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122.79 Tm (8)Tj ET /F1 12 Tf BT 1 0 0 1 392.28 122.79 Tm (0)Tj ET /F1 12 Tf BT 1 0 0 1 423.61 122.79 Tm (9)Tj ET /F1 12 Tf BT 1 0 0 1 454.95 122.79 Tm (2)Tj ET /F1 12 Tf BT 1 0 0 1 486.28 122.79 Tm (0)Tj ET /F1 12 Tf BT 1 0 0 1 517.6 122.79 Tm (0)Tj ET /F1 12 Tf BT 1 0 0 1 548.96 122.79 Tm (9)Tj ET endstream endobj 6 0 obj<>/ProcSet [/PDF /Text /ImageB /ImageC /ImageI]/XObject<>>>/MediaBox[0 0 612 792]>> endobj 7 0 obj <>stream 0 J 0.75294 0.75294 0.75294 RG 19.36 w 28.35 20.75 m 583.65 20.75 l S 0.001 w /F1 11 Tf 0 0 0 rg BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 16.38 Tm (Care Homes for Older People)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F1 11 Tf BT 1 0 0 1 491.55 16.38 Tm (Page)Tj ET /F1 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 522.07 16.38 Tm (2)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F1 11 Tf BT 1 0 0 1 529.07 16.38 Tm ( of )Tj ET /F1 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 547.36 16.38 Tm (11)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F1 14 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 768.28 Tm (Information about the care home)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr 0.95294 0.95294 0.95294 RG 20.58 w 31.2 746.8 m 274.61 746.8 l S 0.001 w 1 1 1 RG 20.58 w 276.86 746.8 m 580.25 746.8 l S 0.001 w 0.95294 0.95294 0.95294 RG 90.9 w 31.2 688.81 m 274.61 688.81 l S 0.001 w 1 1 1 RG 90.9 w 276.86 688.81 m 580.25 688.81 l S 0.001 w 0.95294 0.95294 0.95294 RG 20.58 w 31.2 630.82 m 274.61 630.82 l S 0.001 w 1 1 1 RG 20.58 w 276.86 630.82 m 580.25 630.82 l S 0.001 w 0.95294 0.95294 0.95294 RG 20.58 w 31.2 607.99 m 274.61 607.99 l S 0.001 w 1 1 1 RG 20.58 w 276.86 607.99 m 580.25 607.99 l S 0.001 w 0.95294 0.95294 0.95294 RG 20.58 w 31.2 585.16 m 274.61 585.16 l S 0.001 w 1 1 1 RG 20.58 w 276.86 585.16 m 580.25 585.16 l S 0.001 w 0.95294 0.95294 0.95294 RG 20.58 w 31.2 562.33 m 274.61 562.33 l S 0.001 w 1 1 1 RG 20.58 w 276.86 562.33 m 580.25 562.33 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 28.99 735.39 m 582.46 735.39 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 642.23 m 582.46 642.23 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 619.41 m 582.46 619.41 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 596.58 m 582.46 596.58 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 573.74 m 582.46 573.74 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 758.22 m 582.46 758.22 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 735.39 m 582.46 735.39 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 642.23 m 582.46 642.23 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 619.41 m 582.46 619.41 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 596.58 m 582.46 596.58 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 573.74 m 582.46 573.74 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 550.91 m 582.46 550.91 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 759.29 m 30.07 549.84 l S 0.001 w [] 0 d [] 0 d 2.25 w 275.73 759.29 m 275.73 549.84 l S 0.001 w [] 0 d [] 0 d 2.25 w 581.38 759.29 m 581.38 549.84 l S 0.001 w [] 0 d /F1 12 Tf BT 1 0 0 1 34.05 742.03 Tm (Name of care home:)Tj ET /F1 12 Tf BT 1 0 0 1 279.71 742.03 Tm (Bethany Francis House)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 719.2 Tm (Address:)Tj ET /F1 12 Tf BT 1 0 0 1 279.71 719.2 Tm (Bethany Francis House)Tj ET /F1 12 Tf BT 1 0 0 1 279.71 701.62 Tm (106 Cambridge Street )Tj ET /F1 12 Tf BT 1 0 0 1 279.71 684.04 Tm (St Neots)Tj ET /F1 12 Tf BT 1 0 0 1 279.71 666.46 Tm (Cambridgeshire)Tj ET /F1 12 Tf BT 1 0 0 1 279.71 648.88 Tm (PE19 1PL)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 626.05 Tm (Telephone number:)Tj ET /F1 12 Tf BT 1 0 0 1 279.71 626.05 Tm (01480476868)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 603.22 Tm (Fax number:)Tj ET /F1 12 Tf BT 1 0 0 1 279.71 603.22 Tm (01480473799)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 580.39 Tm (Email address:)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 557.56 Tm (Provider web address:)Tj ET /F1 10 Tf BT 1 0 0 1 28.35 521.61 Tm ()Tj ET 0.95294 0.95294 0.95294 RG 20.58 w 31.2 502.13 m 353.25 502.13 l S 0.001 w 1 1 1 RG 20.58 w 355.5 502.13 m 565.9 502.13 l S 0.001 w 0.95294 0.95294 0.95294 RG 20.58 w 31.2 433.64 m 353.25 433.64 l S 0.001 w 1 1 1 RG 20.58 w 355.5 433.64 m 565.9 433.64 l S 0.001 w 0.95294 0.95294 0.95294 RG 20.58 w 31.2 410.8 m 353.25 410.8 l S 0.001 w 1 1 1 RG 20.58 w 355.5 410.8 m 565.9 410.8 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 28.99 490.71 m 568.1 490.71 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 467.88 m 567.8 467.88 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 445.05 m 568.1 445.05 l S 0.001 w [] 0 d [] 0 d 2.25 w 354.37 514.62 m 354.37 489.63 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 422.22 m 568.1 422.22 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 513.54 m 568.1 513.54 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 490.71 m 567.8 490.71 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 467.88 m 568.1 467.88 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 445.05 m 568.1 445.05 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 422.22 m 568.1 422.22 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 399.39 m 568.1 399.39 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 514.62 m 30.07 398.31 l S 0.001 w [] 0 d [] 0 d 2.25 w 354.37 446.13 m 354.37 398.31 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.02 514.62 m 567.02 398.31 l S 0.001 w [] 0 d /F1 12 Tf BT 1 0 0 1 34.05 497.36 Tm (Name of registered provider\(s\):)Tj ET /F1 12 Tf BT 1 0 0 1 358.35 497.36 Tm (ADR Care Homes Ltd)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 474.52 Tm (Name of registered manager \(if applicable\))Tj ET /F1 12 Tf BT 1 0 0 1 34.05 451.7 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 34.05 428.86 Tm (Type of registration:)Tj ET /F1 12 Tf BT 1 0 0 1 358.35 428.86 Tm (care home)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 406.04 Tm (Number of places registered:)Tj ET /F1 12 Tf BT 1 0 0 1 358.35 406.04 Tm (34)Tj ET /F1 10 Tf BT 1 0 0 1 28.35 387.09 Tm ()Tj ET 0.95294 0.95294 0.95294 RG 66.24 w 32.32 343.64 m 564.47 343.64 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 28.99 356.18 m 567.8 356.18 l S 0.001 w [] 0 d [] 0 d 2.25 w 297.24 333.36 m 567.8 333.36 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 379.02 m 567.8 379.02 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 356.18 m 567.8 356.18 l S 0.001 w [] 0 d [] 0 d 2.25 w 297.24 333.36 m 567.8 333.36 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 310.52 m 567.8 310.52 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 380.09 m 30.07 309.45 l S 0.001 w [] 0 d [] 0 d 2.25 w 298.32 357.26 m 298.32 309.45 l S 0.001 w [] 0 d [] 0 d 2.25 w 432.52 334.43 m 432.52 309.45 l S 0.001 w [] 0 d [] 0 d 2.25 w 566.72 380.09 m 566.72 309.45 l S 0.001 w [] 0 d /F1 12 Tf BT 1 0 0 1 34.05 362.83 Tm (Conditions of registration:)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 340 Tm (Category\(ies\) :)Tj ET /F1 12 Tf BT 1 0 0 1 302.3 340 Tm (Number of places \(if applicable\):)Tj ET /F1 12 Tf BT 1 0 0 1 302.3 317.17 Tm (Under 65)Tj ET /F1 12 Tf BT 1 0 0 1 436.5 317.17 Tm (Over 65)Tj ET 1 1 1 RG 20.58 w 31.2 295.73 m 297.25 295.73 l S 0.001 w 20.58 w 299.5 295.73 m 429.25 295.73 l S 0.001 w 20.58 w 431.5 295.73 m 565.9 295.73 l S 0.001 w 35.16 w 31.2 265.61 m 297.25 265.61 l S 0.001 w 35.16 w 299.5 265.61 m 429.25 265.61 l S 0.001 w 35.16 w 431.5 265.61 m 565.9 265.61 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 28.99 284.32 m 568.1 284.32 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 307.15 m 568.1 307.15 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 284.32 m 568.1 284.32 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 246.91 m 568.1 246.91 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 308.23 m 30.07 245.83 l S 0.001 w [] 0 d [] 0 d 2.25 w 298.37 308.23 m 298.37 245.83 l S 0.001 w [] 0 d [] 0 d 2.25 w 430.37 308.23 m 430.37 245.83 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.02 308.23 m 567.02 245.83 l S 0.001 w [] 0 d /F1 12 Tf BT 1 0 0 1 34.05 290.96 Tm (dementia)Tj ET /F1 12 Tf BT 1 0 0 1 302.35 290.96 Tm (34)Tj ET /F1 12 Tf BT 1 0 0 1 434.35 290.96 Tm (0)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 268.14 Tm (old age, not falling within any other )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 253.55 Tm (category)Tj ET /F1 12 Tf BT 1 0 0 1 302.35 268.14 Tm (0)Tj ET /F1 12 Tf BT 1 0 0 1 434.35 268.14 Tm (34)Tj ET 0.95294 0.95294 0.95294 RG 109.98 w 32.32 169.29 m 564.77 169.29 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 28.99 203.71 m 567.8 203.71 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 180.88 m 568.1 180.88 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 226.54 m 567.8 226.54 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 203.71 