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 hRRz5}U4kD4'U׵=?DCYuk}?Kt;GSԯX-,t 8溼{khi]c?jK3(#.i\_kxR}?|@4a[7EHӒݡT䕓zMKPs(ڷ> , 1VzH/A1}~e;?[__ϳ?:Zo[Mo Uk?o&4[TާV~$CjVZ|9_AYLf^,|ekML$vZ?b]G鿰XiW/Jt> V8m"E H(O ো8`|4.lGGq|Gg9rL.Y ӧ9UWb+թC ,-jUzjTG?xF}ޞ^԰40 3ԨRYKҧHB1ERRr|Tg1OT+_Y O߆gO>)otK7º?A>i{ |'E} SU/, )otĂ}-FA_)?N_Y SU/, ZѧO#?R?Yg1OT+_Y O߆F >γ:+bfWG1OT+$kF7 ?2I|gtWݟ?RbfWGH'?o~d50:τ读?]?RO4?3kE'au _vK7º?] K_4iѐgO>)otK7º?A>i{ |'E} SU/, )otĂ}-FA_)?N_Y SU/, ZѧO#?R?Yg1OT+_Y O߆F >γ:+bfWG1OT+$kF7 ?2I|gtWݟ?RbfWGH'?o~d50:τ读?]?RO4?3kE'au _vK7º?] K_4iѐgO>)otK7º?A>i{ |'E} SU/, )otĂ}-FA_)?N_Y SU/, ZѧO#?R?Yg1OT+_Y O߆F >γ:+bfWG1OT+$kF7 ?2I|gtWݟ?RbfWGH'?o~d50:τ读?]?RO4?3kE'au _vK7º?] K_4iѐgO>)otK7º?A>i{ |'E} SU/, )otĂ}-FA_)?N_Y SU/, ZѧO#?R?Yg1OT+_Y O߆F >γ:+bfWG1OT+$kF7 ?2I|gtWݟ?RbfWGH'?o~d50:τ读?]?RO4?3kE'au _vK7º?] K_4iѐgO>)otK7º?A>i{ |'E} SU/, )otĂ}-FA_)?N_Y SU/, ZѧO#?R?Y߳G/nEw  '?c/hjy~Ծg+3~žPϸk^3b/ٖX*؜'5j> (VJPx̸_m7 [?kf*:VRTg4(J<((((W#4Se i h?=g5N㴲p[CƠ*FWyUݹڻٽyV]EU(((((((((((((((((((((((((((((((((((((( endstream endobj 4 0 obj <>stream 0 J q 546.75 0 0 62.25 28.35 0 cm /img0 Do Q q 553.5 0 0 108 28.35 678.35 cm /img1 Do Q /F1 14 Tf 0.75294 0.75294 0.75294 rg BT 0.75294 0.75294 0.75294 RG 0.5 w 2 Tr 1 0 0 1 129.91 657.28 Tm (Inspecting for better lives)Tj ET 0.001 w 0 Tr /F1 36 Tf 0 0 0 rg BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 72.25 618.16 Tm (Random )Tj ET 0.001 w 0 Tr /F1 36 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 233.68 618.16 Tm (inspection report)Tj ET 0.001 w 0 Tr 0.98431 0.78824 0.08627 RG 17 w 22.95 572.94 m 580.6 572.94 l S 0.001 w /F1 24 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 537.82 Tm (Care homes for older people)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr 0.99608 0.9451 0.76078 RG 20.58 w 31.2 511.91 m 164.46 511.91 l S 0.001 w 1 1 1 RG 20.58 w 166.71 511.91 m 580.25 511.91 l S 0.001 w 0.99608 0.9451 0.76078 RG 90.9 w 31.2 453.92 m 164.46 453.92 l S 0.001 w 1 1 1 RG 90.9 w 166.71 453.92 m 580.25 453.92 l S 0.001 w [] 0 d 2.25 w 0.99216 0.89804 0.5451 RG 28.99 500.49 m 582.46 500.49 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 523.32 m 582.46 523.32 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 500.49 m 582.46 500.49 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 407.34 m 582.46 407.34 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 524.4 m 30.07 406.27 l S 0.001 w [] 0 d [] 0 d 2.25 w 165.58 524.4 m 165.58 406.27 l S 0.001 w [] 0 d [] 0 d 2.25 w 581.38 524.4 m 581.38 406.27 l S 0.001 w [] 0 d /F1 12 Tf BT 1 0 0 1 34.05 507.14 Tm (Name:)Tj ET /F1 12 Tf BT 1 0 0 1 169.56 507.14 Tm (The Dales)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 484.31 Tm (Address:)Tj ET /F1 12 Tf BT 1 0 0 1 169.56 484.31 Tm (The Dales )Tj ET /F1 12 Tf BT 1 0 0 1 169.56 466.73 Tm (Draughton)Tj ET /F1 12 Tf BT 1 0 0 1 169.56 449.15 Tm (Skipton)Tj ET /F1 12 Tf BT 1 0 0 1 169.56 431.57 Tm (North Yorkshire)Tj ET /F1 12 Tf BT 1 0 0 1 169.56 413.99 Tm (BD23 6DU)Tj ET /F1 8 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 397.05 Tm ()Tj ET 0.99216 0.89804 0.5451 RG 0.001 w 0 Tr 0.99608 0.9451 0.76078 RG 20.58 w 31.2 375.55 m 391.05 375.55 l S 0.001 w 1 1 1 RG 20.58 w 393.3 375.55 m 580.25 375.55 l S 0.001 w 0.99608 0.9451 0.76078 RG 20.58 w 31.2 352.72 m 391.05 352.72 l S 0.001 w 1 1 1 RG 20.58 w 393.3 352.72 m 580.25 352.72 l S 0.001 w [] 0 d 2.25 w 0.99216 0.89804 0.5451 RG 28.99 364.14 m 582.46 364.14 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 386.97 m 582.46 386.97 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 364.14 m 582.46 364.14 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 341.31 m 582.46 341.31 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 388.05 m 30.07 340.23 l S 0.001 w [] 0 d [] 0 d 2.25 w 392.17 388.05 m 392.17 340.23 l S 0.001 w [] 0 d [] 0 d 2.25 w 581.38 388.05 m 581.38 340.23 l S 0.001 w [] 0 d /F1 12 Tf BT 1 0 0 1 34.05 370.78 Tm (The quality rating for this care home is:)Tj ET /F1 12 Tf BT 1 0 0 1 396.14 370.78 Tm (two star good service)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 347.95 Tm (The rating was made on:)Tj ET /F1 12 Tf BT 1 0 0 1 28.35 310 Tm (A quality rating is our assessment of how well a care home, agency or scheme is meeting )Tj ET /F1 12 Tf BT 1 0 0 1 28.35 293 Tm (the needs of the people who use it. We give a quality rating following a full assessment of )Tj ET /F1 12 Tf BT 1 0 0 1 28.35 276 Tm (the service. We call this a key inspection.)Tj ET /F1 12 Tf BT 1 0 0 1 28.35 242 Tm (This is a report of a )Tj ET /F1 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 150.58 242 Tm (random)Tj ET 0.99216 0.89804 0.5451 RG 0.001 w 0 Tr /F1 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 200.47 242 Tm (inspection)Tj ET 0.99216 0.89804 0.5451 RG 0.001 w 0 Tr /F1 12 Tf BT 1 0 0 1 261.38 242 Tm ( of this care home. A )Tj ET /F1 12 Tf BT 1 0 0 1 392.12 242 Tm (random inspection is a short, )Tj ET /F1 12 Tf BT 1 0 0 1 28.35 225 Tm (focussed inspection. Details of how to get other inspection reports for this care home, )Tj ET /F1 12 Tf BT 1 0 0 1 28.35 208 Tm (including the last key inspection report, can be found on the last page of this report.)Tj ET 0.99608 0.9451 0.76078 RG 20.58 w 31.2 173.52 m 315.25 173.52 l S 0.001 w 20.58 w 317.5 173.52 m 565.9 173.52 l S 0.001 w 1 1 1 RG 20.58 w 317.5 150.69 m 346.55 150.69 l S 0.001 w 20.58 w 348.8 150.69 m 377.9 150.69 l S 0.001 w 20.58 w 380.15 150.69 m 409.2 150.69 l S 0.001 w 20.58 w 411.45 150.69 m 440.55 150.69 l S 0.001 w 20.58 w 442.8 150.69 m 471.9 150.69 l S 0.001 w 20.58 w 474.15 150.69 m 503.2 150.69 l S 0.001 w 20.58 w 505.45 150.69 m 534.55 150.69 l S 0.001 w 20.58 w 536.8 150.69 m 565.9 150.69 l S 0.001 w [] 0 d 2.25 w 0.99216 0.89804 0.5451 RG 28.99 162.1 m 568.1 162.1 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 184.93 m 568.1 184.93 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 162.1 m 568.1 162.1 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 139.27 m 568.1 139.27 l S 0.001 w [] 0 d [] 0 d 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Tf BT 1 0 0 1 392.28 145.92 Tm (0)Tj ET /F1 12 Tf BT 1 0 0 1 423.61 145.92 Tm (2)Tj ET /F1 12 Tf BT 1 0 0 1 454.95 145.92 Tm (2)Tj ET /F1 12 Tf BT 1 0 0 1 486.28 145.92 Tm (0)Tj ET /F1 12 Tf BT 1 0 0 1 517.6 145.92 Tm (0)Tj ET /F1 12 Tf BT 1 0 0 1 548.96 145.92 Tm (9)Tj ET endstream endobj 6 0 obj<>/ProcSet [/PDF /Text /ImageB /ImageC /ImageI]/XObject<>>>/MediaBox[0 0 612 792]>> endobj 7 0 obj <>stream 0 J 0.98431 0.78824 0.08627 RG 20.58 w 28.35 35.56 m 566.93 35.56 l S 0.001 w /F1 12 Tf 0 0 0 rg BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 30.79 Tm (Care Homes for Older People)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 11 Tf BT 1 0 0 1 477.68 31.8 Tm (Page)Tj ET /F1 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 508.21 31.8 Tm (2)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 11 Tf BT 1 0 0 1 515.2 31.8 Tm ( of )Tj ET /F1 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 533.49 31.8 Tm (8)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 14 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 795.58 Tm (Information about the care home)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr 0.99608 0.9451 0.76078 RG 20.58 w 31.2 774.1 m 267.21 774.1 l S 0.001 w 1 1 1 RG 20.58 w 269.46 774.1 m 563.65 774.1 l S 0.001 w 0.99608 0.9451 0.76078 RG 90.9 w 31.2 716.11 m 267.21 716.11 l S 0.001 w 1 1 1 RG 90.9 w 269.46 716.11 m 563.65 716.11 l S 0.001 w 0.99608 0.9451 0.76078 RG 20.58 w 31.2 658.12 m 267.21 658.12 l S 0.001 w 1 1 1 RG 20.58 w 269.46 658.12 m 563.65 658.12 l S 0.001 w 0.99608 0.9451 0.76078 RG 20.58 w 31.2 635.29 m 267.21 635.29 l S 0.001 w 1 1 1 RG 20.58 w 269.46 635.29 m 563.65 635.29 l S 0.001 w 0.99608 0.9451 0.76078 RG 20.58 w 31.2 612.46 m 267.21 612.46 l S 0.001 w 1 1 1 RG 20.58 w 269.46 612.46 m 563.65 612.46 l S 0.001 w 0.99608 0.9451 0.76078 RG 20.58 w 31.2 589.63 m 267.21 589.63 l S 0.001 w 1 1 1 RG 20.58 w 269.46 589.63 m 563.65 589.63 l S 0.001 w [] 0 d 2.25 w 0.99216 0.89804 0.5451 RG 28.99 762.69 m 565.85 762.69 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 669.54 m 565.85 669.54 l S 0.001 w 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0 0 1 34.05 479 Tm (Number of places registered:)Tj ET /F1 12 Tf BT 1 0 0 1 358.35 479 Tm (56)Tj ET /F1 10 Tf BT 1 0 0 1 28.35 460.05 Tm ()Tj ET 0.99608 0.9451 0.76078 RG 20.58 w 31.2 440.56 m 565.6 440.56 l S 0.001 w 41.16 w 31.2 407.44 m 297.2 407.44 l S 0.001 w 20.58 w 299.45 417.73 m 565.6 417.73 l S 0.001 w 20.58 w 299.45 397.15 m 432.52 397.15 l S 0.001 w 20.58 w 432.52 397.15 m 565.6 397.15 l S 0.001 w [] 0 d 2.25 w 0.99216 0.89804 0.5451 RG 28.99 429.15 m 567.8 429.15 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 451.98 m 567.8 451.98 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 429.15 m 567.8 429.15 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 385.74 m 567.8 385.74 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 453.06 m 30.07 384.66 l S 0.001 w [] 0 d [] 0 d 2.25 w 298.32 430.23 m 298.32 384.66 l S 0.001 w [] 0 d [] 0 d 2.25 w 566.72 453.06 m 566.72 384.66 l S 0.001 w [] 0 d /F1 12 Tf BT 1 0 0 1 34.05 435.79 Tm (Conditions of registration:)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 412.96 Tm (Category\(ies\) :)Tj ET /F1 12 Tf BT 1 0 0 1 302.3 412.96 Tm (Number of places \(if applicable\):)Tj ET /F1 12 Tf BT 1 0 0 1 302.3 392.38 Tm (Under 65)Tj ET /F1 12 Tf BT 1 0 0 1 435.37 392.38 Tm (Over 65)Tj ET 1 1 1 RG 20.58 w 31.2 370.95 m 297.25 370.95 l S 0.001 w 20.58 w 299.5 370.95 m 429.25 370.95 l S 0.001 w 20.58 w 431.5 370.95 m 565.9 370.95 l S 0.001 w 35.16 w 31.2 340.83 m 297.25 340.83 l S 0.001 w 35.16 w 299.5 340.83 m 429.25 340.83 l S 0.001 w 35.16 w 431.5 340.83 m 565.9 340.83 l S 0.001 w 35.16 w 31.2 303.42 m 297.25 303.42 l S 0.001 w 35.16 w 299.5 303.42 m 429.25 303.42 l S 0.001 w 35.16 w 431.5 303.42 m 565.9 303.42 l S 0.001 w 20.58 w 31.2 273.3 m 297.25 273.3 l S 0.001 w 20.58 w 299.5 273.3 m 429.25 273.3 l S 0.001 w 20.58 w 431.5 273.3 m 565.9 273.3 l S 0.001 w [] 0 d 2.25 w 0.99216 0.89804 0.5451 RG 28.99 359.53 m 568.1 359.53 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 322.12 m 568.1 322.12 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 284.71 m 568.1 284.71 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 382.36 m 568.1 382.36 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 359.53 m 568.1 359.53 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 322.12 m 568.1 322.12 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 284.71 m 568.1 284.71 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 261.88 m 568.1 261.88 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 383.44 m 30.07 260.81 l S 0.001 w [] 0 d [] 0 d 2.25 w 298.37 383.44 m 298.37 260.81 l S 0.001 w [] 0 d [] 0 d 2.25 w 430.37 383.44 m 430.37 260.81 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.02 383.44 m 567.02 260.81 l S 0.001 w [] 0 d /F1 12 Tf BT 1 0 0 1 34.05 366.18 Tm (dementia)Tj ET /F1 12 Tf BT 1 0 0 1 302.35 366.18 Tm (56)Tj ET /F1 12 Tf BT 1 0 0 1 434.35 366.18 Tm (0)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 343.35 Tm (mental disorder, excluding learning )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 328.77 Tm (disability or dementia)Tj ET /F1 12 Tf BT 1 0 0 1 302.35 343.35 Tm (0)Tj ET /F1 12 Tf BT 1 0 0 1 434.35 343.35 Tm (56)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 305.94 Tm (old age, not falling within any other )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 291.36 Tm (category)Tj ET /F1 12 Tf BT 1 0 0 1 302.35 305.94 Tm (0)Tj ET /F1 12 Tf BT 1 0 0 1 434.35 305.94 Tm (56)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 268.53 Tm (physical disability)Tj ET /F1 12 Tf BT 1 0 0 1 302.35 268.53 Tm (56)Tj ET /F1 12 Tf BT 1 0 0 1 434.35 268.53 Tm (0)Tj ET 0.99608 0.9451 0.76078 RG 20.58 w 31.2 230.09 m 565.6 230.09 l S 0.001 w [] 0 d 2.25 w 0.99216 0.89804 0.5451 RG 28.99 218.68 m 567.8 218.68 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 108.37 m 568.1 108.37 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 241.51 m 567.8 241.51 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 218.68 m 568.1 218.68 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 108.37 m 568.1 108.37 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 85.54 m 568.1 85.54 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 242.59 m 30.07 84.46 l S 0.001 w [] 0 d [] 0 d 2.25 w 566.72 242.59 m 566.72 84.46 l S 0.001 w [] 0 d /F1 12 Tf BT 1 0 0 1 34.05 225.32 Tm (Conditions of registration:)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 202.49 Tm (The registered person may provide the following categories of service only: Care Home )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 187.91 Tm (with Nursing - Code N to service users of the following gender: Either whose primary )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 173.33 Tm (care needs on admission to the home are within the following categories: Old age, not )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 158.75 Tm (falling within any other category - Code OP, maximum