Survey of women's experiences of maternity care
We use national surveys to find out about the experience of service users receiving care and treatment from health care organisations. During the summer of 2010, a questionnaire was sent to all women who gave birth in February 2010 (and January 2010 at smaller trusts). Responses were received from 239 people who use services at Guy's and St Thomas' NHS Foundation Trust.
8.1
/10
Click to expand for questions about
care during pregnancy (antenatal care)
for having the reasons for a dating scan clearly explained
for having the reasons for Down´s syndrome screening clearly explained
for having the reasons for a 20 week scan clearly explained
for being given a choice to have their baby at home
7.1
/10
Click to expand for questions about
labour and birth
for having skin to skin contact with the baby shortly after the birth
for being able to move around and choose the most comfortable position during labour
for receiving the pain relief they wanted during labour and birth
for having stitches at an appropriate length of time after a cut (episiotomy) or tear
7.9
/10
Click to expand for questions about
staff during labour and birth
for having confidence and trust in the staff caring for them during labour and birth
for partners or companions being made welcome by staff during labour and birth
for not being left alone by midwives or doctors at a time when it worried them
for feeling they were spoken to in a way they could understand during labour and birth
for being involved enough in decisions about their care during labour and birth
6.7
/10
Click to expand for questions about
care in hospital after the birth (postnatal care)
for feeling their stay in hospital after the birth was the right amount of time
for feeling they were given the information and explanations they needed after the birth
for feeling they were treated with kindness and understanding by staff after the birth
5.9
/10
Click to expand for questions about
feeding the baby during the first few days
for feeling midwives and other carers provided consistent advice about feeding their baby in the first few days
for feeling midwives and other carers provided active support for feeding the baby in the first few days
About these scores
We asked women to tell us what they thought about different aspects of the care they received during their pregnancy, labour and birth, and in the weeks following the birth of their baby. Each NHS acute trust received scores out of 10, based on the responses given by the women using their maternity services. A higher score is better. Scores are shown for 19 of the questions asked in the survey, as these relate directly to care provided by the acute trust.
The results from each trust take into account the age of respondents, and whether they had previously given birth (parity), compared with the age and parity of all women across England that returned the questionnaire. This helps to remove any differences between the results from trusts that may simply be due to differences in the type of people responding.
More information
Find out more about the maternity care survey
More details about our surveys
Maternity services survey 2010: Scored questionnaire 62.73 KB