Hendra House

Address: 15 Sandpits Road, Ludlow, Shropshire, SY8 1HH

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Telephone: 01584873041

Fax: 01584873075

Information on quality ratings
CQC stopped running a programme of inspections to award or review quality ratings ('star ratings') on 30 June 2010.

Final rating awarded on 23/06/2009 :   Excellent

Find out about the changes CQC is making to the assessment of adult social care.

Brief description

Hendra House is situated in Sandpits Road, an established residential area positioned on the northwest section of Ludlow town.
The Home is owned by Hendra House Healthcare (Ludlow) Limited. Mr V Burmingham, director of the company also has day-to-day management responsibility for the Home.
The building, originally a private residence, has had purpose built extensions added in its conversion to a residential home without detracting from its original character.

The accommodation is provided on two floors accessed by a shaft lift. Residents are able to enjoy planted out gardens and borders to the front of the building and a quiet enclosed garden and lawned area to the rear.
The home makes their services known to prospective service users in: The Statement of Purpose, Service User Guide and web site which also contain their contact e mail address.
The inspection report is mentioned in the statement of purpose and summarised in the service user guide. It is also on display in the entrance hall.
Fees are reviewed annually and are dependant upon the type of room occupied and the dependency level of the resident.

The range of fees is identified in the home's Statement of Purpose ( £430-£485) which is available to all potential service users, their families and/or their advocates. The only additional charges to service users are for hairdressing and newspapers. This is clearly laid out in the terms and conditions.

This brief description is an overview of the service and may have been updated since the latest inspection report was published.

Latest inspection report

View latest inspection report 23/06/2009 (PDF in a new window)

Order printed copy of 23/06/2009 report

Service details

Type of establishment: Care Home

Type of service(s): Care home only

Total capacity: 28 places

Type(s) of care (with number of places): mental health, excluding learning disability or dementia (3 places)
old age, not falling within any other category

Ownership/management details

Provider type: Private

Registration date: 17/5/2002

Provider(s): Hendra Healthcare (Ludlow) Ltd

Other Details

Care Quality Commission helpline: 03000 616161

enquiries@cqc.org.uk

Council: Shropshire