number of places: 56 Dementia )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 144.17 Tm (- Code DE, maximum number of places: 56 Mental disorder, excluding learning )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 129.59 Tm (disability or dementia - Code MD, maximum number of places; 56 Physical disability - )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 115.01 Tm (Code PD, maximum number of places: 56)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 92.18 Tm (The maximum number of service users who can be accommodated is: 56 )Tj ET 0.99608 0.9451 0.76078 RG 20.58 w 31.2 70.75 m 315.25 70.75 l S 0.001 w 1 1 1 RG 20.58 w 317.5 70.75 m 346.55 70.75 l S 0.001 w 20.58 w 348.8 70.75 m 377.9 70.75 l S 0.001 w 20.58 w 380.15 70.75 m 409.2 70.75 l S 0.001 w 20.58 w 411.45 70.75 m 440.55 70.75 l S 0.001 w 20.58 w 442.8 70.75 m 471.9 70.75 l S 0.001 w 20.58 w 474.15 70.75 m 503.2 70.75 l S 0.001 w 20.58 w 505.45 70.75 m 534.55 70.75 l S 0.001 w 20.58 w 536.8 70.75 m 565.9 70.75 l S 0.001 w [] 0 d 2.25 w 0.99216 0.89804 0.5451 RG 28.99 82.16 m 568.1 82.16 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 59.33 m 568.1 59.33 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 83.24 m 30.07 58.26 l S 0.001 w [] 0 d [] 0 d 2.25 w 316.37 83.24 m 316.37 58.26 l S 0.001 w [] 0 d [] 0 d 2.25 w 347.67 83.24 m 347.67 58.26 l S 0.001 w [] 0 d [] 0 d 2.25 w 379.02 83.24 m 379.02 58.26 l S 0.001 w [] 0 d [] 0 d 2.25 w 410.32 83.24 m 410.32 58.26 l S 0.001 w [] 0 d [] 0 d 2.25 w 441.67 83.24 m 441.67 58.26 l S 0.001 w [] 0 d [] 0 d 2.25 w 473.02 83.24 m 473.02 58.26 l S 0.001 w [] 0 d [] 0 d 2.25 w 504.32 83.24 m 504.32 58.26 l S 0.001 w [] 0 d [] 0 d 2.25 w 535.67 83.24 m 535.67 58.26 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.02 83.24 m 567.02 58.26 l S 0.001 w [] 0 d /F1 12 Tf BT 1 0 0 1 34.05 65.98 Tm (Date of last inspection)Tj ET endstream endobj 8 0 obj<>/ProcSet [/PDF /Text /ImageB /ImageC /ImageI]>>/MediaBox[0 0 595 842]>> endobj 9 0 obj <>stream 0 J 0.98431 0.78824 0.08627 RG 20.58 w 28.35 35.56 m 566.93 35.56 l S 0.001 w /F1 12 Tf 0 0 0 rg BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 30.79 Tm (Care Homes for Older People)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 11 Tf BT 1 0 0 1 477.68 31.8 Tm (Page)Tj ET /F1 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 508.21 31.8 Tm (3)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 11 Tf BT 1 0 0 1 515.2 31.8 Tm ( of )Tj ET /F1 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 533.49 31.8 Tm (8)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr 0.99608 0.9451 0.76078 RG 17 w 31.2 804.03 m 565.9 804.03 l S 0.001 w [] 0 d 2.25 w 0.99216 0.89804 0.5451 RG 28.99 794.4 m 568.1 794.4 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 795.48 m 30.07 587.08 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.02 795.48 m 567.02 587.08 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 813.65 m 568.1 813.65 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 794.4 m 568.1 794.4 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 588.15 m 568.1 588.15 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 814.73 m 30.07 793.33 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.02 814.73 m 567.02 793.33 l S 0.001 w [] 0 d /F1 12 Tf BT 1 0 0 1 35.5 800.47 Tm (Brief description of the )Tj ET /F1 12 Tf BT 1 0 0 1 177.31 800.47 Tm (care home)Tj ET /F1 12 Tf BT 1 0 0 1 35.5 781.22 Tm (The home is situated in the small village of Draughton close to Skipton and Ilkley in )Tj ET /F1 12 Tf BT 1 0 0 1 35.5 764.22 Tm (the Yorkshire Dales. The Dales is registered to provide nursing and personal care for )Tj ET /F1 12 Tf BT 1 0 0 1 35.5 747.22 Tm (up to 56 residents. These people can be in the categories of old age, people with )Tj ET /F1 12 Tf BT 1 0 0 1 35.5 730.22 Tm (dementia, mental disorders, physical disabilities and end of life care. The home has )Tj ET /F1 12 Tf BT 1 0 0 1 35.5 713.22 Tm (two floors, with a vertical passenger lift to aid access to the first floor and is split into )Tj ET /F1 12 Tf BT 1 0 0 1 35.5 696.22 Tm (three units. Residents requiring nursing support are cared for on the ground floor, in )Tj ET /F1 12 Tf BT 1 0 0 1 35.5 679.22 Tm (the Pemberton and Clifford Units. There is a separate Dementia Unit on the first floor )Tj ET /F1 12 Tf BT 1 0 0 1 35.5 662.22 Tm (called Memory Lane. Twenty bedrooms at the home have en-suite facilities. There are )Tj ET /F1 12 Tf BT 1 0 0 1 35.5 645.22 Tm (attractive well-maintained gardens for the residents to enjoy, and car parking is )Tj ET /F1 12 Tf BT 1 0 0 1 35.5 628.22 Tm (available on the site. At the time of the last key inspection the home's weekly fees )Tj ET /F1 12 Tf BT 1 0 0 1 35.5 611.22 Tm (ranged from 625 - 756 pounds per week. Up to date information about fees, terms and )Tj ET /F1 12 Tf BT 1 0 0 1 35.5 594.22 Tm (conditions should be sought from the home's manager.)Tj ET /F1 12 Tf BT 1 0 0 1 28.35 572.72 Tm ()Tj ET endstream endobj 10 0 obj<>/ProcSet [/PDF /Text /ImageB /ImageC /ImageI]>>/MediaBox[0 0 595 842]>> endobj 11 0 obj <>stream 0 J 0.98431 0.78824 0.08627 RG 20.58 w 28.35 35.56 m 566.93 35.56 l S 0.001 w /F1 12 Tf 0 0 0 rg BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 30.79 Tm (Care Homes for Older People)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 11 Tf BT 1 0 0 1 477.68 31.8 Tm (Page)Tj ET /F1 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 508.21 31.8 Tm (4)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 11 Tf BT 1 0 0 1 515.2 31.8 Tm ( of )Tj ET /F1 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 533.49 31.8 Tm (8)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 14 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 772.57 Tm (What we found:)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr 1 1 1 RG 501.72 w 31.2 510.52 m 563.65 510.52 l S 0.001 w [] 0 d 2.25 w 0.99216 0.89804 0.5451 RG 28.99 762.51 m 565.85 762.51 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 258.54 m 565.85 258.54 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 763.59 m 30.07 257.46 l S 0.001 w [] 0 d [] 0 d 2.25 w 564.78 763.59 m 564.78 257.46 l S 0.001 w [] 0 d /F1 12 Tf BT 1 0 0 1 34.05 746.32 Tm (This random inspection focused on how the home meets the health care needs of the )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 731.74 Tm (people who live there. We did not look at other areas or follow up the requirements )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 717.16 Tm (and recommendations from the last inspection, unless these were relevant to this )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 702.58 Tm (focused inspection.)