Register as a new manager

Page last updated: 28 March 2024

You need to register as a manager if you are in charge of the day-to-day running of regulated activities at a location.

When applying to be a registered manager you need to demonstrate that you will comply with the relevant regulations. You also need to demonstrate you are fit be registered as a registered manager.

More than one person can be appointed to manage a regulated activity at the same location – for example, where there is a job share arrangement.

Role of a registered manager

Registered managers make sure that people who use services have their needs met. Registered managers and providers share legal responsibility to meet the requirements of regulations .

We will often use the registered manager as the key contact for a service.

Who needs to register as a manager

You must register as manager with us if you are managing regulated activities for either an:

  • organisation or partnership
  • individual provider who is not responsible for the day-to-day running of the regulated activity

Before you apply to register 

To register, you will need:

You could be fined up to £2,500 if you provide false or misleading information.

How long does it take to register a manger

We assess all applications in the order we receive them.

Once we receive your application, we will:

  • review the application and ask for more information if needed
  • contact you to arrange an interview date
  • let you know our decision on your application by email

Our registration assessment process is rigorous and can take some time. You cannot manage regulated activities until we have confirmed that you are registered.

How to apply

This depends on your provider.

Apply online using our provider portal

If you are being employed as registered manager for either:

  • a new provider, or
  • an existing provider running an existing service

you must apply online. 

Follow the instructions in the email we have sent you to complete your application.

Apply by form and email

If you are:

  • applying to register as a new manager for an existing provider and
  • the provider is employing you to manage a new service.

you must apply using our form and send it by email.