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(0)Tj ET /F1 12 Tf BT 1 0 0 1 392.28 140.37 Tm (1)Tj ET /F1 12 Tf BT 1 0 0 1 423.61 140.37 Tm (1)Tj ET /F1 12 Tf BT 1 0 0 1 454.95 140.37 Tm (2)Tj ET /F1 12 Tf BT 1 0 0 1 486.28 140.37 Tm (0)Tj ET /F1 12 Tf BT 1 0 0 1 517.6 140.37 Tm (0)Tj ET /F1 12 Tf BT 1 0 0 1 548.96 140.37 Tm (9)Tj ET endstream endobj 6 0 obj<>/ProcSet [/PDF /Text /ImageB /ImageC /ImageI]/XObject<>>>/MediaBox[0 0 612 792]>> endobj 7 0 obj <>stream 0 J 0.75294 0.75294 0.75294 RG 19.36 w 28.35 20.75 m 583.65 20.75 l S 0.001 w /F1 11 Tf 0 0 0 rg BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 16.38 Tm (Care Homes for Older People)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F1 11 Tf BT 1 0 0 1 491.55 16.38 Tm (Page)Tj ET /F1 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 522.07 16.38 Tm (2)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F1 11 Tf BT 1 0 0 1 529.07 16.38 Tm ( of )Tj ET /F1 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 547.36 16.38 Tm (11)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F1 14 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 768.28 Tm (Information about the care home)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr 0.95294 0.95294 0.95294 RG 20.58 w 31.2 746.8 m 274.61 746.8 l S 0.001 w 1 1 1 RG 20.58 w 276.86 746.8 m 580.25 746.8 l S 0.001 w 0.95294 0.95294 0.95294 RG 73.32 w 31.2 697.6 m 274.61 697.6 l S 0.001 w 1 1 1 RG 73.32 w 276.86 697.6 m 580.25 697.6 l S 0.001 w 0.95294 0.95294 0.95294 RG 20.58 w 31.2 648.4 m 274.61 648.4 l S 0.001 w 1 1 1 RG 20.58 w 276.86 648.4 m 580.25 648.4 l S 0.001 w 0.95294 0.95294 0.95294 RG 20.58 w 31.2 625.57 m 274.61 625.57 l S 0.001 w 1 1 1 RG 20.58 w 276.86 625.57 m 580.25 625.57 l S 0.001 w 0.95294 0.95294 0.95294 RG 20.58 w 31.2 602.74 m 274.61 602.74 l S 0.001 w 1 1 1 RG 20.58 w 276.86 602.74 m 580.25 602.74 l S 0.001 w 0.95294 0.95294 0.95294 RG 20.58 w 31.2 579.91 m 274.61 579.91 l S 0.001 w 1 1 1 RG 20.58 w 276.86 579.91 m 580.25 579.91 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 28.99 735.39 m 582.46 735.39 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 659.82 m 582.46 659.82 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 636.98 m 582.46 636.98 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 614.16 m 582.46 614.16 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 591.33 m 582.46 591.33 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 758.22 m 582.46 758.22 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 735.39 m 582.46 735.39 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 659.82 m 582.46 659.82 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 636.98 m 582.46 636.98 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 614.16 m 582.46 614.16 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 591.33 m 582.46 591.33 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 568.49 m 582.46 568.49 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 759.29 m 30.07 567.42 l S 0.001 w [] 0 d [] 0 d 2.25 w 275.73 759.29 m 275.73 567.42 l S 0.001 w [] 0 d [] 0 d 2.25 w 581.38 759.29 m 581.38 567.42 l S 0.001 w [] 0 d /F1 12 Tf BT 1 0 0 1 34.05 742.03 Tm (Name of care home:)Tj ET /F1 12 Tf BT 1 0 0 1 279.71 742.03 Tm (Brunswick House Nursing and Residential Home)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 719.2 Tm (Address:)Tj ET /F1 12 Tf BT 1 0 0 1 279.71 719.2 Tm (81 Bacton Road )Tj ET /F1 12 Tf BT 1 0 0 1 279.71 701.62 Tm (North Walsham)Tj ET /F1 12 Tf BT 1 0 0 1 279.71 684.04 Tm (Norfolk)Tj ET /F1 12 Tf BT 1 0 0 1 279.71 666.46 Tm (NR28 0DN)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 643.63 Tm (Telephone number:)Tj ET /F1 12 Tf BT 1 0 0 1 279.71 643.63 Tm (01692405818)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 620.8 Tm (Fax number:)Tj ET /F1 12 Tf BT 1 0 0 1 279.71 620.8 Tm (01692404423)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 597.97 Tm (Email address:)Tj ET /F1 12 Tf BT 1 0 0 1 279.71 597.97 Tm (brunswick_house@hotmail.com)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 575.14 Tm (Provider web address:)Tj ET /F1 12 Tf BT 1 0 0 1 279.71 575.14 Tm (www.brunswick-house.co.uk)Tj ET /F1 10 Tf BT 1 0 0 1 28.35 539.2 Tm ()Tj ET 0.95294 0.95294 0.95294 RG 20.58 w 31.2 519.71 m 353.25 519.71 l S 0.001 w 1 1 1 RG 20.58 w 355.5 519.71 m 565.9 519.71 l S 0.001 w 0.95294 0.95294 0.95294 RG 20.58 w 31.2 451.21 m 353.25 451.21 l S 0.001 w 1 1 1 RG 20.58 w 355.5 451.21 m 565.9 451.21 l S 0.001 w 0.95294 0.95294 0.95294 RG 20.58 w 31.2 428.39 m 353.25 428.39 l S 0.001 w 1 1 1 RG 20.58 w 355.5 428.39 m 565.9 428.39 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 28.99 508.29 m 568.1 508.29 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 485.46 m 567.8 485.46 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 462.63 m 568.1 462.63 l S 0.001 w [] 0 d [] 0 d 2.25 w 354.37 532.2 m 354.37 507.21 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 439.8 m 568.1 439.8 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 531.12 m 568.1 531.12 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 508.29 m 567.8 508.29 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 485.46 m 568.1 485.46 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 462.63 m 568.1 462.63 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 439.8 m 568.1 439.8 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 416.97 m 568.1 416.97 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 532.2 m 30.07 415.89 l S 0.001 w [] 0 d [] 0 d 2.25 w 354.37 463.71 m 354.37 415.89 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.02 532.2 m 567.02 415.89 l S 0.001 w [] 0 d /F1 12 Tf BT 1 0 0 1 34.05 514.93 Tm (Name of registered provider\(s\):)Tj ET /F1 12 Tf BT 1 0 0 1 358.35 514.93 Tm (Brunswick House Care Home Ltd)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 492.11 Tm (Name of registered manager \(if applicable\))Tj ET /F1 12 Tf BT 1 0 0 1 34.05 469.27 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 34.05 446.45 Tm (Type of registration:)Tj ET /F1 12 Tf