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 688 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 34.05 673.42 Tm (The manager told us that the home has good relationships with local health care )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 658.84 Tm (professionals. The local doctors visit the home regularly and they have regular contact )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 644.26 Tm (with other professionals. For example, community psychiatric nurses and specialist )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 629.68 Tm (diabetes nurses. The manager felt that the home's staff were proactive in monitoring )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 615.1 Tm (people's health needs and in contacting other health professionals if needed.)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 600.52 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 34.05 585.94 Tm (We looked at a selection of the assessments, care plans and records that are kept by )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 571.36 Tm (the home. We looked at four people's records and focused on their health needs, the )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 556.78 Tm (care the home provided and the care that other health professionals \(such as doctors )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 542.2 Tm (and nurse practitioners from outside of the home\) had provided. The records clearly )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 527.62 Tm (showed that the home's staff carefully monitored people's health. Where people had )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 513.04 Tm (been ill this was recorded, along with details of the checks and monitoring that the )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 498.46 Tm (staff had completed. For example, taking their temperature, monitoring their blood )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 483.88 Tm (pressure and pulse. Where appropriate the home's staff had contacted people's doctor )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 469.3 Tm (or nurse practitioner for medical assistance. We saw that help from medical )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 454.72 Tm (professionals was sought quickly. For example, staff were worried that one person had )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 440.14 Tm (an infection on the evening of 15th November 2008. On 16th of November tests had )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 425.56 Tm (been completed, the doctor had been contacted and antibiotics had been prescribed.)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 410.98 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 34.05 396.4 Tm (We asked some of the health care professionals who visit The Dale's if they had any )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 381.82 Tm (concerns about the way the home handles people's medical needs. These professionals )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 367.24 Tm (told us that the home contacted them promptly and took their advice about people's )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 352.66 Tm (care. Comments included 'the contact we've had has been very good, calls are )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 338.08 Tm (appropriate, seem to provide good care, listen and take notice of consultaions and take )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 323.5 Tm (appropriate action'.)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 308.92 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 34.05 294.34 Tm (Since the last inspection the manager has found a dental practice that will provide )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 279.76 Tm (dental treatment for the home's residents. People have registered with this dental )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 265.18 Tm (practice and have had dental checks completed.)Tj ET /F1 14 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 238.22 Tm (What the care home)Tj ET 0.99216 0.89804 0.5451 RG 0.001 w 0 Tr /F1 14 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 175.95 238.22 Tm (does well:)Tj ET 0.99216 0.89804 0.5451 RG 0.001 w 0 Tr 1 1 1 RG 165.25 w 31.2 145.53 m 563.65 145.53 l S 0.001 w [] 0 d 2.25 w 0.99216 0.89804 0.5451 RG 28.99 229.28 m 565.85 229.28 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 61.78 m 565.85 61.78 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 230.36 m 30.07 60.7 l S 0.001 w [] 0 d [] 0 d 2.25 w 564.78 230.36 m 564.78 60.7 l S 0.001 w [] 0 d /F1 12 Tf BT 1 0 0 1 34.05 213.09 Tm (The service assesses and monitors people's health care needs well. They use risk )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 198.51 Tm (assessments, care plans and records to make sure that people receive the care they )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 183.93 Tm (need and to make sure that staff are kept up to date.)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 169.35 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 34.05 154.77 Tm (When someone is ill the home's staff monitor them closely. For example, they monitor )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 140.19 Tm (people's temperature, pulse and blood pressure and carry out urine tests to identify if )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 125.61 Tm (people have infections. Clear records of this monitoring are kept in people care )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 111.03 Tm (records. The home's staff contact other health professionals when needed. For )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 96.45 Tm (example, when they think that someone may have an infection and needs medication. )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 81.87 Tm (We found that help from other professionals was usually requested quickly and without )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 67.29 Tm (unnecessary delay.)Tj ET endstream endobj 12 0 obj<>/ProcSet [/PDF /Text /ImageB /ImageC /ImageI]>>/MediaBox[0 0 595 842]>> endobj 13 0 obj <>stream 0 J 0.98431 0.78824 0.08627 RG 20.58 w 28.35 35.56 m 566.93 35.56 l S 0.001 w /F1 12 Tf 0 0 0 rg BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 30.79 Tm (Care Homes for Older People)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 11 Tf BT 1 0 0 1 