m 568.1 203.71 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 180.88 m 568.1 180.88 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 114.31 m 568.1 114.31 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 227.61 m 30.07 113.23 l S 0.001 w [] 0 d [] 0 d 2.25 w 566.72 227.61 m 566.72 113.23 l S 0.001 w [] 0 d /F1 12 Tf BT 1 0 0 1 34.05 210.35 Tm (Conditions of registration:)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 187.52 Tm (The maximum number of service users who can be accommodated is 34)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 164.69 Tm (The registered person may provide the following categories of service only: Care Home )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 150.11 Tm (only - Code PC to service users of the following gender: Either whose primary care )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 135.53 Tm (needs on admission to the home are within the following categories: Old age, not )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 120.95 Tm (falling within any other category - Code OP Dementia - Code DE)Tj ET 0.95294 0.95294 0.95294 RG 20.58 w 31.2 99.51 m 315.25 99.51 l S 0.001 w 1 1 1 RG 20.58 w 317.5 99.51 m 346.55 99.51 l S 0.001 w 20.58 w 348.8 99.51 m 377.9 99.51 l S 0.001 w 20.58 w 380.15 99.51 m 409.2 99.51 l S 0.001 w 20.58 w 411.45 99.51 m 440.55 99.51 l S 0.001 w 20.58 w 442.8 99.51 m 471.9 99.51 l S 0.001 w 20.58 w 474.15 99.51 m 503.2 99.51 l S 0.001 w 20.58 w 505.45 99.51 m 534.55 99.51 l S 0.001 w 20.58 w 536.8 99.51 m 565.9 99.51 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 28.99 110.93 m 568.1 110.93 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 88.1 m 568.1 88.1 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 112.01 m 30.07 87.02 l S 0.001 w [] 0 d [] 0 d 2.25 w 316.37 112.01 m 316.37 87.02 l S 0.001 w [] 0 d [] 0 d 2.25 w 347.67 112.01 m 347.67 87.02 l S 0.001 w [] 0 d [] 0 d 2.25 w 379.02 112.01 m 379.02 87.02 l S 0.001 w [] 0 d [] 0 d 2.25 w 410.32 112.01 m 410.32 87.02 l S 0.001 w [] 0 d [] 0 d 2.25 w 441.67 112.01 m 441.67 87.02 l S 0.001 w [] 0 d [] 0 d 2.25 w 473.02 112.01 m 473.02 87.02 l S 0.001 w [] 0 d [] 0 d 2.25 w 504.32 112.01 m 504.32 87.02 l S 0.001 w [] 0 d [] 0 d 2.25 w 535.67 112.01 m 535.67 87.02 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.02 112.01 m 567.02 87.02 l S 0.001 w [] 0 d /F1 12 Tf BT 1 0 0 1 34.05 94.75 Tm (Date of last inspection)Tj ET /F1 12 Tf BT 1 0 0 1 328.2 94.75 Tm (0)Tj ET /F1 12 Tf BT 1 0 0 1 359.53 94.75 Tm (2)Tj ET /F1 12 Tf BT 1 0 0 1 390.86 94.75 Tm (0)Tj ET /F1 12 Tf BT 1 0 0 1 422.18 94.75 Tm (7)Tj ET /F1 12 Tf BT 1 0 0 1 453.53 94.75 Tm (2)Tj ET /F1 12 Tf BT 1 0 0 1 484.86 94.75 Tm (0)Tj ET /F1 12 Tf BT 1 0 0 1 516.18 94.75 Tm (0)Tj ET /F1 12 Tf BT 1 0 0 1 547.53 94.75 Tm (9)Tj ET endstream endobj 8 0 obj<>/ProcSet [/PDF /Text /ImageB /ImageC /ImageI]>>/MediaBox[0 0 612 792]>> endobj 9 0 obj <>stream 0 J 0.75294 0.75294 0.75294 RG 19.36 w 28.35 20.75 m 583.65 20.75 l S 0.001 w /F1 11 Tf 0 0 0 rg BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 16.38 Tm (Care Homes for Older People)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F1 11 Tf BT 1 0 0 1 491.55 16.38 Tm (Page)Tj ET /F1 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 522.07 16.38 Tm (3)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F1 11 Tf BT 1 0 0 1 529.07 16.38 Tm ( of )Tj ET /F1 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 547.36 16.38 Tm (11)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr 0.95294 0.95294 0.95294 RG 17 w 31.2 776.72 m 565.9 776.72 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 28.99 767.1 m 568.1 767.1 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 768.18 m 30.07 304.77 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.02 768.18 m 567.02 304.77 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 786.35 m 568.1 786.35 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 767.1 m 568.1 767.1 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 305.85 m 568.1 305.85 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 787.43 m 30.07 766.02 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.02 787.43 m 567.02 766.02 l S 0.001 w [] 0 d /F1 12 Tf BT 1 0 0 1 35.5 773.16 Tm (Brief description of the )Tj ET /F1 12 Tf BT 1 0 0 1 177.31 773.16 Tm (care home)Tj ET /F1 12 Tf BT 1 0 0 1 35.5 753.91 Tm (This home was sold in October 2008 to ADR care homes, who bought it as an ongoing )Tj ET /F1 12 Tf BT 1 0 0 1 35.5 736.91 Tm (buisness. They own several other homes. They inherited the current manager and care )Tj ET /F1 12 Tf BT 1 0 0 1 35.5 719.91 Tm (staff and have implemented a number of changes including a major refurbishment of )Tj ET /F1 12 Tf BT 1 0 0 1 35.5 702.91 Tm (the property. This was the first key inspection to a newly registered service.)Tj ET /F1 12 Tf BT 1 0 0 1 35.5 685.91 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 35.5 668.91 Tm (Bethany Francis House is a listed building, set back from the main St Neots to )Tj ET /F1 12 Tf BT 1 0 0 1 35.5 651.91 Tm (Cambridge road. It has large extensive gardens. It is a victorian property which has )Tj ET /F1 12 Tf BT 1 0 0 1 35.5 634.91 Tm (been extended and provides spacious accommodation on two floors.)Tj ET /F1 12 Tf BT 1 0 0 1 35.5 617.91 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 35.5 600.91 Tm (The upper floor is accessed by a wide sweeping stair case at each end of the house. )Tj ET /F1 12 Tf BT 1 0 0 1 35.5 583.91 Tm (There is a lift available. The home can accommodate up to 34 people who fall into the )Tj ET /F1 12 Tf BT 1 0 0 1 35.5 566.91 Tm (category of older people, with or without dementia. There are three double rooms and )Tj ET /F1 12 Tf BT 1 0 0 1 35.5 549.91 Tm (28 single rooms. 21 have en suite facilities. The first floor has two bathrooms with )Tj ET /F1 12 Tf BT 1 0 0 1 35.5 532.91 Tm (hoists and toilets and two individual toilets and one shower room.)Tj ET /F1 12 Tf BT 1 0 0 1 35.5 515.91 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 35.5 498.92 Tm (There are attractive gardens and a number of the residents help with the garden. They )Tj ET /F1 12 Tf BT 1 0 0 1 35.5 481.92 Tm (have hanging baskets and raised flower beds. The grounds are enclosed and their are )Tj ET /F1 12 Tf BT 1 0 0 1 35.5 464.92 Tm (suitable seating areas.)Tj ET /F1 12 Tf BT 1 0 0 1 35.5 447.92 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 35.5 430.92 Tm (The home is situated just a few minutes walk from the market town of St Neots where )Tj ET /F1 12 Tf BT 1 0 0 1 35.5 413.92 Tm (a range of shops and leisure facilties can be accessed. It is close to public transport; )Tj ET /F1 12 Tf BT 1 0 0 1 35.5 396.92 Tm (the railway station and bus routes.)Tj ET /F1 12 Tf BT 1 0 0 1 35.5 379.92 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 35.5 362.92 Tm (A copy of the homes statement of purpose and service user guide are made available )Tj ET /F1 12 Tf BT 1 0 0 1 35.5 345.92 Tm (by the home. The current inspection report is available in the hallway. The current fees )Tj ET /F1 12 Tf BT 1 0 0 1 35.5 328.92 Tm (for the service are 358.00 to 550.00 a week. There are additional charges for items of )Tj ET /F1 12 Tf BT 1 0 0 1 35.5 311.92 Tm (personal items. )Tj ET endstream endobj 10 0 obj<>/ProcSet [/PDF /Text /ImageB /ImageC /ImageI]>>/MediaBox[0 0 612 792]>> endobj 11 0 obj <>stream 0 J 0.75294 0.75294 0.75294 RG 19.36 w 28.35 20.75 m 583.65 20.75 l S 0.001 w /F1 11 Tf 0 0 0 rg BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 16.38 Tm (Care Homes for Older People)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F1 11 Tf BT 1 0 0 1 491.55 16.38 Tm (Page)Tj ET /F1 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 522.07 16.38 Tm (4)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F1 11 Tf BT 1 0 0 1 529.07 16.38 Tm ( of )Tj ET /F1 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 547.36 16.38 Tm (11)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F1 14 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 745.27 Tm (What we found:)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr 1 1 1 RG 691.53 w 31.2 389.44 m 580.26 389.44 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 28.99 736.33 m 582.46 736.33 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 42.55 m 582.46 42.55 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 737.41 m 30.07 41.47 l S 0.001 w [] 0 d [] 0 d 2.25 w 581.38 737.41 m 581.38 41.47 l S 0.001 w [] 0 d /F1 12 Tf BT 1 0 0 1 34.05 720.15 Tm (We, The Care Quality Commission \(CQC\) carried out a random inspection on the 28 )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 705.57 Tm (September 2009 at 10:30. The purpose of this visit was to follow up requirements made )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 690.98 Tm (at the last random inspection on the 11 August 2009. Some of these requirements had )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 676.41 Tm (been carried forward from an earlier