BT 1 0 0 1 358.35 446.45 Tm (care home)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 423.61 Tm (Number of places registered:)Tj ET /F1 12 Tf BT 1 0 0 1 358.35 423.61 Tm (75)Tj ET /F1 10 Tf BT 1 0 0 1 28.35 404.67 Tm ()Tj ET 0.95294 0.95294 0.95294 RG 66.24 w 32.32 361.23 m 564.47 361.23 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 28.99 373.77 m 567.8 373.77 l S 0.001 w [] 0 d [] 0 d 2.25 w 297.24 350.93 m 567.8 350.93 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 396.6 m 567.8 396.6 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 373.77 m 567.8 373.77 l S 0.001 w [] 0 d [] 0 d 2.25 w 297.24 350.93 m 567.8 350.93 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 328.11 m 567.8 328.11 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 397.67 m 30.07 327.03 l S 0.001 w [] 0 d [] 0 d 2.25 w 298.32 374.84 m 298.32 327.03 l S 0.001 w [] 0 d [] 0 d 2.25 w 432.52 352.01 m 432.52 327.03 l S 0.001 w [] 0 d [] 0 d 2.25 w 566.72 397.67 m 566.72 327.03 l S 0.001 w [] 0 d /F1 12 Tf BT 1 0 0 1 34.05 380.41 Tm (Conditions of registration:)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 357.58 Tm (Category\(ies\) :)Tj ET /F1 12 Tf BT 1 0 0 1 302.3 357.58 Tm (Number of places \(if applicable\):)Tj ET /F1 12 Tf BT 1 0 0 1 302.3 334.75 Tm (Under 65)Tj ET /F1 12 Tf BT 1 0 0 1 436.5 334.75 Tm (Over 65)Tj ET 1 1 1 RG 20.58 w 31.2 313.32 m 297.25 313.32 l S 0.001 w 20.58 w 299.5 313.32 m 429.25 313.32 l S 0.001 w 20.58 w 431.5 313.32 m 565.9 313.32 l S 0.001 w 35.16 w 31.2 283.2 m 297.25 283.2 l S 0.001 w 35.16 w 299.5 283.2 m 429.25 283.2 l S 0.001 w 35.16 w 431.5 283.2 m 565.9 283.2 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 28.99 301.9 m 568.1 301.9 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 324.73 m 568.1 324.73 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 301.9 m 568.1 301.9 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 264.49 m 568.1 264.49 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 325.81 m 30.07 263.41 l S 0.001 w [] 0 d [] 0 d 2.25 w 298.37 325.81 m 298.37 263.41 l S 0.001 w [] 0 d [] 0 d 2.25 w 430.37 325.81 m 430.37 263.41 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.02 325.81 m 567.02 263.41 l S 0.001 w [] 0 d /F1 12 Tf BT 1 0 0 1 34.05 308.55 Tm (dementia)Tj ET /F1 12 Tf BT 1 0 0 1 302.35 308.55 Tm (10)Tj ET /F1 12 Tf BT 1 0 0 1 434.35 308.55 Tm (0)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 285.71 Tm (old age, not falling within any other )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 271.14 Tm (category)Tj ET /F1 12 Tf BT 1 0 0 1 302.35 285.71 Tm (0)Tj ET /F1 12 Tf BT 1 0 0 1 434.35 285.71 Tm (75)Tj ET 0.95294 0.95294 0.95294 RG 20.58 w 32.32 231.57 m 564.47 231.57 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 28.99 244.12 m 567.8 244.12 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 221.29 m 567.8 221.29 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 245.19 m 30.07 220.21 l S 0.001 w [] 0 d [] 0 d 2.25 w 566.72 245.19 m 566.72 220.21 l S 0.001 w [] 0 d /F1 12 Tf BT 1 0 0 1 34.05 227.93 Tm (Conditions of registration:)Tj ET 0.95294 0.95294 0.95294 RG 20.58 w 31.2 206.49 m 315.25 206.49 l S 0.001 w 1 1 1 RG 20.58 w 317.5 206.49 m 346.55 206.49 l S 0.001 w 20.58 w 348.8 206.49 m 377.9 206.49 l S 0.001 w 20.58 w 380.15 206.49 m 409.2 206.49 l S 0.001 w 20.58 w 411.45 206.49 m 440.55 206.49 l S 0.001 w 20.58 w 442.8 206.49 m 471.9 206.49 l S 0.001 w 20.58 w 474.15 206.49 m 503.2 206.49 l S 0.001 w 20.58 w 505.45 206.49 m 534.55 206.49 l S 0.001 w 20.58 w 536.8 206.49 m 565.9 206.49 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 28.99 217.91 m 568.1 217.91 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 195.08 m 568.1 195.08 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 218.99 m 30.07 194 l S 0.001 w [] 0 d [] 0 d 2.25 w 316.37 218.99 m 316.37 194 l S 0.001 w [] 0 d [] 0 d 2.25 w 347.67 218.99 m 347.67 194 l S 0.001 w [] 0 d [] 0 d 2.25 w 379.02 218.99 m 379.02 194 l S 0.001 w [] 0 d [] 0 d 2.25 w 410.32 218.99 m 410.32 194 l S 0.001 w [] 0 d [] 0 d 2.25 w 441.67 218.99 m 441.67 194 l S 0.001 w [] 0 d [] 0 d 2.25 w 473.02 218.99 m 473.02 194 l S 0.001 w [] 0 d [] 0 d 2.25 w 504.32 218.99 m 504.32 194 l S 0.001 w [] 0 d [] 0 d 2.25 w 535.67 218.99 m 535.67 194 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.02 218.99 m 567.02 194 l S 0.001 w [] 0 d /F1 12 Tf BT 1 0 0 1 34.05 201.73 Tm (Date of last inspection)Tj ET /F1 12 Tf BT 1 0 0 1 328.2 201.73 Tm (1)Tj ET /F1 12 Tf BT 1 0 0 1 359.53 201.73 Tm (1)Tj ET /F1 12 Tf BT 1 0 0 1 390.86 201.73 Tm (0)Tj ET /F1 12 Tf BT 1 0 0 1 422.18 201.73 Tm (2)Tj ET /F1 12 Tf BT 1 0 0 1 453.53 201.73 Tm (2)Tj ET /F1 12 Tf BT 1 0 0 1 484.86 201.73 Tm (0)Tj ET /F1 12 Tf BT 1 0 0 1 516.18 201.73 Tm (0)Tj ET /F1 12 Tf BT 1 0 0 1 547.53 201.73 Tm (9)Tj ET 0.95294 0.95294 0.95294 RG 17 w 31.2 183.21 m 565.9 183.21 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 28.99 173.58 m 568.1 173.58 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 174.66 m 30.07 34.72 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.02 174.66 m 567.02 34.72 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 192.83 m 568.1 192.83 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 173.58 m 568.1 173.58 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 35.8 m 568.1 35.8 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 193.91 m 30.07 172.5 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.02 193.91 m 567.02 172.5 l S 0.001 w [] 0 d /F1 12 Tf BT 1 0 0 1 35.5 179.65 Tm (Brief description of the )Tj ET /F1 12 Tf BT 1 0 0 1 177.31 179.65 Tm (care home)Tj ET /F1 12 Tf BT 1 0 0 1 35.5 160.4 Tm (Brunswick House is a care home providing personal care and nursing care for up to )Tj ET /F1 12 Tf BT 1 0 0 1 35.5 143.4 Tm (seventy-five people. Brunswick House Care Home Ltd is the registered provider. The )Tj ET /F1 12 Tf BT 1 0 0 1 35.5 126.39 Tm (services offered within the home are described in the Statement of Purpose and )Tj ET /F1 12 Tf BT 1 0 0 1 35.5 109.39 Tm (Service User Guide.)Tj ET /F1 12 Tf BT 