477.68 31.8 Tm (Page)Tj ET /F1 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 508.21 31.8 Tm (5)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 11 Tf BT 1 0 0 1 515.2 31.8 Tm ( of )Tj ET /F1 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 533.49 31.8 Tm (8)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr [] 0 d 2.25 w 0.99216 0.89804 0.5451 RG 28.99 813.65 m 565.85 813.65 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 812.53 m 565.85 812.53 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 814.73 m 30.07 811.45 l S 0.001 w [] 0 d [] 0 d 2.25 w 564.78 814.73 m 564.78 811.45 l S 0.001 w [] 0 d /F1 14 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 794.46 Tm (What they could do better:)Tj ET 0.99216 0.89804 0.5451 RG 0.001 w 0 Tr 1 1 1 RG 93.48 w 31.2 736.53 m 563.65 736.53 l S 0.001 w [] 0 d 2.25 w 0.99216 0.89804 0.5451 RG 28.99 784.39 m 565.85 784.39 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 688.66 m 565.85 688.66 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 785.47 m 30.07 687.59 l S 0.001 w [] 0 d [] 0 d 2.25 w 564.78 785.47 m 564.78 687.59 l S 0.001 w [] 0 d /F1 12 Tf BT 1 0 0 1 34.05 768.21 Tm (Although the home's record keeping was generally of a good standard we did notice )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 753.63 Tm (that staff sometimes made amendments to care plans without recording the date. We )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 739.05 Tm (also noticed that some staff were not fully completing the 'nutritional profile' sheet, )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 724.47 Tm (while others were. It is important that amendments to records are clearly dated and )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 709.89 Tm (that records are fully completed. This ensures that staff have all of the information )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 695.31 Tm (available that they might need.)Tj ET /F1 12 Tf BT 1 0 0 1 28.35 670.35 Tm (If you want to know what action the person responsible for this care home)Tj ET /F1 12 Tf BT 1 0 0 1 483.55 670.35 Tm (is taking )Tj ET /F1 12 Tf BT 1 0 0 1 28.35 654.35 Tm (following this report, you can contact them using the details set out on page 2.)Tj ET endstream endobj 14 0 obj<>/ProcSet [/PDF /Text /ImageB /ImageC /ImageI]>>/MediaBox[0 0 595 842]>> endobj 16 0 obj <>stream 0 J 0.98431 0.78824 0.08627 RG 20.58 w 28.35 35.56 m 566.93 35.56 l S 0.001 w /F1 12 Tf 0 0 0 rg BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 30.79 Tm (Care Homes for Older People)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 11 Tf BT 1 0 0 1 477.68 31.8 Tm (Page)Tj ET /F1 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 508.21 31.8 Tm (6)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 11 Tf BT 1 0 0 1 515.2 31.8 Tm ( of )Tj ET /F1 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 533.49 31.8 Tm (8)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr 0.99216 0.9451 0.76078 RG 36.25 w 29.47 780 m 564.97 780 l S 0.001 w 0.99608 0.9451 0.76078 RG 17 w 28.35 771.5 m 422.1 771.5 l S 0.001 w 17 w 424.35 771.5 m 467.1 771.5 l S 0.001 w 1 1 1 RG 17 w 469.35 771.5 m 494.1 771.5 l S 0.001 w 0.99608 0.9451 0.76078 RG 17 w 496.35 771.5 m 539.1 771.5 l S 0.001 w 1 1 1 RG 17 w 541.35 771.5 m 566.1 771.5 l S 0.001 w [] 0 d 2.25 w 0.99216 0.89804 0.5451 RG 26.14 781.13 m 568.3 781.13 l S 0.001 w [] 0 d [] 0 d 2.25 w 26.14 800.38 m 568.3 800.38 l S 0.001 w [] 0 d [] 0 d 2.25 w 26.14 781.13 m 568.3 781.13 l S 0.001 w [] 0 d [] 0 d 2.25 w 26.14 761.88 m 568.3 761.88 l S 0.001 w [] 0 d [] 0 d 2.25 w 27.22 801.46 m 27.22 760.8 l S 0.001 w [] 0 d [] 0 d 2.25 w 423.22 782.21 m 423.22 760.8 l S 0.001 w [] 0 d [] 0 d 2.25 w 468.22 782.21 m 468.22 760.8 l S 0.001 w [] 0 d [] 0 d 2.25 w 495.22 782.21 m 495.22 760.8 l S 0.001 w [] 0 d [] 0 d 2.25 w 540.22 782.21 m 540.22 760.8 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.22 801.46 m 567.22 760.8 l S 0.001 w [] 0 d /F1 12 Tf BT 1 0 0 1 33.75 787.19 Tm (Are there any outstanding requirements from the last inspection?)Tj ET /F1 12 Tf BT 1 0 0 1 429.75 767.94 Tm (Yes)Tj ET /F2 12 Tf BT 1 0 0 1 476.37 769.89 Tm (5)Tj ET /F1 12 Tf BT 1 0 0 1 501.75 767.94 Tm (No)Tj ET /F2 12 Tf BT 1 0 0 1 546.75 769.89 Tm ()Tj ET 0.99608 0.9451 0.76078 RG 81.9 w 31.2 699.43 m 566.2 699.43 l S 0.001 w [] 0 d 2.25 w 0.99216 0.89804 0.5451 RG 28.99 741.5 m 568.4 741.5 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 742.58 m 30.07 658.48 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.32 742.58 m 567.32 658.48 l S 0.001 w [] 0 d /F1 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 34.05 725.32 Tm (Outstanding statutory requirements)Tj ET 0.99216 0.89804 0.5451 RG 0.001 w 0 Tr /F1 12 Tf BT 1 0 0 1 34.05 707.74 Tm (These requirements were set at the last inspection. They may not have been looked at )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 693.16 Tm (during this inspection, as a )Tj ET /F1 12 Tf BT 1 0 0 1 201.54 693.16 Tm (random inspection is short and focussed. The registered )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 678.58 Tm (person must take the necessary action to comply with these requirements within the )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 664 Tm (timescales set.)Tj ET 0.99608 0.9451 0.76078 RG 30.3 w 31.2 639.95 m 91 639.95 l S 0.001 w 30.3 w 93.25 639.95 m 197.4 639.95 l S 0.001 w 30.3 w 199.65 639.95 m 289.5 639.95 l S 0.001 w 30.3 w 291.75 639.95 m 473.9 639.95 l S 0.001 w 30.3 w 476.15 639.95 m 566.2 639.95 l S 0.001 w 1 1 1 RG 96.48 w 31.2 574.31 m 91.05 574.31 l S 0.001 w 96.48 w 93.3 574.31 m 197.4 574.31 l S 0.001 w 96.48 w 199.65 574.31 m 289.45 574.31 l S 0.001 w 96.48 w 291.7 574.31 m 473.8 574.31 l S 0.001 w 96.48 w 476.05 574.31 m 566.1 574.31 l S 0.001 w 81.9 w 31.2 482.87 m 91.05 482.87 l S 0.001 w 81.9 w 93.3 482.87 m 197.4 482.87 l S 0.001 w 81.9 w 199.65 482.87 m 289.45 482.87 l S 0.001 w 81.9 w 291.7 482.87 m 473.8 482.87 l S 0.001 w 81.9 w 476.05 482.87 m 566.1 482.87 l S 0.001 w 96.48 w 31.2 391.43 m 91.05 391.43 l S 0.001 w 96.48 w 93.3 391.43 m 197.4 391.43 l S 0.001 w 96.48 w 199.65 391.43 m 289.45 391.43 l S 0.001 w 96.48 w 291.7 391.43 m 473.8 391.43 l S 0.001 w 96.48 w 476.05 391.43 m 566.1 391.43 l S 0.001 w 125.64 w 31.2 278.12 m 91.05 278.12 l S 0.001 w 125.64 w 93.3 278.12 m 197.4 278.12 l S 0.001 w 125.64 w 199.65 278.12 m 289.45 278.12 l S 0.001 w 125.64 w 291.7 278.12 m 473.8 278.12 l S 0.001 w 125.64 w 476.05 278.12 m 566.1 278.12 l S 0.001 w [] 0 d 2.25 w 0.99216 0.89804 0.5451 RG 28.99 