random inspection on the 2nd July 2009. We did not )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 661.83 Tm (look at medication requirements which were made at the last inspection. These will be )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 647.24 Tm (followed up by the pharmacy inspector at a later date. The home was under new )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 632.66 Tm (ownership and they had just appointed a new manager at the time of the first random )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 618.09 Tm (inspection. We agreed we would give them time to meet the new requirements and to get )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 603.51 Tm (their record keeping in order. After the second random inspection we found some )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 588.92 Tm (continued breeches of regulation and issued the home with a warning letter and told )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 574.34 Tm (them to forward us an improvement plan by the 17 September 2009. This was forwarded )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 559.77 Tm (to us within the specified time and stated what actions they would take to meet the )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 545.18 Tm (requirements. They did not include timescales which we require.)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 530.6 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 34.05 516.03 Tm (During the inspection we met with the manager and the registered provider Mrs Rudd. )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 501.45 Tm (We looked at staff records, 4 for staff who had been employed since the last random )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 486.86 Tm (inspection. These were mainly satisfactory and provided us with evidence that the home )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 472.29 Tm (had improved their recruitment practices. Staff were only employed after the home had )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 457.7 Tm (received a protection of vulnerable adults \(POVA 1st check.\) The home must take note of )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 443.13 Tm (the information on the POVA 1st check and not employ staff where requested not to until )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 428.55 Tm (further information is received. There were two satisfactory written references on the )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 413.96 Tm (staff files looked at. On all the files looked at criminal record checks had been applied for )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 399.39 Tm (but not received.)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 384.8 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 34.05 370.23 Tm (Written job references were in place on staff files and the manager had followed )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 355.64 Tm (references up with a telephone call to check there authenticity. On one staff file two )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 341.07 Tm (personal references were given and the reason for this had been explored at interview. )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 326.48 Tm (We would expect to see at least one professional reference and where this cannot be )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 311.9 Tm (obtained from employment it should be sought from a professional person. Another )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 297.33 Tm (application form only included one referee although there were two references on file.)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 282.74 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 34.05 268.17 Tm (The home are required to keep a copy of their staffing rotas for a period of three years. )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 253.59 Tm (At the last inspection previous staffing rotas could not be produced and a requirement )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 239.01 Tm (was made. At this inspection the rotas were available and produced in triplicate. The )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 224.43 Tm (rotas did not make it clear who was working on a particular day and in what capacity. All )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 209.85 Tm (staff employed are put on one rota, some are care staff, some are domestic staff, some )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 195.26 Tm (have duel roles and we were unable to see from looking at the rota how many staff were )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 180.68 Tm (on duty specifically to meet the care needs of the residents. This made it difficult to )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 166.1 Tm (establish if staff on an induction period were appropriately supervised and supernumerary )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 151.52 Tm (to the rota.)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 136.95 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 34.05 122.36 Tm (We asked how many staff were on shift and were told it depended on the number of )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 107.79 Tm (occupants but generally there were four care staff on in the morning and three full time )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 93.21 Tm (and one part time staff member in the afternoon. The half shift covered the busiest part )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 78.63 Tm (of the afternoon. The deputy manager was included in this number but was given one )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 64.04 Tm (administration day. There are two night staff. The manager is supernumerary to the rota. )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 49.47 Tm (The manager stated there was an activity person who works twenty hours a week. One )Tj ET endstream endobj 12 0 obj<>/ProcSet [/PDF /Text /ImageB /ImageC /ImageI]>>/MediaBox[0 0 612 792]>> endobj 13 0 obj <>stream 0 J 0.75294 0.75294 0.75294 RG 19.36 w 28.35 20.75 m 583.65 20.75 l S 0.001 w /F1 11 Tf 0 0 0 rg BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 16.38 Tm (Care Homes for Older People)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F1 11 Tf BT 1 0 0 1 491.55 16.38 Tm (Page)Tj ET /F1 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 522.07 16.38 Tm (5)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F1 11 Tf BT 1 0 0 1 529.07 16.38 Tm ( of )Tj ET /F1 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 547.36 16.38 Tm (11)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr 1 1 1 RG 741.55 w 31.2 414.45 m 580.26 414.45 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 28.99 786.35 m 582.46 786.35 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 42.55 m 582.46 42.55 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 787.43 m 30.07 41.47 l S 0.001 w [] 0 d [] 0 d 2.25 w 581.38 787.43 m 581.38 41.47 l S 0.001 w [] 0 d /F1 12 Tf BT 1 0 0 1 31.8 775.41 Tm (cook and a kitchen assistant working at peak times 4-6 pm and an additional person in )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 760.84 Tm (the morning because the home had now started offering a cooked breakfast if residents )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 746.26 Tm (want it. There is domestic support, a laundry person and a cleaner who works seven days )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 731.67 Tm (a week. The home has a gardener and have just filled the maintenance position of 15 )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 717.09 Tm (hours. The home have improved their induction process and all staff are now completing )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 702.52 Tm (a skills for care induction. Staff keep their induction books so we were not able to see )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 687.93 Tm (these. On employment staff complete a lot of the mandatory training through watching a )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 673.35 Tm (series of videos. We asked how the home ensure that staff have understood the )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 658.78 Tm (information and are able to put it in to practice. The manager stated that questionnaires )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 644.2 Tm (are completed to test staffs knowledge and understanding. We would expect to see this )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 629.61 Tm (information on staffs files.)Tj ET /F1 12 Tf BT 1 0 0 1 31.8 615.03 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 31.8 600.46 Tm (We looked at the staff files for the manager and the deputy manager, both had initially )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 585.88 Tm (been recruited to different