52.74 w 31.2 748.59 m 566.2 748.59 l S 0.001 w 30.3 w 31.2 704.82 m 91 704.82 l S 0.001 w 30.3 w 93.25 704.82 m 197.4 704.82 l S 0.001 w 30.3 w 199.65 704.82 m 289.5 704.82 l S 0.001 w 30.3 w 291.75 704.82 m 473.9 704.82 l S 0.001 w 30.3 w 476.15 704.82 m 566.2 704.82 l S 0.001 w 1 1 1 RG 20.58 w 31.2 677.13 m 91.05 677.13 l S 0.001 w 20.58 w 93.3 677.13 m 197.4 677.13 l S 0.001 w 20.58 w 199.65 677.13 m 289.45 677.13 l S 0.001 w 20.58 w 291.7 677.13 m 473.8 677.13 l S 0.001 w 20.58 w 476.05 677.13 m 566.1 677.13 l S 0.001 w [] 0 d 2.25 w 0.99216 0.89804 0.5451 RG 30.07 689.63 m 30.07 664.64 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.22 689.63 m 567.22 664.64 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 721.1 m 568.4 721.1 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 688.55 m 568.3 688.55 l S 0.001 w [] 0 d [] 0 d 2.25 w 92.17 689.63 m 92.17 664.64 l S 0.001 w [] 0 d [] 0 d 2.25 w 198.52 689.63 m 198.52 664.64 l S 0.001 w [] 0 d [] 0 d 2.25 w 290.57 689.63 m 290.57 664.64 l S 0.001 w [] 0 d [] 0 d 2.25 w 474.92 689.63 m 474.92 664.64 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 776.09 m 568.4 776.09 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 721.1 m 568.4 721.1 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 688.55 m 568.4 688.55 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 665.72 m 568.3 665.72 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 777.17 m 30.07 687.47 l S 0.001 w [] 0 d [] 0 d 2.25 w 92.12 722.18 m 92.12 687.47 l S 0.001 w [] 0 d [] 0 d 2.25 w 198.52 722.18 m 198.52 687.47 l S 0.001 w [] 0 d [] 0 d 2.25 w 290.62 722.18 m 290.62 687.47 l S 0.001 w [] 0 d [] 0 d 2.25 w 475.02 722.18 m 475.02 687.47 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.32 777.17 m 567.32 687.47 l S 0.001 w [] 0 d /F1 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 34.05 759.9 Tm (Immediate requirements:)Tj ET 0.99216 0.89804 0.5451 RG 0.001 w 0 Tr /F1 12 Tf BT 1 0 0 1 34.05 742.32 Tm (These are immediate requirements that were set on the day we visited this care home. )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 727.74 Tm (The registered person had to meet these within 48 hours.)Tj ET /F1 10 Tf BT 1 0 0 1 31.2 709.92 Tm (No.)Tj ET /F1 10 Tf BT 1 0 0 1 96.1 706.92 Tm (Standard)Tj ET /F1 10 Tf BT 1 0 0 1 202.5 706.92 Tm (Regulation)Tj ET /F1 10 Tf BT 1 0 0 1 294.6 706.92 Tm (Requirement)Tj ET /F1 10 Tf BT 1 0 0 1 479 706.92 Tm (Timescale for )Tj ET /F1 10 Tf BT 1 0 0 1 479 694.77 Tm (action)Tj ET 0.99608 0.9451 0.76078 RG 66.74 w 31.2 593.85 m 566.2 593.85 l S 0.001 w 30.3 w 31.2 543.08 m 91 543.08 l S 0.001 w 30.3 w 93.25 543.08 m 197.4 543.08 l S 0.001 w 30.3 w 199.65 543.08 m 289.5 543.08 l S 0.001 w 30.3 w 291.75 543.08 m 473.9 543.08 l S 0.001 w 30.3 w 476.15 543.08 m 566.2 543.08 l S 0.001 w 1 1 1 RG 140.22 w 31.2 455.57 m 91.05 455.57 l S 0.001 w 140.22 w 93.3 455.57 m 197.4 455.57 l S 0.001 w 140.22 w 199.65 455.57 m 289.45 455.57 l S 0.001 w 140.22 w 291.7 455.57 m 473.8 455.57 l S 0.001 w 140.22 w 476.05 455.57 m 566.1 455.57 l S 0.001 w [] 0 d 2.25 w 0.99216 0.89804 0.5451 RG 30.07 527.88 m 30.07 383.26 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.22 527.88 m 567.22 383.26 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 559.35 m 568.4 559.35 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 526.8 m 568.3 526.8 l S 0.001 w [] 0 d [] 0 d 2.25 w 92.17 527.88 m 92.17 383.26 l S 0.001 w [] 0 d [] 0 d 2.25 w 198.52 527.88 m 198.52 383.26 l S 0.001 w [] 0 d [] 0 d 2.25 w 290.57 527.88 m 290.57 383.26 l S 0.001 w [] 0 d [] 0 d 2.25 w 474.92 527.88 m 474.92 383.26 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 628.34 m 568.4 628.34 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 559.35 m 568.4 559.35 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 526.8 m 568.4 526.8 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 384.33 m 568.3 384.33 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 629.42 m 30.07 525.73 l S 0.001 w [] 0 d [] 0 d 2.25 w 92.12 560.43 m 92.12 525.73 l S 0.001 w [] 0 d [] 0 d 2.25 w 198.52 560.43 m 198.52 525.73 l S 0.001 w [] 0 d [] 0 d 