623.68 m 568.4 623.68 l S 0.001 w [] 0 d [] 0 d 2.25 w 92.12 657.31 m 92.12 523.87 l S 0.001 w [] 0 d [] 0 d 2.25 w 290.62 657.31 m 290.62 523.87 l S 0.001 w [] 0 d [] 0 d 2.25 w 475.02 657.31 m 475.02 523.87 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 524.95 m 568.3 524.95 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 440.8 m 568.3 440.8 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 342.07 m 568.3 342.07 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 656.23 m 568.4 656.23 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 623.68 m 568.3 623.68 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 524.95 m 568.3 524.95 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 440.8 m 568.3 440.8 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 342.07 m 568.3 342.07 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 214.18 m 568.3 214.18 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 657.31 m 30.07 213.1 l S 0.001 w [] 0 d [] 0 d 2.25 w 92.17 624.76 m 92.17 213.1 l S 0.001 w [] 0 d [] 0 d 2.25 w 198.52 657.31 m 198.52 213.1 l S 0.001 w [] 0 d [] 0 d 2.25 w 290.57 624.76 m 290.57 213.1 l S 0.001 w [] 0 d [] 0 d 2.25 w 474.92 624.76 m 474.92 213.1 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.32 657.31 m 567.32 213.1 l S 0.001 w [] 0 d /F1 10 Tf BT 1 0 0 1 34.05 642.05 Tm (No.)Tj ET /F1 10 Tf BT 1 0 0 1 96.1 642.05 Tm (Standard)Tj ET /F1 10 Tf BT 1 0 0 1 202.5 642.05 Tm (Regulation)Tj ET /F1 10 Tf BT 1 0 0 1 294.6 642.05 Tm (Requirement)Tj ET /F1 10 Tf BT 1 0 0 1 479 642.05 Tm (Timescale for )Tj ET /F1 10 Tf BT 1 0 0 1 479 629.9 Tm (action)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 607.49 Tm (1)Tj ET /F1 12 Tf BT 1 0 0 1 96.15 607.49 Tm (8)Tj ET /F1 12 Tf BT 1 0 0 1 202.5 607.49 Tm (12\(1\)\(a\))Tj ET /F1 12 Tf BT 1 0 0 1 294.55 607.49 Tm (Falls risk assessments must )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 592.91 Tm (be carried out for all those )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 578.33 Tm (identified as at risk in this )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 563.75 Tm (area. This will help minimise )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 549.17 Tm (the risk of harm.)Tj ET /F1 12 Tf BT 1 0 0 1 294.55 531.59 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 478.9 607.49 Tm (30/09/2007)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 508.76 Tm (2)Tj ET /F1 12 Tf BT 1 0 0 1 96.15 508.76 Tm (12)Tj ET /F1 12 Tf BT 1 0 0 1 202.5 508.76 Tm (16\(2\)\(n\))Tj ET /F1 12 Tf BT 1 0 0 1 294.55 508.76 Tm (People must be provided with )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 494.18 Tm (structured activities that are )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 479.6 Tm (specifically focussed on their )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 465.02 Tm (specialist dementia needs.)Tj ET /F1 12 Tf BT 1 0 0 1 294.55 447.44 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 478.9 508.76 Tm (31/10/2007)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 424.61 Tm (3)Tj ET /F1 12 Tf BT 1 0 0 1 96.15 424.61 Tm (28)Tj ET /F1 12 Tf BT 1 0 0 1 202.5 424.61 Tm (18\(1\)\(a\))Tj ET /F1 12 Tf BT 1 0 0 1 294.55 424.61 Tm (Staffing levels must be )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 410.03 Tm (reviewed to ensure they are )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 395.45 Tm (appropriate for the needs of )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 380.87 Tm (the people who live in the )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 366.29 Tm (home.)Tj ET /F1 12 Tf BT 1 0 0 1 294.55 348.71 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 478.9 424.61 Tm (31/10/2007)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 325.88 Tm (4)Tj ET /F1 12 Tf BT 1 0 0 1 96.15 325.88 Tm (38)Tj ET /F1 12 Tf BT 1 0 0 1 202.5 325.88 Tm (23\(1\)\(a\))Tj ET /F1 12 Tf BT 1 0 0 1 294.55 325.88 Tm (The environment of the )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 311.3 Tm (home must be appropriately )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 296.72 Tm (risk assessed by a person )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 282.14 Tm (qualified to do so. This will )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 267.56 Tm (help minimise the risk of )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 252.98 Tm (harm to people who live and )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 238.4 Tm (work there.)Tj ET /F1 12 Tf BT 1 0 0 1 294.55 220.82 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 478.9 325.88 Tm (31/10/2007)Tj ET endstream endobj 17 0 obj<>/ProcSet [/PDF /Text /ImageB /ImageC /ImageI]>>/MediaBox[0 0 595 842]>> endobj 19 0 obj <>stream 0 J 0.98431 0.78824 0.08627 RG 20.58 w 28.35 35.56 m 566.93 35.56 l S 0.001 w /F1 12 Tf 0 0 0 rg BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 30.79 Tm (Care Homes for Older People)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 11 Tf BT 1 0 0 1 477.68 31.8 Tm (Page)Tj ET /F1 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 508.21 31.8 Tm (7)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 11 Tf BT 1 0 0 1 515.2 31.8 Tm ( of )Tj ET /F1 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 533.49 31.8 Tm (8)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 16 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 793.57 Tm (Requirements and recommendations from this inspection)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr 0.99608 0.9451 0.76078 RG 52.74 w 31.2 733.59 m 566.2 733.59 l S 0.001 w [] 0 d 2.25 w 0.99216 0.89804 0.5451 RG 28.99 761.09 m 568.4 761.09 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 762.17 m 30.07 707.22 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.32 762.17 m 567.32 707.22 l S 0.001 w [] 0 d /F1 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 34.05 744.9 Tm (Immediate requirements:)Tj ET 0.99216 0.89804 0.5451 RG 0.001 w 0 Tr /F1 12 Tf BT 1 0 0 1 34.05 727.32 Tm (These are immediate requirements that were set on the day we visited this )Tj ET /F1 12 Tf BT 1 0 0 1 493.86 727.32 Tm (care home. )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 712.74 Tm (The registered person had to meet these within 48 hours.)Tj ET 0.99608 0.9451 0.76078 RG 30.3 w 31.2 688.7 m 91 688.7 l S 0.001 w 30.3 w 93.25 688.7 m 197.4 688.7 l S 0.001 w 30.3 w 199.65 688.7 m 289.5 688.7 l S 0.001 w 30.3 w 291.75 688.7 m 473.9 688.7 l S 0.001 w 30.3 w 476.15 688.7 m 566.2 688.7 l S 0.001 w [] 0 d 2.25 w 0.99216 0.89804 0.5451 RG 28.99 704.97 m 568.4 