The Care Quality Commission checks whether hospitals, care homes and care services are meeting government standards. Visit our website at www.cqc.org.uk.
Ford Road Dental Surgery - Clacton-on-Sea
- 4A Newman Industrial Estate, Ford Road, Clacton On Sea, Essex, CO15 3DS
Type of service
Dementia, Diagnostic and/or screening services, Eating disorders, Learning disabilities, Mental health conditions, Physical disabilities, Sensory impairments, Services for everyone, Substance misuse problems, Surgical procedures, Treatment of disease, disorder or injury, Caring for children (0 - 18yrs), Caring for adults under 65 yrs, Caring for adults over 65 yrs, Caring for people whose rights are restricted under the Mental Health Act
Local Authority Area
Before people are given any examination, care, treatment or support, they should be asked if they agree to it (outcome 2)
Our latest report on this standard published on 22 November 2013
We inspected on 18 October 2013 during a routine inspection
We checked that people who use this service:
- Where they are able, give valid consent to the examination, care, treatment and support they receive.
- Understand and know how to change any decisions about examination, care, treatment and support that has been previously agreed.
- Can be confident that their human rights are respected and taken into account.
How this check was done
We looked at the personal care or treatment records of people who use the service, carried out a visit on 18 October 2013, observed how people were being cared for and talked with people who use the service. We talked with staff.
Before people received any care or treatment they were asked for their consent and the provider acted in accordance to their wishes.
Reasons for our judgement
Before people received any care or treatment this was discussed with the dentist and agreed by the person. We saw that copies of treatment plans retained in people's records were signed by the individual to indicate their understanding and consent.
We saw that the practice had a Mental Capacity Act policy in place however the provider may find it useful to note that there was no procedure for staff to follow if a person lacked capacity to give consent. From discussions with the principal dentist and dental nurses it was clear that they were fully aware of the referral procedure for people who lack capacity and need treatment to ensure best interest processes were followed with appropriate healthcare professionals.