The Care Quality Commission checks whether hospitals, care homes and care services are meeting government standards. Visit our website at www.cqc.org.uk.
Joint working agreements
We have formal agreements with other organisations describing how we will regulate effectively in partnership.
Read about our memoranda of understanding, joint working protocols and information sharing agreements.
A Memorandum of understanding (MoU) is a statement agreed between two organisations that outlines what they intend to achieve and their commitment to work together.
MoUs only provide the basic structure of the partnership. You can find more detailed information about our partnerships by reading the joint working protocols and information sharing agreements.
We have a number of MoUs with other organisations, which are listed below. If you have any queries about them, please contact our National Contact Centre on 03000 616161 in the first instance.
MoUs in development
We are currently working on agreements for MoUs with the following bodies.
UK Border Agency (UKBA)
The agreement will detail the co-operations, communication and co-ordination between CQC and UKBA.
Working with the Health and Safety Executive
We will share information, where appropriate, with the Health and Safety Executive to protect people who use services
You can find more information about this agreement in the document below.
Working with NHS England
Our agreement with NHS England sets out our strategic goals, commitments to collaborate with them and the governance framework we will use.
Visit NHS England's website to download the full MoU (opens in new window).
Working with the NHS Trust Development Authority
The partnership agreement below details how we will work with the NHS Trust Development Authority to support NHS trusts that fail to meet national standards of quality and safety.
Our Joint working protocols provide further information on how we will work with another organisation.
Joint working protocols include information on:
- what each organisation can expect from the other.
- how the work will be managed.
- commitments to consultations and involving others in the work.
Please note that we do not have a joint working protocol with every organisation we work with.
Current joint working protocols
Proposed joint working protocols
We're also proposing a joint working protocol with the following bodies.
- HM Inspectorate of Constabulary (HMIC).
- Health Protection Agency (HPA).
- National Institute for Health and Clinical Excellence (NICE).
An Information sharing agreement (ISA) is created when we need to share sensitive data with other organisations we work with.
These types of agreements are required when duties and responsibilities between us and the organisations we partner with overlap.
ISAs set out what information will be shared, how, when and with who, and they detail any necessary security requirements.
ISAs also help us to:
- regulate health and social care provision effectively and efficiently.
- ensure the welfare of people who use care services.
We may have more than one ISA with an organisation. They are negotiated and managed by the Data Management Team in CQC's Intelligence Directorate.
- Health and Social Care Information Centre
- NHS England
- Office for National Statistics
- Dr Foster