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The Care Quality Commission checks whether hospitals, care homes and care services are meeting government standards. Visit our website at www.cqc.org.uk.

How we publish

We publish information and reports on our website on all health and adult social care services in England.

When we are reviewing a provider’s compliance, we will indicate this on our website. In the search results you will see a yellow box like the one below. A similar box with more information will also be displayed on the profile page itself.

Yellow box with text saying: "We are currently reviewing government standards."

We publish reports from all our inspections on this website. These reports set out our findings and the judgements our inspector has made.

This will only happen after a 14-day period in which the provider has the chance to check our report for factual accuracy.

You can find out more about our inspections on our How we inspect page.

When the report is published, the judgements will update the ticks and/or crosses on the profile page. A downloadable PDF version is also made available at the bottom of the profile page.

You can find out more in our details About your profile page.

You can also find all the reports published each week on our Latest reports page.

Enforcement action

If we have taken enforcement action against a provider, we will publish our findings after the provider has had the chance to review our report for factual accuracy.

Our findings will not include our judgement, but we will update the findings with our judgement when the internal and external representations and appeals processes have concluded.

When we have taken enforcement action against a provider, a red box will appear on our search results page like the one below. A similar box will appear on the profile page itself with more details of the action taken.

Red box with text saying: "We have taken action against this provider."

Urgent enforcement action

If we take urgent enforcement action – such as suspending a provider or registered manager, or varying the conditions of a provider’s registration due to major concerns – we will state this on our website immediately.

In these cases, we will make it clear that this action may be appealed.

If we urgently cancel a provider's or manager’s registration, we will remove information about that provider or manager from our website immediately.

You can find out more about the types of action we can take on our How we enforce page.

Informing the media

We will normally brief the local, national and trade media when we:

  • Publish review of compliance reports for which we have set compliance or enforcement actions as a result of major concerns.
  • Publish review of compliance reports that follow up compliance conditions set during initial registration.
  • Take urgent enforcement action.