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240 results from our site for News

What’s the state of care in England?

  • 16 October 2014

Our fifth annual State of Care report – published today – shows there are many excellent services but the variation in quality in England is unacceptably wide. The report offers a perspective across 40,000 services in 2013/14 and shows how strong leadership and a positive culture are the key to...

Covert and overt surveillance – next steps on publishing information for public and providers

  • 15 October 2014

At the public meeting today (Wednesday, 15 October), the Care Quality Commission Board considered a paper setting out the thinking within CQC in relation to the use of surveillance to monitor care in health and social care settings. Our Chief Inspector of Adult Social Care, Andrea Sutcliffe, said: ...

Our response to Heathwatch England's complaints system report

  • 14 October 2014

Healthwatch England have today published a report calling for renewed efforts to create a compassionate complaints system. In response, Prof Sir Mike Richards, Chief Inspector of Hospitals at the Care Quality Commission, said: "This is a very timely report from Healthwatch England....

Review of dementia care services shows too much variation

  • 13 October 2014

A major review into the care provided to people living with dementia by the Care Quality Commission found an unacceptable gap in the quality of care that means people are at risk of experiencing poor care as they move between care homes and hospitals. The CQC carried out a themed review of dementia...

Next group of providers to be inspected

  • 13 October 2014

We have announced the next group of acute, community health, mental health and independent providers to be inspected between January and March 2015 as part of our new approach. The inspections – which are carried out by a mixture of inspectors, clinicians, and experts by experience – will assess...

Behind the headlines... accessing records on inspections

  • 10 October 2014

CQC's work helps to keep people safe and helps care improve. As part of that, we need to look at records for a number of reasons. For example, we check that the provider is complying with the regulations regarding record keeping, care planning, consent, cooperating with other providers, and...

World Mental Health Day 2014

  • 10 October 2014

World Mental Health Day is the annual global celebration of mental health education, awareness and advocacy. Every year, on 10 October, World Health Organisation (WHO) lead the awareness campaign to shine a spotlight on a particular aspect of mental ill health and the theme in 2014 is "Living...

New GP inspections will lead to ratings

  • 9 October 2014

New style inspections of GP practices and out-of-hours services in England starting this month will lead to the first ever ratings of practices. For the first time ever, there will be a clear way for the public and GPs to know which family doctors are providing great care, and which need to improve...

Statement about the use of cameras to monitor care

  • 6 October 2014

In response to media coverage today about the potential use of cameras to monitor care, Andrea Sutcliffe, our Chief Inspector of Adult Social Care said: "Our consultation earlier this year on how we will inspect, regulate and rate care services, has told us that people’s views on the potential...

'Sandwich generation' carers say choosing care is one of life's most stressful events

  • 6 October 2014

We commissioned a survey of people who use the Mumsnet and Gransnet websites, which showed that around 8 out of 10 users identify choosing care as a major source of stress. These findings come as we introduce ratings that will give clearer guidance for those choosing social care services. Our...

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