1 0 0 1 35.5 92.39 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 35.5 75.39 Tm (The Home was built in the 1980s and is located in the town of North Walsham and is )Tj ET /F1 12 Tf BT 1 0 0 1 35.5 58.4 Tm (close to all local amenities. Brunswick House is a large detached property on two levels )Tj ET /F1 12 Tf BT 1 0 0 1 35.5 41.4 Tm (and stands in its own grounds with an extensive parking area. It is divided into three )Tj ET endstream endobj 8 0 obj<>/ProcSet [/PDF /Text /ImageB /ImageC /ImageI]>>/MediaBox[0 0 612 792]>> endobj 9 0 obj <>stream 0 J 0.75294 0.75294 0.75294 RG 19.36 w 28.35 20.75 m 583.65 20.75 l S 0.001 w /F1 11 Tf 0 0 0 rg BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 16.38 Tm (Care Homes for Older People)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F1 11 Tf BT 1 0 0 1 491.55 16.38 Tm (Page)Tj ET /F1 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 522.07 16.38 Tm (3)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F1 11 Tf BT 1 0 0 1 529.07 16.38 Tm ( of )Tj ET /F1 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 547.36 16.38 Tm (11)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr 0.95294 0.95294 0.95294 RG 17 w 31.2 776.72 m 565.9 776.72 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 28.99 767.1 m 568.1 767.1 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 768.18 m 30.07 593.77 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.02 768.18 m 567.02 593.77 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 786.35 m 568.1 786.35 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 767.1 m 568.1 767.1 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 594.85 m 568.1 594.85 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 787.43 m 30.07 766.02 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.02 787.43 m 567.02 766.02 l S 0.001 w [] 0 d /F1 12 Tf BT 1 0 0 1 35.5 773.16 Tm (Brief description of the )Tj ET /F1 12 Tf BT 1 0 0 1 177.31 773.16 Tm (care home)Tj ET /F1 12 Tf BT 1 0 0 1 33.25 756.16 Tm (units: Grant Hadley, the first floor of Brunswick and the ground floor of Brunswick. )Tj ET /F1 12 Tf BT 1 0 0 1 33.25 739.16 Tm (Each unit provides nursing and residential care. The home also has a day centre in the )Tj ET /F1 12 Tf BT 1 0 0 1 33.25 722.16 Tm (grounds and some people living at the home attend the centre. The owners have )Tj ET /F1 12 Tf BT 1 0 0 1 33.25 705.16 Tm (changed the use of some rooms and they intend to accommodate only 70 people and )Tj ET /F1 12 Tf BT 1 0 0 1 33.25 688.16 Tm (use 6 double rooms and 63 single rooms, most of which have some en suite )Tj ET /F1 12 Tf BT 1 0 0 1 33.25 671.16 Tm (arrangements but not all have full en-suite toilets and showers or baths. There are )Tj ET /F1 12 Tf BT 1 0 0 1 33.25 654.16 Tm (three lifts within the home.)Tj ET /F1 12 Tf BT 1 0 0 1 33.25 637.16 Tm (The weekly fees are currently between 555 to 730 and are agreed dependent on )Tj ET /F1 12 Tf BT 1 0 0 1 33.25 620.16 Tm (individual residents needs. Please contact the Manager for up to date information )Tj ET /F1 12 Tf BT 1 0 0 1 33.25 603.16 Tm (about fees.)Tj ET endstream endobj 10 0 obj<>/ProcSet [/PDF /Text /ImageB /ImageC /ImageI]>>/MediaBox[0 0 612 792]>> endobj 11 0 obj <>stream 0 J 0.75294 0.75294 0.75294 RG 19.36 w 28.35 20.75 m 583.65 20.75 l S 0.001 w /F1 11 Tf 0 0 0 rg BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 16.38 Tm (Care Homes for Older People)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F1 11 Tf BT 1 0 0 1 491.55 16.38 Tm (Page)Tj ET /F1 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 522.07 16.38 Tm (4)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F1 11 Tf BT 1 0 0 1 529.07 16.38 Tm ( of )Tj ET /F1 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 547.36 16.38 Tm (11)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F1 14 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 745.27 Tm (What we found:)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr 1 1 1 RG 370.5 w 31.2 548.83 m 580.26 548.83 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 28.99 735.21 m 582.46 735.21 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 362.45 m 582.46 362.45 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 736.28 m 30.07 361.38 l S 0.001 w [] 0 d [] 0 d 2.25 w 581.38 736.28 m 581.38 361.38 l S 0.001 w [] 0 d /F1 12 Tf BT 1 0 0 1 34.05 719.02 Tm (This visit was carried out between 9.10 - 11.25am on 10th November 2009. The purpose )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 704.44 Tm (of the visit was to look at the situation regarding staffing as at the Random Inspection )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 689.86 Tm (\(18th September 2009\) and the Key Inspection \(30th September 2009\) it was found that )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 675.28 Tm (the staffing was not adequate to meet the needs of the residents. An Immediate )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 660.7 Tm (Requirement to increase the staffing had been left at the time of the last Random )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 646.12 Tm (Inspection.)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 631.54 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 34.05 616.96 Tm (During this visit we found that the staffing situation is still not adequate to meet the )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 602.38 Tm (needs of the residents. The Commission are currently considering enforcement action )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 587.8 Tm (with regard to this.)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 573.22 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 34.05 558.64 Tm (At the time of our visit there were 64 residents living at the Home, including 16 nursing )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 544.06 Tm (patients. The Operations Manager was present throughout our visit and the Manager was )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 529.48 Tm (present for the majority of the visit.)