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Making changes to your registration
If you need to make changes to your regulated activities, the locations from which you provide them or any conditions of your registration, you will need to let us know.
CQC Provider Portal
You can make changes to your registration or send us notifications using our Provider Portal, which is now available to most types of provider.
Don't have a Provider Portal account?
If you don't have a Provider Portal account, you can download forms in Word format. The form you will need depends on the changes you want to make, whether you're a registered manager or provider and, in some cases, the type of service you work in.
You'll find links to forms on this page – or you can use our form finder tool if you're not sure which is the right form for you.
Changes to conditions and locations
We place conditions on the registrations of providers. In most cases, these are routine and define the locations where the provider may operate or set limitations upon the service.
Where we have concerns about the quality or safety of the service, however, we may also set other conditions requiring improvements and setting timescales for them to be made.
The guidance document below explains how you can vary or remove these conditions, including by adding or removing locations.
You can find all the forms you need for each application on the pages below.
Changes to partnerships
We changed the way we register partnerships in February 2013 to make the process more efficient.
The members of the partnership are now included as a condition of the registration, so if your partners change, you can just apply to update this condition.
If you registered with us before this (and so do not have a condition relating to the partners), you must cancel your registration when there is a change in the membership and the newly formed partnership must apply as a new provider.
Remember: you should only use these forms if you're registered with a condition listing the members of the partnership.
Changes to regulated activities
If you are changing the services you offer, you need to ensure you're registered for the correct regulated activities. This might mean adding and removing activities or even cancelling your registration entirely.
Get help completing your form
If you're having problems completing your application, you can request a call from a member of our staff to help you by completing this form.
Send us the forms
When you have finished the form, you should check you have not made any of the common errors we find that are relevant to your application.
Read the Common errors we find in applications.
Once you have completed the relevant forms you will need to send them back to us, preferably by email.
You can send to our dedicated address HSCA_Applications@cqc.org.uk.
- Last updated:
- 17 August 2016