2.25 w 290.62 560.43 m 290.62 525.73 l S 0.001 w [] 0 d [] 0 d 2.25 w 475.02 560.43 m 475.02 525.73 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.32 629.42 m 567.32 525.73 l S 0.001 w [] 0 d /F1 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 615.16 Tm (Statutory requirements)Tj ET 0.99216 0.89804 0.5451 RG 0.001 w 0 Tr /F1 12 Tf BT 1 0 0 1 34.05 595.16 Tm (These requirements set out what the registered person must do to meet the Care )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 580.58 Tm (Standards Act 2000, )Tj ET /F1 12 Tf BT 1 0 0 1 166.31 580.58 Tm (Regulations 2001 and the National Minimum Standards. The )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 566 Tm (registered person\(s\) must do this within the timescales we have set.)Tj ET /F1 10 Tf BT 1 0 0 1 31.2 548.18 Tm (No.)Tj ET /F1 10 Tf BT 1 0 0 1 96.1 545.18 Tm (Standard)Tj ET /F1 10 Tf BT 1 0 0 1 202.5 545.18 Tm (Regulation)Tj ET /F1 10 Tf BT 1 0 0 1 294.6 545.18 Tm (Requirement)Tj ET /F1 10 Tf BT 1 0 0 1 479 545.18 Tm (Timescale for )Tj ET /F1 10 Tf BT 1 0 0 1 479 533.03 Tm (action)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 510.62 Tm (1)Tj ET /F1 12 Tf BT 1 0 0 1 96.15 510.62 Tm (15)Tj ET /F1 12 Tf BT 1 0 0 1 202.5 510.62 Tm (16)Tj ET /F1 12 Tf BT 1 0 0 1 294.55 510.62 Tm (Provide suitable, food which )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 496.04 Tm (is properly prepared and )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 481.46 Tm (available at such time as )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 466.88 Tm (may be reasonably required )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 452.3 Tm (by residents.)Tj ET /F1 12 Tf BT 1 0 0 1 294.55 434.72 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 294.55 420.14 Tm (So that residents receive an )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 405.56 Tm (appealing diet at times )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 390.98 Tm (convenient to them. )Tj ET /F1 12 Tf BT 1 0 0 1 478.9 510.62 Tm (31/03/2009)Tj ET 0.99608 0.9451 0.76078 RG 67.32 w 31.2 329.17 m 566.2 329.17 l S 0.001 w 18.15 w 31.2 284.19 m 91.05 284.19 l S 0.001 w 18.15 w 93.3 284.19 m 197.35 284.19 l S 0.001 w 18.15 w 199.6 284.19 m 566.2 284.19 l S 0.001 w 1 1 1 RG 20.58 w 31.2 263.7 m 91.05 263.7 l S 0.001 w 20.58 w 93.3 263.7 m 197.4 263.7 l S 0.001 w 20.58 w 199.65 263.7 m 566.1 263.7 l S 0.001 w [] 0 d 2.25 w 0.99216 0.89804 0.5451 RG 30.07 276.19 m 30.07 251.21 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.22 276.19 m 567.22 251.21 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 294.39 m 568.4 294.39 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 275.11 m 568.3 275.11 l S 0.001 w [] 0 d [] 0 d 2.25 w 92.17 276.19 m 92.17 251.21 l S 0.001 w [] 0 d [] 0 d 2.25 w 198.52 276.19 m 198.52 251.21 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 363.96 m 568.4 363.96 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 294.39 m 568.4 294.39 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 252.28 m 568.3 252.28 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 365.04 m 30.07 274.04 l S 0.001 w [] 0 d [] 0 d 2.25 w 92.17 295.47 m 92.17 275.11 l S 0.001 w [] 0 d [] 0 d 2.25 w 198.47 295.47 m 198.47 275.11 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.32 365.04 m 567.32 274.04 l S 0.001 w [] 0 d /F1 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 34.05 347.77 Tm (Recommendations)Tj ET 0.99216 0.89804 0.5451 RG 0.001 w 0 Tr /F1 12 Tf BT 1 0 0 1 34.05 330.19 Tm (These recommendations are taken from the best practice described in the National )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 315.61 Tm (Minimum Standards and the registered person\(s\) should consider them as a way of )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 301.03 Tm (improving their service.)Tj ET /F1 10 Tf BT 1 0 0 1 34.05 280.21 Tm (No)Tj ET /F1 10 Tf BT 1 0 0 1 96.15 280.21 Tm (Refer to Standard)Tj ET /F1 10 Tf BT 1 0 0 1 202.45 280.21 Tm (Good Practice Recommendations)Tj ET endstream endobj 23 0 obj<>/ProcSet [/PDF /Text /ImageB /ImageC /ImageI]>>/MediaBox[0 0 595 