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Provider: West Midlands Ambulance Service NHS Foundation Trust Outstanding

Patient surveys


We use national surveys to find out about the experience of service users receiving care and treatment from healthcare organisations and mental healthcare providers. Follow the links below to learn about our findings.

Ambulance

Published 8 July 2014

This survey looked at the experiences of over 2,900 people who called an ambulance service in December 2013 or January 2014.

Responses were received from 355 patients at West Midlands Ambulance Service NHS Foundation Trust.

About the scores you see below...

  • Above (Better): the trust is better for that particular question compared to most other trusts that took part in the survey.
  • Average (About the same): the trust is performing about the same for that particular question as most other trusts that took part in the survey.
  • Below (Worse): the trust did not perform as well for that particular question compared to most other trusts that took part in the survey.