J S Parker & Associates

Address: 73 Carterknowle Road, Northern House, Sheffield, S7 2DW

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Telephone: 01142507711

Fax: 01142507882

Information on quality ratings
CQC stopped running a programme of inspections to award or review quality ratings ('star ratings') on 30 June 2010.

Final rating awarded on 27/01/2009 :   Excellent

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Brief description

J.S Parker & Associates provide specialist support services to service users living in the community who have sustained a brain or spinal injury. The agency work closely with service users families, solicitors, receivers and other professionals to offer a comprehensive case management service, pre and post settlement, to adults and children. The support provided is tailored to the individual needs of the service user, their family and the medico legal process.

The agency aim to help service users regain their independence and improve their quality of life in line with their needs and personal wishes. An in-house occupational therapy service for brain-injured adults and young people is provided for those people who require this. The agency provided some service users with only assessment and others with assessment and care delivery depending upon their individual contract.

The agency recruit, train, supervise and support service users personal carers, rehabilitation assistants and support staff. They are employed by the service user to care specifically for them and the agency organise the payment of these staff. Case managers employed by the agency prepare costed case management reports for medico legal purposes.

Advocacy and counselling services are also provided and all care packages are regularly monitored and reviewed. Priority is given by the agency to matching each service user with their support worker and case manager to ensure that positive and supportive relationships are developed and maintained. Details of all services currently provided by the agency can be found documented in their updated, user friendly, service user information pack.
Fees charged by the agency are invoiced to the service user each month and usually, these are paid by the individuals solicitor or receiver.

This brief description is an overview of the service and may have been updated since the latest inspection report was published.

Latest inspection report

View latest inspection report 27/01/2009 (PDF in a new window)

Order printed copy of 27/01/2009 report

Service details

Type of service: Domiciliary Care Agencies

Provider type: Private

Registration date: 5/5/2004

Ownership/management details

Provider type: Private

Registration date: 5/5/2004

Provider(s): Ms Jacqueline Susan Parker,Mr Ivan Michael Neary

Manager(s): Ms Jacqueline Susan Parker

Other Details

Care Quality Commission helpline: 03000 616161

enquiries@cqc.org.uk

Council: Sheffield