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The Care Quality Commission checks whether hospitals, care homes and care services are meeting government standards. Visit our website at www.cqc.org.uk.

What happens after I've submitted my application?

Have you just submitted an application to be registered as a new provider or manager? Here's what happens next...

Once you have submitted your application, we will check it for missing documents or incomplete information before allocating it for assessment by the relevant CQC region.

If we agree to your registration, we will send you a NoD to confirm this.

If we decide not to register you in the way that you applied, or we do not think we should register you, we will send you a notice of proposal to explain why.

A standard application for new providers and managers should take eight weeks from the date we validate your application to when we serve a notice of decision (NoD) which sets out our decision about your registration.

We will usually complete validation of your application within five working days of receiving it. We will send you a confirmation letter once this has been completed.

Notices

If we agree to your registration, we will send you a NoD to confirm this.

If we decide not to register you in the way that you applied, or we do not think we should register you, we will send you a notice of proposal to explain why.

Making a representation

If you do not agree with our proposal (including any conditions we apply), you have 28 calendar days in which to make representations to us.

If you do not agree with our decision about how to register you, you have the right to appeal to the first-tier tribunal.

You can find out more in our guidance below or download the form you will need to make a representation.

Problems with your application

We may need to return your application if you do not submit all of the required forms and information we need. You will then need to resubmit it as we cannot hold incomplete applications.

Please note that it may take us longer to process your application if you submit it on paper rather than electronically.

Amending your application after you have submitted it

If you wish to make changes to your application before you have received a NoD, you must first complete the following request form and return it to us. This may delay the processing of your application.

The form should be returned by email to: HSCA_Resubmissions@cqc.org.uk

Find out how to make changes to your application after you have received you NoD in Making changes to your registration.