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Transcript: Cynthia Bower introduces the registration process for GPs and other primary medical services

Hello – I’m Cynthia Bower, Chief Executive of the Care Quality Commission. Thank you for taking the time to watch this video.

General practice is a vital part of health care and increasingly provides more complex services treating a growing range of conditions. This summer we begin the registration process for general practice, with all providers to be registered by April 2013.

By registering, you assure your patients, and the Government, that your services meet the essential standards of quality and safety.

We have already registered 22,000 providers and general practice is the final group to register under the system set up by the Health and Social Care Act 2008.

The Government has recognised that registration takes time to plan and carry out well and because of this they have given us extra time to prepare for GP registration.

We’ve used this time to refine the application process, making it simpler and removing the unnecessary work. To make sure we’ve got it as good as possible we’ve been testing it with representatives from GP practices, clinical bodies and other services that have registered previously.

We want to help make the registration process as straight forward and easy to understand as possible. We have worked with our Provider Reference Group and other stakeholders to design guidance that will help with your application.

A bespoke area of the CQC website has been built for the registration process where you will make your online application. This will minimise paperwork and allow you to work through the application in sections, review and edit your submission online.

The site will also feature up-to-date information and guidance that will help you apply.

All providers will have received printed guidance about the registration process in the post and copies of these documents are available to download on the website.

We are planning regional events where you will be able to learn more about registration and give you the opportunity to speak directly to CQC staff.

Throughout the process our staff at the National Customer Service Centre will be on hand to answer your questions.