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Provider: Royal Liverpool and Broadgreen University Hospitals NHS Trust Good

Patient surveys


We use national surveys to find out about the experience of service users receiving care and treatment from healthcare organisations and mental healthcare providers. Follow the links below to learn about our findings.

Emergency department

Published 17 October 2017

We use surveys to find out about the experiences of people who receive care and treatment.

Between October 2016 and March 2017, a questionnaire was sent to 1,250 people who used emergency department services.

Responses were received from 201 people at Royal Liverpool and Broadgreen University Hospitals NHS Trust.

Inpatient

Published 31 May 2017

This survey looked at the experiences of 77,850 people who received care at an NHS hospital in July 2016.

Between August 2016 and January 2017, a questionnaire was sent to 1,250 recent inpatients at each trust.

Responses were received from 522 patients at Royal Liverpool and Broadgreen University Hospitals NHS Trust.

Outpatient

Published 3 February 2012

We use national surveys to find out about the experience of patients when receiving care and treatment from healthcare organisations. Between June and October 2011, a questionnaire was sent to patients who had recently attended an outpatient appointment for each NHS trust in England.

Responses were received from 415 patients at Royal Liverpool and Broadgreen University Hospitals NHS Trust.