842]>> endobj 24 0 obj <>stream 0 J 0.98431 0.78824 0.08627 RG 20.58 w 28.35 35.56 m 566.93 35.56 l S 0.001 w /F1 12 Tf 0 0 0 rg BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 30.79 Tm (Care Homes for Older People)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 11 Tf BT 1 0 0 1 477.68 31.8 Tm (Page)Tj ET /F1 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 508.21 31.8 Tm (10)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 11 Tf BT 1 0 0 1 522.2 31.8 Tm ( of )Tj ET /F1 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 540.49 31.8 Tm (10)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 14 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 795.58 Tm (Reader Information)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr 0.99608 0.9451 0.76078 RG 20.58 w 28.35 774.1 m 223.34 774.1 l S 0.001 w 1 1 1 RG 20.58 w 225.59 774.1 m 565 774.1 l S 0.001 w 0.99608 0.9451 0.76078 RG 20.58 w 28.35 751.27 m 223.34 751.27 l S 0.001 w 1 1 1 RG 20.58 w 225.59 751.27 m 565 751.27 l S 0.001 w 0.99608 0.9451 0.76078 RG 20.58 w 28.35 728.44 m 223.34 728.44 l S 0.001 w 1 1 1 RG 20.58 w 225.59 728.44 m 565 728.44 l S 0.001 w 0.99608 0.9451 0.76078 RG 20.58 w 28.35 705.61 m 223.34 705.61 l S 0.001 w 1 1 1 RG 20.58 w 225.59 705.61 m 565 705.61 l S 0.001 w [] 0 d 2.25 w 0.99216 0.89804 0.5451 RG 26.14 762.69 m 567.2 762.69 l S 0.001 w [] 0 d [] 0 d 2.25 w 26.14 739.86 m 567.2 739.86 l S 0.001 w [] 0 d [] 0 d 2.25 w 26.14 717.03 m 567.2 717.03 l S 0.001 w [] 0 d [] 0 d 2.25 w 26.14 785.52 m 567.2 785.52 l S 0.001 w [] 0 d [] 0 d 2.25 w 26.14 762.69 m 567.2 762.69 l S 0.001 w [] 0 d [] 0 d 2.25 w 26.14 739.86 m 567.2 739.86 l S 0.001 w [] 0 d [] 0 d 2.25 w 26.14 717.03 m 567.2 717.03 l S 0.001 w [] 0 d [] 0 d 2.25 w 26.14 694.2 m 567.2 694.2 l S 0.001 w [] 0 d [] 0 d 2.25 w 27.22 786.6 m 27.22 693.12 l S 0.001 w [] 0 d [] 0 d 2.25 w 224.46 786.6 m 224.46 693.12 l S 0.001 w [] 0 d [] 0 d 2.25 w 566.13 786.6 m 566.13 693.12 l S 0.001 w [] 0 d /F1 12 Tf BT 1 0 0 1 31.2 769.33 Tm (Document Purpose:)Tj ET /F1 12 Tf BT 1 0 0 1 228.43 769.33 Tm (Inspection Report)Tj ET /F1 12 Tf BT 1 0 0 1 31.2 746.5 Tm (Author:)Tj ET /F1 12 Tf BT 1 0 0 1 228.43 746.5 Tm (CSCI)Tj ET /F1 12 Tf BT 1 0 0 1 31.2 723.67 Tm (Audience:)Tj ET /F1 12 Tf BT 1 0 0 1 228.43 723.67 Tm (General Public)Tj ET /F1 12 Tf BT 1 0 0 1 31.2 700.84 Tm (Further copies from:)Tj ET /F1 12 Tf BT 1 0 0 1 228.43 700.84 Tm (0870 240 7535)Tj ET /F1 12 Tf BT 1 0 0 1 329.28 700.84 Tm (\(telephone order line\))Tj ET /F1 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 679.89 Tm ()Tj ET 0.99216 0.89804 0.5451 RG 0.001 w 0 Tr /F1 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 665.31 Tm ()Tj ET 0.99216 0.89804 0.5451 RG 0.001 w 0 Tr /F1 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 650.73 Tm ()Tj ET 0.99216 0.89804 0.5451 RG 0.001 w 0 Tr 0.98431 0.78824 0.08627 RG 78.9 w 25.8 608.76 m 563.3 608.76 l S 0.001 w /F1 12 Tf BT 1 0 0 1 34.05 633.15 Tm (Our duty to regulate social care services is set out in the Care Standards Act 2000.)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 618.57 Tm (Copies of the National Minimum Standards )Tj ET /F1 12 Tf BT 1 0 0 1 303.94 618.57 Tm (Care Homes for Older People can be )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 603.99 Tm (found at www.dh.gov.uk or got from The Stationery Office \(TSO\) PO Box 29, St )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 589.41 Tm (Crispins, Duke Street, Norwich, NR3 1GN. Tel: 0870 600 5522. Online ordering from )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 574.83 Tm (the Stationery Office is also available: www.tso.co.uk/bookshop)Tj ET /F1 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 554.25 Tm ()Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 536.67 Tm ()Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 522.09 Tm ()Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 507.51 Tm ()Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr 34.16 w 25.8 487.91 m 563.3 487.91 l S 0.001 w /F1 20 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 482.39 Tm (Helpline:)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 