posts. The manager had first applied for an assistant )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 571.29 Tm (managers post at Hill House, owned by the same providers. The deputy manager had )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 556.72 Tm (first applied for a post of senior carer. Both had since been promoted to the positions )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 542.14 Tm (they now hold. Neither of them had an up to date job description or contract or evidence )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 527.55 Tm (of interview for the job applied for. The provider stated that the deputy manager would )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 512.97 Tm (share responsibility for staff supervision. This is currently done by the manager. We )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 498.39 Tm (would expect the deputy manager to complete training which is relevant and specific to )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 483.82 Tm (their role. The manager had completed training in supervision of staff. The provider )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 469.23 Tm (stated that they would soon be completing annual staff appraisals. The staff supervision )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 454.65 Tm (matrix was seen and staff supervision was being provided at regular intervals.)Tj ET /F1 12 Tf BT 1 0 0 1 31.8 440.08 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 31.8 425.49 Tm (We saw evidence of resident, relative and staff meetings. The manager stated that )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 410.92 Tm (she/he had just completed a quality assurance review and questionnaires had been )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 396.33 Tm (circulated to people using the service and their families. We did not ask to see this.)Tj ET /F1 12 Tf BT 1 0 0 1 31.8 381.76 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 31.8 367.17 Tm (We asked to see the complaints record. None have been recorded since the last random )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 352.6 Tm (inspection, but the home have received a number of compliments about the service )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 338.02 Tm (provided. There have been two safeguarding issues, one has been discussed under local )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 323.43 Tm (safeguarding procedures, within a multidisciplinary team. The other the home followed )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 308.86 Tm (their own internal disciplinary procedures and informed outside agencies.)Tj ET /F1 12 Tf BT 1 0 0 1 31.8 294.27 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 31.8 279.7 Tm (We made a requirement at the last key inspection in January 2009 stating that the home )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 265.11 Tm (must assess the risks from uncovered radiators and hot water, exceeding 43 degrees and )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 250.54 Tm (to make these areas safe. The home have put in place a risk assessment and are in the )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 235.96 Tm (process of getting quotes for radiator covers which would remove the risk altogether, )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 221.38 Tm (given that the covers were fitted properly. Most of the hand basins have individually )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 206.79 Tm (thermostatically controlled valves but a few still do not. We looked at the environment in )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 192.21 Tm (relation to the risk of hot water and uncovered radiators. The risk assessment stated that )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 177.63 Tm (beds and chairs would be away from uncovered radiators. This was true in four out of the )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 163.05 Tm (five bedrooms we inspected. In one room a chair was against the radiator. The risk )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 148.48 Tm (assessment stated water temperatures would be tested weekly and if the temperature )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 133.9 Tm (exceeded 43 degrees a hot water sign would be in place. We checked the toilets and )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 119.32 Tm (bathrooms and found the hot water temperatures to be 43 degrees or less. In one )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 104.74 Tm (upstairs toilet the temperature of the water exceeded 50 degrees and there was no )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 90.15 Tm (warning sign in place. We noted that bathrooms and toilets were being used as storage )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 75.57 Tm (areas which is unacceptable and one of the two bathrooms down stairs could not be used. )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 60.99 Tm (One bathroom upstairs had the bath panel removed, peeling window frames, scuffed door )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 46.42 Tm (loose carpet tiles and personal toiletries left on the side rather than being locked away. )Tj ET endstream endobj 14 0 obj<>/ProcSet [/PDF /Text /ImageB /ImageC /ImageI]>>/MediaBox[0 0 612 792]>> endobj 15 0 obj <>stream 0 J 0.75294 0.75294 0.75294 RG 19.36 w 28.35 20.75 m 583.65 20.75 l S 0.001 w /F1 11 Tf 0 0 0 rg BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 16.38 Tm (Care Homes for Older People)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F1 11 Tf BT 1 0 0 1 491.55 16.38 Tm (Page)Tj ET /F1 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 522.07 16.38 Tm (6)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F1 11 Tf BT 1 0 0 1 529.07 16.38 Tm ( of )Tj ET /F1 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 547.36 16.38 Tm (11)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr 1 1 1 RG 75.9 w 31.2 747.28 m 580.26 747.28 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 28.99 786.35 m 582.46 786.35 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 708.2 m 582.46 708.2 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 787.43 m 30.07 707.12 l S 0.001 w [] 0 d [] 0 d 2.25 w 581.38 787.43 m 581.38 707.12 l S 0.001 w [] 0 d /F1 12 Tf BT 1 0 0 1 31.8 775.41 Tm (One bedroom smelt strongly of urine. All other areas of the home were free from clutter )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 760.84 Tm (and were cleaned to a high standard. No outstanding maintenance or hazards to safety )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 746.26 Tm (were identified. The gardens were beautifully maintained.)Tj ET /F1 12 Tf BT 1 0 0 1 31.8 731.67 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 31.8 717.09 Tm ()Tj ET /F1 14 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 690.13 Tm (What the care home)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F1 14 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 175.95 690.13 Tm (does well:)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr 1 1 1 RG 283.02 w 31.2 537.43 m 580.26 537.43 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 28.99 680.07 m 582.46 680.07 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 394.8 m 582.46 394.8 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 681.14 m 30.07 393.72 l S 0.001 w [] 0 d [] 0 d 2.25 w 581.38 681.14 m 581.38 393.72 l S 0.001 w [] 0 d /F1 12 Tf BT 1 0 0 1 34.05 663.88 Tm (Since the last inspection the home have employed an activities co-ordinator, who will )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 649.3 Tm (work for twenty hours a week. There are planned social activities throughout the week. )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 634.72 Tm (There were different activities displayed around the home. Examples were sing along, )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 620.14 Tm (memory games, getting to know you and looking at what peoples occupations used to be. )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 605.56 Tm (A quiz was taking place in the afternoon provided by a volunteer and there was a steady )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 590.98 Tm (stream of visitors. We spoke to a number of relatives and visitors at the home and they )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 576.4 Tm (were satisfied with the home. One relative said they spent time at the home every day )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 561.82 Tm (and felt the home were able to meet their relatives needs. Another resident said they )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 547.24 Tm (liked the food and had just had their nails manicured. Another resident told us about their )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 532.66 Tm (previous employment and how they fill their time now. They gave us a good description )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 518.08 Tm (of daily life at the home and the range of activities. Another resident stated that the )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 503.5 Tm (home was good, but they chose not to join in with social activities.)