Patient surveys
We co-ordinate surveys to collect feedback on the experiences of people using a range of healthcare services provided by the NHS. Responses to the surveys influence the annual performance rating that we award to each trust, and can be used by the trusts to help identify where improvement may be needed.
More information on the surveys we carry out
To view information and results from surveys that have been completed, select a type of service below:
- Hospital care
- Maternity services
- Mental health services
- Ambulance services
- Services for people with diabetes
More information on future surveys that we are planning.
How we carry out the surveys
We develop these surveys with either one of two research organisations:
• The Picker Institute
• The National Centre for Social Research (NatCen)
Both these organisations work closely with the NHS trusts carrying out the surveys and CQC. The results of the surveys are then published on this section of the site.
