St Anne`s Community Services
Address: Royal Quays Community Centre, Prince Consort Way, Royal Quays, North Shields, NE29 6XB
Telephone: 01912962679
Fax: 01912962673
Information on quality ratings
CQC stopped running a programme of inspections to award or review quality ratings ('star ratings') on 30 June 2010.
Final rating awarded on 20/06/2008 :
Excellent
Find out about the changes CQC is making to the assessment of adult social care.
Provider website: www.st-annes.org.uk
Brief description
St Anne's provide support, care and housing services to people who have experienced homelessness, mental health problems, problems with substance misuse or who have a learning disability, throughout Yorkshire and the North East of England. The agency provides a support service to people with learning disability living in the North Tyneside area. The agency was commissioned by the Local Authority to take over the support of a small number of people from another provider in 2006. The agency employs 28 staff and cares for 14 adults. Ms Gillian Wellburn is the manager of the service.
Gillian has two staff that deputise for her and manage their own teams of staff. These three staff are based at the office, but they also visit service users as part of their responsibilities. The fees charged by the agency are under review. The manager did not have definite figures for this financial year.
Last years figures are available. The hourly costing for each service ranged from £11.81 to £13.31. Information about the agency and St Anne's organisation is available at the office.
This information is also provided to service users in the Service User Guide.
This brief description is an overview of the service and may have been updated since the latest inspection report was published.
Latest inspection report
View latest inspection report 20/06/2008 (PDF in a new window)
Order printed copy of 20/06/2008 report
Service details
Type of service: Domiciliary Care Agencies
Provider type: Voluntary
Registration date: 22/12/2006
Ownership/management details
Provider type: Voluntary
Registration date: 22/12/2006
Provider(s): St Anne`s Community Services
Manager(s): Gillian Wellburn
Other Details
Care Quality Commission helpline: 03000 616161
Council: North Tyneside
All inspection reports
20/06/2008 report
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01/05/2007 report
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Other inspection reports
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