20 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 448.23 Tm (Telephone:)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 20 Tf BT 1 0 0 1 147.95 448.23 Tm (0845 015 0120)Tj ET /F1 20 Tf BT 1 0 0 1 308.99 448.23 Tm (or)Tj ET /F1 20 Tf BT 1 0 0 1 336.71 448.23 Tm (0191 233 3323)Tj ET /F1 20 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 416.57 Tm (Textphone)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 20 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 134.15 416.57 Tm (:)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 20 Tf BT 1 0 0 1 150.27 416.57 Tm (0845 015 2255)Tj ET /F1 20 Tf BT 1 0 0 1 311.31 416.57 Tm (or)Tj ET /F1 20 Tf BT 1 0 0 1 339.03 416.57 Tm (0191 233 3588)Tj ET /F1 20 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 384.91 Tm (Email:)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 20 Tf BT 1 0 0 1 99.55 384.91 Tm (enquiries@csci.gsi.gov.uk)Tj ET /F1 20 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 353.25 Tm (Web:)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 20 Tf BT 1 0 0 1 100.35 353.25 Tm (www.csci.org.uk)Tj ET /F1 18 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 323.6 Tm ()Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 18 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 294.86 Tm ()Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 12 Tf BT 1 0 0 1 28.35 272.14 Tm (We want people to be able to access this information. If you would like a summary in a )Tj ET /F1 12 Tf BT 1 0 0 1 28.35 254.65 Tm (different format or language please contact our helpline or go to our website.)Tj ET /F1 18 Tf BT 1 0 0 1 28.35 228.62 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 28.35 205.9 Tm (Copyright \()Tj ET /F1 12 Tf BT 1 0 0 1 112.69 205.9 Tm (2009)Tj ET /F1 12 Tf BT 1 0 0 1 143.22 205.9 Tm (\) Commission for Social Care Inspection \(CSCI\). This publication may )Tj ET /F1 12 Tf BT 1 0 0 1 28.35 188.41 Tm (be reproduced in whole or in part, free of charge, in any format or medium provided )Tj ET /F1 12 Tf BT 1 0 0 1 28.35 170.91 Tm (that it is not used for commercial gain. This consent is subject to the material being )Tj ET /F1 12 Tf BT 1 0 0 1 28.35 153.42 Tm (reproduced accurately and on proviso that it is not used in a derogatory manner or )Tj ET /F1 12 Tf BT 1 0 0 1 28.35 135.92 Tm (misleading context. The material should be acknowledged as CSCI copyright, with the )Tj ET /F1 12 Tf BT 1 0 0 1 28.35 118.43 Tm (title and date of publication of the document specified.)Tj ET endstream endobj 25 0 obj<>/ProcSet [/PDF /Text /ImageB /ImageC /ImageI]>>/MediaBox[0 0 595 842]>> endobj 26 0 obj <>stream %!PS-AdobeFont-1.0: Verdana Typeface and data 1996 Microsoft Corporation. All Rights Reserved %%CreationDate: Thu Oct 09 15:25:10 2008 % Converted from TrueType font 'VERDANA.TTF' by ttf2pt1 program % %%EndComments 12 dict begin /FontInfo 9 dict dup begin /version (Version 2.35) readonly def /Notice (Typeface and data 1996 Microsoft Corporation. All Rights Reserved) readonly def /FullName (Verdana) readonly def /FamilyName (Verdana) readonly def /Weight (Regular) readonly def /ItalicAngle 0.000000 def /isFixedPitch false def /UnderlinePosition -88 def /UnderlineThickness 59 def end readonly def /FontName /Verdana def /PaintType 0 def /StrokeWidth 0 def /FontType 1 def /FontMatrix [0.001 0 0 0.001 0 0] def /FontBBox {-30 -207 1447 1000} readonly def /Encoding 256 array dup 0 /.notdef put dup 1 /.notdef put dup 2 /.notdef put dup 3 /.notdef put dup 4 /.notdef put dup 5 /.notdef put dup 6 /.notdef put dup 7 /.notdef put dup 8 /.notdef put dup 9 /.notdef put dup 10 /.notdef put dup 11 /.notdef put dup 12 /.notdef put dup 13 /.notdef put dup 14 /.notdef put dup 15 /.notdef put dup 16 /.notdef put dup 17 /.notdef put dup 18 /.notdef put dup 19 /.notdef put dup 20 /.notdef put dup 21 /.notdef put dup 22 /.notdef put dup 23 /.notdef put dup 24 /.notdef put dup 25 /.notdef put dup 26 /.notdef put dup 27 /.notdef put dup 28 /.notdef put dup 29 /.notdef put dup 30 /.notdef put dup 31 /.notdef put dup 32 /space put dup 33 /exclam put dup 34 /quotedbl put dup 35 /numbersign put dup 36 /dollar put dup 37 /percent put dup 38 /ampersand put dup 39 /quotesingle put dup 40 /parenleft put dup 41 /parenright put dup 42 /asterisk put dup 43 /plus put dup 44 /comma put dup 45 /hyphen put dup 46 /period put dup 47 /slash put dup 48 /zero put dup 49 /one put dup 50 /two put dup 51 /three put dup 52 /four put dup 53 /five put dup 54 /six put dup 55 /seven put dup 56 /eight put dup 57 /nine put dup 58 /colon put dup 59 /semicolon put dup 60 /less put dup 61 /equal put dup 62 /greater put dup 63 /question put dup 64 /at put dup 65 /A put dup 66 /B put dup 67 /C put dup 68 /D put dup 69 /E put dup 70 /F put dup 71 /G put dup 72 /H put dup 73 /I put dup 74 /J put dup 75 /K put dup 76 /L put dup 77 /M put dup 78 /N put dup 79 /O put dup 80 /P put dup 81 /Q put dup 82 /R put dup 83 /S put dup 84 /T put dup 85 /U put dup 86 /V put dup 87 /W put dup 88 /X put dup 89 /Y put dup 90 /Z put dup 91 /bracketleft put dup 92 /backslash put dup 93 /bracketright put dup 94 /asciicircum put dup 95 /underscore put dup 96 /grave put dup 97 /a put dup 98 /b put dup 99 /c put dup 100 /d put dup 101 /e put dup 102 /f put dup 103 /g put dup 104 /h put dup 105 /i put dup 106 /j put dup 107 /k put dup 108 /l put dup 109 /m put dup 110 /n put dup 111 /o put dup 112 /p put dup 113 /q put dup 114 /r put dup 115 /s put dup 116 /t put dup 117 /u put dup 118 /v put dup 119 /w put dup 120 /x put dup 121 /y put dup 122 /z put dup 123 /braceleft put dup 124 /bar put dup 125 /braceright put dup 126 /asciitilde put dup 127 /.notdef put dup 128 /Euro put dup 129 /.notdef put dup 130 /quotesinglbase put dup 131 /florin put dup 132 /quotedblbase put dup 133 /ellipsis put dup 134 /dagger put dup 135 /daggerdbl put dup 136 /circumflex put dup 137 /perthousand put dup 138 /Scaron put dup 139 /guilsinglleft put dup 140 /OE put dup 141 /.notdef put dup 142 /.notdef put dup 143 /.notdef put dup 144 /.notdef put dup 145 /quoteleft put dup 146 /quoteright put dup 147 /quotedblleft put dup 148 /quotedblright put dup 149 /bullet put dup 150 /endash put dup 151 /emdash put dup 152 /tilde put dup 153 /trademark put dup 154 /scaron put dup 155 /guilsinglright put dup 156 /oe put dup 157 /.notdef put dup 158 /.notdef put dup 159 /Ydieresis put dup 160 /space put dup 161 /exclamdown put dup 162 /cent put dup 163 /sterling put dup 164 /currency put dup 165 /yen put dup 166 /brokenbar put dup 167 /section put dup 168 /dieresis put dup 169 /copyright put dup 170 /ordfeminine put dup 171 /guillemotleft put dup 172 /logicalnot put dup 173 /hyphen put dup 174 /registered put dup 175 /overscore put dup 176 /degree put dup 177 /plusminus put dup 178 /twosuperior put dup 179 /threesuperior put dup 180 /acute put dup 181 /mu1 put dup 182 /paragraph put dup 183 /middot put dup 184 /cedilla put dup 185 /onesuperior put dup 186 /ordmasculine put dup 187 /guillemotright put dup 188 /onequarter put dup 189 /onehalf put dup 190 /threequarters put dup 191 /questiondown put dup 192 /Agrave put dup 193 /Aacute put dup 194 /Acircumflex put dup 195 /Atilde put dup 196 /Adieresis put dup 197 /Aring put dup 198 /AE put dup 199 /Ccedilla put dup 200 /Egrave put dup 201 /Eacute put dup 202 /Ecircumflex put dup 203 /Edieresis put dup 204 /Igrave put dup 205 /Iacute put dup 206 /Icircumflex put dup 207 /Idieresis put dup 208 /Eth put dup 209 /Ntilde put dup 210 /Ograve put dup 211 /Oacute put dup 212 /Ocircumflex put dup 213 /Otilde put dup 214 /Odieresis put dup 215 /multiply put dup 216 /Oslash put dup 217 /Ugrave put dup 218 /Uacute put dup 219 /Ucircumflex put dup 220 /Udieresis put dup 221 /Yacute put dup 222 /Thorn put dup 223 /germandbls put dup 224 /agrave put dup 225 /aacute put dup 226 /acircumflex put dup 227 /atilde put dup 228 /adieresis put dup 229 /aring put dup 230 /ae put dup 231 /ccedilla put dup 232 /egrave put dup 233 /eacute put dup 234 /ecircumflex put dup 235 /edieresis put dup 236 /igrave put dup 237 /iacute put dup 238 /icircumflex put dup 239 /idieresis put dup 240 /eth put dup 241 /ntilde put dup 242 /ograve put dup 243 /oacute put dup 244 /ocircumflex put dup 245 /otilde put dup 246 /odieresis put dup 247 /divide put dup 248 /oslash put dup 249 /ugrave put dup 250 /uacute put dup 251 /ucircumflex put dup 252 /udieresis put dup 253 /yacute put dup 254 /thorn put dup 255 /ydieresis put readonly def currentdict end currentfile eexec oc;jtD[2^t$cdreYjRZb@e F>" F+$l `v .H֢T)&wa{vIt%Նswg,lonrMWWIZ7p6\5JHrtPb E~1Cew|;d}Tym8 B Tc gPUcOx {OqqQF4-UټXODU8o\kswKami%ޗﶥB$S/1LW~'T^<T4PX+ԯ({A34.KUĖn%*R_g!g(F4%ٸD K~ɕy8e!lcx# |< -}^^i(XlŨ3K a[y3E7Oz,߉1N6+Pj)cpS-mR\7߃Ra0bRTl,SQYKO׏C8y'߭sU5d}DҰMۭT[I[(㏭AK9%+,E B`6P( :8|NoYo>XImF;:Bŀÿ Kt,!fa"X0*Im Srߋ{8w;Ҵ+DIZy41Żp m`Z# 2;7aޗ8~$6<+p Uk!i͢m~~ I[z)*a0wmNQ ^\تw?