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  • SERVICE PROVIDER

University Hospitals Coventry and Warwickshire NHS Trust

This is an organisation that runs the health and social care services we inspect

Overall: Good read more about inspection ratings

Latest inspection summary

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Background to this inspection

Updated 11 February 2020

University Hospitals Coventry and Warwickshire NHS Trust provides acute and tertiary hospital services for over one million people. The trust has two main hospital sites: University Hospital Coventry and Hospital of St Cross, located in Rugby. University Hospital Coventry has 1,064 beds and 26 operating theatres. Hospital of St Cross has 110 beds and five operating theatres. The trust employs over 9,000 staff. The trust is a major trauma centre and specialist cancer centre. It provides fertility treatment, including invitro fertilisation (IVF), and carries out kidney transplants.

The trust's neurosciences unit is the sub-regional centre for treatment of epilepsy, multiple sclerosis, Parkinson's disease, head injuries, spinal disease, vascular disorders and tumours of the nervous system. In addition, the trust provides acute inpatient care and treatment for specialties including cardiology, cardiothoracic surgery, care of the elderly, dermatology, diabetes, ear nose and throat, gastroenterology, gynaecology, haematology, neonatal intensive care, nephrology, neurology, oncology, ophthalmology, plastic surgery, renal medicine, respiratory medicine, rheumatology, stroke, and urology.

(Source: Routine Provider Information Request (RPIR) – Context acute tab; trust website)

The trust is registered to provide the following regulated activities:

  • Assessment or medical treatment for persons detained under the Mental Health Act 1983
  • Diagnostic and screening procedures.
  • Management of supply of blood and blood derived products.
  • Family planning.
  • Maternity and Midwifery services.
  • Surgical Procedures.
  • Termination of pregnancies.
  • Treatment of Disorder, Disease or Injury.

Activity:

  • The trust has 1,107 acute beds, 70 critical care beds and 64 maternity beds.
  • From March 2018 to February 2019, there were 151,028 inpatient admissions (+5% compared to previous year).
  • There were 918,932 outpatient attendances (+6%).
  • There were 236,62 accident and emergency department attendances (+24%).
  • The trust employs 7,320 WTE staff.

Financial Position:

  • The latest projected surplus for the trust was £27,704. The income earned was £630,651m, which was 4% higher than the previous financial year.
  • The trust is not in special financial measures. The NHS Improvement Oversight Framework provided targeted support when required.

Local Health population:

In terms of service used, Warwickshire sees a higher proportion of individuals aged 65 and over. Coventry had a population of 366,785. The majority of the population were white British. Coventry also had a notably higher percentage of black and minor ethnic population (BME) compared to the national average.

What people who use the trust’s services say:

The last CQC Inpatient survey was published on 20 June 2019. This survey looked at the experiences of 76,668 people who were discharged from an NHS acute hospital in July 2018. Between August 2018 and January 2019, a questionnaire was sent to 1,250 recent inpatients at each trust. Responses were received from 496 patients (40%) at University Hospitals Coventry and Warwickshire NHS Trust. The trust performed “about the same” in all eleven themes as most other trusts that took part in the survey.

Friends and Family Test:

The Patient Friends and Family Test asks patients whether they would recommend the services they have used based on their experiences of care and treatment. The trust scored between 81% and 97% from April and June 2019.

Overall inspection

Good

Updated 11 February 2020

Our rating of the trust improved. We rated it as good because:

  • The safe, effective, caring and well led key questions were all rated as good.
  • The responsive key question stayed the same as requires improvement.
  • Both hospitals were rated as good overall.
  • Improvements were seen in the urgent and emergency care, critical care, maternity and outpatient core services inspected.

Use of resources

Requires improvement

Updated 11 February 2020

Combined Quality

Good

Updated 11 February 2020