704.97 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 672.42 m 568.4 672.42 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 706.05 m 30.07 671.35 l S 0.001 w [] 0 d [] 0 d 2.25 w 92.12 706.05 m 92.12 671.35 l S 0.001 w [] 0 d [] 0 d 2.25 w 198.52 706.05 m 198.52 671.35 l S 0.001 w [] 0 d [] 0 d 2.25 w 290.62 706.05 m 290.62 671.35 l S 0.001 w [] 0 d [] 0 d 2.25 w 475.02 706.05 m 475.02 671.35 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.32 706.05 m 567.32 671.35 l S 0.001 w [] 0 d /F1 10 Tf BT 1 0 0 1 34.05 690.8 Tm (No.)Tj ET /F1 10 Tf BT 1 0 0 1 96.1 690.8 Tm (Standard)Tj ET /F1 10 Tf BT 1 0 0 1 202.5 690.8 Tm (Regulation)Tj ET /F1 10 Tf BT 1 0 0 1 294.6 690.8 Tm (Requirement)Tj ET /F1 10 Tf BT 1 0 0 1 479 690.8 Tm (Timescale for )Tj ET /F1 10 Tf BT 1 0 0 1 479 678.65 Tm (action)Tj ET 0.99608 0.9451 0.76078 RG 67.32 w 31.2 617.26 m 566.2 617.26 l S 0.001 w [] 0 d 2.25 w 0.99216 0.89804 0.5451 RG 28.99 652.05 m 568.4 652.05 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 653.13 m 30.07 583.6 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.32 653.13 m 567.32 583.6 l S 0.001 w [] 0 d /F1 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 34.05 635.86 Tm (Statutory requirements)Tj ET 0.99216 0.89804 0.5451 RG 0.001 w 0 Tr /F1 12 Tf BT 1 0 0 1 34.05 618.28 Tm (These requirements set out what the registered person must do to meet the Care )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 603.7 Tm (Standards Act 2000, )Tj ET /F1 12 Tf BT 1 0 0 1 162.09 603.7 Tm (Care Homes Regulations )Tj ET /F1 12 Tf BT 1 0 0 1 314.21 603.7 Tm (2001 and the National Minimum )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 589.12 Tm (Standards. The registered person\(s\) must do this within the timescales we have set.)Tj ET 0.99608 0.9451 0.76078 RG 30.3 w 31.2 565.08 m 91 565.08 l S 0.001 w 30.3 w 93.25 565.08 m 197.4 565.08 l S 0.001 w 30.3 w 199.65 565.08 m 289.5 565.08 l S 0.001 w 30.3 w 291.75 565.08 m 473.9 565.08 l S 0.001 w 30.3 w 476.15 565.08 m 566.2 565.08 l S 0.001 w [] 0 d 2.25 w 0.99216 0.89804 0.5451 RG 28.99 581.35 m 568.4 581.35 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 548.8 m 568.4 548.8 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 582.43 m 30.07 547.73 l S 0.001 w [] 0 d [] 0 d 2.25 w 92.12 582.43 m 92.12 547.73 l S 0.001 w [] 0 d [] 0 d 2.25 w 198.52 582.43 m 198.52 547.73 l S 0.001 w [] 0 d [] 0 d 2.25 w 290.62 582.43 m 290.62 547.73 l S 0.001 w [] 0 d [] 0 d 2.25 w 475.02 582.43 m 475.02 547.73 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.32 582.43 m 567.32 547.73 l S 0.001 w [] 0 d /F1 10 Tf BT 1 0 0 1 34.05 567.18 Tm (No.)Tj ET /F1 10 Tf BT 1 0 0 1 96.1 567.18 Tm (Standard)Tj ET /F1 10 Tf BT 1 0 0 1 202.5 567.18 Tm (Regulation)Tj ET /F1 10 Tf BT 1 0 0 1 294.6 567.18 Tm (Requirement)Tj ET /F1 10 Tf BT 1 0 0 1 479 567.18 Tm (Timescale for )Tj ET /F1 10 Tf BT 1 0 0 1 479 555.03 Tm (action)Tj ET 0.99608 0.9451 0.76078 RG 67.32 w 31.2 493.64 m 566.2 493.64 l S 0.001 w [] 0 d 2.25 w 0.99216 0.89804 0.5451 RG 28.99 528.43 m 568.4 528.43 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 529.51 m 30.07 459.98 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.32 529.51 m 567.32 459.98 l S 0.001 w [] 0 d /F1 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 34.05 512.24 Tm (Recommendations)Tj ET 0.99216 0.89804 0.5451 RG 0.001 w 0 Tr /F1 12 Tf BT 1 0 0 1 34.05 494.66 Tm (These recommendations are taken from the best practice described in the National )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 480.08 Tm (Minimum Standards and the registered person\(s\) should consider them as a way of )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 465.5 Tm (improving their service.)Tj ET 0.99608 0.9451 0.76078 RG 18.15 w 31.2 447.53 m 91.05 447.53 l S 0.001 w 18.15 w 93.3 447.53 m 197.4 447.53 l S 0.001 w 18.15 w 199.65 447.53 m 566.1 447.53 l S 0.001 w 1 1 1 RG 49.74 w 31.2 411.34 m 91.05 411.34 l S 0.001 w 49.74 w 93.3 411.34 m 197.4 411.34 l S 0.001 w 49.74 w 199.65 411.34 m 566.1 411.34 l S 0.001 w 35.16 w 31.2 366.64 m 91.05 366.64 l S 0.001 w 35.16 w 93.3 366.64 m 197.4 366.64 l S 0.001 w 35.16 w 199.65 366.64 m 566.1 366.64 l S 0.001 w [] 0 d 2.25 w 0.99216 0.89804 0.5451 RG 28.99 437.33 m 568.3 437.33 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 385.34 m 568.3 385.34 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 457.73 m 568.3 457.73 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 437.33 m 568.3 437.33 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 385.34 m 568.3 385.34 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 347.93 m 568.3 347.93 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 458.81 m 30.07 346.86 l S 0.001 w [] 0 d [] 0 d 2.25 w 92.17 458.81 m 92.17 346.86 l S 0.001 w [] 0 d [] 0 d 2.25 w 198.52 458.81 m 198.52 346.86 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.22 458.81 m 567.22 346.86 l S 0.001 w [] 0 d /F1 10 Tf BT 1 0 0 1 34.05 443.56 Tm (No.)Tj ET /F1 10 Tf BT 1 0 0 1 96.15 443.56 Tm (Refer to Standard)Tj ET /F1 10 Tf BT 1 0 0 1 202.5 443.56 Tm (Good Practice Recommendations)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 421.15 Tm (1)Tj ET /F1 12 Tf BT 1 0 0 1 96.15 421.15 Tm (7)Tj ET /F1 12 Tf BT 1 0 0 1 202.5 421.15 Tm (Staff should complete the 'nutritional profile' sheet )Tj ET /F1 12 Tf BT 1 0 0 1 202.5 406.57 Tm (consistently. If all of the requested information is required )Tj ET /F1 12 Tf BT 1 0 0 1 202.5 391.99 Tm (then all staff should complete it fully.)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 369.16 Tm (2)Tj ET /F1 12 Tf BT 1 0 0 1 96.15 369.16 Tm (7)Tj ET /F1 12 Tf BT 1 0 0 1 202.5 369.16 Tm (When staff update or amend care plans they should always )Tj ET /F1 12 Tf BT 1 0 0 1 202.5 354.58 Tm (date the amendment so that it is clear when it was made.)Tj ET endstream endobj 18 0 obj<>/ProcSet [/PDF /Text /ImageB /ImageC /ImageI]>>/MediaBox[0 0 595 842]>> endobj 20 0 obj <>stream 0 J 0.98431 0.78824 0.08627 RG 20.58 w 28.35 35.56 m 566.93 35.56 l S 0.001 w /F1 12 Tf 0 0 0 rg BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 30.79 Tm (Care Homes for Older People)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 11 Tf BT 1 0 0 1 477.68 31.8 Tm (Page)Tj ET /F1 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 508.21 31.8 Tm (8)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 11 Tf BT 1 0 0 1 515.2 31.8 Tm ( of )Tj ET /F1 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 533.49 31.8 Tm (8)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 14 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 