@ċ=0}Ơ6YWUfo&|*aGѤrvʧ:q9h@) 6u%sBo$N?J6(Ah:m~\ZXݐ^NR(>^;:i~f6{'Y &'W|-}犁$$S Cp`Ӎ+Wǧ`q4{W_E&9YXs1sZQ<*`(SaD~e y_~IF}dUBfHQԙNM{&%S)XL`Gļ jPo_`p5NMbNzwst/ KC7JdTi@,$^-GFIkYJ.G926VFAq21Ƃ٣/ יtZa)9Og % XRgø+q`h~S 5R_CqD׹9ՅZ]yEK#sk* YbQ ɬXM]S~+x dXn7Y>y_u2b%_sU,;byga6 ;߷@# 3[WQOӗH\ަբHπ/nWUXFٓ%u_`Fo7e"ƢF G] l T`ca]Qߝ|Y+5DmA˗oRsl_x-!Е3X0S%l4 iݭq9ę>)h%3 #=W6Y'P=yxRX)vh,KGD{4|l^kw%4 8=sMDF~;`Q*lpQ&7A^q-9B1GvRM9~'QZ]_ȏ% G;W8m׍9C`Wnb˻mR,ͤ29-a+ᒶᑝ豤n*9Ckxf'qB[t@@˛/QȒ ԻѢkleCD1o2]'9y3Sř+V0r ЯU 7=Ѕ݉r/}g(U d`QxGOveߺa?! ބdA70nylFZ({Dƪؠ kM >d\l>B͹"GI Td u~bJ|hJ>]Vn?Q55߯JG@Jmd'2u:{El8FD(W7)v8`|d`vci={ah,,ݘH{DW3C<ź|Y/ϼAc4<@Gsfp0ڃ8Gw di+Hu'^-bZh҉bꏱ<+ϋM#A{OJ5`8蜌8?""TF '>֐f z׫ÚZ@BG!MC,>b {Xyk',XNx 'ދ!Y-2+W+/7xCkҮ[T<(|+AiBㆼ,X׶|t˯hzVxMF[~sHQ# S4֦5!p%Ra#wfM@wB:H֜KF<SZ%H'6zU)(.t!zr6لY4*0G˒hTvYKa@$ioahىϚ1fn=lOn..):Z`(Ǽl}yZmDP;${%RK a$e+WD:(_yNw/Ya kF?4"dKg?7PV O#=GDGބEOBDCƲ(<;̘Fl@V}O.{3X6V<-^7z|Indc.<67ͼBk\~ctg. Mmºhh/ ٠KWAS!Xȹ*`veOoH_w fD=B'z$_,ȧeammOyX$֓@rA eQVއW@U!2OSۊV7sZI 4ځod _ 8m\ߣpRv왍>1 J8dEϜ4 *bQ|ܧ׸{)f3}ad2 LcB@GCK[i$Ψ7}ԓT$O߈Fx 5N>w-*#?.鼹+DjH'TNVBOc).禼W ڒgw۳vyc mO4$P؂}b=< JT0\ZƗi,s/Q,D+TףM+jcl+`±t eۈ~_6c ۡQ!key4,FT.!E0t//n)!M0adnMnrҸ]On lŪ|k'T1z+yt?;@FVY5WAuGMDC"ec%b,2lCbQ聾";LE=3! 9`kW ymW!O;SLui8_:ӐNCbvč|۷%)ǻN^9I87 tCj2HІ0~^uhƧ6(s@ː+q‰d,puD1(~%9YLǿL 0=odՄH]#)ľ&\fz6x,ʨ\ IGwY~t]"@Q`< $ej+7 9ߧ dUe Pmxq^4Ѓ=)z7v)0 |G—m?O;+^JإįrRNd¹x $Pd7{_T(UR=|$:N;G niΠ:w={}&o, Bh;~ +?al0c ?hlG;;Dsά\8}Tb]W=ݬ\4aEmNGwA=˪yƢ[ >FO"EF'P\sA` cGB=fu 7EWYSY]H]AWIm|#[4o*֓֫h)X%%'.7GDF<p}n(o>wMm]j}{ƀ|!G.bƩ #ۄnA\prO59y%.i4/h"G _lL]H˹ 6bzF!ڪ}gZEf,r˽Ù$oK6wz;u͞O+h_i߈h"UwziBqۊA( a( PUXGV+:~>3ZXK$7_T}%Du?*1lUAWg>4'C'\?q6wb "w}IDWzp+D{AK44$͡ Um3JKw|{hJnIj)LJ?qlk^iaWk69TZ%= Z;|T|1GŽY[0 C63#xೇ>=x_Vj&WKx0Ō(3w|? gEJ"ṚX=xS՞seL|BK? Q.X8+)PO Q݃\RZ鋞ON& [ jo&QbY`roJnH,im,֏^&\)q9ݟ6P"'Rb/bcazn5K$j6~fS(z}j_Q/8[Hs dK_imev]r*txj(-o>\tK$A,G2ey=ZhɑoxR^N`N:vQ}'RS3|is"5g`ѓϸYoU@¡UnwUהL?!w&mLۉE9R1Kϟ#Lt1]v*{B^,W4@y`T+V9Vm{cp&_ـgT,(NKM5`A9ف.Tld7Y:DRԞT9j cv{5l=5v1윏{4"(a. =R '(^,92njno?hCl aǺK9@P\ ",:pH)᰺]L ة;EDUf/(cү{WQuHa292|I9z:[} $~CZ%t|%!jJ#fWJ/Zv0?5 8"j,!`A-ӫRyNP}4_Ce)xZDo:/S}$$f2\Sʋ6bo^C⌦mYc2VѼ=;\2+y#?6RMks4e#1rJQJ $J^`֯\!z@4h#ŗGJ &pf22B ^캇!bie"G6纤Q55Ql̎AJ2e{2 8m0͵ į%DO pt/.xfv$ h̑qQ S>ZQme\=Z>OZ=ɨ~hO/Xx-sn؏O۶3B3Ŏp-XLę޼g*De\Ex%[r)"6;do5/˥7 RnZ]OŇ?su$L mx/{&kٮR5x>; 6RMÛniZ8I\J K]$"n#aJB4^ ur@](K֐mm"`6""@R̃ӵ{VÈD3CCD)q2tyJEL]l]Xi!CU#JNP+UMB1I_ WÍ>kb }$n9!u;ڽ֦2c՝zlJO{uʃ6+\OK YU!&zjTPą-wD#+:,w@ {JV -2}ÇXo@{C[]\~ќ+C2T1.yaa겮fnd 4,c52b]%C~JrP~ߴ_Q|,u`% ڗnhZyP{cr9/j/58E$zUmv ^PE΁سS sCl=|" ~CzQ[)u6ZLw[u$@~n&E\CoyZs J?$>mY qƱ媭)[#I{eR`Vw}|.bvqlr2D\YBx-kStϢ;9D]c!?7uFtAׯ$;}!+fTKSaf!+T Wj)~/8`ǒ2H9V f>FG<W(}i^#s $;WG=$e}_ֿ.qElSw)1gԟbv^om(mp4Bk 9մ.\jPJOzR+ܢڃIz a,{/Z2͉Miωlϒs&Ao9rq T"gh}q@T7$;e9Hrl⁔2(9'4qB`h}S1XI`((G-%Δ-.ݪu68&U$¶8HӬ2M&w6x]/$!g_9pB9IUn[e_7O \;c )Y]2J¯/;'llmXJiQ +RF*h"X(=݊6`Jeܪ>HI({?o2f{b3Zzohe0G>so: BQiWAր.&hq;N_Ю$ a#s iծPxHhK I 2}2uowRfR'`A֌m!fzSEU}B(otO+YWH)(z|p=}%fsd2j+lڵ&7 = /gGR$IĹI &u+ViD/1)?0sue P=C'hZrҢ ZͶJĉj`폃QF=Ժ0’||Xϛ7C޶ 6-h+E_:xVf<ꪰhn )ͅPAZF$3Lͯzh&1r4*xW7gm׆`QgOZU$P8o r[zmotA}QY;@oH{}̞`!1:DwSDkCL><.z<{8Luo m zA{m6YQ?@RW}%u/NCd;1`sUbP?ɸ#mtjzq"kk>D?'H; vu]l@xF7J| v, (+Tv [ ADK @?t)2~5".bppVxD?o|xzh+Ɂ1Fz]0V̞w•ޭ(c!b~…WXŀvSpNgREDl@SB 4#hvlGqkI{0 vrizl=2 c}A j0OcSTGlVoQs%wy} LM:kI>~ЦU̙ck</J'V}7]-j/\E]w9!ȇ ,(VJeφBIm!-\P nt}L|2MChA܅{W1V c'XXiUKJ<-0m?戞Y^@fD~g![L/(G 2|٤޵&~:NoMMv# $G4y"ɰ M.@&/t.9Aۉ{ 2-c&gU|;p*fNTS֛AfrHg;'hMປp۱xI fzTw3YVB\aC2% m^de|~urgG\UT#jVTmk{pc(EJPun 2kIqM\ 30 IcOW5C}Ydm.g$5%}a–Z'Ltq{T>Fy"ъWT}]+*5'~p4nd=afʥVD nGѫS.F uS`)-&C$\/:К/[ 0]Td\ұ$"AN km]Tb`SFZjyJ2+H4%*l1.ߏۢƊ^%Rdv @GsL̅ﴣ̟<'@E.j=P$$" F-HDѵ9dVͭPܖ$iO=ȋ`ԠH#LoO9D?