Care Quality Commission Logo

The Care Quality Commission checks whether hospitals, care homes and care services are meeting government standards. Visit our website at www.cqc.org.uk.

Investigation into Morecambe Bay NHS Foundation Trust

17 January 2012

We are currently investigating the delivery of emergency care at University Hospitals of Morecambe Bay NHS Foundation Trust.

Our investigation will look at what happens to patients when they arrive at an accident and emergency department and the subsequent care they receive. It will explore whether there are problems with the trust’s procedures and what it should do to achieve sustainable improvements.

The investigation comes after an inspection of accident and emergency services in December 2011 which revealed concerns about the trust’s ability to proactively identify and mitigate risks.

During our investigation, we will be seeking the views of staff, patients, members of the public and stakeholders. We will also be working with Monitor and the Strategic Health Authority to ensure that our findings are addressed with appropriate action.

Debbie Westhead, CQC North West Regional Lead said: “This investigation will allow us to take an in-depth look at the care patients receive as they enter the hospitals for emergency care, and at what happens to them subsequently. It aims to help the trust make sure it is providing sustainable good quality care.”

Ms Westhead also stressed that local people should continue to use accident and emergency services if they need to. If CQC felt there were immediate threats to the safety of patients, it would take immediate action.

Speak to our investigation team

Have you received care from The Royal Lancaster Infirmary or Furness General Hospital? You can speak to our investigation team in confidence in locations across Lancaster, Barrow-in-Furness and Kendal.

To book an appointment, please call 03000 616161.

You can also email us at uhmbft.investigation@cqc.org.uk or write to us (quoting reference number 1-363967381) at:

CQC UHMBFT Investigation
Citygate
Gallowgate
Newcastle Upon Tyne
NE1 4PA