The Care Quality Commission checks whether hospitals, care homes and care services are meeting government standards. Visit our website at www.cqc.org.uk.
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Sharing your experience
Want to tell us about a particular care service?
If you have experienced poor care, or know that poor care is being provided somewhere you can report it to us, anonymously if you wish. You can also tell us when you feel you have received good care.
You can look for services in our directory using the tabbed search box above. Once you have done this, you will see a list of services matching the postcode, place or name you entered.
For each service, you will see a link saying 'Tell us your experience' - this will take you straight to our online form for providing feedback on care.
Consultations
Whether you use care services or are a professional, you can take part in our consultations and help us shape our plans and activities.
Highlights from this section
Using your feedback
Find out how we use your feedback and how it can help us do our job.
Involving people
Find out more about how we involve people in what we do.
Highlights from this section
Working with local groups
We work with many local groups to make sure that the views and opinions of people are heard.
'Tell us about your care' pilots
Find out more about our pilots with the Relatives & Residents Association and Patients Association, and our pilot in the North West region, to help us improve the way we gather and use information from the public about their experiences of care.
How to complain
Complain about a health or social care service
Complain about CQC
Board meetings
Our board meetings are streamed live on our YouTube channel. If you've missed a streaming, then visit Board meetings to watch a recording and to download board papers.
Send us feedback
Contact us if you represent a local group and want to send us feedback about a service.
New and featured
About us and our work
How we are doing against our targets and commitments
How we protect the rights of people treated under the Mental Health Act
Reports, surveys and reviews

Find out about the performance of care services in England.