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 514.9 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 34.05 500.32 Tm (In October 2009 the Home went into administration and is now being managed by )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 485.74 Tm (administrators who have appointed a Care Management company to carry out the overall )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 471.16 Tm (management of the Home on their behalf.)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 456.58 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 34.05 442 Tm (During our visit to the Home we spoke to residents and staff as well as to the Manager )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 427.42 Tm (and to the Operations Manager. We looked at records and spent some time in the )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 412.84 Tm (communal areas of the Home.)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 398.26 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 34.05 383.68 Tm (This report does not contain the requirements and recommendations that were made at )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 369.1 Tm (the time of the Key Inspection \(30th Sept 09\) as that report is not yet finalised.)Tj ET /F1 14 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 342.14 Tm (What the care home)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F1 14 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 175.95 342.14 Tm (does well:)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr 1 1 1 RG 151.8 w 31.2 255.04 m 580.26 255.04 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 28.99 332.07 m 582.46 332.07 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 178.02 m 582.46 178.02 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 333.15 m 30.07 176.94 l S 0.001 w [] 0 d [] 0 d 2.25 w 581.38 333.15 m 581.38 176.94 l S 0.001 w [] 0 d /F1 12 Tf BT 1 0 0 1 34.05 315.89 Tm (Residents and staff said that the meals have greatly improved. The cook now works all )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 301.3 Tm (day and so there is a lot more choice at tea time and the quality has improved.)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 286.73 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 34.05 272.14 Tm (There are now usually three domestic staff on duty during the week and two at )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 257.57 Tm (weekends. We were told by staff that when there are three domestic staff on duty then )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 242.99 Tm (they are able to manage their tasks much more easily but that when there are only two )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 228.4 Tm (domestic staff then it is difficult to maintain a good standard of cleanliness.)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 213.82 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 34.05 199.24 Tm (Staff gave examples of the improved care that they are able to provide when staffing )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 184.66 Tm (levels are increased.)Tj ET /F1 14 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 157.7 Tm (What they could do better:)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr 1 1 1 RG 106.21 w 31.2 94.53 m 580.26 94.53 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 28.99 148.76 m 582.46 148.76 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 40.3 m 582.46 40.3 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 149.84 m 30.07 39.22 l S 0.001 w [] 0 d [] 0 d 2.25 w 581.38 149.84 m 581.38 39.22 l S 0.001 w [] 0 d /F1 12 Tf BT 1 0 0 1 34.05 132.57 Tm (There remains confusion about the minimum staffing levels for the Home. The Operations )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 118 Tm (Manager is not aware of what they should be. The Manager has carried out her own )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 103.42 Tm (assessment of what the staffing levels should be based on the residents currently living in )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 88.83 Tm (the Home and has started to discuss these with the Director of the Care Manager )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 74.25 Tm (company.)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 59.67 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 34.05 45.1 Tm (However, through looking at the rotas and through discussions with staff, it is clear that )Tj ET endstream endobj 12 0 obj<>/ProcSet [/PDF /Text /ImageB /ImageC /ImageI]>>/MediaBox[0 0 612 792]>> endobj 13 0 obj <>stream 0 J 0.75294 0.75294 0.75294 RG 19.36 w 28.35 20.75 m 583.65 20.75 l S 0.001 w /F1 11 Tf 0 0 0 rg BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 16.38 Tm (Care Homes for Older People)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F1 11 Tf BT 1 0 0 1 491.55 16.38 Tm (Page)Tj ET /F1 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 522.07 16.38 Tm (5)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F1 11 Tf BT 1 0 0 1 529.07 16.38 Tm ( of )Tj ET /F1 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 547.36 16.38 Tm (11)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr 1 1 1 RG 61.32 w 31.2 754.57 m 580.26 754.57 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 28.99 786.35 m 582.46 786.35 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 722.78 m 582.46 722.78 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 787.43 m 30.07 721.7 l S 0.001 w [] 0 d [] 0 d 2.25 w 581.38 787.43 m 581.38 721.7 l S 0.001 w [] 0 d /F1 12 Tf BT 1 0 0 1 31.8 775.41 Tm (the requirement for adequate staffing to be provided has not been met. Although the )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 760.84 Tm (manager has tried to increase staffing levels throughout the day these are not maintained )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 746.26 Tm (consistently if staff are on holiday or off sick. Agency staff are not currently being used to )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 731.67 Tm (address staffing shortfalls.)Tj ET /F1 12 Tf BT 1 0 0 1 28.35 706.72 Tm (If you want to know what action the person responsible for this care home)Tj ET /F1 12 Tf BT 1 0 0 1 483.55 706.72 Tm (is taking )Tj ET /F1 12 Tf BT 1 0 0 1 28.35 690.72 Tm (following this report, you can contact them using the details set out on page 2.)Tj ET endstream endobj 14 0 obj<>/ProcSet [/PDF /Text /ImageB /ImageC /ImageI]>>/MediaBox[0 0 612 792]>> endobj 16 0 obj <>stream 0 J 0.75294 0.75294 0.75294 RG 19.36 w 28.35 20.75 m 583.65 20.75 l S 0.001 w /F1 11 Tf 0 0 0 rg BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 16.38 Tm (Care Homes for Older People)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F1 11 Tf BT 1 0 0 1 491.55 16.38 Tm (Page)Tj ET /F1 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 522.07 16.38 Tm (6)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F1 11 Tf BT 1 0 0 1 529.07 16.38 Tm ( of )Tj ET /F1 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 547.36 16.38 Tm (11)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr 0.95294 0.95294 0.95294 RG 36.25 w 29.47 752.7 m 564.97 752.7 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 26.14 753.83 m 568.3 753.83 l S 0.001 w [] 0 d [] 0 d 2.25 w 26.14 773.08 m 568.3 773.08 l S 0.001 w [] 0 d [] 0 d 2.25 w 26.14 753.83 m 568.3 753.83 l S 0.001 w [] 0 d [] 0 d 2.25 w 26.14 734.58 m 568.3 734.58 l S 0.001 w [] 0 d [] 0 d 2.25 w 27.22 774.15 m 27.22 733.5 l S 0.001 w [] 0 d [] 0 d 2.25 w 423.22 754.9 m 423.22 733.5 l S 0.001 w [] 0 d [] 0 d 2.25 w 468.22 754.9 m 468.22 733.5 l S 0.001 w [] 0 d [] 0 d 2.25 w 495.22 754.9 m 495.22 733.5 l S 0.001 w [] 0 d [] 0 d 2.25 w 540.22 754.9 m 540.22 733.5 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.22 774.15 m 567.22 733.5 l S 0.001 w [] 0 d /F1 12 Tf BT 1 0 0 1 33.75 759.89 Tm (Are there any outstanding requirements from the last inspection?)Tj ET /F1 12 Tf BT 1 0 0 1 429.75 740.64 Tm (Yes)Tj ET /F2 12 Tf BT 1 0 0 1 476.37 742.58 Tm (5)Tj ET /F1 12 Tf 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294.55 499.84 Tm (To ensure that accurate )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 485.26 Tm (records are kept of the care )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 470.68 Tm (provided to the residents)Tj ET /F1 12 Tf BT 1 0 0 1 478.9 561.16 Tm (30/10/2009)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 447.85 Tm (2)Tj ET /F1 12 Tf BT 1 0 0 1 96.15 447.85 Tm (8)Tj ET /F1 12 Tf BT 1 0 0 1 202.5 447.85 Tm (12)Tj ET /F1 12 Tf BT 1 0 0 1 294.55 447.85 Tm (It is required that the care )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 433.27 Tm (home is conducted so as to )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 418.69 Tm (poromote and make proper )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 404.11 Tm (provision for the health and )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 389.53 Tm (welfare of residents)Tj ET /F1 12 Tf BT 1 0 0 1 294.55 371.95 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 294.55 357.37 Tm (To ensure that the residents )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 342.79 Tm (personal and healthcare )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 328.21 Tm (needs are met)Tj ET 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2.25 w 28.99 78.08 m 568.3 78.08 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 42.55 m 568.3 42.55 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 787.43 m 30.07 681.29 l S 0.001 w [] 0 d [] 0 d 2.25 w 92.12 716 m 92.12 681.29 l S 0.001 w [] 0 d [] 0 d 2.25 w 198.52 716 m 198.52 681.29 l S 0.001 w [] 0 d [] 0 d 2.25 w 290.62 716 m 290.62 681.29 l S 0.001 w [] 0 d [] 0 d 2.25 w 475.02 716 m 475.02 681.29 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.32 787.43 m 567.32 681.29 l S 0.001 w [] 0 d /F1 16 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 769.15 Tm (Outstanding statutory requirements)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F1 12 Tf BT 1 0 0 1 34.05 750.72 Tm (These are requirements that were set at the previous inspection, but have still not )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 736.15 Tm (been met.)Tj ET /F1 12 Tf BT 1 0 0 1 95.57 736.15 Tm ( )Tj ET /F1 12 Tf BT 1 0 0 1 104.02 736.15 Tm (They say what the registered person had to do to meet the Care Standards )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 721.57 Tm (Act 2000, )Tj ET /F1 12 Tf BT 1 0 0 1 96.58 721.57 Tm ( Regulations 2001 and the National Minimum Standards.)Tj ET /F1 10 Tf BT 1 0 0 1 31.2 703.74 Tm (No.)Tj ET /F1 10 Tf BT 1 0 0 1 96.1 700.74 Tm (Standard)Tj ET /F1 10 Tf BT 1 0 0 1 202.5 700.74 Tm (Regulation)Tj ET /F1 10 Tf BT 1 0 0 1 294.6 700.74 Tm (Requirement)Tj ET /F1 10 Tf BT 1 0 0 1 479 700.74 Tm (Timescale for )Tj ET /F1 10 Tf BT 1 0 0 1 479 688.59 Tm (action)Tj ET /F1 12 Tf BT 1 0 0 1 292.3 671.43 Tm (are met)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 646.35 Tm (5)Tj ET /F1 12 Tf BT 1 0 0 1 96.15 646.35 Tm (9)Tj ET /F1 12 Tf BT 1 0 0 1 202.5 646.35 Tm (13)Tj ET /F1 12 Tf BT 1 0 0 1 294.55 646.35 Tm (It is required that clear )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 631.78 Tm (guidance is available for the )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 617.2 Tm (administration of PRN )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 602.61 Tm (medication)Tj ET /F1 12 Tf BT 1 0 0 1 294.55 585.03 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 294.55 570.46 Tm (To ensure that residents )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 555.88 Tm (receive medication at )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 541.29 Tm (appropriate times)Tj ET /F1 12 Tf BT 1 0 0 1 478.9 646.35 Tm (30/10/2009)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 518.47 Tm (6)Tj ET /F1 12 Tf BT 1 0 0 1 96.15 518.47 Tm (12)Tj ET /F1 12 Tf BT 1 0 0 1 202.5 518.47 Tm (16)Tj ET /F1 12 Tf BT 1 0 0 1 294.55 518.47 Tm (That meaningful activities )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 