~V\jC5|)ۿ#$iNČ@(oVBQ}<0na.:k{Nx1L+K$Ov%[4F/FU$Æh G$8ͫ9NVW6FZΖpB1O6X%ŲX"qFT+bFT}7a jO W^_Cizс)vJ0@8v3:7};lA1 ]LL_O N0Bｖ_n)]+[fEzIbq`"-]kPФ۷v=B9:EŮ ݡ`"k\ooolZ)?~iK~Ȅ=Ė2da#w&&v|fV»nݚJ|zes ?"a] ԲB=:+E --N67@Z^\298@51ny~$L|Jt]׎u4YGv\^ܳԹ6^=[E<:{!6+edѐٱܚsrAE|ځR3!~;˲.4[?(%5-SE܎J:ShB M e j0u3tȧRK 8A:JB#ޒ.; _rc+V}Vl3>OL5yj߷\Qۯ-; =HMUʡpJnE;YK7+%~|MH$ڪGQÂ/'%V.(42zV|tf]},dfx̩2>'ZhOUQ%1_MO kqb2GBy|CX͗.ZɝBK1Wc5k2=J}D8锑ň4r:}0oB۬֏k Z[cg*Wd(S\8_n#x8AG!lu|n2e PU$acJaj\fBf٧`vIwBKT*@@=a 9MUZ4r /ALEoɢK Ft??zk.3fP!&}hnSs^tn; ̬ z#5 h}N0[;G{S襓5U2.4h+16_t,knSx np-w|.Hh- m "5MOHkvRU~&m@A$jq)bܐFPPuh+փv+pd_Igw)Z(uQdGS@-zU<Ԟ*|QîPDVWn7 ,0;/]y0[?o@ v ą6|ٱ^6a+(b>6 x? ,ZߴlrN\4@ 'HUS·Y; 3!~z  vlU;7*E^͵C^w ?]J}86Us4:]-I#ʠWW(ON J32D{o+cR7 mw3T.:Lj/al*ƝQk wipLd?]_G.nR2(GN+HX4z6Յ|s$ͦ,q+A@^۰{T.!CHE:KWܔNzf*0ʸax5"P̨)J._~.$&=S,(BAFIgFԏ ѽӊ ьbR">5Lt{.QOfZxJ.`~wG}u,G2%2$D֧2]snҽOXdzXo(N9ȶd_%Di +5̂WUY֪h" G&:}WۣzA̭` 77ZS G <&s9 Q x{9od[6reLM*ãD/?适\WS"5ZЈ#SXR'>ghzs>!YQ8/+7DF'g]z C$sn L!2i!6}x.k4}20Ը{Ƃ+2tf;J\>9;(f:SF Μ&P@st ^įr4f|9'G7DRegNC^SOf #"3ֱ\> E#f靶jߣ{!)m.jid2s jȥbd܋TZ506Fߴw|avdp`Ky_?=S{gٌH6"9@<9xS+ڢ3@@unc~hGJ2&緕8YNBF֠Nwˣ4G.xپxncD{'t`A֛tb+h-S"e qۂb*T|fwbocP:VveBQ(eHp<JBuTk7Q`Omn;&Z/'v\Xs|U⯧X v>W@%uG3驌z=?'hRIU-mD>VfAƒ)S8`qM>nغSH}fRD;G([LА2TϦY6 U u~Aj]G4VWd=d<ߓ<7,/vj cVJ0(Q-O56_OJ()80Plu` Dfl)Z SqRgz+HKmZ/ uFEK1ئ-lr4܋"&ol|>R"9aZ`Q^|A-=AW5ne;N yu*h^j<GYyU}K+0"rR,mf1i"zT#`2 cTƞ PSAp΍tEGBcedƕ4DT#)LwJF۹ j;oDrxSt8U1&P=U̹xK\,IƵ^|Y7p27?r:}`>,x\@"z񝸵*U2ILk_شÆB5m܊#יGmrXQ4ϔ#- 'TE+h:I^g^?D`$LRKbjfzUЪ_Ù5~NYvei{:\fA9zkh#-6w0}%‚1%a[M7+lksVSaw|$\O,lm܅+Ibd!QXB[c2Bɑ35+u0oPճcO#[ \a;Ǭ~&mZ"{' pظN.࢓wҌ?0 4`w}; (tLEu;n'XsdS3>1H0 Ď}U4(S)hڰW?cTehc=zWaO.|mwB@`2D/SN௛;VuHUWwSřeȺuB-FZD]lbX3K=vbylͥ Ȧ碒 zY5Ibn~pw&JO o42|oy38haI7 (n _u*y/{DYo+0k>J- YcU%F+EWn:_NUN ݘ JhPo%2!r%2׳YLOs27_]&Ma&Sg~m |T5w7dױO5GD d!E3XVqT_9UY&P@\ɠ"O:ǿ sBqZ1Ӯru^/$7n~~ Ax)G+񋙍}; yL޳ OToLhO%2LOڕ:}󶟕@?>zs]Ǎ!#B~y' ~\? ʙK<`PXb idZoeՋT[VdwV9X7ReiO^MUj( 3BnUCK ⢒60H]];q RAˑ,"n- -x\//8f:;P#[HLCnʥ9,պlv4;`@U]Y\$B {FN)Uđ^i>۲=Sef(19 Λ߮8_<s·Ӛ3 qxZ;887dX^\m(ZrsTAI8TTZKee3m03q8c~&}w|j(!YUK(+NHjǥo NĤNI=&= mޛ$ԁ(,JmVkr_|+%"9/99*^|"q4OǨ3~pW͔T)$Wt|L[U^p;7Z G~.{ 1i5hm6E+XD +1#J$W u< y q ~m?;[#<&Nj{ Pv򧦕F?K.us Z#gh*fK_vSe܆ǟs8LI^Ӓ.<;FDlINѺy_tB KoϦ[iIn\9~PUӇZq)) ~Io[%1?`Eyiuƪ̜,%g-y9 1 XYGĻzp~[ p13]H⭘{:;;1#=?d55ڑ,zgfMٰJL})5D. T? 6}Uf:Aڇ`oauյ+)Lz nQUx%yֶ~Ols5*px*:i$4)Wh\>^UyEyxdRK5dbJefߡՐR6rZL;aguop- W38 M*Cx ![|AtVKl:7a10S=fl򣮿,SVވ30psY3չbX#/9~*PJpO6Yc>oz:]Xz7K _!%qD3ӀԜs/^Hwo1jIyD ^pc梵hl|V܂O~N u*S}\sFSCnm- h]%138<O3Xf[#fȅsKw1P'=e_| eB6p6)N;RL&+'WG,] z[\Mh`m`nJKbTt:[}SDbcc!@5Ā$f#O( */df24%>$K[ M _~?^g&߾Td9Cnm:P>|ဉs:|=1J 2}:ni@R:E!Y'%^_B]pG?lތB"C=)?NkQ ߁F[D'k5:t8kh۴&oB)׌u<QE];|b#Iw*nN_23 ECSF _jd^*I鄈mli8'(!PVF:dΎO)9_U69F./ |΁PGJX[} gx<,/=~t4IF lS_AR,3~ zfS<>V,*0!DTi?cJn)1tЉfE>y0iݤØ/J$&0rcfB9ne]^QcbQVK2klJWpZB)σdױ||@=ebcۊLa(uwbD4ӓ#fiZQ"$k]vC[{4dP~jG1hyZւYVz@+Z?'-5PXwW:捇6Bz"qP(-8Pkr_$:ew8ܹ*K T뛩.& hz#zҖAF5)#Ze@lOp-ϵ%FRʿ$ט$쐜hG"88_ybTE]R38WGOMUSzlc2\3ԯ^:MrER) qr3p@YR$ vj\\~0C;0rGx_7r)i ¼|'nъQī_2[s5%Ќr`ģ<:- u)k"(}k 96t~3t%.,1-pgUGQ/5+ #]jYgeBy7IwT dZڏѯ0m\@%7׻ȣ*cZ^.жAW>wLWb4U\/x7etuD)axqҥ\>MG+*#,=whx{L  ی?M5t}P%8C̒ GF?Ki_}ް_VeBrBA,c@Wjwt'@[Bs(6rFtƮ?B>N}*WR`Е\(Pz!:B0hq'T6Fd'2$MDMԏ҇B*rJSwьDp[NpxE#J2,CElt&|Sq[V4";.p_]!t a7UYDI= jB>@Rw˦D۬Ý9_07ы2'B+[e䶗 o fB*3|ߚ̨T<1U Nk@nB6!@:"7 %v( i'Bǫϊ, ]Un˜> F,:nqӧM^N|+l?c3|cIR3[{6 bQ9'VUʹ]sfƔ0A8֚I*x&FP]{d! wEyhB-֖%z-:䷅}̻A#OqGawu^ktf9Ay6ADGQޞW $ lbCLLzJG '%)qk"h/&_I׋BApb4%[F5:5_⿪y㓤C|lt{sET(/(wɮ1'q!ڒʝF&MLJ@-Wù ,]>{Z~u F࿝mN^"ɁpF=uu`π l 2e̾<=Y7mt6>dḾGh ZPZaC8hwMVqB ۔d҅Ñ 8o~nw3\ßj8 )ļW12LW/e88$=`^&zqx_U j&Dݥ٭Twk򁬱pP7y$eoS^ f>H[XBK@/)mOH{h ׯ9sVͣ 0F=WFA-tUjb +ϣtf065d½wåJ_WU?Zɤ1"2_ eƭ>gI}CXNeC$ezL0S0w,*/pV- {8h]bfHÀϒx^qnЍv (#VɎu;d6tWL[]?mָ>mw9ueWXgp@N{~"Kv9H0X׈kz!10齿g&5SQL쭜#)ɞU|FgnuJ"5JQzC+^ 2RȎ-ޤ.M@B^!]9Ւ ~H̨ڨQZњZ̯״F 4N.!0'Pu~! :oK 90ery/Qj|F\]qcUhE oᗊAXz%j}v4M +-""Hl˜ l@Է;Z"'P%]I$"8V*bz{2+_᪻d8+fV`<{Y<~=Ma L#1_\y\?SġvuXm"[wݮm""U9{MW}g62 *A۲Zқ񶶃w*YՂd' h܈'uZ 9a^K54vP^[\eշyyjX8Lfsk(lmo@WR_/7~TXMF 7Ty켌Y@ơ"4=7,{a ٻEyuy,%Mg W"J^K sk 9_7?]H$> $zC;1eo0[PK6ʕ7qMeܱڥؓ\BM ()B4V|,G /XI;AdPfͽZ~:{6xJ)@AQu `sd$yԧIaC=B>2r5[#lѹyk 2 TM^VaJn/|Lp_M"N~'q pTgfoL{@7'v^6*:j4 ^vlc;-LC궿#9O v=7=DBʅS |œ~%3cGX6v_8O?