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 488.92 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 34.05 474.34 Tm (The home was very well maintained, cleaned to a high standard and had a warm, )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 459.76 Tm (inclusive atmosphere. The managers presence is clearly visible and a deputy manager )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 445.18 Tm (has been appointed. The manager is being supported by the provider and agreed action )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 430.6 Tm (plans are produced. We felt that the home is moving forward and is being run in the )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 416.02 Tm (interest and in consultation with the residents and their families.)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 401.44 Tm ()Tj ET /F1 14 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 374.48 Tm (What they could do better:)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr 1 1 1 RG 321.86 w 31.2 203.48 m 580.26 203.48 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 28.99 365.54 m 582.46 365.54 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 41.42 m 582.46 41.42 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 366.61 m 30.07 40.35 l S 0.001 w [] 0 d [] 0 d 2.25 w 581.38 366.61 m 581.38 40.35 l S 0.001 w [] 0 d /F1 12 Tf BT 1 0 0 1 34.05 349.35 Tm (We noted that staff recruitment practices had improved but felt that this was an area )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 334.77 Tm (which was still poor and potentially compromised by difficulties recruiting and retaining )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 320.19 Tm (staff. The provider told us that this was a hugh challenge for the home. Staffing levels )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 305.61 Tm (must be maintained given the frailty and levels of dependency of residents, many of )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 291.03 Tm (whom have dementia. The home is very beautiful but because of its layout it makes )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 276.45 Tm (supervision of residents more difficult as there are a number of lounges and sitting areas.)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 261.87 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 34.05 247.29 Tm (Record keeping is still poor. Examples included the staffing rotas which did not give us )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 232.71 Tm (enough information about who is working and in what capacity. It was difficult to see if )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 218.13 Tm (staff were on induction period, care or domestic duties. The manager had recorded staff )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 203.55 Tm (start dates, shadow shifts and dates for working on their own. These dates did not tally. )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 188.97 Tm (We have made a requirement about this)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 174.39 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 34.05 159.81 Tm (We were concerned that staff did not have criminal records checks, particularly in one )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 145.23 Tm (instance where the POVA 1st was unsatisfactory. The manager agreed to wait for staffs )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 130.65 Tm (CRB's in future The manager was recruited to her position without a CRB in place, )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 116.07 Tm (although the POVA 1st was clear. Staff do not have contracts, or job descriptions and it )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 101.49 Tm (was not easy to audit if staff have sufficient skills to carry out their job where there are )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 86.91 Tm (no job descriptions. Staffs competency is still not sufficiently tested, particularly when )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 72.33 Tm (staff complete a lot of training by watching videos. How does this learning then relate to )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 57.75 Tm (practice? Staff induction has improved, but the home have not yet introduced staff )Tj ET endstream endobj 16 0 obj<>/ProcSet [/PDF /Text /ImageB /ImageC /ImageI]>>/MediaBox[0 0 612 792]>> endobj 17 0 obj <>stream 0 J 0.75294 0.75294 0.75294 RG 19.36 w 28.35 20.75 m 583.65 20.75 l S 0.001 w /F1 11 Tf 0 0 0 rg BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 16.38 Tm (Care Homes for Older People)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F1 11 Tf BT 1 0 0 1 491.55 16.38 Tm (Page)Tj ET /F1 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 522.07 16.38 Tm (7)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F1 11 Tf BT 1 0 0 1 529.07 16.38 Tm ( of )Tj ET /F1 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 547.36 16.38 Tm (11)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr 1 1 1 RG 46.74 w 31.2 761.85 m 580.26 761.85 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 28.99 786.35 m 582.46 786.35 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 737.36 m 582.46 737.36 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 787.43 m 30.07 736.28 l S 0.001 w [] 0 d [] 0 d 2.25 w 581.38 787.43 m 581.38 736.28 l S 0.001 w [] 0 d /F1 12 Tf BT 1 0 0 1 31.8 775.41 Tm (appraisals and it is not clear if staff have a full appreciation of their roles, as some staff )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 760.84 Tm (have duel roles. The home do not use agency staff which means that staff are familiar )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 746.26 Tm (with residents needs.)Tj ET /F1 12 Tf BT 1 0 0 1 28.35 721.3 Tm (If you want to know what action the person responsible for this care home)Tj ET /F1 12 Tf BT 1 0 0 1 483.55 721.3 Tm (is taking )Tj ET /F1 12 Tf BT 1 0 0 1 28.35 705.3 Tm (following this report, you can contact them using the details set out on page 2.)Tj ET endstream endobj 18 0 obj<>/ProcSet [/PDF /Text /ImageB /ImageC /ImageI]>>/MediaBox[0 0 612 792]>> endobj 20 0 obj <>stream 0 J 0.75294 0.75294 0.75294 RG 19.36 w 28.35 20.75 m 583.65 20.75 l S 0.001 w /F1 11 Tf 0 0 0 rg BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 16.38 Tm (Care Homes for Older People)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F1 11 Tf BT 1 0 0 1 491.55 16.38 Tm (Page)Tj ET /F1 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 522.07 16.38 Tm (8)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F1 11 Tf BT 1 0 0 1 529.07 16.38 Tm ( of )Tj ET /F1 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 547.36 16.38 Tm (11)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr 0.95294 0.95294 0.95294 RG 36.25 w 29.47 752.7 m 564.97 752.7 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 26.14 753.83 m 568.3 753.83 l S 0.001 w [] 0 d [] 0 d 2.25 w 26.14 773.08 m 568.3 773.08 l S 0.001 w [] 0 d [] 0 d 2.25 w 26.14 753.83 m 568.3 753.83 l S 0.001 w [] 0 d [] 0 d 2.25 w 26.14 734.58 m 568.3 734.58 l S 0.001 w [] 0 d [] 0 d 2.25 w 27.22 774.15 m 27.22 733.5 l S 0.001 w [] 0 d [] 0 d 2.25 w 423.22 754.9 m 423.22 733.5 l S 0.001 w [] 0 d [] 0 d 2.25 w 468.22 754.9 m 468.22 733.5 l S 0.001 w [] 0 d [] 0 d 2.25 w 495.22 754.9 m 495.22 733.5 l S 0.001 w [] 0 d [] 0 d 2.25 w 540.22 754.9 m 540.22 733.5 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.22 774.15 m 567.22 733.5 l S 0.001 w [] 0 d /F1 12 Tf BT 1 0 0 1 33.75 759.89 Tm (Are there any outstanding requirements from the last inspection?)Tj ET /F1 12 Tf BT 1 0 0 1 429.75 740.64 Tm (Yes)Tj ET /F2 12 Tf BT 1 0 0 1 476.37 742.58 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 501.75 740.64 Tm (No)Tj ET /F2 12 Tf BT 1 0 0 1 548.37 742.58 Tm (5)Tj ET 0.95294 0.95294 0.95294 RG 124.56 w 32.32 615.67 m 564.97 615.67 l S 0.001 w 1 1 1 RG 20.58 w 31.2 564.8 m 91.05 564.8 l S 0.001 w 20.58 w 93.3 564.8 m 197.4 564.8 l S 0.001 w 20.58 w 199.65 564.8 m 289.45 564.8 l S 0.001 w 20.58 w 291.7 564.8 m 473.8 564.8 l S 0.001 w 20.58 w 476.05 564.8 m 566.1 564.8 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 30.07 577.3 m 30.07 552.31 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.22 577.3 m 567.22 552.31 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 608.77 m 568.4 608.77 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 576.22 m 568.3 576.22 l S 0.001 w [] 0 d [] 0 d 2.25 w 92.17 577.3 m 92.17 552.31 l S 0.001 w [] 0 d [] 0 d 2.25 w 198.52 577.3 m 198.52 552.31 l S 0.001 w [] 0 d [] 0 d 2.25 w 290.57 577.3 m 290.57 552.31 