503.89 Tm (are available for the )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 489.3 Tm (residents to take part in if )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 474.73 Tm (they wish to THIS )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 460.14 Tm (REQUIREMENT WAS MADE )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 445.57 Tm (DURING THE RANDOM )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 430.98 Tm (INSPECTION ON 18TH SEPT )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 416.4 Tm (2009)Tj ET /F1 12 Tf BT 1 0 0 1 294.55 398.83 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 294.55 384.24 Tm (To ensure that residents )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 369.67 Tm (have a choice to take part in )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 355.08 Tm (meaningful activities)Tj ET /F1 12 Tf BT 1 0 0 1 478.9 518.47 Tm (30/10/2009)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 332.26 Tm (7)Tj ET /F1 12 Tf BT 1 0 0 1 96.15 332.26 Tm (12)Tj ET /F1 12 Tf BT 1 0 0 1 202.5 332.26 Tm (16)Tj ET /F1 12 Tf BT 1 0 0 1 294.55 332.26 Tm (That meaningful activities )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 317.67 Tm (are available for the )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 303.1 Tm (residents to take part in if )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 288.52 Tm (they wish to)Tj ET /F1 12 Tf BT 1 0 0 1 294.55 270.93 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 294.55 256.36 Tm (To ensure that residents )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 241.77 Tm (have a choice to take part in )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 227.2 Tm (meaningful activities)Tj ET /F1 12 Tf BT 1 0 0 1 478.9 332.26 Tm (30/10/2009)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 204.37 Tm (8)Tj ET /F1 12 Tf BT 1 0 0 1 96.15 204.37 Tm (15)Tj ET /F1 12 Tf BT 1 0 0 1 202.5 204.37 Tm (16)Tj ET /F1 12 Tf BT 1 0 0 1 294.55 204.37 Tm (That residents are offered )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 189.79 Tm (meals which are wholesome, )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 175.21 Tm (nutritious and properly )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 160.63 Tm (prepared.)Tj ET /F1 12 Tf BT 1 0 0 1 294.55 143.04 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 294.55 128.46 Tm (To ensure that residents are )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 113.89 Tm (offered a choice of meals )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 99.31 Tm (which are nutritious and )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 84.72 Tm (which they enjoy)Tj ET /F1 12 Tf BT 1 0 0 1 478.9 204.37 Tm (16/10/2009)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 61.9 Tm (9)Tj ET /F1 12 Tf BT 1 0 0 1 96.15 61.9 Tm (18)Tj ET /F1 12 Tf BT 1 0 0 1 202.5 61.9 Tm (13)Tj ET /F1 12 Tf BT 1 0 0 1 294.55 61.9 Tm (That all staff receive )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 47.31 Tm (Safeguarding vulnerable )Tj ET /F1 12 Tf BT 1 0 0 1 478.9 61.9 Tm 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say what the registered person had to do to meet the Care Standards )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 721.57 Tm (Act 2000, )Tj ET /F1 12 Tf BT 1 0 0 1 96.58 721.57 Tm ( Regulations 2001 and the National Minimum Standards.)Tj ET /F1 10 Tf BT 1 0 0 1 31.2 703.74 Tm (No.)Tj ET /F1 10 Tf BT 1 0 0 1 96.1 700.74 Tm (Standard)Tj ET /F1 10 Tf BT 1 0 0 1 202.5 700.74 Tm (Regulation)Tj ET /F1 10 Tf BT 1 0 0 1 294.6 700.74 Tm (Requirement)Tj ET /F1 10 Tf BT 1 0 0 1 479 700.74 Tm (Timescale for )Tj ET /F1 10 Tf BT 1 0 0 1 479 688.59 Tm (action)Tj ET /F1 12 Tf BT 1 0 0 1 292.3 671.43 Tm (adults training)Tj ET /F1 12 Tf BT 1 0 0 1 292.3 650.85 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 292.3 636.28 Tm (To provide increased )Tj ET /F1 12 Tf BT 1 0 0 1 292.3 621.7 Tm (protection to residents from )Tj ET /F1 12 Tf BT 1 0 0 1 292.3 607.11 Tm (abuse)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 582.03 Tm (10)Tj ET /F1 12 Tf BT 1 0 0 1 96.15 582.03 Tm (22)Tj ET /F1 12 Tf BT 1 0 0 1 202.5 582.03 Tm (23)Tj ET /F1 12 Tf BT 1 0 0 1 294.55 582.03 Tm (That the necessary )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 567.46 Tm (equipment is provided for the )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 552.88 Tm (residents and that this is well )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 538.29 Tm (maintained THIS )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 523.72 Tm (REQUIREMENT WAS MADE )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 509.14 Tm (DURING THE RANDOM )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 494.55 Tm (INSPECTION ON 18TH SEPT )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 479.98 Tm (2009)Tj ET /F1 12 Tf BT 1 0 0 1 294.55 462.39 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 294.55 447.82 Tm (To ensure that the residents )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 433.23 Tm (needs are met)Tj ET /F1 12 Tf BT 1 0 0 1 478.9 582.03 Tm (30/09/2009)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 410.4 Tm (11)Tj ET /F1 12 Tf BT 1 0 0 1 96.15 410.4 Tm (22)Tj ET /F1 12 Tf BT 1 0 0 1 202.5 410.4 Tm (23)Tj ET /F1 12 Tf BT 1 0 0 1 294.55 410.4 Tm (That the necessary )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 395.83 Tm (equipment is provided for the )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 381.24 Tm (residents and that this is well )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 366.67 Tm (maintained)Tj ET /F1 12 Tf BT 1 0 0 1 294.55 349.08 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 294.55 334.51 Tm (To ensure that the residents )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 319.92 Tm (needs are met)Tj ET /F1 12 Tf BT 1 0 0 1 478.9 410.4 Tm (30/09/2009)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 297.1 Tm (12)Tj ET /F1 12 Tf BT 1 0 0 1 96.15 297.1 Tm (26)Tj ET /F1 12 Tf BT 1 0 0 1 202.5 297.1 Tm (23)Tj ET /F1 12 Tf BT 1 0 0 1 