795.58 Tm (Reader Information)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr 0.99608 0.9451 0.76078 RG 20.58 w 28.35 774.1 m 223.34 774.1 l S 0.001 w 1 1 1 RG 20.58 w 225.59 774.1 m 565 774.1 l S 0.001 w 0.99608 0.9451 0.76078 RG 20.58 w 28.35 751.27 m 223.34 751.27 l S 0.001 w 1 1 1 RG 20.58 w 225.59 751.27 m 565 751.27 l S 0.001 w 0.99608 0.9451 0.76078 RG 20.58 w 28.35 728.44 m 223.34 728.44 l S 0.001 w 1 1 1 RG 20.58 w 225.59 728.44 m 565 728.44 l S 0.001 w 0.99608 0.9451 0.76078 RG 20.58 w 28.35 705.61 m 223.34 705.61 l S 0.001 w 1 1 1 RG 20.58 w 225.59 705.61 m 565 705.61 l S 0.001 w [] 0 d 2.25 w 0.99216 0.89804 0.5451 RG 26.14 762.69 m 567.2 762.69 l S 0.001 w [] 0 d [] 0 d 2.25 w 26.14 739.86 m 567.2 739.86 l S 0.001 w [] 0 d [] 0 d 2.25 w 26.14 717.03 m 567.2 717.03 l S 0.001 w [] 0 d [] 0 d 2.25 w 26.14 785.52 m 567.2 785.52 l S 0.001 w [] 0 d [] 0 d 2.25 w 26.14 762.69 m 567.2 762.69 l S 0.001 w [] 0 d [] 0 d 2.25 w 26.14 739.86 m 567.2 739.86 l S 0.001 w [] 0 d [] 0 d 2.25 w 26.14 717.03 m 567.2 717.03 l S 0.001 w [] 0 d [] 0 d 2.25 w 26.14 694.2 m 567.2 694.2 l S 0.001 w [] 0 d [] 0 d 2.25 w 27.22 786.6 m 27.22 693.12 l S 0.001 w [] 0 d [] 0 d 2.25 w 224.46 786.6 m 224.46 693.12 l S 0.001 w [] 0 d [] 0 d 2.25 w 566.13 786.6 m 566.13 693.12 l S 0.001 w [] 0 d /F1 12 Tf BT 1 0 0 1 31.2 769.33 Tm (Document Purpose:)Tj ET /F1 12 Tf BT 1 0 0 1 228.43 769.33 Tm (Inspection Report)Tj ET /F1 12 Tf BT 1 0 0 1 31.2 746.5 Tm (Author:)Tj ET /F1 12 Tf BT 1 0 0 1 228.43 746.5 Tm (CSCI)Tj ET /F1 12 Tf BT 1 0 0 1 31.2 723.67 Tm (Audience:)Tj ET /F1 12 Tf BT 1 0 0 1 228.43 723.67 Tm (General Public)Tj ET /F1 12 Tf BT 1 0 0 1 31.2 700.84 Tm (Further copies from:)Tj ET /F1 12 Tf BT 1 0 0 1 228.43 700.84 Tm (0870 240 7535)Tj ET /F1 12 Tf BT 1 0 0 1 329.28 700.84 Tm (\(telephone order line\))Tj ET /F1 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 679.89 Tm ()Tj ET 0.99216 0.89804 0.5451 RG 0.001 w 0 Tr /F1 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 665.31 Tm ()Tj ET 0.99216 0.89804 0.5451 RG 0.001 w 0 Tr /F1 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 650.73 Tm ()Tj ET 0.99216 0.89804 0.5451 RG 0.001 w 0 Tr 0.98431 0.78824 0.08627 RG 78.9 w 25.8 608.76 m 563.3 608.76 l S 0.001 w /F1 12 Tf BT 1 0 0 1 34.05 633.15 Tm (Our duty to regulate social care services is set out in the Care Standards Act 2000.)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 618.57 Tm (Copies of the National Minimum Standards )Tj ET /F1 12 Tf BT 1 0 0 1 303.94 618.57 Tm (Care Homes for Older People can be )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 603.99 Tm (found at www.dh.gov.uk or got from The Stationery Office \(TSO\) PO Box 29, St )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 589.41 Tm (Crispins, Duke Street, Norwich, NR3 1GN. Tel: 0870 600 5522. Online ordering from )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 574.83 Tm (the Stationery Office is also available: www.tso.co.uk/bookshop)Tj ET /F1 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 554.25 Tm ()Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 536.67 Tm ()Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 522.09 Tm ()Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 507.51 Tm ()Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr 34.16 w 25.8 487.91 m 563.3 487.91 l S 0.001 w /F1 20 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 482.39 Tm (Helpline:)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 20 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 448.23 Tm (Telephone:)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 20 Tf BT 1 0 0 1 147.95 448.23 Tm (0845 015 0120)Tj ET /F1 20 Tf BT 1 0 0 1 308.99 448.23 Tm (or)Tj ET /F1 20 Tf BT 1 0 0 1 336.71 448.23 Tm (0191 233 3323)Tj ET /F1 20 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 416.57 Tm (Textphone)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 20 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 134.15 416.57 Tm (:)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 20 Tf BT 1 0 0 1 150.27 416.57 Tm (0845 015 2255)Tj ET /F1 20 Tf BT 1 0 0 1 311.31 416.57 Tm (or)Tj ET /F1 20 Tf BT 1 0 0 1 339.03 416.57 Tm (0191 233 3588)Tj ET /F1 20 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 384.91 Tm (Email:)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 20 Tf BT 1 0 0 1 99.55 384.91 Tm (enquiries@csci.gsi.gov.uk)Tj ET /F1 20 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 353.25 Tm (Web:)Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 20 Tf BT 1 0 0 1 100.35 353.25 Tm (www.csci.org.uk)Tj ET /F1 18 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 323.6 Tm ()Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 18 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 294.86 Tm ()Tj ET 0.98431 0.78824 0.08627 RG 0.001 w 0 Tr /F1 12 Tf BT 1 0 0 1 28.35 272.14 Tm (We want people to be able to access this information. If you would like a summary in a )Tj ET /F1 12 Tf BT 1 0 0 1 28.35 254.65 Tm (different format or language please contact our helpline or go to our website.)Tj ET /F1 18 Tf BT 1 0 0 1 28.35 228.62 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 28.35 205.9 Tm (Copyright \()Tj ET /F1 12 Tf BT 1 0 0 1 112.69 205.9 Tm (2009)Tj ET /F1 12 Tf BT 1 0 0 1 143.22 205.9 Tm (\) Commission for Social Care Inspection \(CSCI\). This publication may )Tj ET /F1 12 Tf BT 1 0 0 1 28.35 188.41 Tm (be reproduced in whole or in part, free of charge, in any format or medium provided )Tj ET /F1 12 Tf BT 1 0 0 1 28.35 170.91 Tm (that it is not used for commercial gain. This consent is subject to the material being )Tj ET /F1 12 Tf BT 1 0 0 1 28.35 153.42 Tm (reproduced accurately and on proviso that it is not used in a derogatory manner or )Tj ET /F1 12 Tf BT 1 0 0 1 28.35 135.92 Tm (misleading context. The material should be acknowledged as CSCI copyright, with the )Tj ET /F1 12 Tf BT 1 0 0 1 28.35 118.43 Tm (title and date of publication of the document specified.)Tj ET endstream endobj 21 0 obj<>/ProcSet [/PDF /Text /ImageB /ImageC /ImageI]>>/MediaBox[0 0 595 842]>> endobj 22 0 obj[18 0 R/XYZ 0 809.65 0] endobj 23 0 obj <>stream %!PS-AdobeFont-1.0: Verdana Typeface and data 1996 Microsoft Corporation. All Rights Reserved %%CreationDate: Thu Oct 09 15:25:10 2008 % Converted from TrueType font 'VERDANA.TTF' by ttf2pt1 program % %%EndComments 12 dict begin /FontInfo 9 dict dup begin /version (Version 2.35) readonly def /Notice (Typeface and data 1996 Microsoft Corporation. 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