l S 0.001 w [] 0 d [] 0 d 2.25 w 474.92 577.3 m 474.92 552.31 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 680.2 m 568.4 680.2 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 608.77 m 568.4 608.77 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 576.22 m 568.4 576.22 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 553.39 m 568.3 553.39 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 681.28 m 30.07 575.14 l S 0.001 w [] 0 d [] 0 d 2.25 w 92.12 609.85 m 92.12 575.14 l S 0.001 w [] 0 d [] 0 d 2.25 w 198.52 609.85 m 198.52 575.14 l S 0.001 w [] 0 d [] 0 d 2.25 w 290.62 609.85 m 290.62 575.14 l S 0.001 w [] 0 d [] 0 d 2.25 w 475.02 609.85 m 475.02 575.14 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.32 681.28 m 567.32 575.14 l S 0.001 w [] 0 d /F1 16 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 662.99 Tm (Outstanding statutory requirements)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F1 12 Tf BT 1 0 0 1 34.05 644.58 Tm (These are requirements that were set at the previous inspection, but have still not )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 629.99 Tm (been met.)Tj ET /F1 12 Tf BT 1 0 0 1 95.57 629.99 Tm ( )Tj ET /F1 12 Tf BT 1 0 0 1 104.02 629.99 Tm (They say what the registered person had to do to meet the Care Standards )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 615.41 Tm (Act 2000, )Tj ET /F1 12 Tf BT 1 0 0 1 96.58 615.41 Tm ( Regulations 2001 and the National Minimum Standards.)Tj ET /F1 10 Tf BT 1 0 0 1 31.2 597.59 Tm (No.)Tj ET /F1 10 Tf BT 1 0 0 1 96.1 594.59 Tm (Standard)Tj ET /F1 10 Tf BT 1 0 0 1 202.5 594.59 Tm (Regulation)Tj ET /F1 10 Tf BT 1 0 0 1 294.6 594.59 Tm (Requirement)Tj ET /F1 10 Tf BT 1 0 0 1 479 594.59 Tm (Timescale for )Tj ET /F1 10 Tf BT 1 0 0 1 479 582.45 Tm (action)Tj ET endstream endobj 21 0 obj<>/ProcSet [/PDF /Text /ImageB /ImageC /ImageI]>>/MediaBox[0 0 612 792]>> endobj 22 0 obj <>stream 0 J 0.75294 0.75294 0.75294 RG 19.36 w 28.35 20.75 m 583.65 20.75 l S 0.001 w /F1 11 Tf 0 0 0 rg BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 16.38 Tm (Care Homes for Older People)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F1 11 Tf BT 1 0 0 1 491.55 16.38 Tm (Page)Tj ET /F1 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 522.07 16.38 Tm (9)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F1 11 Tf BT 1 0 0 1 529.07 16.38 Tm ( of )Tj ET /F1 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 547.36 16.38 Tm (11)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F1 16 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 770.27 Tm (Requirements and recommendations from this inspection:)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F1 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 754.85 Tm ()Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr 0.95294 0.95294 0.95294 RG 108.12 w 32.32 692.47 m 564.97 692.47 l S 0.001 w 1 1 1 RG 20.58 w 31.2 649.83 m 91.05 649.83 l S 0.001 w 20.58 w 93.3 649.83 m 197.4 649.83 l S 0.001 w 20.58 w 199.65 649.83 m 289.45 649.83 l S 0.001 w 20.58 w 291.7 649.83 m 473.8 649.83 l S 0.001 w 20.58 w 476.05 649.83 m 566.1 649.83 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 30.07 662.32 m 30.07 637.34 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.22 662.32 m 567.22 637.34 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 693.79 m 568.4 693.79 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 661.24 m 568.3 661.24 l S 0.001 w [] 0 d [] 0 d 2.25 w 92.17 662.32 m 92.17 637.34 l S 0.001 w [] 0 d [] 0 d 2.25 w 198.52 662.32 m 198.52 637.34 l S 0.001 w [] 0 d [] 0 d 2.25 w 290.57 662.32 m 290.57 637.34 l S 0.001 w [] 0 d [] 0 d 2.25 w 474.92 662.32 m 474.92 637.34 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 748.78 m 568.4 748.78 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 693.79 m 568.4 693.79 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 661.24 m 568.4 661.24 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 638.41 m 568.3 638.41 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 749.86 m 30.07 660.17 l S 0.001 w [] 0 d [] 0 d 2.25 w 92.12 694.87 m 92.12 660.17 l S 0.001 w [] 0 d [] 0 d 2.25 w 198.52 694.87 m 198.52 660.17 l S 0.001 w [] 0 d [] 0 d 2.25 w 290.62 694.87 m 290.62 660.17 l S 0.001 w [] 0 d [] 0 d 2.25 w 475.02 694.87 m 475.02 660.17 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.32 749.86 m 567.32 660.17 l S 0.001 w [] 0 d /F1 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 34.05 732.6 Tm (Immediate requirements:)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F1 12 Tf BT 1 0 0 1 34.05 715.02 Tm (These are immediate requirements that were set on the day we visited this care home. )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 700.44 Tm (The registered person had to meet these within 48 hours.)Tj ET /F1 10 Tf BT 1 0 0 1 31.2 682.62 Tm (No.)Tj ET /F1 10 Tf BT 1 0 0 1 96.1 679.62 Tm (Standard)Tj ET /F1 10 Tf BT 1 0 0 1 202.5 679.62 Tm (Regulation)Tj ET /F1 10 Tf BT 1 0 0 1 294.6 679.62 Tm (Requirement)Tj ET /F1 10 Tf BT 1 0 0 1 479 679.62 Tm (Timescale for )Tj ET /F1 10 Tf BT 1 0 0 1 479 667.47 Tm (action)Tj ET 0.95294 0.95294 0.95294 RG 556.24 w 32.32 321.8 m 564.97 321.8 l S 0.001 w 1 1 1 RG 242.28 w 31.2 378.36 m 91.05 378.36 l S 0.001 w 242.28 w 93.3 378.36 m 197.4 378.36 l S 0.001 w 242.28 w 199.65 378.36 m 289.45 378.36 l S 0.001 w 242.28 w 291.7 378.36 m 473.8 378.36 l S 0.001 w 242.28 w 476.05 378.36 m 566.1 378.36 l S 0.001 w 169.38 w 31.2 170.28 m 91.05 170.28 l S 0.001 w 169.38 w 93.3 170.28 m 197.4 170.28 l S 0.001 w 169.38 w 199.65 170.28 m 289.45 170.28 l S 0.001 w 169.38 w 291.7 170.28 m 473.8 170.28 l S 0.001 w 169.38 w 476.05 170.28 m 566.1 170.28 l S 0.001 w 40.79 w 31.2 62.94 m 91.05 62.94 l S 0.001 w 40.79 w 93.3 62.94 m 197.4 62.94 l S 0.001 w 40.79 w 199.65 62.94 m 289.45 62.94 l S 0.001 w 40.79 w 291.7 62.94 m 473.8 62.94 l S 0.001 w 40.79 w 476.05 62.94 m 566.1 62.94 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 28.99 256.1 m 568.3 256.1 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 84.46 m 568.3 84.46 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 501.7 m 30.07 40.35 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.22 501.7 m 567.22 40.35 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 533.17 m 568.4 533.17 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 500.63 m 568.3 500.63 l S 0.001 w [] 0 d [] 0 d 2.25 w 92.17 501.7 m 92.17 40.35 l S 0.001 w [] 0 d [] 0 d 2.25 w 198.52 501.7 m 198.52 40.35 l S 0.001 w [] 0 d [] 0 d 2.25 w 290.57 501.7 m 290.57 40.35 l S 0.001 w [] 0 d [] 0 d 2.25 w 474.92 501.7 m 474.92 40.35 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 602.16 m 568.4 602.16 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 533.17 m 568.4 533.17 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 500.63 m 568.4 500.63 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 256.1 m 568.3 256.1 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 84.46 m 568.3 84.46 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 41.42 m 568.3 41.42 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 603.24 m 30.07 499.55 l S 0.001 w [] 0 d [] 0 d 2.25 w 92.12 534.25 m 92.12 499.55 l S 0.001 w [] 0 d [] 0 d 2.25 w 198.52 534.25 m 198.52 499.55 l S 0.001 w [] 0 d [] 0 d 2.25 w 290.62 534.25 m 290.62 499.55 l S 0.001 w [] 0 d [] 0 d 2.25 w 475.02 534.25 m 475.02 499.55 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.32 603.24 m 567.32 499.55 l S 0.001 w [] 0 d /F1 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 588.98 Tm (Statutory requirements)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F1 12 Tf BT 1 0 0 1 34.05 568.98 Tm (These requirements set out what the registered person must do to meet the Care )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 554.4 Tm (Standards Act 2000, )Tj ET /F1 12 Tf BT 1 0 0 1 166.31 554.4 Tm (Regulations 2001 and the National Minimum Standards. The )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 539.82 Tm (registered person\(s\) must do this within the timescales we have set.)Tj ET /F1 10 Tf BT 1 0 0 1 31.2 522 Tm (No.)Tj ET /F1 10 Tf BT 1 0 0 1 96.1 519 Tm (Standard)Tj ET /F1 10 Tf BT 1 0 0 1 202.5 519 Tm (Regulation)Tj ET /F1 10 Tf BT 1 0 0 1 294.6 519 Tm (Requirement)Tj ET /F1 10 Tf BT 1 0 0 1 479 519 Tm (Timescale for )Tj ET /F1 10 Tf BT 1 0 0 1 479 506.85 Tm (action)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 484.44 Tm (1)Tj ET /F1 12 Tf BT 1 0 0 1 96.15 484.44 Tm (27)Tj ET /F1 12 Tf BT 1 0 0 1 202.5 484.44 Tm (18)Tj ET /F1 12 Tf BT 1 0 0 1 294.55 484.44 Tm (The home must ensure that )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 469.86 Tm (their staff are suitably )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 455.28 Tm (qualified, competent and )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 440.7 Tm (experienced. The home must )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 426.12 Tm (have a clear audit trail of )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 411.54 Tm (staff's training and induction )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 396.96 Tm (received. Training records in )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 382.38 Tm (themselves are insufficient. )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 367.8 Tm (The home must evaluate the )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 353.22 Tm (effectiveness of the training )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 338.64 Tm (provided.)Tj ET /F1 12 Tf BT 1 0 0 1 294.55 321.06 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 294.55 306.48 Tm (This is to ensure that staff )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 291.9 Tm (have the neccessary skills to )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 277.32 Tm (meet the requirements of the )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 262.74 Tm (job.)Tj ET /F1 12 Tf BT 1 0 0 1 478.9 484.44 Tm (30/10/2009)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 239.91 Tm (2)Tj ET /F1 12 Tf BT 1 0 0 1 96.15 239.91 Tm (29)Tj ET /F1 12 Tf BT 1 0 0 1 202.5 239.91 Tm (19)Tj ET /F1 12 Tf BT 1 0 0 1 294.55 239.91 Tm (Staff must have a )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 225.33 Tm (satisfactory protection of )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 210.75 Tm (vunerable adults, \(POVA\) )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 196.17 Tm (check before they are )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 181.59 Tm (employed. Criminal records )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 167.01 Tm (checks must be applied for at )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 152.43 Tm (the earliest opportunity.)Tj ET /F1 12 Tf BT 1 0 0 1 294.55 134.85 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 294.55 120.27 Tm (This is to ensure residents )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 105.69 Tm (are protected from )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 91.11 Tm (potentially unsuitable staff.)Tj ET /F1 12 Tf BT 1 0 0 1 478.9 239.91 Tm (30/10/2009)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 68.28 Tm (3)Tj ET /F1 12 Tf BT 1 0 0 1 96.15 68.28 Tm (37)Tj ET /F1 12 Tf BT 1 0 0 1 202.5 68.28 Tm (17)Tj ET /F1 12 Tf BT 1 0 0 1 294.55 68.28 Tm (The staffing rotas must )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 53.7 Tm (comply with schedule 4, )Tj ET /F1 12 Tf BT 1 0 0 1 478.9 68.28 Tm (30/10/2009)Tj ET endstream endobj 23 0 obj<>/ProcSet [/PDF /Text /ImageB /ImageC /ImageI]>>/MediaBox[0 0 612 792]>> endobj 24 0 obj <>stream 0 J 0.75294 0.75294 0.75294 RG 19.36 w 28.35 20.75 m 583.65 20.75 l S 0.001 w /F1 11 Tf 0 0 0 rg BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 16.38 Tm (Care Homes for Older People)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F1 11 Tf BT 1 0 0 1 491.55 16.38 Tm (Page)Tj ET /F1 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 522.07 16.38 Tm (10)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F1 11 Tf BT 1 0 0 1 536.06 16.38 Tm ( of )Tj ET /F1 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 554.36 16.38 Tm (11)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr 0.95294 0.95294 0.95294 RG 469.46 w 32.32 549.37 m 564.97 549.37 l S 0.001 w 1 1 1 RG 169.38 w 31.2 598.99 m 91.05 598.99 l S 0.001 w 169.38 w 93.3 598.99 m 197.4 598.99 l S 0.001 w 169.38 w 199.65 598.99 m 289.45 598.99 l S 0.001 w 169.38 w 291.7 598.99 m 473.8 598.99 l S 0.001 w 169.38 w 476.05 598.99 m 566.1 598.99 l S 0.001 w 198.54 w 31.2 412.79 m 91.05 412.79 l S 0.001 w 198.54 w 93.3 412.79 m 197.4 412.79 l S 0.001 w 198.54 w 199.65 412.79 m 289.45 412.79 l S 0.001 w 198.54 w 291.7 412.79 m 473.8 412.79 l S 0.001 w 198.54 w 476.05 412.79 m 566.1 412.79 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 28.99 513.18 m 568.3 513.18 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 685.89 m 30.07 311.31 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.22 685.89 m 567.22 311.31 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 717.36 m 568.4 717.36 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 684.81 m 568.3 684.81 l S 0.001 w [] 0 d [] 0 d 2.25 w 92.17 685.89 m 92.17 311.31 l S 0.001 w [] 0 d [] 0 d 2.25 w 198.52 685.89 m 198.52 311.31 l S 0.001 w [] 0 d [] 0 d 2.25 w 290.57 685.89 m 290.57 311.31 l S 0.001 w [] 0 d [] 0 d 2.25 w 474.92 685.89 m 474.92 311.31 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 786.35 m 568.4 786.35 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 717.36 m 568.4 717.36 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 684.81 m 568.4 684.81 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 513.18 m 568.3 513.18 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 312.39 m 568.3 312.39 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 787.43 m 30.07 683.73 l S 0.001 w [] 0 d [] 0 d 2.25 w 92.12 718.44 m 92.12 683.73 l S 0.001 w [] 0 d [] 0 d 2.25 w 198.52 718.44 m 198.52 683.73 l S 0.001 w [] 0 d [] 0 d 2.25 w 290.62 718.44 m 290.62 683.73 l S 0.001 w [] 0 d [] 0 d 2.25 w 475.02 718.44 m 475.02 683.73 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.32 787.43 m 567.32 683.73 l S 0.001 w [] 0 d /F1 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 773.16 Tm (Statutory requirements)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F1 12 Tf BT 1 0 0 1 34.05 753.16 Tm (These requirements set out what the registered person must do to meet the Care )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 738.59 Tm (Standards Act 2000, )Tj ET /F1 12 Tf BT 1 0 0 1 166.31 738.59 Tm (Regulations 2001 and the National Minimum Standards. The )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 724.01 Tm (registered person\(s\) must do this within the timescales we have set.)Tj ET /F1 10 Tf BT 1 0 0 1 31.2 706.18 Tm (No.)Tj ET /F1 10 Tf BT 1 0 0 1 96.1 703.18 Tm (Standard)Tj ET /F1 10 Tf BT 1 0 0 1 202.5 703.18 Tm (Regulation)Tj ET /F1 10 Tf BT 1 0 0 1 294.6 703.18 Tm (Requirement)Tj ET /F1 10 Tf BT 1 0 0 1 479 703.18 Tm (Timescale for )Tj ET /F1 10 Tf BT 1 0 0 1 479 691.03 Tm (action)Tj ET /F1 12 Tf BT 1 0 0 1 292.3 673.88 Tm (which states that the duty )Tj ET /F1 12 Tf BT 1 0 0 1 292.3 659.29 Tm (rota must include the )Tj ET /F1 12 Tf BT 1 0 0 1 292.3 644.72 Tm (position staff hold, the work )Tj ET /F1 12 Tf BT 1 0 0 1 292.3 630.14 Tm (they perform and the )Tj ET /F1 12 Tf BT 1 0 0 1 292.3 615.55 Tm (number of hours they work.)Tj ET /F1 12 Tf BT 1 0 0 1 292.3 594.97 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 292.3 580.4 Tm (This is to ensure that there is )Tj ET /F1 12 Tf BT 1 0 0 1 292.3 565.82 Tm (a clear audit trail and the )Tj ET /F1 12 Tf BT 1 0 0 1 292.3 551.23 Tm (home are able to clearly )Tj ET /F1 12 Tf BT 1 0 0 1 292.3 536.66 Tm (evidence that care hours are )Tj ET /F1 12 Tf BT 1 0 0 1 292.3 522.08 Tm (sufficiently covered.)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 496.99 Tm (4)Tj ET /F1 12 Tf BT 1 0 0 1 96.15 496.99 Tm (38)Tj ET /F1 12 Tf BT 1 0 0 1 202.5 496.99 Tm (23)Tj ET /F1 12 Tf BT 1 0 0 1 294.55 496.99 Tm (The home must be free from )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 482.42 Tm (hazards. Unguarded )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 467.83 Tm (radiators must be covered )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 453.26 Tm (and hot water temperatures )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 438.67 Tm (regulated so they do not )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 424.1 Tm (exceed 43 degrees. This was )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 409.52 Tm (a previous requirement but )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 394.93 Tm (the home have taken steps )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 380.36 Tm (to minimise the hazards but )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 365.77 Tm (have not eliminated them.)Tj ET /F1 12 Tf BT 1 0 0 1 294.55 348.2 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 294.55 333.61 Tm (This is to ensure residents )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 319.04 Tm (are fully protected. )Tj ET /F1 12 Tf BT 1 0 0 1 478.9 496.99 Tm (30/11/2009)Tj ET 0.95294 0.95294 0.95294 RG 110.55 w 32.32 236.74 m 564.97 236.74 l S 0.001 w 1 1 1 RG 20.58 w 31.2 192.88 m 91.05 192.88 l S 0.001 w 20.58 w 93.3 192.88 m 197.4 192.88 l S 0.001 w 20.58 w 199.65 192.88 m 566.1 192.88 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 30.07 205.37 m 30.07 180.39 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.22 205.37 m 567.22 180.39 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 224.7 m 568.4 224.7 l S 0.001 w [] 0 d [] 0 d 2.25 w 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consider them as a way of )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 231.34 Tm (improving their service.)Tj ET /F1 10 Tf BT 1 0 0 1 34.05 210.52 Tm (No)Tj ET /F1 10 Tf BT 1 0 0 1 96.15 210.52 Tm (Refer