294.55 297.1 Tm (That all areas of the Home )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 282.52 Tm (are kept clean and that )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 267.93 Tm (infection control procedures )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 253.35 Tm (are in place)Tj ET /F1 12 Tf BT 1 0 0 1 294.55 235.77 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 294.55 221.2 Tm (To ensure that the residents )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 206.62 Tm (live in a Home which is clean )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 192.04 Tm (and risks of infection are )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 177.46 Tm (reduced)Tj ET /F1 12 Tf BT 1 0 0 1 478.9 297.1 Tm (30/10/2009)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 154.63 Tm (13)Tj ET /F1 12 Tf BT 1 0 0 1 96.15 154.63 Tm (27)Tj ET /F1 12 Tf BT 1 0 0 1 202.5 154.63 Tm (18)Tj ET /F1 12 Tf BT 1 0 0 1 294.55 154.63 Tm (To increase the staffing to )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 140.04 Tm (ensure that the needs of the )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 125.46 Tm (residents are met PLEASE )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 110.89 Tm (NOTE THAT THIS IMMEDIATE )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 96.31 Tm (REQUIREMENT WAS ISSUED )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 81.72 Tm (ON 18TH SEPTEMBER 2009 )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 67.14 Tm (DURING THE RANDOM )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 52.56 Tm (INSPECTION AND HAD A )Tj ET /F1 12 Tf BT 1 0 0 1 478.9 154.63 Tm (20/10/2009)Tj ET endstream endobj 21 0 obj<>/ProcSet [/PDF /Text /ImageB /ImageC 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34.05 721.57 Tm (Act 2000, )Tj ET /F1 12 Tf BT 1 0 0 1 96.58 721.57 Tm ( Regulations 2001 and the National Minimum Standards.)Tj ET /F1 10 Tf BT 1 0 0 1 31.2 703.74 Tm (No.)Tj ET /F1 10 Tf BT 1 0 0 1 96.1 700.74 Tm (Standard)Tj ET /F1 10 Tf BT 1 0 0 1 202.5 700.74 Tm (Regulation)Tj ET /F1 10 Tf BT 1 0 0 1 294.6 700.74 Tm (Requirement)Tj ET /F1 10 Tf BT 1 0 0 1 479 700.74 Tm (Timescale for )Tj ET /F1 10 Tf BT 1 0 0 1 479 688.59 Tm (action)Tj ET /F1 12 Tf BT 1 0 0 1 292.3 671.43 Tm (TIMESCALE OF 48 HOURS IN )Tj ET /F1 12 Tf BT 1 0 0 1 292.3 656.85 Tm (WHICH TO BE MET. THE )Tj ET /F1 12 Tf BT 1 0 0 1 292.3 642.28 Tm (DATE FOR THIS HAS NOT )Tj ET /F1 12 Tf BT 1 0 0 1 292.3 627.7 Tm (BEEN EXTENDED.)Tj ET /F1 12 Tf BT 1 0 0 1 292.3 607.11 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 292.3 592.53 Tm (To ensure that the needs of )Tj ET /F1 12 Tf BT 1 0 0 1 292.3 577.96 Tm (the residents are met)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 552.88 Tm (14)Tj ET /F1 12 Tf BT 1 0 0 1 96.15 552.88 Tm (27)Tj ET /F1 12 Tf BT 1 0 0 1 202.5 552.88 Tm (18)Tj ET /F1 12 Tf BT 1 0 0 1 294.55 552.88 Tm (To increase the staffing to )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 538.29 Tm (ensure that the needs of the )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 523.72 Tm (residents are met)Tj ET /F1 12 Tf BT 1 0 0 1 294.55 506.14 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 294.55 491.55 Tm (To ensure that the needs of )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 476.98 Tm (the residents are met)Tj ET /F1 12 Tf BT 1 0 0 1 478.9 552.88 Tm (22/09/2009)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 454.14 Tm (15)Tj ET /F1 12 Tf BT 1 0 0 1 96.15 454.14 Tm (30)Tj ET /F1 12 Tf BT 1 0 0 1 202.5 454.14 Tm (18)Tj ET /F1 12 Tf BT 1 0 0 1 294.55 454.14 Tm (that the staff receive training )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 439.57 Tm (which is relevant to their role)Tj ET /F1 12 Tf BT 1 0 0 1 294.55 421.98 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 294.55 407.4 Tm (To ensure that the staff have )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 392.83 Tm (appropriate skills to carry out )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 378.24 Tm (their roles effectively)Tj ET /F1 12 Tf BT 1 0 0 1 478.9 454.14 Tm (31/01/2010)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 355.42 Tm (16)Tj ET /F1 12 Tf BT 1 0 0 1 96.15 355.42 Tm (38)Tj ET /F1 12 Tf BT 1 0 0 1 202.5 355.42 Tm (13)Tj ET /F1 12 Tf BT 1 0 0 1 294.55 355.42 Tm (That action is taken to )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 340.83 Tm (address the outstanding )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 326.26 Tm (health and safety issues )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 311.67 Tm (THIS REQUIREMENT WAS )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 297.1 Tm (MADE 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The )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 538.7 Tm (registered person\(s\) must do this within the timescales we have set.)Tj ET /F1 10 Tf BT 1 0 0 1 31.2 520.88 Tm (No.)Tj ET /F1 10 Tf BT 1 0 0 1 96.1 517.88 Tm (Standard)Tj ET /F1 10 Tf BT 1 0 0 1 202.5 517.88 Tm (Regulation)Tj ET /F1 10 Tf BT 1 0 0 1 294.6 517.88 Tm (Requirement)Tj ET /F1 10 Tf BT 1 0 0 1 479 517.88 Tm (Timescale for )Tj ET /F1 10 Tf BT 1 0 0 1 479 505.73 Tm (action)Tj ET 0.95294 0.95294 0.95294 RG 110.55 w 32.32 398.77 m 564.97 398.77 l S 0.001 w 1 1 1 RG 20.58 w 31.2 354.91 m 91.05 354.91 l S 0.001 w 20.58 w 93.3 354.91 m 197.4 354.91 l S 0.001 w 20.58 w 199.65 354.91 m 566.1 354.91 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 30.07 367.4 m 30.07 342.42 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.22 367.4 m 567.22 342.42 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 386.73 m 568.4 386.73 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 366.33 m 568.3 366.33 l S 0.001 w [] 0 d [] 0 d 2.25 w 92.17 367.4 m 92.17 342.42 l S 0.001 w [] 0 d 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w [] 0 d [] 0 d 2.25 w 27.22 759.29 m 27.22 665.82 l S 0.001 w [] 0 d [] 0 d 2.25 w 230.59 759.29 m 230.59 665.82 l S 0.001 w [] 0 d [] 0 d 2.25 w 582.86 759.29 m 582.86 665.82 l S 0.001 w [] 0 d /F1 12 Tf BT 1 0 0 1 