[E1yV>QNV[)]}P|2|p:@Ն.1nGddд bP q >&n+JQ4a͡&Co^Z[Qvs4%:S/,҈ O-\СvC`_LlP<9_d['.r]&%v=p*7Jqh;|Y8W fbxJ aVKǑ7Kb<MtM4O>43ζ*BsF.Q:-;krh̛1|vorhcagoY*iwg ,AfYk=8,%8Nl{b^oױ~q3+(gAS2'ЇF%ΐ!SͶqd #2wBKRjDQACMR૝<^Z Ì$01q-y߀7AZGnfNݔ ֍5Uݦ]9ul"s>\ջpVP9dq8ˢ*繪apH ="O3Z+)@߈.6q|;:yLFflm/72#Z{%9 S/Ovp#jO};~d03RR'sIҜ, =ΨVyX?qth x&wY;0ӹĮ5V 76,D `ڸ9vO{* n`BdbH~!5:un|>I堾>Kxm^Oʂ&νͩYDBl{1UёSZI^{:4S8b GĸDi%fCe)H\Oނg&{+ڕkO<թrPT1V5J!؟.E,'Q?G;N^dbUxLNKh"#; CV_/8' D4䤟)l(9>Oy8r#M6rKIY *\TF @a+;~"D5Qyn9\v pUBkȝu|T@1]+})N>7ʠ5x}lvߑXD'>HHGd.=roy7 54!θ?Y@JɣԯR<;A<йky(T ʭ1'3 Ev;[PQJmӂX+ǓrIXې^݅[Fk"%J:9BFtH@9Cֻ38.ҹfjȰLA'aͧ+dQzXRFmUMaf+/+a&&ڎP9=}v dQY^nx,jDX 6+փ$Y} lXk qq :xpйfqvTmA<ttŤ MS[ ҙ 3]ǃĞ5rA;1ABy^xCgF͚z wdbAm X+30 h\n(g`3(tJl׉`\lKd/ơJ YpX'!yɆ)[:#ґӀVnei9'Qp׬L<u ~rSH5,߷7D'^Ȯ>YrO_Qѷ iWx+<N.J^4RINɓ>Tˈ' #5Z.KM'ek!TDXLH<4ǵng }x"&k;߁zGe{DJ:n43MTMc(T sJ@ 0fh},տG@Ϙ[͕lrősss@}iļIZ@ c7 C^Y{h l9b!&a`u}k=uuT2LE@ 97d +Β]j{,)3Ksm!`tNچEAXu ߝ+b4wP*kBN'q䖇9ĸHj2?lzM AkI̹T6TZr+E}|-3X V"MR$~f!&TIۇ.NRT7]_J{kpw<짃uy('&[)xe^@E*efE&%$ I~پ.V:au2o o\}0kV wЁ߰gLUO)/E6~e_cDuKj +s_b2}ڋ1KĺuSPq1酞vѧ.*$t4tE)-v0"3 &]秾 DY]ҏ6`I}zhZn& n lPfDsF,ub{7|yMR x9MjjfY*1)Uگk Q3AKG:@)"QGQ̽jFh lȊC˴q#1ƭO<2L99&MVtcHnF--=!37x7+@SJOv KeRPGA$4QÑ!!Ř[K& Mchy'h+|\@p|riJbȱO Zß}a_-E?-7Uӏ SO*F-^kΜc^o~n'(Z&bƿdp̗TֱZ+SDe> endobj 3 0 obj<> endobj 28 0 obj <>stream  cvt gxfpgm;_glyfˬ ^head< H6hhea$ $hmtx ploca76maxp 1t prepF 8}11c1bbDu1c111D1>}1(111{-1(3c1J`7]1bP2Jb2(11124bb(()_b{8P>2;IV`bbz!&BF7>>TtNmmn{{(hxAYiU\.t/J\cx{{{ ""(/23>CFHPSfijkrsx,.88AMP\ik| ,,Alx=>o:BX~9`/111:<JJLWstx  ((-WYZZZZprr."+`x =.:WX]]SlCcM*SclAq],C]"D>;KeJPBQLQLT7Z\WU:rrE@78743210/.-,+*)('&%$#"!  ,E#F` &`&#HH-,E#F#a &a&#HH-,E#F` a F`&#HH-,E#F#a ` &a a&#HH-,E#F`@a f`&#HH-,E#F#a@` &a@a&#HH-, <<-, E# D# ZQX# D#Y QX# MD#Y &QX# D#Y!!-, EhD ` EFvhE`D-, C#Ce -, C#C -,F#pF>F#pFE: -,EJ#DEI#D-, E%EadPQXED!!Y-,Cc#b#B+-, EC`D-,CCe -, i@a ,b`+ d#da\XaY-,E+G#DGz-,TX CTXJIDDYY-,CXE+#DzEi #D QX+#Dz!zYY-,-,KRX!ED#E %ERXD!!YY-,/-, %EI#DEJ#DEe#E %`j #B#hj`a Ry!J@JE TX#!?#YaDRyI@ IE TX#!?#YaD-,C#C -,C#C -, C#C -, C#Ce -,C#Ce -,C#Ce -,KRXED!!Y-, %#I@` c RX#%8#%e8c8!!!!!Y-,Ei C`:-,%# `#-,%# a#-,%-, ` <<-, a <<-,++**-,CC -,>**-,5-,vK#p KE PXaY:/-,!! d#d@b-,!QX d#d b@/+Y`-,!QX d#dUb/+Y`-, d#d@b`#!-,&&&&Eh:-,&&&&Ehe:-,E# E %PX&a&`YD-,F#F`F# F`ab# #KKpE` PXa@Yh:-,3+**-,CXY-,CXY-#@/?103!%!!8 P@+  { /999?999/10&''&&'632!!!!67`,9) KgJ*JJ&J (""" """ zJzJee") """"!!""+ ]+PV =`9PPPP""""""""""""""""""""""kk4!!!!!!!!!!!!o!!!!!!!o!!!!!!!!!po==!!!!!!!!!!!!!!!!!!b!Q!?!.!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!}!&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&`9_@ FF@H H2 %H2 #H2 "H2 !H2  H2 H2 H2 H2 @[H2 H2 H2 H2 H2 H2 H2 H2 H2 H2 H2 H2 H2 H2 H2 H2 yH2 nH2 dH2 _H2 ]H2 ZH2 XH2 H2 H2 H2 H2 H2 H2 H2 @LH2 H2 H2 H2 H2 H2 H2 H2 H2 H2 H2 H2 H2 H2 H2 H2 H2 \H2& & 7E@CzweaWU$"   KKSBKcKb S# QZ#BKKTB8+TXCXYY++++++++++++++++++++++++++++++++KPyAP*&+++++KSyAP*&+++++P2Ka`+++++++++++++++++++++++++++++++++++++++++++++++++++++++++EiSBKPXBYC\XBY CX`!YBp>CX;!~ +Y #B #BCX-A-A +Y#B#BCX~;! +Y#B#B endstream endobj 29 0 obj<> endobj 30 0 obj<>/Subtype/CIDFontType2/Type/Font/W [53[891]133[891]]/CIDToGIDMap/Identity/DW 1000>> endobj 31 0 obj <>stream /CIDInit /ProcSet findresource begin 12 dict begin begincmap /CIDSystemInfo << /Registry (Adobe) /Ordering (UCS) /Supplement 0 >> def /CMapName /Adobe-Identity-UCS def /CMapType 2 def 1 begincodespacerange <0035><0085> endcodespacerange 2 beginbfrange <0035><0035><0052> <0085><0085><00a3> endbfrange endcmap CMapName currentdict /CMap defineresource pop end end endstream endobj 17 0 obj<> endobj 5 0 obj<> endobj 32 0 obj<> endobj 33 0 obj<> endobj xref 0 34 0000000000 65535 f 0000000015 00000 n 0000010818 00000 n 0000136894 00000 n 0000035783 00000 n 0000143563 00000 n 0000041856 00000 n 0000042046 00000 n 0000052828 00000 n 0000052984 00000 n 0000055664 00000 n 0000055821 00000 n 0000062208 00000 n 0000062366 00000 n 0000069117 00000 n 0000069275 00000 n 0000073690 00000 n 0000143431 00000 n 0000073848 00000 n 0000082420 00000 n 0000082588 00000 n 0000086612 00000 n 0000086770 00000 n 0000095133 00000 n 0000095291 00000 n 0000101734 00000 n 0000101892 00000 n 0000136722 00000 n 0000137446 00000 n 0000142625 00000 n 0000142804 00000 n 0000143019 00000 n 0000143676 00000 n 0000143721 00000 n trailer <<478ff153c83538efe500d308ff3d03af>]/Root 32 0 R/Size 34>> startxref 143939 %%EOF