to Standard)Tj ET /F1 10 Tf BT 1 0 0 1 202.45 210.52 Tm (Good Practice Recommendations)Tj ET endstream endobj 25 0 obj<>/ProcSet [/PDF /Text /ImageB /ImageC /ImageI]>>/MediaBox[0 0 612 792]>> endobj 26 0 obj <>stream 0 J 0.75294 0.75294 0.75294 RG 19.36 w 28.35 20.75 m 583.65 20.75 l S 0.001 w /F1 11 Tf 0 0 0 rg BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 16.38 Tm (Care Homes for Older People)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F1 11 Tf BT 1 0 0 1 491.55 16.38 Tm (Page)Tj ET /F1 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 522.07 16.38 Tm (11)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F1 11 Tf BT 1 0 0 1 536.06 16.38 Tm ( of )Tj ET /F1 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 554.36 16.38 Tm (11)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F1 14 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 768.28 Tm (Reader Information)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr 0.95294 0.95294 0.95294 RG 20.58 w 28.35 746.8 m 229.46 746.8 l S 0.001 w 1 1 1 RG 20.58 w 231.71 746.8 m 581.74 746.8 l S 0.001 w 0.95294 0.95294 0.95294 RG 20.58 w 28.35 723.97 m 229.46 723.97 l S 0.001 w 1 1 1 RG 20.58 w 231.71 723.97 m 581.74 723.97 l S 0.001 w 0.95294 0.95294 0.95294 RG 20.58 w 28.35 701.14 m 229.46 701.14 l S 0.001 w 1 1 1 RG 20.58 w 231.71 701.14 m 581.74 701.14 l S 0.001 w 0.95294 0.95294 0.95294 RG 20.58 w 28.35 678.31 m 229.46 678.31 l S 0.001 w 1 1 1 RG 20.58 w 231.71 678.31 m 581.74 678.31 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 26.14 735.39 m 583.94 735.39 l S 0.001 w [] 0 d [] 0 d 2.25 w 26.14 712.55 m 583.94 712.55 l S 0.001 w [] 0 d [] 0 d 2.25 w 26.14 689.72 m 583.94 689.72 l S 0.001 w [] 0 d [] 0 d 2.25 w 26.14 758.22 m 583.94 758.22 l S 0.001 w [] 0 d [] 0 d 2.25 w 26.14 735.39 m 583.94 735.39 l S 0.001 w [] 0 d [] 0 d 2.25 w 26.14 712.55 m 583.94 712.55 l S 0.001 w [] 0 d [] 0 d 2.25 w 26.14 689.72 m 583.94 689.72 l S 0.001 w [] 0 d [] 0 d 2.25 w 26.14 666.9 m 583.94 666.9 l S 0.001 w [] 0 d [] 0 d 2.25 w 27.22 759.29 m 27.22 665.82 l S 0.001 w [] 0 d [] 0 d 2.25 w 230.59 759.29 m 230.59 665.82 l S 0.001 w [] 0 d [] 0 d 2.25 w 582.86 759.29 m 582.86 665.82 l S 0.001 w [] 0 d /F1 12 Tf BT 1 0 0 1 31.2 742.03 Tm (Document Purpose:)Tj ET /F1 12 Tf BT 1 0 0 1 234.56 742.03 Tm (Inspection Report)Tj ET /F1 12 Tf BT 1 0 0 1 31.2 719.2 Tm (Author:)Tj ET /F1 12 Tf BT 1 0 0 1 234.56 719.2 Tm (Care Quality Commission)Tj ET /F1 12 Tf BT 1 0 0 1 31.2 696.37 Tm (Audience:)Tj ET /F1 12 Tf BT 1 0 0 1 234.56 696.37 Tm (General Public)Tj ET /F1 12 Tf BT 1 0 0 1 31.2 673.54 Tm (Further copies from:)Tj ET /F1 12 Tf BT 1 0 0 1 234.56 673.54 Tm (0870 240 7535)Tj ET /F1 12 Tf BT 1 0 0 1 335.41 673.54 Tm (\(telephone order line\))Tj ET /F1 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 652.59 Tm ()Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F1 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 638.01 Tm ()Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F1 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 623.42 Tm ()Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr 78.9 w 25.8 581.46 m 563.3 581.46 l S 0.001 w /F1 12 Tf BT 1 0 0 1 34.05 605.84 Tm (Our duty to regulate social care services is set out in the Care Standards Act 2000.)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 591.27 Tm (Copies of the National Minimum Standards )Tj ET /F1 12 Tf BT 1 0 0 1 303.94 591.27 Tm (Care Homes for Older People can be )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 576.68 Tm (found at www.dh.gov.uk or got from The Stationery Office \(TSO\) PO Box 29, St )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 562.1 Tm (Crispins, Duke Street, Norwich, NR3 1GN. Tel: 0870 600 5522. Online ordering from )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 547.53 Tm (the Stationery Office is also available: www.tso.co.uk/bookshop)Tj ET /F1 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 526.95 Tm ()Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F1 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 509.36 Tm ()Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F1 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 494.79 Tm ()Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F1 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 480.2 Tm ()Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr 34.16 w 25.8 460.61 m 563.3 460.61 l S 0.001 w /F1 20 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 455.08 Tm (Helpline:)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F1 20 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 420.92 Tm (Telephone:)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F1 20 Tf BT 1 0 0 1 147.95 420.92 Tm (03000 616161)Tj ET /F1 20 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 389.27 Tm (Email:)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F1 20 Tf BT 1 0 0 1 99.55 389.27 Tm (enquiries@cqc.org.uk)Tj ET /F1 20 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 357.61 Tm (Web: )Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F1 20 Tf BT 1 0 0 1 88.63 357.61 Tm (www.cqc.org.uk)Tj ET /F1 18 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 327.95 Tm ()Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F1 18 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 299.21 Tm ()Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F1 12 Tf BT 1 0 0 1 28.35 276.5 Tm (We want people to be able to access this information. If you would like a summary in a )Tj ET /F1 12 Tf BT 1 0 0 1 28.35 259 Tm (different format or language please contact our helpline or go to our website.)Tj ET /F1 18 Tf BT 1 0 0 1 28.35 232.98 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 28.35 210.26 Tm (Copyright \(2009\) Care Quality Commission \(CQC\). This publication may be reproduced )Tj ET /F1 12 Tf BT 1 0 0 1 28.35 192.76 Tm (in whole or in part, free of charge, in any format or medium provided that it is not used for )Tj ET /F1 12 Tf BT 1 0 0 1 28.35 175.27 Tm (commercial gain. This consent is subject to the material being reproduced accurately and )Tj ET /F1 12 Tf BT 1 0 0 1 28.35 157.77 Tm (on proviso that it is not used in a derogatory manner or misleading context. The material )Tj ET /F1 12 Tf BT 1 0 0 1 28.35 140.28 Tm (should be acknowledged as CQC copyright, with the title and date of publication of the )Tj ET /F1 12 Tf BT 1 0 0 1 28.35 122.78 Tm (document specified.)Tj ET endstream endobj 28 0 obj<>/ProcSet [/PDF /Text /ImageB /ImageC /ImageI]>>/MediaBox[0 0 612 792]>> endobj 29 0 obj <>stream %!PS-AdobeFont-1.0: Verdana Typeface and data 1996 Microsoft Corporation. All Rights Reserved %%CreationDate: Thu Oct 09 15:25:10 2008 % Converted from TrueType font 'VERDANA.TTF' by ttf2pt1 program % %%EndComments 12 dict begin /FontInfo 9 dict dup begin /version (Version 2.35) readonly def /Notice (Typeface and data 1996 Microsoft Corporation. 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/guillemotright put dup 188 /onequarter put dup 189 /onehalf put dup 190 /threequarters put dup 191 /questiondown put dup 192 /Agrave put dup 193 /Aacute put dup 194 /Acircumflex put dup 195 /Atilde put dup 196 /Adieresis put dup 197 /Aring put dup 198 /AE put dup 199 /Ccedilla put dup 200 /Egrave put dup 201 /Eacute put dup 202 /Ecircumflex put dup 203 /Edieresis put dup 204 /Igrave put dup 205 /Iacute put dup 206 /Icircumflex put dup 207 /Idieresis put dup 208 /Eth put dup 209 /Ntilde put dup 210 /Ograve put dup 211 /Oacute put dup 212 /Ocircumflex put dup 213 /Otilde put dup 214 /Odieresis put dup 215 /multiply put dup 216 /Oslash put dup 217 /Ugrave put dup 218 /Uacute put dup 219 /Ucircumflex put dup 220 /Udieresis put dup 221 /Yacute put dup 222 /Thorn put dup 223 /germandbls put dup 224 /agrave put dup 225 /aacute put dup 226 /acircumflex put dup 227 /atilde put dup 228 /adieresis put dup 229 /aring put dup 230 /ae put dup 231 /ccedilla put dup 232 /egrave put dup 233 /eacute put dup 234 /ecircumflex put dup 235 /edieresis put dup 236 /igrave put dup 237 /iacute put dup 238 /icircumflex put dup 239 /idieresis put dup 240 /eth put dup 241 /ntilde put dup 242 /ograve put dup 243 /oacute put dup 244 /ocircumflex put dup 245 /otilde put dup 246 /odieresis put dup 247 /divide put dup 248 /oslash put dup 249 /ugrave put dup 250 /uacute put dup 251 /ucircumflex put dup 252 /udieresis put dup 253 /yacute put dup 254 /thorn put dup 255 /ydieresis put readonly def currentdict end currentfile eexec oc;jtD[2^t$cdreYjRZb@e F>" F+$l `v .H֢T)&wa{vIt%Նswg,lonrMWWIZ7p6\5JHrtPb E~1Cew|;d}Tym8 B Tc gPUcOx {OqqQF4-UټXODU8o\kswKami%ޗﶥB$S/1LW~'T^<T4PX+ԯ({A34.KUĖn%*R_g!g(F4%ٸD K~ɕy8e!lcx# |< -}^^i(XlŨ3K a[y3E7Oz,߉1N6+Pj)cpS-mR\7߃Ra0bRTl,SQYKO׏C8y'߭sU5d}DҰMۭT[I[(㏭AK9%+,E B`6P( :8|NoYo>XImF;:Bŀÿ Kt,!fa"X0*Im Srߋ{8w;Ҵ+DIZy41Żp m`Z# 2;7aޗ8~$6<+p Uk!i͢m~~ I[z)*a0wmNQ ^\تw?@ċ=0}Ơ6YWUfo&|*aGѤrvʧ:q9h@) 6u%sBo$N?J6(Ah:m~\ZXݐ^NR(>^;:i~f6{'Y &'W|-}犁$$S Cp`Ӎ+Wǧ`q4{W_E&9YXs1sZQ<*`(SaD~e 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