Alternative Futures Group Limited

We rated Weaver Lodge as requires improvement because:

• There was no dedicated female only lounge that was only accessed by female patients
• The service did not offer suitable psychological therapies as part of the service user treatment in line with national guidance on best practice

However:

• Patients received care in a safe and clean environment.
• Staff understood the needs of the patients and had the right skills to deliver safe care and treatment.
• Staff understood how to protect patients from abuse and report concerns.
• Each patient had a comprehensive risk assessment, which staff updated regularly.
• Staff followed good practice and national guidelines in relation to medicines management.
• All staff received training on, and understood the principles of, the Mental Health Act and the Mental Capacity Act.
• Staff compliance with supervision at the service was at 100%.
• Staff treated patients with kindness, dignity, respect and compassion and supported patients and carers to understand their condition and treatment
• Patients were involved in decisions regarding the service.
• Patients had access to volunteer opportunities, were encouraged to pursue their hobbies and interests in the community.
• Patients were aware of how to make complaints about the service.
• Patients were positive about the food at the service and had been included in a recent tasting session.
• Leaders had the skills, experience and knowledge to manage the service.
• Staff felt respected and valued and were aware of the service’s visions and values.