31.2 742.03 Tm (Document Purpose:)Tj ET /F1 12 Tf BT 1 0 0 1 234.56 742.03 Tm (Inspection Report)Tj ET /F1 12 Tf BT 1 0 0 1 31.2 719.2 Tm (Author:)Tj ET /F1 12 Tf BT 1 0 0 1 234.56 719.2 Tm (Care Quality Commission)Tj ET /F1 12 Tf BT 1 0 0 1 31.2 696.37 Tm (Audience:)Tj ET /F1 12 Tf BT 1 0 0 1 234.56 696.37 Tm (General Public)Tj ET /F1 12 Tf BT 1 0 0 1 31.2 673.54 Tm (Further copies from:)Tj ET /F1 12 Tf BT 1 0 0 1 234.56 673.54 Tm (0870 240 7535)Tj ET /F1 12 Tf BT 1 0 0 1 335.41 673.54 Tm (\(telephone order line\))Tj ET /F1 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 652.59 Tm ()Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F1 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 638.01 Tm ()Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F1 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 623.42 Tm ()Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr 78.9 w 25.8 581.46 m 563.3 581.46 l S 0.001 w /F1 12 Tf BT 1 0 0 1 34.05 605.84 Tm (Our duty to regulate social care services is set out in the Care Standards Act 2000.)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 591.27 Tm (Copies of the National Minimum Standards )Tj ET /F1 12 Tf BT 1 0 0 1 303.94 591.27 Tm (Care Homes for Older People can be )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 576.68 Tm (found at www.dh.gov.uk or got from The Stationery Office \(TSO\) PO Box 29, St )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 562.1 Tm (Crispins, Duke Street, Norwich, NR3 1GN. 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Online ordering from )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 547.53 Tm (the Stationery Office is also available: www.tso.co.uk/bookshop)Tj ET /F1 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 526.95 Tm ()Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F1 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 509.36 Tm ()Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F1 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 494.79 Tm ()Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F1 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 480.2 Tm ()Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr 34.16 w 25.8 460.61 m 563.3 460.61 l S 0.001 w /F1 20 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 455.08 Tm (Helpline:)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F1 20 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 420.92 Tm (Telephone:)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F1 20 Tf BT 1 0 0 1 147.95 420.92 Tm (03000 616161)Tj ET /F1 20 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 389.27 Tm (Email:)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F1 20 Tf BT 1 0 0 1 99.55 389.27 Tm (enquiries@cqc.org.uk)Tj ET /F1 20 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 357.61 Tm (Web: )Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F1 20 Tf BT 1 0 0 1 88.63 357.61 Tm (www.cqc.org.uk)Tj ET /F1 18 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 327.95 Tm ()Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F1 18 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 299.21 Tm ()Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F1 12 Tf BT 1 0 0 1 28.35 276.5 Tm (We want people to be able to access this information. 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The material )Tj ET /F1 12 Tf BT 1 0 0 1 28.35 140.28 Tm (should be acknowledged as CQC copyright, with the title and date of publication of the )Tj ET /F1 12 Tf BT 1 0 0 1 28.35 122.78 Tm (document specified.)Tj ET endstream endobj 28 0 obj<>/ProcSet [/PDF /Text /ImageB /ImageC /ImageI]>>/MediaBox[0 0 612 792]>> endobj 29 0 obj <>stream  cvt gxfpgm;_glyfˬ ^head< H6hhea$ $hmtx ploca76maxp 1t prepF 8}11c1bbDu1c111D1>}1(111{-1(3c1J`7]1bP2Jb2(11124bb(()_b{8P>2;IV`bbz!&BF7>>TtNmmn{{(hxAYiU\.t/J\cx{{{ ""(/23>CFHPSfijkrsx,.88AMP\ik| ,,Alx=>o:BX~9`/111:<JJLWstx  ((-WYZZZZprr."+`x =.:WX]]SlCcM*SclAq],C]"D>;KeJPBQLQLT7Z\WU:rrE@78743210/.-,+*)('&%$#"!  ,E#F` &`&#HH-,E#F#a &a&#HH-,E#F` a F`&#HH-,E#F#a ` &a a&#HH-,E#F`@a f`&#HH-,E#F#a@` &a@a&#HH-, <<-, E# D# ZQX# D#Y QX# MD#Y &QX# D#Y!!-, EhD ` EFvhE`D-, C#Ce -, C#C -,F#pF>F#pFE: -,EJ#DEI#D-, E%EadPQXED!!Y-,Cc#b#B+-, EC`D-,CCe -, i@a ,b`+ d#da\XaY-,E+G#DGz-,TX CTXJIDDYY-,CXE+#DzEi #D QX+#Dz!zYY-,-,KRX!ED#E %ERXD!!YY-,/-, %EI#DEJ#DEe#E %`j #B#hj`a Ry!J@JE TX#!?#YaDRyI@ IE TX#!?#YaD-,C#C -,C#C -, C#C -, C#Ce -,C#Ce -,C#Ce -,KRXED!!Y-, %#I@` c RX#%8#%e8c8!!!!!Y-,Ei C`:-,%# `#-,%# a#-,%-, ` <<-, a <<-,++**-,CC -,>**-,5-,vK#p KE PXaY:/-,!! d#d@b-,!QX d#d b@/+Y`-,!QX d#dUb/+Y`-, d#d@b`#!-,&&&&Eh:-,&&&&Ehe:-,E# E %PX&a&`YD-,F#F`F# F`ab# #KKpE` PXa@Yh:-,3+**-,CXY-,CXY-#@/?103!%!!8 P@+  { /999?999/10&''&&'632!!!!67`,9) KgJ*JJ&J (""" """ zJzJee") """"!!""+ ]+PV =`9PPPP""""""""""""""""""""""kk4!!!!!!!!!!!!o!!!!!!!o!!!!!!!!!po==!!!!!!!!!!!!!!!!!!b!Q!?!.!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!}!&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&`9_@ FF@H H2 %H2 #H2 "H2 !H2  H2 H2 H2 H2 @[H2 H2 H2 H2 H2 H2 H2 H2 H2 H2 H2 H2 H2 H2 H2 H2 yH2 nH2 dH2 _H2 ]H2 ZH2 XH2 H2 H2 H2 H2 H2 H2 H2 @LH2 H2 H2 H2 H2 H2 H2 H2 H2 H2 H2 H2 H2 H2 H2 H2 H2 \H2& & 7E@CzweaWU$"   KKSBKcKb S# QZ#BKKTB8+TXCXYY++++++++++++++++++++++++++++++++KPyAP*&+++++KSyAP*&+++++P2Ka`+++++++++++++++++++++++++++++++++++++++++++++++++++++++++EiSBKPXBYC\XBY CX`!YBp>CX;!~ +Y #B #BCX-A-A +Y#B#BCX~;! +Y#B#B endstream endobj 30 0 obj<> endobj 31 0 obj<>/Subtype/CIDFontType2/Type/Font/W [53[891]133[891]]/CIDToGIDMap/Identity/DW 1000>> endobj 32 0 obj <>stream /CIDInit /ProcSet findresource begin 12 dict begin begincmap /CIDSystemInfo << /Registry (Adobe) /Ordering (UCS) /Supplement 0 >> def /CMapName /Adobe-Identity-UCS def /CMapType 2 def 1 begincodespacerange <0035><0085> endcodespacerange 2 beginbfrange <0035><0035><0052> <0085><0085><00a3> endbfrange endcmap CMapName currentdict /CMap defineresource pop end end endstream endobj 15 0 obj<> endobj 33 0 obj <>stream %!PS-AdobeFont-1.0: Verdana Typeface and data 1996 Microsoft Corporation. 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